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housing support officer
G2 Recruitment Group Limited
Housing Development Officer
G2 Recruitment Group Limited
We are currently partnering with a forward-thinking local authority in the South West seeking an experienced Housing Development Officer to support the delivery of their ambitious affordable housing programme. This is an excellent opportunity to join a high-performing team working on a range of residential and regeneration schemes, helping to address local housing needs and deliver lasting community impact. Key Responsibilities Support the end-to-end delivery of housing development schemes from feasibility through to completion Assist with site identification, acquisition, and development appraisals Manage and coordinate external consultants, contractors, and stakeholders Contribute to and support planning applications, including S106 agreements Monitor project progress, ensuring delivery against budget, programme, and quality standards Work collaboratively with internal teams including housing, planning, and finance Ensure compliance with local authority and regulatory requirements About You Proven experience working in a housing development / property development role Background within a local authority, housing association, or public sector environment Strong understanding of the housing development lifecycle Experience with planning processes and affordable housing delivery Excellent stakeholder management and communication skills Ability to manage competing priorities in a fast-paced environment Desirable: Experience working on regeneration or mixed-use schemes Knowledge of grant funding / Homes England processes RICS, CIOB, or housing-related qualification
11/07/2026
Contract
We are currently partnering with a forward-thinking local authority in the South West seeking an experienced Housing Development Officer to support the delivery of their ambitious affordable housing programme. This is an excellent opportunity to join a high-performing team working on a range of residential and regeneration schemes, helping to address local housing needs and deliver lasting community impact. Key Responsibilities Support the end-to-end delivery of housing development schemes from feasibility through to completion Assist with site identification, acquisition, and development appraisals Manage and coordinate external consultants, contractors, and stakeholders Contribute to and support planning applications, including S106 agreements Monitor project progress, ensuring delivery against budget, programme, and quality standards Work collaboratively with internal teams including housing, planning, and finance Ensure compliance with local authority and regulatory requirements About You Proven experience working in a housing development / property development role Background within a local authority, housing association, or public sector environment Strong understanding of the housing development lifecycle Experience with planning processes and affordable housing delivery Excellent stakeholder management and communication skills Ability to manage competing priorities in a fast-paced environment Desirable: Experience working on regeneration or mixed-use schemes Knowledge of grant funding / Homes England processes RICS, CIOB, or housing-related qualification
Rullion Managed Services
Resident Liaison Officer - London
Rullion Managed Services
Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
11/07/2026
Contract
Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
RG Setsquare
Customer Service Administrator
RG Setsquare Plymouth, Devon
Customer Service Officer Administrator RG Setsquare is supporting a local Housing Association with hiring a temporary team member to join in the team in a customer service capacity ASAP. This role will last for approximately 4-6 weeks. Working with in a supported housing scheme, this role will see you being the 1st point of contact for any visitors, directing and greeting people as they arrive at the home. The role will also accommodate administrative tasks such as logging maintenance issues that are reported by the staff and/or service users. There will be an element of taking rent, advising what is owed and when, logging all actions on the internal systems as you go, including some diary management and general admin and reception tasks. All in all, offering a lovely variety of work to complete. The hours on offer: Monday to Friday 9am to 1pm If this is of interest, please feel free to apply by submitting your CV, or call Heather directly (phone number removed). RG Setsquare is acting as an Employment Agency in relation to this vacancy.
11/07/2026
Seasonal
Customer Service Officer Administrator RG Setsquare is supporting a local Housing Association with hiring a temporary team member to join in the team in a customer service capacity ASAP. This role will last for approximately 4-6 weeks. Working with in a supported housing scheme, this role will see you being the 1st point of contact for any visitors, directing and greeting people as they arrive at the home. The role will also accommodate administrative tasks such as logging maintenance issues that are reported by the staff and/or service users. There will be an element of taking rent, advising what is owed and when, logging all actions on the internal systems as you go, including some diary management and general admin and reception tasks. All in all, offering a lovely variety of work to complete. The hours on offer: Monday to Friday 9am to 1pm If this is of interest, please feel free to apply by submitting your CV, or call Heather directly (phone number removed). RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Niyaa People Ltd
Leasehold Officer
Niyaa People Ltd City, Manchester
We're working with a well-established Housing Association in Greater Manchester seeking an experienced professional to join their Leasehold & Private Rent team on a temporary basis . This is an excellent opportunity to secure an immediate start, benefit from weekly pay , gain experience with a respected housing provider and enjoy the flexibility of contract work, with the potential for extension. You'll be responsible for managing a portfolio of leasehold and private rented properties, ensuring excellent customer service while maintaining compliance with leasehold legislation, service charge requirements and property management standards. Key responsibilities of a Leasehold Officer include: Managing leasehold and private rented schemes and providing a high-quality customer-focused service. Setting and monitoring service charge budgets and managing expenditure. Leading on Section 20 consultation processes. Managing repairs, insurance claims and sinking funds. Conducting regular scheme, health & safety and property inspections. Managing void properties, coordinating lettings agents and overseeing void works. Managing tenancy matters, repairs and contractor performance. Producing accurate reports and maintaining housing management systems. Processing Right to Buy, Right to Acquire, lease extensions, staircasing and assignments. Liaising with solicitors, contractors, internal departments and external stakeholders. Ensuring compliance with legislation, financial regulations and organisational policies. We're looking for someone who has: Previous experience within a Leasehold Officer, Property Manager, Housing Officer or Neighbourhood Officer role. Experience managing leasehold properties, service charges and Section 20 consultations. Knowledge of Right to Buy, Right to Acquire or Shared Ownership processes. Strong customer service and stakeholder management skills. Experience managing contractors, repairs and property inspections. Excellent organisational and administrative skills. A full UK driving licence with access to a vehicle for business use. Why Apply? Weekly pay. Competitive hourly rate. Dedicated recruitment consultant throughout your assignment. Opportunity to work with a respected Housing Association. Immediate start available. Potential for contract extension. Valuable experience within a busy and supportive housing team. If you're an experienced housing professional looking for your next temporary opportunity, we'd love to hear from you. Apply today or contact us for more information. Please apply or contact (url removed)
10/07/2026
Contract
We're working with a well-established Housing Association in Greater Manchester seeking an experienced professional to join their Leasehold & Private Rent team on a temporary basis . This is an excellent opportunity to secure an immediate start, benefit from weekly pay , gain experience with a respected housing provider and enjoy the flexibility of contract work, with the potential for extension. You'll be responsible for managing a portfolio of leasehold and private rented properties, ensuring excellent customer service while maintaining compliance with leasehold legislation, service charge requirements and property management standards. Key responsibilities of a Leasehold Officer include: Managing leasehold and private rented schemes and providing a high-quality customer-focused service. Setting and monitoring service charge budgets and managing expenditure. Leading on Section 20 consultation processes. Managing repairs, insurance claims and sinking funds. Conducting regular scheme, health & safety and property inspections. Managing void properties, coordinating lettings agents and overseeing void works. Managing tenancy matters, repairs and contractor performance. Producing accurate reports and maintaining housing management systems. Processing Right to Buy, Right to Acquire, lease extensions, staircasing and assignments. Liaising with solicitors, contractors, internal departments and external stakeholders. Ensuring compliance with legislation, financial regulations and organisational policies. We're looking for someone who has: Previous experience within a Leasehold Officer, Property Manager, Housing Officer or Neighbourhood Officer role. Experience managing leasehold properties, service charges and Section 20 consultations. Knowledge of Right to Buy, Right to Acquire or Shared Ownership processes. Strong customer service and stakeholder management skills. Experience managing contractors, repairs and property inspections. Excellent organisational and administrative skills. A full UK driving licence with access to a vehicle for business use. Why Apply? Weekly pay. Competitive hourly rate. Dedicated recruitment consultant throughout your assignment. Opportunity to work with a respected Housing Association. Immediate start available. Potential for contract extension. Valuable experience within a busy and supportive housing team. If you're an experienced housing professional looking for your next temporary opportunity, we'd love to hear from you. Apply today or contact us for more information. Please apply or contact (url removed)
MEARS GROUP PLC
Customer Liaison Officer
MEARS GROUP PLC
Annual salary: up to £34,000.00 Complaints Officer Location: West London Contract: Full Time Permanent Salary: Up to £34,000 We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: We are looking for a Complaints Officer to join our team who can positively represent Mears, working with Octavia Housing Association to provide front facing support and advice for all complaints. Putting the client at the heart of everything we do; ensuring we meet the needs of the business and our client. As a Complaints Officer, you will be working alongside our Octavia contract within the Social housing project, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Key Responsibilities: Help resolve front-line complaints and queries Assist with complaint investigations and ensure thorough documentation Deliver a front-line professional service to our client, ensuring a positive experience Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and the client Assist with social value initiatives and customer engagement across all channels Champion social value, internal communications, and the red thread approach Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Work with local authorities, contractors, and support services to resolve complex resident issues Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Key Criteria: Experience in handling complaints and resolving queries Experience of working within Social Housing Understanding of Voids & Repairs Clear written and verbal communication skills Great customer service skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £34,000.00 Complaints Officer Location: West London Contract: Full Time Permanent Salary: Up to £34,000 We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: We are looking for a Complaints Officer to join our team who can positively represent Mears, working with Octavia Housing Association to provide front facing support and advice for all complaints. Putting the client at the heart of everything we do; ensuring we meet the needs of the business and our client. As a Complaints Officer, you will be working alongside our Octavia contract within the Social housing project, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Key Responsibilities: Help resolve front-line complaints and queries Assist with complaint investigations and ensure thorough documentation Deliver a front-line professional service to our client, ensuring a positive experience Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and the client Assist with social value initiatives and customer engagement across all channels Champion social value, internal communications, and the red thread approach Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Work with local authorities, contractors, and support services to resolve complex resident issues Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Key Criteria: Experience in handling complaints and resolving queries Experience of working within Social Housing Understanding of Voids & Repairs Clear written and verbal communication skills Great customer service skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
MEARS GROUP PLC
Gas Engineer
MEARS GROUP PLC City, Birmingham
Annual salary: up to £40,000.00 Gas Engineer Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent Salary - £40,000 + company van and fuel card with additional opportunities for overtime. There is also an optional out-of-hours call rota, providing the chance to further enhance your overall earnings. Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for skilled Gas Engineers to join our team in Birmingham. This role will play a key part in delivering high-quality gas servicing, repairs and installations across domestic housing stock, ensuring all gas appliances and systems are safe, compliant and fit for continued use. Your work will directly support resident safety, regulatory compliance and the successful mobilisation and ongoing delivery of this new contract. You will carry out a wide range of domestic gas works, including boiler diagnostics, servicing, repairs and installations. You'll be expected to work both independently and as part of a wider contract team, maintaining high standards of workmanship, customer service and safety at all times. Accuracy, attention to detail and a strong commitment to compliance are essential, as your role has a direct impact on residents, colleagues and the wider community. Duties: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Use relevant IT and job management systems to manage, prioritise and complete workloads efficiently and within agreed timescales Role Criteria: Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £40,000.00 Gas Engineer Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent Salary - £40,000 + company van and fuel card with additional opportunities for overtime. There is also an optional out-of-hours call rota, providing the chance to further enhance your overall earnings. Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for skilled Gas Engineers to join our team in Birmingham. This role will play a key part in delivering high-quality gas servicing, repairs and installations across domestic housing stock, ensuring all gas appliances and systems are safe, compliant and fit for continued use. Your work will directly support resident safety, regulatory compliance and the successful mobilisation and ongoing delivery of this new contract. You will carry out a wide range of domestic gas works, including boiler diagnostics, servicing, repairs and installations. You'll be expected to work both independently and as part of a wider contract team, maintaining high standards of workmanship, customer service and safety at all times. Accuracy, attention to detail and a strong commitment to compliance are essential, as your role has a direct impact on residents, colleagues and the wider community. Duties: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Use relevant IT and job management systems to manage, prioritise and complete workloads efficiently and within agreed timescales Role Criteria: Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
MEARS GROUP PLC
Customer Liaison Officer
MEARS GROUP PLC Evesham, Worcestershire
Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000 per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000 per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Greenacre Recruitment Ltd
Damp and Mould Officer
Greenacre Recruitment Ltd Godalming, Surrey
We are seeking a proactive Damp and Mould Officer to manage damp and mould cases across our housing stock. You will oversee cases from inspection through to completion, ensuring high-quality repairs, legislative compliance, and excellent customer service while working closely with contractors, surveyors and internal teams. Key Responsibilities: - Manage damp and mould cases from initial inspection to completion. - Carry out property inspections and diagnose building defects. - Produce reports, specifications and recommendations for remedial works. - Coordinate contractors and monitor repairs to ensure quality and timely delivery. - Maintain accurate case records and support complaints and disrepair claims. - Conduct follow-up inspections and identify recurring issues. - Analyse data to help develop preventative solutions. - Provide technical advice to colleagues, contractors and residents. - Ensure compliance with health and safety, safeguarding and relevant legislation. Qualifications & Experience: - HND (or equivalent) in Building Surveying, Construction or a related field, or equivalent experience. - Experience inspecting properties and diagnosing building defects. - Knowledge of damp and mould causes and remedial solutions. - Experience managing contractors and repairs. - Strong communication, organisation and report-writing skills. - Full UK driving licence. Desirable: - Experience within social housing or local government. - Damp and mould qualification or specialist training. - Knowledge of housing disrepair legislation and contractor management.
10/07/2026
Seasonal
We are seeking a proactive Damp and Mould Officer to manage damp and mould cases across our housing stock. You will oversee cases from inspection through to completion, ensuring high-quality repairs, legislative compliance, and excellent customer service while working closely with contractors, surveyors and internal teams. Key Responsibilities: - Manage damp and mould cases from initial inspection to completion. - Carry out property inspections and diagnose building defects. - Produce reports, specifications and recommendations for remedial works. - Coordinate contractors and monitor repairs to ensure quality and timely delivery. - Maintain accurate case records and support complaints and disrepair claims. - Conduct follow-up inspections and identify recurring issues. - Analyse data to help develop preventative solutions. - Provide technical advice to colleagues, contractors and residents. - Ensure compliance with health and safety, safeguarding and relevant legislation. Qualifications & Experience: - HND (or equivalent) in Building Surveying, Construction or a related field, or equivalent experience. - Experience inspecting properties and diagnosing building defects. - Knowledge of damp and mould causes and remedial solutions. - Experience managing contractors and repairs. - Strong communication, organisation and report-writing skills. - Full UK driving licence. Desirable: - Experience within social housing or local government. - Damp and mould qualification or specialist training. - Knowledge of housing disrepair legislation and contractor management.
MEARS GROUP PLC
Electrician
MEARS GROUP PLC Sedgefield, County Durham
Annual salary: up to £42,719.30 Electrician Location: Sedgefield Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am - 5pm Salary: Up to £ 42,719.30 per annum About Us Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. Due to ongoing business growth, increased project demand, and the strategic transition of work, we are seeking an electrician who is able to collaborate effectively as part of a team while also working independently with confidence. About The Role A positive contribution towards the communities that we serve is something that we always adhere to. It is with the help of our dedicated employees that we're able to make this happen. Our main focus is to build and improve homes within local communities to better the lives of others, all while maintaining our approach towards the development of outstanding partnerships with employees, clients, tenants, customers and families within the wider community. Voluntary overtime is available on Saturdays and weekends, subject to workload and business needs. Key Responsibilities: Carry out reactive and planned electrical repairs within domestic properties, including fault finding and repairs to lighting circuits, sockets, consumer units/fuseboards, and associated electrical systems Complete full rewires and minor installation works as required as part of maintenance or refurbishment programmes Repair or replace faulty components including switches, sockets, light fittings, circuit breakers, and extractor fans Inspect, test, and certify electrical installations to ensure safety and compliance with current regulations Work independently or as part of a team to achieve daily repair and productivity targets Ensure work areas are left clean, safe, and tidy on completion Accurately complete job records using relevant IT systems to manage and prioritise workload Adhere to all health and safety policies, procedures, and safe systems of work Deliver consistently high levels of customer service and adopt a professional manner when communicating with service users and/or client/external contacts, including appearance, company ID, and communication Utilise existing stock or collect materials as required, in accordance with standard operating procedures for purchasing and van stock control compliance Attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills and progression Highlight any safeguarding concerns to the relevant customer and community officer in accordance with the safeguarding policy Use and maintain company vehicle/van in accordance with company vehicle and insurance policies, including accurate and timely reporting of damage Participate in call out cover as required to ensure contract compliance and service user satisfaction for emergency repairs Essential Criteria: NVQ Level 3 in Electrical Installations - to include AM2 City & Guilds 18th Edition (If you have 17th edition you can work through your 18th edition) Inspection and Testing 2391 or equivalent (2394/2395) Proven experience in working on domestic properties and associated electrical installations Good understanding of current legislation, building control requirements, and governing body (NICEIC) requirements The ability to communicate on a one-to-one basis and produce information in a written form, including completion of all necessary work documentation. The ability to analyse given test results, ensuring accuracy. Able to use a PDA following training. Full UK Driving Licence Benefits 25 days annual leave plus bank holidays Pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £42,719.30 Electrician Location: Sedgefield Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am - 5pm Salary: Up to £ 42,719.30 per annum About Us Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. Due to ongoing business growth, increased project demand, and the strategic transition of work, we are seeking an electrician who is able to collaborate effectively as part of a team while also working independently with confidence. About The Role A positive contribution towards the communities that we serve is something that we always adhere to. It is with the help of our dedicated employees that we're able to make this happen. Our main focus is to build and improve homes within local communities to better the lives of others, all while maintaining our approach towards the development of outstanding partnerships with employees, clients, tenants, customers and families within the wider community. Voluntary overtime is available on Saturdays and weekends, subject to workload and business needs. Key Responsibilities: Carry out reactive and planned electrical repairs within domestic properties, including fault finding and repairs to lighting circuits, sockets, consumer units/fuseboards, and associated electrical systems Complete full rewires and minor installation works as required as part of maintenance or refurbishment programmes Repair or replace faulty components including switches, sockets, light fittings, circuit breakers, and extractor fans Inspect, test, and certify electrical installations to ensure safety and compliance with current regulations Work independently or as part of a team to achieve daily repair and productivity targets Ensure work areas are left clean, safe, and tidy on completion Accurately complete job records using relevant IT systems to manage and prioritise workload Adhere to all health and safety policies, procedures, and safe systems of work Deliver consistently high levels of customer service and adopt a professional manner when communicating with service users and/or client/external contacts, including appearance, company ID, and communication Utilise existing stock or collect materials as required, in accordance with standard operating procedures for purchasing and van stock control compliance Attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills and progression Highlight any safeguarding concerns to the relevant customer and community officer in accordance with the safeguarding policy Use and maintain company vehicle/van in accordance with company vehicle and insurance policies, including accurate and timely reporting of damage Participate in call out cover as required to ensure contract compliance and service user satisfaction for emergency repairs Essential Criteria: NVQ Level 3 in Electrical Installations - to include AM2 City & Guilds 18th Edition (If you have 17th edition you can work through your 18th edition) Inspection and Testing 2391 or equivalent (2394/2395) Proven experience in working on domestic properties and associated electrical installations Good understanding of current legislation, building control requirements, and governing body (NICEIC) requirements The ability to communicate on a one-to-one basis and produce information in a written form, including completion of all necessary work documentation. The ability to analyse given test results, ensuring accuracy. Able to use a PDA following training. Full UK Driving Licence Benefits 25 days annual leave plus bank holidays Pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
MEARS GROUP PLC
Gas Engineer
MEARS GROUP PLC Peterborough, Cambridgeshire
Competitive pay Expression of Interest - Gas Engineer Location: Peterborough Contract Start Date: 1 August 2026 Contract Type: Full-time, Permanent Mears are excited to announce an existing contract expansion, with our long-time client Cross Keys Homes. We have worked with Cross Keys Homes for 18 years and have just signed off for a further 10 years. Previously the Kitchen installations have been sub-contracted out and now we are bringing it all in house! If you want to work for a company that values longevity, along with an experience workforce, this might be for you! As part of our Kitchen Installation team, you'll play a key role in transforming peoples' homes, delivering high-quality kitchen refurbishments that make a real difference to residents. You'll work alongside a supportive and experienced team that takes pride in delivering excellent workmanship, maintaining high standards, and providing outstanding customer service. From the removal of existing kitchens through to the installation of new, modern spaces, you'll see the impact of your work firsthand. With a strong focus on teamwork, quality craftsmanship, and customer satisfaction, you'll be part of a service that is expanding and investing in its future, offering a rewarding and stable career opportunity. Submitting an expression of interest does not guarantee employment, nor does it provide salary or detailed role information at this stage. It simply ensures that you are first to be contacted when full job details, including pay, working hours, and application timelines, are confirmed. About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team, delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers. Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) On average you will complete 8 a day. Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed - When low on stock, you will email the supplier and the stock will be ready to collect the next day. Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs - Sometimes in contact with MSO. Most of the time will be working alone, unless working on DNVO sites (Do Not Visit Alone) Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria: Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Competitive pay Expression of Interest - Gas Engineer Location: Peterborough Contract Start Date: 1 August 2026 Contract Type: Full-time, Permanent Mears are excited to announce an existing contract expansion, with our long-time client Cross Keys Homes. We have worked with Cross Keys Homes for 18 years and have just signed off for a further 10 years. Previously the Kitchen installations have been sub-contracted out and now we are bringing it all in house! If you want to work for a company that values longevity, along with an experience workforce, this might be for you! As part of our Kitchen Installation team, you'll play a key role in transforming peoples' homes, delivering high-quality kitchen refurbishments that make a real difference to residents. You'll work alongside a supportive and experienced team that takes pride in delivering excellent workmanship, maintaining high standards, and providing outstanding customer service. From the removal of existing kitchens through to the installation of new, modern spaces, you'll see the impact of your work firsthand. With a strong focus on teamwork, quality craftsmanship, and customer satisfaction, you'll be part of a service that is expanding and investing in its future, offering a rewarding and stable career opportunity. Submitting an expression of interest does not guarantee employment, nor does it provide salary or detailed role information at this stage. It simply ensures that you are first to be contacted when full job details, including pay, working hours, and application timelines, are confirmed. About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team, delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers. Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) On average you will complete 8 a day. Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed - When low on stock, you will email the supplier and the stock will be ready to collect the next day. Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs - Sometimes in contact with MSO. Most of the time will be working alone, unless working on DNVO sites (Do Not Visit Alone) Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria: Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Canterbury City Council
Lead Private Sector Housing Manager
Canterbury City Council Canterbury, Kent
Job Title: Lead Private Sector Housing Manager Location: Canterbury Salary: From £61,645.19 per annum (plus £3,621 car allowance) Job type: Full time, Permanent Hours: 37 Hours per week Closing Date: 30th July 2026 Do you believe everyone deserves a safe, secure, and good-quality home? Are you an experienced housing or environmental health professional ready to lead, influence, and shape the future of the private rented sector? This is a rare opportunity to join Canterbury City Council in a leadership role at a time of major national reform, including implementation of the Renters' Rights Act. What's in it for you? Annual cost-of-living pay award Flexible, hybrid working arrangements Generous annual leave starting at 26 days increasing to 31 days after 5 years' service plus 3 additional days over Christmas, with the option to buy more Local government pension scheme We'll support and encourage your career by providing excellent opportunities for training and development, as well as cover a Professional Body Membership fee where needed for the role Employee perks, including multiple retailer and lifestyle discounts to help you get the most out of your money and enjoy your free time. An easier commute: free use of Canterbury's Park and Ride, flexi bus tickets, and a cycle to work scheme. Stay healthy: Access to free counselling, advice and webinars through our employee assistance programme, as well as contributions to the cost of Flu Jabs. About this Lead Private Sector Housing Manager job in Canterbury: This role provides strategic and operational leadership for Private Sector Housing within Locality Services, reporting to the Head of Locality Services. You will lead a complex statutory service at a time of significant national reform, including implementation of the Renters' Rights Act, by setting clear direction, developing policy, assuring compliance and driving continuous service improvement. You will lead and support a multidisciplinary team, manage significant budgets and resources, and act as the Council's expert adviser on housing regulation, enforcement, contractor management and policy. A key part of the role will be building strong relationships with stakeholders, government bodies and the wider community, representing Canterbury City Council at officer, member and public meetings to advance housing standards and strategic priorities. In this role, you will be: Leading the Private Sector Housing Team Delivering statutory housing functions Leading implementation of the Renters' Rights Act Setting long-term objectives and monitoring service performance. Delivery of stock condition survey programmes Overseeing Disabled Facilities Grants and adaptations within our own housing stock Managing the Social Letting Agency Partnership working and representing the team at officer, member and public meetings. About you, the ideal Lead Private Sector Housing Manager for our team: Your qualifications: Degree or professional qualification in Environmental Health, Housing, Surveying or a related field Leadership or management training Due to the nature of this role an enhanced DBS check and references will be required for the successful applicant. Your knowledge: Demonstrable knowledge of Renter Right Act 2025, Housing Act 2004, Housing & Planning Act 2016, HHSRS and related statutory frameworks. Demonstrable knowledge and understanding of the scope and role of regulatory codes of practice, the Police and Criminal Evidence Act and Regulation of Investigatory Powers Act Extensive knowledge on construction, building engineering services, materials and common property defects. Extensive understanding of contract and procurement processes relevant to DFG and works in default. Your experience: Extensive management experience within local authority housing, private sector housing, environmental health or another regulatory service. Experience leading multidisciplinary teams, setting service priorities and driving improvement in a complex statutory environment. Experience of managing budgets, contractors and commissioned works, including Disabled Facilities Grants, adaptations or works in default. Experience communicating confidently with a range of audiences and influencing strategic direction across the private rented sector. Equality, Diversity & Inclusion at Canterbury City Council. We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included, and respected. Our diversity strengthens our ability to serve the diverse communities we support through our work. To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone. Please click the Apply button and you will be redirected to the council's website to begin your application form. Candidates with the experience or relevant job titles of; Housing Manager, Senior Housing Advisor, Lead Housing Manager, Private Sector Housing, Housing Manager, Housing Services, Customer Housing Officer, Supported Housing Officer, Senior Social Housing Worker, may also be considered.
10/07/2026
Full time
Job Title: Lead Private Sector Housing Manager Location: Canterbury Salary: From £61,645.19 per annum (plus £3,621 car allowance) Job type: Full time, Permanent Hours: 37 Hours per week Closing Date: 30th July 2026 Do you believe everyone deserves a safe, secure, and good-quality home? Are you an experienced housing or environmental health professional ready to lead, influence, and shape the future of the private rented sector? This is a rare opportunity to join Canterbury City Council in a leadership role at a time of major national reform, including implementation of the Renters' Rights Act. What's in it for you? Annual cost-of-living pay award Flexible, hybrid working arrangements Generous annual leave starting at 26 days increasing to 31 days after 5 years' service plus 3 additional days over Christmas, with the option to buy more Local government pension scheme We'll support and encourage your career by providing excellent opportunities for training and development, as well as cover a Professional Body Membership fee where needed for the role Employee perks, including multiple retailer and lifestyle discounts to help you get the most out of your money and enjoy your free time. An easier commute: free use of Canterbury's Park and Ride, flexi bus tickets, and a cycle to work scheme. Stay healthy: Access to free counselling, advice and webinars through our employee assistance programme, as well as contributions to the cost of Flu Jabs. About this Lead Private Sector Housing Manager job in Canterbury: This role provides strategic and operational leadership for Private Sector Housing within Locality Services, reporting to the Head of Locality Services. You will lead a complex statutory service at a time of significant national reform, including implementation of the Renters' Rights Act, by setting clear direction, developing policy, assuring compliance and driving continuous service improvement. You will lead and support a multidisciplinary team, manage significant budgets and resources, and act as the Council's expert adviser on housing regulation, enforcement, contractor management and policy. A key part of the role will be building strong relationships with stakeholders, government bodies and the wider community, representing Canterbury City Council at officer, member and public meetings to advance housing standards and strategic priorities. In this role, you will be: Leading the Private Sector Housing Team Delivering statutory housing functions Leading implementation of the Renters' Rights Act Setting long-term objectives and monitoring service performance. Delivery of stock condition survey programmes Overseeing Disabled Facilities Grants and adaptations within our own housing stock Managing the Social Letting Agency Partnership working and representing the team at officer, member and public meetings. About you, the ideal Lead Private Sector Housing Manager for our team: Your qualifications: Degree or professional qualification in Environmental Health, Housing, Surveying or a related field Leadership or management training Due to the nature of this role an enhanced DBS check and references will be required for the successful applicant. Your knowledge: Demonstrable knowledge of Renter Right Act 2025, Housing Act 2004, Housing & Planning Act 2016, HHSRS and related statutory frameworks. Demonstrable knowledge and understanding of the scope and role of regulatory codes of practice, the Police and Criminal Evidence Act and Regulation of Investigatory Powers Act Extensive knowledge on construction, building engineering services, materials and common property defects. Extensive understanding of contract and procurement processes relevant to DFG and works in default. Your experience: Extensive management experience within local authority housing, private sector housing, environmental health or another regulatory service. Experience leading multidisciplinary teams, setting service priorities and driving improvement in a complex statutory environment. Experience of managing budgets, contractors and commissioned works, including Disabled Facilities Grants, adaptations or works in default. Experience communicating confidently with a range of audiences and influencing strategic direction across the private rented sector. Equality, Diversity & Inclusion at Canterbury City Council. We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included, and respected. Our diversity strengthens our ability to serve the diverse communities we support through our work. To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone. Please click the Apply button and you will be redirected to the council's website to begin your application form. Candidates with the experience or relevant job titles of; Housing Manager, Senior Housing Advisor, Lead Housing Manager, Private Sector Housing, Housing Manager, Housing Services, Customer Housing Officer, Supported Housing Officer, Senior Social Housing Worker, may also be considered.
MEARS GROUP PLC
Resident Liaison Officer
MEARS GROUP PLC Cambridge, Cambridgeshire
Annual salary: up to £29,856.80 Resident Liaison Officer Cambridge, Cottenham Full Time Permanent Salary up to £29,856.80 per annum + company van and fuel card 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities." About the Role: As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties: Deliver a professional, front-line service to customers, providing a positive face-to-face experience at all times Manage a high volume of tasks in a fast-paced and changing environment, ensuring priorities are handled effectively Coordinate and carry out customer-related operational tasks, including communications and updates Ensure all customer appointments are attended on time and to the required standard Build and maintain positive relationships with customers, ensuring actions are followed up and clearly communicated Support and deliver customer engagement activities across a range of channels Work with the Customer Service Centre to resolve front-line queries and complaints effectively Engage with customers throughout works, keeping them informed, managing expectations, and involving them in the process Provide clear, accurate, and timely information to both customers and operational teams Capture customer feedback and ensure it is fed back into operational teams to support continuous improvement Identify opportunities and contribute to service improvements Work collaboratively with internal teams and external partners to support service delivery Plan and manage workload effectively to meet deadlines and service standards Use internal systems to accurately record and manage customer and operational information Communicate confidently with customers and colleagues, both verbally and in writing Support and contribute to community-focused initiatives and projects as required Key Criteria: Previous experience in a customer-facing role, ideally within housing, repairs, or a similar service environment Proven ability to manage a high volume of work in a fast-paced, changing environment Strong communication skills, with the ability to explain information clearly and manage customer expectations Experience handling customer queries and complaints, with a focus on resolution and positive outcomes Ability to build and maintain effective relationships with customers and internal teams Good organisational and time management skills, with the ability to prioritise workload effectively Experience using computerised systems to manage customer information and track activity A proactive approach to customer engagement and improving service delivery Ability to work collaboratively across teams and with external partners Experience or interest in supporting community initiatives or projects (desirable) Benefits we can offer you 25 days annual leave plus bank holidays Company Van and Fuel Card Uniform Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £29,856.80 Resident Liaison Officer Cambridge, Cottenham Full Time Permanent Salary up to £29,856.80 per annum + company van and fuel card 42.5 hours per week Monday - Friday "Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio-enhancing homes, increasing energy efficiency, and making a real difference in communities." About the Role: As a Resident Liaison Officer, you will be working on our SHDF retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Duties: Deliver a professional, front-line service to customers, providing a positive face-to-face experience at all times Manage a high volume of tasks in a fast-paced and changing environment, ensuring priorities are handled effectively Coordinate and carry out customer-related operational tasks, including communications and updates Ensure all customer appointments are attended on time and to the required standard Build and maintain positive relationships with customers, ensuring actions are followed up and clearly communicated Support and deliver customer engagement activities across a range of channels Work with the Customer Service Centre to resolve front-line queries and complaints effectively Engage with customers throughout works, keeping them informed, managing expectations, and involving them in the process Provide clear, accurate, and timely information to both customers and operational teams Capture customer feedback and ensure it is fed back into operational teams to support continuous improvement Identify opportunities and contribute to service improvements Work collaboratively with internal teams and external partners to support service delivery Plan and manage workload effectively to meet deadlines and service standards Use internal systems to accurately record and manage customer and operational information Communicate confidently with customers and colleagues, both verbally and in writing Support and contribute to community-focused initiatives and projects as required Key Criteria: Previous experience in a customer-facing role, ideally within housing, repairs, or a similar service environment Proven ability to manage a high volume of work in a fast-paced, changing environment Strong communication skills, with the ability to explain information clearly and manage customer expectations Experience handling customer queries and complaints, with a focus on resolution and positive outcomes Ability to build and maintain effective relationships with customers and internal teams Good organisational and time management skills, with the ability to prioritise workload effectively Experience using computerised systems to manage customer information and track activity A proactive approach to customer engagement and improving service delivery Ability to work collaboratively across teams and with external partners Experience or interest in supporting community initiatives or projects (desirable) Benefits we can offer you 25 days annual leave plus bank holidays Company Van and Fuel Card Uniform Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Park Avenue Recruitment
Private Sector Housing Officer
Park Avenue Recruitment
Private Sector Housing Officer Essex 50 an hour 6-month contract Ready for your next challenge in Private Sector Housing? A Council in Essex are looking for an experienced housing professional to join their Environmental Health team and help deliver a vital frontline service, supporting residents and improving housing standards across the community. As the Interim Private Sector Housing Officer, you'll play a key role in ensuring residents have access to safe, healthy and well-managed homes. Working as part of a supportive Environmental Health team, you'll help deliver a responsive housing service at a time of increased demand following the introduction of the Renters' Rights Act. Key Responsibilities: Investigating housing complaints and carrying out inspections under the Housing Health and Safety Rating System (HHSRS). Taking appropriate enforcement action to improve housing standards, including informal and formal interventions where necessary. Responding to requests for assistance from tenants, landlords and other stakeholders. Supporting the delivery of the Council's statutory housing functions, ensuring legislation and professional standards are met. Working collaboratively with internal teams and external partners to protect residents and improve housing conditions across the district. About you: The ideal candidate will bring: Previous experience working within local authority housing services. A sound understanding of housing legislation, including HHSRS, enforcement powers and the Renters' Rights Act. Excellent communication and case management skills, with the confidence to deal with a wide range of stakeholders. The ability to manage a varied caseload, prioritise competing demands and make well-reasoned decisions. If you're passionate about improving housing standards and want to make a genuine impact within the community, you can apply using the button below. Alternatively, contact me on (url removed) or (phone number removed)! If this opportunity excites you, don't hesitate to get in touch to discuss similar roles we have in different areas!
10/07/2026
Contract
Private Sector Housing Officer Essex 50 an hour 6-month contract Ready for your next challenge in Private Sector Housing? A Council in Essex are looking for an experienced housing professional to join their Environmental Health team and help deliver a vital frontline service, supporting residents and improving housing standards across the community. As the Interim Private Sector Housing Officer, you'll play a key role in ensuring residents have access to safe, healthy and well-managed homes. Working as part of a supportive Environmental Health team, you'll help deliver a responsive housing service at a time of increased demand following the introduction of the Renters' Rights Act. Key Responsibilities: Investigating housing complaints and carrying out inspections under the Housing Health and Safety Rating System (HHSRS). Taking appropriate enforcement action to improve housing standards, including informal and formal interventions where necessary. Responding to requests for assistance from tenants, landlords and other stakeholders. Supporting the delivery of the Council's statutory housing functions, ensuring legislation and professional standards are met. Working collaboratively with internal teams and external partners to protect residents and improve housing conditions across the district. About you: The ideal candidate will bring: Previous experience working within local authority housing services. A sound understanding of housing legislation, including HHSRS, enforcement powers and the Renters' Rights Act. Excellent communication and case management skills, with the confidence to deal with a wide range of stakeholders. The ability to manage a varied caseload, prioritise competing demands and make well-reasoned decisions. If you're passionate about improving housing standards and want to make a genuine impact within the community, you can apply using the button below. Alternatively, contact me on (url removed) or (phone number removed)! If this opportunity excites you, don't hesitate to get in touch to discuss similar roles we have in different areas!
MEARS GROUP PLC
Gas Engineer
MEARS GROUP PLC Evesham, Worcestershire
Competitive pay Expression of Interest - Gas Engineer Location:Evesham Contract Start Date:1 July 2026 Contract Type:Full-time, Permanent Join us on our new, exciting contract Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, plannedmaintenanceand property services with a strong focus on customer service,qualityand community investment. Due to upcoming mobilisation activity, expressions of interest are invited from experiencedGas Engineers across South Worcestershire, North Gloucestershire, and surrounding areas. Submitting an expression of interest does not guarantee employment, nor does it provide salary or detailed role information at this stage. It simply ensures that you are first to be contacted when full job details, including pay, working hours, and application timelines, are confirmed. About the Role: We are looking for skilledGas Engineersto join our team in Evesham. This role will play a key part in delivering high-quality gas servicing, repairs and installations across domestic housing stock, ensuring all gas appliances and systems are safe, compliant and fit for continued use. Your work will directly support resident safety, regulatory compliance and the successful mobilisation and ongoing delivery of this new contract. You will carry out a wide range of domestic gas works, including boiler diagnostics, servicing, repairs and installations. You'll be expected to work both independently and as part of a wider contract team, maintaining high standards of workmanship, customer service and safety at all times. Accuracy, attention to detail and a strong commitment to compliance are essential, as your role has a direct impact on residents, colleagues and the wider community. Duties: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Use relevant IT and job management systems to manage, prioritise and complete workloads efficiently and within agreed timescales Role Criteria: Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Competitive pay Expression of Interest - Gas Engineer Location:Evesham Contract Start Date:1 July 2026 Contract Type:Full-time, Permanent Join us on our new, exciting contract Mears Group is preparing to mobilise a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, plannedmaintenanceand property services with a strong focus on customer service,qualityand community investment. Due to upcoming mobilisation activity, expressions of interest are invited from experiencedGas Engineers across South Worcestershire, North Gloucestershire, and surrounding areas. Submitting an expression of interest does not guarantee employment, nor does it provide salary or detailed role information at this stage. It simply ensures that you are first to be contacted when full job details, including pay, working hours, and application timelines, are confirmed. About the Role: We are looking for skilledGas Engineersto join our team in Evesham. This role will play a key part in delivering high-quality gas servicing, repairs and installations across domestic housing stock, ensuring all gas appliances and systems are safe, compliant and fit for continued use. Your work will directly support resident safety, regulatory compliance and the successful mobilisation and ongoing delivery of this new contract. You will carry out a wide range of domestic gas works, including boiler diagnostics, servicing, repairs and installations. You'll be expected to work both independently and as part of a wider contract team, maintaining high standards of workmanship, customer service and safety at all times. Accuracy, attention to detail and a strong commitment to compliance are essential, as your role has a direct impact on residents, colleagues and the wider community. Duties: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Use relevant IT and job management systems to manage, prioritise and complete workloads efficiently and within agreed timescales Role Criteria: Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments (preferred) Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
BRC
Housing Officer - North Cornwall
BRC
Housing Officer Launceston 3-4 month contract 27 hours per week £20.75 per hour plus holiday pay or £27.10 Umbrella We are currently recruiting for a proactive and experienced Housing Officer to join one of our key clients in Cornwall, covering across the North Cornwall area. The Housing Officer will be the primary relationship manager for customers. They will deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. They will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch Working Pattern: Monday to Friday Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service. To be considered for this Housing Officer role, you should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer role, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site
10/07/2026
Contract
Housing Officer Launceston 3-4 month contract 27 hours per week £20.75 per hour plus holiday pay or £27.10 Umbrella We are currently recruiting for a proactive and experienced Housing Officer to join one of our key clients in Cornwall, covering across the North Cornwall area. The Housing Officer will be the primary relationship manager for customers. They will deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. They will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch Working Pattern: Monday to Friday Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service. To be considered for this Housing Officer role, you should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer role, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site
MEARS GROUP PLC
Housing Support Officer
MEARS GROUP PLC Dundee, Angus
Annual salary: up to £29,856.80 Housing Support Officer Location: Covering Area 2 - Angus, Dundee, Falkirk and Fife Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday There is an expectation that any candidates will need to undertake OOH duties. This will be for 1 week out of 12. This includes being on 'standby'. This is paid at £30 per weekday and £50 weekend day. There may be a requirement to attend properties or/and service users during OOH. This is paid at x 1.5 Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Required Qualifications: English Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £29,856.80 Housing Support Officer Location: Covering Area 2 - Angus, Dundee, Falkirk and Fife Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday There is an expectation that any candidates will need to undertake OOH duties. This will be for 1 week out of 12. This includes being on 'standby'. This is paid at £30 per weekday and £50 weekend day. There may be a requirement to attend properties or/and service users during OOH. This is paid at x 1.5 Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Required Qualifications: English Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
MEARS GROUP PLC
Housing Support Officer
MEARS GROUP PLC City, Belfast
Annual salary: up to £29,856.80 Housing Support Officer Location: Belfast Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £29,856.80 Housing Support Officer Location: Belfast Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
MEARS GROUP PLC
Housing Support Officer
MEARS GROUP PLC Aberdeen, Aberdeenshire
Annual salary: up to £29,856.00 Housing Support Officer Location: Aberdeen Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - 6 month FTC, 40hrs per week, Monday to Friday There is an expectation that any candidates will need to undertake OOH duties. This will be for 1 week out of 12. This includes being on 'standby'. This is paid at £30 per weekday and £50 weekend day. There may be a requirement to attend properties or/and service users during OOH. This is paid at x 1.5 Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £29,856.00 Housing Support Officer Location: Aberdeen Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - 6 month FTC, 40hrs per week, Monday to Friday There is an expectation that any candidates will need to undertake OOH duties. This will be for 1 week out of 12. This includes being on 'standby'. This is paid at £30 per weekday and £50 weekend day. There may be a requirement to attend properties or/and service users during OOH. This is paid at x 1.5 Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
RG Setsquare
Housing Officer
RG Setsquare
Housing Officer - Bedfordshire Rate: 27.53 - 28.12 ph (Umbrella) Working pattern - Hybrid 1-2 days on site / in office rest from home Duration: Initial 4 months Potential to extend and / or eventually go perm or fixed term. We're seeking experienced Housing Officers to join a busy Housing Association, managing a patch across Bedfordshire You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Access to a car Eden Brown is acting as an Employment Business in relation to this vacancy.
10/07/2026
Contract
Housing Officer - Bedfordshire Rate: 27.53 - 28.12 ph (Umbrella) Working pattern - Hybrid 1-2 days on site / in office rest from home Duration: Initial 4 months Potential to extend and / or eventually go perm or fixed term. We're seeking experienced Housing Officers to join a busy Housing Association, managing a patch across Bedfordshire You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Access to a car Eden Brown is acting as an Employment Business in relation to this vacancy.
MEARS GROUP PLC
Multi Skilled Operative
MEARS GROUP PLC Oxford, Oxfordshire
Annual salary: up to £39,000.00 Maintenance Officer Location: Oxfordshire (must live within 1 hour's commute) Full Time, Permanent Salary: Up to £39,000 per annum, plus company van & fuel card Hours: 42.5 per week (8:00-17:00, Monday-Friday) About Us Pyramid Plus South, a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance, compliance, planned replacements and fire risk assessment works. We successfully complete over 46,000 repairs, 1,000 voids and fit 600 kitchens and bathrooms annually to 23,500 homes. With a wide range of upcoming projects, there are exciting times ahead as we continue to grow! About the Role We are expanding our Maintenance Officer team to ensure high-quality service across our Oxford key worker and student sites. Day-to-Day Duties Carrying out compliance checks (meter readings, flushing void properties, minor repairs) Completing small repairs (typically 15 minutes or less) across key worker and student accommodation Moving items across sites as needed, supporting property managers Ensuring all compliance requirements for key worker and student properties are met Providing excellent customer care and maintaining high standards of service Role Criteria Must Have: Prior experience as a handyperson or site maintenance officer Experience with basic plumbing, carpentry, decorating, and general repairs Previous work in social housing (essential) Full UK driving licence (no more than 9 points) Ability to bring own tools (company van and uniform provided) Good physical health and fitness Flexibility and a proactive mindset Desirable: Experience with compliance checks (e.g., water meter readings, flushing void properties, electric meter checks) Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £39,000.00 Maintenance Officer Location: Oxfordshire (must live within 1 hour's commute) Full Time, Permanent Salary: Up to £39,000 per annum, plus company van & fuel card Hours: 42.5 per week (8:00-17:00, Monday-Friday) About Us Pyramid Plus South, a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance, compliance, planned replacements and fire risk assessment works. We successfully complete over 46,000 repairs, 1,000 voids and fit 600 kitchens and bathrooms annually to 23,500 homes. With a wide range of upcoming projects, there are exciting times ahead as we continue to grow! About the Role We are expanding our Maintenance Officer team to ensure high-quality service across our Oxford key worker and student sites. Day-to-Day Duties Carrying out compliance checks (meter readings, flushing void properties, minor repairs) Completing small repairs (typically 15 minutes or less) across key worker and student accommodation Moving items across sites as needed, supporting property managers Ensuring all compliance requirements for key worker and student properties are met Providing excellent customer care and maintaining high standards of service Role Criteria Must Have: Prior experience as a handyperson or site maintenance officer Experience with basic plumbing, carpentry, decorating, and general repairs Previous work in social housing (essential) Full UK driving licence (no more than 9 points) Ability to bring own tools (company van and uniform provided) Good physical health and fitness Flexibility and a proactive mindset Desirable: Experience with compliance checks (e.g., water meter readings, flushing void properties, electric meter checks) Benefits we can offer you. 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Bourne url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

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