Are you passionate about delivering exceptional customer service and creating outstanding resident experiences? Our client is one of the UK's leading Build-to-Rent organisations , renowned for delivering high-quality homes, exceptional service and vibrant resident communities. Due to continued growth, they are looking to recruit a Senior Lettings Administrator to join their onsite team at one of their flagship South London developments. This is a fantastic opportunity for someone with experience in Build-to-Rent, residential lettings, PBSA, serviced apartments or property management who enjoys working in a fast-paced, customer-focused environment where no two days are the same. The Role As the Senior Lettings Administrator, you'll play a key role in supporting the successful operation of the development, ensuring an exceptional customer journey from initial enquiry through to move-in and beyond. You'll work closely with the General Manager and onsite team to maximise occupancy, support resident retention and deliver an outstanding level of service to both prospective and existing residents. The position is based on a 40-hour working week, with two Saturdays per month required. Working hours are on a rota basis, with shifts of either 9:00 am 6:00 pm or 10:00 am 7:00 pm. Key Responsibilities Conduct apartment viewings and convert enquiries into successful lettings. Manage the entire applicant journey, responding promptly to enquiries by phone and email. Process tenancy applications, referencing and credit checks. Coordinate move-ins and move-outs, ensuring a seamless resident experience. Assist with rent collection, deposits and tenancy administration. Update property management systems and maintain accurate records. Carry out competitor analysis and support marketing initiatives. Deliver exceptional customer service to residents, contractors and visitors. Resolve resident queries and service requests quickly and professionally. Support resident engagement initiatives and community events. Assist with property inspections and coordinate maintenance issues with the onsite team. Ensure communal areas remain welcoming, safe and well presented. About You You'll be passionate about customer service and genuinely enjoy building relationships with people. Ideally you'll have: Previous experience within Build-to-Rent, residential lettings, property management, PBSA or serviced apartments. Strong administration and organisational skills. Experience managing lettings enquiries and tenancy administration. Excellent communication skills, both written and verbal. A proactive, positive and professional attitude. The ability to work independently whilst contributing to a collaborative team. Strong IT skills, including Microsoft Office and experience using property management systems such as Yardi (or similar) would be advantageous. Flexibility to work weekends on a rota basis. What's on Offer? Salary of £31,000 10% Annual Discretionary Bonus Career progression with one of the UK's leading Build-to-Rent operators Modern, high-quality working environment Ongoing training and development A collaborative and supportive team culture The opportunity to make a real impact on the resident experience If you're looking to develop your career within the rapidly growing Build-to-Rent sector and want to join a business that genuinely puts residents at the heart of everything it does, we'd love to hear from you. Apply today to find out more
24/07/2026
Full time
Are you passionate about delivering exceptional customer service and creating outstanding resident experiences? Our client is one of the UK's leading Build-to-Rent organisations , renowned for delivering high-quality homes, exceptional service and vibrant resident communities. Due to continued growth, they are looking to recruit a Senior Lettings Administrator to join their onsite team at one of their flagship South London developments. This is a fantastic opportunity for someone with experience in Build-to-Rent, residential lettings, PBSA, serviced apartments or property management who enjoys working in a fast-paced, customer-focused environment where no two days are the same. The Role As the Senior Lettings Administrator, you'll play a key role in supporting the successful operation of the development, ensuring an exceptional customer journey from initial enquiry through to move-in and beyond. You'll work closely with the General Manager and onsite team to maximise occupancy, support resident retention and deliver an outstanding level of service to both prospective and existing residents. The position is based on a 40-hour working week, with two Saturdays per month required. Working hours are on a rota basis, with shifts of either 9:00 am 6:00 pm or 10:00 am 7:00 pm. Key Responsibilities Conduct apartment viewings and convert enquiries into successful lettings. Manage the entire applicant journey, responding promptly to enquiries by phone and email. Process tenancy applications, referencing and credit checks. Coordinate move-ins and move-outs, ensuring a seamless resident experience. Assist with rent collection, deposits and tenancy administration. Update property management systems and maintain accurate records. Carry out competitor analysis and support marketing initiatives. Deliver exceptional customer service to residents, contractors and visitors. Resolve resident queries and service requests quickly and professionally. Support resident engagement initiatives and community events. Assist with property inspections and coordinate maintenance issues with the onsite team. Ensure communal areas remain welcoming, safe and well presented. About You You'll be passionate about customer service and genuinely enjoy building relationships with people. Ideally you'll have: Previous experience within Build-to-Rent, residential lettings, property management, PBSA or serviced apartments. Strong administration and organisational skills. Experience managing lettings enquiries and tenancy administration. Excellent communication skills, both written and verbal. A proactive, positive and professional attitude. The ability to work independently whilst contributing to a collaborative team. Strong IT skills, including Microsoft Office and experience using property management systems such as Yardi (or similar) would be advantageous. Flexibility to work weekends on a rota basis. What's on Offer? Salary of £31,000 10% Annual Discretionary Bonus Career progression with one of the UK's leading Build-to-Rent operators Modern, high-quality working environment Ongoing training and development A collaborative and supportive team culture The opportunity to make a real impact on the resident experience If you're looking to develop your career within the rapidly growing Build-to-Rent sector and want to join a business that genuinely puts residents at the heart of everything it does, we'd love to hear from you. Apply today to find out more
The Role We are seeking an experienced Associate Leasing Manager with Build-to-Rent experience to support the full lease-up of 70 BTR homes at this scheme. This is a delivery-focused, site-based role with clear accountability for operational leasing performance, resident experience, and achieving occupancy targets during the initial lease-up and stabilisation period. You will work closely with the Regional BTR Operations Manager, the asset owner, the development partner, the operational partner, and the Managing Agent's Estate Management and BTR Front of House teams. This role requires a strong on-site presence throughout the lease-up period and demands a highly collaborative individual who integrates quickly and delivers exceptional results. Key Responsibilities Lease-Up & Operational Performance Drive day-to-day leasing activity to achieve pre-let targets, occupancy levels and leasing velocity targets during mobilisation and lease-up periods. Produce daily reports on enquiries, viewings, and offer ratios, maintaining a clear view of the leasing pipeline. Conduct viewings and handle enquiries, effectively selling units based on understanding the local demographic and market conditions. Oversee the presentation of show homes, viewing routes and front-of-house experience to deliver a welcoming, well-run service. Ensure the tenant journey is seamless from enquiry through to check-in. Marketing & Strategy Support Implement an agile marketing plan adapted based on incoming enquiries and tenant profiles. Support the delivery of leasing strategy including positioning, pricing and channel mix, from digital marketing to local agents and corporate lettings. Identify opportunities to cross-sell to office occupiers on the estate. Compliance & Tenancy Administration Undertake prospective resident assessments adhering to the Managing Agent's reservation requirements, Immigration Act legislation, AML/KYC requirements and consumer checks. Negotiate tenancy terms and oversee contracting processes, ensuring compliance with EPC legislation, Housing Act 2004 (particularly Deposit Protection), and Section 106 requirements. Ensure complete accuracy in producing all tenancy-related paperwork and documentation. Carry out regular audits within the software to ensure complete compliance with legislation and assess performance targets. Reporting & Performance Management Capture and record all feedback on viewings, producing weekly reports to the Regional BTR Operations Manager. Produce regular reports on overall operations, performance against targets, and occupancy levels. Use simple reporting and dashboards to track performance and identify opportunities to improve conversion. Action diary reminders daily and maintain accurate records. Stakeholder Management & Collaboration Build strong working relationships with the tenancy team, General Manager, Estate Management Office, and BTR Front of House team. Work collaboratively with colleagues across marketing, community & events and sustainability to ensure amenities and programming support leasing and retention. Establish and maintain ongoing relationships with third-party suppliers. Attend regional management meetings, site meetings and Client core group meetings as required. Market Knowledge & Brand Promotion Have a thorough and detailed knowledge of the Cambridge and South-East residential market, including prevailing rental conditions and competitors. Understand and promote the scheme's brand and BTR product offering, ensuring the team delivers a hospitality-led service that reflects the quality and values of the place. Understand how Built to Rent delivery differs from traditional private rental sector operations. Key Performance Measures Occupancy levels against targets Leasing velocity and days to let Conversion rates from enquiries to viewings to lets NPS score from residents Income vs Expenditure Void periods and costs Candidate Requirements Proven track record of leasing Build-to-Rent schemes at pace Strong understanding of UK tenancy law, consumer rights, AML/KYC, and operational compliance in BTR structures Commercially minded, delivery-focused and confident working autonomously Professional, personable and credible with residents and stakeholders Strong Cambridge and South-East residential market knowledge is highly desirable Remuneration & Benefits Competitive salary (negotiable) + performance-linked bonus Benefits & Professional Development package TBC
17/07/2026
Full time
The Role We are seeking an experienced Associate Leasing Manager with Build-to-Rent experience to support the full lease-up of 70 BTR homes at this scheme. This is a delivery-focused, site-based role with clear accountability for operational leasing performance, resident experience, and achieving occupancy targets during the initial lease-up and stabilisation period. You will work closely with the Regional BTR Operations Manager, the asset owner, the development partner, the operational partner, and the Managing Agent's Estate Management and BTR Front of House teams. This role requires a strong on-site presence throughout the lease-up period and demands a highly collaborative individual who integrates quickly and delivers exceptional results. Key Responsibilities Lease-Up & Operational Performance Drive day-to-day leasing activity to achieve pre-let targets, occupancy levels and leasing velocity targets during mobilisation and lease-up periods. Produce daily reports on enquiries, viewings, and offer ratios, maintaining a clear view of the leasing pipeline. Conduct viewings and handle enquiries, effectively selling units based on understanding the local demographic and market conditions. Oversee the presentation of show homes, viewing routes and front-of-house experience to deliver a welcoming, well-run service. Ensure the tenant journey is seamless from enquiry through to check-in. Marketing & Strategy Support Implement an agile marketing plan adapted based on incoming enquiries and tenant profiles. Support the delivery of leasing strategy including positioning, pricing and channel mix, from digital marketing to local agents and corporate lettings. Identify opportunities to cross-sell to office occupiers on the estate. Compliance & Tenancy Administration Undertake prospective resident assessments adhering to the Managing Agent's reservation requirements, Immigration Act legislation, AML/KYC requirements and consumer checks. Negotiate tenancy terms and oversee contracting processes, ensuring compliance with EPC legislation, Housing Act 2004 (particularly Deposit Protection), and Section 106 requirements. Ensure complete accuracy in producing all tenancy-related paperwork and documentation. Carry out regular audits within the software to ensure complete compliance with legislation and assess performance targets. Reporting & Performance Management Capture and record all feedback on viewings, producing weekly reports to the Regional BTR Operations Manager. Produce regular reports on overall operations, performance against targets, and occupancy levels. Use simple reporting and dashboards to track performance and identify opportunities to improve conversion. Action diary reminders daily and maintain accurate records. Stakeholder Management & Collaboration Build strong working relationships with the tenancy team, General Manager, Estate Management Office, and BTR Front of House team. Work collaboratively with colleagues across marketing, community & events and sustainability to ensure amenities and programming support leasing and retention. Establish and maintain ongoing relationships with third-party suppliers. Attend regional management meetings, site meetings and Client core group meetings as required. Market Knowledge & Brand Promotion Have a thorough and detailed knowledge of the Cambridge and South-East residential market, including prevailing rental conditions and competitors. Understand and promote the scheme's brand and BTR product offering, ensuring the team delivers a hospitality-led service that reflects the quality and values of the place. Understand how Built to Rent delivery differs from traditional private rental sector operations. Key Performance Measures Occupancy levels against targets Leasing velocity and days to let Conversion rates from enquiries to viewings to lets NPS score from residents Income vs Expenditure Void periods and costs Candidate Requirements Proven track record of leasing Build-to-Rent schemes at pace Strong understanding of UK tenancy law, consumer rights, AML/KYC, and operational compliance in BTR structures Commercially minded, delivery-focused and confident working autonomously Professional, personable and credible with residents and stakeholders Strong Cambridge and South-East residential market knowledge is highly desirable Remuneration & Benefits Competitive salary (negotiable) + performance-linked bonus Benefits & Professional Development package TBC
Key Responsibilities Leasing & Administration Conduct viewings to prospective tenants Consistently deliver leasing brand standards Process and respond to lettings enquiries in a timely manner Contribute with energy and commitment to achieving lettings targets, consistently working to close lettings and support the Lettings Manager in achieving leasing goals Understand the local rental market by conducting regular mystery shopping and competitor analysis Implement and support branded marketing campaigns Respond to email/phone enquiries in a timely manner and follow the rental customer journey to ensure a high conversion of enquiries to viewings and lettings Update social media letting platforms (e.g. Rightmove, Zoopla, On the Move etc.) on a weekly basis Process resident applications including completion of background and credit checks Assist with deposit protection scheme set up and releases Assist with preparation of check-in and check-out reports Assist with move in/move out customer journey procedures Assist with the collection of rents, ensuring collection and deposit on a timely basis Utilise the property management system (Yardi) to record various transactions and operating reports as required Assist with market surveys and "open houses" Customer Service Represent the brand by providing exceptional service to residents, prospective tenants, contractors, and visitors Communicate effectively and courteously, whether face to face, via telephone or in writing, with residents and colleagues, clearly understanding and responding to their needs Always seek ways to exceed residents' service expectations Ensure resident issues and service requests are addressed within 24 hours Assist in promoting a neighbourly and community atmosphere including participating in the resident events programme Be a true ambassador of the brand and what it stands for Property Upkeep Comply with regular fire safety and health and safety standards Assist in undertaking scheduled flat inspections and recording of same Day to day assistance in management of reactive maintenance and defects Adhere to business operating processes, systems and standards Assist in monitoring compliance with planned and reactive maintenance procedures, such that buildings are safe for both residents and employees Assist with the upkeep of the general cleanliness and appearance of the property and report any serious deficiencies regarding curb appeal or hazards to the General Manager or Facilities Manager Key Values Passion for our customer: You constantly challenge yourself to invent new and different ways to create passionate, fanatical customers who advocate on our behalf Respect: You treat people with respect independent of their status or disagreement with you Innovation: You challenge prevailing assumptions when warranted and suggest better approaches Collaboration: You unite to support each other's ideas - even if you see it slightly differently Communication: You share information openly and proactively Qualifications, Experience and Role Requirements Essential Demonstrates honesty, integrity and intelligence Experience in a property lettings or related business (student accommodations, serviced apartments etc.) Strong sales skills and confidence in promoting a product Excellent customer relationship skills and attention to detail Excellent organisation and administration skills Clear and effective communication skills, verbally and in writing Intermediate IT skills including Microsoft Office and property management systems Team player with a willingness to support others A positive, 'can-do' attitude with a desire to learn and achieve outstanding results Ability to work independently on a day to day basis Ability to work Saturdays and public holidays in line with the rota Ability to work in different buildings if required Desirable Experience of working in the private residential sector ARLA qualification Knowledge of Yardi property management system or similar system
15/07/2026
Full time
Key Responsibilities Leasing & Administration Conduct viewings to prospective tenants Consistently deliver leasing brand standards Process and respond to lettings enquiries in a timely manner Contribute with energy and commitment to achieving lettings targets, consistently working to close lettings and support the Lettings Manager in achieving leasing goals Understand the local rental market by conducting regular mystery shopping and competitor analysis Implement and support branded marketing campaigns Respond to email/phone enquiries in a timely manner and follow the rental customer journey to ensure a high conversion of enquiries to viewings and lettings Update social media letting platforms (e.g. Rightmove, Zoopla, On the Move etc.) on a weekly basis Process resident applications including completion of background and credit checks Assist with deposit protection scheme set up and releases Assist with preparation of check-in and check-out reports Assist with move in/move out customer journey procedures Assist with the collection of rents, ensuring collection and deposit on a timely basis Utilise the property management system (Yardi) to record various transactions and operating reports as required Assist with market surveys and "open houses" Customer Service Represent the brand by providing exceptional service to residents, prospective tenants, contractors, and visitors Communicate effectively and courteously, whether face to face, via telephone or in writing, with residents and colleagues, clearly understanding and responding to their needs Always seek ways to exceed residents' service expectations Ensure resident issues and service requests are addressed within 24 hours Assist in promoting a neighbourly and community atmosphere including participating in the resident events programme Be a true ambassador of the brand and what it stands for Property Upkeep Comply with regular fire safety and health and safety standards Assist in undertaking scheduled flat inspections and recording of same Day to day assistance in management of reactive maintenance and defects Adhere to business operating processes, systems and standards Assist in monitoring compliance with planned and reactive maintenance procedures, such that buildings are safe for both residents and employees Assist with the upkeep of the general cleanliness and appearance of the property and report any serious deficiencies regarding curb appeal or hazards to the General Manager or Facilities Manager Key Values Passion for our customer: You constantly challenge yourself to invent new and different ways to create passionate, fanatical customers who advocate on our behalf Respect: You treat people with respect independent of their status or disagreement with you Innovation: You challenge prevailing assumptions when warranted and suggest better approaches Collaboration: You unite to support each other's ideas - even if you see it slightly differently Communication: You share information openly and proactively Qualifications, Experience and Role Requirements Essential Demonstrates honesty, integrity and intelligence Experience in a property lettings or related business (student accommodations, serviced apartments etc.) Strong sales skills and confidence in promoting a product Excellent customer relationship skills and attention to detail Excellent organisation and administration skills Clear and effective communication skills, verbally and in writing Intermediate IT skills including Microsoft Office and property management systems Team player with a willingness to support others A positive, 'can-do' attitude with a desire to learn and achieve outstanding results Ability to work independently on a day to day basis Ability to work Saturdays and public holidays in line with the rota Ability to work in different buildings if required Desirable Experience of working in the private residential sector ARLA qualification Knowledge of Yardi property management system or similar system
Commercial Property Manager Northwest London Up to 70,000 If you're an experienced Commercial Property Manager who wants to work on high-value assets, influence strategic decisions, and join a business that's genuinely going places, keep reading. This isn't a role where you'll simply maintain properties. You'll take ownership of a diverse 650 million commercial portfolio, work alongside an ambitious and supportive team, and play a key part in unlocking value across some of London's most interesting commercial assets. With continued growth creating new opportunities, there's real scope to progress your career while making a tangible impact from day one. The Opportunity You'll be responsible for managing a varied portfolio across London and the Southeast, including offices, mixed-use developments, retail, leisure and industrial properties. Every asset presents a different challenge, giving you exposure to both day-to-day property management and wider asset management initiatives. Working closely with landlords, tenants and professional advisers, you'll have the autonomy to make commercial decisions, build strong relationships and help shape the future of the portfolio. What you'll be doing as the Commercial Property Manager: Taking ownership of a substantial commercial property portfolio, ensuring assets are performing at their full potential. Managing lease events including rent reviews, renewals, lettings, assignments and licences to alter. Building strong relationships with occupiers, clients and stakeholders, delivering an exceptional management service. Overseeing rent collection, arrears, insurance matters and service charge administration. Carrying out regular property inspections and identifying opportunities to enhance asset performance. Leading on the marketing and letting of vacant space, reducing void periods. Supporting refurbishment projects, redevelopment opportunities and wider asset management initiatives. Assisting with acquisitions and disposals, including due diligence and negotiations. Managing service charge budgets, forecasting and financial reporting. Preparing reports on portfolio performance, lease events, capital expenditure and business planning. About You You'll be an MRICS-qualified Commercial Property Manager with a strong understanding of landlord and tenant legislation and a track record of successfully managing commercial assets. You'll combine commercial awareness with excellent relationship-building skills, enjoy taking ownership, and be motivated by the opportunity to add value rather than simply maintain the status quo. Why This Role? This is a business that's growing fast, investing in its people and offering genuine career progression. You'll work with an experienced team that values ideas, encourages autonomy and gives you exposure to projects that will accelerate your professional development. If you're looking for the next step in your career with a company where your contribution will be recognised and your progression supported, we'd love to hear from you. Apply today! For more details, please contact Georgie Marden. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
15/07/2026
Full time
Commercial Property Manager Northwest London Up to 70,000 If you're an experienced Commercial Property Manager who wants to work on high-value assets, influence strategic decisions, and join a business that's genuinely going places, keep reading. This isn't a role where you'll simply maintain properties. You'll take ownership of a diverse 650 million commercial portfolio, work alongside an ambitious and supportive team, and play a key part in unlocking value across some of London's most interesting commercial assets. With continued growth creating new opportunities, there's real scope to progress your career while making a tangible impact from day one. The Opportunity You'll be responsible for managing a varied portfolio across London and the Southeast, including offices, mixed-use developments, retail, leisure and industrial properties. Every asset presents a different challenge, giving you exposure to both day-to-day property management and wider asset management initiatives. Working closely with landlords, tenants and professional advisers, you'll have the autonomy to make commercial decisions, build strong relationships and help shape the future of the portfolio. What you'll be doing as the Commercial Property Manager: Taking ownership of a substantial commercial property portfolio, ensuring assets are performing at their full potential. Managing lease events including rent reviews, renewals, lettings, assignments and licences to alter. Building strong relationships with occupiers, clients and stakeholders, delivering an exceptional management service. Overseeing rent collection, arrears, insurance matters and service charge administration. Carrying out regular property inspections and identifying opportunities to enhance asset performance. Leading on the marketing and letting of vacant space, reducing void periods. Supporting refurbishment projects, redevelopment opportunities and wider asset management initiatives. Assisting with acquisitions and disposals, including due diligence and negotiations. Managing service charge budgets, forecasting and financial reporting. Preparing reports on portfolio performance, lease events, capital expenditure and business planning. About You You'll be an MRICS-qualified Commercial Property Manager with a strong understanding of landlord and tenant legislation and a track record of successfully managing commercial assets. You'll combine commercial awareness with excellent relationship-building skills, enjoy taking ownership, and be motivated by the opportunity to add value rather than simply maintain the status quo. Why This Role? This is a business that's growing fast, investing in its people and offering genuine career progression. You'll work with an experienced team that values ideas, encourages autonomy and gives you exposure to projects that will accelerate your professional development. If you're looking for the next step in your career with a company where your contribution will be recognised and your progression supported, we'd love to hear from you. Apply today! For more details, please contact Georgie Marden. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Neighbourhood Officer Rate of Pay: 21.86 PAYE or 27.76 per hour Umbrella Job Type: Temporary Location: SE28 8RA, London (2 office days per week - Tuesday & Thursday) We are recruiting for an experienced Neighbourhood Officer to join a leading Housing Association on a temporary basis. This is a customer-facing role where you will take ownership of a designated neighbourhood, ensuring residents receive an excellent housing management service while driving customer satisfaction, community engagement, and neighbourhood improvements. Acting as the main point of contact for residents, you will manage tenancy-related matters, customer enquiries, estate inspections, neighbourhood plans, and community safety concerns. Working closely with internal teams and external partners, you will play a key role in creating safe, sustainable communities and maintaining high standards across your patch. Day-to-Day Responsibilities Manage customer enquiries and housing management cases, including complaints, mutual exchanges, successions, assignments, lettings, and community safety concerns. Act as the primary point of contact for residents, delivering a proactive and responsive service. Develop and deliver neighbourhood plans to improve customer satisfaction and local performance. Conduct estate, scheme, and property inspections, identifying issues and ensuring timely resolution. Monitor and manage neighbourhood risks, escalating concerns where necessary. Use customer feedback and performance data to identify trends and drive service improvements. Work with Community Safety teams and external agencies to tackle anti-social behaviour and neighbourhood issues. Support resident engagement activities, meetings, and community events. Assist with the turnaround of empty homes, including viewings and sign-ups. Support compliance programmes by helping resolve access issues for essential safety works. Work with Finance and Service Charge teams to ensure value for money for residents. Identify and support vulnerable residents, including safeguarding referrals when required. Promote digital services and self-service options to customers. Manage local budgets effectively and contribute to achieving service targets. Required Skills & Experience Previous experience in a Neighbourhood Officer, Neighbourhood Manager, Housing Officer, Tenancy Officer, or Housing Management role. Ideally gained within a Housing Association environment. Strong knowledge of tenancy and housing management. Experience dealing with complaints, customer enquiries, and neighbourhood issues. Excellent customer service and stakeholder management skills. Ability to manage a varied caseload independently and prioritise workloads effectively. Strong problem-solving, decision-making, influencing, and negotiation skills. Experience using housing management systems and performance data. Excellent written and verbal communication skills. Ability to analyse customer information, legal documents, service charges, and budgets. Understanding of safeguarding, equality, diversity, and inclusion principles. Flexible approach to occasional evening or weekend working (TOIL provided). Basic DBS check required. Driving licence not essential but would be advantageous. Travel expenses paid. Personal safety equipment provided for community visits. To apply for the Neighbourhood Officer position, please submit your CV detailing your relevant experience.
15/07/2026
Seasonal
Neighbourhood Officer Rate of Pay: 21.86 PAYE or 27.76 per hour Umbrella Job Type: Temporary Location: SE28 8RA, London (2 office days per week - Tuesday & Thursday) We are recruiting for an experienced Neighbourhood Officer to join a leading Housing Association on a temporary basis. This is a customer-facing role where you will take ownership of a designated neighbourhood, ensuring residents receive an excellent housing management service while driving customer satisfaction, community engagement, and neighbourhood improvements. Acting as the main point of contact for residents, you will manage tenancy-related matters, customer enquiries, estate inspections, neighbourhood plans, and community safety concerns. Working closely with internal teams and external partners, you will play a key role in creating safe, sustainable communities and maintaining high standards across your patch. Day-to-Day Responsibilities Manage customer enquiries and housing management cases, including complaints, mutual exchanges, successions, assignments, lettings, and community safety concerns. Act as the primary point of contact for residents, delivering a proactive and responsive service. Develop and deliver neighbourhood plans to improve customer satisfaction and local performance. Conduct estate, scheme, and property inspections, identifying issues and ensuring timely resolution. Monitor and manage neighbourhood risks, escalating concerns where necessary. Use customer feedback and performance data to identify trends and drive service improvements. Work with Community Safety teams and external agencies to tackle anti-social behaviour and neighbourhood issues. Support resident engagement activities, meetings, and community events. Assist with the turnaround of empty homes, including viewings and sign-ups. Support compliance programmes by helping resolve access issues for essential safety works. Work with Finance and Service Charge teams to ensure value for money for residents. Identify and support vulnerable residents, including safeguarding referrals when required. Promote digital services and self-service options to customers. Manage local budgets effectively and contribute to achieving service targets. Required Skills & Experience Previous experience in a Neighbourhood Officer, Neighbourhood Manager, Housing Officer, Tenancy Officer, or Housing Management role. Ideally gained within a Housing Association environment. Strong knowledge of tenancy and housing management. Experience dealing with complaints, customer enquiries, and neighbourhood issues. Excellent customer service and stakeholder management skills. Ability to manage a varied caseload independently and prioritise workloads effectively. Strong problem-solving, decision-making, influencing, and negotiation skills. Experience using housing management systems and performance data. Excellent written and verbal communication skills. Ability to analyse customer information, legal documents, service charges, and budgets. Understanding of safeguarding, equality, diversity, and inclusion principles. Flexible approach to occasional evening or weekend working (TOIL provided). Basic DBS check required. Driving licence not essential but would be advantageous. Travel expenses paid. Personal safety equipment provided for community visits. To apply for the Neighbourhood Officer position, please submit your CV detailing your relevant experience.
We are seeking a proactive and reliable Site Manager to oversee the day-to-day management of a busy primary school site, ensuring a safe, secure, and well-maintained environment for pupils, staff, and visitors. Key responsibilities include: Site security and opening/closing procedures Premises maintenance and minor repairs Health & safety and compliance checks Managing contractors and cleaning staff Maintaining school grounds and external areas Supporting school events and community lettings The ideal candidate will have: Previous experience in site management, caretaking, or facilities management Good practical maintenance skills Knowledge of health & safety requirements Strong organisational and communication skills The ability to work independently and manage multiple priorities An excellent opportunity to join a supportive school environment and make a real impact on the day-to-day running of the site. Enhanced DBS check required.
14/07/2026
Seasonal
We are seeking a proactive and reliable Site Manager to oversee the day-to-day management of a busy primary school site, ensuring a safe, secure, and well-maintained environment for pupils, staff, and visitors. Key responsibilities include: Site security and opening/closing procedures Premises maintenance and minor repairs Health & safety and compliance checks Managing contractors and cleaning staff Maintaining school grounds and external areas Supporting school events and community lettings The ideal candidate will have: Previous experience in site management, caretaking, or facilities management Good practical maintenance skills Knowledge of health & safety requirements Strong organisational and communication skills The ability to work independently and manage multiple priorities An excellent opportunity to join a supportive school environment and make a real impact on the day-to-day running of the site. Enhanced DBS check required.
Site Manager Location: London Borough of Richmond Salary: Competitive (dependent on experience) Job Type: Full-time, Permanent Overview An established and prestigious private school in the Kew area is seeking an experienced and proactive Site Manager to oversee the day-to-day management, maintenance, and safety of the school's premises. This is a key role ensuring the school environment remains safe, compliant, and conducive to learning. Key Responsibilities Site & Facilities Management Manage the operation, maintenance, and security of all school buildings and grounds Ensure facilities are maintained to a high standard, supporting both academic and extracurricular activities Coordinate planned preventative maintenance programmes and reactive repairs Oversee contractors and service providers, ensuring work is completed on time and within budget Health & Safety Compliance Take lead responsibility for site-related Health & Safety, ensuring compliance with all relevant legislation Conduct regular risk assessments, inspections, and audits Maintain accurate records of compliance, including fire safety, asbestos, and statutory testing Act as Fire Safety Officer and ensure emergency procedures are in place and understood Security & Safeguarding Ensure robust security measures are in place across the site Manage access control, alarm systems, and CCTV Support safeguarding policies by maintaining a secure environment for pupils, staff, and visitors Operational Support Provide support for school events, lettings, and external bookings Oversee cleaning, caretaking, and grounds staff (if applicable) Manage budgets related to site services and maintenance Sustainability & Improvements Identify opportunities to improve energy efficiency and sustainability across the site Support ongoing development projects and refurbishments Person Specification Essential Proven experience in a Site Manager, Facilities Manager, or similar role Strong understanding of Health & Safety regulations and compliance Experience managing contractors and maintenance schedules Practical, hands-on approach with good problem-solving skills Excellent organisational and communication skills Desirable Experience working within an education or private school environment Relevant qualifications (e.g., IOSH/NEBOSH, Facilities Management, or trade qualifications) Knowledge of safeguarding procedures Benefits Pension scheme Generous holiday entitlement Supportive working environment within a prestigious school setting Opportunities for training and professional development
14/07/2026
Full time
Site Manager Location: London Borough of Richmond Salary: Competitive (dependent on experience) Job Type: Full-time, Permanent Overview An established and prestigious private school in the Kew area is seeking an experienced and proactive Site Manager to oversee the day-to-day management, maintenance, and safety of the school's premises. This is a key role ensuring the school environment remains safe, compliant, and conducive to learning. Key Responsibilities Site & Facilities Management Manage the operation, maintenance, and security of all school buildings and grounds Ensure facilities are maintained to a high standard, supporting both academic and extracurricular activities Coordinate planned preventative maintenance programmes and reactive repairs Oversee contractors and service providers, ensuring work is completed on time and within budget Health & Safety Compliance Take lead responsibility for site-related Health & Safety, ensuring compliance with all relevant legislation Conduct regular risk assessments, inspections, and audits Maintain accurate records of compliance, including fire safety, asbestos, and statutory testing Act as Fire Safety Officer and ensure emergency procedures are in place and understood Security & Safeguarding Ensure robust security measures are in place across the site Manage access control, alarm systems, and CCTV Support safeguarding policies by maintaining a secure environment for pupils, staff, and visitors Operational Support Provide support for school events, lettings, and external bookings Oversee cleaning, caretaking, and grounds staff (if applicable) Manage budgets related to site services and maintenance Sustainability & Improvements Identify opportunities to improve energy efficiency and sustainability across the site Support ongoing development projects and refurbishments Person Specification Essential Proven experience in a Site Manager, Facilities Manager, or similar role Strong understanding of Health & Safety regulations and compliance Experience managing contractors and maintenance schedules Practical, hands-on approach with good problem-solving skills Excellent organisational and communication skills Desirable Experience working within an education or private school environment Relevant qualifications (e.g., IOSH/NEBOSH, Facilities Management, or trade qualifications) Knowledge of safeguarding procedures Benefits Pension scheme Generous holiday entitlement Supportive working environment within a prestigious school setting Opportunities for training and professional development
Key responsibilities include: Managing the school's premises, buildings, and grounds Overseeing site security and health & safety compliance Coordinating maintenance, repairs, and contractor works Supervising cleaning services and site staff Monitoring statutory checks and compliance records Supporting school events, lettings, and operational requirements The ideal candidate will have: Previous experience in premises, facilities, or site management A strong understanding of health & safety regulations Excellent organisational and problem-solving skills Experience managing contractors and site maintenance Strong communication skills and the ability to lead a team This is an excellent opportunity for a dedicated professional to play a key role in maintaining a high-quality learning environment and supporting the wider school community. An enhanced DBS check will be required.
14/07/2026
Seasonal
Key responsibilities include: Managing the school's premises, buildings, and grounds Overseeing site security and health & safety compliance Coordinating maintenance, repairs, and contractor works Supervising cleaning services and site staff Monitoring statutory checks and compliance records Supporting school events, lettings, and operational requirements The ideal candidate will have: Previous experience in premises, facilities, or site management A strong understanding of health & safety regulations Excellent organisational and problem-solving skills Experience managing contractors and site maintenance Strong communication skills and the ability to lead a team This is an excellent opportunity for a dedicated professional to play a key role in maintaining a high-quality learning environment and supporting the wider school community. An enhanced DBS check will be required.
An opportunity has arisen for a Property Manager to join a well-established lettings and property management company specialising in buy-to-let portfolio management, delivering a tech-enabled nationwide service covering lettings, management, and tenant support for professional landlords. As a Property Manager, you will be overseeing the day-to-day management of residential properties, ensuring smooth tenancy operations and maintaining compliance standards. This full-time role is office-based but offers a hybrid working option (3 days in the office: Monday, Tuesday and Thursday), a salary of up to £32,000 per annum plus benefits. You will be responsible for: Managing tenancy-related matters including maintenance issues, repairs and ongoing property concerns Overseeing the daily management of residential blocks and additional managed properties within the portfolio Liaising with contractors, issuing work orders and monitoring completion of maintenance works Handling contractor invoices and associated payments accurately and efficiently Carrying out routine property inspections and preparing detailed reports for landlords Responding to tenant enquiries and resolving property-related issues promptly Supporting property compliance processes and ensuring all properties meet current regulations What we are looking for: Previously worked as a Property Manager, Portfolio Manager, Block Manager, Estate Manager, Tenancy Manager, Lettings Manager or in a similar role At least 1 year of experience in property management Strong organisational skills with the ability to manage multiple tasks effectively Confident dealing with landlords, tenants and contractors Good attention to detail and the ability to prioritise workload efficiently ARLA qualification would be advantageous but not essential Full UK driving licence Shift: Monday to Friday: 9:00am - 6:00pm One Saturday every 4 weeks: 10:00am - 3:00pm (remote) Half-day time off provided in the same week when Saturday is worked What's on offer: Competitive Salary Hybrid working options Generous holiday allowance Additional leave linked to service Company pension scheme Casual dress Railcards Regular company social events Free parking available Supportive and collaborative team culture This is an excellent opportunity for a motivated Property Manager looking to join a growing and supportive business where they can further develop their career Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
13/07/2026
Full time
An opportunity has arisen for a Property Manager to join a well-established lettings and property management company specialising in buy-to-let portfolio management, delivering a tech-enabled nationwide service covering lettings, management, and tenant support for professional landlords. As a Property Manager, you will be overseeing the day-to-day management of residential properties, ensuring smooth tenancy operations and maintaining compliance standards. This full-time role is office-based but offers a hybrid working option (3 days in the office: Monday, Tuesday and Thursday), a salary of up to £32,000 per annum plus benefits. You will be responsible for: Managing tenancy-related matters including maintenance issues, repairs and ongoing property concerns Overseeing the daily management of residential blocks and additional managed properties within the portfolio Liaising with contractors, issuing work orders and monitoring completion of maintenance works Handling contractor invoices and associated payments accurately and efficiently Carrying out routine property inspections and preparing detailed reports for landlords Responding to tenant enquiries and resolving property-related issues promptly Supporting property compliance processes and ensuring all properties meet current regulations What we are looking for: Previously worked as a Property Manager, Portfolio Manager, Block Manager, Estate Manager, Tenancy Manager, Lettings Manager or in a similar role At least 1 year of experience in property management Strong organisational skills with the ability to manage multiple tasks effectively Confident dealing with landlords, tenants and contractors Good attention to detail and the ability to prioritise workload efficiently ARLA qualification would be advantageous but not essential Full UK driving licence Shift: Monday to Friday: 9:00am - 6:00pm One Saturday every 4 weeks: 10:00am - 3:00pm (remote) Half-day time off provided in the same week when Saturday is worked What's on offer: Competitive Salary Hybrid working options Generous holiday allowance Additional leave linked to service Company pension scheme Casual dress Railcards Regular company social events Free parking available Supportive and collaborative team culture This is an excellent opportunity for a motivated Property Manager looking to join a growing and supportive business where they can further develop their career Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Lettings Manager Tonbridge Full-Time Permanent Competitive Salary Are you an organised, customer-focused professional with experience in facilities, events or property management? We are seeking an enthusiastic Lettings Manager to oversee the out-of-hours use of a thriving school site in the Tonbridge area. This is an excellent opportunity for someone who enjoys building relationships, managing multiple bookings and ensuring facilities are presented to the highest standard. The Role As Lettings Manager, you will take responsibility for the smooth operation of the school's lettings programme, maximising community use of the facilities while ensuring a safe, professional and welcoming environment for all hirers. Your responsibilities will include: Managing enquiries and bookings for school facilities. Building strong relationships with local clubs, organisations and community groups. Coordinating site staff to ensure facilities are prepared before each booking. Conducting regular site inspections and ensuring health and safety procedures are followed. Managing contracts, invoicing and booking administration. Supporting the development and growth of the school's lettings income. Acting as the main point of contact for external hirers and resolving any issues promptly. The Ideal Candidate The successful candidate will: Have previous experience in facilities management, lettings, events or customer service. Be highly organised with excellent administrative skills. Possess outstanding communication and interpersonal abilities. Be confident managing multiple priorities and deadlines. Have a proactive approach to problem-solving. Have a good understanding of health and safety requirements (desirable). Be flexible to work occasional evenings and weekends when required. In Return Permanent opportunity within a supportive school environment. Competitive salary. Opportunities for professional development. The chance to play a key role in strengthening community engagement through the school's facilities. If you are an organised and motivated individual looking for your next challenge, we'd love to hear from you. Apply today to be considered for this exciting opportunity in the Tonbridge area. Please send your CV through to Academics / Term Time Teachers using the link or contact details attached to this advert.
13/07/2026
Full time
Lettings Manager Tonbridge Full-Time Permanent Competitive Salary Are you an organised, customer-focused professional with experience in facilities, events or property management? We are seeking an enthusiastic Lettings Manager to oversee the out-of-hours use of a thriving school site in the Tonbridge area. This is an excellent opportunity for someone who enjoys building relationships, managing multiple bookings and ensuring facilities are presented to the highest standard. The Role As Lettings Manager, you will take responsibility for the smooth operation of the school's lettings programme, maximising community use of the facilities while ensuring a safe, professional and welcoming environment for all hirers. Your responsibilities will include: Managing enquiries and bookings for school facilities. Building strong relationships with local clubs, organisations and community groups. Coordinating site staff to ensure facilities are prepared before each booking. Conducting regular site inspections and ensuring health and safety procedures are followed. Managing contracts, invoicing and booking administration. Supporting the development and growth of the school's lettings income. Acting as the main point of contact for external hirers and resolving any issues promptly. The Ideal Candidate The successful candidate will: Have previous experience in facilities management, lettings, events or customer service. Be highly organised with excellent administrative skills. Possess outstanding communication and interpersonal abilities. Be confident managing multiple priorities and deadlines. Have a proactive approach to problem-solving. Have a good understanding of health and safety requirements (desirable). Be flexible to work occasional evenings and weekends when required. In Return Permanent opportunity within a supportive school environment. Competitive salary. Opportunities for professional development. The chance to play a key role in strengthening community engagement through the school's facilities. If you are an organised and motivated individual looking for your next challenge, we'd love to hear from you. Apply today to be considered for this exciting opportunity in the Tonbridge area. Please send your CV through to Academics / Term Time Teachers using the link or contact details attached to this advert.
School Lettings Manager East Grinstead Full-Time Permanent September Start Available A welcoming and well-established school in the East Grinstead area is looking to appoint a proactive and commercially minded Lettings Manager to oversee the successful operation of its facilities outside of school hours. This is a varied role suited to someone who enjoys working with people, coordinating bookings and helping maximise the use of excellent school facilities for the local community. Key Responsibilities Manage all aspects of the school's lettings programme from enquiry through to completion. Develop relationships with sports clubs, community organisations and local businesses. Coordinate caretaking and site teams to ensure facilities are ready for use. Ensure all safeguarding, health and safety and compliance procedures are adhered to. Monitor bookings, prepare invoices and maintain accurate records. Identify opportunities to increase community usage and generate additional income. Deliver excellent customer service to all external hirers. About You We are looking for someone who: Has experience in facilities management, venue management, hospitality or events. Is confident communicating with a wide range of stakeholders. Has excellent organisational and IT skills. Can work independently and use initiative. Is flexible to support evening and occasional weekend lettings. Understands the importance of safeguarding and maintaining high professional standards. What's on Offer Permanent position with a respected school. Competitive salary dependent on experience. Friendly and supportive working environment. Excellent opportunity to make a lasting impact within both the school and wider community. If you're looking for a rewarding role where no two days are the same, we'd love to hear from you. Apply now to find out more about this exciting opportunity in the East Grinstead area, please send your CV through to Academics / Term Time Teachers using the link or contact details attached to this advert.
13/07/2026
Full time
School Lettings Manager East Grinstead Full-Time Permanent September Start Available A welcoming and well-established school in the East Grinstead area is looking to appoint a proactive and commercially minded Lettings Manager to oversee the successful operation of its facilities outside of school hours. This is a varied role suited to someone who enjoys working with people, coordinating bookings and helping maximise the use of excellent school facilities for the local community. Key Responsibilities Manage all aspects of the school's lettings programme from enquiry through to completion. Develop relationships with sports clubs, community organisations and local businesses. Coordinate caretaking and site teams to ensure facilities are ready for use. Ensure all safeguarding, health and safety and compliance procedures are adhered to. Monitor bookings, prepare invoices and maintain accurate records. Identify opportunities to increase community usage and generate additional income. Deliver excellent customer service to all external hirers. About You We are looking for someone who: Has experience in facilities management, venue management, hospitality or events. Is confident communicating with a wide range of stakeholders. Has excellent organisational and IT skills. Can work independently and use initiative. Is flexible to support evening and occasional weekend lettings. Understands the importance of safeguarding and maintaining high professional standards. What's on Offer Permanent position with a respected school. Competitive salary dependent on experience. Friendly and supportive working environment. Excellent opportunity to make a lasting impact within both the school and wider community. If you're looking for a rewarding role where no two days are the same, we'd love to hear from you. Apply now to find out more about this exciting opportunity in the East Grinstead area, please send your CV through to Academics / Term Time Teachers using the link or contact details attached to this advert.
An opportunity has arisen for a Property Manager to join a well-established lettings and property management company specialising in buy-to-let portfolio management, delivering a tech-enabled nationwide service covering lettings, management, and tenant support for professional landlords. As a Property Manager, you will be overseeing the day-to-day management of residential properties, ensuring smooth tenancy operations and maintaining compliance standards. This full-time role is office-based but offers a hybrid working option (3 days in the office: Monday, Tuesday and Thursday), a salary of up to £32,000 per annum plus benefits. You will be responsible for: Managing tenancy-related matters including maintenance issues, repairs and ongoing property concerns Overseeing the daily management of residential blocks and additional managed properties within the portfolio Liaising with contractors, issuing work orders and monitoring completion of maintenance works Handling contractor invoices and associated payments accurately and efficiently Carrying out routine property inspections and preparing detailed reports for landlords Responding to tenant enquiries and resolving property-related issues promptly Supporting property compliance processes and ensuring all properties meet current regulations What we are looking for: Previously worked as a Property Manager, Portfolio Manager, Block Manager, Estate Manager, Tenancy Manager, Lettings Manager or in a similar role At least 1 year of experience in property management Strong organisational skills with the ability to manage multiple tasks effectively Confident dealing with landlords, tenants and contractors Good attention to detail and the ability to prioritise workload efficiently ARLA qualification would be advantageous but not essential Full UK driving licence Shift: Monday to Friday: 9:00am - 6:00pm One Saturday every 4 weeks: 10:00am - 3:00pm (remote) Half-day time off provided in the same week when Saturday is worked What s on offer: Competitive Salary Hybrid working options Generous holiday allowance Additional leave linked to service Company pension scheme Casual dress Railcards Regular company social events Free parking available Supportive and collaborative team culture This is an excellent opportunity for a motivated Property Manager looking to join a growing and supportive business where they can further develop their career Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
11/07/2026
Full time
An opportunity has arisen for a Property Manager to join a well-established lettings and property management company specialising in buy-to-let portfolio management, delivering a tech-enabled nationwide service covering lettings, management, and tenant support for professional landlords. As a Property Manager, you will be overseeing the day-to-day management of residential properties, ensuring smooth tenancy operations and maintaining compliance standards. This full-time role is office-based but offers a hybrid working option (3 days in the office: Monday, Tuesday and Thursday), a salary of up to £32,000 per annum plus benefits. You will be responsible for: Managing tenancy-related matters including maintenance issues, repairs and ongoing property concerns Overseeing the daily management of residential blocks and additional managed properties within the portfolio Liaising with contractors, issuing work orders and monitoring completion of maintenance works Handling contractor invoices and associated payments accurately and efficiently Carrying out routine property inspections and preparing detailed reports for landlords Responding to tenant enquiries and resolving property-related issues promptly Supporting property compliance processes and ensuring all properties meet current regulations What we are looking for: Previously worked as a Property Manager, Portfolio Manager, Block Manager, Estate Manager, Tenancy Manager, Lettings Manager or in a similar role At least 1 year of experience in property management Strong organisational skills with the ability to manage multiple tasks effectively Confident dealing with landlords, tenants and contractors Good attention to detail and the ability to prioritise workload efficiently ARLA qualification would be advantageous but not essential Full UK driving licence Shift: Monday to Friday: 9:00am - 6:00pm One Saturday every 4 weeks: 10:00am - 3:00pm (remote) Half-day time off provided in the same week when Saturday is worked What s on offer: Competitive Salary Hybrid working options Generous holiday allowance Additional leave linked to service Company pension scheme Casual dress Railcards Regular company social events Free parking available Supportive and collaborative team culture This is an excellent opportunity for a motivated Property Manager looking to join a growing and supportive business where they can further develop their career Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.