Assistant Technical Manager - Mechanical Bias Smethwick 40,000 - 45,000 Brief Assistant Technical Manager needed for a large well known Facilities Management organisation based in Smethwick who are looking to employ an experienced and well-rounded Assistant Technical Manager that takes pride in their work. The successful candidate must have a City and Guilds or equivalent qualification in a Mechanical engineering discipline along with a sound knowledge of standard spreadsheet packages and computerised estates and project management systems. This role is managing a team of 8 engineers; therefore previous managerial experience is essential. Benefits Salary: 40,000 - 45,000 per annum 24 day's holiday Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties of the Assistant Technical Manager will include: Directly manage a team of 6-8 Engineers Directly accountable for day-to-day matters to the Technical Services Manager Deputise for the Technical Services Manager during absence from site as directed by Senior Management Team Plan and schedule all planned preventative maintenance activities in conjunction with the Planning Coordinator for buildings, plant and equipment using the Maximo system, with consideration to statute, Regulations, ACOP's and Guidance (HTM's) Assist the Technical Services Manager to undertake negotiations with subcontractors and suppliers to provide a cost-effective service with reference to the contract SLA's Responsible for specific elements of budgetary control and give additional assistance with financial controls with reference to departmental budget, stock, contracts etc. What experience you need to be the successful Assistant Technical Manager: City and Guilds or equivalent qualification in a Mechanical engineering discipline A sound knowledge of standard spreadsheet packages and computerised estates and project management systems Must be able to manage people, be self-motivating, able to work on own initiative, and be able to liaise and delegate effectively with staff operating in a multi-disciplinary environment Able to demonstrate a sound understanding of technical and estates and building issues in the provision of construction, maintenance and FM services A sound knowledge of the Health and Safety at Work Act, the Construction Design and Management Regulations and other relevant statutory requirements will be required. (Desirable) Ability to show understanding of statutory maintenance requirements, legislation, Health Technical Memorandums, Health Building Notes and other technical documentation. (Desirable) This really is a fantastic opportunity for a Assistant Technical Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
03/07/2026
Full time
Assistant Technical Manager - Mechanical Bias Smethwick 40,000 - 45,000 Brief Assistant Technical Manager needed for a large well known Facilities Management organisation based in Smethwick who are looking to employ an experienced and well-rounded Assistant Technical Manager that takes pride in their work. The successful candidate must have a City and Guilds or equivalent qualification in a Mechanical engineering discipline along with a sound knowledge of standard spreadsheet packages and computerised estates and project management systems. This role is managing a team of 8 engineers; therefore previous managerial experience is essential. Benefits Salary: 40,000 - 45,000 per annum 24 day's holiday Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties of the Assistant Technical Manager will include: Directly manage a team of 6-8 Engineers Directly accountable for day-to-day matters to the Technical Services Manager Deputise for the Technical Services Manager during absence from site as directed by Senior Management Team Plan and schedule all planned preventative maintenance activities in conjunction with the Planning Coordinator for buildings, plant and equipment using the Maximo system, with consideration to statute, Regulations, ACOP's and Guidance (HTM's) Assist the Technical Services Manager to undertake negotiations with subcontractors and suppliers to provide a cost-effective service with reference to the contract SLA's Responsible for specific elements of budgetary control and give additional assistance with financial controls with reference to departmental budget, stock, contracts etc. What experience you need to be the successful Assistant Technical Manager: City and Guilds or equivalent qualification in a Mechanical engineering discipline A sound knowledge of standard spreadsheet packages and computerised estates and project management systems Must be able to manage people, be self-motivating, able to work on own initiative, and be able to liaise and delegate effectively with staff operating in a multi-disciplinary environment Able to demonstrate a sound understanding of technical and estates and building issues in the provision of construction, maintenance and FM services A sound knowledge of the Health and Safety at Work Act, the Construction Design and Management Regulations and other relevant statutory requirements will be required. (Desirable) Ability to show understanding of statutory maintenance requirements, legislation, Health Technical Memorandums, Health Building Notes and other technical documentation. (Desirable) This really is a fantastic opportunity for a Assistant Technical Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Building and Maintenance Coordinator Location: Birmingham Salary: £31,720 £39,520 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Building and Maintenance Coordinator you will be responsible for the day-to-day running of campus buildings, ensuring they are safe, well maintained and ready to support teaching, learning and wider activity. You ll oversee building operations and maintenance, while providing day-to-day support to a small team. Acting as a key point of contact on campus, you ll work closely with colleagues, contractors and central services to keep things running smoothly and address any issues as they arise. What You ll Do: Coordinate the day-to-day operation of campus buildings, ensuring spaces are appropriately set up and maintained to support academic and operational needs. Oversee the opening and closing of buildings in line with agreed procedures and security requirements. Take ownership of building presentation, identifying and resolving issues that affect the campus environment. Line manage Building and Maintenance Officers, including allocating work, managing rotas and supporting day-to-day activity. Provide guidance to team members to maintain consistent standards and safe working practices. Support the delivery of health and safety processes on campus, including inspections, audits and routine checks. Manage reactive and planned maintenance, working with contractors to ensure work is completed safely and to specification. Maintain accurate records of maintenance activity, compliance checks and contractor work. Act as a first point of contact for building and maintenance queries, resolving routine issues or escalating where needed. Work with IT and other service teams to coordinate local support and resolve operational issues. Contribute to service improvements by identifying recurring issues and suggesting practical solutions. What You ll Bring: Experience coordinating building, maintenance or facilities activity in a busy or complex environment. Experience supervising or guiding colleagues on a day-to-day basis. Good organisational skills, with the ability to prioritise and respond to changing demands. Clear and effective verbal and written communication skills. A practical, problem-solving approach and sound judgement in day-to-day situations. The ability to build effective working relationships with colleagues, contractors and service teams. Good digital skills, including experience using systems to manage records or track activity. A working understanding of health and safety requirements in a facilities or maintenance setting. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our careers page to complete your application.
03/07/2026
Full time
Building and Maintenance Coordinator Location: Birmingham Salary: £31,720 £39,520 per annum At BIMM University, we're more than just an educational institution; we're a vibrant community dedicated to nurturing creativity and empowering students to reach their full potential. With campuses across the UK, Ireland, and Germany, we offer a diverse range of courses in modern music, performing arts, filmmaking and creative technology. Our commitment to excellence in creative arts education sets us apart, providing students with the knowledge, skills, and opportunities they need to succeed in their chosen fields. About the Role As Building and Maintenance Coordinator you will be responsible for the day-to-day running of campus buildings, ensuring they are safe, well maintained and ready to support teaching, learning and wider activity. You ll oversee building operations and maintenance, while providing day-to-day support to a small team. Acting as a key point of contact on campus, you ll work closely with colleagues, contractors and central services to keep things running smoothly and address any issues as they arise. What You ll Do: Coordinate the day-to-day operation of campus buildings, ensuring spaces are appropriately set up and maintained to support academic and operational needs. Oversee the opening and closing of buildings in line with agreed procedures and security requirements. Take ownership of building presentation, identifying and resolving issues that affect the campus environment. Line manage Building and Maintenance Officers, including allocating work, managing rotas and supporting day-to-day activity. Provide guidance to team members to maintain consistent standards and safe working practices. Support the delivery of health and safety processes on campus, including inspections, audits and routine checks. Manage reactive and planned maintenance, working with contractors to ensure work is completed safely and to specification. Maintain accurate records of maintenance activity, compliance checks and contractor work. Act as a first point of contact for building and maintenance queries, resolving routine issues or escalating where needed. Work with IT and other service teams to coordinate local support and resolve operational issues. Contribute to service improvements by identifying recurring issues and suggesting practical solutions. What You ll Bring: Experience coordinating building, maintenance or facilities activity in a busy or complex environment. Experience supervising or guiding colleagues on a day-to-day basis. Good organisational skills, with the ability to prioritise and respond to changing demands. Clear and effective verbal and written communication skills. A practical, problem-solving approach and sound judgement in day-to-day situations. The ability to build effective working relationships with colleagues, contractors and service teams. Good digital skills, including experience using systems to manage records or track activity. A working understanding of health and safety requirements in a facilities or maintenance setting. Why BIMM University We are a values-led organisation, meaning our core values underpin all that we do: Believe in Everyone. Challenge the Norm. Grow Together. Do the Right Thing. Own It. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy. How To Apply Interested in this opportunity, click apply and you will be redirected to our careers page to complete your application.
My client is seeking an experienced Project Manager to lead the successful delivery of a 2 million, three-floor office fit-out project . The scheme comprises a full CAT B fit-out including high-specification electrical and MEP installations, modern workplace environments, meeting facilities, breakout areas, welfare provisions, and associated building services. This is an excellent opportunity for a motivated Project Manager with a proven track record in commercial fit-out projects who can drive programme, quality, safety, and commercial performance from inception through to handover. Key Responsibilities Manage all aspects of the project delivery from pre-construction through to practical completion. Develop and maintain project programmes to ensure works are completed on time and within budget. Coordinate subcontractors, suppliers, consultants, and client representatives. Oversee high-specification electrical installations, including: Lighting and intelligent lighting controls. Power and distribution systems. Data and structured cabling. Access control and security systems. Fire alarm installations. Audio visual and meeting room technology. Testing, commissioning and certification activities. Ensure effective coordination between architectural, mechanical, and electrical packages. Monitor project costs, variations, procurement schedules, and resource requirements. Chair project meetings and provide regular progress reporting to senior management and clients. Manage health, safety, quality, and environmental compliance throughout the project. Lead snagging, commissioning, handover, and defects management processes. Candidate Requirements Essential Minimum 5 years' experience managing commercial office fit-out projects. Proven delivery of projects ranging from 1m to 10m in value. Strong knowledge of construction sequencing and fit-out methodologies. Experience managing MEP services and high-specification electrical installations. Excellent client-facing and stakeholder management skills. Strong commercial awareness and budget management experience. Proficient in Microsoft Project and Microsoft Office applications. SMSTS qualification. CSCS Black Card or relevant management CSCS accreditation. Desirable Degree or HNC/HND in Construction Management, Building Services, Engineering, or similar discipline. First Aid at Work qualification. Knowledge of JCT Contracts. Experience working in occupied commercial environments. Temporary Works Coordinator or NEBOSH qualification.
03/07/2026
Contract
My client is seeking an experienced Project Manager to lead the successful delivery of a 2 million, three-floor office fit-out project . The scheme comprises a full CAT B fit-out including high-specification electrical and MEP installations, modern workplace environments, meeting facilities, breakout areas, welfare provisions, and associated building services. This is an excellent opportunity for a motivated Project Manager with a proven track record in commercial fit-out projects who can drive programme, quality, safety, and commercial performance from inception through to handover. Key Responsibilities Manage all aspects of the project delivery from pre-construction through to practical completion. Develop and maintain project programmes to ensure works are completed on time and within budget. Coordinate subcontractors, suppliers, consultants, and client representatives. Oversee high-specification electrical installations, including: Lighting and intelligent lighting controls. Power and distribution systems. Data and structured cabling. Access control and security systems. Fire alarm installations. Audio visual and meeting room technology. Testing, commissioning and certification activities. Ensure effective coordination between architectural, mechanical, and electrical packages. Monitor project costs, variations, procurement schedules, and resource requirements. Chair project meetings and provide regular progress reporting to senior management and clients. Manage health, safety, quality, and environmental compliance throughout the project. Lead snagging, commissioning, handover, and defects management processes. Candidate Requirements Essential Minimum 5 years' experience managing commercial office fit-out projects. Proven delivery of projects ranging from 1m to 10m in value. Strong knowledge of construction sequencing and fit-out methodologies. Experience managing MEP services and high-specification electrical installations. Excellent client-facing and stakeholder management skills. Strong commercial awareness and budget management experience. Proficient in Microsoft Project and Microsoft Office applications. SMSTS qualification. CSCS Black Card or relevant management CSCS accreditation. Desirable Degree or HNC/HND in Construction Management, Building Services, Engineering, or similar discipline. First Aid at Work qualification. Knowledge of JCT Contracts. Experience working in occupied commercial environments. Temporary Works Coordinator or NEBOSH qualification.
Facilities Coordinator / General Maintenance Location: Edinburgh Salary: 26,000 - 28,000 Are you someone who enjoys fixing problems, keeping things running smoothly and takes pride in maintaining a safe, well-presented environment? We're looking for a practical, hands-on Facilities Coordinator to join a friendly team, supporting the day-to-day running and upkeep of a busy site. This isn't a role where you'll be sitting behind a desk all day. It's ideal for someone who enjoys being on their feet, turning their hand to a variety of maintenance tasks and making sure everything is working exactly as it should. What you'll be doing: Carrying out basic maintenance and repairs around the building. Fixing minor issues such as doors, locks, furniture and fixtures. Completing routine inspections and reporting larger maintenance requirements. Supporting contractors while they're on site. Helping keep the buildings and surrounding grounds clean, tidy and safe. Setting up rooms and equipment for meetings and events. Responding to day-to-day maintenance requests from colleagues. Assisting with health and safety checks and ensuring the site remains compliant. What we're looking for: A practical, hands-on individual who enjoys solving problems. Experience in a maintenance, caretaker, handyman, facilities or building services role would be beneficial. Someone who is organised, reliable and happy to turn their hand to a wide variety of tasks. Good communication skills and a positive, can-do attitude. Basic DIY and maintenance skills with the confidence to carry out minor repairs safely. In return, you'll join a supportive team where no two days are the same. This is an excellent opportunity for someone who enjoys variety, likes to stay active throughout the day and wants to play an important role in keeping a busy site running smoothly
03/07/2026
Full time
Facilities Coordinator / General Maintenance Location: Edinburgh Salary: 26,000 - 28,000 Are you someone who enjoys fixing problems, keeping things running smoothly and takes pride in maintaining a safe, well-presented environment? We're looking for a practical, hands-on Facilities Coordinator to join a friendly team, supporting the day-to-day running and upkeep of a busy site. This isn't a role where you'll be sitting behind a desk all day. It's ideal for someone who enjoys being on their feet, turning their hand to a variety of maintenance tasks and making sure everything is working exactly as it should. What you'll be doing: Carrying out basic maintenance and repairs around the building. Fixing minor issues such as doors, locks, furniture and fixtures. Completing routine inspections and reporting larger maintenance requirements. Supporting contractors while they're on site. Helping keep the buildings and surrounding grounds clean, tidy and safe. Setting up rooms and equipment for meetings and events. Responding to day-to-day maintenance requests from colleagues. Assisting with health and safety checks and ensuring the site remains compliant. What we're looking for: A practical, hands-on individual who enjoys solving problems. Experience in a maintenance, caretaker, handyman, facilities or building services role would be beneficial. Someone who is organised, reliable and happy to turn their hand to a wide variety of tasks. Good communication skills and a positive, can-do attitude. Basic DIY and maintenance skills with the confidence to carry out minor repairs safely. In return, you'll join a supportive team where no two days are the same. This is an excellent opportunity for someone who enjoys variety, likes to stay active throughout the day and wants to play an important role in keeping a busy site running smoothly
Your new company Work on a high-profile regeneration and development programme focused on unlocking investment and delivering property and infrastructure projects across South Wales. Working alongside local authorities, education providers, developers and funding partners, you'll help bring forward projects that support economic growth, employment and community development. Your new role As an Construction & Poperty Project Coordinator, you will support the development of a diverse portfolio of construction and property projects, helping schemes progress from initial concept through to funding approval and delivery. This is not a traditional project management role. Instead, you'll act as the link between project stakeholders, ensuring development opportunities continue to move forward through effective coordination, stakeholder engagement and funding support. Projects are likely to include industrial units, commercial developments, college facilities, refurbishment schemes, repurposed buildings and regeneration projects. Key responsibilities include: Working with local authorities and development partners to identify and progress project opportunities. Coordinating stakeholders involved in construction and development projects. Supporting the preparation of business cases, funding applications, reports and briefing papers. Gathering and reviewing project information to support investment decisions. Monitoring project progress and following up on actions with delivery partners. Building relationships with consultants, property professionals and external stakeholders. Identifying project risks, development barriers and potential solutions. What you'll need to succeed Experience within construction, property, building surveying, estates, regeneration or development. Understanding of the building development lifecycle and key project stages. Experience working with multiple stakeholders and driving projects forward. Strong report writing and document preparation skills. Experience producing business cases, project reports, funding submissions or similar documentation. Excellent communication and organisational skills. Ability to work independently and manage a varied workload. Desirable: Building surveying, project management or estates management experience. Experience working with local authorities or public sector organisations. Knowledge of grant funding, regeneration or development programmes. Exposure to multidisciplinary project teams including architects, engineers and contractors. What you'll get in return 26.35 per hour. Initial 3-month contract with expected extensions through to 2028. Fully remote working with occasional site visits across South Wales. Flexible working arrangements. 37-hour working week. Opportunity to work on a varied portfolio of regeneration, development and infrastructure projects. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
03/07/2026
Seasonal
Your new company Work on a high-profile regeneration and development programme focused on unlocking investment and delivering property and infrastructure projects across South Wales. Working alongside local authorities, education providers, developers and funding partners, you'll help bring forward projects that support economic growth, employment and community development. Your new role As an Construction & Poperty Project Coordinator, you will support the development of a diverse portfolio of construction and property projects, helping schemes progress from initial concept through to funding approval and delivery. This is not a traditional project management role. Instead, you'll act as the link between project stakeholders, ensuring development opportunities continue to move forward through effective coordination, stakeholder engagement and funding support. Projects are likely to include industrial units, commercial developments, college facilities, refurbishment schemes, repurposed buildings and regeneration projects. Key responsibilities include: Working with local authorities and development partners to identify and progress project opportunities. Coordinating stakeholders involved in construction and development projects. Supporting the preparation of business cases, funding applications, reports and briefing papers. Gathering and reviewing project information to support investment decisions. Monitoring project progress and following up on actions with delivery partners. Building relationships with consultants, property professionals and external stakeholders. Identifying project risks, development barriers and potential solutions. What you'll need to succeed Experience within construction, property, building surveying, estates, regeneration or development. Understanding of the building development lifecycle and key project stages. Experience working with multiple stakeholders and driving projects forward. Strong report writing and document preparation skills. Experience producing business cases, project reports, funding submissions or similar documentation. Excellent communication and organisational skills. Ability to work independently and manage a varied workload. Desirable: Building surveying, project management or estates management experience. Experience working with local authorities or public sector organisations. Knowledge of grant funding, regeneration or development programmes. Exposure to multidisciplinary project teams including architects, engineers and contractors. What you'll get in return 26.35 per hour. Initial 3-month contract with expected extensions through to 2028. Fully remote working with occasional site visits across South Wales. Flexible working arrangements. 37-hour working week. Opportunity to work on a varied portfolio of regeneration, development and infrastructure projects. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Total Facilities Recruitment Limited
Newbury, Berkshire
We are currently looking for a Facilities Coordinator to work on our clients high profile site based in Newbury . Overseeing the facilities of the building is a vital part of the day to day running of the building ensuring all facilities run efficiently. While looking after the facilities you will be liaising and attending meetings with clients as well as inducting contractors and carrying out introductions for new starters. This role will be on site five days a week and assisting with managing the facilities team working Monday to Friday 8am 5pm. Temporary - December 2026 Responsibilities: Ensure visitors/calls are dealt with in a professional manner-Provide assistance and guidance to visitors as required. Liaise with Landlord to ensure overall service to users in the building is maintained. Liaise with site contact/client on a regularly, reporting any issues and concerns. Maintain security and safety standards as required, ensuring that visitors are escorted. Undertake daily building walkthroughs and support meeting room checks in accordance with local processes. Ensure all walkthroughs are documented and actions highlighted. Carry out monthly workplace inspections. Audits Coordination of site inductions. Ensure signage and notice boards are kept neat and tidy at all times. Conducting site inspections, assessments, regular audits, and carrying out safety procedures as well as all building procedures, ad-hoc duties, and performance measures. Assisting in the implementation of the property risk management program and industry best practice operations. Maintaining premises in neat and good working condition at all times. Supporting the implementation and monitoring of disaster recovery and business continuity plans. Following established escalation procedures and incident reporting procedures. Providing support for regular management reports and projects as required. Achieving Ke We are looking for candidates with: FOH experience Basic knowledge of hard and soft services IT Literate ideal to have experience using CAFM system Excellent communication skills Able to work in a team or unaided DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED
03/07/2026
Contract
We are currently looking for a Facilities Coordinator to work on our clients high profile site based in Newbury . Overseeing the facilities of the building is a vital part of the day to day running of the building ensuring all facilities run efficiently. While looking after the facilities you will be liaising and attending meetings with clients as well as inducting contractors and carrying out introductions for new starters. This role will be on site five days a week and assisting with managing the facilities team working Monday to Friday 8am 5pm. Temporary - December 2026 Responsibilities: Ensure visitors/calls are dealt with in a professional manner-Provide assistance and guidance to visitors as required. Liaise with Landlord to ensure overall service to users in the building is maintained. Liaise with site contact/client on a regularly, reporting any issues and concerns. Maintain security and safety standards as required, ensuring that visitors are escorted. Undertake daily building walkthroughs and support meeting room checks in accordance with local processes. Ensure all walkthroughs are documented and actions highlighted. Carry out monthly workplace inspections. Audits Coordination of site inductions. Ensure signage and notice boards are kept neat and tidy at all times. Conducting site inspections, assessments, regular audits, and carrying out safety procedures as well as all building procedures, ad-hoc duties, and performance measures. Assisting in the implementation of the property risk management program and industry best practice operations. Maintaining premises in neat and good working condition at all times. Supporting the implementation and monitoring of disaster recovery and business continuity plans. Following established escalation procedures and incident reporting procedures. Providing support for regular management reports and projects as required. Achieving Ke We are looking for candidates with: FOH experience Basic knowledge of hard and soft services IT Literate ideal to have experience using CAFM system Excellent communication skills Able to work in a team or unaided DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED
We are looking for an organised and proactive Operations Coordinator to support the successful delivery of commercial maintenance and project works. You will coordinate engineers, subcontractors, and resources while acting as a key point of contact for clients, ensuring projects are delivered safely, efficiently, and on time. Key Responsibilities Coordinate reactive, remedial, and planned maintenance works. Schedule engineers, subcontractors, fleet, travel, and equipment. Manage client enquiries, provide project updates, and build strong relationships. Prepare quotations, job reports, and client invoices. Maintain accurate project, contract, and compliance records. Ensure RAMS, certifications, and training records are up to date. Support Contract Managers with project planning and delivery. Monitor project progress, timesheets, and performance. Identify opportunities to improve processes and operational efficiency. Essential Requirements Minimum 2 years' experience in an Operations Coordinator, Project Coordinator, Contract Administrator, or similar role. Strong scheduling, planning, and organisational skills. Excellent communication and customer service skills. Experience using Microsoft Office and CRM/project management systems. Ability to manage multiple priorities in a fast-paced environment. Experience within M&E, Facilities Management, Building Services, or Construction is desirable. What We Offer Competitive salary. Company pension. Career development opportunities. Friendly and supportive team environment. Full-time, permanent position.
02/07/2026
Full time
We are looking for an organised and proactive Operations Coordinator to support the successful delivery of commercial maintenance and project works. You will coordinate engineers, subcontractors, and resources while acting as a key point of contact for clients, ensuring projects are delivered safely, efficiently, and on time. Key Responsibilities Coordinate reactive, remedial, and planned maintenance works. Schedule engineers, subcontractors, fleet, travel, and equipment. Manage client enquiries, provide project updates, and build strong relationships. Prepare quotations, job reports, and client invoices. Maintain accurate project, contract, and compliance records. Ensure RAMS, certifications, and training records are up to date. Support Contract Managers with project planning and delivery. Monitor project progress, timesheets, and performance. Identify opportunities to improve processes and operational efficiency. Essential Requirements Minimum 2 years' experience in an Operations Coordinator, Project Coordinator, Contract Administrator, or similar role. Strong scheduling, planning, and organisational skills. Excellent communication and customer service skills. Experience using Microsoft Office and CRM/project management systems. Ability to manage multiple priorities in a fast-paced environment. Experience within M&E, Facilities Management, Building Services, or Construction is desirable. What We Offer Competitive salary. Company pension. Career development opportunities. Friendly and supportive team environment. Full-time, permanent position.
Job Title: Regional Workplace Services Coordinator Job Objectives and Responsibilities Provide operational coverage on a shift basis between 07:00 and 19:00 (40 hours per week). This role forms part of the Workplace Services support model to enhance and improve the overall customer experience, drive consistency and quality of day-to-day services, and ensure that each individual business unit and floor is operationally ready. The Workplace Coordinator will support the Regional Workplace Services Manager, working collaboratively to engage with occupants of the demised Deloitte areas, build positive relationships, ensure effective interactions, and provide timely resolution for all issues raised. This is a multi-functional role and may include support in areas such as front of house activities, hospitality, reception assistance, mail, couriers, printing, binding, on-site filing, archive services, logistics, compliance and other operational activities. The role may also include basic maintenance tasks, such as the completion of non-technical planned preventative maintenance (PPM) activities. Main Duties This role profile is a guide to the work you will initially be required to undertake. It may be amended from time to time to reflect changing business requirements, and you may be required to undertake other duties as requested by your manager. It does not form part of your contract of employment. Core responsibilities include, but are not limited to: Continuously monitor the condition of the demised Deloitte areas and proactively address identified issues. Continuously monitor the condition of common areas and proactively address identified issues. Report building fabric, environmental or mechanical/electrical issues directly to the Helpdesk. Liaise regularly with the Helpdesk to ensure prompt issue resolution and proactively manage customer expectations. Manage on-floor storage, including key control. Maintain and manage signage. Reset meeting rooms and multifunction rooms following use, ensuring stationery is replenished and whiteboards/glass boards are clean. Support the Deloitte Paper Lite initiative and storage reduction programmes by providing scanning and archiving services. Ensure photocopier areas remain stocked, tidy and operational. Manage document services including secure printing, consumables ordering, scanning, filing, courier and mail requests. Ensure stationery points remain fully stocked and unused items are recycled back into circulation. Maintain high standards of cleanliness across floor areas through regular liaison with the Housekeeping team. Ensure consumables, including IT peripherals, are available at all times. Monitor and manage waste streams, including confidential waste, liaising with service providers where necessary. Deliver an excellent customer experience by taking ownership of requests through to completion and keeping customers informed throughout. Assist with the collation of monthly management information. Support space utilisation reporting and space management checks. Maintain positive relationships with key customers and escalate issues where appropriate. Coordinate building services and facilities with service partners. Liaise with contractors and landlords' agents regarding repairs and maintenance. Support IT colleagues in the delivery of IT services where required. Assist with Health and Safety compliance, including maintaining risk assessments, method statements, insurance certificates and associated compliance documentation. Ensure effective stock control processes are maintained. Support compliance with Deloitte ISO accreditations. Assist with Business Continuity planning, testing and maintenance of emergency contacts and key holder information. Provide general support to the management team as required. Adhere to contractual KPIs, SLAs and office Standard Operating Procedures (SOPs). Attend all required training. Person Specification The post holder's main task will be the delivery of all the tasks outlined above and have hands on involvement in most issues relating to operation of a commercial office environment. Additionally the following skills would be preferable: Flexibility is essential to suit the needs and working practices of the department and its internal clients. Place client service and team-working high on list of attributes and values. Capable of operating as a member of a team and work unsupervised. Ability to organise and prioritise workloads, together with the ability to handle deadlines and respond well under pressure. Sound decision-making capabilities. Takes pride in personal appearance and hygiene. Good administration and organisational skills. Helpful and willing "can do" attitude. Strong Communication skills - Proven ability to communicate effectively with a wide range of customers and service personnel at a variety of levels to achieve results including good written communication IT skills - PC literacy skills and ability to learn internal IT systems Customer Service, client focused - Strong customer services skills and customer service experience Problem solving - Ability to "think outside the box" when faced with issues Planning and Organising Results and Quality Focused Relationship building Self-Motivated - Proven to be self-motivated and work under pressure from conflicting deadlines Continuous Improvement - Proven willingness to learn new skill
02/07/2026
Full time
Job Title: Regional Workplace Services Coordinator Job Objectives and Responsibilities Provide operational coverage on a shift basis between 07:00 and 19:00 (40 hours per week). This role forms part of the Workplace Services support model to enhance and improve the overall customer experience, drive consistency and quality of day-to-day services, and ensure that each individual business unit and floor is operationally ready. The Workplace Coordinator will support the Regional Workplace Services Manager, working collaboratively to engage with occupants of the demised Deloitte areas, build positive relationships, ensure effective interactions, and provide timely resolution for all issues raised. This is a multi-functional role and may include support in areas such as front of house activities, hospitality, reception assistance, mail, couriers, printing, binding, on-site filing, archive services, logistics, compliance and other operational activities. The role may also include basic maintenance tasks, such as the completion of non-technical planned preventative maintenance (PPM) activities. Main Duties This role profile is a guide to the work you will initially be required to undertake. It may be amended from time to time to reflect changing business requirements, and you may be required to undertake other duties as requested by your manager. It does not form part of your contract of employment. Core responsibilities include, but are not limited to: Continuously monitor the condition of the demised Deloitte areas and proactively address identified issues. Continuously monitor the condition of common areas and proactively address identified issues. Report building fabric, environmental or mechanical/electrical issues directly to the Helpdesk. Liaise regularly with the Helpdesk to ensure prompt issue resolution and proactively manage customer expectations. Manage on-floor storage, including key control. Maintain and manage signage. Reset meeting rooms and multifunction rooms following use, ensuring stationery is replenished and whiteboards/glass boards are clean. Support the Deloitte Paper Lite initiative and storage reduction programmes by providing scanning and archiving services. Ensure photocopier areas remain stocked, tidy and operational. Manage document services including secure printing, consumables ordering, scanning, filing, courier and mail requests. Ensure stationery points remain fully stocked and unused items are recycled back into circulation. Maintain high standards of cleanliness across floor areas through regular liaison with the Housekeeping team. Ensure consumables, including IT peripherals, are available at all times. Monitor and manage waste streams, including confidential waste, liaising with service providers where necessary. Deliver an excellent customer experience by taking ownership of requests through to completion and keeping customers informed throughout. Assist with the collation of monthly management information. Support space utilisation reporting and space management checks. Maintain positive relationships with key customers and escalate issues where appropriate. Coordinate building services and facilities with service partners. Liaise with contractors and landlords' agents regarding repairs and maintenance. Support IT colleagues in the delivery of IT services where required. Assist with Health and Safety compliance, including maintaining risk assessments, method statements, insurance certificates and associated compliance documentation. Ensure effective stock control processes are maintained. Support compliance with Deloitte ISO accreditations. Assist with Business Continuity planning, testing and maintenance of emergency contacts and key holder information. Provide general support to the management team as required. Adhere to contractual KPIs, SLAs and office Standard Operating Procedures (SOPs). Attend all required training. Person Specification The post holder's main task will be the delivery of all the tasks outlined above and have hands on involvement in most issues relating to operation of a commercial office environment. Additionally the following skills would be preferable: Flexibility is essential to suit the needs and working practices of the department and its internal clients. Place client service and team-working high on list of attributes and values. Capable of operating as a member of a team and work unsupervised. Ability to organise and prioritise workloads, together with the ability to handle deadlines and respond well under pressure. Sound decision-making capabilities. Takes pride in personal appearance and hygiene. Good administration and organisational skills. Helpful and willing "can do" attitude. Strong Communication skills - Proven ability to communicate effectively with a wide range of customers and service personnel at a variety of levels to achieve results including good written communication IT skills - PC literacy skills and ability to learn internal IT systems Customer Service, client focused - Strong customer services skills and customer service experience Problem solving - Ability to "think outside the box" when faced with issues Planning and Organising Results and Quality Focused Relationship building Self-Motivated - Proven to be self-motivated and work under pressure from conflicting deadlines Continuous Improvement - Proven willingness to learn new skill
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London . As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
02/07/2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London . As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
The Solution Group Recruitment Ltd
Guildford, Surrey
Building Maintenance Supervisor £40,000 + Company Vehicle + Benefits London & South East An excellent opportunity has arisen for a motivated and organised Building Maintenance Supervisor / Works Coordinator to join a growing operational team. This role would suit an individual with experience within building maintenance, refurbishment, facilities management or construction who is looking to develop their career within a fast-paced and varied environment. The successful candidate will play an important role in supporting the delivery of reactive maintenance works, planned projects and minor refurbishment activities across a range of commercial, public sector and government clients. Working closely with operational teams and clients, you will be responsible for reviewing incoming work requirements, attending sites to assess project needs, gathering information and supporting the delivery of works from instruction through to completion. This is a highly varied and hands-on coordination role that requires someone confident working face-to-face with clients, building strong professional relationships and ensuring works are delivered safely, efficiently and to a high standard. You will regularly review work orders, site information, compliance requirements and operational updates, whilst coordinating labour, materials and subcontractors across multiple live projects. A large element of the role involves organisation and communication; therefore, candidates should be confident using Microsoft Outlook, Word and Excel whilst managing multiple priorities simultaneously. Whilst previous supervisory experience would be beneficial, we are equally open to candidates with strong building maintenance or construction experience who are looking to take the next step into a supervisory position. The role will involve regular travel across London and the surrounding Home Counties. Applicants should ideally be based within a reasonable commuting distance of Aldershot and be comfortable travelling daily across London and surrounding areas as required. A company vehicle will be provided. Training & Development A comprehensive training programme is available, including: First Aid, Asbestos Awareness, Working at Height, SSSTS, SMSTS and additional role-specific training as required. This role offers genuine long-term career progression within a growing and established business. Key Responsibilities will include: Reviewing and assessing incoming work requirements Attending site surveys and client meetings Supporting the delivery of maintenance and refurbishment projects Coordinating labour, materials and subcontractors Assisting with quotations and site assessments Monitoring project progress and resolving site issues Ensuring works are delivered safely and to a high standard Building and maintaining strong client relationships Supporting operational teams with day-to-day delivery Experience Required Candidates should have experience within: Building maintenance Refurbishment Facilities management Construction Small works delivery A good understanding of multiple building trades would be advantageous. Applicants should be confident making decisions, solving problems on site and communicating effectively with both clients and operational teams. Experience attending client meetings, carrying out site surveys, coordinating trades or supporting quotations would also be beneficial. Qualifications Essential Full UK Driving Licence Desirable (Not Essential) NVQ City & Guilds SSSTS SMSTS 2391 First Aid Package Salary up to £40,000 (depending on experience) Company vehicle Fuel card Mobile phone Company workwear and PPE Pension scheme Life assurance benefit 28 days holiday (including bank holidays) Ongoing training and development Long-term career progression opportunities Additional Information Due to the nature of the contracts undertaken, successful applicants must be eligible to obtain security clearance. Applicants should have been resident in the UK for a minimum of three years and be able to meet vetting requirements. This is an excellent opportunity to join a growing business with a strong reputation, varied workload and genuine long-term stability.
02/07/2026
Full time
Building Maintenance Supervisor £40,000 + Company Vehicle + Benefits London & South East An excellent opportunity has arisen for a motivated and organised Building Maintenance Supervisor / Works Coordinator to join a growing operational team. This role would suit an individual with experience within building maintenance, refurbishment, facilities management or construction who is looking to develop their career within a fast-paced and varied environment. The successful candidate will play an important role in supporting the delivery of reactive maintenance works, planned projects and minor refurbishment activities across a range of commercial, public sector and government clients. Working closely with operational teams and clients, you will be responsible for reviewing incoming work requirements, attending sites to assess project needs, gathering information and supporting the delivery of works from instruction through to completion. This is a highly varied and hands-on coordination role that requires someone confident working face-to-face with clients, building strong professional relationships and ensuring works are delivered safely, efficiently and to a high standard. You will regularly review work orders, site information, compliance requirements and operational updates, whilst coordinating labour, materials and subcontractors across multiple live projects. A large element of the role involves organisation and communication; therefore, candidates should be confident using Microsoft Outlook, Word and Excel whilst managing multiple priorities simultaneously. Whilst previous supervisory experience would be beneficial, we are equally open to candidates with strong building maintenance or construction experience who are looking to take the next step into a supervisory position. The role will involve regular travel across London and the surrounding Home Counties. Applicants should ideally be based within a reasonable commuting distance of Aldershot and be comfortable travelling daily across London and surrounding areas as required. A company vehicle will be provided. Training & Development A comprehensive training programme is available, including: First Aid, Asbestos Awareness, Working at Height, SSSTS, SMSTS and additional role-specific training as required. This role offers genuine long-term career progression within a growing and established business. Key Responsibilities will include: Reviewing and assessing incoming work requirements Attending site surveys and client meetings Supporting the delivery of maintenance and refurbishment projects Coordinating labour, materials and subcontractors Assisting with quotations and site assessments Monitoring project progress and resolving site issues Ensuring works are delivered safely and to a high standard Building and maintaining strong client relationships Supporting operational teams with day-to-day delivery Experience Required Candidates should have experience within: Building maintenance Refurbishment Facilities management Construction Small works delivery A good understanding of multiple building trades would be advantageous. Applicants should be confident making decisions, solving problems on site and communicating effectively with both clients and operational teams. Experience attending client meetings, carrying out site surveys, coordinating trades or supporting quotations would also be beneficial. Qualifications Essential Full UK Driving Licence Desirable (Not Essential) NVQ City & Guilds SSSTS SMSTS 2391 First Aid Package Salary up to £40,000 (depending on experience) Company vehicle Fuel card Mobile phone Company workwear and PPE Pension scheme Life assurance benefit 28 days holiday (including bank holidays) Ongoing training and development Long-term career progression opportunities Additional Information Due to the nature of the contracts undertaken, successful applicants must be eligible to obtain security clearance. Applicants should have been resident in the UK for a minimum of three years and be able to meet vetting requirements. This is an excellent opportunity to join a growing business with a strong reputation, varied workload and genuine long-term stability.
Title: Operations Coordinator Location: Bolton Salary: £32,000 - £38,000 The Client Our client are a dynamic and rapidly expanding leader in the construction, fit-out and facilities management sector. They provide a comprehensive range of services aimed at optimising the operations of commercial and residential buildings. As part of their continued growth, they are seeking a skilled and dedicated Operations Coordinator to join their team. This is an exciting opportunity to contribute to a fast-paced and collaborative work environment while supporting the financial operations of the company. The role of Operations Coordinator The Operations Coordinator plays a pivotal role in ensuring the efficient planning, coordination, and delivery of operational activities across the business. The postholder will act as the central point of coordination between clients, project teams, engineers, subcontractors, suppliers, and internal departments to ensure works are delivered safely, on time, within budget, and to the highest quality standards. The role is responsible for supporting the delivery of planned and reactive maintenance, construction and facilities management services by coordinating schedules, monitoring operational performance, maintaining compliance documentation, and driving continuous improvement across operational processes. Working collaboratively with managers and the wider business, the Operations Coordinator will contribute to delivering exceptional customer service while supporting the company's strategic objectives and operational excellence. Skills, Qualifications and Experience of the Operations Coordinator GCSEs (or equivalent) in English and Mathematics. Relevant administration or operations experience. Desirable Qualifications Level 3 qualification in Business Administration, Operations, or Project Management. IOSH Working Safely or equivalent. Prince2 Foundation or project coordination qualification (desirable). Knowledge and Experience Essential Previous experience within an operations, project coordination, or administration role. Excellent organisational and planning skills. Experience coordinating multiple workstreams simultaneously. Strong IT skills, including Microsoft Office (Excel, Word, Outlook). Experience using job management, CRM, ERP, or CAFM systems. Excellent customer service and communication skills. Desirable Experience within facilities management, construction, engineering or property services. Knowledge of planned and reactive maintenance environments. Understanding of procurement and supplier management. Familiarity with ISO management systems and health and safety compliance. What's on Offer: Competitive Salary: Based on experience. Pension Scheme: 5% pension contribution to help secure your future. Professional Development: Opportunities for continuous personal and career growth. Modern Head Office: Join a vibrant and innovative workplace with a supportive team atmosphere. Collaborative Team: A culture that values communication, respect, and shared success. Exciting Growth Potential: Be part of a growing company with a clear vision for the future.
02/07/2026
Full time
Title: Operations Coordinator Location: Bolton Salary: £32,000 - £38,000 The Client Our client are a dynamic and rapidly expanding leader in the construction, fit-out and facilities management sector. They provide a comprehensive range of services aimed at optimising the operations of commercial and residential buildings. As part of their continued growth, they are seeking a skilled and dedicated Operations Coordinator to join their team. This is an exciting opportunity to contribute to a fast-paced and collaborative work environment while supporting the financial operations of the company. The role of Operations Coordinator The Operations Coordinator plays a pivotal role in ensuring the efficient planning, coordination, and delivery of operational activities across the business. The postholder will act as the central point of coordination between clients, project teams, engineers, subcontractors, suppliers, and internal departments to ensure works are delivered safely, on time, within budget, and to the highest quality standards. The role is responsible for supporting the delivery of planned and reactive maintenance, construction and facilities management services by coordinating schedules, monitoring operational performance, maintaining compliance documentation, and driving continuous improvement across operational processes. Working collaboratively with managers and the wider business, the Operations Coordinator will contribute to delivering exceptional customer service while supporting the company's strategic objectives and operational excellence. Skills, Qualifications and Experience of the Operations Coordinator GCSEs (or equivalent) in English and Mathematics. Relevant administration or operations experience. Desirable Qualifications Level 3 qualification in Business Administration, Operations, or Project Management. IOSH Working Safely or equivalent. Prince2 Foundation or project coordination qualification (desirable). Knowledge and Experience Essential Previous experience within an operations, project coordination, or administration role. Excellent organisational and planning skills. Experience coordinating multiple workstreams simultaneously. Strong IT skills, including Microsoft Office (Excel, Word, Outlook). Experience using job management, CRM, ERP, or CAFM systems. Excellent customer service and communication skills. Desirable Experience within facilities management, construction, engineering or property services. Knowledge of planned and reactive maintenance environments. Understanding of procurement and supplier management. Familiarity with ISO management systems and health and safety compliance. What's on Offer: Competitive Salary: Based on experience. Pension Scheme: 5% pension contribution to help secure your future. Professional Development: Opportunities for continuous personal and career growth. Modern Head Office: Join a vibrant and innovative workplace with a supportive team atmosphere. Collaborative Team: A culture that values communication, respect, and shared success. Exciting Growth Potential: Be part of a growing company with a clear vision for the future.
Hyperion Partners are delighted to be recruiting on behalf of our client, for an organised and proactive Scheduler to join their team in Basildon on a 12-month fixed-term contract. This is an excellent opportunity for an experienced scheduler, planner or coordinator to play a key role in ensuring responsive maintenance and facilities management services are delivered efficiently. You'll be responsible for planning and scheduling engineers' workloads, managing appointments and supporting the smooth day-to-day operation of the service. Key Responsibilities Schedule and coordinate engineers' diaries to maximise productivity and meet service level agreements (SLAs). Allocate reactive and planned maintenance works to the appropriate operatives. Liaise with engineers, subcontractors and customers to arrange and confirm appointments. Monitor work progress and adjust schedules to respond to changing priorities. Ensure all scheduling information is accurately recorded and updated on the relevant systems. Handle incoming telephone and email enquiries professionally and efficiently. Work closely with operational teams to ensure jobs are completed within agreed timescales. Produce reports and provide administrative support where required. About You We're looking for someone who is highly organised, customer-focused and able to thrive in a fast-paced environment. You will have excellent communication skills and be confident managing multiple priorities simultaneously. You'll ideally have: Previous experience in a scheduling, planning or coordination role. Experience within facilities management, property maintenance, social housing or a similar environment would be advantageous. Strong organisational and time management skills. Excellent IT skills, including experience using scheduling or job management systems. A proactive approach with strong attention to detail. The ability to work effectively both independently and as part of a team. What's on Offer Salary of 25,000 - 30,000, depending on experience. 12-month fixed-term contract. Opportunity to join a well-established and respected facilities management business. Supportive team environment. Convenient Basildon location. If you're an organised scheduler looking for your next opportunity with a reputable facilities management organisation, we'd love to hear from you. Apply today or contact Hyperion Partners for a confidential discussion.
02/07/2026
Contract
Hyperion Partners are delighted to be recruiting on behalf of our client, for an organised and proactive Scheduler to join their team in Basildon on a 12-month fixed-term contract. This is an excellent opportunity for an experienced scheduler, planner or coordinator to play a key role in ensuring responsive maintenance and facilities management services are delivered efficiently. You'll be responsible for planning and scheduling engineers' workloads, managing appointments and supporting the smooth day-to-day operation of the service. Key Responsibilities Schedule and coordinate engineers' diaries to maximise productivity and meet service level agreements (SLAs). Allocate reactive and planned maintenance works to the appropriate operatives. Liaise with engineers, subcontractors and customers to arrange and confirm appointments. Monitor work progress and adjust schedules to respond to changing priorities. Ensure all scheduling information is accurately recorded and updated on the relevant systems. Handle incoming telephone and email enquiries professionally and efficiently. Work closely with operational teams to ensure jobs are completed within agreed timescales. Produce reports and provide administrative support where required. About You We're looking for someone who is highly organised, customer-focused and able to thrive in a fast-paced environment. You will have excellent communication skills and be confident managing multiple priorities simultaneously. You'll ideally have: Previous experience in a scheduling, planning or coordination role. Experience within facilities management, property maintenance, social housing or a similar environment would be advantageous. Strong organisational and time management skills. Excellent IT skills, including experience using scheduling or job management systems. A proactive approach with strong attention to detail. The ability to work effectively both independently and as part of a team. What's on Offer Salary of 25,000 - 30,000, depending on experience. 12-month fixed-term contract. Opportunity to join a well-established and respected facilities management business. Supportive team environment. Convenient Basildon location. If you're an organised scheduler looking for your next opportunity with a reputable facilities management organisation, we'd love to hear from you. Apply today or contact Hyperion Partners for a confidential discussion.
We are working with a forward-thinking construction business near Motherwell, seeking a Technician from an architectural or manufacturing background who may be interested in making the switch into a contractor as a Design Coordinator. This is a great opportunity to join an intelligent, progressive business offering excellent office facilities and a strong reputation for quality project delivery, with full support to develop your skills within a construction environment. Key responsibilities: Coordinate design information across internal fit-out projects. Ensure design intent is maintained through delivery. Review drawings, specifications, and technical information. Liaise with consultants, subcontractors, and suppliers to resolve design issues. Manage design changes and support project deadlines. What we're looking for: Background as a Technician within architecture or manufacturing. Strong technical drawing and design coordination skills. Interest in transitioning into a construction/internal fit-out environment. Excellent communication and organisational skills. Ability to manage multiple priorities in a fast-paced environment. Proactive, detail-focused approach. If you're a Technician from an architectural or manufacturing background looking to bring your skills into construction, we'd love to hear from you. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
01/07/2026
Full time
We are working with a forward-thinking construction business near Motherwell, seeking a Technician from an architectural or manufacturing background who may be interested in making the switch into a contractor as a Design Coordinator. This is a great opportunity to join an intelligent, progressive business offering excellent office facilities and a strong reputation for quality project delivery, with full support to develop your skills within a construction environment. Key responsibilities: Coordinate design information across internal fit-out projects. Ensure design intent is maintained through delivery. Review drawings, specifications, and technical information. Liaise with consultants, subcontractors, and suppliers to resolve design issues. Manage design changes and support project deadlines. What we're looking for: Background as a Technician within architecture or manufacturing. Strong technical drawing and design coordination skills. Interest in transitioning into a construction/internal fit-out environment. Excellent communication and organisational skills. Ability to manage multiple priorities in a fast-paced environment. Proactive, detail-focused approach. If you're a Technician from an architectural or manufacturing background looking to bring your skills into construction, we'd love to hear from you. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
FACILITIES COORDINATOR - LONDON Your new company We work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and ensures the organisation operates in line with Health & Safety policies and regulations. We also adhere to ISO and BSI standards, maintaining best practice across all operations. Your new role Your duties will entail, but are not limited to the following: Oversee the day-to-day running of office facilities and building services. Ensure smooth delivery of all FM services (cleaning, security, maintenance). Schedule and monitor planned preventive maintenance (PPM) and reactive repairs. Ensure statutory compliance checks (fire alarms, emergency lighting, water hygiene). Maintain HSE records and ensure compliance with regulations. Act as Fire Marshal and assist with emergency procedures. Conduct risk assessments and safety audits. Manage third-party suppliers and contractors. Negotiate contracts and monitor service level agreements (SLAs). Coordinate office moves, seating plans, and space optimisation. Oversee signage, car parking, and building access systems. Maintain security systems (CCTV, access control, alarms). Oversee telephony and IT infrastructure support. Manage stock of office supplies and equipment. Handle purchasing, invoicing, and cost control. Act as first point of contact for facilities-related issues. Manage work orders and escalate unresolved problems. Assist with facilities budgets and financial reporting. Track spending and identify cost-saving opportunities. Support refurbishment projects, sustainability initiatives, and office fit-outs. Ensure environmental impact reduction through recycling and energy-saving measures. Respond to urgent maintenance issues and workplace incidents. Participate in business continuity and disaster recovery planning. Supervise reception or volunteer teams where applicable. Provide cover and training for junior staff. What you'll need to succeed Previous experience in facilities, maintenance, or customer service is advantageous. Certifications (Desirable): First Aid at Work, Fire Warden Training, Health & Safety (e.g., IOSH Working Safely) What you'll get in return Job role in the heart of London London weighted salary Employee benefits Extensive training courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
01/07/2026
Seasonal
FACILITIES COORDINATOR - LONDON Your new company We work with a broad range of organisations across London, offering facilities support in both the public sector and the private sector. These roles are essential in maintaining safe, efficient, and compliant environments. The Facilities team provides strategic support on projects, manages supplier relationships and budgets, oversees Front of House services, and ensures the organisation operates in line with Health & Safety policies and regulations. We also adhere to ISO and BSI standards, maintaining best practice across all operations. Your new role Your duties will entail, but are not limited to the following: Oversee the day-to-day running of office facilities and building services. Ensure smooth delivery of all FM services (cleaning, security, maintenance). Schedule and monitor planned preventive maintenance (PPM) and reactive repairs. Ensure statutory compliance checks (fire alarms, emergency lighting, water hygiene). Maintain HSE records and ensure compliance with regulations. Act as Fire Marshal and assist with emergency procedures. Conduct risk assessments and safety audits. Manage third-party suppliers and contractors. Negotiate contracts and monitor service level agreements (SLAs). Coordinate office moves, seating plans, and space optimisation. Oversee signage, car parking, and building access systems. Maintain security systems (CCTV, access control, alarms). Oversee telephony and IT infrastructure support. Manage stock of office supplies and equipment. Handle purchasing, invoicing, and cost control. Act as first point of contact for facilities-related issues. Manage work orders and escalate unresolved problems. Assist with facilities budgets and financial reporting. Track spending and identify cost-saving opportunities. Support refurbishment projects, sustainability initiatives, and office fit-outs. Ensure environmental impact reduction through recycling and energy-saving measures. Respond to urgent maintenance issues and workplace incidents. Participate in business continuity and disaster recovery planning. Supervise reception or volunteer teams where applicable. Provide cover and training for junior staff. What you'll need to succeed Previous experience in facilities, maintenance, or customer service is advantageous. Certifications (Desirable): First Aid at Work, Fire Warden Training, Health & Safety (e.g., IOSH Working Safely) What you'll get in return Job role in the heart of London London weighted salary Employee benefits Extensive training courses What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Location: Milton Keynes, MK9 Hours: Monday to Friday, 8:00am - 5:00pm Pay: £17.70 per hour (Umbrella) or £13.41 per hour (PAYE) Were looking for an organised and proactive Facilities Coordinator to join the team at a busy corporate site in Milton Keynes. This is a great opportunity to support the day-to-day running of the building and ensure facilities services are delivered to a high standard. Key Responsibilities Coordinate day-to-day facilities activities across the site. Build strong relationships with clients, contractors, and suppliers. Monitor contractors to ensure work is completed safely and to a high standard. Carry out regular site inspections and report any maintenance or safety issues. Help maintain a safe, clean, and well-presented working environment. Support health & safety, compliance, and building procedures. Assist with reports, projects, and general facilities administration. Deliver excellent customer service while meeting KPIs and service standards. What Were Looking For Previous experience in a Facilities Coordinator, Facilities Administrator, or similar role. Strong organisational and communication skills. Good knowledge of Microsoft Office, including Word, Excel, and Outlook. Full UK driving licence. If youre an organised individual with facilities experience and enjoy working in a fast-paced environment, wed love to hear from you.
01/07/2026
Contract
Location: Milton Keynes, MK9 Hours: Monday to Friday, 8:00am - 5:00pm Pay: £17.70 per hour (Umbrella) or £13.41 per hour (PAYE) Were looking for an organised and proactive Facilities Coordinator to join the team at a busy corporate site in Milton Keynes. This is a great opportunity to support the day-to-day running of the building and ensure facilities services are delivered to a high standard. Key Responsibilities Coordinate day-to-day facilities activities across the site. Build strong relationships with clients, contractors, and suppliers. Monitor contractors to ensure work is completed safely and to a high standard. Carry out regular site inspections and report any maintenance or safety issues. Help maintain a safe, clean, and well-presented working environment. Support health & safety, compliance, and building procedures. Assist with reports, projects, and general facilities administration. Deliver excellent customer service while meeting KPIs and service standards. What Were Looking For Previous experience in a Facilities Coordinator, Facilities Administrator, or similar role. Strong organisational and communication skills. Good knowledge of Microsoft Office, including Word, Excel, and Outlook. Full UK driving licence. If youre an organised individual with facilities experience and enjoy working in a fast-paced environment, wed love to hear from you.
Project Coordinator Facilities Management Location: North East / Hybrid Salary: Competitive + Benefits About the Role An exciting opportunity has arisen for a Project Coordinator to support Facilities Management projects across workplace, compliance, mobilisation and transformation programmes throughout the Manchester area. Key Responsibilities Coordinate project activities. Maintain project documentation. Organise meetings and governance forums. Track risks, issues and actions. Produce project reports. Support project managers across multiple workstreams. Requirements Experience supporting FM or property projects. Excellent organisational skills. Strong Microsoft Office knowledge. Effective communication skills. Prince2 Foundation desirable. Benefits Hybrid working Training and development Competitive salary Career progression
01/07/2026
Contract
Project Coordinator Facilities Management Location: North East / Hybrid Salary: Competitive + Benefits About the Role An exciting opportunity has arisen for a Project Coordinator to support Facilities Management projects across workplace, compliance, mobilisation and transformation programmes throughout the Manchester area. Key Responsibilities Coordinate project activities. Maintain project documentation. Organise meetings and governance forums. Track risks, issues and actions. Produce project reports. Support project managers across multiple workstreams. Requirements Experience supporting FM or property projects. Excellent organisational skills. Strong Microsoft Office knowledge. Effective communication skills. Prince2 Foundation desirable. Benefits Hybrid working Training and development Competitive salary Career progression
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE GWS - Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Job Title: WORKPLACE EXPERIENCE HOST Role Summary: Collaborating within the Workplace team, the Experience Host is to embody and deliver our 5-star experience with energy, passion and presence to all staff & guests onsite. This important position sets the tone of the flow of the reception experience by creating the first human touchpoint impression with consistent, joyous and courteous moments, being responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support. Services may be directly performed by the company, or third-party service providers in collaboration with this position. Key Responsibilities: Provide an exceptional guest experience to all clients, customers, colleagues and guests. A purposeful personalisation when serving guests is where the magic happens. To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language. Ensure that visitor and client arrivals are communicated to relevant personnel and that visitors are met in line with warm welcome. This includes offering toilet facilities and offering to take any coat/bags (See Pillars of Excellence guideline). Have total ownership of the reception foyer and the surroundings areas to ensure the best first impression and work experience. Ensure visitors are kept informed of any delays. Maintain company culture: Uphold professional atmosphere in reception area. Assist the Workplace Team and CBRE community with general administrative support. Assist with on-boarding process - including new employee orientation and welcoming procedures. First day orientation management. Help manage community requests, complaints and queries regarding Workplace services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Complete weekly diary duties. Ensure cleanliness: Maintain clean, professional, and inviting front-of-house areas by working with onsite cleaning team. To communicate regularly with the Workplace Coordinator and Facilities Manager with any new and important issues that may arise. Site Specific Responsibilities: Direct visitors: Guide employees and guests to their desired destinations within the premises Provide visitor WI-FI access and getting set up assistance. Arrange for First Aider attendance in the event of an accident/incident. Escalate to CBRE management team and notify client. Management of unannounced visits by Regulator or Government body (e.g. Police, EHO, Fire Brigade). Management of 3rd parties serving of legal documents to the building. Ensuring site BCP procedures are understood and can be carried out at short notice. Working closely with Elekta HR team to ensure that all telephony directories are compiled and up to date. Internal and External Calls: Respond to phone enquiries promptly and professionally and ensure no personal information is gathered. Remaining calm and in 'control in' in the event of personnel / Visitors becoming agitated and frustrated. Creating access passes for visitors and issuing temporary access passes for Elekta staff (if forgotten) and working with the onsite security team to ensure data is captured correctly allowing for accurate reporting. Travel Support, Assist visitors with travel information and arrangements. Booking of Hire Vehicles and Taxis. Checking Executive Briefing Centre (EBC) at the start of each day and ensure any observations / issues are logged to the CBRE team. Elekta EBC manager to be notified. Assisting with conducting Cornerstone Floor Checks and Meeting Room Conditions. Administrative support and supplier management. Managing of incoming and outgoing post duties. Escalate any breaches in security or access protocols to the appropriate manager and Security team as soon as reasonably practical to do so. Experience Required: Communication Skills - Have excellent time management and communication skills (verbal and written). Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Strategic and Interpersonal Skills - Ability to solve problems and deal with a variety of options in complex situations. Display excellent personal presentation and interpersonal skills. IT Skills - Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, SharePoint, Outlook etc. Comfortable with and embracing of new technologies and digital tools, such as Apps, databases, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - Ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - Develop strong customer relationships by listening to and satisfying customer needs. Proactively dealing with guest requests in an efficient, friendly and timely manner, ensuring all business requirements are dealt with promptly and professionally. Be able to offer a warm and professional welcome to all guests, ensuring they feel valued from the moment they arrive. Qualifications / Experience / Professional Memberships: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial.
01/07/2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. CBRE GWS - Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Job Title: WORKPLACE EXPERIENCE HOST Role Summary: Collaborating within the Workplace team, the Experience Host is to embody and deliver our 5-star experience with energy, passion and presence to all staff & guests onsite. This important position sets the tone of the flow of the reception experience by creating the first human touchpoint impression with consistent, joyous and courteous moments, being responsible to support and coordinate activities related to delivery of workplace experience services for clients, where offered, including administrative support. Services may be directly performed by the company, or third-party service providers in collaboration with this position. Key Responsibilities: Provide an exceptional guest experience to all clients, customers, colleagues and guests. A purposeful personalisation when serving guests is where the magic happens. To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language. Ensure that visitor and client arrivals are communicated to relevant personnel and that visitors are met in line with warm welcome. This includes offering toilet facilities and offering to take any coat/bags (See Pillars of Excellence guideline). Have total ownership of the reception foyer and the surroundings areas to ensure the best first impression and work experience. Ensure visitors are kept informed of any delays. Maintain company culture: Uphold professional atmosphere in reception area. Assist the Workplace Team and CBRE community with general administrative support. Assist with on-boarding process - including new employee orientation and welcoming procedures. First day orientation management. Help manage community requests, complaints and queries regarding Workplace services. Ensure safety standards are met by those delivery workplace experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Complete weekly diary duties. Ensure cleanliness: Maintain clean, professional, and inviting front-of-house areas by working with onsite cleaning team. To communicate regularly with the Workplace Coordinator and Facilities Manager with any new and important issues that may arise. Site Specific Responsibilities: Direct visitors: Guide employees and guests to their desired destinations within the premises Provide visitor WI-FI access and getting set up assistance. Arrange for First Aider attendance in the event of an accident/incident. Escalate to CBRE management team and notify client. Management of unannounced visits by Regulator or Government body (e.g. Police, EHO, Fire Brigade). Management of 3rd parties serving of legal documents to the building. Ensuring site BCP procedures are understood and can be carried out at short notice. Working closely with Elekta HR team to ensure that all telephony directories are compiled and up to date. Internal and External Calls: Respond to phone enquiries promptly and professionally and ensure no personal information is gathered. Remaining calm and in 'control in' in the event of personnel / Visitors becoming agitated and frustrated. Creating access passes for visitors and issuing temporary access passes for Elekta staff (if forgotten) and working with the onsite security team to ensure data is captured correctly allowing for accurate reporting. Travel Support, Assist visitors with travel information and arrangements. Booking of Hire Vehicles and Taxis. Checking Executive Briefing Centre (EBC) at the start of each day and ensure any observations / issues are logged to the CBRE team. Elekta EBC manager to be notified. Assisting with conducting Cornerstone Floor Checks and Meeting Room Conditions. Administrative support and supplier management. Managing of incoming and outgoing post duties. Escalate any breaches in security or access protocols to the appropriate manager and Security team as soon as reasonably practical to do so. Experience Required: Communication Skills - Have excellent time management and communication skills (verbal and written). Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Strategic and Interpersonal Skills - Ability to solve problems and deal with a variety of options in complex situations. Display excellent personal presentation and interpersonal skills. IT Skills - Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, SharePoint, Outlook etc. Comfortable with and embracing of new technologies and digital tools, such as Apps, databases, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Results oriented - Ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - Develop strong customer relationships by listening to and satisfying customer needs. Proactively dealing with guest requests in an efficient, friendly and timely manner, ensuring all business requirements are dealt with promptly and professionally. Be able to offer a warm and professional welcome to all guests, ensuring they feel valued from the moment they arrive. Qualifications / Experience / Professional Memberships: A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Experience in facilities management and/or dealing with suppliers/contractors beneficial.
Projects Coordinator 40,000 - 45,000 per annum Romford & London Monday-Friday, 9am-5pm (37.5 hours) My client is seeking a highly organised and proactive Projects Coordinator to support the delivery of construction-based projects across multiple sites. The successful candidate will play a key role in coordinating project administration, document control, compliance tracking, subcontractor onboarding, and communication between site teams and head office. This role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast paced project environment. You will be required to work from both the site office in London and their head office in Romford, Essex. Duties: Manage and coordinate project administration duties across live projects. Support project managers and supervisors with day-to-day operational requirements. Act as a key point of contact between site teams and head office. Attend head office meetings and provide administrative support as required. Upload and maintain project documentation on company systems and client portals. Maintain accurate records of for audit requirements: RAMS Test certificates Training records Technical submissions Inspection and test plans Contracts and purchase orders Programmes of work Benchmark schedules Isolation requests Fire alarm isolation forms Weekend working permits Ensure all project documents are correctly stored within the company server structure. Collect and maintain RAMS sign off sheets for all project tasks. Monitor operative training and certifications including PASMA, IPAF, SMSTS and other competency requirements. Coordinate training bookings and maintain the company training matrix. Assist with health & safety administration and compliance tracking. Support disciplinary processes and issue relevant documentation where required. Assist with subcontractor onboarding and PQQ processes. Maintain approved subcontractor records including insurance and compliance documentation. Coordinate deliveries with clients and logistics providers. Track security clearances, DBS checks, inductions, asbestos awareness, and contractor competencies. Arrange inductions and upload competency documentation where required. Collect and review operative timesheets weekly. Identify and resolve timesheet discrepancies including missing information, incorrect dates, job numbers, and attendance issues. Chase operatives and managers to ensure timesheets are submitted and approved on time. Compile and submit approved timesheets to payroll. Ensure weekly return packs are completed, submitted to head office, and uploaded to project portals where required. The ideal candidate: Previous experience in a document control/site administration / project support role Experience within construction, M&E, engineering, or facilities management sectors. Knowledge of health & safety documentation and compliance processes. Experience with document control systems and client portals. Strong organisational and time management skills. Excellent attention to detail. Confident communicator with the ability to liaise with operatives, management, clients, and subcontractors. Good working knowledge of Microsoft Office, particularly Excel and Outlook. Ability to prioritise workload and manage multiple tasks simultaneously. Experience handling confidential information professionally. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
30/06/2026
Full time
Projects Coordinator 40,000 - 45,000 per annum Romford & London Monday-Friday, 9am-5pm (37.5 hours) My client is seeking a highly organised and proactive Projects Coordinator to support the delivery of construction-based projects across multiple sites. The successful candidate will play a key role in coordinating project administration, document control, compliance tracking, subcontractor onboarding, and communication between site teams and head office. This role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast paced project environment. You will be required to work from both the site office in London and their head office in Romford, Essex. Duties: Manage and coordinate project administration duties across live projects. Support project managers and supervisors with day-to-day operational requirements. Act as a key point of contact between site teams and head office. Attend head office meetings and provide administrative support as required. Upload and maintain project documentation on company systems and client portals. Maintain accurate records of for audit requirements: RAMS Test certificates Training records Technical submissions Inspection and test plans Contracts and purchase orders Programmes of work Benchmark schedules Isolation requests Fire alarm isolation forms Weekend working permits Ensure all project documents are correctly stored within the company server structure. Collect and maintain RAMS sign off sheets for all project tasks. Monitor operative training and certifications including PASMA, IPAF, SMSTS and other competency requirements. Coordinate training bookings and maintain the company training matrix. Assist with health & safety administration and compliance tracking. Support disciplinary processes and issue relevant documentation where required. Assist with subcontractor onboarding and PQQ processes. Maintain approved subcontractor records including insurance and compliance documentation. Coordinate deliveries with clients and logistics providers. Track security clearances, DBS checks, inductions, asbestos awareness, and contractor competencies. Arrange inductions and upload competency documentation where required. Collect and review operative timesheets weekly. Identify and resolve timesheet discrepancies including missing information, incorrect dates, job numbers, and attendance issues. Chase operatives and managers to ensure timesheets are submitted and approved on time. Compile and submit approved timesheets to payroll. Ensure weekly return packs are completed, submitted to head office, and uploaded to project portals where required. The ideal candidate: Previous experience in a document control/site administration / project support role Experience within construction, M&E, engineering, or facilities management sectors. Knowledge of health & safety documentation and compliance processes. Experience with document control systems and client portals. Strong organisational and time management skills. Excellent attention to detail. Confident communicator with the ability to liaise with operatives, management, clients, and subcontractors. Good working knowledge of Microsoft Office, particularly Excel and Outlook. Ability to prioritise workload and manage multiple tasks simultaneously. Experience handling confidential information professionally. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Experience Manager Social Housing/Property Services Salary: Circa 40,000 - 45,000 DOE + benefits Location: North West (Regional role with occasional travel) Full-time, Permanent We are working with a well-established organisation within the property services sector to recruit a Customer Experience Manager to lead the day-to-day delivery of customer service across a regional operation. This is a fantastic opportunity for a proactive, people-focused manager who is passionate about improving the customer journey, supporting residents, driving service standards and leading a high-performing team. The Role As Customer Experience Manager, you will be responsible for leading a regional Customer Experience Team, ensuring customers receive a professional, responsive and consistent service at every stage of their journey. You will work closely with senior operational leaders, housing provider stakeholders and internal teams to ensure customer service activity is aligned with contract requirements, regional priorities and wider business objectives. This role would suit someone who can balance operational delivery with people leadership, someone confident managing complaints, improving processes, coaching colleagues and using feedback to drive continuous improvement. Key Responsibilities Lead, support and develop a team of Customer Experience Coordinators. Manage the day-to-day operations of the regional customer experience function. Oversee customer interactions, complaints, feedback and escalations, ensuring issues are resolved promptly and professionally. Support effective resource planning across the team, ensuring workloads are managed and priorities are met. Work closely with operational teams to ensure customer-related tasks and actions are completed efficiently. Build strong working relationships with housing provider stakeholders, customers, colleagues and wider regional teams. Support delivery of customer service initiatives, customer strategy activity and customer feedback processes. Gather and review performance information, customer insight and feedback to identify opportunities for service improvement. Attend customer and client meetings, both formal and informal, ensuring policies and procedures are followed. Promote a customer-first culture across the team and wider region. Support social value and community engagement activities where required. Ensure health and safety responsibilities are managed appropriately, including lone working requirements. Maintain high standards of confidentiality, GDPR compliance and professional conduct. About You You will ideally have experience within social housing, repairs and maintenance, property services, facilities management, construction, public sector services or another customer-led operational environment. Essential Experience Previous experience in customer service management or a similar leadership role. Experience managing, coaching or supporting a customer service team. Strong complaint handling and escalation management experience. Excellent communication and stakeholder management skills. Ability to influence, build relationships and work collaboratively across teams. Strong organisational skills with the ability to prioritise competing deadlines. Experience using customer systems, CRM platforms or feedback tools. Good problem-solving, reporting and analytical skills. A proactive, solution-focused and customer-first approach. Strong IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. Desirable Experience Experience working within social housing, repairs and maintenance or property services. Knowledge of customer service standards within a regulated or resident-focused environment. Experience working with housing associations, local authorities or client-side stakeholders. Evidence of ongoing professional development. If you love engaging people and motivated by improving outcomes for customers, we would love to hear from you. Apply Now To apply, please send your CV or call Jess on (phone number removed). Social Housing, Property Services, Manager, Customer Experience Manager, North West
30/06/2026
Full time
Customer Experience Manager Social Housing/Property Services Salary: Circa 40,000 - 45,000 DOE + benefits Location: North West (Regional role with occasional travel) Full-time, Permanent We are working with a well-established organisation within the property services sector to recruit a Customer Experience Manager to lead the day-to-day delivery of customer service across a regional operation. This is a fantastic opportunity for a proactive, people-focused manager who is passionate about improving the customer journey, supporting residents, driving service standards and leading a high-performing team. The Role As Customer Experience Manager, you will be responsible for leading a regional Customer Experience Team, ensuring customers receive a professional, responsive and consistent service at every stage of their journey. You will work closely with senior operational leaders, housing provider stakeholders and internal teams to ensure customer service activity is aligned with contract requirements, regional priorities and wider business objectives. This role would suit someone who can balance operational delivery with people leadership, someone confident managing complaints, improving processes, coaching colleagues and using feedback to drive continuous improvement. Key Responsibilities Lead, support and develop a team of Customer Experience Coordinators. Manage the day-to-day operations of the regional customer experience function. Oversee customer interactions, complaints, feedback and escalations, ensuring issues are resolved promptly and professionally. Support effective resource planning across the team, ensuring workloads are managed and priorities are met. Work closely with operational teams to ensure customer-related tasks and actions are completed efficiently. Build strong working relationships with housing provider stakeholders, customers, colleagues and wider regional teams. Support delivery of customer service initiatives, customer strategy activity and customer feedback processes. Gather and review performance information, customer insight and feedback to identify opportunities for service improvement. Attend customer and client meetings, both formal and informal, ensuring policies and procedures are followed. Promote a customer-first culture across the team and wider region. Support social value and community engagement activities where required. Ensure health and safety responsibilities are managed appropriately, including lone working requirements. Maintain high standards of confidentiality, GDPR compliance and professional conduct. About You You will ideally have experience within social housing, repairs and maintenance, property services, facilities management, construction, public sector services or another customer-led operational environment. Essential Experience Previous experience in customer service management or a similar leadership role. Experience managing, coaching or supporting a customer service team. Strong complaint handling and escalation management experience. Excellent communication and stakeholder management skills. Ability to influence, build relationships and work collaboratively across teams. Strong organisational skills with the ability to prioritise competing deadlines. Experience using customer systems, CRM platforms or feedback tools. Good problem-solving, reporting and analytical skills. A proactive, solution-focused and customer-first approach. Strong IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. Desirable Experience Experience working within social housing, repairs and maintenance or property services. Knowledge of customer service standards within a regulated or resident-focused environment. Experience working with housing associations, local authorities or client-side stakeholders. Evidence of ongoing professional development. If you love engaging people and motivated by improving outcomes for customers, we would love to hear from you. Apply Now To apply, please send your CV or call Jess on (phone number removed). Social Housing, Property Services, Manager, Customer Experience Manager, North West
Personnel Selection are working with a fantastic company based in Tankersley who are seeking a proactive and experienced Facilities Coordinator to take ownership of the day-to-day management and maintenance of a busy commercial site. This is a hands-on role responsible for ensuring a safe, compliant, well-maintained and professional working environment for employees, visitors and contractors. As the operational lead for all facilities matters, you will coordinate maintenance activities, manage contractor relationships, oversee statutory compliance requirements and support continuous improvement projects across the site. Key Responsibilities Act as the site facilities expert, maintaining knowledge of building systems, warranties and maintenance requirements. Coordinate contractors and service providers, ensuring all health and safety requirements, insurance documentation and RAMS (Risk Assessments and Method Statements) are in place before work begins. Manage and maintain statutory testing, inspections and compliance records, including: Fire alarms Emergency lighting Legionella controls PAT testing Sprinkler systems Oversee the maintenance log, prioritising repairs and ensuring issues are resolved safely, efficiently and cost-effectively. Conduct routine site inspections and identify opportunities for continuous improvement. Maintain external grounds, car parks and general site presentation to a high standard. Carry out minor building repairs and coordinate specialist contractors for larger projects and maintenance works. Support environmental and sustainability initiatives, including monitoring renewable energy systems and waste management processes. Raise purchase orders, monitor expenditure and manage facilities budgets effectively. Provide out-of-hours support for emergency situations and essential repairs when required. About You To be successful in this role, you will have: A minimum of 3 years' experience in facilities management, building maintenance or property management. Strong knowledge of health and safety regulations and contractor management. Experience coordinating maintenance schedules, compliance inspections and external service providers. The ability to undertake minor repairs and effectively manage larger works through approved contractors. Good IT, administrative and budget management skills. Excellent communication, organisational and problem-solving abilities. A proactive, flexible and hands-on approach with a strong attention to detail. What We Offer A varied and rewarding role with significant autonomy. The opportunity to drive improvements across a well-established site. A supportive working environment. Ongoing training and professional development opportunities. Competitive salary and benefits package. How to Apply If you are an organised and experienced facilities professional who takes pride in maintaining safe, compliant and efficient working environments, we would love to hear from you. Apply today with your CV to be considered for this opportunity!
30/06/2026
Full time
Personnel Selection are working with a fantastic company based in Tankersley who are seeking a proactive and experienced Facilities Coordinator to take ownership of the day-to-day management and maintenance of a busy commercial site. This is a hands-on role responsible for ensuring a safe, compliant, well-maintained and professional working environment for employees, visitors and contractors. As the operational lead for all facilities matters, you will coordinate maintenance activities, manage contractor relationships, oversee statutory compliance requirements and support continuous improvement projects across the site. Key Responsibilities Act as the site facilities expert, maintaining knowledge of building systems, warranties and maintenance requirements. Coordinate contractors and service providers, ensuring all health and safety requirements, insurance documentation and RAMS (Risk Assessments and Method Statements) are in place before work begins. Manage and maintain statutory testing, inspections and compliance records, including: Fire alarms Emergency lighting Legionella controls PAT testing Sprinkler systems Oversee the maintenance log, prioritising repairs and ensuring issues are resolved safely, efficiently and cost-effectively. Conduct routine site inspections and identify opportunities for continuous improvement. Maintain external grounds, car parks and general site presentation to a high standard. Carry out minor building repairs and coordinate specialist contractors for larger projects and maintenance works. Support environmental and sustainability initiatives, including monitoring renewable energy systems and waste management processes. Raise purchase orders, monitor expenditure and manage facilities budgets effectively. Provide out-of-hours support for emergency situations and essential repairs when required. About You To be successful in this role, you will have: A minimum of 3 years' experience in facilities management, building maintenance or property management. Strong knowledge of health and safety regulations and contractor management. Experience coordinating maintenance schedules, compliance inspections and external service providers. The ability to undertake minor repairs and effectively manage larger works through approved contractors. Good IT, administrative and budget management skills. Excellent communication, organisational and problem-solving abilities. A proactive, flexible and hands-on approach with a strong attention to detail. What We Offer A varied and rewarding role with significant autonomy. The opportunity to drive improvements across a well-established site. A supportive working environment. Ongoing training and professional development opportunities. Competitive salary and benefits package. How to Apply If you are an organised and experienced facilities professional who takes pride in maintaining safe, compliant and efficient working environments, we would love to hear from you. Apply today with your CV to be considered for this opportunity!
