24 jobs found

Your new company We work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and ensures the organisation operates in line with Health & Safety policies and regulations. We also adhere to ISO and BSI standards, maintaining best practice across all operations. Your new role Your duties will entail, but are not limited to the following: Oversee the day-to-day running of office facilities and building services. Ensure smooth delivery of all FM services (cleaning, security, maintenance). Schedule and monitor planned preventive maintenance (PPM) and reactive repairs. Ensure statutory compliance checks (fire alarms, emergency lighting, water hygiene). Maintain HSE records and ensure compliance with regulations. Act as Fire Marshal and assist with emergency procedures. Conduct risk assessments and safety audits. Manage third-party suppliers and contractors. Negotiate contracts and monitor service level agreements (SLAs). Coordinate office moves, seating plans, and space optimisation. Oversee signage, car parking, and building access systems. Maintain security systems (CCTV, access control, alarms). Oversee telephony and IT infrastructure support. Manage stock of office supplies and equipment. Handle purchasing, invoicing, and cost control. Act as first point of contact for facilities-related issues. Manage work orders and escalate unresolved problems. Assist with facilities budgets and financial reporting. Track spending and identify cost-saving opportunities. Support refurbishment projects, sustainability initiatives, and office fit-outs. Ensure environmental impact reduction through recycling and energy-saving measures. Respond to urgent maintenance issues and workplace incidents. Participate in business continuity and disaster recovery planning. Supervise reception or volunteer teams where applicable. Provide cover and training for junior staff. What you'll need to succeed Previous experience in facilities, maintenance, or customer service is advantageous. Certifications (Desirable): First Aid at Work, Fire Warden Training, Health & Safety (e.g., IOSH Working Safely) What you'll get in return Job role in the heart of London London weighted salary Employee benefits Extensive training courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Lettings Coordinator Location: Brighton Salary: 22,000 - 28,000 per year Hours: Minimum 36 per week Full-time Permanent About the Role Our client, a reputable and customer-focused property business based in Brighton, is looking for a Lettings Coordinator to support their busy lettings team. This is an excellent opportunity for someone who enjoys organisation, problem-solving, and delivering great service in a fast-paced environment. Key Responsibilities Act as the first point of contact for landlords, tenants, and applicants. Arrange viewings, move-ins, inspections, and related documentation. Prepare tenancy paperwork and ensure compliance with lettings legislation. Keep property records, listings, and online adverts up to date. Liaise with contractors for maintenance and repairs. Provide general administrative support to the lettings team. About You Organised and detail-oriented with a proactive attitude. Strong communicator with great customer service skills. Able to manage multiple tasks efficiently. IT confident - experience with property software is a bonus. Previous lettings or property experience preferred but not essential. Full UK driving licence required. What's on Offer Supportive, close-knit team environment. Ongoing training and development. Competitive salary and benefits package. Varied role with plenty of room to grow. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Trainee Project Manager - Property Repairs Location: Peterborough Salary: 26,000 per annum + Bonus Scheme Job type: Full Time, Permanent - Office Based Working Hours: Monday to Friday, 8am - 5pm About the Role: We're looking for a motivated and organised individual to join our growing Property Repairs / Insurance Division as a Trainee Project Manager. This is an exciting opportunity to start your career in construction and property management, managing a portfolio of small repair projects from start to finish. You'll receive full training on our systems, processes, and technical aspects of building works, developing the skills to progress into a Junior and then full Project Manager role with a clear pay and responsibility pathway. What You'll Be Doing: Visiting new properties to survey and scope repair works. Producing detailed repair schedules and quotations. Preparing and issuing Construction Phase Plans (CPPs) and Risk Assessments & Method Statements (RAMS). Organising materials, contractors, and SHEQ site visits. Maintaining client and customer communication throughout each project. Negotiating with approved contractors and sourcing new trades as required. Updating client portals and internal systems to ensure progress and compliance are tracked accurately. About you: What We're Looking For: Highly organised, structured, and proactive. Strong written and verbal communicator. Confident with computers and new systems (training provided). A keen eye for detail and a methodical approach to work. A natural problem solver with good people skills. Ideal Background: This role suits someone from a customer service, property management, estate agency, or administrative background, who wants to progress into the construction and project management sector. No previous construction experience is required - just a genuine interest in buildings, people, and delivering great results. What We Offer 26,000 starting salary. Full structured training program leading to Junior and full Project Manager roles. Professional qualifications funded, including Prince2, SMSTS, Asbestos Awareness, BDMA and more. Bonus scheme available after probation, significantly enhancing earnings. Supportive team environment with experienced mentors. Exposure to a wide range of property repair and refurbishment projects. Interested? Ready to build your career in construction project management? Apply today with your CV and a short introduction - we'll provide the training, support, and structure to help you grow into a professional Project Manager. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Graduate Project Management, Project Administrator, Trainee Project Estimator, Project Planning, Trainee Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.

Job Title: Trainee Project Manager - Property Repairs Location: Peterborough Salary: £26,000 per annum + Bonus Scheme Job type: Full Time, Permanent - Office Based Working Hours: Monday to Friday, 8am - 5pm About the Role: We're looking for a motivated and organised individual to join our growing Property Repairs / Insurance Division as a Trainee Project Manager. This is an exciting opportunity to start your career in construction and property management, managing a portfolio of small repair projects from start to finish. You'll receive full training on our systems, processes, and technical aspects of building works, developing the skills to progress into a Junior and then full Project Manager role with a clear pay and responsibility pathway. What You'll Be Doing: Visiting new properties to survey and scope repair works. Producing detailed repair schedules and quotations. Preparing and issuing Construction Phase Plans (CPPs) and Risk Assessments & Method Statements (RAMS). Organising materials, contractors, and SHEQ site visits. Maintaining client and customer communication throughout each project. Negotiating with approved contractors and sourcing new trades as required. Updating client portals and internal systems to ensure progress and compliance are tracked accurately. About you: What We're Looking For: Highly organised, structured, and proactive. Strong written and verbal communicator. Confident with computers and new systems (training provided). A keen eye for detail and a methodical approach to work. A natural problem solver with good people skills. Ideal Background: This role suits someone from a customer service, property management, estate agency, or administrative background, who wants to progress into the construction and project management sector. No previous construction experience is required - just a genuine interest in buildings, people, and delivering great results. What We Offer £26,000 starting salary. Full structured training program leading to Junior and full Project Manager roles. Professional qualifications funded, including Prince2, SMSTS, Asbestos Awareness, BDMA and more. Bonus scheme available after probation, significantly enhancing earnings. Supportive team environment with experienced mentors. Exposure to a wide range of property repair and refurbishment projects. Interested? Ready to build your career in construction project management? Apply today with your CV and a short introduction - we'll provide the training, support, and structure to help you grow into a professional Project Manager. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Graduate Project Management, Project Administrator, Trainee Project Estimator, Project Planning, Trainee Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.

The Client are members of the Charted Institute of Building (CIOB) and undertake professional qualifications within the membership to expand knowledge and experience in the industry. Their staff members also undertake examinations and progression through the Charted Institute of Insurance (CII) and other professional bodies dependent on the role. JOB TITLE: Project Coordinator/Building Solutions Role Purpose: Our client has a requirement for a driven, focused professional with construction, trades, DIY experience to join their Building Solutions division. As with all their roles they offer training and support for the chosen candidate to excel and progress. For candidates with the potential to develop into management they also have the rising star academy, this is an option once you are recognised as having the potential to lead a team. This role is incredibly varied. Responsibilities: Liaise with direct trades/contractors to book works, arrange materials, and answer job queries. Escalating queries and issues to appropriate management as required. Purchase materials and hire plant for approved works, conducting a price comparison appropriate to the value of the item(s) being purchased. Manage the hiring and off hiring of all plant, including management of the communication between the hire firm and site, and ensuring equipment is received and returned as planned. Reconcile actual costs against estimated costs. Ensure the customer is updated every 5 days throughout the process. Provide a cost saving approach when ordering materials, authorising contractors and allocating work throughout the process. Communicate clearly and effectively with Network Contractors ensuring all jobs on the Network are managed correctly. Whilst maintaining, developing and creating sustained relationships with Network Contractors. Provide a detailed and accurate validation on every job. Ensure excellence in file handling including notes with every telephone and email communication to ensure files can be easily reviewed and understood, ensuring workflows and reminders are updated. Moreover, all documents are labelled accurately. Manage the customer, client and claimant's experience throughout the repair process. Review and create Risk Assessments, collate all required repair documentation (e.g. Site Packs), and ensure legal compliance and welfare planning for operatives prior to site attendance. Conduct end of day checks with trades and where necessary, communicate/escalate issues to the appropriate site manager or member of management. Raise and issue purchase orders to suppliers and contractors, orders over £1000 require approval from your line manager/lead. Manage your inbox ensuring the content is actioned appropriately. Identify and refer variation order and refer any additional costs to line manager. Arrange Emergency Call Out's where required. Aid and provide administration coverage for other areas of the business as required. Responsibility to invoice repair jobs and send to clients with correct documentation. General: Maintaining working relationships with clients, suppliers and colleagues. Answering calls across the Company's phonelines within 3 rings. Respond to urgent correspondence, calls and requests with immediacy. Respond to non-urgent correspondence and calls within a maximum of 24 working hours. Actioning any other regular or irregular duties requested by management or a colleague on behalf of management. Assist colleagues in meeting the requirements of their role where responsibly, experience or capability overlaps. Meet client and company service levels specific to the actions you undertake. Look for and implement improvements to your duties. PERSON SPECIFICATION: Proven relevant experience from construction/trades with some knowledge of repairs/construction works Personable and approachable Looking for a career, further training & progression Ability to communicate effectively on all levels Excellent attention to detail Analytical IT literate and able to pick up new systems Ability to work on own initiative and manage own workload Full driving licence and transport Local to the area/ability to RELOCATE Educated to HNC/HND/degree level - desirable SALARY: 30-40K plus £200 (gross) per calendar month bonus (team target) HOURS OF WORK: 8:45-5:00pm Monday to Friday with 45 min Lunch HOLIDAY: 25 days plus bank holidays, an extra 16 hours of time off in lieu taken at no more than two-hour slots which equates to the total of 27 days plus bank holidays. An additional day is also given for your Birthday if it falls on a weekday. BENEFITS: Excellent progression. Company pension which increases with time served, an industry leading maternity policy, £500 wellbeing payment at annual review, loyalty bonus at milestone years, Support to continue training and paid for professional qualifications, access to a Rising Stars programme and equal support for mental and physical wellbeing.

Part-Time Repairs Coordinator Wisbech Salary - £28,000 per annum pro rate Hours - Part time and flexible Locatoion - Wisbech Our client, a well-established contractor specialising in social housing repairs and maintenance , is seeking a Part-Time Repairs Coordinator to join their friendly team based in Wisbech . This is an excellent opportunity for someone with strong organisational and communication skills who enjoys working in a fast-paced, customer-focused environment. Key Responsibilities: Scheduling and coordinating repairs and maintenance works for social housing properties Liaising with tenants, operatives, and subcontractors to ensure timely completion of jobs Managing repair requests and updating records accurately on the system Providing excellent customer service and supporting the repairs team with daily operations What We re Looking For: Previous experience in a repairs, maintenance, or housing coordination role (preferred) Confident communicator with good attention to detail Strong IT skills and ability to prioritise workload effectively A proactive team player who can adapt to changing demands Contact - (url removed) (phone number removed)

We're looking for a driven, enthusiastic and resilient Housing Coordinator to join our Gateway Service in Southwark. £25,169.00 per annum, working 35 hours per week. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Healthcare Cashplan through our partner Healthshield All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Main duties include: Provide first point of contact on site for Local Authority staff, occupants, Look Ahead colleagues, contractors and visitors Carry out day to day management of the building including managing breaches of house rules, including alerting Local Authority when tenancy enforcement action is required The post-holder will: Be the main point of contact for Local Authority partner and contractors and carry out day to day management of the building and the facilities Manage all void processes - void inspections and void event monitoring Report maintenance issues and repairs This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: An understanding of the needs of customers who have experienced homelessness and who may also have support needs. Excellent time management skills to prioritise tasks in a logical and systematic way. Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner. What you'll bring: 2 years experience of working in housing or a related field. Experience of liaising with housing benefit departments ,council tax and other external agencies. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see full job decription on Our website

Property Maintenance Project Coordinator (Scheduler) Operational Repairs 11 Months Maternity Cover £29,581.52 per annum (Full Time 37 Hours per week) Northallerton (Agile Working) Are you looking for an exciting challenge as a skilled and experienced Property Maintenance Scheduler dealing with Housing Operational Repairs? Ready to make a huge impact at Broadacres and for our customers? Broadacres Housing Association is seeking a highly organised individual to join our Property Services team as a property maintenance scheduler to deliver exceptional customer service and ensure a seamless customer journey. You will be responsible for overseeing the careful planning and delivery of various maintenance projects at our properties throughout North Yorkshire and the surrounding areas. The Role As our property maintenance project coordinator you will work as part of the property service team in a a fast-paced working environment, responsible for the co-ordination of operational resources to ensure efficient, customer focussed, cost effective services. On a daily basis you will support the property services management team to achieve key performance indicators and objectives, in line with the Association's policies and procedures. What You'll Be Doing: You will be responsible for operating the scheduling system and co-ordinate the work programming to ensure maximum efficiency and effective delivery of the Property Services operational teams, and adhere to critical Compliance Policies and time constraints There will be a requirement daily to communicate with customers and resolve complex customer enquiries in relation to all aspects of repairs and maintenance, focussing on providing great customer experience, and ensure the accurate capture of data and customer contacts in relevant systems, to ensure a clear audit trail. You will be responsible for operative diaries, taking decisions on the deployment of resource including handling over and under capacity and manage process exceptions such as changes to the repairs order requirements, work content, no access, follow-on works operative unavailability including all leave and planning for vehicle servicing and repairs. There will be a need to Interpret and analyse jobs to proactively ensure first time fix where possible. This would include ensuring that the team have the resources they need, that all foreseeable staff safety issues have been identified, and risk to the association is minimized. You will coordinate complex works and projects in accordance with technical briefs, co-ordinating and prioritising and working proactively with key internal and external customers, contractors and suppliers as required. Who We're Looking For: Finding the right person is really important to us. If you feel you're that person but don't quite meet 100% of the criteria, we'd still like to hear from you. We're an inclusive employer and believe in life without barriers. Experienced Professional: Have experience in providing support for the operational teams including the materials management process, performing advance checks to ensure the repairs service is customer focussed and cost effective. Excellent Communicator: Strong writing and verbal communication skills, with the ability to establish and maintain positive relationships with colleagues, customers, and external organisations. Organised Individual: Well-developed organisational skills to manage competing priorities and projects, and strong people management skills to motivate, organise, and lead teams. Problem Solver: Able to analyse problems, assess solutions, and reach sound decisions. Creative thinker who can identify innovative improvements to existing systems and services. Data Understanding: Strong data processing skills to deliver against known performance data from multiple sources, to deliver results. Collaborative Worker: Ability to engage and work with colleagues to find solutions and deliver improvements. What We Offer: Competitive Salary: Alongside a generous annual leave package and flexible working options. Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service. Buying Additional Agile Working: Enjoy flexible working arrangements. Comprehensive Benefits: Additional perks to support your wellbeing, including our Employee Assistance Programme service. Why Broadacres? At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply. Our Organisation Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home. Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment! Finding the right person is really important to us. If you feel you're that person but don't quite meet 100% of the criteria, we'd still like to hear from you. We're an inclusive employer and believe in life without barriers. Property Maintenance Project Coordinator (Scheduler) Operational Repairs

Housing Repairs Coordinator North London Temporary Position Monday - Friday 36 hour per week 18.24 Per Hour Social Housing Experence Required Daniel Owen are proud to be representing a well-known company based in the North London area who are looking for a highly skilled Housing Repairs Coordinator to join their team. Housing Repairs - Fantastic Company and Team to work with Liaising with Tenants via Inbound Call and WebChat, Raising Repairs and Booking Appointment Duties To diagnose repairs accurately, raise orders on IT systems to contractors and book appointments. Experience of working in a contact centre answering high volume of calls to ensure targets are met. Experience of dealing with phone enquiries in a professional, polite, sensitive, efficient and timely manner, to a high standard of customer care using the appropriate greeting, including name, adapting methods of communication to meet the needs of the customer and ensuring that a positive image of Islington Council is projected. Excellent communication skills to liaise with other departments, agencies, contractors as appropriate. Experience of accurately processing service requests in line with policy and to provide advice and information to customers ensuring that all service requests are processed to Islington Council's performance and standards, policy and procedural guidelines including statutory, complying with the Data Protection Act and the Freedom of Information Act. To work pro-actively with team members to improve customer service delivery and to conduct outbound calls as required. To deal with customer complaints in accordance with the Complaints procedure and to escalate cases to Team Leaders as appropriate. To undertake training, supervision, seminars, meetings and other events designed to improve communication and assist with the effective development of the post holder and service area. To contribute towards the overall service objectives and targets of the Housing Repairs Services Team. To comply at all times with the Code of Conduct

Job: Property Services Coordinator (Temporary) Are you passionate about delivering exceptional service in the housing sector? Our client, a leading organisation in property services, is seeking a dynamic Property Services Coordinator to join their vibrant team in Camden, London! This is a fantastic opportunity to contribute to effective administration and ensure smooth operations in a fast-paced environment. Location: Just a 6-minute walk from Camden Town train station, our office is easily accessible! Key Responsibilities: Scheduling Support: Coordinate operative and subcontractor resources to ensure timely and customer-focused repairs. IT Proficiency: Manage IT systems, ensuring operatives effectively use their PDAs and input rate codes accurately. Ongoing Monitoring: Track job statuses daily, ensuring timely updates on repairs, appointments, and follow-ups. Customer-Centric Communication: Maintain professionalism in all interactions with service users, clients, and stakeholders, upholding high Health & Safety standards. Liaison Role: Serve as a vital link between residents and maintenance teams, providing clear and timely information. Team Collaboration: Work closely with administrators, operatives, and supervisors to deliver efficient services and maintain high satisfaction levels. Cost Management: Assist in controlling costs related to manpower, equipment, and stock, identifying opportunities for efficiency. If you thrive in a lively atmosphere and are eager to make a difference, we want to hear from you! Apply today and embark on a rewarding journey as a Property Services Coordinator. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Role: Customer Care Maintenance Technician - Site based Location: Castle Donington Salary Neg depending on experience, package and bonus Permanent role Housing/Construction The role Linsco are working with a well-established and highly reputable housing developer who is looking for an experienced technician to join their team due to growth. This is a fantastic opportunity to join a company who can offer a competitive salary, great package and career progression The role To assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit. To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties To organise and prioritise workload, and review defects lists to ensure that any materials required are collected prior to customer appointments. To complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit Ad hoc duties on closed site and assist with any customer ready inspection works when required. To assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects. Provide feedback on subcontractor quality issues. Work as part of a team and provide support to the Customer Service Manager and Coordinators. Carry out work in a safe, cost-effective manner and look for opportunities to reduce costs and improve standards. For more information please apply with an updated CV, or contact Jennifer directly Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today, attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. Linsco is an equal opportunities employer. All applicants will be considered on their merits regardless of background, characteristics or personal circumstances. All applications will be dealt with in the strictest confidence.

Repairs Coordinator Contract Duration: 6 months Location: Barnsley 2x Days office, 3x days home working Hourly Rate: 15 PAYE or 19 Umbrella We are seeking a Repairs Coordinator to support the function of the Repairs, Maintenance & Building Safety Section to meet compliance requirements. This role is crucial in contributing to the overall objectives of our client's organisation, ensuring the delivery of a highly efficient, economic, safe, customer-focused, and high-quality service. Day-to-day of the role: Work closely with Compliance Officers and Compliance Managers to deliver service improvements. Ensure that the Repairs, Maintenance & Building Safety Section meets compliance requirements and maintains high standards of safety and quality. Contribute to the development and implementation of strategies to enhance service efficiency and customer satisfaction. Assist in the coordination and management of damp and mould issues, ensuring timely and effective resolution. Required Skills & Qualifications: Experience of working in a Construction, Engineering, Maintenance or Manufacturing environment Experience of providing technical support to operational management, including an understanding of procedures used to improve service delivery Application Form Substantial knowledge of the issues relating to the delivery of services within Construction, Repairs and Maintenance An awareness of Financial Regulations in relation to procurement rules

We are recruiting a Service Coordinator on behalf of our Uxbridge based client. Salary up to 32,000. The Service Coordinator will arrange and schedule the gas services to ensure they are compliant, ensure all gas/plumbing repairs are carried out in a timely manner, send all reports are sent to clients on completion. You will provide excellent lines of communication between managers, clients & work colleagues. Ensure all certification, client reports/queries & record keeping are kept up to date. You must be able to keep all KPIs, Customer Satisfaction targets, Compliance with legislative and regulatory standards as close to 100% as possible at all times. This role will require you to be an organised individual, with good communication skills, and must be reliable with good time keeping. Must have good knowledge of, Outlook & Excel (advantage if you have worked with Big Change). You should have a can-do attitude at all times with all tasks given, help will always be available from higher management. What is required from you: Knowledge and experience of gas Coordination and compliance within a Gas team. A track record of effectively coordinating a Gas/Plumbing team A thorough understanding of delivering front line services to customers in a challenging environment Able to prioritise to achieve realistic targets, and time deadlines

Rental Manager Washington, NE38 7LW Up to £40,000 DOE Full-time Permanent About the Role We're seeking a hands-on and commercially focused Rental Manager to oversee all aspects of our equipment rental operations. This is a key role responsible for optimising asset utilisation, driving customer satisfaction, and contributing to revenue growth. Key Responsibilities Fleet Management Oversee a range of rental assets (tools, pumps, lighting, safety gear, coating systems) Coordinate inspections, servicing, repairs, and replacements Ensure full compliance with health & safety and regulatory standards (PUWER, LOLER, ATEX) Rental Operations Manage end-to-end rental transactions from enquiry to return Maintain contracts, pricing, and rental terms in line with business strategy Schedule logistics for asset mobilisation, delivery, and collection Customer Management Act as the main contact for rental customers, ensuring fast resolution of queries Build and maintain strong client relationships to secure ongoing business Understand and respond to unique project requirements Team Leadership Lead rental coordinators and technicians Work closely with Sales, Procurement, and Warehouse teams for seamless service delivery Train staff on safe handling and use of equipment Commercial Focus Monitor rental KPIs (utilisation, availability, downtime, revenue) Support forecasting and budgeting for rental services Recommend fleet upgrades and new equipment investments Requirements 3+ years of experience in rental management, industrial equipment, or fleet operations Strong understanding of tools and industrial equipment Familiarity with asset tracking systems or rental management software Excellent organisational, leadership, and communication skills Knowledge of PUWER, ATEX, or inspection frameworks is a plus Full UK driving licence (essential) Desirable HNC/HND or equivalent in Engineering, Operations or Business IOSH/NEBOSH safety training Forklift or HIAB licence (advantageous) What's on Offer Salary up to £40,000 depending on experience Opportunities for career progression Ongoing training and development Company pension and standard benefits

Housing and Support Coordinators (Independent Living / Sheltered Housing) X2 Salary: £24,561pa + Essential Car User Allowance Location: Salford or Sale, Greater Manchester 35 hours per week Monday Friday (wherever possible we are open to suggestion on the working hours and are happy to consider flexible job requirements such as job share, reduced hours, compressed hours etc., just let us know as part of your application) Enhanced DBS check working with Adults Closing date: 12.00 noon 31st January 2024 Interview date: Wednesday 29th January 2024 Our organisation is all about people the people who live in our homes, the people in the communities we serve and the people we work with. So, it s no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by providing monitoring and support in connection with tenants well-being and housing management needs. In this role, you will be responsible for: Delivering a brilliant service to customers living in our older people s independent living schemes Provide intensive on scheme housing management and support services to customers living in our buildings, ensuring provision of excellent services and safeguarding. Ensure that the building is compliant with health and safety and that all repairs and planned works are carried out to an appropriate standard. We need people who have: excellent communication skills; an understanding of professional boundaries and safeguarding; experience of working in a fast-paced environment and able to meet deadlines; strong organisational skills; resilience and compassion, as you ll work with people with complex needs; a flexible attitude towards your working hours (in the event of an emergency situation); An enhanced DBS Disclosure check is required for this role and the ability to drive and have access to a car; Everyone s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. So, if you have a great rapport with people and can make a difference - we d love you to join our team!

We have an extensive network of 18 manufacturing facilities in the UK, employing approximately 1,900 people. We are a leading manufacturer of a diverse and trusted range of concrete and clay building products used extensively within the construction sector, with instantly recognisable brands such as Thermalite blocks, London Brick, Ecostock, Cradley, Formpave and Jetfloor, Bison Precast. Our product range comprises of clay bricks, Thermalite blocks, aggregate blocks, Red Bank chimney, roofing and flue systems, precast concrete and flooring products and Formpave permeable paving. Forterra represents exactly what we do and have always done. Our purpose is to manufacture products that are the essential to the nation’s construction sector, helping our customers build with ease and confidence. Moreover, we continue to lead our industry in terms of standards and safety. We are currently looking for an enthusiastic individual to join our team in the position of Maintenance Technician at Newbury. The Role This is an operational role undertaking the day to day mechanical and electrical engineering activities within the plant. You will provide knowledge and technical support in the event of equipment and plant failure, ensuring plant equipment breakdowns are repaired in an efficient, and effective way and take a lead on planned maintenance. To working within the engineering team at the Newbury plant ensuring the efficient operation of all Maintenance functions. This will be in line with the Total Professional Maintenance Strategy at Forterra and following the preventative maintenance strategy. To build and maintain effective relationships both internally with bison colleagues in all necessary departments to allow for a positive working relationship to provide some quick reactive solutions to ensure the plant continues to operate until planned shutdown schedules. Job Description • To carry out all physical and visual checks on site machinery as required • Carry out PM issued by the Maintenance Manager / Coordinator • Attend to machine breakdowns and solve/ diagnose any electrical or mechanical failures • Carry out repairs and upgrades throughout the factory • Keep downtime to a minimum and carry outs MBRs (machinery breakdown reports) when required to do so • To carry out system checks as required • To update spares list and monitor stock levels • Undertake all duties safely and in accordance with the Company Health & Safety policy • Provide accurate information and regular progress updates as required by management • Undertake any training as required and ensure working knowledge is kept current • Keep accurate records of all testing, checks, observations as required • Provide Engineering cover to suit the demands of the business The Candidate The role holder is expected: * to comply with all aspects of the Forterra Compliance Policy * to ensure that all the business/operations are performed in accordance with instructions and procedures and in such a way so as to prevent any fraudulent activities taking place * to comply with the Health & Safety at Work Act 1974 and to observe the requirements of the Company Safety Policy and other relevant legislation * to update all areas of knowledge as required to carry out the job with maximum effectiveness and to attend training/development courses as and when required * to comply will all aspects of the HR Policies and Procedures of the Company Qualifications: Engineering Apprenticeship ONC/HNC/HND/Degree in appropriate engineering subject 17th/18th Edition IEEE Regulations 2391/2395 Electrical Inspection and Testing (preferred) Knowledge with Siemens PLCs (preferred) Fork Lift Truck – Min 2 tonne Counter Balance (preferred) Full Driving License Basic IT Skills

My client are a high end residential developer who are currently looking for an experienced Customer Service Coordinator to join their team to be based at their head office in Bury St Edmunds As a customer service coordinator you will need to be dynamic, versatile & able to handle a heavy work load Day to day duties: * Being the first point of contact for the customer care team * Dealing with complaints * Logging defects * Keeping a strong communication path with the customers at all times * Booking in operatives for repairs * Keeping the customers up to date * Monitoring the central email inbox You will need at least a years experience to be considered for this role and have used Coin system previously If you are interested & feel you could get into this role & hit the ground running please apply below today or for more information please contact Zoe Georgiou at the Fawkes & Reece London office

If you have direct customer service experience and have worked for a new build housing developer or within the construction industry I am keen to speak to you! I am currently looking for a Customer Service Coordinator to be based in a stunning head office in Southampton Day to day duties: * Dealing with customer queries & complaints * Logging defects * Managing engineers diaries with regards to repairs * Monitoring customer service email inbox * Occasional site visits * Escalating complaints to management where necessary * Updating internal database If you are interested in applying for this role please do so below and to be considered for this role please do so below or for more information contact Zoe Georgiou

West London/Middlesex, UK- Feltham- TW14 Complaints Coordinator - Social Housing (Temp to Perm) One of our leading social housing clients are looking for a Complaints Coordinator for their offices based in West London/Middlesex Office on a temp ongoing contract. The role will sit within the Customer Service Centre .The Centre will be responsible for providing excellent customer facing front line services through a variety of channels and technology. The Customer Service Centre will deliver a pro-active and positive customer experience and resolve a broad range of enquiries at first point of contact Principle Outputs and Responsibilities: 1. To be a customer service champion supporting relevant departments across with informal complaints resolution and root cause problem solving and nurturing a continuous improvement culture across the business. 2. Manage formal customer complaints and Members Enquiries for the Repairs and Maintenance Service using a case management approach to resolve the issue and stop it happening again whilst ensuring timescales and deadlines are adhered to 3. Access and resolve a wide range of enquiries in accordance with established processes, procedures and policies with the objective of providing a positive customer experience and resolution at first point of contact. 4. To utilise, promote and improve customer services through a range of channels and technology solutions (calls, emails, social media, live chat etc) to communicate with customers. 5. To work in a collaboratively and supportive way with internal colleagues, partners and other stakeholders to ensure the best possible experience is delivered to our customers 6. Proactively contribute to the reputation of our client that all customer contact channels and provide customer service in a professional friendly and empathetic way. Take ownership of matters 7. Where required support the Repairs and Service Enquiries Team with any customer contact demand that cannot be met. 8. Achieve all personal or business objectives, measures or targets, service level agreements or quality standards to maximise customer satisfaction 9. To use necessary business systems in an appropriate way to record information relating to enquiries, transactions and complaints in accordance with established processes, procedures and policies to ensure accuracy of information and efficiency when dealing with customers. 10. To provide support to the line manager or any other manager within the Customer Service Centre through any delegation of tasks. 11. To represent the organisation in a professional and appropriate manner always. 12. Undertake any other duties consistent with the basic objectives of the post and the objectives of the Customer Contact Centre. Knowledge, Skills and Experience : Demonstrate a good standard of numeracy and literacy. · Excellent customer care and communication skills both oral and written. · Possessing resilience. · Ability to learn and apply a wide range of skill sets to satisfy a broad range of customer needs using different channels.· IT literate with knowledge of Microsoft office applications and ability to learn and use appropriate in-house systems. · Self-motivated, assertive and confident. Experience working in a customer care environment where interpersonal communications using a variety of channels has been a key element. · Knowledge of the housing, property management, repairs and/or maintenance sector is desirable · Track record of problem solving. Experience in using customer contact management systems and customer relationship management software Social housing, property services or local authority experience/understanding is highly desireable for this role alongside experience in complaints. You will ideally be fully computer literate and be familiar with Microsoft packages inc.Word,Excel and Outlook. Excellent telephone etiquette is key for this role. This is a temporary ongoing role initially but may go permanent thereafter due to demand. Working hours are Monday-Friday 35 hours per week. Flexi Hours are available. Paying up to £(phone number removed) PA DOE . This is an immediate role and our client will be running interviews ASAP with a view to having someone in place by late August 2020

Are you currently looking to gain experience working for a 5* housing developer? If the answer is yes, I would be keen to speak to you! My client who operate at a 5* customer satisfaction rating are currently looking to grow their team and recruit a Customer Service Coordinator firstly on a temporary basis Day to day duties: * Dealing with customer queries & complaints * Logging defects * Managing engineers diaries with regards to repairs * Monitoring customer service email inbox * Occasional site visits * Escalating complaints to management where necessary * Updating internal database If you are interested in applying for this role please do so below and to be considered for this role please do so below or for more information contact Zoe Georgiou