37 jobs found

JOB DESCRIPTION About the role We are looking for an Area Planner to join the Guinness Property team in Oldham, providing a high-quality planning and coordination service to support our Responsive Repairs operation. This is a permanent role, working 40 hours per week across operational hours of 8:00 am to 7:00 pm, Monday to Friday, plus Saturday mornings. Later shifts and Saturday working are delivered on a rota basis. We currently operate a hybrid working model, combining office and home working. You will play a key role in coordinating the day-to-day scheduling of Responsive Repairs Operatives, ensuring work is planned efficiently and appointments are arranged to meet the needs of our residents. The role involves managing operatives' schedules, booking and rescheduling appointments, maintaining accurate records, and updating systems to ensure repair activities are effectively monitored and tracked. Working closely with residents, operatives and internal teams, you will help ensure clear communication, effective job allocation and a high standard of customer service. You will also contribute to the continuous improvement of service delivery and operational performance. Essential requirements of the role You will be able to demonstrate the following essential skills and experience: Experience working in a customer-focused environment. Experience of working to agreed performance targets and service standards. Excellent verbal and written communication skills. Proven ability to work methodically, follow established procedures, and accurately record data and information. Ability to work effectively in a fast-paced environment and under pressure. Experience using databases and maintaining accurate records. Desirable skills and experience Experience working within social housing. Experience managing high-volume data processing activities. Experience working with subcontractors. Excellent organisational and time management skills. Experience using DRS. To find out more about the role and key responsibilities, please review the attached role profile. To apply, please submit your CV and a covering letter demonstrating how you meet the essential criteria. TGPCVL

Role Overview: We are currently recruiting for a Repairs Planner to join our team in located in Kingston Upon Thames. The Planner is responsible for overseeing the effective scheduling, resource planning, and logistical coordination of the organisation s repairs, maintenance, and planned works within the social housing portfolio. Responsibilities: Day-to-day planning of the operatives (direct and subcontractors) to ensure all jobs are adequately allocated, attended, FOW raised, jobs re-booked or closed off as necessary. Reviewing jobs on the system and feeding back into reports as well as raising any risks to Operational Management. Ensuring all appointments booked are met on time with correct allocation, operative and materials required. Jobs booked with residents always updated to ensure a positive customer experience. Checking/ allocating all booked jobs ahead of appointments. Daily tracking of jobs and PDA usage (Ops accepting, closing jobs, adding notes, FOWs, SORs etc.) Ensure all Ops diaries are reviewed to ensure appointments are met and closed off with FOWs at COP. Ensure all emergencies are appointed and allocated promptly (2 hours attendance) throughout the day Daily Monitoring of jeopardy to ensure no jobs are booked out of target and monitor absence levels to ensue all jobs are completed. Daily monitoring of overdue orders. No more than 20 overdue jobs at any one time. Liaising and calling back completion sheets from subcontractors. Monitor allocations of work when cancellations occur (no operative should be waiting longer then 15minutes). Materials coordination as and when required. Advising engineers / supervisors. Book-in authorised VO s/Quoted FOWs (passed via admin team and authorised by Operations team) Booking/re-allocating operative annual leave, sickness, training, TBT, van breakdown etc. Updating Dynamics with notes of action etc Cooperating with the planning supervisor and teammates as and when required Working with other teams/operatives/Subcontractors to cover another planner / call Centre advisors AL, sickness and at busy times of the day Ensuring Repairs Inbox is regularly reviewed and all jobs raised within 48 hours. Key Skills & Experience: Experience in planning, scheduling, coordination, or contract administration, ideally within social housing, construction, or repairs and maintenance. Strong understanding of responsive repairs processes, contractor management, and performance-driven service delivery. Excellent organisational skills with the ability to manage a high-volume workload and adapt to changing priorities. Confident communicator with strong customer service skills and the ability to engage professionally and empathetically with residents. Proficient in IT systems, including Microsoft Office and job management/scheduling software Ability to interpret and work with performance data, KPIs, and operational reports. Strong problem-solving skills with the ability to remain calm and effective in a fast-paced, reactive environment. Salary/Benefits: Excellent development and progression opportunities Competitive Salary 25 days holiday, plus bank holidays Range of Salary Sacrifice Schemes holiday purchase, EV schemes, AVC Pension contributions Life Assurance cover Wellbeing Resources and Counselling services Retail & Lifestyle Discount Platform Enhanced Family Leave Provisions Recognition initiatives and awards Occupational Sick Pay Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Repairs Supervisor Responsive Repairs Social Infrastructure Division Role Purpose The Repairs Supervisor is responsible for overseeing the day-to-day delivery of responsive repairs and maintenance services across social housing and public sector properties. The role ensures that works are completed safely, efficiently, on time, and to the highest quality standards, while delivering excellent customer service to residents and clients. The successful candidate will lead a team of operatives and subcontractors, ensuring performance targets, contractual requirements, and compliance obligations are consistently achieved. Key Responsibilities Manage and supervise a team of operatives delivering responsive repair works. Allocate and monitor daily work schedules to maximise productivity and customer satisfaction. Ensure repairs are completed within agreed service level agreements (SLAs) and KPIs. Carry out site visits, quality inspections, and post-completion checks. Monitor workmanship standards and provide coaching and support where required. Manage subcontractors, ensuring compliance with company and client standards. Act as a key point of contact for residents, resolving issues and complaints professionally and effectively. Ensure all health and safety policies, procedures, and statutory requirements are adhered to. Conduct toolbox talks, safety briefings, and performance reviews. Support the investigation and resolution of service failures and customer complaints. Monitor material usage and job costs to support efficient budget management. Maintain accurate records through the company's scheduling and compliance systems. Work closely with planners, schedulers, client representatives, and operational teams to ensure effective service delivery. Participate in out-of-hours escalation processes where required. Key Performance Indicators Repairs completed within target timescales. First-time fix performance. Customer satisfaction scores. Health and safety compliance. Operative productivity levels. Quality inspection pass rates. Reduction in repeat repairs. Effective management of subcontractor performance. Essential Skills & Experience Proven experience supervising repairs, maintenance, or construction teams. Experience within social housing, local authority, facilities management, or property maintenance environments. Strong knowledge of responsive repairs and planned maintenance delivery. Excellent leadership and people management skills. Strong customer service and stakeholder management capabilities. Good understanding of health and safety legislation and compliance requirements. Ability to prioritise workloads and work under pressure in a fast-paced environment. Competent IT skills, including workforce management and scheduling systems. Full UK Driving Licence. Desirable Qualifications NVQ Level 3 or equivalent in a construction-related discipline. SSSTS or SMSTS qualification. IOSH Managing Safely. First Aid at Work. Experience working under social housing contracts. What We Offer Competitive salary and benefits package. Company vehicle or vehicle allowance. Career development and training opportunities. Supportive and collaborative working environment. Opportunity to play a key role in delivering essential services that improve homes and communities. About the Division Our Social Infrastructure Division delivers high-quality repair, maintenance and compliance services to housing providers, local authorities and public sector organisations. We are committed to providing safe, efficient and customer-focused services that make a positive difference to the communities we serve.

Housing Repairs & Maintenance Manager Location: Worcester Salary: 50,468 per annum + excellent benefits Contract: Permanent, Full Time Think Recruitment are currently working with a well-established social housing provider who are looking to appoint an experienced Localities Area Manager to lead their responsive repairs and maintenance services across Worcester City. This is an excellent opportunity for an experienced Repairs Manager, Maintenance Manager, Delivery Manager or Housing Operations professional to join an established organisation and take responsibility for the successful delivery of a high-quality, customer-focused repairs service. You will lead a team of 14 multi-skilled trades operatives , supported by a Scheduler and Planner, delivering approximately 20,000 repairs each year across around 7,000 properties . The Role Reporting to the Localities Operations Manager, you will be responsible for the day-to-day operational delivery of responsive repairs and maintenance services across the Worcester locality. Your responsibilities will include: Leading and managing a team of multi-skilled trades operatives. Ensuring repairs are delivered safely, efficiently and to a high standard. Driving performance against agreed KPIs and service standards. Managing team performance through regular 1:1s, coaching and development. Ensuring high levels of customer satisfaction and resolving issues before they escalate. Monitoring budgets, productivity and operational performance. Ensuring compliance with HSEQ requirements and relevant housing legislation. Working closely with internal departments, contractors and external partners. Using performance data and local knowledge to identify areas for improvement. Supporting organisational change and embedding new ways of working. Promoting value for money, sustainability and responsible resource management. About You The successful candidate will have proven experience within social housing, responsive repairs, property maintenance, construction or a similar operational environment . You will ideally have: Strong knowledge of property maintenance and building compliance. Experience managing a repairs, maintenance or construction team. Proven experience delivering responsive repairs and/or voids maintenance. Good knowledge of Awaab's Law, HHSRS, the Decent Homes Standard and Health & Safety legislation . Experience managing operational KPIs and driving service improvements. Strong leadership, communication and customer-service skills. A coaching-led approach to people management and development. Confidence using digital systems and performance data. The ability to work collaboratively across multiple departments. A CIH Level 3 qualification would be advantageous but is not essential. Key Performance Measures The successful candidate will be responsible for supporting the locality in achieving ambitious operational targets, including: 95% of repairs completed within target 85% first-time fix 95% customer satisfaction Strong employee engagement and low voluntary turnover Continuous improvement and cost-efficiency Delivery of sustainability objectives Package & Benefits 50,468 per annum Company van and fuel card 28 days annual leave plus bank holidays Option to buy or sell up to 5 additional days' annual leave Generous family-friendly policies Paid Urgent Domestic Leave Medicash and Employee Assistance Programme Health Cash Plan worth up to 1,700 per annum Employer pension contributions of up to 12%, subject to employee contributions Learning and development opportunities Salary sacrifice electric vehicle scheme Employee reward and recognition scheme Wellbeing support and retail discounts Additional Information This is a locality-based role covering Worcester City , so candidates will need to live in or within a reasonable commuting distance of Worcester. A full UK driving licence is essential , as the role involves regular travel across the locality. Due to the customer-facing nature of the position, a DBS check will be required as part of the pre-employment process. How to Apply Think Recruitment are keen to speak with experienced Repairs Managers, Maintenance Managers, Housing Managers, Property Managers and Construction/Delivery Managers who are looking for their next career opportunity within social housing. Please call (phone number removed) and ask for Deanna or apply to

Plasterer Location: Sandwell Salary: Up to £34,000 depending on experience Job Type: Permanent, Full-Time We are recruiting on behalf of an established property services contractor delivering responsive repairs, planned works, refurbishments and voids services across the housing sector. Our client is looking for a skilled and reliable Plasterer to join their team covering Sandwell and surrounding areas . You ll play a key role in delivering high-quality plastering repairs and finishes across occupied and void properties. This is a hands-on role requiring strong technical ability, attention to detail and a commitment to delivering excellent results for residents and clients. Key Responsibilities Carry out all aspects of plastering works including skimming, patch repairs, bonding and rendering. Prepare surfaces for plastering, ensuring a smooth and durable finish. Repair damaged walls and ceilings in occupied and void properties. Ensure all works are completed to a high standard with a clean and professional finish. Use mobile technology to record job progress, materials used and completed works. Work closely with supervisors, planners and support teams to ensure efficient delivery. Communicate clearly and professionally with residents, ensuring minimal disruption. Maintain compliance with Health & Safety regulations and company procedures. Ensure company vehicles, tools and equipment are maintained and used safely. Work across occupied homes and void properties, with flexibility to support business needs. About You You re a time-served, experienced Plasterer who takes pride in delivering quality workmanship. You re reliable, self-motivated and comfortable working in residents homes, always maintaining a professional and respectful approach. Requirements Proven experience in plastering within social housing or domestic maintenance. Strong skills in skimming, patching, bonding and rendering. Ability to work independently and deliver high-quality finishes. Full UK Driving Licence. Own tools relevant to the trade. Good communication and customer service skills. Understanding of Health & Safety practices and PPE requirements. Willingness to cover Sandwell and surrounding areas as required. What's on Offer Salary up to £34,000 per year , depending on experience. Company van and fuel card for work purposes. 23 days annual leave plus bank holidays. Up to £2,000 colleague referral fee. Long-service awards at key milestones. Employee discounts and wellbeing benefits. 1 paid volunteer day each year. Ongoing training, support and progression opportunities.

Planner Social Housing Our Mission We re dedicated to creating safe, comfortable, and well-maintained homes that empower communities to thrive. Our work in social housing is about more than bricks and mortar it s about dignity, stability, and opportunity. Every repair we schedule, every project we coordinate, directly impacts the lives of residents who rely on us for a place they can truly call home. The Impact You'll Make As our Social Housing Planner, you ll be the heartbeat of our repairs and maintenance service. You ll ensure that every job whether it s an urgent boiler repair or a planned kitchen refurbishment is scheduled efficiently, completed on time, and communicated clearly to residents. Your ability to balance priorities, manage resources, and keep things moving will mean families experience minimal disruption and maximum care. What You'll Do Schedule and coordinate responsive repairs, planned works, and maintenance tasks for our housing stock. Allocate jobs to operatives and contractors based on skills, location, and availability, ensuring optimal efficiency. Monitor progress in real time, reassigning work as needed to meet deadlines and service level agreements (SLAs). Liaise with residents to confirm appointments, provide updates, and handle rescheduling with empathy and professionalism. Use our housing management and scheduling systems (e.g., DRS, Oneserve, or similar) to track and report on job status. Work closely with supervisors, surveyors, and customer service teams to resolve issues quickly. Analyse performance data to identify trends, bottlenecks, and opportunities for service improvement. What You'll Bring Experience in a planning, scheduling, or coordination role ideally within social housing, construction, or facilities management. Strong organisational skills and the ability to manage high volumes of work without losing attention to detail. Proficiency with scheduling software and Microsoft Office tools. Excellent communication skills, with a customer-first mindset. The ability to stay calm under pressure and adapt to changing priorities. A collaborative approach, working well with both field operatives and office-based teams.

Plumber Newham, London Full-Time, Permenant Salary: 44,000 + Company Van & Fuel Card Our client, a leading contractor within the social housing sector, is currently recruiting for an experienced Plumber to join their growing repairs and maintenance team covering multiple sites across london and South East england. This role is ideal for a qualified plumber with broad maintenance experience who can deliver high-quality repairs and excellent customer service within occupied and void social housing properties. Key Responsibilities Attend reactive plumbing repairs and maintenance jobs within agreed timescales. Diagnose faults and complete repairs to pipework, taps, toilets, cylinders, radiators and associated fittings. Carry out minor plumbing installations and replacement works as required. Isolate, make safe and reinstate systems in line with safe working practices. Identify follow-on works, materials required and any access or technical issues. Complete work to the required standard, ensuring properties are left clean and tidy. Record job progress, materials used and completion details accurately on handheld or job management systems. Liaise professionally with residents, reporting any safeguarding, access or property concerns. Work with supervisors, planners and other trades to support efficient service delivery. Comply with health and safety requirements, risk assessments and company procedures at all times. Use materials and resources responsibly and minimise waste where possible. Following all health and safety procedures Requirements Proven experience as a Plumber Multi Trader within social housing, repairs, or maintenance Strong plumbing background with multi-trade repair experience Experience working within occupied properties Ability to work independently and manage workloads effectively Excellent problem-solving and customer service skills Full UK driving licence Own tools (preferred unless otherwise supplied) Desirable NVQ Level 2 or 3 in Plumbing or equivalent qualification Experience using PDA systems for job management Previous social housing or local authority contractor experience What's on Offer Competitive salary of 44,000 Company van and fuel card Ongoing work with established social housing contracts Opportunity for permanent employment Supportive team environment and long-term career progression If you are an experienced Plumber Multi Trader looking for your next opportunity within the social housing sector, we would love to hear from you.

Area Planner - Repairs London - 3 days a week in the office, 2 days working from home 15.80 - 20.40 per hour 35 hours a week Temp 3 months initially Our client based in London is looking for an Area Planner to provide a high quality, planning and co-ordination service for Responsive Repairs. As the successful candidate you will provide effective planning of regional operative's diaries working closely with the regional operational team to support the achievement of operational KPIs. You will also: Coordinate the efficient scheduling of maintenance repairs for operating needs and customer requirements within the area. Maintain the scheduling system and provide internal and external customers with timely and accurate information. Liaise with customer service colleagues in relation to appointments and updating of all systems when operatives report issues. Ensure that all written, electronic and telephone enquiries are answered and resolved effectively in accordance with agreed service standards and timescales. Work closely with the commercial team in relation to subcontractors purchase orders and variation orders to ensure continued value for money and commercial procedures are followed. Ensure compliance with GDPR regulations when processing customer data. To be considered for the role you will need previous experience of scheduling repairs and also: Experience of working in a customer focused environment Experience of working within agreed performance targets Microsoft Office including Word and Excel. Ability to work in a fast-paced environment and under pressure. Please click 'apply now' or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

JOB DESCRIPTION About the role We are looking for an Area Plannerto join the Guinness Property team to provide a high-quality planning and co-ordination service for our Responsive Repairs. You will play a key role in coordinating the day-to-day scheduling of our Responsive Repairs Operatives, ensuring repairs are planned efficiently and appointments are arranged to meet the needs of our residents. The role involves managing operatives' diaries, booking and rescheduling appointments, maintaining accurate records and updating systems to ensure repair activities are tracked effectively. Working closely with residents, operatives and internal teams, you will ensure clear communication, efficient job allocation and a high standard of customer service, while contributing to continuous improvements in service delivery and performance. You will also be able to demonstrate these essential skills: Experience of working in a customer focused environment. Experience of working within agreed performance targets. Excellent oral and written communications. Proven ability to work methodically, follow agreed procedures and accurately record data and information. Ability to work in a fast-paced environment and under pressure. Experience of working with databases. Desirable: Experience of working in social housing. Experience of working with large volume data processing activities. Experience of working with subcontractors. Excellent organisation and time management skills. Experience of working with DRS. Please note - This is a permanent role, working 40 hours per week covering the hours between 8am - 7pm Monday - Friday plus Saturday morning. The later shift and Saturday morning working is delivered on a rota basis. To find out more about the role and the key responsibilities, please review the role profile. To apply, please submit your CV and a covering letter demonstrating how you meet the essential criteria. Please note that the advertised salary for this role includes a 4000 local job supplement for London. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. TGPCVL

Plasterer Location: Dudley Salary: Up to £34,000 depending on experience Job Type: Permanent, Full-Time We are recruiting on behalf of an established property services contractor delivering responsive repairs, planned maintenance, refurbishments and voids services across the UK. Our client is looking for a skilled and reliable Plasterer to join their team covering Dudley and surrounding areas . You ll play a key role in delivering high-quality plastering repairs and finishes across occupied and void properties. This is a hands-on role requiring strong technical ability, attention to detail and a commitment to delivering excellent results for residents and clients. Key Responsibilities Carry out all aspects of plastering works including skimming, patch repairs, bonding and rendering. Prepare surfaces for plastering, ensuring a smooth and durable finish. Repair damaged walls and ceilings in occupied and void properties. Ensure all works are completed to a high standard with a clean and professional finish. Use mobile technology to record job progress, materials used and completed works. Work closely with supervisors, planners and support teams to ensure efficient delivery. Communicate clearly and professionally with residents, ensuring minimal disruption. Maintain compliance with Health & Safety regulations and company procedures. Ensure company vehicles, tools and equipment are maintained and used safely. Work across occupied homes and void properties, with flexibility to support business needs. About You You re a time-served, experienced Plasterer who takes pride in delivering quality workmanship. You re reliable, self-motivated and comfortable working in residents homes, always maintaining a professional and respectful approach. Requirements Proven experience in plastering within social housing or domestic maintenance. Strong skills in skimming, patching, bonding and rendering. Ability to work independently and deliver high-quality finishes. Full UK Driving Licence. Own tools relevant to the trade. Good communication and customer service skills. Understanding of Health & Safety practices and PPE requirements. Willingness to cover Dudley and surrounding areas as required. What's on Offer Salary up to £34,000 per year , depending on experience. Company van and fuel card for work purposes. 23 days annual leave plus bank holidays. Up to £2,000 colleague referral fee. Long-service awards at key milestones. Employee discounts and wellbeing benefits. 1 paid volunteer day each year. Ongoing training, support and progression opportunities.

Repairs Supervisor Excellence Support Team Location: Newham Salary: Up to £47,000 depending on experience Job Type: Permanent, Full-Time We are recruiting on behalf of an established property services contractor delivering responsive repairs, planned works, refurbishments and voids services across the UK. Our client is looking for an experienced Repairs Supervisor to join a specialist operational support team working across high-priority contracts in London and the South East. This is a fast-paced role suited to an experienced repairs professional who can adapt quickly to different contracts, systems and operational environments while maintaining high standards of safety, quality, productivity and customer service. The Role The Repairs Supervisor will provide on-site and operational support across reactive maintenance contracts, helping to improve performance, quality and service delivery. You'll work closely with operatives, subcontractors, planners, supervisors and client teams, ensuring repairs are delivered safely, efficiently and in line with contractual requirements. Key Responsibilities Quality & Compliance Carry out detailed desktop quality checks on completed works. Review Schedule of Rates (SOR) codes, photographic evidence and completion standards. Conduct post-inspections and monitor works requiring follow-on action. Review asbestos information and support the progression of asbestos-related works. Conduct performance reviews with operatives and subcontractors. Carry out regular van stock audits. Ensure operatives and subcontractors are fully inducted and compliant. Maintain accurate training and compliance records. Operational Delivery Support the day-to-day performance of reactive repairs contracts. Liaise with internal teams, clients and other stakeholders. Manage the supply chain to ensure works are completed within agreed timescales. Drive efficiency across diary management, travel times and task durations. Monitor performance against contractual KPIs. Provide technical support to planners, supervisors, operatives and complaints teams. Attend pre-inspections where required and complete relevant documentation. Support out-of-hours escalation processes where required. Commercial & SOR Governance Review and validate SOR coding for direct labour and subcontractor claims. Challenge inaccurate coding and ensure value for money. Manage and resolve variation claims, ensuring appropriate evidence is provided. Monitor subcontractor and operative performance. Oversee variations and ensure timely agreement with the client. Monitor materials spend and arrange contra-charges or cost transfers where required. Documentation & Reporting Maintain training records for directly employed operatives. Arrange required safety and skills training. Prepare reports and documentation in line with company procedures. Analyse performance trends to identify commercial risks, productivity gaps and operational inefficiencies. Resident & Client Focus Promote high standards of professionalism, safety and resident care. Support effective communication between operational teams and client representatives. Ensure works are delivered in line with customer and quality expectations. About You We're looking for a proactive and experienced repairs professional with strong technical knowledge and a good understanding of social housing maintenance. You'll need to be comfortable working in a fast-moving environment, managing multiple priorities and building relationships quickly across different teams and contracts. Requirements Strong understanding of social housing repairs and property maintenance. Knowledge and experience using NHF SOR codes and other pricing models. Understanding of compliance requirements including asbestos, Health & Safety and subcontractor governance. Strong technical knowledge. Understanding of relevant legislation and compliance requirements. SSSTS and/or IOSH qualification. Knowledge of scaffold inspection, working at heights, manual handling and asbestos awareness. Experience managing performance and delivering toolbox talks. Strong written and verbal communication skills. Excellent attention to detail and analytical ability. IT literate, including Microsoft Office and job management systems. Strong organisational and record-keeping skills. Proactive, solutions-focused approach. Strong stakeholder management and interpersonal skills. Ability to multitask and prioritise effectively. Strong problem-solving skills. Comfortable working to tight deadlines. Full UK Driving Licence. Key Experience Previous experience within property repairs and maintenance. Experience in quality assurance, SOR validation or commercial governance. Experience working with planners, operatives, subcontractors and client teams. Experience with audits, compliance management or technical desktop reviews. What's on Offer Salary up to £47,000 , depending on experience. Company van and fuel card. 25 days' annual leave plus bank holidays. Up to £2,000 colleague referral fee. Long-service awards. Employee discounts and wellbeing benefits. 1 paid volunteer day each year. Ongoing training, support and progression opportunities.

Reactive Repairs Scheduler / Repairs Coordinator About the Company Our client is a leading provider of repairs, maintenance, and property services, delivering essential works across the social housing, healthcare, and defence sectors. Working in partnership with housing associations, local authorities, and public sector organisations nationwide, they manage everything from responsive repairs and planned maintenance through to compliance programmes, capital works, and large-scale property improvements. Due to continued growth, they are now looking to appoint an experienced Reactive Repairs Scheduler / Coordinator to join their busy operations team. The Role This is a fast-paced and highly varied role at the heart of a reactive maintenance operation. As a Repairs Scheduler, you'll be responsible for coordinating day-to-day repair works, ensuring operatives are efficiently deployed, residents are kept informed, and jobs are completed within agreed service levels. You'll play a vital role in delivering an excellent customer experience, balancing changing priorities while keeping repairs moving from first report through to successful completion. This is an ideal opportunity for someone who enjoys problem-solving, thrives under pressure, and has previous experience scheduling repairs within social housing, maintenance, or property services. Key Responsibilities Manage and schedule daily reactive repair appointments for a team of field-based operatives. Raise and process repair orders accurately, ensuring all relevant information is recorded. Act as the main point of contact for operatives throughout the day, providing support and guidance where required. Liaise with residents, housing associations, local authorities, and internal teams to provide updates on repair progress. Coordinate materials, parts, and supplier collections to ensure repairs are completed efficiently. Monitor workloads, diaries, and job statuses to maximise productivity and minimise delays. Respond quickly to emergency works, access issues, job variations, and changing priorities. Maintain accurate records across internal systems and ensure all repair notes and updates are recorded correctly. Escalate concerns and potential service delivery issues proactively to ensure customer satisfaction is maintained. Support the wider operational team in achieving contractual KPIs and service level targets. What We're Looking For Previous experience as a Repairs Scheduler, Planner, Coordinator, or Administrator within repairs and maintenance, social housing, or property services. Trade background would be advantageous. Strong organisational skills with the ability to manage multiple tasks and priorities simultaneously. Excellent communication skills and confidence dealing with residents, operatives, subcontractors, and clients. Good IT skills, including experience using scheduling, repairs, or workforce management systems. A proactive and solutions-focused approach with the ability to remain calm under pressure. Strong attention to detail and the ability to maintain accurate records. Why Apply? Join a well-established and growing organisation with a strong reputation in the sector. Work in a supportive and collaborative team environment. Play a key role in delivering essential services that make a real difference to communities. Excellent opportunity to develop your career within a busy and evolving property services operation.

Without the Amazon Reliability Maintenance Engineering (RME) team, our operations grind to a halt. As an RME Planner in this core part of our large, EU-wide team, you'll be a leading voice in all conversations surrounding the technologies in our warehouses and delivery networks. You'll anticipate problems before they materialise and keep track of the equipment needed for different tasks to keep running smoothly. As the expert in our Computerized Maintenance Management System (CMMS), you'll be efficient and flexible in a fast-paced warehouse Key job responsibilities • Establish where maintenance and repairs resource should be allocated using our CMMS software • Understand and implement EU standards across all systems in your scope • Consistently review and analyse on-site equipment, ensuring stock levels remain sufficient • Monitor the maintenance system to ensure that equipment levels are correctly recorded, and that forecasting is accurate A day in the life The primary objective of your role as a RME Planner is to keep operations running without a hitch. Based at one of our operational sites, you'll be responsible for managing assets and preventative maintenance planning. You'll dive deep into logistical performance, set high standards, and aim to optimise the equipment we have available. From small, individual machine parts to entire systems, you'll make decisions on where maintenance resources should be applied, working closely with the local engineering team. Collaborating with other members of our EU-wide network, you'll continue to seek out innovative new ways to drive efficiency even further. About the team Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology - some of which only exists at Amazon. From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon's technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon. Everything we do focuses on reducing downtime in Amazon's crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter. BASIC QUALIFICATIONS - Experience in planning, scheduling and auditing maintenance activities - Experience working with CMMS software - Experience with the Microsoft Office Suite including Word, Outlook, and Excel - Experience in English-language communication skills, both written and verbal - • Relevant experience in managing spare parts inventories PREFERRED QUALIFICATIONS - Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field - Experience with digital asset management tools - Experience working with CMMS software, or experience in similar environments - Experience delivering training/information to peers, hourly associates, and senior management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

We are looking for an experienced Plumber / Multi-Trade Operative to join a busy repairs and maintenance team working across Barking and the surrounding areas. This is a fantastic opportunity for a skilled tradesperson who takes pride in delivering high-quality repairs and excellent customer service within occupied residential properties. You'll use your plumbing expertise while supporting a range of multi-trade maintenance tasks, helping to keep homes safe, comfortable and well maintained. Working with modern digital systems, you'll play a key role in delivering efficient, first-time-fix solutions for residents. Key Responsibilities Carry out a wide range of plumbing repairs and installations, including: Leak detection and repair Hot and cold water systems Immersion heaters and tanks Bathroom and kitchen installations Complete multi-trade works including: Wall and floor tiling 1st and 2nd fix carpentry Patch plastering and making good Painting and decorating Accurately record job details and updates using mobile technology Work closely with supervisors, planners and support teams to ensure smooth service delivery Conduct risk assessments and follow health and safety procedures at all times Deliver excellent customer service when working in occupied homes Participate in out-of-hours and emergency call-out rota when required Support apprentices and contribute to a positive team environment Essential Requirements NVQ Level 3 or City & Guilds Plumbing qualification (or equivalent) Valid Unvented Hot Water Systems Certificate Experience across multiple trades, including tiling, carpentry, plastering and decorating Ability to safely isolate and test electrical components Full UK driving licence Own well-maintained tool kit Experience within social housing repairs and maintenance Strong understanding of Health & Safety regulations Excellent attention to detail and customer-focused approach What's on Offer? Company van and fuel card provided 23 days annual leave plus bank holidays Stable, long-term work across Barking and surrounding areas Supportive team environment and opportunities for development If you're a skilled Plumber / Multi-Trade Operative looking for your next opportunity, we'd love to hear from you

Work Planner Location: West Ham Rate: Up to £20ph Contract: Temporary - 3 months Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading social housing organisation who are looking to recruit an experienced Work Planner to join their Planning and Scheduling Team on a 3-month temporary contract. The successful candidate will be responsible for coordinating and scheduling technicians working on reactive repairs across a large housing portfolio, ensuring jobs are completed efficiently and within agreed timescales. Key Responsibilities Coordinating the planning and scheduling of maintenance technicians carrying out reactive repairs. Managing technicians' diaries and timetables to ensure jobs are completed within agreed timescales. Scheduling and allocating repairs to the appropriate operatives. Logging job information, data and notes accurately on the relevant systems. Monitoring emails and responding to queries in a timely manner. Escalating issues to the Team Leader where required. Monitoring outstanding repairs and ensuring maintenance issues are resolved within agreed service levels. Liaising with internal teams, operatives and customers to ensure effective communication. Providing a high level of customer service to residents and internal teams. Skills & Experience Previous experience within a planning or scheduling role. Repairs and maintenance knowledge is essential. Experience within social housing, property services or a similar environment would be beneficial. Strong front-line customer service experience. Ability to work under pressure in a fast-paced and changing environment. Strong organisational skills with the ability to prioritise and manage competing workloads. Excellent verbal and written communication skills. Good IT skills, including experience using Microsoft Office. Strong administration and attention to detail. If you are an experienced Work Planner with repairs and maintenance experience and are available for a temporary opportunity in West Ham, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Repairs Planner Euston Location: Euston Rate: £20.59 per hour Umbrella Hours: Monday Friday Working Pattern: 3 days office / 2 days WFH Duration: Ongoing Start: Immediate We are currently recruiting for an experienced Repairs Planner to join an ongoing contract based in Euston. Key Duties: Planning and scheduling repairs and maintenance works Managing operative diaries and allocating jobs Booking appointments with customers Liaising with operatives, contractors and customers Monitoring works through to completion Updating internal systems and maintaining accurate records Managing queries and ensuring jobs are completed within required timescales Requirements: Previous experience within a Repairs Planner / Repairs Scheduler role is essential Strong scheduling and coordination experience Good communication and organisational skills Must be available to start immediately References required

CARPENTER MULTI TRADER Salary up to £40,660 plus call-out & overtime Van & fuel card provided Benefits package and perks Professional Summary Experienced Carpenter / Multi-Trade Operative with a strong background in social housing repairs and maintenance , delivering high-quality workmanship across occupied residential properties. Skilled in carpentry, fire door compliance, and a wide range of multi-trade repairs including plumbing, plastering, tiling, decorating, locksmithing, and glazing. Reliable, safety-focused, and committed to delivering first-time fixes and excellent customer service. Key Skills Carpentry (doors, skirting, architraves, kitchens, flooring) Fire door installation, maintenance, and compliance works Multi-trade repairs (plastering, tiling, plumbing, decorating) Locksmithing (lock fitting, repair, replacement) Glazing repairs and glass replacement Responsive repairs in social housing environments Health & Safety compliance and risk assessments PDA/mobile job recording systems Customer-facing repair work in occupied homes Emergency and out-of-hours repairs Experience Multi-Trade Operative / Carpenter Social Housing Maintenance Contracts (Dartford) Delivered responsive repairs across occupied residential properties Completed carpentry works including doors, kitchens, and structural timber repairs Undertook fire door inspections, repairs, and compliance upgrades Carried out multi-trade tasks including plastering, tiling, plumbing, and decorating Performed locksmith duties including lock changes and repairs Completed glazing repairs and sealing works to residential units Used PDA systems to record work orders and job completion in real time Followed strict Health & Safety procedures on all sites Worked closely with supervisors and planners to meet deadlines Qualifications NVQ Level 3 Carpentry & Joinery (or equivalent) CSCS Card (if held) PASMA / Working at Heights (if held) Additional Information Full UK Driving Licence Own tools and transport compliant (van provided in employment where applicable) Available for immediate start Flexible for emergency callout rota and overtime work

CARPENTER MULTI TRADER Salary up to 40,660 plus call-out & overtime Van & fuel card provided Benefits package and perks Professional Summary Experienced Carpenter / Multi-Trade Operative with a strong background in social housing repairs and maintenance , delivering high-quality workmanship across occupied residential properties. Skilled in carpentry, fire door compliance, and a wide range of multi-trade repairs including plumbing, plastering, tiling, decorating, locksmithing, and glazing. Reliable, safety-focused, and committed to delivering first-time fixes and excellent customer service. Key Skills Carpentry (doors, skirting, architraves, kitchens, flooring) Fire door installation, maintenance, and compliance works Multi-trade repairs (plastering, tiling, plumbing, decorating) Locksmithing (lock fitting, repair, replacement) Glazing repairs and glass replacement Responsive repairs in social housing environments Health & Safety compliance and risk assessments PDA/mobile job recording systems Customer-facing repair work in occupied homes Emergency and out-of-hours repairs Experience Multi-Trade Operative / Carpenter Social Housing Maintenance Contracts (Dartford) Delivered responsive repairs across occupied residential properties Completed carpentry works including doors, kitchens, and structural timber repairs Undertook fire door inspections, repairs, and compliance upgrades Carried out multi-trade tasks including plastering, tiling, plumbing, and decorating Performed locksmith duties including lock changes and repairs Completed glazing repairs and sealing works to residential units Used PDA systems to record work orders and job completion in real time Followed strict Health & Safety procedures on all sites Worked closely with supervisors and planners to meet deadlines Qualifications NVQ Level 3 Carpentry & Joinery (or equivalent) CSCS Card (if held) PASMA / Working at Heights (if held) Additional Information Full UK Driving Licence Own tools and transport compliant (van provided in employment where applicable) Available for immediate start Flexible for emergency callout rota and overtime work

CARPENTER MULTI TRADER Salary up to £40,660 plus call-out & overtime Van & fuel card provided Benefits package and perks Professional Summary Experienced Carpenter / Multi-Trade Operative with a strong background in social housing repairs and maintenance , delivering high-quality workmanship across occupied residential properties. Skilled in carpentry, fire door compliance, and a wide range of multi-trade repairs including plumbing, plastering, tiling, decorating, locksmithing, and glazing. Reliable, safety-focused, and committed to delivering first-time fixes and excellent customer service. Key Skills Carpentry (doors, skirting, architraves, kitchens, flooring) Fire door installation, maintenance, and compliance works Multi-trade repairs (plastering, tiling, plumbing, decorating) Locksmithing (lock fitting, repair, replacement) Glazing repairs and glass replacement Responsive repairs in social housing environments Health & Safety compliance and risk assessments PDA/mobile job recording systems Customer-facing repair work in occupied homes Emergency and out-of-hours repairs Experience Multi-Trade Operative / Carpenter Social Housing Maintenance Contracts (Dartford) Delivered responsive repairs across occupied residential properties Completed carpentry works including doors, kitchens, and structural timber repairs Undertook fire door inspections, repairs, and compliance upgrades Carried out multi-trade tasks including plastering, tiling, plumbing, and decorating Performed locksmith duties including lock changes and repairs Completed glazing repairs and sealing works to residential units Used PDA systems to record work orders and job completion in real time Followed strict Health & Safety procedures on all sites Worked closely with supervisors and planners to meet deadlines Qualifications NVQ Level 3 Carpentry & Joinery (or equivalent) CSCS Card (if held) PASMA / Working at Heights (if held) Additional Information Full UK Driving Licence Own tools and transport compliant (van provided in employment where applicable) Available for immediate start Flexible for emergency callout rota and overtime work

The Role You will schedule daily workloads, manage appointments, allocate jobs to trades colleagues and contractors, update records and support a professional service for tenants and stakeholders. Key Responsibilities Schedule appointments, diaries and workloads. Allocate jobs to trade colleagues and contractors. Monitor deadlines, service standards and KPIs. Maintain accurate records across office systems. Respond to tenant and stakeholder queries. Resolve scheduling issues and escalate where needed. Essential Criteria Previous scheduling, planning, administration or resource coordination experience. Confident using office systems and Microsoft Office. Strong communication skills across phone, email and face-to-face contact. Ability to work to deadlines, manage priorities and maintain accurate records. NVQ Level 2 in Business Administration, Customer Service, ICT, or equivalent experience. Available to work 8:00am to 4:00pm, with occasional 9:30am to 5:30pm shifts. Desirable Criteria Awareness of housing or repair services. Strong diary management and prioritisation skills. Experience supporting value-for-money service delivery. Why Apply? This is a great opportunity to join a busy public-sector repair service and use your planning, scheduling, and customer service skills. Apply Now Apply now with your up-to-date CV, highlighting your scheduling, planning, administration and customer service experience. DBHRSolutions is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.