STEVENAGE BOROUGH COUNCIL
Stevenage, Hertfordshire
Housing Officer 37 Hours per week £34,811 to £38,329 - pro rata for hours worked 9 Month Fixed Term Contract - Maternity Cover LOCATION Stevenage Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Part of Housing and Investment, Resident and Estates Services is responsible for providing an end to end tenancy and leasehold management function. In addition, the team carries out statutory consultation, administers right to buy applications and processes other home ownership tasks. Our vision is to provide a 'Residents First' approach within a modern housing service. Working from home, our office and within the community, we are looking for someone who wants to work in a customer-centred service. The role requires a working knowledge of housing management and practice, and the ability to interpret legislation into understandable guidelines. We are looking for a well organised officer with good attention to detail to help the team to effectively deal with a range of customer enquiries. You will play a lead role in delivering the work of the Council s housing services for a specific area of the borough and to effect the transformation and continuous improvement of frontline housing management across all housing tenures. You will work to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service. Ensuring the Council fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter. We are looking for someone who has experience of working in a fast paced and/or customer service environment with the ability to work under pressure and prioritise their workload. You will be able to make decisions and take effective action in dealing with challenging situations. You must be able to work collaboratively with your colleagues to identify genuine needs of residents and jointly develop effective solutions as well as using your own initiative to achieve positive outcomes to problems. The successful candidate will: • convey messages effectively • demonstrate commitment to achieve high levels of resident satisfaction • demonstrate resilience to pressure • effectively manage own workload • establish clear targets and meets them • have an understanding of the local political objectives • maintain professionalism at all times • produce clear, succinct and well-structure written work • provide excellent customer service A full UK driving licence (with access to own vehicle) is desirable. This post is subject to a basic Disclosure and Barring Service (DBS) Clearance and a Value Based Interview. OUR BENEFITS • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 22 September 2026 Virtual Interviews will be held week commencing: WC 28 September 2026 Face to Face Interviews will be held week commencing: WC 5 October 2026
10/09/2026
Contract
Housing Officer 37 Hours per week £34,811 to £38,329 - pro rata for hours worked 9 Month Fixed Term Contract - Maternity Cover LOCATION Stevenage Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Part of Housing and Investment, Resident and Estates Services is responsible for providing an end to end tenancy and leasehold management function. In addition, the team carries out statutory consultation, administers right to buy applications and processes other home ownership tasks. Our vision is to provide a 'Residents First' approach within a modern housing service. Working from home, our office and within the community, we are looking for someone who wants to work in a customer-centred service. The role requires a working knowledge of housing management and practice, and the ability to interpret legislation into understandable guidelines. We are looking for a well organised officer with good attention to detail to help the team to effectively deal with a range of customer enquiries. You will play a lead role in delivering the work of the Council s housing services for a specific area of the borough and to effect the transformation and continuous improvement of frontline housing management across all housing tenures. You will work to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service. Ensuring the Council fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter. We are looking for someone who has experience of working in a fast paced and/or customer service environment with the ability to work under pressure and prioritise their workload. You will be able to make decisions and take effective action in dealing with challenging situations. You must be able to work collaboratively with your colleagues to identify genuine needs of residents and jointly develop effective solutions as well as using your own initiative to achieve positive outcomes to problems. The successful candidate will: • convey messages effectively • demonstrate commitment to achieve high levels of resident satisfaction • demonstrate resilience to pressure • effectively manage own workload • establish clear targets and meets them • have an understanding of the local political objectives • maintain professionalism at all times • produce clear, succinct and well-structure written work • provide excellent customer service A full UK driving licence (with access to own vehicle) is desirable. This post is subject to a basic Disclosure and Barring Service (DBS) Clearance and a Value Based Interview. OUR BENEFITS • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our Stevenage Borough Council Careers Page, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 22 September 2026 Virtual Interviews will be held week commencing: WC 28 September 2026 Face to Face Interviews will be held week commencing: WC 5 October 2026
Housing Solutions Officer Location: Nottinghamshire Contract: Interim till recruited permanently Hours: Full-time Pay: 28-10 per hour Umbrella We are currently recruiting for an experienced Housing Solutions Officer to join a local authority Housing Solutions team in Nottinghamshire. This is an excellent opportunity for an experienced housing professional to join a busy service and play a key role in preventing homelessness and supporting households to secure suitable and sustainable accommodation. The Role As a Housing Solutions Officer, you will manage a caseload of customers who are homeless or at risk of homelessness, providing expert housing advice and ensuring cases are dealt with in line with statutory requirements. Your responsibilities will include: Assessing homelessness applications and housing needs. Providing comprehensive housing advice and assistance. Undertaking homelessness prevention and relief activity. Making appropriate statutory decisions under relevant housing legislation. Identifying suitable accommodation and sustainable housing solutions. Working closely with private landlords, housing associations and other accommodation providers. Supporting vulnerable households and customers with complex needs. Maintaining accurate case records and preparing statutory correspondence and decisions. Managing a caseload effectively and working to relevant statutory and service deadlines. Liaising with internal teams and external agencies to achieve positive outcomes. Ensuring all decisions and actions comply with the Part 7 , Homelessness Reduction Act 2017 and associated guidance. About You The successful candidate will ideally have previous experience within a homelessness, housing options or housing solutions environment. You will need: Previous experience working within a Housing Options/Homelessness service. Good knowledge of homelessness legislation and statutory duties. Experience assessing homelessness applications and making decisions. Strong written and verbal communication skills. The ability to manage a busy caseload independently. Experience working with vulnerable customers and complex cases. Excellent organisational and administrative skills. A professional, customer-focused approach. The ability to work effectively under pressure and meet deadlines. Why Apply? This is a fantastic opportunity to secure an assignment within a well-established local authority, offering the chance to gain further experience within a busy Housing Solutions service. If you meet the above criteria for a Housing Solutions Officer please apply within. For more details please call the details below.
10/09/2026
Seasonal
Housing Solutions Officer Location: Nottinghamshire Contract: Interim till recruited permanently Hours: Full-time Pay: 28-10 per hour Umbrella We are currently recruiting for an experienced Housing Solutions Officer to join a local authority Housing Solutions team in Nottinghamshire. This is an excellent opportunity for an experienced housing professional to join a busy service and play a key role in preventing homelessness and supporting households to secure suitable and sustainable accommodation. The Role As a Housing Solutions Officer, you will manage a caseload of customers who are homeless or at risk of homelessness, providing expert housing advice and ensuring cases are dealt with in line with statutory requirements. Your responsibilities will include: Assessing homelessness applications and housing needs. Providing comprehensive housing advice and assistance. Undertaking homelessness prevention and relief activity. Making appropriate statutory decisions under relevant housing legislation. Identifying suitable accommodation and sustainable housing solutions. Working closely with private landlords, housing associations and other accommodation providers. Supporting vulnerable households and customers with complex needs. Maintaining accurate case records and preparing statutory correspondence and decisions. Managing a caseload effectively and working to relevant statutory and service deadlines. Liaising with internal teams and external agencies to achieve positive outcomes. Ensuring all decisions and actions comply with the Part 7 , Homelessness Reduction Act 2017 and associated guidance. About You The successful candidate will ideally have previous experience within a homelessness, housing options or housing solutions environment. You will need: Previous experience working within a Housing Options/Homelessness service. Good knowledge of homelessness legislation and statutory duties. Experience assessing homelessness applications and making decisions. Strong written and verbal communication skills. The ability to manage a busy caseload independently. Experience working with vulnerable customers and complex cases. Excellent organisational and administrative skills. A professional, customer-focused approach. The ability to work effectively under pressure and meet deadlines. Why Apply? This is a fantastic opportunity to secure an assignment within a well-established local authority, offering the chance to gain further experience within a busy Housing Solutions service. If you meet the above criteria for a Housing Solutions Officer please apply within. For more details please call the details below.
Hertfordshire County Council
Stevenage, Hertfordshire
About the team As a key member of the Estates team, you will play a vital role in managing one of the county's most diverse property portfolios. Our estate includes libraries, adult care facilities (supported living schemes, care homes and extra care housing), fire stations, register offices, recycling centres, highways assets, public health facilities, and corporate offices. This breadth of assets provides a unique opportunity to work on a wide variety of property matters that directly support vital public services across Hertfordshire. As a valued member of the team, you will: • Manage and instruct external property management agents and specialist consultants. • Work collaboratively with colleagues across Legal Services, Planning, Property Development, Design and Construction, Facilities Management and service departments. • Develop strong relationships with internal stakeholders to deliver property solutions that meet service needs while achieving best value for the Council. • Support the delivery of strategic property initiatives, estate management programmes and major projects across the portfolio. • Lead and contribute to governance and decision-making processes, preparing reports and securing approvals within a democratic and politically sensitive environment. We embrace flexible and hybrid working, offering a combination of office-based, site-based and remote working to help you maintain a healthy work-life balance. About the role As a Senior Estates Officer, you will help ensure the Council's estate is managed effectively, efficiently and in accordance with the Strategic Asset Management Plan, supporting the delivery of high-quality services for Hertfordshire residents. Your primary focus will be the Adult Care property portfolio, including supported living schemes, care homes and extra care facilities. You will contribute to significant strategic programmes, including the implementation of the Council's Supported Living Strategy and the development of new Extra Care schemes across the county. You will also play an important role in reviewing and transforming the older persons' care home estate, helping to shape property solutions that improve accommodation, enhance service provision and support future service delivery. Reporting to the Strategic Asset and Estates Manager, you will provide expert property and estates advice on a wide range of land and property matters, ensuring compliance with RICS professional standards, relevant legislation and Council policies. The role offers significant variety of estate management, including landlord and tenant matters such as rent reviews, lease renewals and lease re-gears, as well as project delivery, property asset management, strategic reviews, and the provision of professional estates advice to colleagues, service departments, and external stakeholders. This is an excellent opportunity for someone who enjoys combining professional estate management with strategic thinking and stakeholder engagement. About you We are looking for an enthusiastic and motivated property professional who can confidently manage a varied workload and build strong working relationships across a range of stakeholders. Essential: Experience in estate management, property management or a related property discipline, with a sound understanding of professional property practice. Knowledge of landlord and tenant matters and wider estate management principles. Understanding of property, planning and legal issues, with the ability to navigate complex and sensitive situations. Strong stakeholder management skills, with the ability to build effective relationships and influence outcomes. Excellent organisational skills with the ability to manage competing priorities and deliver results to deadlines. Strong written and verbal communication skills, including the ability to prepare reports and present recommendations. Good IT skills, including proficiency in Microsoft Office applications. Ability to work independently while contributing positively to a collaborative team environment. Desirable: Experience of working within a local authority or public sector property environment. Membership of the Royal Institution of Chartered Surveyors (MRICS) or progressing towards professional qualification. Experience of delivering strategic property projects.
10/09/2026
Full time
About the team As a key member of the Estates team, you will play a vital role in managing one of the county's most diverse property portfolios. Our estate includes libraries, adult care facilities (supported living schemes, care homes and extra care housing), fire stations, register offices, recycling centres, highways assets, public health facilities, and corporate offices. This breadth of assets provides a unique opportunity to work on a wide variety of property matters that directly support vital public services across Hertfordshire. As a valued member of the team, you will: • Manage and instruct external property management agents and specialist consultants. • Work collaboratively with colleagues across Legal Services, Planning, Property Development, Design and Construction, Facilities Management and service departments. • Develop strong relationships with internal stakeholders to deliver property solutions that meet service needs while achieving best value for the Council. • Support the delivery of strategic property initiatives, estate management programmes and major projects across the portfolio. • Lead and contribute to governance and decision-making processes, preparing reports and securing approvals within a democratic and politically sensitive environment. We embrace flexible and hybrid working, offering a combination of office-based, site-based and remote working to help you maintain a healthy work-life balance. About the role As a Senior Estates Officer, you will help ensure the Council's estate is managed effectively, efficiently and in accordance with the Strategic Asset Management Plan, supporting the delivery of high-quality services for Hertfordshire residents. Your primary focus will be the Adult Care property portfolio, including supported living schemes, care homes and extra care facilities. You will contribute to significant strategic programmes, including the implementation of the Council's Supported Living Strategy and the development of new Extra Care schemes across the county. You will also play an important role in reviewing and transforming the older persons' care home estate, helping to shape property solutions that improve accommodation, enhance service provision and support future service delivery. Reporting to the Strategic Asset and Estates Manager, you will provide expert property and estates advice on a wide range of land and property matters, ensuring compliance with RICS professional standards, relevant legislation and Council policies. The role offers significant variety of estate management, including landlord and tenant matters such as rent reviews, lease renewals and lease re-gears, as well as project delivery, property asset management, strategic reviews, and the provision of professional estates advice to colleagues, service departments, and external stakeholders. This is an excellent opportunity for someone who enjoys combining professional estate management with strategic thinking and stakeholder engagement. About you We are looking for an enthusiastic and motivated property professional who can confidently manage a varied workload and build strong working relationships across a range of stakeholders. Essential: Experience in estate management, property management or a related property discipline, with a sound understanding of professional property practice. Knowledge of landlord and tenant matters and wider estate management principles. Understanding of property, planning and legal issues, with the ability to navigate complex and sensitive situations. Strong stakeholder management skills, with the ability to build effective relationships and influence outcomes. Excellent organisational skills with the ability to manage competing priorities and deliver results to deadlines. Strong written and verbal communication skills, including the ability to prepare reports and present recommendations. Good IT skills, including proficiency in Microsoft Office applications. Ability to work independently while contributing positively to a collaborative team environment. Desirable: Experience of working within a local authority or public sector property environment. Membership of the Royal Institution of Chartered Surveyors (MRICS) or progressing towards professional qualification. Experience of delivering strategic property projects.
Intensive Housing Management Officer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer Location: Romford. This service does not have step free access Salary: £28,800 Shift Pattern: Full-Time/Permanent contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people's lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
09/09/2026
Full time
Intensive Housing Management Officer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer Location: Romford. This service does not have step free access Salary: £28,800 Shift Pattern: Full-Time/Permanent contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people's lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Join the Team as a Housing Officer - Liverpool/Manchester (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
09/09/2026
Full time
Join the Team as a Housing Officer - Liverpool/Manchester (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Join the Team as a Housing Officer - Hertfordshire/Essex (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
09/09/2026
Full time
Join the Team as a Housing Officer - Hertfordshire/Essex (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
4Recruitment Services
Hammersmith And Fulham, London
Our local authority client based in West London are urgently seeking an experienced Temporary Accommodation Officer. 23.07 an hour PAYE Hybrid working: 3 days on site Job Role To directly manage a range of properties acquired for temporary accommodation for Homeless households. Tasks include void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. To contract manage the various suppliers of accommodation (PLAs & HALs) ensuring invoices are processed efficiently and compliance regarding contractual responsibilities. To work in conjunction with all teams within Housing Solutions to ensure coordinated service delivery to statutorily homeless households. To monitor and visit temporary accommodation tenants and ensure authorised occupation, vacation and repossession on proper discharge of the Council'sduties under homelessness legislation and to ensure that all properties are fully compliant with Health and Safety standards. To provide support and advice to all temporary accommodation tenants including advice on employment and training and to make referrals to external agencies as appropriate. To undertake project work as required and lead as required on the Housing Association Leasing Scheme and other related projects as appropriate. Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
09/09/2026
Contract
Our local authority client based in West London are urgently seeking an experienced Temporary Accommodation Officer. 23.07 an hour PAYE Hybrid working: 3 days on site Job Role To directly manage a range of properties acquired for temporary accommodation for Homeless households. Tasks include void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. To contract manage the various suppliers of accommodation (PLAs & HALs) ensuring invoices are processed efficiently and compliance regarding contractual responsibilities. To work in conjunction with all teams within Housing Solutions to ensure coordinated service delivery to statutorily homeless households. To monitor and visit temporary accommodation tenants and ensure authorised occupation, vacation and repossession on proper discharge of the Council'sduties under homelessness legislation and to ensure that all properties are fully compliant with Health and Safety standards. To provide support and advice to all temporary accommodation tenants including advice on employment and training and to make referrals to external agencies as appropriate. To undertake project work as required and lead as required on the Housing Association Leasing Scheme and other related projects as appropriate. Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.
Neighbourhood Housing Officer An exceptional opportunity has arisen to join one of North West's leading housing associations. Prima Group is an ambitious, forward thinking and innovative place to work, We see our people being key to our success, and are Silver Award members of Investors in People. As a Neighbourhood Housing Officer you will be providing front-line person-centred housing management services including tenancy management, tenancy support, ASB and safeguarding case work to Prima customers. As part of our new locality model launched in 2025, you will be working in local communities with a small patch of less than 300 properties. Our new way of working will help you build positive relationships with customers to enable tenancy sustainment and ensure we know our tenants better. You will work within your communities to help create safe, vibrant and sustainable places that people choose to live. Location: Flexible hybrid working arrangements between home and Prima offices (Columbus Quay or Twickenham Drive) Salary: £35,984 Per Annum plus ECA £1,460 Neighbourhood Housing Officer Main Duties: Customers Be the key contact for customers, making Prima visible within our communities and identify opportunities to engage customers Build strong relationships with customers to enable them to sustain their tenancy Provide housing related support, acting as an advocate for customers and referring to specialist services were required. Identify opportunities for customer involvement and work with the insight and innovation team to deliver the required outcomes. Responsible for providing a financial wellbeing service for customers. Implementing payment agreements were appropriate to maximise income for the business and support the income team where required. Complete visits for all new customers to check they have settled into their home and ensure we are still meeting their needs. Complete visits for all existing customers at least once a year to ensure customers are maintaining their property in line with tenancy agreements, identifying any support needs, repair issues and changes to household data Ensure all customer data records are kept up to date following each contact Tenancy Deliver a comprehensive housing management service. Lead the empty homes process and ensure new customers have access to any support and "know how" to manage their tenancy. Provide tenancy support to customers to enable customers to sustain their tenancies. Contribute to maintaining and improving the appearance of our communities, carrying out enforcement actions where needed. Respond to and deal with reports of nuisance and ASB, to prevent escalation and ensure appropriate resolutions. Responsible for managing all low level and high level ASB cases for a dedicated patch Monitoring Service Charge contractor performance on your patch and working alongside our assets team
08/09/2026
Full time
Neighbourhood Housing Officer An exceptional opportunity has arisen to join one of North West's leading housing associations. Prima Group is an ambitious, forward thinking and innovative place to work, We see our people being key to our success, and are Silver Award members of Investors in People. As a Neighbourhood Housing Officer you will be providing front-line person-centred housing management services including tenancy management, tenancy support, ASB and safeguarding case work to Prima customers. As part of our new locality model launched in 2025, you will be working in local communities with a small patch of less than 300 properties. Our new way of working will help you build positive relationships with customers to enable tenancy sustainment and ensure we know our tenants better. You will work within your communities to help create safe, vibrant and sustainable places that people choose to live. Location: Flexible hybrid working arrangements between home and Prima offices (Columbus Quay or Twickenham Drive) Salary: £35,984 Per Annum plus ECA £1,460 Neighbourhood Housing Officer Main Duties: Customers Be the key contact for customers, making Prima visible within our communities and identify opportunities to engage customers Build strong relationships with customers to enable them to sustain their tenancy Provide housing related support, acting as an advocate for customers and referring to specialist services were required. Identify opportunities for customer involvement and work with the insight and innovation team to deliver the required outcomes. Responsible for providing a financial wellbeing service for customers. Implementing payment agreements were appropriate to maximise income for the business and support the income team where required. Complete visits for all new customers to check they have settled into their home and ensure we are still meeting their needs. Complete visits for all existing customers at least once a year to ensure customers are maintaining their property in line with tenancy agreements, identifying any support needs, repair issues and changes to household data Ensure all customer data records are kept up to date following each contact Tenancy Deliver a comprehensive housing management service. Lead the empty homes process and ensure new customers have access to any support and "know how" to manage their tenancy. Provide tenancy support to customers to enable customers to sustain their tenancies. Contribute to maintaining and improving the appearance of our communities, carrying out enforcement actions where needed. Respond to and deal with reports of nuisance and ASB, to prevent escalation and ensure appropriate resolutions. Responsible for managing all low level and high level ASB cases for a dedicated patch Monitoring Service Charge contractor performance on your patch and working alongside our assets team
Job Title: Private Sector Housing Officer Location: Hybrid working, London Borough of Harrow Payrate: £41.24 per hour (Umbrella) Contract Opportunity Are you an experienced Private Sector Housing Officer looking for your next contract opportunity? The London Borough of Harrow is seeking a knowledgeable and proactive housing professional to join their team and help improve housing standards across the borough. This is an excellent opportunity to work within a dynamic local authority environment, ensuring compliance with housing legislation and supporting residents in accessing safe and suitable accommodation. Key Responsibilities: Carry out inspections of privately rented residential properties. Investigate complaints relating to housing conditions, disrepair, overcrowding, and statutory nuisances. Enforce housing legislation including the Housing Act 2004 and associated regulations. Assess and identify Category 1 and Category 2 hazards under the Housing Health and Safety Rating System (HHSRS). Prepare and serve statutory notices and undertake enforcement action where required. Work with landlords, tenants, managing agents, and other stakeholders to improve housing standards. Provide advice and guidance regarding private sector housing legislation and best practice. Maintain accurate records and prepare evidence for legal proceedings where necessary. Essential Requirements: Experience working within a Private Sector Housing or Environmental Health team. Strong knowledge of housing legislation, including the Housing Act 2004 and HHSRS. Experience undertaking property inspections and enforcement activities. Excellent communication and negotiation skills. Ability to manage a varied caseload and prioritise workload effectively. Competent in producing reports, notices, and case records. Full UK driving licence and access to a vehicle is desirable. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
08/09/2026
Full time
Job Title: Private Sector Housing Officer Location: Hybrid working, London Borough of Harrow Payrate: £41.24 per hour (Umbrella) Contract Opportunity Are you an experienced Private Sector Housing Officer looking for your next contract opportunity? The London Borough of Harrow is seeking a knowledgeable and proactive housing professional to join their team and help improve housing standards across the borough. This is an excellent opportunity to work within a dynamic local authority environment, ensuring compliance with housing legislation and supporting residents in accessing safe and suitable accommodation. Key Responsibilities: Carry out inspections of privately rented residential properties. Investigate complaints relating to housing conditions, disrepair, overcrowding, and statutory nuisances. Enforce housing legislation including the Housing Act 2004 and associated regulations. Assess and identify Category 1 and Category 2 hazards under the Housing Health and Safety Rating System (HHSRS). Prepare and serve statutory notices and undertake enforcement action where required. Work with landlords, tenants, managing agents, and other stakeholders to improve housing standards. Provide advice and guidance regarding private sector housing legislation and best practice. Maintain accurate records and prepare evidence for legal proceedings where necessary. Essential Requirements: Experience working within a Private Sector Housing or Environmental Health team. Strong knowledge of housing legislation, including the Housing Act 2004 and HHSRS. Experience undertaking property inspections and enforcement activities. Excellent communication and negotiation skills. Ability to manage a varied caseload and prioritise workload effectively. Competent in producing reports, notices, and case records. Full UK driving licence and access to a vehicle is desirable. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
Site Manager - Planned Maintenance £50K - £60K plus company car or car allowance Birmingham Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit multiple experienced Site Managers to deliver Planned Maintenance Projects throughout Birmingham. Work scopes are varied, and include aids and adapts, kitchens, bathrooms, roofing works, window and door replacements, cladding, structural repairs and insulation. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K. For your chance of securing this role please apply online now!
08/09/2026
Full time
Site Manager - Planned Maintenance £50K - £60K plus company car or car allowance Birmingham Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit multiple experienced Site Managers to deliver Planned Maintenance Projects throughout Birmingham. Work scopes are varied, and include aids and adapts, kitchens, bathrooms, roofing works, window and door replacements, cladding, structural repairs and insulation. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K. For your chance of securing this role please apply online now!
Job Title: Private Sector Housing Officer Location: Hybrid working, London Borough of Harrow Payrate: £41.24 per hour (Umbrella) Contract Opportunity Are you an experienced Private Sector Housing Officer looking for your next contract opportunity? The London Borough of Harrow is seeking a knowledgeable and proactive housing professional to join their team and help improve housing standards across the borough. This is an excellent opportunity to work within a dynamic local authority environment, ensuring compliance with housing legislation and supporting residents in accessing safe and suitable accommodation. Key Responsibilities: Carry out inspections of privately rented residential properties. Investigate complaints relating to housing conditions, disrepair, overcrowding, and statutory nuisances. Enforce housing legislation including the Housing Act 2004 and associated regulations. Assess and identify Category 1 and Category 2 hazards under the Housing Health and Safety Rating System (HHSRS). Prepare and serve statutory notices and undertake enforcement action where required. Work with landlords, tenants, managing agents, and other stakeholders to improve housing standards. Provide advice and guidance regarding private sector housing legislation and best practice. Maintain accurate records and prepare evidence for legal proceedings where necessary. Essential Requirements: Experience working within a Private Sector Housing or Environmental Health team. Strong knowledge of housing legislation, including the Housing Act 2004 and HHSRS. Experience undertaking property inspections and enforcement activities. Excellent communication and negotiation skills. Ability to manage a varied caseload and prioritise workload effectively. Competent in producing reports, notices, and case records. Full UK driving licence and access to a vehicle is desirable. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
08/09/2026
Full time
Job Title: Private Sector Housing Officer Location: Hybrid working, London Borough of Harrow Payrate: £41.24 per hour (Umbrella) Contract Opportunity Are you an experienced Private Sector Housing Officer looking for your next contract opportunity? The London Borough of Harrow is seeking a knowledgeable and proactive housing professional to join their team and help improve housing standards across the borough. This is an excellent opportunity to work within a dynamic local authority environment, ensuring compliance with housing legislation and supporting residents in accessing safe and suitable accommodation. Key Responsibilities: Carry out inspections of privately rented residential properties. Investigate complaints relating to housing conditions, disrepair, overcrowding, and statutory nuisances. Enforce housing legislation including the Housing Act 2004 and associated regulations. Assess and identify Category 1 and Category 2 hazards under the Housing Health and Safety Rating System (HHSRS). Prepare and serve statutory notices and undertake enforcement action where required. Work with landlords, tenants, managing agents, and other stakeholders to improve housing standards. Provide advice and guidance regarding private sector housing legislation and best practice. Maintain accurate records and prepare evidence for legal proceedings where necessary. Essential Requirements: Experience working within a Private Sector Housing or Environmental Health team. Strong knowledge of housing legislation, including the Housing Act 2004 and HHSRS. Experience undertaking property inspections and enforcement activities. Excellent communication and negotiation skills. Ability to manage a varied caseload and prioritise workload effectively. Competent in producing reports, notices, and case records. Full UK driving licence and access to a vehicle is desirable. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
Site Manager - Planned Maintenance 50K - 60K plus company car or car allowance Birmingham Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit multiple experienced Site Managers to deliver Planned Maintenance Projects throughout Birmingham. Work scopes are varied, and include aids and adapts, kitchens, bathrooms, roofing works, window and door replacements, cladding, structural repairs and insulation. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
08/09/2026
Full time
Site Manager - Planned Maintenance 50K - 60K plus company car or car allowance Birmingham Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit multiple experienced Site Managers to deliver Planned Maintenance Projects throughout Birmingham. Work scopes are varied, and include aids and adapts, kitchens, bathrooms, roofing works, window and door replacements, cladding, structural repairs and insulation. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K. For your chance of securing this role please apply online now!
We are currently looking for an experienced Temporary Accommodation Officer to manage a portfolio of properties used to accommodate homeless households. The role will cover the full management of temporary accommodation, including voids, lettings, tenancy management, rent arrears, repairs and landlord liaison, alongside ensuring properties remain compliant and accommodation providers meet their contractual responsibilities. The Role Manage a portfolio of properties used as temporary accommodation for homeless households. Manage voids, lettings, tenancy matters, rent arrears and repairs across the portfolio. Monitor temporary accommodation placements and ensure properties are occupied by authorised households. Manage vacation and repossession of accommodation following the discharge of homelessness duties. Carry out property visits and ensure temporary accommodation meets required Health & Safety standards. Manage relationships with landlords and accommodation providers. Contract manage providers of temporary accommodation, including PLA and HAL arrangements. Monitor contractual compliance and ensure accommodation invoices are processed efficiently. Work with Housing Solutions teams to coordinate services for statutorily homeless households. Provide advice and support to temporary accommodation residents and make referrals to external agencies where required. Support and lead work relating to the Housing Association Leasing Scheme and other temporary accommodation projects. Key Requirements Previous experience working within Temporary Accommodation or Housing Management. Experience managing temporary accommodation properties and homeless households. Experience across voids, lettings, tenancy management, rent arrears and repairs. Knowledge of homelessness legislation and the discharge of statutory housing duties. Experience carrying out property visits and monitoring Health & Safety compliance. Experience managing landlords and temporary accommodation providers. Experience of leasing arrangements such as PLA and HAL schemes. Experience monitoring contracts, supplier performance and accommodation invoices. What You Need to Do Now If you are interested in this Temporary Accommodation Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Options Officers, Homelessness Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from homelessness and housing needs professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
08/09/2026
Contract
We are currently looking for an experienced Temporary Accommodation Officer to manage a portfolio of properties used to accommodate homeless households. The role will cover the full management of temporary accommodation, including voids, lettings, tenancy management, rent arrears, repairs and landlord liaison, alongside ensuring properties remain compliant and accommodation providers meet their contractual responsibilities. The Role Manage a portfolio of properties used as temporary accommodation for homeless households. Manage voids, lettings, tenancy matters, rent arrears and repairs across the portfolio. Monitor temporary accommodation placements and ensure properties are occupied by authorised households. Manage vacation and repossession of accommodation following the discharge of homelessness duties. Carry out property visits and ensure temporary accommodation meets required Health & Safety standards. Manage relationships with landlords and accommodation providers. Contract manage providers of temporary accommodation, including PLA and HAL arrangements. Monitor contractual compliance and ensure accommodation invoices are processed efficiently. Work with Housing Solutions teams to coordinate services for statutorily homeless households. Provide advice and support to temporary accommodation residents and make referrals to external agencies where required. Support and lead work relating to the Housing Association Leasing Scheme and other temporary accommodation projects. Key Requirements Previous experience working within Temporary Accommodation or Housing Management. Experience managing temporary accommodation properties and homeless households. Experience across voids, lettings, tenancy management, rent arrears and repairs. Knowledge of homelessness legislation and the discharge of statutory housing duties. Experience carrying out property visits and monitoring Health & Safety compliance. Experience managing landlords and temporary accommodation providers. Experience of leasing arrangements such as PLA and HAL schemes. Experience monitoring contracts, supplier performance and accommodation invoices. What You Need to Do Now If you are interested in this Temporary Accommodation Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Options Officers, Homelessness Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from homelessness and housing needs professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Title: Private Sector Housing Officer Location: Hybrid working, London Borough of Harrow Payrate: 41.24 per hour (Umbrella) Contract Opportunity Are you an experienced Private Sector Housing Officer looking for your next contract opportunity? The London Borough of Harrow is seeking a knowledgeable and proactive housing professional to join their team and help improve housing standards across the borough. This is an excellent opportunity to work within a dynamic local authority environment, ensuring compliance with housing legislation and supporting residents in accessing safe and suitable accommodation. Key Responsibilities: Carry out inspections of privately rented residential properties. Investigate complaints relating to housing conditions, disrepair, overcrowding, and statutory nuisances. Enforce housing legislation including the Housing Act 2004 and associated regulations. Assess and identify Category 1 and Category 2 hazards under the Housing Health and Safety Rating System (HHSRS). Prepare and serve statutory notices and undertake enforcement action where required. Work with landlords, tenants, managing agents, and other stakeholders to improve housing standards. Provide advice and guidance regarding private sector housing legislation and best practice. Maintain accurate records and prepare evidence for legal proceedings where necessary. Essential Requirements: Experience working within a Private Sector Housing or Environmental Health team. Strong knowledge of housing legislation, including the Housing Act 2004 and HHSRS. Experience undertaking property inspections and enforcement activities. Excellent communication and negotiation skills. Ability to manage a varied caseload and prioritise workload effectively. Competent in producing reports, notices, and case records. Full UK driving licence and access to a vehicle is desirable. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
08/09/2026
Seasonal
Job Title: Private Sector Housing Officer Location: Hybrid working, London Borough of Harrow Payrate: 41.24 per hour (Umbrella) Contract Opportunity Are you an experienced Private Sector Housing Officer looking for your next contract opportunity? The London Borough of Harrow is seeking a knowledgeable and proactive housing professional to join their team and help improve housing standards across the borough. This is an excellent opportunity to work within a dynamic local authority environment, ensuring compliance with housing legislation and supporting residents in accessing safe and suitable accommodation. Key Responsibilities: Carry out inspections of privately rented residential properties. Investigate complaints relating to housing conditions, disrepair, overcrowding, and statutory nuisances. Enforce housing legislation including the Housing Act 2004 and associated regulations. Assess and identify Category 1 and Category 2 hazards under the Housing Health and Safety Rating System (HHSRS). Prepare and serve statutory notices and undertake enforcement action where required. Work with landlords, tenants, managing agents, and other stakeholders to improve housing standards. Provide advice and guidance regarding private sector housing legislation and best practice. Maintain accurate records and prepare evidence for legal proceedings where necessary. Essential Requirements: Experience working within a Private Sector Housing or Environmental Health team. Strong knowledge of housing legislation, including the Housing Act 2004 and HHSRS. Experience undertaking property inspections and enforcement activities. Excellent communication and negotiation skills. Ability to manage a varied caseload and prioritise workload effectively. Competent in producing reports, notices, and case records. Full UK driving licence and access to a vehicle is desirable. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.
A reputable London housing provider is seeking an experienced Temporary Accommodation Officer to join its Housing Solutions team on a long-term temporary basis. This is an excellent opportunity for an experienced housing professional to manage a portfolio of temporary accommodation properties and homeless households , covering tenancy management, rent arrears, voids, repairs, property inspections, landlord liaison and resident support. Rate: £24.00-£24.43 PAYE / approx. £30.00 Umbrella Contract: Temporary / Interim Duration: Long-term opportunity Department: Housing Solutions / Economy Directorate Working Pattern: Hybrid / x3 days Site-based The successful candidate will work closely with internal Housing Solutions teams, external landlords, accommodation providers and partner agencies to ensure temporary accommodation is effectively managed and statutory homelessness duties are delivered. Key Responsibilities Manage a portfolio of Temporary Accommodation (TA) properties and households, including voids, lettings, tenancy management, repairs and rent arrears. Arrange the admission of homeless households into temporary accommodation and ensure residents understand their rights and responsibilities. Monitor occupancy, minimise void periods and support the effective collection of rent and reduction of arrears. Undertake regular property and resident visits, ensuring accommodation meets required health, safety and fitness standards . Liaise with landlords, accommodation providers, contractors and external partners regarding property management, repairs and compliance. Manage PLAs, HALs and other accommodation suppliers , including invoice processing and contractual compliance. Investigate and respond to complaints, neighbour disputes, tenancy issues and member enquiries, taking appropriate remedial action. Manage tenancy/licence breaches, including Notices to Quit, termination recommendations, legal proceedings and court attendance where required. Support residents with housing options, welfare benefits, employment and training opportunities, making referrals to appropriate external agencies. Coordinate the discharge of households from temporary accommodation, including the management, storage or disposal of abandoned belongings. Maintain accurate housing, financial and case management records and produce performance information, KPIs and financial returns . Use Excel and Power BI to monitor data, expenditure, performance and temporary accommodation spend. Maintain inventories and ensure appropriate provision of furnishings, appliances, bedding and other essential equipment. Monitor Council Tax and other property-related enquiries and work with relevant services to maximise occupancy. Ensure compliance with relevant housing and homelessness legislation, statutory guidance, health & safety requirements and council policies . Build effective working relationships with Housing Solutions teams, landlords, residents, elected members and external agencies. We are looking for candidates with strong experience in Temporary Accommodation, Homelessness, Housing Management or Property Management . You will have experience working with vulnerable households and be confident managing a varied caseload involving tenancy issues, rent arrears, property management, repairs and resident complaints. The ideal candidate will have: Proven experience within Temporary Accommodation, Homelessness or Housing Management . Good knowledge of relevant housing and homelessness legislation and statutory guidance . Experience managing tenancies/licences, rent arrears, voids and property-related issues. Experience working with vulnerable or homeless households. Strong customer service and resident-facing skills. Experience managing complaints, disputes and complex customer issues. Knowledge of property inspections, health & safety and accommodation standards. Excellent organisational, case management and record-keeping skills. Strong written and verbal communication skills. Experience working to KPIs and performance targets . Advanced Microsoft Excel skills; Power BI experience is highly desirable. Ability to work independently across multiple sites and manage a busy workload. A professional, proactive and solutions-focused approach. Why Apply? This is a strong opportunity for an experienced Temporary Accommodation Officer, Housing Officer, Homelessness Officer or Housing Management professional to secure a long-term interim role within an established London housing organisation. You will gain exposure to a broad range of Temporary Accommodation, homelessness, tenancy management, property management, landlord liaison, financial management and resident support responsibilities. APPLY NOW for the Temporary Accommodation Officer role.
07/09/2026
Full time
A reputable London housing provider is seeking an experienced Temporary Accommodation Officer to join its Housing Solutions team on a long-term temporary basis. This is an excellent opportunity for an experienced housing professional to manage a portfolio of temporary accommodation properties and homeless households , covering tenancy management, rent arrears, voids, repairs, property inspections, landlord liaison and resident support. Rate: £24.00-£24.43 PAYE / approx. £30.00 Umbrella Contract: Temporary / Interim Duration: Long-term opportunity Department: Housing Solutions / Economy Directorate Working Pattern: Hybrid / x3 days Site-based The successful candidate will work closely with internal Housing Solutions teams, external landlords, accommodation providers and partner agencies to ensure temporary accommodation is effectively managed and statutory homelessness duties are delivered. Key Responsibilities Manage a portfolio of Temporary Accommodation (TA) properties and households, including voids, lettings, tenancy management, repairs and rent arrears. Arrange the admission of homeless households into temporary accommodation and ensure residents understand their rights and responsibilities. Monitor occupancy, minimise void periods and support the effective collection of rent and reduction of arrears. Undertake regular property and resident visits, ensuring accommodation meets required health, safety and fitness standards . Liaise with landlords, accommodation providers, contractors and external partners regarding property management, repairs and compliance. Manage PLAs, HALs and other accommodation suppliers , including invoice processing and contractual compliance. Investigate and respond to complaints, neighbour disputes, tenancy issues and member enquiries, taking appropriate remedial action. Manage tenancy/licence breaches, including Notices to Quit, termination recommendations, legal proceedings and court attendance where required. Support residents with housing options, welfare benefits, employment and training opportunities, making referrals to appropriate external agencies. Coordinate the discharge of households from temporary accommodation, including the management, storage or disposal of abandoned belongings. Maintain accurate housing, financial and case management records and produce performance information, KPIs and financial returns . Use Excel and Power BI to monitor data, expenditure, performance and temporary accommodation spend. Maintain inventories and ensure appropriate provision of furnishings, appliances, bedding and other essential equipment. Monitor Council Tax and other property-related enquiries and work with relevant services to maximise occupancy. Ensure compliance with relevant housing and homelessness legislation, statutory guidance, health & safety requirements and council policies . Build effective working relationships with Housing Solutions teams, landlords, residents, elected members and external agencies. We are looking for candidates with strong experience in Temporary Accommodation, Homelessness, Housing Management or Property Management . You will have experience working with vulnerable households and be confident managing a varied caseload involving tenancy issues, rent arrears, property management, repairs and resident complaints. The ideal candidate will have: Proven experience within Temporary Accommodation, Homelessness or Housing Management . Good knowledge of relevant housing and homelessness legislation and statutory guidance . Experience managing tenancies/licences, rent arrears, voids and property-related issues. Experience working with vulnerable or homeless households. Strong customer service and resident-facing skills. Experience managing complaints, disputes and complex customer issues. Knowledge of property inspections, health & safety and accommodation standards. Excellent organisational, case management and record-keeping skills. Strong written and verbal communication skills. Experience working to KPIs and performance targets . Advanced Microsoft Excel skills; Power BI experience is highly desirable. Ability to work independently across multiple sites and manage a busy workload. A professional, proactive and solutions-focused approach. Why Apply? This is a strong opportunity for an experienced Temporary Accommodation Officer, Housing Officer, Homelessness Officer or Housing Management professional to secure a long-term interim role within an established London housing organisation. You will gain exposure to a broad range of Temporary Accommodation, homelessness, tenancy management, property management, landlord liaison, financial management and resident support responsibilities. APPLY NOW for the Temporary Accommodation Officer role.
Private Sector Housing Officer Kent 50 - 55 per hour (DOE) 6-month initial contract Are you an experienced Private Sector Housing Officer looking for your next contract opportunity in Kent? I'm working with a Local Authority in Kent who are looking to appoint an experienced officer to join their busy Private Sector Housing team for an initial 6-month contract. The service is focused on improving standards across the private rented sector, ensuring residents are living in safe and healthy homes and taking appropriate action where landlords or properties fail to meet required standards. You'll be managing your own caseload, investigating housing complaints, carrying out property inspections and progressing cases from initial investigation through to resolution. The council is looking for someone who can come in, work independently and confidently deal with a mixture of housing standards and enforcement work. Key Responsibilities: Investigating Private Sector Housing complaints and service requests. Carrying out property inspections and completing HHSRS assessments . Identifying Category 1 and Category 2 hazards and determining appropriate action. Using the Housing Act 2004 and relevant housing legislation to investigate poor housing conditions. Preparing and serving statutory notices and taking informal or formal enforcement action where required. Investigating HMOs and potentially unlicensed properties . Managing cases from initial complaint through to resolution and monitoring compliance with notices. Liaising confidently with landlords, tenants, managing agents and other stakeholders. Helping the service achieve positive housing and health outcomes for residents. Supporting wider Private Sector Housing initiatives aimed at improving property conditions, repairs and energy efficiency where required. About you: The ideal candidate will have: Strong working knowledge of the Housing Act 2004 and HHSRS . Practical experience carrying out housing inspections and identifying hazards. Experience preparing and serving housing enforcement notices . Experience dealing with HMOs and housing standards investigations. Confidence managing a varied and potentially complex caseload independently. The ability to prioritise cases and find practical solutions to challenging housing issues. A relevant Housing, Environmental Health or similar qualification . HHSRS competency / assessment and enforcement training . Strong communication skills when dealing with landlords, tenants and other stakeholders. The contract will initially run for 6 months , paying 50 - 55 per hour depending on experience . If you're an experienced Private Sector Housing Officer, Housing Enforcement Officer or Environmental Health Officer with a strong background in Private Sector Housing and you're looking for your next contract in Kent, contact Shaye to discuss the opportunity: Shaye Box Consultant - Park Avenue Recruitment (url removed) (phone number removed)
04/09/2026
Contract
Private Sector Housing Officer Kent 50 - 55 per hour (DOE) 6-month initial contract Are you an experienced Private Sector Housing Officer looking for your next contract opportunity in Kent? I'm working with a Local Authority in Kent who are looking to appoint an experienced officer to join their busy Private Sector Housing team for an initial 6-month contract. The service is focused on improving standards across the private rented sector, ensuring residents are living in safe and healthy homes and taking appropriate action where landlords or properties fail to meet required standards. You'll be managing your own caseload, investigating housing complaints, carrying out property inspections and progressing cases from initial investigation through to resolution. The council is looking for someone who can come in, work independently and confidently deal with a mixture of housing standards and enforcement work. Key Responsibilities: Investigating Private Sector Housing complaints and service requests. Carrying out property inspections and completing HHSRS assessments . Identifying Category 1 and Category 2 hazards and determining appropriate action. Using the Housing Act 2004 and relevant housing legislation to investigate poor housing conditions. Preparing and serving statutory notices and taking informal or formal enforcement action where required. Investigating HMOs and potentially unlicensed properties . Managing cases from initial complaint through to resolution and monitoring compliance with notices. Liaising confidently with landlords, tenants, managing agents and other stakeholders. Helping the service achieve positive housing and health outcomes for residents. Supporting wider Private Sector Housing initiatives aimed at improving property conditions, repairs and energy efficiency where required. About you: The ideal candidate will have: Strong working knowledge of the Housing Act 2004 and HHSRS . Practical experience carrying out housing inspections and identifying hazards. Experience preparing and serving housing enforcement notices . Experience dealing with HMOs and housing standards investigations. Confidence managing a varied and potentially complex caseload independently. The ability to prioritise cases and find practical solutions to challenging housing issues. A relevant Housing, Environmental Health or similar qualification . HHSRS competency / assessment and enforcement training . Strong communication skills when dealing with landlords, tenants and other stakeholders. The contract will initially run for 6 months , paying 50 - 55 per hour depending on experience . If you're an experienced Private Sector Housing Officer, Housing Enforcement Officer or Environmental Health Officer with a strong background in Private Sector Housing and you're looking for your next contract in Kent, contact Shaye to discuss the opportunity: Shaye Box Consultant - Park Avenue Recruitment (url removed) (phone number removed)
As a Resident Liaison Officer, you ll be the face of our client on one of our most exciting and socially impactful projects to date. This innovative retrofit project will deliver cleaner, more efficient heating to hundreds of homes, helping residents reduce their bills while cutting carbon emissions. You ll support residents through each stage of the project: This is a dynamic and fast-paced role where you ll need to think on your feet, remain calm under pressure, and balance the needs of multiple stakeholders. In return, you ll join a dedicated and supportive team offering training, encouragement, and opportunities to truly make the role your own. Key Responsibilities Build trust and strong, positive relationships with residents, providing a clear, friendly, and accessible point of contact throughout the project lifecycle. Coordinate and attend resident meetings, drop-in sessions, and consultations to provide advice, answer questions, and ensure an inclusive process. Communicate project updates, timelines, and key information in a timely and accessible manner using a range of channels, ensuring residents are informed and engaged. Act as an advocate for residents interests, capturing concerns, feedback, or issues, and proactively resolving or escalating these within the project team. Coordinate access arrangements, surveys, and appointments, making sure residents experience minimal disruption. Support the delivery and follow-up of customer satisfaction surveys and engagement activities, continuously improving the resident journey. To work collaboratively with the project management team Champion accessibility and inclusion, ensuring engagement activities reach all residents, including those requiring additional support or adjustments. Skills, Attributes and Previous Experience Demonstrable experience in resident liaison, customer service, community engagement, or similar people-focused roles. Experience of working within a social housing environment desirable Outstanding communication, listening, and empathy skills, with the ability to build trust with people from diverse backgrounds. Confident at handling sensitive issues, facilitating dialogue, and resolving concerns proactively and respectfully. Strong organisational skills, able to plan and deliver on-site meetings, coordinate multiple activities, and manage competing priorities. Proactive, solutions-focused approach with genuine care for excellent resident experiences. Comfortable with IT (email, meeting platforms, databases) and able to quickly learn project-specific systems. A flexible approach to occasional evening or weekend activities to support resident needs. Passion for sustainability, social impact, and making a difference within the community. Must hold (or be willing to obtain) a current Disclosure Scotland (DS) check.
03/09/2026
Contract
As a Resident Liaison Officer, you ll be the face of our client on one of our most exciting and socially impactful projects to date. This innovative retrofit project will deliver cleaner, more efficient heating to hundreds of homes, helping residents reduce their bills while cutting carbon emissions. You ll support residents through each stage of the project: This is a dynamic and fast-paced role where you ll need to think on your feet, remain calm under pressure, and balance the needs of multiple stakeholders. In return, you ll join a dedicated and supportive team offering training, encouragement, and opportunities to truly make the role your own. Key Responsibilities Build trust and strong, positive relationships with residents, providing a clear, friendly, and accessible point of contact throughout the project lifecycle. Coordinate and attend resident meetings, drop-in sessions, and consultations to provide advice, answer questions, and ensure an inclusive process. Communicate project updates, timelines, and key information in a timely and accessible manner using a range of channels, ensuring residents are informed and engaged. Act as an advocate for residents interests, capturing concerns, feedback, or issues, and proactively resolving or escalating these within the project team. Coordinate access arrangements, surveys, and appointments, making sure residents experience minimal disruption. Support the delivery and follow-up of customer satisfaction surveys and engagement activities, continuously improving the resident journey. To work collaboratively with the project management team Champion accessibility and inclusion, ensuring engagement activities reach all residents, including those requiring additional support or adjustments. Skills, Attributes and Previous Experience Demonstrable experience in resident liaison, customer service, community engagement, or similar people-focused roles. Experience of working within a social housing environment desirable Outstanding communication, listening, and empathy skills, with the ability to build trust with people from diverse backgrounds. Confident at handling sensitive issues, facilitating dialogue, and resolving concerns proactively and respectfully. Strong organisational skills, able to plan and deliver on-site meetings, coordinate multiple activities, and manage competing priorities. Proactive, solutions-focused approach with genuine care for excellent resident experiences. Comfortable with IT (email, meeting platforms, databases) and able to quickly learn project-specific systems. A flexible approach to occasional evening or weekend activities to support resident needs. Passion for sustainability, social impact, and making a difference within the community. Must hold (or be willing to obtain) a current Disclosure Scotland (DS) check.
Fortus Recruitment Group
Hammersmith And Fulham, London
Resident Liaison Officer (RLO) - External Planned Works Location: Hammersmith Salary: Up to £36,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer to join their team delivering external planned maintenance works across Hammersmith. This is an excellent opportunity for an experienced RLO to act as the main point of contact for residents throughout the programme, ensuring they are fully informed, supported and receive an exceptional level of customer service while works are completed. Key Responsibilities: Act as the primary point of contact for residents throughout the external works programme. Book appointments and arrange access to occupied properties. Carry out resident consultations, pre-start visits and property condition surveys where required. Keep residents informed of work schedules and project updates. Manage resident enquiries, concerns and complaints, ensuring timely resolutions. Build and maintain positive relationships with residents, site teams and subcontractors. Work closely with site management to coordinate access and minimise disruption. Maintain accurate records of resident communications and project progress. Attend site and client meetings, providing feedback on resident issues and satisfaction. Deliver a consistently high standard of customer service throughout the project. Skills & Experience: Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or Customer Liaison Officer. Experience within social housing, external planned maintenance or property services. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. A proactive, customer-focused approach with excellent problem-solving skills. Full UK driving licence. If you are interested in this opportunity, please apply today or contact Taylor Johnston at Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
03/09/2026
Full time
Resident Liaison Officer (RLO) - External Planned Works Location: Hammersmith Salary: Up to £36,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer to join their team delivering external planned maintenance works across Hammersmith. This is an excellent opportunity for an experienced RLO to act as the main point of contact for residents throughout the programme, ensuring they are fully informed, supported and receive an exceptional level of customer service while works are completed. Key Responsibilities: Act as the primary point of contact for residents throughout the external works programme. Book appointments and arrange access to occupied properties. Carry out resident consultations, pre-start visits and property condition surveys where required. Keep residents informed of work schedules and project updates. Manage resident enquiries, concerns and complaints, ensuring timely resolutions. Build and maintain positive relationships with residents, site teams and subcontractors. Work closely with site management to coordinate access and minimise disruption. Maintain accurate records of resident communications and project progress. Attend site and client meetings, providing feedback on resident issues and satisfaction. Deliver a consistently high standard of customer service throughout the project. Skills & Experience: Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or Customer Liaison Officer. Experience within social housing, external planned maintenance or property services. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. A proactive, customer-focused approach with excellent problem-solving skills. Full UK driving licence. If you are interested in this opportunity, please apply today or contact Taylor Johnston at Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Resident Liaison Officer This is a mobile role, with travel across Yorkshire and other regional locations as required. Location: Multiple locations across the North of England Contract: Temporary, 6 months Hours: Monday to Friday, 8:00am to 4:30pm Start: Immediate We are currently recruiting for an experienced Resident Liaison Officer to join a busy social housing refurbishment programme on a six-month temporary contract (initially). The role will involve extensive travel across locations including North Yorkshire, Leeds, Sheffield, Hull, Rotherham, Northumberland and Liverpool . Applicants must therefore be comfortable travelling regularly and have access to their own vehicle. Key Responsibilities Proactively following up on properties where access has not been gained and arranging retrofit survey appointments Acting as the main point of contact for residents throughout the works Clearly communicating the nature, scope and timescales of planned works Building positive relationships with residents and local communities Coordinating access arrangements to help ensure works remain on schedule Handling resident queries, concerns and sensitive situations professionally and empathetically Resolving access or resident-related issues promptly, escalating where necessary Maintaining accurate records of communications, appointments and issue resolutions Supporting wider resident and community engagement activities About You To be considered, you will need: Previous experience in a similar customer or resident-facing role The ability to manage sensitive or challenging situations calmly Strong communication, negotiation and relationship-building skills A resilient, organised and proactive approach Good Microsoft Office skills A full UK driving licence and access to your own vehicle The flexibility to travel extensively across the North of England Previous experience as a Resident Liaison Officer, Customer Liaison Officer or Tenant Liaison Officer within social housing, planned maintenance, retrofit or property services would be highly desirable. This is an immediate requirement, and applicants must be available to interview promptly and commit to the full six-month contract. Interested? Apply today or contact Jess on (phone number removed) for further information.
03/09/2026
Contract
Resident Liaison Officer This is a mobile role, with travel across Yorkshire and other regional locations as required. Location: Multiple locations across the North of England Contract: Temporary, 6 months Hours: Monday to Friday, 8:00am to 4:30pm Start: Immediate We are currently recruiting for an experienced Resident Liaison Officer to join a busy social housing refurbishment programme on a six-month temporary contract (initially). The role will involve extensive travel across locations including North Yorkshire, Leeds, Sheffield, Hull, Rotherham, Northumberland and Liverpool . Applicants must therefore be comfortable travelling regularly and have access to their own vehicle. Key Responsibilities Proactively following up on properties where access has not been gained and arranging retrofit survey appointments Acting as the main point of contact for residents throughout the works Clearly communicating the nature, scope and timescales of planned works Building positive relationships with residents and local communities Coordinating access arrangements to help ensure works remain on schedule Handling resident queries, concerns and sensitive situations professionally and empathetically Resolving access or resident-related issues promptly, escalating where necessary Maintaining accurate records of communications, appointments and issue resolutions Supporting wider resident and community engagement activities About You To be considered, you will need: Previous experience in a similar customer or resident-facing role The ability to manage sensitive or challenging situations calmly Strong communication, negotiation and relationship-building skills A resilient, organised and proactive approach Good Microsoft Office skills A full UK driving licence and access to your own vehicle The flexibility to travel extensively across the North of England Previous experience as a Resident Liaison Officer, Customer Liaison Officer or Tenant Liaison Officer within social housing, planned maintenance, retrofit or property services would be highly desirable. This is an immediate requirement, and applicants must be available to interview promptly and commit to the full six-month contract. Interested? Apply today or contact Jess on (phone number removed) for further information.
Connect2Luton are excited to recruit a Health & Safety Officer - Housing Asset Client on behalf of Luton Borough Council. Main purpose of position: To ensure that all operations managed and delivered by BTS (Client) are safe and in accordance with all relevant legislation. To identify, assess and advise on impending legislation to ensure that the business is fully prepared for any changing requirement before it becomes mandatory. You will be responsible to: To advise all BTS managers, employees, subcontractors and other delivery partners on their statutory obligations in respect of health & safety and to provide guidance on good practice To draw up BTS health & safety policies and procedures where required, and review existing systems as appropriate. To advise and assist in the application of an appropriate corporate structure for risk assessment To facilitate and monitor the latest regulations and update senior management with regards to all Health and Safety matters e.g. asbestos, legionella fire risk assessments in accordance with the Fire Safety Order for all relevant LC premises To Act as Principle Designer (CDM) to promote positive health and safety co-ordination between client, contractors, designers, subcontractors, other service providers and the employer using forums, team meetings, etc. To be aware of and exercise personal responsibilities under the Health and Safety at Work Act 1974 and CDM 2015 To provide and facilitate health & safety training for staff at induction and where identified need occurs, advising the Learning & Development function on further health & safety training needs To facilitate resources aimed at improving the health and wellbeing of staff Continue to maintain a professional knowledge of changes in legislation, advice and guidance through CPD and participation with relevant Health and Safety organisations and national professional bodies To report to the Housing Asset Manager on issues and implications arising from the points above. Prepare reports for the Housing Asset Manager and the BTS Senior management team, as requested Attend Council meetings, working groups, court hearings, etc, as appropriate Skills and Experience: At least 3 years post qualification experience in a similar post - providing health and safety advice Detailed knowledge and understanding of: Health & Safety at Work Act 1974, CDM 2015 and associated regulations and guidance Able to communicate effectively, both in writing and verbally, with a wide range of people Able to consult with, negotiate with and influence a range of people including customers, internal colleagues and external agencies such as HSE, Fire Service and Insurance Companies Able to represent the service Able to write clear and concise reports and maintain accurate manual and computerised records Able to effectively analyse issues and develop appropriate solutions i.e. sensible H&S implementation Able to use MS Office products including Word, Excel, employee databases NEBOSH Diploma or equivalent qualification in health and safety Corporate member of IOSH Able to attend meetings and undertake work, inside and outside the Borough and outside of normal office hours, including weekends and in response to emergencies About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
02/09/2026
Seasonal
Connect2Luton are excited to recruit a Health & Safety Officer - Housing Asset Client on behalf of Luton Borough Council. Main purpose of position: To ensure that all operations managed and delivered by BTS (Client) are safe and in accordance with all relevant legislation. To identify, assess and advise on impending legislation to ensure that the business is fully prepared for any changing requirement before it becomes mandatory. You will be responsible to: To advise all BTS managers, employees, subcontractors and other delivery partners on their statutory obligations in respect of health & safety and to provide guidance on good practice To draw up BTS health & safety policies and procedures where required, and review existing systems as appropriate. To advise and assist in the application of an appropriate corporate structure for risk assessment To facilitate and monitor the latest regulations and update senior management with regards to all Health and Safety matters e.g. asbestos, legionella fire risk assessments in accordance with the Fire Safety Order for all relevant LC premises To Act as Principle Designer (CDM) to promote positive health and safety co-ordination between client, contractors, designers, subcontractors, other service providers and the employer using forums, team meetings, etc. To be aware of and exercise personal responsibilities under the Health and Safety at Work Act 1974 and CDM 2015 To provide and facilitate health & safety training for staff at induction and where identified need occurs, advising the Learning & Development function on further health & safety training needs To facilitate resources aimed at improving the health and wellbeing of staff Continue to maintain a professional knowledge of changes in legislation, advice and guidance through CPD and participation with relevant Health and Safety organisations and national professional bodies To report to the Housing Asset Manager on issues and implications arising from the points above. Prepare reports for the Housing Asset Manager and the BTS Senior management team, as requested Attend Council meetings, working groups, court hearings, etc, as appropriate Skills and Experience: At least 3 years post qualification experience in a similar post - providing health and safety advice Detailed knowledge and understanding of: Health & Safety at Work Act 1974, CDM 2015 and associated regulations and guidance Able to communicate effectively, both in writing and verbally, with a wide range of people Able to consult with, negotiate with and influence a range of people including customers, internal colleagues and external agencies such as HSE, Fire Service and Insurance Companies Able to represent the service Able to write clear and concise reports and maintain accurate manual and computerised records Able to effectively analyse issues and develop appropriate solutions i.e. sensible H&S implementation Able to use MS Office products including Word, Excel, employee databases NEBOSH Diploma or equivalent qualification in health and safety Corporate member of IOSH Able to attend meetings and undertake work, inside and outside the Borough and outside of normal office hours, including weekends and in response to emergencies About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
