Job Title- Resident Liaison Officer Location- Sheffield Salary- 28,000- 30,000 + car allowance Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects? Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner? We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a resident officer to service a long term kitchen and bathroom project in Sheffield and other projects in the Leeds area. As a resident liaison officer, you will; Be the first point of contact for residents during scheduled works Make sure that residents are informed and happy with all updates Respond to complaints and issues that arise Keep detailed reports of resident feedback Attend site visits with the site manager and conduct progress surveys when required As a resident liaison officer, is it required that you; Have excellent face to face and telephone communication skills Have experience within social housing, and ideally construction/repairs teams Have a full clean driving licence Have a clean criminal record for enhanced DBS checks If this sounds of interest to you, or you know someone that may be a good fit, then we'd love to hear from you!
Oct 23, 2025
Full time
Job Title- Resident Liaison Officer Location- Sheffield Salary- 28,000- 30,000 + car allowance Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects? Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner? We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a resident officer to service a long term kitchen and bathroom project in Sheffield and other projects in the Leeds area. As a resident liaison officer, you will; Be the first point of contact for residents during scheduled works Make sure that residents are informed and happy with all updates Respond to complaints and issues that arise Keep detailed reports of resident feedback Attend site visits with the site manager and conduct progress surveys when required As a resident liaison officer, is it required that you; Have excellent face to face and telephone communication skills Have experience within social housing, and ideally construction/repairs teams Have a full clean driving licence Have a clean criminal record for enhanced DBS checks If this sounds of interest to you, or you know someone that may be a good fit, then we'd love to hear from you!
MMP Consultancy are looking to recruit a Specialist Housing Officer on a Temporary basis for a Local Authority based in West London. Key Responsibilities To deliver an enhanced tenancy and estate management service which continually improves the quality of life and satisfaction with services for older and vulnerable residents and maximises the opportunity to co-ordinate and work with key partners and stakeholders . Deliver a comprehensive enhanced housing management service to help residents maintain their tenancy and ensure they are able to access and receive a range of housing and support services. Work as part of a specialist team working with older and vulnerable customers and as such be responsible for identifying ways to develop and continuously improve the service. Complete systematic monitoring and inspection of sheltered housing schemes to provide secure, clean and well maintained communal areas and services including ensuring residents needs are taken into account for planned maintenance. Manage the rehousing process including working with the void works team in property services to get the property into works and receive the property back once works are complete, to carry out viewings and sign up new and transferring tenants. Identify breaches of tenancy, such as anti-social behaviour, illegal occupancy or sub-letting, and raise these with the sheltered housing manager who will direct investigations. Furthermore, to identify tenancies which should be brought to an end, and to alert the sheltered housing manager that a notice to quit should be considered, or to assist tenants or next of kin on how to end their tenancy. Maximise rent income through the effective management of rent accounts. Proactively alerting tenants to rent arrears, payment methods and signposting for help with benefits and other issues which may be preventing them from paying their rent. Actively reviewing rent accounts weekly using Iworld and printing and delivering statements and initial rent arrears letters. Logging all actions on Iworld and identifying cases where notices may be required. Preparing notices of seeking possession (for signature by the sheltered housing manager) and delivering the notices. Knowledge and Skills: Knowledge of safeguarding principles to ensure alerts are made efficiently and sensitively Experience of working in a customer facing service and dealing sensitively and effectively with customer issues, specifically with older and vulnerable customers Ability to use IT systems, to maintain up to date information and retrieve information quickly and accurately to help customers. Well organised Ability to work under pressure and flexibly Self-motivated, decisive and persuasive Excellent oral and written communication skills and ability to communicate clearly and sympathetically with service users
Oct 23, 2025
Contract
MMP Consultancy are looking to recruit a Specialist Housing Officer on a Temporary basis for a Local Authority based in West London. Key Responsibilities To deliver an enhanced tenancy and estate management service which continually improves the quality of life and satisfaction with services for older and vulnerable residents and maximises the opportunity to co-ordinate and work with key partners and stakeholders . Deliver a comprehensive enhanced housing management service to help residents maintain their tenancy and ensure they are able to access and receive a range of housing and support services. Work as part of a specialist team working with older and vulnerable customers and as such be responsible for identifying ways to develop and continuously improve the service. Complete systematic monitoring and inspection of sheltered housing schemes to provide secure, clean and well maintained communal areas and services including ensuring residents needs are taken into account for planned maintenance. Manage the rehousing process including working with the void works team in property services to get the property into works and receive the property back once works are complete, to carry out viewings and sign up new and transferring tenants. Identify breaches of tenancy, such as anti-social behaviour, illegal occupancy or sub-letting, and raise these with the sheltered housing manager who will direct investigations. Furthermore, to identify tenancies which should be brought to an end, and to alert the sheltered housing manager that a notice to quit should be considered, or to assist tenants or next of kin on how to end their tenancy. Maximise rent income through the effective management of rent accounts. Proactively alerting tenants to rent arrears, payment methods and signposting for help with benefits and other issues which may be preventing them from paying their rent. Actively reviewing rent accounts weekly using Iworld and printing and delivering statements and initial rent arrears letters. Logging all actions on Iworld and identifying cases where notices may be required. Preparing notices of seeking possession (for signature by the sheltered housing manager) and delivering the notices. Knowledge and Skills: Knowledge of safeguarding principles to ensure alerts are made efficiently and sensitively Experience of working in a customer facing service and dealing sensitively and effectively with customer issues, specifically with older and vulnerable customers Ability to use IT systems, to maintain up to date information and retrieve information quickly and accurately to help customers. Well organised Ability to work under pressure and flexibly Self-motivated, decisive and persuasive Excellent oral and written communication skills and ability to communicate clearly and sympathetically with service users
Temporary Accommodation Management Support Officer Location: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: 13 - 18 an hour We're working with a local authority in Kent looking for an experienced Temporary Accommodation Management Support Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key Responsibilities: Manage day-to-day housing needs for residents living in temporary accommodation. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Maintain accurate case notes, tenancy records and reports. Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding. What We're Looking For: Previous experience in housing management, homelessness services, or tenancy support (essential). Excellent communication and problem-solving skills. Strong organisational skills and the ability to manage a busy caseload. Empathetic and customer-focused approach. Good working knowledge of housing law and homelessness legislation (desirable). Why Apply: Hybrid working arrangement (office and home-based). Supportive team environment. Opportunity to gain valuable local authority experience and develop your career in housing services. if you are interested in the role, please apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Oct 23, 2025
Seasonal
Temporary Accommodation Management Support Officer Location: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: 13 - 18 an hour We're working with a local authority in Kent looking for an experienced Temporary Accommodation Management Support Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key Responsibilities: Manage day-to-day housing needs for residents living in temporary accommodation. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Maintain accurate case notes, tenancy records and reports. Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding. What We're Looking For: Previous experience in housing management, homelessness services, or tenancy support (essential). Excellent communication and problem-solving skills. Strong organisational skills and the ability to manage a busy caseload. Empathetic and customer-focused approach. Good working knowledge of housing law and homelessness legislation (desirable). Why Apply: Hybrid working arrangement (office and home-based). Supportive team environment. Opportunity to gain valuable local authority experience and develop your career in housing services. if you are interested in the role, please apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
RICS Accredited Damp and Mould Surveyor Location: East London Salary: Up to 70,000 per annum Employment Type: Permanent Role Overview: We are seeking a RICS-accredited Damp and Mould Surveyor to join a leading social housing provider in East London. In this permanent role, you will assess, manage, and resolve damp, mould, and disrepair issues in residential properties, ensuring properties meet health and safety standards and remain habitable. Key Responsibilities: Damp & Mould Inspections: Conduct surveys to assess and diagnose damp, mould, and condensation issues. Remediation Plans: Develop treatment plans and oversee remedial works to resolve damp and disrepair problems. Disrepair Claims: Provide expert advice for disrepair claims and legal proceedings. Collaboration: Work with housing officers, contractors, and residents to resolve issues efficiently. Health & Safety: Ensure all works comply with relevant regulations and safety standards. Reporting: Maintain accurate records and provide detailed reports on findings and completed work. Requirements: RICS Accreditation (Building Surveying, Damp & Mould expertise) Experience in Social Housing (working with housing associations or local authorities) Strong knowledge of damp, mould remediation, and disrepair issues Project Management Skills and ability to oversee contractors Full UK Driving License Why Join Us: Up to 70,000 salary Permanent role with long-term career progression Professional Development opportunities with RICS CPD support Impactful role in improving housing conditions How to Apply: Submit your CV and a cover letter outlining your relevant experience.
Oct 23, 2025
Full time
RICS Accredited Damp and Mould Surveyor Location: East London Salary: Up to 70,000 per annum Employment Type: Permanent Role Overview: We are seeking a RICS-accredited Damp and Mould Surveyor to join a leading social housing provider in East London. In this permanent role, you will assess, manage, and resolve damp, mould, and disrepair issues in residential properties, ensuring properties meet health and safety standards and remain habitable. Key Responsibilities: Damp & Mould Inspections: Conduct surveys to assess and diagnose damp, mould, and condensation issues. Remediation Plans: Develop treatment plans and oversee remedial works to resolve damp and disrepair problems. Disrepair Claims: Provide expert advice for disrepair claims and legal proceedings. Collaboration: Work with housing officers, contractors, and residents to resolve issues efficiently. Health & Safety: Ensure all works comply with relevant regulations and safety standards. Reporting: Maintain accurate records and provide detailed reports on findings and completed work. Requirements: RICS Accreditation (Building Surveying, Damp & Mould expertise) Experience in Social Housing (working with housing associations or local authorities) Strong knowledge of damp, mould remediation, and disrepair issues Project Management Skills and ability to oversee contractors Full UK Driving License Why Join Us: Up to 70,000 salary Permanent role with long-term career progression Professional Development opportunities with RICS CPD support Impactful role in improving housing conditions How to Apply: Submit your CV and a cover letter outlining your relevant experience.
Greenacre Recruitment Ltd
Letchworth Garden City, Hertfordshire
Income Collection Officer (4 days per week) Location: Letchworth Salary: 27.50 per hour Duration: Temporary Greenacre are pleased to be supporting a Letchworth based housing organisation, with their recruitment of an Income Collection Officer. The ideal candidate will have experience of income collection within a social housing setting. What will you do in the role? Taking front-line calls from residents, who are facing rent arrears Managing the inbox Handling claims of universal credit Income collection & rent arrears Who would excel in this role? Experience of rent/ income collection from residents who are in arrears Experience of discussing payment plans and options Knowledge of universal credit and the benefits system This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
Oct 23, 2025
Seasonal
Income Collection Officer (4 days per week) Location: Letchworth Salary: 27.50 per hour Duration: Temporary Greenacre are pleased to be supporting a Letchworth based housing organisation, with their recruitment of an Income Collection Officer. The ideal candidate will have experience of income collection within a social housing setting. What will you do in the role? Taking front-line calls from residents, who are facing rent arrears Managing the inbox Handling claims of universal credit Income collection & rent arrears Who would excel in this role? Experience of rent/ income collection from residents who are in arrears Experience of discussing payment plans and options Knowledge of universal credit and the benefits system This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.
MMP Consultancy are looking to recruit a Technical Licencing Officer on a Temporary basis for a Local Authority based in Essex. About the Role We are seeking a proactive and detail-oriented Technical Licensing Officer. You will be responsible for assessing and processing property licence applications, managing a caseload, and ensuring compliance with housing legislation. Key Responsibilities Apply housing and licensing legislation, particularly the Housing Act 2004, to assess, process, and determine licence applications. Use digital systems and data tools to manage cases, maintain accurate records, and produce performance reports. Manage an active caseload, ensuring all tasks are completed within statutory and service deadlines. Communicate effectively with landlords, tenants, and partner agencies to resolve issues and promote compliance. Support the improvement of housing standards through advice, inspection, and enforcement activity where required. What We're Looking For Experience in housing, environmental health, property licensing, or a related regulatory field. Confidence in working with legislation, data systems, and digital tools. Strong organisational skills with the ability to manage caseloads and meet deadlines. Excellent communication skills and the ability to build effective relationships with a range of stakeholders. A commitment to improving housing standards and supporting residents. Knowledge and Skills: Experience and evidence of collaborative working and partnering Good communication skills both verbally and in written. Ability to promote positive relationships and effective teamwork. Ability to express a flexible, agile, and responsive approach to case work management and enquiries, monitoring communication and emails daily.
Oct 23, 2025
Contract
MMP Consultancy are looking to recruit a Technical Licencing Officer on a Temporary basis for a Local Authority based in Essex. About the Role We are seeking a proactive and detail-oriented Technical Licensing Officer. You will be responsible for assessing and processing property licence applications, managing a caseload, and ensuring compliance with housing legislation. Key Responsibilities Apply housing and licensing legislation, particularly the Housing Act 2004, to assess, process, and determine licence applications. Use digital systems and data tools to manage cases, maintain accurate records, and produce performance reports. Manage an active caseload, ensuring all tasks are completed within statutory and service deadlines. Communicate effectively with landlords, tenants, and partner agencies to resolve issues and promote compliance. Support the improvement of housing standards through advice, inspection, and enforcement activity where required. What We're Looking For Experience in housing, environmental health, property licensing, or a related regulatory field. Confidence in working with legislation, data systems, and digital tools. Strong organisational skills with the ability to manage caseloads and meet deadlines. Excellent communication skills and the ability to build effective relationships with a range of stakeholders. A commitment to improving housing standards and supporting residents. Knowledge and Skills: Experience and evidence of collaborative working and partnering Good communication skills both verbally and in written. Ability to promote positive relationships and effective teamwork. Ability to express a flexible, agile, and responsive approach to case work management and enquiries, monitoring communication and emails daily.
Are you passionate about public safety and compliance? Our client, a South London local authority, is seeking a Technical Officer / Surveyor (Water Hygiene) to support the delivery of safe water systems across housing assets. Technical Officer / Surveyor (Water Hygiene) Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - to end of March 2026 26.68 per hour PAYE / 35.33 per hour Umbrella Hybrid Working - 3 days in, 2 days remote ASAP Start What You'll Do Coordinate water hygiene programmes and ensure timely completion of works. Maintain accurate records and contract registers. Conduct inspections and audits of water systems and completed works. Support the development of water safety policies and procedures. Oversee Legionella risk assessments and ensure remedial actions are tracked. Assist in managing contractors and monitoring performance. Communicate with residents regarding water safety works and respond to concerns. Contribute to training and awareness initiatives across teams. What You'll Need Knowledge of water hygiene legislation (e.g. ACOP L8, HSG 274, HTM 04-01). Experience in water hygiene compliance, ideally within housing or public sector. Strong administrative and project coordination skills. Ability to carry out site inspections and support incident investigations. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 23, 2025
Contract
Are you passionate about public safety and compliance? Our client, a South London local authority, is seeking a Technical Officer / Surveyor (Water Hygiene) to support the delivery of safe water systems across housing assets. Technical Officer / Surveyor (Water Hygiene) Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Role - to end of March 2026 26.68 per hour PAYE / 35.33 per hour Umbrella Hybrid Working - 3 days in, 2 days remote ASAP Start What You'll Do Coordinate water hygiene programmes and ensure timely completion of works. Maintain accurate records and contract registers. Conduct inspections and audits of water systems and completed works. Support the development of water safety policies and procedures. Oversee Legionella risk assessments and ensure remedial actions are tracked. Assist in managing contractors and monitoring performance. Communicate with residents regarding water safety works and respond to concerns. Contribute to training and awareness initiatives across teams. What You'll Need Knowledge of water hygiene legislation (e.g. ACOP L8, HSG 274, HTM 04-01). Experience in water hygiene compliance, ideally within housing or public sector. Strong administrative and project coordination skills. Ability to carry out site inspections and support incident investigations. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
A housing association is currently looking for a number of Repairs officers on a temporary basis for about 6 months. Key responsibilities are as follows Use first line diagnostic abilities and thorough understanding of the repairs processes to provide effective support functions in responsive repairs for the operational businesses Recognise work that falls outside of companys responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. • Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents Support the team with regular cost and quality audits for all aspects of repair works Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience Hybrid arrangements will be considered after successful completion of probation and contingent on performance PAYE £18.86 Umbrella £24.95 4 days based in the office and 1 day from home Essential requirements Previous experience in managing responsive repairs is essential Highly organised and experience of managing conflicting priorities in a busy office environment Experience in working in a customer service environment Experience of providing performance monitoring and commentary against business targets Experience working to meet key performance indicators Excellent communication and interpersonal skills Problem-solving and decision-making skills. Good understanding of the relevant legislation, statutory and regulatory requirements Must be able to interview from the 2nd of Oct or from week commencing the 6th of Oct and able to start on the WC 13th of October
Oct 23, 2025
Seasonal
A housing association is currently looking for a number of Repairs officers on a temporary basis for about 6 months. Key responsibilities are as follows Use first line diagnostic abilities and thorough understanding of the repairs processes to provide effective support functions in responsive repairs for the operational businesses Recognise work that falls outside of companys responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems Own and administer all marketplace activity associated with quote review, acceptance and oversight. • Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents Support the team with regular cost and quality audits for all aspects of repair works Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience Hybrid arrangements will be considered after successful completion of probation and contingent on performance PAYE £18.86 Umbrella £24.95 4 days based in the office and 1 day from home Essential requirements Previous experience in managing responsive repairs is essential Highly organised and experience of managing conflicting priorities in a busy office environment Experience in working in a customer service environment Experience of providing performance monitoring and commentary against business targets Experience working to meet key performance indicators Excellent communication and interpersonal skills Problem-solving and decision-making skills. Good understanding of the relevant legislation, statutory and regulatory requirements Must be able to interview from the 2nd of Oct or from week commencing the 6th of Oct and able to start on the WC 13th of October
Reference: SMF25AP_ Posted: August 14, 2025 Are you a Site Manager who has previously worked on fire doors and fire protection? How about local authority work in schools, libraries, care homes and social housing? This could be the role for you. What you'll get: Up to 50k Car allowance/salary sacrifice company car Company bonus 25 holidays + 8BH Investment in your progression Key aspects of the role: Working within the Social Housing sector, primarily fire protection , to produce seamless results for local authorities. Overseeing the works, leading the Trades & Labours team, Tenant Liaison Officers, and sub-contractors. Planning the project to ensure it runs smoothly and health and safety is adhered to. Using your knowledge of fire protection within care homes, schools, libraries and social housing. What you'll need: Strong experience in Social Housing - primarily fire, planned works, maintenance and repairs CSCS Card SMSTS First Aid at work UK Driving Licence Right to work in the UK Ideally a FIRAS accreditation Who you'll be working for: Specialising in working with local authorities within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Site Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office on
Oct 23, 2025
Full time
Reference: SMF25AP_ Posted: August 14, 2025 Are you a Site Manager who has previously worked on fire doors and fire protection? How about local authority work in schools, libraries, care homes and social housing? This could be the role for you. What you'll get: Up to 50k Car allowance/salary sacrifice company car Company bonus 25 holidays + 8BH Investment in your progression Key aspects of the role: Working within the Social Housing sector, primarily fire protection , to produce seamless results for local authorities. Overseeing the works, leading the Trades & Labours team, Tenant Liaison Officers, and sub-contractors. Planning the project to ensure it runs smoothly and health and safety is adhered to. Using your knowledge of fire protection within care homes, schools, libraries and social housing. What you'll need: Strong experience in Social Housing - primarily fire, planned works, maintenance and repairs CSCS Card SMSTS First Aid at work UK Driving Licence Right to work in the UK Ideally a FIRAS accreditation Who you'll be working for: Specialising in working with local authorities within the Social Housing industry, you'll be supported all the way through your career with training and qualifications to invest in you. A company with fresh ideas on how to treat their employees and ample industry experience and knowledge, they have been managing teams for decades to success. What's next: If you want to hear more about this Site Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office on
Overview Location: Bolton Salary: £33K per Year Contract: Permanent Type: Full Time Reference: VAC-337579l_ Posted: September 25, 2025 We are working with a well established and longstanding Social Housing Contractor who have a great company culture and ethos. They have been awarded new contracts, alongside their existing contracts with clients. As a result, they are seeking a Site Manager to join them on a permanent basis, working on a refurbishment schemes across Bolton/Bury areas to tenanted Social Housing properties. The company are looking for a candidate who are experienced within Social Housing. Responsibilities The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintained Experience / Qualifications Experience needed: SMSTS, CSCS and First Aid are required tickets, along with a proven track record of successfully delivering Social Housing Refurbishment schemes. You must be able to demonstrate a stable and progressive career history on your CV. Salary & Benefits The salary on offer is £33k plus car allowance and other benefits (pension, bonus etc.) How to apply If you are interested in this position and would like to apply, please email a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided.
Oct 23, 2025
Full time
Overview Location: Bolton Salary: £33K per Year Contract: Permanent Type: Full Time Reference: VAC-337579l_ Posted: September 25, 2025 We are working with a well established and longstanding Social Housing Contractor who have a great company culture and ethos. They have been awarded new contracts, alongside their existing contracts with clients. As a result, they are seeking a Site Manager to join them on a permanent basis, working on a refurbishment schemes across Bolton/Bury areas to tenanted Social Housing properties. The company are looking for a candidate who are experienced within Social Housing. Responsibilities The smooth operational, ensuring the programme of works is completed within correct timescales and budget. Ensuring health & safety is maintained and creating a positive attitude towards H&S throughout the team. Monitoring the quality of work Liaising with the client Ordering materials Working closely with the Tenant Liaison Officer and ensuring tenant satisfaction is maintained Experience / Qualifications Experience needed: SMSTS, CSCS and First Aid are required tickets, along with a proven track record of successfully delivering Social Housing Refurbishment schemes. You must be able to demonstrate a stable and progressive career history on your CV. Salary & Benefits The salary on offer is £33k plus car allowance and other benefits (pension, bonus etc.) How to apply If you are interested in this position and would like to apply, please email a copy of your CV to Stephanie at Fawkes & Reece, using the contact details provided.
SITE SUPERVISOR Location: Reading Type: Full-time Permanent Salary: Depending on experience and qualifications Our client, a leading social housing contractor, is seeking an experienced Supervisor to oversee maintenance and repair works across their housing contracts. This is a fantastic opportunity for someone with a strong background in social housing and property maintenance to step into a key leadership role. The Role: Supervising operatives and subcontractors delivering responsive and planned maintenance. Ensuring works are carried out to the highest standards, within agreed timescales and budgets. Carrying out quality checks and site inspections. Coordinating with tenants, housing officers, and the wider client team. Managing health & safety compliance across sites. Supporting the Project Manager in delivering KPIs and contract targets. About You: Proven supervisory experience within social housing maintenance or construction. Strong knowledge of repairs, voids, and planned works. Excellent leadership and organisational skills. Confident communicator, able to build strong relationships with both operatives and tenants. Understanding of health & safety and compliance within housing. IT literate with experience using works management systems. Desirable Qualifications: SSSTS / SMSTS Trade background (e.g., plumbing, carpentry, electrical) beneficial First Aid at Work certification email - (url removed)
Oct 22, 2025
Contract
SITE SUPERVISOR Location: Reading Type: Full-time Permanent Salary: Depending on experience and qualifications Our client, a leading social housing contractor, is seeking an experienced Supervisor to oversee maintenance and repair works across their housing contracts. This is a fantastic opportunity for someone with a strong background in social housing and property maintenance to step into a key leadership role. The Role: Supervising operatives and subcontractors delivering responsive and planned maintenance. Ensuring works are carried out to the highest standards, within agreed timescales and budgets. Carrying out quality checks and site inspections. Coordinating with tenants, housing officers, and the wider client team. Managing health & safety compliance across sites. Supporting the Project Manager in delivering KPIs and contract targets. About You: Proven supervisory experience within social housing maintenance or construction. Strong knowledge of repairs, voids, and planned works. Excellent leadership and organisational skills. Confident communicator, able to build strong relationships with both operatives and tenants. Understanding of health & safety and compliance within housing. IT literate with experience using works management systems. Desirable Qualifications: SSSTS / SMSTS Trade background (e.g., plumbing, carpentry, electrical) beneficial First Aid at Work certification email - (url removed)
Resident Liaison Officer - Social Housing Planned Works Covering Yorkshire - areas include Rotherham, Doncaster, Bradford, Leeds, Hull, Selby, York, and Scarborough. Full time, temporary (4 weeks with the possibility to extend) 15.00 - 18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Yorkshire. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!
Oct 22, 2025
Full time
Resident Liaison Officer - Social Housing Planned Works Covering Yorkshire - areas include Rotherham, Doncaster, Bradford, Leeds, Hull, Selby, York, and Scarborough. Full time, temporary (4 weeks with the possibility to extend) 15.00 - 18.00 per hour (37.5 hour week) We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Yorkshire. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!
Adecco are pleased to be recruiting for a Sheltered Housing Officer to join Ealing Council. Contract Details: Type: Temporary (3 months) Pay: 20.74 per hour (PAYE) / 27.39 per hour (Umbrella) Location: Perceval House, Ealing - Various Sheltered Housing sites Working Arrangements: Site-based Hours: Part time, 17.5 hours per week DBS required Sheltered Officer: We are currently recruiting for a dedicated and customer-focused Sheltered Officer to join the Housing Landlord Services team at Ealing Council. This is a fantastic opportunity to make a real difference to resident's lives by providing a professional, supportive and responsive housing management service across the borough's sheltered housing schemes. The successful candidate will ensure residents are able to sustain their tenancies and live independently in a safe, secure, and welcoming environment. This role will involve direct contact with residents, coordinating support, and ensuring all housing management responsibilities are delivered to a high standard. Key Responsibilities: Take responsibility for the day-to-day management of designated sheltered housing schemes. Act as the main point of contact for residents, families, and partner agencies regarding tenancy and housing matters. Conduct welfare and tenancy checks, ensuring residents' support needs are regularly assessed and acted upon. Coordinate referrals to support services where required, including social care and health partners. Carry out compliance checks, fire safety inspections, and ensure communal areas remain safe and well-maintained. Manage low-level Anti-Social Behaviour (ASB) issues and escalate where necessary. Support the letting process for new tenants, from viewings and sign-ups through to settling-in support. Promote community engagement and help residents participate in scheme activities and local initiatives. Maintain accurate records in line with data protection and safeguarding procedures. Required Skills and Experience: Experience working within housing management or a related field. Strong customer service skills and the ability to work sensitively with older or vulnerable residents. Knowledge of housing legislation, tenancy management, and safeguarding principles. Ability to assess resident needs and make appropriate referrals to support services. Confident IT user, with experience using Microsoft Office and housing management systems. Excellent communication and interpersonal skills, with the ability to build strong working relationships. Ability to manage workload independently and respond effectively to emergencies or complex situations. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 22, 2025
Seasonal
Adecco are pleased to be recruiting for a Sheltered Housing Officer to join Ealing Council. Contract Details: Type: Temporary (3 months) Pay: 20.74 per hour (PAYE) / 27.39 per hour (Umbrella) Location: Perceval House, Ealing - Various Sheltered Housing sites Working Arrangements: Site-based Hours: Part time, 17.5 hours per week DBS required Sheltered Officer: We are currently recruiting for a dedicated and customer-focused Sheltered Officer to join the Housing Landlord Services team at Ealing Council. This is a fantastic opportunity to make a real difference to resident's lives by providing a professional, supportive and responsive housing management service across the borough's sheltered housing schemes. The successful candidate will ensure residents are able to sustain their tenancies and live independently in a safe, secure, and welcoming environment. This role will involve direct contact with residents, coordinating support, and ensuring all housing management responsibilities are delivered to a high standard. Key Responsibilities: Take responsibility for the day-to-day management of designated sheltered housing schemes. Act as the main point of contact for residents, families, and partner agencies regarding tenancy and housing matters. Conduct welfare and tenancy checks, ensuring residents' support needs are regularly assessed and acted upon. Coordinate referrals to support services where required, including social care and health partners. Carry out compliance checks, fire safety inspections, and ensure communal areas remain safe and well-maintained. Manage low-level Anti-Social Behaviour (ASB) issues and escalate where necessary. Support the letting process for new tenants, from viewings and sign-ups through to settling-in support. Promote community engagement and help residents participate in scheme activities and local initiatives. Maintain accurate records in line with data protection and safeguarding procedures. Required Skills and Experience: Experience working within housing management or a related field. Strong customer service skills and the ability to work sensitively with older or vulnerable residents. Knowledge of housing legislation, tenancy management, and safeguarding principles. Ability to assess resident needs and make appropriate referrals to support services. Confident IT user, with experience using Microsoft Office and housing management systems. Excellent communication and interpersonal skills, with the ability to build strong working relationships. Ability to manage workload independently and respond effectively to emergencies or complex situations. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Patrol Officer Location: Stockwell London, SW9 Pay Rate: £13.85 per hour Hours: Average 27 per week, varied shifts including days and nights - Full Flexibility is required SIA Licence Required: Door Supervision We are currently recruiting for Patrol Officers to join our clients team at a busy housing estate in London. This is a great opportunity to work within the community, providing a visible and reassuring presence to help keep residents and visitors safe. Key Responsibilities Carry out regular foot patrols across communal areas and housing estate grounds Maintain a visible presence to deter crime, vandalism and anti-social behaviour Check doors, windows, gates and lighting, reporting any issues or hazards Respond quickly and professionally to disturbances, suspicious activity or reports of anti-social behaviour Communicate with residents in a polite and approachable manner, offering guidance on safety and security De-escalate situations calmly and effectively, supporting enforcement action when required Liaise with housing officers, local police and community teams to share information and address ongoing issues Complete incident reports, patrol logs and maintenance records accurately Follow all health and safety procedures and maintain a professional appearance at all times Requirements Valid SIA Door Supervisor Licence Excellent communication and interpersonal skills Ability to remain calm under pressure and handle conflict professionally Good physical fitness to carry out regular patrols Previous experience in security, policing or community safety is preferred Flexible to work varied shifts including weekends and public holidays If you are confident, professional and passionate about community safety, we want to hear from you. Apply today to join our Patrol Officer team.
Oct 22, 2025
Full time
Job Title: Patrol Officer Location: Stockwell London, SW9 Pay Rate: £13.85 per hour Hours: Average 27 per week, varied shifts including days and nights - Full Flexibility is required SIA Licence Required: Door Supervision We are currently recruiting for Patrol Officers to join our clients team at a busy housing estate in London. This is a great opportunity to work within the community, providing a visible and reassuring presence to help keep residents and visitors safe. Key Responsibilities Carry out regular foot patrols across communal areas and housing estate grounds Maintain a visible presence to deter crime, vandalism and anti-social behaviour Check doors, windows, gates and lighting, reporting any issues or hazards Respond quickly and professionally to disturbances, suspicious activity or reports of anti-social behaviour Communicate with residents in a polite and approachable manner, offering guidance on safety and security De-escalate situations calmly and effectively, supporting enforcement action when required Liaise with housing officers, local police and community teams to share information and address ongoing issues Complete incident reports, patrol logs and maintenance records accurately Follow all health and safety procedures and maintain a professional appearance at all times Requirements Valid SIA Door Supervisor Licence Excellent communication and interpersonal skills Ability to remain calm under pressure and handle conflict professionally Good physical fitness to carry out regular patrols Previous experience in security, policing or community safety is preferred Flexible to work varied shifts including weekends and public holidays If you are confident, professional and passionate about community safety, we want to hear from you. Apply today to join our Patrol Officer team.
Job Title: Housing Officer Location: Manchester Contract Type: 6 Month Contract Salary: 24-26 Per Hour Start Date: ASAP Overview: We are currently seeking a proactive and customer-focused Housing Officer to join a dynamic team within a Housing Association or Local Authority. This role is ideal for someone passionate about delivering high-quality housing services and making a real difference in the lives of residents. Key Responsibilities: Manage a patch of properties, ensuring tenancy compliance and delivering excellent customer service. Handle tenancy-related issues including ASB, rent arrears, safeguarding concerns, and tenancy sustainment. Conduct home visits, estate inspections, and tenancy audits. Work collaboratively with internal teams and external agencies to resolve complex cases. Support residents with advice and guidance on housing-related matters. Maintain accurate records and ensure compliance with relevant legislation and policies.
Oct 22, 2025
Seasonal
Job Title: Housing Officer Location: Manchester Contract Type: 6 Month Contract Salary: 24-26 Per Hour Start Date: ASAP Overview: We are currently seeking a proactive and customer-focused Housing Officer to join a dynamic team within a Housing Association or Local Authority. This role is ideal for someone passionate about delivering high-quality housing services and making a real difference in the lives of residents. Key Responsibilities: Manage a patch of properties, ensuring tenancy compliance and delivering excellent customer service. Handle tenancy-related issues including ASB, rent arrears, safeguarding concerns, and tenancy sustainment. Conduct home visits, estate inspections, and tenancy audits. Work collaboratively with internal teams and external agencies to resolve complex cases. Support residents with advice and guidance on housing-related matters. Maintain accurate records and ensure compliance with relevant legislation and policies.
The Head of Resident, Experience is a senior leadership role within JRHT. This post provides strategic leadership and management for the Folk Hall, Communities Development Officer, Resident Involvement Officer, Money and Benefit Advice, Digital Inclusion, Complaints and Customer Service Centre. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation.Our values make us unique as an organisation. They show us what we care about, help us make decisions and show us how to behave. Built on trust Show they care Making a difference Description Key Responsibilities As a member of the leadership team within the Housing and Communities Directorate, work collaboratively with other Heads of Service and key stakeholders to deliver the strategic objectives of JRHT. Develop and review policies, procedures, marketing strategies, ensuring that they are up to date, legally compliant and meet the needs of our residents and wider communities. Implement policies effectively, ensuring that all colleagues are fully trained and understand their responsibilities. Ensure that all policies and procedures relating to the smooth operation of the Post Office located in the Folk Hall are delivered and monitored accordingly. To set the objectives for the team aligned to the delivery of the strategic objectives of JRHT. Develop and maintain strong networks and relationship with colleagues across JRHT and external organisation to ensure excellent service delivery and maximisation of the use of the Folk Hall and its resources. Promote and safeguard the welfare of residents and ensure appropriate safeguarding referrals are made to the relevant authorities where adults or young people are at risk. Maintain robust business continuity plans and perform all required emergency planning actions in the event of an emergency. Lead and motivate teams across all locations, promoting a culture of excellence and continuous improvement and ensuring that colleagues have the knowledge and skills to perform their roles effectively, through performance appraisals and constructive feedback. Develop, implement and maintain effective learning and development and successions planning strategy for the service. Develop and implement comprehensive strategies to address the needs of adults, including identifying gaps in services, forecasting future demands, and setting goals for service delivery. Responsible for partnership work with external contractors to provide a service to deliver the Tenant Satisfaction Survey, analyse the results and provide feedback to Director of Communities Profile CIH level 4 or 5 or willingness to work towards, or other comparable qualification. Extensive knowledge, experience and understanding of providing customer centric activities, events and service delivery within a social housing sector. Proven leadership experience in managing different activities, priorities and workloads across a variety of different subject matters and services. Understanding of the requirements around Tenant Satisfaction Measure surveys, and the Housing Ombudsman Complaint Handling Code. Delivery of transformational change and continuous service improvements which supports JRHT's strategic objectives, and those provided by the heritage and legacy of the Folk Hall. Proven experience of delivering excellent communications and interpersonal skills to build rapport with individuals, communities, stakeholders and colleagues. Knowledge, experience and understanding of the analytical skills to identify trends, assess needs and develop strategies, including the use of social value methodologies. Knowledge of risk management, health and safety compliance within a busy environment such as the Folk Hall. Proven ability to manage budgets and financial resources effectively, including ensuring that a clear marketing strategy and long term plans for the Folk Hall are created and delivered. Ability to lead, motivate and empower colleagues to be high performers and create a positive working environment for all. Job Offer Competitive salary of 65,000 per annum. Opportunity to work in York, contributing to a meaningful cause. Supportive and professional work environment. If you are ready to make a difference and excel as the Head of Resident Experience, we encourage you to apply today.
Oct 22, 2025
Full time
The Head of Resident, Experience is a senior leadership role within JRHT. This post provides strategic leadership and management for the Folk Hall, Communities Development Officer, Resident Involvement Officer, Money and Benefit Advice, Digital Inclusion, Complaints and Customer Service Centre. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation.Our values make us unique as an organisation. They show us what we care about, help us make decisions and show us how to behave. Built on trust Show they care Making a difference Description Key Responsibilities As a member of the leadership team within the Housing and Communities Directorate, work collaboratively with other Heads of Service and key stakeholders to deliver the strategic objectives of JRHT. Develop and review policies, procedures, marketing strategies, ensuring that they are up to date, legally compliant and meet the needs of our residents and wider communities. Implement policies effectively, ensuring that all colleagues are fully trained and understand their responsibilities. Ensure that all policies and procedures relating to the smooth operation of the Post Office located in the Folk Hall are delivered and monitored accordingly. To set the objectives for the team aligned to the delivery of the strategic objectives of JRHT. Develop and maintain strong networks and relationship with colleagues across JRHT and external organisation to ensure excellent service delivery and maximisation of the use of the Folk Hall and its resources. Promote and safeguard the welfare of residents and ensure appropriate safeguarding referrals are made to the relevant authorities where adults or young people are at risk. Maintain robust business continuity plans and perform all required emergency planning actions in the event of an emergency. Lead and motivate teams across all locations, promoting a culture of excellence and continuous improvement and ensuring that colleagues have the knowledge and skills to perform their roles effectively, through performance appraisals and constructive feedback. Develop, implement and maintain effective learning and development and successions planning strategy for the service. Develop and implement comprehensive strategies to address the needs of adults, including identifying gaps in services, forecasting future demands, and setting goals for service delivery. Responsible for partnership work with external contractors to provide a service to deliver the Tenant Satisfaction Survey, analyse the results and provide feedback to Director of Communities Profile CIH level 4 or 5 or willingness to work towards, or other comparable qualification. Extensive knowledge, experience and understanding of providing customer centric activities, events and service delivery within a social housing sector. Proven leadership experience in managing different activities, priorities and workloads across a variety of different subject matters and services. Understanding of the requirements around Tenant Satisfaction Measure surveys, and the Housing Ombudsman Complaint Handling Code. Delivery of transformational change and continuous service improvements which supports JRHT's strategic objectives, and those provided by the heritage and legacy of the Folk Hall. Proven experience of delivering excellent communications and interpersonal skills to build rapport with individuals, communities, stakeholders and colleagues. Knowledge, experience and understanding of the analytical skills to identify trends, assess needs and develop strategies, including the use of social value methodologies. Knowledge of risk management, health and safety compliance within a busy environment such as the Folk Hall. Proven ability to manage budgets and financial resources effectively, including ensuring that a clear marketing strategy and long term plans for the Folk Hall are created and delivered. Ability to lead, motivate and empower colleagues to be high performers and create a positive working environment for all. Job Offer Competitive salary of 65,000 per annum. Opportunity to work in York, contributing to a meaningful cause. Supportive and professional work environment. If you are ready to make a difference and excel as the Head of Resident Experience, we encourage you to apply today.
We are seeking a proactive and experienced Housing Officer to support the effective management of a growing housing portfolio. This is an exciting opportunity to join an ambitious organisation during a period of rapid expansion, and progress with them as they grow. Key Responsibilities of a Housing Officer: Manage a portfolio of properties, ensuring effective tenancy and estate management Lead on tenancy sign-ups, onboarding, and sustainment initiatives Monitor and collect rent, addressing arrears and implementing appropriate action Handle anti-social behaviour, tenancy breaches, and complex casework Deliver excellent customer service and maintain strong resident relationships Conduct property inspections and ensure health and safety compliance Liaise with maintenance teams and contractors to oversee repairs and service delivery What we'd love to see from you: Minimum 3 years' experience in housing management or a related field within social or affordable housing Strong knowledge of housing legislation, tenancy law, and regulatory compliance Excellent communication and interpersonal skills Highly organised, proactive, and able to manage a varied workload independently Confident using housing management systems Full UK driving licence and access to a vehicle (desirable) Job Title: Housing Officer Salary: 38,000 - 42,000 Hours: 37.5 hours per week Location: London - hybrid working If his Housing Officer position is for you then please apply or contact (url removed)
Oct 22, 2025
Full time
We are seeking a proactive and experienced Housing Officer to support the effective management of a growing housing portfolio. This is an exciting opportunity to join an ambitious organisation during a period of rapid expansion, and progress with them as they grow. Key Responsibilities of a Housing Officer: Manage a portfolio of properties, ensuring effective tenancy and estate management Lead on tenancy sign-ups, onboarding, and sustainment initiatives Monitor and collect rent, addressing arrears and implementing appropriate action Handle anti-social behaviour, tenancy breaches, and complex casework Deliver excellent customer service and maintain strong resident relationships Conduct property inspections and ensure health and safety compliance Liaise with maintenance teams and contractors to oversee repairs and service delivery What we'd love to see from you: Minimum 3 years' experience in housing management or a related field within social or affordable housing Strong knowledge of housing legislation, tenancy law, and regulatory compliance Excellent communication and interpersonal skills Highly organised, proactive, and able to manage a varied workload independently Confident using housing management systems Full UK driving licence and access to a vehicle (desirable) Job Title: Housing Officer Salary: 38,000 - 42,000 Hours: 37.5 hours per week Location: London - hybrid working If his Housing Officer position is for you then please apply or contact (url removed)
We are seeking a committed and experienced Senior Housing Officer to join a Housing Services team within a forward-thinking local authority in Devon. This is a vital role responsible for the day-to-day management of the Council's residential housing stock, primarily a block of 9 self-contained flats used for emergency accommodation. You'll play a key role in delivering high-quality housing management and tenancy support services, ensuring safe, compliant, and well-maintained homes for those experiencing homelessness. Working closely with the housing advice team, you'll support residents to stabilise their lives and move on to long-term, sustainable accommodation. Key responsibilities include: Managing tenancy sign-ups, terminations, rent accounts and low-level arrears. Conducting property inspections, fire safety and compliance checks. Liaising with contractors for responsive repairs and maintenance. Supporting tenants with tailored support plans and signposting to relevant services. Who we're looking for: You will be an empathetic and resilient housing professional with a strong background in tenancy and property management, ideally within temporary or social housing. You'll have sound knowledge of housing legislation, safeguarding, and compliance, with excellent communication and organisational skills. Essential requirements: Experience working with vulnerable or homeless households. Confidence in managing tenancies independently. Strong IT skills and accurate record-keeping. Full UK driving licence and access to a vehicle for site visits. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Oct 22, 2025
Contract
We are seeking a committed and experienced Senior Housing Officer to join a Housing Services team within a forward-thinking local authority in Devon. This is a vital role responsible for the day-to-day management of the Council's residential housing stock, primarily a block of 9 self-contained flats used for emergency accommodation. You'll play a key role in delivering high-quality housing management and tenancy support services, ensuring safe, compliant, and well-maintained homes for those experiencing homelessness. Working closely with the housing advice team, you'll support residents to stabilise their lives and move on to long-term, sustainable accommodation. Key responsibilities include: Managing tenancy sign-ups, terminations, rent accounts and low-level arrears. Conducting property inspections, fire safety and compliance checks. Liaising with contractors for responsive repairs and maintenance. Supporting tenants with tailored support plans and signposting to relevant services. Who we're looking for: You will be an empathetic and resilient housing professional with a strong background in tenancy and property management, ideally within temporary or social housing. You'll have sound knowledge of housing legislation, safeguarding, and compliance, with excellent communication and organisational skills. Essential requirements: Experience working with vulnerable or homeless households. Confidence in managing tenancies independently. Strong IT skills and accurate record-keeping. Full UK driving licence and access to a vehicle for site visits. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Job Title: Accommodation Administrator Location: Birmingham Contract Type: Temp Hours:30 hours per week, Monday to Friday Hourly Rate / Salary: £12.60 Start Date: ASAP About the Role Are you passionate about delivering exceptional customer service in a housing or accommodation setting? We're looking for a proactive and organised Accommodation Administrator to join our team, supporting a safe, welcoming, and well-managed living environment for key workers. You'll be the first point of contact for residents and play a key role in coordinating bookings, supporting marketing and lettings, managing maintenance issues, and ensuring compliance across the scheme. This is a vital frontline role with a strong customer service and operational focus ideal for someone who thrives in a busy environment and enjoys variety in their day. Key Responsibilities Customer Service & Enquiries: Act as the first point of contact for residents and prospective tenants via phone, email, and in person. Lettings Support: Assist the Marketing & Lettings Officer with advertising vacancies, processing applications, and optimising occupancy. Move-In/Move-Out Coordination: Support residents with key processes including right-to-rent checks, rent/deposit collection, and tenancy documentation. Bookings & Records: Accurately manage bookings, maintain up-to-date occupancy records, and process tenant data in housing systems. Maintenance Coordination: Log and track maintenance requests, liaise with contractors, and follow up to ensure timely resolution. Health & Safety & Compliance: Conduct property inspections and compliance checks to ensure safe, well-maintained accommodation. Stakeholder Liaison: Work with NHS Trusts, universities, and other partners to coordinate key worker placements and support service standards. Feedback & Service Improvement: Gather tenant feedback, support complaint investigations, and assist with service improvement initiatives. About You Essential: Strong customer service and communication skills Able to multitask and manage busy administrative processes efficiently Proficient in Microsoft Office and housing/booking systems Confident in liaising with tenants, contractors, and external stakeholders Desirable: Experience in accommodation, hospitality, or property management Familiarity with tenancy agreements and housing compliance Basic financial admin knowledge (e.g. rent payments, invoicing) Understanding of health & safety in residential settings Why Join Us? Be part of a team making a real difference in the lives of essential key workers Work in a supportive and collaborative environment Develop your skills in property coordination, customer service, and housing management Join an organisation that values wellbeing, inclusion, and professional growth Additional Info No financial responsibility No direct or indirect reports Reporting to: Accommodation Manager
Oct 22, 2025
Seasonal
Job Title: Accommodation Administrator Location: Birmingham Contract Type: Temp Hours:30 hours per week, Monday to Friday Hourly Rate / Salary: £12.60 Start Date: ASAP About the Role Are you passionate about delivering exceptional customer service in a housing or accommodation setting? We're looking for a proactive and organised Accommodation Administrator to join our team, supporting a safe, welcoming, and well-managed living environment for key workers. You'll be the first point of contact for residents and play a key role in coordinating bookings, supporting marketing and lettings, managing maintenance issues, and ensuring compliance across the scheme. This is a vital frontline role with a strong customer service and operational focus ideal for someone who thrives in a busy environment and enjoys variety in their day. Key Responsibilities Customer Service & Enquiries: Act as the first point of contact for residents and prospective tenants via phone, email, and in person. Lettings Support: Assist the Marketing & Lettings Officer with advertising vacancies, processing applications, and optimising occupancy. Move-In/Move-Out Coordination: Support residents with key processes including right-to-rent checks, rent/deposit collection, and tenancy documentation. Bookings & Records: Accurately manage bookings, maintain up-to-date occupancy records, and process tenant data in housing systems. Maintenance Coordination: Log and track maintenance requests, liaise with contractors, and follow up to ensure timely resolution. Health & Safety & Compliance: Conduct property inspections and compliance checks to ensure safe, well-maintained accommodation. Stakeholder Liaison: Work with NHS Trusts, universities, and other partners to coordinate key worker placements and support service standards. Feedback & Service Improvement: Gather tenant feedback, support complaint investigations, and assist with service improvement initiatives. About You Essential: Strong customer service and communication skills Able to multitask and manage busy administrative processes efficiently Proficient in Microsoft Office and housing/booking systems Confident in liaising with tenants, contractors, and external stakeholders Desirable: Experience in accommodation, hospitality, or property management Familiarity with tenancy agreements and housing compliance Basic financial admin knowledge (e.g. rent payments, invoicing) Understanding of health & safety in residential settings Why Join Us? Be part of a team making a real difference in the lives of essential key workers Work in a supportive and collaborative environment Develop your skills in property coordination, customer service, and housing management Join an organisation that values wellbeing, inclusion, and professional growth Additional Info No financial responsibility No direct or indirect reports Reporting to: Accommodation Manager
I am currently recruiting for a multi-company group specialises in maintenance, compliance, and retrofit services with a growing national footprint. They are currently looking for a Compliance Manager Overall Duties of the role: The Compliance Manager will oversee all statutory and regulatory compliance within the social housing portfolio, ensuring that properties and services meet health and safety standards, legal requirements, and industry best practices. This includes managing compliance across areas such as gas safety, electrical safety, fire safety, asbestos, water hygiene, and lift maintenance. Accountability's/Responsibilities: Lead the development, implementation, and monitoring of compliance policies and procedures across the housing stock. Ensure compliance with statutory obligations, including Health & Safety at Work Act, Building Safety Act, Housing Health and Safety Rating System (HHSRS), and all relevant sector-specific regulations. Oversee regular audits and inspections, ensuring that all remedial actions are recorded, tracked, and completed in a timely manner. Manage contracts and performance of external contractors delivering compliance-related services (e.g. gas servicing, fire risk assessments). Maintain accurate compliance records and provide regular reports to senior management, the board, and regulatory bodies. Work with asset management, repairs, and housing teams to embed a compliance-focused culture. Act as the main point of contact for regulators such as the Regulator of Social Housing and the Health and Safety Executive (HSE). Lead on internal investigations and reporting for incidents related to non-compliance or safety breaches. Manage and develop a team of compliance officers or coordinators, where applicable. Skills & Experience: Essential: Proven experience in a compliance, health & safety, or asset management role within the social housing or property management sector. Detailed knowledge of relevant housing and building safety legislation and best practice. Experience in policy development and audit processes. Desirable: Relevant professional qualification ( NEBOSH, IOSH, CIH). Experience using compliance or asset management systems (e.g. Keystone, Northgate). RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Oct 21, 2025
Full time
I am currently recruiting for a multi-company group specialises in maintenance, compliance, and retrofit services with a growing national footprint. They are currently looking for a Compliance Manager Overall Duties of the role: The Compliance Manager will oversee all statutory and regulatory compliance within the social housing portfolio, ensuring that properties and services meet health and safety standards, legal requirements, and industry best practices. This includes managing compliance across areas such as gas safety, electrical safety, fire safety, asbestos, water hygiene, and lift maintenance. Accountability's/Responsibilities: Lead the development, implementation, and monitoring of compliance policies and procedures across the housing stock. Ensure compliance with statutory obligations, including Health & Safety at Work Act, Building Safety Act, Housing Health and Safety Rating System (HHSRS), and all relevant sector-specific regulations. Oversee regular audits and inspections, ensuring that all remedial actions are recorded, tracked, and completed in a timely manner. Manage contracts and performance of external contractors delivering compliance-related services (e.g. gas servicing, fire risk assessments). Maintain accurate compliance records and provide regular reports to senior management, the board, and regulatory bodies. Work with asset management, repairs, and housing teams to embed a compliance-focused culture. Act as the main point of contact for regulators such as the Regulator of Social Housing and the Health and Safety Executive (HSE). Lead on internal investigations and reporting for incidents related to non-compliance or safety breaches. Manage and develop a team of compliance officers or coordinators, where applicable. Skills & Experience: Essential: Proven experience in a compliance, health & safety, or asset management role within the social housing or property management sector. Detailed knowledge of relevant housing and building safety legislation and best practice. Experience in policy development and audit processes. Desirable: Relevant professional qualification ( NEBOSH, IOSH, CIH). Experience using compliance or asset management systems (e.g. Keystone, Northgate). RG Setsquare is acting as an Employment Agency in relation to this vacancy.
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