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head of commercial operations
Frontline Construction Recruitment
Head of Mechanical & Electrical
Frontline Construction Recruitment
Head of Mechanical & Electrical (M&E) Location: Milton Keynes, Buckinghamshire Sector: Construction Type: Permanent The Company Our client is a well-established, multi-disciplinary building contractor delivering high-quality projects across Facilities Management, Small Works, Mechanical & Electrical services, and full project delivery. The business is values-led, with a strong focus on quality, trust, care, flexibility, and passion for delivery. The Role The Head of Mechanical & Electrical will lead and grow the M&E department, taking full responsibility for its operational, commercial, and strategic performance. This is a senior leadership role suited to an experienced M&E professional with a proven track record of managing and expanding M&E operations within a construction or contracting environment. Key Responsibilities Lead, manage, and develop the M&E department and teams Drive departmental growth and identify new business opportunities Oversee delivery of M&E projects to quality, budget, and programme targets Implement processes, standards, and best practice across M&E operations Collaborate with other departments to support integrated project delivery Build and maintain strong client relationships Manage budgets, resources, and performance metrics Candidate Requirements Proven experience running and growing an M&E department or business Strong technical knowledge of mechanical and electrical building services Experience in M&E estimating and project delivery (essential) Strong leadership, communication, and stakeholder management skills Commercially astute, target-driven, and results focused Strong organisational, problem-solving, and negotiation skills Good IT skills with the ability to adopt new systems and software This is an excellent opportunity to take ownership of a key department within a growing and reputable contractor.
18/01/2026
Full time
Head of Mechanical & Electrical (M&E) Location: Milton Keynes, Buckinghamshire Sector: Construction Type: Permanent The Company Our client is a well-established, multi-disciplinary building contractor delivering high-quality projects across Facilities Management, Small Works, Mechanical & Electrical services, and full project delivery. The business is values-led, with a strong focus on quality, trust, care, flexibility, and passion for delivery. The Role The Head of Mechanical & Electrical will lead and grow the M&E department, taking full responsibility for its operational, commercial, and strategic performance. This is a senior leadership role suited to an experienced M&E professional with a proven track record of managing and expanding M&E operations within a construction or contracting environment. Key Responsibilities Lead, manage, and develop the M&E department and teams Drive departmental growth and identify new business opportunities Oversee delivery of M&E projects to quality, budget, and programme targets Implement processes, standards, and best practice across M&E operations Collaborate with other departments to support integrated project delivery Build and maintain strong client relationships Manage budgets, resources, and performance metrics Candidate Requirements Proven experience running and growing an M&E department or business Strong technical knowledge of mechanical and electrical building services Experience in M&E estimating and project delivery (essential) Strong leadership, communication, and stakeholder management skills Commercially astute, target-driven, and results focused Strong organisational, problem-solving, and negotiation skills Good IT skills with the ability to adopt new systems and software This is an excellent opportunity to take ownership of a key department within a growing and reputable contractor.
Axis CLC
Senior Bid Coordinator
Axis CLC
Axis CLC Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. We are looking for a Senior Bid Coordinator to play a strategic leadership role within our Bids function, ensuring the consistent delivery of high-quality, compliant and competitive bid submissions. Reporting to the Head of Bids, this role sits within the Bids leadership team and is responsible for overseeing the bid coordination function, mentoring a team of bid coordinators, and driving continuous improvement across bid processes. You will play a key role in shaping how bids are managed, improving efficiency, and supporting stronger win rates across the business. This is a highly collaborative role, working closely with bid writers, operations, finance and senior stakeholders to ensure bid activity is well-governed, well-coordinated and delivered to a high standard. What You ll Do Lead and develop the bid coordination function, ensuring consistent, high-quality delivery aligned to business growth objectives Oversee the end-to-end bid lifecycle, coordinating activity from opportunity identification through to submission Line manage, mentor and support three Bid Coordinators, building capability, confidence and performance Establish and maintain clear governance frameworks, templates and standard processes for bid delivery Ensure all bid submissions are accurate, compliant, well-structured and submitted on time Own bid-related communications, including portal management, clarifications and client interactions Support bid writers by coordinating inputs, evidence and materials to ensure consistency across submissions Drive continuous improvement, identifying opportunities to improve efficiency, quality and use of technology across the bid process Skills, Knowledge & Experience To be successful as a Senior Bid Coordinator, you will require: Essential: Proven experience in bid coordination or bid management within a commercial or regulated environment Strong leadership and people-management capability, with experience supporting and developing others Excellent organisational skills, with the ability to manage multiple bids and competing deadlines Strong written and verbal communication skills, with confidence engaging senior stakeholders A high level of attention to detail and a strong understanding of compliance and governance requirements Desirable: Experience working within construction, property maintenance, FM or public-sector procurement Familiarity with bid portals, CRM or bid-management systems Experience driving process improvement or automation within bid or commercial teams What We Offer A competitive salary package with a performance-related bonus Pension, medical scheme options and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value collaboration, quality and continuous improvement, and offer roles where you can make a real impact on business growth and success. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
17/01/2026
Full time
Axis CLC Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. We are looking for a Senior Bid Coordinator to play a strategic leadership role within our Bids function, ensuring the consistent delivery of high-quality, compliant and competitive bid submissions. Reporting to the Head of Bids, this role sits within the Bids leadership team and is responsible for overseeing the bid coordination function, mentoring a team of bid coordinators, and driving continuous improvement across bid processes. You will play a key role in shaping how bids are managed, improving efficiency, and supporting stronger win rates across the business. This is a highly collaborative role, working closely with bid writers, operations, finance and senior stakeholders to ensure bid activity is well-governed, well-coordinated and delivered to a high standard. What You ll Do Lead and develop the bid coordination function, ensuring consistent, high-quality delivery aligned to business growth objectives Oversee the end-to-end bid lifecycle, coordinating activity from opportunity identification through to submission Line manage, mentor and support three Bid Coordinators, building capability, confidence and performance Establish and maintain clear governance frameworks, templates and standard processes for bid delivery Ensure all bid submissions are accurate, compliant, well-structured and submitted on time Own bid-related communications, including portal management, clarifications and client interactions Support bid writers by coordinating inputs, evidence and materials to ensure consistency across submissions Drive continuous improvement, identifying opportunities to improve efficiency, quality and use of technology across the bid process Skills, Knowledge & Experience To be successful as a Senior Bid Coordinator, you will require: Essential: Proven experience in bid coordination or bid management within a commercial or regulated environment Strong leadership and people-management capability, with experience supporting and developing others Excellent organisational skills, with the ability to manage multiple bids and competing deadlines Strong written and verbal communication skills, with confidence engaging senior stakeholders A high level of attention to detail and a strong understanding of compliance and governance requirements Desirable: Experience working within construction, property maintenance, FM or public-sector procurement Familiarity with bid portals, CRM or bid-management systems Experience driving process improvement or automation within bid or commercial teams What We Offer A competitive salary package with a performance-related bonus Pension, medical scheme options and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value collaboration, quality and continuous improvement, and offer roles where you can make a real impact on business growth and success. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
Additional Resources
Property Manager
Additional Resources Blackburn, Lancashire
An exciting opportunity has arisen for a Property Manager to join a well-established company managing properties, focusing on retail asset management, leasing, and operations. This role is ideal for someone with 2 years + experience in property, asset management, leasing, or estates, who is looking to build hands-on exposure across redevelopment, tenant management, and commercial property operations. Working closely with senior stakeholders, you ll support the management and performance of a multi-site property portfolio, gaining experience across leasing, redevelopment activity, and asset optimisation. This role offers a salary of £40,000 and benefits. Key responsibilities include: Supporting the asset management of retail and industrial properties Assisting with lease negotiations, Heads of Terms, and tenant communications Liaising with national, regional, and local occupiers Conducting site inspections, viewings, and basic development appraisals Supporting redevelopment and refurbishment projects, working with external consultants and local authorities Assisting with planning, legal, and due diligence processes Helping identify opportunities to improve income and asset performance Building strong working relationships with internal teams and external stakeholders What we re looking for Previously worked as a Property Manager, Commercial Property Manager, Property Asset Manager, Portfolio Manager, Block Manager, Estate Manager or in a similar role Around 2 years experience in property, estates, asset management, leasing, or a related role Exposure to commercial property Strong communication and relationship-building skills Commercially aware with an interest in asset performance and revenue growth Organised, proactive, and keen to learn Comfortable working across multiple sites and priorities What s on offer Competitive Salary Clear progression and development within a growing property business Supportive team and hands-on learning environment Full-time Flexible Working Hours Company Car and Bonus plus Benefits Package Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
17/01/2026
Full time
An exciting opportunity has arisen for a Property Manager to join a well-established company managing properties, focusing on retail asset management, leasing, and operations. This role is ideal for someone with 2 years + experience in property, asset management, leasing, or estates, who is looking to build hands-on exposure across redevelopment, tenant management, and commercial property operations. Working closely with senior stakeholders, you ll support the management and performance of a multi-site property portfolio, gaining experience across leasing, redevelopment activity, and asset optimisation. This role offers a salary of £40,000 and benefits. Key responsibilities include: Supporting the asset management of retail and industrial properties Assisting with lease negotiations, Heads of Terms, and tenant communications Liaising with national, regional, and local occupiers Conducting site inspections, viewings, and basic development appraisals Supporting redevelopment and refurbishment projects, working with external consultants and local authorities Assisting with planning, legal, and due diligence processes Helping identify opportunities to improve income and asset performance Building strong working relationships with internal teams and external stakeholders What we re looking for Previously worked as a Property Manager, Commercial Property Manager, Property Asset Manager, Portfolio Manager, Block Manager, Estate Manager or in a similar role Around 2 years experience in property, estates, asset management, leasing, or a related role Exposure to commercial property Strong communication and relationship-building skills Commercially aware with an interest in asset performance and revenue growth Organised, proactive, and keen to learn Comfortable working across multiple sites and priorities What s on offer Competitive Salary Clear progression and development within a growing property business Supportive team and hands-on learning environment Full-time Flexible Working Hours Company Car and Bonus plus Benefits Package Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Regional Head of Operations UK & Europe
Jones Lang LaSalle Incorporated
Location: Based in London at clients London Headquarters Operational Mastery : Maintain deep understanding of the client's needs across all facilities, ensuring JLL delivery consistently exceeds their evolving requirements Employee Experience Focus : Create workplace environments where the client's colleagues thrive, feel proud to work, and want to bring clients to showcase their offices Compliance Excellence : Ensure all statutory and regulatory requirements are strictly adhered to, while implementing comprehensive risk management programs Exceptional Leadership : Outstanding interpersonal skills with proven ability to build trust and credibility with senior leadership teams Commercial Acumen : Strong budget management experience with P&L accountability and strategic thinking capabilities Communication Excellence : Superior presentation and communication skills for executive-level interactions and stakeholder coordination Resilience & Flexibility : Ability to effectively manage multiple priorities in a dynamic banking environment while maintaining exceptional standards Premium Environment Leadership : Minimum 7-10 years of progressive facilities and workplace management experience in premium corporate environments, preferably in financial services or banking Executive Relationship Management : Demonstrated experience as single point of contact for senior executives and C-suite leaders, managing mission-critical client relationships Building Systems Mastery : Deep knowledge of building systems, preventive maintenance programs, and facilities management platforms Workplace Innovation : Experience with space planning, workplace design, and facility optimization in corporate banking environments Technology Proficiency : Advanced skills in facilities management systems, work order platforms, and comprehensive Microsoft Office Suite Financial Services Experience : Background in banking, financial services, or premium corporate environments Event Coordination : Experience managing executive meetings, client events, and corporate hospitality in high-end settings Global Perspective : International experience or cultural awareness aligned with the client's global presence and diverse workforce Join us in creating workplaces where our client's people and clients experience nothing short of exceptional service every single day If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
17/01/2026
Full time
Location: Based in London at clients London Headquarters Operational Mastery : Maintain deep understanding of the client's needs across all facilities, ensuring JLL delivery consistently exceeds their evolving requirements Employee Experience Focus : Create workplace environments where the client's colleagues thrive, feel proud to work, and want to bring clients to showcase their offices Compliance Excellence : Ensure all statutory and regulatory requirements are strictly adhered to, while implementing comprehensive risk management programs Exceptional Leadership : Outstanding interpersonal skills with proven ability to build trust and credibility with senior leadership teams Commercial Acumen : Strong budget management experience with P&L accountability and strategic thinking capabilities Communication Excellence : Superior presentation and communication skills for executive-level interactions and stakeholder coordination Resilience & Flexibility : Ability to effectively manage multiple priorities in a dynamic banking environment while maintaining exceptional standards Premium Environment Leadership : Minimum 7-10 years of progressive facilities and workplace management experience in premium corporate environments, preferably in financial services or banking Executive Relationship Management : Demonstrated experience as single point of contact for senior executives and C-suite leaders, managing mission-critical client relationships Building Systems Mastery : Deep knowledge of building systems, preventive maintenance programs, and facilities management platforms Workplace Innovation : Experience with space planning, workplace design, and facility optimization in corporate banking environments Technology Proficiency : Advanced skills in facilities management systems, work order platforms, and comprehensive Microsoft Office Suite Financial Services Experience : Background in banking, financial services, or premium corporate environments Event Coordination : Experience managing executive meetings, client events, and corporate hospitality in high-end settings Global Perspective : International experience or cultural awareness aligned with the client's global presence and diverse workforce Join us in creating workplaces where our client's people and clients experience nothing short of exceptional service every single day If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Head of Operations
Rotala Group Stanwell, Middlesex
Job Type:Full Time Location:Hallmark Connections Ltd, Heathrow STO West, Stanwell Salary:Competitive Salary Job Description Reporting to the Managing Director, the role of Head of Operations will be managing a team of drivers, as well as the Traffic Office / Allocations. You will have overall responsibility to lead and manage all bus operations, and through efficient management of the operation to grow profitability and provide a consistent quality of service to our customers. You will be accountable for the depot performance in respect of drivers and bus operational staff and managing the customer experience, dealing with any customer service issues that arise. Due to the nature and importance of this role, you will need to be a team player and you will need to work closely with other members of your team to ensure that daily targets are met. You must lead, promote structure and discipline within the workplace, behave in a professional manner and lead by example. You must treat other employees and staff with dignity and respect as you would expect to be treated yourself. Responsibilities Identify, develop, and deliver incremental revenue opportunities, including optimisation of fleet utilisation, expansion of commercial contracts, ancillary service offerings, and strategic partnerships, to drive sustainable growth alongside core operational performance. Accountable for ensuring drivers and operational staff adhere to the低 Company Health and Safety Policies and regulations; Drive engagement with the depot team, including driving staff and customers; To manage the operations team in accordance with Rotala ό policies, standard operating procedures and all relevant legislation; To deliver agreed plans and budgets, including established level of service and service quality; To ensure staff planning at the depot meets the operating requirements of the business; Ensure an effective working relationship with recognized trade union representatives and officials; To manage and plan collision reduction and staff/passenger injury reduction; To ensure the effective management of injury prevention; To manage and deliver agree key performance indicators; To ensure position working relationships are maintained between the company and local authorities; Liaise with external bodies to improve performance of lost miles and punctuality; To ensure all cashTipo handling procedures are followed; To carry out driver appraisals and direct report appraisals and improve staff skills and identify any training needs; To conduct all HR related matters when it comes to managing staff; Ensure all drivers are inductively effectively; Ensure all staff welfare issues are dealt with effectively. Team Responsibility KPI's You will be held accountable to ensure that your direct reports meet the following KPIs: Ensure random Drug testing is conducted daily- minimum of 2 per week as standard. Ensure random Alcohol testing is conducted daily- minimum of 10 per week as standard. Ensure Driving Licence checks are conducted daily- minimum of 10 as standard. Ensure Gate Checks are conducted daily- minimum of 5 run-out per day and 5 run-back per day as standard. Ensure Service Monitoring (roadside and/or ticketer) is conducted daily- minimum of 10 per day as standard. Ensure Depot (departure time) Punctuality is conducted daily - minimum of 10 per day as standard. Team responsibility KPI's (Key Performance Indicators) are compulsory and shall be met on an operational day-to-day basis (Monday to Sunday), the operational day is defined as between the hours of 00:00:00 and 23:59:59. You must work together as a team to complete the KPI's. When all daily KPI's are completed, they are to be scanned together and sent to, "KPI Group", and by no later than 23:59:59 each day. Hand over Report (Team) You need ensure that the Supervisors record all matters arising from the Company's operating activities and forward such information via email to the next on-duty Supervisor and Management Team. This approach will automatically ensure that the next on-duty Supervisor is fully informed thus they are able to continue to monitor and act, as necessary. Verbal communication in respect of a handover report is unacceptable, it must be electronically recorded. Hours of Work You are required to work 45 hours per week (Monday to Friday) you may be required to work weekends and anti-social hours as well as statutory holidays. A flexible approach toward working hours is required to ensure effective cover throughout each day of operation. Health & Safety Employees are required to comply with all Statutory/Company Health & Safety Policies and Procedures. Preferred Skills Excellent knowledge and understanding of British Domestic Hours Rules and EU Drivers Hours (as defined within the) Transport Act 1968 and the Working Time Regulations 1998. A basic level of competence in the use of Microsoft Office Suite (Word, Excel, PowerPoint and Email). A basic level of Competence in the use of Trapeze and Ticketer systems. Qualifications and Education Requirements What We Offer A dynamic, supportive team environment. Company benefits including: free travel for you and immediate tudry, company pension. The chance to recentemente of how our communitiesmove. If you think you have what it takes to help drive our business forward, we would love to hear from you! Closing Date for Applications is 15th February 2026
17/01/2026
Full time
Job Type:Full Time Location:Hallmark Connections Ltd, Heathrow STO West, Stanwell Salary:Competitive Salary Job Description Reporting to the Managing Director, the role of Head of Operations will be managing a team of drivers, as well as the Traffic Office / Allocations. You will have overall responsibility to lead and manage all bus operations, and through efficient management of the operation to grow profitability and provide a consistent quality of service to our customers. You will be accountable for the depot performance in respect of drivers and bus operational staff and managing the customer experience, dealing with any customer service issues that arise. Due to the nature and importance of this role, you will need to be a team player and you will need to work closely with other members of your team to ensure that daily targets are met. You must lead, promote structure and discipline within the workplace, behave in a professional manner and lead by example. You must treat other employees and staff with dignity and respect as you would expect to be treated yourself. Responsibilities Identify, develop, and deliver incremental revenue opportunities, including optimisation of fleet utilisation, expansion of commercial contracts, ancillary service offerings, and strategic partnerships, to drive sustainable growth alongside core operational performance. Accountable for ensuring drivers and operational staff adhere to the低 Company Health and Safety Policies and regulations; Drive engagement with the depot team, including driving staff and customers; To manage the operations team in accordance with Rotala ό policies, standard operating procedures and all relevant legislation; To deliver agreed plans and budgets, including established level of service and service quality; To ensure staff planning at the depot meets the operating requirements of the business; Ensure an effective working relationship with recognized trade union representatives and officials; To manage and plan collision reduction and staff/passenger injury reduction; To ensure the effective management of injury prevention; To manage and deliver agree key performance indicators; To ensure position working relationships are maintained between the company and local authorities; Liaise with external bodies to improve performance of lost miles and punctuality; To ensure all cashTipo handling procedures are followed; To carry out driver appraisals and direct report appraisals and improve staff skills and identify any training needs; To conduct all HR related matters when it comes to managing staff; Ensure all drivers are inductively effectively; Ensure all staff welfare issues are dealt with effectively. Team Responsibility KPI's You will be held accountable to ensure that your direct reports meet the following KPIs: Ensure random Drug testing is conducted daily- minimum of 2 per week as standard. Ensure random Alcohol testing is conducted daily- minimum of 10 per week as standard. Ensure Driving Licence checks are conducted daily- minimum of 10 as standard. Ensure Gate Checks are conducted daily- minimum of 5 run-out per day and 5 run-back per day as standard. Ensure Service Monitoring (roadside and/or ticketer) is conducted daily- minimum of 10 per day as standard. Ensure Depot (departure time) Punctuality is conducted daily - minimum of 10 per day as standard. Team responsibility KPI's (Key Performance Indicators) are compulsory and shall be met on an operational day-to-day basis (Monday to Sunday), the operational day is defined as between the hours of 00:00:00 and 23:59:59. You must work together as a team to complete the KPI's. When all daily KPI's are completed, they are to be scanned together and sent to, "KPI Group", and by no later than 23:59:59 each day. Hand over Report (Team) You need ensure that the Supervisors record all matters arising from the Company's operating activities and forward such information via email to the next on-duty Supervisor and Management Team. This approach will automatically ensure that the next on-duty Supervisor is fully informed thus they are able to continue to monitor and act, as necessary. Verbal communication in respect of a handover report is unacceptable, it must be electronically recorded. Hours of Work You are required to work 45 hours per week (Monday to Friday) you may be required to work weekends and anti-social hours as well as statutory holidays. A flexible approach toward working hours is required to ensure effective cover throughout each day of operation. Health & Safety Employees are required to comply with all Statutory/Company Health & Safety Policies and Procedures. Preferred Skills Excellent knowledge and understanding of British Domestic Hours Rules and EU Drivers Hours (as defined within the) Transport Act 1968 and the Working Time Regulations 1998. A basic level of competence in the use of Microsoft Office Suite (Word, Excel, PowerPoint and Email). A basic level of Competence in the use of Trapeze and Ticketer systems. Qualifications and Education Requirements What We Offer A dynamic, supportive team environment. Company benefits including: free travel for you and immediate tudry, company pension. The chance to recentemente of how our communitiesmove. If you think you have what it takes to help drive our business forward, we would love to hear from you! Closing Date for Applications is 15th February 2026
Property Operations Project Manager -Compliance
Norwich Living Wage City Action Group Norwich, Norfolk
As a key member of the Property and Economic Development team, responsible for a property portfolio consisting of commercial and heritage property assets, you will be support the property operations team by delivering a range of compliance programmes working closely with specialist contractors and suppliers. Responsible for delivering compliance programs across a diverse property portfolio, including commercial, investment, operational, and heritage assets. This role ensures adherence to statutory and regulatory requirements, manages risk, and implements best practices in building safety, environmental standards, and operational governance. Key duties include coordinating compliance audits, overseeing remedial actions, managing contractors, and reporting to stakeholders. The position requires strong project management skills, knowledge of property compliance frameworks, and the ability to balance operational efficiency with heritage preservation. This role will support the Property Project Team Leader and the Property Operations Manager to deliver a range of services, working within the relevant legislative framework and organisational policies. To provide excellent knowledge and professional advice, across a range of compliance and regulatory services supporting the general fund property portfolio in relation to fire, electric, gas, water, asbestos and lifting equipment and to support the Property Operations team to ensure that the council fully discharges its statutory duties. Key to the role will be the need to manage, inspire and work collaboratively with key stakeholders to provide high quality, value for money services to enable the delivery of the Council's ambitious agenda, through interactions with staff, elected Members and other stakeholders. Working collaboratively, and in partnership, with the Building Safety and Compliance Manager and internal compliance colleagues to ensure consistency of approach in support of the overarching legislative and regulatory requirements. The role will engage with, and seek advice, support and guidance from internal specialist compliance colleagues, as and when required. Working together to provide ownership of cross-cutting challenges and opportunities, breaking down silos and working across teams to take a 'whole system' approach which puts the customer at the heart of things. Work with the Property Project Team Leader, Head of Health & Safety and the Building Safety & Compliance Manager to ensure all strategies/plans/activities are aligned with business need and support delivery of the corporate plan. Responsible for providing excellent knowledge, professional advice and experience of building safety, and to support the Property Operations team in delivering a range of compliance works /activity to ensure the council fully discharges its statutory duties. Demonstrate excellent understanding and knowledge of compliance matters within non residential property. Establish project meetings to monitor the progress of contracts and projects. Adopt a pragmatic and proactive approach to building strong relationships with key stakeholders. Demonstrate experience and knowledge of construction, planned works and repairs and maintenance. Provide clear and accurate reports, management information and relevant KPI's as required. Support the service delivery of non residential property compliance, ensuring that agreed outcomes/milestones are being achieved through effective management against key performance measure/corporate priorities and that team structure supports this delivery. Ensure that service budgets are managed proactively as well as reporting on any variations against forecast. Empower colleagues within the Property Operations Team to work within a risk management and governance framework which clearly sets out decision making parameters and to support their development to help them understand, assess and manage risk across their areas of work. Ensure appropriate procurement and contract control/management methods are in place which comply with council policies, relevant legislation and best practice. Ensure the teams activities support the council's plans to be net zero by 2030 which includes the reduction of operational carbon emissions of the council and incorporating the use of energy performance surveys to guide opportunities for energy efficiency improvement rationalisation.
17/01/2026
Full time
As a key member of the Property and Economic Development team, responsible for a property portfolio consisting of commercial and heritage property assets, you will be support the property operations team by delivering a range of compliance programmes working closely with specialist contractors and suppliers. Responsible for delivering compliance programs across a diverse property portfolio, including commercial, investment, operational, and heritage assets. This role ensures adherence to statutory and regulatory requirements, manages risk, and implements best practices in building safety, environmental standards, and operational governance. Key duties include coordinating compliance audits, overseeing remedial actions, managing contractors, and reporting to stakeholders. The position requires strong project management skills, knowledge of property compliance frameworks, and the ability to balance operational efficiency with heritage preservation. This role will support the Property Project Team Leader and the Property Operations Manager to deliver a range of services, working within the relevant legislative framework and organisational policies. To provide excellent knowledge and professional advice, across a range of compliance and regulatory services supporting the general fund property portfolio in relation to fire, electric, gas, water, asbestos and lifting equipment and to support the Property Operations team to ensure that the council fully discharges its statutory duties. Key to the role will be the need to manage, inspire and work collaboratively with key stakeholders to provide high quality, value for money services to enable the delivery of the Council's ambitious agenda, through interactions with staff, elected Members and other stakeholders. Working collaboratively, and in partnership, with the Building Safety and Compliance Manager and internal compliance colleagues to ensure consistency of approach in support of the overarching legislative and regulatory requirements. The role will engage with, and seek advice, support and guidance from internal specialist compliance colleagues, as and when required. Working together to provide ownership of cross-cutting challenges and opportunities, breaking down silos and working across teams to take a 'whole system' approach which puts the customer at the heart of things. Work with the Property Project Team Leader, Head of Health & Safety and the Building Safety & Compliance Manager to ensure all strategies/plans/activities are aligned with business need and support delivery of the corporate plan. Responsible for providing excellent knowledge, professional advice and experience of building safety, and to support the Property Operations team in delivering a range of compliance works /activity to ensure the council fully discharges its statutory duties. Demonstrate excellent understanding and knowledge of compliance matters within non residential property. Establish project meetings to monitor the progress of contracts and projects. Adopt a pragmatic and proactive approach to building strong relationships with key stakeholders. Demonstrate experience and knowledge of construction, planned works and repairs and maintenance. Provide clear and accurate reports, management information and relevant KPI's as required. Support the service delivery of non residential property compliance, ensuring that agreed outcomes/milestones are being achieved through effective management against key performance measure/corporate priorities and that team structure supports this delivery. Ensure that service budgets are managed proactively as well as reporting on any variations against forecast. Empower colleagues within the Property Operations Team to work within a risk management and governance framework which clearly sets out decision making parameters and to support their development to help them understand, assess and manage risk across their areas of work. Ensure appropriate procurement and contract control/management methods are in place which comply with council policies, relevant legislation and best practice. Ensure the teams activities support the council's plans to be net zero by 2030 which includes the reduction of operational carbon emissions of the council and incorporating the use of energy performance surveys to guide opportunities for energy efficiency improvement rationalisation.
Senior Lettings Manager
Career Choices Dewis Gyrfa Ltd The Trafford Centre, Manchester
£35,000.00 to £40,000.00 per year, £50,000 OTE Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 12/02/2026 About this job Senior Lettings Manager Location: Manchester (with travel to Sheffield & Lytham St Annes) Salary: £35,000 - £40,000 basic OTE £45,000 - £50,000 Hours: Monday to Friday, 9am - 5pm (No weekends) Are you an experienced lettings professional with strong leadership skills and a passion for driving results? We're looking for a Senior Lettings Manager / Head of Lettings to lead operations across multiple branches and deliver exceptional service. The working hours for this position are Monday to Friday, 9am - 5pm About the Role As Head of Lettings, you'll oversee the lettings function across three locations (Manchester, Sheffield, and Lytham offices). You'll manage and develop a high-performing team, implement growth strategies, and ensure compliance with industry standards. This is a fantastic opportunity for a proactive, commercially minded individual to make a real impact. Key Responsibilities Lead and motivate the lettings team to achieve targets and deliver outstanding customer service. Drive business growth through effective client acquisition strategies. Conduct property valuations and client meetings. Monitor market trends and competitor activity to identify opportunities. Maintain accurate records and provide weekly reports to senior management. Support and train team members to foster continuous improvement. Skills & Experience Proven experience in a senior lettings management role (Head of Lettings or similar). Strong leadership and team development skills. In-depth knowledge of lettings legislation and best practices. Excellent communication and negotiation abilities. Commercial acumen with a target-driven mindset. Proficiency in CRM and lettings software. ARLA Propertymark Level 3 or 4 qualification (preferred). Full UK driving licence (essential). Why Apply? Competitive basic salary with attractive OTE. Opportunity to lead a growing lettings operation. Travel between vibrant office locations. Monday to Friday hours Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
17/01/2026
Full time
£35,000.00 to £40,000.00 per year, £50,000 OTE Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 12/02/2026 About this job Senior Lettings Manager Location: Manchester (with travel to Sheffield & Lytham St Annes) Salary: £35,000 - £40,000 basic OTE £45,000 - £50,000 Hours: Monday to Friday, 9am - 5pm (No weekends) Are you an experienced lettings professional with strong leadership skills and a passion for driving results? We're looking for a Senior Lettings Manager / Head of Lettings to lead operations across multiple branches and deliver exceptional service. The working hours for this position are Monday to Friday, 9am - 5pm About the Role As Head of Lettings, you'll oversee the lettings function across three locations (Manchester, Sheffield, and Lytham offices). You'll manage and develop a high-performing team, implement growth strategies, and ensure compliance with industry standards. This is a fantastic opportunity for a proactive, commercially minded individual to make a real impact. Key Responsibilities Lead and motivate the lettings team to achieve targets and deliver outstanding customer service. Drive business growth through effective client acquisition strategies. Conduct property valuations and client meetings. Monitor market trends and competitor activity to identify opportunities. Maintain accurate records and provide weekly reports to senior management. Support and train team members to foster continuous improvement. Skills & Experience Proven experience in a senior lettings management role (Head of Lettings or similar). Strong leadership and team development skills. In-depth knowledge of lettings legislation and best practices. Excellent communication and negotiation abilities. Commercial acumen with a target-driven mindset. Proficiency in CRM and lettings software. ARLA Propertymark Level 3 or 4 qualification (preferred). Full UK driving licence (essential). Why Apply? Competitive basic salary with attractive OTE. Opportunity to lead a growing lettings operation. Travel between vibrant office locations. Monday to Friday hours Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Head of Operations
Manchester Arndale City, Manchester
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Predominantly Monday to Friday with some flexibility needed for early mornings, evenings and weekends. We are recruiting a Head of Operations to lead the delivery of aircraft appearance for our prestigious partnership with a well known airline. This senior role oversees single site operations, ensuring every aircraft departs on time, compliant, and meeting the airline's high standards of cleanliness and presentation. Key Responsibilities Lead day to day operations the airline's base in Manchester, ensuring consistent, high quality service. Manage performance, KPIs and turnaround efficiency using operational data, audits and VOC insight. Inspire and manage large teams, embedding a culture of safety, accountability and high performance. Build strong relationships with stakeholders and represent OCS at senior reviews. Own operational budgets, forecasting and commercial performance. Ensure compliance with Health & Safety, aviation regulations and all OCS operational policies. Drive continuous improvement, innovation and long term operational development. Ideal Candidate Experienced leader in Aviation, FM, logistics or similar high pressure, multi site operations. Strong people leader with excellent stakeholder and communication skills. Commercially astute, data driven and committed to service excellence. Highly resilient, solutions focused and aligned with OCS's TRUE values. Be willing to be vetted to CAA regulations and undertake a DBS check and security clearance. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
17/01/2026
Full time
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Predominantly Monday to Friday with some flexibility needed for early mornings, evenings and weekends. We are recruiting a Head of Operations to lead the delivery of aircraft appearance for our prestigious partnership with a well known airline. This senior role oversees single site operations, ensuring every aircraft departs on time, compliant, and meeting the airline's high standards of cleanliness and presentation. Key Responsibilities Lead day to day operations the airline's base in Manchester, ensuring consistent, high quality service. Manage performance, KPIs and turnaround efficiency using operational data, audits and VOC insight. Inspire and manage large teams, embedding a culture of safety, accountability and high performance. Build strong relationships with stakeholders and represent OCS at senior reviews. Own operational budgets, forecasting and commercial performance. Ensure compliance with Health & Safety, aviation regulations and all OCS operational policies. Drive continuous improvement, innovation and long term operational development. Ideal Candidate Experienced leader in Aviation, FM, logistics or similar high pressure, multi site operations. Strong people leader with excellent stakeholder and communication skills. Commercially astute, data driven and committed to service excellence. Highly resilient, solutions focused and aligned with OCS's TRUE values. Be willing to be vetted to CAA regulations and undertake a DBS check and security clearance. How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Deverell Smith Ltd
Senior Site Manager
Deverell Smith Ltd City, Leeds
Senior Site Manager - Residential Construction Location: Leeds Start Date: ASAP (subject to references) Salary: 75,000 - 80,000 + package/bonus We are recruiting on behalf of a well-established Developer and Construction Management business for an experienced Senior Site Manager to take a leading role on a large, high-quality multi-phase residential development in Leeds. The scheme comprises nearly 300 residential units , including apartment blocks and townhouses, delivered under a Construction Management approach. Phase 1 is complete and occupied, with multiple further phases currently live. This is a complex, fast-paced project requiring a confident, organised, and solutions-driven Senior Site Manager who can lead from the front. The Role As Senior Site Manager, you will take responsibility for the onsite delivery of multiple residential blocks and housing plots , coordinating numerous subcontractors and site teams across overlapping phases. You will be a visible leader on site, driving programme, quality, safety, and culture, while maintaining excellent relationships with all stakeholders. This role suits someone who combines robust leadership with a calm, professional approach , and who thrives in logistically challenging, live environments. Key Responsibilities Leadership & Site Management Provide strong, inclusive leadership across site teams, subcontractors, and consultants Set and maintain high standards for quality, safety, and programme Mentor and develop Site Managers, Assistant Site Managers, and Supervisors Foster a collaborative, non-confrontational but firm site culture Construction Delivery Oversee daily site operations across multiple blocks and phases Plan, coordinate, and sequence works in line with the master programme Drive short-term planning (lookahead programmes) and programme recovery where required Identify opportunities for value engineering and programme optimisation Coordinate temporary works and complex trade interfaces Health, Safety & Environmental Maintain a zero-compromise approach to health and safety Lead site audits and ensure logistics, welfare, and H&S plans are fit for each phase Work closely with the H&S team to implement RAMS and best practice Promote wellbeing and environmental responsibility on site Quality & Compliance Ensure works meet specification, design intent, and client expectations Manage inspections, snagging, defect resolution, and phased completions Coordinate Building Control, warranty providers, utilities, highways, and statutory approvals Ensure compliance with planning conditions, S106 and third-party requirements Logistics & Stakeholder Management Manage complex site logistics, deliveries, access, lifting operations, and storage Maintain excellent site presentation and welfare standards Act as the primary onsite interface with design teams, commercial teams, funders, and stakeholders Proactively manage relationships with neighbours, local authorities, and occupied phases Maintain accurate site records and report regularly to senior leadership Experience & Skills Required Essential Proven experience as a Senior Site Manager (or equivalent) on large residential or mixed-use projects Experience delivering multi-block and/or multi-phase developments Strong leadership, communication, and organisational skills Ability to manage multiple trades and priorities under programme pressure Solid understanding of UK Building Regulations, H&S legislation, and quality processes Confident, solutions-focused, and hands-on approach Desirable Experience delivering high-quality or luxury residential schemes Background working in urban or logistically constrained sites SMSTS, CSCS (Black or Gold), First Aid What's on Offer Opportunity to lead a flagship residential project through multiple live phases Long-term role with a respected developer/CM business Competitive salary and benefits package A professional, collaborative working environment with real autonomy If you are a Senior Site Manager looking for a challenging, high-profile residential project where you can genuinely influence delivery and outcomes, we would like to hear from you.
17/01/2026
Full time
Senior Site Manager - Residential Construction Location: Leeds Start Date: ASAP (subject to references) Salary: 75,000 - 80,000 + package/bonus We are recruiting on behalf of a well-established Developer and Construction Management business for an experienced Senior Site Manager to take a leading role on a large, high-quality multi-phase residential development in Leeds. The scheme comprises nearly 300 residential units , including apartment blocks and townhouses, delivered under a Construction Management approach. Phase 1 is complete and occupied, with multiple further phases currently live. This is a complex, fast-paced project requiring a confident, organised, and solutions-driven Senior Site Manager who can lead from the front. The Role As Senior Site Manager, you will take responsibility for the onsite delivery of multiple residential blocks and housing plots , coordinating numerous subcontractors and site teams across overlapping phases. You will be a visible leader on site, driving programme, quality, safety, and culture, while maintaining excellent relationships with all stakeholders. This role suits someone who combines robust leadership with a calm, professional approach , and who thrives in logistically challenging, live environments. Key Responsibilities Leadership & Site Management Provide strong, inclusive leadership across site teams, subcontractors, and consultants Set and maintain high standards for quality, safety, and programme Mentor and develop Site Managers, Assistant Site Managers, and Supervisors Foster a collaborative, non-confrontational but firm site culture Construction Delivery Oversee daily site operations across multiple blocks and phases Plan, coordinate, and sequence works in line with the master programme Drive short-term planning (lookahead programmes) and programme recovery where required Identify opportunities for value engineering and programme optimisation Coordinate temporary works and complex trade interfaces Health, Safety & Environmental Maintain a zero-compromise approach to health and safety Lead site audits and ensure logistics, welfare, and H&S plans are fit for each phase Work closely with the H&S team to implement RAMS and best practice Promote wellbeing and environmental responsibility on site Quality & Compliance Ensure works meet specification, design intent, and client expectations Manage inspections, snagging, defect resolution, and phased completions Coordinate Building Control, warranty providers, utilities, highways, and statutory approvals Ensure compliance with planning conditions, S106 and third-party requirements Logistics & Stakeholder Management Manage complex site logistics, deliveries, access, lifting operations, and storage Maintain excellent site presentation and welfare standards Act as the primary onsite interface with design teams, commercial teams, funders, and stakeholders Proactively manage relationships with neighbours, local authorities, and occupied phases Maintain accurate site records and report regularly to senior leadership Experience & Skills Required Essential Proven experience as a Senior Site Manager (or equivalent) on large residential or mixed-use projects Experience delivering multi-block and/or multi-phase developments Strong leadership, communication, and organisational skills Ability to manage multiple trades and priorities under programme pressure Solid understanding of UK Building Regulations, H&S legislation, and quality processes Confident, solutions-focused, and hands-on approach Desirable Experience delivering high-quality or luxury residential schemes Background working in urban or logistically constrained sites SMSTS, CSCS (Black or Gold), First Aid What's on Offer Opportunity to lead a flagship residential project through multiple live phases Long-term role with a respected developer/CM business Competitive salary and benefits package A professional, collaborative working environment with real autonomy If you are a Senior Site Manager looking for a challenging, high-profile residential project where you can genuinely influence delivery and outcomes, we would like to hear from you.
Head of Operations - Heathrow
Diamond Bus Ltd. Stanwell, Middlesex
Job Type: Full Time Location: Hallmark Connections Ltd, Heathrow Depot, Stanwell Salary: Competitive Salary Job Description Reporting to the Managing Director, the role of Head of Operations will be managing a team of drivers, as well as the Traffic Office / Allocations. You will have overall responsibility to lead and manage all bus operations, and through efficient management of the operation to grow profitability and provide a consistent quality of service to our customers. You will be accountable for the depot performance in respect of drivers and bus operational staff and managing the customer experience, dealing with any customer service issues that arise. Due to the nature and importance of this role, you will need to be a Team player and you will need to work closely with other members of your team to ensure that daily targets are met. You must lead, promote structure and discipline within the workplace, behave in a professional manner and lead by example. You must treat other employees and staff with dignity and respect as you would expect to be treated yourself. Responsibilities Identify, develop, and deliver incremental revenue opportunities, including optimisation of fleet utilisation, expansion of commercial contracts, ancillary service offerings, and strategic partnerships, to drive sustainable growth alongside core operational performance. Accountable for ensuring drivers and operational staff adhere to the Company Health and Safety Policies and regulations; Drive engagement with the depot team, including driving staff and customers; To manage the operations team in accordance with Rotala's policies, standard operating procedures and all relevant legislation; To deliver agreed plans and budgets, including established level of service and service quality; To ensure staff planning at the depot meets the operating requirements of the business; Ensure an effective working relationship with recognized trade union representatives and officials; To manage and plan collision reduction and staff/passenger injury reduction; To ensure the effective management of injury prevention; To manage and deliver agree key performance indicators; To ensure position working relationships are maintained between the company and local authorities; Liaise with external bodies to improve performance of lost miles and punctuality; To ensure all cash handling procedures are followed; To carry out driver appraisals and direct report appraisals and improve staff skills and identify any training needs; To conduct all HR related matters when it comes to managing staff; Ensure all drivers are inducted effectively; Ensure all staff welfare issues are dealt with effectively. Team Responsibility KPI's You will be held accountable to ensure that your direct reports meet the following KPIs: Ensure random Drug testing is conducted daily- minimum of 2 per week as standard. Ensure random Alcohol testing is conducted daily- minimum of 10 per week as standard. Ensure Driving Licence checks are conducted daily- minimum of 10 as standard. Ensure Gate Checks are conducted daily- minimum of 5 run-out per day and 5 run-back per day as standard. Ensure Service Monitoring (roadside and/or ticketer) is conducted daily- minimum of 10 per day as standard. Ensure Depot (departure time) Punctuality is conducted daily - minimum of 10 per day as standard. Team responsibility KPI's (Key Performance Indicators) are compulsory and shall be met on an operational day-to-day basis (Monday to Sunday), the operational day is defined as between the hours of 00:00:00 and 23:59:59. You must work together as a team to complete the KPI's. When all daily KPI's are completed, they are to be scanned together and sent to, "KPI Group", and by no later than 23:59:59 each day. Hand over Report (Team) You need ensure that the Supervisors record all matters arising from the Company's operating activities and forward such information via email to the next on-duty Supervisor and Management Team. This approach will automatically ensure that the next on-duty Supervisor is fully informed thus they are able to continue to monitor and act, as necessary. Verbal communication in respect of a handover report is unacceptable, it must be electronically recorded. Hours of Work You are required to work 45 hours per week (Monday to Friday) you may be required to work weekends and anti-social hours as well as statutory holidays. A flexible approach toward working hours is required to ensure effective cover throughout each day of operation. Health & Safety Employees are required to comply with all Statutory/Company Health & Safety Policies and Procedures. Preferred Skills Excellent knowledge and understanding of British Domestic Hours Rules and EU Drivers Hours (as defined within the) Transport Act 1968 and the Working Time Regulations 1998. A basic level of competence in the use of Microsoft Office Suite (Word, Excel, PowerPoint and Email). A basic level of Competence in the use of Trapeze and Ticketer systems. Qualifications and Education Requirements What We Offer A dynamic, supportive team environment. Company benefits including: free travel for you and immediate family, company pension. The chance to make a real difference in how our communitiesmove. Apply Today! If you think you have what it takes to help drive our business forward, we would love to hear from you! Closing Date for Applications is 15th February 2026
17/01/2026
Full time
Job Type: Full Time Location: Hallmark Connections Ltd, Heathrow Depot, Stanwell Salary: Competitive Salary Job Description Reporting to the Managing Director, the role of Head of Operations will be managing a team of drivers, as well as the Traffic Office / Allocations. You will have overall responsibility to lead and manage all bus operations, and through efficient management of the operation to grow profitability and provide a consistent quality of service to our customers. You will be accountable for the depot performance in respect of drivers and bus operational staff and managing the customer experience, dealing with any customer service issues that arise. Due to the nature and importance of this role, you will need to be a Team player and you will need to work closely with other members of your team to ensure that daily targets are met. You must lead, promote structure and discipline within the workplace, behave in a professional manner and lead by example. You must treat other employees and staff with dignity and respect as you would expect to be treated yourself. Responsibilities Identify, develop, and deliver incremental revenue opportunities, including optimisation of fleet utilisation, expansion of commercial contracts, ancillary service offerings, and strategic partnerships, to drive sustainable growth alongside core operational performance. Accountable for ensuring drivers and operational staff adhere to the Company Health and Safety Policies and regulations; Drive engagement with the depot team, including driving staff and customers; To manage the operations team in accordance with Rotala's policies, standard operating procedures and all relevant legislation; To deliver agreed plans and budgets, including established level of service and service quality; To ensure staff planning at the depot meets the operating requirements of the business; Ensure an effective working relationship with recognized trade union representatives and officials; To manage and plan collision reduction and staff/passenger injury reduction; To ensure the effective management of injury prevention; To manage and deliver agree key performance indicators; To ensure position working relationships are maintained between the company and local authorities; Liaise with external bodies to improve performance of lost miles and punctuality; To ensure all cash handling procedures are followed; To carry out driver appraisals and direct report appraisals and improve staff skills and identify any training needs; To conduct all HR related matters when it comes to managing staff; Ensure all drivers are inducted effectively; Ensure all staff welfare issues are dealt with effectively. Team Responsibility KPI's You will be held accountable to ensure that your direct reports meet the following KPIs: Ensure random Drug testing is conducted daily- minimum of 2 per week as standard. Ensure random Alcohol testing is conducted daily- minimum of 10 per week as standard. Ensure Driving Licence checks are conducted daily- minimum of 10 as standard. Ensure Gate Checks are conducted daily- minimum of 5 run-out per day and 5 run-back per day as standard. Ensure Service Monitoring (roadside and/or ticketer) is conducted daily- minimum of 10 per day as standard. Ensure Depot (departure time) Punctuality is conducted daily - minimum of 10 per day as standard. Team responsibility KPI's (Key Performance Indicators) are compulsory and shall be met on an operational day-to-day basis (Monday to Sunday), the operational day is defined as between the hours of 00:00:00 and 23:59:59. You must work together as a team to complete the KPI's. When all daily KPI's are completed, they are to be scanned together and sent to, "KPI Group", and by no later than 23:59:59 each day. Hand over Report (Team) You need ensure that the Supervisors record all matters arising from the Company's operating activities and forward such information via email to the next on-duty Supervisor and Management Team. This approach will automatically ensure that the next on-duty Supervisor is fully informed thus they are able to continue to monitor and act, as necessary. Verbal communication in respect of a handover report is unacceptable, it must be electronically recorded. Hours of Work You are required to work 45 hours per week (Monday to Friday) you may be required to work weekends and anti-social hours as well as statutory holidays. A flexible approach toward working hours is required to ensure effective cover throughout each day of operation. Health & Safety Employees are required to comply with all Statutory/Company Health & Safety Policies and Procedures. Preferred Skills Excellent knowledge and understanding of British Domestic Hours Rules and EU Drivers Hours (as defined within the) Transport Act 1968 and the Working Time Regulations 1998. A basic level of competence in the use of Microsoft Office Suite (Word, Excel, PowerPoint and Email). A basic level of Competence in the use of Trapeze and Ticketer systems. Qualifications and Education Requirements What We Offer A dynamic, supportive team environment. Company benefits including: free travel for you and immediate family, company pension. The chance to make a real difference in how our communitiesmove. Apply Today! If you think you have what it takes to help drive our business forward, we would love to hear from you! Closing Date for Applications is 15th February 2026
SRS Recruitment Solutions
Head of Operations - South West (5466)
SRS Recruitment Solutions Hounslow, London
Vacancy No 5466 Vacancy Title HEAD OF OPERATIONS - BUILDING PRODUCTS- SOUTH WEST Company Our client is a well-established international manufacturer and distributor operating within the roofing, drainage and plumbing sectors. With origins dating back to the late 1940s, the business has built a strong reputation for innovation, quality and reliability. It supplies a wide network of retailers, builders' merchants and online partners across the UK, Europe, the Middle East and Africa. Focused on delivering practical, high-quality solutions supported by excellent customer service, the company offers a stable yet growing environment for professionals looking to make an impact within an internationally recognised business. Opportunity The business is seeking a hands on Head of Operations to lead and develop the warehouse, customer service and supply chain function, playing a key role in supporting continued high growth performance (circa 40% year on year). Based at their site in the South West of England, this position is the senior on site leadership role, with responsibility for day to day operational performance alongside the design and implementation of scalable systems, processes and infrastructure to support future expansion. This is a practical, sleeves rolled up role, well suited to someone comfortable leading a small, multi functional team while building the capability, structure and standards required for the next phase of growth. Main Duties and Responsibilities Operations & Warehouse Management Lead the day to day operation of the warehouse, ensuring efficiency, accuracy, and service performance. Manage and develop the warehouse team (4 staff), setting clear expectations and performance standards. Own warehouse layouts, workflows, and capacity planning as volumes increase. Define, track, and improve warehouse KPIs including productivity, accuracy, service levels, and stock integrity. Support the setup and expansion of warehouse infrastructure, including racking, MHE, and operational systems. Stock Control & Supply Chain Oversee stock ordering and inventory management (1 staff member). Work closely with Sales and Finance to support demand forecasting and stock availability. Manage inbound supply, including global container logistics and coordination with freight forwarders. Control inventory accuracy, stock turns, obsolete stock, and write offs. Customer Service & Product Support Manage the customer service function (1 staff member). Actively support inbound customer calls, including technical and product related queries. Develop and maintain strong product knowledge across the product range to support customers and internal teams. Ensure a high standard of customer communication and issue resolution. Compliance, Quality & Safety Maintain compliance with ISO 9001 standards, including documentation and audits. Ensure adherence to Fire Safety, Health & Safety, and risk assessment requirements. Promote a strong safety and quality culture across the operation. Systems, Reporting & Continuous Improvement Take ownership of day to day operational systems - NetSuite ERP. Ensure data accuracy across stock, orders, and reporting. Use Excel confidently for KPI tracking, analysis, forecasting, and reporting. Drive continuous improvement initiatives, implementing SOPs and scalable processes. Identify and implement system or automation improvements appropriate to a growing SME. Financial & Commercial Support Manage control operational costs, including labour, freight, storage, and consumables.Support budgeting and forecasting activities in collaboration with Finance.Balance service levels with cost efficiency as the business scales. Risk & Business Continuity Identify operational risks and capacity constraints and implement mitigation plans. Support business continuity planning for the warehouse operation. Manage supplier and logistics partner performance where relevant. Skills & Experience Required Proven experience in an operations or warehouse management role, ideally within an SME or growth environment. Strong people management and team development experience. Proficient user of Microsoft Excel. Solid understanding of warehouse KPIs, layouts, processes, and capacity planning. Experience managing global container logistics and international supply chains. Working knowledge of ISO 9001, Health & Safety, and Fire Safety requirements. Comfortable operating in a hands on role within a small team. Experience setting up or expanding a warehouse operation (racking, MHE, systems) is highly desirable. Strong problem solving and decision making skills. Training All necessary training in relevant aspects of our Client's business will be provided along with continuous training and development opportunities. Location/Area SOUTH WEST UK (Hybrid working possible) Salary COMPETITIVE BASIC SALARY + EXCELLENT PERFORMANCE DRIVEN REWARDS Package PENSION, HEALTH SCHEME, COMPANY BONUS, CAR, 25 DAYS HOLIDAY
16/01/2026
Full time
Vacancy No 5466 Vacancy Title HEAD OF OPERATIONS - BUILDING PRODUCTS- SOUTH WEST Company Our client is a well-established international manufacturer and distributor operating within the roofing, drainage and plumbing sectors. With origins dating back to the late 1940s, the business has built a strong reputation for innovation, quality and reliability. It supplies a wide network of retailers, builders' merchants and online partners across the UK, Europe, the Middle East and Africa. Focused on delivering practical, high-quality solutions supported by excellent customer service, the company offers a stable yet growing environment for professionals looking to make an impact within an internationally recognised business. Opportunity The business is seeking a hands on Head of Operations to lead and develop the warehouse, customer service and supply chain function, playing a key role in supporting continued high growth performance (circa 40% year on year). Based at their site in the South West of England, this position is the senior on site leadership role, with responsibility for day to day operational performance alongside the design and implementation of scalable systems, processes and infrastructure to support future expansion. This is a practical, sleeves rolled up role, well suited to someone comfortable leading a small, multi functional team while building the capability, structure and standards required for the next phase of growth. Main Duties and Responsibilities Operations & Warehouse Management Lead the day to day operation of the warehouse, ensuring efficiency, accuracy, and service performance. Manage and develop the warehouse team (4 staff), setting clear expectations and performance standards. Own warehouse layouts, workflows, and capacity planning as volumes increase. Define, track, and improve warehouse KPIs including productivity, accuracy, service levels, and stock integrity. Support the setup and expansion of warehouse infrastructure, including racking, MHE, and operational systems. Stock Control & Supply Chain Oversee stock ordering and inventory management (1 staff member). Work closely with Sales and Finance to support demand forecasting and stock availability. Manage inbound supply, including global container logistics and coordination with freight forwarders. Control inventory accuracy, stock turns, obsolete stock, and write offs. Customer Service & Product Support Manage the customer service function (1 staff member). Actively support inbound customer calls, including technical and product related queries. Develop and maintain strong product knowledge across the product range to support customers and internal teams. Ensure a high standard of customer communication and issue resolution. Compliance, Quality & Safety Maintain compliance with ISO 9001 standards, including documentation and audits. Ensure adherence to Fire Safety, Health & Safety, and risk assessment requirements. Promote a strong safety and quality culture across the operation. Systems, Reporting & Continuous Improvement Take ownership of day to day operational systems - NetSuite ERP. Ensure data accuracy across stock, orders, and reporting. Use Excel confidently for KPI tracking, analysis, forecasting, and reporting. Drive continuous improvement initiatives, implementing SOPs and scalable processes. Identify and implement system or automation improvements appropriate to a growing SME. Financial & Commercial Support Manage control operational costs, including labour, freight, storage, and consumables.Support budgeting and forecasting activities in collaboration with Finance.Balance service levels with cost efficiency as the business scales. Risk & Business Continuity Identify operational risks and capacity constraints and implement mitigation plans. Support business continuity planning for the warehouse operation. Manage supplier and logistics partner performance where relevant. Skills & Experience Required Proven experience in an operations or warehouse management role, ideally within an SME or growth environment. Strong people management and team development experience. Proficient user of Microsoft Excel. Solid understanding of warehouse KPIs, layouts, processes, and capacity planning. Experience managing global container logistics and international supply chains. Working knowledge of ISO 9001, Health & Safety, and Fire Safety requirements. Comfortable operating in a hands on role within a small team. Experience setting up or expanding a warehouse operation (racking, MHE, systems) is highly desirable. Strong problem solving and decision making skills. Training All necessary training in relevant aspects of our Client's business will be provided along with continuous training and development opportunities. Location/Area SOUTH WEST UK (Hybrid working possible) Salary COMPETITIVE BASIC SALARY + EXCELLENT PERFORMANCE DRIVEN REWARDS Package PENSION, HEALTH SCHEME, COMPANY BONUS, CAR, 25 DAYS HOLIDAY
Managing Quantity Surveyor
Datalec UK Bishop's Stortford, Hertfordshire
Location: Buntingford, Hertfordshire, UK Job Purpose As a Managing Quantity Surveyor at Datalec Precision Installations (DPI), you will lead a team of Quantity Surveyors and oversee all commercial and financial aspects of assigned data centre projects. Working closely with Project Managers and Operations Directors, you will be responsible for evaluating, negotiating, and managing commercial and contractual risks, ensuring DPI's financial interests are protected and maximised. Collaborating and managing both internal and external stakeholders, you will lead and deliver commercially sound projects that are profitable and in line with DPI standards. This role requires a strategic thinker with strong leadership skills, capable of mentoring junior staff and driving commercial excellence across multiple projects. Duties & Responsibilities Report directly to the Head of Commercial, ensuring proactive cost control and commercial governance across all projects. Provide regular commercial updates and financial reports to the Head of Commercial. Prepare and deliver accurate monthly and ad-hoc financial reports aligned with required reporting periods, ensuring precise tracking of revenues, costs, risks and opportunities. Evaluate, negotiate, and mitigate commercial and contractual risks. Ensure timely and accurate reporting of cost forecasts, budget variances, and commercial KPIs. Escalate significant commercial risks or issues to senior management with recommended actions. Support internal and external audits by providing required documentation and insights. Lead, manage, and develop a team of Quantity Surveyors, ensuring high performance and professional growth through the provision of objectives, responsibilities, and accountabilities, managing performance accordingly. Conduct regular one-to-one meetings, performance reviews, and appraisals. Identify training needs and support continuous professional development within the team, to support development plans and career progression. Allocate resources effectively across projects, balancing workloads and priorities. Foster a collaborative and supportive team environment aligned with DPI's values. Oversee the bid process for future opportunities, ensuring commercial viability and risk mitigation. Oversee the financial performance of multiple concurrent projects. Lead the preparation and management of project budgets, forecasts and cost plans. Ensure accurate commercial assessment of bids and projects, identifying and managing risks. Perform full contract surveying duties, including variation assessments, final accounts, and dispute resolution. Develop procurement strategies and manage subcontractor agreements. Provide strategic procurement advice and support, including subcontract and material order preparation. Approve material purchase orders and subcontractor orders, contractual documents throughout the UK and EMEA and ensure we are compliant with local laws. Ensure compliance with contract terms and the timely issuance of notices. Attend and represent DPI in client meetings, maintaining strong professional relationships. Review monthly valuations, prepare Cost Value Reconciliation (CVR) reports and profit and loss reports. Collaborate with Project Managers, Commercial and Operations Directors, and customers. Collaborate with project teams to ensure Health & Safety budgets align with project deliverables. Conduct regular project and post-project reviews, ensuring continuous commercial improvement through lessons learnt. Ensure compliance with internal business processes and Construction ERP systems, maintaining accurate project documentation and financial records, and ensuring accuracy in data. Lead and uphold Health and Safety standards for employees and third parties, ensuring compliance with company and legal requirements. Represent the business, upholding our core values and behaviours with all internal and external customers, clients and third parties. Maintain business and client confidentiality, adhering to applicable Data Protection regulations and Information Security Standards in line with company and group policies and procedures. Essential Skills and Experience Proven experience in a similar commercial or quantity surveying leadership role. Degree in Quantity Surveying, Construction Management, or a related field (preferred but not essential). Strong leadership abilities, with proven ability to develop a team. Sector and Industry knowledge within the Data Centre and associated services environment. Demonstrated experience in managing both internal and external stakeholders. Demonstrated proficiency in commercial acumen and skills. Experience in evaluating, negotiating, and mitigating commercial and contractual risks. Excellent influencing and negotiation abilities. Ability to work under pressure and meet tight deadlines. Strong verbal and written communication skills. High level of numeracy and analytical thinking. Proficiency in ERP systems (ideally Eque2), SharePoint, and Office 365. Accreditations and certifications relevant to the level of the role. Full UK driving licence and willingness to travel, as required. Additional Information Travel requirement - Flexibility required. To Apply To apply for this position, please send your CV and a cover letter . For further information, please contact HR on (0) . About Datalec Precision Installations (DPI) Datalec Precision Installations provides world-class, global data centre solutions, specialising in M&E and connectivity design, bespoke manufacturing, construction, and installation services. Supported by unmatched technical expertise, we offer consultancy, technical and critical cleaning, electronic security, and managed services to address every data centre need.
16/01/2026
Full time
Location: Buntingford, Hertfordshire, UK Job Purpose As a Managing Quantity Surveyor at Datalec Precision Installations (DPI), you will lead a team of Quantity Surveyors and oversee all commercial and financial aspects of assigned data centre projects. Working closely with Project Managers and Operations Directors, you will be responsible for evaluating, negotiating, and managing commercial and contractual risks, ensuring DPI's financial interests are protected and maximised. Collaborating and managing both internal and external stakeholders, you will lead and deliver commercially sound projects that are profitable and in line with DPI standards. This role requires a strategic thinker with strong leadership skills, capable of mentoring junior staff and driving commercial excellence across multiple projects. Duties & Responsibilities Report directly to the Head of Commercial, ensuring proactive cost control and commercial governance across all projects. Provide regular commercial updates and financial reports to the Head of Commercial. Prepare and deliver accurate monthly and ad-hoc financial reports aligned with required reporting periods, ensuring precise tracking of revenues, costs, risks and opportunities. Evaluate, negotiate, and mitigate commercial and contractual risks. Ensure timely and accurate reporting of cost forecasts, budget variances, and commercial KPIs. Escalate significant commercial risks or issues to senior management with recommended actions. Support internal and external audits by providing required documentation and insights. Lead, manage, and develop a team of Quantity Surveyors, ensuring high performance and professional growth through the provision of objectives, responsibilities, and accountabilities, managing performance accordingly. Conduct regular one-to-one meetings, performance reviews, and appraisals. Identify training needs and support continuous professional development within the team, to support development plans and career progression. Allocate resources effectively across projects, balancing workloads and priorities. Foster a collaborative and supportive team environment aligned with DPI's values. Oversee the bid process for future opportunities, ensuring commercial viability and risk mitigation. Oversee the financial performance of multiple concurrent projects. Lead the preparation and management of project budgets, forecasts and cost plans. Ensure accurate commercial assessment of bids and projects, identifying and managing risks. Perform full contract surveying duties, including variation assessments, final accounts, and dispute resolution. Develop procurement strategies and manage subcontractor agreements. Provide strategic procurement advice and support, including subcontract and material order preparation. Approve material purchase orders and subcontractor orders, contractual documents throughout the UK and EMEA and ensure we are compliant with local laws. Ensure compliance with contract terms and the timely issuance of notices. Attend and represent DPI in client meetings, maintaining strong professional relationships. Review monthly valuations, prepare Cost Value Reconciliation (CVR) reports and profit and loss reports. Collaborate with Project Managers, Commercial and Operations Directors, and customers. Collaborate with project teams to ensure Health & Safety budgets align with project deliverables. Conduct regular project and post-project reviews, ensuring continuous commercial improvement through lessons learnt. Ensure compliance with internal business processes and Construction ERP systems, maintaining accurate project documentation and financial records, and ensuring accuracy in data. Lead and uphold Health and Safety standards for employees and third parties, ensuring compliance with company and legal requirements. Represent the business, upholding our core values and behaviours with all internal and external customers, clients and third parties. Maintain business and client confidentiality, adhering to applicable Data Protection regulations and Information Security Standards in line with company and group policies and procedures. Essential Skills and Experience Proven experience in a similar commercial or quantity surveying leadership role. Degree in Quantity Surveying, Construction Management, or a related field (preferred but not essential). Strong leadership abilities, with proven ability to develop a team. Sector and Industry knowledge within the Data Centre and associated services environment. Demonstrated experience in managing both internal and external stakeholders. Demonstrated proficiency in commercial acumen and skills. Experience in evaluating, negotiating, and mitigating commercial and contractual risks. Excellent influencing and negotiation abilities. Ability to work under pressure and meet tight deadlines. Strong verbal and written communication skills. High level of numeracy and analytical thinking. Proficiency in ERP systems (ideally Eque2), SharePoint, and Office 365. Accreditations and certifications relevant to the level of the role. Full UK driving licence and willingness to travel, as required. Additional Information Travel requirement - Flexibility required. To Apply To apply for this position, please send your CV and a cover letter . For further information, please contact HR on (0) . About Datalec Precision Installations (DPI) Datalec Precision Installations provides world-class, global data centre solutions, specialising in M&E and connectivity design, bespoke manufacturing, construction, and installation services. Supported by unmatched technical expertise, we offer consultancy, technical and critical cleaning, electronic security, and managed services to address every data centre need.
Delivery Manager
Galliford Try Ltd Brighton, Sussex
Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies, if speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Delivery Manager Southern Water Framework Brighton / Chichester A career development opportunity has arisen for a Delivery Manager to Join Galliford Try to work on the Southern Water Framework in our Brighton or Chichester office. Role Overview: Within the Environment Business Division (Water and Waste Water Non-Infrastructure Engineering and Construction) An opportunity has arisen for a Delivery Managerbased in the Southern Water Frameworks. We have office locations around Brighton and Chichester. We are looking for candidates who are experienced in successfully delivering schemes of varying sizes, predominately to the Water Industry, for Waste and Clean Water Treatment schemes. The candidate will ideally be based in around the Southern Water area and will be required to travel across multiple sites/projects in the region. Key Responsibilities: Assuming responsibility for the management of project delivery outputs including programme, financial position, health safety, environmental performance and progress for all allocated schemes The ability to manage staff at varying levels, providing leadership, staff development and retention of key personnel, interviewing and recruitment and mentoring of more junior staff. The ability to interact in a professional manner with senior representatives of our clients To have a good understanding of NEC4 contract conditions and an astute commercial awareness Responsible for the management of multiple concurrent projects across the Framework to ensure the successful delivery of the projects against the project KPI's and PI's Ensuring that all projects are delivered in accordance with current Health & Safety regulations, including CDM regulations, & Environmental legislation Ensure that a Review/assessment of in-house/subcontractor RAMS, Process Impact Assessments and Environmental legislation has been carried out by your Project Management Teams To ensure compliance with all company safety, environmental and quality systems Liaise with client's staff to ensure KPI's are met or exceeded within budget constraints To manage the project team ensuring that each member has a clear set of objectives to follow and clear roles and responsibilities To assist the Construction Manager with the utilisation of the direct labour resources where possible across the projects To assume responsibility of the financial performance of the portfolio of projects with overall responsibility for Profit/Loss on contracts within your portfolio. To produce project performance reports and participate in monthly financial / programme reviews for all schemes with the Commercial Manager, Head of Delivery and Operations Director To ensure compliance with all company commercial and financial procedures Complete contract documentation Establishing and agreeing price variations and final accounts Prepare estimates and quotations & provide tender vetting for others Review project programmes, in conjunction with the project planner and PM/SPM ensuring that it is maintained to drive the project to key deliverable milestones To closely liaise with other departments, such as tendering and design, to ensure resources are correctly allocated and client requirements are fully achieved Take an active role in developing new opportunities within the Framework and take lead in pre-construction tenders to ensure project delivery have input into the tender process Co-ordinate and liaise with suppliers, specialist sub-contractors, in-house functions, site installations and construction teams Attend internal and external review and progress meetings Attend site visits/meetings Experience and Qualifications: An industry applicable ONC/HNC/B.Eng or NVQ equivalent H&S qualifications (desirable) IOSH or CITB 5 Day Site Safety Management (SMSTS), CSCS card Demonstratable experience working with NEC suite of contracts Demonstrable experience of working within the water and / or sewage industries Working knowledge of Microsoft packages Strong team player but also able to work as an individual Ability to prioritise a varied workload and demonstrate good time management to comply with deadlines Able to work in a busy environment under pressure Excellent communication skills (email/phone/face to face) Possess a "can do" attitude and provide to support to other members of the team as required Ability to review options and be comfortable to make the required decisions for the project success. About us: Galliford Try is one of the UK's most formidable construction businesses with a vision to be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it. For more information on this role or to enquire about other positions available within our Environment business please contact Ryan De Stadler on Additional Information: Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview
16/01/2026
Full time
Note for Recruitment Agencies: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release. We do not accept speculative CVs from agencies, if speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner. Delivery Manager Southern Water Framework Brighton / Chichester A career development opportunity has arisen for a Delivery Manager to Join Galliford Try to work on the Southern Water Framework in our Brighton or Chichester office. Role Overview: Within the Environment Business Division (Water and Waste Water Non-Infrastructure Engineering and Construction) An opportunity has arisen for a Delivery Managerbased in the Southern Water Frameworks. We have office locations around Brighton and Chichester. We are looking for candidates who are experienced in successfully delivering schemes of varying sizes, predominately to the Water Industry, for Waste and Clean Water Treatment schemes. The candidate will ideally be based in around the Southern Water area and will be required to travel across multiple sites/projects in the region. Key Responsibilities: Assuming responsibility for the management of project delivery outputs including programme, financial position, health safety, environmental performance and progress for all allocated schemes The ability to manage staff at varying levels, providing leadership, staff development and retention of key personnel, interviewing and recruitment and mentoring of more junior staff. The ability to interact in a professional manner with senior representatives of our clients To have a good understanding of NEC4 contract conditions and an astute commercial awareness Responsible for the management of multiple concurrent projects across the Framework to ensure the successful delivery of the projects against the project KPI's and PI's Ensuring that all projects are delivered in accordance with current Health & Safety regulations, including CDM regulations, & Environmental legislation Ensure that a Review/assessment of in-house/subcontractor RAMS, Process Impact Assessments and Environmental legislation has been carried out by your Project Management Teams To ensure compliance with all company safety, environmental and quality systems Liaise with client's staff to ensure KPI's are met or exceeded within budget constraints To manage the project team ensuring that each member has a clear set of objectives to follow and clear roles and responsibilities To assist the Construction Manager with the utilisation of the direct labour resources where possible across the projects To assume responsibility of the financial performance of the portfolio of projects with overall responsibility for Profit/Loss on contracts within your portfolio. To produce project performance reports and participate in monthly financial / programme reviews for all schemes with the Commercial Manager, Head of Delivery and Operations Director To ensure compliance with all company commercial and financial procedures Complete contract documentation Establishing and agreeing price variations and final accounts Prepare estimates and quotations & provide tender vetting for others Review project programmes, in conjunction with the project planner and PM/SPM ensuring that it is maintained to drive the project to key deliverable milestones To closely liaise with other departments, such as tendering and design, to ensure resources are correctly allocated and client requirements are fully achieved Take an active role in developing new opportunities within the Framework and take lead in pre-construction tenders to ensure project delivery have input into the tender process Co-ordinate and liaise with suppliers, specialist sub-contractors, in-house functions, site installations and construction teams Attend internal and external review and progress meetings Attend site visits/meetings Experience and Qualifications: An industry applicable ONC/HNC/B.Eng or NVQ equivalent H&S qualifications (desirable) IOSH or CITB 5 Day Site Safety Management (SMSTS), CSCS card Demonstratable experience working with NEC suite of contracts Demonstrable experience of working within the water and / or sewage industries Working knowledge of Microsoft packages Strong team player but also able to work as an individual Ability to prioritise a varied workload and demonstrate good time management to comply with deadlines Able to work in a busy environment under pressure Excellent communication skills (email/phone/face to face) Possess a "can do" attitude and provide to support to other members of the team as required Ability to review options and be comfortable to make the required decisions for the project success. About us: Galliford Try is one of the UK's most formidable construction businesses with a vision to be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in. Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work. We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value. What We Can Offer in Return: With an impressive order book of over £4.1 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you. We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues. We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our benefits: We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary. Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays A wide range of corporate discounts Cycle to Work schemes Comprehensive pension plan Regular Save as You Earn share purchase scheme Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it. For more information on this role or to enquire about other positions available within our Environment business please contact Ryan De Stadler on Additional Information: Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process. We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you. As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview
Principal Design Manager
John Sisk & Son Ltd City, London
The Regional Design Manager provides leadership for all design management activities within a defined business unit or region, ensuring that project teams deliver design solutions that meet client expectations, statutory requirements and the Group's strategic objectives. The role oversees the regional design function, providing technical guidance and management to Senior Design Managers, Design Managers and Coordinators, while working closely with project directors, bid teams and operations. A key responsibility is to integrate Group design and sustainability standards into regional delivery, promoting innovation, risk reduction, value creation and collaboration. The Regional Design Manager represents the design function within the region, working in alignment with the Head of Design and Head of Sustainable Design to ensure consistency of approach, capability development and continuous improvement across the business. At John Sisk & Son, we're more than a construction company, we're a family-owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction. Responsibilities Strategic and Regional Leadership Lead the design management function within the region, ensuring alignment with Group strategy and standards. Oversee design input at bid, pre construction and delivery stages, ensuring risks are addressed and opportunities realised. Contribute to business development through strong client and consultant relationships. Represent the region in Group level design initiatives, knowledge sharing and policy development. Design Management Oversight Manage allocation and performance of design management resources across multiple projects. Ensure design reviews are carried out effectively and outputs are technically robust, coordinated and compliant. Provide input on buildability, MMC adoption, sustainability and digital engineering solutions. Support the interrogation of design proposals to reduce risk, optimise safety and maximise value. Lead consultant selection, engagement and performance management. Risk, Compliance and Quality Ensure regional projects comply with Group governance, statutory obligations and industry best practice. Monitor design related risks and oversee mitigation strategies across projects. Ensure consistency in delivery of quality, sustainability and safety outcomes. Support the integration of EU directives, sustainability standards and digital solutions into design outputs. People and Capability Lead and mentor the regional design management team, ensuring capability and succession planning. Oversee personal development plans, annual appraisals and objective setting for design staff, including: Promote knowledge sharing, lessons learned and continuous improvement within the region. Provide support and training to design and non design staff to strengthen delivery capability. Stakeholder Engagement Act as the regional lead for design with clients, consultants, supply chain and industry bodies. Represent the company in negotiations and presentations related to design and technical matters. Build and maintain long term relationships with clients and consultants that align with Group values. Provide expert input into tenders, proposals and project delivery reviews. Experience Experience and Skills Significant experience in managing design across multiple projects or a regional portfolio in construction. Strong technical knowledge of design management processes, buildability and regulatory frameworks. Proven ability to lead multi disciplinary teams and develop staff capability. Excellent interpersonal and communication skills with the ability to influence senior stakeholders. Strong problem solving, analytical thinking and decision making skills. Commercial acumen with the ability to balance programme, cost and design quality considerations. Qualifications Required Degree in Architecture, Engineering, Construction Management or related discipline, including: Professional qualification (RIBA, MCIOB, Engineers Ireland or equivalent). Minimum 12 years' experience in design management within the construction industry. Desirable Postgraduate qualification in Design Management, Project Management or related subject. Experience in MMC integration, sustainability certification and digital engineering. Leadership training or professional development in management and strategy. Additional Information Competitive salary 26 days annual leave plus additional company days Pension and benefits Unlimited learning and development opportunities Much more Our People and Recruitment Commitment At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team. All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply. We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process. We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don't hold back we want to hear from you. All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland
16/01/2026
Full time
The Regional Design Manager provides leadership for all design management activities within a defined business unit or region, ensuring that project teams deliver design solutions that meet client expectations, statutory requirements and the Group's strategic objectives. The role oversees the regional design function, providing technical guidance and management to Senior Design Managers, Design Managers and Coordinators, while working closely with project directors, bid teams and operations. A key responsibility is to integrate Group design and sustainability standards into regional delivery, promoting innovation, risk reduction, value creation and collaboration. The Regional Design Manager represents the design function within the region, working in alignment with the Head of Design and Head of Sustainable Design to ensure consistency of approach, capability development and continuous improvement across the business. At John Sisk & Son, we're more than a construction company, we're a family-owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction. Responsibilities Strategic and Regional Leadership Lead the design management function within the region, ensuring alignment with Group strategy and standards. Oversee design input at bid, pre construction and delivery stages, ensuring risks are addressed and opportunities realised. Contribute to business development through strong client and consultant relationships. Represent the region in Group level design initiatives, knowledge sharing and policy development. Design Management Oversight Manage allocation and performance of design management resources across multiple projects. Ensure design reviews are carried out effectively and outputs are technically robust, coordinated and compliant. Provide input on buildability, MMC adoption, sustainability and digital engineering solutions. Support the interrogation of design proposals to reduce risk, optimise safety and maximise value. Lead consultant selection, engagement and performance management. Risk, Compliance and Quality Ensure regional projects comply with Group governance, statutory obligations and industry best practice. Monitor design related risks and oversee mitigation strategies across projects. Ensure consistency in delivery of quality, sustainability and safety outcomes. Support the integration of EU directives, sustainability standards and digital solutions into design outputs. People and Capability Lead and mentor the regional design management team, ensuring capability and succession planning. Oversee personal development plans, annual appraisals and objective setting for design staff, including: Promote knowledge sharing, lessons learned and continuous improvement within the region. Provide support and training to design and non design staff to strengthen delivery capability. Stakeholder Engagement Act as the regional lead for design with clients, consultants, supply chain and industry bodies. Represent the company in negotiations and presentations related to design and technical matters. Build and maintain long term relationships with clients and consultants that align with Group values. Provide expert input into tenders, proposals and project delivery reviews. Experience Experience and Skills Significant experience in managing design across multiple projects or a regional portfolio in construction. Strong technical knowledge of design management processes, buildability and regulatory frameworks. Proven ability to lead multi disciplinary teams and develop staff capability. Excellent interpersonal and communication skills with the ability to influence senior stakeholders. Strong problem solving, analytical thinking and decision making skills. Commercial acumen with the ability to balance programme, cost and design quality considerations. Qualifications Required Degree in Architecture, Engineering, Construction Management or related discipline, including: Professional qualification (RIBA, MCIOB, Engineers Ireland or equivalent). Minimum 12 years' experience in design management within the construction industry. Desirable Postgraduate qualification in Design Management, Project Management or related subject. Experience in MMC integration, sustainability certification and digital engineering. Leadership training or professional development in management and strategy. Additional Information Competitive salary 26 days annual leave plus additional company days Pension and benefits Unlimited learning and development opportunities Much more Our People and Recruitment Commitment At Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team. All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply. We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process. We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don't hold back we want to hear from you. All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland
Commercial Manager/Principal Quantity Surveyor - Birmingham, UK
CJC Management City, Birmingham
Commercial Manager/Principal Quantity Surveyor An Australian-headquartered engineering group with a strong delivery record across Australia, The UK and the Middle East is expanding its presence in the UK. With a small but growing team already established in Scotland, we're now hiring a Principal QS or Commercial Manager to lead our UK commercial operations. This is a rare opportunity to take on a leadership role and help shape the future of a commercial consultancy backed by the resources and stability of an international group. About the Role: As the UK Commercial Lead, you'll take full responsibility for driving commercial strategy, supporting client-side infrastructure delivery, and setting up efficient processes to support project success. You'll also play a key role in building and mentoring a local commercial team as the UK business grows. About Us: CJC Commercial (CJC)is a specialist project management and engineering consultancy with a proven track record delivering complex infrastructure across Australia, the Middle East, and now the UK. Our expertise spans transport, utilities, and major civil works, with services covering the full project lifecycle from early feasibility through to delivery and commissioning. Known for our collaborative approach and technical depth, we partner with clients to deliver solutions that are practical, commercially sound, and built for long-term success. This is a hands-on role that combines technical strength in cost planning and tendering with strategic input at a business leadership level. Key Responsibilities: Lead cost planning, estimating and commercial support for client-side infrastructure projects Prepare and manage competitive tenders and commercial submissions Work across RIBA Stages 1-4, supporting feasibility, early-stage estimating, and pre-construction activities Conduct take-offs, develop cost breakdowns, and provide reliable commercial advice Collaborate with project teams and contractors to maintain commercial control and ensure value for money Support the setup and development of a new Birmingham-based office Recruit, mentor, and manage a growing UK-based commercial team Qualifications: Chartered Quantity Surveyor (MRICS or equivalent) 10+ years' experience, ideally across both client-side and contractor environments Strong technical understanding of RIBA Stages 1-4 and pre-construction planning Confident managing tenders, driving cost efficiencies, and supporting project delivery Strategic mindset with a practical, delivery-focused approach Ambition to lead, grow a team, and take ownership of UK commercial operations What's on Offer: Competitive salary and leadership opportunity Full-time role based in Birmingham Hybrid working options available Chance to lead and shape a commercial consultancy within an expanding international group Why join the CJC team? At CJC we believe our people are at the centre of our organisation and we recognise that they are the key to our success. We are proud to be part of a team of individuals that are supportive and forward-thinking. Being inclusive, collaborative and looking after one another is our version of a great workplace. Some of the initiatives CJC has implemented to encourage this: Employee Assistance Program for mental wellbeing Access to educational programs Exclusive mentorship and networking events Regular internal events to bring our people together Commitment to Equality and Diversity At CJC, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are proud to be an equal opportunity employer. How to Apply: If you're ready to take on a leadership role with the backing of an established international group, we'd like to hear from you. Apply now with your CV or contact for a confidential discussion. Interested in joining our team or finding out more? CJC Management (CJC) are looking for experienced personnel to join our rapidly growing, forward thinking team. Please fill out the form below and attach any relevant documentation. First Name Last Name Email Phone Message File Acceptance I have permanent work rights with no restrictions Let's WorkTogether A partnership based on unparallelled engineering expertise from around the globe. Leverage our invaluable insights that stem from practical on-the-ground experience. Engage our subject matter experts for technical leadership throughout your project.
16/01/2026
Full time
Commercial Manager/Principal Quantity Surveyor An Australian-headquartered engineering group with a strong delivery record across Australia, The UK and the Middle East is expanding its presence in the UK. With a small but growing team already established in Scotland, we're now hiring a Principal QS or Commercial Manager to lead our UK commercial operations. This is a rare opportunity to take on a leadership role and help shape the future of a commercial consultancy backed by the resources and stability of an international group. About the Role: As the UK Commercial Lead, you'll take full responsibility for driving commercial strategy, supporting client-side infrastructure delivery, and setting up efficient processes to support project success. You'll also play a key role in building and mentoring a local commercial team as the UK business grows. About Us: CJC Commercial (CJC)is a specialist project management and engineering consultancy with a proven track record delivering complex infrastructure across Australia, the Middle East, and now the UK. Our expertise spans transport, utilities, and major civil works, with services covering the full project lifecycle from early feasibility through to delivery and commissioning. Known for our collaborative approach and technical depth, we partner with clients to deliver solutions that are practical, commercially sound, and built for long-term success. This is a hands-on role that combines technical strength in cost planning and tendering with strategic input at a business leadership level. Key Responsibilities: Lead cost planning, estimating and commercial support for client-side infrastructure projects Prepare and manage competitive tenders and commercial submissions Work across RIBA Stages 1-4, supporting feasibility, early-stage estimating, and pre-construction activities Conduct take-offs, develop cost breakdowns, and provide reliable commercial advice Collaborate with project teams and contractors to maintain commercial control and ensure value for money Support the setup and development of a new Birmingham-based office Recruit, mentor, and manage a growing UK-based commercial team Qualifications: Chartered Quantity Surveyor (MRICS or equivalent) 10+ years' experience, ideally across both client-side and contractor environments Strong technical understanding of RIBA Stages 1-4 and pre-construction planning Confident managing tenders, driving cost efficiencies, and supporting project delivery Strategic mindset with a practical, delivery-focused approach Ambition to lead, grow a team, and take ownership of UK commercial operations What's on Offer: Competitive salary and leadership opportunity Full-time role based in Birmingham Hybrid working options available Chance to lead and shape a commercial consultancy within an expanding international group Why join the CJC team? At CJC we believe our people are at the centre of our organisation and we recognise that they are the key to our success. We are proud to be part of a team of individuals that are supportive and forward-thinking. Being inclusive, collaborative and looking after one another is our version of a great workplace. Some of the initiatives CJC has implemented to encourage this: Employee Assistance Program for mental wellbeing Access to educational programs Exclusive mentorship and networking events Regular internal events to bring our people together Commitment to Equality and Diversity At CJC, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are proud to be an equal opportunity employer. How to Apply: If you're ready to take on a leadership role with the backing of an established international group, we'd like to hear from you. Apply now with your CV or contact for a confidential discussion. Interested in joining our team or finding out more? CJC Management (CJC) are looking for experienced personnel to join our rapidly growing, forward thinking team. Please fill out the form below and attach any relevant documentation. First Name Last Name Email Phone Message File Acceptance I have permanent work rights with no restrictions Let's WorkTogether A partnership based on unparallelled engineering expertise from around the globe. Leverage our invaluable insights that stem from practical on-the-ground experience. Engage our subject matter experts for technical leadership throughout your project.
Senior Property Manager
Day Lewis Pharmacy Croydon, London
Senior Property Manager (Exceptional candidates may be considered for Head of Property) Location: Croydon, Surrey Salary: £60,000-£75,000 dep on experience (Senior Property Manager). Exceptional candidates with full-function leadership experience may be considered for Head of Property, with salary aligned to scope and experience. Hybrid Working: 3 days min in Croydon office About the Role Day Lewis Plc is one of the UK & Europe's largest independent pharmacy chains, providing essential healthcare to communities across England. We are looking for an experienced Senior Property Manager to lead landlord and tenant activity across our retail and warehouse estate, with additional oversight of FM, repairs, and lifecycle renewals delivered through internal teams and external suppliers. This is a landlord & tenant (L&T) -focused role, ensuring lease events, rent performance, and occupancy risks are well managed, while also providing operational oversight of property works to protect cost, compliance, and service standards. Exceptional candidates demonstrating strategic leadership capability may be considered for Head of Property, which includes full functional leadership across the property portfolio. Key Responsibilities Landlord & Tenant (Core Focus) Manage all day-to-day landlord and tenant matters across retail and warehouse sites. Lead lease renewals, regears, rent reviews, break options, and associated negotiations. Ensure lease terms align with business strategy and operational requirements. Review and challenge service charge budgets and reconciliations, liaising closely with Finance. Manage solicitor/agent instruction and ensure accurate execution and storage of lease documentation. Maintain a robust lease database and critical date schedule, ensuring timely notices and proactive planning. Support business development activity with L&T input, due diligence, and landlord engagement as required. FM, Repairs & Renewals (Additional Oversight) Provide oversight of repairs and maintenance performance via helpdesk and supply chain. Monitor service KPIs, cost trends, and recurring issues, driving improvements in speed, quality, and value. Coordinate with Operations on property priorities, ensuring minimal disruption to trading and warehouse performance. Support delivery of refits and lifecycle renewals from an L&T and operational perspective, including landlord consents, access coordination, and compliance alignment. Contribute to monthly cost reviews across central property costs and pharmacy controllable spend. Coordinate with Health & Safety Manager on property-related health and safety and environmental risk management. What We're Looking For MRICS qualified with minimum 5 years post-qualification experience (retail experience desirable). Strong experience in L&T across a multi-site retail and/or logistics portfolio. Proven track record of leading rent reviews, renewals, and regears with measurable commercial outcomes. Working knowledge of FM/repairs and renewals oversight, supplier KPIs, and cost control. Ability to balance technical lease detail with pragmatic operational delivery. Confident communicator who can influence landlords, agents, solicitors, and internal senior stakeholders. Potential Progression: Head of Property Developing and implementing property strategy across retail and warehouses. Accountability for total property performance across L&T, FM, refits/renewals, compliance, risk, and business continuity. Full leadership of property budgets (Opex and Capex), controls, forecasting, and specification governance. Team leadership and structure ownership across L&T and estates delivery functions. Portfolio-level decision frameworks: invest, renew, regear, relocate, or exit. Senior governance reporting, including Risk and management of the private property portfolio. Apply now to join the Day Lewis family in this next step in your career.
16/01/2026
Full time
Senior Property Manager (Exceptional candidates may be considered for Head of Property) Location: Croydon, Surrey Salary: £60,000-£75,000 dep on experience (Senior Property Manager). Exceptional candidates with full-function leadership experience may be considered for Head of Property, with salary aligned to scope and experience. Hybrid Working: 3 days min in Croydon office About the Role Day Lewis Plc is one of the UK & Europe's largest independent pharmacy chains, providing essential healthcare to communities across England. We are looking for an experienced Senior Property Manager to lead landlord and tenant activity across our retail and warehouse estate, with additional oversight of FM, repairs, and lifecycle renewals delivered through internal teams and external suppliers. This is a landlord & tenant (L&T) -focused role, ensuring lease events, rent performance, and occupancy risks are well managed, while also providing operational oversight of property works to protect cost, compliance, and service standards. Exceptional candidates demonstrating strategic leadership capability may be considered for Head of Property, which includes full functional leadership across the property portfolio. Key Responsibilities Landlord & Tenant (Core Focus) Manage all day-to-day landlord and tenant matters across retail and warehouse sites. Lead lease renewals, regears, rent reviews, break options, and associated negotiations. Ensure lease terms align with business strategy and operational requirements. Review and challenge service charge budgets and reconciliations, liaising closely with Finance. Manage solicitor/agent instruction and ensure accurate execution and storage of lease documentation. Maintain a robust lease database and critical date schedule, ensuring timely notices and proactive planning. Support business development activity with L&T input, due diligence, and landlord engagement as required. FM, Repairs & Renewals (Additional Oversight) Provide oversight of repairs and maintenance performance via helpdesk and supply chain. Monitor service KPIs, cost trends, and recurring issues, driving improvements in speed, quality, and value. Coordinate with Operations on property priorities, ensuring minimal disruption to trading and warehouse performance. Support delivery of refits and lifecycle renewals from an L&T and operational perspective, including landlord consents, access coordination, and compliance alignment. Contribute to monthly cost reviews across central property costs and pharmacy controllable spend. Coordinate with Health & Safety Manager on property-related health and safety and environmental risk management. What We're Looking For MRICS qualified with minimum 5 years post-qualification experience (retail experience desirable). Strong experience in L&T across a multi-site retail and/or logistics portfolio. Proven track record of leading rent reviews, renewals, and regears with measurable commercial outcomes. Working knowledge of FM/repairs and renewals oversight, supplier KPIs, and cost control. Ability to balance technical lease detail with pragmatic operational delivery. Confident communicator who can influence landlords, agents, solicitors, and internal senior stakeholders. Potential Progression: Head of Property Developing and implementing property strategy across retail and warehouses. Accountability for total property performance across L&T, FM, refits/renewals, compliance, risk, and business continuity. Full leadership of property budgets (Opex and Capex), controls, forecasting, and specification governance. Team leadership and structure ownership across L&T and estates delivery functions. Portfolio-level decision frameworks: invest, renew, regear, relocate, or exit. Senior governance reporting, including Risk and management of the private property portfolio. Apply now to join the Day Lewis family in this next step in your career.
Product Counsel, Casualty and Property London, United Kingdom
BERKSHIRE HATHAWAY SPEC INS City, London
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Product Counsel to join the European product advisory team based in London. This role will report to the Head of Underwriting, Europe, and assist the wider Product team in supporting BHSI teammates in Europe on a variety of Property and Casualty lines product wordings and underwriting queries. This role will also involve collaboration with global Legal, Risk, Compliance and Governance teammates and directly with the business. Duties & Responsibilities Assisting Underwriters to develop new insurance products in Property and Casualty Lines Draft, negotiate and amend policy wordings and related documentation (e.g. endorsements, quotation documents and IPID) Amending insurance documentation in response to legal and regulatory change Lead negotiations regarding wordings with business partners and brokers Keep abreast of legal and regulatory developments and inform underwriters Instruct external counsel as appropriate to provide advice on specialist topics Deliver training and coaching to underwriters and claims colleagues to improve wordings Respond to demands for legal support from underwriters and prioritise work in line with business objectives Maintain strong relationships and regular communication with stakeholders including underwriters, brokers and service providers to ensure effective communications Qualifications, Skills and Experience Qualified solicitor/legal executive in England and Wales with a minimum of 5 years' insurance wordings/coverage experience Technical insurance knowledge across one or more product lines including experience of international and multinational contracts Knowledge of insurance regulatory and licensing considerations General legal knowledge of topics such as GDPR and insurance distribution Understanding of the London and European company markets and the Lloyd's market Proficiency with SharePoint, Excel and Word Excellent communication, organisational, time management and project management skills Fluent English. Additional European language is desirable but not essential. BHSI Offers A competitive package and exciting growth opportunities for career-oriented teammates A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders A purposely non-bureaucratic organisation that embraces simplicity over complexity and emphasises individual excellence in a team framework To apply, please submit your CV with a cover letter outlining why this would be the perfect role for you to NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization
16/01/2026
Full time
A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway's insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character. We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business. We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work. We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized. Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world? Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Product Counsel to join the European product advisory team based in London. This role will report to the Head of Underwriting, Europe, and assist the wider Product team in supporting BHSI teammates in Europe on a variety of Property and Casualty lines product wordings and underwriting queries. This role will also involve collaboration with global Legal, Risk, Compliance and Governance teammates and directly with the business. Duties & Responsibilities Assisting Underwriters to develop new insurance products in Property and Casualty Lines Draft, negotiate and amend policy wordings and related documentation (e.g. endorsements, quotation documents and IPID) Amending insurance documentation in response to legal and regulatory change Lead negotiations regarding wordings with business partners and brokers Keep abreast of legal and regulatory developments and inform underwriters Instruct external counsel as appropriate to provide advice on specialist topics Deliver training and coaching to underwriters and claims colleagues to improve wordings Respond to demands for legal support from underwriters and prioritise work in line with business objectives Maintain strong relationships and regular communication with stakeholders including underwriters, brokers and service providers to ensure effective communications Qualifications, Skills and Experience Qualified solicitor/legal executive in England and Wales with a minimum of 5 years' insurance wordings/coverage experience Technical insurance knowledge across one or more product lines including experience of international and multinational contracts Knowledge of insurance regulatory and licensing considerations General legal knowledge of topics such as GDPR and insurance distribution Understanding of the London and European company markets and the Lloyd's market Proficiency with SharePoint, Excel and Word Excellent communication, organisational, time management and project management skills Fluent English. Additional European language is desirable but not essential. BHSI Offers A competitive package and exciting growth opportunities for career-oriented teammates A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates and our other stakeholders A purposely non-bureaucratic organisation that embraces simplicity over complexity and emphasises individual excellence in a team framework To apply, please submit your CV with a cover letter outlining why this would be the perfect role for you to NOTE: Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization
Chartered Building Surveyor - Central Belt
Ryden City, Glasgow
Chartered Building Surveyor - Central Belt Location GLASGOW Description We are currently recruiting for a Chartered Building Surveyor to join our leading and well established Project and Building Consultancy team. This position will be Glasgow based, with the successful candidate being an important part of our Central Belt team, who operate from our Glasgow and Edinburgh offices, across Central Scotland and beyond. This is an exciting opportunity to work within a high quality and successful market facing team and help both manage and develop our instructions and ensuring excellent outcomes for our clients. This role offers the opportunity for you to work with a great team, and to learn how to be a first class building surveyor. The role is ideally suited to someone with an ability to work on their own initiative, be willing to take on responsibility and manage your time well. You will possess excellent IT and communication skills, along with a valid driving licence. Project and Building Consultancy is a substantial part of the Ryden business and the opportunity for the successful candidates to work as part of multi-disciplinary teams within Ryden, will also be akey feature of the role. We are seeking MRICS Qualified Building Surveyor candidates and will likely suit newly qualified level with the opportunity for career progression and development. Previous Building Surveying experience Work in an autonomous capacity in the Project and Building Consultancy Team; per the divisional expectations. Ability to prioritise conflicting workloads Contribute towards department financial performance targets Liaise with other departments and divisions Represent Ryden and the full range of property related services available to clients & ensure clients expectations are delivered Assist the Associates and Partners in servicing internal and external based clients Handle tasks delegated to maintain and improve professional standards Involvement of all aspects of commercial building surveying work from, dilapidations, design and contract administration, defect analysis, technical due diligence and all forms of building surveys. Willing to listen to guidance and instructions Computer Literacy, specifically in Microsoft Office, MS Project and AutoCAD Excellent communication skills, both verbal and written whilst contributing to our existing team. Presents a professional image dealing with clients and demonstrates self confidence Ability to work under pressure alongside and reporting to Partners / Associate Partners/Senior Surveyors, and bea positive contributor to fun and invigorating workplace and business. Be highly organised and willing to travel, based on the geographical area we cover. About Ryden Ryden is a leading independent firm of surveyors specialising in all aspects of commercial property advice. Headquartered in Scotland, we have over 130 colleagues working across offices in Edinburgh, Glasgow and Aberdeen. We strive to create a dynamic, engaging and collaborative working environment for all of our team, because we firmly believe that our people are crucial to the success and growth of Ryden. Lambert Smith Hampton ("LSH") made a significant investment in the Scottish headquartered consultancy Ryden LLP ("Ryden") on 3rd April 2025. This investment will allow the Scottish business in Ryden to develop their core strengths and expand into emerging sectors as a strategic Scottish initiative. As the dominant business in Scotland, we decided that, moving forward, the Scottish LSH operations and staff transferred into Ryden creating one of the best in class multi discipline consultancy companies in Scotland. An exciting opportunity exists to become a part of this. We want to give you the tools to be the best you can be. Our benefits include private health care, pension contribution, and generous holiday allowance, access to 24/7 counselling through our employee assistance programme and daily support and guidance through career development.
16/01/2026
Full time
Chartered Building Surveyor - Central Belt Location GLASGOW Description We are currently recruiting for a Chartered Building Surveyor to join our leading and well established Project and Building Consultancy team. This position will be Glasgow based, with the successful candidate being an important part of our Central Belt team, who operate from our Glasgow and Edinburgh offices, across Central Scotland and beyond. This is an exciting opportunity to work within a high quality and successful market facing team and help both manage and develop our instructions and ensuring excellent outcomes for our clients. This role offers the opportunity for you to work with a great team, and to learn how to be a first class building surveyor. The role is ideally suited to someone with an ability to work on their own initiative, be willing to take on responsibility and manage your time well. You will possess excellent IT and communication skills, along with a valid driving licence. Project and Building Consultancy is a substantial part of the Ryden business and the opportunity for the successful candidates to work as part of multi-disciplinary teams within Ryden, will also be akey feature of the role. We are seeking MRICS Qualified Building Surveyor candidates and will likely suit newly qualified level with the opportunity for career progression and development. Previous Building Surveying experience Work in an autonomous capacity in the Project and Building Consultancy Team; per the divisional expectations. Ability to prioritise conflicting workloads Contribute towards department financial performance targets Liaise with other departments and divisions Represent Ryden and the full range of property related services available to clients & ensure clients expectations are delivered Assist the Associates and Partners in servicing internal and external based clients Handle tasks delegated to maintain and improve professional standards Involvement of all aspects of commercial building surveying work from, dilapidations, design and contract administration, defect analysis, technical due diligence and all forms of building surveys. Willing to listen to guidance and instructions Computer Literacy, specifically in Microsoft Office, MS Project and AutoCAD Excellent communication skills, both verbal and written whilst contributing to our existing team. Presents a professional image dealing with clients and demonstrates self confidence Ability to work under pressure alongside and reporting to Partners / Associate Partners/Senior Surveyors, and bea positive contributor to fun and invigorating workplace and business. Be highly organised and willing to travel, based on the geographical area we cover. About Ryden Ryden is a leading independent firm of surveyors specialising in all aspects of commercial property advice. Headquartered in Scotland, we have over 130 colleagues working across offices in Edinburgh, Glasgow and Aberdeen. We strive to create a dynamic, engaging and collaborative working environment for all of our team, because we firmly believe that our people are crucial to the success and growth of Ryden. Lambert Smith Hampton ("LSH") made a significant investment in the Scottish headquartered consultancy Ryden LLP ("Ryden") on 3rd April 2025. This investment will allow the Scottish business in Ryden to develop their core strengths and expand into emerging sectors as a strategic Scottish initiative. As the dominant business in Scotland, we decided that, moving forward, the Scottish LSH operations and staff transferred into Ryden creating one of the best in class multi discipline consultancy companies in Scotland. An exciting opportunity exists to become a part of this. We want to give you the tools to be the best you can be. Our benefits include private health care, pension contribution, and generous holiday allowance, access to 24/7 counselling through our employee assistance programme and daily support and guidance through career development.
Ultimate Banking Ltd
Head of Operations
Ultimate Banking Ltd
Head of Mortgage Operations Milton Keynes (office based initially with hybrid working available after probation) Salary dependent on experience + considerable bonus opportunity potentially up to 40% Our client, a growing specialist commercial mortgage lender, has an exciting new opportunity for a Head of Mortgage Operations. You'll run the day-to-day delivery of post-offer lending and savings services, making sure everything meets regulations and that you deliver great customer experiences. You'll oversee the lending journey from completions and drawdowns to portfolio management, arrears, servicing, savings and recoveries. This is the team that powers the business, pushing operational excellence, helping deliver new initiatives, and nurturing a mindset of constant improvement. Duties will include: Provide operational leadership and support wider transformation work with the COO. Lead and give oversight to the team moving approved loans through to drawdown quickly and accurately. Track pipeline activity and team performance, improving processes and increasing automation. Manage ongoing loan servicing, including queries, changes, renewals, redemptions, and arrears. Maintain strong risk controls, regulatory compliance, and fair handling of complaints and vulnerable customers. Run savings operations and manage relationships with partners to deliver strong service and meet SLAs. Ensure robust operational risk management, accurate data, clear customer communication, and smooth delivery of product or regulatory changes. Act as the operational expert for process design, testing, and implementation. Build a high-performing, accountable, customer-focused team culture. The successful candidate will possess: Strong experience in a senior operations role, covering mortgage lending. Proven leadership across completions, servicing, arrears, and collections. Experienced in managing key external partners (outsourcers, legal firms, valuers, aggregators). Strong delivery focus with a track record of hitting operational targets. Solid understanding of banking regulations and operational risk management. Strong grasp of KYC/AML requirements and how they apply in lending operations. Along with a highly competitive salary, additional benefits include bonus, generous pension scheme & private health care. If you are an experienced operational leader from a lending background and can commute regularly to Milton Keynes, we would love to hear from you.
16/01/2026
Full time
Head of Mortgage Operations Milton Keynes (office based initially with hybrid working available after probation) Salary dependent on experience + considerable bonus opportunity potentially up to 40% Our client, a growing specialist commercial mortgage lender, has an exciting new opportunity for a Head of Mortgage Operations. You'll run the day-to-day delivery of post-offer lending and savings services, making sure everything meets regulations and that you deliver great customer experiences. You'll oversee the lending journey from completions and drawdowns to portfolio management, arrears, servicing, savings and recoveries. This is the team that powers the business, pushing operational excellence, helping deliver new initiatives, and nurturing a mindset of constant improvement. Duties will include: Provide operational leadership and support wider transformation work with the COO. Lead and give oversight to the team moving approved loans through to drawdown quickly and accurately. Track pipeline activity and team performance, improving processes and increasing automation. Manage ongoing loan servicing, including queries, changes, renewals, redemptions, and arrears. Maintain strong risk controls, regulatory compliance, and fair handling of complaints and vulnerable customers. Run savings operations and manage relationships with partners to deliver strong service and meet SLAs. Ensure robust operational risk management, accurate data, clear customer communication, and smooth delivery of product or regulatory changes. Act as the operational expert for process design, testing, and implementation. Build a high-performing, accountable, customer-focused team culture. The successful candidate will possess: Strong experience in a senior operations role, covering mortgage lending. Proven leadership across completions, servicing, arrears, and collections. Experienced in managing key external partners (outsourcers, legal firms, valuers, aggregators). Strong delivery focus with a track record of hitting operational targets. Solid understanding of banking regulations and operational risk management. Strong grasp of KYC/AML requirements and how they apply in lending operations. Along with a highly competitive salary, additional benefits include bonus, generous pension scheme & private health care. If you are an experienced operational leader from a lending background and can commute regularly to Milton Keynes, we would love to hear from you.
Senior Operations Manager // Broadwick / Drumsheds (London)
3CM UNLIMITED GROUP City, London
Senior Operations Manager Broadwick / Drumsheds (London) Role: Senior Operations Manager Reports into: Head of Operations - Entertainment Location: London Contract Type: Full Time, Permanent, 42.5 hours per week Who we are Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals. What we're looking for We're looking for an exceptional and highly organised Senior Operations Manager to join the Broadwick Live team and take a lead role in shaping and delivering operations at our flagship venue, Drumsheds, setting the benchmark for operational excellence across the portfolio and the wider industry. Reporting directly to the Head of Operations - Entertainment, you will be a key operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You'll manage show operations from end-to-end, from pre-production and build, through to live delivery and break, while leading a team of direct reports, producing detailed documentation, and maintaining a culture of safety, efficiency, and excellence throughout. You'll be central to the continuous improvement of operational processes and post-event reporting, playing a vital part in shaping the experience for artists, guests, and teams on site. What you'll be responsible for Event Operations - Drumsheds/Flagship Venue Lead the planning and safe delivery of all events at Drumsheds in collaboration with the Head of Operations - Entertainment. Oversee site readiness and infrastructure planning, ensuring the venue is operationally prepared ahead of every event. Deliver and lead key event briefings and debriefs, ensuring teams are aligned and feedback is actioned. Act as a key contact on site for suppliers, tour managers, production teams, and contractors. Support in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans. Be on-site throughout build, live and break, leading the operations team in real time. Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required. Drive constant operational improvements and proactively identify efficiencies and improvements to enhance guest experience and operational resilience. Documentation & Reporting Produce and maintain essential event documentation including operational plans, build and break schedules, staff briefs, and supplier briefs. Own and develop comprehensive event and venue risk assessments, licensing documentation, and safety plans in line with evolving regulatory standards and best practice from the industry. Collate and deliver detailed post-event reporting and learnings to the Head of Operations - Live and broader senior team. Line manage members of the operations team, supporting their development and ensuring clear role delegation during show cycles. Foster a team culture that reflects Broadwick Live's values: collaborative, accountable, resilient, and forward-thinking. Recruit, brief, and manage freelance and casual operations staff as required per event. Suppliers & Stakeholders Manage day-to-day supplier coordination across security, traffic management, medical, bars, cleaning, production, and site crew. Support in supplier procurement, briefing, and delivery oversight to ensure operational standards are met or exceeded. Act as a senior liaison with local authorities, community stakeholders, and licensing partners, representing the venue in external forums as needed. Ensure supplier costings align with pre-agreed budgets and flag variations or risks early. Assist the Head of Operations - Live in monitoring operational spend, identifying cost efficiencies where possible. Contribute to supplier budget planning, ensuring services are scoped and contracted in line with event needs. Understand commercial goals of the venue and ensure that operational decisions support both guest experience and financial sustainability. You'll need to have Proven experience in a senior operational leadership role at a large-scale venue or within the live music/events industry. Knowledge of UK licensing regulations and operational best practices for music and cultural events. Strong interpersonal and stakeholder management skills, particularly with promoters, local authorities, and emergency services. A passion for live music, combined with strong commercial and customer-service acumen. Excellent crisis management, multitasking, and decision-making under pressure. Strong verbal and written communication skills; confident with internal briefings and external representation. High proficiency in G-Drive, Excel, Google Docs, Slack, and event management tools. Flexibility to work evenings, weekends, and extended periods on site during shows. Nice to have Familiarity with electronic music events and youth culture audiences. Experience managing documentation for licensed premises or outdoor events.
16/01/2026
Full time
Senior Operations Manager Broadwick / Drumsheds (London) Role: Senior Operations Manager Reports into: Head of Operations - Entertainment Location: London Contract Type: Full Time, Permanent, 42.5 hours per week Who we are Broadwick Live is a multifaceted international company with headquarters in London who create, develop, own and operate a diverse portfolio of venues, spaces, events and experiences. We believe in redefining spaces and how people experience music, art, culture and recreation by breaking down the traditional barriers. Our history and heritage is deeply rooted in music, building a portfolio of 20 global festivals before selling the portfolio in 2019 to focus on our growing portfolio of venues that includes Printworks, Drumsheds, Exhibition and Magazine in London, Depot in Manchester and Brooklyn Storehouse in New York. Collectively we strive to push boundaries and disrupt the cultural landscape by combining big thinking, bold ideas and commercial intelligence to produce spaces and experiences for discerning audiences in inspiring locations. Broadwick Live are home to a passionate and dedicated team of event professionals who take immense pride in delivering world-class events in exceptional venues. Our goal is to create unforgettable experiences that leave a lasting impact on the thousands of guests we welcome. We are a close-knit team driven by excellence, working in a dynamic environment surrounded by like-minded, committed individuals. What we're looking for We're looking for an exceptional and highly organised Senior Operations Manager to join the Broadwick Live team and take a lead role in shaping and delivering operations at our flagship venue, Drumsheds, setting the benchmark for operational excellence across the portfolio and the wider industry. Reporting directly to the Head of Operations - Entertainment, you will be a key operational lead responsible for planning and delivering live events at scale, ensuring seamless coordination across internal departments, external promoters, and suppliers. You'll manage show operations from end-to-end, from pre-production and build, through to live delivery and break, while leading a team of direct reports, producing detailed documentation, and maintaining a culture of safety, efficiency, and excellence throughout. You'll be central to the continuous improvement of operational processes and post-event reporting, playing a vital part in shaping the experience for artists, guests, and teams on site. What you'll be responsible for Event Operations - Drumsheds/Flagship Venue Lead the planning and safe delivery of all events at Drumsheds in collaboration with the Head of Operations - Entertainment. Oversee site readiness and infrastructure planning, ensuring the venue is operationally prepared ahead of every event. Deliver and lead key event briefings and debriefs, ensuring teams are aligned and feedback is actioned. Act as a key contact on site for suppliers, tour managers, production teams, and contractors. Support in the enforcement of licensing conditions and safety standards as outlined in the Premises Licence and Event Safety Plans. Be on-site throughout build, live and break, leading the operations team in real time. Manage pre-event planning sessions and contribute to SAG and external stakeholder engagement as required. Drive constant operational improvements and proactively identify efficiencies and improvements to enhance guest experience and operational resilience. Documentation & Reporting Produce and maintain essential event documentation including operational plans, build and break schedules, staff briefs, and supplier briefs. Own and develop comprehensive event and venue risk assessments, licensing documentation, and safety plans in line with evolving regulatory standards and best practice from the industry. Collate and deliver detailed post-event reporting and learnings to the Head of Operations - Live and broader senior team. Line manage members of the operations team, supporting their development and ensuring clear role delegation during show cycles. Foster a team culture that reflects Broadwick Live's values: collaborative, accountable, resilient, and forward-thinking. Recruit, brief, and manage freelance and casual operations staff as required per event. Suppliers & Stakeholders Manage day-to-day supplier coordination across security, traffic management, medical, bars, cleaning, production, and site crew. Support in supplier procurement, briefing, and delivery oversight to ensure operational standards are met or exceeded. Act as a senior liaison with local authorities, community stakeholders, and licensing partners, representing the venue in external forums as needed. Ensure supplier costings align with pre-agreed budgets and flag variations or risks early. Assist the Head of Operations - Live in monitoring operational spend, identifying cost efficiencies where possible. Contribute to supplier budget planning, ensuring services are scoped and contracted in line with event needs. Understand commercial goals of the venue and ensure that operational decisions support both guest experience and financial sustainability. You'll need to have Proven experience in a senior operational leadership role at a large-scale venue or within the live music/events industry. Knowledge of UK licensing regulations and operational best practices for music and cultural events. Strong interpersonal and stakeholder management skills, particularly with promoters, local authorities, and emergency services. A passion for live music, combined with strong commercial and customer-service acumen. Excellent crisis management, multitasking, and decision-making under pressure. Strong verbal and written communication skills; confident with internal briefings and external representation. High proficiency in G-Drive, Excel, Google Docs, Slack, and event management tools. Flexibility to work evenings, weekends, and extended periods on site during shows. Nice to have Familiarity with electronic music events and youth culture audiences. Experience managing documentation for licensed premises or outdoor events.

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