245 jobs found

Resident Liaison Officer Required in Cambridge GVR Solutions are currently working alongside a well-established main contractor who are seeking a Resident Liaison Officer to join them on an office refurbishment project in Cambridge. Project Details: Rate: 17- 19/hr Duration: 6 weeks Start Date: 20th July Location: Cambridge The Resident Liaison Officer must have/be: Proven experience as an RLO or in a customer-facing role. Experience working within social housing, planned works, or construction. Strong communication and customer service skills. Ability to manage resident enquiries and access arrangements. CSCS Card and full UK driving licence. If you are interested in the Resident Liaison Officer position above, please get in touch.

Assistant Site Manager Social Housing Refurbishment Full-time Permanent London £40,000 - £45,000 + Package (DOE) Assistant Site Manager job available delivering internal and external refurbishment works across occupied social housing properties throughout London, offering the opportunity to join a well-established contractor with a strong pipeline of Housing Association and Local Authority projects. The Role This is an excellent opportunity for an ambitious Assistant Site Manager to support the delivery of social housing refurbishment projects within occupied environments. Working closely with the Site Manager, subcontractors, Resident Liaison Officers, and client representatives, the successful candidate will assist with the day-to-day management of site operations, helping to ensure projects are delivered safely, on programme, and to the highest standards of quality. Key Responsibilities • Assist the Site Manager with the day-to-day delivery of social housing refurbishment projects, including internal and external works • Help coordinate subcontractors, labour, materials, and site logistics to ensure smooth project delivery • Monitor site activities to ensure works are completed safely and in accordance with company procedures and RAMS • Support the management of programme milestones and report any delays, risks, or issues • Assist with site inductions, toolbox talks, and health & safety inspections • Ensure works are completed to the required quality standards and specifications • Liaise with subcontractors, suppliers, residents, and other project stakeholders • Support the management of materials, deliveries, waste management, and site organisation • Maintain accurate site records including daily diaries, risk assessments, method statements, and H&S documentation • Contribute to maintaining a safe, clean, and organised site environment Requirements • Previous experience as an Assistant Site Manager, Site Supervisor, Foreperson, or similar role within construction or social housing refurbishment • Experience working on occupied refurbishment or planned maintenance projects is advantageous • Good understanding of construction processes, health & safety regulations, and site procedures • Strong communication skills with the ability to work collaboratively with site teams and stakeholders • Proactive attitude with a willingness to learn and develop within a site management role • Organised, reliable, and solutions-focused approach Essential Qualifications • CSCS Card • First Aid at Work • Asbestos Awareness • Manual Handling Desirable Qualifications • SSSTS or SMSTS • NVQ Level 4 in Construction Site Supervision (or equivalent) • Working towards further site management qualifications Package & Benefits • £40,000 - £45,000 + package • Long-term secured social housing work pipeline • Structured career progression towards Site Manager level • Ongoing training and development opportunities • Opportunity to work with a well-established and respected contractor This Assistant Site Manager role offers the opportunity to develop your career with a leading social housing contractor, supporting the delivery of refurbishment projects across occupied homes while gaining exposure to all aspects of site management and project delivery. Apply now for immediate consideration.

Resident Liaison Officer Required in Guilford GVR Solutions are currently working alongside a well-established main contractor who are seeking a Resident Liaison Officer to join them on a hostel refurbishment in Guilford. Project Details: Rate: 17- 19/hr Duration: 23 weeks Start Date: 20th July Location: Guilford The Resident Liaison Officer must have/be: Proven experience as an RLO or in a customer-facing role. Experience working within social housing, planned works, or construction. Strong communication and customer service skills. Ability to manage resident enquiries and access arrangements. CSCS Card and full UK driving licence. If you are interested in the Resident Liaison Officer position above, please get in touch.

Resident Liaison Office Main Contractor Fire Remediation Project Freelance: 24 Months Rate: Up to £18 per hour Location: Elephant & Castle We are currently searching for a Resident Liaison Office to join the team of a busy main contractor specialising in Fire Remediation projects. This project in Elephant & Castle has a 24 month run time and will see various fire stopping packages stripped out and reinstalled to specification. As Residential Laison Office you will be required to: Act as the main point of contact for residents throughout construction, refurbishment, and maintenance works, ensuring clear and effective communication at all stages. Build and maintain positive relationships with residents, addressing queries, concerns, complaints, and providing timely resolutions. Carry out resident consultations, property visits, and pre-start meetings to explain project scopes, programmes, and potential disruptions. Keep residents informed of project progress, changes to schedules, access requirements, and any planned works affecting them. Coordinate access arrangements between residents, site teams, and subcontractors to ensure works are completed efficiently. Record and maintain accurate resident communication logs, complaints, and project documentation. Support site and project teams in minimising disruption and maintaining high levels of customer satisfaction. Liaise with clients, housing associations, local authorities, and internal teams to ensure resident needs are effectively managed. Required: Previous experience working as a Resident Liaison Officer, Customer Service Advisor, Housing Officer, or within a customer-facing construction environment. Strong communication and interpersonal skills with the ability to engage confidently with people at all levels. Experience dealing with customer complaints and conflict resolution in a professional manner. Good understanding of construction, maintenance, social housing, or refurbishment environments would be advantageous. Excellent organisational skills with the ability to manage multiple tasks and priorities. Strong administrative skills and experience maintaining accurate records and reports. Proficient in Microsoft Office packages. To apply for this role please send your CV through the portal or get in contact with Sam Marsden at Lonsite directly.

Site Manager Social Housing Refurbishment Full-time Permanent London £50,000 - £55,000 + Package (DOE) Site Manager job available delivering internal and external refurbishment works across occupied social housing properties throughout London, offering the opportunity to join a well-established contractor with a strong pipeline of Housing Association and Local Authority projects. The Role This is an excellent opportunity for an experienced Site Manager to oversee the safe and efficient delivery of social housing refurbishment projects within occupied environments. Working closely with Contracts Managers, Resident Liaison Officers, subcontractors, and client representatives, the successful candidate will be responsible for managing day-to-day site operations, ensuring projects are delivered safely, on programme, within budget, and to the highest standards of quality. Key Responsibilities • Oversee the day-to-day delivery of social housing refurbishment projects, including internal and external works • Manage site teams, subcontractors, suppliers, and site logistics to ensure efficient project delivery • Ensure works are delivered safely and in accordance with company procedures, RAMS, and statutory requirements • Monitor project progress against programme and identify potential risks, delays, and mitigation measures • Carry out site inductions, toolbox talks, and regular health & safety inspections • Ensure high standards of workmanship and compliance with project specifications and quality standards • Liaise effectively with clients, residents, consultants, and other stakeholders throughout project delivery • Manage materials, deliveries, waste management, and overall site organisation • Maintain accurate site records including daily diaries, risk assessments, method statements, and H&S documentation • Attend client and progress meetings, providing regular updates on programme and performance Requirements • Proven experience as a Site Manager delivering social housing refurbishment or planned maintenance projects • Experience managing both internal and external refurbishment works within occupied properties • Strong knowledge of social housing construction processes, standards, and regulations • Excellent communication skills with the ability to build strong relationships with residents, clients, subcontractors, and suppliers • Strong understanding of health & safety legislation and safe site management practices • Organised, proactive, and solutions-focused approach to project delivery Essential Qualifications • SMSTS • NVQ Level 6 in Construction Site Management (or equivalent) • CSCS Card • First Aid at Work • Asbestos Awareness • Scaffolding Awareness Package & Benefits • £50,000 - £55,000 + package • Long-term secured social housing work pipeline • Opportunity to join a well-established and respected contractor • Career progression and development opportunities This Site Manager role offers the opportunity to lead social housing refurbishment projects for a leading contractor, delivering internal and external improvement works within occupied homes while benefiting from long-term career stability and progression opportunities. Apply now for immediate consideration.

Deputy Head of Building Control (Social Housing) Location: London Salary: 70,000 per annum Contract: Permanent Sector: Local Government / Social Housing We are currently recruiting for an experienced Deputy Head of Building Control to join a forward-thinking local government organisation responsible for managing and maintaining a substantial social housing portfolio. This is an excellent opportunity for a senior building control professional seeking a leadership role with responsibility for ensuring regulatory compliance, building safety, and service excellence across a diverse range of residential assets. Reporting directly to the Head of Building Control, you will play a key role in leading operational delivery, managing technical teams, and supporting strategic initiatives relating to building safety and compliance. The Role As Deputy Head of Building Control, you will provide technical leadership and operational oversight across building control functions, ensuring compliance with current legislation, Building Regulations, and emerging building safety requirements. You will support the management of a multidisciplinary team and contribute to the development of policies, procedures, and service improvements that enhance resident safety and organisational performance. The successful candidate will act as a senior technical advisor, overseeing complex building control matters, supporting high-risk building projects, and ensuring that statutory obligations are met across the housing portfolio. Key Responsibilities Support the Head of Building Control in the strategic and operational management of the service. Lead and manage Building Control Surveyors and technical officers, providing guidance, mentoring, and performance management. Ensure compliance with Building Regulations, Building Safety legislation, and associated statutory requirements. Review and assess complex building control applications, plans, and specifications. Provide expert technical advice on residential construction, refurbishment, fire safety, structural alterations, and compliance matters. Oversee inspections of housing developments, regeneration schemes, and major capital projects. Monitor service performance, quality standards, and regulatory compliance. Contribute to the management of building safety risks within residential properties, including higher-risk buildings. Develop and maintain effective working relationships with internal departments, contractors, developers, consultants, and regulatory bodies. Support service transformation, continuous improvement initiatives, and implementation of best practice. Assist with budget management, resource planning, and workforce development. Represent the service at internal and external meetings when required. Candidate Requirements Significant experience within Building Control, ideally gained within local government, social housing, or a related regulatory environment. Strong working knowledge of Building Regulations, Building Safety legislation, and relevant construction standards. Experience managing technical teams and delivering high-quality regulatory services. Demonstrable expertise in residential construction, refurbishment, and compliance-related projects. Excellent communication, stakeholder engagement, and leadership skills. Ability to interpret and apply complex legislation and technical guidance. Membership of a relevant professional body such as CABE, RICS, CIOB, or equivalent is desirable. Registered Building Inspector status or eligibility would be advantageous. What's on Offer Permanent position with a salary of 70,000 per annum. Opportunity to work within a large and diverse social housing environment. Excellent pension scheme and local government benefits package. Flexible and hybrid working arrangements. Career progression opportunities within a growing and evolving service. The chance to play a key role in improving building safety and housing standards for residents. If you are an experienced Building Control professional looking to take the next step in your career within a leadership position, we would welcome your application.

We are currently looking for an experienced Housing Complaints and Reviews Officer to join a busy Housing Needs service. This Housing Complaints and Reviews Officer role will primarily focus on investigating complex housing complaints, drafting complaint responses and supporting service improvements across Housing Needs and Housing Solutions services. The successful candidate will manage a high volume of complaints, undertake detailed investigations, draft responses on behalf of senior managers and identify learning outcomes to improve service delivery. Whilst the role includes statutory reviews work, the primary focus will be complaints handling. This Housing Complaints and Reviews Officer position would suit someone with extensive housing complaints experience, particularly within homelessness, housing needs and allocations services. The Role - Investigating complex complaints relating to Housing Needs, Homelessness and Housing Solutions services. - Drafting Stage 1 and Stage 2 complaint responses in line with corporate complaints procedures and Ombudsman guidance. - Preparing responses on behalf of senior managers and service leaders. - Identifying service failures, learning outcomes and service improvement actions. - Managing MP enquiries, Member enquiries and complex correspondence. - Liaising with operational teams to gather evidence and complete investigations. - Monitoring complaint cases to ensure compliance with statutory and corporate timescales. - Undertaking statutory reviews under Parts VI and VII of the Housing Act 1996 where required. - Drafting Section 202 review decisions and review outcome letters. - Maintaining knowledge of housing legislation, case law and Ombudsman determinations. - Supporting policy, procedure and service improvement initiatives. Key Requirements - Extensive experience handling housing complaints within a local authority environment. - Significant experience investigating and responding to Stage 1 and Stage 2 complaints. - Experience drafting complaint responses on behalf of senior managers or directors. - Knowledge of Housing Ombudsman and Local Government & Social Care Ombudsman complaint handling requirements. - Experience dealing with complaints relating to homelessness, housing needs, allocations or temporary accommodation. - Knowledge of Parts VI and VII of the Housing Act 1996. - Experience managing MP enquiries, Member enquiries and complex correspondence. - Experience undertaking statutory housing reviews would be advantageous. What You Need to Do Now If you are interested in this Housing Complaints and Reviews Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Complaints and Reviews Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Complaints Officers, Complaints & Reviews Officers, Housing Reviews Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Are you an experienced Resident Liaison Officer / Tenant Liaison Officer looking for a new role Salary: £34,000 - £40,000 Contract type: Full-time / Permanent Office location: Central London Skilled Careers have partnered with a leading main contractor that works with a host of commercial clients in the student accommodation, leasing and high-end residential sectors and are seeking an experienced, proactive Resident Liaison Officer with excellent communication and customer service skills. This is not a Resident Liaison Officer role within the social housing sector! The company: A national main contractor with offices across the UK that specialises in refurbishment contracts in occupied complexes across the country. The role: The resident liaison officer operating out of the London branch of this main contractor will be the primary point of contact between the project team and residents (lease holders, estates managers and tenants), leading clear communications and ensuring minimal disruption, successful access arrangements and smooth refurbishment process. Your responsibilities will include: Working as part of a central Resident Liaison team function based in central London (SE1) Visiting projects from time to time across the country Deliver presentations to clients, residents/lease holders and other key stakeholders. Query & request handling and establishing an appropriate action plan, coordinating with the site operations team and agree upon timescales for resolution which will be communicated back to the relevant parties along with providing progress updates. Maintaining company trackers and ensuring all queries, requests and complaints are accurately recorded with supporting actions, outcomes and are monitored through to completion. Presenting at committee and client meetings. Be the bridge that minimises disruptions and ensure projects proceed in line with programme Requirements: Previous experience as a Resident Liaison Officer / Tenant Liaison Officer is essential Driving licence and access to your own vehicle is essential Proficient with Microsoft Office and IT systems Excellent written and verbal communication skills Collaborative and organised Be comfortable presenting at monthly meetings with clients and stakeholders. Ready to advance your career with a respected main contractor and work on a host of schemes across the country If the answer is yes we'd like to hear from you

Housing Officer Bolton Temporary 35 hours per week Sellick Partnership Ltd are currently recruiting for a Housing Officer to join one of our Bolton based clients on a temporary basis for 3 months Duties of the Housing Officer role will include, but is not limited to: Visiting partner agency staffed properties and housing vulnerable adults Support any complex housing management case work Undertaking welfare checks Ensure safeguarding concerns are dealt with promptly and in line with guide lines and appropriate action is taken The successful candidate will have: Enhanced DBS (children and adult) Knowledge of Aareon QL housing management system (diserable) If you feel like you have the relevant experience of would like to discuss the role further, please apply or contact Josh Meek at the Sellick Partnership Ltd Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

MMP Consultancy are looking to recruit a ASB Officer on a Ongoing basis, in Surrey. As an ASB Officer, you will be investigating and managing reports of anti-social behaviour (ASB) to ensure safe, secure, and sustainable communities. The role involves working closely with residents, partner agencies, and internal teams to resolve cases effectively, support victims, and take appropriate enforcement action when required. Please note, a full UK Driving Licence & Vehicle is required. Main Responsibilities: Manage Caseloads Investigate complaints relating to noise nuisance, harassment, neighbour disputes, vandalism, hate incidents, and other forms of ASB. Prepare legal documentation and assist with injunctions, possession proceedings, and court actions where necessary. Booking appointments and allocating works to the available operatives and following works from start through to completion. Ensure all relevant data is updated on a timely basis. Liaising with tenants and conduct home visits, interviews, and risk assessments. Effectively communicate and build manage and sustain working relationships with key stakeholders. Experience Required: Previous experience managing anti-social behaviour, harassment cases, housing management, tenancy management, or community safety cases. Excellent communicator, with strong organisational skills Experience working with vulnerable customers and challenging situations. GCSEs at Grade C or above and including Mathematics and English Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment Experience of using database systems (Connect / Northgate / DRS)

Main Duties: Housing Management, ensuring sign ups to tenancies, licencing agreements, taking payments etc. Carry out regular occupancy checks such as managing health and safety and ensuring correct occupancy numbers. Develop and maintain strong internal and external relationships. Attend appointments with clients where appropriate. Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis. Regularly review action plans and risk assessments in line with Hope s policies and practice. Various administrative tasks. Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. What we are looking for: Experience of working with people of complex backgrounds, ex-offenders, people with mental health issues, substance misuse issues and challenging behaviours. IT Proficiency, ability to learn new software programs, basic Microsoft experience. Understanding of the housing and social needs of people with multiple and complex needs. Able to influence and negotiate positive outcomes with others. Hope is committed to safeguarding adults and as part of our safe recruitment practice the successful applicant will be subject to a check with the Disclosure and Barring Service (DBS). The cost of the DBS check (currently up to £59.10) must be met by the successful applicant.

Move On Officer Location: South London (Hybrid Working) Rate: 30.67 per hour (Umbrella) Contract: Long-Term Temporary Contract Hours: 35 hours per week Office Attendance: 1-2 days per week Interviews: Taking place ASAP An exciting opportunity has arisen for an experienced Move On Officer to join a high-performing Housing team within a London local authority. This is a key role supporting households to successfully move from temporary accommodation into settled housing solutions, helping to reduce temporary accommodation occupancy and improve outcomes for residents. About the RoleYou will manage a caseload of households who are ready to move on from temporary accommodation, assessing their needs and matching them to suitable settled accommodation options. Working closely with internal housing teams, lettings officers, support services and external agencies, you will ensure residents receive the guidance and support needed to secure and sustain long-term housing. The successful candidate will play a vital role in overcoming barriers to rehousing, supporting residents through the move process, and ensuring all statutory and legal requirements are met. Key Responsibilities Manage a caseload of households ready to move from temporary accommodation into settled housing. Assess housing needs and update housing assessments where required. Match households to suitable accommodation options including private rented sector, supported housing, social housing and choice-based lettings. Identify and address barriers to rehousing and tenancy sustainment. Liaise with internal departments and external agencies including Social Care, healthcare professionals and support services. Support residents with tenancy advice, benefits guidance and resettlement planning. Conduct property and home visits where required. Issue offer letters, discharge notifications and associated statutory documentation. Support residents through the entire move-on process, ensuring timely outcomes and efficient use of available properties. Contribute to service improvement through effective case management and complaint resolution. About You Previous experience working as a Move On Officer or within a similar housing/homelessness role. Minimum 3 years' experience supporting households to move from temporary accommodation into permanent accommodation. Strong understanding of homelessness legislation, housing options and move-on processes. Experience managing complex caseloads and working to challenging targets. Excellent communication, negotiation and partnership-working skills. Ability to work at pace while maintaining a high level of customer service. Positive, proactive attitude with a genuine commitment to supporting vulnerable residents. What's on Offer? Competitive rate of 30.67 per hour Umbrella Hybrid working arrangement (1-2 office days per week) Long-term contract opportunity Supportive team environment Immediate interview and start opportunities If you have a proven background in housing move-on services and are looking for your next contract opportunity, we'd love to hear from you.

MMP Consultancy are currently recruiting for a PMO / Programme Support Lead to join a live building safety compliance recovery programme iin East London. The successful candidate will be responsible for structuring programme reporting, tracking progress, and translating complex compliance data and operational activity into clear, insightful and engaging outputs for senior stakeholders. Key Responsibilities Own and manage programme reporting, governance and tracking across the compliance recovery plan Develop clear, structured reporting on performance across the Big 6 compliance areas Translate complex data and operational activity into simple, compelling narrative outputs Produce high-quality reports and presentations for senior leadership (Board / Exec level) Track delivery milestones, risks, issues and dependencies across the programme Ensure reporting reflects true compliance position, not just headline figures Work with analysts and compliance teams to align data, insight and delivery Present programme updates in a way that is engaging, clear and decision-focused Experience Required Experience in a PMO / programme support / governance role, ideally within housing, property or regulated environments Strong reporting capability, able to turn complex information into clear, structured outputs Experience working on transformation, recovery or improvement programmes Ability to work with performance data and understand key metrics and risks Confident engaging with senior stakeholders and presenting information clearly Strong PowerPoint / reporting / storytelling skills

Diagnostic Surveyor Location: North London Type: Temporary ongoing Rate: Up to 43 per hour Umbrella Hours: 35 hours per week Social Housing Experience Required Daniel Owen are proud to be representing a well-known client based in the North London area, who are looking for a highly skilled Diagnostic Surveyor to join their team. Key Responsibilities - Diagnostic Surveyor Conduct diagnostic surveys and inspections across the council's housing stock. Investigate and identify the root causes of building defects, damp and mould, condensation, leaks, structural issues, and recurring repair failures. Produce detailed survey reports, specifications, cost estimates, and schedules of remedial works. Manage and monitor repair and maintenance works from inception through to completion. Ensure all works comply with relevant legislation, housing standards, building regulations, and health and safety requirements. Provide technical advice and guidance to housing officers, residents, contractors, and senior management. Support the management of disrepair cases, insurance claims, complaints, and legal proceedings where required. Inspect completed works to ensure quality standards and contractual obligations are met. Monitor contractor performance, addressing quality, cost, and delivery issues as necessary. Maintain accurate records and contribute to asset management and stock condition initiatives.

We are currently recruiting a temporary Lead Facilities Officer to join us for 3 months via agency. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include but are not limited to: Lead and coordinate facilities services to ensure safe, efficient and well-managed workspaces that support colleagues and visitors Oversee day-to-day workplace operations including car parking, meeting and training room coordination, and facilities support services. Coordinate day-to-day compliance and maintenance activity across workspaces, including repairs, routine testing and service checks Carry out and monitor routine audits, including cleaning and workplace safety checks, to support safe, compliant and well-managed workspaces Able to move equipment and furniture safely inline with manual handling and health and safety procedures Requirements Knowledge of facilities support, workplace administration and customer service processes in a busy operational environment Knowledge of health and safety, security, data protection and compliance requirements relevant to workspaces and service delivery Experience of coordinating day-to-day workplace services, ordering goods or services, and maintaining records or administrative systems Good IT skills, able to use Microsoft Office applications, particularly Word, Excel and Outlook and Teams Strong organisation and prioritisation skills, with the ability to manage competing demands and meet deadlines Right to Work in the UK - Visa Sponsorship is not available. Benefits Hourly rate of £15.54 Join Our Team! We're looking for great people to join us! At Incommunities , we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger . Based in Bradford , a city known for its rich cultural diversity, we serve vibrant communities . As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives . Our recruitment process is designed to support you every step of the way . If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer , committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation , recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!

Our client, Caerphilly council is looking for a housing advisor to join their team. Operate Part 2 of the Housing Act 2014 and the associated current Code of Guidance. Investigate all enquiries from persons homeless or threatened with homelessness, to assess their needs and to ensure satisfactory completion of all homeless duties required under the above legislation. Ensure that adequate homelessness prevention measures are carried out. Organise and maintain accurate records, statistics and administrative systems and ensure procedures are properly carried out. Refer homeless households and authorise placements to the Emergency Housing team. Provide advice on all housing related issues which includes providing customers with detailed advice and assistance on homelessness, housing options, the prevention of homelessness and other housing issues such as the legality of tenancy agreements, matrimonial/housing law, etc. Work closely with the Housing Register Team with regard to the re-housing requirements of Homeless prevention cases. Liaise with all other relevant agencies, statutory and voluntary in completing enquiries and the general management of the service, for example Department for Work and Pensions, Police, Probation, Housing Benefits and Domestic Violence Services. Assist with the preparation of detailed reports on individual cases when required. Contribute to regular reviews/updates of the Homelessness policies and procedures. Participate in corporate initiatives for improving service delivery of customer services, including occasional assistance with training and information sessions. Participate in the implementation of new initiatives in relation to the development of the service, e.g. Caerphilly Website, Focus Groups etc. Maintain a detailed understanding of the policies, procedures and legislation relating to Homelessness, Housing and Benefit changes and implement them effectively. Responsible for the referral of households to benefit from financial assistance from various funding resources available. Ensure management of case files in an efficient manner in accordance with specified timescales. Make complex decisions relating to homelessness in accordance with legislation and guidance and accurately record the decision making process. Remain calm and measured in extremely challenging circumstances whilst continuing to provide housing advice. Act as an advocate in tenancy disputes between landlords and tenants. React immediately to legal challenges made on behalf of clients. Compile risk assessments on clients referred to the Emergency Housing Team. Participate in the Homelessness Out of Hours Standby service. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to 250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Housing and Support Delivery Officer Hours: Monday to Friday, 9am-5pm Bury St Edmunds Travel: Required across Norfolk and Suffolk Salary: £27,458 Temporary Driving licence essential We are seeking a Housing and Support Delivery Officer to join our client's team on a temporary basis. This is a practical and people focused role where you'll help individuals settle into and maintain secure accommodation. Key Responsibilities: Provide housing management and support in line with rules and best practice Meet personal targets and agreed outcomes Support customers with plans and sessions to help them keep their tenancy and access services Promote Health & Safety and Safeguarding Complete sign ups, visits, checks, and deal with issues quickly Inspect properties, report repairs, and ensure compliance Reduce empty homes and let properties promptly Manage rent and service charges, and address anti-social behaviour Handle legal casework, including court presentations Write clear reports Support the team and take part in the on-call rota Person Specification: Experience delivering housing management services within a social housing setting, or a similar role would be advantageous. Excellent organisational skills and ability to prioritise workload Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) Full UK driving licence and access to own vehicle Able to pass and maintain an Enhanced DBS check Please call our office on (phone number removed) for more information, or apply with your current CV.

Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Roofing Contracts Manager Social Housing London & Home Counties Up to £65,000 Company Car 1 Day per Week in Basildon Office Site-Based Role Immediate Start Available We are currently recruiting for an experienced Roofing Contracts Manager on behalf of a growing specialist contractor delivering roofing and refurbishment works across the social housing sector. This is a fantastic opportunity to join an established business with a strong pipeline of work for major housing providers including Hyde Housing and MTVH, overseeing multiple flat and pitched roofing schemes across London and the Home Counties. Projects are typically valued between £200k - £500k and consist of planned roofing refurbishment works to occupied social housing properties. The Role Reporting to the Operations Director, you will be responsible for the successful delivery of multiple roofing contracts, ensuring works are completed safely, on programme, within budget and to the highest quality standards. You'll oversee Site Managers, Resident Liaison Officers and roofing operatives, acting as the key link between clients, operational teams and subcontractors. Current Project Locations Hemel Hempstead Stockwell Lewisham Wandsworth Various locations across the Home Counties Key Responsibilities Managing multiple flat and pitched roofing projects simultaneously Overseeing site teams including Site Managers, Resident Liaison Officers and roofing operatives Ensuring compliance with Health & Safety legislation and company procedures Driving quality assurance standards and carrying out site inspections Monitoring project programmes and ensuring delivery targets are achieved Managing client relationships and attending progress meetings Supporting commercial teams with variations and contract administration Coordinating labour, materials and subcontractors across projects Ensuring resident-facing works are delivered with minimal disruption Producing operational reports and project updates for senior management About You We're keen to speak with candidates who have: Proven experience as a Contracts Manager within roofing, external refurbishment or social housing planned works Strong knowledge of flat and pitched roofing systems Experience delivering projects within occupied social housing environments Excellent understanding of Health & Safety and quality management processes Experience managing multiple live projects and operational teams Strong client-facing and stakeholder management skills Full UK Driving Licence Desirable SMSTS CSCS Black Card First Aid Asbestos Awareness Experience working with housing associations and local authority clients Package Salary up to £65,000 Company Car Long-term secured workload Major social housing framework contracts Immediate start available Opportunity to join a growing and ambitious contractor If you have a strong roofing background and experience managing social housing refurbishment projects, we'd love to hear from you.

Regional Disrepair Manager Known internally as Regional Property Manager Full-time, Permanent opportunity (37.5 hours) - Hybrid, this position is suitable for MTVH's Flexible Working Policy Southgate, N14: £59,983 - £63,139 We are recruiting for a Regional Property Manager to oversee a team of Property Surveyors, and a Partnering Support Officer carrying out the management of Disrepair, Complex Repairs, Insurance Claims, Complaints, Alterations Requests, and other response repairs activity across the MTVH stock in North London. What you'll need to succeed You will manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Carefully monitor workstreams, ensure accurate and robust record keeping and provide reports on performance for all KPI's. Strong leadership skills and background in managing a multifaceted repairs team Management of disrepair cases with experience presenting as an expert witness in disrepair hearings Experience of Contract/Project Management (essential) Experience of working in Social Housing, Building Surveying, or a regulated field History of dealing with customers from different backgrounds, and delivering a positive and transparent service Experience of analysing customer feedback to achieve service improvements Attention to detail and accuracy in reporting Experience of working with external stakeholders Experience of dealing with customers and responding to customer enquiries on the phone and in writing Budget management adhering to budget set and managing expectations Strong Leadership skills and the ability to manage a varied and demanding workforce A self-starter who isn't afraid of challenge Must have car and business insurance. Desirable Housing Experience or working in a related field To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made. Checks will be carried out every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)