13 jobs found

Housing Asset Assistant Project Manager Location: Bedfordshire Day Rate: 300- 500 per day, depending on experience Contract: Temporary to Permanent We are currently recruiting for an experienced Housing Asset Assistant Project Manager to support the delivery of major refurbishment, planned maintenance and improvement programmes across a substantial residential property portfolio. This is a broad opportunity that could suit Assistant Project Managers, Housing Asset Managers, Building Surveyors, Major Works Managers, Planned Works Managers and Property/Construction professionals with relevant experience. Key Responsibilities Support the delivery of major works, refurbishment, planned maintenance and improvement programmes. Assist with projects from feasibility and specification through to tender, delivery and completion. Work with contractors, consultants and professional teams. Support the management of project budgets, programmes and performance. Assist with specifications, contract documentation and project reports. Undertake site inspections, surveys and technical assessments. Support JCT and/or NEC contract management. Ensure compliance with CDM, health & safety, building regulations, asbestos and fire safety requirements. Work closely with internal teams, contractors, consultants and senior stakeholders. Key Requirements Experience in project management, housing, property, construction or building services. Experience of major works, refurbishment, planned maintenance or capital programmes. Experience working with contractors and consultants. Good understanding of building construction, maintenance and property defects. Social housing, local authority or housing association experience is highly desirable. HNC/equivalent in Building, Construction, Surveying or a related discipline is desirable. RICS, CIOB or relevant professional qualifications are advantageous. What's on Offer 300- 500 per day, depending on experience Opportunity to work on significant housing investment programmes Varied portfolio of major works and asset improvement projects Strong opportunity to develop within a housing asset environment If you're an Assistant Project Manager, Building Surveyor, Asset/Property professional or Major Works specialist looking for a new contract opportunity, we'd be keen to hear from you.

Property Services Manager for housing and support residential properties across East Anglia. Covering repairs, asset management and compliance for the organisation. Client Details We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference. Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across Norfolk and Suffolk. Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home. There has never been a more exciting time to join Solo. Supported by an experienced and forward-thinking Board, we are on a remarkable growth journey. From our current portfolio of around 80 homes, we are on track to grow to 130 homes in the next six months and to own at least 424 homes by March 2031. As we expand, our colleagues are empowered to challenge, innovate and influence the direction of the organisation. Every role has the opportunity to shape our services, drive improvement and help create lasting change for people. Description Responsible for 80 residential units across East Anglia. Housing and supported living. Management of the repairs, asset management and compliance for the portfolio. Line management of a team of 3 including a Building Surveyor, Property Officer and Compliance Co-ordinator. Reporting into the Head of Housing & Support. Management and procurement of external contractors. Liaison with landlords and leases. Budget management. Strategic planning. Profile Commutable distance of East Anglia. Similar experience operating within the social housing sector. High level of knowledge and experience of contract management. Proven track record in delivering property repairs and asset management services. Strong knowledge of housing compliance regulations including gas, electrics, fire safety, asbestos and legionella. Job Offer £45,000 salary 6% employer pension contribution Hybrid agile working 28 days leave + bank holidays Career progression opportunities Health care Training and development

The Role A leading social housing refurbishment contractor, currently delivering a large-scale Solar Panel and Roofing remediation programme across Dudley. With a strong track record in improving the quality of social housing, this contractor is committed to delivering safe, healthy, and sustainable homes for local communities, they are now recruiting a Site Manager As a Site Manager, you'll be overseeing the delivery of Solar PV and Roofing on tenanted properties. Your responsibilities will include: Assisting with daily site operations and ensuring smooth project delivery Coordinating subcontractors and ensuring work is completed to a high standard Maintaining strict health & safety compliance on site. Liaising with tenants and stakeholders to ensure minimal disruption and clear communication Conducting site inductions, toolbox talks, and maintaining site records Monitoring progress, quality, and ensuring timely completion of works As a Site Manager you will require: Black CSCS Card (Gold or White cards may be considered) SMSTS Certification First Aid at Work Asbestos Awareness Proven experience in social housing refurbishment, particularly in damp and mould remediation Experience working in both void and occupied properties Strong communication and organisational skills A proactive and hands-on approach with a focus on resident satisfaction and safety Access to a Vehicle and Driving

The Role A leading social housing refurbishment contractor, currently delivering a large-scale external de-carbonisation and refurbs programme across Gloucester. With a strong track record in improving the quality of social housing, this contractor is committed to delivering safe, healthy, and sustainable homes for local communities, they are now recruiting a Site Manager As a Site Manager, you'll be overseeing the delivery of De-Carbs and Refurb works on tenanted properties. Your responsibilities will include: Assisting with daily site operations and ensuring smooth project delivery Coordinating subcontractors and ensuring work is completed to a high standard Maintaining strict health & safety compliance on site. Liaising with tenants and stakeholders to ensure minimal disruption and clear communication Conducting site inductions, toolbox talks, and maintaining site records Monitoring progress, quality, and ensuring timely completion of works As a Site Manager you will require: Black CSCS Card (Gold or White cards may be considered) SMSTS Certification First Aid at Work Asbestos Awareness Proven experience in social housing refurbishment, particularly in damp and mould remediation Experience working in both void and occupied properties Strong communication and organisational skills A proactive and hands-on approach with a focus on resident satisfaction and safety Access to a Vehicle and Driving

Site Manager - Social housing kitchen & bathrooms Daniel Owen are recruiting a Site Manager to join a trusted principal contractor delivering high-quality kitchen and bathroom refurbishment programmes across the social housing sector. They partner with local authorities, housing associations, and asset management providers to improve homes and communities through excellence in service delivery, workmanship, and customer care. Due to continued growth and new contract awards, they are seeking an experienced and proactive Site Manager to lead and coordinate the successful delivery of kitchen and bathroom installation projects within occupied and void housing stock. Position: Site Manager Location: Telford & Shrewsbury Salary: 250.00 per day (CIS) + Van Contract Type : Temporary (possible permanent position available) Duration: 1st September 2026 - April 2027 Start date: 1st September As Site Manager, you will take full responsibility for day-to-day site operations, ensuring that all works are completed safely, efficiently, and to the highest quality standards, in accordance with client specifications and company policies. You will be the key point of contact between the client, residents, subcontractors, and internal teams, ensuring clear communication and smooth project delivery from start to finish. Key Responsibilities: Oversee all aspects of kitchen and bathroom installation projects within occupied and void social housing properties. Manage and coordinate site teams, subcontractors, and trades to ensure programmes are delivered on time, within budget, and to specification. Uphold the highest standards of Health, Safety, Environmental, and Quality compliance, ensuring all works are conducted in line with statutory and company procedures. Conduct regular site inspections, toolbox talks, and progress meetings to monitor performance and maintain productivity. Manage project resources, including labour, materials, and plant, to achieve cost efficiency and programme targets. Produce site documentation including risk assessments, method statements (RAMS), daily site diaries, and progress reports. Proactively identify and resolve site issues, escalating where necessary to maintain programme continuity. Candidate Requirements: Demonstrable experience as a Site Manager within social housing refurbishment. Sound technical knowledge of building trades, materials, and installation processes relevant to kitchen and bathroom refurbishment. Strong organisational and problem-solving skills, with a methodical and professional approach to site management. Up-to-date knowledge of Health & Safety legislation and experience ensuring compliance on live sites. Competent IT skills (Microsoft Office, project management software, and digital reporting systems). Essential Qualifications: SMSTS CSCS Card First Aid at Work Asbestos Awareness DBS Full UK Driving Licence How to Apply: If you are interested in working for this established company, please apply with your updated CV.

Property Services Manager for housing and support residential properties across East Anglia. Covering repairs, asset management and compliance for the organisation. Client Details We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference. Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across Norfolk and Suffolk. Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home. There has never been a more exciting time to join Solo. Supported by an experienced and forward-thinking Board, we are on a remarkable growth journey. From our current portfolio of around 80 homes, we are on track to grow to 130 homes in the next six months and to own at least 424 homes by March 2031. As we expand, our colleagues are empowered to challenge, innovate and influence the direction of the organisation. Every role has the opportunity to shape our services, drive improvement and help create lasting change for people. Description Responsible for 80 residential units across East Anglia. Housing and supported living. Management of the repairs, asset management and compliance for the portfolio. Line management of a team of 3 including a Building Surveyor, Property Officer and Compliance Co-ordinator. Reporting into the Head of Housing & Support. Management and procurement of external contractors. Liaison with landlords and leases. Budget management. Strategic planning. Profile Commutable distance of East Anglia. Similar experience operating within the social housing sector. High level of knowledge and experience of contract management. Proven track record in delivering property repairs and asset management services. Strong knowledge of housing compliance regulations including gas, electrics, fire safety, asbestos and legionella. Job Offer 45,000 salary 6% employer pension contribution Hybrid agile working 28 days leave + bank holidays Career progression opportunities Health care Training and development

Assistant Site Manager - Social housing kitchen & bathrooms Daniel Owen are recruiting an Assistant Site Manager to join a trusted contractor delivering high-quality kitchen and bathroom refurbishment programmes across the social housing sector. They partner with local authorities, housing associations, and asset management providers to improve homes and communities through excellence in service delivery, workmanship, and customer care. Due to continued growth and new contract awards, they are seeking an experienced and proactive Assistant Site Manager to lead and coordinate the successful delivery of kitchen and bathroom installation projects within occupied and void housing stock. Position: Assistant Site Manager Location: South Birmingham Salary: Temporary: 220.00 per day Permanent: 37,000 per annum + package Contract Type: Temporary - Permanent As Assistant Site Manager, you will take full responsibility for day-to-day site operations, ensuring that all works are completed safely, efficiently, and to the highest quality standards, in accordance with client specifications and company policies. You will be the key point of contact between the client, residents, subcontractors, and internal teams, ensuring clear communication and smooth project delivery from start to finish. Key Responsibilities: Oversee all aspects of kitchen and bathroom installation projects within occupied and void social housing properties. Manage and coordinate site teams, subcontractors, and trades to ensure programmes are delivered on time, within budget, and to specification. Uphold the highest standards of Health, Safety, Environmental, and Quality compliance, ensuring all works are conducted in line with statutory and company procedures. Conduct regular site inspections, toolbox talks, and progress meetings to monitor performance and maintain productivity. Manage project resources, including labour, materials, and plant, to achieve cost efficiency and programme targets. Produce site documentation including risk assessments, method statements (RAMS), daily site diaries, and progress reports. Proactively identify and resolve site issues, escalating where necessary to maintain programme continuity. Candidate Requirements: Trade background Demonstrable experience as a Trade, Working Foreman, Supervisor, Assistant Site Manager within new build housing or social housing refurbishment. Sound technical knowledge of building trades, materials, and installation processes relevant to kitchen and bathroom refurbishment. Strong organisational and problem-solving skills, with a methodical and professional approach to site management. Up-to-date knowledge of Health & Safety legislation and experience ensuring compliance on live sites. Essential Qualifications: SSSTS/SMSTS - Essential CSCS Card - Essential First Aid at Work - Essential Asbestos Awareness - Essential Full UK Driving Licence - Essential How to Apply: If you are interested in working for this established company, please apply with your updated CV.

Site Manager - Social housing kitchen & bathrooms Daniel Owen are recruiting a Site Manager to join a trusted principal contractor delivering high-quality kitchen and bathroom refurbishment programmes across the social housing sector. They partner with local authorities, housing associations, and asset management providers to improve homes and communities through excellence in service delivery, workmanship, and customer care. Due to continued growth and new contract awards, they are seeking an experienced and proactive Site Manager to lead and coordinate the successful delivery of kitchen and bathroom installation projects within occupied and void housing stock. Position: Site Manager Location: Cannock Salary: 250.00 per day Contract Type : Temporary (possible permanent position available) Start date: Immediately available As Site Manager, you will take full responsibility for day-to-day site operations, ensuring that all works are completed safely, efficiently, and to the highest quality standards, in accordance with client specifications and company policies. You will be the key point of contact between the client, residents, subcontractors, and internal teams, ensuring clear communication and smooth project delivery from start to finish. Key Responsibilities: Oversee all aspects of kitchen and bathroom installation projects within occupied and void social housing properties. Manage and coordinate site teams, subcontractors, and trades to ensure programmes are delivered on time, within budget, and to specification. Uphold the highest standards of Health, Safety, Environmental, and Quality compliance, ensuring all works are conducted in line with statutory and company procedures. Conduct regular site inspections, toolbox talks, and progress meetings to monitor performance and maintain productivity. Manage project resources, including labour, materials, and plant, to achieve cost efficiency and programme targets. Produce site documentation including risk assessments, method statements (RAMS), daily site diaries, and progress reports. Proactively identify and resolve site issues, escalating where necessary to maintain programme continuity. Candidate Requirements: Demonstrable experience as a Site Manager within social housing refurbishment. Sound technical knowledge of building trades, materials, and installation processes relevant to kitchen and bathroom refurbishment. Strong organisational and problem-solving skills, with a methodical and professional approach to site management. Up-to-date knowledge of Health & Safety legislation and experience ensuring compliance on live sites. Competent IT skills (Microsoft Office, project management software, and digital reporting systems). Essential Qualifications: SMSTS CSCS Card First Aid at Work Asbestos Awareness DBS Full UK Driving Licence How to Apply: If you are interested in working for this established company, please apply with your updated CV.

Service Manager - Anti-Social Behaviour Client: London Borough of Hillingdon Location: Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW Rate: 400- 450 per day Contract: Temporary until 31 January 2027 Hours: Monday to Friday, 9:00am-5:00pm Working arrangement: Technically hybrid, but primarily office-based DBS: Basic DBS required Driving: Required as part of the role; company vehicle provided About the role We are recruiting an experienced Service Manager to provide strategic and operational leadership across a borough-wide Anti-Social Behaviour and associated enforcement service. This is a senior, hands-on leadership position requiring someone who can quickly take ownership of the service, support operational teams and ensure that ASB prevention, investigation and enforcement activity is delivered effectively. Although the role is technically hybrid, the successful candidate must be willing to work from the Uxbridge office more often than not. Being visible, accessible and present on the floor is considered essential to providing the team with effective day-to-day leadership and support. Key responsibilities Provide strategic and operational leadership across the Council's ASB and associated enforcement functions. Lead, manage and support teams operating within a fast-paced and complex environment. Oversee the prevention, investigation and enforcement of serious and complex ASB cases. Ensure appropriate action is taken to protect vulnerable residents, reduce harm and manage community risk. Maintain effective oversight of casework quality, service performance and operational delivery. Scrutinise and interpret performance information, identifying trends, risks and areas requiring improvement. Present performance data, service updates and recommendations to senior managers, elected members and partner organisations. Ensure services comply with relevant housing legislation, the Anti-Social Behaviour, Crime and Policing Act 2014 and other statutory requirements. Maintain compliance with Housing Regulator expectations and wider regulatory standards. Provide direction and professional guidance on complex, sensitive or high-risk ASB and enforcement cases. Strengthen partnership working with the police, community safety services, safeguarding teams, housing providers and other agencies. Support continuous service improvement and ensure resources are deployed effectively. Promote a visible, accountable and resident-focused leadership culture. About you You will be an established ASB or housing enforcement leader with substantial experience managing an operational service. You must be confident taking responsibility from the outset and operating with minimal supervision or training. You will combine strong statutory knowledge with credible people leadership, sound operational judgement and the ability to analyse and present complex performance information clearly. Essential experience Extensive experience managing or leading an Anti-Social Behaviour service. Strong experience within social housing, a local authority, a housing association or a closely related community safety environment. Proven experience leading teams in a demanding operational setting. Experience overseeing complex ASB, tenancy enforcement or community safety cases. Demonstrable experience using performance information to scrutinise services and drive improvement. Experience presenting reports, findings and recommendations to different stakeholder groups. Essential knowledge and skills Strong working knowledge of housing legislation. Detailed knowledge of the Anti-Social Behaviour, Crime and Policing Act 2014. Sound understanding of safeguarding, vulnerability, risk management and enforcement practice. Strong leadership and people-management skills. Excellent written, verbal and presentation skills. Ability to interpret complex information and communicate it clearly. Strong decision-making and problem-solving abilities. Ability to work independently, prioritise competing demands and deliver under pressure. Confidence dealing with senior stakeholders, partner agencies and sensitive operational matters. Additional information The successful candidate must be able to hit the ground running and provide immediate stability, direction and visible leadership to the service. Regular attendance at the Civic Centre in Uxbridge is essential. This is not a predominantly home-based assignment, despite being technically classified as hybrid. Driving is required as part of the role, with a company vehicle available. The successful candidate will also be required to complete a Basic DBS check.

ASB and Tenancy Management Coordinator Location: Didsbury, Manchester Salary 42,084 Full time 35 hours per week Permanent About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role This specialist role is responsible for leading and coordinating Southway's response to anti-social behaviour, tenancy breaches and community safety issues. Working across the organisation, you will provide expert advice and support to colleagues, helping to protect customers and communities while ensuring tenancy breaches are addressed fairly, proportionately and effectively. You will oversee complex and high-risk cases, including serious anti-social behaviour, tenancy fraud, unlawful occupation, cuckooing and other tenancy breaches. Working closely with statutory agencies and community partners, you will coordinate interventions that support victims, tackle harm and deliver sustainable outcomes. The role will also support service development by promoting best practice in anti-social behaviour and tenancy management, embedding early intervention approaches, strengthening partnership working. What you'll be doing Lead on complex and high-risk anti-social behaviour and tenancy enforcement cases. Provide specialist advice and support to Housing Officers and managers. Coordinate investigations into anti-social behaviour, tenancy fraud, cuckooing and other serious tenancy breaches. Manage legal case preparation, evidence gathering and liaison with solicitors and partner agencies. Work closely with Greater Manchester Police, Local Authorities and other partners to resolve complex cases and improve community safety. Represent Southway at court hearings, ASB Case Reviews and multi-agency meetings where appropriate. Deliver training, guidance and best practice support to colleagues across the organisation. Produce reports, performance information and learning to support service improvement and quality assurance. About you We are looking for a resilient and customer-focused professional with significant experience of managing anti-social behaviour, tenancy enforcement, community safety or complex housing management cases. You will have a strong understanding of housing and anti-social behaviour legislation and be confident managing risk, making sound decisions and leading complex investigations. Experience of preparing legal cases, working with solicitors and coordinating enforcement action is essential. You will be skilled at building effective relationships with customers, colleagues and partner agencies and able to influence, challenge and collaborate to achieve positive outcomes. A good understanding of safeguarding, vulnerability and trauma-informed practice is also important. You will be highly organised, able to manage competing priorities and maintain accurate case records. Experience of delivering training, working in multi-agency environments and supporting service improvement activities would be advantageous. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 19 August 2026 Interview Date: Wednesday 2 September 2026 For an informal discussion please contact Lee Isherwood on (phone number removed), or e-mail . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

4Recruitment Services are looking for an experienced and motivated Area Tenancy Manager (ATM) to join our clients Housing team. You will be at the heart of managing our clients housing estates, ensuring communities are safe, tenancies are well-managed, and services are delivered effectively. This role offers a hybrid working ly office-based to complete training, then working three days per week in the office and the rest remotely. MAIN PRIORITIES: Income Management: Maximise rental income, manage arrears, and support tenants to sustain their tenancies. Lettings & Sign-ups: Manage new tenancies, sign-ups, and void turnaround to ensure homes are re-let quickly and efficiently. Everyday Tenancy Management: Support tenants with everyday issues, enforce tenancy agreements when necessary, and provide a responsive, accessible service. Low-Level Anti-Social Behaviour (ASB): Investigate minor ASB and nuisance complaints, taking proportionate action to resolve issues. DUTIES AND RESPONSIBILITIES INCLUDE: Manage the full tenancy lifecycle, including changes in circumstances, succession, and tenancy closures. Engage with residents and community groups to maintain safe and well-managed estates. Work collaboratively with partners such as the Police, Community Safety teams, and support agencies to address issues affecting tenants. Identify vulnerable residents and make appropriate referrals to safeguarding and support services. Ensure all actions comply with housing legislation, council policy, and regulatory requirements. ESSENTIAL REQUIREMENTS INCLUDE: Experience in local authority housing is ideal, but experience in housing associations or other housing management roles will also be considered. Strong understanding of tenancy management, income collection, and housing legislation. Excellent communication, problem-solving, and relationship-building skills. Ability to balance enforcement with support to sustain tenancies and improve communities Must be able to drive & have car business insurance Basic DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

NPP are looking to recruit a CSCS, SMSTS Site Manager with experiience of roofing streams on social housing contracts in the Licoln and surrounding areas The Site Manager is responsible for the daily on-site operational delivery, health and safety, and quality control of roofing replacement and refurbishment schemes within occupied and unoccupied social housing properties. Reporting directly to a Contracts Manager, they act as the principal point of contact for local authority clients, sub-contractors, and residents to ensure projects finish safely, on time, and within budget. Key Responsibilities Operational & Programme Delivery Manage the full lifecycle of roofing projects from initial site mobilisation through to final handover and client sign-off. Coordinate day-to-day site logistics, including the delivery, storage, and distribution of roofing materials and plant equipment. Monitor project timelines against the master programme, proactively resolving any delays or multi-trade bottlenecks on site. Oversee diverse technical scopes, including pitched roof replacements (slate, tile), flat roof systems, fascias, soffits, and thermal insulation upgrades Health, Safety, & Compliance Enforce a strict "Safety First" culture on site, conducting mandatory site inductions and regular toolbox talks. Ensure total alignment with current health and safety legislation, Risk Assessments, and Method Statements (RAMS). Coordinate temporary works, focusing closely on complex scaffold erection, edge protection, and scaffold inspection compliance. Maintain accurate digital records using management platforms Subcontractor & Quality Management Direct, supervise, and inspect the output of specialist roofing, scaffolding, and solar installer subcontractors. Conduct rigorous quality control checks at every stage, ensuring all installations align perfectly with design specifications and manufacturer warranties. Adhere strictly to Building Safety standards. Tenant & Stakeholder Relations Act as the professional, client-facing representative for the principal contractor on site. Liaise directly with Tenant Liaison Officers (TLOs) to keep residents informed, manage access schedules, and resolve complaints swiftly. Minimise day-to-day disruption to vulnerable residents living within live project zones. Essential Qualifications SMSTS (Site Management Safety Training Scheme) certification. Valid CSCS Card (Black Manager or Gold Supervisor level). First Aid at Work (3-day valid certificate). Asbestos Awareness training. Full, clean UK Driving Licence . 1, 3, 4, 5 Desirable Certifications Scaffold Inspection certificate. Temporary Works Supervisor qualification. Fire Marshall or trade-specific fire safety accreditations (e.g., FIRAS or BM TRADA). Experience & Knowledge Experience specifically working within social housing planned maintenance or refurbishment frameworks. Strong technical literacy across pitched roofing, concrete tile systems, and flat roof liquid waterproofing. Proven track record of managing construction teams within occupied residential spaces. How to Apply: This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency. Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Ready to lead resident engagement across one of the UK's largest housing association fire remediation programmes? Join us as Senior Remediation Operations Manager and help ensure residents remain informed, supported and at the heart of building safety remediation. What You'll Do As Senior Remediation Operations Manager, you ll lead Peabody s customer facing fire remediation function and its communications with residents and leaseholders, owning the strategy, standards and outcomes for every household affected by remediation works. This role is accountable for delivery of the Code of Practice for the Remediation of Residential Buildings across all buildings in the programme and for meeting the leaseholder and resident engagement requirements of Homes England Cladding Safety Scheme grant funding. The successful candidate will be leading two Customer Fire Safety Operations Managers and a wider team of 17. They will set direction, assure quality and evidence compliance at senior leadership, funder and regulator level. What You'll Do Set the strategic direction for resident engagement and communication across Peabody's Fire Remediation Programme. Own delivery of the Code of Practice for the Remediation of Residential Buildings, ensuring compliance is evidenced across all buildings in the programme. Lead delivery of resident and leaseholder engagement requirements within Homes England Cladding Safety Scheme and Building Safety Fund grant agreements. Co-create and implement a resident engagement programme that delivers meaningful communication, support and involvement for affected residents. Act as the senior lead for resident engagement with Homes England, supporting funder reviews, compliance audits and evidence requests. Oversee resident meetings, outreach activities, newsletters, customer communications and support services across remediation schemes. Lead compliance with leasehold legislation, Building Safety Act 2022 protections, tribunal processes and statutory consultation requirements. Drive project management, reporting, risk management and performance monitoring across the resident engagement workstream. Build strong partnerships with Housing Operations, Legal Services, Communications, Asset Management, local authorities and external stakeholders. Provide trusted advice and deputise for the Head of Resident Engagement and Compliance at programme boards, executive meetings and stakeholder forums. Ensure programme decisions reflect customer feedback, resident insight and Peabody's commitment to putting residents first. What You'll Need Significant experience leading customer-facing teams within housing, building safety, remediation or major works programmes, including leadership of managers. Extensive knowledge of the Building Safety Act 2022, Fire Safety Act 2021, remediation legislation and Homes England funding requirements. Proven experience managing grant compliance, evidence submissions, performance reporting and regulatory scrutiny. Strong expertise in leasehold management, statutory consultation processes, tribunals and leaseholder protections. Excellent project management skills, with experience delivering complex programmes involving multiple stakeholders and competing priorities. A track record of developing high performing teams and creating a culture of accountability, collaboration and continuous improvement. Exceptional communication and stakeholder management skills, with the credibility to engage confidently with senior leaders, funders, regulators and residents. Strong analytical and reporting capability, with experience presenting performance data, risks and recommendations to senior audiences. Financial and commercial awareness, including budget management, contract oversight and value-for-money delivery. A genuine passion for customer service and resident engagement, with a commitment to ensuring customer voice informs decision-making. What We Offer Up to 30 days annual holiday, plus bank holidays Two additional paid volunteering days each year Flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance Up to 10% pension contribution Professional development and opportunities to broaden your experience Why Join Us? When you join Peabody, you re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered. Please read before applying Peabody does not provide sponsorship as a licensed UK employer. Appointment to this role is subject to a satisfactory Basic DBS check. This advert will close on 12th August. However, we reserve the right to close this advert early if we receive a high volume of suitable applications. Our Interview Process Our fair, inclusive and transparent recruitment process includes an in-person Interview. This will be held at our Westminster Bridge Road office on week commencing 17th August 2026. If you have any questions about this role, please email Talent Specialist, Ryan Loasby.