26 jobs found

Customer Complaints Officer Weston-Super-Mare (Hybrid Working Available) 33,163 per annum 37 hours per week, Monday to Friday Fixed-Term Contract until February 2027 We're looking for an experienced Customer Complaints Officer to join a housing organisation. You will investigate complaints, work with colleagues to resolve issues, identify improvements, and ensure a high standard of customer service throughout the complaints process. Key Requirements of the Customer Complaints Officer: Experience handling customer complaints. Background in a customer service environment. Strong communication, investigation, and problem-solving skills. Ability to work collaboratively and manage challenging situations professionally. The successful Customer Complaints Officer will have: Housing sector knowledge (desirable) Reporting and performance monitoring experience. Experience using scheduling or booking systems. Please contact Chrissie at the Derby Office for more information Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Building Control Officer - South Staffordshire Rate: £60-65 per hour DOE Contract: Ongoing contract Hours: 37 hours per week Location: South Staffordshire / Hybrid IR35: Expected Outside IR35 Start: ASAP Carrington West are assisting a west midlands based building control team with the appointment of an experienced Registered Building Inspector to support their service across South Staffordshire. This is a predominantly site-based position covering the southern half of the South Staffordshire district, with occasional cover across other areas of the partnership. The role offers an excellent opportunity for an experienced local authority Building Control professional looking for a well-paid, ongoing contract. The Role The successful candidate will manage a varied Building Control workload, with responsibilities including: Predominantly carrying out site inspections and recording outcomes on Uniform to required standards Detailed plan checking where required, including amended plans, discharge of conditions and Full Plans decisions Dangerous structure investigations and enforcement Building Regulations enforcement, including unauthorised works and property-specific complaints Responding to enquiries from members of the public Providing pre-application advice within the scope of the RBI Code of Conduct Managing conflicting statutory demands and making technical decisions within the scope of your BSR registration Plan checking is currently outsourced, meaning the position will be predominantly focused on site inspections, although there will be opportunities to undertake plan checking to maintain competence. About You To be considered, you will need to be a Registered Building Inspector with a minimum of Class A, B and D registrations with the Building Safety Regulator, alongside strong previous local authority Building Control experience. You should have: Strong all-round experience of site inspections and plan checking Experience across domestic projects, new-build houses/flats and low-risk commercial buildings Good knowledge of Building Regulations and relevant local authority legislation Previous experience dealing with dangerous structures The ability to make complex decisions within the scope of your registration Strong written and verbal communication skills Confidence dealing professionally with applicants, dutyholders and members of the public Good ICT skills, ideally including experience with Uniform and electronic inspection systems Hybrid working is available, although candidates with excessive home-to-work travel times may be expected to work from the partnership's Codsall offices. Rate & Contract £65 per hour Expected Outside IR35 37 hours per week Ongoing contract - until permanent recruitment is resolved ASAP start For more information or to discuss the position in confidence, please apply with an up-to-date CV or contact Ryan Hamlett at Carrington West.

SHEQ Officer We're looking for an experienced SHEQ Officer to with demolition experience to support, demolition enabling works and specialist contracting projects across multiple sites. This is a hands-on, site-based role where you'll work closely with Project Managers, Site Managers and operatives to promote a positive safety culture, ensure legal compliance and drive high standards of health, safety, environmental and quality performance. Key Responsibilities Carry out SHEQ site inspections, audits and compliance monitoring. Provide practical HSEQ advice and support to site teams. Review RAMS, COSHH assessments and Construction Phase Plans. Investigate accidents, incidents and near misses, ensuring corrective actions are implemented. Deliver site inductions, toolbox talks and workforce briefings. Review subcontractor RAMS and monitor contractor performance. Support ISO 9001, ISO 14001 and ISO 45001 management systems. Produce inspection reports and promote continuous improvement across projects. You'll Have Experience in a SHEQ, HSEQ or Health & Safety role within construction, civil engineering, demolition or enabling works. Strong practical site experience and knowledge of UK Health & Safety legislation and CDM Regulations. Experience carrying out audits, inspections, incident investigations and RAMS reviews. Excellent communication and organisational skills. Full UK Driving Licence. Essential Qualifications NEBOSH Construction Certificate (or equivalent) SMSTS Full UK Driving Licence Desirable: ISO 9001, ISO 14001 and ISO 45001 Internal Auditor experience Temporary Works Coordinator Environmental qualification What's on Offer Competitive salary Company vehicle or car allowance Pension and benefits package Ongoing training and career development Opportunity to work on varied demolition and enabling projects Genuine opportunities for career progression If you're a practical, site-focused SHEQ Officer looking for your next challenge, please apply with your CV to receive a call back, or contact Scott on (phone number removed) (Option 2) for more information. DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality

Salary : From £75,000 plus car/allowance, bonus, enhanced pension and private medical cover Location : National role with regular travel to customer sites, Cannock office and other UK Veolia sites. Are you a strategic health leader ready to make a real difference? Veolia is seeking an exceptional Head of Injury Prevention Risk Strategy to drive organisational excellence in occupational health and injury prevention across our UK & Ireland operations. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our enhanced company pension scheme 25 days holiday with opportunity to purchase additional holiday Discounts on a range of well known retailers and such things as groceries Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Stream - Employee financial well-being support: early access to your earned pay, savings, budgeting, financial coaching & rewards. This is a pivotal senior leadership role where you'll shape the future of workplace health and safety. You'll work at the executive level, reporting directly to our Chief Risk & Assurance Officer, leading transformational change that protects our workforce and strengthens our business resilience. What you'll be doing: Leading Strategic Change: Design and implement comprehensive organisational strategies to prevent musculoskeletal injuries, occupational illness, and key health risks across all UK & Ireland businesses Driving Excellence: Establish long-term health and injury management strategies that embed prevention, early intervention, occupational hygiene, and effective return-to-work programmes Building High-Performance Teams: Lead and mentor 0-3 direct reports and influence up to 24 indirect reports, fostering a culture of accountability and continuous improvement Partnering with Stakeholders: Collaborate with operational leaders, clinicians, and external providers to ensure compliance, quality service delivery, and robust governance Advising at the Top: Serve as a trusted advisor to the Executive Committee, providing strategic insights on emerging risks, regulatory changes, and workforce trends Championing Compliance: Ensure accurate, timely reporting to regulators and deliver actionable intelligence for executive decision-making. If you're a visionary health leader with the strategic acumen, stakeholder influence, and operational expertise to transform workplace health and safety, we want to hear from you. What we're looking for: Essential: Degree in a health-related field (health management, nursing, physiotherapy, occupational therapy) OR extensive industry experience in a similar senior role Proven track record in leading occupational health, risk management, and accident/incident investigation Demonstrated success delivering change and improvement programmes - a strategic thinker with the ability to create implementation plans and drive organisational change Strong experience working at senior level in a collaborative, matrix environment, with business acumen combined with financial management capability Pragmatic problem-solver with strong project management skills Willing to be visible and accessible - you'll visit sites and meet teams regularly Desirable: NEBOSH Certificate Apply now and help us build a safer, healthier workplace for everyone. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Visiting Officer Location: London Patch (Holborn, Camden, Regent's Park, Hammersmith, New Oxford Street - all commutable via public transport) Contract: 12 Weeks (2 Positions available) Rate of pay: 18.75 PAYE or 22 Umbrella per hour Hours: Monday to Friday, 36.25 hours per week Working Pattern: Hybrid (3 days on-site, 2 days home-based) DBS: Basic DBS Required The Role We are looking for two Tenancy Visiting Officers to support a busy Housing team with tenancy audits, resident visits and housing administration across London. You'll be responsible for arranging and carrying out home visits, gathering resident information, updating records on internal systems, and identifying any issues that require further action. Key Responsibilities Book and carry out home visits and tenancy audits across London. Update and maintain accurate records on internal systems (Salesforce). Verify resident and household information. Report repairs and housing issues to the relevant teams. Conduct estate inspections whilst carrying out visits. Take and submit photos to support service requests and investigations. Identify and raise safeguarding concerns. Identify and report potential tenancy fraud. Manage appointments effectively, planning visits geographically to maximise efficiency. Liaise with residents via telephone, letter and face-to-face appointments. About You Previous experience in housing, lettings, community housing, tenancy management. Strong communication and customer service skills. Well organised with the ability to manage your own diary and workload. Comfortable working independently across a designated patch. Good IT skills, including Outlook, SharePoint and Microsoft Word. Able to accurately gather and record information. Must live within a reasonable commuting distance of London. Additional Information Interviews will be conducted via Microsoft Teams. Onboarding and training will be office-based. This role would suit candidates with experience as a Housing Officer, Community Housing Officer, Lettings Officer, Neighbourhood Officer or Visiting Officer. To apply for the Visiting Officer position, please submit your CV for consideration.

Security Manager - Northern England Location: Midlands and Northern England (travel required) Job Type: Full-Time About the Role Nexus Security is seeking an experienced and motivated Security Manager to join our growing team. This is an excellent opportunity for a security professional looking for a challenging and rewarding role with the potential for a long-term career opportunity across a diverse portfolio of clients throughout Northern England. The successful candidate will be responsible for managing security operations, maintaining strong client relationships, mobilising new contracts, supporting recruitment and training activities, and ensuring the highest standards of service delivery across multiple sites. You will act as the primary point of contact for assigned client accounts and work closely with clients, security officers, supervisors, and internal stakeholders to protect people, property, assets, and our clients' brands. Key Responsibilities Operational Management Manage and coordinate all aspects of security service delivery across assigned contracts. Conduct site surveys for new projects and contract opportunities. Develop and maintain Assignment Instructions, Security Risk Assessments, and Health & Safety documentation. Mobilise new contracts and deliver site-specific officer training. Ensure adequate staffing levels are maintained to cover holidays, sickness, and operational requirements. Conduct site appraisals and regular quality assurance inspections. Monitor compliance and arrange corrective actions where required. Conduct security investigations and incident reviews. Carry out out-of-hours site visits as necessary. Recruitment & Training Screen CVs and conduct interviews for security personnel. Maintain a training matrix and monitor officer competency. Deliver induction and operational training. Ensure all security officers are presented professionally and adhere to uniform standards. Client Relationship Management Build and maintain strong relationships with clients and stakeholders. Attend client meetings to discuss service standards, incidents, complaints, and operational performance. Complete client satisfaction surveys and implement improvement plans where required. Attend monthly contract performance review meetings, produce meeting minutes, and manage action plans through to completion. Compliance & Administration Maintain accurate site records and documentation. Complete weekly operational plans and management reports. Investigate complaints and implement corrective actions. Manage disciplinary issues in conjunction with the HR department. Conduct employee satisfaction surveys and support staff engagement initiatives. Ensure all services operate in compliance with company policies, legislation, and industry standards. Requirements To be considered for this position, you must have: Valid SIA Licence Strong security industry knowledge and experience Full UK Driving Licence (essential) Excellent communication and relationship-building skills. Strong investigation, problem-solving, and decision-making abilities. Experience conducting risk assessments and preparing operational documentation. Good IT skills, including Microsoft Office applications. Flexibility to travel extensively throughout the Midlands and Northern England and attend out-of-hours visits when required. Desirable Experience within manned guarding and contract mobilisation. Knowledge of security industry best practices and compliance requirements. First Aid qualification. Health & Safety qualification (IOSH or equivalent). What We Offer Competitive salary. Company vehicle provided. Mobile phone and laptop. Ongoing training and professional development. Opportunity to join a growing business with the potential for a long-term career path and progression opportunities .

HSEQ Advisor (Civil Engineering / EU Citizen) 45,000 - 55,000 + Accommodation + Training + Progression + Company Car + Expensed European Travel + Overtime + Company Benefits Fulltime role in Milan Are you a Health, Safety and Quality Advisor with experience in groundworks or civils, looking to develop your career while supporting safety and quality across UK and European projects? This company is a specialist civils and groundworks contractor delivering concrete, rebar and structural works for clients across the power, industrial, commercial and residential sectors. Due to continued growth in the UK and rapid expansion into Europe, including projects in Italy and Portugal, they are now looking to strengthen their SHEQ team as they continue their exciting growth journey. In this role, you will support the delivery of health, safety, environmental and quality standards across groundworks and civils projects in the UK and parts of Europe. You will work closely with site teams and senior SHEQ staff, carrying out inspections and audits while developing your skills through structured training and clear progression opportunities. You will have the right to live and work in Italy without requiring visa sponsorship. The company will provide accommodation in Milan and a company vehicle for the duration of the role, while European travel will be fully expensed. This role would suit a Health, Safety and Quality Advisor or Officer with experience in construction or civils who is looking for their next step and the opportunity to develop within a supportive SHEQ team. The Role: Support SHEQ inspections across groundworks and civils projects in the UK and parts of Europe Assist with site audits, risk assessments and incident investigations Help ensure compliance with HSE legislation and company SHEQ standards Work closely with site teams to promote safe working practices and quality standards Complete reports and maintain accurate SHEQ documentation Travel across Europe as required, with expenses covered by the company The Person: NEBOSH qualified Background in civils/groundworks/construction environments EU Citizen with the right to live and work in Italy without visa sponsorship Reference Number: BBBH26983 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Connect2Luton are excited to recruit a Mobile Home and Traveller Site Officer on behalf of Luton Borough Council. Main purpose of position: This specialist post will provide a single point of contact on behalf of the council in relation to all matters involving the Mobile Home and Traveller community which includes a diverse area covering individual support, site management, transit site provision, awareness training, community engagement and advising on related legislation and guidance. The postholder will be responsible for the delivery of effective and highly efficient management of the mobile home and traveller sites. This will include management of licenses, communal areas ensuring that internal and external communal areas are kept clean, free of rubbish, are well maintained and are safe for residents and other customers in line with specification. The postholder is responsible for the fair allocation of plots and act as the liaison between the council and the community. Co-ordinate the council's responsibilities in relation to unauthorised encampments which involves site visits, welfare assessments, provision of services, dealing with any community tensions from local residents and evidence preparation for legal purposes. Provide advice and assistance to private land owners and other stakeholders in relation to encampments on private land. Ensure the council meets its legal obligations in relation to the provision of the council Mobile Home and Traveller sites. You will be responsible to: Carry out proactive monitoring of internal and external communal areas, and services provided to assist in meeting of service standards, statutory obligations, health and safety, fire safety, performance targets, customer satisfaction and value for money. Act as eyes and ears on the site and build good working relationships with residents. Ensure the highest quality of authorised local authority travellers' sites by undertaking investigations, inspections and enforcement activities in response to complaints and enquiries, ensuring that government and council policies, objectives, plans, priorities and legislation are successfully implemented. To act as the single point of contact for the public, Members, Police, business owners, partner agencies, staff, etc. in respect of all council matters relating to the mobile home and traveller community. Undertake visits, inspections and audits; maintain accurate and timely records and ensure that license conditions are kept to at all times. Ensure that plots are brought to standard where issues are identified in audits and other visits working with other services, e.g. BTS, Children's Services and Adult Social Care as and when necessary. Take all appropriate action to enforce the license including the prevention of housing fraud. For all legal action as necessary take and prepare statements, prepare and serve notices for court, attend court hearings and carry out evictions. In a 'supporting people' role provide an advocacy and supporting role to mobile home and traveller individuals and communities. This involves support, advice and representation in relation to accessing services to which they are entitled including benefits, education, DWP claims, housing, health and welfare matters, etc. Work collaboratively and in partnership with other relevant internal council and external services (ASC, Children's, NHS and VCSE etc.) to provide a holistic and multi-disciplinary approach to tenancy support for high-risk cases, including people with multiple complex needs i.e. hoarding, mental health, substance misuse, domestic abuse etc. and hold and manage a case list taking the appropriate actions when necessary. Ensure that safeguarding alerts are made where necessary. Facilitate and develop appropriate consultation between the council and the Traveller community in the borough, ensuring that there is effective liaison between the community and the various agencies working in Ensure that notice and terminations are managed efficiently with a view to minimise rent loss. Manage the waiting list, terminations and sales in line with council policy. Complete sign-ups. Link into Tenant Participation, Green and Clean, BTS and other housing services as required. Skills and Experience: Knowledge and experience of the housing sector, ideally with experience of managing Mobile Home, Gypsy and Travellers services and sites Experience in implementing housing management practices such as allocation of accommodation/pitches, void management, tenancy management, customer involvement, neighbourhood management and anti-social behaviour Able to communicate effectively, and politely, in writing and verbally, with a range of people, including customers, internal colleagues and external agencies. Represent the service at internal and external meetings and maintain and build positive relationships Able to provide complex technical advice, offer realistic solutions to routine and complex technical issues and deal professionally with matters within the working remit Able to manage challenging and complex situations with strong negotiation and influencing skills In depth knowledge of current housing legislation, regulations and practice including detailed knowledge of housing issues, needs and operations In depth knowledge of housing management, welfare reform, benefits, debt and counselling and supporting and sustaining tenancies Full driving license with business insurance and access to own car or be able to travel around Luton and surrounding areas About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Private Sector Housing Enforcement Team Leader - Selective Licensing London 60- 65 per hour Initial 3-month contract Hybrid working (3 days on site) Are you an experienced Private Sector Housing Enforcement Team Leader looking for your next London Borough contract? I'm working with a London Borough that is looking to appoint an experienced Team Leader to manage its Selective Licensing Enforcement Team on an initial three-month contract. This is a leadership-focused position within a busy Private Sector Housing service. You will oversee a team of officers responsible for selective licensing investigations, property inspections, landlord compliance and formal enforcement action. The successful candidate will provide day-to-day operational leadership, manage team performance and ensure that complex Private Sector Housing enforcement cases are progressed effectively. You will also support the delivery of the borough's selective licensing scheme, helping the service achieve its licensing, compliance and enforcement objectives. Your responsibilities will include: Managing a team of Private Sector Housing Officers, Licensing Officers and Enforcement Officers. Overseeing the operational delivery of the borough's selective licensing scheme. Allocating and reviewing Private Sector Housing enforcement cases across the team. Monitoring workloads, performance, KPIs and case progression. Providing technical guidance on selective licensing, housing conditions and landlord non-compliance. Reviewing complex investigations and ensuring appropriate enforcement action is taken. Supporting officers with Housing Health and Safety Rating System inspections. Advising on Category 1 and Category 2 hazards under HHSRS. Reviewing statutory notices prepared under the Housing Act 2004. Overseeing Civil Penalty Notices, prosecutions, tribunal cases and other formal enforcement action. Ensuring evidence, witness statements and case files meet the required legal standards. Managing escalated complaints involving landlords, tenants and managing agents. Working closely with legal services, senior managers and internal partner teams. Producing performance reports and providing updates on selective licensing activity. Supporting the development of procedures, operational processes and enforcement policies. Coaching and developing officers to maintain a consistent and effective enforcement approach. The ideal candidate will have: Previous Team Leader, Principal Officer or Senior Officer experience within a Local Authority. Demonstrable experience managing a Private Sector Housing enforcement team. Direct experience delivering or managing selective licensing schemes. Strong knowledge of selective licensing legislation and the Housing Act 2004. Extensive experience of housing enforcement within the private rented sector. A strong understanding of HHSRS and Category 1 and Category 2 hazards. Experience reviewing statutory notices, Civil Penalty Notices and prosecution files. The ability to manage team performance, workloads and operational priorities. Experience supporting officers with complex enforcement investigations. Confidence working with senior stakeholders, legal teams, landlords and elected members. A relevant Environmental Health, Housing or enforcement qualification would be desirable. This is an excellent opportunity for an experienced Private Sector Housing Enforcement Team Leader, Selective Licensing Team Leader or Principal Private Sector Housing Officer to join a London Borough and lead the delivery of an important licensing and enforcement programme. The contract is initially for three months, paying 60- 65 per hour , with hybrid working and the potential for further extension. If you have experience managing selective licensing schemes and leading a Local Authority Private Sector Housing enforcement team, I'd love to speak with you. To apply or find out more, please contact Shaye Box: (phone number removed) (url removed)

Job Title: Strategic Property Project Consultant Location: Ealing, West London - Travel round borough for site visits. Working arrangements: Hybrid working, 1 day office a week, & site visits (as required) Daily rate: 400 Umbrella Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start A Local Authority based in Ealing is seeking a Strategic Property Project Consultant to lead a high-profile programme reviewing and preparing council-owned residential properties for disposal. This is a unique opportunity to shape the future management of the council's property portfolio while delivering best value for residents and communities. About the Role Working within the Strategic Property and Investment team, you will take ownership of a dedicated property disposal project involving residential properties attached to schools and parks across the borough. You will assess opportunities for disposal, develop a future-proof disposal process, and work closely with internal stakeholders, legal teams and external consultants to deliver successful outcomes. The project initially involves approximately 11 residential properties, with the potential to expand to around 20 sites. Key Responsibilities Review and assess council-owned residential properties for disposal opportunities. Conduct site inspections and work closely with Education, Property and Legal teams. Evaluate title arrangements and identify opportunities to separate properties from existing Land Registry titles. Lead and manage property disposal projects, ensuring best value is achieved. Prepare information required for legal disposal packs and support title amendment processes. Coordinate valuations, surveys, repairs and technical investigations where required. Develop robust processes for future property disposals. Produce options appraisals, recommendations and business cases to support strategic decision-making. Provide professional property advice to internal stakeholders and senior officers. Manage consultants and specialist advisers to ensure quality and value for money. About You We're looking for an experienced property professional who can operate independently, navigate complex stakeholder environments and deliver tangible outcomes. You will have: Extensive experience of property disposals, acquisitions, asset optimisation or strategic property projects. Strong understanding of land ownership, title matters and disposal processes. Experience delivering property-related projects within a local authority, public sector or similarly complex organisation. Excellent analytical skills and the ability to produce clear options appraisals and recommendations. Strong stakeholder management, negotiation and communication skills. Experience commissioning and managing consultants and technical advisers. A degree in a property-related discipline or equivalent professional experience. MRICS qualification or equivalent professional status is desirable but not essential. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Private Sector Housing Team Leader - High-Rise Fire Safety and Housing Enforcement London Borough 60- 65 per hour Contract Private Sector Housing Job Initial 3-month contract Hybrid working (3 days on site) Are you looking for your next Private Sector Housing job within a London Borough? An experienced Private Sector Housing Team Leader is required to manage a specialist high-rise residential building and fire safety team. This contract opportunity will involve leading officers responsible for high-rise fire safety inspections, housing enforcement, building compliance and complex residential property investigations. This is an excellent opportunity for a Private Sector Housing Team Leader , Housing Enforcement Team Leader, Principal Environmental Health Officer or Senior Private Sector Housing Officer with experience managing high-rise building inspections and fire safety enforcement. Private Sector Housing Team Leader Job As the Private Sector Housing Team Leader, you will manage the day-to-day delivery of a high-rise building inspection and enforcement programme. You will lead a team of Private Sector Housing Officers and Environmental Health Officers carrying out fire safety checks, Housing Health and Safety Rating System inspections and formal housing enforcement action across high-rise residential buildings. The team will investigate fire safety concerns, housing hazards, poor property conditions and non-compliance involving landlords, freeholders and managing agents. You will ensure that the highest-risk high-rise buildings are prioritised and that appropriate Private Sector Housing enforcement action is taken to protect residents. High-Rise Fire Safety Responsibilities Your responsibilities will include: Managing a team of Private Sector Housing Officers, Environmental Health Officers and Housing Enforcement Officers. Leading high-rise residential building inspection and fire safety programmes. Allocating and reviewing complex high-rise fire safety and Private Sector Housing cases. Managing inspections of privately rented flats, residential blocks and complex high-rise buildings. Overseeing checks of communal areas, escape routes and protected means of escape. Reviewing concerns relating to fire doors, self-closing devices and fire-resisting construction. Overseeing checks relating to compartmentation, fire-stopping and service penetrations. Reviewing smoke control systems, emergency lighting, fire alarms and fire safety signage. Ensuring communal areas and escape routes are free from obstructions and combustible materials. Reviewing fire risk assessments and identifying gaps in fire safety compliance. Ensuring officers appropriately assess fire hazards under the Housing Health and Safety Rating System. Providing technical advice on Category 1 and Category 2 fire hazards. Reviewing concerns involving cladding, balconies, external wall systems and fa ade defects. Coordinating joint inspections with the Fire and Rescue Service, Building Control and other regulatory partners. Liaising with landlords, freeholders, managing agents, responsible persons and residents. Ensuring urgent fire safety risks are escalated and appropriate interim measures are considered. Monitoring remedial work and ensuring fire safety defects are addressed within agreed timescales. Managing team workloads, performance targets, inspection programmes and KPIs. Providing technical guidance and case direction to Private Sector Housing Officers. Reviewing statutory notices, schedules of work and formal enforcement recommendations. Ensuring evidence, photographs, inspection notes and witness statements meet legal standards. Overseeing Civil Penalty Notices, prosecutions, emergency action and works in default. Preparing reports and performance updates for senior managers. Supporting the development of high-rise fire safety and Private Sector Housing enforcement procedures. Private Sector Housing Enforcement The successful candidate will oversee complex Private Sector Housing enforcement cases from initial inspection through to formal legal action. You will ensure that officers use the Housing Act 2004 and other relevant legislation effectively when addressing fire hazards, poor housing conditions and landlord non-compliance. You will review enforcement notices, Civil Penalty Notices, prosecution files, evidence bundles and tribunal documentation before formal action is taken. This role requires a confident technical manager who can provide clear direction on difficult Private Sector Housing enforcement investigations and maintain a consistent approach across the team. Essential Experience The successful candidate will ideally have: Previous Team Leader, Principal Officer or Senior Officer experience within a Local Authority. Experience managing a Private Sector Housing or Housing Enforcement team. Strong experience working within Local Authority Private Sector Housing . Experience managing high-rise residential building inspections. Experience overseeing fire safety checks in blocks of flats. Detailed knowledge of fire doors, compartmentation, fire-stopping and means of escape. Strong working knowledge of the Housing Act 2004. Detailed knowledge of the Housing Health and Safety Rating System. Experience assessing Category 1 and Category 2 hazards. Experience reviewing statutory notices and formal housing enforcement action. Experience managing Civil Penalty Notices, prosecutions or tribunal cases. Experience working with the Fire and Rescue Service and other regulatory partners. The ability to manage officers, workloads, KPIs and complex investigations. Confidence dealing with landlords, freeholders, managing agents and senior stakeholders. A relevant Environmental Health, Housing, Fire Safety or Building Safety qualification would be advantageous. This Private Sector Housing job offers the opportunity to lead a specialist high-rise fire safety and housing enforcement team within a London Borough. The role provides: A competitive rate of 60- 65 per hour . An initial three-month contract. Hybrid working. Responsibility for a specialist high-rise building portfolio. The opportunity to manage experienced Private Sector Housing and enforcement officers. Potential for the contract to be extended. To apply for this position, contact Shaye Box. Shaye Box (phone number removed) (url removed)

ASB and Tenancy Management Coordinator Location: Didsbury, Manchester Salary 42,084 Full time 35 hours per week Permanent About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role This specialist role is responsible for leading and coordinating Southway's response to anti-social behaviour, tenancy breaches and community safety issues. Working across the organisation, you will provide expert advice and support to colleagues, helping to protect customers and communities while ensuring tenancy breaches are addressed fairly, proportionately and effectively. You will oversee complex and high-risk cases, including serious anti-social behaviour, tenancy fraud, unlawful occupation, cuckooing and other tenancy breaches. Working closely with statutory agencies and community partners, you will coordinate interventions that support victims, tackle harm and deliver sustainable outcomes. The role will also support service development by promoting best practice in anti-social behaviour and tenancy management, embedding early intervention approaches, strengthening partnership working. What you'll be doing Lead on complex and high-risk anti-social behaviour and tenancy enforcement cases. Provide specialist advice and support to Housing Officers and managers. Coordinate investigations into anti-social behaviour, tenancy fraud, cuckooing and other serious tenancy breaches. Manage legal case preparation, evidence gathering and liaison with solicitors and partner agencies. Work closely with Greater Manchester Police, Local Authorities and other partners to resolve complex cases and improve community safety. Represent Southway at court hearings, ASB Case Reviews and multi-agency meetings where appropriate. Deliver training, guidance and best practice support to colleagues across the organisation. Produce reports, performance information and learning to support service improvement and quality assurance. About you We are looking for a resilient and customer-focused professional with significant experience of managing anti-social behaviour, tenancy enforcement, community safety or complex housing management cases. You will have a strong understanding of housing and anti-social behaviour legislation and be confident managing risk, making sound decisions and leading complex investigations. Experience of preparing legal cases, working with solicitors and coordinating enforcement action is essential. You will be skilled at building effective relationships with customers, colleagues and partner agencies and able to influence, challenge and collaborate to achieve positive outcomes. A good understanding of safeguarding, vulnerability and trauma-informed practice is also important. You will be highly organised, able to manage competing priorities and maintain accurate case records. Experience of delivering training, working in multi-agency environments and supporting service improvement activities would be advantageous. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 19 August 2026 Interview Date: Wednesday 2 September 2026 For an informal discussion please contact Lee Isherwood on (phone number removed), or e-mail . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

We are currently looking for an experienced Housing Solutions Officer to join a busy Housing Needs service. The role will focus on assessing homelessness applications, making statutory decisions and preventing and relieving homelessness in accordance with Parts VI and VII of the Housing Act 1996. The successful candidate will manage complex homelessness cases with a high degree of autonomy, including decisions around statutory duties and Private Rented Sector offers. The Role Assessing homelessness applications under Part VII of the Housing Act 1996. Completing detailed investigations and making legally compliant homelessness decisions. Assessing Housing Register applications in accordance with Part VI. Developing and delivering prevention and relief options for households at risk of homelessness. Making appropriate Private Rented Sector offers to reduce reliance on temporary accommodation. Making decisions regarding the ending and discharge of statutory homelessness duties. Preparing statutory decision letters, legal documentation and reports. Responding to enquiries from applicants, solicitors, advocates and partner agencies. Supporting junior officers with complex cases, legislation and decision making. Working with Adult Social Care, Children's Services and other partners on complex cases. Key Requirements Significant experience within Housing Options, Housing Solutions or Homelessness Assessment. Strong working knowledge of Parts VI and VII of the Housing Act 1996. Experience completing complex homelessness assessments and making statutory decisions. Strong knowledge of homelessness legislation, case law and statutory guidance. Experience drafting legally robust homelessness decision letters. Experience preventing and relieving homelessness through a range of housing options. Experience making decisions around ending statutory duties and Private Rented Sector offers. Knowledge of associated legislation including the Children Act and mental health legislation. What You Need to Do Now If you are interested in this Housing Solutions Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If this role matches your experience but not the rate, location or seniority, please send us your CV anyway. We regularly recruit for Housing Solutions Officers, Housing Options Officers, Homelessness Officers and Housing Needs Officers across the UK. For more information, call Zubair at Carrington West on (phone number removed). By applying, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy.

Purpose of the Job To be part of the maintenance and repairs team responsible for the responsive repairs functions for a portfolio of approximately 5,000 social housing units, including estate environs and liabilities to leaseholders. The role involves assisting with investigations and identification of defects and remedial works to properties. The role will also oversee the progress of repairs projects being carried out by contractors. 1. Undertake inspections and surveys following requests for repairs, including visits to tenanted properties to undertake surveys or to enable accurate programmes of work to be planned. 2. Provide specific advice with regards to, technical defects, damp, specification work, estimates and labour requirements and health & safety relating to project work. 3. Carry out any necessary contract documentation, correspondence and measurement/re-measurement as directed. Update repairs histories as required, maintain records of work undertaken and ensure that proper information is recorded and available for others to use. 4. Be responsible for the preparation and submission of survey reports and estimates and ordering of works, ensuring good value and commercial feasibility have been considered. 5.Engage specialist services and contractors in line with the procurement rules. 6. Support the Area Manager in monitoring and overseeing progress of works being carried out by contractors or DLO and undertake post inspections to ensure the work is to a good standard and is compliant with H&S and statutory regulations to ensure inconvenience to residents is kept to a minimum.

Job Title: Trades Supervisor Type: Permanent Location: Bridgend S alary: £34,542 Hours: Full-time BRC are working closely with a leading organisation to recruit an experienced Home Safety Officer Team Leader to oversee a team of Home Safety Officers and support the delivery of Small Projects and Hospital to Home services. This is an excellent opportunity for someone with strong team leadership, health and safety, property maintenance and operational experience, who can ensure high standards of workmanship, customer care and compliance across a range of services supporting older people in the community. Duties Line manage and support Home Safety Officers, ensuring compliance with policies, procedures and good practice. Carry out regular site spot checks to monitor customer care, health and safety and quality of workmanship. Undertake quarterly technical audits of selected schemes and external contractor works. Coordinate van checks, equipment and PPE requirements. Manage annual leave and flexi-time requests while maintaining appropriate staffing levels. Monitor stock levels across the yard and vans and coordinate ordering with Finance and management. Produce regular stock reports and ensure materials, receipts, delivery notes and invoices are accurately managed. Lead regular toolbox talks and maintain appropriate attendance records. Check PPE and equipment is suitable and in good working order. Assess and review risks and Risk Assessments to help ensure the safety of staff and members of the public. Liaise with external organisations and partner agencies. Ensure contractual requirements and service standards are met. Contribute to schedules of rates and the cost-effective purchasing of materials and equipment. Assess and cost schemes where required. Assist with the investigation of client and organisational complaints. Carry out regular tools audits and support the maintenance and replacement of tools and equipment. Assist Home Safety Officers on complex works or where additional support is required. Requirements Experience of supervising or managing staff within a property, maintenance, construction or similar operational environment. Strong understanding of health and safety, risk assessment and compliance. Experience carrying out inspections, audits or quality checks. Good organisational skills, particularly around stock, equipment and resource management. Ability to monitor standards of workmanship and customer service. Strong communication skills with the ability to liaise effectively with internal teams, contractors and external partner organisations. Ability to manage competing priorities and ensure services are delivered efficiently and within contractual requirements. A practical, hands-on approach with the ability to provide support on complex works when required. Benefits 25 days annual leave + Bank Holiday rising a day every year of service up to 30 days. Matched pension percentage of 4%. Flexitime. Van can be taken home For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Ready for your next interim opportunity within Housing Options? A local authority in Bedfordshire is looking to appoint an experienced Housing Options Officer to support their busy Prevention & Relief service on an initial 3-month contract. This role would suit someone comfortable managing homelessness applications from first approach through to decision, whilst working proactively to prevent homelessness wherever possible. Key Responsibilities: Managing a caseload of Prevention and Relief duties Conducting homelessness assessments and investigations Producing and progressing Personalised Housing Plans (PHPs) Issuing statutory decisions, including Section 184 notifications Working with applicants, landlords and partner agencies to prevent homelessness What you'll need: Recent Housing Options experience within a UK local authority Strong knowledge of homelessness legislation Ability to attend the office 3 days per week If you are interested, please send your CV to (url removed) along with your availability for a call to discuss further.

Private Sector Housing Officer Southwest England Contract 30-37 Hours per Week Our local authority client in the South West is seeking an experienced Private Sector Housing Officer / Environmental Health Officer to join their Public Protection team on an interim contract basis. This is an excellent opportunity to play a key role in improving housing standards, protecting vulnerable residents, and ensuring compliance across the private rented sector. Contract Details Contract expected to run from 14th September 2026 to 31st March 2027 30-37 hours per week Hybrid working arrangement Candidates must be able to attend the local area at least 3 days per week The Role As a Private Sector Housing Officer, you will manage a diverse caseload and undertake a range of housing enforcement and regulatory duties, including: Investigating complaints and service requests from private sector tenants Inspecting residential properties and identifying Category 1 and Category 2 hazards Taking informal and formal enforcement action where required Providing advice and guidance to landlords, tenants, and managing agents Conducting HMO inspections and supporting licensing activities Identifying unlicensed licensable HMOs and ensuring compliance with legislation Working collaboratively with internal teams and external partners to improve housing conditions across the borough Requirements To be considered, you will ideally possess: A recognised Environmental Health qualification or significant Private Sector Housing enforcement experience Strong knowledge of private sector housing legislation, including the Housing Act 2004 Experience undertaking property inspections and housing enforcement work Knowledge of HMO licensing and management regulations Understanding of the Housing Health and Safety Rating System (HHSRS) Excellent communication, investigation, and decision-making skills Ability to work independently and manage a varied workload Full UK driving licence and access to a vehicle insured for business use Valid DBS check If you have recent Private Sector Housing or Environmental Health experience and are looking for your next interim opportunity within local government, we'd love to hear from you.

Tenancy Relations Officer Hybrid (2-3 Days per Week, remainder remote) 22.41 PAYE 29.72 Umbrella ( 31.15 Umbrella from Week 13) 3-Month Temp Contract Monday to Friday 36 Hours per Week Adecco are currently recruiting for a Tenancy Relations Officer on behalf of a public sector housing service in South London. This is an excellent opportunity for an experienced housing professional with a strong understanding of landlord and tenant legislation, homelessness prevention, and enforcement within the private rented sector. The successful candidate will play a key role in protecting tenants from unlawful eviction and harassment while supporting residents to sustain their housing. Key Responsibilities Investigate complaints of illegal eviction, harassment, unlawful landlord practices, and tenancy-related disputes. Provide advice and guidance to tenants, landlords, agents, and partner organisations. Manage a varied caseload, carrying out investigations and gathering evidence where necessary. Conduct home visits and attend court proceedings as a witness when required. Work closely with internal teams and external agencies including landlords, solicitors, police, and housing partners. Support homelessness prevention by helping residents remain in or regain access to accommodation. Produce reports, correspondence, case records, and legal documentation to a high standard. Ensure compliance with relevant housing legislation and best practice. Essential Requirements Strong knowledge of housing legislation, including landlord and tenant law, homelessness legislation, and the Protection from Eviction Act. Experience investigating tenancy-related complaints and managing complex casework. Excellent communication, negotiation, and customer service skills. Ability to gather and assess evidence and make sound decisions. Experience working with vulnerable residents and managing sensitive situations. Strong organisational skills with the ability to manage a demanding workload independently. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

A local authority in the North West is seeking an experienced Private Sector Housing Officer to join their team on an initial 6-month contract . This is an excellent opportunity to work within a busy regulatory service, delivering Private Sector Housing functions while also supporting the Environmental Health team with Statutory Nuisance investigations . The successful candidate will play a key role in protecting residents, improving housing standards, and ensuring compliance with relevant legislation. Key Responsibilities Carry out inspections of private sector residential properties. Assess housing conditions using the Housing Health and Safety Rating System (HHSRS). Investigate complaints relating to housing disrepair, poor housing conditions, and landlord compliance. Prepare and serve statutory notices and undertake enforcement action where necessary. Support the investigation of Statutory Nuisance complaints, including noise and environmental issues. Provide guidance and advice to landlords, tenants, and property managers. Prepare case files, reports, and legal documentation. Work collaboratively with internal departments and external agencies to achieve positive outcomes. Essential Requirements Previous experience working within a local authority Private Sector Housing Team. Strong knowledge of the Housing Act 2004 and HHSRS. Experience undertaking housing inspections and enforcement activity. Experience investigating or supporting Statutory Nuisance cases. Excellent communication and case management skills. Full UK driving licence and access to a vehicle. Desirable Environmental Health qualification or relevant housing qualification. Experience serving improvement notices and undertaking formal enforcement action. Knowledge of Environmental Protection Act 1990 legislation.

Housing Repairs Officer 24 per hour 4-5 Month Contract Full-time Monday-Friday, 9am-5pm 5 days per week on-site Start date: 31 August I'm currently recruiting for a Housing Repairs Officer to join a busy Local Authority housing team in Surrey on an initial 4-5 month contract. This is a hands-on operational role supporting the delivery of the Council's responsive repairs service , working closely with internal teams and external contractors to ensure repairs are progressed, issues are resolved and residents receive an effective service. Key responsibilities will include: Acting as a first point of contact for responsive repair enquiries Liaising closely with the Council's repairs contractor and chasing outstanding works and orders Managing shared repairs inboxes and responding to requests from staff, contractors and residents Handling calls relating specifically to responsive repairs and ongoing works Managing Stage 1 repairs complaints from end to end , including investigation and written responses Supporting contractor meetings, taking minutes and following up agreed actions Monitoring contractor performance and supporting the management of repairs KPIs Reviewing and authorising appropriate contractor quotes Providing operational cover across the repairs service when required Reviewing repairs information and analysing data to identify outstanding works, trends and performance issues The successful candidate will ideally have: Previous experience working within housing repairs, property services or a responsive repairs environment Experience liaising with contractors and monitoring outstanding works A good understanding of repairs processes within social housing or a Local Authority Experience managing complaints, ideally including Stage 1 responses Strong organisational skills and the ability to manage multiple priorities and inboxes Confidence working with repairs data, KPIs and contractor performance information This role would suit someone who understands the operational side of a busy repairs service and is comfortable coordinating contractors, progressing works and taking ownership of issues through to resolution. Interviews are taking place next week, with a view to starting on 31 August. If you're interested or know somebody with relevant housing repairs experience, please get in touch to discuss the role further.