A respected property management firm is seeking a Team Leader to manage a team of 3 Property Managers and a portfolio of approximately 630 units across three branches in Rainham. The ideal candidate will have at least three years of Property Management experience and be able to manage their own workload effectively. Responsibilities include organizing property visits and managing various property management tasks. This role offers a salary between £40,000 to £45,000 plus commission.
Dec 07, 2025
Full time
A respected property management firm is seeking a Team Leader to manage a team of 3 Property Managers and a portfolio of approximately 630 units across three branches in Rainham. The ideal candidate will have at least three years of Property Management experience and be able to manage their own workload effectively. Responsibilities include organizing property visits and managing various property management tasks. This role offers a salary between £40,000 to £45,000 plus commission.
Pass the Keys is the UK's leading full-service short-let and holiday-let management company, simplifying property hosting for homeowners since 2015. Founded by Alexander Lyakhotskiy to address the challenges of short-let management, we've grown into a network of 70+ franchise partners across the UK, Spain, and Northern Ireland. Our mission is to empower homeowners by delivering a hassle-free hosting experience while ensuring an exceptional guest stay. Reporting to the Territory Manager, you will be the engine of our local operations, responsible for the end-to-end service delivery for our portfolio of properties. This is a performance-driven role where your success will be measured by core operational KPIs, including guest satisfaction ratings, cleanliness scores, health and safety compliance, and supplier performance. The ideal candidate thrives in a fast-paced environment, excels at complex scheduling and problem-solving, and has a passion for creating seamless, five-star experiences. This is a hands-on role that requires strong organisational skills, and a sharp eye for detail. Key Responsibilities: Service Delivery & Scheduling Manage the cleaning and maintenance schedules, allocating tasks to providers and ensuring timely service completion for all bookings. Oversee daily operational coverage, responding to guest requests and efficiently managing check-in and check-out procedures. Review new bookings to proactively plan and resource all operational requirements in advance. Coordinate and schedule all maintenance tasks, ensuring minimal disruption to guests and clients. Supplier & Provider Management Recruit, onboard and train new providers, ensuring they meet our high standards for service and professionalism. Serve as the primary point of contact for all suppliers, managing communications, tracking hours, and reviewing performance. Monitor supplier performance through data, feedback, and spot checks to drive continuous improvement. Process and approve client and provider adjustments as required. Quality Control & Compliance Implement and enforce quality standards through regular spot checks, property inspections, and adherence to detailed cleaning checklists. Manage inventory for linen and guest consumables, coordinating orders to ensure properties are always well-stocked. Ensure all properties comply with safety regulations by maintaining up-to-date safety certificates. Oversee key control processes and conduct regular storage inspections to maintain security and organisation. Guest & Client Support Oversee the operational setup of new properties during onboarding, including photography, initial cleaning, key handover, and health & safety checks, ensuring each property is fully prepared to welcome its first guests. Act as the primary escalation point for operational issues, managing and resolving guest and client resolution cases efficiently and professionally. Respond thoughtfully to guest reviews, addressing feedback and implementing changes to improve future service. Manage client and guest communication preferences related to property information and "Guest Success" initiatives. Key Performance Indicators (KPIs) The Operations Manager plays a crucial role in the territory's success. Performance will be measured by your ability to deliver excellence across the following metrics: Guest Satisfaction & Quality Airbnb & Rating: Achieving and maintaining target guest review scores on major booking platforms. Airbnb Cleanliness Score: Hitting the target score specifically for cleanliness, reflecting the quality of housekeeping services. Operational Compliance & Efficiency Property Spot Checks: Meeting targets for the quantity and quality score of completed property inspections. App Usage: Ensuring high adoption and consistent usage of our internal app by all service providers. Health & Safety: Maintaining 100% compliance on all required property safety certificates and checks. Financial Contribution NBV & Gross Profit: Contributing to the territory's financial goals (NBV vs Previous Year, Gross Profit NBV %) by managing operational costs, maximising efficiency, and preventing revenue loss due to operational failures. Required Characteristics & Competencies: Essential: Proven experience in an Operations or Hospitality Management role. Exceptional organisational and time-management skills, with demonstrable experience in complex scheduling. Strong problem-solving abilities and a talent for handling escalations with a calm and professional demeanour. Experience managing third-party contractors, suppliers, or a distributed workforce. Excellent communication skills, both written and verbal. Tech-savvy and comfortable using various software platforms and mobile apps for scheduling, communication, and task management. A hands-on attitude and willingness to be in the field conducting inspections and meeting providers. Desirable: Experience in the short-term rental or property management industry. Familiarity with property management software (PMS) or ticketing systems. Additional Requirements: Location & Work Environment: This is a remote role, but you must be based in Oxford and be able to drive to properties to carry out on-site visits Weekend Working: Requirement: to work Thursday to Monday pattern and flexible hours to meet business needs. You may also be required to work occasional evenings/out of hours to meet operational demand. Travel Requirements: Occasional travel to other PTK territories for meetings and training. Why Join Us? At Pass the Keys, we are committed to fostering an environment where success is both achievable and sustainable. We believe in empowering our teams with the tools, support, and knowledge they need to thrive. As part of our team, you will benefit from: A Global Vision: Join an ambitious company aspiring to be the global leader in short-let and holiday-let property management. A Strong Company Culture: Our four core values-Drive, Evolve, Take Pride, and Together-guide everything we do. Autonomy & Independence: We manage by results, not input. No micromanagement-just accountability and impact. Professional Growth Opportunities: We encourage responsibility and development, allowing you to expand your skills as much as you can handle. Flexible Work Arrangements: We understand the importance of work-life balance and support flexible scheduling where possible. Competitive Salary: While there may be places that pay more, we offer competitive wages with strong career progression opportunities. A Great Team: Work alongside inspiring colleagues in a supportive and collaborative environment. UK-Specific Benefits: 22 days of holiday plus an extra day off for your birthday. Pension scheme with salary sacrifice, matching contributions up to 7%. Enhanced maternity pay-up to 90% of salary for six months. Bonus scheme available after passing probation Salary: £29,000- £31,000
Dec 07, 2025
Full time
Pass the Keys is the UK's leading full-service short-let and holiday-let management company, simplifying property hosting for homeowners since 2015. Founded by Alexander Lyakhotskiy to address the challenges of short-let management, we've grown into a network of 70+ franchise partners across the UK, Spain, and Northern Ireland. Our mission is to empower homeowners by delivering a hassle-free hosting experience while ensuring an exceptional guest stay. Reporting to the Territory Manager, you will be the engine of our local operations, responsible for the end-to-end service delivery for our portfolio of properties. This is a performance-driven role where your success will be measured by core operational KPIs, including guest satisfaction ratings, cleanliness scores, health and safety compliance, and supplier performance. The ideal candidate thrives in a fast-paced environment, excels at complex scheduling and problem-solving, and has a passion for creating seamless, five-star experiences. This is a hands-on role that requires strong organisational skills, and a sharp eye for detail. Key Responsibilities: Service Delivery & Scheduling Manage the cleaning and maintenance schedules, allocating tasks to providers and ensuring timely service completion for all bookings. Oversee daily operational coverage, responding to guest requests and efficiently managing check-in and check-out procedures. Review new bookings to proactively plan and resource all operational requirements in advance. Coordinate and schedule all maintenance tasks, ensuring minimal disruption to guests and clients. Supplier & Provider Management Recruit, onboard and train new providers, ensuring they meet our high standards for service and professionalism. Serve as the primary point of contact for all suppliers, managing communications, tracking hours, and reviewing performance. Monitor supplier performance through data, feedback, and spot checks to drive continuous improvement. Process and approve client and provider adjustments as required. Quality Control & Compliance Implement and enforce quality standards through regular spot checks, property inspections, and adherence to detailed cleaning checklists. Manage inventory for linen and guest consumables, coordinating orders to ensure properties are always well-stocked. Ensure all properties comply with safety regulations by maintaining up-to-date safety certificates. Oversee key control processes and conduct regular storage inspections to maintain security and organisation. Guest & Client Support Oversee the operational setup of new properties during onboarding, including photography, initial cleaning, key handover, and health & safety checks, ensuring each property is fully prepared to welcome its first guests. Act as the primary escalation point for operational issues, managing and resolving guest and client resolution cases efficiently and professionally. Respond thoughtfully to guest reviews, addressing feedback and implementing changes to improve future service. Manage client and guest communication preferences related to property information and "Guest Success" initiatives. Key Performance Indicators (KPIs) The Operations Manager plays a crucial role in the territory's success. Performance will be measured by your ability to deliver excellence across the following metrics: Guest Satisfaction & Quality Airbnb & Rating: Achieving and maintaining target guest review scores on major booking platforms. Airbnb Cleanliness Score: Hitting the target score specifically for cleanliness, reflecting the quality of housekeeping services. Operational Compliance & Efficiency Property Spot Checks: Meeting targets for the quantity and quality score of completed property inspections. App Usage: Ensuring high adoption and consistent usage of our internal app by all service providers. Health & Safety: Maintaining 100% compliance on all required property safety certificates and checks. Financial Contribution NBV & Gross Profit: Contributing to the territory's financial goals (NBV vs Previous Year, Gross Profit NBV %) by managing operational costs, maximising efficiency, and preventing revenue loss due to operational failures. Required Characteristics & Competencies: Essential: Proven experience in an Operations or Hospitality Management role. Exceptional organisational and time-management skills, with demonstrable experience in complex scheduling. Strong problem-solving abilities and a talent for handling escalations with a calm and professional demeanour. Experience managing third-party contractors, suppliers, or a distributed workforce. Excellent communication skills, both written and verbal. Tech-savvy and comfortable using various software platforms and mobile apps for scheduling, communication, and task management. A hands-on attitude and willingness to be in the field conducting inspections and meeting providers. Desirable: Experience in the short-term rental or property management industry. Familiarity with property management software (PMS) or ticketing systems. Additional Requirements: Location & Work Environment: This is a remote role, but you must be based in Oxford and be able to drive to properties to carry out on-site visits Weekend Working: Requirement: to work Thursday to Monday pattern and flexible hours to meet business needs. You may also be required to work occasional evenings/out of hours to meet operational demand. Travel Requirements: Occasional travel to other PTK territories for meetings and training. Why Join Us? At Pass the Keys, we are committed to fostering an environment where success is both achievable and sustainable. We believe in empowering our teams with the tools, support, and knowledge they need to thrive. As part of our team, you will benefit from: A Global Vision: Join an ambitious company aspiring to be the global leader in short-let and holiday-let property management. A Strong Company Culture: Our four core values-Drive, Evolve, Take Pride, and Together-guide everything we do. Autonomy & Independence: We manage by results, not input. No micromanagement-just accountability and impact. Professional Growth Opportunities: We encourage responsibility and development, allowing you to expand your skills as much as you can handle. Flexible Work Arrangements: We understand the importance of work-life balance and support flexible scheduling where possible. Competitive Salary: While there may be places that pay more, we offer competitive wages with strong career progression opportunities. A Great Team: Work alongside inspiring colleagues in a supportive and collaborative environment. UK-Specific Benefits: 22 days of holiday plus an extra day off for your birthday. Pension scheme with salary sacrifice, matching contributions up to 7%. Enhanced maternity pay-up to 90% of salary for six months. Bonus scheme available after passing probation Salary: £29,000- £31,000
Overview Branch Manager - haart Thetford Are you ready to take the next big step in your estate agency career? Our high potential haart Thetford branch is searching for a motivated, ambitious, and inspiring Branch Manager to lead the team to even greater success! If you're currently working in estate agency and eager to progress into management, this is the perfect opportunity to showcase your leadership skills, drive performance, and accelerate your career growth. What we offer: Clear progression and leadership development Industry leading training and ongoing support A high performing, ambitious environment where your success is recognised and rewarded Take charge of your future and make your mark as a leader with haart Thetford! Benefits of being a Branch Manager at Thetford £50000 per year, complete on target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company wide Elevate incentive programme Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one to one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant Spicerhaart is a forces friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart is proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website.
Dec 07, 2025
Full time
Overview Branch Manager - haart Thetford Are you ready to take the next big step in your estate agency career? Our high potential haart Thetford branch is searching for a motivated, ambitious, and inspiring Branch Manager to lead the team to even greater success! If you're currently working in estate agency and eager to progress into management, this is the perfect opportunity to showcase your leadership skills, drive performance, and accelerate your career growth. What we offer: Clear progression and leadership development Industry leading training and ongoing support A high performing, ambitious environment where your success is recognised and rewarded Take charge of your future and make your mark as a leader with haart Thetford! Benefits of being a Branch Manager at Thetford £50000 per year, complete on target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company wide Elevate incentive programme Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one to one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant Spicerhaart is a forces friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart is proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website.
A prominent property service provider is seeking an Area Leader to drive strategy and performance in Ashford. The successful candidate will lead a large team, shape growth plans, and ensure market share across various sectors, including Estate Agency and Legal Services. A strong background in Estate Agency management is essential for enhancing team performance and delivering exceptional results. The role offers a leading package that reflects the candidate's experience, with a focus on fostering a high-performing culture.
Dec 07, 2025
Full time
A prominent property service provider is seeking an Area Leader to drive strategy and performance in Ashford. The successful candidate will lead a large team, shape growth plans, and ensure market share across various sectors, including Estate Agency and Legal Services. A strong background in Estate Agency management is essential for enhancing team performance and delivering exceptional results. The role offers a leading package that reflects the candidate's experience, with a focus on fostering a high-performing culture.
Overview Branch Manager - haart March Are you ready to take the next big step in your estate agency career?Our high-potential haart March branch is searching for a motivated and inspiring Branch Manager to lead the team to even greater success! If you're currently working in estate agency and eager to progress into management, this is the perfect opportunity to showcase your leadership skills, drive performance, and accelerate your career growth. What we offer: Clear progression and leadership development Industry-leading training and ongoing support A high-performing, ambitious environment where your success is recognised and rewarded Take charge of your future and make your mark as a leader with haart March! Benefits of being a Branch Manager at March £50000 per year, complete on-target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Dec 07, 2025
Full time
Overview Branch Manager - haart March Are you ready to take the next big step in your estate agency career?Our high-potential haart March branch is searching for a motivated and inspiring Branch Manager to lead the team to even greater success! If you're currently working in estate agency and eager to progress into management, this is the perfect opportunity to showcase your leadership skills, drive performance, and accelerate your career growth. What we offer: Clear progression and leadership development Industry-leading training and ongoing support A high-performing, ambitious environment where your success is recognised and rewarded Take charge of your future and make your mark as a leader with haart March! Benefits of being a Branch Manager at March £50000 per year, complete on-target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Overview This is a rare opportunity to take on a pivotal Area leadership role within the Spicerhaart network-driving strategy, performance and market share across a multi-function region. Based in Ashford, one of our fastest-growing business areas over the past 12 months, you'll lead a large team undergoing further expansion and unlock the significant growth potential across Ashford and its surrounding territories. As the strategic partner to the Estate Agency Director, you'll shape growth plans, elevate standards and build a high-performing culture that delivers exceptional results across Estate Agency, Legal Services, Financial Services and Land & New Homes. Estate Agency management experience is essential for this role. Location: Ashford Accountable to: Estate Agency Director Responsible for: A defined multi-function Area of the Spicerhaart Network - Bespoke, industry leading package available, dependant on experience Main Purpose of the role: Responsible for supporting the Estate Agency Director in the implementation and delivery of the Area's strategic operating plans including sales performance within the income, profit and market share across Estate Agency and Legal Services, with oversight and contribution to Financial Services and Land and New Homes. Critical Activities/Main duties: Listings and Market share driven through a culture of canvassing and prospecting; embeds, owns and actively evidences the Company principles for Canvassing, Prospecting and Market Share to optimise 'Area' business opportunities. Drives and creates a partnership culture throughout the 'Area'. Operates and supports partnership working across all business streams within the 'Area' to maximise operational efficiency. Activities/Main duties: To contribute and support the EAD in devising the Area strategy that ensures profitable growth and continuous improvement within the Area. Specific focus will be applied to the role relevant KPIs and Growth of Market Share within the defined territory. Builds and develops a highly effective Area Team whilst embedding the core behaviours, values and principles of the Company. Ensuring that the 'Divisional' operating objectives and standards of performance are not only understood but owned by the Area Team and all employees. Contributes to the definition of and delivers the minimum standards across the Area. Ensures the Area adheres to the 'Spicerhaart Way'. Creates and drives a culture of coaching that leads to a high performance culture (best in class ethos). Leads and motivates the Area business at all times. Works collaboratively with the wider business to ensure that the Area strategy for recruitment, retention, training, coaching and developing is aligned to the 'Divisional' goals. Effectively implements Company and Business Policy within the Area. Represents the Area (is known as the professional face of the Area both internally and externally). Ensuring the implementation of and compliance with 'Divisional' operational planning and financial control systems. Regular monitoring of the Area operating and financial results against plans and budgets, with an aim to improve and increase profitability. With the agreement of the EAD takes remedial action where necessary. Accountable for the legal and commercial compliance throughout the Area business. Supports the EAD in creating a culture of innovation. Throughout the Area, creates a universal knowledge and understanding and commits to the adoption of HR process and best practice including recruitment & selection, training & development, activity and performance management and employee relations. Takes personal accountability for the retention of staff, intervening personally where appropriate to ensure no regretted leavers. Ensures engagement in local marketing initiatives. Establishes, owns and is responsible for the results of the internal audit and compliance processes within their area. Ensure Health and Safety of all colleagues and all reporting is carried out in compliance and legislation and company policies and procedures. Takes responsibility for the Brands reputation within the public forum and B2B with Review platforms playing a key role within this. Forms part of and contributes richly to the Divisional Management team as a Member of the Management team. Works with and supports the Partnership Director to recruit high caliber, industry leading estate agency professionals (or equivalent experience) into the desired Hub and Partnership locations in line with Spicerhaart's Growth plan Role Specific Competencies: People Management; ability to motivate a workforce, to undertake high level and detailed staff 1:1s and reviews with a focus on performance and development of individual reports Strategic Management; provides clear direction and purpose to all Area staff Effectively, contributes to, communicates and drives Change - gains buy in at the earliest opportunity Personal Impact; evidences knowledge and competence daily as a role model within their environment. Uses Influencing Strategies Understands and predicts market trends across Area business streams in order to react/forecast appropriately Marketing experience; understands and responds to Area requirements Champions and conducts the basics; canvassing, prospecting, social media, video, FLINK, 5 star reviews, door knocking, On Market-Off Market Assess, appraise, evaluate; challenge the status quo Moves the business forward; builds & sustains Long Term Performance & Capacity Embeds a culture of self-belief and confidence Understands the business and is able to operate in a multi-faceted 'One Team' Area operation Remotely leads and manages a range of Partners to successfully grow the core area and "take" the market share from the opposition Regularly reviews and intervenes with Partners in order to aid them in the growth of their personal businesses Core Behaviors: Identifies and implements initiatives to improve the Area for the short, medium and longer term Creates a sense of shared vision and excitement for change across the Area Creates a collaborative culture across the Area Works with the key decision makers and influencers within the 'Division' and the wider business to build 'coalitions' for mutual benefit Acts as a long term mentor and coach within the 'Division' Creates a sense of 'pride in their Area and inspires others to do their best Works effectively with other Area Partners to ensure best practice throughout the Division Places an active focus on career planning, Leadership development and succession planning to enable business continuity within the Division and broader Chapter where relevant Leads and Coaches as the go to style of communication allowing this to breed within the Area and nurture a coaching culture within the business A succinct understanding of how to situationally lead individuals of varying tenure and experience, identifying the style that should be adopted for each member of the Area team A role model of fixed base and remote working and remote leadership, demonstrating experience of leading remote geographical Partners and the unique challenges this presents Able to train, present and motivate on their feet, over Zoom and through other multimedia interventions to lead a future facing business Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Spicerhaart encourages applications from members of the Armed Forces and veterans.
Dec 07, 2025
Full time
Overview This is a rare opportunity to take on a pivotal Area leadership role within the Spicerhaart network-driving strategy, performance and market share across a multi-function region. Based in Ashford, one of our fastest-growing business areas over the past 12 months, you'll lead a large team undergoing further expansion and unlock the significant growth potential across Ashford and its surrounding territories. As the strategic partner to the Estate Agency Director, you'll shape growth plans, elevate standards and build a high-performing culture that delivers exceptional results across Estate Agency, Legal Services, Financial Services and Land & New Homes. Estate Agency management experience is essential for this role. Location: Ashford Accountable to: Estate Agency Director Responsible for: A defined multi-function Area of the Spicerhaart Network - Bespoke, industry leading package available, dependant on experience Main Purpose of the role: Responsible for supporting the Estate Agency Director in the implementation and delivery of the Area's strategic operating plans including sales performance within the income, profit and market share across Estate Agency and Legal Services, with oversight and contribution to Financial Services and Land and New Homes. Critical Activities/Main duties: Listings and Market share driven through a culture of canvassing and prospecting; embeds, owns and actively evidences the Company principles for Canvassing, Prospecting and Market Share to optimise 'Area' business opportunities. Drives and creates a partnership culture throughout the 'Area'. Operates and supports partnership working across all business streams within the 'Area' to maximise operational efficiency. Activities/Main duties: To contribute and support the EAD in devising the Area strategy that ensures profitable growth and continuous improvement within the Area. Specific focus will be applied to the role relevant KPIs and Growth of Market Share within the defined territory. Builds and develops a highly effective Area Team whilst embedding the core behaviours, values and principles of the Company. Ensuring that the 'Divisional' operating objectives and standards of performance are not only understood but owned by the Area Team and all employees. Contributes to the definition of and delivers the minimum standards across the Area. Ensures the Area adheres to the 'Spicerhaart Way'. Creates and drives a culture of coaching that leads to a high performance culture (best in class ethos). Leads and motivates the Area business at all times. Works collaboratively with the wider business to ensure that the Area strategy for recruitment, retention, training, coaching and developing is aligned to the 'Divisional' goals. Effectively implements Company and Business Policy within the Area. Represents the Area (is known as the professional face of the Area both internally and externally). Ensuring the implementation of and compliance with 'Divisional' operational planning and financial control systems. Regular monitoring of the Area operating and financial results against plans and budgets, with an aim to improve and increase profitability. With the agreement of the EAD takes remedial action where necessary. Accountable for the legal and commercial compliance throughout the Area business. Supports the EAD in creating a culture of innovation. Throughout the Area, creates a universal knowledge and understanding and commits to the adoption of HR process and best practice including recruitment & selection, training & development, activity and performance management and employee relations. Takes personal accountability for the retention of staff, intervening personally where appropriate to ensure no regretted leavers. Ensures engagement in local marketing initiatives. Establishes, owns and is responsible for the results of the internal audit and compliance processes within their area. Ensure Health and Safety of all colleagues and all reporting is carried out in compliance and legislation and company policies and procedures. Takes responsibility for the Brands reputation within the public forum and B2B with Review platforms playing a key role within this. Forms part of and contributes richly to the Divisional Management team as a Member of the Management team. Works with and supports the Partnership Director to recruit high caliber, industry leading estate agency professionals (or equivalent experience) into the desired Hub and Partnership locations in line with Spicerhaart's Growth plan Role Specific Competencies: People Management; ability to motivate a workforce, to undertake high level and detailed staff 1:1s and reviews with a focus on performance and development of individual reports Strategic Management; provides clear direction and purpose to all Area staff Effectively, contributes to, communicates and drives Change - gains buy in at the earliest opportunity Personal Impact; evidences knowledge and competence daily as a role model within their environment. Uses Influencing Strategies Understands and predicts market trends across Area business streams in order to react/forecast appropriately Marketing experience; understands and responds to Area requirements Champions and conducts the basics; canvassing, prospecting, social media, video, FLINK, 5 star reviews, door knocking, On Market-Off Market Assess, appraise, evaluate; challenge the status quo Moves the business forward; builds & sustains Long Term Performance & Capacity Embeds a culture of self-belief and confidence Understands the business and is able to operate in a multi-faceted 'One Team' Area operation Remotely leads and manages a range of Partners to successfully grow the core area and "take" the market share from the opposition Regularly reviews and intervenes with Partners in order to aid them in the growth of their personal businesses Core Behaviors: Identifies and implements initiatives to improve the Area for the short, medium and longer term Creates a sense of shared vision and excitement for change across the Area Creates a collaborative culture across the Area Works with the key decision makers and influencers within the 'Division' and the wider business to build 'coalitions' for mutual benefit Acts as a long term mentor and coach within the 'Division' Creates a sense of 'pride in their Area and inspires others to do their best Works effectively with other Area Partners to ensure best practice throughout the Division Places an active focus on career planning, Leadership development and succession planning to enable business continuity within the Division and broader Chapter where relevant Leads and Coaches as the go to style of communication allowing this to breed within the Area and nurture a coaching culture within the business A succinct understanding of how to situationally lead individuals of varying tenure and experience, identifying the style that should be adopted for each member of the Area team A role model of fixed base and remote working and remote leadership, demonstrating experience of leading remote geographical Partners and the unique challenges this presents Able to train, present and motivate on their feet, over Zoom and through other multimedia interventions to lead a future facing business Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Spicerhaart encourages applications from members of the Armed Forces and veterans.
Principal Consultant - Asset Management, Property Services & Compliance Location: Essex Salary: £65,000 - £70,000 We are seeking an experienced Contracts Manager to lead and oversee operational delivery across multiple work streams. The role involves managing teams and contractors, ensuring high quality service delivery, maintaining strong financial control, and meeting all contractual and performance requirements. The successful candidate will drive operational excellence, improve service outcomes, and ensure all works are completed safely, on time, and to the required standard. Key Responsibilities Provide full managerial leadership across allocated work areas, including supervision of contractors and operational teams. Plan, schedule, and resource all works to ensure delivery within contractual timeframes. Ensure materials, information, and equipment are available to teams ahead of delivery deadlines. Conduct site inspections, investigations, and prepare reports with recommendations for improvement. Maintain high standards of work quality, safety, and customer service at all times. Take overall responsibility for financial performance, ensuring profitability targets are achieved annually. Monitor operational and financial metrics, identifying issues and taking corrective action where necessary. Ensure timely invoicing of completed works and maximise income opportunities. Support continuous improvement and income generation initiatives within designated service areas. Develop and implement Quality Management Procedures to achieve consistent service standards. Ensure all work is undertaken safely and in accordance with legislative requirements and best practice. Maintain strong industrial relations and promote a positive, safe, and compliant working environment. Manage out of hours works when required, including emergency service responses. Lead, mentor, and support staff to ensure performance, behaviour, and conduct meet organisational expectations. Carry out performance appraisals, return to work interviews, attendance monitoring, and formal disciplinary processes where necessary. Provide flexible cover across the contract as needed, including deputising up or down the line. Support staff development and encourage best practice across the team. Build strong working relationships with clients and client representatives to ensure high levels of service delivery. Attend meetings with internal teams, external partners, and resident groups, including occasional out of hours attendance. Ensure the service consistently meets contractual commitments and client expectations. About You Proven experience in managing contracts within construction, maintenance, or related sectors. Strong leadership and communication skills with the ability to manage teams and contractors effectively. Excellent organisational, planning, and problem solving abilities. Financially astute with strong commercial awareness. Committed to high quality service delivery and continuous improvement. Senior Surveyor (Temporary) Location: Essex (just off the M11) Salary: £450 per day (umbrella) Contract: 6 12 months We are seeking an experienced and motivated Senior Surveyor to lead and manage surveying projects from conception to completion. The successful candidate will ensure accurate, timely, and budget conscious delivery while maintaining compliance with industry and legal standards. Key Responsibilities Manage and execute a variety of surveying projects, overseeing all stages from planning to delivery. Conduct detailed land, boundary, topographical, and construction surveys using advanced equipment and software. Prepare accurate survey reports, drawings, and maps that meet client and regulatory requirements. Liaise with clients to understand project needs, provide expert advice, and deliver high quality outcomes. Supervise, mentor, and train junior surveyors, promoting best practices and professional development. Ensure all surveying activities comply with legal, safety, and quality standards. Property Surveyor (Fixed hour) Location: Essex Salary: £36.00 per hour Carry out pre inspections, building and stock condition surveys to identify defects and future investment requirements, preparing detailed reports, specifications and cost estimates. Ensure all planned, cyclical and responsive repair works are valid, provide value for money, and complete within budget, maintaining contract administration best practice. Conduct post inspections of completed works to ensure quality, compliance with the Schedule of Rates, and statutory compliance, driving performance to achieve KPI targets. Assist delivery of internal policies, procedures and agreements, continuously improving service to achieve value for money and resident satisfaction. Follow client Health and Safety policies and procedures, undertaking specific roles such as Fire Warden or First Aider as required. Major Works Project Manager - Building Safety (Consultancy) Location: South London Salary: £500 per day (Inside IR35) Manage the implementation and delivery of FRA actions from Type 4 risk assessments. Oversee contractor management for Building safety remedial projects on Major Works programmes. Manage a budget of £34 million and cover high rise, high risk buildings. Hold MCIOB or MRICS qualification and understand Building Safety Act, Golden Thread and Gateway Process. Development Manager (Estates) Location: Essex Salary: £500 £600 per day (umbrella) Contract: 3 6 months Manage design and development stages for major refurbishment and new build schemes to improve affordable housing supply. Collaborate with the Development Commissioning Officer on bidding opportunities for regeneration and housing investment schemes. Provide technical interpretation relative to building fabric, infrastructure, defects, significant repairs, replacements and upgrades to inform strategic investment decisions. Lead project delivery, ensuring quality, budget and timeline expectations are met. Act as estates lead officer, collaborating with internal teams and providing progress reports to the Asset Review Board. Key Responsibilities (Development Manager) Work collaboratively with Development and Regeneration teams, Housing Services and Corporate Estates to deliver priority housing projects. Oversee planning, execution and completion of building and development projects, acting as an informed client to manage external consultants from RIBA Stages 1 6, with Housing team input at Stage 7. Assist with defining project scope and objectives alongside key partners and stakeholders, supporting feasibility and briefing stages. Build and maintain strong professional relationships with stakeholders, consultants, contractors and development partners. Ensure all projects comply with relevant legislation, health and safety requirements and best practice standards. Manage key housing investment schemes, maintaining day to day relationships with regeneration and affordable housing providers. Support the Assistant Director of Estates in service delivery, governance and achieving key objectives. Lead engagement with developers from project initiation through to project closure, ensuring successful outcomes. Key Skills & Experience Required (Development Manager) Experience delivering large scale property, reinvestment and building compliance programmes. Strong understanding of planning and building control processes. Knowledge of CDM 2015 regulations and construction related issues including contract forms. Skilled negotiator with understanding of construction and contract law. Proven experience delivering construction, housing and regeneration projects. Strong financial awareness and ability to manage and report on budgets.
Dec 06, 2025
Full time
Principal Consultant - Asset Management, Property Services & Compliance Location: Essex Salary: £65,000 - £70,000 We are seeking an experienced Contracts Manager to lead and oversee operational delivery across multiple work streams. The role involves managing teams and contractors, ensuring high quality service delivery, maintaining strong financial control, and meeting all contractual and performance requirements. The successful candidate will drive operational excellence, improve service outcomes, and ensure all works are completed safely, on time, and to the required standard. Key Responsibilities Provide full managerial leadership across allocated work areas, including supervision of contractors and operational teams. Plan, schedule, and resource all works to ensure delivery within contractual timeframes. Ensure materials, information, and equipment are available to teams ahead of delivery deadlines. Conduct site inspections, investigations, and prepare reports with recommendations for improvement. Maintain high standards of work quality, safety, and customer service at all times. Take overall responsibility for financial performance, ensuring profitability targets are achieved annually. Monitor operational and financial metrics, identifying issues and taking corrective action where necessary. Ensure timely invoicing of completed works and maximise income opportunities. Support continuous improvement and income generation initiatives within designated service areas. Develop and implement Quality Management Procedures to achieve consistent service standards. Ensure all work is undertaken safely and in accordance with legislative requirements and best practice. Maintain strong industrial relations and promote a positive, safe, and compliant working environment. Manage out of hours works when required, including emergency service responses. Lead, mentor, and support staff to ensure performance, behaviour, and conduct meet organisational expectations. Carry out performance appraisals, return to work interviews, attendance monitoring, and formal disciplinary processes where necessary. Provide flexible cover across the contract as needed, including deputising up or down the line. Support staff development and encourage best practice across the team. Build strong working relationships with clients and client representatives to ensure high levels of service delivery. Attend meetings with internal teams, external partners, and resident groups, including occasional out of hours attendance. Ensure the service consistently meets contractual commitments and client expectations. About You Proven experience in managing contracts within construction, maintenance, or related sectors. Strong leadership and communication skills with the ability to manage teams and contractors effectively. Excellent organisational, planning, and problem solving abilities. Financially astute with strong commercial awareness. Committed to high quality service delivery and continuous improvement. Senior Surveyor (Temporary) Location: Essex (just off the M11) Salary: £450 per day (umbrella) Contract: 6 12 months We are seeking an experienced and motivated Senior Surveyor to lead and manage surveying projects from conception to completion. The successful candidate will ensure accurate, timely, and budget conscious delivery while maintaining compliance with industry and legal standards. Key Responsibilities Manage and execute a variety of surveying projects, overseeing all stages from planning to delivery. Conduct detailed land, boundary, topographical, and construction surveys using advanced equipment and software. Prepare accurate survey reports, drawings, and maps that meet client and regulatory requirements. Liaise with clients to understand project needs, provide expert advice, and deliver high quality outcomes. Supervise, mentor, and train junior surveyors, promoting best practices and professional development. Ensure all surveying activities comply with legal, safety, and quality standards. Property Surveyor (Fixed hour) Location: Essex Salary: £36.00 per hour Carry out pre inspections, building and stock condition surveys to identify defects and future investment requirements, preparing detailed reports, specifications and cost estimates. Ensure all planned, cyclical and responsive repair works are valid, provide value for money, and complete within budget, maintaining contract administration best practice. Conduct post inspections of completed works to ensure quality, compliance with the Schedule of Rates, and statutory compliance, driving performance to achieve KPI targets. Assist delivery of internal policies, procedures and agreements, continuously improving service to achieve value for money and resident satisfaction. Follow client Health and Safety policies and procedures, undertaking specific roles such as Fire Warden or First Aider as required. Major Works Project Manager - Building Safety (Consultancy) Location: South London Salary: £500 per day (Inside IR35) Manage the implementation and delivery of FRA actions from Type 4 risk assessments. Oversee contractor management for Building safety remedial projects on Major Works programmes. Manage a budget of £34 million and cover high rise, high risk buildings. Hold MCIOB or MRICS qualification and understand Building Safety Act, Golden Thread and Gateway Process. Development Manager (Estates) Location: Essex Salary: £500 £600 per day (umbrella) Contract: 3 6 months Manage design and development stages for major refurbishment and new build schemes to improve affordable housing supply. Collaborate with the Development Commissioning Officer on bidding opportunities for regeneration and housing investment schemes. Provide technical interpretation relative to building fabric, infrastructure, defects, significant repairs, replacements and upgrades to inform strategic investment decisions. Lead project delivery, ensuring quality, budget and timeline expectations are met. Act as estates lead officer, collaborating with internal teams and providing progress reports to the Asset Review Board. Key Responsibilities (Development Manager) Work collaboratively with Development and Regeneration teams, Housing Services and Corporate Estates to deliver priority housing projects. Oversee planning, execution and completion of building and development projects, acting as an informed client to manage external consultants from RIBA Stages 1 6, with Housing team input at Stage 7. Assist with defining project scope and objectives alongside key partners and stakeholders, supporting feasibility and briefing stages. Build and maintain strong professional relationships with stakeholders, consultants, contractors and development partners. Ensure all projects comply with relevant legislation, health and safety requirements and best practice standards. Manage key housing investment schemes, maintaining day to day relationships with regeneration and affordable housing providers. Support the Assistant Director of Estates in service delivery, governance and achieving key objectives. Lead engagement with developers from project initiation through to project closure, ensuring successful outcomes. Key Skills & Experience Required (Development Manager) Experience delivering large scale property, reinvestment and building compliance programmes. Strong understanding of planning and building control processes. Knowledge of CDM 2015 regulations and construction related issues including contract forms. Skilled negotiator with understanding of construction and contract law. Proven experience delivering construction, housing and regeneration projects. Strong financial awareness and ability to manage and report on budgets.
We are delighted to be working in partnership with Muir Group , who are seeking a talented Multi-Skilled Operative to join their Homes team. This is an excellent opportunity to become part of a respected organisation, delivering high-quality repairs and maintenance services while living the We're Muir values. Purpose Deliver efficient, high-quality repairs and maintenance (joinery, plumbing, building) across tenanted properties, empty homes, and planned projects, ensuring excellent customer service and workmanship. Salary & Package Salary: 36,228 per Annum Pension: 4% employers Package: Van and Fuel Card Hours: 40 hours Location: Muir are based in Chester, their properties cover the North West, we aim to minimise travel as much as possible Holidays: 23 increasing to 26 with service Key Responsibilities Represent Muir Group positively, following We're Muir values. Complete repairs to high standards, protecting customer property and leaving work areas tidy. Aim for first-time fixes and follow appointment processes. Work safely, complying with Health & Safety requirements. Use mobile technology for accurate, real-time reporting. Resolve routine issues independently, liaising with Team Leader when needed. Work collaboratively across teams and communicate courteously with customers. Participate in emergency call-out rota. Maintain accurate documentation (timesheets, vehicle checks). Manage van stock and liaise with suppliers. Uphold corporate image through professional conduct, uniform, tools, and vehicle care. Identify and report property or safeguarding concerns. Support apprentices and colleagues when required. Attend corporate events and contribute to service improvement. Requirements Essential: Qualifications in at least one trades (C&G, NVQ or equivalent). Broad knowledge of multi-skilled building activities. Health & Safety awareness. Computer literacy or willingness to learn. Valid UK driving licence. Strong teamwork, customer focus, and alignment with We're Muir values. Self-motivated, flexible, and able to work alone or as part of a team. Desirable: Housing sector experience. Knowledge of repairs legislation (incl. Awaab's Law). Asbestos awareness. Willingness to work outside standard hours. Ability to support apprentices and advise colleagues. Understanding of Equality, Diversity & Inclusivity. Empathy and ability to handle difficult conversations. Personal Attributes Role model for Muir values. Passionate about customer service and continuous improvement. Diplomatic, confidential, and respectful. Champions safe, warm, quality homes.
Dec 06, 2025
Full time
We are delighted to be working in partnership with Muir Group , who are seeking a talented Multi-Skilled Operative to join their Homes team. This is an excellent opportunity to become part of a respected organisation, delivering high-quality repairs and maintenance services while living the We're Muir values. Purpose Deliver efficient, high-quality repairs and maintenance (joinery, plumbing, building) across tenanted properties, empty homes, and planned projects, ensuring excellent customer service and workmanship. Salary & Package Salary: 36,228 per Annum Pension: 4% employers Package: Van and Fuel Card Hours: 40 hours Location: Muir are based in Chester, their properties cover the North West, we aim to minimise travel as much as possible Holidays: 23 increasing to 26 with service Key Responsibilities Represent Muir Group positively, following We're Muir values. Complete repairs to high standards, protecting customer property and leaving work areas tidy. Aim for first-time fixes and follow appointment processes. Work safely, complying with Health & Safety requirements. Use mobile technology for accurate, real-time reporting. Resolve routine issues independently, liaising with Team Leader when needed. Work collaboratively across teams and communicate courteously with customers. Participate in emergency call-out rota. Maintain accurate documentation (timesheets, vehicle checks). Manage van stock and liaise with suppliers. Uphold corporate image through professional conduct, uniform, tools, and vehicle care. Identify and report property or safeguarding concerns. Support apprentices and colleagues when required. Attend corporate events and contribute to service improvement. Requirements Essential: Qualifications in at least one trades (C&G, NVQ or equivalent). Broad knowledge of multi-skilled building activities. Health & Safety awareness. Computer literacy or willingness to learn. Valid UK driving licence. Strong teamwork, customer focus, and alignment with We're Muir values. Self-motivated, flexible, and able to work alone or as part of a team. Desirable: Housing sector experience. Knowledge of repairs legislation (incl. Awaab's Law). Asbestos awareness. Willingness to work outside standard hours. Ability to support apprentices and advise colleagues. Understanding of Equality, Diversity & Inclusivity. Empathy and ability to handle difficult conversations. Personal Attributes Role model for Muir values. Passionate about customer service and continuous improvement. Diplomatic, confidential, and respectful. Champions safe, warm, quality homes.
About the Role: Our client, a leading civil engineering contractor is seeking an experienced Civils Site Manager to oversee delivery of key infrastructure projects across the North West. This is an excellent opportunity for a driven individual to join a stable contractor with long-term frameworks and a strong pipeline of work. Key Responsibilities: Manage day-to-day site operations, ensuring works are delivered safely, on time and to specification Lead, coordinate and motivate site teams, subcontractors and suppliers Monitor progress against programme and budget, reporting regularly to the Project Manager Ensure strict compliance with CDM regulations, H&S policies and quality standards Support planning, risk management and method statement preparation Maintain strong working relationships with clients, stakeholders and internal teams Oversee site documentation, including permits, RAMS, ITPs and daily records Experience & Requirements: Proven experience as a Site Manager (civils, utilities or water projects preferred) Strong understanding of earthworks, concrete structures, pipelines, or associated water-sector civils SMSTS, First Aid and CSCS essential Full UK driving licence Excellent leadership, communication and problem-solving skills What's on Offer: Competitive salary based on experience Company vehicle or car allowance Long-term work on secured frameworks Supportive employer with strong focus on development and safety What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or reach out to Adam at (url removed) or (phone number removed). If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDC
Dec 06, 2025
Full time
About the Role: Our client, a leading civil engineering contractor is seeking an experienced Civils Site Manager to oversee delivery of key infrastructure projects across the North West. This is an excellent opportunity for a driven individual to join a stable contractor with long-term frameworks and a strong pipeline of work. Key Responsibilities: Manage day-to-day site operations, ensuring works are delivered safely, on time and to specification Lead, coordinate and motivate site teams, subcontractors and suppliers Monitor progress against programme and budget, reporting regularly to the Project Manager Ensure strict compliance with CDM regulations, H&S policies and quality standards Support planning, risk management and method statement preparation Maintain strong working relationships with clients, stakeholders and internal teams Oversee site documentation, including permits, RAMS, ITPs and daily records Experience & Requirements: Proven experience as a Site Manager (civils, utilities or water projects preferred) Strong understanding of earthworks, concrete structures, pipelines, or associated water-sector civils SMSTS, First Aid and CSCS essential Full UK driving licence Excellent leadership, communication and problem-solving skills What's on Offer: Competitive salary based on experience Company vehicle or car allowance Long-term work on secured frameworks Supportive employer with strong focus on development and safety What you need to do now: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or reach out to Adam at (url removed) or (phone number removed). If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDC
Lead Engineer - Residential Facilities Management Location: Central London Salary: 50,000 Contract: Monday - Friday: 8am - 5pm + on call + overtime The Opportunity We are a specialist facilities management company focused on delivering premium services to luxury residential developments. We are seeking a highly skilled and customer-focused Lead Engineer to serve as the senior technical resource on site. This role is ideal for a multi-skilled engineer ready to step up into a leadership position, overseeing day-to-day operations, ensuring compliance, and maintaining the M&E integrity of the building while upholding a high standard of resident interaction. Key Responsibilities Technical Leadership & Execution Senior Technical Resource: Act as the primary technical expert on site, responsible for complex fault finding, diagnosis, and repair across all critical M&E systems, including BMS, HVAC, public health, and domestic systems. Hands-On Delivery: Perform all scheduled Planned Preventative Maintenance (PPM) and reactive maintenance tasks efficiently and to a high standard, demonstrating excellent workmanship. Work Quality: Review and verify the quality of all maintenance work performed by junior engineers and technicians, ensuring full adherence to site standards and specifications. Compliance Checks: Ensure all critical M&E plant is maintained in line with UK statutory regulations (e.g., L8 for water systems, F-Gas, electrical safety). Supervision & Operational Coordination Workload Management: Coordinate the daily workload and priorities for the on-site engineering team (typically 1-3 engineers), ensuring efficient response to service requests via the CAFM system . Contractor Management: Oversee the induction and safe working practices of all visiting specialist subcontractors, ensuring adherence to site rules and project scopes. H&S and SSoW: Act as the point person for all site Health & Safety procedures, issuing and managing the Permit to Work system and reviewing RAMS (Risk Assessments and Method Statements). Resident & Stakeholder Engagement Resident Interface: Maintain a professional and discreet presence, acting as the key technical liaison for the Property Management team and high-net-worth residents. Service Communication: Ensure all maintenance activities, particularly those that may be disruptive (e.g., noise, system shutdowns), are planned and communicated proactively to residents. Reporting: Maintain accurate site logbooks, shift logs, and operational records, reporting critical defects and expenditure requirements to the Contract Manager. What You'll Bring Technical Qualification (Essential): Must hold a minimum NVQ Level 3 or equivalent in an Electrical or Mechanical discipline. Experience: Proven experience working in a commercial, hotel, or high-end residential environment, with exposure to luxury client expectations. Leadership Potential: Demonstrated ability to lead by example, mentor team members, and manage the day-to-day work schedule of a small team. Customer Focus: Exceptional communication and interpersonal skills, essential for a resident-facing role. If you are a highly skilled engineer looking for a leadership role that combines technical challenge with premium service delivery, we encourage your application. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Dec 06, 2025
Full time
Lead Engineer - Residential Facilities Management Location: Central London Salary: 50,000 Contract: Monday - Friday: 8am - 5pm + on call + overtime The Opportunity We are a specialist facilities management company focused on delivering premium services to luxury residential developments. We are seeking a highly skilled and customer-focused Lead Engineer to serve as the senior technical resource on site. This role is ideal for a multi-skilled engineer ready to step up into a leadership position, overseeing day-to-day operations, ensuring compliance, and maintaining the M&E integrity of the building while upholding a high standard of resident interaction. Key Responsibilities Technical Leadership & Execution Senior Technical Resource: Act as the primary technical expert on site, responsible for complex fault finding, diagnosis, and repair across all critical M&E systems, including BMS, HVAC, public health, and domestic systems. Hands-On Delivery: Perform all scheduled Planned Preventative Maintenance (PPM) and reactive maintenance tasks efficiently and to a high standard, demonstrating excellent workmanship. Work Quality: Review and verify the quality of all maintenance work performed by junior engineers and technicians, ensuring full adherence to site standards and specifications. Compliance Checks: Ensure all critical M&E plant is maintained in line with UK statutory regulations (e.g., L8 for water systems, F-Gas, electrical safety). Supervision & Operational Coordination Workload Management: Coordinate the daily workload and priorities for the on-site engineering team (typically 1-3 engineers), ensuring efficient response to service requests via the CAFM system . Contractor Management: Oversee the induction and safe working practices of all visiting specialist subcontractors, ensuring adherence to site rules and project scopes. H&S and SSoW: Act as the point person for all site Health & Safety procedures, issuing and managing the Permit to Work system and reviewing RAMS (Risk Assessments and Method Statements). Resident & Stakeholder Engagement Resident Interface: Maintain a professional and discreet presence, acting as the key technical liaison for the Property Management team and high-net-worth residents. Service Communication: Ensure all maintenance activities, particularly those that may be disruptive (e.g., noise, system shutdowns), are planned and communicated proactively to residents. Reporting: Maintain accurate site logbooks, shift logs, and operational records, reporting critical defects and expenditure requirements to the Contract Manager. What You'll Bring Technical Qualification (Essential): Must hold a minimum NVQ Level 3 or equivalent in an Electrical or Mechanical discipline. Experience: Proven experience working in a commercial, hotel, or high-end residential environment, with exposure to luxury client expectations. Leadership Potential: Demonstrated ability to lead by example, mentor team members, and manage the day-to-day work schedule of a small team. Customer Focus: Exceptional communication and interpersonal skills, essential for a resident-facing role. If you are a highly skilled engineer looking for a leadership role that combines technical challenge with premium service delivery, we encourage your application. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
A leading property and construction consultancy in Cambridge seeks a Building Services Director to lead their building services team. In this role, you will deliver high-quality projects and foster client relationships while overseeing team and project performance. Ideal candidates should have a background in Mechanical and/or Electrical Engineering and demonstrate leadership and business development skills. The company offers flexible working, competitive salaries, and extensive benefits, promoting a supportive and collaborative culture.
Dec 06, 2025
Full time
A leading property and construction consultancy in Cambridge seeks a Building Services Director to lead their building services team. In this role, you will deliver high-quality projects and foster client relationships while overseeing team and project performance. Ideal candidates should have a background in Mechanical and/or Electrical Engineering and demonstrate leadership and business development skills. The company offers flexible working, competitive salaries, and extensive benefits, promoting a supportive and collaborative culture.
A leading property management firm in Manchester is seeking a Head of Marketing (B2C) to lead its marketing strategy. The role involves driving brand awareness, engagement, and growth through impactful campaigns across various channels. Require over 5 years of experience in marketing leadership within the property sector, team management skills, and expertise in digital marketing. This position offers a hybrid working model and diverse benefits, encouraging applicants to join a dynamic team committed to redefining property management.
Dec 06, 2025
Full time
A leading property management firm in Manchester is seeking a Head of Marketing (B2C) to lead its marketing strategy. The role involves driving brand awareness, engagement, and growth through impactful campaigns across various channels. Require over 5 years of experience in marketing leadership within the property sector, team management skills, and expertise in digital marketing. This position offers a hybrid working model and diverse benefits, encouraging applicants to join a dynamic team committed to redefining property management.
Overview Are you a natural leader with a passion for property and a drive to deliver outstanding customer service? Step into a pivotal role with the UK's largest independent property services group as a Branch Manager at butters john bee in Stafford. This is your chance to lead a motivated team, shape local success, and thrive in a fast-paced environment where no two days are the same - all while building a rewarding career with exceptional support, training, and earning potential. Benefits of being a Branch Manager at butters john bee Estate Agents in Stafford £50000 per year, complete on-target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager at butters john bee Estate Agents in Stafford Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager at butters john bee Estate Agents in Stafford Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy:We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Dec 06, 2025
Full time
Overview Are you a natural leader with a passion for property and a drive to deliver outstanding customer service? Step into a pivotal role with the UK's largest independent property services group as a Branch Manager at butters john bee in Stafford. This is your chance to lead a motivated team, shape local success, and thrive in a fast-paced environment where no two days are the same - all while building a rewarding career with exceptional support, training, and earning potential. Benefits of being a Branch Manager at butters john bee Estate Agents in Stafford £50000 per year, complete on-target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager at butters john bee Estate Agents in Stafford Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager at butters john bee Estate Agents in Stafford Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy:We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Team Leader Property Management - Rainham, KENT A strong independent, well-respected and very established Property Firm are actively seeking a personable, professional Senior Property Manager based in Rainham, ME8. The successful Senior Property Manager will be responsible for 3 other Property managers as well as a portfolio of properties circa 630 units across 3 branches therefore they must be able to manage their own workload, keep on top of any issues and prioritise jobs as necessary. Responsibilities include but will not be limited to: Check the diaries daily for property visits, move ins, check outs and organise as necessary with the relevant person(s) or company Take and handle calls for all AST property management related queries Organise gas certificate renewals with relevant contractors Manage 4 other Property Managers Organise electrical certificates and PAT tests Handling and sending out all Section notices ensuring they are sent out as required Attending, completing and booking in all Property visits Entering all invoice details onto the database for maintenance works etc Produce invoices on the database for payment with landlords and email these to the relevant person(s) as applicable Scan files and save documents into data files as necessary Lodge deposits on the Deposit Protection Scheme Book inventories with relevant companies and ensure all inventory details are on the database Typing up Tenancy agreements and collate and generate all move in required information to be given to the relevant tenant(s) The Successful Applicant will need to possess the following skills: Must be able to hit the ground running so minimum of 3 years property management experience as a Property Manager is essential for this role. It is highly desirable that candidates have intermediate computer literacy. Experience of lettings/property management software packages would be useful. ARLA Qualified would be an advantage. Be able to manage their own workload. Own car for Inspections. The hours will be: Monday to Friday 9am - 6pm Salary range will be: Between £40,000 to £45,000 + commission across 3 other branches If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Louise Foster at Roundpegs Property Recruitment today. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.
Dec 06, 2025
Full time
Team Leader Property Management - Rainham, KENT A strong independent, well-respected and very established Property Firm are actively seeking a personable, professional Senior Property Manager based in Rainham, ME8. The successful Senior Property Manager will be responsible for 3 other Property managers as well as a portfolio of properties circa 630 units across 3 branches therefore they must be able to manage their own workload, keep on top of any issues and prioritise jobs as necessary. Responsibilities include but will not be limited to: Check the diaries daily for property visits, move ins, check outs and organise as necessary with the relevant person(s) or company Take and handle calls for all AST property management related queries Organise gas certificate renewals with relevant contractors Manage 4 other Property Managers Organise electrical certificates and PAT tests Handling and sending out all Section notices ensuring they are sent out as required Attending, completing and booking in all Property visits Entering all invoice details onto the database for maintenance works etc Produce invoices on the database for payment with landlords and email these to the relevant person(s) as applicable Scan files and save documents into data files as necessary Lodge deposits on the Deposit Protection Scheme Book inventories with relevant companies and ensure all inventory details are on the database Typing up Tenancy agreements and collate and generate all move in required information to be given to the relevant tenant(s) The Successful Applicant will need to possess the following skills: Must be able to hit the ground running so minimum of 3 years property management experience as a Property Manager is essential for this role. It is highly desirable that candidates have intermediate computer literacy. Experience of lettings/property management software packages would be useful. ARLA Qualified would be an advantage. Be able to manage their own workload. Own car for Inspections. The hours will be: Monday to Friday 9am - 6pm Salary range will be: Between £40,000 to £45,000 + commission across 3 other branches If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Louise Foster at Roundpegs Property Recruitment today. Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment. If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.
Head of Property Operations - Lloyds Living page is loaded Head of Property Operations - Lloyds Livinglocations: Manchestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 15, 2025 (11 days left to apply)job requisition id: 148362 End Date Sunday 14 December 2025 Salary Range £0 - £0 Flexible Working Options Hybrid Working, Job Share Job Description Summary Title: Head of Property Operations Department: Property Management Location: Manchester Reports To: Managing Director - Property Management WORKING PATTERN: Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at one of our office sites Join us at Lloyds Living as we redefine what it means to manage property in the UK. We're on an ambitious journey to become one of the country's largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. As we scale at pace, you'll be part of a dynamic team shaping the future of property management-where innovation, customer focus, and growth go hand in hand. This is your chance to make an impact and be part of something extraordinary. Lead and own the end-to-end property management journey across Lloyds Living's residential portfolio. Drive operational excellence, optimise asset performance, and ensure a consistently outstanding customer experience. Champion robust compliance, accurate records, and seamless collaboration between Property Management, Lettings, and Customer teams. Job Description Key ResponsibilitiesPortfolio Delivery & Performance Oversee all property management activities including reactive repairs, planned preventative maintenance, compliance, tenancy management, complaints and credit control. Maximise occupancy, minimise voids, and control spend to optimize net operating income across the portfolio. Maintain accurate pipeline and management information, providing regular updates and actionable insights. Act as part of the out of hours escalation team overseeing our outsourced partner.Scheme Mobilisation (New Developments) Collaborate with the mobilisation team to ensure properties are ready for occupation and ongoing management. Collaborate with other departments and third party agents on migrating tenanted portfolios which are managed externally. challenges.Compliance & Risk Management Ensure full compliance with UK property management regulations, health & safety, and client agreements. Oversee audit preparation and liaise with external auditors and regulatory bodies. Escalate risks, bottlenecks, and exceptions promptly, implementing recovery plans as needed.Customer Journey & Service Excellence Deliver a consistently high-quality customer experience, managing feedback and service levels within agreed SLAs. Resolve escalated issues and complaints, ensuring positive outcomes for residents and clients.Systems, Data & Process Control Maintain accurate records across PMS platforms (Qube/ Fixflo), including compliance, tenancy documentation, and asset status. Drive process improvements and system upgrades to enhance efficiency and accuracy. Train and support staff on new systems and compliance requirements.Team Leadership & Stakeholder Management Recruit, lead, mentor, and develop a property management team, setting clear goals and conducting regular reviews. Coordinate with Lettings, Customer, and regional teams to ensure smooth handovers and collaborative working. Manage relationships with managing agents, contractors, and partners, challenging underperformance and agreeing recovery plans.Essential Requirements Over 10 years experience in residential property management, ideally in new-build or PRS environments. Proven leadership skills with experience managing multi-site teams and complex portfolios. Strong working knowledge of UK property management compliance (health & safety, tenancy law, prescribed information). Strong understanding of our property management systems (Qube/ Fixflo). Experience building out a property management team Experience managing a property management team broken down into siloed teams to boost scalability. Experience coordinating with managing agents and using dynamic operational levers. Member of ARLA or TPI. Experience of system/process implementation, design or change management. Experience in a high growth environment and building/ scaling teams.Desirable Skills Exposure to mixed-tenure or large-scale residential portfolios. Experience with mobilisation of new developments We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. If you'd like an adjustment to the recruitment process just let us know.If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Dec 06, 2025
Full time
Head of Property Operations - Lloyds Living page is loaded Head of Property Operations - Lloyds Livinglocations: Manchestertime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 15, 2025 (11 days left to apply)job requisition id: 148362 End Date Sunday 14 December 2025 Salary Range £0 - £0 Flexible Working Options Hybrid Working, Job Share Job Description Summary Title: Head of Property Operations Department: Property Management Location: Manchester Reports To: Managing Director - Property Management WORKING PATTERN: Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at one of our office sites Join us at Lloyds Living as we redefine what it means to manage property in the UK. We're on an ambitious journey to become one of the country's largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. As we scale at pace, you'll be part of a dynamic team shaping the future of property management-where innovation, customer focus, and growth go hand in hand. This is your chance to make an impact and be part of something extraordinary. Lead and own the end-to-end property management journey across Lloyds Living's residential portfolio. Drive operational excellence, optimise asset performance, and ensure a consistently outstanding customer experience. Champion robust compliance, accurate records, and seamless collaboration between Property Management, Lettings, and Customer teams. Job Description Key ResponsibilitiesPortfolio Delivery & Performance Oversee all property management activities including reactive repairs, planned preventative maintenance, compliance, tenancy management, complaints and credit control. Maximise occupancy, minimise voids, and control spend to optimize net operating income across the portfolio. Maintain accurate pipeline and management information, providing regular updates and actionable insights. Act as part of the out of hours escalation team overseeing our outsourced partner.Scheme Mobilisation (New Developments) Collaborate with the mobilisation team to ensure properties are ready for occupation and ongoing management. Collaborate with other departments and third party agents on migrating tenanted portfolios which are managed externally. challenges.Compliance & Risk Management Ensure full compliance with UK property management regulations, health & safety, and client agreements. Oversee audit preparation and liaise with external auditors and regulatory bodies. Escalate risks, bottlenecks, and exceptions promptly, implementing recovery plans as needed.Customer Journey & Service Excellence Deliver a consistently high-quality customer experience, managing feedback and service levels within agreed SLAs. Resolve escalated issues and complaints, ensuring positive outcomes for residents and clients.Systems, Data & Process Control Maintain accurate records across PMS platforms (Qube/ Fixflo), including compliance, tenancy documentation, and asset status. Drive process improvements and system upgrades to enhance efficiency and accuracy. Train and support staff on new systems and compliance requirements.Team Leadership & Stakeholder Management Recruit, lead, mentor, and develop a property management team, setting clear goals and conducting regular reviews. Coordinate with Lettings, Customer, and regional teams to ensure smooth handovers and collaborative working. Manage relationships with managing agents, contractors, and partners, challenging underperformance and agreeing recovery plans.Essential Requirements Over 10 years experience in residential property management, ideally in new-build or PRS environments. Proven leadership skills with experience managing multi-site teams and complex portfolios. Strong working knowledge of UK property management compliance (health & safety, tenancy law, prescribed information). Strong understanding of our property management systems (Qube/ Fixflo). Experience building out a property management team Experience managing a property management team broken down into siloed teams to boost scalability. Experience coordinating with managing agents and using dynamic operational levers. Member of ARLA or TPI. Experience of system/process implementation, design or change management. Experience in a high growth environment and building/ scaling teams.Desirable Skills Exposure to mixed-tenure or large-scale residential portfolios. Experience with mobilisation of new developments We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. If you'd like an adjustment to the recruitment process just let us know.If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Confidential Executive Search: General Manager - Luxury Hospitality (UK) Job Overview: Oplu has been exclusively appointed to conduct a confidential executive search for a General Manager to oversee day-to-day operations at a prestigious five-star luxury hospitality property in the United Kingdom. This is a discreet leadership appointment for a single-property hospitality business owned by a UHNW family office structure and undergoing a significant redevelopment project. The General Manager will be the driving force in ensuring service excellence and operational performance across this multi-faceted, high-profile property. Key Responsibilities: Lead day-to-day operations of the property, ensuring seamless five-star service delivery Recruit, coach, and train all hospitality staff, embedding a culture of excellence Uphold safety, security, and health protocols for guests, employees, and property in line with UK regulations and internal risk frameworks Set, manage, and review departmental budgets in partnership with the Financial Controller and department heads Lead daily operations across all departments, ensuring world-class guest experiences in line with five-star hospitality standards Recruit, inspire, and develop a high-performing hospitality team that embodies a culture of excellence and discretion Oversee efficiency, compliance, and cost control while maintaining impeccable service standards Collaborate closely with the CEO and ownership on the property's relaunch and long-term strategy Champion innovation and operational improvements while respecting traditional hallmarks of luxury service Candidate Profile: Minimum of 10 years' operational leadership experience in luxury hospitality Demonstrated success as General Manager, Hotel Director, or senior operations leader in five-star hotels, resorts, or internationally recognised hospitality properties Proven ability to manage complex, multi-revenue stream hospitality environments including dining, wellness, leisure, and events Exceptional leadership, communication, and cultural awareness skills Commercially astute with strong P&L management and guest satisfaction metrics Ability to work closely with UHNW ownership and investors with discretion and professionalism Why This Role? This is a rare opportunity to lead the relaunch of a landmark UK luxury property, ensuring it becomes a benchmark for service, innovation, and guest satisfaction. The successful candidate will leave a lasting mark on one of the most ambitious redevelopment projects in the hospitality sector. Please note:At Oplu, we specialise in discreet, high-calibre executive search for luxury hospitality, private estates, and family offices. We rarely advertise positions of this level publicly, and are doing so here only to ensure we connect with the most exceptional leaders in the market. Applications will be handled in the strictest confidence. Due to the high level of interest expected, only shortlisted candidates will be contacted within 14 days of application.
Dec 06, 2025
Full time
Confidential Executive Search: General Manager - Luxury Hospitality (UK) Job Overview: Oplu has been exclusively appointed to conduct a confidential executive search for a General Manager to oversee day-to-day operations at a prestigious five-star luxury hospitality property in the United Kingdom. This is a discreet leadership appointment for a single-property hospitality business owned by a UHNW family office structure and undergoing a significant redevelopment project. The General Manager will be the driving force in ensuring service excellence and operational performance across this multi-faceted, high-profile property. Key Responsibilities: Lead day-to-day operations of the property, ensuring seamless five-star service delivery Recruit, coach, and train all hospitality staff, embedding a culture of excellence Uphold safety, security, and health protocols for guests, employees, and property in line with UK regulations and internal risk frameworks Set, manage, and review departmental budgets in partnership with the Financial Controller and department heads Lead daily operations across all departments, ensuring world-class guest experiences in line with five-star hospitality standards Recruit, inspire, and develop a high-performing hospitality team that embodies a culture of excellence and discretion Oversee efficiency, compliance, and cost control while maintaining impeccable service standards Collaborate closely with the CEO and ownership on the property's relaunch and long-term strategy Champion innovation and operational improvements while respecting traditional hallmarks of luxury service Candidate Profile: Minimum of 10 years' operational leadership experience in luxury hospitality Demonstrated success as General Manager, Hotel Director, or senior operations leader in five-star hotels, resorts, or internationally recognised hospitality properties Proven ability to manage complex, multi-revenue stream hospitality environments including dining, wellness, leisure, and events Exceptional leadership, communication, and cultural awareness skills Commercially astute with strong P&L management and guest satisfaction metrics Ability to work closely with UHNW ownership and investors with discretion and professionalism Why This Role? This is a rare opportunity to lead the relaunch of a landmark UK luxury property, ensuring it becomes a benchmark for service, innovation, and guest satisfaction. The successful candidate will leave a lasting mark on one of the most ambitious redevelopment projects in the hospitality sector. Please note:At Oplu, we specialise in discreet, high-calibre executive search for luxury hospitality, private estates, and family offices. We rarely advertise positions of this level publicly, and are doing so here only to ensure we connect with the most exceptional leaders in the market. Applications will be handled in the strictest confidence. Due to the high level of interest expected, only shortlisted candidates will be contacted within 14 days of application.
# Commercial Properties Manager Job Introduction What you'll do As a Commercial Properties Manager , you will lead and motivate a team to deliver a professional and compliant commercial property management service. You'll play a key role in shaping the commercial spaces within our estates, ensuring they complement residential uses while maximising value and supporting vibrant communities. This is a strategic leadership role that combines operational excellence with commercial acumen.How you'll do it Lead and manage a team of Commercial Properties Officers and a Department Coordinator to deliver high-quality services. Oversee lettings and sales of commercial units, developing strategies to maximise asset value. Ensure compliance with all aspects of commercial property management, including policies, procedures, and legislation. Manage budgets, financial KPIs, and business plan objectives to secure maximum returns for the portfolio. Build and maintain strong relationships with internal teams, tenants, contractors, and external stakeholders. Oversee building works, repairs, maintenance programmes, and complex tenant fit-outs. Provide high-quality business reports, market analysis, and performance data to senior management. Deputise for the Head of Communities and Commercial Properties when required. Drive service improvement initiatives and embed a culture of collaboration and customer focus. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential: Experience at management level in a commercially focused property environment. Strong knowledge of commercial property legislation, landlord and tenant law, and property management regulations. Proven experience and ability to lead teams, manage budgets, and deliver business improvement projects. Excellent communication skills, including report writing and presenting to senior stakeholders. Thorough understanding of commercial lettings, sales processes, and negotiation of complex transactions. Experience of setting and managing budgets. Desirable: MRICS qualification or working towards it.Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 14th December Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents OpenStreetMap contributors Commercial Properties Manager Salary £57,271 to £63,635 per annum for 35 hours per week. Frequency Annual Job Reference nhg/TP/36088/1702 Contract Type Permanent Working Hours 35 Location Bruce Kenrick House , United Kingdom Posted on 03 December, 2025 Closing Date 14 December, 2025 Spread the word Jobs in the same category
Dec 06, 2025
Full time
# Commercial Properties Manager Job Introduction What you'll do As a Commercial Properties Manager , you will lead and motivate a team to deliver a professional and compliant commercial property management service. You'll play a key role in shaping the commercial spaces within our estates, ensuring they complement residential uses while maximising value and supporting vibrant communities. This is a strategic leadership role that combines operational excellence with commercial acumen.How you'll do it Lead and manage a team of Commercial Properties Officers and a Department Coordinator to deliver high-quality services. Oversee lettings and sales of commercial units, developing strategies to maximise asset value. Ensure compliance with all aspects of commercial property management, including policies, procedures, and legislation. Manage budgets, financial KPIs, and business plan objectives to secure maximum returns for the portfolio. Build and maintain strong relationships with internal teams, tenants, contractors, and external stakeholders. Oversee building works, repairs, maintenance programmes, and complex tenant fit-outs. Provide high-quality business reports, market analysis, and performance data to senior management. Deputise for the Head of Communities and Commercial Properties when required. Drive service improvement initiatives and embed a culture of collaboration and customer focus. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential: Experience at management level in a commercially focused property environment. Strong knowledge of commercial property legislation, landlord and tenant law, and property management regulations. Proven experience and ability to lead teams, manage budgets, and deliver business improvement projects. Excellent communication skills, including report writing and presenting to senior stakeholders. Thorough understanding of commercial lettings, sales processes, and negotiation of complex transactions. Experience of setting and managing budgets. Desirable: MRICS qualification or working towards it.Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 14th December Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents OpenStreetMap contributors Commercial Properties Manager Salary £57,271 to £63,635 per annum for 35 hours per week. Frequency Annual Job Reference nhg/TP/36088/1702 Contract Type Permanent Working Hours 35 Location Bruce Kenrick House , United Kingdom Posted on 03 December, 2025 Closing Date 14 December, 2025 Spread the word Jobs in the same category
Cost Consultant London Up to 110,000 We are working with a leading multidisciplinary consultancy based in London who are looking for an experienced Facade Cost Consultant. The successful candidate will be responsible for providing expert advice on facade design, engineering, and construction and cost to ensure the highest standards of performance, aesthetics, and sustainability. Key Responsibilities: Deal with all professionals and persons within the building industry, including clients, Building Managers, architects & designers, contractors, manufacturers etc and attend and lead meetings as required. Produce high quality reports, including Technical Due Diligence reports for property acquisitions, sale or re-financing, PPM etc. Review and prepare budget costs where an instruction requires it and support the team in preparing budget costs for such projects. Prepare fee proposals, check fees sent by other team members and ensure that a Director has reviewed them before issuing to the Client. Support junior team members in carrying out their roles, by sharing the knowledge and providing support during the execution of works. Collaborate with other teams and departments, to be personally involved and encourage others to support the team and the company. Manage time efficiently in respect of all the different workflows, without impact on the delivery of each. Ensure that the Team Leader is informed when there is an impact on processes, delivery or quality of output, provide resolutions to the issues encountered. Person Specification/Requirements Essential: 10+ years hands on experience with a specialist in the fa ade industry. Previous Experience as a Quantity Surveyor, Commercial Manager or Cost Consultant. Knowledge of building construction and fa ade systems. Proven experience in facade design and consulting within a multidisciplinary environment. Job Description: Conversant with all the mainstream fa ade materials with regards to their design, performance and cost Conversant with British, European and other international standards. Conversant with fa ade testing and test procedures. Commercial understanding of fees and budgets Aspirational Work towards acquiring more Expert Witness and legal representations experience. Gradually build a network and contacts to generate and develop new business Possess professional qualification in quantity surveying or commercial management, ideally RICS or CIOB. MSc in Facade Engineering degree also useful but not essential. Regularly consider how to keep ahead of competitors and champion new and innovative business opportunities while keeping the interests of the wider company in mind. Set objectives and roles at an early stage to focus and co-ordinate the team effort.
Dec 06, 2025
Full time
Cost Consultant London Up to 110,000 We are working with a leading multidisciplinary consultancy based in London who are looking for an experienced Facade Cost Consultant. The successful candidate will be responsible for providing expert advice on facade design, engineering, and construction and cost to ensure the highest standards of performance, aesthetics, and sustainability. Key Responsibilities: Deal with all professionals and persons within the building industry, including clients, Building Managers, architects & designers, contractors, manufacturers etc and attend and lead meetings as required. Produce high quality reports, including Technical Due Diligence reports for property acquisitions, sale or re-financing, PPM etc. Review and prepare budget costs where an instruction requires it and support the team in preparing budget costs for such projects. Prepare fee proposals, check fees sent by other team members and ensure that a Director has reviewed them before issuing to the Client. Support junior team members in carrying out their roles, by sharing the knowledge and providing support during the execution of works. Collaborate with other teams and departments, to be personally involved and encourage others to support the team and the company. Manage time efficiently in respect of all the different workflows, without impact on the delivery of each. Ensure that the Team Leader is informed when there is an impact on processes, delivery or quality of output, provide resolutions to the issues encountered. Person Specification/Requirements Essential: 10+ years hands on experience with a specialist in the fa ade industry. Previous Experience as a Quantity Surveyor, Commercial Manager or Cost Consultant. Knowledge of building construction and fa ade systems. Proven experience in facade design and consulting within a multidisciplinary environment. Job Description: Conversant with all the mainstream fa ade materials with regards to their design, performance and cost Conversant with British, European and other international standards. Conversant with fa ade testing and test procedures. Commercial understanding of fees and budgets Aspirational Work towards acquiring more Expert Witness and legal representations experience. Gradually build a network and contacts to generate and develop new business Possess professional qualification in quantity surveying or commercial management, ideally RICS or CIOB. MSc in Facade Engineering degree also useful but not essential. Regularly consider how to keep ahead of competitors and champion new and innovative business opportunities while keeping the interests of the wider company in mind. Set objectives and roles at an early stage to focus and co-ordinate the team effort.
We are delighted to be working in partnership with Muir Group , who are seeking a talented Multi-Skilled Joiner to join their Homes team. This is an excellent opportunity to become part of a respected organisation, delivering high-quality repairs and maintenance services while living the We're Muir values. Purpose Deliver efficient, high-quality repairs and maintenance (joinery, plumbing, building) across tenanted properties, empty homes, and planned projects, ensuring excellent customer service and workmanship. Salary & Package Salary: 36,228 per Annum Pension: 4% employers Package: Van and Fuel Card Hours: 40 hours Location: Muir are based in Chester, their properties cover the North West, we aim to minimise travel as much as possible Holidays: 23 increasing to 26 with service Key Responsibilities Represent Muir Group positively, following We're Muir values. Complete repairs to high standards, protecting customer property and leaving work areas tidy. Aim for first-time fixes and follow appointment processes. Work safely, complying with Health & Safety requirements. Use mobile technology for accurate, real-time reporting. Resolve routine issues independently, liaising with Team Leader when needed. Work collaboratively across teams and communicate courteously with customers. Participate in emergency call-out rota. Maintain accurate documentation (timesheets, vehicle checks). Manage van stock and liaise with suppliers. Uphold corporate image through professional conduct, uniform, tools, and vehicle care. Identify and report property or safeguarding concerns. Support apprentices and colleagues when required. Attend corporate events and contribute to service improvement. Requirements Essential: Qualifications in at least one trades (C&G, NVQ or equivalent). Broad knowledge of multi-skilled building activities. Health & Safety awareness. Computer literacy or willingness to learn. Valid UK driving licence. Strong teamwork, customer focus, and alignment with We're Muir values. Self-motivated, flexible, and able to work alone or as part of a team. Desirable: Housing sector experience. Knowledge of repairs legislation (incl. Awaab's Law). Asbestos awareness. Willingness to work outside standard hours. Ability to support apprentices and advise colleagues. Understanding of Equality, Diversity & Inclusivity. Empathy and ability to handle difficult conversations. Personal Attributes Role model for Muir values. Passionate about customer service and continuous improvement. Diplomatic, confidential, and respectful. Champions safe, warm, quality homes.
Dec 06, 2025
Full time
We are delighted to be working in partnership with Muir Group , who are seeking a talented Multi-Skilled Joiner to join their Homes team. This is an excellent opportunity to become part of a respected organisation, delivering high-quality repairs and maintenance services while living the We're Muir values. Purpose Deliver efficient, high-quality repairs and maintenance (joinery, plumbing, building) across tenanted properties, empty homes, and planned projects, ensuring excellent customer service and workmanship. Salary & Package Salary: 36,228 per Annum Pension: 4% employers Package: Van and Fuel Card Hours: 40 hours Location: Muir are based in Chester, their properties cover the North West, we aim to minimise travel as much as possible Holidays: 23 increasing to 26 with service Key Responsibilities Represent Muir Group positively, following We're Muir values. Complete repairs to high standards, protecting customer property and leaving work areas tidy. Aim for first-time fixes and follow appointment processes. Work safely, complying with Health & Safety requirements. Use mobile technology for accurate, real-time reporting. Resolve routine issues independently, liaising with Team Leader when needed. Work collaboratively across teams and communicate courteously with customers. Participate in emergency call-out rota. Maintain accurate documentation (timesheets, vehicle checks). Manage van stock and liaise with suppliers. Uphold corporate image through professional conduct, uniform, tools, and vehicle care. Identify and report property or safeguarding concerns. Support apprentices and colleagues when required. Attend corporate events and contribute to service improvement. Requirements Essential: Qualifications in at least one trades (C&G, NVQ or equivalent). Broad knowledge of multi-skilled building activities. Health & Safety awareness. Computer literacy or willingness to learn. Valid UK driving licence. Strong teamwork, customer focus, and alignment with We're Muir values. Self-motivated, flexible, and able to work alone or as part of a team. Desirable: Housing sector experience. Knowledge of repairs legislation (incl. Awaab's Law). Asbestos awareness. Willingness to work outside standard hours. Ability to support apprentices and advise colleagues. Understanding of Equality, Diversity & Inclusivity. Empathy and ability to handle difficult conversations. Personal Attributes Role model for Muir values. Passionate about customer service and continuous improvement. Diplomatic, confidential, and respectful. Champions safe, warm, quality homes.
Divisional Managing Director - Repairs or Voids Location: Northern Home Counties / East Midlands Border (with regional and national travel) Salary: 200,000- 220,000 base + performance bonus Total Package Potential: 300,000 (including performance bonus, car allowance, healthcare, and executive benefits) About the Business This is a rare opportunity to join a fast-growing, privately owned property services company delivering responsive repairs, maintenance, and refurbishment services across the UK. The business has built an exceptional reputation through a clear, results-focused formula: operational excellence, accountability, and pace. It has evolved from its regional roots into a nationally recognised player, trusted by major social housing providers, local authorities, and large-scale student accommodation operators. The company continues to expand nationally while retaining the family values, transparency, and "can-do" attitude that underpin its success. This is not a corporate environment - it is a high-performance, entrepreneurial business that values action, ownership, and delivery. Decisions are made quickly. Leaders are expected to be visible, engaged, and operationally involved. It's a culture built on credibility through results, where respect is earned through delivery, not title. The Opportunity The Divisional Managing Director - Repairs or Voids will take full operational and commercial leadership of one of the company's largest business areas. Reporting to the Managing Director, you will oversee multiple regions, contracts, and customer portfolios, ensuring service excellence, profitability, and performance consistency across the division. You will lead and develop a team of Business Unit Directors, Contract Managers, and operational delivery leaders, mentoring and coaching them to strengthen capability and ensure succession as the business extends its national reach. This is a high-visibility operational leadership role, not a detached strategic post. You will be regularly in the field, with teams and clients, diagnosing performance issues early, resolving service challenges, and reinforcing delivery standards. You will personally drive service improvement, customer satisfaction, and workforce engagement while maintaining commercial control. You will act as the operational heartbeat of the business - setting the tone for pace, standards, and accountability, and ensuring that our client's reputation for reliability and responsiveness continues to set it apart from competitors. Ideal Candidate You are an operational leader first and foremost - commercially astute, decisive, and hands-on. You have come up through the ranks, led front-line delivery, and now oversee large service operations where quality, customer outcomes, and financial performance are measured daily. You lead through credibility and presence, not position. You take ownership, build trust, and are at your best where the pressure is high and results are visible. You'll bring a track record of running multi-million-pound business units or divisions, leading large, distributed operational teams, and delivering measurable improvement in customer satisfaction, service reliability, and profitability. Relevant Backgrounds You will come from a service-based, operationally intensive industry where success depends on visible leadership, measurable delivery, and client trust. Potential source sectors include: Facilities Management (FM): Managing reactive and planned maintenance, field teams, and SLA-driven contracts. Property Maintenance, Engineering, or Construction Services: Multi-trade or M&E repairs and refurbishment across housing, commercial, or student accommodation portfolios. Utilities or Infrastructure Services: Large-scale, regulated field operations with high compliance and customer-impact sensitivity. Outsourced Service Providers (with tangible delivery operations): Multi-contract businesses where service quality and responsiveness directly drive retention and growth. Third-Party Contract Logistics / Supply Chain Operations: Multi-site, time-critical delivery environments with full P&L and people accountability. Multi-Site Manufacturing, Production, or Automotive Services (with technical or trades workforces): Operational leadership across multiple plants or service centres, focused on performance, productivity, and quality. Aviation MRO or Complex Multi-Site Technical Services: Maintenance and repair environments requiring pace, precision, and compliance. Each of these environments demands what our client values most: pace, accountability, operational ownership, and high-trust leadership that drives people and performance. The Person Proven ability to lead large, front-line teams and manage multi-million-pound P&Ls. Hands-on, visible, and engaged - a leader who earns credibility on the ground. Skilled in troubleshooting and operational problem-solving; proactive in addressing performance and client issues. Strong communicator and relationship-builder with clients, partners, and internal teams. Experienced in mentoring and developing senior managers and operational leaders. Commercially disciplined - able to balance service quality with efficiency and cost control. Resilient, pragmatic, and unflustered under pressure. Straightforward, clear, and consistent in expectations and decision-making. You will lead from the front, inspire confidence through action, and bring a winning mindset to every challenge. Selection Process & Expectations This appointment is business-critical and will involve an intensive, multi-stage selection process. Candidates should expect to demonstrate tangible, evidence-based achievements at each stage. We are seeking proven winners - operational leaders who can clearly show how they have delivered measurable improvements in: Service and operational performance Business growth and margin improvement People development and succession planning Customer satisfaction and retention Supporting commercial teams to secure and retain contracts through outstanding delivery Applicants who can provide specific, quantifiable examples of where they have achieved these results will be prioritised. This is a role for a doer, not a talker - a leader who leads by example and produces results through visibility, accountability, and action. What's on Offer Base Salary: 200,000 - 220,000 Performance Bonus: Based on divisional profit, KPI delivery, and customer satisfaction Total Package Potential: 300,000 (including performance bonus, car allowance, healthcare, and executive benefits) Environment: Entrepreneurial, dynamic, and commercially driven - a culture that rewards delivery, pace, and ownership. Why This Role This is a defining opportunity for a hands-on, operationally minded leader to take charge of a major division within one of the UK's most dynamic and fast-growing property services businesses. For the right candidate, it offers autonomy, challenge, and the chance to build people, performance, and culture as the company continues its nationwide expansion. If you are a proven operational leader who delivers results through visibility, pace, and accountability - and can evidence those achievements at every stage - this is the role that will define your next decade.
Dec 05, 2025
Full time
Divisional Managing Director - Repairs or Voids Location: Northern Home Counties / East Midlands Border (with regional and national travel) Salary: 200,000- 220,000 base + performance bonus Total Package Potential: 300,000 (including performance bonus, car allowance, healthcare, and executive benefits) About the Business This is a rare opportunity to join a fast-growing, privately owned property services company delivering responsive repairs, maintenance, and refurbishment services across the UK. The business has built an exceptional reputation through a clear, results-focused formula: operational excellence, accountability, and pace. It has evolved from its regional roots into a nationally recognised player, trusted by major social housing providers, local authorities, and large-scale student accommodation operators. The company continues to expand nationally while retaining the family values, transparency, and "can-do" attitude that underpin its success. This is not a corporate environment - it is a high-performance, entrepreneurial business that values action, ownership, and delivery. Decisions are made quickly. Leaders are expected to be visible, engaged, and operationally involved. It's a culture built on credibility through results, where respect is earned through delivery, not title. The Opportunity The Divisional Managing Director - Repairs or Voids will take full operational and commercial leadership of one of the company's largest business areas. Reporting to the Managing Director, you will oversee multiple regions, contracts, and customer portfolios, ensuring service excellence, profitability, and performance consistency across the division. You will lead and develop a team of Business Unit Directors, Contract Managers, and operational delivery leaders, mentoring and coaching them to strengthen capability and ensure succession as the business extends its national reach. This is a high-visibility operational leadership role, not a detached strategic post. You will be regularly in the field, with teams and clients, diagnosing performance issues early, resolving service challenges, and reinforcing delivery standards. You will personally drive service improvement, customer satisfaction, and workforce engagement while maintaining commercial control. You will act as the operational heartbeat of the business - setting the tone for pace, standards, and accountability, and ensuring that our client's reputation for reliability and responsiveness continues to set it apart from competitors. Ideal Candidate You are an operational leader first and foremost - commercially astute, decisive, and hands-on. You have come up through the ranks, led front-line delivery, and now oversee large service operations where quality, customer outcomes, and financial performance are measured daily. You lead through credibility and presence, not position. You take ownership, build trust, and are at your best where the pressure is high and results are visible. You'll bring a track record of running multi-million-pound business units or divisions, leading large, distributed operational teams, and delivering measurable improvement in customer satisfaction, service reliability, and profitability. Relevant Backgrounds You will come from a service-based, operationally intensive industry where success depends on visible leadership, measurable delivery, and client trust. Potential source sectors include: Facilities Management (FM): Managing reactive and planned maintenance, field teams, and SLA-driven contracts. Property Maintenance, Engineering, or Construction Services: Multi-trade or M&E repairs and refurbishment across housing, commercial, or student accommodation portfolios. Utilities or Infrastructure Services: Large-scale, regulated field operations with high compliance and customer-impact sensitivity. Outsourced Service Providers (with tangible delivery operations): Multi-contract businesses where service quality and responsiveness directly drive retention and growth. Third-Party Contract Logistics / Supply Chain Operations: Multi-site, time-critical delivery environments with full P&L and people accountability. Multi-Site Manufacturing, Production, or Automotive Services (with technical or trades workforces): Operational leadership across multiple plants or service centres, focused on performance, productivity, and quality. Aviation MRO or Complex Multi-Site Technical Services: Maintenance and repair environments requiring pace, precision, and compliance. Each of these environments demands what our client values most: pace, accountability, operational ownership, and high-trust leadership that drives people and performance. The Person Proven ability to lead large, front-line teams and manage multi-million-pound P&Ls. Hands-on, visible, and engaged - a leader who earns credibility on the ground. Skilled in troubleshooting and operational problem-solving; proactive in addressing performance and client issues. Strong communicator and relationship-builder with clients, partners, and internal teams. Experienced in mentoring and developing senior managers and operational leaders. Commercially disciplined - able to balance service quality with efficiency and cost control. Resilient, pragmatic, and unflustered under pressure. Straightforward, clear, and consistent in expectations and decision-making. You will lead from the front, inspire confidence through action, and bring a winning mindset to every challenge. Selection Process & Expectations This appointment is business-critical and will involve an intensive, multi-stage selection process. Candidates should expect to demonstrate tangible, evidence-based achievements at each stage. We are seeking proven winners - operational leaders who can clearly show how they have delivered measurable improvements in: Service and operational performance Business growth and margin improvement People development and succession planning Customer satisfaction and retention Supporting commercial teams to secure and retain contracts through outstanding delivery Applicants who can provide specific, quantifiable examples of where they have achieved these results will be prioritised. This is a role for a doer, not a talker - a leader who leads by example and produces results through visibility, accountability, and action. What's on Offer Base Salary: 200,000 - 220,000 Performance Bonus: Based on divisional profit, KPI delivery, and customer satisfaction Total Package Potential: 300,000 (including performance bonus, car allowance, healthcare, and executive benefits) Environment: Entrepreneurial, dynamic, and commercially driven - a culture that rewards delivery, pace, and ownership. Why This Role This is a defining opportunity for a hands-on, operationally minded leader to take charge of a major division within one of the UK's most dynamic and fast-growing property services businesses. For the right candidate, it offers autonomy, challenge, and the chance to build people, performance, and culture as the company continues its nationwide expansion. If you are a proven operational leader who delivers results through visibility, pace, and accountability - and can evidence those achievements at every stage - this is the role that will define your next decade.
