Hays Construction and Property
Westbury, Wiltshire
Your new company We are currently recruiting on behalf of a leading organisation that delivers facilities management and accommodation maintenance services across the UK Defence estate, supporting military personnel and their operational requirements. Your new role We are currently recruiting for an experienced Service Manager to join a high-performing facilities management team responsible for delivering maintenance services across a complex operational estate. This is an excellent opportunity for a technically minded facilities professional to take ownership of service delivery across reactive maintenance, planned preventative maintenance (PPM), remedial activities, and Billable Works, ensuring services are delivered safely, efficiently, and in line with contractual and customer expectations.Reporting to the Built Estate Manager, you will play a key role in driving operational performance, managing stakeholder relationships, and ensuring the effective coordination of internal teams, supply chain partners, and specialist contractors. You will be responsible for overseeing day-to-day maintenance activities, monitoring performance against key service levels, and proactively managing risks to ensure a consistently high standard of delivery. The successful candidate will work closely with customers and key stakeholders, providing technical support, resolving service-related issues, and identifying opportunities to enhance service performance and customer satisfaction. You will also support the planning and delivery of additional works and minor projects, ensuring resources, materials, and contractors are effectively coordinated to achieve successful outcomes. A strong understanding of compliance and assurance is essential. You will ensure all maintenance activities are delivered in accordance with statutory, contractual, and health and safety requirements, maintaining robust records through CAFM systems and ensuring all associated documentation remains accurate and up to date.This role offers the opportunity to influence continuous improvement initiatives, support compliance programmes relating to asbestos, legionella, and temporary works, and contribute to the ongoing development of maintenance delivery standards across the estate. Key Responsibilities Lead and coordinate the delivery of reactive maintenance, PPM, remedial works, and Billable Works. Manage contractor and supplier performance to ensure service excellence, value for money, and compliance with contractual obligations. Monitor operational performance, identifying risks and implementing solutions to maintain service delivery standards. Build and maintain strong relationships with customers, stakeholders, and operational teams. Ensure all activities are delivered in line with health, safety, environmental, and statutory requirements. Maintain accurate asset, compliance, and maintenance records within CAFM systems. Support the planning, mobilisation, and successful delivery of additional works and minor projects. Conduct assurance checks and drive continuous improvement across service delivery. Provide technical guidance and support to operational teams and stakeholders. Full time - Monday to Friday What you'll need to succeed The ideal candidate will:- Proven experience managing service delivery within facilities management, property maintenance, engineering, or a similar operational environment.- Strong understanding of reactive maintenance, planned preventative maintenance (PPM), remedial works, safe systems of work, and statutory compliance requirements.- Experience coordinating and managing contractors, suppliers, and operational teams to deliver services against performance targets and KPIs.- Technical background in an electrical or mechanical discipline, ideally supported by a Level 3 qualification or equivalent practical experience.- Knowledge of CAFM systems and industry standards such as JSP 375, SFG20, and health and safety management processes.- Excellent organisational skills with the ability to manage multiple priorities, solve problems proactively, and maintain attention to detail.- Strong communication and stakeholder management skills, with the ability to build effective relationships at all levels.- Experience within facilities management, defence contracts, or other regulated estates would be advantageous.- Relevant qualifications such as IOSH Managing Safely, NEBOSH, SMSTS, or CDM Awareness are desirable.- A customer-focused, solutions-driven approach with a commitment to delivering safe, compliant, and high-quality services.- Ability to obtain and maintain SC Security Clearance vetting. What you'll get in return The successful candidate will receive a salary between 37,000- 44,500 per annum dependent on experience, as well as:- 6% matched pension contribution - 25 days annual leave, plus bank holidays - Private medical insurance (single cover) - Life assurance of 2x annual salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
03/07/2026
Full time
Your new company We are currently recruiting on behalf of a leading organisation that delivers facilities management and accommodation maintenance services across the UK Defence estate, supporting military personnel and their operational requirements. Your new role We are currently recruiting for an experienced Service Manager to join a high-performing facilities management team responsible for delivering maintenance services across a complex operational estate. This is an excellent opportunity for a technically minded facilities professional to take ownership of service delivery across reactive maintenance, planned preventative maintenance (PPM), remedial activities, and Billable Works, ensuring services are delivered safely, efficiently, and in line with contractual and customer expectations.Reporting to the Built Estate Manager, you will play a key role in driving operational performance, managing stakeholder relationships, and ensuring the effective coordination of internal teams, supply chain partners, and specialist contractors. You will be responsible for overseeing day-to-day maintenance activities, monitoring performance against key service levels, and proactively managing risks to ensure a consistently high standard of delivery. The successful candidate will work closely with customers and key stakeholders, providing technical support, resolving service-related issues, and identifying opportunities to enhance service performance and customer satisfaction. You will also support the planning and delivery of additional works and minor projects, ensuring resources, materials, and contractors are effectively coordinated to achieve successful outcomes. A strong understanding of compliance and assurance is essential. You will ensure all maintenance activities are delivered in accordance with statutory, contractual, and health and safety requirements, maintaining robust records through CAFM systems and ensuring all associated documentation remains accurate and up to date.This role offers the opportunity to influence continuous improvement initiatives, support compliance programmes relating to asbestos, legionella, and temporary works, and contribute to the ongoing development of maintenance delivery standards across the estate. Key Responsibilities Lead and coordinate the delivery of reactive maintenance, PPM, remedial works, and Billable Works. Manage contractor and supplier performance to ensure service excellence, value for money, and compliance with contractual obligations. Monitor operational performance, identifying risks and implementing solutions to maintain service delivery standards. Build and maintain strong relationships with customers, stakeholders, and operational teams. Ensure all activities are delivered in line with health, safety, environmental, and statutory requirements. Maintain accurate asset, compliance, and maintenance records within CAFM systems. Support the planning, mobilisation, and successful delivery of additional works and minor projects. Conduct assurance checks and drive continuous improvement across service delivery. Provide technical guidance and support to operational teams and stakeholders. Full time - Monday to Friday What you'll need to succeed The ideal candidate will:- Proven experience managing service delivery within facilities management, property maintenance, engineering, or a similar operational environment.- Strong understanding of reactive maintenance, planned preventative maintenance (PPM), remedial works, safe systems of work, and statutory compliance requirements.- Experience coordinating and managing contractors, suppliers, and operational teams to deliver services against performance targets and KPIs.- Technical background in an electrical or mechanical discipline, ideally supported by a Level 3 qualification or equivalent practical experience.- Knowledge of CAFM systems and industry standards such as JSP 375, SFG20, and health and safety management processes.- Excellent organisational skills with the ability to manage multiple priorities, solve problems proactively, and maintain attention to detail.- Strong communication and stakeholder management skills, with the ability to build effective relationships at all levels.- Experience within facilities management, defence contracts, or other regulated estates would be advantageous.- Relevant qualifications such as IOSH Managing Safely, NEBOSH, SMSTS, or CDM Awareness are desirable.- A customer-focused, solutions-driven approach with a commitment to delivering safe, compliant, and high-quality services.- Ability to obtain and maintain SC Security Clearance vetting. What you'll get in return The successful candidate will receive a salary between 37,000- 44,500 per annum dependent on experience, as well as:- 6% matched pension contribution - 25 days annual leave, plus bank holidays - Private medical insurance (single cover) - Life assurance of 2x annual salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Description: Repairs Contract Manager Position: Repairs Contract Manager Location: Finsbury Park Salary: 56,000 per annum About the Role We are seeking an experienced and commercially minded Repairs Contract Manager to oversee our maintenance operations in the social housing division. Operating out of our head office in Finsbury Park base, you will be responsible for driving high-quality service delivery, ensuring robust financial performance, and maintaining exceptional health and safety standards. This role requires a strategic thinker who can seamlessly transition from high-level contract mobilization to day-to-day KPI management. Key Responsibilities Contract & Operations Management: Lead contract mobilization phases and ensure the efficient, effective day-to-day delivery of maintenance services. Financial & Commercial Acumen: Monitor contract profitability, utilize Schedule of Rates (SOR) codes , and assist with pricing works to ensure delivery remains at profitable levels while maximizing "Best Value." Performance & KPIs: Manage, track, and report on contract-specific KPIs to ensure service delivery meets or exceeds client expectations. Compliance & Legislation: Translate housing maintenance and property management legislation into practical, on-the-ground working practices. SHEQ Leadership: Uphold a high level of Safety, Health, Environmental, and Quality (SHEQ) awareness across all managed contracts and sites. Procurement: Navigate and support the housing sector's procurement processes efficiently. Knowledge, Skills & Experience Essential Commercial Expertise: Strong financial acumen with an understanding of Best Value, profitable delivery, and the application of SOR codes. Operational Capability: Proven track record in undertaking successful contract mobilizations and managing delivery KPIs. Procurement Knowledge: Familiarity with the housing sector's procurement lifecycle and processes. Safety Conscious: High level of SHEQ awareness and commitment to safe working practices. Desirable An understanding of current housing maintenance and property management legislation, with the ability to translate it into operational practice. Qualifications & Compliance Health & Safety: SMSTS or IOSH Managing Safety Asbestos Awareness: UKATA or IATP accredited Professional Certification: CIH Certificate in Managing Housing Maintenance, or an NVQ (or equivalent) in Construction Management / Maintenance Operations Background Check: Must hold, or be willing to undergo, a Basic DBS check What We Offer Competitive salary of 56,000 A collaborative and dynamic working environment Opportunities for professional growth and development
02/07/2026
Full time
Job Description: Repairs Contract Manager Position: Repairs Contract Manager Location: Finsbury Park Salary: 56,000 per annum About the Role We are seeking an experienced and commercially minded Repairs Contract Manager to oversee our maintenance operations in the social housing division. Operating out of our head office in Finsbury Park base, you will be responsible for driving high-quality service delivery, ensuring robust financial performance, and maintaining exceptional health and safety standards. This role requires a strategic thinker who can seamlessly transition from high-level contract mobilization to day-to-day KPI management. Key Responsibilities Contract & Operations Management: Lead contract mobilization phases and ensure the efficient, effective day-to-day delivery of maintenance services. Financial & Commercial Acumen: Monitor contract profitability, utilize Schedule of Rates (SOR) codes , and assist with pricing works to ensure delivery remains at profitable levels while maximizing "Best Value." Performance & KPIs: Manage, track, and report on contract-specific KPIs to ensure service delivery meets or exceeds client expectations. Compliance & Legislation: Translate housing maintenance and property management legislation into practical, on-the-ground working practices. SHEQ Leadership: Uphold a high level of Safety, Health, Environmental, and Quality (SHEQ) awareness across all managed contracts and sites. Procurement: Navigate and support the housing sector's procurement processes efficiently. Knowledge, Skills & Experience Essential Commercial Expertise: Strong financial acumen with an understanding of Best Value, profitable delivery, and the application of SOR codes. Operational Capability: Proven track record in undertaking successful contract mobilizations and managing delivery KPIs. Procurement Knowledge: Familiarity with the housing sector's procurement lifecycle and processes. Safety Conscious: High level of SHEQ awareness and commitment to safe working practices. Desirable An understanding of current housing maintenance and property management legislation, with the ability to translate it into operational practice. Qualifications & Compliance Health & Safety: SMSTS or IOSH Managing Safety Asbestos Awareness: UKATA or IATP accredited Professional Certification: CIH Certificate in Managing Housing Maintenance, or an NVQ (or equivalent) in Construction Management / Maintenance Operations Background Check: Must hold, or be willing to undergo, a Basic DBS check What We Offer Competitive salary of 56,000 A collaborative and dynamic working environment Opportunities for professional growth and development
Our client is a leading UK residential property business with a substantial nationwide portfolio of residential assets. The organisation is recognised for delivering high-quality homes, exceptional customer experiences and industry-leading standards of building safety and compliance. Due to continued growth and portfolio expansion, an exciting opportunity has arisen for an experienced Head of Facilities Management to lead the national FM function and drive excellence across a diverse property portfolio. Your new role You will lead the Facilities Management function nationally, ensuring the delivery of high-quality, commercially focused and fully compliant services across the portfolio. You will provide strategic leadership to a team of Regional Facilities Managers, acting as the organisation's technical FM expert and ensuring facilities management operations remain aligned with wider business objectives. Key responsibilities: Lead, manage and develop a national team of Regional Facilities Managers, driving performance, consistency and professional development. Ensure delivery of a highly compliant facilities management service across all assets while maintaining industry-leading operational standards. Oversee statutory maintenance obligations and ensure all properties remain fully compliant with contractual, statutory and regulatory requirements. Provide expert guidance to stakeholders on facilities management best practice for both operational assets and new developments. Support the mobilisation, handover and onboarding of new and acquired properties, ensuring building systems, plant and communal services are effectively designed, commissioned and maintained. Establish and maintain high standards of facilities, health, safety and environmental management throughout the business. Procure and manage hard and soft FM service contracts, monitoring contractor performance, service quality and value for money. Manage operational expenditure, maintenance budgets and forecasting activities to support commercial targets. Oversee annual budget planning in partnership with operational stakeholders and portfolio teams. Lead emergency response planning and business continuity arrangements across the portfolio, including higher-risk residential buildings. Ensure Planned Preventative Maintenance (PPM) programmes, asset life cycle plans and associated cost forecasts are in place and effectively managed. Drive continuous improvement of CAFM systems, property databases and management reporting. Monitor utilities performance, expenditure trends and procurement activity to support operational efficiency and sustainability objectives. Prepare and present operational, compliance and performance reports to senior leadership teams. Act as a key member of operational compliance forums, supporting governance and risk management activities. Work collaboratively with stakeholders across the business to drive consistency, compliance and customer service excellence. What you'll need to succeed Extensive senior-level experience within Facilities Management, ideally across large-scale residential, mixed-use or property portfolios. Strong background in Health & Safety, Environmental Management and Project Management. Detailed knowledge of fire safety legislation, including the Regulatory Reform (Fire Safety) Order 2005 and the Building Safety Act 2022. Proven experience managing statutory compliance, maintenance strategies, contractor performance and operational risk. Strong understanding of CAFM systems and facilities management technologies. Working knowledge of HMO legislation, the Housing Act and the Housing Health and Safety Rating System (HHSRS). Commercially astute with experience managing budgets, procurement activities and service contracts. Excellent communication, stakeholder management and negotiation skills. Strong leadership capability with the ability to influence and engage at all levels. Proven ability to problem solve, prioritise workloads and manage multiple projects. Full UK driving licence and willingness to travel nationally. What you'll get in return Opportunity to join a highly respected and growing residential property organisation. Strategic leadership role with influence across a substantial national portfolio. Exposure to a diverse range of operational and development assets. Collaborative and forward-thinking environment. Competitive salary and benefits package. Excellent long-term career development opportunities. Salary: 80,000 plus bonus Location: Hybrid, Manchester with the requirement to travel where needed What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
02/07/2026
Full time
Our client is a leading UK residential property business with a substantial nationwide portfolio of residential assets. The organisation is recognised for delivering high-quality homes, exceptional customer experiences and industry-leading standards of building safety and compliance. Due to continued growth and portfolio expansion, an exciting opportunity has arisen for an experienced Head of Facilities Management to lead the national FM function and drive excellence across a diverse property portfolio. Your new role You will lead the Facilities Management function nationally, ensuring the delivery of high-quality, commercially focused and fully compliant services across the portfolio. You will provide strategic leadership to a team of Regional Facilities Managers, acting as the organisation's technical FM expert and ensuring facilities management operations remain aligned with wider business objectives. Key responsibilities: Lead, manage and develop a national team of Regional Facilities Managers, driving performance, consistency and professional development. Ensure delivery of a highly compliant facilities management service across all assets while maintaining industry-leading operational standards. Oversee statutory maintenance obligations and ensure all properties remain fully compliant with contractual, statutory and regulatory requirements. Provide expert guidance to stakeholders on facilities management best practice for both operational assets and new developments. Support the mobilisation, handover and onboarding of new and acquired properties, ensuring building systems, plant and communal services are effectively designed, commissioned and maintained. Establish and maintain high standards of facilities, health, safety and environmental management throughout the business. Procure and manage hard and soft FM service contracts, monitoring contractor performance, service quality and value for money. Manage operational expenditure, maintenance budgets and forecasting activities to support commercial targets. Oversee annual budget planning in partnership with operational stakeholders and portfolio teams. Lead emergency response planning and business continuity arrangements across the portfolio, including higher-risk residential buildings. Ensure Planned Preventative Maintenance (PPM) programmes, asset life cycle plans and associated cost forecasts are in place and effectively managed. Drive continuous improvement of CAFM systems, property databases and management reporting. Monitor utilities performance, expenditure trends and procurement activity to support operational efficiency and sustainability objectives. Prepare and present operational, compliance and performance reports to senior leadership teams. Act as a key member of operational compliance forums, supporting governance and risk management activities. Work collaboratively with stakeholders across the business to drive consistency, compliance and customer service excellence. What you'll need to succeed Extensive senior-level experience within Facilities Management, ideally across large-scale residential, mixed-use or property portfolios. Strong background in Health & Safety, Environmental Management and Project Management. Detailed knowledge of fire safety legislation, including the Regulatory Reform (Fire Safety) Order 2005 and the Building Safety Act 2022. Proven experience managing statutory compliance, maintenance strategies, contractor performance and operational risk. Strong understanding of CAFM systems and facilities management technologies. Working knowledge of HMO legislation, the Housing Act and the Housing Health and Safety Rating System (HHSRS). Commercially astute with experience managing budgets, procurement activities and service contracts. Excellent communication, stakeholder management and negotiation skills. Strong leadership capability with the ability to influence and engage at all levels. Proven ability to problem solve, prioritise workloads and manage multiple projects. Full UK driving licence and willingness to travel nationally. What you'll get in return Opportunity to join a highly respected and growing residential property organisation. Strategic leadership role with influence across a substantial national portfolio. Exposure to a diverse range of operational and development assets. Collaborative and forward-thinking environment. Competitive salary and benefits package. Excellent long-term career development opportunities. Salary: 80,000 plus bonus Location: Hybrid, Manchester with the requirement to travel where needed What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are looking for an experienced and commercially focused Senior Quantity Surveyor to join our clients Leeds team, where you will commercially oversee the delivery of planned works & responsive repairs contracts across their social housing stock. This role will play a key part in ensuring projects are delivered efficiently, on budget, and to the highest standards. Client Details Our client is one of the UK's leading providers of affordable housing and property services. They are committed to delivering high quality, sustainable homes and maintenance services that make a real difference to communities. Description Manage the commercial delivery of Social Housing planned & responsive maintenance contracts Prepare and manage budgets, cost plans, and financial forecasts Undertake valuations, variations, and final account agreements Monitor and report on cost performance and value for money Procure and manage subcontractors and supply chain partners Identify and mitigate commercial risks and opportunities Work closely with operational teams to ensure projects are delivered on time and within budget Ensure compliance with contractual requirements and company policies Profile Proven experience as a Quantity Surveyor within social housing planned works or responsive repairs Strong understanding of cost management, contract administration, and procurement Experience managing subcontractors and supply chain relationships Excellent analytical, negotiation, and communication skills Ability to manage multiple projects in a fast-paced environment Proficient in Microsoft Office and relevant commercial systems Degree qualified or equivalent in Quantity Surveying Job Offer Base salary of 60,000- 70,000 6k car allowance Annual Bonus scheme Life assurance cover Private Healthcare benefits Clear progression path into managerial position Remote / hybrid working
02/07/2026
Full time
We are looking for an experienced and commercially focused Senior Quantity Surveyor to join our clients Leeds team, where you will commercially oversee the delivery of planned works & responsive repairs contracts across their social housing stock. This role will play a key part in ensuring projects are delivered efficiently, on budget, and to the highest standards. Client Details Our client is one of the UK's leading providers of affordable housing and property services. They are committed to delivering high quality, sustainable homes and maintenance services that make a real difference to communities. Description Manage the commercial delivery of Social Housing planned & responsive maintenance contracts Prepare and manage budgets, cost plans, and financial forecasts Undertake valuations, variations, and final account agreements Monitor and report on cost performance and value for money Procure and manage subcontractors and supply chain partners Identify and mitigate commercial risks and opportunities Work closely with operational teams to ensure projects are delivered on time and within budget Ensure compliance with contractual requirements and company policies Profile Proven experience as a Quantity Surveyor within social housing planned works or responsive repairs Strong understanding of cost management, contract administration, and procurement Experience managing subcontractors and supply chain relationships Excellent analytical, negotiation, and communication skills Ability to manage multiple projects in a fast-paced environment Proficient in Microsoft Office and relevant commercial systems Degree qualified or equivalent in Quantity Surveying Job Offer Base salary of 60,000- 70,000 6k car allowance Annual Bonus scheme Life assurance cover Private Healthcare benefits Clear progression path into managerial position Remote / hybrid working
Oscar Underhill Recruitment Solutions Ltd
Evesham, Worcestershire
Quantity Surveyor Location: Evesham, Worcestershire (Hybrid Working Available) Salary: 46,887 per annum + 1,300 Essential Car User Allowance Contract Type: Permanent, Full Time Hours: 37 hours per week, Monday to Friday We are seeking a Quantity Surveyor with experience within social housing repairs, maintenance, planned works, voids, or asset investment programmes . This client-side role requires experience in contractor valuations, payment assessments, variations, final accounts, and cost control across housing maintenance contracts. We would also welcome applications from Assistant Quantity Surveyors with strong social housing experience who are looking to take the next step in their career. Reporting to the Senior Contract Manager, you'll play a key role in ensuring value for money, contractual compliance, and high-quality service delivery across property services contracts. The Role Working closely with contractors, consultants and internal stakeholders, you'll provide commercial support across responsive repairs, planned maintenance and asset investment programmes. Key Responsibilities Manage the commercial and financial aspects of repairs, maintenance, voids and planned investment contracts. Assess contractor valuations, applications for payment, variations and final accounts. Review contractor costs and claims using Schedule of Rates (NHF or equivalent where applicable). Prepare and monitor budgets, forecasts and financial performance. Undertake cost analysis and value-for-money reviews. Support procurement, tender evaluations and contractor selection. Assist in managing contracts through to final account settlement. Monitor contractor performance against cost, quality and service standards. Support commercial aspects of disrepair, insurance claims and complex property projects. Undertake site visits to validate completed works and contractor claims. About You You'll ideally have experience within a Housing Association, Local Authority or contractor delivering repairs and maintenance services. You'll also have: Experience as a Quantity Surveyor, Commercial Surveyor or Assistant Quantity Surveyor within social housing. Knowledge of responsive repairs, planned maintenance, voids or asset investment programmes. Experience assessing contractor valuations, payment applications and variations. Understanding of Schedule of Rates (NHF or equivalent) or a willingness to further develop this knowledge. Strong commercial awareness with budgeting and cost control experience. Excellent communication and stakeholder management skills. Degree qualified, professionally qualified or equivalent industry experience. Full UK Driving Licence with access to a vehicle insured for business use. Benefits Hybrid and flexible working. 1,300 Essential Car User Allowance plus mileage. 25 days annual leave plus bank holidays. Up to 9% employer pension contribution. Ongoing professional development and career progression. Excellent employee benefits package.
02/07/2026
Full time
Quantity Surveyor Location: Evesham, Worcestershire (Hybrid Working Available) Salary: 46,887 per annum + 1,300 Essential Car User Allowance Contract Type: Permanent, Full Time Hours: 37 hours per week, Monday to Friday We are seeking a Quantity Surveyor with experience within social housing repairs, maintenance, planned works, voids, or asset investment programmes . This client-side role requires experience in contractor valuations, payment assessments, variations, final accounts, and cost control across housing maintenance contracts. We would also welcome applications from Assistant Quantity Surveyors with strong social housing experience who are looking to take the next step in their career. Reporting to the Senior Contract Manager, you'll play a key role in ensuring value for money, contractual compliance, and high-quality service delivery across property services contracts. The Role Working closely with contractors, consultants and internal stakeholders, you'll provide commercial support across responsive repairs, planned maintenance and asset investment programmes. Key Responsibilities Manage the commercial and financial aspects of repairs, maintenance, voids and planned investment contracts. Assess contractor valuations, applications for payment, variations and final accounts. Review contractor costs and claims using Schedule of Rates (NHF or equivalent where applicable). Prepare and monitor budgets, forecasts and financial performance. Undertake cost analysis and value-for-money reviews. Support procurement, tender evaluations and contractor selection. Assist in managing contracts through to final account settlement. Monitor contractor performance against cost, quality and service standards. Support commercial aspects of disrepair, insurance claims and complex property projects. Undertake site visits to validate completed works and contractor claims. About You You'll ideally have experience within a Housing Association, Local Authority or contractor delivering repairs and maintenance services. You'll also have: Experience as a Quantity Surveyor, Commercial Surveyor or Assistant Quantity Surveyor within social housing. Knowledge of responsive repairs, planned maintenance, voids or asset investment programmes. Experience assessing contractor valuations, payment applications and variations. Understanding of Schedule of Rates (NHF or equivalent) or a willingness to further develop this knowledge. Strong commercial awareness with budgeting and cost control experience. Excellent communication and stakeholder management skills. Degree qualified, professionally qualified or equivalent industry experience. Full UK Driving Licence with access to a vehicle insured for business use. Benefits Hybrid and flexible working. 1,300 Essential Car User Allowance plus mileage. 25 days annual leave plus bank holidays. Up to 9% employer pension contribution. Ongoing professional development and career progression. Excellent employee benefits package.
RM Recruit is partnering with a prominent social housing provider based near Lambeth to secure an experienced Planned Contracts Manager on a permanent basis. This is a fantastic, fast-paced opportunity to lead the delivery of planned investment and cyclical maintenance programmes. You will ensure homes remain safe, high-quality, and sustainable, while driving excellent outcomes for residents and leaseholders. This is an excellent permanent opportunity to stamp your mark on a forward thinking organisation. Main duties include: Programme Delivery: Lead the planning and execution of planned works and cyclical maintenance across the housing portfolio. Contractor Management: Supervise contractors and consultants to guarantee projects are delivered on time, within budget, and to standard. Financial Oversight: Manage budgets, monitor contractor performance, and proactively mitigate financial and operational risks. Compliance & Safety: Ensure all works fully comply with relevant legislation, health and safety regulations, and legal policies. Customer Focus: Drive high standards of customer satisfaction and support continuous improvements in service delivery. As the ideal candidate, you will possess: Industry Experience: Proven track record in managing planned maintenance contracts and programmes within housing or a similar sector. Technical Knowledge: Strong understanding of housing legislation, contract management, and health and safety requirements. Stakeholder Skills: Ability to communicate, influence, and manage relationships with contractors, residents, and internal teams. Organisational Skills: Highly organised with the ability to manage multiple priorities under pressure. The role will require full-time office presence required during the initial induction and settling-in period which will transition to 2 to 2.5 days working from their office once fully settled. You will be required to travel to local properties on an ad-hoc basis. Ideally you will possess strong experience in Housing or property, however candidates from outside of these sectors will be considered. You will possess excellent communication skills coupled with strong experience mirroring the requirements of this role. Our client is offering an excellent all round package including strong benefits for the right person and this is an excellent opportunity to work in a vibrant and important department. If you are on the lookout for a new challenge in a dynamic organisation, we encourage you to apply. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.
02/07/2026
Full time
RM Recruit is partnering with a prominent social housing provider based near Lambeth to secure an experienced Planned Contracts Manager on a permanent basis. This is a fantastic, fast-paced opportunity to lead the delivery of planned investment and cyclical maintenance programmes. You will ensure homes remain safe, high-quality, and sustainable, while driving excellent outcomes for residents and leaseholders. This is an excellent permanent opportunity to stamp your mark on a forward thinking organisation. Main duties include: Programme Delivery: Lead the planning and execution of planned works and cyclical maintenance across the housing portfolio. Contractor Management: Supervise contractors and consultants to guarantee projects are delivered on time, within budget, and to standard. Financial Oversight: Manage budgets, monitor contractor performance, and proactively mitigate financial and operational risks. Compliance & Safety: Ensure all works fully comply with relevant legislation, health and safety regulations, and legal policies. Customer Focus: Drive high standards of customer satisfaction and support continuous improvements in service delivery. As the ideal candidate, you will possess: Industry Experience: Proven track record in managing planned maintenance contracts and programmes within housing or a similar sector. Technical Knowledge: Strong understanding of housing legislation, contract management, and health and safety requirements. Stakeholder Skills: Ability to communicate, influence, and manage relationships with contractors, residents, and internal teams. Organisational Skills: Highly organised with the ability to manage multiple priorities under pressure. The role will require full-time office presence required during the initial induction and settling-in period which will transition to 2 to 2.5 days working from their office once fully settled. You will be required to travel to local properties on an ad-hoc basis. Ideally you will possess strong experience in Housing or property, however candidates from outside of these sectors will be considered. You will possess excellent communication skills coupled with strong experience mirroring the requirements of this role. Our client is offering an excellent all round package including strong benefits for the right person and this is an excellent opportunity to work in a vibrant and important department. If you are on the lookout for a new challenge in a dynamic organisation, we encourage you to apply. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.
Business Development Manager Property Maintenance Location: North England Salary: Up to £60,000 + Package Job Type: Permanent, Full-Time We are working in partnership with a large, well-established building maintenance company that delivers essential repairs, refurbishment, and compliance services across the UK. Due to continued growth, they are now looking to appoint an experienced Business Development Manager to drive regional expansion across the North. This is a fantastic opportunity for a commercially astute professional to take ownership of a growing portfolio, developing new business opportunities while strengthening existing client relationships within the social housing and public sector space. The Role You will be responsible for building and managing a strong pipeline of opportunities, leading on pre-construction activity, and converting prospects into profitable, long-term contracts. Working closely with operational and commercial teams, you will play a key role in shaping solutions, improving win rates, and enhancing client satisfaction. Key Responsibilities Develop and maintain a high-quality pipeline to meet growth targets Build and manage relationships with key stakeholders across housing providers and public-sector clients Lead pre-tender engagement and support framework opportunities Drive contract retention and identify opportunities for expansion Support bid and tender submissions, including PQQs and ITTs Work collaboratively with internal teams to develop competitive, high-quality solutions Monitor market trends, frameworks, and competitor activity Maintain accurate CRM records and pipeline reporting What We re Looking For Proven experience in business development or partnerships within property maintenance, construction, social housing, or FM Strong track record of winning and growing contracts (repairs, planned works, compliance, retrofit) Commercially aware with knowledge of KPIs, SLAs, pricing models, and contract mechanisms Excellent stakeholder engagement and presentation skills Experience using CRM systems (e.g. Salesforce, HubSpot, Dynamics) Full UK driving licence and willingness to travel regionally What s on Offer Competitive salary up to £60,000 (DOE) Performance-related bonus Car allowance 25 days holiday + bank holidays Pension, healthcare options, and life assurance Employee wellbeing and rewards programme If you re looking to join a forward-thinking organisation where you can genuinely influence growth and make an impact, we d love to hear from you.
01/07/2026
Full time
Business Development Manager Property Maintenance Location: North England Salary: Up to £60,000 + Package Job Type: Permanent, Full-Time We are working in partnership with a large, well-established building maintenance company that delivers essential repairs, refurbishment, and compliance services across the UK. Due to continued growth, they are now looking to appoint an experienced Business Development Manager to drive regional expansion across the North. This is a fantastic opportunity for a commercially astute professional to take ownership of a growing portfolio, developing new business opportunities while strengthening existing client relationships within the social housing and public sector space. The Role You will be responsible for building and managing a strong pipeline of opportunities, leading on pre-construction activity, and converting prospects into profitable, long-term contracts. Working closely with operational and commercial teams, you will play a key role in shaping solutions, improving win rates, and enhancing client satisfaction. Key Responsibilities Develop and maintain a high-quality pipeline to meet growth targets Build and manage relationships with key stakeholders across housing providers and public-sector clients Lead pre-tender engagement and support framework opportunities Drive contract retention and identify opportunities for expansion Support bid and tender submissions, including PQQs and ITTs Work collaboratively with internal teams to develop competitive, high-quality solutions Monitor market trends, frameworks, and competitor activity Maintain accurate CRM records and pipeline reporting What We re Looking For Proven experience in business development or partnerships within property maintenance, construction, social housing, or FM Strong track record of winning and growing contracts (repairs, planned works, compliance, retrofit) Commercially aware with knowledge of KPIs, SLAs, pricing models, and contract mechanisms Excellent stakeholder engagement and presentation skills Experience using CRM systems (e.g. Salesforce, HubSpot, Dynamics) Full UK driving licence and willingness to travel regionally What s on Offer Competitive salary up to £60,000 (DOE) Performance-related bonus Car allowance 25 days holiday + bank holidays Pension, healthcare options, and life assurance Employee wellbeing and rewards programme If you re looking to join a forward-thinking organisation where you can genuinely influence growth and make an impact, we d love to hear from you.
Hays Construction and Property
Blandford Forum, Dorset
Your new company We are currently recruiting on behalf of a leading organisation that delivers facilities management and accommodation maintenance services across the UK Defence estate, supporting military personnel and their operational requirements. Your new role We are currently recruiting for an experienced Service Manager to join a high-performing facilities management team responsible for delivering maintenance services across a complex operational estate. This is an excellent opportunity for a technically minded facilities professional to take ownership of service delivery across reactive maintenance, planned preventative maintenance (PPM), remedial activities, and Billable Works, ensuring services are delivered safely, efficiently, and in line with contractual and customer expectations.Reporting to the Built Estate Manager, you will play a key role in driving operational performance, managing stakeholder relationships, and ensuring the effective coordination of internal teams, supply chain partners, and specialist contractors. You will be responsible for overseeing day-to-day maintenance activities, monitoring performance against key service levels, and proactively managing risks to ensure a consistently high standard of delivery. The successful candidate will work closely with customers and key stakeholders, providing technical support, resolving service-related issues, and identifying opportunities to enhance service performance and customer satisfaction. You will also support the planning and delivery of additional works and minor projects, ensuring resources, materials, and contractors are effectively coordinated to achieve successful outcomes. A strong understanding of compliance and assurance is essential. You will ensure all maintenance activities are delivered in accordance with statutory, contractual, and health and safety requirements, maintaining robust records through CAFM systems and ensuring all associated documentation remains accurate and up to date.This role offers the opportunity to influence continuous improvement initiatives, support compliance programmes relating to asbestos, legionella, and temporary works, and contribute to the ongoing development of maintenance delivery standards across the estate. Key Responsibilities Lead and coordinate the delivery of reactive maintenance, PPM, remedial works, and Billable Works. Manage contractor and supplier performance to ensure service excellence, value for money, and compliance with contractual obligations. Monitor operational performance, identifying risks and implementing solutions to maintain service delivery standards. Build and maintain strong relationships with customers, stakeholders, and operational teams. Ensure all activities are delivered in line with health, safety, environmental, and statutory requirements. Maintain accurate asset, compliance, and maintenance records within CAFM systems. Support the planning, mobilisation, and successful delivery of additional works and minor projects. Conduct assurance checks and drive continuous improvement across service delivery. Provide technical guidance and support to operational teams and stakeholders. What you'll need to succeed The ideal candidate will:- Proven experience managing service delivery within facilities management, property maintenance, engineering, or a similar operational environment.- Strong understanding of reactive maintenance, planned preventative maintenance (PPM), remedial works, safe systems of work, and statutory compliance requirements.- Experience coordinating and managing contractors, suppliers, and operational teams to deliver services against performance targets and KPIs.- Technical background in an electrical or mechanical discipline, ideally supported by a Level 3 qualification or equivalent practical experience.- Knowledge of CAFM systems and industry standards such as JSP 375, SFG20, and health and safety management processes.- Excellent organisational skills with the ability to manage multiple priorities, solve problems proactively, and maintain attention to detail.- Strong communication and stakeholder management skills, with the ability to build effective relationships at all levels.- Experience within facilities management, defence contracts, or other regulated estates would be advantageous.- Relevant qualifications such as IOSH Managing Safely, NEBOSH, SMSTS, or CDM Awareness are desirable.- A customer-focused, solutions-driven approach with a commitment to delivering safe, compliant, and high-quality services.- Ability to obtain and maintain SC Security Clearance vetting. What you'll get in return The successful candidate will receive a salary between 37,000- 44,500 per annum dependent on experience, as well as a 6% matched pension contribution, 25 days annual leave, plus bank holidays, private medical insurance (single cover) and Life assurance of 2x the annual salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
01/07/2026
Full time
Your new company We are currently recruiting on behalf of a leading organisation that delivers facilities management and accommodation maintenance services across the UK Defence estate, supporting military personnel and their operational requirements. Your new role We are currently recruiting for an experienced Service Manager to join a high-performing facilities management team responsible for delivering maintenance services across a complex operational estate. This is an excellent opportunity for a technically minded facilities professional to take ownership of service delivery across reactive maintenance, planned preventative maintenance (PPM), remedial activities, and Billable Works, ensuring services are delivered safely, efficiently, and in line with contractual and customer expectations.Reporting to the Built Estate Manager, you will play a key role in driving operational performance, managing stakeholder relationships, and ensuring the effective coordination of internal teams, supply chain partners, and specialist contractors. You will be responsible for overseeing day-to-day maintenance activities, monitoring performance against key service levels, and proactively managing risks to ensure a consistently high standard of delivery. The successful candidate will work closely with customers and key stakeholders, providing technical support, resolving service-related issues, and identifying opportunities to enhance service performance and customer satisfaction. You will also support the planning and delivery of additional works and minor projects, ensuring resources, materials, and contractors are effectively coordinated to achieve successful outcomes. A strong understanding of compliance and assurance is essential. You will ensure all maintenance activities are delivered in accordance with statutory, contractual, and health and safety requirements, maintaining robust records through CAFM systems and ensuring all associated documentation remains accurate and up to date.This role offers the opportunity to influence continuous improvement initiatives, support compliance programmes relating to asbestos, legionella, and temporary works, and contribute to the ongoing development of maintenance delivery standards across the estate. Key Responsibilities Lead and coordinate the delivery of reactive maintenance, PPM, remedial works, and Billable Works. Manage contractor and supplier performance to ensure service excellence, value for money, and compliance with contractual obligations. Monitor operational performance, identifying risks and implementing solutions to maintain service delivery standards. Build and maintain strong relationships with customers, stakeholders, and operational teams. Ensure all activities are delivered in line with health, safety, environmental, and statutory requirements. Maintain accurate asset, compliance, and maintenance records within CAFM systems. Support the planning, mobilisation, and successful delivery of additional works and minor projects. Conduct assurance checks and drive continuous improvement across service delivery. Provide technical guidance and support to operational teams and stakeholders. What you'll need to succeed The ideal candidate will:- Proven experience managing service delivery within facilities management, property maintenance, engineering, or a similar operational environment.- Strong understanding of reactive maintenance, planned preventative maintenance (PPM), remedial works, safe systems of work, and statutory compliance requirements.- Experience coordinating and managing contractors, suppliers, and operational teams to deliver services against performance targets and KPIs.- Technical background in an electrical or mechanical discipline, ideally supported by a Level 3 qualification or equivalent practical experience.- Knowledge of CAFM systems and industry standards such as JSP 375, SFG20, and health and safety management processes.- Excellent organisational skills with the ability to manage multiple priorities, solve problems proactively, and maintain attention to detail.- Strong communication and stakeholder management skills, with the ability to build effective relationships at all levels.- Experience within facilities management, defence contracts, or other regulated estates would be advantageous.- Relevant qualifications such as IOSH Managing Safely, NEBOSH, SMSTS, or CDM Awareness are desirable.- A customer-focused, solutions-driven approach with a commitment to delivering safe, compliant, and high-quality services.- Ability to obtain and maintain SC Security Clearance vetting. What you'll get in return The successful candidate will receive a salary between 37,000- 44,500 per annum dependent on experience, as well as a 6% matched pension contribution, 25 days annual leave, plus bank holidays, private medical insurance (single cover) and Life assurance of 2x the annual salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Planned Contract Manager - Social Housing Salary: 60,000 - 65,000 per annum + package Job Type: Permanent Are you an experienced Contract Manager looking for your next challenge within the social housing sector? We are working with a well-established and growing contractor that delivers high-quality maintenance and refurbishment services to housing associations and local authorities. Due to continued growth, they are looking to appoint a Planned Contract Manager to oversee a portfolio of planned maintenance, voids, complex works, and reactive damp and mould programmes. This is an excellent opportunity to join a forward-thinking business that values its people and offers genuine long-term career progression. The Role As Planned Contract Manager, you will have full operational responsibility for the successful delivery of multiple contracts, ensuring projects are completed safely, on time, within budget, and to the highest quality standards. You will lead operational teams, manage client relationships, and ensure exceptional service delivery across a range of social housing programmes. Key Responsibilities Oversee the delivery of planned maintenance programmes within occupied social housing. Manage void property refurbishment projects, ensuring properties are turned around efficiently and to agreed standards. Lead the delivery of complex works, including structural and major refurbishment projects. Oversee reactive damp and mould remediation programmes, ensuring compliance with current legislation and best practice. Manage Contracts Supervisors, Site Managers, Resident Liaison Officers, and operational teams. Ensure contracts are delivered in line with KPIs, SLAs, budgets, and programme requirements. Build and maintain strong relationships with housing association and local authority clients. Monitor financial performance alongside commercial teams, ensuring profitability and cost control. Manage subcontractors, suppliers, and direct labour. Ensure full compliance with health and safety legislation and company procedures. Produce regular operational reports, forecasts, and client updates. Drive continuous improvement in customer satisfaction and operational performance. About You Proven experience managing planned maintenance contracts within the social housing sector. Strong knowledge of planned works, voids, complex refurbishment projects, and reactive maintenance. Experience managing damp and mould programmes is highly desirable. Excellent leadership and people management skills. Strong commercial awareness with the ability to manage budgets and contract performance. Excellent client-facing and communication skills. Good understanding of health and safety legislation. Full UK driving licence. What's on Offer Salary of 60,000 - 65,000 depending on experience. Permanent, full-time opportunity. Competitive benefits package. Career progression within a growing and reputable contractor. Opportunity to manage high-profile social housing contracts. Supportive and collaborative working environment. Long-term job security with a business experiencing sustained growth. If you're an experienced Contract Manager looking to take the next step in your career with a respected social housing contractor, we'd love to hear from you. Apply today or contact us for a confidential discussion.
01/07/2026
Full time
Planned Contract Manager - Social Housing Salary: 60,000 - 65,000 per annum + package Job Type: Permanent Are you an experienced Contract Manager looking for your next challenge within the social housing sector? We are working with a well-established and growing contractor that delivers high-quality maintenance and refurbishment services to housing associations and local authorities. Due to continued growth, they are looking to appoint a Planned Contract Manager to oversee a portfolio of planned maintenance, voids, complex works, and reactive damp and mould programmes. This is an excellent opportunity to join a forward-thinking business that values its people and offers genuine long-term career progression. The Role As Planned Contract Manager, you will have full operational responsibility for the successful delivery of multiple contracts, ensuring projects are completed safely, on time, within budget, and to the highest quality standards. You will lead operational teams, manage client relationships, and ensure exceptional service delivery across a range of social housing programmes. Key Responsibilities Oversee the delivery of planned maintenance programmes within occupied social housing. Manage void property refurbishment projects, ensuring properties are turned around efficiently and to agreed standards. Lead the delivery of complex works, including structural and major refurbishment projects. Oversee reactive damp and mould remediation programmes, ensuring compliance with current legislation and best practice. Manage Contracts Supervisors, Site Managers, Resident Liaison Officers, and operational teams. Ensure contracts are delivered in line with KPIs, SLAs, budgets, and programme requirements. Build and maintain strong relationships with housing association and local authority clients. Monitor financial performance alongside commercial teams, ensuring profitability and cost control. Manage subcontractors, suppliers, and direct labour. Ensure full compliance with health and safety legislation and company procedures. Produce regular operational reports, forecasts, and client updates. Drive continuous improvement in customer satisfaction and operational performance. About You Proven experience managing planned maintenance contracts within the social housing sector. Strong knowledge of planned works, voids, complex refurbishment projects, and reactive maintenance. Experience managing damp and mould programmes is highly desirable. Excellent leadership and people management skills. Strong commercial awareness with the ability to manage budgets and contract performance. Excellent client-facing and communication skills. Good understanding of health and safety legislation. Full UK driving licence. What's on Offer Salary of 60,000 - 65,000 depending on experience. Permanent, full-time opportunity. Competitive benefits package. Career progression within a growing and reputable contractor. Opportunity to manage high-profile social housing contracts. Supportive and collaborative working environment. Long-term job security with a business experiencing sustained growth. If you're an experienced Contract Manager looking to take the next step in your career with a respected social housing contractor, we'd love to hear from you. Apply today or contact us for a confidential discussion.
The Divisional Manager will oversee the operational and strategic management of the property division, ensuring the delivery of high-quality services and meeting business objectives. This permanent role offers an excellent opportunity to lead a team and drive growth within the property industry. Client Details This opportunity is a well known housing contractor looking for a Divisional Manager to help deliver exceptional services and maintaining strong client relationships. Description Lead a high-performing operational team and ensure the successful delivery of maintenance programmes across your division. Full P&L responsibility across a portfolio of maintenance contracts Leading large, multi-disciplinary teams (operations, commercial, and delivery) Overseeing delivery of Responsive repairs, Voids, Planned maintenance programmes (e.g. kitchens, bathrooms, decarbonisation), Compliance (gas, electrical, fire safety) Driving performance against KPIs, SLAs, and contractual obligations Developing strong client relationships with Housing Associations and Local Authorities Identifying and implementing service improvements and efficiencies Ensuring best-in-class health & safety and regulatory compliance Supporting bid activity, mobilisation, and strategic growth Profile A successful Divisional Manager should have: Proven leadership skills within the property industry. Strong strategic planning and operational management abilities. Excellent communication and stakeholder management skills. A solid understanding of financial management and budgeting. Knowledge of relevant industry regulations and compliance requirements. A results-driven mindset with a focus on continuous improvement. Job Offer Competitive salary and benefits package. Opportunity to lead and shape a key division within the company. Professional and collaborative working environment. This is an excellent opportunity for a talented Divisional Manager looking to make an impact in the property industry.
01/07/2026
Full time
The Divisional Manager will oversee the operational and strategic management of the property division, ensuring the delivery of high-quality services and meeting business objectives. This permanent role offers an excellent opportunity to lead a team and drive growth within the property industry. Client Details This opportunity is a well known housing contractor looking for a Divisional Manager to help deliver exceptional services and maintaining strong client relationships. Description Lead a high-performing operational team and ensure the successful delivery of maintenance programmes across your division. Full P&L responsibility across a portfolio of maintenance contracts Leading large, multi-disciplinary teams (operations, commercial, and delivery) Overseeing delivery of Responsive repairs, Voids, Planned maintenance programmes (e.g. kitchens, bathrooms, decarbonisation), Compliance (gas, electrical, fire safety) Driving performance against KPIs, SLAs, and contractual obligations Developing strong client relationships with Housing Associations and Local Authorities Identifying and implementing service improvements and efficiencies Ensuring best-in-class health & safety and regulatory compliance Supporting bid activity, mobilisation, and strategic growth Profile A successful Divisional Manager should have: Proven leadership skills within the property industry. Strong strategic planning and operational management abilities. Excellent communication and stakeholder management skills. A solid understanding of financial management and budgeting. Knowledge of relevant industry regulations and compliance requirements. A results-driven mindset with a focus on continuous improvement. Job Offer Competitive salary and benefits package. Opportunity to lead and shape a key division within the company. Professional and collaborative working environment. This is an excellent opportunity for a talented Divisional Manager looking to make an impact in the property industry.
Site Manager (Social Housing Refurbishment) Freelance or Permanent Neath & Bridgend Areas Freelance: £25 per hour (CIS/LTD) + Company Van & Fuel Card Permanent: £40,000 - £45,000 + Company Van, Fuel Card & Benefits Package The Opportunity An established South Wales contractor is looking to appoint a Site Manager to oversee social housing refurbishment works across Neath and Bridgend. This role is focused on occupied properties and planned refurbishment programmes, including kitchen, bathroom and internal improvement works. You'll take ownership of day-to-day site delivery, coordinating labour, subcontractors and residents while ensuring works are completed safely, on programme and to a high standard. The business has a strong pipeline of secured work and offers long-term stability, whether you're looking for a freelance contract or a permanent position. The Role Managing planned social housing refurbishment works across occupied properties Overseeing kitchen, bathroom and internal improvement programmes Coordinating trades, subcontractors and suppliers Managing site safety, quality and programme performance Carrying out site inspections and ensuring works meet client requirements Liaising with tenants, clients and contract management teams Maintaining accurate site records and reporting progress Ensuring works are delivered with minimal disruption to residents What We're Looking For Experience as a Site Manager within social housing, refurbishment or planned maintenance Strong background delivering occupied property works Good understanding of kitchen, bathroom and internal refurbishment programmes Experience managing subcontractors and multiple workstreams Strong communication skills with clients, residents and delivery teams Organised, proactive and capable of working independently Essential SMSTS CSCS Card Full UK Driving Licence Desirable First Aid at Work Social housing refurbishment experience Planned works or property improvement programme experience What's On Offer? Freelance £25 per hour CIS / LTD Long-term programme of work Company Van & Fuel Card Permanent £40,000 - £45,000 Salary Company Van & Fuel Card Healthcare & Benefits Package Long-term local work across South Wales Strong pipeline of secured contracts Apply Now If you're an experienced Site Manager with a background in social housing refurbishment and occupied property works, we'd like to hear from you. Join a growing contractor delivering long-term housing improvement programmes across South Wales.
30/06/2026
Full time
Site Manager (Social Housing Refurbishment) Freelance or Permanent Neath & Bridgend Areas Freelance: £25 per hour (CIS/LTD) + Company Van & Fuel Card Permanent: £40,000 - £45,000 + Company Van, Fuel Card & Benefits Package The Opportunity An established South Wales contractor is looking to appoint a Site Manager to oversee social housing refurbishment works across Neath and Bridgend. This role is focused on occupied properties and planned refurbishment programmes, including kitchen, bathroom and internal improvement works. You'll take ownership of day-to-day site delivery, coordinating labour, subcontractors and residents while ensuring works are completed safely, on programme and to a high standard. The business has a strong pipeline of secured work and offers long-term stability, whether you're looking for a freelance contract or a permanent position. The Role Managing planned social housing refurbishment works across occupied properties Overseeing kitchen, bathroom and internal improvement programmes Coordinating trades, subcontractors and suppliers Managing site safety, quality and programme performance Carrying out site inspections and ensuring works meet client requirements Liaising with tenants, clients and contract management teams Maintaining accurate site records and reporting progress Ensuring works are delivered with minimal disruption to residents What We're Looking For Experience as a Site Manager within social housing, refurbishment or planned maintenance Strong background delivering occupied property works Good understanding of kitchen, bathroom and internal refurbishment programmes Experience managing subcontractors and multiple workstreams Strong communication skills with clients, residents and delivery teams Organised, proactive and capable of working independently Essential SMSTS CSCS Card Full UK Driving Licence Desirable First Aid at Work Social housing refurbishment experience Planned works or property improvement programme experience What's On Offer? Freelance £25 per hour CIS / LTD Long-term programme of work Company Van & Fuel Card Permanent £40,000 - £45,000 Salary Company Van & Fuel Card Healthcare & Benefits Package Long-term local work across South Wales Strong pipeline of secured contracts Apply Now If you're an experienced Site Manager with a background in social housing refurbishment and occupied property works, we'd like to hear from you. Join a growing contractor delivering long-term housing improvement programmes across South Wales.
. Job Title: Compliance Manager Contracts Coordinator £35-45k Devon Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety, and Sales. We are currently working with a well-established social housing contractor who are looking to appoint a Compliance Manager to support the delivery of reactive maintenance and planned works contracts across Devon. The Role We are seeking an organised and proactive Compliance Manager to support the Contracts Managers in coordinating the successful delivery of reactive maintenance and planned works contracts within the social housing sector. This is a fully office-based position and would suit an individual with previous experience working within housing association maintenance contracts who has a strong understanding of building maintenance, compliance requirements, and scheduling works. The successful candidate will play a key role in ensuring contractual compliance, monitoring Service Level Agreements (SLAs), coordinating works programmes, supporting operational delivery, and maintaining high standards of customer service and contract performance. Key Responsibilities Support the Contracts Manager with the day-to-day coordination of reactive maintenance and planned works contracts. Ensure all works are delivered in line with contractual obligations, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Coordinate and schedule works efficiently, ensuring operatives and subcontractors are effectively allocated. Monitor work progress and ensure jobs are completed within agreed timescales. Maintain compliance records, certifications, and contract documentation. Liaise with housing associations, residents, operatives, subcontractors, and suppliers to ensure effective service delivery. Monitor outstanding works and proactively resolve scheduling or operational issues. Produce reports, spreadsheets, KPIs, and management information for internal and client reporting. Ensure all documentation is maintained accurately and in accordance with company procedures and contractual requirements. Support compliance audits and assist in implementing continuous improvements across contract delivery. Promote high standards of health and safety and statutory compliance throughout the contract. What We're Looking ForEssential Previous experience working within social housing maintenance or property services. Experience coordinating reactive repairs and planned maintenance contracts. Previous scheduling or planning experience within a housing maintenance environment. Good knowledge of building maintenance, repairs, and construction practices. Strong understanding of Service Level Agreements (SLAs), KPIs, and contract compliance. Experience supporting Contracts Managers or operational teams. Excellent organisational skills with exceptional attention to detail. Strong communication skills with the ability to build effective working relationships. Excellent IT skills including Microsoft Excel, Word, and Outlook. Ability to prioritise workloads and work effectively in a fast-paced environment. Desirable Experience working directly for a social housing contractor. Knowledge of statutory compliance within property maintenance, including gas, electrical, fire safety, asbestos, and water hygiene. Experience using scheduling, workforce management, or housing maintenance systems. Understanding of NHF Schedule of Rates or similar maintenance contracts. Experience producing contract performance reports and client-facing KPIs. Benefits Competitive salary package. Stable, long-term opportunity with a growing contractor. Office-based role with a supportive and experienced team. Opportunities for ongoing training and career progression. Company benefits package. If you are interested in applying for the Compliance Manager role, apply now or contact Build Recruitment for a confidential discussion. We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sectors and will work with you to identify opportunities that best match your skills, experience, and career aspirations. Please call Kirsty at Build Recruitment on (phone number removed).
29/06/2026
Full time
. Job Title: Compliance Manager Contracts Coordinator £35-45k Devon Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety, and Sales. We are currently working with a well-established social housing contractor who are looking to appoint a Compliance Manager to support the delivery of reactive maintenance and planned works contracts across Devon. The Role We are seeking an organised and proactive Compliance Manager to support the Contracts Managers in coordinating the successful delivery of reactive maintenance and planned works contracts within the social housing sector. This is a fully office-based position and would suit an individual with previous experience working within housing association maintenance contracts who has a strong understanding of building maintenance, compliance requirements, and scheduling works. The successful candidate will play a key role in ensuring contractual compliance, monitoring Service Level Agreements (SLAs), coordinating works programmes, supporting operational delivery, and maintaining high standards of customer service and contract performance. Key Responsibilities Support the Contracts Manager with the day-to-day coordination of reactive maintenance and planned works contracts. Ensure all works are delivered in line with contractual obligations, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Coordinate and schedule works efficiently, ensuring operatives and subcontractors are effectively allocated. Monitor work progress and ensure jobs are completed within agreed timescales. Maintain compliance records, certifications, and contract documentation. Liaise with housing associations, residents, operatives, subcontractors, and suppliers to ensure effective service delivery. Monitor outstanding works and proactively resolve scheduling or operational issues. Produce reports, spreadsheets, KPIs, and management information for internal and client reporting. Ensure all documentation is maintained accurately and in accordance with company procedures and contractual requirements. Support compliance audits and assist in implementing continuous improvements across contract delivery. Promote high standards of health and safety and statutory compliance throughout the contract. What We're Looking ForEssential Previous experience working within social housing maintenance or property services. Experience coordinating reactive repairs and planned maintenance contracts. Previous scheduling or planning experience within a housing maintenance environment. Good knowledge of building maintenance, repairs, and construction practices. Strong understanding of Service Level Agreements (SLAs), KPIs, and contract compliance. Experience supporting Contracts Managers or operational teams. Excellent organisational skills with exceptional attention to detail. Strong communication skills with the ability to build effective working relationships. Excellent IT skills including Microsoft Excel, Word, and Outlook. Ability to prioritise workloads and work effectively in a fast-paced environment. Desirable Experience working directly for a social housing contractor. Knowledge of statutory compliance within property maintenance, including gas, electrical, fire safety, asbestos, and water hygiene. Experience using scheduling, workforce management, or housing maintenance systems. Understanding of NHF Schedule of Rates or similar maintenance contracts. Experience producing contract performance reports and client-facing KPIs. Benefits Competitive salary package. Stable, long-term opportunity with a growing contractor. Office-based role with a supportive and experienced team. Opportunities for ongoing training and career progression. Company benefits package. If you are interested in applying for the Compliance Manager role, apply now or contact Build Recruitment for a confidential discussion. We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sectors and will work with you to identify opportunities that best match your skills, experience, and career aspirations. Please call Kirsty at Build Recruitment on (phone number removed).
Contracts Manager Location: London Start Date: ASAP Company Introduction Our client is a well-established privately owned business with an excellent reputation for delivering engineered solutions that consistently exceed customer expectations in a cost-effective and timely manner. They provide a comprehensive range of fully compliant, aesthetically designed door sets, engineered with a strong focus on safety and security. With nearly 30 years of experience manufacturing fire doors, the business has continually developed both its product range and technical expertise. Through a customer-focused approach and commitment to innovation, they have become one of the UK s most extensively tested and certified fire door manufacturers, recognised for enhancing product performance, reliability, and compliance standards. The company manages the full project lifecycle from survey and design through to installation and ongoing maintenance. Their continued growth has been driven by an uncompromising approach to compliance, quality, and attention to detail. Clients benefit from expertly delivered solutions backed by rigorous industry standards, providing confidence, safety, and peace of mind. Role Introduction Our client is a leading UK manufacturer and installer of passive fire protection solutions, specialising in fully tested and certified fire doorsets, fire stopping, and compartmentation systems. Operating from a UKAS-accredited manufacturing facility, they deliver regulator-ready, compliant solutions across high-rise residential, commercial, and public sector projects. They are seeking an experienced Contracts Manager to oversee multiple large-scale passive fire protection (PFP) projects valued between £2m £4m from inception through to completion. The successful candidate will have a proven background within the fire protection, construction, or fire & security sectors, with strong technical knowledge of fire doors, fire stopping, compartmentation, and containment systems. Reporting into senior management, you will oversee both direct labour and subcontractors, ensuring all works are delivered safely, on time, within budget, and to the highest standards of quality and compliance. You will act as the key point of contact for clients, suppliers, and internal stakeholders while maintaining strong commercial oversight and ensuring adherence to all relevant fire safety regulations and company procedures. This opportunity would suit a proactive, organised, and commercially astute professional with excellent leadership and communication skills, capable of driving project performance while maintaining a strong focus on compliance, traceability, and value for money. Skills & Experience Proven experience as a Contracts Manager within the fire protection, construction, or fire & security industries. Strong understanding of fire stopping, fire doors, compartmentation, and containment systems. Experience managing large-scale projects valued between £2m £4m. Excellent communication, leadership, and organisational skills. Strong stakeholder engagement and client management experience. Commercially astute with the ability to manage budgets and contractual obligations. Full UK driving licence. Key Responsibilities Manage multiple passive fire protection (PFP) projects from inception to completion, ensuring delivery on time, within budget, and to specification. Oversee both direct labour teams and subcontractors, maintaining high standards of safety, quality, and performance. Ensure compliance with all fire safety regulations, company procedures, and relevant standards including BS EN 1634, BS 8214, and BS 9999. Maintain strong commercial awareness by monitoring budgets, costs, and project profitability. Act as the key point of contact for clients, suppliers, and internal stakeholders. Produce and manage project documentation, programmes, and progress reports. Implement and monitor quality assurance processes, including Property Quality Plans (PQP) and Inspection & Test Plans (ITP), ensuring first-pass compliance and regulator-ready audit trails. Drive continuous improvement through identifying process efficiencies, value engineering opportunities, and cost-saving initiatives without compromising safety or compliance. Ensure subcontractors and operatives are appropriately qualified, trained, and using accredited materials and products. Conduct site inspections, monitor defect resolution, and ensure all installations are fully recorded and traceable via digital compliance systems (Golden Thread). Liaise with design teams, clients, and third-party auditors to resolve technical issues and maintain programme momentum. Promote a culture of safety, compliance, and operational excellence across all project teams. Remuneration & Benefits Circa £65,000 per annum salary Company car, laptop, and mobile phone 21 days annual leave plus Bank Holidays Additional holiday entitlement awarded with length of service (up to 3 extra days) Pension scheme Free on-site parking Please Contact (url removed)
29/06/2026
Full time
Contracts Manager Location: London Start Date: ASAP Company Introduction Our client is a well-established privately owned business with an excellent reputation for delivering engineered solutions that consistently exceed customer expectations in a cost-effective and timely manner. They provide a comprehensive range of fully compliant, aesthetically designed door sets, engineered with a strong focus on safety and security. With nearly 30 years of experience manufacturing fire doors, the business has continually developed both its product range and technical expertise. Through a customer-focused approach and commitment to innovation, they have become one of the UK s most extensively tested and certified fire door manufacturers, recognised for enhancing product performance, reliability, and compliance standards. The company manages the full project lifecycle from survey and design through to installation and ongoing maintenance. Their continued growth has been driven by an uncompromising approach to compliance, quality, and attention to detail. Clients benefit from expertly delivered solutions backed by rigorous industry standards, providing confidence, safety, and peace of mind. Role Introduction Our client is a leading UK manufacturer and installer of passive fire protection solutions, specialising in fully tested and certified fire doorsets, fire stopping, and compartmentation systems. Operating from a UKAS-accredited manufacturing facility, they deliver regulator-ready, compliant solutions across high-rise residential, commercial, and public sector projects. They are seeking an experienced Contracts Manager to oversee multiple large-scale passive fire protection (PFP) projects valued between £2m £4m from inception through to completion. The successful candidate will have a proven background within the fire protection, construction, or fire & security sectors, with strong technical knowledge of fire doors, fire stopping, compartmentation, and containment systems. Reporting into senior management, you will oversee both direct labour and subcontractors, ensuring all works are delivered safely, on time, within budget, and to the highest standards of quality and compliance. You will act as the key point of contact for clients, suppliers, and internal stakeholders while maintaining strong commercial oversight and ensuring adherence to all relevant fire safety regulations and company procedures. This opportunity would suit a proactive, organised, and commercially astute professional with excellent leadership and communication skills, capable of driving project performance while maintaining a strong focus on compliance, traceability, and value for money. Skills & Experience Proven experience as a Contracts Manager within the fire protection, construction, or fire & security industries. Strong understanding of fire stopping, fire doors, compartmentation, and containment systems. Experience managing large-scale projects valued between £2m £4m. Excellent communication, leadership, and organisational skills. Strong stakeholder engagement and client management experience. Commercially astute with the ability to manage budgets and contractual obligations. Full UK driving licence. Key Responsibilities Manage multiple passive fire protection (PFP) projects from inception to completion, ensuring delivery on time, within budget, and to specification. Oversee both direct labour teams and subcontractors, maintaining high standards of safety, quality, and performance. Ensure compliance with all fire safety regulations, company procedures, and relevant standards including BS EN 1634, BS 8214, and BS 9999. Maintain strong commercial awareness by monitoring budgets, costs, and project profitability. Act as the key point of contact for clients, suppliers, and internal stakeholders. Produce and manage project documentation, programmes, and progress reports. Implement and monitor quality assurance processes, including Property Quality Plans (PQP) and Inspection & Test Plans (ITP), ensuring first-pass compliance and regulator-ready audit trails. Drive continuous improvement through identifying process efficiencies, value engineering opportunities, and cost-saving initiatives without compromising safety or compliance. Ensure subcontractors and operatives are appropriately qualified, trained, and using accredited materials and products. Conduct site inspections, monitor defect resolution, and ensure all installations are fully recorded and traceable via digital compliance systems (Golden Thread). Liaise with design teams, clients, and third-party auditors to resolve technical issues and maintain programme momentum. Promote a culture of safety, compliance, and operational excellence across all project teams. Remuneration & Benefits Circa £65,000 per annum salary Company car, laptop, and mobile phone 21 days annual leave plus Bank Holidays Additional holiday entitlement awarded with length of service (up to 3 extra days) Pension scheme Free on-site parking Please Contact (url removed)
Role Purpose: Responsible for the safe execution of a portfolio of concurrent projects for various Rolls-Royce sites. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls-Royce s standards in regard to health, safety, quality, cost and programme. What you will be doing You will have responsibility for the execution of construction projects with potential values between £50k to £15m, across various Rolls-Royce sites in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub-contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls-Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the main contractor industry (essential). Experience of working on Building projects within the Nuclear/Defence/Aviation industry and therefore familiar with working within these environments (highly desirable). You will be required to achieve SC level security clearance. Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (essential). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). People management and development experience (essential). Please Note: You will be required to have a DBS check as part of your role at Integral. About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally. Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider
27/06/2026
Full time
Role Purpose: Responsible for the safe execution of a portfolio of concurrent projects for various Rolls-Royce sites. As part of the role you will ensure that the projects are delivered to meet JLL & Rolls-Royce s standards in regard to health, safety, quality, cost and programme. What you will be doing You will have responsibility for the execution of construction projects with potential values between £50k to £15m, across various Rolls-Royce sites in Filton, Bristol. Manage the projects in accordance with the requirements of the NEC3 Framework Contract and ensure projects are delivered to the agreed contract programme. You will provide Health and safety leadership to your site delivery teams (including sub-contractors and suppliers), promoting behavioural safety improvements, ensuring our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the projects. Play an active lead in the production and risk management of quotations and estimates. Promote and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at project level. Provide coaching, mentoring and development support to direct reports and trainees. Work closely with the Senior Design Manager to ensure robust, workable economic and constructable designs are produced. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Liaise with the Rolls-Royce Project Managers to ensure that the projects are managed in compliance with MS18, CS06 and the current delivery programme and cost plan. To enhance the strength of contract delivery to ensure highest standards of quality are maintained in accordance with programme delivery - complying with relevant British Standards, codes of practice and Rolls-Royce Standards. Ensure projects are completed snag and defect free. Ensure that post completion deliverables such as final accounts and Operation & Maintenance information is delivered within the contracted timescales. What we will need from you Proven and demonstrable experience in the role of a Senior Project Manager within the main contractor industry (essential). Experience of working on Building projects within the Nuclear/Defence/Aviation industry and therefore familiar with working within these environments (highly desirable). You will be required to achieve SC level security clearance. Experience in the use of NEC3 Contracts (essential) Experience of managing health and safety procedures along with knowledge of H&S standards/regulations across multiple sites (essential). Experience in the preparation of quotations and estimates (essential). Ability to develop a good understanding of the customers business requirements (essential) City & Guilds /NVQ (or equivalent) construction related qualification (essential). SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (essential). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative and problem solve (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). People management and development experience (essential). Please Note: You will be required to have a DBS check as part of your role at Integral. About JLL Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally. Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider
Maintenance Manager Location: Billericay Salary: Up to £40,000 Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Maintenance Manager to join their team based in Billericay. This is an excellent opportunity for an experienced manager with a background in repairs and maintenance, ideally within the social housing sector. You will play a key role in supporting the day-to-day running of the office, overseeing operational performance, and managing a team of approximately 15 staff. Key Responsibilities Supporting the overall management and day-to-day operations of the office. Leading, motivating, and developing a team of around 15 planners, coordinators, and administrative staff. Conducting regular one-to-one meetings, performance reviews, and development plans with team members. Monitoring performance against KPIs and service level agreements. Producing and analysing KPI reports, identifying trends and areas for improvement. Managing onboarding, training, and induction processes for new starters. Building and maintaining strong relationships with clients and key stakeholders. Attending client meetings and providing operational updates and performance reports. Supporting the delivery of repairs and maintenance contracts, ensuring high levels of service and customer satisfaction. Implementing process improvements to drive efficiency and performance across the team. Skills & Experience Previous experience in a Maintenance Manager, Planning Manager, Operations Manager, or Team Leader role. Strong background within repairs and maintenance, ideally in social housing or property services. Experience managing teams and conducting performance reviews and one-to-one meetings. Ability to monitor and report on KPIs and operational performance. Excellent organisational, communication, and leadership skills. Strong IT skills, including Microsoft Office and management systems. Ability to work effectively in a fast-paced environment and manage multiple priorities. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
25/06/2026
Full time
Maintenance Manager Location: Billericay Salary: Up to £40,000 Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Maintenance Manager to join their team based in Billericay. This is an excellent opportunity for an experienced manager with a background in repairs and maintenance, ideally within the social housing sector. You will play a key role in supporting the day-to-day running of the office, overseeing operational performance, and managing a team of approximately 15 staff. Key Responsibilities Supporting the overall management and day-to-day operations of the office. Leading, motivating, and developing a team of around 15 planners, coordinators, and administrative staff. Conducting regular one-to-one meetings, performance reviews, and development plans with team members. Monitoring performance against KPIs and service level agreements. Producing and analysing KPI reports, identifying trends and areas for improvement. Managing onboarding, training, and induction processes for new starters. Building and maintaining strong relationships with clients and key stakeholders. Attending client meetings and providing operational updates and performance reports. Supporting the delivery of repairs and maintenance contracts, ensuring high levels of service and customer satisfaction. Implementing process improvements to drive efficiency and performance across the team. Skills & Experience Previous experience in a Maintenance Manager, Planning Manager, Operations Manager, or Team Leader role. Strong background within repairs and maintenance, ideally in social housing or property services. Experience managing teams and conducting performance reviews and one-to-one meetings. Ability to monitor and report on KPIs and operational performance. Excellent organisational, communication, and leadership skills. Strong IT skills, including Microsoft Office and management systems. Ability to work effectively in a fast-paced environment and manage multiple priorities. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Head Of Commercial - Warrington Reactive Maintenance & Planned Maintenance- Social Housing/Property Services Up to £120,000 Plus Package Our client, an established and rapidly growing contractor who operate nationally, are looking for an experienced Head Of Commercial to join their property services division. They currently deliver day to day construction & property services for local authorities and housing associations nationally. Contracts are typically responsive repairs, planned maintenance, retrofit and fire safety projects. Within this role you will be managing a diverse portfolio with a value of £50m per annum. With a very strong reputation, they are growing around the UK this is an incredible opportunity to join a reputable and established business with long term security and career prospects. This role is to join the commercial department for the property services division. My client are ideally looking for someone with 5+ years experience as a Commercial Manager, however they would consider an experienced Managing Quantity Surveyor who is looking for a step up. Day to day responsibilities will include; Cost planning Closing out and Setting up contracts commercially Manage a team of 3-4 Senior quantity surveyors and their commercial teams Liaise with operational team to ensure works are completed on time and within budget Reconcile cost/value reports & profit forecasts Working off the NHF Schedule of rates Approve sub-contractors & supplier payments Attending & Charing progress meetings with clients Regular on site P&L with operational leads Cash flow management This is an exciting opportunity to join a growing business on a permanent basis. Due to company growth, if performance is good there will be realistic opportunities of progression and career development. They are also offering a great salary & package. If this role is of interest please apply or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
25/06/2026
Full time
Head Of Commercial - Warrington Reactive Maintenance & Planned Maintenance- Social Housing/Property Services Up to £120,000 Plus Package Our client, an established and rapidly growing contractor who operate nationally, are looking for an experienced Head Of Commercial to join their property services division. They currently deliver day to day construction & property services for local authorities and housing associations nationally. Contracts are typically responsive repairs, planned maintenance, retrofit and fire safety projects. Within this role you will be managing a diverse portfolio with a value of £50m per annum. With a very strong reputation, they are growing around the UK this is an incredible opportunity to join a reputable and established business with long term security and career prospects. This role is to join the commercial department for the property services division. My client are ideally looking for someone with 5+ years experience as a Commercial Manager, however they would consider an experienced Managing Quantity Surveyor who is looking for a step up. Day to day responsibilities will include; Cost planning Closing out and Setting up contracts commercially Manage a team of 3-4 Senior quantity surveyors and their commercial teams Liaise with operational team to ensure works are completed on time and within budget Reconcile cost/value reports & profit forecasts Working off the NHF Schedule of rates Approve sub-contractors & supplier payments Attending & Charing progress meetings with clients Regular on site P&L with operational leads Cash flow management This is an exciting opportunity to join a growing business on a permanent basis. Due to company growth, if performance is good there will be realistic opportunities of progression and career development. They are also offering a great salary & package. If this role is of interest please apply or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
Job description: Reactive & Voids Supervisor A leading property services provider delivering responsive repairs, planned maintenance, refurbishments and void property works is seeking an experienced Repairs Site Manager . The role is based in West Midlands and will cover works across the surrounding area within social housing and property maintenance contracts. This position sits between operational delivery and technical management, ensuring that complex routine repairs are delivered safely, efficiently and to a high standard. You will manage repair specifications, monitor subcontractor performance and act as a key point of contact for tenants, clients and internal teams. Role Responsibilities Manage the delivery of complex routine repairs, ensuring works are correctly specified, coded and completed to required standards. Review and agree repair specifications, scopes and variations while maintaining technical accuracy and cost control. Oversee subcontractors, monitoring quality, productivity, compliance and programme performance. Act as the main point of contact for tenants and client representatives, resolving issues professionally and efficiently. Monitor site progress, addressing technical challenges and ensuring works meet contract KPIs and client expectations. Ensure full compliance with Health & Safety requirements, including RAMS, site inspections and safe systems of work. Maintain accurate records, reports and documentation to support performance monitoring and audits. Attend regular progress and performance meetings, providing updates and highlighting risks or issues. About You Proven experience managing routine repairs within social housing or property maintenance. Strong technical knowledge of repairs, defect diagnosis, specifications and sequencing of works. Good understanding of Schedule of Rates (SOR) and repair coding. Experience supervising subcontractors and maintaining quality standards. Strong communication skills when working with tenants, clients and internal teams. Solid knowledge of Health & Safety compliance in occupied properties. IT literate with experience using job management systems and reporting tools. CSCS card and full UK driving licence. Package Salary: 41,000 year Company van and fuel card Pension scheme and life assurance 25 days holiday plus bank holidays Opportunities for career development and progression
25/06/2026
Full time
Job description: Reactive & Voids Supervisor A leading property services provider delivering responsive repairs, planned maintenance, refurbishments and void property works is seeking an experienced Repairs Site Manager . The role is based in West Midlands and will cover works across the surrounding area within social housing and property maintenance contracts. This position sits between operational delivery and technical management, ensuring that complex routine repairs are delivered safely, efficiently and to a high standard. You will manage repair specifications, monitor subcontractor performance and act as a key point of contact for tenants, clients and internal teams. Role Responsibilities Manage the delivery of complex routine repairs, ensuring works are correctly specified, coded and completed to required standards. Review and agree repair specifications, scopes and variations while maintaining technical accuracy and cost control. Oversee subcontractors, monitoring quality, productivity, compliance and programme performance. Act as the main point of contact for tenants and client representatives, resolving issues professionally and efficiently. Monitor site progress, addressing technical challenges and ensuring works meet contract KPIs and client expectations. Ensure full compliance with Health & Safety requirements, including RAMS, site inspections and safe systems of work. Maintain accurate records, reports and documentation to support performance monitoring and audits. Attend regular progress and performance meetings, providing updates and highlighting risks or issues. About You Proven experience managing routine repairs within social housing or property maintenance. Strong technical knowledge of repairs, defect diagnosis, specifications and sequencing of works. Good understanding of Schedule of Rates (SOR) and repair coding. Experience supervising subcontractors and maintaining quality standards. Strong communication skills when working with tenants, clients and internal teams. Solid knowledge of Health & Safety compliance in occupied properties. IT literate with experience using job management systems and reporting tools. CSCS card and full UK driving licence. Package Salary: 41,000 year Company van and fuel card Pension scheme and life assurance 25 days holiday plus bank holidays Opportunities for career development and progression
Compliance & Contracts Manager £35-40k pa South Devon The Company Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety, and Sales. We are currently working with a well-established social housing contractor who are looking to appoint a Compliance & Scheduling Manager to support the delivery of maintenance and refurbishment contracts across Devon. The Role We are seeking an organised and proactive Compliance & Scheduling Manager to provide administrative, compliance, and operational support to the Contracts Manager. This is a fully office-based position and would suit an individual with excellent administration skills, experience within social housing maintenance, and a strong understanding of both planned and reactive repairs contracts. The successful candidate will play a key role in ensuring contractual compliance, maintaining accurate records, coordinating works programmes, and supporting the commercial and operational performance of the contract. Key Responsibilities Provide comprehensive administrative support to the Contracts Manager and wider operational team. Manage and maintain compliance documentation, certifications, and contract records. Coordinate and schedule planned and reactive maintenance works. Monitor contract performance and ensure key compliance deadlines are achieved. Produce reports, spreadsheets, KPIs, and management information for internal and client reporting. Liaise with operatives, subcontractors, suppliers, residents, and clients to ensure effective service delivery. Support the management of work programmes and resource allocation. Assist with the preparation and administration of quotations, variations, and pricing submissions. Provide support with commercial processes including purchase orders, cost tracking, and invoice administration. Ensure all documentation is maintained accurately and in line with company procedures and contractual requirements. Support audits and compliance reviews as required. Identify opportunities to improve administrative processes and operational efficiency. What We're Looking ForEssential Previous experience within a social housing, construction, maintenance, or property services environment. Strong administrative and organisational skills with exceptional attention to detail. Experience supporting contracts, operations, or compliance functions. Good working knowledge of planned maintenance and reactive repairs contracts. Excellent IT skills including Microsoft Excel, Word, and Outlook. Experience producing reports and managing contract documentation. Strong communication skills and the ability to build effective working relationships. Ability to prioritise workloads and work effectively in a fast-paced environment. Desirable Experience working for a social housing contractor. Knowledge of compliance requirements within property maintenance contracts. Exposure to pricing, quotations, variations, and commercial administration. Experience using scheduling, workforce management, or housing maintenance systems. Understanding of contract KPIs, service delivery targets, and client reporting requirements. Benefits Competitive salary package. Stable, long-term opportunity with a growing contractor. Office-based role with a supportive team environment. Opportunity to develop operational and commercial experience. Ongoing training and career development opportunities. Company benefits package. If you are interested in applying for the Compliance & Scheduling Manager role, apply now or contact Build Recruitment for a confidential discussion. We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sectors and will work with you to identify opportunities that best match your skills, experience, and career aspirations. Please call Kirsty at Build recruitent on (phone number removed).
25/06/2026
Full time
Compliance & Contracts Manager £35-40k pa South Devon The Company Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety, and Sales. We are currently working with a well-established social housing contractor who are looking to appoint a Compliance & Scheduling Manager to support the delivery of maintenance and refurbishment contracts across Devon. The Role We are seeking an organised and proactive Compliance & Scheduling Manager to provide administrative, compliance, and operational support to the Contracts Manager. This is a fully office-based position and would suit an individual with excellent administration skills, experience within social housing maintenance, and a strong understanding of both planned and reactive repairs contracts. The successful candidate will play a key role in ensuring contractual compliance, maintaining accurate records, coordinating works programmes, and supporting the commercial and operational performance of the contract. Key Responsibilities Provide comprehensive administrative support to the Contracts Manager and wider operational team. Manage and maintain compliance documentation, certifications, and contract records. Coordinate and schedule planned and reactive maintenance works. Monitor contract performance and ensure key compliance deadlines are achieved. Produce reports, spreadsheets, KPIs, and management information for internal and client reporting. Liaise with operatives, subcontractors, suppliers, residents, and clients to ensure effective service delivery. Support the management of work programmes and resource allocation. Assist with the preparation and administration of quotations, variations, and pricing submissions. Provide support with commercial processes including purchase orders, cost tracking, and invoice administration. Ensure all documentation is maintained accurately and in line with company procedures and contractual requirements. Support audits and compliance reviews as required. Identify opportunities to improve administrative processes and operational efficiency. What We're Looking ForEssential Previous experience within a social housing, construction, maintenance, or property services environment. Strong administrative and organisational skills with exceptional attention to detail. Experience supporting contracts, operations, or compliance functions. Good working knowledge of planned maintenance and reactive repairs contracts. Excellent IT skills including Microsoft Excel, Word, and Outlook. Experience producing reports and managing contract documentation. Strong communication skills and the ability to build effective working relationships. Ability to prioritise workloads and work effectively in a fast-paced environment. Desirable Experience working for a social housing contractor. Knowledge of compliance requirements within property maintenance contracts. Exposure to pricing, quotations, variations, and commercial administration. Experience using scheduling, workforce management, or housing maintenance systems. Understanding of contract KPIs, service delivery targets, and client reporting requirements. Benefits Competitive salary package. Stable, long-term opportunity with a growing contractor. Office-based role with a supportive team environment. Opportunity to develop operational and commercial experience. Ongoing training and career development opportunities. Company benefits package. If you are interested in applying for the Compliance & Scheduling Manager role, apply now or contact Build Recruitment for a confidential discussion. We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sectors and will work with you to identify opportunities that best match your skills, experience, and career aspirations. Please call Kirsty at Build recruitent on (phone number removed).
Contracts Manager - Property Services 50,000 + Pension + Career Progression We're recruiting for an experienced Contracts Manager to join a growing property services and maintenance business, taking responsibility for the successful delivery of a key regional contract. This is an excellent opportunity for a commercially aware leader who can drive performance, manage client relationships and ensure service delivery targets are consistently achieved. The Role Manage the delivery and performance of a major regional contract Lead planning, administration and field-based teams Monitor KPIs, service levels and operational performance Drive efficiencies, improve workflows and reduce backlogs Build and maintain strong client relationships Produce performance reports and operational updates Ensure contractual obligations and service standards are met About You Experience as a Contracts Manager, Senior Contract Manager or similar leadership role Strong knowledge of KPI management and service delivery Excellent client-facing and stakeholder management skills Commercially aware with the ability to drive performance improvements Strong leadership skills with experience managing operational teams Experience within Social Housing, Property Services, Repairs & Maintenance, Facilities Management or Construction would be highly advantageous. What's On Offer? 50,000 salary Company pension On-site parking Genuine career progression opportunities A growing business where you can make a real impact If you're an experienced Contracts Manager looking for a new challenge within a growing organisation, we'd love to hear from you.
24/06/2026
Full time
Contracts Manager - Property Services 50,000 + Pension + Career Progression We're recruiting for an experienced Contracts Manager to join a growing property services and maintenance business, taking responsibility for the successful delivery of a key regional contract. This is an excellent opportunity for a commercially aware leader who can drive performance, manage client relationships and ensure service delivery targets are consistently achieved. The Role Manage the delivery and performance of a major regional contract Lead planning, administration and field-based teams Monitor KPIs, service levels and operational performance Drive efficiencies, improve workflows and reduce backlogs Build and maintain strong client relationships Produce performance reports and operational updates Ensure contractual obligations and service standards are met About You Experience as a Contracts Manager, Senior Contract Manager or similar leadership role Strong knowledge of KPI management and service delivery Excellent client-facing and stakeholder management skills Commercially aware with the ability to drive performance improvements Strong leadership skills with experience managing operational teams Experience within Social Housing, Property Services, Repairs & Maintenance, Facilities Management or Construction would be highly advantageous. What's On Offer? 50,000 salary Company pension On-site parking Genuine career progression opportunities A growing business where you can make a real impact If you're an experienced Contracts Manager looking for a new challenge within a growing organisation, we'd love to hear from you.
The Building Manager will take full ownership of a high-profile Central London campus, delivering best-in-class facilities services while managing contractors, compliance, and day-to-day operations. This is a highly visible, front-facing role requiring strong leadership, stakeholder engagement, and a proactive approach to maintaining a safe, high-quality environment for students and staff. Client Details This opportunity sits within a well-established facilities and property services organisation delivering services to a leading higher education provider in London. Operating as the service partner to a flagship campus near Liverpool Street, the organisation plays a critical role in maintaining a safe, compliant, and high-performing learning environment. The campus is a prestigious, high-profile site accommodating (Apply online only) students and housing senior leadership, including executive-level stakeholders. As such, expectations around service delivery, presentation, and operational standards are exceptionally high. The Building Manager (Facilities Manager) will take full ownership of the site, ensuring all facilities services are delivered effectively through a range of outsourced contractors. This role is central to creating a professional, safe, and engaging environment that supports both staff and students. This is an excellent opportunity for a confident and personable FM professional who thrives in a front-facing role, enjoys stakeholder interaction, and is motivated to take full ownership of a flagship building. Description Take full operational responsibility for a flagship education campus in Moorgate, ensuring a clean, safe, and well-maintained environment Lead the delivery of all facilities management services across the building, with a focus on service quality and user experience Act as the primary point of contact for the Campus Director and senior stakeholders, building strong relationships based on trust and performance Manage all outsourced soft service contractors including cleaning, security, and waste management Oversee hard services provision, including planned preventative maintenance (PPM), reactive works, and asset functionality (e.g. lifts and critical systems) Ensure all statutory compliance and health & safety requirements are met and maintained to a high standard Lead and manage on-site teams, including two Facilities Coordinators and two direct reports (support roles transitioning into FM career pathways) Motivate, develop, and support teams, fostering a positive and high-performing culture Challenge underperformance constructively and escalate issues where necessary Proactively manage escalations, resolving issues efficiently while maintaining strong stakeholder confidence Oversee contractor performance, particularly during mobilisation phases (e.g. upcoming cleaning and security contracts), ensuring improved service outcomes Identify opportunities for service improvement and capital works, contributing to long-term site performance Maintain a highly visible presence on-site, engaging regularly with stakeholders and campus users Support a culture of ownership, accountability, and continuous improvement across all aspects of FM delivery Ensure the campus environment supports an exceptional educational experience for students Profile Minimum 2-3 years' experience in a Facilities or Building Manager role Strong experience managing FM services within a customer-facing, high-profile environment (education, high-end office, hospitality, or similar) Proven ability to manage contractors effectively and drive service improvements Confident and professional communicator with excellent stakeholder engagement skills Strong leadership and people management capability, with the ability to motivate and develop teams Experience managing escalations and maintaining high levels of client satisfaction Good understanding of health & safety and statutory compliance within FM Highly proactive, with a strong sense of ownership and accountability Personable, presentable, and able to operate effectively in a visible, front-facing role Culturally aligned with a collaborative, respectful, and service-driven environment Desirable Experience within higher education or student-focused environments Background in hospitality or premium service environments Job Offer c. 50k Opportunity to manage a flagship, high-profile London campus Excellent exposure to senior stakeholders and a dynamic working environment Clear opportunity to take ownership and make a visible impact Supportive team structure with development opportunities
24/06/2026
Full time
The Building Manager will take full ownership of a high-profile Central London campus, delivering best-in-class facilities services while managing contractors, compliance, and day-to-day operations. This is a highly visible, front-facing role requiring strong leadership, stakeholder engagement, and a proactive approach to maintaining a safe, high-quality environment for students and staff. Client Details This opportunity sits within a well-established facilities and property services organisation delivering services to a leading higher education provider in London. Operating as the service partner to a flagship campus near Liverpool Street, the organisation plays a critical role in maintaining a safe, compliant, and high-performing learning environment. The campus is a prestigious, high-profile site accommodating (Apply online only) students and housing senior leadership, including executive-level stakeholders. As such, expectations around service delivery, presentation, and operational standards are exceptionally high. The Building Manager (Facilities Manager) will take full ownership of the site, ensuring all facilities services are delivered effectively through a range of outsourced contractors. This role is central to creating a professional, safe, and engaging environment that supports both staff and students. This is an excellent opportunity for a confident and personable FM professional who thrives in a front-facing role, enjoys stakeholder interaction, and is motivated to take full ownership of a flagship building. Description Take full operational responsibility for a flagship education campus in Moorgate, ensuring a clean, safe, and well-maintained environment Lead the delivery of all facilities management services across the building, with a focus on service quality and user experience Act as the primary point of contact for the Campus Director and senior stakeholders, building strong relationships based on trust and performance Manage all outsourced soft service contractors including cleaning, security, and waste management Oversee hard services provision, including planned preventative maintenance (PPM), reactive works, and asset functionality (e.g. lifts and critical systems) Ensure all statutory compliance and health & safety requirements are met and maintained to a high standard Lead and manage on-site teams, including two Facilities Coordinators and two direct reports (support roles transitioning into FM career pathways) Motivate, develop, and support teams, fostering a positive and high-performing culture Challenge underperformance constructively and escalate issues where necessary Proactively manage escalations, resolving issues efficiently while maintaining strong stakeholder confidence Oversee contractor performance, particularly during mobilisation phases (e.g. upcoming cleaning and security contracts), ensuring improved service outcomes Identify opportunities for service improvement and capital works, contributing to long-term site performance Maintain a highly visible presence on-site, engaging regularly with stakeholders and campus users Support a culture of ownership, accountability, and continuous improvement across all aspects of FM delivery Ensure the campus environment supports an exceptional educational experience for students Profile Minimum 2-3 years' experience in a Facilities or Building Manager role Strong experience managing FM services within a customer-facing, high-profile environment (education, high-end office, hospitality, or similar) Proven ability to manage contractors effectively and drive service improvements Confident and professional communicator with excellent stakeholder engagement skills Strong leadership and people management capability, with the ability to motivate and develop teams Experience managing escalations and maintaining high levels of client satisfaction Good understanding of health & safety and statutory compliance within FM Highly proactive, with a strong sense of ownership and accountability Personable, presentable, and able to operate effectively in a visible, front-facing role Culturally aligned with a collaborative, respectful, and service-driven environment Desirable Experience within higher education or student-focused environments Background in hospitality or premium service environments Job Offer c. 50k Opportunity to manage a flagship, high-profile London campus Excellent exposure to senior stakeholders and a dynamic working environment Clear opportunity to take ownership and make a visible impact Supportive team structure with development opportunities