12 jobs found

We re looking for an exceptional Head of Customer Resolution to provide strategic leadership, performance oversight and operational excellence across Peabody s regional resolution services. This is a highly influential senior role, responsible for ensuring that resident concerns, complaints, Member enquiries and executive correspondence are resolved fairly, consistently and in full alignment with statutory and regulatory obligations. Operating at the centre of regional service delivery, you ll be a visible and authoritative leader, shaping how we handle cases, manage risk, and drive system-wide improvements. Working closely with Managing Directors, Assistant Directors and senior stakeholders, you ll ensure that resolution activity not only meets demand but actively improves the resident experience, reduces repeat contact and strengthens organisational trust. This is a pivotal opportunity to lead one of the organisation s most high-impact service areas, shaping how Peabody responds to residents and embeds learning that improves outcomes across our communities. What You ll Lead End-to-end leadership of regional resolution services, ensuring clarity of expectations, high-quality delivery and strong operational grip. Consistent, fair and high-quality handling of complaints, Member enquiries, MP/Councillor enquiries and executive correspondence. Design and implementation of a resilient operating model aligned to fluctuating demand. Close collaboration with MDs and ADs to drive improved resident outcomes. Act as a trusted advisor on resolution performance, reputational risk and emerging trends. Use casework and complaint insight to shape regional and organisational service strategies. Ensure full compliance with the Housing Ombudsman Complaint Handling Code. Provide governance, assurance and oversight across all regional resolution activity. Identify risks, patterns and improvements to reduce repeat complaints and failure demand. Embed lessons from complaints, Ombudsman decisions and Member feedback into operational delivery. Partner with insight functions to translate casework data into improvement activity. Drive a culture of accountability, performance and resident-focused service excellence. What You ll Need Significant senior leadership experience in complaints, customer resolution or casework services at scale. Proven success leading managers and geographically dispersed teams. Strong regulatory and governance understanding, particularly around complaints and Ombudsman frameworks. Experience managing high-risk, high-profile or politically sensitive cases. Excellent judgement, decision-making and stakeholder management skills. High level of data literacy, with the ability to use insight to drive action. Exceptional written and verbal communication skills. Why Join Us? At Peabody, our values guide everything we do Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. You ll be joining a mission-driven organisation committed to continually improving resident trust, satisfaction and outcomes. What We Offer 30 days annual leave plus bank holidays Two paid volunteering days each year Flexible benefits scheme, including family-friendly options and access to a discount portal 4x salary life assurance Up to 10% pension contribution Please Read Before Applying Peabody does not provide sponsorship as a licensed UK employer. Closing date: 27 April 2026 Interview Dates: Interviews will take place on 13th May via Teams and a second stage, if successful on 20th May. The 2 second stage will be held face to face at Westminster Bridge Road.

Location: Eaglesthorpe Scheme, Peterborough, 100% onsite Salary: £30,912 per annum Contract: Permanent Hours: 35 hours per week, Monday - Friday, 9am-5pmA place to create moments that matter.Thousands of families rely on us for a safe, affordable home, and as the housing crisis deepens, our work has never been more important. We believe everyone deserves a place to call home, and this drives everything we do. For a career that makes a meaningful impact, this is the place to be. The Role As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you'll be a trusted presence and a force for good. What You'll Do • Be a visible, supportive presence in our schemes, building strong relationships with residents. • Work with lettings teams to ensure smooth move-ins and positive first impressions. • Encourage community engagement and help residents live independently for as long as possible. • Tackle issues like rent arrears, anti-social behaviour, and tenancy matters with confidence and care. • Collaborate with internal teams and external partners to deliver joined-up support. • Escalate and take cases to court as a last resort, ensuring all other options have been explored. Why This Role Matters You won't just be managing housing - you'll be creating supportive environments where people can thrive. Salary: The salary is £30,912 per annum for applicants who fully meet the requirements. Applicants who do not meet all requirements will start 5% or 10% below the spot salary. About You • Experience delivering housing management services within specialist or generic housing. • CIH Level 3 in Housing or equivalent (or willingness to work towards). • Strong understanding of ASB management and rental income processes. • Ability to manage multiple tasks and meet performance targets. • Excellent communication skills to engage effectively with customers and stakeholders. • Knowledge of safeguarding within a housing context. • Regular travel to other Accent sites and off-site meetings. • DBS and social media checks required. Interviews We want your experience to reflect who we are - a place to grow, thrive, and be you. Stage 1: A Place to Connect A Teams call with the hiring manager to learn more about the role. Planned date: 22nd April. Stage 2: A Place to Show Your Strengths An in-person interview with behavioural and scenario-based questions. You'll complete a Congruity Questionnaire in advance and tour the scheme, meeting some of our customers. Planned date: 28th April. A Place to Build a Future You'll have opportunities to develop new skills, thrive in a collaborative environment, and grow your career. Benefits include: • 28 days' holiday plus bank holidays (pro rata) • Birthday leave • Option to purchase extra holiday • Online GP access • Gym discounts • One volunteering day • Defined Contribution and Defined Benefit pension schemes via salary sacrifice • Life assurance at three times your salaryIf you require reasonable adjustments, please let us know.Please apply promptly. For urgent roles or high volumes, we may interview and conclude the process early.Please note: Candidates must already have the right to live and work in the UK; we do not hold a sponsorship licence.If you're looking for a place to make a positive difference to society and your future, apply now.Recruitment Agencies: We work exclusively with partners on our PSL and do not accept unsolicited CVs or speculative approaches.You may have experience in the following: Housing Officer, Independent Living Officer, Supported Housing Officer, Scheme Manager, Housing Support Officer, Tenancy Officer, ASB Officer, Community Housing Officer, Sheltered Housing Officer, Resident Liaison Officer, Housing Coordinator, Social Housing Officer, Housing Partner, Housing Advisor, Tenancy Sustainment Officer, Income Officer.REF-

Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role We are recruiting for a Health & Safety Advisor to support the delivery of safe working practices across our property maintenance and construction operations. This role will be based from our Brandon office , with responsibility for supporting operational teams across the surrounding region. Regular travel to sites will be required. Reporting to the Health & Safety Business Partner, you will work closely with operational managers, supervisors and site teams to provide practical advice, guidance and support on health, safety and wellbeing matters. This role will involve regular site visits across our operational areas, helping ensure that risks are managed effectively and that the organisation maintains compliance with health and safety legislation and industry best practice. Responsibilities As a Health & Safety Advisor, your responsibilities will include: Provide practical health, safety and wellbeing advice to operational teams and managers, building strong working relationships across sites Conduct site inspections, audits and risk assessments, ensuring compliance with legislation and best practice Support incident investigations and ensure corrective actions are implemented effectively Deliver toolbox talks, briefings and in-house health and safety training to employees and subcontractors Support the development and continuous improvement of health and safety training materials and programmes Maintain health and safety management systems and ISO standards, including ISO 45001 Promote a proactive and positive safety culture through coaching, engagement and on-site presence Prepare reports, support audits and engage with enforcement bodies where required About You To succeed as a Health & Safety Advisor, you will demonstrate: NEBOSH General Certificate (minimum), with Diploma or equivalent qualification desirable. Tech IOSH or working towards Grad IOSH status. Experience in a health and safety role within property maintenance, construction or facilities management. Experience supporting compliance across multi-site operational environments. Strong knowledge of health and safety legislation and its practical application. Excellent communication and stakeholder engagement skills. A proactive and solutions-focused approach to managing risk and improving safety performance. What We Offer Competitive salary and benefits package Car allowance Pension scheme, medical scheme options and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Job Title: Customer Support Advisor (Accommodation Services) Location: Reading Job Purpose: This role provides high-quality frontline customer service to residents in a managed accommodation setting, ensuring a positive living experience. Responsibilities include supporting bookings, coordinating property maintenance, and ensuring compliance with regulations. The role involves close collaboration with colleagues to maximise occupancy and streamline tenant processes. Key Accountabilities: Support the generation of income by maximising bookings and occupancy, working alongside colleagues to promote available accommodation. Serve as the first point of contact for resident enquiries via phone, email, and in person. Advise on accommodation options and guide prospective residents through the application process. Assist with move-in and move-out procedures, including compliance checks and financial transactions. Maintain high service standards by addressing resident concerns promptly and escalating issues as needed. Collaborate with colleagues to advertise vacancies, ensure smooth tenant transitions, and optimise occupancy. Manage room bookings and maintain accurate occupancy records. Process and track maintenance requests, coordinating with contractors to ensure timely resolutions. Conduct property inspections and health & safety checks, ensuring compliance with tenancy regulations. Maintain accurate data entry in housing systems to track resident information and property status. Assist with financial transactions, including deposit processing, rent collection, and invoice management. Liaise with external partners to support accommodation needs and gather feedback for service improvements. Support the management team with complaint investigations and service improvement initiatives. Promote a culture of compliance, safety, and customer satisfaction within the accommodation scheme. General Responsibilities: Uphold organisational values, fostering trust, transparency, inclusion, and employee wellbeing. Prioritise health and safety in all decision-making. Participate in learning and development opportunities to enhance personal effectiveness and performance. Undertake additional duties as required to meet the evolving needs of the organisation. Knowledge and Skills: Essential: Strong customer service and problem-solving skills. Ability to multitask and manage administrative processes efficiently. Proficiency in housing management systems and Microsoft Office. Excellent communication and stakeholder management abilities. Desirable: Experience in accommodation, property management, or hospitality services. Knowledge of tenancy agreements, housing regulations, and compliance standards. Familiarity with financial processing, including rent and deposit transactions. Understanding of health and safety regulations in a residential setting. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.

The Housing Options Advisor will provide advice and support to individuals seeking housing assistance, ensuring they understand their options and can access appropriate services. This temporary role in the public sector requires a professional approach to delivering housing solutions. Client Details The organisation is a well-established public sector entity that focuses on delivering essential services to the community. With a strong commitment to supporting residents, the team works collaboratively to address housing needs and ensure access to quality services. Description Provide tailored advice and guidance to individuals on housing options and support services. Conduct assessments to determine eligibility for housing assistance and related schemes. Work closely with internal teams and external agencies to coordinate housing solutions. Maintain accurate records and ensure compliance with relevant housing legislation and policies. Assist with homelessness prevention by offering practical solutions and support to clients. Respond promptly to enquiries and provide high-quality customer service to residents. Prepare and present reports on housing cases as required by the department. Stay updated on changes in housing regulations and best practices within the public sector. Profile A successful Housing Options Advisor should have: Knowledge of housing legislation and homelessness prevention strategies. Experience working in a public sector or property-related environment. Strong organisational skills and attention to detail. Excellent communication and interpersonal abilities. The ability to work effectively under pressure and manage multiple priorities. Proficiency in using relevant IT systems and software for record-keeping and reporting. Job Offer Hourly pay between 15.00 and 18.00, depending on experience. Temporary position offering valuable experience in the public sector. Opportunity to make a meaningful impact within the property department. Work in a supportive and collaborative environment. If you are passionate about helping individuals navigate their housing options, we encourage you to apply for the Housing Options Advisor role today!

We are seeking a proactive Housing Solutions Officer to provide specialist housing advice, homelessness prevention, and casework management in line with the Homelessness Reduction Act 2017. This role is critical in supporting residents at risk of homelessness, offering tailored housing solutions, and ensuring compliance with statutory duties. You will work with a diverse caseload, including those facing eviction, domestic abuse survivors, and individuals with complex housing needs, securing long-term sustainable accommodation through prevention, relief, and housing options strategies. Key Responsibilities Deliver comprehensive, person-centred housing advice to prevent homelessness. Manage a caseload of clients under Part VII of the Housing Act 1996, ensuring decisions comply with the Homelessness Reduction Act 2017. Assess applications under the prevention and relief duties, issuing S.184 decision letters where required. Identify and address safeguarding concerns, making referrals to support services as necessary. Work collaboratively with social services, mental health teams, domestic abuse support agencies, and benefits advisors to assist vulnerable clients. Support clients in accessing welfare benefits, discretionary housing payments, and other financial assistance. About You Experience working in homelessness prevention, housing options, or housing casework. Strong understanding of housing law, Homelessness Reduction Act 2017, and welfare benefits. Experience managing complex homelessness and tenancy sustainment cases. Excellent communication and negotiation skills to engage with landlords, tenants, and support services. Ability to interpret and apply housing legislation to support decision-making. Strong problem-solving and case management skills, with experience handling high-volume workloads. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

With the future of major regeneration programmes now sitting within the outer London Boroughs there is no better time to join Enfield Council. Our flagship regeneration programme is Meridian Water, the regeneration of an 85- hectare site; our delivery approach is without precedent – The Council has taken control and will act as Master Developer for the site -37 hectares of land have been acquired, £170million of infrastructure funding has been secured from government, planning obtained for 3,000 homes and a partner for the first 725 -1000 homes has been selected. The delivery of Meridian Water demonstrates Enfield’s ambitions as a local authority. For us, Meridian Water is about delivering our passion for successful communities with high quality housing to make sure that we create places that enable our communities to prosper. It must be holistic; it must involve all stakeholders and it must promote successful placemaking. Sited next to the Lee Valley Regional Park and with its own brand new railway station, the new neighbourhood is sharply focused on delivering sustainable homes, world class public spaces and community facilities, and providing future residents unparalleled access to both nature reserves and connections to the city centre, Stansted and Cambridge. We are looking for an experienced and dedicated professional to join our Commercial team where you will lead on a range of strategic work which will not be limited to but may include: housing programme, funding agreements, leading early stages of development phases, strategic infrastructure business case models and management of planning matters such as Section 106 and CIL. Key Skills • 3-5 years in Real Estate, Housing Development or regeneration • Programme and project management • Budget management • Contract and consultancy management • Ability to work in a team and positively lead a range of various workstreams at once • Self-starter • Excellent writing and communication skills • Research • Beneficial: Managing Financial models Experience in negotiating development contracts with strong commercial outcomes Key Tasks and Accountabilities • Management and coordination of relevant pre-contract Phase Delivery workstreams • Procurement and management of consultants and commercial advisors • Support Senior Regeneration Manager in options appraisals, development appraisals and procurement of developers • Support Senior Regeneration Manager in developing and maintaining evidence for development of long-term delivery strategies • Establish, develop and maintain effective working relationships with relevant stakeholders, especially developers • Ensure the effective and efficient planning, implementation, review and closure of projects within own remit • Manage revenue and capital budgets for specific projects ensuring costs are kept within the allotted budget • Attend and contribute at meetings on a wide range of subjects • Anticipate problems and provide effective solutions • Prepare and present reports for Senior Managers, Directors, Councillors or Cabinet to facilitate and inform understanding and secure decision-making • Assist in ensuring that project information is compiled, maintained, accurate and complete on corporate systems • Comply with Purchase Orders procedures, financial regulations and statutory obligations and ensure service procurement, commissioning and delivery and the management of people is within London Borough of Enfield’s policy and related requirements Job Specifics – Skills, Experience, Knowledge & Abilities Essential: 1. Experience of managing high value, complex projects that contribute to the delivery of growth and regeneration priorities 2. Experience in negotiating development contracts with strong commercial outcomes 3. Experience of managing consultants 4. Experience of managing budgets and resources 5. Willingness to respond quickly to changing work priorities, and ability to work proactively and collaboratively to solve problems, including finding compromises and flexible solutions 6. Experience of building relationships, developing and influencing partnerships to promote service delivery, including internal and external stakeholders at all levels in complex or politically sensitive situations 7. Able to present complex issues, write reports and communicate effectively with a range of audiences 8. Numerate with IT proficiency through Word, XL and MS Project Desirable: 1. An awareness of the principles of regeneration policy and practice and an understanding of a wide range of areas of public sector policy relating to regeneration 2. Significant understanding and experience of the management of complex and long-term initiatives and projects and associated governance processes including public sector procurement

Assistant Director - Development and Sales Location: Nottingham Salary: up to £82,000 depending on experience Closing Date: Thursday 10 February 2022 Interview Date: Thursday 24 February 2022 Do you want the opportunity to join one of the largest locally based housing organisations in the East Midlands and make a real difference to the lives of our residents? A fantastic opportunity has arisen to join us as our Assistant Director of Development and Sales with a target of delivering 2100 homes over 5 years for NCHA, plus additional projects for established clients. About us We’re Nottingham Community Housing Association (NCHA); one of the largest locally based housing organisations in the East Midlands. Established in 1973, we house more than 20,000 people and manage over 10,000 homes in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland. Our culture We pride ourselves on being a different kind of housing association, one that has no ambition to be the biggest, but always aspires to be the best. At the heart of this philosophy are strong partnerships and a commitment to customer scrutiny and participation. This person-centred approach extends to our employees. We value the outstanding contribution they make. Our people are very loyal to us and we are proud to be loyal to them, nurturing a friendly, supportive environment and an open, no-blame culture. About the role Overseeing the new business and delivery of NCHA’s and its client’s development and sales programmes, you’ll provide a holistic programme delivery service to clients, Homes England and other stakeholders. Further to this, with your expertise you’ll provide strategic leadership, advice and support to the Development and Sales Teams. As overall strategic lead for property sales, you’ll ensure effective alignment to business goals and sales/ disposals strategy and co-ordinate, progress and deliver major development projects and programmes To view the full list of duties, please view the role profile About you Holding a relevant degree and / or professional qualification, you’ll have In-depth knowledge of current issues relating to housing development and sales, along with experience of managing significant and complex development budgets. With an excellent record of delivering a variety of satisfactory development programmes, you will have extensive experience of construction procurement. You may have previously held a similar role, or have significant experience of strategic development planning, so you will have knowledge of Homes England systems, of using development appraisal software and other related applications to retrieve and manipulate complex data. Due to the nature of the role you must hold a valid UK Driving licence and have access to a vehicle. In return for your values, skills and experience, you will have access to the following benefits: 1. c36.5 days leave a year with additional 2 days after 5 years’ service (including Bank Holidays) 2. Hybrid working – with flexibility in relation to office working and location 3. Healthcare Cash Back Plan worth up to £1200 per year on your routine healthcare costs e.g. Dentist, opticians etc. 4. Company Pension Scheme options with contributions matched by the company at 7.5% (although this is under review – and could be improved) and includes life assurance cover 5. Enhanced maternity/paternity/adoption pay 6. £250 for successful referral of a friend/family member to work at the company 7. Employee Recognition Scheme 8. Discounted bus passes and gym membership, discounts and cashback at major retailers 9. Free access to employee Advice Line; offering a 24-hour confidential advice service to discuss work or home related concerns with professional advisors As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. Women and black, Asian and minority ethnic colleagues are currently under-represented in managerial positions and we particularly welcome suitable applications. As part of our LGBT + Allies Programme, we also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace

Company Info With a vision to be identified as a trusted client advisor, our clients are national in reach, local in service and selected for their quality and expertise in the built environment. They are a leading, forward thinking multi-disciplinary consultancy in the business for over 80 years. They are a multi-award winning business that has retained its family culture and values where the health and wellbeing of their staff is taken seriously. They have a well-being initiative ‘Healthy Together’ and an active staff social club where you will get the opportunity to meet other colleagues for social and fun occasions and build friendships along the way. Job Purpose Due to recent success in securing some large, long-term appointments we can provide this exciting opportunity for career progression within the Employer’s Agent role. We are seeking a suitably experienced candidate who can demonstrate relevant knowledge, undertaking the role of Employer’s Agent/Client’s Representative and QS duties on a wide range of new build housing and mixed-use regeneration projects within London and the surrounding Counties. You will be able to cooperate with clients, colleagues and contractors/developer; be a team worker and eager to grasp new opportunities for your professional development. It is important that you are able to identify when senior support is required when delivering your activities. Hours:  35 Hours a week Position summary The successful applicant will be able to demonstrate a sound grasp of undertaking the Employer’s Agent duties from inception to completion of projects, including but not limited to:  Working with senior colleagues to develop a client brief and assemble the project delivery team  Procuring necessary consultancy services to develop a project to planning submission/tender  Working with senior colleagues to preparation robust and accurate tender and contract packages  Under the direction of senior colleagues, performing key tasks in undertaking various forms of tender process (OJEU, framework and negotiated)  The ability to review Contractor/Developer and Designer proposals and ensure that the Employer’s Requirements are fulfilled  Working with senior colleagues to prepare contract engrossments  With support from senior colleagues, acting as Employer’s Agent, Client Representative or Contract Administrator for the delivery of the project(s) which will require: - A sound grasp of development control / regulatory requirements and funding / delivery standards within the housing sector - Chairing meetings, taking minutes and following up action plans - Undertaking most day-to-day administrative duties on the delivery of developments under the terms of JCT, D&B or similar Contracts or bespoke Development Agreements with some support form senior colleagues. - An ability to record, document and instruct necessary actions as required for the delivery of Contracts - An ability to identify aspects of risk and to seek guidance from Senior Colleagues at the correct time in order to manage and mitigate such risks  The successful applicant will be able to demonstrate a sound grasp of undertaking Quantity Surveying duties from inception to completion of projects, including but not limited to:  Working with senior colleagues to develop a order of cost estimates, options appraisals and elemental build cost estimates  Working with senior colleagues to procure projects and subsequently to prepare robust and accurate tender reports  Preparation and administration of variations to building contracts  Provision of cost reports during the delivery of building contracts  Preparation of final accounts for building contracts  Valuation of works under building contracts  Although you shall have an ability to undertake many of the above functions autonomously, the candidate shall recognise when additional or senior input is required. Candidate Requirements: Essential Criteria (qualifications, experience, skills, qualities)  University degree in either Quantity Surveying, Building Surveying or a similar construction related subject  RICS qualified, or close to sitting final assessment  Experience in residential development  Good interpersonal skills, able to interact with colleagues, clients and wider team in a professional manner.  Able to work within a team  Diligent with attention to detail  Able to think ahead and problem-solve  An ability to form and develop client relationships Desirable Criteria:  Experience in non-residential development (including education and hospitality sectors)  Full UK Drivers Licence  The post holder may need a DBS check due to the nature of the work involved Key Values  Professional Integrity  Technical Expertise  Solution Focused  Reliable Personal Service

Fire Safety Coordinator Nottingham Circa £36,000 per annum Permanent, Full Time (35 hours per week) Our client is one of the largest locally based housing organisations in the East Midlands. They have a real family feel, their employees care about what they do and how they do it. Established nearly 50 years ago, they’re still going strong, and now they have a great opportunity for you, a fire safety specialist, to get on-board as their Fire Safety Coordinator. They have identified a need for additional expert advice on fire safety, especially with respect to forthcoming legislation around high rise residential buildings. You’ll ensure that their fire safety policies are fully implemented across the organisation, and provide assurance to the Group Health, Safety and Risk Manager and competent fire safety advice to managers, colleagues and customers. The ideal candidate will be able to demonstrate proven success in a similar role and as such will have a good working knowledge of health and safety legislation and current building techniques. You will hold a minimum NEBOSH fire certificate or equivalent and will be an Associate or Member of a relevant professional body. A confident communicator, you will be able to build positive working relationships naturally. Due to the nature of the role, it is essential that you have a full, valid driving licence and access to a car. *Some Great Reasons to work with our client: Generous annual leave - c36.5 days leave a year with additional 2 days after 5 years’ service Free massages - Healthcare Cash Back Plan worth up to £875 per year on your routine healthcare costs e.g. Dentist, opticians plus you can claim for massages, teeth whitening and more! Plan for your future - Company Pension Scheme options with contributions matched by the business and includes life assurance cover Family Friendly - Enhanced maternity/paternity/adoption pay Focus on your development - Great learning & development and qualification opportunities Online shopping discounts - Employee benefits scheme where you can get discounted bus passes and gym membership, discounts and cashback at major retailers Support through those difficult times - Free access to employee Advice Line; offering a 24-hour confidential advice service to discuss work or home related concerns with professional advisors All correspondence will be via your registered email address. As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of their LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace

At Ridge, our culture is open and friendly, aligned very much to a ‘people business’ rather than a big global organisation. You will certainly NOT be a small cog in a big machine here! We are proud Ridge people who successfully strive to make a difference. We have consistently grown our business over the last ten years to over 600 people and the pipeline shows that growth being maintained. THE OPPORTUNITY Due to our continuing success and growth, Ridge are now looking for a Building Surveyor to join this successful and talented Property Consultancy team. A career in the Property Consultancy team at Ridge will offer you a high level of intellectual challenge and the opportunity to grow and progress in a growing and extremely exciting sector. MAIN DUTIES The Property Consultancy team has four core area of work for a variety of clients. Your role would involve providing or assisting with the following services: Asset Intelligence Managing large scale stock condition surveys Assessing asset performance (including NPV modelling) Preparing asset related inputs for business plans Developing and prioritising works programmes Undertaking asset management database appraisals Advising on best practice data management Asset Management Developing or updating asset management strategies Producing procurement options and strategies Carrying out organisational health-checks and skills audits Undertaking options appraisal and feasibility studies Preparing policy and procedure documentation Assisting with asset management strategy implementation Development and Regeneration Preparation of development strategies Undertaking development appraisals Identifying potential development opportunities Options appraisals and modelling Strategic Advisory Providing strategic advice and support in connection with: Stock transfers, rationalisation, disposal, mergers and acquisitions Staffing structures Interim management Health & Safety and compliance reviews Training, mentoring and development Process mapping Inhouse workforce and contractor performance reviews Value for money appraisals Audit and in-depth assessment preparation SKILLS REQUIRED Appropriate qualifications such as RICS, CIOB, Chartered Institute of Housing would be highly desirable Strong understanding of residential construction technology and modern methods of construction Experience of undertaking surveys and assessments of residential property Experience of pre and post contract processes for residential refurbishment and new build projects Knowledge of asset management principals and best practice would be desirable but not essential You will be of an analytical mind and high level of intellect – combining excellent written and oral skills to produce considered and robust reports and recommendations. It is anticipated the role will require initial and on-going training in areas where knowledge may be limited. This will be fully supported by Ridge to gain this expertise. WHAT’S IN IT FOR YOU? At Ridge we invest heavily in our biggest assets……..our people. And as you will find out from day one in your Ridge career, you will be handsomely rewarded: Private Healthcare Car allowance Life Assurance Pension scheme Highly competitive salary 25 days holiday Salary sacrifice cycle to work scheme Excellent work / life balance This is an exciting opportunity to join a growing business offering excellent career progression prospects. ABOUT US Ridge is an award winning, UK top 20 multi-discipline property and construction consultancy with over 600 people. Core disciplines include Project Management, Cost Management, Building Surveying, Civil Engineering, Structural Engineering, Building Services Engineering, Building Services Maintenance Management, Property Consultancy, Architecture, Health & Safety, Sustainability, Expert Witness Advisory Services, Traffic & Transportation, Infrastructure Commercial Management, Geo-Environmental. In addition, we provide property consultancy expertise for asset management, procurement, planned maintenance programmes, innovative strategies and holistic delivery planning. We maintain a spread of projects across all public and private sector markets from social housing to Formula One which is the essence of our strength in the depth and diverse range of our activity. All services are accredited to BS EN ISO 9001:2015 for quality, ISO 14001 environmental and ISO 45001 Health & Safety. Ridge has been successfully operating since 1946 and now employs over 600 people in 11 offices across the UK and has delivered projects in 75 countries worldwide. Tagged as: asset management, building survey

Construction Health & Safety Advisor (CDM Advisor) About the role We are currently seeking a Construction Health and Safety Professional who is competent to work independently, on projects throughout the south west of England. Working as part of a team to deliver the Principal Designer duty, you will provide, CDM advice to Clients and other designers to help them comply with CDM 2015. This role will afford you the opportunity to work on a wide variety of projects, from new build social housing blocks, high rise office fit-outs, to infrastructure and specialist projects in defence and justice. Projects will vary from fast turnaround fit-outs to major capital projects. About Capita | Local Government, Health & Property Capita Local Government Health & Property is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India. We are one of the UK's largest and most diverse multidisciplinary consultancies in the design, management, infrastructure, real estate, civil engineering, environmental management and transport sectors. We are also the market leader in strategic public-private partnerships with local government clients. We have over 4,000 staff based in 60 UK & Ireland offices offering a vast range of professional and technical expertise across an unrivalled number of services. The breadth and depth of our experience ensures that we are able to add value to any project, regardless of size, complexity or sector. What you will do: * Working as part of a team to deliver the Principal Designer duty * Undertake site inspections and monitoring visits to determine health & safety compliance * Attend project, design and other meetings, escalating issues as required by the project plan * Ensure output from projects is of a high standard * Ability to ensure projects are completed efficiently and within the resource profile which was completed prior to the start of the project * Support the Senior Staff as required. Your experience will include: Essential * Educated to degree level * Construction industry experience * Design experience * Ability to work on multiple projects * An understanding of the design process and the principles of risk reduction. * A thorough knowledge of the CDM regulations and associated legislation * Appropriate experience of the design and construction processes. * NEBOSH Construction Certificate or similar technical or professional qualification, with 5 year's post qualification experience * Registered Member of Association of Project Safety (IMaPS), with CDM 2015 * Graduate or Technical membership of the Institution of Occupational Safety and Health (IOSH) * A current record of Continuing Professional Development (CPD) * Working knowledge of Microsoft Office and CAD software Desirable * An additional health and safety qualification such as a Degree, Diploma, or NEBOSH Certificate would be an advantage. * Ability to use Sharepoint and other technology as required by the business The Individual * Excellent communication, management and team working skills are required * The ability to be flexible in balancing health and safety risks with cost and programme whilst maintaining legal compliance * Excellent oral and written communication skills What's in it for you? At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you competitive holiday allowance, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment. What we hope you will do next Help us find out more about you by completing our short application process. Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership. Listen | Create | Deliver Follow Capita on twitter @capitacareers Follow Capita on facebook @careersatcapita Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us