Grounds Maintenance Operative
£24,294 - £26,873 per year
Permanent
Full time (Monday to Friday seasonal*)
Sidmouth
About the role
We are recruiting a mobile operative to join our busy Sidmouth team covering the Sid valley. The role will involve maintaining our outstanding environment predominantly through general grounds maintenance, grass cutting, and strimming. You will be working in our parks, sports pitches and open spaces. Additionally, you may be asked to undertake street cleansing (litter picking / emptying bins), maintaining and stocking public lavatories, general public realm maintenance, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including some weekends and on public holidays. You must have practical experience in a ground’s maintenance role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week) and use a handheld smartphone to communicate and manage work instructions. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact James Stoneman, StreetScene Area Officer on 07896 803970 or email jstoneman@eastdevon.gov.uk
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=899387AUZ9 Closing date: 3 August 2025 at midnight.
Interviews will be held during week commencing 11 August 2025.
Jul 02, 2025
Full time
Grounds Maintenance Operative
£24,294 - £26,873 per year
Permanent
Full time (Monday to Friday seasonal*)
Sidmouth
About the role
We are recruiting a mobile operative to join our busy Sidmouth team covering the Sid valley. The role will involve maintaining our outstanding environment predominantly through general grounds maintenance, grass cutting, and strimming. You will be working in our parks, sports pitches and open spaces. Additionally, you may be asked to undertake street cleansing (litter picking / emptying bins), maintaining and stocking public lavatories, general public realm maintenance, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including some weekends and on public holidays. You must have practical experience in a ground’s maintenance role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week) and use a handheld smartphone to communicate and manage work instructions. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact James Stoneman, StreetScene Area Officer on 07896 803970 or email jstoneman@eastdevon.gov.uk
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=899387AUZ9 Closing date: 3 August 2025 at midnight.
Interviews will be held during week commencing 11 August 2025.
StreetScene Team Leader
£28,624 - £31,067 per year
Permanent
Full time (*seasonal hours)
Honiton
About the role
We are looking for a Team Leader with a passion for public realm maintenance to join our Honiton team. You will co-ordinate the activities of, and work alongside the operations team primarily responsible for cleansing and grounds operations. If you enjoy working outdoors, love variety and share our passion for keeping East Devon clean and green we want to hear from you.
About you
You will need to have demonstrable experience in public realm maintenance and the practical supervision of staff in a similar capacity. You will be enthusiastic, have a can-do attitude and take pride in maintaining standards, leading by example. There is a requirement to work seasonal hours (41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). A valid driver’s licence is essential, and a chainsaw certification and/or a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Wayne Harris, Interim Area Officer on 07813 961118 or waharris@eastdevon.gov.uk
Closing date: 6 July 2025 at midnight.
Interviews will be held during week commencing 14 July 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=520387AI79
Jun 11, 2025
Full time
StreetScene Team Leader
£28,624 - £31,067 per year
Permanent
Full time (*seasonal hours)
Honiton
About the role
We are looking for a Team Leader with a passion for public realm maintenance to join our Honiton team. You will co-ordinate the activities of, and work alongside the operations team primarily responsible for cleansing and grounds operations. If you enjoy working outdoors, love variety and share our passion for keeping East Devon clean and green we want to hear from you.
About you
You will need to have demonstrable experience in public realm maintenance and the practical supervision of staff in a similar capacity. You will be enthusiastic, have a can-do attitude and take pride in maintaining standards, leading by example. There is a requirement to work seasonal hours (41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). A valid driver’s licence is essential, and a chainsaw certification and/or a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Wayne Harris, Interim Area Officer on 07813 961118 or waharris@eastdevon.gov.uk
Closing date: 6 July 2025 at midnight.
Interviews will be held during week commencing 14 July 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=520387AI79
Cleansing Operative
£25,584 - £28,163 per year
Permanent
Full time (*seasonal hours)
Seaton & Axe Valley
About the role
We are recruiting a StreetScene Mobile Operative to join our busy Seaton and Axe Valley team. The role will involve cleaning and stocking public lavatories, street cleansing (litter picking / emptying bins) and general public realm maintenance. Additionally, you may be asked to undertake work maintaining our outstanding environment predominantly through general grounds maintenance, hedge cutting, grass cutting, strimming, sports pitch maintenance, maintaining open spaces, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including weekends and on public holidays. You must have practical experience in a cleansing role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). The working pattern is Wednesday-Sunday all year round. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Luke Morgan, StreetScene Area Officer on 07970551195 or email lmorgan@eastdevon.gov.uk
Closing date: 22 June 2025 at midnight.
Interviews will be held during week commencing 30 June 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=884081AI79
Jun 11, 2025
Full time
Cleansing Operative
£25,584 - £28,163 per year
Permanent
Full time (*seasonal hours)
Seaton & Axe Valley
About the role
We are recruiting a StreetScene Mobile Operative to join our busy Seaton and Axe Valley team. The role will involve cleaning and stocking public lavatories, street cleansing (litter picking / emptying bins) and general public realm maintenance. Additionally, you may be asked to undertake work maintaining our outstanding environment predominantly through general grounds maintenance, hedge cutting, grass cutting, strimming, sports pitch maintenance, maintaining open spaces, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including weekends and on public holidays. You must have practical experience in a cleansing role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). The working pattern is Wednesday-Sunday all year round. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Luke Morgan, StreetScene Area Officer on 07970551195 or email lmorgan@eastdevon.gov.uk
Closing date: 22 June 2025 at midnight.
Interviews will be held during week commencing 30 June 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=884081AI79
Your new company HMP Swansea is a Category B/C men's prison located in the Sandfields area of Swansea, Wales. Your new role Working as a Security Officer, you will be working alongside the operational security team. You will be responsible for escorting/assisting contractors as they carry out maintenance work around the prison, visitor checks, toolkit checks and vehicle searches. You will assist in the safety of visitors around the site and ensure no unauthorised items enter the site. This role will require Mon-Fri 8am-4.30/5pm. It is a temporary contract on an ongoing basis. All rates are inclusive of holiday. Standard: 14.62 P/h What you'll need to succeed You will not require previous experience as you will receive full on-the-job training. However, security experience is desirable. You will need to be a strong communicator, level-headed and security conscious. You will be able to work well in a team and have excellent interpersonal skills. You will be required to provide 2 satisfactory references and will be subject to full prison clearance. What you'll get in retu rn This is a long-term opportunity which may open up permanent opportunities within the prison service, What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 04, 2025
Seasonal
Your new company HMP Swansea is a Category B/C men's prison located in the Sandfields area of Swansea, Wales. Your new role Working as a Security Officer, you will be working alongside the operational security team. You will be responsible for escorting/assisting contractors as they carry out maintenance work around the prison, visitor checks, toolkit checks and vehicle searches. You will assist in the safety of visitors around the site and ensure no unauthorised items enter the site. This role will require Mon-Fri 8am-4.30/5pm. It is a temporary contract on an ongoing basis. All rates are inclusive of holiday. Standard: 14.62 P/h What you'll need to succeed You will not require previous experience as you will receive full on-the-job training. However, security experience is desirable. You will need to be a strong communicator, level-headed and security conscious. You will be able to work well in a team and have excellent interpersonal skills. You will be required to provide 2 satisfactory references and will be subject to full prison clearance. What you'll get in retu rn This is a long-term opportunity which may open up permanent opportunities within the prison service, What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Resident Liaison Officer - Enfield Temp to perm contract for the right candidate £18.71 Umbrella pay or £14.21 PAYE We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in Enfield, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Enfield. As Resident Liaison Officer you will be working on a retrofit refurbishment project, where you will be accountable for: Keep residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Previous experience working on SHDF retrofit contracts is essential Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)
Dec 04, 2025
Contract
Resident Liaison Officer - Enfield Temp to perm contract for the right candidate £18.71 Umbrella pay or £14.21 PAYE We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in Enfield, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Enfield. As Resident Liaison Officer you will be working on a retrofit refurbishment project, where you will be accountable for: Keep residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Previous experience working on SHDF retrofit contracts is essential Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)
A leading equipment dealer in Guildford is seeking a Service Pricing Officer to develop pricing strategies and validate service costs. The role requires trade qualifications in mobile plant maintenance, intermediate computer skills, and problem-solving abilities. Benefits include paid parental leave, health and wellness discounts, and career progression opportunities. This is a full-time position with flexible hours.
Dec 04, 2025
Full time
A leading equipment dealer in Guildford is seeking a Service Pricing Officer to develop pricing strategies and validate service costs. The role requires trade qualifications in mobile plant maintenance, intermediate computer skills, and problem-solving abilities. Benefits include paid parental leave, health and wellness discounts, and career progression opportunities. This is a full-time position with flexible hours.
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Nesbit House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Sevenoaks's most stunning care home Nesbit House is a luxurious care home in Sevenoaks, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Dec 04, 2025
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Nesbit House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Sevenoaks's most stunning care home Nesbit House is a luxurious care home in Sevenoaks, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Resident Liaison Officer - Permanent Planned Maintenance - Property Services Up to £35,000 plus package Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in Uxbridge and they are carrying out a planned works programme in the surrounding areas. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly Cladding works. Within this role, day to day duties will include but not be limited too; Booking in appointments to visit occupied properties Carrying out condition surveys Dealing with resident complaints Working hand in hand with the site team to get works completed to the correct standard Building strong relationships with tenants and contractors My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. This is a permanent position with potential to develop your career. Please apply directly for this role or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Dec 04, 2025
Full time
Resident Liaison Officer - Permanent Planned Maintenance - Property Services Up to £35,000 plus package Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in Uxbridge and they are carrying out a planned works programme in the surrounding areas. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly Cladding works. Within this role, day to day duties will include but not be limited too; Booking in appointments to visit occupied properties Carrying out condition surveys Dealing with resident complaints Working hand in hand with the site team to get works completed to the correct standard Building strong relationships with tenants and contractors My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. This is a permanent position with potential to develop your career. Please apply directly for this role or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
The Commercial Property Officer will oversee the management and operational aspects of commercial properties within the not-for-profit sector. This role is based in London and requires strong organisational skills to ensure smooth facilities management processes. 2 day's a week in the office. Client Details This organisation operates within the not-for-profit sector and is a medium-sized entity located in London. It focuses on providing efficient property management services and fostering a supportive work environment. Description Manage the day-to-day operations of commercial properties within the portfolio. Ensure compliance with health and safety regulations across all properties. Coordinate maintenance and repair work, liaising with contractors and service providers. Prepare and oversee budgets related to property operations and maintenance. Monitor and manage tenancy agreements, ensuring adherence to terms and conditions. Act as the primary point of contact for tenants, addressing any queries or issues promptly. Conduct regular property inspections to ensure the highest standards are maintained. Support the Facilities Management team in achieving strategic goals. Profile A successful Commercial Property Officer should have: Experience in facilities management or property management within the not-for-profit sector. Knowledge of health and safety regulations and their application in commercial properties. Strong organisational and problem-solving skills. Proficiency in managing budgets and financial planning. Excellent communication skills, both written and verbal. Ability to build and maintain professional relationships with tenants and stakeholders. Job Offer Competitive salary between 43,000 and 50,000 per annum. Comprehensive benefits package. 2 day's a week in the office Fixed-term contract with a focus on professional development. Opportunity to work in the not-for-profit sector in London. Supportive and collaborative team environment. If you are ready to take on this exciting opportunity as a Commercial Property Officer in London, we encourage you to apply today!
Dec 03, 2025
Full time
The Commercial Property Officer will oversee the management and operational aspects of commercial properties within the not-for-profit sector. This role is based in London and requires strong organisational skills to ensure smooth facilities management processes. 2 day's a week in the office. Client Details This organisation operates within the not-for-profit sector and is a medium-sized entity located in London. It focuses on providing efficient property management services and fostering a supportive work environment. Description Manage the day-to-day operations of commercial properties within the portfolio. Ensure compliance with health and safety regulations across all properties. Coordinate maintenance and repair work, liaising with contractors and service providers. Prepare and oversee budgets related to property operations and maintenance. Monitor and manage tenancy agreements, ensuring adherence to terms and conditions. Act as the primary point of contact for tenants, addressing any queries or issues promptly. Conduct regular property inspections to ensure the highest standards are maintained. Support the Facilities Management team in achieving strategic goals. Profile A successful Commercial Property Officer should have: Experience in facilities management or property management within the not-for-profit sector. Knowledge of health and safety regulations and their application in commercial properties. Strong organisational and problem-solving skills. Proficiency in managing budgets and financial planning. Excellent communication skills, both written and verbal. Ability to build and maintain professional relationships with tenants and stakeholders. Job Offer Competitive salary between 43,000 and 50,000 per annum. Comprehensive benefits package. 2 day's a week in the office Fixed-term contract with a focus on professional development. Opportunity to work in the not-for-profit sector in London. Supportive and collaborative team environment. If you are ready to take on this exciting opportunity as a Commercial Property Officer in London, we encourage you to apply today!
PSR solutions are recruiting for a Resident Liaison Officer (RLO) to work on a construction site in Coventry on behalf of our client who has a nationwide presence. RLO roles and responsibilities: Experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects. Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised. Responsible for collation of resident information packs and administration of customer records, KPI's etc. Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is maintained for residents and maintenance of their welfare at the end of the working day. Willingness to support and promote the company and its activities at open days and community engagement events. RLO requirements: 2 x references from a previous RLO position SSSTS RLO Benefits Weekly pay Monday to Friday If you are interested in this RLO role or would like more information, please contact the Trades and Labour team at PSR Solutions.
Dec 03, 2025
Contract
PSR solutions are recruiting for a Resident Liaison Officer (RLO) to work on a construction site in Coventry on behalf of our client who has a nationwide presence. RLO roles and responsibilities: Experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects. Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised. Responsible for collation of resident information packs and administration of customer records, KPI's etc. Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is maintained for residents and maintenance of their welfare at the end of the working day. Willingness to support and promote the company and its activities at open days and community engagement events. RLO requirements: 2 x references from a previous RLO position SSSTS RLO Benefits Weekly pay Monday to Friday If you are interested in this RLO role or would like more information, please contact the Trades and Labour team at PSR Solutions.
Interim Senior Procurement Officer Location: Dorset / Hybrid (minimum 2 days in office per week) £420 per day Role Purpose We are seeking an experienced Interim Senior Assets & Property Procurement Officer to lead urgent and complex procurements. This role will support the delivery of high-value contracts for property management during a critical period of transition. The primary purpose of the recruitment is a skilled procurement officer with an understanding of property management. This supports the strategic procurements including: managing agents for farms, hotels and industrial units (must be PA23); lease management and lettings; and fire strategies & risk assessments. Key Responsibilities Manage end-to-end procurement processes for property-related contracts, including repairs, planned maintenance, compliance testing, and construction projects. Ensure all procurement activity complies with UK public procurement regulations, the Procurement Act 2023, and local authority standing orders. Prepare tender documentation, lead supplier engagement, and oversee evaluation and award processes. Advise internal stakeholders on procurement strategy, risk management, and contract compliance for property and asset services. Oversee supplier performance and manage contractual obligations, including KPIs and SLAs. Support the development and delivery of frameworks and dynamic purchasing systems for property maintenance and construction services. Drive social value and sustainability outcomes in property-related procurements. Maintain accurate records for audit and governance purposes. Provide expert guidance to internal teams during a period of transition or high workload. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Dec 03, 2025
Contract
Interim Senior Procurement Officer Location: Dorset / Hybrid (minimum 2 days in office per week) £420 per day Role Purpose We are seeking an experienced Interim Senior Assets & Property Procurement Officer to lead urgent and complex procurements. This role will support the delivery of high-value contracts for property management during a critical period of transition. The primary purpose of the recruitment is a skilled procurement officer with an understanding of property management. This supports the strategic procurements including: managing agents for farms, hotels and industrial units (must be PA23); lease management and lettings; and fire strategies & risk assessments. Key Responsibilities Manage end-to-end procurement processes for property-related contracts, including repairs, planned maintenance, compliance testing, and construction projects. Ensure all procurement activity complies with UK public procurement regulations, the Procurement Act 2023, and local authority standing orders. Prepare tender documentation, lead supplier engagement, and oversee evaluation and award processes. Advise internal stakeholders on procurement strategy, risk management, and contract compliance for property and asset services. Oversee supplier performance and manage contractual obligations, including KPIs and SLAs. Support the development and delivery of frameworks and dynamic purchasing systems for property maintenance and construction services. Drive social value and sustainability outcomes in property-related procurements. Maintain accurate records for audit and governance purposes. Provide expert guidance to internal teams during a period of transition or high workload. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Hamberley Care Management Limited
City, Birmingham
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Cofton Park Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Full UK driving licence - essential Proven experience in maintenance and repair work Strong painting and decorating skills - essential Strong troubleshooting and problem-solving abilities Able to operate hand and power tools safely and effectively Excellent communication and teamwork skills Able to clearly demonstrate Health & Safety awareness through discussion Able to share and uphold our values at all times A true "Can-Do" colleague: flexible team worker, practical problem solver, passionate about delivering quality work Comfortable managing a diverse and busy workload, thinking creatively, and open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Birmingham's most stunning care home Cofton Park Manor is a luxurious care home in Cofton Hackett, Birmingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Dec 03, 2025
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Cofton Park Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Full UK driving licence - essential Proven experience in maintenance and repair work Strong painting and decorating skills - essential Strong troubleshooting and problem-solving abilities Able to operate hand and power tools safely and effectively Excellent communication and teamwork skills Able to clearly demonstrate Health & Safety awareness through discussion Able to share and uphold our values at all times A true "Can-Do" colleague: flexible team worker, practical problem solver, passionate about delivering quality work Comfortable managing a diverse and busy workload, thinking creatively, and open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Birmingham's most stunning care home Cofton Park Manor is a luxurious care home in Cofton Hackett, Birmingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
We are seeking an experienced Property and Facilities Manager to ensure the Cathedral and its associated properties are safe, well-maintained, and operating efficiently in line with our strategic objectives. Background Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. We do this by being a warm-hearted community open to God, to all, to growth and to transformation. Over 100,000 visitors come to the Cathedral each year and our Cathedral community comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers. Reporting to: Chief Operating Officer. Accountable to: The Chapter of Guildford Cathedral. Hours and salary: Part time 0.5 FTE/18 hours per week (flexibility is essential for this role). The salary for the post is £18,720 p/a. What You'll Do: In this key role, you will take ownership of all aspects of property management and facilities services, including long-term planning, compliance, and cost control. You will oversee maintenance programmes, manage budgets and contracts, and ensure high standards of health and safety across the estate. This is a hands-on position that will involve, at times, physical activity, including accessing all areas of the Cathedral and other buildings, which may involve navigating numerous stairs and confined spaces. Some of the Key Responsibilities of the role: Maintenance Management: Oversee planned and reactive maintenance across Cathedral properties, ensuring timely completion and accurate reporting. Health & Safety Compliance: Apply and maintain the Cathedral s Health & Safety Policy, promoting safe working practices and compliance with legislation. Facilities Oversight: Supervise all maintenance work relating to the interior and exterior condition, manage car parking facilities and monitor and review maintenance equipment, ensuring safe and efficient operation. Financial and Procurement: Manage delegated budgets and contribute to annual budget planning. Oversee procurement processes including annual reviews of maintenance and service contracts to ensure best value. Governance & Reporting: Attend committee meetings, provide reports, and support grant applications as required. We are looking for someone who has: Proven experience in property management and practical, hands-on approach to problem solving. Strong organisational, financial, and IT skills (Microsoft Word, Excel and Outlook), with the ability to work independently and under pressure. Excellent communication and interpersonal skills. A team player with the capacity to value volunteers who work in the Cathedral. Flexibility, reliability and enthusiasm to learn, adapt and take responsibility. Willingness to undertake training, and is comfortable working in a Christian environment.
Dec 03, 2025
Full time
We are seeking an experienced Property and Facilities Manager to ensure the Cathedral and its associated properties are safe, well-maintained, and operating efficiently in line with our strategic objectives. Background Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. We do this by being a warm-hearted community open to God, to all, to growth and to transformation. Over 100,000 visitors come to the Cathedral each year and our Cathedral community comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers. Reporting to: Chief Operating Officer. Accountable to: The Chapter of Guildford Cathedral. Hours and salary: Part time 0.5 FTE/18 hours per week (flexibility is essential for this role). The salary for the post is £18,720 p/a. What You'll Do: In this key role, you will take ownership of all aspects of property management and facilities services, including long-term planning, compliance, and cost control. You will oversee maintenance programmes, manage budgets and contracts, and ensure high standards of health and safety across the estate. This is a hands-on position that will involve, at times, physical activity, including accessing all areas of the Cathedral and other buildings, which may involve navigating numerous stairs and confined spaces. Some of the Key Responsibilities of the role: Maintenance Management: Oversee planned and reactive maintenance across Cathedral properties, ensuring timely completion and accurate reporting. Health & Safety Compliance: Apply and maintain the Cathedral s Health & Safety Policy, promoting safe working practices and compliance with legislation. Facilities Oversight: Supervise all maintenance work relating to the interior and exterior condition, manage car parking facilities and monitor and review maintenance equipment, ensuring safe and efficient operation. Financial and Procurement: Manage delegated budgets and contribute to annual budget planning. Oversee procurement processes including annual reviews of maintenance and service contracts to ensure best value. Governance & Reporting: Attend committee meetings, provide reports, and support grant applications as required. We are looking for someone who has: Proven experience in property management and practical, hands-on approach to problem solving. Strong organisational, financial, and IT skills (Microsoft Word, Excel and Outlook), with the ability to work independently and under pressure. Excellent communication and interpersonal skills. A team player with the capacity to value volunteers who work in the Cathedral. Flexibility, reliability and enthusiasm to learn, adapt and take responsibility. Willingness to undertake training, and is comfortable working in a Christian environment.
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
Dec 02, 2025
Full time
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
Dec 02, 2025
Full time
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
PSR solutions are recruiting for a Resident Liaison Officer (RLO) to work on a construction site in Birmingham on behalf of our client who has a nationwide presence. RLO roles and responsibilities: Experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects. Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised. Responsible for collation of resident information packs and administration of customer records, KPI's etc. Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is maintained for residents and maintenance of their welfare at the end of the working day. Willingness to support and promote the company and its activities at open days and community engagement events. RLO requirements: 2 x references from a previous RLO position SSSTS RLO Benefits Weekly pay Monday to Friday If you are interested in this RLO role or would like more information, please contact the Trades and Labour team at PSR Solutions.
Dec 02, 2025
Contract
PSR solutions are recruiting for a Resident Liaison Officer (RLO) to work on a construction site in Birmingham on behalf of our client who has a nationwide presence. RLO roles and responsibilities: Experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects. Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised. Responsible for collation of resident information packs and administration of customer records, KPI's etc. Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is maintained for residents and maintenance of their welfare at the end of the working day. Willingness to support and promote the company and its activities at open days and community engagement events. RLO requirements: 2 x references from a previous RLO position SSSTS RLO Benefits Weekly pay Monday to Friday If you are interested in this RLO role or would like more information, please contact the Trades and Labour team at PSR Solutions.
Our client, a national public organisation are currently on the search for a Multi Site Building Manager to oversee multiple healthcare sites based in East Lancashire The candidate will be expected to travel around this region to meet the needs of the role, so must have a driving license and access to their own transport. Reporting into the Senior Facilities Manager, you will be to provide day to day management of the sites ensuring the safe and efficient running of the sites whilst working closely with tenants to maximise tenant satisfaction and improve utilisation. This role is a Full Time, 18 month Fixed Term Contract and an ideal role for a Building Manager or Facilities Manager with multi site experience. Role Responsibilities: Act as the main point of contact for tenant liaison and any issues that occur onsite Arrange, chair and facilitate tenant meetings (including site user groups and any health and safety related meetings as may be required). Promote engagement between tenants and encourage idea sharing and problem solving. Coordinate and provide support to site users on tenant new work requests, provide assistance in following the approvals procedure, as appropriate and liaise with the Helpdesk. Coordinate and accompany visiting contractors on site visits in relation to tenant new work requests, tenant variation requests and specifically accompany the Health, Safety, Security and Fire officers for the purposes of implementing fire risk assessments. Action any reasonable contracting requests (e.g. work permit, risk assessment, district valuer audit) as required. Manage key allocation records and coordinate the distribution of keys and fobs. Maintain records of and review the site's fire risk assessments and implement or escalate any actions. Keep records of FM contract obligations, such as planned, preventative maintenance and lifecycle works. Working Across Blackburn, Burnley, Accrington, Nelson, Bacup and Rossendale Ideal Applicant: Minimum of 2 years' experience within a Building Manager or Facilities Manager role. Strong knowledge of Health & Safety compliance. IOSH preferred but not essential. Some knowledge of financial management including monitoring budgets. Experience within a healthcare environment (Preferred but not essential) Hold a driving licence and access to own car. Able to commit to an 18 month fixed term contract Role Benefits: Salary of up to £40,000. Travel Expenses & Mileage. 37.5 hour contract. Working between the hours of 8am-5pm with flexibility to manage own diary. Hybrid working model - 3 days in the office minimum. Holiday starting at 25 days + Bank holidays. Income protection after 13 weeks. Expenses on dental & glasses. A generous Aviva group personal pension scheme - 10% employee contribution. Health Shield cash plan, Death in service scheme, Best Doctors and Employee Care plans. Bike-2-Work scheme. Annual Company Day where you will be able to network with colleagues from across the country. If you are a dedicated and experienced facilities management professional, apply now or get in touch with Laura on (phone number removed) or (url removed).
Dec 02, 2025
Contract
Our client, a national public organisation are currently on the search for a Multi Site Building Manager to oversee multiple healthcare sites based in East Lancashire The candidate will be expected to travel around this region to meet the needs of the role, so must have a driving license and access to their own transport. Reporting into the Senior Facilities Manager, you will be to provide day to day management of the sites ensuring the safe and efficient running of the sites whilst working closely with tenants to maximise tenant satisfaction and improve utilisation. This role is a Full Time, 18 month Fixed Term Contract and an ideal role for a Building Manager or Facilities Manager with multi site experience. Role Responsibilities: Act as the main point of contact for tenant liaison and any issues that occur onsite Arrange, chair and facilitate tenant meetings (including site user groups and any health and safety related meetings as may be required). Promote engagement between tenants and encourage idea sharing and problem solving. Coordinate and provide support to site users on tenant new work requests, provide assistance in following the approvals procedure, as appropriate and liaise with the Helpdesk. Coordinate and accompany visiting contractors on site visits in relation to tenant new work requests, tenant variation requests and specifically accompany the Health, Safety, Security and Fire officers for the purposes of implementing fire risk assessments. Action any reasonable contracting requests (e.g. work permit, risk assessment, district valuer audit) as required. Manage key allocation records and coordinate the distribution of keys and fobs. Maintain records of and review the site's fire risk assessments and implement or escalate any actions. Keep records of FM contract obligations, such as planned, preventative maintenance and lifecycle works. Working Across Blackburn, Burnley, Accrington, Nelson, Bacup and Rossendale Ideal Applicant: Minimum of 2 years' experience within a Building Manager or Facilities Manager role. Strong knowledge of Health & Safety compliance. IOSH preferred but not essential. Some knowledge of financial management including monitoring budgets. Experience within a healthcare environment (Preferred but not essential) Hold a driving licence and access to own car. Able to commit to an 18 month fixed term contract Role Benefits: Salary of up to £40,000. Travel Expenses & Mileage. 37.5 hour contract. Working between the hours of 8am-5pm with flexibility to manage own diary. Hybrid working model - 3 days in the office minimum. Holiday starting at 25 days + Bank holidays. Income protection after 13 weeks. Expenses on dental & glasses. A generous Aviva group personal pension scheme - 10% employee contribution. Health Shield cash plan, Death in service scheme, Best Doctors and Employee Care plans. Bike-2-Work scheme. Annual Company Day where you will be able to network with colleagues from across the country. If you are a dedicated and experienced facilities management professional, apply now or get in touch with Laura on (phone number removed) or (url removed).
Job Title: Housing Officer Location: Colchester Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Colchester area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Dec 02, 2025
Full time
Job Title: Housing Officer Location: Colchester Salary : 28,000- 35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Colchester area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: Manage a caseload of Service Users. Conduct dispersals, inductions, and welfare checks. Signpost SUs to local services (e.g., healthcare, shops). Arrange and support transport or relocation as needed. Ensure the health, safety, and timely move-on of Service Users. Managing Properties: Conduct monthly inspections and arrange necessary maintenance. Prepare properties for re-occupation or hand back to landlords. Maintain compliance with health and safety standards. Ensure minor repairs are completed and inventory is managed. Required Skills: Experience as a Housing Officer or similar role. Awareness of diverse cultures and backgrounds. Empathetic, adaptable, and resilient. Strong problem-solving and communication skills. Well-organised with effective planning abilities. Able to work independently and as part of a team. Full UK driving licence required. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Officer to help us achieve our goals. Joining us at Verwood House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Dorset's most stunning care home Verwood House is a luxurious care home in Vewood, Dorset, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Dec 02, 2025
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Officer to help us achieve our goals. Joining us at Verwood House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Dorset's most stunning care home Verwood House is a luxurious care home in Vewood, Dorset, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Job Title: Facilities Director Location: Coventry - 5 Days On-Site Reporting To: Chief Executive Officer / Board of Directors Role: Our client are a leading Special Purpose Vehicle (SPV) delivering high-quality facilities management and infrastructure services in the healthcare sector. We operate and manage The Coventry and Rugby Hospital Company PLC, providing critical services under a PFI contract. We are seeking an experienced and strategic Facilities Director to join our leadership team and drive operational excellence across all facilities functions. Role Purpose: The Facilities Director will provide senior leadership and strategic direction for the management, operation, and maintenance of hospital facilities under PFI contracts. This role requires a strong track record in managing PFI projects within a healthcare setting, ensuring compliance with contractual obligations, regulatory standards, and service excellence. The successful candidate will be responsible for delivering cost-effective, safe, and sustainable facilities services while maintaining a high standard of patient care environment. Key Responsibilities: Provide strategic leadership and direction for all facilities management operations across the hospital. Oversee the delivery of PFI contracts, ensuring compliance with contract terms, KPIs, and performance standards. Develop and implement long-term maintenance, asset management, and lifecycle strategies for hospital infrastructure. Lead a multi-disciplinary team including estates, maintenance, engineering, and FM service providers. Manage budgets and financial performance for facilities operations, ensuring value for money and contract efficiency. Ensure all facilities comply with statutory regulations, health and safety standards, and NHS requirements. Act as the primary liaison with NHS Trusts, PFI partners, and other stakeholders. Drive continuous improvement initiatives to optimise service delivery, operational performance, and patient satisfaction. Support sustainability and environmental initiatives across the estate. Person Specification / Experience Required: Proven experience as a senior facilities or estates director within a hospital or healthcare environment. Demonstrable track record managing PFI projects/contracts in the NHS or private healthcare sector. Strong knowledge of facilities management, lifecycle planning, and asset management. Excellent understanding of NHS frameworks, statutory compliance, and regulatory requirements. Experience leading multi-disciplinary teams and managing outsourced service providers. Strong financial acumen, including budget management and performance reporting. Excellent stakeholder management and communication skills, with the ability to engage effectively with executive teams, clinicians, and external partners. Strategic thinker with the ability to drive operational excellence and innovation. Qualifications: Professional qualification in Facilities Management, Engineering, or related discipline (e.g., CEng, MCIOB, BIFM Level 7 or equivalent). Relevant PFI/PPP project management experience. Health & Safety qualification (NEBOSH or equivalent) desirable. Why Join Us: Opportunity to lead facilities management for a high-profile hospital under a long-term PFI contract. Be part of a dynamic leadership team with scope to influence strategic direction. Competitive salary and benefits package. Work in a purpose-driven environment delivering critical healthcare services.
Dec 02, 2025
Full time
Job Title: Facilities Director Location: Coventry - 5 Days On-Site Reporting To: Chief Executive Officer / Board of Directors Role: Our client are a leading Special Purpose Vehicle (SPV) delivering high-quality facilities management and infrastructure services in the healthcare sector. We operate and manage The Coventry and Rugby Hospital Company PLC, providing critical services under a PFI contract. We are seeking an experienced and strategic Facilities Director to join our leadership team and drive operational excellence across all facilities functions. Role Purpose: The Facilities Director will provide senior leadership and strategic direction for the management, operation, and maintenance of hospital facilities under PFI contracts. This role requires a strong track record in managing PFI projects within a healthcare setting, ensuring compliance with contractual obligations, regulatory standards, and service excellence. The successful candidate will be responsible for delivering cost-effective, safe, and sustainable facilities services while maintaining a high standard of patient care environment. Key Responsibilities: Provide strategic leadership and direction for all facilities management operations across the hospital. Oversee the delivery of PFI contracts, ensuring compliance with contract terms, KPIs, and performance standards. Develop and implement long-term maintenance, asset management, and lifecycle strategies for hospital infrastructure. Lead a multi-disciplinary team including estates, maintenance, engineering, and FM service providers. Manage budgets and financial performance for facilities operations, ensuring value for money and contract efficiency. Ensure all facilities comply with statutory regulations, health and safety standards, and NHS requirements. Act as the primary liaison with NHS Trusts, PFI partners, and other stakeholders. Drive continuous improvement initiatives to optimise service delivery, operational performance, and patient satisfaction. Support sustainability and environmental initiatives across the estate. Person Specification / Experience Required: Proven experience as a senior facilities or estates director within a hospital or healthcare environment. Demonstrable track record managing PFI projects/contracts in the NHS or private healthcare sector. Strong knowledge of facilities management, lifecycle planning, and asset management. Excellent understanding of NHS frameworks, statutory compliance, and regulatory requirements. Experience leading multi-disciplinary teams and managing outsourced service providers. Strong financial acumen, including budget management and performance reporting. Excellent stakeholder management and communication skills, with the ability to engage effectively with executive teams, clinicians, and external partners. Strategic thinker with the ability to drive operational excellence and innovation. Qualifications: Professional qualification in Facilities Management, Engineering, or related discipline (e.g., CEng, MCIOB, BIFM Level 7 or equivalent). Relevant PFI/PPP project management experience. Health & Safety qualification (NEBOSH or equivalent) desirable. Why Join Us: Opportunity to lead facilities management for a high-profile hospital under a long-term PFI contract. Be part of a dynamic leadership team with scope to influence strategic direction. Competitive salary and benefits package. Work in a purpose-driven environment delivering critical healthcare services.