Housing Advisor - London - 30.67 per hour Umbrella A London Local Authority is seeking an experienced Housing Advisor to join its team and help prevent homelessness by providing advice, support and practical housing solutions to residents. Key Responsibilities: Prevent and relieve homelessness in accordance with the Homelessness Reduction Act 2017, Housing Act 1996 and relevant legislation. Conduct housing needs assessments and develop personalised housing plans. Manage a complex caseload of priority and non-priority customers, maintaining accurate case records and meeting performance targets. Provide housing advice, advocacy, negotiation and mediation to help residents remain in their existing accommodation wherever possible. Assess and investigate homelessness applications, advising customers of decisions and available options. Deliver a customer-facing service through face-to-face appointments, drop-in sessions and telephone advice. Explore alternative housing options, including private rented accommodation, to minimise the need for temporary accommodation. Assess temporary accommodation requirements and coordinate placements where necessary. Work collaboratively with internal teams and external partners to achieve positive outcomes for residents. Essential Experience: Proven experience in housing advice and homelessness prevention. Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act and Part VII of the Housing Act 1996. Experience undertaking housing assessments, managing complex caseloads and developing housing plans. Excellent communication, negotiation and problem-solving skills, with the ability to work effectively in a busy, challenging environment.
07/10/2026
Contract
Housing Advisor - London - 30.67 per hour Umbrella A London Local Authority is seeking an experienced Housing Advisor to join its team and help prevent homelessness by providing advice, support and practical housing solutions to residents. Key Responsibilities: Prevent and relieve homelessness in accordance with the Homelessness Reduction Act 2017, Housing Act 1996 and relevant legislation. Conduct housing needs assessments and develop personalised housing plans. Manage a complex caseload of priority and non-priority customers, maintaining accurate case records and meeting performance targets. Provide housing advice, advocacy, negotiation and mediation to help residents remain in their existing accommodation wherever possible. Assess and investigate homelessness applications, advising customers of decisions and available options. Deliver a customer-facing service through face-to-face appointments, drop-in sessions and telephone advice. Explore alternative housing options, including private rented accommodation, to minimise the need for temporary accommodation. Assess temporary accommodation requirements and coordinate placements where necessary. Work collaboratively with internal teams and external partners to achieve positive outcomes for residents. Essential Experience: Proven experience in housing advice and homelessness prevention. Strong knowledge of homelessness legislation, particularly the Homelessness Reduction Act and Part VII of the Housing Act 1996. Experience undertaking housing assessments, managing complex caseloads and developing housing plans. Excellent communication, negotiation and problem-solving skills, with the ability to work effectively in a busy, challenging environment.
We are recruiting on behalf of one of our clients, a leading national housebuilder, for an enthusiastic and customer-focused New Homes Sales Advisor. This is an exciting opportunity for a driven sales professional who thrives in a target-driven environment and is passionate about delivering exceptional customer service. Candidates must be happy to commute across the Canterbury, Sittingbourne, and Ramsgate areas. Previous new homes sales experience is preferred, although applicants from other customer-focused sales backgrounds will also be considered. As a New Homes Sales Advisor, you will guide customers through every stage of the home-buying journey, from initial enquiry through to reservation, ensuring an outstanding customer experience while achieving sales targets. Key Responsibilities You will deliver an exceptional customer experience throughout the sales process, building strong relationships with prospective purchasers and understanding their individual needs. You will proactively follow up enquiries, converting leads into site visits and reservations, while developing an excellent knowledge of the local area, housing developments, and market conditions. You will confidently present homes, specifications, incentives and purchasing options to maximise sales opportunities, achieve individual and team sales targets, and ensure all sales administration and customer records are accurate and up to date. About You Previous new homes sales experience is preferred; however, we will also consider candidates with a proven sales background in a customer-focused environment such as housebuilding, estate agency, retail, hospitality, banking, or similar sectors. You will have excellent communication, negotiation, and relationship-building skills, be commercially minded with the drive to achieve and exceed sales targets and possess strong organisational skills with the ability to work independently. A proactive attitude, good IT skills, a full UK driving licence and access to a vehicle are essential. You must be available to work weekends, bank holidays and travel across the region when required. What's on Offer A competitive basic salary, uncapped bonus scheme, private medical insurance, 26 days' annual leave increasing with length of service, a flexible benefits package, enhanced family-friendly policies, ongoing training and development, excellent career progression opportunities, and a supportive, inclusive working environment with a leading national housebuilder.
05/10/2026
Full time
We are recruiting on behalf of one of our clients, a leading national housebuilder, for an enthusiastic and customer-focused New Homes Sales Advisor. This is an exciting opportunity for a driven sales professional who thrives in a target-driven environment and is passionate about delivering exceptional customer service. Candidates must be happy to commute across the Canterbury, Sittingbourne, and Ramsgate areas. Previous new homes sales experience is preferred, although applicants from other customer-focused sales backgrounds will also be considered. As a New Homes Sales Advisor, you will guide customers through every stage of the home-buying journey, from initial enquiry through to reservation, ensuring an outstanding customer experience while achieving sales targets. Key Responsibilities You will deliver an exceptional customer experience throughout the sales process, building strong relationships with prospective purchasers and understanding their individual needs. You will proactively follow up enquiries, converting leads into site visits and reservations, while developing an excellent knowledge of the local area, housing developments, and market conditions. You will confidently present homes, specifications, incentives and purchasing options to maximise sales opportunities, achieve individual and team sales targets, and ensure all sales administration and customer records are accurate and up to date. About You Previous new homes sales experience is preferred; however, we will also consider candidates with a proven sales background in a customer-focused environment such as housebuilding, estate agency, retail, hospitality, banking, or similar sectors. You will have excellent communication, negotiation, and relationship-building skills, be commercially minded with the drive to achieve and exceed sales targets and possess strong organisational skills with the ability to work independently. A proactive attitude, good IT skills, a full UK driving licence and access to a vehicle are essential. You must be available to work weekends, bank holidays and travel across the region when required. What's on Offer A competitive basic salary, uncapped bonus scheme, private medical insurance, 26 days' annual leave increasing with length of service, a flexible benefits package, enhanced family-friendly policies, ongoing training and development, excellent career progression opportunities, and a supportive, inclusive working environment with a leading national housebuilder.
We are recruiting on behalf of one of our clients, a leading national housebuilder, for an enthusiastic and customer-focused New Homes Sales Advisor. This is an exciting opportunity for a driven sales professional who thrives in a target-driven environment and is passionate about delivering exceptional customer service. Candidates must be happy to commute across the Canterbury, Sittingbourne, and Ramsgate areas. Previous new homes sales experience is preferred, although applicants from other customer-focused sales backgrounds will also be considered. As a New Homes Sales Advisor, you will guide customers through every stage of the home-buying journey, from initial enquiry through to reservation, ensuring an outstanding customer experience while achieving sales targets. Key Responsibilities You will deliver an exceptional customer experience throughout the sales process, building strong relationships with prospective purchasers and understanding their individual needs. You will proactively follow up enquiries, converting leads into site visits and reservations, while developing an excellent knowledge of the local area, housing developments, and market conditions. You will confidently present homes, specifications, incentives and purchasing options to maximise sales opportunities, achieve individual and team sales targets, and ensure all sales administration and customer records are accurate and up to date. About You Previous new homes sales experience is preferred; however, we will also consider candidates with a proven sales background in a customer-focused environment such as housebuilding, estate agency, retail, hospitality, banking, or similar sectors. You will have excellent communication, negotiation, and relationship-building skills, be commercially minded with the drive to achieve and exceed sales targets and possess strong organisational skills with the ability to work independently. A proactive attitude, good IT skills, a full UK driving licence and access to a vehicle are essential. You must be available to work weekends, bank holidays and travel across the region when required. What is on Offer A competitive basic salary, uncapped bonus scheme, private medical insurance, 26 days' annual leave increasing with length of service, a flexible benefits package, enhanced family-friendly policies, ongoing training and development, excellent career progression opportunities, and a supportive, inclusive working environment with a leading national housebuilder.
05/10/2026
Full time
We are recruiting on behalf of one of our clients, a leading national housebuilder, for an enthusiastic and customer-focused New Homes Sales Advisor. This is an exciting opportunity for a driven sales professional who thrives in a target-driven environment and is passionate about delivering exceptional customer service. Candidates must be happy to commute across the Canterbury, Sittingbourne, and Ramsgate areas. Previous new homes sales experience is preferred, although applicants from other customer-focused sales backgrounds will also be considered. As a New Homes Sales Advisor, you will guide customers through every stage of the home-buying journey, from initial enquiry through to reservation, ensuring an outstanding customer experience while achieving sales targets. Key Responsibilities You will deliver an exceptional customer experience throughout the sales process, building strong relationships with prospective purchasers and understanding their individual needs. You will proactively follow up enquiries, converting leads into site visits and reservations, while developing an excellent knowledge of the local area, housing developments, and market conditions. You will confidently present homes, specifications, incentives and purchasing options to maximise sales opportunities, achieve individual and team sales targets, and ensure all sales administration and customer records are accurate and up to date. About You Previous new homes sales experience is preferred; however, we will also consider candidates with a proven sales background in a customer-focused environment such as housebuilding, estate agency, retail, hospitality, banking, or similar sectors. You will have excellent communication, negotiation, and relationship-building skills, be commercially minded with the drive to achieve and exceed sales targets and possess strong organisational skills with the ability to work independently. A proactive attitude, good IT skills, a full UK driving licence and access to a vehicle are essential. You must be available to work weekends, bank holidays and travel across the region when required. What is on Offer A competitive basic salary, uncapped bonus scheme, private medical insurance, 26 days' annual leave increasing with length of service, a flexible benefits package, enhanced family-friendly policies, ongoing training and development, excellent career progression opportunities, and a supportive, inclusive working environment with a leading national housebuilder.
Health & Safety Advisor London Bridge £39,700 to £45,000, depending on experience Hyde is looking for a Health & Safety Advisor to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Health & Safety Advisor at Hyde, you will support the Health and Safety Manager in providing practical advice, assurance and guidance to help the organisation meet its statutory and regulatory duties. You will carry out investigations, audits and inspections, support managers across the business, and maintain effective health and safety systems, records and communications. Key Duties Support the planning, delivery and review of Hyde s annual health and safety plan, policies and procedures. Carry out assurance inspections and audits across the business, including Hyde s Direct Labour Organisation operations. Provide practical advice, coaching and training updates to managers, including safety talks and toolbox talks. Support incident management by logging incidents, assisting with investigations, reporting findings and sharing lessons learned. Administer lone-worker devices and DSE assessment systems, maintain records and escalate health and safety matters appropriately. Why Join Hyde? Hyde is part of the Hyde group one of the UK s leading housing providers, managing and owning around 120,000 homes nationwide. We re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference. As a Health & Safety Advisor we re seeking someone who can bring: Proven experience in providing health and safety advice, assurance and operational support. Strong communication, collaboration and attention to detail. A proactive mindset and passion for promoting a positive health and safety culture. The ability to carry out audits and inspections, support investigations and engage stakeholders effectively. The Benefits of Joining Hyde Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we re committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified.
02/10/2026
Full time
Health & Safety Advisor London Bridge £39,700 to £45,000, depending on experience Hyde is looking for a Health & Safety Advisor to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development. As a Health & Safety Advisor at Hyde, you will support the Health and Safety Manager in providing practical advice, assurance and guidance to help the organisation meet its statutory and regulatory duties. You will carry out investigations, audits and inspections, support managers across the business, and maintain effective health and safety systems, records and communications. Key Duties Support the planning, delivery and review of Hyde s annual health and safety plan, policies and procedures. Carry out assurance inspections and audits across the business, including Hyde s Direct Labour Organisation operations. Provide practical advice, coaching and training updates to managers, including safety talks and toolbox talks. Support incident management by logging incidents, assisting with investigations, reporting findings and sharing lessons learned. Administer lone-worker devices and DSE assessment systems, maintain records and escalate health and safety matters appropriately. Why Join Hyde? Hyde is part of the Hyde group one of the UK s leading housing providers, managing and owning around 120,000 homes nationwide. We re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference. As a Health & Safety Advisor we re seeking someone who can bring: Proven experience in providing health and safety advice, assurance and operational support. Strong communication, collaboration and attention to detail. A proactive mindset and passion for promoting a positive health and safety culture. The ability to carry out audits and inspections, support investigations and engage stakeholders effectively. The Benefits of Joining Hyde Excellent pension scheme Generous holiday allowance Life assurance Award-winning flexible benefits platform Support for learning and career development Hybrid working options available Diversity, Inclusion & Accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we re committed to providing reasonable adjustments throughout the recruitment process and beyond. We reserve the right to close this advert early if a suitable candidate is identified.
CDM Principal Designer A long-established Construction Consultancy with strong Social Housing frameworks, are seeking a CDM Principal Designer who is familiar with Social Housing clients. You will look after London projects exclusively and conduct no more then 2 site inspections a month. This role would suit an experienced CDM Principal Designer who understands the particular challenges of working within social housing, including complex stakeholder structures and differing levels of client engagement with the CDM process. The CDM Principal Designer will enjoy working in a friendly, established team, on a strong pipeline of projects. You will work from home 3 days a week and enjoy a social office with circa 200 employees on the 2 days you spend in the office. The Role - Social Housing Projects The successful CDM Principal Designer will be supporting the process of limiting major and all CDM related risk during the design stage. The CDM Principal Designer The CDM Principal Designer suitable for this role will have at least 4 years within a CDM or H&S role. The CDM principal Designer suitable for this role will have experience of working with Social Housing clients. The CDM Principal Designer suitable for this role will have a NEBOSH Construction or a relevant level 3 equivalent H&S / NEBOSH certificate. The CDM Principal Designer having a membership with IOSH (TechIOSH or CertIOSH) or APS (AaPS or IMaPS), will be advantageous. In Return? The salary is negotiable dependant on your ability and experience but as a guide: Up to 60,000 pa Bonus Pension Season ticket loan Health care Gym membership Corporate incentive scheme There really is not a more exciting role for a CDM Principal Designer in the London market currently. If you are considering your career options currently, please contact George Cassidy at Brandon James on (phone number removed). Ref: GC95684 CDM / Principal Designer / NEBOSH / IOSH / Tech IOSH / Health and Safety / CertIOSH / ARB / CMIOSH / APS / IMaPS / CMaPS / CDM Consultant / CDM Advisor / RIBA / Design Safety / Social Housing
30/09/2026
Full time
CDM Principal Designer A long-established Construction Consultancy with strong Social Housing frameworks, are seeking a CDM Principal Designer who is familiar with Social Housing clients. You will look after London projects exclusively and conduct no more then 2 site inspections a month. This role would suit an experienced CDM Principal Designer who understands the particular challenges of working within social housing, including complex stakeholder structures and differing levels of client engagement with the CDM process. The CDM Principal Designer will enjoy working in a friendly, established team, on a strong pipeline of projects. You will work from home 3 days a week and enjoy a social office with circa 200 employees on the 2 days you spend in the office. The Role - Social Housing Projects The successful CDM Principal Designer will be supporting the process of limiting major and all CDM related risk during the design stage. The CDM Principal Designer The CDM Principal Designer suitable for this role will have at least 4 years within a CDM or H&S role. The CDM principal Designer suitable for this role will have experience of working with Social Housing clients. The CDM Principal Designer suitable for this role will have a NEBOSH Construction or a relevant level 3 equivalent H&S / NEBOSH certificate. The CDM Principal Designer having a membership with IOSH (TechIOSH or CertIOSH) or APS (AaPS or IMaPS), will be advantageous. In Return? The salary is negotiable dependant on your ability and experience but as a guide: Up to 60,000 pa Bonus Pension Season ticket loan Health care Gym membership Corporate incentive scheme There really is not a more exciting role for a CDM Principal Designer in the London market currently. If you are considering your career options currently, please contact George Cassidy at Brandon James on (phone number removed). Ref: GC95684 CDM / Principal Designer / NEBOSH / IOSH / Tech IOSH / Health and Safety / CertIOSH / ARB / CMIOSH / APS / IMaPS / CMaPS / CDM Consultant / CDM Advisor / RIBA / Design Safety / Social Housing
CDM Principal Designer A long-established Construction Consultancy with strong Social Housing frameworks, are seeking a CDM Principal Designer who is familiar with Social Housing clients. You will look after London projects exclusively and conduct no more then 2 site inspections a month. This role would suit an experienced CDM Principal Designer who understands the particular challenges of working within social housing, including complex stakeholder structures and differing levels of client engagement with the CDM process. The CDM Principal Designer will enjoy working in a friendly, established team, on a strong pipeline of projects. You will work from home 3 days a week and enjoy a social office with circa 200 employees on the 2 days you spend in the office. The Role - Social Housing Projects The successful CDM Principal Designer will be supporting the process of limiting major and all CDM related risk during the design stage. The CDM Principal Designer The CDM Principal Designer suitable for this role will have at least 4 years within a CDM or H&S role. The CDM principal Designer suitable for this role will have experience of working with Social Housing clients. The CDM Principal Designer suitable for this role will have a NEBOSH Construction or a relevant level 3 equivalent H&S / NEBOSH certificate. The CDM Principal Designer having a membership with IOSH (TechIOSH or CertIOSH) or APS (AaPS or IMaPS), will be advantageous. In Return? The salary is negotiable dependant on your ability and experience but as a guide: Up to 60,000 pa Bonus Pension Season ticket loan Health care Gym membership Corporate incentive scheme There really is not a more exciting role for a CDM Principal Designer in the London market currently. If you are considering your career options currently, please contact George Cassidy at Brandon James on (phone number removed). Ref: GC95684 CDM / Principal Designer / NEBOSH / IOSH / Tech IOSH / Health and Safety / CertIOSH / ARB / CMIOSH / APS / IMaPS / CMaPS / CDM Consultant / CDM Advisor / RIBA / Design Safety / Social Housing
30/09/2026
Full time
CDM Principal Designer A long-established Construction Consultancy with strong Social Housing frameworks, are seeking a CDM Principal Designer who is familiar with Social Housing clients. You will look after London projects exclusively and conduct no more then 2 site inspections a month. This role would suit an experienced CDM Principal Designer who understands the particular challenges of working within social housing, including complex stakeholder structures and differing levels of client engagement with the CDM process. The CDM Principal Designer will enjoy working in a friendly, established team, on a strong pipeline of projects. You will work from home 3 days a week and enjoy a social office with circa 200 employees on the 2 days you spend in the office. The Role - Social Housing Projects The successful CDM Principal Designer will be supporting the process of limiting major and all CDM related risk during the design stage. The CDM Principal Designer The CDM Principal Designer suitable for this role will have at least 4 years within a CDM or H&S role. The CDM principal Designer suitable for this role will have experience of working with Social Housing clients. The CDM Principal Designer suitable for this role will have a NEBOSH Construction or a relevant level 3 equivalent H&S / NEBOSH certificate. The CDM Principal Designer having a membership with IOSH (TechIOSH or CertIOSH) or APS (AaPS or IMaPS), will be advantageous. In Return? The salary is negotiable dependant on your ability and experience but as a guide: Up to 60,000 pa Bonus Pension Season ticket loan Health care Gym membership Corporate incentive scheme There really is not a more exciting role for a CDM Principal Designer in the London market currently. If you are considering your career options currently, please contact George Cassidy at Brandon James on (phone number removed). Ref: GC95684 CDM / Principal Designer / NEBOSH / IOSH / Tech IOSH / Health and Safety / CertIOSH / ARB / CMIOSH / APS / IMaPS / CMaPS / CDM Consultant / CDM Advisor / RIBA / Design Safety / Social Housing
Housing Advisor Lambeth Contract £23.51 per hour PAYE or £30.67 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Advisor Role will be 3 days a week in the office / 2 days remote. Monday - mandatory with 2 other days on a rota. Based in Camberwell, SE5 8RX This is one of a number of roles we are recruiting for please visit our website colbernlimited co uk To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual s needs and circumstances. To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. Key Areas of Responsibility To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service Manage a caseload of priority and non-priority need customers in housing need and maintain accurate and detailed casework records identifying priorities and meeting individual and service performance targets. Manage conflicting priorities between case work, face to face interviews and operate an effective telephone service to ensure all customers can speak to housing advisers on the day of enquiry To use a range of housing options to provide alternatives to temporary accommodation, assessing the suitability of private renting as an option, working closely with the Lettings service. To provide private sector advice and casework to prevent the loss of private rented and owner-occupied accommodation and to ensure that accommodation is affordable and in a fit state of repair. To gather, record and verify information in relation to housing and homeless applications and assist those customers or who need support to bid for permanent council or registered provider properties. To provide advice and support to tenants affected by welfare reform. The post holder will actively engage private tenants and other residents affected by benefit changes and prevent homelessness by negotiating with landlords, increasing incomes, helping tenants to move to more affordable accommodation or supporting them into work and engaging with other support services. To respond effectively to prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers, including people who are challenging and demanding To assess the housing-related support needs of single people and arrange access to appropriate housing related support services (Pathways services) via agreed referral procedures. To assist customers living in supported housing to move to suitable and appropriate accommodation when they are ready to move into general needs accommodation. To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager To maintain and develop an excellent knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council s Equal Opportunities Policy and to actively promote and uphold the Council s FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
26/09/2026
Contract
Housing Advisor Lambeth Contract £23.51 per hour PAYE or £30.67 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Advisor Role will be 3 days a week in the office / 2 days remote. Monday - mandatory with 2 other days on a rota. Based in Camberwell, SE5 8RX This is one of a number of roles we are recruiting for please visit our website colbernlimited co uk To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual s needs and circumstances. To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. Key Areas of Responsibility To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service Manage a caseload of priority and non-priority need customers in housing need and maintain accurate and detailed casework records identifying priorities and meeting individual and service performance targets. Manage conflicting priorities between case work, face to face interviews and operate an effective telephone service to ensure all customers can speak to housing advisers on the day of enquiry To use a range of housing options to provide alternatives to temporary accommodation, assessing the suitability of private renting as an option, working closely with the Lettings service. To provide private sector advice and casework to prevent the loss of private rented and owner-occupied accommodation and to ensure that accommodation is affordable and in a fit state of repair. To gather, record and verify information in relation to housing and homeless applications and assist those customers or who need support to bid for permanent council or registered provider properties. To provide advice and support to tenants affected by welfare reform. The post holder will actively engage private tenants and other residents affected by benefit changes and prevent homelessness by negotiating with landlords, increasing incomes, helping tenants to move to more affordable accommodation or supporting them into work and engaging with other support services. To respond effectively to prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers, including people who are challenging and demanding To assess the housing-related support needs of single people and arrange access to appropriate housing related support services (Pathways services) via agreed referral procedures. To assist customers living in supported housing to move to suitable and appropriate accommodation when they are ready to move into general needs accommodation. To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager To maintain and develop an excellent knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council s Equal Opportunities Policy and to actively promote and uphold the Council s FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
As a Housing Advisor in within the borough, you'll play a key role in helping individuals and families navigate housing options and resolve issues. Your work will ensure the smooth delivery of housing services within the public sector, making a real difference in the property department. Client Details The Local authority operates within a borough of over 300,000 residents in London Description Provide advice and support to individuals on housing options and services. Assist with applications for housing and related services. Maintain accurate records and documentation of client cases. Liaise with other teams and organisations to address housing needs. Handle enquiries and resolve issues promptly and professionally. Ensure compliance with relevant policies and procedures. Conduct assessments to determine housing eligibility and priorities. Provide guidance on tenancy agreements and housing rights. Profile A successful Housing Advisor should have: Experience in providing housing advice or working in a similar role. Knowledge of housing legislation and policies. Strong organisational and communication skills. The ability to work effectively with diverse client groups. Proficiency in maintaining accurate records and case management systems. A proactive and problem-solving approach to client needs. Job Offer Hourly pay of 20.00 to 22.00, dependent on the level of experience. Temporary position offering flexibility in Brixton. Opportunity to contribute to meaningful public sector work in housing. If you're interested in this role, apply now.
14/09/2026
Seasonal
As a Housing Advisor in within the borough, you'll play a key role in helping individuals and families navigate housing options and resolve issues. Your work will ensure the smooth delivery of housing services within the public sector, making a real difference in the property department. Client Details The Local authority operates within a borough of over 300,000 residents in London Description Provide advice and support to individuals on housing options and services. Assist with applications for housing and related services. Maintain accurate records and documentation of client cases. Liaise with other teams and organisations to address housing needs. Handle enquiries and resolve issues promptly and professionally. Ensure compliance with relevant policies and procedures. Conduct assessments to determine housing eligibility and priorities. Provide guidance on tenancy agreements and housing rights. Profile A successful Housing Advisor should have: Experience in providing housing advice or working in a similar role. Knowledge of housing legislation and policies. Strong organisational and communication skills. The ability to work effectively with diverse client groups. Proficiency in maintaining accurate records and case management systems. A proactive and problem-solving approach to client needs. Job Offer Hourly pay of 20.00 to 22.00, dependent on the level of experience. Temporary position offering flexibility in Brixton. Opportunity to contribute to meaningful public sector work in housing. If you're interested in this role, apply now.
