4Recruitment Services are seeking a Housing Officer to work for a housing association based in Morden. You will help deliver improved responsive services to residents, manage a range of projects and cases, see issues through to resolution, and support customers who may be vulnerable. This is a Housing Officer role with a strong focus on housing management, tenancy services and neighbourhood work . We are specifically looking for candidates with relevant experience in these areas, who are confident managing a varied caseload and working directly with residents to deliver effective, responsive services. This is a customer-facing Housing Officer role requires you to attend the Morden office and visit residents homes and other locations as needed. The role offers hybrid working, with 2 days from home and the remaining days based at the Morden office or in the community, depending on customer and business needs. DUTIES AND RESPONSIBILITIES INCLUDE: Conducting new tenancy sign-ups and customer needs assessments. Supporting the handover of regeneration properties. Managing resident enquiries, cases and housing-related issues through to resolution. Investigating and resolving complaints, ensuring appropriate actions are completed. Supporting residents across blocks or estates when services are disrupted and helping coordinate the restoration of services. Organising and delivering estate events and resident engagement activities. Coordinating responses to customers by working closely with the Neighbourhood Response, Customer Service and Clarion Response teams. Supporting vulnerable residents, identifying their needs and ensuring appropriate support is provided. Working collaboratively with internal departments and external partners to resolve complex issues. Managing competing priorities while maintaining a high standard of customer service. ESSENTIAL REQUIREMENTS INCLUDE: An experienced Housing Officer with a strong understanding of housing management and tenancy services. You are likely to have experience in: Tenancy management and housing services. Neighbourhood management. Managing a varied housing caseload. Dealing with resident enquiries and complaints. Customer engagement and community-based housing services. Working collaboratively with different teams to resolve issues. Managing projects and taking ownership of cases from start to finish. You will be a confident communicator who can build positive relationships with residents and colleagues. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
19/10/2026
Contract
4Recruitment Services are seeking a Housing Officer to work for a housing association based in Morden. You will help deliver improved responsive services to residents, manage a range of projects and cases, see issues through to resolution, and support customers who may be vulnerable. This is a Housing Officer role with a strong focus on housing management, tenancy services and neighbourhood work . We are specifically looking for candidates with relevant experience in these areas, who are confident managing a varied caseload and working directly with residents to deliver effective, responsive services. This is a customer-facing Housing Officer role requires you to attend the Morden office and visit residents homes and other locations as needed. The role offers hybrid working, with 2 days from home and the remaining days based at the Morden office or in the community, depending on customer and business needs. DUTIES AND RESPONSIBILITIES INCLUDE: Conducting new tenancy sign-ups and customer needs assessments. Supporting the handover of regeneration properties. Managing resident enquiries, cases and housing-related issues through to resolution. Investigating and resolving complaints, ensuring appropriate actions are completed. Supporting residents across blocks or estates when services are disrupted and helping coordinate the restoration of services. Organising and delivering estate events and resident engagement activities. Coordinating responses to customers by working closely with the Neighbourhood Response, Customer Service and Clarion Response teams. Supporting vulnerable residents, identifying their needs and ensuring appropriate support is provided. Working collaboratively with internal departments and external partners to resolve complex issues. Managing competing priorities while maintaining a high standard of customer service. ESSENTIAL REQUIREMENTS INCLUDE: An experienced Housing Officer with a strong understanding of housing management and tenancy services. You are likely to have experience in: Tenancy management and housing services. Neighbourhood management. Managing a varied housing caseload. Dealing with resident enquiries and complaints. Customer engagement and community-based housing services. Working collaboratively with different teams to resolve issues. Managing projects and taking ownership of cases from start to finish. You will be a confident communicator who can build positive relationships with residents and colleagues. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed).
Private Sector Housing Officer Essex 50- 55 an hour Hybrid 6 month initial contract Due to continued growth within the service, a Local Authority in Essex is looking for an experienced Private Sector Housing Officer to join the team. This is a varied opportunity, offering exposure to inspections, HMO licensing, housing standards work, complaint investigation, and wider Private Sector Housing regulation. Key Responsibilities: Carry out inspections of HMOs and privately rented properties. Undertake HHSRS assessments and investigate housing complaints. Assess property conditions and identify breaches of housing legislation. Support HMO and Selective Licensing schemes. Prepare schedules of work, notices and other statutory documentation. Work with landlords, tenants and managing agents to secure compliance. Provide advice and guidancde on housing standards and legislative requirements. Maintain accurate case records and contribute to service improvement initiatives. Liaise with internal departments and external agencies to resolve complex cases. About you: Experience within a Local Authority, working in Private Sector Housing/Environmental Health. Strong knowlegdge of the Housing Act 2004 and associated legislation. Experience carrying out property inspections and HHSRS assessments. Confident managing varied caseload and prioritising workloads effectively. Excellent written, organisational and communication skills. HHSRS Qualification. Preferably a degree in Environmental Health. If you're looking to join a supportive and busy team, improve housing standards, and make a genuine impact within local communities, apply using the button below. Alternatively, contact me on (url removed) or (phone number removed) for a confidential discussion.
19/10/2026
Contract
Private Sector Housing Officer Essex 50- 55 an hour Hybrid 6 month initial contract Due to continued growth within the service, a Local Authority in Essex is looking for an experienced Private Sector Housing Officer to join the team. This is a varied opportunity, offering exposure to inspections, HMO licensing, housing standards work, complaint investigation, and wider Private Sector Housing regulation. Key Responsibilities: Carry out inspections of HMOs and privately rented properties. Undertake HHSRS assessments and investigate housing complaints. Assess property conditions and identify breaches of housing legislation. Support HMO and Selective Licensing schemes. Prepare schedules of work, notices and other statutory documentation. Work with landlords, tenants and managing agents to secure compliance. Provide advice and guidancde on housing standards and legislative requirements. Maintain accurate case records and contribute to service improvement initiatives. Liaise with internal departments and external agencies to resolve complex cases. About you: Experience within a Local Authority, working in Private Sector Housing/Environmental Health. Strong knowlegdge of the Housing Act 2004 and associated legislation. Experience carrying out property inspections and HHSRS assessments. Confident managing varied caseload and prioritising workloads effectively. Excellent written, organisational and communication skills. HHSRS Qualification. Preferably a degree in Environmental Health. If you're looking to join a supportive and busy team, improve housing standards, and make a genuine impact within local communities, apply using the button below. Alternatively, contact me on (url removed) or (phone number removed) for a confidential discussion.
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
19/10/2026
Contract
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are currently looking for an experienced Housing Officer to join a busy Housing Management service. The Housing Officer role will focus on tenancy management, estate management and resolving tenancy-related issues across a residential housing portfolio. The successful candidate will act as the main point of contact for tenants and leaseholders, managing a varied caseload covering ASB, tenancy breaches, estate inspections and tenancy sustainment. The Housing Officer position requires the successful candidate to be office-based full-time during the initial training and induction period, before moving to a hybrid arrangement. It would suit someone with previous local authority or housing association experience who can hit the ground running. The Role - Managing a patch of tenancies and delivering a comprehensive housing management service. - Acting as the main point of contact for tenants and leaseholders. - Investigating and resolving anti-social behaviour, harassment, neighbour disputes and tenancy breaches. - Managing succession, assignment and unauthorised occupation cases. - Carrying out estate inspections and identifying health and safety, environmental and estate management issues. - Working with internal departments and external agencies to resolve tenancy and estate-related matters. - Conducting tenancy sign-ups and supporting new tenants to sustain their tenancies. - Managing transfer and mutual exchange applications. - Responding to resident enquiries and progressing cases in line with service standards. Key Requirements - Previous experience working as a Housing Officer, Tenancy Officer or Housing Management Officer. - Experience managing anti-social behaviour and tenancy breach cases. - Knowledge of housing management and landlord and tenant legislation. - Knowledge of legislation and tools used to address anti-social behaviour. - Experience carrying out estate inspections and tenancy management casework. - Experience managing succession, assignment and unauthorised occupation cases. - Experience working within a local authority, housing association or registered provider. - Full UK Driving Licence and access to a vehicle What You Need to Do Now If you are interested in this Housing Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Tenancy Officers and Housing Management Officer roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
19/10/2026
Contract
We are currently looking for an experienced Housing Officer to join a busy Housing Management service. The Housing Officer role will focus on tenancy management, estate management and resolving tenancy-related issues across a residential housing portfolio. The successful candidate will act as the main point of contact for tenants and leaseholders, managing a varied caseload covering ASB, tenancy breaches, estate inspections and tenancy sustainment. The Housing Officer position requires the successful candidate to be office-based full-time during the initial training and induction period, before moving to a hybrid arrangement. It would suit someone with previous local authority or housing association experience who can hit the ground running. The Role - Managing a patch of tenancies and delivering a comprehensive housing management service. - Acting as the main point of contact for tenants and leaseholders. - Investigating and resolving anti-social behaviour, harassment, neighbour disputes and tenancy breaches. - Managing succession, assignment and unauthorised occupation cases. - Carrying out estate inspections and identifying health and safety, environmental and estate management issues. - Working with internal departments and external agencies to resolve tenancy and estate-related matters. - Conducting tenancy sign-ups and supporting new tenants to sustain their tenancies. - Managing transfer and mutual exchange applications. - Responding to resident enquiries and progressing cases in line with service standards. Key Requirements - Previous experience working as a Housing Officer, Tenancy Officer or Housing Management Officer. - Experience managing anti-social behaviour and tenancy breach cases. - Knowledge of housing management and landlord and tenant legislation. - Knowledge of legislation and tools used to address anti-social behaviour. - Experience carrying out estate inspections and tenancy management casework. - Experience managing succession, assignment and unauthorised occupation cases. - Experience working within a local authority, housing association or registered provider. - Full UK Driving Licence and access to a vehicle What You Need to Do Now If you are interested in this Housing Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Tenancy Officers and Housing Management Officer roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Housing Officer Temporary, Full Time £30.00 per hour (umbrella) Location: Harlow Closing Date: 23rd September 2026 We are delighted to be supporting our client to recruit a temporary Housing Officer on a 3 month basis. Please note that this post requires the successful individual to be based on site full time initially and then moving to a minimum of 3 days per week on site once training and induction has been completed. Will need access to a car and must be able travel around the district. As a Housing Officer you will work as part of a team responsible for management of the clients housing stock, ensuring that customers are given help and support in sustaining their tenancies. You will be directly responsible for service delivery of areas including: Dealing with breaches of tenancy conditions. Responding to reports of anti-social behaviour, including working with our partner agencies to take effective action to tackle unacceptable behaviour. Carrying out tenancy audits, ensuring we understand the needs of our tenants, and addressing any issues arising. Dealing with tenancy related issues including successions, assignments and estate related incidents in line with relevant Housing law and the Councils policies. Assisting residents with enquiries regarding their tenancies and leases and providing support where required. Engaging with customers and encouraging their involvement in decisions relating to the Housing Service. The Experience You Will Bring Knowledge and experience of Housing management gained in local authority, RSL or related organisation, including contact with general public. Excellent people skills, with the ability to communicate effectively and diplomatically at all levels, and with a wide range of people. A proactive and solution focused approach to problem solving. Knowledge of current housing legislation used to address antisocial behaviour. Understanding of the key aspects of landlord and tenant legislation. Able to work effectively within a pressurised, customer focused environment, prioritise tasks against competing demands and deliver to very tight deadlines. Good administration and IT skills. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
19/10/2026
Contract
Housing Officer Temporary, Full Time £30.00 per hour (umbrella) Location: Harlow Closing Date: 23rd September 2026 We are delighted to be supporting our client to recruit a temporary Housing Officer on a 3 month basis. Please note that this post requires the successful individual to be based on site full time initially and then moving to a minimum of 3 days per week on site once training and induction has been completed. Will need access to a car and must be able travel around the district. As a Housing Officer you will work as part of a team responsible for management of the clients housing stock, ensuring that customers are given help and support in sustaining their tenancies. You will be directly responsible for service delivery of areas including: Dealing with breaches of tenancy conditions. Responding to reports of anti-social behaviour, including working with our partner agencies to take effective action to tackle unacceptable behaviour. Carrying out tenancy audits, ensuring we understand the needs of our tenants, and addressing any issues arising. Dealing with tenancy related issues including successions, assignments and estate related incidents in line with relevant Housing law and the Councils policies. Assisting residents with enquiries regarding their tenancies and leases and providing support where required. Engaging with customers and encouraging their involvement in decisions relating to the Housing Service. The Experience You Will Bring Knowledge and experience of Housing management gained in local authority, RSL or related organisation, including contact with general public. Excellent people skills, with the ability to communicate effectively and diplomatically at all levels, and with a wide range of people. A proactive and solution focused approach to problem solving. Knowledge of current housing legislation used to address antisocial behaviour. Understanding of the key aspects of landlord and tenant legislation. Able to work effectively within a pressurised, customer focused environment, prioritise tasks against competing demands and deliver to very tight deadlines. Good administration and IT skills. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
BDS Recruitment are looking for a Neighbourhood Housing Officer covering the Oldham area. This is a full-time role with a minimum of a 9-month contract (possibly 12 months) Pay rate from £20.97 PAYE, £27.21Umbrella To provide high quality, customer-focused housing and tenancy management services to tenants, supporting residents to live independently. To support the Neighbourhood Services team in managing complex issues related to tenancy sustainability and safeguarding. There may be instances where work outside of normal office hours may be required. The job holder will make sure that they fully understand and fulfil their responsibilities in respect of both Health & Safety and Diversity & Inclusion and GDPR at all times. Ensures rent income is maximised through managing arrears in accordance with policies and procedures through effective case management, liaising with residents, solicitors and other agencies as required. Dealing with tenancies & anti-social behaviours. Ensures relevant information and knowledge is communicated between Scheme Managers, office based teams and local communities. Previous experience of housing is essential
19/10/2026
Full time
BDS Recruitment are looking for a Neighbourhood Housing Officer covering the Oldham area. This is a full-time role with a minimum of a 9-month contract (possibly 12 months) Pay rate from £20.97 PAYE, £27.21Umbrella To provide high quality, customer-focused housing and tenancy management services to tenants, supporting residents to live independently. To support the Neighbourhood Services team in managing complex issues related to tenancy sustainability and safeguarding. There may be instances where work outside of normal office hours may be required. The job holder will make sure that they fully understand and fulfil their responsibilities in respect of both Health & Safety and Diversity & Inclusion and GDPR at all times. Ensures rent income is maximised through managing arrears in accordance with policies and procedures through effective case management, liaising with residents, solicitors and other agencies as required. Dealing with tenancies & anti-social behaviours. Ensures relevant information and knowledge is communicated between Scheme Managers, office based teams and local communities. Previous experience of housing is essential
We're looking for a Housing Officer to join our dedicated Resident Experience team. You'll play a key role in helping residents sustain successful tenancies and thrive in safe, well-maintained communities. Working at the heart of our neighbourhoods, you'll build strong relationships with residents, provide practical housing advice and support, manage a varied caseload, and work collaboratively with internal teams and external partners to resolve issues and improve outcomes. From tenancy management and safeguarding to neighbourhood improvement and resident wellbeing, you'll take a proactive, customer-focused approach to delivering excellent housing services and creating communities where people are proud to live. Principal duties and responsibilities include, but are not limited to: Conduct pre-void inspections and property viewings, working closely with colleagues to minimise void turnaround times and prepare homes for new residents. Manage tenancy enforcement processes, including preparing legal documentation, serving notices and attending court hearings where required. Carry out neighbourhood inspections and lead local initiatives to improve estate standards, resident satisfaction and community wellbeing. Support income recovery by working alongside the Income Team to maximise rent and service charge collection. Ensure compliance with health and safety requirements, including facilitating access for statutory inspections and completing relevant risk assessments and actions. This is a full-time opportunity, working 35 hours per week . The successful candidate will be based at our Sittingbourne office, Building 800, two days a week , with the remaining time spent working remotely and travelling across Kent to support residents and service delivery. What you'll need: Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. Proven experience of following processes, using initiative, and delivering excellent customer service. Professional curiosity to identify residents with complex support needs. Meets targets and deadlines, able to prioritise workloads and work under pressure showing persistence and determination when setbacks occur. Excellent communication skills, with the ability to communicate clearly, accurately, and effectively using various communication channels. Ability to work effectively as part of a team, working in an agile environment. A full UK driving licence and access to a vehicle is essential, as this role requires regular travel across our communities, home visits, and attendance at various locations. In your responses to the supporting application questions, it is important that you demonstrate how you meet each of the above criteria, using real examples wherever possible. Closing Date: Wednesday 28th October 2026 at 23:59 Interviews: Monday 9th November 2026 Please note : We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered. About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
19/10/2026
Full time
We're looking for a Housing Officer to join our dedicated Resident Experience team. You'll play a key role in helping residents sustain successful tenancies and thrive in safe, well-maintained communities. Working at the heart of our neighbourhoods, you'll build strong relationships with residents, provide practical housing advice and support, manage a varied caseload, and work collaboratively with internal teams and external partners to resolve issues and improve outcomes. From tenancy management and safeguarding to neighbourhood improvement and resident wellbeing, you'll take a proactive, customer-focused approach to delivering excellent housing services and creating communities where people are proud to live. Principal duties and responsibilities include, but are not limited to: Conduct pre-void inspections and property viewings, working closely with colleagues to minimise void turnaround times and prepare homes for new residents. Manage tenancy enforcement processes, including preparing legal documentation, serving notices and attending court hearings where required. Carry out neighbourhood inspections and lead local initiatives to improve estate standards, resident satisfaction and community wellbeing. Support income recovery by working alongside the Income Team to maximise rent and service charge collection. Ensure compliance with health and safety requirements, including facilitating access for statutory inspections and completing relevant risk assessments and actions. This is a full-time opportunity, working 35 hours per week . The successful candidate will be based at our Sittingbourne office, Building 800, two days a week , with the remaining time spent working remotely and travelling across Kent to support residents and service delivery. What you'll need: Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. Proven experience of following processes, using initiative, and delivering excellent customer service. Professional curiosity to identify residents with complex support needs. Meets targets and deadlines, able to prioritise workloads and work under pressure showing persistence and determination when setbacks occur. Excellent communication skills, with the ability to communicate clearly, accurately, and effectively using various communication channels. Ability to work effectively as part of a team, working in an agile environment. A full UK driving licence and access to a vehicle is essential, as this role requires regular travel across our communities, home visits, and attendance at various locations. In your responses to the supporting application questions, it is important that you demonstrate how you meet each of the above criteria, using real examples wherever possible. Closing Date: Wednesday 28th October 2026 at 23:59 Interviews: Monday 9th November 2026 Please note : We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered. About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
About the Role We are looking for a motivated and customer-focused Housing Officer to join our busy housing management team. In this fully generic role, you will manage a defined patch of properties, delivering a comprehensive, proactive, and reactive housing service. You will be the main point of contact for our tenants, helping them sustain their tenancies, build strong communities, and live safely in their homes. Key Responsibilities Tenancy Management: Manage a patch of residential properties, ensuring tenants adhere to the terms of their Tenancy Agreements. Lettings & New Tenancies: Conduct property viewings, sign up new tenants, and ensure they understand their rights and responsibilities. Rent & Arrears: Monitor rent accounts, provide early intervention, negotiate payment plans, and support tenants with welfare and benefit advice. Anti-Social Behaviour (ASB): Investigate reports of ASB and neighbour disputes, working closely with partner agencies and community safety teams to find resolutions. Estate Inspections: Carry out regular environmental and block inspections, reporting repairs and coordinating estate improvements. Tenant Support: Signpost vulnerable residents to internal support services, external charities, or financial/mental health assistance. What We Are Looking For Experience: Proven experience in housing management, neighbourhood services, or a customer-facing service environment. Knowledge: A solid working understanding of housing legislation, landlord and tenant law, and tenancy management best practices. Communication Skills: Strong interpersonal, negotiation, and conflict-resolution skills, with the ability to handle difficult or sensitive situations calmly. IT & Admin: Competence in housing management software, record-keeping, and report writing. Driving Licence: A full UK driving licence and access to a vehicle (or willingness to travel across operational patches) is essential Enhanced DBS: An in date Enhanced DBS is essential
18/10/2026
Contract
About the Role We are looking for a motivated and customer-focused Housing Officer to join our busy housing management team. In this fully generic role, you will manage a defined patch of properties, delivering a comprehensive, proactive, and reactive housing service. You will be the main point of contact for our tenants, helping them sustain their tenancies, build strong communities, and live safely in their homes. Key Responsibilities Tenancy Management: Manage a patch of residential properties, ensuring tenants adhere to the terms of their Tenancy Agreements. Lettings & New Tenancies: Conduct property viewings, sign up new tenants, and ensure they understand their rights and responsibilities. Rent & Arrears: Monitor rent accounts, provide early intervention, negotiate payment plans, and support tenants with welfare and benefit advice. Anti-Social Behaviour (ASB): Investigate reports of ASB and neighbour disputes, working closely with partner agencies and community safety teams to find resolutions. Estate Inspections: Carry out regular environmental and block inspections, reporting repairs and coordinating estate improvements. Tenant Support: Signpost vulnerable residents to internal support services, external charities, or financial/mental health assistance. What We Are Looking For Experience: Proven experience in housing management, neighbourhood services, or a customer-facing service environment. Knowledge: A solid working understanding of housing legislation, landlord and tenant law, and tenancy management best practices. Communication Skills: Strong interpersonal, negotiation, and conflict-resolution skills, with the ability to handle difficult or sensitive situations calmly. IT & Admin: Competence in housing management software, record-keeping, and report writing. Driving Licence: A full UK driving licence and access to a vehicle (or willingness to travel across operational patches) is essential Enhanced DBS: An in date Enhanced DBS is essential
TristoneNash are working with a provider of social housing who are looking to recruit a Housing Officer to fulfil a 6month contract. The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities. Duties will include: Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible. Undertaking new tenant home visits Dealing with requests in relation to transfers, mutual exchanges, successions and assignments Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice A full driving licence and access to a vehicle is essential coupled with a Basic DBS check. For more information or to apply, please submit your CV
16/10/2026
Contract
TristoneNash are working with a provider of social housing who are looking to recruit a Housing Officer to fulfil a 6month contract. The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities. Duties will include: Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible. Undertaking new tenant home visits Dealing with requests in relation to transfers, mutual exchanges, successions and assignments Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice A full driving licence and access to a vehicle is essential coupled with a Basic DBS check. For more information or to apply, please submit your CV
TristoneNash are working with a provider of social housing who are looking to recruit a Part-Time Housing Officer to fulfil a 6month contract. The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities. Duties will include: Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible. Undertaking new tenant home visits Dealing with requests in relation to transfers, mutual exchanges, successions and assignments Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice A full driving licence and access to a vehicle is essential coupled with a Basic DBS check. For more information or to apply, please submit your CV
16/10/2026
Full time
TristoneNash are working with a provider of social housing who are looking to recruit a Part-Time Housing Officer to fulfil a 6month contract. The main purpose of the role is to take responsibility for providing a high-quality customer focused management service on a designated patch. This will include effective management of all housing stock including garage sites and amenities. Duties will include: Dealing with reports of Anti-Social behaviour - liaising with customers and agencies to safeguard people in the community and make appropriate referrals e.g. risk assessments, adult/child social services, domestic abuse, and family support Assisting customers at the end of tenancy process, keeping all departments up to date to ensure properties are ready to re-let as quick as possible. Undertaking new tenant home visits Dealing with requests in relation to transfers, mutual exchanges, successions and assignments Carrying out regular inspections of neighbourhoods, taking appropriate action to ensure that there is a clean and safe environment for tenants Dealing with requests for accessibility aids and adaptations for disabled customers, including liaison with the Responsive Repairs team We are looking for an individual with a proven track record of working within a housing management role coupled with excellent communication skills and a strong understanding of housing legislation and practice A full driving licence and access to a vehicle is essential coupled with a Basic DBS check. For more information or to apply, please submit your CV
Eden Brown are seeking a highly efficient Sheltered Housing Officer on a 1 month contract situated in Chester This will involve covering a Sheltered Scheme in Chester The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.
15/10/2026
Contract
Eden Brown are seeking a highly efficient Sheltered Housing Officer on a 1 month contract situated in Chester This will involve covering a Sheltered Scheme in Chester The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.
Good Afternoon, I am currently representing Southern Housing who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Scheme Housing Officer this role will be based at: TN31 6QE The right candidate will: To support tenancy sustainment, promote resident wellbeing and independence, address housing management issues and work collaboratively with internal council departments, external agencies and service providers to maintain safe, secure and sustainable housing schemes. Manage the day-to-day housing management of designated council housing schemes, ensuring properties and communal areas are safe, clean, secure and well maintained. Provide advice and assistance to residents on tenancy matters, housing policies, repairs, rent accounts and other housing-related enquiries. Undertake regular scheme inspections, identify maintenance issues and raise repair requests, monitoring progress through to completion where required. Support residents to sustain their tenancies, addressing issues such as antisocial behaviour, tenancy breaches, neighbour disputes and property condition concerns. Identify residents who may require additional support and refer them to appropriate council services, health professionals or external support agencies. Monitor tenancy compliance, investigate reports of unauthorised occupation, misuse of communal facilities and other housing management concerns. We require the following: Experience of housing management, tenancy services, scheme management or a customer-facing role within a housing or local authority environment. Knowledge of tenancy conditions, housing management procedures and the importance of maintaining safe and well-managed residential schemes. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
15/10/2026
Contract
Good Afternoon, I am currently representing Southern Housing who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Scheme Housing Officer this role will be based at: TN31 6QE The right candidate will: To support tenancy sustainment, promote resident wellbeing and independence, address housing management issues and work collaboratively with internal council departments, external agencies and service providers to maintain safe, secure and sustainable housing schemes. Manage the day-to-day housing management of designated council housing schemes, ensuring properties and communal areas are safe, clean, secure and well maintained. Provide advice and assistance to residents on tenancy matters, housing policies, repairs, rent accounts and other housing-related enquiries. Undertake regular scheme inspections, identify maintenance issues and raise repair requests, monitoring progress through to completion where required. Support residents to sustain their tenancies, addressing issues such as antisocial behaviour, tenancy breaches, neighbour disputes and property condition concerns. Identify residents who may require additional support and refer them to appropriate council services, health professionals or external support agencies. Monitor tenancy compliance, investigate reports of unauthorised occupation, misuse of communal facilities and other housing management concerns. We require the following: Experience of housing management, tenancy services, scheme management or a customer-facing role within a housing or local authority environment. Knowledge of tenancy conditions, housing management procedures and the importance of maintaining safe and well-managed residential schemes. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon,
Housing Officer up to 37,000 including 2000 car allowance Cambridge Full Time, Permanent The Housing Officer plays a key role in delivering a high-quality, customer-focused housing management service. The postholder will be responsible for managing a portfolio of customers and tenancies, supporting tenancy sustainment, maximising income collection, resolving neighbourhood concerns and working collaboratively with customers, colleagues and partner organisations to achieve positive outcomes. Key Responsibilities Manage a portfolio of customers and tenancies, delivering a proactive, customer-focused service. Build positive relationships with customers, providing advice, guidance and support to help sustain successful tenancies. Identify customer needs and coordinate appropriate support through internal teams and external partners. Maximise rental income through effective arrears prevention, monitoring and recovery activities. Carry out tenancy management activities including sign-ups, changes in circumstances, breaches of tenancy and tenancy reviews. Investigate and resolve customer concerns, complaints and neighbourhood issues in a timely and professional manner. Manage low-level antisocial behaviour cases, taking appropriate action and working with partner agencies where required. Conduct estate and neighbourhood inspections, identifying opportunities to improve the local environment and customer experience. Identify safeguarding concerns and make appropriate referrals in line with organisational procedures. Maintain accurate records and ensure all casework is managed effectively and in compliance with relevant legislation, policy and procedure. Work collaboratively with colleagues and external stakeholders to achieve positive outcomes for customers and communities. Promote customer engagement and encourage customer feedback to support continuous service improvement. Contribute to the achievement of team objectives and organisational performance targets. Keep up to date with relevant legislation, best practice and changes affecting service delivery. Undertake any other duties commensurate with the level and responsibilities of the role. Person Specification Essential Experience of delivering excellent customer service in a customer-facing environment. Experience managing a varied workload and competing priorities. Strong communication skills, both written and verbal. Ability to build positive relationships and work effectively with a wide range of people. Experience dealing with challenging situations and resolving issues in a professional manner. Good problem-solving and decision-making skills. Ability to work independently and use initiative while contributing to team objectives. Strong organisational and administrative skills with a high level of attention to detail. Ability to maintain accurate records and use digital systems effectively. Commitment to equality, diversity and inclusion. Ability to handle sensitive and confidential information appropriately. Proficient in Microsoft Office applications and other business systems. Full UK driving licence and the ability to travel as required by the role. Desirable Experience of tenancy, neighbourhood or housing management. Knowledge of customer support, safeguarding or case management principles. Experience of working with external agencies and community partners. Understanding of relevant legislation and regulatory requirements. A relevant professional qualification or a willingness to work towards one. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
13/10/2026
Full time
Housing Officer up to 37,000 including 2000 car allowance Cambridge Full Time, Permanent The Housing Officer plays a key role in delivering a high-quality, customer-focused housing management service. The postholder will be responsible for managing a portfolio of customers and tenancies, supporting tenancy sustainment, maximising income collection, resolving neighbourhood concerns and working collaboratively with customers, colleagues and partner organisations to achieve positive outcomes. Key Responsibilities Manage a portfolio of customers and tenancies, delivering a proactive, customer-focused service. Build positive relationships with customers, providing advice, guidance and support to help sustain successful tenancies. Identify customer needs and coordinate appropriate support through internal teams and external partners. Maximise rental income through effective arrears prevention, monitoring and recovery activities. Carry out tenancy management activities including sign-ups, changes in circumstances, breaches of tenancy and tenancy reviews. Investigate and resolve customer concerns, complaints and neighbourhood issues in a timely and professional manner. Manage low-level antisocial behaviour cases, taking appropriate action and working with partner agencies where required. Conduct estate and neighbourhood inspections, identifying opportunities to improve the local environment and customer experience. Identify safeguarding concerns and make appropriate referrals in line with organisational procedures. Maintain accurate records and ensure all casework is managed effectively and in compliance with relevant legislation, policy and procedure. Work collaboratively with colleagues and external stakeholders to achieve positive outcomes for customers and communities. Promote customer engagement and encourage customer feedback to support continuous service improvement. Contribute to the achievement of team objectives and organisational performance targets. Keep up to date with relevant legislation, best practice and changes affecting service delivery. Undertake any other duties commensurate with the level and responsibilities of the role. Person Specification Essential Experience of delivering excellent customer service in a customer-facing environment. Experience managing a varied workload and competing priorities. Strong communication skills, both written and verbal. Ability to build positive relationships and work effectively with a wide range of people. Experience dealing with challenging situations and resolving issues in a professional manner. Good problem-solving and decision-making skills. Ability to work independently and use initiative while contributing to team objectives. Strong organisational and administrative skills with a high level of attention to detail. Ability to maintain accurate records and use digital systems effectively. Commitment to equality, diversity and inclusion. Ability to handle sensitive and confidential information appropriately. Proficient in Microsoft Office applications and other business systems. Full UK driving licence and the ability to travel as required by the role. Desirable Experience of tenancy, neighbourhood or housing management. Knowledge of customer support, safeguarding or case management principles. Experience of working with external agencies and community partners. Understanding of relevant legislation and regulatory requirements. A relevant professional qualification or a willingness to work towards one. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
Interim Neighbourhood Housing Officer - 6 Month Initial Conctract - Social Housing Client - Sussex Are you passionate about creating safe, well-managed neighbourhoods and delivering an excellent service to residents? We are seeking an experienced Interim Neighbourhood Housing Officer to join a respected housing association, taking responsibility for a designated neighbourhood patch and delivering a high-quality, customer-focused housing management service. The Role As a Neighbourhood Housing Officer, you will be responsible for the day-to-day management of a neighbourhood portfolio, working closely with residents, local authorities and partner agencies to ensure communities remain safe, sustainable and well managed. Key responsibilities will include: Managing a range of tenancy management cases across your neighbourhood patch. Investigating and resolving anti-social behaviour cases, working with partner agencies where required. Supporting vulnerable residents and making appropriate safeguarding referrals. Conducting tenancy visits, new tenant visits and neighbourhood inspections. Managing tenancy changes including transfers, mutual exchanges, assignments and successions. Dealing with unauthorised occupation, squatters and abandoned properties. Monitoring and improving estate standards, including communal areas, garage sites and open spaces. Working with residents and stakeholders to resolve neighbourhood issues and improve local environments. Liaising with repairs, asset management, income recovery and tenancy support teams to provide a joined-up service. Maintaining accurate records and ensuring all customer interactions are appropriately documented. About You To be successful in this role, you will ideally have: Experience within housing management, neighbourhood management or tenancy services. Experience handling anti-social behaviour and tenancy enforcement cases. A strong understanding of safeguarding and supporting residents with complex needs. Excellent communication and customer service skills. Experience working with local authorities, support services, police and community organisations. Strong case management and organisational skills. The ability to work independently and manage a varied workload. Good report-writing and record-keeping skills. Proficiency in Microsoft Office and housing management systems. Why Apply? This is an excellent opportunity to join an organisation committed to delivering outstanding services to residents and creating thriving communities. You'll play a key role in supporting customers, improving neighbourhoods and ensuring residents receive the high-quality housing service they deserve. Considering full-time or part-time candidates. Interviews are being arranged shortly, so early applications are encouraged.
13/10/2026
Full time
Interim Neighbourhood Housing Officer - 6 Month Initial Conctract - Social Housing Client - Sussex Are you passionate about creating safe, well-managed neighbourhoods and delivering an excellent service to residents? We are seeking an experienced Interim Neighbourhood Housing Officer to join a respected housing association, taking responsibility for a designated neighbourhood patch and delivering a high-quality, customer-focused housing management service. The Role As a Neighbourhood Housing Officer, you will be responsible for the day-to-day management of a neighbourhood portfolio, working closely with residents, local authorities and partner agencies to ensure communities remain safe, sustainable and well managed. Key responsibilities will include: Managing a range of tenancy management cases across your neighbourhood patch. Investigating and resolving anti-social behaviour cases, working with partner agencies where required. Supporting vulnerable residents and making appropriate safeguarding referrals. Conducting tenancy visits, new tenant visits and neighbourhood inspections. Managing tenancy changes including transfers, mutual exchanges, assignments and successions. Dealing with unauthorised occupation, squatters and abandoned properties. Monitoring and improving estate standards, including communal areas, garage sites and open spaces. Working with residents and stakeholders to resolve neighbourhood issues and improve local environments. Liaising with repairs, asset management, income recovery and tenancy support teams to provide a joined-up service. Maintaining accurate records and ensuring all customer interactions are appropriately documented. About You To be successful in this role, you will ideally have: Experience within housing management, neighbourhood management or tenancy services. Experience handling anti-social behaviour and tenancy enforcement cases. A strong understanding of safeguarding and supporting residents with complex needs. Excellent communication and customer service skills. Experience working with local authorities, support services, police and community organisations. Strong case management and organisational skills. The ability to work independently and manage a varied workload. Good report-writing and record-keeping skills. Proficiency in Microsoft Office and housing management systems. Why Apply? This is an excellent opportunity to join an organisation committed to delivering outstanding services to residents and creating thriving communities. You'll play a key role in supporting customers, improving neighbourhoods and ensuring residents receive the high-quality housing service they deserve. Considering full-time or part-time candidates. Interviews are being arranged shortly, so early applications are encouraged.
BDS are currently recruiting for a Community Safety Officer to work in the Manchester/ Stockport area to play a key role in helping residents feel safe in their homes and communities. The main focus of the role is to deliver a high-quality, customer-focused community safety service, responding promptly and professionally to ASB and community safety enquiries from residents. You will help prevent homelessness, protect vulnerable residents, tackle community safety issues and create safer, more thriving places to live. Main duties include but are not limited too; Manage a caseload of ASB cases Ensure tenancy sustainability, using ASB tools Provide swift and appropriate responses to serious incidents Use a range of strategies to address ASB Prepare high-quality legal documentation This is an onsite role with some limited hybrid options You will need to be a driver with access to a vehicle Temp ongoing to start ASAP with potential to go perm for the right person Monday- Friday 9am- 5pm Pay rate; Up to £29 per hour via umbrella Apply now for immediate consideration!
12/10/2026
Full time
BDS are currently recruiting for a Community Safety Officer to work in the Manchester/ Stockport area to play a key role in helping residents feel safe in their homes and communities. The main focus of the role is to deliver a high-quality, customer-focused community safety service, responding promptly and professionally to ASB and community safety enquiries from residents. You will help prevent homelessness, protect vulnerable residents, tackle community safety issues and create safer, more thriving places to live. Main duties include but are not limited too; Manage a caseload of ASB cases Ensure tenancy sustainability, using ASB tools Provide swift and appropriate responses to serious incidents Use a range of strategies to address ASB Prepare high-quality legal documentation This is an onsite role with some limited hybrid options You will need to be a driver with access to a vehicle Temp ongoing to start ASAP with potential to go perm for the right person Monday- Friday 9am- 5pm Pay rate; Up to £29 per hour via umbrella Apply now for immediate consideration!
Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. Location: Ealing Rate: 22.02 - 24.48 per hour PAYE 28.71 - 31.96 per hour Umbrella Contract: Temporary Working Pattern: Fully Onsite Recruitment Partner: Adecco, on behalf of a Local Authority The Role Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. This is an exciting opportunity to play a key role in delivering high-quality housing management services, supporting residents, and helping to maintain safe, clean and sustainable neighbourhoods. The successful candidate will manage a designated housing patch, working closely with tenants, leaseholders, internal departments and external agencies to resolve issues and improve outcomes for residents. Key Responsibilities Manage a designated patch of social housing properties, taking ownership of housing management issues from initial enquiry through to resolution. Deliver a professional, customer-focused housing management service to tenants, leaseholders and residents. Conduct estate inspections, home visits, tenancy reviews and resident meetings. Support vulnerable residents and make referrals to appropriate support services where required. Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications and tenancy breaches. Work collaboratively with a range of internal and external partners including community safety teams, social care services and legal teams. Respond to complaints, enquiries from elected members and MPs, and resident correspondence. Support neighbourhood improvement initiatives and resident engagement activities. Assist with building safety actions and ensure compliance with landlord responsibilities. About You We are looking for candidates who can demonstrate: Experience managing social housing residents. Experience delivering excellent customer service in a housing or public sector environment. Knowledge of housing legislation and housing management practices. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. The ability to manage a varied caseload and work effectively under pressure. Apply If you have housing management experience and are looking for your next temporary assignment, we would like to hear from you. Please apply with your updated CV. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
12/10/2026
Seasonal
Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. Location: Ealing Rate: 22.02 - 24.48 per hour PAYE 28.71 - 31.96 per hour Umbrella Contract: Temporary Working Pattern: Fully Onsite Recruitment Partner: Adecco, on behalf of a Local Authority The Role Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. This is an exciting opportunity to play a key role in delivering high-quality housing management services, supporting residents, and helping to maintain safe, clean and sustainable neighbourhoods. The successful candidate will manage a designated housing patch, working closely with tenants, leaseholders, internal departments and external agencies to resolve issues and improve outcomes for residents. Key Responsibilities Manage a designated patch of social housing properties, taking ownership of housing management issues from initial enquiry through to resolution. Deliver a professional, customer-focused housing management service to tenants, leaseholders and residents. Conduct estate inspections, home visits, tenancy reviews and resident meetings. Support vulnerable residents and make referrals to appropriate support services where required. Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications and tenancy breaches. Work collaboratively with a range of internal and external partners including community safety teams, social care services and legal teams. Respond to complaints, enquiries from elected members and MPs, and resident correspondence. Support neighbourhood improvement initiatives and resident engagement activities. Assist with building safety actions and ensure compliance with landlord responsibilities. About You We are looking for candidates who can demonstrate: Experience managing social housing residents. Experience delivering excellent customer service in a housing or public sector environment. Knowledge of housing legislation and housing management practices. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. The ability to manage a varied caseload and work effectively under pressure. Apply If you have housing management experience and are looking for your next temporary assignment, we would like to hear from you. Please apply with your updated CV. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Private Sector Housing Officer - South London Location: South London Rate: Up to 60 per hour Contract: Initial 6-Month Contract Working Arrangement: Hybrid - 3 Days Onsite, 2 Days Remote A ambitious South London local authority is seeking an experienced Private Sector Housing Officer to join its established Housing Enforcement team. This is an opportunity to work within a busy private rented sector service, undertaking a varied caseload of housing enforcement and housing standards work, helping to improve property conditions, raise management standards and protect tenants across the borough. The team is currently delivering a significant programme of housing regulation, property licensing and enforcement activity, making this an excellent opportunity for experienced officers looking for a technically challenging contract. The Role The successful candidate will manage a diverse caseload of private sector housing matters, from initial complaint through to resolution, undertaking inspections, assessing housing conditions and determining appropriate enforcement action. Key Responsibilities Undertaking HHSRS inspections and property assessments. Investigating complaints relating to housing conditions within the private rented sector. Managing housing enforcement cases from inception through to closure. Identifying enforcement options and determining appropriate courses of action. Serving statutory notices under housing legislation. Investigating unlicensed HMOs and property licensing breaches. Conducting HMO inspections and enforcement activity. Preparing case files, witness statements and enforcement documentation. Working closely with legal services, landlords, tenants and partner agencies. Managing a demanding caseload whilst maintaining accurate records and evidential standards. Supporting wider housing standards, regulatory and compliance initiatives within the service. Candidate Requirements Applicants should be able to demonstrate recent experience in: HHSRS inspections. Housing Act 2004 enforcement. HMO inspections and compliance. Housing standards investigations. Serving statutory notices. Private rented sector enforcement. Managing complex housing enforcement caseloads independently. Liaising effectively with landlords, tenants and legal services. Desirable Experience Civil penalties. Prosecution case preparation. Court and tribunal attendance. Licensing enforcement. PACE interviews. Complex enforcement investigations. About You Successful candidates will be able to: Demonstrate sound knowledge of housing enforcement legislation. Explain enforcement cases they have personally managed from inspection through to resolution. Make informed decisions regarding informal and formal enforcement approaches. Prepare and serve enforcement notices confidently. Manage difficult conversations with landlords and agents. Maintain strong evidential standards and record keeping practices. Prioritise workloads effectively with minimal supervision. What's on Offer? This role offers the chance to join a proactive local authority with a strong commitment to improving housing conditions across the private rented sector. Up to 60 per hour Hybrid working arrangement Three days onsite attendance Initial six-month contract Potential for extension Diverse housing enforcement caseload Supportive management team Opportunity to work on high-profile private sector housing projects Apply For a confidential discussion about this opportunity, or to be considered for the role, please contact: Shaye Box Recruitment Consultant Environmental Health & Private Sector Housing Park Avenue Recruitment Email: (url removed) Mobile: (phone number removed)
12/10/2026
Contract
Private Sector Housing Officer - South London Location: South London Rate: Up to 60 per hour Contract: Initial 6-Month Contract Working Arrangement: Hybrid - 3 Days Onsite, 2 Days Remote A ambitious South London local authority is seeking an experienced Private Sector Housing Officer to join its established Housing Enforcement team. This is an opportunity to work within a busy private rented sector service, undertaking a varied caseload of housing enforcement and housing standards work, helping to improve property conditions, raise management standards and protect tenants across the borough. The team is currently delivering a significant programme of housing regulation, property licensing and enforcement activity, making this an excellent opportunity for experienced officers looking for a technically challenging contract. The Role The successful candidate will manage a diverse caseload of private sector housing matters, from initial complaint through to resolution, undertaking inspections, assessing housing conditions and determining appropriate enforcement action. Key Responsibilities Undertaking HHSRS inspections and property assessments. Investigating complaints relating to housing conditions within the private rented sector. Managing housing enforcement cases from inception through to closure. Identifying enforcement options and determining appropriate courses of action. Serving statutory notices under housing legislation. Investigating unlicensed HMOs and property licensing breaches. Conducting HMO inspections and enforcement activity. Preparing case files, witness statements and enforcement documentation. Working closely with legal services, landlords, tenants and partner agencies. Managing a demanding caseload whilst maintaining accurate records and evidential standards. Supporting wider housing standards, regulatory and compliance initiatives within the service. Candidate Requirements Applicants should be able to demonstrate recent experience in: HHSRS inspections. Housing Act 2004 enforcement. HMO inspections and compliance. Housing standards investigations. Serving statutory notices. Private rented sector enforcement. Managing complex housing enforcement caseloads independently. Liaising effectively with landlords, tenants and legal services. Desirable Experience Civil penalties. Prosecution case preparation. Court and tribunal attendance. Licensing enforcement. PACE interviews. Complex enforcement investigations. About You Successful candidates will be able to: Demonstrate sound knowledge of housing enforcement legislation. Explain enforcement cases they have personally managed from inspection through to resolution. Make informed decisions regarding informal and formal enforcement approaches. Prepare and serve enforcement notices confidently. Manage difficult conversations with landlords and agents. Maintain strong evidential standards and record keeping practices. Prioritise workloads effectively with minimal supervision. What's on Offer? This role offers the chance to join a proactive local authority with a strong commitment to improving housing conditions across the private rented sector. Up to 60 per hour Hybrid working arrangement Three days onsite attendance Initial six-month contract Potential for extension Diverse housing enforcement caseload Supportive management team Opportunity to work on high-profile private sector housing projects Apply For a confidential discussion about this opportunity, or to be considered for the role, please contact: Shaye Box Recruitment Consultant Environmental Health & Private Sector Housing Park Avenue Recruitment Email: (url removed) Mobile: (phone number removed)
Private Sector Housing Officer - Berkshire Location: Berkshire Rate: 40- 45 per hour Contract: Initial 3-Month Contract Working Arrangement: Hybrid - 3 Days Onsite, 2 Days Remote A Berkshire local authority is seeking an experienced Private Sector Housing Officer to support its Housing Standards and Private Sector Housing team. This is an excellent opportunity for a housing professional looking to join a busy and proactive service responsible for improving standards within the private rented sector, tackling poor housing conditions and delivering effective regulatory and enforcement activity across the borough. The successful candidate will play a key role in investigating housing complaints, carrying out inspections and ensuring compliance with housing legislation, whilst supporting the council's wider objectives around housing quality and tenant safety. The Role You will manage a varied caseload of private sector housing matters, undertaking inspections, investigating complaints and identifying appropriate interventions to improve housing conditions and secure compliance. Key Responsibilities Undertaking HHSRS inspections and property assessments. Investigating complaints relating to housing disrepair, damp, mould and other housing hazards. Managing housing enforcement cases from complaint through to resolution. Assessing Category 1 and Category 2 hazards. Serving statutory notices and undertaking enforcement action where appropriate. Carrying out HMO inspections and compliance visits. Investigating licensing breaches and unlicensed properties. Providing advice and guidance to landlords, managing agents and tenants. Preparing case files, enforcement documentation and witness statements. Working closely with legal services and partner agencies. Supporting wider housing standards and regulatory projects within the service. Maintaining accurate records and ensuring compliance with evidential standards. Candidate Requirements Applicants should be able to demonstrate recent experience in: HHSRS inspections. Housing Act 2004. Private Sector Housing Enforcement. Housing standards investigations. HMO inspections and compliance. Serving statutory notices. Managing housing enforcement caseloads independently. Working within a local authority housing standards or private sector housing team. Desirable Experience Additional and Selective Licensing schemes. Civil penalties. Prosecution case preparation. Court and tribunal attendance. Licensing enforcement. PACE interviews. Empty homes work. Complex enforcement investigations. About You Successful candidates will be able to: Demonstrate strong knowledge of housing legislation and enforcement practice. Independently manage housing enforcement and housing standards cases. Conduct thorough property inspections and hazard assessments. Communicate effectively with landlords, tenants and stakeholders. Balance informal and formal enforcement approaches appropriately. Maintain strong evidential standards and case records. Prioritise workloads effectively in a fast-paced service environment. What's on Offer? This role offers the opportunity to join a busy and supportive local authority team committed to improving housing standards across the private rented sector. 40- 45 per hour Hybrid working arrangement Three days onsite attendance Initial three-month contract Potential for extension Diverse caseload across housing standards and enforcement Supportive and experienced management team Immediate start available Apply For a confidential discussion about this opportunity, or to be considered for the role, please contact: Shaye Box Recruitment Consultant Environmental Health & Private Sector Housing Park Avenue Recruitment Email: (url removed) Mobile: (phone number removed)
12/10/2026
Contract
Private Sector Housing Officer - Berkshire Location: Berkshire Rate: 40- 45 per hour Contract: Initial 3-Month Contract Working Arrangement: Hybrid - 3 Days Onsite, 2 Days Remote A Berkshire local authority is seeking an experienced Private Sector Housing Officer to support its Housing Standards and Private Sector Housing team. This is an excellent opportunity for a housing professional looking to join a busy and proactive service responsible for improving standards within the private rented sector, tackling poor housing conditions and delivering effective regulatory and enforcement activity across the borough. The successful candidate will play a key role in investigating housing complaints, carrying out inspections and ensuring compliance with housing legislation, whilst supporting the council's wider objectives around housing quality and tenant safety. The Role You will manage a varied caseload of private sector housing matters, undertaking inspections, investigating complaints and identifying appropriate interventions to improve housing conditions and secure compliance. Key Responsibilities Undertaking HHSRS inspections and property assessments. Investigating complaints relating to housing disrepair, damp, mould and other housing hazards. Managing housing enforcement cases from complaint through to resolution. Assessing Category 1 and Category 2 hazards. Serving statutory notices and undertaking enforcement action where appropriate. Carrying out HMO inspections and compliance visits. Investigating licensing breaches and unlicensed properties. Providing advice and guidance to landlords, managing agents and tenants. Preparing case files, enforcement documentation and witness statements. Working closely with legal services and partner agencies. Supporting wider housing standards and regulatory projects within the service. Maintaining accurate records and ensuring compliance with evidential standards. Candidate Requirements Applicants should be able to demonstrate recent experience in: HHSRS inspections. Housing Act 2004. Private Sector Housing Enforcement. Housing standards investigations. HMO inspections and compliance. Serving statutory notices. Managing housing enforcement caseloads independently. Working within a local authority housing standards or private sector housing team. Desirable Experience Additional and Selective Licensing schemes. Civil penalties. Prosecution case preparation. Court and tribunal attendance. Licensing enforcement. PACE interviews. Empty homes work. Complex enforcement investigations. About You Successful candidates will be able to: Demonstrate strong knowledge of housing legislation and enforcement practice. Independently manage housing enforcement and housing standards cases. Conduct thorough property inspections and hazard assessments. Communicate effectively with landlords, tenants and stakeholders. Balance informal and formal enforcement approaches appropriately. Maintain strong evidential standards and case records. Prioritise workloads effectively in a fast-paced service environment. What's on Offer? This role offers the opportunity to join a busy and supportive local authority team committed to improving housing standards across the private rented sector. 40- 45 per hour Hybrid working arrangement Three days onsite attendance Initial three-month contract Potential for extension Diverse caseload across housing standards and enforcement Supportive and experienced management team Immediate start available Apply For a confidential discussion about this opportunity, or to be considered for the role, please contact: Shaye Box Recruitment Consultant Environmental Health & Private Sector Housing Park Avenue Recruitment Email: (url removed) Mobile: (phone number removed)
Job Title: Housing Officer - Interim Location: Bristol Rate: 24.59 (Umbrella) Contract Type: Interim Working Pattern: Hybrid (mixture of onsite work, WFH, and office-based work - two days WFH per week) About the Role: We are seeking an enthusiastic and motivated Housing Officer to join the Tenancy Management team, providing a high-quality tenancy management service within a designated patch. You will manage tenancies from the beginning through to the end, along with the general management of sites in the patch, ensuring tenants are supported to sustain their tenancies and breaches of tenancy conditions are dealt with effectively. Key Responsibilities: Manage tenancies and sites within a patch in accordance with policies and procedures, providing innovative solutions to issues. Resolve complex issues, including complaints and enquiries from elected members/MPs relating to tenancy and site matters. Ensure patches are well looked after and safe, encouraging and supporting local initiatives that improve their quality. Identify and monitor support needs for tenants and facilitate access to support as appropriate. Provide guidance and support to colleagues in dealing with tenancy management issues. Organise and participate in campaigns, multi-agency meetings, case conferences, resident groups, and projects to improve the patch. Ensure IT and paper-based systems are updated to maintain accurate, good-quality information. Ensure tenant involvement in determining local issues, which may involve attending meetings outside normal working hours. Ensure breaches of tenancy conditions, including anti-social behaviour and hate crime, are dealt with effectively. Requirements: Experience in tenancy management within a social housing or local authority context. Ability to manage a complex caseload and resolve complaints and enquiries effectively. Strong knowledge of tenancy legislation, anti-social behaviour, and safeguarding. Excellent communication and interpersonal skills, with the ability to engage with tenants, colleagues, and external partners. Full UK driving licence required (own car not essential - a pool car can be used). Ability to work flexibly, including attending meetings outside normal working hours. Additional Information: This role is subject to a Standard DBS Check. If this role aligns with your experience, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.
12/10/2026
Contract
Job Title: Housing Officer - Interim Location: Bristol Rate: 24.59 (Umbrella) Contract Type: Interim Working Pattern: Hybrid (mixture of onsite work, WFH, and office-based work - two days WFH per week) About the Role: We are seeking an enthusiastic and motivated Housing Officer to join the Tenancy Management team, providing a high-quality tenancy management service within a designated patch. You will manage tenancies from the beginning through to the end, along with the general management of sites in the patch, ensuring tenants are supported to sustain their tenancies and breaches of tenancy conditions are dealt with effectively. Key Responsibilities: Manage tenancies and sites within a patch in accordance with policies and procedures, providing innovative solutions to issues. Resolve complex issues, including complaints and enquiries from elected members/MPs relating to tenancy and site matters. Ensure patches are well looked after and safe, encouraging and supporting local initiatives that improve their quality. Identify and monitor support needs for tenants and facilitate access to support as appropriate. Provide guidance and support to colleagues in dealing with tenancy management issues. Organise and participate in campaigns, multi-agency meetings, case conferences, resident groups, and projects to improve the patch. Ensure IT and paper-based systems are updated to maintain accurate, good-quality information. Ensure tenant involvement in determining local issues, which may involve attending meetings outside normal working hours. Ensure breaches of tenancy conditions, including anti-social behaviour and hate crime, are dealt with effectively. Requirements: Experience in tenancy management within a social housing or local authority context. Ability to manage a complex caseload and resolve complaints and enquiries effectively. Strong knowledge of tenancy legislation, anti-social behaviour, and safeguarding. Excellent communication and interpersonal skills, with the ability to engage with tenants, colleagues, and external partners. Full UK driving licence required (own car not essential - a pool car can be used). Ability to work flexibly, including attending meetings outside normal working hours. Additional Information: This role is subject to a Standard DBS Check. If this role aligns with your experience, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.
We are currently recruiting for an experienced Housing Officer to join a local authority's Tenancy Management team. The successful candidate will be responsible for managing a designated housing patch, delivering effective tenancy management services, resolving tenancy breaches and ensuring residents receive the support needed to sustain their tenancies. The Role Manage a designated housing patch, overseeing tenancies from sign-up through to termination in accordance with relevant policies and procedures. Investigate and resolve tenancy breaches, including anti-social behaviour, hate crime and other tenancy-related issues. Conduct regular estate and property inspections, identifying and addressing issues affecting the safety and condition of the patch. Identify vulnerable tenants and those at risk of tenancy failure, coordinating appropriate support and interventions. Investigate and resolve complex tenancy management complaints, including enquiries from elected members and MPs. Work closely with internal teams, external agencies and support providers to resolve tenancy and neighbourhood issues. Organise and attend multi-agency meetings, case conferences and resident engagement activities. Support residents in identifying local priorities and developing initiatives to improve neighbourhoods and estates. Key Requirements Previous experience as a Housing Officer, Neighbourhood Housing Officer or Tenancy Management Officer within a local authority or housing association. Strong knowledge of tenancy management legislation, policies and procedures. Experience managing a housing patch, including estate inspections, tenancy enforcement and tenancy sustainment. Experience investigating anti-social behaviour, hate crime and tenancy breaches. Understanding of safeguarding responsibilities and supporting vulnerable residents. Experience handling complex housing complaints and resolving tenancy-related disputes. Experience maintaining accurate case records and using housing management systems. Driving License What You Need to Do Now If you are interested in this Housing Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Neighbourhood Housing Officers, Tenancy Management Officers and Housing Services Managers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing management and tenancy services professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
12/10/2026
Contract
We are currently recruiting for an experienced Housing Officer to join a local authority's Tenancy Management team. The successful candidate will be responsible for managing a designated housing patch, delivering effective tenancy management services, resolving tenancy breaches and ensuring residents receive the support needed to sustain their tenancies. The Role Manage a designated housing patch, overseeing tenancies from sign-up through to termination in accordance with relevant policies and procedures. Investigate and resolve tenancy breaches, including anti-social behaviour, hate crime and other tenancy-related issues. Conduct regular estate and property inspections, identifying and addressing issues affecting the safety and condition of the patch. Identify vulnerable tenants and those at risk of tenancy failure, coordinating appropriate support and interventions. Investigate and resolve complex tenancy management complaints, including enquiries from elected members and MPs. Work closely with internal teams, external agencies and support providers to resolve tenancy and neighbourhood issues. Organise and attend multi-agency meetings, case conferences and resident engagement activities. Support residents in identifying local priorities and developing initiatives to improve neighbourhoods and estates. Key Requirements Previous experience as a Housing Officer, Neighbourhood Housing Officer or Tenancy Management Officer within a local authority or housing association. Strong knowledge of tenancy management legislation, policies and procedures. Experience managing a housing patch, including estate inspections, tenancy enforcement and tenancy sustainment. Experience investigating anti-social behaviour, hate crime and tenancy breaches. Understanding of safeguarding responsibilities and supporting vulnerable residents. Experience handling complex housing complaints and resolving tenancy-related disputes. Experience maintaining accurate case records and using housing management systems. Driving License What You Need to Do Now If you are interested in this Housing Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Neighbourhood Housing Officers, Tenancy Management Officers and Housing Services Managers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing management and tenancy services professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.