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Customer Service Officer Part-time (21 hours per week - Tues, Weds, Thurs (Apply online only Temp contract for 3 months with possible extension Location: W10, London Rate: PAYE: 17.85 per hour or Umbrella 22.59 per hour We are seeking a Customer Service Officer to join a Neighbourhood Management team in North London. This role is crucial for providing face-to-face support and assistance to our tenants, addressing a variety of queries related to their tenancy and payments. This position is part of a pilot scheme aimed at enhancing tenant services and will initially run for 3 months. Day-to-day of the role: Operate the local housing office reception, being the first point of contact for tenants. Listen and respond to tenant queries on a range of issues, from maintenance requests to payment and tenancy clarifications. Collect detailed information from tenants and channel these queries to the dedicated Neighbourhood Manager. Provide immediate answers and support where possible, ensuring a high level of customer service. Work closely with Neighbourhood Managers to understand and address the specific needs of the community. Required Skills & Qualifications: Strong interpersonal and communication skills, with the ability to engage effectively with the public. Experience in a customer service or front-facing role, preferably within a housing or community services context. Ability to handle multiple tasks simultaneously and with attention to detail. A proactive approach to problem-solving and providing solutions. Comfortable working independently and as part of a team. To apply for this Customer Service Officer position, please submit your CV detailing your relevant experience in this role.

Lead Property Management Officer Islington Temporary Full Time Summary An excellent opportunity has arisen for an experienced Lead Property Management Officer to join a respected Housing Association in Islington, providing expert oversight of leasehold and shared ownership properties while leading on managing agent relationships, service charges, and major works compliance. THE ROLE As Lead Property Management Officer, you will coordinate and oversee property management services delivered by third-party managing agents, ensuring high standards of compliance, financial control, and customer service across leasehold and shared ownership homes. Lead and manage relationships with external managing agents across the portfolio Scrutinise service charge, ground rent, reserve fund invoices and third-party budgets Oversee Section 20 consultation processes and monitor major works projects Act as the main point of contact for leaseholders and shared owners, providing clear advice on leases and responsibilities Support finance teams with year-end accounts, balancing charges, and statutory notices Maintain accurate leasehold, service charge, and major works records and databases Investigate and resolve complex complaints, including liaison with the Housing Ombudsman and First-Tier Tribunal cases THE CANDIDATE The successful candidate will have previous experience in a similar leasehold or property management role within a Housing Association, local authority, or managing agent environment. Strong knowledge of leasehold and shared ownership housing management Proven experience managing service charges, budgets, and financial queries Sound understanding of housing law, compliance, and Section 20 processes Experience working with managing agents, contractors, and internal compliance teams Confident communicator with the ability to handle complex resident and stakeholder issues THE CONTRACT Working Hours: 35 hours per week Length of Contract: 3 months, potential for temp-perm Rate: The pay range for the role is 29.85 to 31.18 per hour LTD company rate. The PAYE equivalent is 25.45 to 26.58 per hour, inclusive of holiday. HOW TO APPLY If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further Know someone perfect for this role? We offer a 250 referral bonus for successful candidate recommendations!

Triage Officer Redditch Contract £17.37 per hour Our client is looking for an experienced Housing Triage Officer. At least 3 years demonstrable experience working in a homelessness, housing options or other relevant customer advice service Knowledge of legislation, regulation, and policy in relation to the provision of the service Experience of providing professional high-quality customer services to customers often with multiple complex issues and who may be in highly emotive situations Experience of assessing and meeting people s needs and requirements and managing expectations Experience of problem solving through collaboration and partnership working that has achieved excellent outcomes Experience of call handling and operating specialist IT systems Administrative and assistive experience Experience of service improvement and being involved projects Good general knowledge of legislation, regulation, and policy in relation to the provision of generic housing services Some experience of casework and making referrals We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk Operational purpose • Provide a professional and compliant, customer facing Homelessness and Housing Solutions Advice Service firmly focussed on the prevention and relief of homelessness • Support all officers, systems, and processes in operating the Homelessness and Housing Solutions and Voids, Allocations & Lettings teams • To be responsible and accountable for the Local Authorities operations in accordance with its legal obligations to provide professional housing and homelessness advice services in accordance with: Part VI & VII Housing Act 1996 (as amended); Homelessness Reduction Act 2017; Welfare Reform, Safeguarding and the Children s Act. • Support the strategic and operational managers in delivering the vision, strategies and initiatives for the Homelessness and Housing Solutions Team and the wider Housing Service of which you are an integral part. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Housing & Welfare Officer Walsall Contract £18.36 per hour PAYE Our client is looking for an experienced Housing and Welfare Officer 3 days in the office. Some site visits so access to a vehicle and driving licence ideally. To provide a highly specialised Housing and Welfare service an all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. To deliver a progressive and responsive service to customers, partners and stakeholders. We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk Proven experience of working in line with Housing Legislation, Welfare Benefits, Housing and Council Tax benefit, money management, regulations and working practises. Proven experience of developing and maintaining good working relationships with a wide range of stakeholders. Proven experience of developing and maintaining good working relationships with a wide range of stakeholders. Proven experience of working with others to people to deliver service improvement Influencing - Using influence to develop and maintain strong working relationships with colleagues and other stakeholders both internally and externally. Making Things Happen - Getting around blocks and barriers, to co-ordinate, plan prioritise workloads and consistently work to deadlines and measures. Getting the Message Across - Making effective presentations to individuals and groups, enhancing understanding and meaning. Focusing on achievement and delivery Working flexibly to meet the needs of the customer and service demands with a focus on delivery and outcomes. Building Confidence in others - Being supportive but clear, building belief in others of success and potential success. Thinking Analytically - Creating and using concepts to explain and interpret situations, linking pieces of information together, creating a rich pool of ideas and a visionary approach Is politically aware and understands how the organisation works. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco) Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council . Type: Temporary Pay: £325 per day Umbrella Location: Newham Dockside Hours: Full time, Monday - Friday Working arrangements: Hybrid, 3 days per week office based Role Overview Interim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services. Key Requirements Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Additional Responsibilities Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery. Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required. Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Role : Private Sector Housing Officer - London Borough of Harrow Location : Harrow, Middlesex, HA3 8NT Pay : £26.12 - £29.65 per hour (Umbrella) Contract : Full time, temporary assignment Start : ASAP About the Role: London Borough of Harrow is seeking an experienced Private Sector Housing Officer to join its busy Private Sector Housing team. You'll play a key role in improving housing standards across the borough, ensuring residents live in safe, healthy, and well managed homes. This is an excellent opportunity for someone with strong technical knowledge of housing legislation and a passion for protecting tenants' rights. Key Responsibilities: Carry out inspections of privately rented properties using the Housing Health and Safety Rating System (HHSRS). Identify hazards, assess risks, and determine the most appropriate enforcement action. Manage and enforce HMO licensing, selective licensing, and additional licensing schemes. Investigate complaints relating to disrepair, overcrowding, illegal eviction, and landlord harassment. Prepare and serve statutory notices, civil penalties, and other enforcement actions under the Housing Act 2004 and related legislation. Provide advice and guidance to landlords, tenants, and managing agents on legal responsibilities and best practice. Work collaboratively with internal teams and external partners including Environmental Health, Fire Services, and Social Care. Maintain accurate case records, evidence files, and reports to support enforcement decisions. Skills & Experience Required: Strong working knowledge of housing legislation, including HHSRS, HMO regulations, and enforcement powers. Experience conducting property inspections and preparing enforcement notices. Ability to manage a varied caseload and work independently. Excellent communication skills with the ability to engage confidently with landlords, tenants, and partner agencies. A background in Environmental Health, Housing Standards, or similar regulatory roles is highly desirable. HHSRS certification is preferred (or willingness to work towards it). About Pertemps: Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times' Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction. About Harrow: The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406. Important Notice: Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit

Building Surveyor (Maintenance) for the United Reform Church (Thames North Synod Property Team) Salary: £55,000 - £57,000Location: Home-based with regular London/UK travelContract: Full-timeClosing Date: 18th JanuaryHays are working exclusively with Thames North Synod on this appointment. About the Role We are seeking a skilled Property Officer to join the Thames North Synod property team. This is an exciting opportunity to provide expert advice and hands-on support for property matters across the Synod, including development, repair, maintenance, sustainability enhancements, and refurbishment projects.You will play a key role in ensuring proposals for property development and related funding applications are well-researched and presented, enabling informed decision-making by the Resources Committee. Additionally, you will oversee Synod-owned investment properties-commercial, residential, and retirement housing-ensuring compliance with landlord responsibilities and statutory requirements. Key Responsibilities Collaborate with the Property Team to deliver property services aligned with Synod mission objectives. Support churches in developing proposals for property development, refurbishment, and repair. Promote sustainability and ECO initiatives within the Synod. Manage building contracts and ensure compliance with statutory requirements. Oversee maintenance of Synod-owned properties, including residential investment properties. Liaise with letting agents, insurance brokers, and contractors. Prepare reports for the Resources Committee and attend relevant meetings. Respond to emergency property issues and manage out-of-hours repairs. Person Specification Essential: Minimum HNC/HND in Building Surveying or Facilities Management. Hands-on experience in assessing feasibility and costs for building projects. Strong project management skills and ability to work with architects, surveyors, and contractors. Knowledge of Health & Safety legislation. Excellent communication and relationship-building skills. Proficiency in MS Office and strategic thinking ability. Driving licence and own vehicle. Desirable: Understanding of local church operations and networks in the building industry. Additional Information 31 days annual leave (including bank holidays). Contributory pension scheme. Enhanced DBS and safeguarding training required. Interested?Apply now through Hays, who are working exclusively on this role. For more information or to submit your application, please contact Molly Spencer at Hays Property Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A place to make things happen Salary : £40,200 per annum Location : North East. Patch covering Middlesborough, Stockton, Hartlepool, Sunderland, Bishop Auckland, East Cleveland, Harrogate & York depending on location of successful applicant. Contact Type: Permanent Hours : 35 hours per week, Monday - Friday 9am to 5pm plus on call as required.We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.We're also proud to be at the forefront of change. We're on a journey of transformation, finding new ways to support our customers - and our people.If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at Accent. About the role As a Maintenance Surveyor, you'll deliver repairs and voids maintenance services for up to 1,100 properties across your region, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold our Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner.In line with Awaab's Law, you'll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to Accent's mission of providing quality homes and services. Salary The spot salary for the Maintenance Surveyor post is £40,200 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.Plus an additional essential user car allowance starting at £1,250 per annum. About yo uYou should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You'll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you'll be travelling around our different sites, you'll also need a full UK driving licence and access to a vehicle.Successful candidates will be subject to a DBS check.We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.You may also have experience in the following: Maintenance Surveyor, Repairs Surveyor, Voids Surveyor, Building Surveyor, Property Surveyor, Housing Maintenance Surveyor, Disrepair Surveyor, Damp & Mould Surveyor, Voids & Repairs Officer, etc.REF-

Overview of the roleTo support the delivery of the Clients building and resident safety objectives by leading effective resident consultation and engagement across Higher-Risk Buildings (HRBs) and other housing stock. The role acts as a key point of contact for residents on building safety matters, ensuring clear communication and participation in line with statutory requirements and best practice.You will take responsibility for coordinating the development, completion, and review of Residential Personal Emergency Evacuation Plans (RPEEPs) for vulnerable residents, working collaboratively with internal teams and external stakeholders to ensure compliance with the Building Safety Act 2022, the Fire Safety (England) Regulations 2022, and recognised industry standards. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website

Building Surveyor Job Type: Full-time Location: Housing Services, Neighbourhoods Directorate Reports to: Repairs and Maintenance Manager Hourly rate: £40-£50 per hour umbrella dependant on experience. We are seeking a Building Surveyor to lead significant technical projects within the Housing Services function. This role involves delivering major technical projects and work packages that align with the Council's corporate aims and objectives, considering relevant statutes and legislation. The ideal candidate will provide high-level technical consultancy and develop customer-focused technical solutions. Day-to-day of the role: Carry out technical inspections of disrepair properties within required timescales. Produce clear, detailed, and accurate schedules of works. Validate expert reports and ensure recommendations are workable and cost-effective. Liaise with contractors, legal teams, and housing officers to progress cases efficiently. Provide professional oversight to ensure works are delivered to standard. Track progress and support case closure within the legal timeframe. Contribute to improved reporting, forecasting, and case management. Lead on the management of reactive repairs, void property repairs, major repairs, minor planned works, and major insurance works. Ensure delivery of all works in line with compliance requirements and promote the council's Health & Safety policy and CDM regulations. Required Skills & Qualifications: Construction-related qualification or equivalent demonstrable work experience. Extensive knowledge of building construction, building standards, planning regulations, regulatory standards, health & safety, and other legislation relevant to asset management. Experience in managing small projects and an understanding of CDM. Proficiency in Microsoft Excel, Word, and PowerPoint. Excellent communication skills, both oral and written, with the ability to present technical reports. Ability to work independently and as part of a team in a changing environment with conflicting priorities and deadlines. Full driving licence and access to a car on each working day.

Purpose of job Interim Fire Risk Officer Interim Fire Risk Officer To be responsible to the Team Manager and for the day to day management of the health and safety of building projects, maintenance contracts and fire risk assessments across the Borough. The allocation of work to Property Services Officers/Supervisors or external contractors/sub-contractors. To be responsible for established standards of work, cost, allocated building maintenance, building construction or related works within the team. Interim Fire Risk Officer Too specifically: i) Ability to travel extensively across the borough within acceptable times, it is expected that you will have access to own transport to undertake these duties. This post attracts an essential car user allowance Interim Fire Risk Officer Ensure an efficient and effective maintenance of all properties managed by the Council in relation to Fire Safety and compliance to CDM 2007 Regulations, iii) Contribute to the implementation of a Fire Strategy and supporting Performance Management Framework. TO implement creative, imaginative and innovative practice to ensure continuous improvement, taking into account the 'partnering' agenda and acknowledged best practice. To have working appreciation all repairs/building specialises within the contract and the flexibility to manage activities within the Repairs Service. To deputise for the Assistant Manager. vii) To be responsible for the development of quality assurance mechanisms and robust procedures. To be responsible for the direct and indirect management of up to 50 staff. Main duties Interim Fire Risk Officer To possess in-depth knowledge relating to health and safety matters including fire prevention and precautionary issues, asbestos management and construction safety to all Housing stock within the Borough. This includes all the Housing infrastructure and play areas situated on Housing owned land. Maintain and develop specialist knowledge on current trends and keep abreast of relevant legislation. To possess in-depth knowledge regarding the interpretation and application of the provisions of legislation in Fire Safety Policy, The Fire Safety Order 2005 (RRO), Building Regulations Approved Document B : Firecode and other official guidance and legislation in respect of fire safety. Assist the Planned Works Team Manager in the development, dissemination and implementation of the Council's Fire Safety Policy. To work with operational managers to ensure that fire safety is managed in line with the Directorates policy. Prepare and monitor fire risk assessments of premises as required by the fire safety legislation and ensure the dissemination and practical application of fire risk assessments. Provide fire safety advice on the interpretation and implementation of the Firecode and other legislation to all Stakeholders. Liaise with Fire and Rescue Services and undertake the corrective actions required as a result of enforcing action by the Fire and Rescue Services. Undertake regular maintenance and post inspections of fire safety risks on the Council's Fire Risk Register. Undertake investigations of fire incidents, producing appropriate reports to the Team Manager and Senior Management. Maintain comprehensive records of all fire incidents and investigations ensuring that trends are identified and that advice is given to the appropriate parties for remedial action to reduce incidents. Assist in the maintenance of the strategy for reducing fires within the Directorate and liaise with local fire authority as part of the overall Fire Safety Strategy. 1 0. Support and represent the role and function of the Fire Safety Team to relevant groups, and support and participate with regards to arson prevention and protection. 1 3. TO review existing working processes and develop and implement imaginative and innovative practices in management of properties, including IT solutions, with reference to the councils partnering agenda, acknowledged best practice and benchmarking of the Repairs Services in relation to Planned Works. 1 4. To attend meeting with tenants, committees and other groups (outside normal working hours, as required) to provide updates, prepare and present reports, report back on investigations and respond to queries. To attend site meetings and liaise with tenants, other departmental officers, consultants and contractors regarding design aspects, additional work and respond to problems. To attend Court and represent the Council as required 1 5. To have demonstrable experience in the preparation of and operation of any CDM site safety plan. Where required act as CDM Co-ordinator on projects in compliance with CDM (2007) Regulations. 1 6. To carry out planned and ad hoc safety inspections and audits, reporting and advising on necessary action. 1 7. To contribute to the operation of and continuous development of the ISO 9000 Quality Management system and ensure Supervisors undertakes the required number of Quality Control Checklist. 1 8. Interim Fire Risk Officer To assist in the implementation of the Borough Emergency and Continuity Plans. 1 9. To undertake any other work appropriate to the level and general nature of the post's duties. 20. To carry out all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection legislation, the Council's equal opportunities and customer care policies, and the new technology agreement. Interim Fire Risk Officer Designation of Post to which Post-holder normally reports: Assistant Manager

We are working with a provider of social housing who are looking to recruit a Senior Building Safety Manager on a permanent basis. You will be responsible for leading the strategic development, implementation, and continuous improvement of building safety management across the organisation's high-risk residential portfolio. This role combines operational oversight with strategic responsibility, strengthening policies, processes and procedures, to ensure full compliance with the Building Safety Act 2022 and all related regulatory expectations. You will guide, mentor, and support Building Safety Officers, ensuring that safety cases, data quality, inspections, reporting, and resident engagement activities are delivered to a consistently high standard Duties will include: Leading the development and embedding of building safety policies, procedures, and standards. Providing expert advice to senior leaders on emerging risks, regulatory change, and organisational readiness. Safety case, risk & regulatory compliance Overseeing the production, maintenance, and quality assurance of Safety Case Reports for all higher-risk buildings. Ensuring building safety risks are identified, mitigated, monitored, and reported effectively. Acting as the key operational interface with the Building Safety Regulator, Fire Service, and other regulatory bodies. Investigating and escalating data issues or breaches in line with policy. Working closely with Asset Management, Compliance, Fire Safety, and operational teams to deliver safe and effective outcomes. Supporting the delivery of resident engagement events, promoting transparency and trust. Leadership & people management We are looking for: Level 6 Diploma in Building Safety Management and Fire Safety in Construction. Significant experience managing building safety across complex, high-risk residential buildings. Strong knowledge of the Building Safety Act, Fire Safety Order, building regulations, and safety management principles. Proven leadership experience in a regulated, safety-critical environment. Experience producing and quality-assuring Safety Case Reports or equivalent documentation. Excellent stakeholder engagement and influencing skills, including at senior level. Strong understanding of building construction, fire protection systems, risk management, and data governance. It would be advantageous if you had: Membership of relevant professional bodies (e.g. RICS, CIOB, IFE). NEBOSH Fire Certificate or equivalent. Experience with digital asset information systems and golden thread platforms. Experience leading organisational change or large-scale improvement programmes. For more information, or to apply please submit your CV or contact the office to speak with Natasha Moore or James New

Site Manager - Decarbonisation £50-55k + Benefits Full-time, permanent position Based in Cambridge We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation project for Social Housing in Cambridge . This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 55K + package and benefits. For your chance of securing this role please apply online now, or for more information, call Meg on !

North West Housing Services is a purpose-led co-operative based in Liverpool, operating across the North West of England. We are a leading provider of housing management, maintenance, property investment, and financial services to housing co-operatives, small housing associations, and leaseholders. What We Offer 30 days annual leave Flat-rate performance bonus Enhanced pension contributions Employee health cover Essential car user allowance Flexible and hybrid working We are seeking an experienced and customer-focused Building Safety & Compliance Team Leader to join our Property Services team. Reporting to the Property Services Manager, you will be responsible for the effective delivery of statutory building safety and compliance programmes, ensuring homes meet all regulatory requirements. You will lead key compliance areas including gas servicing, fire safety, asbestos management, and electrical safety, and line-manage the Performance & Service Improvement Officer, supporting high-quality data, performance monitoring, and continuous improvement. This is a challenging and rewarding opportunity for a confident leader with strong technical knowledge, collaborative skills, and a solutions-focused approach. Essential Requirements HND in Building Studies or equivalent NEBOSH Certificate or equivalent Proven experience managing or supervising staff Strong background in building safety and compliance delivery Experience managing contracts and contractor performance In-depth knowledge of health and safety legislation for residential buildings Excellent communication and interpersonal skills A full driving licence and access to a car are essential. How to Apply Please submit an up-to-date CV and covering letter (max 2 pages) outlining your suitability for the role to: .uk by 12.00 noon on the 3 March 2026.

We are seeking a Senior Building Safety Officer to support the Housing Asset Team at a large Public Sector body. This is a pivotal role focused on ensuring full compliance with the Building Safety Act 2022, Fire Safety Act 2021, and all related statutory duties, while coordinating and overseeing building-related safety activities across the housing portfolio. Start: ASAP Duration: 3-6 Months+ Rate: Negotiable (Inside IR35) Hybrid Working arrangement Key Responsibilities: • Coordinate and maintain Building Safety Cases and Safety Case Reports for high-risk buildings • Ensure ongoing compliance with the Building Safety Act 2022, Fire Safety Act 2021, and internal safety management frameworks • Act as a key liaison for the Principal Accountable Person (PAP), Fire Service, Building Safety Regulator, and other external partners • Lead on resident engagement strategies and manage mandatory occurrence reporting • Provide expert training, coaching, and professional guidance on risk assessment and building safety compliance • Monitor and report on building safety performance, ensuring corrective actions are taken promptly • Support emergency response planning and business continuity arrangements • Advise senior leaders on legislative changes and their operational impact on housing services Requirements: • Minimum of 3 years' experience in health & safety advisory roles within building-related environments • Strong working knowledge of the Building Safety Act, Fire Safety Act, Building Regulations 2010, and CDM 2015 • NEBOSH Level 3 Diploma or equivalent qualification (Fire Safety preferred) • Experience in risk assessment, incident investigation, and compliance management • Ability to attend site inspections and support emergency situations outside normal working hours If this role sounds like it could be a good fit, please send me your CV and either myself or a member of my team will be in touch.

Site Manager - Planned Retrofit Works Full time, temporary (till end of May 2026) £25 - £30 per hour (40 hour week) Peterborough based with travel We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Peterborough area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, on-going temporary position for which you will receive a highly competitive salary of up to £30 per hour. For your chance of securing this role please apply online now!

Shape the delivery of high-quality new homes for communities across Norfolk We're looking for a Senior Development Officer to join our New Homes & Commercial team at Freebridge Community Housing. In this pivotal role, you'll lead post-contract residential development projects, ensuring new homes are delivered safely, on time, within budget and to the highest standards of quality. You'll work closely with contractors, consultants, internal teams and external stakeholders, overseeing construction activity from start on site through to completion and the end of the defects period. This is a fantastic opportunity to play a hands-on role in delivering much-needed affordable homes and strengthening local communities. About Freebridge Community Housing: Our Freebridge Community Housing goal is to provide affordable, safe, and quality homes for current and future generations, for those who need a place to call home. Freebridge was set up in 2006, to receive the transfer of the Borough Council of King's Lynn and West Norfolk's housing stock. We now have over 7500 properties across west and north Norfolk, in addition to building new homes for social and affordable rent, and to support those who want to move into shared home ownership. We've had numerous achievements, including delivering our tenants' promises and bringing homes to the Decent Homes Standard, affording our customers a much better quality of living. At Freebridge, we live by our values: Belong, Own It, Think Customer, One Team One Purpose, and Be the Change. What you'll be doing: Lead the delivery of new-build housing schemes from start on site through to completion and the end of the defects liability period. Oversee contractors, consultants and site teams to ensure works are delivered safely, to specification and in line with regulatory requirements. Carry out regular site inspections to monitor progress, quality and compliance against programme and standards. Manage post-contract risks, issues and variations, ensuring timely resolution and minimal impact on cost and programme. Work closely with pre-contract colleagues to ensure smooth handover of schemes into construction. Monitor development budgets and support value engineering and cost control to achieve value for money. Coordinate stakeholder engagement including local authorities, building control, internal teams and residents. Oversee defect management during the liability period, ensuring issues are resolved promptly and to a high standard. Maintain accurate project documentation, certification and reporting to support compliance and governance requirements. What we're looking for: A professional or technical qualification in building, construction or a related discipline (e.g. RICS, CIOB or equivalent). Experience delivering residential new-build housing developments from construction through to completion. Strong knowledge of construction techniques, building regulations and technical standards. Experience managing contractors and consultants within a post-contract environment. Excellent project management, organisational and problem-solving skills. Strong communication and stakeholder management skills, with the ability to negotiate and influence. Commercial awareness with experience of managing budgets and delivering value for money. A proactive, solutions-focused approach with a strong eye for detail. Full UK Driving License. What's in it for you? At Freebridge, we're appreciative of our team and you can enjoy the following benefits from joining us, among many more: Generous Holiday Leave: Enjoy 25 days holiday, plus bank holidays, increasing to 30 days after 5 years of service. Exclusive Employee Discounts: Access amazing deals through our Reward Gateway. Comprehensive Leave Policies: Enjoy 6 months full pay for maternity leave and 2 weeks full pay for paternity leave. Health and Wellbeing Support: Access physio and counselling services, along with an employee assistance programme. Charitable Leave: One day per year to volunteer for a cause you care about. Discounted Gym Membership: Stay fit with discounted membership at Alive Leisure. Pension Scheme: A company contributory pension scheme with generous employer contributions. Diversity & Inclusion: Diversity is key to our values and culture. We create a workplace where every voice is heard and respected, embracing diverse perspectives to drive innovation. Our inclusive environment empowers colleagues, ensuring equal opportunities for all. We don't discriminate against employees or potential employees based on protected characteristics. We're happy to accommodate reasonable adjustments during the recruitment process to enable you to perform your best. As part of this commitment, we also offer accessibility tours for candidates to help ensure an inclusive and welcoming experience from the outset. Apply now to join our team and make a difference to lives across Norfolk! Closing date: Thursday 26th February 2026

An East London based Housing Association is seeking a disrepair/damp and mould surveyor on a part-time basis for approximately (ad hoc) 15-20 hours a week. This role is pivotal in diagnosing property issues, managing remedial works from start to finish, and ensuring residents feel supported throughout the process. You'll be part of a specialist team dedicated to tackling damp, mould and disrepair across a varied housing portfolio. This is not just a maintenance role - it's about making a real impact on residents' quality of life. Key duties: Take full ownership of damp, mould and disrepair cases - from initial inspection and diagnosis through to project completion Carry out detailed surveys, specifying required works, recommending preventative solutions, and advising residents Identify and specify effective solutions including ventilation improvements, building repairs and humidity control systems Coordinate and manage contractors, including reviewing schedules of works, bills of quantities and ensuring compliance with budget, quality and timescales Oversee contractor performance, including pre-start meetings, monitoring progress, carrying out quality checks and signing off completed works Maintain accurate records, update CRM systems and provide regular progress reports to management Certify valuations and contractor claims in line with delegated authority Collaborate closely with Resident Liaison Officers to ensure residents are informed, supported and engaged throughout Ensure value for money while delivering high-quality, customer-focused outcomes

Site Manager - Planned Maintenance £50-55k + car allowance or company van South LondonFull-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance and program throughout South London. Works include both internal and external refurbishments, as well as Aids & adaptations. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Resident Liaison Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction of the project Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £55K. For your chance of securing this role please apply online now!

Building Safety Officer / Building Safety Coordinator Goodman Masson are delighted to be partnering with a leading London-based Housing Association to recruit a Building Safety professional to join their growing compliance team. This is an excellent opportunity to play a key role in delivering the requirements of the Building Safety Act , supporting the management of Higher-Risk Residential Buildings (HRRBs) and helping to ensure residents are safe, informed and protected. The Role Working closely with the Building Safety Manager, you will support the development of building safety cases and the management of the Golden Thread of information across the organisation's high-risk buildings. Key responsibilities include: Supporting the development of Building Safety Cases and Safety Case Reports Collating, managing and maintaining digital building information in line with Golden Thread principles and BIM where applicable Liaising with the Building Safety Regulator , Fire Service, contractors and internal teams Coordinating inspections, surveys, remediation works and safety-critical maintenance Monitoring contractor performance and tracking KPIs, including Fire Risk Assessment actions Supporting the delivery of statutory compliance across HRRBs in line with the Building Safety Act Assisting with building safety budgets, invoice processing and cost monitoring Supporting the safe handover of new developments into management Contributing to resident engagement strategies and ensuring clear communication on building safety matters Responding to building safety complaints and supporting a positive resident experience Deputising for the Building Safety Manager when required About You We're looking for a detail-oriented and proactive individual who can manage multiple priorities while maintaining a strong focus on compliance and resident safety. You will have: Experience working within building safety, compliance, asset management, fire safety or property services (ideally within social housing) Knowledge of the Building Safety Act , fire safety and relevant regulatory requirements Experience managing or collating technical building information and records Strong organisational skills and the ability to work to tight deadlines Experience working with contractors and monitoring performance The ability to analyse information from multiple sources and produce clear reports Excellent communication skills and a customer-focused approach Desirable: Experience working with HRRBs Knowledge of BIM / digital asset information systems Experience supporting resident engagement on safety matters Understanding of housing regulatory frameworks