10 jobs found

We are looking for a Programme Administrator for a 5 month FTC to input, maintain and analyse information for the New Homes team and provide administrative support to ensure the successful delivery of new homes into management and through the defect liability period. What you'll be doing Manage the administrative process for new homes being handed over into management/sale and liaise with internal stakeholders to ensure successful delivery and full and accurate property information. Lead on reporting requirements (including maintenance) for the New Homes Team to enable analysis of project, KPI and defect related information. Lead in the creation of new home property records for all new homes being constructed for the New Homes Team, including maintenance of records on CHP's data management systems. Lead in the monitoring and maintenance of all property records and contract-related documents to ensure all documentation is received and is accurate, liaising with a range of internal and external customers. Assist with the administrative tasks related to the defects management process. What we are looking for Experience of working in an office environment. Excellent IT skills with a good knowledge of Microsoft Office (Word, Excel and Outlook). Ability to work accurately and meet deadlines. Excellent communication skills. Excellent organisational skills. Please note this role is a fixed term Contract running until March 31st 2026 Benefits The salary for this post will be 29,024 pro rata Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipate volunteering programme Competitive pension scheme 25 days annual leave pro rata per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.

Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in London . This role is a 12 Month Fixed-Term Contract to cover Maternity Leave. Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Other duties include: Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Carry out any reasonable request from management. To keep up to date with industry innovations and with the on-site management team to ensure 61 is seen as a lighthouse. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Experience managing a front of house/reception team is preferred. Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.

Regional Property Manager: £54,224 - £57,077 9 Month Fixed Term Contract We are recruiting for a Regional Property Manager to oversee a team of Repairs Officers, and a Project Support Officer carrying out the management of, Responsive Repairs, Alteration Requests, Formal Complaints, Damp and Mould cases and Voids across the MTVH stock in the Midlands and East Anglia. This is an interim position with the possibility of becoming permanent. What you'll need to succeed You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor and provide reports on performance for all KPI?s. - Strong leadership skills and background in managing a multifaceted repairs team - Experience of Contract Management (essential) - Proven competency with building pathology - History of dealing with customers from different backgrounds, and delivering a positive and transparent service - Experience of analysing customer feedback to achieve service improvements - Attention to detail and accuracy in reporting - Experience of working with external stakeholders - Experience of dealing with customers and responding to customer enquiries on the phone and in writing - Budget management - adhering to budget set and managing expectations - Strong Leadership skills and the ability to manage a varied and demanding workforce - A self-starter who isn't afraid of challenge - Must have car and business insurance. Desirable - Housing Experience or working in a related field To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years. Proposed dates for interviews: W.C 10th House, Beeston, NG9 1LA Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we?re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Operational Mobilisation Manager Bedford - Hybrid role Full Time 12 month fixed term contract Circa £68,000 with potential for negotiation for exceptional candidate bpha are a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford. We work right across the Oxford to Cambridge Arc, and own or manage over 19,000 homes. As one of the top 25 housing association developers in the country, we are committed to providing quality repair and maintenance services to our Residents. Our amazing hard-working team make sure our properties are maintained to the highest standard, whilst ensuring our homes meet the needs of our Residents. As an organisation, we are moving our repairs service in house and we are looking for an Operational Mobilisation Manager to support this change. The main purpose of this role is to develop and implement good operational controls, systems, policies, procedures and record keeping during the mobilisation of the In-House Maintenance Services, mitigating and controlling operational risk and enabling the delivery of a safe, right first time, quality focused, customer centric service. What you will be doing: * Ensuring that the mobilisation plan is kept updated and delivery is in line with the expected milestones * Developing a service which understands the needs of our customers and delivers positive outcomes for them * Recruiting a highly motivated, empowered and engaged team that work together to positively contribute towards delivering the vision and mission of the service * Creating and implementing insightful operational reporting that enables IHMS to be service and data aware and allows continuous improvement * Developing an approved products list that ensures that the operational team have all the right PPE, tools, equipment and materials * Working collaboratively across the organisation to encourage cross functional engagement We’d love to meet someone with: * Experience of working within an operational management position within property maintenance or similar * An HNC, HND, CIOB, degree or equivalent along with CSCS / SMSTS or equivalent * Highly developed problem solving and report writing skills * Excellent IT and data analysis skills * Strong communication skills with the ability to liaise effectively at all levels * A commitment to excellence in customer service * Good all round construction knowledge * Good knowledge of NHF schedule of rates and other cost recovery methods * Good knowledge of construction health and safety, best practice and safe methods of working * Experience of operating within tight budgetary constraints and providing creative solutions * Experience of using data analysis to effective positive change and of making strategic managerial decisions * Good knowledge of HR practice and legislation would be advantageous as would experience of public sector procurement Amongst what we offer you is: * A competitive salary of circa £68,000 * 28 days holiday PLUS Bank Holidays * A generous contributory pension scheme * Private health care * Free life assurance * Access to an extensive suite of wellbeing services and tools including a digital gym * Opportunities for learning and development * Discounted gym membership * Retail discount scheme Please note the successful candidate will need to complete a basic DBS application. Closing date:Friday 4th February We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible

Asbestos Manager / Surveyor Chippenham, Wiltshire £39,870 - £43,856 (+ £750 Car Allowance) per annum – depending on skills Contract type – Fixed Term (6 months) Working hours – Full Time Our client develops a range of new homes – for rent, shared ownership, and sale – while also providing housing management, care and support, and commercial property services. They increase the opportunities for people to thrive by giving them access to great homes and services to match. This supports the creation of strong and vibrant communities. They make a difference to people’s lives – and this is something they want to continue doing, for more people, every day, and they have ambitious plans to simplify and modernise their organisation, to become a simply brilliant landlord. About the role They are currently recruiting an Asbestos Manager on a 6 month contract to be part of a cohesive and supportive team of building safety professionals in an organisation that values all aspects of property safety. You will provide management and supervision to the Asbestos team and the Group to ensure that the requirements relating to asbestos management are effectively delivered. You will carry out the role of asbestos surveyor when required alongside supervisory responsibilities. You must manage asbestos policies, procedures, management plans, action plans, risk assessments and method statements; and review and update these periodically in-line with legislation and good practice guidelines. Within the role you will raise awareness of asbestos related issues across the Group as well as offer advice and act as the key point of contact for all internal and external asbestos related enquiries. About you It is essential that you have a HNC/D in a Building related subject or qualified by experience along with a BOHS P402 and P405 Asbestos certificate. You will have previous experience managing asbestos related projects and teams and have a strong knowledge of property maintenance and building construction. You must have a good track record of managing all aspects of building contracts; supervising contractors and consultants, monitoring performance and delivering projects on-time within budget. Within the role, it is essential that you have the ability to use computerised systems, i.e. Microsoft Word, Excel and PowerPoint to an intermediate level. You will also be required to present complex information clearly and concisely, orally and in writing, to different levels and groups. A current full driving licence is required as there will be a requirement to travel across several sites. Benefits In support and recognition of their colleagues who will help them deliver their employer strategy, they offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP). All individuals who apply to work there are considered on their merits in line with their Diversity and Inclusion strategy and policy. Our client is a Disability Confident Employer therefore they actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the ‘essential eligibility criteria’ for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout their selection processes please let us know. Closing Date – 9 November 2020 Interview Date - TBC

Land & Partnership Manager (Housing) Full time - 36.5 hours per week Kents Hill, Milton Keynes £65,000 Fixed term contract for 12 months Would you thrive in a job that is making a real difference to people’s lives in your region? Our client is more than just a financially strong Housing Association, they are making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for customers. They provide additional, critical services to support the most vulnerable but also build shared ownership and outright sales for those who want to get on the property ladder. About the role: They are currently seeking a Land & Partnerships Manager to join them on a fixed term contract to cover maternity leave. The role will implement the New Business and Development Strategy, and will identify and assess new business opportunities. Your main responsibilities will include: * Progressing new opportunities through feasibility assessments, negotiations and internal approvals. * Taking the project management lead for land led schemes, obtaining planning, procuring build contracts or partnership development agreements to enable starts on site. * Working with other colleagues and external stakeholders to complete required due diligence and manage any associated risks. What they’re looking for: * Previous experience of successfully managing home building risks, through identification, due diligence, planning, procurement, building and occupation (letting and selling) new housing on a range of tenures. * A track record of working within Homes England and/or other public funding authority procedures. * Experience of working at strategic level on the development of new business and of partnership working to develop new schemes. * The ability to network and communicate across a range of different stakeholders / levels. * The ability to travel effectively and efficiently to our client’s sites. What they offer: * Annual leave up to 30 days * Generous defined contribution pension scheme – employer contribution up to 10% * Life assurance (2x salary) * Generous sick pay * Free car parking * Numerous learning and development opportunities including qualifications * Paid professional subscriptions (max 2 if both relevant to role) * Flexible working within agile framework * Medicash counselling (helpline and face to face) * On-site wellbeing activities including Massages, * Free annual flu jabs * Plus lots more! If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to customers, great at your job and with a ‘can-do’ attitude, they want to hear from you. You are just one click away from starting your journey … Our client is committed to implementing our Equality, Diversity and Customer Care Policy and is proactive about safeguarding vulnerable adults and children. NO AGENCIES

Vistry Group brings together the energy and talents of Bovis Homes, Linden Homes and Vistry Partnerships (formerly Galliford Try Partnerships). With developments from Northumberland to Cornwall and Cheshire to Norfolk, Vistry Group will be delivering around 12,000 homes a year across the country, this makes us one of the top five housebuilders in the UK. We are a real powerhouse of a business with a focus on delivering for our people, our customers, our clients, our contractors and our shareholders. Our Story: Bovis Homes and Linden Homes are award-winning brands that make up the housebuilding arm of Vistry Group. With a focus on the customer, they strive to deliver quality homes and service, creating thriving, sustainable communities in the process. The biggest assets for both Bovis and Linden are their people, with teams with specialist skills and experience that span multiple disciplines. We are also proud to have collectively achieved 5 star HBF status. In a Nutshell: As our Quality Control Inspector it will be your responsibility to inspect multiple Housing sites and various stages of the construction process. You will deliver the 'Continuing our commitment to our customers' promise as identified in the Customer Care Charter and to the standards as identified in the Customer Care Best Practice Guide. This role is a 6 month Fixed Term Contract What we would like from you: Key Responsibilities - Record non-conformance, assess and implement both corrections and corrective action Identify and record items / processes that lead to non-conformance Assist in the development of the team's 'Defect Free' culture and carry out training where required, in particular mentoring team members The post-holder must at all times carry out their duties and responsibilities to comply with Vistry Group policies/procedures. Comply with programmes/deadlines etc Carry out site inspections to ensure compliance with contract drawings, specifications and quality and notify their manager of any problems, errors, discrepancies or divergences and non-confirming work. To assess the safety of works on site and compliance with current regulations and project requirements and advise of any infringements to the Area Build Manager/Director and contractor. Provide periodic reports as specified, maintain a diary of events and comply with all procedures and administration identified within the department's quality assurance policy. Record any delays and reasons for them. Arrange and witness as necessary any tests required by the contract or instructed by their manager Attend site meetings Take site photographs regularly and systematically, ensuring they are date endorsed. Carry out pre-practical completion and end of defects inspections, including preparation of 'snagging' lists and 'back-snagging' inspections if necessary To effectively manage all customer expectations and deliver excellent customer service, ensuring defects are dealt with promptly, efficiently and to the satisfaction of the customer and the company. Instruct clients/tenants in workings/use of any technical appliance/equipment installed Liaise and correspond with customer at property handover, through warranty period and beyond Attend weekly meetings reporting to Customer Services Director on status of all customers and issues within the developments Carry out formal inspections to properties, at anticipated practical completion, of the build Arrange pre-occupation and handover appointment with customers and ensure completion of any matters which may arise from pre-occupation / handover meetings Liaise with Customer Care Coordinators for any works by sub-contractors and Customer Service Operatives to properties within your development. Review, investigate and execute issues arising from customer contact, maintaining proper records and communication to all stakeholders within an agreed timescale Competencies - Educated to GSCE / GCE standard in Maths & English, and, or, BTEC diploma in Building Construction or an NVQ Level 2 or similar, or, City & Guilds in relevant trade Valid CSCS card Previous experience working as a Customer Care Technician or Site Manager Detailed understanding of NHBC customer handover requirements Building experience Onsite inspection experience Housing Developer or Main contractor background Client facing exposure Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Solid understanding of building regulations and legal obligations Excellent planning and organisations skills Capable of strategic vision Decision making/problem solving/multi-tasking A polite, tactful and assertive attitude Patience and calmness under pressure Excellent communications skills Good team working skills Behave in line with our values Willing to work extra to meet deadlines as and when the business needs require it The candidate must have gained relevant experience within the construction industry or hold relevant qualifications. The Good Stuff: Vistry Homes is a fast paced and exciting place to work. We offer our employees multiple opportunities to learn, develop and nurture successful careers with us. Some of our key benefits include… Competitive salary and package 28 days holiday plus the option to buy or sell up to 5 days Private Healthcare Sharesave scheme Company car, car allowance or travel allowance(role and geographic dependant) Support with a professional membership Inclusion and diversity are paramount to us here at Vistry Group - we firmly believe that this culture nurtures stronger performances across the wider business. All of our applicants and employees are treated fairly and respectfully, regardless of any protected characteristic/s. If you require assistance with regards to reasonable adjustments during your application process with us, then please do not hesitate to contact us - we will always be happy to help

An exciting temporary opportunity has arisen to join the Facilities Management team. This post will be based in Preston but with responsibility for assisting with a large portfolio of buildings across the Lancashire. This is an operational management role which requires an experienced facilities manager with excellent people management skills and working technical knowledge of premises health and safety. The post is being established initially on a 3 month fixed term basis. The following sets out a summary of areas of responsibility of the role and attached is the role profile and person specification for the post. Please ensure your application demonstrates your relevant knowledge, skills and experience as required. This is an essential car user post and applicants must have their own vehicle available for use at work as there will be considerable travel across Lancashire involved in the role. * To support the Senior Facilities Manager in delivering excellence in the operational management aspects across the portfolio * To assist in managing premises compliance for a large portfolio of sites, in line with statutory health and safety responsibilities * To deliver a high quality facilities management service to the County Council's county-wide area office buildings ensuring that day to day and planned maintenance of the sites provides a safe and accessible working environment for users of the buildings. * To plan, implement and monitor the provision of mobile and site facilities support and external contractor support and ensure adequate resources are available at all times to deliver service responsibilities. * To deputise for the Senior Facilities Manager and any other County Area Operations Managers as and when required in periods of absence or to jointly support the implementation of property change projects. * To ensure that service contract performance and monitoring of systems for areas offices are operating effectively through liaison with colleagues across multiple teams. * To provide professional expertise and guidance to colleagues within FM and across other professions both within the County Council and with external contractors as and when required. strgroup is acting as an Employment Business in relation to this vacancy