Site Manager -£275 per day - 6 months - Immediate start - Opportunities across South Wales I 'm recruiting for a Project Coordinator to work with a leading organisation within Wales where you will be overseeing a range of clean-water infrastructure works. It's a varied, site-based role covering projects such as water main repairs and installations, underground reservoirs and other clean-water assets , with works taking place across highways, private land and Welsh Water sites. You'll essentially take ownership of works on site - making sure contractors are working safely, projects are progressing as they should and any issues around programme, cost, quality or health & safety are picked up and dealt with appropriately. You'll also work closely with Project Managers, engineers, operational teams and contractors throughout delivery. What you will be doing:- Taking ownership of works on the site Ensure Contractors are working safely Ensuring projects are progressing as they should and issues being identified Work closely with Project Managers, engineers and Operational teams What you will bring to the role: Previous site management experience Experience of NEC Contracts Knowledge of health and safety A full,clean driving licence An ability to plan own workload Capable of working independently What you will get in return: Monday to Friday with no evenings or weekends £275 per day Mileage benefit 37 hours a week If you are readily available and have site management experience and can work autonomously I would like to hear from you, please contact: for more information.
24/09/2026
Full time
Site Manager -£275 per day - 6 months - Immediate start - Opportunities across South Wales I 'm recruiting for a Project Coordinator to work with a leading organisation within Wales where you will be overseeing a range of clean-water infrastructure works. It's a varied, site-based role covering projects such as water main repairs and installations, underground reservoirs and other clean-water assets , with works taking place across highways, private land and Welsh Water sites. You'll essentially take ownership of works on site - making sure contractors are working safely, projects are progressing as they should and any issues around programme, cost, quality or health & safety are picked up and dealt with appropriately. You'll also work closely with Project Managers, engineers, operational teams and contractors throughout delivery. What you will be doing:- Taking ownership of works on the site Ensure Contractors are working safely Ensuring projects are progressing as they should and issues being identified Work closely with Project Managers, engineers and Operational teams What you will bring to the role: Previous site management experience Experience of NEC Contracts Knowledge of health and safety A full,clean driving licence An ability to plan own workload Capable of working independently What you will get in return: Monday to Friday with no evenings or weekends £275 per day Mileage benefit 37 hours a week If you are readily available and have site management experience and can work autonomously I would like to hear from you, please contact: for more information.
We're looking for a Customer Care Coordinator to join our Retrofit Delivery team and help deliver an excellent customer experience throughout our retrofit programme. As the first point of contact for customer enquiries, you'll manage calls and emails relating to retrofit works and low-carbon technologies, carrying out triage, remote diagnostics, and case management to ensure issues are resolved safely, efficiently, and professionally. What you'll do: Act as the first point of contact for retrofit customer enquiries and complaints. Conduct initial triage and video diagnostics to identify issues and determine next steps. Manage customer cases, ensuring accurate records and timely updates. Coordinate appointments, contractor visits, and follow-up actions. Work closely with contractors, Resident Liaison Officers, and technical teams to resolve issues. Support complaint handling and help identify opportunities to improve the customer experience. What we're looking for: Experience in customer care, contact centres, repairs, housing, construction, aftercare, or retrofit environments. Strong communication and problem-solving skills. Ability to manage customer issues through to resolution. Confidence using digital platforms, CRM, and case management systems. Excellent organisation and attention to detail. Desirable: Experience in social housing, retrofit delivery, renewable technologies, repairs diagnostics, or defects management. This is a fantastic opportunity to play a key role in supporting customers while contributing to the delivery of warmer, safer, and more energy-efficient homes.
24/09/2026
Full time
We're looking for a Customer Care Coordinator to join our Retrofit Delivery team and help deliver an excellent customer experience throughout our retrofit programme. As the first point of contact for customer enquiries, you'll manage calls and emails relating to retrofit works and low-carbon technologies, carrying out triage, remote diagnostics, and case management to ensure issues are resolved safely, efficiently, and professionally. What you'll do: Act as the first point of contact for retrofit customer enquiries and complaints. Conduct initial triage and video diagnostics to identify issues and determine next steps. Manage customer cases, ensuring accurate records and timely updates. Coordinate appointments, contractor visits, and follow-up actions. Work closely with contractors, Resident Liaison Officers, and technical teams to resolve issues. Support complaint handling and help identify opportunities to improve the customer experience. What we're looking for: Experience in customer care, contact centres, repairs, housing, construction, aftercare, or retrofit environments. Strong communication and problem-solving skills. Ability to manage customer issues through to resolution. Confidence using digital platforms, CRM, and case management systems. Excellent organisation and attention to detail. Desirable: Experience in social housing, retrofit delivery, renewable technologies, repairs diagnostics, or defects management. This is a fantastic opportunity to play a key role in supporting customers while contributing to the delivery of warmer, safer, and more energy-efficient homes.
Repairs Scheduler Location: Stratford Sector: Social Housing Pay Rate: £19.49 per hour (Umbrella) Contract Type: Temporary/Ongoing (potential Temp-Perm) Overview We are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford. This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment. The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process. Key Responsibilities Schedule and coordinate repair and maintenance appointments for operatives and contractors. Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently. Monitor and manage repair jobs from initial booking through to completion. Update and maintain accurate records using scheduling and housing management systems. Respond to tenant enquiries and provide timely updates regarding repair appointments. Prioritise emergency and urgent repairs in line with service requirements. Ensure compliance with service level agreements and key performance indicators. Provide excellent customer service and resolve scheduling issues effectively. Person SpecificationEssential Requirements Previous experience in a Repairs Scheduler, Planner, Coordinator, or Administrative role. Experience working within Social Housing, Property Maintenance, Facilities Management, or a similar environment. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced office environment. Good IT skills, including experience using scheduling or housing management systems. Strong attention to detail and ability to manage multiple tasks simultaneously. Desirable Knowledge of responsive repairs and maintenance processes within Social Housing. Experience working with housing management or workforce scheduling software. Benefits Competitive pay rate of £19.49 per hour (Umbrella). Opportunity to work within a well-established Social Housing organisation. Ongoing temporary contract with potential for extension. Supportive and professional working environment. If you have the relevant experience and are interested in this opportunity, please apply with your updated CV.
23/09/2026
Seasonal
Repairs Scheduler Location: Stratford Sector: Social Housing Pay Rate: £19.49 per hour (Umbrella) Contract Type: Temporary/Ongoing (potential Temp-Perm) Overview We are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford. This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment. The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process. Key Responsibilities Schedule and coordinate repair and maintenance appointments for operatives and contractors. Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently. Monitor and manage repair jobs from initial booking through to completion. Update and maintain accurate records using scheduling and housing management systems. Respond to tenant enquiries and provide timely updates regarding repair appointments. Prioritise emergency and urgent repairs in line with service requirements. Ensure compliance with service level agreements and key performance indicators. Provide excellent customer service and resolve scheduling issues effectively. Person SpecificationEssential Requirements Previous experience in a Repairs Scheduler, Planner, Coordinator, or Administrative role. Experience working within Social Housing, Property Maintenance, Facilities Management, or a similar environment. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced office environment. Good IT skills, including experience using scheduling or housing management systems. Strong attention to detail and ability to manage multiple tasks simultaneously. Desirable Knowledge of responsive repairs and maintenance processes within Social Housing. Experience working with housing management or workforce scheduling software. Benefits Competitive pay rate of £19.49 per hour (Umbrella). Opportunity to work within a well-established Social Housing organisation. Ongoing temporary contract with potential for extension. Supportive and professional working environment. If you have the relevant experience and are interested in this opportunity, please apply with your updated CV.
MMP Consultancy is recruiting for an experienced Repairs Planner to join a Social Housing contractor on a temporary basis. This role is ideal for someone with strong scheduling, planning, and customer service experience within housing maintenance, local authority, housing association, or contractor environments. The successful candidate will work closely with the Maintenance Team, coordinating repairs and maintenance activities to ensure works are completed efficiently, on time, and to a high standard. You will be responsible for managing operatives' diaries, scheduling repairs, and acting as a key point of contact for residents and contractors. Key Responsibilities Manage and maintain operatives' diaries and schedules. Plan and coordinate pre-inspections, post-inspections, reactive repairs, and emergency maintenance works. Prioritise emergency and urgent repair requests. Book appointments and allocate work to available operatives. Monitor jobs from initial booking through to completion. Ensure all relevant information and records are updated accurately and promptly. Liaise with tenants, operatives, and contractors to arrange and progress repairs. Communicate concerns regarding work quality and ensure operatives have the necessary materials to complete jobs. Attend team meetings, supervision sessions, and training as required. Experience Required Previous experience working for a Housing Association, Local Authority, or maintenance contractor in a: Repairs Planner role Scheduler role Maintenance Coordinator role Customer Service/Contact Centre environment within housing maintenance Strong organisational and workload management skills. Excellent communication and customer service abilities. Experience coordinating multiple repairs and maintenance activities simultaneously. Construction or property maintenance knowledge would be advantageous. Skills & Qualifications GCSEs (or equivalent) including Maths and English at Grade C/Level 4 or above. Proficient in Microsoft Office, particularly Excel and Word . Experience using repairs and scheduling systems such as: Connect Northgate DRS Strong administrative and data entry skills. Ability to work effectively in a fast-paced environment and prioritise workloads.
23/09/2026
Seasonal
MMP Consultancy is recruiting for an experienced Repairs Planner to join a Social Housing contractor on a temporary basis. This role is ideal for someone with strong scheduling, planning, and customer service experience within housing maintenance, local authority, housing association, or contractor environments. The successful candidate will work closely with the Maintenance Team, coordinating repairs and maintenance activities to ensure works are completed efficiently, on time, and to a high standard. You will be responsible for managing operatives' diaries, scheduling repairs, and acting as a key point of contact for residents and contractors. Key Responsibilities Manage and maintain operatives' diaries and schedules. Plan and coordinate pre-inspections, post-inspections, reactive repairs, and emergency maintenance works. Prioritise emergency and urgent repair requests. Book appointments and allocate work to available operatives. Monitor jobs from initial booking through to completion. Ensure all relevant information and records are updated accurately and promptly. Liaise with tenants, operatives, and contractors to arrange and progress repairs. Communicate concerns regarding work quality and ensure operatives have the necessary materials to complete jobs. Attend team meetings, supervision sessions, and training as required. Experience Required Previous experience working for a Housing Association, Local Authority, or maintenance contractor in a: Repairs Planner role Scheduler role Maintenance Coordinator role Customer Service/Contact Centre environment within housing maintenance Strong organisational and workload management skills. Excellent communication and customer service abilities. Experience coordinating multiple repairs and maintenance activities simultaneously. Construction or property maintenance knowledge would be advantageous. Skills & Qualifications GCSEs (or equivalent) including Maths and English at Grade C/Level 4 or above. Proficient in Microsoft Office, particularly Excel and Word . Experience using repairs and scheduling systems such as: Connect Northgate DRS Strong administrative and data entry skills. Ability to work effectively in a fast-paced environment and prioritise workloads.
MMP Consultancy is recruiting for an experienced Repairs Planner to join a Social Housing contractor on a temporary basis. This role is ideal for someone with strong scheduling, planning, and customer service experience within housing maintenance, local authority, housing association, or contractor environments. The successful candidate will work closely with the Maintenance Team, coordinating repairs and maintenance activities to ensure works are completed efficiently, on time, and to a high standard. You will be responsible for managing operatives' diaries, scheduling repairs, and acting as a key point of contact for residents and contractors. Key Responsibilities Manage and maintain operatives' diaries and schedules. Plan and coordinate pre-inspections, post-inspections, reactive repairs, and emergency maintenance works. Prioritise emergency and urgent repair requests. Book appointments and allocate work to available operatives. Monitor jobs from initial booking through to completion. Ensure all relevant information and records are updated accurately and promptly. Liaise with tenants, operatives, and contractors to arrange and progress repairs. Communicate concerns regarding work quality and ensure operatives have the necessary materials to complete jobs. Attend team meetings, supervision sessions, and training as required. Experience Required Previous experience working for a Housing Association, Local Authority, or maintenance contractor in a: Repairs Planner role Scheduler role Maintenance Coordinator role Customer Service/Contact Centre environment within housing maintenance Strong organisational and workload management skills. Excellent communication and customer service abilities. Experience coordinating multiple repairs and maintenance activities simultaneously. Construction or property maintenance knowledge would be advantageous. Skills & Qualifications GCSEs (or equivalent) including Maths and English at Grade C/Level 4 or above. Proficient in Microsoft Office, particularly Excel and Word . Experience using repairs and scheduling systems such as: Connect Northgate DRS Strong administrative and data entry skills. Ability to work effectively in a fast-paced environment and prioritise workloads.
23/09/2026
Seasonal
MMP Consultancy is recruiting for an experienced Repairs Planner to join a Social Housing contractor on a temporary basis. This role is ideal for someone with strong scheduling, planning, and customer service experience within housing maintenance, local authority, housing association, or contractor environments. The successful candidate will work closely with the Maintenance Team, coordinating repairs and maintenance activities to ensure works are completed efficiently, on time, and to a high standard. You will be responsible for managing operatives' diaries, scheduling repairs, and acting as a key point of contact for residents and contractors. Key Responsibilities Manage and maintain operatives' diaries and schedules. Plan and coordinate pre-inspections, post-inspections, reactive repairs, and emergency maintenance works. Prioritise emergency and urgent repair requests. Book appointments and allocate work to available operatives. Monitor jobs from initial booking through to completion. Ensure all relevant information and records are updated accurately and promptly. Liaise with tenants, operatives, and contractors to arrange and progress repairs. Communicate concerns regarding work quality and ensure operatives have the necessary materials to complete jobs. Attend team meetings, supervision sessions, and training as required. Experience Required Previous experience working for a Housing Association, Local Authority, or maintenance contractor in a: Repairs Planner role Scheduler role Maintenance Coordinator role Customer Service/Contact Centre environment within housing maintenance Strong organisational and workload management skills. Excellent communication and customer service abilities. Experience coordinating multiple repairs and maintenance activities simultaneously. Construction or property maintenance knowledge would be advantageous. Skills & Qualifications GCSEs (or equivalent) including Maths and English at Grade C/Level 4 or above. Proficient in Microsoft Office, particularly Excel and Word . Experience using repairs and scheduling systems such as: Connect Northgate DRS Strong administrative and data entry skills. Ability to work effectively in a fast-paced environment and prioritise workloads.
Property Manager Basic salary £40,000. Working hours 8:30am to 6:00pm Monday to Friday and 1 Saturday per month with a day off in lieu. MUST be ARLA qualified. Car driver required and use of pool car available and this will just be to visit a property as and when required. The role requires someone with solid experience in Residential Property Management. You must have a strong understanding of property legislation and compliance and be confident managing a portfolio independently. Property Manager You will use Street CRM, Payprop, Goodlord, and DPS for deposits. Check diary every day for property visits, move ins, check outs and organise as necessary with relevant person(s) or company. Take out forward chase each day and deal with. Take calls for property management issues. Management issues must be lodged on the software system Street which is a task diary system. Answer the phone put through to relevant staff member. Check emails and reply. General property management to be dealt with. Works orders to be created and forward chase task. Property Manager If tenant does not want to renew. Advise negotiator with contact details property so they can arrange viewings and relet. Organise gas certificate renewals with contractor. Organise electrical certificates and PAT tests. Landlord licences to be organised with landlord in the areas that are taking part. Section notices to go out as required. Letters to be sent out when required. Property visits to be booked with tenants and past to clerk (some to be carried out by property manager. Put invoice details onto software system for maintenance works etc Payprop. Produce invoices on software system for payment with landlords. To be emailed to them and not posted unless advised otherwise Scan files and save documents into system. Complete file checklist that all has been done and then hand accounts for payment with relevant invoices. Lodge deposits on Deposit Protection. When DPS certificate received save and send property information to tenants via Goodlord platform. Contact all utilities via system with readings etc for tenant move in. Property Manager Book inventories /check out reports with relevant companies. Ask negotiators day and time that is required and advise negotiator to advise the tenants. When inventory report back to be added to software system send copy to tenant and landlord Make sure signed by tenant(s). When check out is back check again original report if there any deductions liaise with tenant(s) and landlord within 10 days. Arrange deposits to go back to relevant persons within 10 days. Organise cleaning or maintenance at end of tenancy if required. Software diary system is be kept up to date. This is important especially for certificates, maintenance issues, property visits. Landlords and tenants to be kept up to date with all repairs by email and recorded in software system. Advise landlords on possession proceedings relating to rent arrears. Organise rental insurance claims. Attending possession hearings. Liaise with landlord and tenant when there are any conflicts. Property visit reports sent to landlord and any issues tenant to be contacted. Any maintenance to be recorded. There can be changes to this list from time to time relating to property management and referencing department. Property Manager Basic salary £40,000. Working hours 8:30am to 6:00pm Monday to Friday and 1 Saturday per month with a day off in lieu. MUST be ARLA qualified. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
23/09/2026
Full time
Property Manager Basic salary £40,000. Working hours 8:30am to 6:00pm Monday to Friday and 1 Saturday per month with a day off in lieu. MUST be ARLA qualified. Car driver required and use of pool car available and this will just be to visit a property as and when required. The role requires someone with solid experience in Residential Property Management. You must have a strong understanding of property legislation and compliance and be confident managing a portfolio independently. Property Manager You will use Street CRM, Payprop, Goodlord, and DPS for deposits. Check diary every day for property visits, move ins, check outs and organise as necessary with relevant person(s) or company. Take out forward chase each day and deal with. Take calls for property management issues. Management issues must be lodged on the software system Street which is a task diary system. Answer the phone put through to relevant staff member. Check emails and reply. General property management to be dealt with. Works orders to be created and forward chase task. Property Manager If tenant does not want to renew. Advise negotiator with contact details property so they can arrange viewings and relet. Organise gas certificate renewals with contractor. Organise electrical certificates and PAT tests. Landlord licences to be organised with landlord in the areas that are taking part. Section notices to go out as required. Letters to be sent out when required. Property visits to be booked with tenants and past to clerk (some to be carried out by property manager. Put invoice details onto software system for maintenance works etc Payprop. Produce invoices on software system for payment with landlords. To be emailed to them and not posted unless advised otherwise Scan files and save documents into system. Complete file checklist that all has been done and then hand accounts for payment with relevant invoices. Lodge deposits on Deposit Protection. When DPS certificate received save and send property information to tenants via Goodlord platform. Contact all utilities via system with readings etc for tenant move in. Property Manager Book inventories /check out reports with relevant companies. Ask negotiators day and time that is required and advise negotiator to advise the tenants. When inventory report back to be added to software system send copy to tenant and landlord Make sure signed by tenant(s). When check out is back check again original report if there any deductions liaise with tenant(s) and landlord within 10 days. Arrange deposits to go back to relevant persons within 10 days. Organise cleaning or maintenance at end of tenancy if required. Software diary system is be kept up to date. This is important especially for certificates, maintenance issues, property visits. Landlords and tenants to be kept up to date with all repairs by email and recorded in software system. Advise landlords on possession proceedings relating to rent arrears. Organise rental insurance claims. Attending possession hearings. Liaise with landlord and tenant when there are any conflicts. Property visit reports sent to landlord and any issues tenant to be contacted. Any maintenance to be recorded. There can be changes to this list from time to time relating to property management and referencing department. Property Manager Basic salary £40,000. Working hours 8:30am to 6:00pm Monday to Friday and 1 Saturday per month with a day off in lieu. MUST be ARLA qualified. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.
Planner Permanent Based in Aylesbury The Role We are currently recruiting for an experienced Planner to join a busy Social Housing / Property Services team. The successful candidate will be responsible for planning and coordinating electrical and gas repairs, servicing and maintenance works, ensuring jobs are allocated efficiently and completed within agreed timescales and in line with relevant compliance requirements. This is a fast-paced role that would suit someone with previous experience within Social Housing, Housing Maintenance, Repairs & Maintenance or a Facilities Management environment . Key Responsibilities Plan and schedule electrical and gas repairs, servicing and maintenance appointments. Allocate jobs to engineers and operatives based on skills, qualifications, location and availability. Manage engineers' diaries and optimise daily workloads and travel time. Monitor outstanding and overdue jobs, taking appropriate action to prevent delays. Liaise with engineers, supervisors, contractors, residents and internal teams to ensure works are completed efficiently. Arrange appointments with residents and ensure they are kept informed of any changes. Respond to urgent and emergency repair requests, prioritising jobs accordingly. Monitor workloads and identify any capacity or resource issues. Update repairs and scheduling systems accurately and in a timely manner. Ensure works are planned in line with contractual KPIs, SLAs and relevant compliance requirements. Track completed and outstanding works and follow up where necessary. Liaise with subcontractors and external contractors where required. Produce reports and provide updates on outstanding works, appointments and performance. Ensure all relevant records, job notes and documentation are maintained accurately. Support the wider Property Services team with general administration and coordination. About You The ideal candidate will have: Previous experience working as a Planner, Repairs Planner, Scheduler or Coordinator . Experience within Social Housing, Property Services, Repairs & Maintenance or Facilities Management . Experience planning works for gas and/or electrical engineers . A strong understanding of responsive repairs and maintenance processes. Excellent organisational and time-management skills. The ability to prioritise a busy workload and manage changing priorities. Strong communication skills, both written and verbal. Good IT skills and experience using repairs, scheduling or housing management systems. The ability to work effectively under pressure and meet deadlines. A customer-focused approach, particularly when dealing with residents. Strong attention to detail and accurate data entry skills.
23/09/2026
Full time
Planner Permanent Based in Aylesbury The Role We are currently recruiting for an experienced Planner to join a busy Social Housing / Property Services team. The successful candidate will be responsible for planning and coordinating electrical and gas repairs, servicing and maintenance works, ensuring jobs are allocated efficiently and completed within agreed timescales and in line with relevant compliance requirements. This is a fast-paced role that would suit someone with previous experience within Social Housing, Housing Maintenance, Repairs & Maintenance or a Facilities Management environment . Key Responsibilities Plan and schedule electrical and gas repairs, servicing and maintenance appointments. Allocate jobs to engineers and operatives based on skills, qualifications, location and availability. Manage engineers' diaries and optimise daily workloads and travel time. Monitor outstanding and overdue jobs, taking appropriate action to prevent delays. Liaise with engineers, supervisors, contractors, residents and internal teams to ensure works are completed efficiently. Arrange appointments with residents and ensure they are kept informed of any changes. Respond to urgent and emergency repair requests, prioritising jobs accordingly. Monitor workloads and identify any capacity or resource issues. Update repairs and scheduling systems accurately and in a timely manner. Ensure works are planned in line with contractual KPIs, SLAs and relevant compliance requirements. Track completed and outstanding works and follow up where necessary. Liaise with subcontractors and external contractors where required. Produce reports and provide updates on outstanding works, appointments and performance. Ensure all relevant records, job notes and documentation are maintained accurately. Support the wider Property Services team with general administration and coordination. About You The ideal candidate will have: Previous experience working as a Planner, Repairs Planner, Scheduler or Coordinator . Experience within Social Housing, Property Services, Repairs & Maintenance or Facilities Management . Experience planning works for gas and/or electrical engineers . A strong understanding of responsive repairs and maintenance processes. Excellent organisational and time-management skills. The ability to prioritise a busy workload and manage changing priorities. Strong communication skills, both written and verbal. Good IT skills and experience using repairs, scheduling or housing management systems. The ability to work effectively under pressure and meet deadlines. A customer-focused approach, particularly when dealing with residents. Strong attention to detail and accurate data entry skills.
Repairs Planner - Social Housing Location: Walton-on-Thames Salary: 17.84 per hour Contract: Temporary to Permanent Working Arrangement: Fully Office Based About the Role We are currently recruiting for an experienced Repairs Planner to join a busy Social Housing team based in Walton-on-Thames . The successful candidate will be responsible for coordinating and scheduling repairs and maintenance works, ensuring jobs are allocated efficiently to operatives and residents are kept updated throughout the process. This is a temporary-to-permanent opportunity , offering the chance to secure a permanent position for the right candidate. Key Responsibilities Scheduling and coordinating repairs and maintenance appointments Allocating jobs to operatives based on location, availability and priority Managing a busy repairs diary and ensuring appointments are met Liaising with residents regarding appointments and repair enquiries Communicating with operatives, contractors and internal teams Monitoring outstanding and completed works Rescheduling appointments where required Updating internal systems accurately Prioritising urgent and emergency repairs Ensuring residents receive a professional and efficient service Dealing with any issues or delays and escalating where appropriate About You The ideal candidate will have: Previous experience working as a Planner, Repairs Planner, Scheduler or Coordinator Experience within Social Housing, Property Services, Repairs or Maintenance Strong organisational and time-management skills Excellent communication and customer service skills The ability to manage a busy workload and prioritise effectively Good attention to detail and accurate administration skills Strong IT and systems experience The ability to work well under pressure in a fast-paced environment
23/09/2026
Contract
Repairs Planner - Social Housing Location: Walton-on-Thames Salary: 17.84 per hour Contract: Temporary to Permanent Working Arrangement: Fully Office Based About the Role We are currently recruiting for an experienced Repairs Planner to join a busy Social Housing team based in Walton-on-Thames . The successful candidate will be responsible for coordinating and scheduling repairs and maintenance works, ensuring jobs are allocated efficiently to operatives and residents are kept updated throughout the process. This is a temporary-to-permanent opportunity , offering the chance to secure a permanent position for the right candidate. Key Responsibilities Scheduling and coordinating repairs and maintenance appointments Allocating jobs to operatives based on location, availability and priority Managing a busy repairs diary and ensuring appointments are met Liaising with residents regarding appointments and repair enquiries Communicating with operatives, contractors and internal teams Monitoring outstanding and completed works Rescheduling appointments where required Updating internal systems accurately Prioritising urgent and emergency repairs Ensuring residents receive a professional and efficient service Dealing with any issues or delays and escalating where appropriate About You The ideal candidate will have: Previous experience working as a Planner, Repairs Planner, Scheduler or Coordinator Experience within Social Housing, Property Services, Repairs or Maintenance Strong organisational and time-management skills Excellent communication and customer service skills The ability to manage a busy workload and prioritise effectively Good attention to detail and accurate administration skills Strong IT and systems experience The ability to work well under pressure in a fast-paced environment
Repairs Coordinator / Claims Handler Salary: £27,000 £30,000 + benefits (and weekly pay!) Contract: Permanent Full-time Working Hours: Monday Friday (8am 4pm, 9am 5pm or 10am 6pm) Location: Office-based (Hebburn) or hybrid Ideally based: Hebburn / Washington / South Shields / Bolden Colliery Free parking on-site accessible by public transport Overview An exciting opportunity to join a growing team helping coordinate residential property repairs. This role is ideal for someone with experience in claims, property repairs or has worked in a works/engineering coordination environment. You will oversee a caseload of projects from start to finish. Key Responsibilities Manage incoming repair projects from first notification through to completion of works Coordinate repairs using a trusted trades / contractor network Act as the main point of contact for customers, clients, surveyors and insurance companies Monitor work-in-progress and ensure all SLAs and KPIs are met Arrange emergency repairs as required Obtain estimates, reports and supporting documentation What We re Looking For Experience in insurance claims, property repairs or similar environment (social housing repairs/maintenance, contractor, facilities etc.) Strong customer service and communication skills Ability to manage multiple tasks in a fast moving environment Highly organised with strong attention to detail Confident using Microsoft Office and internal systems/job management systems What s on offer Competitive salary up to £30,000 (weekly pay) Hybrid working (office-based with flexibility) hours; 8-4, 9-5 or 10-6 20 days holiday plus bank holidays Ongoing training and career development opportunities Apply now with your CV to join a growing, well-respected organisation within the insurance claims sector. If you think you have the relevant experience for this Repairs Coordinator / Claims Handler role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email.
23/09/2026
Full time
Repairs Coordinator / Claims Handler Salary: £27,000 £30,000 + benefits (and weekly pay!) Contract: Permanent Full-time Working Hours: Monday Friday (8am 4pm, 9am 5pm or 10am 6pm) Location: Office-based (Hebburn) or hybrid Ideally based: Hebburn / Washington / South Shields / Bolden Colliery Free parking on-site accessible by public transport Overview An exciting opportunity to join a growing team helping coordinate residential property repairs. This role is ideal for someone with experience in claims, property repairs or has worked in a works/engineering coordination environment. You will oversee a caseload of projects from start to finish. Key Responsibilities Manage incoming repair projects from first notification through to completion of works Coordinate repairs using a trusted trades / contractor network Act as the main point of contact for customers, clients, surveyors and insurance companies Monitor work-in-progress and ensure all SLAs and KPIs are met Arrange emergency repairs as required Obtain estimates, reports and supporting documentation What We re Looking For Experience in insurance claims, property repairs or similar environment (social housing repairs/maintenance, contractor, facilities etc.) Strong customer service and communication skills Ability to manage multiple tasks in a fast moving environment Highly organised with strong attention to detail Confident using Microsoft Office and internal systems/job management systems What s on offer Competitive salary up to £30,000 (weekly pay) Hybrid working (office-based with flexibility) hours; 8-4, 9-5 or 10-6 20 days holiday plus bank holidays Ongoing training and career development opportunities Apply now with your CV to join a growing, well-respected organisation within the insurance claims sector. If you think you have the relevant experience for this Repairs Coordinator / Claims Handler role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email.
Fire Safety Coordinator B&D Reside £30,000-£45,000 Hybrid - Barking / Sites / Home Contract with potential to become permanent Goodman Masson are delighted to be supporting B&D Reside with the appointment of a Fire Safety Coordinator. This is an exciting opportunity for a highly organised and detail-focused professional to join B&D Reside's Fire Safety Team and play a key role in supporting the delivery of fire safety and compliance programmes across the organisation's housing portfolio. Reporting to the Fire Safety Manager, you will be responsible for coordinating programmes of work, monitoring remedial actions, maintaining accurate compliance records and supporting the team to ensure fire safety requirements are delivered effectively and within agreed timescales. This is a particularly good opportunity for someone looking to develop their career within fire safety, building safety, compliance or property management within a social housing environment. The Opportunity As Fire Safety Coordinator, you will act as a key link between the Fire Safety Team, Fire Safety Assessors, Building Safety, Compliance, Repairs, Asset Management, Housing Management, contractors and external stakeholders. You will help ensure that fire risk assessments, inspections, remedial works and associated actions are properly coordinated, recorded and monitored. The role combines programme coordination, compliance monitoring, data management, stakeholder engagement and administrative support , making it an important position in ensuring B&D Reside's fire safety obligations are consistently met. Key Responsibilities Coordinate and monitor B&D Reside's fire safety programme of work, ensuring assessments, reviews and actions are completed and tracked. Maintain accurate fire safety records, compliance information and reporting dashboards. Monitor performance against fire safety programmes and escalate overdue or high-risk actions. Support the quality assurance of Fire Risk Assessments and associated documentation. Work closely with Fire Safety Surveyors to coordinate the delivery of fire safety works and services. Support the development and implementation of plans for high-risk buildings, including interim measures where required. Liaise with Building Safety, Housing Management, Compliance, Repairs, Estates, Communications and Asset Management teams. Coordinate with external stakeholders including contractors, assessors, the Council and Fire & Rescue Service. Support audits, inspections and regulatory reporting through effective record keeping and compliance monitoring. Provide administrative support to the Fire Safety Team, including preparing reports and correspondence and coordinating meetings. Support the delivery of resident engagement strategies, particularly across higher-risk buildings. Carry out fire safety inspections and support the management and tracking of identified risks and remedial recommendations. Assist with incident management and responses to fire and building safety incidents or compliance failures. Support fire and building safety training and awareness sessions for residents and building users. Keep up to date with changes in fire safety, building safety legislation and industry best practice. Identify opportunities to improve processes, reporting and the overall effectiveness of fire safety management. About You We are looking for someone with experience in fire safety, building safety, health & safety, property management or a related environment . You will ideally have: Experience working within building safety, fire safety, health & safety, compliance or property management. Knowledge of relevant fire and building safety legislation, including the Fire Safety Act 2021 and Building Safety Act 2022 . Experience supporting risk assessments, audits and compliance checks. Strong organisational and programme coordination skills. Excellent attention to detail and the ability to maintain accurate records. Strong written and verbal communication skills. Experience producing
23/09/2026
Full time
Fire Safety Coordinator B&D Reside £30,000-£45,000 Hybrid - Barking / Sites / Home Contract with potential to become permanent Goodman Masson are delighted to be supporting B&D Reside with the appointment of a Fire Safety Coordinator. This is an exciting opportunity for a highly organised and detail-focused professional to join B&D Reside's Fire Safety Team and play a key role in supporting the delivery of fire safety and compliance programmes across the organisation's housing portfolio. Reporting to the Fire Safety Manager, you will be responsible for coordinating programmes of work, monitoring remedial actions, maintaining accurate compliance records and supporting the team to ensure fire safety requirements are delivered effectively and within agreed timescales. This is a particularly good opportunity for someone looking to develop their career within fire safety, building safety, compliance or property management within a social housing environment. The Opportunity As Fire Safety Coordinator, you will act as a key link between the Fire Safety Team, Fire Safety Assessors, Building Safety, Compliance, Repairs, Asset Management, Housing Management, contractors and external stakeholders. You will help ensure that fire risk assessments, inspections, remedial works and associated actions are properly coordinated, recorded and monitored. The role combines programme coordination, compliance monitoring, data management, stakeholder engagement and administrative support , making it an important position in ensuring B&D Reside's fire safety obligations are consistently met. Key Responsibilities Coordinate and monitor B&D Reside's fire safety programme of work, ensuring assessments, reviews and actions are completed and tracked. Maintain accurate fire safety records, compliance information and reporting dashboards. Monitor performance against fire safety programmes and escalate overdue or high-risk actions. Support the quality assurance of Fire Risk Assessments and associated documentation. Work closely with Fire Safety Surveyors to coordinate the delivery of fire safety works and services. Support the development and implementation of plans for high-risk buildings, including interim measures where required. Liaise with Building Safety, Housing Management, Compliance, Repairs, Estates, Communications and Asset Management teams. Coordinate with external stakeholders including contractors, assessors, the Council and Fire & Rescue Service. Support audits, inspections and regulatory reporting through effective record keeping and compliance monitoring. Provide administrative support to the Fire Safety Team, including preparing reports and correspondence and coordinating meetings. Support the delivery of resident engagement strategies, particularly across higher-risk buildings. Carry out fire safety inspections and support the management and tracking of identified risks and remedial recommendations. Assist with incident management and responses to fire and building safety incidents or compliance failures. Support fire and building safety training and awareness sessions for residents and building users. Keep up to date with changes in fire safety, building safety legislation and industry best practice. Identify opportunities to improve processes, reporting and the overall effectiveness of fire safety management. About You We are looking for someone with experience in fire safety, building safety, health & safety, property management or a related environment . You will ideally have: Experience working within building safety, fire safety, health & safety, compliance or property management. Knowledge of relevant fire and building safety legislation, including the Fire Safety Act 2021 and Building Safety Act 2022 . Experience supporting risk assessments, audits and compliance checks. Strong organisational and programme coordination skills. Excellent attention to detail and the ability to maintain accurate records. Strong written and verbal communication skills. Experience producing
Lettings Co-ordinator Lettings & Property Management Are you an experienced Lettings Co-ordinator or Property Management professional looking for your next career opportunity with a highly regarded independent estate agency? Our client is a multi-award-winning, progressive agency with an excellent reputation and a strong focus on developing its people. They offer tailored training and career progression within a supportive and high-performing team. The Role This is a varied position combining lettings coordination, property management, customer service and administration . You'll play a key role in ensuring tenancies progress smoothly, properties remain compliant and landlords and tenants receive an excellent level of service. Key Responsibilities Manage tenancy progression , paperwork and move-ins Deal with landlord, tenant and customer enquiries Coordinate repairs, maintenance and contractors through to completion Arrange safety certificates and pre-tenancy works Monitor and chase rent arrears Manage check-outs, deposits and deposit disputes Maintain accurate property and tenancy records Ensure properties remain compliant with current legislation Manage keys and complete regular audits Handle incoming calls, emails and correspondence Provide general lettings and property management administration Update Alto CRM and maintain accurate records Support the wider Lettings and Property Management teams as required What We're Looking For Previous experience in lettings administration, tenancy progression, lettings or property management Excellent organisational and administrative skills Strong communication and customer service abilities Excellent attention to detail Ability to prioritise, multitask and work to deadlines Calm and professional approach under pressure Strong telephone manner Good knowledge of Microsoft Word, Excel and PowerPoint Alto CRM experience would be advantageous Good understanding of lettings processes and current legislation Positive, proactive and solutions-focused attitude Ability to work independently and as part of a team Why Join? Join an award-winning independent estate agency Excellent reputation within the property industry Supportive and positive working environment Individual training and career development plans Opportunity to build your career across lettings and property management A varied role within a busy and successful department If you're organised, motivated and passionate about delivering excellent customer service, this could be a fantastic opportunity to develop your career with a leading independent agency.
22/09/2026
Full time
Lettings Co-ordinator Lettings & Property Management Are you an experienced Lettings Co-ordinator or Property Management professional looking for your next career opportunity with a highly regarded independent estate agency? Our client is a multi-award-winning, progressive agency with an excellent reputation and a strong focus on developing its people. They offer tailored training and career progression within a supportive and high-performing team. The Role This is a varied position combining lettings coordination, property management, customer service and administration . You'll play a key role in ensuring tenancies progress smoothly, properties remain compliant and landlords and tenants receive an excellent level of service. Key Responsibilities Manage tenancy progression , paperwork and move-ins Deal with landlord, tenant and customer enquiries Coordinate repairs, maintenance and contractors through to completion Arrange safety certificates and pre-tenancy works Monitor and chase rent arrears Manage check-outs, deposits and deposit disputes Maintain accurate property and tenancy records Ensure properties remain compliant with current legislation Manage keys and complete regular audits Handle incoming calls, emails and correspondence Provide general lettings and property management administration Update Alto CRM and maintain accurate records Support the wider Lettings and Property Management teams as required What We're Looking For Previous experience in lettings administration, tenancy progression, lettings or property management Excellent organisational and administrative skills Strong communication and customer service abilities Excellent attention to detail Ability to prioritise, multitask and work to deadlines Calm and professional approach under pressure Strong telephone manner Good knowledge of Microsoft Word, Excel and PowerPoint Alto CRM experience would be advantageous Good understanding of lettings processes and current legislation Positive, proactive and solutions-focused attitude Ability to work independently and as part of a team Why Join? Join an award-winning independent estate agency Excellent reputation within the property industry Supportive and positive working environment Individual training and career development plans Opportunity to build your career across lettings and property management A varied role within a busy and successful department If you're organised, motivated and passionate about delivering excellent customer service, this could be a fantastic opportunity to develop your career with a leading independent agency.
Pay: £17.84 per hour Job description: Join our busy repairs and maintenance team as a Repairs Planner, where you'll be at the heart of service delivery ensuring efficient scheduling and high-quality customer service. Location: Croydon Pay Rate: £13.43 P/h PAYE £17.84 Umbrella Hours: Mon - Fri 08:00-17:00 About the role: We are looking for an experienced Repairs Planner / Scheduler to join our busy repairs and maintenance team. You will be responsible for planning and scheduling responsive and planned maintenance works, ensuring operatives' diaries are efficiently managed and repairs are completed within agreed service levels. This is a key role that sits at the heart of service delivery, requiring strong organisational skills, excellent communication, and the ability to work in a fast-paced environment. Key Responsibilities: Schedule and manage day-to-day reactive and planned repairs Allocate jobs to in-house operatives and/or subcontractors Manage and optimise operatives' diaries to maximise productivity Monitor job progress and ensure works are completed within SLA Liaise with residents, operatives, contractors, and supervisors Rebook and reschedule appointments where necessary Update repairs systems accurately and in real time Support the wider repairs team to deliver a high-quality customer service What We're Looking For: Previous experience as a Repairs Planner, Scheduler, or Works Coordinator Experience within housing, property, maintenance, or repairs environments Strong organisational and time-management skills Confident communicator with a customer-focused approach Ability to work under pressure and manage competing priorities Good IT skills and experience using repairs or scheduling systems
22/09/2026
Seasonal
Pay: £17.84 per hour Job description: Join our busy repairs and maintenance team as a Repairs Planner, where you'll be at the heart of service delivery ensuring efficient scheduling and high-quality customer service. Location: Croydon Pay Rate: £13.43 P/h PAYE £17.84 Umbrella Hours: Mon - Fri 08:00-17:00 About the role: We are looking for an experienced Repairs Planner / Scheduler to join our busy repairs and maintenance team. You will be responsible for planning and scheduling responsive and planned maintenance works, ensuring operatives' diaries are efficiently managed and repairs are completed within agreed service levels. This is a key role that sits at the heart of service delivery, requiring strong organisational skills, excellent communication, and the ability to work in a fast-paced environment. Key Responsibilities: Schedule and manage day-to-day reactive and planned repairs Allocate jobs to in-house operatives and/or subcontractors Manage and optimise operatives' diaries to maximise productivity Monitor job progress and ensure works are completed within SLA Liaise with residents, operatives, contractors, and supervisors Rebook and reschedule appointments where necessary Update repairs systems accurately and in real time Support the wider repairs team to deliver a high-quality customer service What We're Looking For: Previous experience as a Repairs Planner, Scheduler, or Works Coordinator Experience within housing, property, maintenance, or repairs environments Strong organisational and time-management skills Confident communicator with a customer-focused approach Ability to work under pressure and manage competing priorities Good IT skills and experience using repairs or scheduling systems
Pay: £17.84 per hour Job description: Join our busy repairs and maintenance team as a Repairs Planner, where you'll be at the heart of service delivery ensuring efficient scheduling and high-quality customer service. Location: Ealing Pay Rate: £13.43 P/h PAYE £17.84 Umbrella Hours: Mon - Fri 08:00-17:00 About the role: We are looking for an experienced Repairs Planner / Scheduler to join our busy repairs and maintenance team. You will be responsible for planning and scheduling responsive and planned maintenance works, ensuring operatives' diaries are efficiently managed and repairs are completed within agreed service levels. This is a key role that sits at the heart of service delivery, requiring strong organisational skills, excellent communication, and the ability to work in a fast-paced environment. Key Responsibilities: Schedule and manage day-to-day reactive and planned repairs Allocate jobs to in-house operatives and/or subcontractors Manage and optimise operatives' diaries to maximise productivity Monitor job progress and ensure works are completed within SLA Liaise with residents, operatives, contractors, and supervisors Rebook and reschedule appointments where necessary Update repairs systems accurately and in real time Support the wider repairs team to deliver a high-quality customer service What We're Looking For: Previous experience as a Repairs Planner, Scheduler, or Works Coordinator Experience within housing, property, maintenance, or repairs environments Strong organisational and time-management skills Confident communicator with a customer-focused approach Ability to work under pressure and manage competing priorities Good IT skills and experience using repairs or scheduling systems
22/09/2026
Seasonal
Pay: £17.84 per hour Job description: Join our busy repairs and maintenance team as a Repairs Planner, where you'll be at the heart of service delivery ensuring efficient scheduling and high-quality customer service. Location: Ealing Pay Rate: £13.43 P/h PAYE £17.84 Umbrella Hours: Mon - Fri 08:00-17:00 About the role: We are looking for an experienced Repairs Planner / Scheduler to join our busy repairs and maintenance team. You will be responsible for planning and scheduling responsive and planned maintenance works, ensuring operatives' diaries are efficiently managed and repairs are completed within agreed service levels. This is a key role that sits at the heart of service delivery, requiring strong organisational skills, excellent communication, and the ability to work in a fast-paced environment. Key Responsibilities: Schedule and manage day-to-day reactive and planned repairs Allocate jobs to in-house operatives and/or subcontractors Manage and optimise operatives' diaries to maximise productivity Monitor job progress and ensure works are completed within SLA Liaise with residents, operatives, contractors, and supervisors Rebook and reschedule appointments where necessary Update repairs systems accurately and in real time Support the wider repairs team to deliver a high-quality customer service What We're Looking For: Previous experience as a Repairs Planner, Scheduler, or Works Coordinator Experience within housing, property, maintenance, or repairs environments Strong organisational and time-management skills Confident communicator with a customer-focused approach Ability to work under pressure and manage competing priorities Good IT skills and experience using repairs or scheduling systems
Project Manager - High-Rise Retrofit Bristol Permanent Full Time Bristol Think Recruitment 65,000- 70,000 + 4,000 Motor Expenditure Allowance (MEA) + Bonus Think Recruitment is delighted to be recruiting on behalf of a leading construction and property services contractor for two experienced Project Managers to join a major high-rise retrofit and cladding replacement programme in central Bristol. This is an excellent opportunity to lead the refurbishment of residential tower blocks, delivering complex fa ade remediation and capital works within the social housing sector. The Role You will take ownership of two high-rise projects , managing site teams, subcontractors and client relationships to ensure works are delivered safely, on programme, within budget and to the highest quality standards. Projects include: Cladding and fa ade replacement Fire remediation and fire protection works Roofing and lightning protection upgrades MEP removal and reinstatement Concrete repairs, structural works and groundworks External landscaping and public realm improvements What We're Looking For Essential: Proven Project Manager experience on large-scale construction projects High-rise refurbishment or retrofit experience Knowledge of fa ade systems, roofing and fire remediation SMSTS, CSCS, Scaffold Inspection and Temporary Works Coordinator First Aid at Work Full UK Driving Licence Desirable: PAS 2035 retrofit experience Social housing background Experience working in occupied/live environments What's on Offer Competitive salary (DOE) 4,000 car allowance or company car Discretionary bonus 25 days holiday + bank holidays + your birthday off Company pension Private healthcare and dental benefits Gym discounts and Cycle to Work scheme If you're an experienced Project Manager looking to deliver one of Bristol's flagship high-rise retrofit programmes, we'd love to hear from you. Apply today with your updated CV through Think Recruitment. Contact Deanna on (phone number removed) or email (url removed)
22/09/2026
Full time
Project Manager - High-Rise Retrofit Bristol Permanent Full Time Bristol Think Recruitment 65,000- 70,000 + 4,000 Motor Expenditure Allowance (MEA) + Bonus Think Recruitment is delighted to be recruiting on behalf of a leading construction and property services contractor for two experienced Project Managers to join a major high-rise retrofit and cladding replacement programme in central Bristol. This is an excellent opportunity to lead the refurbishment of residential tower blocks, delivering complex fa ade remediation and capital works within the social housing sector. The Role You will take ownership of two high-rise projects , managing site teams, subcontractors and client relationships to ensure works are delivered safely, on programme, within budget and to the highest quality standards. Projects include: Cladding and fa ade replacement Fire remediation and fire protection works Roofing and lightning protection upgrades MEP removal and reinstatement Concrete repairs, structural works and groundworks External landscaping and public realm improvements What We're Looking For Essential: Proven Project Manager experience on large-scale construction projects High-rise refurbishment or retrofit experience Knowledge of fa ade systems, roofing and fire remediation SMSTS, CSCS, Scaffold Inspection and Temporary Works Coordinator First Aid at Work Full UK Driving Licence Desirable: PAS 2035 retrofit experience Social housing background Experience working in occupied/live environments What's on Offer Competitive salary (DOE) 4,000 car allowance or company car Discretionary bonus 25 days holiday + bank holidays + your birthday off Company pension Private healthcare and dental benefits Gym discounts and Cycle to Work scheme If you're an experienced Project Manager looking to deliver one of Bristol's flagship high-rise retrofit programmes, we'd love to hear from you. Apply today with your updated CV through Think Recruitment. Contact Deanna on (phone number removed) or email (url removed)
Voids Lead 25 per hour Umbrella 37 hours per week Hybrid working - minimum 1 day per week from home Immediate start I'm currently working with a large housing organisation that is looking for an experienced Voids Coordinator to join its Property Services team on an interim basis. This is a busy, hands-on role where you'll be responsible for helping to keep void properties moving efficiently from keys being returned through to works being completed and the property being ready to re-let. You'll be working closely with repairs teams, contractors and other internal services to minimise delays and make sure properties are completed to the required standard. What you'll be doing Coordinating void properties through the end-to-end process. Monitoring outstanding works, timescales and contractor progress. Liaising with repairs, maintenance, lettings and housing teams. Working closely with contractors to ensure works are completed within agreed timescales. Monitoring void performance and flagging properties at risk of delay. Keeping systems, trackers and performance information up to date. Attending operational meetings and keeping clear action logs. Supporting invoice checking and monitoring costs relating to void works. Helping to identify areas where the void process can be improved. Liaising with residents and internal stakeholders where required. What I'm looking for I'm looking for someone with previous experience within housing, property services, repairs, maintenance or voids . Ideally, you'll have: Previous experience coordinating voids or repair works. A good understanding of the void property process and turnaround times. Experience working with contractors. Strong organisational skills and the ability to manage multiple priorities. Good IT and administration skills. Strong communication skills. A proactive approach to resolving delays and keeping works moving.
22/09/2026
Contract
Voids Lead 25 per hour Umbrella 37 hours per week Hybrid working - minimum 1 day per week from home Immediate start I'm currently working with a large housing organisation that is looking for an experienced Voids Coordinator to join its Property Services team on an interim basis. This is a busy, hands-on role where you'll be responsible for helping to keep void properties moving efficiently from keys being returned through to works being completed and the property being ready to re-let. You'll be working closely with repairs teams, contractors and other internal services to minimise delays and make sure properties are completed to the required standard. What you'll be doing Coordinating void properties through the end-to-end process. Monitoring outstanding works, timescales and contractor progress. Liaising with repairs, maintenance, lettings and housing teams. Working closely with contractors to ensure works are completed within agreed timescales. Monitoring void performance and flagging properties at risk of delay. Keeping systems, trackers and performance information up to date. Attending operational meetings and keeping clear action logs. Supporting invoice checking and monitoring costs relating to void works. Helping to identify areas where the void process can be improved. Liaising with residents and internal stakeholders where required. What I'm looking for I'm looking for someone with previous experience within housing, property services, repairs, maintenance or voids . Ideally, you'll have: Previous experience coordinating voids or repair works. A good understanding of the void property process and turnaround times. Experience working with contractors. Strong organisational skills and the ability to manage multiple priorities. Good IT and administration skills. Strong communication skills. A proactive approach to resolving delays and keeping works moving.
Scheduler / Repairs Planner Location: Surrey Salary: £25,000 to £28,000 Type: Permanent Hours: Full-time, office based Sector: Property Maintenance / Social Housing / Construction I m working with an established property maintenance business looking to add a Scheduler / Repairs Planner to its operational team. This is a busy office based position where you ll be responsible for organising works, booking appointments and helping keep day to day maintenance activity running smoothly. You ll spend a lot of your time speaking with residents, operatives and internal teams, so this would suit somebody who is comfortable on the phone, organised and able to keep on top of a changing workload. Previous experience within social housing, property maintenance, construction or a similar service led environment would be ideal, although the most important thing is that you are confident dealing with people and can stay organised when things get busy. What you ll be doing Booking repair and maintenance appointments Scheduling operatives and coordinating daily workloads Speaking with tenants and residents over the phone Rearranging appointments when priorities change Updating job information and keeping records accurate Liaising with engineers, tradespeople and operational teams Helping resolve scheduling clashes and missed appointments Supporting urgent and reactive works Keeping customers updated on appointment times and changes General coordination and administration around live jobs What we re looking for You ll ideally have experience in one of the following areas: Social housing Property maintenance Repairs and maintenance Construction Facilities management Scheduling or planning Customer service within a busy operational environment Confident speaking to customers and residents Comfortable handling a high volume of phone calls Well organised Able to prioritise competing jobs Comfortable using computer systems and keeping records updated Calm when plans change at short notice A good team player Happy working full time from the office Previous experience as a Scheduler, Planner, Repairs Planner, Works Coordinator, Maintenance Coordinator or similar would be useful The opportunity This would suit somebody looking for a stable, permanent role within a busy property maintenance environment. You ll be joining an established operational team and will have the opportunity to build experience across scheduling, repairs coordination and customer service. This is a fully office based position, so applicants must be comfortable commuting into Surrey on a full time basis. If you re currently working as a Scheduler, Repairs Planner, Works Coordinator, Maintenance Coordinator, Service Coordinator, Customer Service Coordinator or Planning Administrator, I d be keen to hear from you. Apply with your CV or get in touch for a confidential conversation. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
21/09/2026
Full time
Scheduler / Repairs Planner Location: Surrey Salary: £25,000 to £28,000 Type: Permanent Hours: Full-time, office based Sector: Property Maintenance / Social Housing / Construction I m working with an established property maintenance business looking to add a Scheduler / Repairs Planner to its operational team. This is a busy office based position where you ll be responsible for organising works, booking appointments and helping keep day to day maintenance activity running smoothly. You ll spend a lot of your time speaking with residents, operatives and internal teams, so this would suit somebody who is comfortable on the phone, organised and able to keep on top of a changing workload. Previous experience within social housing, property maintenance, construction or a similar service led environment would be ideal, although the most important thing is that you are confident dealing with people and can stay organised when things get busy. What you ll be doing Booking repair and maintenance appointments Scheduling operatives and coordinating daily workloads Speaking with tenants and residents over the phone Rearranging appointments when priorities change Updating job information and keeping records accurate Liaising with engineers, tradespeople and operational teams Helping resolve scheduling clashes and missed appointments Supporting urgent and reactive works Keeping customers updated on appointment times and changes General coordination and administration around live jobs What we re looking for You ll ideally have experience in one of the following areas: Social housing Property maintenance Repairs and maintenance Construction Facilities management Scheduling or planning Customer service within a busy operational environment Confident speaking to customers and residents Comfortable handling a high volume of phone calls Well organised Able to prioritise competing jobs Comfortable using computer systems and keeping records updated Calm when plans change at short notice A good team player Happy working full time from the office Previous experience as a Scheduler, Planner, Repairs Planner, Works Coordinator, Maintenance Coordinator or similar would be useful The opportunity This would suit somebody looking for a stable, permanent role within a busy property maintenance environment. You ll be joining an established operational team and will have the opportunity to build experience across scheduling, repairs coordination and customer service. This is a fully office based position, so applicants must be comfortable commuting into Surrey on a full time basis. If you re currently working as a Scheduler, Repairs Planner, Works Coordinator, Maintenance Coordinator, Service Coordinator, Customer Service Coordinator or Planning Administrator, I d be keen to hear from you. Apply with your CV or get in touch for a confidential conversation. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Time Recruitment Solutions Ltd
Great Crosby, Merseyside
Small Works Estimator Location: Liverpool Salary: £28,500-£32,500 + flexibility up to £40,000 for the right experience Permanent Full-time Our client is looking for an ambitious Estimator who wants to build their career. This is an opportunity to join a growing SME with ambitious plans, where you'll have the chance to take real ownership of your work, develop your estimating skills and progress within the business. Our client specialises in repairs, maintenance and first-fix works , rather than major construction or new-build projects. The role will focus on smaller works, typically up to £15k at a high volume, giving you exposure to a varied range of projects and clients. You'll join a close-knit team and work alongside experienced colleagues, with a clear opportunity to develop as the business continues to grow. The Role As a Small Works Estimator, you'll manage the estimating process from initial enquiry through to quotation, including: Reviewing client enquiries and scopes of work. Arranging engineer site visits and reviewing survey information. Challenging and refining scopes where required. Obtaining costs from approved suppliers and subcontractors. Producing accurate and competitive quotations. Managing costs through the company's job tracking system. Working closely with coordinators, engineers and subcontractors to deliver a smooth process. You'll be given the opportunity to develop your commercial understanding and become an important part of the estimating function. What Our Client Is Looking For Ideally, you'll have: 2+ years' experience in estimating, repairs, fixing or maintenance. Experience within a subcontractor environment, particularly plumbing, electrical, joinery or similar. Strong numerical and analytical ability. Excellent attention to detail. Good knowledge of Excel, Word and Outlook. Strong communication and organisational skills. A genuine desire to develop and progress your career. New-build estimating experience alone is unlikely to be suitable , as the focus is firmly on repairs, maintenance and fixing works. Why Join? This is a great opportunity for someone who has built a foundation of estimating experience and is now looking for the next step in their career . You'll be joining a growing business where your contribution will be recognised, with the opportunity to take on more responsibility as you develop. The role is expected to evolve alongside the business, making it well suited to someone who is ambitious and wants to grow with the company. Benefits include: £28,500-£32,500 salary, with flexibility up to £40,000 for the right candidate. Clear progression opportunities. Company pension. Free parking. Growing SME environment. Opportunity to develop your estimating and commercial skills. Interview Process The process consists of two stages: Initial interview. Second-stage interview with senior members of the team.
18/09/2026
Full time
Small Works Estimator Location: Liverpool Salary: £28,500-£32,500 + flexibility up to £40,000 for the right experience Permanent Full-time Our client is looking for an ambitious Estimator who wants to build their career. This is an opportunity to join a growing SME with ambitious plans, where you'll have the chance to take real ownership of your work, develop your estimating skills and progress within the business. Our client specialises in repairs, maintenance and first-fix works , rather than major construction or new-build projects. The role will focus on smaller works, typically up to £15k at a high volume, giving you exposure to a varied range of projects and clients. You'll join a close-knit team and work alongside experienced colleagues, with a clear opportunity to develop as the business continues to grow. The Role As a Small Works Estimator, you'll manage the estimating process from initial enquiry through to quotation, including: Reviewing client enquiries and scopes of work. Arranging engineer site visits and reviewing survey information. Challenging and refining scopes where required. Obtaining costs from approved suppliers and subcontractors. Producing accurate and competitive quotations. Managing costs through the company's job tracking system. Working closely with coordinators, engineers and subcontractors to deliver a smooth process. You'll be given the opportunity to develop your commercial understanding and become an important part of the estimating function. What Our Client Is Looking For Ideally, you'll have: 2+ years' experience in estimating, repairs, fixing or maintenance. Experience within a subcontractor environment, particularly plumbing, electrical, joinery or similar. Strong numerical and analytical ability. Excellent attention to detail. Good knowledge of Excel, Word and Outlook. Strong communication and organisational skills. A genuine desire to develop and progress your career. New-build estimating experience alone is unlikely to be suitable , as the focus is firmly on repairs, maintenance and fixing works. Why Join? This is a great opportunity for someone who has built a foundation of estimating experience and is now looking for the next step in their career . You'll be joining a growing business where your contribution will be recognised, with the opportunity to take on more responsibility as you develop. The role is expected to evolve alongside the business, making it well suited to someone who is ambitious and wants to grow with the company. Benefits include: £28,500-£32,500 salary, with flexibility up to £40,000 for the right candidate. Clear progression opportunities. Company pension. Free parking. Growing SME environment. Opportunity to develop your estimating and commercial skills. Interview Process The process consists of two stages: Initial interview. Second-stage interview with senior members of the team.
An opportunity has arisen for a Lettings Administrator to join a well-established company offering estate agency, letting, legal, and mortgage services, alongside regulated support for buying, selling, and property management. As a Lettings Administrator, you will be supporting the lettings team with property administration, viewings, maintenance enquiries and day-to-day customer communication. This full-time role offers a salary range of £26,000 - £33,000 and benefits. You will be responsible for Managing day-to-day maintenance enquiries from tenants and landlords Handling enquiries from prospective tenants about property viewings Recording maintenance issues and arranging repairs with relevant contractors Liaising with tenants, landlords and contractors to progress maintenance matters Keeping property, tenancy and maintenance records accurate and up to date Processing property-related invoices accurately and efficiently Organising viewings with applicants and landlords Coordinating routine property inspections Providing general administrative support to the lettings team The candidates from the following background will be considered: Lettings Administrator, Property Administrator, Lettings Coordinator, Tenancy Administrator, Property Coordinator, Lettings Assistant What we are looking for Prior experience in property, lettings, maintenance or similar role would be Ideal Confident communicating with customers by telephone, email and face to face Comfortable handling maintenance matters and coordinating contractors Strong organisational skills and good attention to detail Professional and approachable manner Good IT and administrative skills A valid driving licence What's on offer Competitive Salary Company pension Company events This is a great opportunity for a proactive and organised Lettings Administrator looking to build their career within the property and lettings sector. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Businesses Regulations 2003.
18/09/2026
Full time
An opportunity has arisen for a Lettings Administrator to join a well-established company offering estate agency, letting, legal, and mortgage services, alongside regulated support for buying, selling, and property management. As a Lettings Administrator, you will be supporting the lettings team with property administration, viewings, maintenance enquiries and day-to-day customer communication. This full-time role offers a salary range of £26,000 - £33,000 and benefits. You will be responsible for Managing day-to-day maintenance enquiries from tenants and landlords Handling enquiries from prospective tenants about property viewings Recording maintenance issues and arranging repairs with relevant contractors Liaising with tenants, landlords and contractors to progress maintenance matters Keeping property, tenancy and maintenance records accurate and up to date Processing property-related invoices accurately and efficiently Organising viewings with applicants and landlords Coordinating routine property inspections Providing general administrative support to the lettings team The candidates from the following background will be considered: Lettings Administrator, Property Administrator, Lettings Coordinator, Tenancy Administrator, Property Coordinator, Lettings Assistant What we are looking for Prior experience in property, lettings, maintenance or similar role would be Ideal Confident communicating with customers by telephone, email and face to face Comfortable handling maintenance matters and coordinating contractors Strong organisational skills and good attention to detail Professional and approachable manner Good IT and administrative skills A valid driving licence What's on offer Competitive Salary Company pension Company events This is a great opportunity for a proactive and organised Lettings Administrator looking to build their career within the property and lettings sector. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Businesses Regulations 2003.
Project Manager - High-Rise Retrofit & Cladding Remediation Location: Bristol (Permanent) Salary: 60,000- 70,000 + 4,000 Car Allowance or Company Car + Bonus + Excellent Benefits Are you an experienced Construction Project Manager looking to lead one of the South West's most significant high-rise retrofit programmes? We're recruiting two Project Managers to deliver a major high-rise facade replacement and refurbishment programme. This is an exciting opportunity to take ownership of two residential tower blocks, managing projects from construction through to successful handover while working for a leading contractor within the social housing sector. The Opportunity You'll lead the delivery of complex capital works and retrofit projects, ensuring exceptional standards of quality, safety, programme and commercial performance. Working alongside experienced delivery teams and trusted supply chain partners, you'll play a key role in improving homes and creating safer, more sustainable communities. Projects include: High-rise cladding and fa ade replacement Fire remediation and fire protection works Roofing and structural repairs External refurbishment Concrete repairs M&E removal and reinstatement Landscaping and external works Responsibilities Lead the successful delivery of two major high-rise refurbishment projects. Manage project teams, subcontractors and supply chain partners. Ensure projects are delivered safely, on time, within budget and to the highest quality standards. Build strong relationships with clients, consultants and key stakeholders. Identify and manage commercial and programme risks. Drive health & safety, sustainability and quality throughout the project lifecycle. Oversee defect management and deliver high-quality project handovers. Mentor and support site teams while fostering a collaborative working environment. About You You'll have proven experience managing complex construction or refurbishment projects, ideally within social housing or occupied residential environments. Experience in the following is highly desirable: High-rise residential refurbishment Fa ade or cladding replacement Fire remediation projects Capital works and retrofit programmes Managing multiple subcontractors Commercial and programme management Essential Qualifications SMSTS CSCS Card Temporary Works Coordinator Scaffold Inspection First Aid at Work Full UK Driving Licence Experience with PAS2035 retrofit projects and social housing refurbishment would be advantageous. What's on Offer? 60,000- 65,000 basic salary 4,000 Car Allowance or Company Car Annual discretionary bonus 25 days annual leave + bank holidays + your birthday off Company pension Private healthcare Interested? Apply today with your CV for a confidential discussion.
18/09/2026
Full time
Project Manager - High-Rise Retrofit & Cladding Remediation Location: Bristol (Permanent) Salary: 60,000- 70,000 + 4,000 Car Allowance or Company Car + Bonus + Excellent Benefits Are you an experienced Construction Project Manager looking to lead one of the South West's most significant high-rise retrofit programmes? We're recruiting two Project Managers to deliver a major high-rise facade replacement and refurbishment programme. This is an exciting opportunity to take ownership of two residential tower blocks, managing projects from construction through to successful handover while working for a leading contractor within the social housing sector. The Opportunity You'll lead the delivery of complex capital works and retrofit projects, ensuring exceptional standards of quality, safety, programme and commercial performance. Working alongside experienced delivery teams and trusted supply chain partners, you'll play a key role in improving homes and creating safer, more sustainable communities. Projects include: High-rise cladding and fa ade replacement Fire remediation and fire protection works Roofing and structural repairs External refurbishment Concrete repairs M&E removal and reinstatement Landscaping and external works Responsibilities Lead the successful delivery of two major high-rise refurbishment projects. Manage project teams, subcontractors and supply chain partners. Ensure projects are delivered safely, on time, within budget and to the highest quality standards. Build strong relationships with clients, consultants and key stakeholders. Identify and manage commercial and programme risks. Drive health & safety, sustainability and quality throughout the project lifecycle. Oversee defect management and deliver high-quality project handovers. Mentor and support site teams while fostering a collaborative working environment. About You You'll have proven experience managing complex construction or refurbishment projects, ideally within social housing or occupied residential environments. Experience in the following is highly desirable: High-rise residential refurbishment Fa ade or cladding replacement Fire remediation projects Capital works and retrofit programmes Managing multiple subcontractors Commercial and programme management Essential Qualifications SMSTS CSCS Card Temporary Works Coordinator Scaffold Inspection First Aid at Work Full UK Driving Licence Experience with PAS2035 retrofit projects and social housing refurbishment would be advantageous. What's on Offer? 60,000- 65,000 basic salary 4,000 Car Allowance or Company Car Annual discretionary bonus 25 days annual leave + bank holidays + your birthday off Company pension Private healthcare Interested? Apply today with your CV for a confidential discussion.
A.D.S Construction Personnel Ltd
Bletchley, Buckinghamshire
Customer Care Coordinator New Build Repairs & Defects Milton Keynes £25,000 £35,000 Full-time Monday to Friday, 8:00 am 4:30 pm After successfully completing your six-month probation, you can choose to work from home three days a week. Overview A leading drylining contractor is looking for an experienced Customer Care Coordinator New Build Repairs & Defects to take control of customer care repairs, defects and remedial works across new-build developments and occupied homes. Developer-side customer care experience is important: you will understand the pressure of coordinating residents, site teams and operatives when access changes, jobs overrun and priorities move. This is a busy scheduling role that needs excellent organisation and tight, hour-by-hour control of the diary. Key Responsibilities • Take ownership of customer care repairs and defects from instruction through to completion • Plan and control the repairs diary hour by hour, scheduling patchers and operatives across multiple developments and occupied homes • Liaise closely with developers, site managers, subcontractors, quantity surveyors and homeowners • Book appointments, confirm access and keep residents informed when timings or arrangements change • Prepare quotations for remedial and chargeable works • Process variation orders and monitor approval status • Track labour, materials and commercial costs • Maintain and update internal Excel trackers and reporting systems • Produce weekly and monthly performance reports • Monitor the live workload throughout the day, responding quickly to delays, urgent repairs, cancellations and changing site priorities • Order materials and coordinate collections • Manage customer care documentation, photographs and site records • Assist with resolving customer complaints professionally and promptly • Support management with operational and commercial administration Skills and Experience Required • Customer care experience on the developer or housebuilder side is important, with a clear understanding of repairs and defects in occupied homes • Excellent organisation skills are essential, with the discipline to keep a busy diary accurate and under tight control • Confident using Excel, Outlook and Microsoft Office • Excellent communication skills with confident telephone manner • Able to juggle multiple appointments, urgent issues and changing priorities without losing track of detail • High attention to detail and strong organisational skills • Comfortable dealing with site staff, contractors and residents • Professional, customer-focused approach What s Offered • Option to work from home three days a week after successfully completing the six-month probation period • Friendly, supportive team with long-standing staff • Guidance from an experienced Contracts Manager • Varied role with responsibility and autonomy • Stable employer with ongoing development opportunities
18/09/2026
Full time
Customer Care Coordinator New Build Repairs & Defects Milton Keynes £25,000 £35,000 Full-time Monday to Friday, 8:00 am 4:30 pm After successfully completing your six-month probation, you can choose to work from home three days a week. Overview A leading drylining contractor is looking for an experienced Customer Care Coordinator New Build Repairs & Defects to take control of customer care repairs, defects and remedial works across new-build developments and occupied homes. Developer-side customer care experience is important: you will understand the pressure of coordinating residents, site teams and operatives when access changes, jobs overrun and priorities move. This is a busy scheduling role that needs excellent organisation and tight, hour-by-hour control of the diary. Key Responsibilities • Take ownership of customer care repairs and defects from instruction through to completion • Plan and control the repairs diary hour by hour, scheduling patchers and operatives across multiple developments and occupied homes • Liaise closely with developers, site managers, subcontractors, quantity surveyors and homeowners • Book appointments, confirm access and keep residents informed when timings or arrangements change • Prepare quotations for remedial and chargeable works • Process variation orders and monitor approval status • Track labour, materials and commercial costs • Maintain and update internal Excel trackers and reporting systems • Produce weekly and monthly performance reports • Monitor the live workload throughout the day, responding quickly to delays, urgent repairs, cancellations and changing site priorities • Order materials and coordinate collections • Manage customer care documentation, photographs and site records • Assist with resolving customer complaints professionally and promptly • Support management with operational and commercial administration Skills and Experience Required • Customer care experience on the developer or housebuilder side is important, with a clear understanding of repairs and defects in occupied homes • Excellent organisation skills are essential, with the discipline to keep a busy diary accurate and under tight control • Confident using Excel, Outlook and Microsoft Office • Excellent communication skills with confident telephone manner • Able to juggle multiple appointments, urgent issues and changing priorities without losing track of detail • High attention to detail and strong organisational skills • Comfortable dealing with site staff, contractors and residents • Professional, customer-focused approach What s Offered • Option to work from home three days a week after successfully completing the six-month probation period • Friendly, supportive team with long-standing staff • Guidance from an experienced Contracts Manager • Varied role with responsibility and autonomy • Stable employer with ongoing development opportunities