65 jobs found

Housing Officer We are seeking an experienced Housing Officer to deliver a professional, customer-focused housing management service across a designated locality. This role is ideal for someone with strong tenancy and neighbourhood management experience who is passionate about creating safe, sustainable communities. Key Responsibilities: Manage a varied caseload including anti-social behaviour (ASB), tenancy breaches, neighbourhood disputes, safeguarding concerns, fraud investigations, and tenancy changes. Build positive relationships with residents, local authorities, partner agencies, and community stakeholders. Carry out neighbourhood inspections and estate management activities to maintain safe, clean, and welcoming communities. Deliver excellent customer service and resolve issues promptly and effectively. Ensure compliance with housing legislation, policies, procedures, and regulatory requirements. Work collaboratively with internal teams to improve customer outcomes and community wellbeing. Maintain accurate records and high-quality data management systems. Promote health, safety, building compliance, and safeguarding best practice at all times. Requirements: Previous experience in a Housing Officer, Neighbourhood Officer, Tenancy Officer, or similar housing management role. Full UK driving licence and access to a vehicle. Strong knowledge of tenancy management, leasehold management, ASB casework, and neighbourhood services. Experience working with vulnerable customers and multi-agency partners. Excellent communication, negotiation, and problem-solving skills. Ability to manage a demanding caseload and prioritise effectively. Competent IT skills and experience maintaining accurate case records.

We're working with a well-established Housing Association in Greater Manchester seeking an experienced professional to join their Leasehold & Private Rent team on a temporary basis . This is an excellent opportunity to secure an immediate start, benefit from weekly pay , gain experience with a respected housing provider and enjoy the flexibility of contract work, with the potential for extension. You'll be responsible for managing a portfolio of leasehold and private rented properties, ensuring excellent customer service while maintaining compliance with leasehold legislation, service charge requirements and property management standards. Key responsibilities of a Leasehold Officer include: Managing leasehold and private rented schemes and providing a high-quality customer-focused service. Setting and monitoring service charge budgets and managing expenditure. Leading on Section 20 consultation processes. Managing repairs, insurance claims and sinking funds. Conducting regular scheme, health & safety and property inspections. Managing void properties, coordinating lettings agents and overseeing void works. Managing tenancy matters, repairs and contractor performance. Producing accurate reports and maintaining housing management systems. Processing Right to Buy, Right to Acquire, lease extensions, staircasing and assignments. Liaising with solicitors, contractors, internal departments and external stakeholders. Ensuring compliance with legislation, financial regulations and organisational policies. We're looking for someone who has: Previous experience within a Leasehold Officer, Property Manager, Housing Officer or Neighbourhood Officer role. Experience managing leasehold properties, service charges and Section 20 consultations. Knowledge of Right to Buy, Right to Acquire or Shared Ownership processes. Strong customer service and stakeholder management skills. Experience managing contractors, repairs and property inspections. Excellent organisational and administrative skills. A full UK driving licence with access to a vehicle for business use. Why Apply? Weekly pay. Competitive hourly rate. Dedicated recruitment consultant throughout your assignment. Opportunity to work with a respected Housing Association. Immediate start available. Potential for contract extension. Valuable experience within a busy and supportive housing team. If you're an experienced housing professional looking for your next temporary opportunity, we'd love to hear from you. Apply today or contact us for more information. Please apply or contact (url removed)

Annual salary: up to £34,000.00 Complaints Officer Location: West London Contract: Full Time Permanent Salary: Up to £34,000 We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: We are looking for a Complaints Officer to join our team who can positively represent Mears, working with Octavia Housing Association to provide front facing support and advice for all complaints. Putting the client at the heart of everything we do; ensuring we meet the needs of the business and our client. As a Complaints Officer, you will be working alongside our Octavia contract within the Social housing project, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Key Responsibilities: Help resolve front-line complaints and queries Assist with complaint investigations and ensure thorough documentation Deliver a front-line professional service to our client, ensuring a positive experience Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and the client Assist with social value initiatives and customer engagement across all channels Champion social value, internal communications, and the red thread approach Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Work with local authorities, contractors, and support services to resolve complex resident issues Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Key Criteria: Experience in handling complaints and resolving queries Experience of working within Social Housing Understanding of Voids & Repairs Clear written and verbal communication skills Great customer service skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Officer Launceston 3-4 month contract 27 hours per week £20.75 per hour plus holiday pay or £27.10 Umbrella We are currently recruiting for a proactive and experienced Housing Officer to join one of our key clients in Cornwall, covering across the North Cornwall area. The Housing Officer will be the primary relationship manager for customers. They will deliver front line customer service, response to tenancy enquiries, manage community standards and address tenancy breaches. There will also be involvement in new developments. They will work closely with internal teams, and external partners, to maintain safe, welcoming environments and foster strong community ties. Provide outstanding service and support for customers, handling queries, permissions and tenancy management. Conduct tenancy sign-ups, viewings and ensure compliance with tenancy agreements. Manage cases of tenancy breaches, including the Safeguarding of customers. Oversee estate standards and service contract to ensure value for money and a high-quality living environment. Lead the delivery of vibrant resident engagement and support community development objectives within your geographical patch Working Pattern: Monday to Friday Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service. To be considered for this Housing Officer role, you should have: Experience in social housing with experience of tenancy, estate and housing management. Strong interpersonal skills. Excellent organisational skills to manage competing priorities in a fast-paced environment. Have an excellent customer focus, with an ability and drive to improve customer satisfaction. Hold a full UK driving licence and access to a suitable vehicle. For further information about this Housing Officer role, please contact specialist Social Housing recruiter, Mark Grove, on (phone number removed) or apply via this site

Housing Officer - Bedfordshire Rate: 27.53 - 28.12 ph (Umbrella) Working pattern - Hybrid 1-2 days on site / in office rest from home Duration: Initial 4 months Potential to extend and / or eventually go perm or fixed term. We're seeking experienced Housing Officers to join a busy Housing Association, managing a patch across Bedfordshire You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Access to a car Eden Brown is acting as an Employment Business in relation to this vacancy.

Neighbourhood Housing Officer - Agency Contract Location: Launceston / North Cornwall Pay: £20.75 per hour Hours: 37 hours per week (Monday-Friday) Contract: Temporary until October 2026 Are you an experienced Housing Officer looking for your next opportunity in social housing? We're recruiting for a Neighbourhood Housing Officer to manage a geographical patch across North Cornwall , delivering high-quality tenancy and neighbourhood management services while making a real difference to local communities. What you'll be doing: Managing a patch of social housing properties and acting as the main point of contact for residents. Delivering excellent tenancy and neighbourhood management services. Conducting tenancy sign-ups, property viewings and tenancy visits. Investigating and resolving tenancy breaches, including ASB and safeguarding concerns. Monitoring estate standards and contractor performance to ensure high-quality neighbourhoods. Building strong relationships with residents, colleagues and partner agencies. Supporting resident engagement and community development initiatives. We're looking for someone with: Experience in social housing , tenancy or neighbourhood management. Strong knowledge of tenancy management and estate services. Excellent communication and customer service skills. The ability to manage a varied caseload and prioritise competing demands. A proactive, organised and solutions-focused approach. Full UK driving licence and access to a suitable vehicle (essential). Enhanced DBS check required. Interested? To apply or find out more, contact Carol Jones : Or send your CV today for immediate consideration.

Housing Manager Location: Didsbury, Manchester Salary 54,711 - 57,590 (Starting salary 54,711) Full time 35 hours per week Fixed term contract 18 months About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role We have an exciting opportunity to join our Housing Management and Support team as a Housing Manager (Lettings Lead) to lead our housing management team including responsibility for lettings across social and affordable rented homes. You'll manage and support a team of Housing Officers and Assistants, helping them deliver a consistent, high-quality service. You'll also play a key role in improving performance, reducing void loss and making sure our service is efficient, compliant and customer focused. What you'll be doing Lead housing management and lettings services, including voids, allocations, new developments and changes of tenancy Oversee all housing and tenancy management activities, ensuring services are delivered in line with policy and good practice Make decisions across tenancy management processes, including tenancy sustainment, breaches and terminations Manage team performance across housing management and lettings, improving outcomes and addressing underperformance Monitor performance data, including void turnaround, rent loss and tenancy outcomes Ensure services are efficient, compliant and deliver value for money Work with colleagues and partners to provide joined-up support for customers and communities Manage budgets, compliance and risk within the service About you We're looking for someone with strong leadership and communication skills, able to work confidently with customers, colleagues and partners. You will be calm under pressure, able to make sound decisions and handle complex or sensitive situations. You'll be an effective people leader, able to support and motivate a team, manage performance and drive improvement. You'll take a collaborative approach and be committed to delivering high-quality services and positive outcomes for customers and communities. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 1 July 2026 Interview Date: Friday 10 July 2026 For an informal discussion please contact Claire Davies, on (phone number removed), or e-mail . Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

Job Title: Property Advisor Location: Ealing, W5 2HL - Full time office based - Includes travel around borough Hourly rate 22.02 PAYE / 28.71 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are seeking an experienced Property Advisor to support the successful turnaround and letting of void properties across Ealing. This is a field-based role requiring regular travel between properties, so a car user is preferred . About the Role You will play a key role in preparing void properties for re-let, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently. You will be responsible for conducting property viewings, completing tenancy sign-ups and providing excellent customer service to prospective tenants. Key Responsibilities Arrange and conduct viewings of void properties. Complete tenancy sign-ups in line with council procedures. Promote available properties and support applicants through the lettings process. Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids. Maintain accurate property and tenancy records using housing management systems. Manage property keys and access arrangements. Support vulnerable residents and liaise with relevant agencies where required. Ensure properties meet lettable standards and all compliance requirements. Essential Requirements Previous experience carrying out viewings and sign-ups of void properties within a housing association, local authority or social housing environment. Strong understanding of the voids and lettings process. Excellent customer service and communication skills. Ability to work independently and manage a busy workload. Good IT skills, including Microsoft Office and housing management systems. Experience maintaining accurate records and meeting performance targets. Desirable Requirements Knowledge of social housing legislation and tenancy management. Experience working with vulnerable residents. Housing qualification (CIH, HNC/HND Housing or equivalent). Additional Information A car user is preferred due to the requirement to travel regularly between properties across Ealing. Full UK driving licence desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent homelessness where possible. Manage a caseload of customers, ensuring timely and accurate case management. Make statutory decisions and issue legally compliant notifications. Arrange temporary accommodation where appropriate. Work collaboratively with internal departments and external agencies to deliver positive outcomes. Maintain accurate records and case notes using housing management systems. Ensure services are delivered in line with safeguarding responsibilities and equality legislation. Essential Requirements Experience working in housing, homelessness, tenancy support, or a related field. Knowledge of homelessness legislation, housing law, and welfare benefits. Strong case management and problem-solving skills. Excellent communication, negotiation, and customer service abilities. Ability to manage a varied and demanding caseload effectively. Experience producing accurate reports, records, and statutory correspondence. Competent IT skills, including experience using case management systems and Microsoft Office. If you have the relevant skills then please apply today!

Large Housing Association requires a Housing Officer to provide a personal holistic housing management service to residents. Responsibilities: Responsible and accountable to residents for providing an excellent, empathetic, and personal housing management service. This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately. Take ownership of your work and support residents to deliver a quality service You will influence others and advocate effectively for your residents to get the job done. You will be connected to tenants in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Look for opportunities to continually improve the service and anticipate the needs of your customers Assess prospective residents and establish a professional and trustworthy relationship with from the very start of the tenancy. Manage void properties to be ready to let including specifying work orders on standard voids. Manage landlord repair Work with Asset Management colleagues to resolve complex repairs in a timely manner. Complete all actions required to ensure effective rent and service charge collection and debt management. Identify customer support needs and work with partners to make sure customers are safe in their homes. Identify over-crowding or under occupation and work with your customer to help them move to a more suitable home. Inspect the condition of each estate you manage every month and take necessary action to keep your estates and blocks clean and tidy as well as reporting any hazards or risks. Complete all FRA actions as directed. Skills and experience: Excellent communication skills and a commitment to providing the best possible customer experience Previous experience working as a Housing Officer or general Social Housing experience £21.59 ph PAYE or £28.56 ph Umbrella

PRS Lettings Officer Are you a commercially driven property professional with a passion for building landlord relationships and closing deals? Do you thrive in a target-led environment where your earnings directly reflect your performance? If so, we have an exciting opportunity for you. Location: Office based in Brentwood, Essex , with fully remote working following successful completion of training (approx. 2 weeks). Salary & Package: 40,000 per annum plus uncapped commission - 20% of net incentive on all procured properties Realistic first-year OTE: 60,000+ The Role An established property and housing solutions provider is expanding and is looking to appoint two PRS Housing & Lettings Officers to support portfolio growth across London and the Home Counties. This role focuses on procuring and letting private rented sector properties through incentive-led schemes in partnership with multiple local authorities. You will be responsible for managing landlord relationships, letting properties on long-term ASTs (typically 24 months), and driving new business opportunities. Key Responsibilities Engage and negotiate with private landlords and agents to secure new properties Let properties via local authority housing schemes Manage the lettings process from instruction to tenancy start Maintain strong relationships with landlords, tenants and stakeholders Ensure all lettings are compliant and accurately documented Contribute to portfolio growth across London and the Home Counties What We're Looking For Experience within residential lettings, PRS, property management role Strong communication and negotiation skills Commercially minded and motivated by commission and performance Comfortable dealing with landlords, agents and professional stakeholders Highly organised, self-motivated and able to work independently Confident managing multiple properties and conversations simultaneously Interview Process Two-stage interview process If you're a driven property professional looking for a role where effort directly equals earnings, we look forward to hearing from you. Apply today for a confidential discussion. Linsco is acting as an Employment Agency in relation to this vacancy.

Job Title: Housing Officer Location: Inverness Salary: Equivalent to up o £50,000 per annum, depending on experience Job Type: Temporary (Immediate start until end of November) Full time The Opportunity: Our client, an established organisation within the housing sector, is seeking an experienced Housing Officer to join their team on a temporary basis until the end of November. This is an excellent opportunity for a confident and capable housing professional who can manage their own patch, deliver a high quality tenancy management service and support tenants to sustain their homes and communities. You ll be joining a fast paced and customer focused environment where no two days are the same. Hybrid working is available following initial training, alongside a flexible working policy. Key Responsibilities: Manage a designated tenancy patch, delivering a proactive and customer focused housing management service Carry out tenancy sign-ups, terminations, tenancy changes and estate inspections Conduct regular tenancy visits, property checks and sustainment support visits Manage and investigate anti-social behaviour cases and neighbour disputes using early intervention and enforcement tools Support allocations, viewings and void turnaround processes to minimise rent loss Work closely with internal teams and external partners including local authority services, health professionals and support agencies Support vulnerable tenants through safeguarding, tenancy sustainment and appropriate signposting Maintain accurate records and ensure compliance with relevant housing legislation and organisational procedures Requirements: Essential Previous experience working as a Housing Officer or in a similar housing management role Strong understanding of Scottish housing legislation and tenancy management processes Experience dealing with ASB, tenancy sustainment and estate management Excellent communication, negotiation and problem solving skills Ability to manage a varied caseload independently Experience working with vulnerable customers Strong IT skills including Microsoft 365 and housing management systems Full UK driving licence and access to a vehicle Enhanced Disclosure Scotland clearance (or willingness to obtain) CIH Level 4 (or working towards) Desirable Experience within a Housing Association or local authority housing service Knowledge of trauma informed practice Experience attending multi agency meetings (e.g. MARAC / MAPPA) Supervisory or mentoring experience What's on Offer: Equivalent salary of up to £50,000 per annum, depending on experience Temporary contract until end of November to finish a maternity cover Monday - Thursday: 9 am 5 pm Friday 9 am 4:30 pm 1 hour lunch break Hybrid working following training Flexi-time policy available after training Immediate start available About You: You are an experienced Housing Officer who enjoys autonomy, problem-solving and delivering a high-quality tenancy service. You are confident managing your own workload, engaging with tenants and partners, and handling complex housing issues in a calm and professional manner. How to Apply: For any questions ahead of applying, contact Lauren at Global Highland.

Location: East Midlands (Hybrid Working 3-4 days on site) Contract: Initial 3 Months Rate: Negotiable Start Date: ASAP Key Responsibilities: Managing a designated housing patch Delivering tenancy management services across a portfolio of properties Conducting tenancy audits, estate inspections, and resident visits Managing Anti-Social Behaviour (ASB) cases from investigation through to resolution Handling tenancy breaches and tenancy enforcement action where required Supporting tenancy sustainment and resident engagement initiatives Managing low-level rent arrears and working alongside income teams Liaising with internal departments, local authorities, support services, and external agencies Ensuring compliance with housing policies, procedures, and relevant housing legislation Maintaining accurate records and case management systems Requirements: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or Housing Management Officer Strong background in tenancy management within social housing Experience managing ASB cases and tenancy-related casework Knowledge of housing legislation and tenancy enforcement processes Excellent communication and stakeholder management skills Ability to manage a diverse caseload independently Full UK Driving Licensce If you're interested in hearing more about this opportunity, please send over your updated CV or get in touch at for a confidential discussion. If this role isn't suitable for you, referrals and recommendations are always appreciated.

Are you an experienced Housing Officer looking for your next interim opportunity? We're seeking a proactive and customer-focused individual to join a busy housing team, managing a neighbourhood patch across North Cornwall. This is a fantastic opportunity to play a key role in supporting residents, maintaining thriving communities, and delivering an excellent housing management service. The Role As Housing Officer, you'll be the main point of contact for customers within your patch, providing a comprehensive housing management service and building strong relationships with residents and community partners. Key responsibilities will include: Managing a portfolio of tenancies and providing advice and support to residents. Conducting tenancy sign-ups, property viewings and ensuring compliance with tenancy agreements. Investigating and managing tenancy breaches, anti-social behaviour and safeguarding concerns. Responding to customer enquiries, requests and permissions in a professional and timely manner. Maintaining high estate standards and monitoring service contracts to ensure value for money. Working closely with internal teams and external agencies to support customers and communities. Delivering resident engagement activities and community initiatives to promote sustainable neighbourhoods. Supporting housing management activities linked to new developments where required. About YouTo be successful in this role, you'll have: Previous experience within social housing, including tenancy, estate and housing management. Strong communication and relationship-building skills. Excellent organisational skills and the ability to manage a varied workload. A customer-focused approach with a passion for delivering high-quality services. The ability to handle sensitive situations professionally and confidently. A full UK driving licence and access to your own vehicle. What's on Offer? Salary of £39,923 per annum. 37 hours per week, Monday to Friday. Fixed-term contract until October 2026. Opportunity to make a real difference within local communities across North Cornwall. Immediate start available. Additional Information Location: North Cornwall Contract: Fixed Term until October 2026 Hours: 37 per week, Monday to Friday Closing Date: 15th July Please note that this role is subject to an Enhanced DBS check . We are committed to safeguarding and promoting the welfare of vulnerable individuals and expect all employees to share this commitment. Interested? Apply today to be considered for this rewarding Housing Officer opportunity or contact Chelsea Goodman in the Pertemps Plymouth office.

Housing Officer - Supported Living Location: Southbourne Salary: £14 - £15 per hour + weekend enhancements Job Type: Part-time (25 hours per week), Temporary with potential to become Permanent Flexible working hours We are seeking a Housing Officer to join a values-led organisation that provides supported living accommodation for adults with additional needs. This role is ideal for an experienced housing professional who is passionate about delivering high-quality tenancy management and ensuring residents can sustain independent living. Day-to-day of the role: Manage tenancy agreements, including sign-ups, renewals, and terminations. Support residents with rent payments and resolving arrears. Assist with housing benefit applications, queries, and liaising with local authorities. Act as the main point of contact for all housing-related matters. Ensure compliance with tenancy conditions and relevant housing legislation. Maintain accurate records and documentation relating to tenancies and housing management. Liaise with external agencies, including local councils, DWP, and support services. Support residents to understand their rights and responsibilities as tenants. Contribute to a safe, well-managed, and compliant housing environment. Required Skills & Qualifications: Previous experience in a Housing Officer or similar tenancy management role. Strong knowledge of tenancy agreements, housing legislation, and housing benefits. Excellent communication skills with the ability to build positive relationships with residents and stakeholders. Confident in managing a varied caseload and prioritising workload effectively. Strong administrative and organisational skills. A proactive and solution-focused approach. Full UK driving licence and access to a vehicle is desirable. Benefits: Competitive hourly rate with weekend enhancements. Flexible working options. Pension scheme and additional employee benefits. Supportive and collaborative working environment. Opportunity to make a tangible difference within a community-focused organisation. If you are an experienced Housing Officer looking for your next opportunity within a supportive and purpose-driven organisation, please submit your CV and cover letter detailing your relevant experience.

The Housing Officer will oversee property management and tenant relations, ensuring compliance with industry standards while providing excellent service. Client Details The employer is a small-sized organisation operating within the technology & telecoms industry. They are committed to delivering innovative solutions while maintaining a focus on property management and tenant satisfaction. Description Manage a portfolio of residents and stakeholders, acting as the primary point of contact and building strong, trusted relationships. Lead the delivery of tenancy-related projects and service improvements, ensuring outcomes are achieved within agreed timescales. Conduct regular resident engagement and review meetings to understand needs, monitor progress, and address emerging risks. Deliver resident training, guidance, and support to maximise engagement with housing services and digital solutions. Identify opportunities to improve service delivery, tenant satisfaction, and operational performance across the housing portfolio. Work collaboratively with internal teams and external partners to resolve issues, coordinate actions, and achieve positive resident outcomes. Maintain accurate case records, prepare performance reports, and use customer insight to support continuous service improvement and tenancy success. Profile A successful Housing Officer should have: Experience in property management or a related field. Knowledge of housing regulations and compliance requirements. Strong organisational and problem-solving skills. Excellent communication and customer service abilities. Proficiency with property management software or related tools. A proactive approach to managing tenant relationships and challenges. Strong Social Housing Background Job Offer Competitive salary ranging from 36,000 to 40,000 per annum. Permanent role based in Manchester Opportunities for professional growth and development. Supportive and collaborative company culture. If you are ready to take the next step in your career as a Housing Officer, we encourage you to apply today!

Join a Values-Led Charity Making a Difference The Frank Parkinson Yorkshire Trust is a long-established almshouse charity providing high-quality independent living accommodation for older people in Guiseley. Home to 44 residents, our attractive and well-maintained site offers more than housing - it provides a safe, supportive community where people can live independently with dignity and confidence. We are looking for an enthusiastic and compassionate Housing Officer to join our small, dedicated team. This is an opportunity to take ownership of a varied and rewarding role, combining housing management, resident engagement, estate management, and community development. About the Role Reporting to the Head of Operations, you will lead the day-to-day housing management and estate services across our site. You will build positive relationships with residents, support their wellbeing and independence, ensure homes and communal areas are safe and well managed, and help create a vibrant community environment. This is a hands-on role suited to someone who enjoys working closely with people, takes pride in delivering excellent services, and can balance resident support with professional housing management responsibilities. Key Responsibilities Manage housing applications, allocations, viewings, sign-ups, and empty homes. Carry out regular resident visits to support wellbeing, independence, and tenancy sustainability. Lead day-to-day estate management activities and property inspections. Monitor repairs, contractors, and compliance activities to ensure high standards are maintained. Respond effectively to resident enquiries, concerns, complaints, and safeguarding matters. Maintain accurate records and support housing, health and safety, and compliance requirements. Organise resident events, engagement activities, and community initiatives. Build positive relationships with residents, families, contractors, local organisations, and partner agencies. Contribute to service improvements and support reporting for senior management and Trustees. Provide occasional support outside normal working hours in emergency situations, with time off in lieu provided. What We're Looking For We are seeking someone who: Has experience in housing, property, community, support, or customer-focused services. Enjoys working directly with older people and supporting independent living. Has excellent communication, organisational, and problem-solving skills. Can work independently while contributing positively to a small team. Demonstrates empathy, professionalism, and sound judgement. Is confident managing competing priorities and maintaining accurate records. Understands the importance of safeguarding, health and safety, and resident wellbeing. Why Join Us? At The Frank Parkinson Yorkshire Trust, you'll be part of a small organisation where your contribution is visible, valued, and genuinely makes a difference.

Housing Officer Location: Reading (Regular Travel Across Slough & London) Rate: £200-£250 per day (Umbrella) Contract: 3-Month Temporary Contract Start Date: ASAP We are currently recruiting for an experienced Housing Officer to join a busy housing team on an initial 3-month temporary contract with an immediate start. You will be responsible for managing a patch of approximately 310 properties , providing a high-quality housing management service while building positive relationships with residents and ensuring tenancy obligations are met. Key Responsibilities: Manage a portfolio of approximately 310 residential properties Handle rent arrears and support income recovery Investigate and manage Anti-Social Behaviour (ASB) cases Conduct new tenancy sign-ups and ensure tenants understand their tenancy agreements Carry out general tenancy management duties, including estate inspections and resident visits Work closely with internal departments and external agencies to resolve tenancy-related issues Deliver an excellent customer-focused housing management service Requirements: Previous experience working as a Housing Officer or in a similar housing management role Proven experience managing rent arrears , ASB cases , and tenancy sign-ups Strong communication, organisation, and case management skills Full UK driving licence and access to a vehicle, or the ability to travel regularly across Reading, Slough, and London

An opportunity has arisen for an experienced Housing Officer to join a well-established housing association in Coventry on a temporary basis. This is a hybrid and flexible working role, combining community-based work with remote administrative duties, offering a balanced and supportive working arrangement. You will be supporting their housing management team in delivering effective ASB services across local neighbourhoods and communities. You will play a key role in managing ASB cases, improving tenant satisfaction, and contributing to safer and more sustainable communities across your allocated patch. Key Responsibilities of the Housing Officer: Manage a varied caseload of anti-social behaviour reports from initial complaint through to resolution Conduct estate visits, home visits, interviews, and community-based investigations Gather evidence and build case files to support appropriate case progression and outcomes Work closely with tenants, complainants, and alleged perpetrators to resolve disputes effectively Take proportionate enforcement action where required, including warnings, tenancy enforcement, and legal escalation Provide proactive housing management support across designated neighbourhood areas Maintain accurate and detailed case records using housing management and CRM systems Liaise with key partners including Police, PCSOs, safeguarding teams, and local agencies Support tenancy sustainment by addressing nuisance behaviour and promoting positive engagement Identify safeguarding and risk concerns, making appropriate referrals in line with procedures Complete timely case updates, reports, and administrative tasks between field visits Ideal Candidate: Experienced Housing or ASB Officer with strong frontline case management experience Confident managing complex ASB cases from investigation through to resolution Skilled in evidence gathering, case building, and enforcement processes Comfortable working independently across a community-based patch Strong communication skills with the ability to engage effectively with residents and partner agencies Experience using housing management systems such as Orchard, Microsoft Dynamics, or similar CRM platforms Highly organised with strong prioritisation and time management skills Full UK driving licence and willingness to travel across Leicester and surrounding areas What's on Offer: Full time Mon - Fri Hybrid and flexible working Contract with immediate start Opportunity to gain experience with a reputable housing association If this Housing Officer role is of interest, please apply or contact (url removed)

Your new company Are you an experienced housing professional looking for a varied and rewarding role where you can make a genuine difference to communities and customers across Scotland?We are currently working with a well-established social housing organisation seeking a Housing Officer to join their tenancy team on a temporary basis based in Inverness. This is a fantastic opportunity for someone who enjoys a diverse workload, combining tenancy management, income recovery, community engagement and customer support.The successful candidate will manage a designated housing patch while delivering a high-quality, customer-focused service that supports tenancy sustainment, promotes community wellbeing, and ensures excellent outcomes for residents. Your new role As a Housing Officer, you will play a key role in delivering frontline housing services across a varied housing portfolio. Working flexibly across different service areas, you will be responsible for managing tenancies, supporting customers, addressing anti-social behaviour, assisting with rent recovery and working closely with partner agencies to deliver positive outcomes.This role will involve travelling to offices and customer homes across multiple locations, alongside home and office-based working. What you'll need to succeed Manage all aspects of tenancy management, including sign-ups, successions, assignments, sublets, and tenancy terminations Carry out tenancy visits, estate inspections, property checks, and customer meetings Investigate and resolve anti-social behaviour, neighbour disputes, and tenancy breaches Support tenancy sustainment through early intervention and partnership working Manage housing applications, allocations, viewings, and new tenancy sign-ups Work proactively to minimise void periods and maximise occupancy levels Deliver excellent customer service, responding effectively to enquiries, complaints, and service requests Support customers with welfare benefits, income maximisation, and financial inclusion where required Develop and maintain strong relationships with local authorities, social work services, health professionals, and community partners Maintain accurate records and ensure compliance with relevant legislation, policies, and regulatory requirements Contribute to service improvements and organisational performance targets What you'll get in return Previous experience in housing management, income recovery, tenancy services, or supported/independent living services Strong knowledge of Scottish housing legislation and housing management practices Experience managing challenging situations and supporting vulnerable customers Excellent communication, negotiation, and customer service skills The ability to prioritise a busy and varied workload Strong IT skills, including Microsoft 365 and housing management systems A full UK driving licence and access to a vehicle CIH Level 4 qualification (or willingness to work towards achieving this) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)