11 jobs found

We are recruiting for a Temporary Accommodation Officer to join a busy Housing team within a Local Authority in the West Midlands. This role will support the Housing Options team in managing temporary accommodation for households experiencing homelessness. Key responsibilities include assisting with property sign-ups, issuing keys or fobs, and ensuring residents understand the terms of their licence agreement and expectations while living in temporary accommodation. You will also help monitor occupancy and manage rent accounts by preparing weekly rent statements, carrying out occupancy checks, and reporting any rent arrears or payment issues to Housing Options Officers. The role will involve recording and reporting any anti-social or unacceptable behaviour, serving warning letters or Notices to Quit when required, and attending lock changes or police requests where necessary. You will also be responsible for carrying out health and safety checks across temporary accommodation properties, ensuring repairs are completed promptly, undertaking weekly fire alarm testing, and arranging periodic fire drills. We are looking for a professional and organised individual with strong communication skills who can deliver a high level of customer service to households during what can often be a difficult and stressful time. Previous experience within housing, homelessness, or tenancy management, particularly within a local authority environment, would be advantageous. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Spencer Clarke Group are seeking a Senior Neighbourhood Officer for a Local Authority Client in Berkshire. In this role, you will lead the JEH team to deliver excellent housing services and support residents. Duties: Manage tenancies, estates, and anti-social behaviour issues. Oversee voids, maintenance, and compliance with safety regulations. Engage with residents and respond to complaints or enquiries. Monitor budgets and report on housing performance. Qualifications and Experience: The successful candidate will have the following skills / experience: Significant experience in housing management roles. Experience managing workloads and working collaboratively. Knowledge of tenancy, arrears, and anti-social behaviour management. Experience working with partners, community groups, or external agencies. What's on offer: Salary: 26ph may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK

Interim Head of Housing Aylesford, Kent (Onsite) Interim Contract Immediate Start Required Circa 55,000 We are working with a well-established, purpose-led organisation to recruit an experienced Interim Head of Housing to lead housing operations across a large residential estate in Aylesford. This is a hands-on leadership role overseeing a portfolio of 130 properties , managing a Housing Officer, and ensuring high-quality, compliant tenancy and neighbourhood services. The organisation is seeking someone who can step in quickly and provide strong operational oversight during a key period of transition. The Role Reporting into senior leadership, you will take full responsibility for housing management performance, tenancy compliance, and income recovery. You will play a key role in ensuring the organisation is fully prepared for the Renters' Rights Act (coming into force May 2026) and that all housing processes reflect current and upcoming legislation. Key Responsibilities Lead housing and neighbourhood management services across 130 properties Manage and support the Housing Officer to drive service delivery and performance Oversee tenancy audits, allocations, lettings, and the register of interest Proactively manage rent collection, arrears, and housing debt Work closely with rent and claims processes to maximise income and minimise loss Embed up-to-date knowledge of the Renters' Rights Act and wider housing regulation into daily practice Drive improvements in arrears, voids, and estate management performance Maintain accurate records and produce performance updates for senior leadership We are looking for a confident, operationally focused housing professional who: Is immediately available and able to work fully onsite in Aylesford Has strong experience in housing and tenancy management Has up-to-date knowledge of the Renters' Rights Act and the regulatory framework in England Is experienced in rent collection, arrears management, and income recovery Has experience supervising or managing housing staff Is financially aware, decisive, and able to challenge underperformance This is an excellent opportunity to make an immediate impact within a values-driven organisation delivering essential housing services. Immediate interviews are available. Apply now for a confidential discussion.

Your new company We are currently recruiting for an experienced Housing Officer to provide short-term support for a busy social housing team in Glasgow. This is an excellent opportunity for someone confident in managing arrears and delivering high-quality tenant services. Your new role You'll be responsible for managing a varied caseload, with a key focus on income recovery and arrears management. You'll engage directly with tenants, support them through repayment arrangements, and ensure compliance with organisational policies and procedures. What you'll need to succeed Proven experience in arrears management within social housing Strong communication and negotiation skills Ability to manage a busy caseload independently Someone adaptable, professional, and ready to hit the ground running. If you're immediately available and have the experience needed to make an impact from day one, we'd love to hear from you. What you'll get in return 24 per hour (PAYE) 4-6 week contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We're recruiting an experienced Housing Management Officer to deliver a comprehensive, customer-focused tenancy and estate management service across a defined housing patch. This is a frontline housing management role responsible for tenancy sustainment, anti-social behaviour management, estate standards and resident engagement. The successful candidate will take ownership of their patch, building strong landlord-tenant relationships while ensuring compliance with tenancy agreements and Council policy. This role requires a visible presence on patch, regular estate inspections and close partnership working across internal and external agencies. The Role Deliver a comprehensive tenancy and estate management service to tenants and leaseholders. Take ownership of a defined housing patch, understanding resident needs and local priorities. Manage anti-social behaviour cases in line with policy, including legal referrals and court attendance where required. Liaise with Police, Safer Communities, Wardens and partner agencies to resolve ASB issues. Serve legal notices (including NOSPs) and manage Introductory Tenancies. Identify and respond to safeguarding concerns, referring to MASH or Adult Safeguarding teams where appropriate. Conduct regular estate inspections and block walkabouts to ensure health and safety compliance and estate standards. Lead on patch plans, chair patch meetings and participate in resident engagement activity. Carry out tenancy sign-ups, settling-in visits and periodic tenancy checks. Support tenants with welfare benefit advice and Homebid bidding where necessary. Work closely with Income Officers to ensure a joined-up approach to tenancy and arrears management. Manage mutual exchanges and provide advice to tenants on their housing options. Respond to MP and Councillor enquiries in line with procedures. Attend Child Protection Conferences, Adult Safeguarding Conferences and ASB panels as required. Carry out evictions where necessary. Maintain accurate case records across housing management systems. Provide phone and office cover where required and support colleagues across other patches if needed. Contribute to decent neighbourhood initiatives and environmental improvements. Key Requirements Experience delivering tenancy and estate management services within a local authority or housing association. Experience managing anti-social behaviour cases, including legal action where required. Knowledge of tenancy law and housing management practice. Understanding of safeguarding responsibilities in a housing context. Experience carrying out estate inspections and property visits. Ability to manage a varied caseload and prioritise effectively. Strong written and verbal communication skills, including report writing. Experience working collaboratively with internal teams and external agencies. Good IT literacy and experience using housing management systems. Ability to travel across the patch (Car User designation applies). Standard DBS required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Officers, Neighbourhood Officers and Tenancy Management roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from experienced housing management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Housing Assistant - York RG Setsquare are working in partnership with a leading Social Housing organisation based in York. We are looking to appoint an enthusiastic and experienced individual for the role of Housing Assistant (Tenancy Sustainment Officer) within the Housing Services Team. You will be responsible for providing the highest possible standard of service to customers, giving guidance, support and direction as appropriate. You will be joining an organisation the provides high quality affordable homes that are safe, ware and secure and in supporting customers to live well in their communities. They put customers at the heart of everything that we do and strive to provide an excellent level of service. This is a fantastic opportunity to join a talented team that are thriving. Your new role as Housing Assistant: As the Housing Assistant your role will involve providing housing related support to a portfolio of customers, living either in their own homes or within supported schemes. You will provide support and advice to tenants, through intensive housing management for residents to sustain their tenancy and live independently. This unique role provides an opportunity to be highly engage, building relationships with customers, colleagues and stakeholders. You will assist new tenants particularly vulnerable tenants to set up and maintain a tenancy and engaging with existing support provides to ensure appropriate support packages are in place. The role is to ensure tenants understand and adhere to tenancy agreements and supporting them to deal with problems relating to tenancy, including repairs, rent arrears, property condition and ASB. The Experience Required: You will a positive and enthusiastic individual who has previous experience delivering housing related support, housing management, experience of working with vulnerable adults, and partnership with stakeholders. You will need a full UK driving licence and access to a car, along with an enhanced DBS. For further information please contact Sam Atkinson from RG Setsquare on (phone number removed). RG Setsquare is acting as an Employment Business in relation to this vacancy.

We're recruiting an experienced Temporary Accommodation Visiting Officer to join a busy Temporary Accommodation Team supporting homeless households. This is a frontline, field-based role working alongside Housing Options and Resettlement Teams to ensure temporary accommodation is safe, suitable and well managed. The successful candidate will be responsible for procuring, letting and managing temporary accommodation, carrying out regular inspections and supporting residents while also managing rent collection responsibilities. The role requires property inspections and audit checks at least two days per week, with office attendance one to two days per week. A full driving licence and access to a vehicle is essential. The Role Work within the Temporary Accommodation Team to support households placed in temporary accommodation. Carry out regular property inspections and audit checks to ensure accommodation is safe, suitable and compliant. Procure, let and manage temporary accommodation units in line with policy and statutory requirements. Work closely with Housing Options and Resettlement Teams to support households and facilitate move-on where appropriate. Manage a patch of temporary accommodation properties, ensuring tenancy conditions are upheld. Undertake rent collection duties and monitor arrears within temporary accommodation placements. Respond to resident queries and provide high-quality customer service. Liaise with landlords, managing agents and contractors to resolve property issues and ensure standards are maintained. Identify and escalate safeguarding concerns or property compliance risks where necessary. Maintain accurate records and update housing management systems in line with procedures. Contribute to service performance targets and support continuous service improvement. Key Requirements Experience working within public sector housing or temporary accommodation services. Experience carrying out property inspections or housing management visits. Understanding of temporary accommodation management and homelessness services. Experience in rent collection and income management. Excellent customer service skills and ability to manage challenging situations professionally. Strong IT literacy and experience using housing management systems. Ability to work independently in a field-based role. Full UK driving licence and access to own vehicle (essential). Willingness to be out on property inspections at least two days per week and attend the office 1-2 days per week. Basic DBS check required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Temporary Accommodation Officers, Housing Officers and Resettlement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We are recruiting on behalf of a well-established Housing Association for an experienced Temporary Accommodation Officer to deliver high-quality tenancy and neighbourhood management services across temporary accommodation, Housing First and general needs tenancies. This is a varied, customer-facing role supporting residents, including those with complex and vulnerable needs, ensuring sustainable tenancies and safe, well-managed neighbourhoods. Key Responsibilities of a Temporary Accomodation Officer: Managing tenancies within temporary accommodation and mixed tenure patches, ensuring pre-tenancy work, risk assessments and reviews are completed Supporting vulnerable tenants and working closely with support agencies to sustain tenancies Conducting move-in checks, 6-week settling-in visits, 9-month starter tenancy reviews and ongoing tenancy audits Managing rent arrears, setting up repayment plans and reducing debt Handling ASB cases, tenancy breaches, safeguarding concerns and multi-agency casework Representing the organisation at court, preparing court bundles and attending external meetings Undertaking estate and property inspections, including fire safety checks, and liaising with contractors Managing void turnaround to minimise re-let times Overseeing mutual exchanges, successions and tenancy assignments Acting as a key point of contact for residents, councillors and community stakeholders Supporting business continuity and emergency response when required What We'd Love To See From You: Proven experience in tenancy and/or neighbourhood management within social housing Experience working with vulnerable tenants and individuals with complex needs Strong knowledge of housing legislation and safeguarding responsibilities Experience managing arrears, ASB and challenging tenancy situations Confident preparing court documentation and attending hearings Excellent communication, negotiation and organisational skills Comfortable working both independently and collaboratively Strong IT skills and experience using housing management systems Full UK driving licence with access to a vehicle (business insurance required) Basic DBS check required What this Tempoary Accomodation Officer role has to offer: Hybrid working Minimum 2 month contract Competitive hourly rate Flexible working hours If this Temporary Accomodation Officer role is for you please apply or contact (url removed)

Rent Recovery Officer (Part-Time) Location: South Woodford Salary: 15,000 - 22,500 per annum (15-20 hours per week) Contract: Permanent Working Pattern: 3-4 days per week, flexible hours (office-based only) An excellent opportunity has arisen for a Rent Recovery Officer to join the Management Department at an established and highly respected Letting & Management organisation. This role is working with is one of London's leading Rent Guarantee Service Provision Specialists, working closely with Local and Central Government to procure properties that fulfil Emergency Housing requirements. We are seeking a dynamic, organised and articulate individual with proven social housing rent recovery experience. The successful candidate will be resilient, target-driven and confident managing complex arrears cases. Key Responsibilities Arrears Management Monitor rent accounts to identify early-stage arrears Take prompt and effective recovery action in line with company policy Universal Credit Specialism Provide expert support to tenants managing Universal Credit claims Assist with Housing Element applications to ensure accurate and timely payments Alternative Payment Arrangements (APAs) Identify high-risk cases Apply for Managed Payments to Landlords and third-party deductions where appropriate Tenancy Sustainment Conduct affordability assessments and income/expenditure reviews Negotiate sustainable repayment plans to prevent homelessness Legal Action and Court Support Prepare possession claims and supporting evidence Assist with County Court hearings where necessary Liaise with court-appointed bailiffs following possession orders Partnership Working Act as key liaison with Local Authority Housing Benefit teams Resolve complex payment disputes and benefit-related issues Experience and Knowledge Proven experience in rent collection or debt recovery within a Local Authority or Housing Association Strong understanding of Welfare Reform and Universal Credit Knowledge of Landlord and Tenant legislation and the Pre-Action Protocol for Rent Arrears Experience assisting tenants with Discretionary Housing Payments and hardship funds Skills Required Strong negotiation skills with the ability to balance empathy and firmness Excellent written and verbal communication skills Ability to draft legal notices and court documentation Proficiency in housing management systems and Microsoft Office High level of numerical accuracy and attention to detail Person Specification Resilient and professional when managing challenging caseloads Target-driven with a focus on arrears reduction KPIs Highly organised with the ability to meet strict legal deadlines Benefits Birthday holiday entitlement 1.5 additional days annual leave for every two years of service (capped at six extra days) Future company healthcare options Bonus and additional earning incentives This role would suit an experienced Rent Recovery professional seeking a flexible, part-time position within a well-established and reputable property organisation.

Adecco are recruiting for a part time Housing Officer on behalf of Ealing Council. Contract Details: Type: Temporary Pay: 22.02 per hour (PAYE) / 29.30 per hour (Umbrella) Location: Gainsborough Tower / Perceval House, Ealing Working Arrangements: Hybrid, 1-2 days per week office based Hours: Part Time, 17.5 hours per week (2.5 days per week) About the Role Adecco are recruiting on behalf of Ealing Council for a Housing Officer to join their Housing team on a part-time temporary basis. This role plays a key part in managing council tenancies, supporting residents, and helping to maintain safe, sustainable communities. You will be responsible for delivering a high-quality housing management service, acting as a key point of contact for tenants and working collaboratively with internal teams and external partners. Key Responsibilities Manage a patch of council tenancies, acting as the main point of contact for residents Support tenants with tenancy-related issues, including sustainment, breaches, and housing advice Manage and respond to anti-social behaviour cases in line with council procedures Carry out tenancy visits, inspections, and estate walkabouts as required Support rent recovery and work closely with income teams to reduce arrears Ensure properties and estates are safe, well-managed, and compliant with housing standards Work collaboratively with partner agencies and internal departments to resolve complex cases Maintain accurate case notes and records in line with data protection requirements About You Experience working in a housing, local authority, or social housing environment Strong knowledge of tenancy management and housing legislation Confident handling challenging conversations and managing complex cases Excellent communication, organisational, and time management skills Able to work independently while contributing effectively within a team IT literate with experience using housing management systems Apply Now If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Housing Officer Bedford (Hybrid Working) Permanent Full-Time £35,500 per annum We are currently recruiting on behalf of a respected Housing Association for a dedicated and proactive Housing Officer to join their team in Bedford. This is an excellent opportunity for an experienced housing professional to join an organisation committed to delivering high-quality housing management services and supporting sustainable communities. The Role As Housing Officer, you will be responsible for managing a defined patch of properties, delivering a comprehensive housing management service to residents while ensuring tenancy sustainment, compliance, and community wellbeing. You will work both remotely and from the Bedford office, with regular site and estate visits as part of your patch management responsibilities. Key Responsibilities Managing a portfolio of social housing properties Conducting tenancy sign-ups, reviews, and visits Handling anti-social behaviour cases and neighbour disputes Supporting residents with tenancy sustainment and signposting to support services Managing low-level arrears and working closely with income teams Estate inspections and ensuring neighbourhood standards are maintained Working collaboratively with internal teams and external agencies About You Previous experience in a Housing Officer or housing management role Strong knowledge of tenancy management and relevant housing legislation Experience managing ASB cases and resident engagement Excellent communication and conflict resolution skills Full UK driving licence and access to a vehicle What s On Offer £35,500 salary Permanent, stable opportunity Hybrid working model Opportunity to join a supportive and community-focused organisation If you are passionate about delivering excellent housing services and are looking for your next permanent opportunity in Bedford, we would love to hear from you.