188 jobs found

Housing Officer - Statutory Homelessness Rate of pay: 32.26 Umbrella per hour Job Type: Temporary (2 to 3 months) Location: Guildhall (Hybrid - 3 days office, 2 days remote) Day-to-Day Responsibilities Assess homeless applications in line with Part VII of the Housing Act 1996, Homelessness Reduction Act 2017, and relevant legislation. Deliver a comprehensive housing advice service, supporting applicants who are homeless or threatened with homelessness. Carry out detailed and sensitive interviews to assess housing needs and determine appropriate outcomes. Draft and issue statutory S184 decision letters accurately and within required timeframes. Develop and implement Personal Housing Plans to support prevention and relief duties. Arrange temporary accommodation placements where required, ensuring eligibility criteria are met and processes are followed. Maintain accurate case records and ensure data returns to central government are completed on time. Provide advice to customers via phone, email and face-to-face (including walk-in and duty cover). Liaise with internal teams and external agencies (e.g. welfare services, social care) to deliver holistic support. Conduct visits to temporary accommodation where necessary and ensure appropriate standards are maintained. Carry out checks to verify applicant information and prevent fraudulent applications. Contribute to wider homelessness prevention and rough sleeping initiatives. Support team operations within a structure of triage, housing officers, and senior housing officer oversight. Skills & Experience Required Proven experience working in a Housing Options or Homelessness service within a local authority. Strong knowledge of homelessness legislation, including the Housing Act 1996 (Part VII), Homelessness Reduction Act 2017, and associated guidance. Demonstrable experience assessing homeless applications and determining duties. Experience issuing S184 decision letters. Ability to provide effective housing advice and prevent homelessness through early intervention. Strong communication and interviewing skills, with a person-centred approach. Experience managing a varied caseload and working to deadlines. Ability to work independently and as part of a team in a busy environment. Competent in maintaining accurate records and handling sensitive information. Additional Requirements Hybrid working: 3 days office-based and 2 days remote (including at least one duty day covering phones and walk-ins). Enhanced DBS required. To apply for the Housing Officer - Statutory Homelessness position, please submit your CV detailing your relevant experience

Project Compliance Coordinator (Corporate Landlord Services) Dudley Council Rate: 350 - 400 per day - Umbrella Work Arrangement: Mostly Remote, with occasional office requirement Role Purpose The Project Compliance Coordinator will support Corporate Landlord Services in the transfer of property and asset compliance data from a legacy system to a new corporate system. The role is responsible for identifying gaps in statutory and corporate compliance data across the council's property portfolio, cleansing and validating asset information, and ensuring data accuracy to support safe, compliant, and effective property management. Key Responsibilities Support the migration of Asset and element compliance data from legacy systems into the council's new corporate landlord system. Review and assess existing asset and property compliance records (e.g. statutory inspections, certification, risk assessments) to identify gaps, inaccuracies, and incomplete data. Work with Corporate Landlord Services, compliance officers, facilities management, and external contractors to source, verify, and confirm missing or unclear compliance information. Cleanse, standardise, and validate asset data to ensure it meets agreed data standards and corporate landlord requirements. Ensure asset and compliance data supports statutory duties, internal governance, and audit requirements. Maintain clear audit trails and documentation for data amendments, assumptions, and data validation decisions. Assist with data mapping, testing, and validation activities during the system migration process. Monitor data quality and flag risks, issues, or inconsistencies to the project team and service leads and then see through to completion. Support reporting and assurance activities by ensuring accurate and reliable compliance data is available. Contribute to continuous improvement of data quality and asset information management practices within Corporate Landlord Services. To determine the compliance responsibility by looking at lease hold information and making this clear. Implement ISO style filing system with naming convention. Skills and Experience Essential: Experience working with property, asset, or compliance data within a local authority or public sector environment. Strong data cleansing, validation, and quality assurance skills with excellent attention to detail. Understanding of statutory compliance requirements related to property and estates management. Experience using asset management systems, compliance systems, or large datasets. Ability to interpret technical or compliance information and translate it into accurate system data. Strong organisational skills with the ability to prioritise tasks and meet project deadlines. Effective communication skills, with the ability to work collaboratively across services and with external stakeholders. Desirable: Experience supporting system implementation or data migration projects within a council or corporate landlord setting. Knowledge of corporate landlord models and property governance in local government. Experience preparing data for audit, assurance, or regulatory inspection. Confidence using spreadsheets, reporting tools, and data validation techniques. Personal Attributes Methodical and analytical approach to work. Proactive problem solver who takes ownership of data quality issues. Collaborative and adaptable within a project environment. Strong commitment to public safety, statutory compliance, and service assurance. Reporting and Working Relationships Reports to: Compliance Manager with dotted line to Programme Manager and CLS Management. Works closely with: Project team, Corporate Landlord Services, Compliance Teams, Facilities Management, IT, and Data Specialists. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Allocations and Lettings Officer Hours: 37 hours per week (9am to 5pm), permanent contract Salary: 29,668.12 Location: Bedford (Hybrid) Increased office attendance will be required during the first three months of employment to support onboarding, training, and integration into the role. At bpha, we're committed to providing excellent homes and outstanding customer experiences. We're looking for an experienced and customer-focused Allocations & Lettings Officer to play a vital role in ensuring our homes are allocated fairly, efficiently and in line with our policies and legal obligations. This is an exciting opportunity for someone who enjoys working in a fast-paced environment, making decisions that positively impact customers' lives, and collaborating with colleagues, local authorities and partner organisations. As an Allocations and Letting Officer you will be: Allocating bpha's Social and Affordable rental properties in line with our allocations policies and local authority nomination agreements. Assessing applicant suitability by reviewing housing need, affordability, and previous tenancy conduct. Minimising rent loss by ensuring efficient turnaround of vacant properties. Processing tenancy changes in accordance with legislation, contractual rights, and bpha policies. Putting customers at the heart of our services-build trust and use your expertise to support their needs. Actively listen to customers to enhance their experience and help bpha become a landlord of choice. Ensuring tenancies are legally ended and refunds are processed accurately. What we're looking for as an Allocations and Letting Officer: Experience or a strong understanding of social housing. Familiarity with the Regulator of Social Housing (RSH) requirements and Tenant Satisfaction Measures is desirable. Confident using IT systems, including Word, Excel, and Outlook. Experience with Microsoft Dynamics or a willingness to learn new systems. Ability to adapt to changing priorities and processes. Skilled at managing a busy workload with competing demands. Self-motivated with strong organisational skills and a team-oriented mindset. Excellent communication and customer service skills, with a compassionate and customer-first approach. Experience working with both internal and external stakeholders. Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

Senior Housing Officer (known as Neighbourhood Services Manager) Location: Bolton Salary: £34,795 rising to to £36,626 (At 2 years, subject to satisfactory performance) As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages

Bid Writer Social Housing Planned Maintenance Refurbishment Full-time Permanent London Bid Writer job in London supporting the delivery of high-quality tender submissions for social housing, planned maintenance and refurbishment projects, offering the opportunity to join a well-established contractor with a strong pipeline of secured work. The Role This is an excellent opportunity for an experienced Bid Writer to join a successful contractor delivering social housing, planned maintenance, refurbishment and public sector construction projects across London and the South East. Working closely with the pre-construction, estimating, operational, commercial and business development teams, the successful candidate will be responsible for producing high-quality, compelling tender submissions that secure new business opportunities. This role would suit an experienced Bid Writer with a strong background in construction, excellent written communication skills, and the ability to manage multiple tender submissions within strict deadlines. Key Responsibilities Produce high-quality PQQs, SQs, ITTs and tender submissions from initial enquiry through to submission Write compelling, tailored responses that address client requirements and evaluation criteria Coordinate information from estimating, commercial, operational and technical teams Manage bid programmes and ensure all submission deadlines are achieved Review tender documentation and identify key deliverables, risks and submission requirements Maintain and continually improve the bid library, including case studies, CVs and standard responses Ensure all submissions are compliant, accurate and professionally presented Attend bid strategy meetings and contribute to win themes and submission planning Support post-tender interviews and presentations where required Continuously review and improve bid quality, processes and submission success Requirements Previous experience working as a Bid Writer within construction, social housing, planned maintenance or refurbishment Proven experience producing successful PQQs, SQs, ITTs and tender submissions Excellent written communication, proofreading and editing skills Strong organisational skills with the ability to manage multiple bids simultaneously Ability to work collaboratively with operational, commercial and estimating teams Understanding of public sector procurement and framework submissions Proficient in Microsoft Office, particularly Word, Excel and PowerPoint Strong attention to detail and the ability to work effectively under pressure Package & Benefits £60,000 £70,000 depending on experience Competitive benefits package Pension scheme Long-term career progression opportunities Opportunity to work on major social housing and public sector frameworks Collaborative and supportive working environment This Bid Writer role in London offers the opportunity to join a well-established contractor with a strong reputation for delivering social housing and refurbishment projects, playing a key role in securing future work across a growing portfolio. Apply now through Skilled Careers to be considered for this opportunity.

Join Our Team as a Housing Officer! Location: Liverpool Contract Type: Temporary Pay: 13.60 per hour Hours 4 on, 4 off day and night shifts (36-48 Hours a week dependant on Shift Patterns) Are you passionate about making a difference in your community? Do you thrive in an environment where you can help others and contribute to the greater good? If so, we have an exciting opportunity for you! We're seeking a dynamic Housing Officer to join our team in Liverpool. This is your chance to be part of a dedicated public services team committed to providing essential housing support and services. Let's work together to create a welcoming and supportive community! What You'll Be Doing: As a Housing Officer, you'll play a crucial role in ensuring that our residents receive the best possible housing support. Your responsibilities will include: Managing Tenancies: Oversee tenant applications, renewals, and terminations with care and professionalism. Resident Support: Provide assistance to residents, addressing their queries and resolving issues in a timely manner. Community Engagement: Foster positive relationships with residents and local organisations to enhance community involvement. Property Inspections: Conduct regular property inspections to ensure compliance with housing standards. Reporting & Administration: Maintain accurate records, prepare reports, and assist with housing policies and procedures. Who You Are: We're looking for an enthusiastic individual who is ready to roll up their sleeves and get to work! Ideal candidates will possess: A Passion for Community Service: A strong commitment to helping others and improving community living. Excellent Communication Skills: You can connect with residents from diverse backgrounds and build rapport quickly. Problem-Solving Ability: You can think on your feet and find effective solutions to challenges. Organisational Skills: You can manage multiple tasks efficiently and maintain detailed records. Experience in Housing (Preferred): Previous experience in housing or related fields is a plus! Why Join Us? Make a Real Impact: Your work will directly affect the lives of residents in the community. Supportive Environment: Join a team that values collaboration, respect, and professional development. Flexible Working: Enjoy a temporary role that offers flexibility while you contribute to meaningful projects. Competitive Salary: We offer a competitive salary package that reflects your skills and experience. Ready to Make a Difference? If you're excited about this opportunity and believe you have what it takes to be a fantastic Housing Officer, we want to hear from you! How to Apply: Send your CV via the advert Don't miss your chance to be part of a lively team making waves in the Knowledge Quarter! Join us in creating homes, building relationships, and supporting our community. Let's make a difference together! We are an equal opportunity employer and welcome applications from all qualified candidates. This is your moment! Step into a role that's not just a job, but a chance to impact lives positively. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in East London who are looking to appoint a Mobile Estate Manager for the 3 months ongoing, at the rate of 19.32 per hour umbrella Job responsibilities To lead and supervise the Caretaking Service across all areas on a pro rata basis, covering weekends. To carryout bulk refuse collections, minor repairs, covering caretaking duties, pressure washing service and other associated duties. To organise and set work rotas for the mobile team staff ensuring that appropriate levels of staffing are maintained at all times. Management of staff performance to meet organisational aims and objectives, including implementation of Clarion's Performance Review, to include 1:1 supervision sessions. To maintain all performance information and data in relation to bulk refuse, minor repairs, special projects. To work as part of the Team on a rota basis including working on weekends in order to ensure a full efficient service is provided. To assist in the production of regular reports on all aspects of the team as required. To attend evening meetings as required. To manage the Team, including work allocation, monitoring and supervision, ensuring corrective action is taken where appropriate. To encourage and motivate staff to work effectively as a team and on their own. To assist in the development and training of staff and using high performance coaching techniques to motivate staff to their full potential. To assist in the production of management reports that may be used in connection with formal action. To provide information for managers to answer correspondence from residents and their representatives, members, M.P.'s etc. on matters associated with the Mobile Team, within target timescales and with due consideration of the quality of response provided. To provide quality information to the appropriate managers or any other appropriate Senior Officer, for dealing effectively with complaints. Responsibility for ensuring that a safe working environment is provided for all employees under your control, including the provision of such information, instruction and supervision as is necessary. To assist in the ordering, distribution, storage and use of materials and equipment, ensuring Health and Safety legislation is observed and ensuring that staff has adequate supplies to carry out their duties. To assist in the induction and training of staff To drive / load a rapid response bulk refuse collection vehicle and collect bulk refuse and unwanted items from various internal and external locations where required. To dispose of the refuse at designated sites manually or by using mechanical aid such as a tipping vehicle. To carryout minor repairs within internal and external areas where required. To carryout deep cleans with the use of machinery, such as pressure washer, floor scrubbers on internal and external areas on the estates as well as general cleaning and other estate duties where required. To provide relief caretaking on various estates across all areas where required. To drive and operate all vehicles, machines and equipment across the range of the Mobile Team Services, after suitable training and subject to any licence restrictions. To safely and efficiently operate all vehicles and machinery, with due regard to health and safety requirement, the Highway Code and any localised driving conditions / restrictions. To collect and transport for disposal / recycling all items of bulk refuse on estates, working closely with other teams within estates services, e.g. caretakers. To safely dispose of collected refuse at designated waste refuse sites. Responsible for vehicle safety and cleanliness (including weekly washing of any vehicle allocated) and relevant maintenance and defect reporting. Ensure safety checks are completed on a daily basis before commencing work. To transport goods and materials using fleet vehicles between various sites as required. To carryout minor repairs as directed, ensuring the safe storage of all equipment and adher Should your skills match the above please send through your updated CV. Eden Brown is acting as an Employment Business in relation to this vacancy.

Your new company Are you an experienced housing professional looking for a varied and rewarding role where you can make a genuine difference to communities and customers across Scotland?We are currently working with a well-established social housing organisation seeking a Housing Officer to join their tenancy team on a temporary basis based in Inverness.This is a fantastic opportunity for someone who enjoys a diverse workload, combining tenancy management, income recovery, community engagement and customer support.The successful candidate will manage a designated housing patch while delivering a high-quality, customer-focused service that supports tenancy sustainment, promotes community wellbeing, and ensures excellent outcomes for residents. Your new role As a Housing Officer, you will play a key role in delivering frontline housing services across a varied housing portfolio. Working flexibly across different service areas, you will be responsible for managing tenancies, supporting customers, addressing anti-social behaviour, assisting with rent recovery and working closely with partner agencies to deliver positive outcomes.This role will involve travelling to offices and customer homes across multiple locations, alongside home and office-based working. What you'll need to succeed Manage all aspects of tenancy management, including sign-ups, successions, assignments, sublets, and tenancy terminations Carry out tenancy visits, estate inspections, property checks, and customer meetings Investigate and resolve anti-social behaviour, neighbour disputes, and tenancy breaches Support tenancy sustainment through early intervention and partnership working Manage housing applications, allocations, viewings, and new tenancy sign-ups Work proactively to minimise void periods and maximise occupancy levels Deliver excellent customer service, responding effectively to enquiries, complaints, and service requests Support customers with welfare benefits, income maximisation, and financial inclusion where required Develop and maintain strong relationships with local authorities, social work services, health professionals, and community partners Maintain accurate records and ensure compliance with relevant legislation, policies, and regulatory requirements Contribute to service improvements and organisational performance targets What you'll get in return Previous experience in housing management, income recovery, tenancy services, or supported/independent living services Strong knowledge of Scottish housing legislation and housing management practices Experience managing challenging situations and supporting vulnerable customers Excellent communication, negotiation, and customer service skills The ability to prioritise a busy and varied workload Strong IT skills, including Microsoft 365 and housing management systems A full UK driving licence and access to a vehicle CIH Level 4 qualification (or willingness to work towards achieving this) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of £21.00 - £25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Support Team Officer (Property Maintenance) Starting salary - £25,878 - £28,961 - Dependent on Experience Full Time Perm Purpose of the Job This role provides a comprehensive administrative service that supports the delivery of excellent customer service within the Property Maintenance team. By keeping records accurate, coordinating customers and contractors, and supporting quality assurance and procurement, you help us deliver Quality Homes and Trusted Customer Services across our communities. Your organisation and attention to detail help maintain important operational capability and keep the service running well for the customers who rely on it. What will I do? Administrative Support and Coordination • Provide a comprehensive administrative service to support the delivery of excellent customer service across the Property Maintenance team. • Maintain accurate IT records of activities and produce reports drawn from managers, colleagues, files and IT systems. • Manage correspondence, including emails and workflow systems delegated by colleagues and managers. • Support the creation of works orders and the management of variations. • Continue operational reporting and workforce visibility, giving managers and Team Leaders a clear picture of activity. • Administer the secure and orderly storage of regulatory certificates. • Administer the Trades incentive scheme, where appropriate, applying the rules consistently and handling related queries or challenges from Trades colleagues. Quality Assurance and Compliance • Maintain desktop quality assurance and assurance support activities across the team's processes. • Provide support to Team Leaders undertaking on-site QA inspections. • Use Curo's Quality Assurance measures to support consistent delivery of team processes. Procurement and Financial Administration • Administer the effective procurement of goods and services in line with Curo's procurement strategies, supporting value for money and high levels of service delivery. • Reconcile invoices for payment approval and administer purchase order systems. • Provide information as required to support financial and performance monitoring. Contractor and Customer Coordination • Record and coordinate customer engagement for projects, capturing customer responses to inform and improve the customer experience and future service delivery. • Respond promptly and effectively to customer enquiries, making sure people receive timely assistance and updates. • Liaise with, and issue instructions to, contractors ensuring they adhere to contract conditions as directed by, or in the absence of, the relevant contract manager or surveyor. • Support with customer accident reporting. Customer Complaints • Take ownership of monitoring and progressing repairs and other actions associated with complaint resolution, ensuring they are tracked through to completion. • Proactively liaise with internal teams and contractors to monitor progress, challenge delays where appropriate, and ensure works progress within agreed timescales. • Maintain regular communication with customers, providing timely updates on progress and managing expectations throughout the resolution process. • Identify and manage risks that may impact delivery, escalating concerns promptly to the Repairs Team Leader or other appropriate managers. • Help ensure issues are addressed and complaint resolutions are not unnecessarily delayed. • Keep clear and accurate notes and records of the progression and tracking of agreed resolutions. Teamwork and Collaboration • Work closely with managers, Team Leaders and colleagues, building strong working relationships while keeping customer needs at the centre. • Contribute to team and corporate objectives, sharing information and supporting colleagues to deliver a high-quality service. What do I need to be successful? Essential - Experience and Qualifications • Experience of providing administrative services within an organisation that handles large volumes of varied transactions and a complex customer base. • Experience of writing reports derived from complex data in large volumes. Essential - Skills and Attributes • Strong organisational skills and a keen eye for detail, with the ability to manage competing priorities and meet deadlines. • Confident numeracy skills, with the ability to understand and interpret statistical and financial information. • Excellent IT skills, including the ability to create reports from complex data. • Excellent all-round communication skills, with the ability to convey information clearly to a variety of customers. • A collaborative approach, supporting and promoting team and corporate objectives. • Able to work calmly under pressure and adapt to changing priorities. Desirable • Experience of working within a repairs, property maintenance or housing environment. • Experience of administering procurement, processing invoices and managing purchase order systems. • Experience of supporting quality assurance or compliance activities. How will I evidence my success? • Customers, peers and managers give positive feedback on the effectiveness of the service and the way it is delivered. • Records, reports and regulatory certificates are accurate, up to date and stored securely, supporting Curo's compliance with its legislative obligations. • Procurement, invoices and purchase orders are processed correctly, supporting value for money and timely service delivery. • Quality assurance processes are consistently applied, with desktop QA and support for on-site inspections helping the team deliver agreed standards. What you will get in return 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years Your birthday off as an extra holiday Up to 10% matched pension contribution Hybrid working (3 days office, 2 days home) Flexible benefits which might include a Health Cash Plan Access to an Employee Assistance Programme for your own wellbeing

Ashberry Recruitment are looking for a Housing Officer on a temporary basis for a client based in the Grimsby area, they are looking for someone initially on a 2 -3 months basis, this could be extended. What You'll Do As a Housing Officer, you'll deliver high-quality housing management and tenancy sustainment services, helping tenants maintain their accommodation, maximise their independence and achieve positive housing outcomes. Working across TH, SH, SSH and PRS services, you'll build positive relationships with tenants, care providers, landlords and partner agencies to ensure safe, compliant and well-managed accommodation. Key Responsibilities Manage a caseload of tenants, providing effective housing management and tenancy sustainment. Deliver regular welfare and property visits to promote tenancy stability, independence and wellbeing. Support tenants to develop independent living skills, including budgeting, financial management, attending appointments and accessing appropriate services. Assist tenants with welfare benefits, Universal Credit and housing-related financial responsibilities. Identify and respond to tenancy issues including rent arrears, antisocial behaviour, safeguarding concerns and neighbour disputes. Liaise with landlords, care providers, local authorities, DWP and partner agencies to achieve positive outcomes for tenants. Complete property inspections, health and safety checks and report repairs to maintain safe, compliant accommodation. Develop and maintain support plans, risk assessments and accurate case records using organisational systems. Support tenants to access employment, education, healthcare and specialist support services where appropriate. Deliver housing management appropriate to TH, SH, SSH and PRS services, recognising the differing needs of each service model. Ensure compliance with housing legislation, safeguarding requirements, health and safety standards, data protection legislation and organisational policies. Contribute to service quality through effective record keeping, team working, training and continuous improvement. Undertake any other reasonable duties commensurate with the role. What We're Looking For Understanding of safeguarding, confidentiality and professional boundaries. Good IT skills and experience maintaining electronic records. Full UK driving licence and access to a vehicle. Enhanced DBS check.

Annual salary: up to £32,000.00 Housing Support Officer Location: Aberdeenshire Salary up to £32,000 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

The key purpose of the role is to ensure that directors, managers and employees have the competence, knowledge and skills to ensure that all employees go home safe and well at the end of their day and in conjunction with your team, that our customers can live safely and healthily in their homes. Client Details Our client is an award winning housing association with over 7,000 homes across Cheshire, and now expanding geographically across the North West. Description To lead, motivate and develop the team through regular performance management, providing direction and vision for the department and constantly monitoring this for outputs. To ensure that the client is fully compliant with Health and Safety and all compliance legislation. The management of fleet including vehicles and telematics assigned to all operatives. The facilities management of key office buildings. To lead on promoting a positive and proactive culture of health and safety within the organisation using behavioural safety techniques; two-way communications with all levels of staff regarding safety matters via the health and safety committee, developing tool box talks to be delivered by managers and by leadership health and safety inspections; leading by example; positively rewarding employees who report near misses and providing effective coaching and training programmes To be responsible for the review, development and implementation of the clients Occupational Health and Safety Management System To collaborate closely with other managers to develop and implement systems for the control and monitoring of contractors and contract compliance regarding health and safety. To implement systems which record, monitor and report on health and safety performance and to make appropriate health and safety recommendations, assigning actions as appropriate and monitoring progress against actions. In conjunction with the People Team, to develop, implement and deliver appropriate training programmes for Board Members, Directors, Managers and Employees To work collaboratively on health and safety related matters with officers of the Health and Safety Executive (HSE), external enforcement and other agencies including the Local Authority, Fire and Rescue Service and Police Constabulary To provide regular health and safety reports and strategic advice and updates to the Director of Homes, Leadership team and Board To be responsible for the management of the health and safety budget Profile A successful Head of Health, Safety and Compliance should have: Previous experience in a similar role and a minimum Chartered Member of IOSH plus a NEBOSH Diploma or equivalent Experience in leading, managing, motivating, and developing people and teams by providing clear goals and direction through effective and regular performance management. housing Strong technical knowledge of legislation and health and safety issues affecting the social and construction sectors with the ability to implement legislation practically in line with the strategy and to guide policy, principles, and decisions. Can confidently communicate and influence across the range of the organisation (up to Exec level) and externally including presentations and report writing. Able to constructively challenge and give/receive feedback to all stakeholders about all areas of the business. Ability to manage, interpret and manipulate large, complex data sets, produce high quality reports, and decide future action/strategy. A high level of numeracy, literacy, and analytical skills, with the ability to write unbiased comprehensive reports, analyse options and propose solutions to resolve problems. Sound financial & business acumen skills including management of budgets, risks, and robust project management. Job Offer Competitive salary Potential for career development within a respected organisation. If you are ready to take on this exciting challenge as a Head of Health, Safety and Compliance, apply now to make a significant impact in the property sector!

Housing Officer (Dispersal Accommodation) Southampton £32,000 - £35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a busy and rewarding environment supporting vulnerable individuals across Southampton. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly flexible role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Southampton then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately 200-250 Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at

Highways Inspector Salary: 40-45k Canning Town - and surrounding areas Hours: 7am - 3:30pm Must have a drivers license Join Our Team as a Highways Inspector! Are you passionate about ensuring the safety of our highways? Do you thrive in a dynamic environment where your expertise can make a real difference? We are looking for a dedicated Highways Inspector to join our team at a leading organisation committed to maintaining and improving our road networks! About Us We are a forward-thinking organisation focused on building safe and efficient infrastructure while fostering a collaborative and inclusive workplace. Job Purpose As a Highways Inspector, you will play a crucial role in ensuring that our roads adhere to the Highways Act 1980, keeping our highway network safe and accessible for all users. Key Tasks and Responsibilities In this exciting role, you will : Conduct routine and ad-hoc inspections in your designated geographical area. Identify defects that pose risks to highway users and devise effective solutions. utilise mobile devices to record inspections and manage works through our asset management system. Oversee inspections of both internal and third-party works, ensuring compliance with safety specifications. Support the Deputy Roads Manager in submitting permits and reviewing traffic management plans. Supervise works during both day and night shifts, ensuring adherence to health and safety protocols. Engage with the public to address complaints, conduct investigations, and represent the authority in court if necessary. Assist with emergency management and provide vital support during the winter season. Take responsibility for a vehicle, ensuring professional and courteous use at all times. Key Working Relationships Collaborate with Roads team members, internal workforce, and subcontractors. Work closely with Operations Administrators, Project Management Officers, and the HR & Commercial teams. Person Specification Essential Qualifications : City & Guilds LANTRA Safety Highways Inspector GCSE grade C or equivalent in English and Mathematics Experience : Minimum of 1 year in highway maintenance Experience in conducting safety inspections is advantageous. Knowledge and Skills : Strong understanding of highway safety inspections and relevant legislation. Excellent organisational skills, with the ability to prioritise and adapt to changing demands. Effective communication skills, both written and verbal. What We Offer : A supportive and inclusive work environment where your contributions are valued. Opportunities for professional development and career advancement. A chance to be part of a team dedicated to improving public safety and infrastructure. Ready to Make a Difference? If you are enthusiastic about road safety and possess the necessary qualifications and experience, we would love to hear from you! Apply now and take the next step in your career as a Highways Inspector. Together, let's create safer roads for everyone! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Senior Development Manager Watford 37 hours per week 12 - 18 Month Fixed Term Contract The Vacancy We are recruiting a Senior Development Manager to join our Delivery team within the Development Directorate. This is an exciting opportunity to join a newly formed organisation with strong development ambitions. Introduction to the role At Chime Housing we provide vital services that help people to live better lives. Our Development Directorate plays a key role in delivering new, high-quality homes for rent and sale across our communities. Role purpose We re looking for an enthusiastic and motivated Senior Development Manager to take a leading role in delivering new build homes and managing complex latent defect cases as well as managing a team of early career development professionals. The successful candidate will be responsible for delivery and handover of new homes, contributing to high performance and successful project outcomes. What s the role? Key Accountabilities: Project delivery from procurement through to the conclusion of the defects liability period. Expert budget and programme management utilising appraisal and cashflow management software. Contract Management, including contract negotiation and managing complex disputes. Managing a team of early career development professionals, supporting them in gaining experience and furthering their careers. Effective risk management and reporting to a senior audience. Promote a positive culture of engagement across the organisation and with the communities we work in. What are we looking for? Essential: A demonstrable experience in development or the built environment Confident using Microsoft 365 applications, including SharePoint Positive and adaptable, with a willingness to learn Self-motivated, organised and reliable Full UK driving licence and access to a car Desirable: Relevant professional qualification e.g. RICS, CIH, CIoB and/or evidence of continuous professional development. Degree level education or equivalent through relevant training and/or experience. Who you ll work with Responsible to: Head of Development Responsible for: Development Officer and Development Apprentice Department: Development What can we offer you? 28 days annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How we work We embrace agile working, blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click apply now , tell us why you ve got what it takes, and attach a copy of your current CV. Closing date: 27th July 2026 Interviews: 3rd August 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.)

Facilities Officer Location: Swindon Salary: 32,916 - 42,057 (dependent on experience) Hours: Full Time Join Our Team We are looking for a proactive, reliable, and hands-on Facilities Officer to join our team. This is an excellent opportunity for someone with maintenance or facilities experience who takes pride in creating a safe, secure, and well-maintained environment. Working closely with the Facilities Manager , you will play a key role in the day-to-day upkeep of the school, ensuring our buildings and grounds remain safe, functional, and welcoming for pupils, staff, and visitors. The Role As a Facilities Officer, you will be responsible for a wide range of maintenance and site duties, including: Assisting with the repair and maintenance of school buildings and grounds. Carrying out minor repairs, decorating, porterage, waste management, and general site maintenance. Locking and unlocking the school site, including occasional evening lock-ups following school events. Responding promptly to maintenance issues and site call-outs. Assisting with fault finding and maintenance of site equipment. Supporting the Facilities Manager and deputising in their absence when required. Working safely in accordance with Health & Safety legislation and school procedures. Acting as a First Aider (training provided if required). Liaising professionally with staff, contractors, suppliers, parents, and visitors. Helping maintain a safe, secure, and positive learning environment for all. What We're Looking For We're looking for someone who has: Experience in building maintenance, repairs, or facilities management. Practical DIY and maintenance skills with the ability to use a range of hand and power tools. Good knowledge of Health & Safety practices. Excellent organisational skills and the ability to prioritise workloads. The ability to work independently as well as part of a team. Strong communication skills and a professional approach. A flexible attitude, including occasional evening work when required. A full, clean UK driving licence. Desirable Previous facilities or site experience within a school or educational setting. Working at Heights certification. First Aid qualification. Knowledge of risk assessments and method statements. Good IT skills, including Microsoft Office. What We Offer A varied and rewarding role where no two days are the same. Ongoing training and professional development. Supportive colleagues and leadership team. The opportunity to make a real difference within a thriving educational environment. Pension scheme and other employee benefits. Safeguarding The successful applicant will be expected to share our commitment to safeguarding and promoting the welfare of children and young people. An enhanced DBS check and satisfactory references will be required before appointment. If you're a practical, motivated individual looking for a rewarding facilities role within education, we'd love to hear from you. Apply today!

A fantastic opportunity has emerged for a Generic Housing Officer to join one of Adecco Public Sector's most improved Housing Association clients in a temporary post, covering a sick member of staff initially for three months. The post holder will be working full time from our client's Enfield office and expected to own a patch of approximately (Apply online only) units which will include shared ownership and mainly general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch locally in North London (e.g Enfield, Barnet, Waltham Forest & Haringey), this is a full time post (37.5 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in: Delivering a customer-focused neighbourhood management service across a defined area. Conducting inspections to maintain property standards and safety. Managing tenancy breaches, including Anti-Social Behaviour (ASB), in line with policies. Performing tenancy audits to ensure all tenant details are current and accurate. Collaborating with external agencies to provide the best support for our tenants. Assisting with rent collection and arrears management in partnership with our Income Team. Engaging with tenants to enhance their living experience and address their needs. Please note, a car driver/owner is not essential for this role as you can get around your patch by foot and public transport. Expertise in anti social behaviour would be highly desirable. Only applicants who feel they meet the above criteria, and can start on short notice (1 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in mid/late July 2026.

Temporary Accommodation Reduction Officer East London Hybrid working Rate: £26.04 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: 36 hours per week Role Summary You will identify suitable households and match them with private rented sector properties secured through a range of housing schemes. The role will focus on preventing customers from entering temporary accommodation and helping existing households move into suitable, affordable private sector housing. What You Will Do as a Temporary Accommodation Reduction Officer Identify suitable customers and match them with available private rented sector properties. Complete thorough assessments of household needs, affordability and suitability before making offers. Consider property refusals and ensure decisions are made in accordance with statutory requirements. Prepare clear decision letters relating to property offers and the discharge of housing duties. Investigate and resolve queries relating to nominations, void periods and housing schemes. Maintain accurate customer records and ensure needs assessments remain up to date. Administer relevant housing schemes, including eligibility checks and payment arrangements. Reconcile invoices and arrange payments relating to accommodation schemes. What You Will Need as a Temporary Accommodation Reduction Officer Previous experience working in temporary accommodation, homelessness or housing options. Up-to-date knowledge of homelessness legislation, statutory guidance and relevant case law. Detailed knowledge of temporary accommodation suitability requirements. Experience assessing household needs, affordability and property suitability. The ability to draft complex correspondence and effective statutory decision letters. Strong customer service skills, including experience managing challenging or sensitive situations. The ability to negotiate effectively with customers, colleagues and external agencies. The ability to manage competing priorities and work effectively in a pressurised environment. What's on Offer £26.04 per hour. 36-hour working week. Initial three-month contract. Hybrid working arrangements. Opportunity to support a high-profile temporary accommodation reduction programme. Application Apply today or contact the consultant managing this Temporary Accommodation Reduction Project Officer vacancy to discuss the role in further detail.