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housing triage officer
Daniel Owen Ltd
Technical Operations Manager
Daniel Owen Ltd Brixton, Devon
Job Title: Technical Operation Manager Location: South london Contract: Permanent Salary: 55,000 - 60,000 Overview A leading social housing provider in South London is seeking an experienced Technical Operations Manager to oversee property services, including damp & mould, disrepair, fire safety, compliance, and contractor management. The ideal candidate will have a strong background in managing teams, ensuring statutory compliance, and driving service improvements. Key Responsibilities The Technical Operations Manager will lead a team of Surveyors, Property Services Officers, and Damp & Mould Coordinators. The role includes ensuring Awaab's Law compliance, managing investigations, triage, and repairs, and overseeing the Disrepair service, ensuring full legal and statutory adherence. This position will oversee fire safety compliance, including Fire Risk Assessments (FRAs), EICR, and LGSR services, coordinating with M&E teams for statutory testing and remedial works. The role also involves contractor management, overseeing procurement, tendering, onboarding, and performance management. You will be responsible for driving quality, cost control, and ensuring timely delivery of services. Maintaining accurate asset data and performance reporting, ensuring operational processes align with corporate and regulatory requirements. A key part of the role will be fostering a high-performance, resident-focused culture, and leading continuous improvement initiatives. Qualifications & Skills Strong experience in contract management, damp & mould, disrepair, and building safety. Knowledge of statutory compliance (Awaab's Law, FRAs, EICRs, LGSRs). Proficient in SORs and budget management. If you are an experienced Technical Operations Manager with a focus on compliance and high-quality service delivery, within the social housing sector, apply today! Tags: Techincal Operation Manager, Social Housing, Local Authority, Disrepair, Damp & Mould, FRA, M&E, Ops Manager
18/02/2026
Full time
Job Title: Technical Operation Manager Location: South london Contract: Permanent Salary: 55,000 - 60,000 Overview A leading social housing provider in South London is seeking an experienced Technical Operations Manager to oversee property services, including damp & mould, disrepair, fire safety, compliance, and contractor management. The ideal candidate will have a strong background in managing teams, ensuring statutory compliance, and driving service improvements. Key Responsibilities The Technical Operations Manager will lead a team of Surveyors, Property Services Officers, and Damp & Mould Coordinators. The role includes ensuring Awaab's Law compliance, managing investigations, triage, and repairs, and overseeing the Disrepair service, ensuring full legal and statutory adherence. This position will oversee fire safety compliance, including Fire Risk Assessments (FRAs), EICR, and LGSR services, coordinating with M&E teams for statutory testing and remedial works. The role also involves contractor management, overseeing procurement, tendering, onboarding, and performance management. You will be responsible for driving quality, cost control, and ensuring timely delivery of services. Maintaining accurate asset data and performance reporting, ensuring operational processes align with corporate and regulatory requirements. A key part of the role will be fostering a high-performance, resident-focused culture, and leading continuous improvement initiatives. Qualifications & Skills Strong experience in contract management, damp & mould, disrepair, and building safety. Knowledge of statutory compliance (Awaab's Law, FRAs, EICRs, LGSRs). Proficient in SORs and budget management. If you are an experienced Technical Operations Manager with a focus on compliance and high-quality service delivery, within the social housing sector, apply today! Tags: Techincal Operation Manager, Social Housing, Local Authority, Disrepair, Damp & Mould, FRA, M&E, Ops Manager
Ackerman Pierce Ltd
Housing Triage Officer
Ackerman Pierce Ltd
Do you have experience working as a Housing Triage Officer? I'm excited to be able to recruit for my client who is looking for a Housing Triage Officer in London. As a part of the role, you will provide a flexible, person-centred approach towards homeless client. You will need to have experience of casework with vulnerable people as well as working in partnerships with a variety of agencies. Duties: Providing personalised support to allow the customers to maintain a tenancy and address, as well as any other need identified. Using the knowledge of the Council's housing and community care procedures along with knowledge of housing support services to provide advice, assistance and support to multiple complex needs customers accepted for a Housing First Service. Providing advice, support and access to relevant Housing Options, benefits, and other entitlements available to Housing First Customer. Ensuring the customer can maintain the tenancy provided by linking the customer into all available support available. Liaising with private landlords to secure and maintain accommodation for the customer. To liaise with all statutory partners in health, housing, social care, police and support providers to ensure the customer can maintain the tenancy provided. Minimum Requirements: Previous experience of liaising with agencies and working in homelessness Eligibility to work in the UK. Benefits of working with Ackerman Pierce: Your own personal consultant DBS and Compliance Service Quick and Easy Registration Process Guaranteed weekly payment
01/09/2025
Seasonal
Do you have experience working as a Housing Triage Officer? I'm excited to be able to recruit for my client who is looking for a Housing Triage Officer in London. As a part of the role, you will provide a flexible, person-centred approach towards homeless client. You will need to have experience of casework with vulnerable people as well as working in partnerships with a variety of agencies. Duties: Providing personalised support to allow the customers to maintain a tenancy and address, as well as any other need identified. Using the knowledge of the Council's housing and community care procedures along with knowledge of housing support services to provide advice, assistance and support to multiple complex needs customers accepted for a Housing First Service. Providing advice, support and access to relevant Housing Options, benefits, and other entitlements available to Housing First Customer. Ensuring the customer can maintain the tenancy provided by linking the customer into all available support available. Liaising with private landlords to secure and maintain accommodation for the customer. To liaise with all statutory partners in health, housing, social care, police and support providers to ensure the customer can maintain the tenancy provided. Minimum Requirements: Previous experience of liaising with agencies and working in homelessness Eligibility to work in the UK. Benefits of working with Ackerman Pierce: Your own personal consultant DBS and Compliance Service Quick and Easy Registration Process Guaranteed weekly payment
i-Jobs
Housing Options Triage & Support Officer
i-Jobs
Housing Options Triage & Support Officer Location: Wallfields, Hertford, SG13 8EQ Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 12.24 per day Job Ref: OR11066 Job Responsibilities This role involves being the initial point of contact for individuals seeking housing advice through various communication channels such as telephone, email, or in person. Key responsibilities include: Conducting initial assessments of customers' needs and circumstances. Booking housing assessments and directing customers to appropriate organizations for further assistance. Collecting necessary information and documentation to process housing register applications and allocate housing points. Person Specification The ideal candidate should possess the following attributes: Ability to work from the office at least twice a week. Strong communication skills to effectively interact with customers and stakeholders. Proficiency in using MS Teams for virtual interviews and meetings. Organizational skills to manage and prioritize multiple tasks efficiently. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.
01/09/2025
Contract
Housing Options Triage & Support Officer Location: Wallfields, Hertford, SG13 8EQ Start Date: ASAP Contract Duration: 3+ Months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 12.24 per day Job Ref: OR11066 Job Responsibilities This role involves being the initial point of contact for individuals seeking housing advice through various communication channels such as telephone, email, or in person. Key responsibilities include: Conducting initial assessments of customers' needs and circumstances. Booking housing assessments and directing customers to appropriate organizations for further assistance. Collecting necessary information and documentation to process housing register applications and allocate housing points. Person Specification The ideal candidate should possess the following attributes: Ability to work from the office at least twice a week. Strong communication skills to effectively interact with customers and stakeholders. Proficiency in using MS Teams for virtual interviews and meetings. Organizational skills to manage and prioritize multiple tasks efficiently. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

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