47 jobs found

Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

We are seeking a proactive Damp and Mould Officer to manage damp and mould cases across our housing stock. You will oversee cases from inspection through to completion, ensuring high-quality repairs, legislative compliance, and excellent customer service while working closely with contractors, surveyors and internal teams. Key Responsibilities: - Manage damp and mould cases from initial inspection to completion. - Carry out property inspections and diagnose building defects. - Produce reports, specifications and recommendations for remedial works. - Coordinate contractors and monitor repairs to ensure quality and timely delivery. - Maintain accurate case records and support complaints and disrepair claims. - Conduct follow-up inspections and identify recurring issues. - Analyse data to help develop preventative solutions. - Provide technical advice to colleagues, contractors and residents. - Ensure compliance with health and safety, safeguarding and relevant legislation. Qualifications & Experience: - HND (or equivalent) in Building Surveying, Construction or a related field, or equivalent experience. - Experience inspecting properties and diagnosing building defects. - Knowledge of damp and mould causes and remedial solutions. - Experience managing contractors and repairs. - Strong communication, organisation and report-writing skills. - Full UK driving licence. Desirable: - Experience within social housing or local government. - Damp and mould qualification or specialist training. - Knowledge of housing disrepair legislation and contractor management.

Annual salary: up to £42,719.30 Electrician Location: Sedgefield Contract: Full-time, Permanent Hours: 42.5 hours per week, Monday - Friday, 8am - 5pm Salary: Up to £ 42,719.30 per annum About Us Mears Group is one of the UK's leading providers of repairs, maintenance, and regeneration services, we deliver high-quality housing and facilities solutions to both public and private sector clients. We are committed to excellent customer service, keeping our promises, creating a great place to work, and tackling the issues that matter most to people and communities. Due to ongoing business growth, increased project demand, and the strategic transition of work, we are seeking an electrician who is able to collaborate effectively as part of a team while also working independently with confidence. About The Role A positive contribution towards the communities that we serve is something that we always adhere to. It is with the help of our dedicated employees that we're able to make this happen. Our main focus is to build and improve homes within local communities to better the lives of others, all while maintaining our approach towards the development of outstanding partnerships with employees, clients, tenants, customers and families within the wider community. Voluntary overtime is available on Saturdays and weekends, subject to workload and business needs. Key Responsibilities: Carry out reactive and planned electrical repairs within domestic properties, including fault finding and repairs to lighting circuits, sockets, consumer units/fuseboards, and associated electrical systems Complete full rewires and minor installation works as required as part of maintenance or refurbishment programmes Repair or replace faulty components including switches, sockets, light fittings, circuit breakers, and extractor fans Inspect, test, and certify electrical installations to ensure safety and compliance with current regulations Work independently or as part of a team to achieve daily repair and productivity targets Ensure work areas are left clean, safe, and tidy on completion Accurately complete job records using relevant IT systems to manage and prioritise workload Adhere to all health and safety policies, procedures, and safe systems of work Deliver consistently high levels of customer service and adopt a professional manner when communicating with service users and/or client/external contacts, including appearance, company ID, and communication Utilise existing stock or collect materials as required, in accordance with standard operating procedures for purchasing and van stock control compliance Attend informal and formal meetings and training sessions to ensure up to date business and job knowledge, communication, skills and progression Highlight any safeguarding concerns to the relevant customer and community officer in accordance with the safeguarding policy Use and maintain company vehicle/van in accordance with company vehicle and insurance policies, including accurate and timely reporting of damage Participate in call out cover as required to ensure contract compliance and service user satisfaction for emergency repairs Essential Criteria: NVQ Level 3 in Electrical Installations - to include AM2 City & Guilds 18th Edition (If you have 17th edition you can work through your 18th edition) Inspection and Testing 2391 or equivalent (2394/2395) Proven experience in working on domestic properties and associated electrical installations Good understanding of current legislation, building control requirements, and governing body (NICEIC) requirements The ability to communicate on a one-to-one basis and produce information in a written form, including completion of all necessary work documentation. The ability to analyse given test results, ensuring accuracy. Able to use a PDA following training. Full UK Driving Licence Benefits 25 days annual leave plus bank holidays Pension scheme Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £29,856.80 Housing Support Officer Location: Covering Area 2 - Angus, Dundee, Falkirk and Fife Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday There is an expectation that any candidates will need to undertake OOH duties. This will be for 1 week out of 12. This includes being on 'standby'. This is paid at £30 per weekday and £50 weekend day. There may be a requirement to attend properties or/and service users during OOH. This is paid at x 1.5 Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Required Qualifications: English Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £29,856.80 Housing Support Officer Location: Belfast Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £29,856.00 Housing Support Officer Location: Aberdeen Salary up to £29,856.80 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - 6 month FTC, 40hrs per week, Monday to Friday There is an expectation that any candidates will need to undertake OOH duties. This will be for 1 week out of 12. This includes being on 'standby'. This is paid at £30 per weekday and £50 weekend day. There may be a requirement to attend properties or/and service users during OOH. This is paid at x 1.5 Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £32,000.00 Housing Support Officer Location: Aberdeenshire Salary up to £32,000 per annum Including company vehicle and fuel card or £3,500 company car allowance Contract: Full time - Permanent, 40hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We are looking for a Housing Support Officer to join our expanding team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide both practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance. Every day is different, and while the role can be challenging, it is also highly rewarding for someone who is resilient, empathetic, and people focused This role is responsible for delivering a high-quality housing management and support service to service users, combining property management with person-centred support. The post holder will manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding the welfare and wellbeing of all service users. The role involves coordinating move-ins, move-outs, voids and inspections, monitoring compliance with key performance indicators, and identifying and managing risks. Through regular assessments and engagement, the post holder will identify service users' support needs, provide advice and assistance, and work collaboratively with internal teams, external agencies, care providers and community organisations to ensure appropriate support is in place. The role requires cultural awareness, professional boundaries, resilience, accurate record keeping, performance reporting, and a flexible approach, including supporting colleagues and undertaking ad hoc projects as required. Role Criteria: Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met Provide practical and emotional support to individuals and families Identify needs and put in place support packages to promote independence Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours Carry out risk assessments and maintain accurate records for audits and compliance Communicate effectively with colleagues, service users, local authorities, and partner organisations Maintain professional boundaries while being approachable, empathetic, and supportive Work independently, showing resilience and initiative Flexible and willing to travel between sites Hold a full UK driving licence Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Neighbourhood Housing Officer - Agency Contract Location: Launceston / North Cornwall Pay: £20.75 per hour Hours: 37 hours per week (Monday-Friday) Contract: Temporary until October 2026 Are you an experienced Housing Officer looking for your next opportunity in social housing? We're recruiting for a Neighbourhood Housing Officer to manage a geographical patch across North Cornwall , delivering high-quality tenancy and neighbourhood management services while making a real difference to local communities. What you'll be doing: Managing a patch of social housing properties and acting as the main point of contact for residents. Delivering excellent tenancy and neighbourhood management services. Conducting tenancy sign-ups, property viewings and tenancy visits. Investigating and resolving tenancy breaches, including ASB and safeguarding concerns. Monitoring estate standards and contractor performance to ensure high-quality neighbourhoods. Building strong relationships with residents, colleagues and partner agencies. Supporting resident engagement and community development initiatives. We're looking for someone with: Experience in social housing , tenancy or neighbourhood management. Strong knowledge of tenancy management and estate services. Excellent communication and customer service skills. The ability to manage a varied caseload and prioritise competing demands. A proactive, organised and solutions-focused approach. Full UK driving licence and access to a suitable vehicle (essential). Enhanced DBS check required. Interested? To apply or find out more, contact Carol Jones : Or send your CV today for immediate consideration.

Site Manager - Planned Retrofit Works 55k - 60k + package Cobham based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Cobham area. This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!

Ready for your next interim opportunity within Housing Options? A local authority in Bedfordshire is looking to appoint an experienced Housing Options Officer to support their busy Prevention & Relief service on an initial 3-month contract. This role would suit someone comfortable managing homelessness applications from first approach through to decision, whilst working proactively to prevent homelessness wherever possible. Key Responsibilities: Managing a caseload of Prevention and Relief duties Conducting homelessness assessments and investigations Producing and progressing Personalised Housing Plans (PHPs) Issuing statutory decisions, including Section 184 notifications Working with applicants, landlords and partner agencies to prevent homelessness What you'll need: Recent Housing Options experience within a UK local authority Strong knowledge of homelessness legislation Ability to attend the office 3 days per week If you are interested, please send your CV to (url removed) along with your availability for a call to discuss further.

PRS Lettings Officer Are you a commercially driven property professional with a passion for building landlord relationships and closing deals? Do you thrive in a target-led environment where your earnings directly reflect your performance? If so, we have an exciting opportunity for you. Location: Office based in Brentwood, Essex , with fully remote working following successful completion of training (approx. 2 weeks). Salary & Package: 40,000 per annum plus uncapped commission - 20% of net incentive on all procured properties Realistic first-year OTE: 60,000+ The Role An established property and housing solutions provider is expanding and is looking to appoint two PRS Housing & Lettings Officers to support portfolio growth across London and the Home Counties. This role focuses on procuring and letting private rented sector properties through incentive-led schemes in partnership with multiple local authorities. You will be responsible for managing landlord relationships, letting properties on long-term ASTs (typically 24 months), and driving new business opportunities. Key Responsibilities Engage and negotiate with private landlords and agents to secure new properties Let properties via local authority housing schemes Manage the lettings process from instruction to tenancy start Maintain strong relationships with landlords, tenants and stakeholders Ensure all lettings are compliant and accurately documented Contribute to portfolio growth across London and the Home Counties What We're Looking For Experience within residential lettings, PRS, property management role Strong communication and negotiation skills Commercially minded and motivated by commission and performance Comfortable dealing with landlords, agents and professional stakeholders Highly organised, self-motivated and able to work independently Confident managing multiple properties and conversations simultaneously Interview Process Two-stage interview process If you're a driven property professional looking for a role where effort directly equals earnings, we look forward to hearing from you. Apply today for a confidential discussion. Linsco is acting as an Employment Agency in relation to this vacancy.

The Housing Officer will oversee property management and tenant relations, ensuring compliance with industry standards while providing excellent service. Client Details The employer is a small-sized organisation operating within the technology & telecoms industry. They are committed to delivering innovative solutions while maintaining a focus on property management and tenant satisfaction. Description Manage a portfolio of residents and stakeholders, acting as the primary point of contact and building strong, trusted relationships. Lead the delivery of tenancy-related projects and service improvements, ensuring outcomes are achieved within agreed timescales. Conduct regular resident engagement and review meetings to understand needs, monitor progress, and address emerging risks. Deliver resident training, guidance, and support to maximise engagement with housing services and digital solutions. Identify opportunities to improve service delivery, tenant satisfaction, and operational performance across the housing portfolio. Work collaboratively with internal teams and external partners to resolve issues, coordinate actions, and achieve positive resident outcomes. Maintain accurate case records, prepare performance reports, and use customer insight to support continuous service improvement and tenancy success. Profile A successful Housing Officer should have: Experience in property management or a related field. Knowledge of housing regulations and compliance requirements. Strong organisational and problem-solving skills. Excellent communication and customer service abilities. Proficiency with property management software or related tools. A proactive approach to managing tenant relationships and challenges. Strong Social Housing Background Job Offer Competitive salary ranging from 36,000 to 40,000 per annum. Permanent role based in Manchester Opportunities for professional growth and development. Supportive and collaborative company culture. If you are ready to take the next step in your career as a Housing Officer, we encourage you to apply today!

Spencer Clarke Group are seeking a Housing Options Officer for a local authority in East London. In this role, you will support residents facing homelessness by assessing their needs, providing expert housing advice, and delivering practical solutions that prevent homelessness and improve lives. Duties: Assess residents' housing needs and determine statutory duties under homelessness legislation. Manage a caseload of homeless households, developing solutions to prevent homelessness. Prepare Personal Housing Plans, decisions, and accurate case records. Work with residents, landlords, and partners to secure suitable housing outcomes. Qualifications and Experience: Minimum 2 years' experience in Housing Options, Prevention, or Homelessness services. Strong knowledge of homelessness legislation and statutory assessment processes. Experience managing complex caseloads and making independent decisions. Proven ability to support vulnerable residents in a fast-paced environment. What's on offer: Salary: 30ph+ may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK

The Leaseholder Officer will oversee and manage all matters related to leasehold properties, ensuring compliance with regulations and effective communication with leaseholders. This temporary role in Manchester offers an excellent opportunity to contribute to the not-for-profit sector within the property department. Client Details This organisation operates in the not-for-profit industry and is dedicated to providing quality housing solutions. With a strong presence in Manchester, it is a small-sized entity focused on delivering excellent service to its customers while maintaining high standards in property management. Description Manage leaseholder accounts, including service charges and ground rents. Ensure compliance with lease agreements and relevant legislation. Act as the main point of contact for leaseholders, addressing queries and concerns effectively. Prepare and distribute service charge statements and related documentation. Coordinate maintenance and repair works with contractors and leaseholders. Investigate and resolve disputes or complaints in a timely manner. Maintain accurate records of leasehold properties and agreements. Collaborate with internal teams to ensure smooth property operations. Profile A successful Leaseholder Officer should have: Relevant experience in property management or leasehold services. Strong knowledge of lease agreements and property legislation. Excellent organisational and communication skills. The ability to handle queries and resolve issues professionally. Proficiency in maintaining accurate records and documentation. A proactive approach to collaborating with internal and external stakeholders. Job Offer Competitive hourly rate between 19.00 and 22.00. Opportunity to work in the not-for-profit sector in Manchester. Temporary position offering valuable experience within the property department. A supportive and professional work environment. If you are ready to make a meaningful impact as a Leaseholder Officer, we encourage you to apply today!

Marks Consulting Partners are recruiting a Homeless Prevention Manager to join one of our Local Authority clients in Sussex on a temporary basis. What you'll be doing: Leading day-to-day operational delivery of the Housing Advice and Homelessness Prevention Service Ensuring the Council's statutory homelessness duties are met in line with current legislation Providing leadership and oversight on complex homelessness and housing options cases Supporting legal challenges including Judicial Reviews and Section 204 appeals Driving a prevention-focused approach; identifying innovative and cost-effective solutions for residents Managing Duty to Refer referrals and ensuring timely interventions are delivered Building partnerships with Housing Associations, landlords and partner agencies Representing the service at multi-agency meetings including MARAC and MAPPA panels Managing, coaching and developing Housing Options Officers What you'll need: Significant experience in Housing Options, Homelessness Prevention or Housing Needs services Strong knowledge of Housing Act 1996 Part VII, Homelessness Reduction Act 2017 and associated legislation Experience managing homelessness prevention teams within a Local Authority Strong understanding of safeguarding, domestic abuse, MAPPA and MARAC processes Experience driving service improvement and implementing operational change For further details, please contact Sadie Haralambous at Marks Consulting Partners.

Contract Manager Social Housing Refurbishment Full-time Permanent London £65,000 - £75,000 + Package (DOE) Contract Manager job available delivering planned maintenance and refurbishment works across occupied social housing properties throughout London, offering the opportunity to join a well-established contractor with a strong pipeline of Housing Association and Local Authority projects. The Role This is an excellent opportunity for an experienced Contract Manager to take full operational responsibility for the delivery of multiple social housing refurbishment contracts across London. Managing Site Managers, Resident Liaison Officers, commercial teams, and subcontractors, you will ensure projects are delivered safely, on programme, within budget, and to the highest standards of quality and customer satisfaction. You will be the key point of contact for clients, driving performance across all operational, commercial, and contractual aspects of the contracts. Key Responsibilities Lead the delivery of multiple planned maintenance and refurbishment contracts across occupied social housing properties Manage Site Managers, Resident Liaison Officers, and operational teams to ensure successful project delivery Take full responsibility for contract performance, ensuring projects are delivered safely, on programme, within budget, and to agreed KPIs Build and maintain strong relationships with Housing Associations, Local Authorities, consultants, and client representatives Monitor programme performance, identify risks, and implement mitigation strategies to minimise delays and maximise efficiency Work closely with Quantity Surveyors to manage commercial performance, valuations, cost reporting, variations, and financial forecasting Ensure compliance with contractual obligations, health & safety legislation, company procedures, and quality management systems Review project performance through regular site visits, progress meetings, and performance reporting Support the development and performance management of operational teams through coaching and mentoring Drive high levels of resident satisfaction, ensuring works are delivered with minimal disruption within occupied environments Manage subcontractor performance, procurement, and supply chain relationships Ensure accurate reporting on contract performance, financials, health & safety, and client KPIs Requirements Proven experience as a Contract Manager delivering social housing refurbishment, planned maintenance, or capital works contracts Experience managing multiple live projects across occupied residential properties Strong understanding of social housing construction, planned maintenance, and refurbishment programmes Excellent client-facing skills with the ability to develop long-term relationships with Housing Associations and Local Authorities Strong commercial awareness with experience working alongside Quantity Surveyors to manage contract profitability Excellent leadership, organisational, and people management skills Strong knowledge of health & safety legislation, quality standards, and contract management processes Proactive, solutions-focused approach with the ability to manage multiple priorities effectively Essential Qualifications SMSTS NVQ Level 6 in Construction Site Management (or equivalent) CSCS Card First Aid at Work Asbestos Awareness Full UK Driving Licence Package & Benefits £65,000 - £75,000 + package (DOE) Company car or car allowance Bonus scheme Long-term secured social housing work pipeline Opportunity to join a well-established and respected contractor This Contract Manager role offers the opportunity to lead multiple social housing refurbishment contracts for a leading contractor, delivering internal and external improvement works within occupied homes while benefiting from long-term career progression, commercial responsibility, and a secure pipeline of work. Apply now for immediate consideration.

Project Manager Location: Chesterfield Contract: Full-Time Permanent About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation services, delivering large-scale energy efficiency improvements across social housing and private residential sectors. With a growing portfolio of projects throughout the Midlands, they are committed to improving the energy performance of homes, reducing carbon emissions, and delivering sustainable solutions that enhance communities and support the UK's Net Zero ambitions. Due to continued business growth, our client is seeking an experienced Project Manager to join their team based in Chesterfield. Overview of the Role As Project Manager, you will be responsible for the successful delivery of multiple residential retrofit and energy efficiency projects from mobilisation through to completion. Leading site-based teams and working closely with commercial, operational, and client stakeholders, you will ensure projects are delivered safely, on programme, within budget, and to the highest quality standards. Key Responsibilities Project Delivery Manage the mobilisation of new projects, including allocating site teams, project handovers from estimating, budget reviews, procurement of subcontractors, and programme development. Oversee the successful delivery of multiple residential retrofit and refurbishment schemes. Ensure projects are completed safely, on time, within budget, and in accordance with contract specifications and client expectations. Monitor programme performance and implement corrective actions where necessary. Ensure all retrofit compliance requirements and project documentation are completed in line with client deadlines. Leadership & Team Management Lead and manage Site Managers, Site Supervisors, Tenant Liaison Officers, and site operatives. Hold regular team meetings and briefings to communicate programme updates, project priorities, and key milestones. Mentor and support operational teams to achieve high standards of performance. Ensure projects are adequately resourced through effective workforce and subcontractor planning. Supply Chain & Commercial Management Monitor subcontractor performance, ensuring compliance with contractual obligations and project programmes. Support procurement activities and effective resource planning. Work collaboratively with commercial and operational teams to maximise project efficiency and profitability. Attend operational meetings and produce accurate project reports. Quality, Compliance & Health & Safety Ensure projects are delivered to the required quality standards and comply with all relevant legislation, regulations, and retrofit requirements. Promote a strong health, safety, environmental, and quality culture across all sites. Monitor project quality, compliance, and performance throughout delivery. Ensure all properties are completed to specification and handed over within agreed timescales. Client & Stakeholder Management Build and maintain strong relationships with clients, residents, consultants, and subcontractors. Provide regular project updates and progress reports to internal and external stakeholders. Resolve project issues proactively while maintaining excellent customer satisfaction. Promote effective communication across operational, commercial, and technical teams. Skills & Experience Essential Minimum 7 years' experience within the construction industry. Previous experience managing social housing, residential refurbishment, retrofit, or energy efficiency projects. SMSTS qualification. CSCS Card. First Aid qualification. Full UK Driving Licence. Strong leadership and people management skills. Excellent planning and organisational ability. Proficient in Microsoft Office, particularly Outlook and Excel. Strong analytical and problem-solving skills. Experience managing retrofit projects, including assessments, design coordination, compliance, and project completion. Desirable NVQ Level 7 Diploma in Construction Senior Management. IOSH Managing Safely. Experience working on PAS 2030/PAS 2035 retrofit programmes. What's on Offer Competitive salary. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development. Excellent career progression opportunities within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Tenant Liaison Officer Location: Buckinghamshire Salary: £30,000 per annum + £3,000 Car Allowance Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

IMH Recruitment are seeking experienced Housing Solutions for our client in Manchester, M60. Duties: Establish and maintain relationships with service users to challenge their existing patterns of behaviour. Provide support and advice to service users which provide the opportunity to engage with appropriate local and national organised and community based services. Monitor, evaluate and review assessments as required determining suitable adjustments to ensure that service users are able to achieve their agreed goals. Work with colleagues and stakeholders to produce plans that use service users individual needs to identify and reduce their vulnerability to risk situations. Promote the service strategies across the organisation and to other statutory and voluntary agencies. Requirements: Housing experience. An excellent working knowledge, significant understanding and ability to interpret homelessness associated legislation and the provision of housing advice Must consent to and apply for an enhanced DBS disclosure check. Hours & Pay: Monday - Friday 9am- 4:30pm Starting at 18.16P/H Weekly pay whilst through agency! Sounds like you? Please Apply with your CV today! For more information, please call the office on (phone number removed)!

Complaints Coordinator Pay Rate: 16.23 PAYE or 20.51 Umbrella per hour Job Type: Temporary till October 2026 Start date either: 20th July or 27th July 2026 Training in Ealing for 2 days (travel paid for) Location: Remote Working Positions Available: 14 Overview We are recruiting for experienced Complaints Coordinator to join a busy customer service and complaints team. This role is responsible for investigating and resolving resident complaints, ensuring fair, thorough, and timely outcomes in line with the Housing Ombudsman Complaint Handling Code. The successful candidate will have strong investigation skills, excellent written communication abilities, and experience managing complaints within a housing, public sector, contact centre, or customer service environment. You will work collaboratively with internal teams and external contractors to deliver positive customer outcomes while identifying opportunities for service improvement. Day-to-Day Responsibilities Investigate resident complaints thoroughly, gathering and analysing relevant information to reach fair and balanced resolutions Manage complaints in accordance with the Housing Ombudsman Complaint Handling Code and organisational policies Liaise with internal departments, stakeholders, and external contractors to obtain evidence and progress investigations Draft clear, professional, and comprehensive complaint responses Maintain accurate records of all complaint activities and customer interactions within CRM systems Ensure complaints are managed within agreed service level agreements (SLAs) Escalate complex cases where appropriate and provide recommendations for resolution Identify recurring themes and trends within complaints and provide feedback to support service improvements Communicate effectively with residents throughout the complaint process, providing updates and managing expectations Support a positive complaint-handling culture focused on customer satisfaction and continuous improvement Contribute to team objectives and provide support to colleagues when required Skills & Experience Required Previous experience in a Complaint Investigator, Complaints Officer, Customer Relations, or similar complaints-handling role Proven experience investigating and resolving complex customer complaints Experience working within a contact centre, customer service, housing, or public sector environment Strong understanding of complaint resolution processes and best practices Excellent written and verbal communication skills Experience using CRM systems and customer service platforms Good organisational skills with the ability to manage competing priorities and meet deadlines Ability to analyse information, make informed decisions, and provide balanced outcomes Strong attention to detail and record-keeping skills Competent using Microsoft Office applications Key Competencies Customer-focused approach Strong investigative and problem-solving skills Excellent written communication and report-writing abilities Ability to manage sensitive and challenging conversations professionally Resilient and calm under pressure Strong organisational and time management skills Able to work independently and manage a high-volume workload Collaborative team player Adaptable and flexible in a fast-paced environment To apply for the Complaints Coordinator position, please submit your CV for consideration.