3 jobs found

Senior Service Delivery Manager (FM Soft Services) Location : Liverpool Contract : Full-Time - Permanent Contract Structure : Monday to Friday - Days but requiring flexibility for operational continuity. Position Summary An excellent commercial opportunity has arisen for a Senior Service Delivery Manager to oversee a critical, multi-tier industrial service and waste management contract in the Liverpool area. The successful candidate will assume total accountability for the on-site operations, financial, and administrative performance of a 24/7 business unit. Managing a multi team structure of personnel across various shifts, and will drive rigorous compliance, continuous improvement, and robust client governance to protect and expand a high-value corporate account. Key Execution Areas: Governance & Client Relations: Act as the primary on-site stakeholder representing the business. Lead formal contract reviews, manage KPIs, and align service delivery with corporate benchmarks. Financial Stewardship: Manage comprehensive P&L, direct resource planning, track actual costs against budgets, and implement quantitative frameworks to achieve year-on-year cost reductions. Operational Excellence: Apply Lean methodologies to diagnose operational inefficiencies. Ensure continuous improvement across all cleaning and material processing streams. Risk & Regulatory Compliance: Enforce strict adherence to national Health & Safety legislation. Guarantee that all risk assessments, method statements, and training matrices are meticulously documented and audited. Asset & Vendor Management: Oversee the life-cycle and scheduling of specialized cleaning systems, material handling machinery, and baling equipment, while governing third-party vendor performance. Candidate Requirements: Qualifications: HNC or higher professional qualification in management or engineering, alongside extensive senior supervisory experience. Industry Profile: Proven history executing high-value facility or contract cleaning portfolios within an industrial/factory environment, accompanied by a comprehensive grasp of industrial waste duty of care. Competencies: Strong commercial acumen, exceptional presentation and communication skills, and proficiency in Enterprise Resource Planning (ERP) or advanced asset tracking systems. What We Offer To ensure we secure the right leader, we offer a comprehensive executive reward package: - Salary £60,000 to £80,000 negotiable depending on experience - Company Car Allowance - An excellent employee benefits package Closing date 23.08.2026 Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client. To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed) By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Facilities & Compliance Officer Westonbirt Arboretum Competitive Salary Full-Time Hours Permanent Introduction Acorn by Synergie is recruiting for a Facilities & Compliance Officer to join the Capital Development Team at Westonbirt Arboretum. This is a varied role supporting a diverse estate of more than 30 buildings and structures, including visitor facilities, offices, workshops, residential properties, and commercial tenancies. Reporting to the Building Surveyor, you will play a key role in ensuring buildings remain safe, compliant, efficient, and fit for purpose, while supporting staff, visitors, contractors, and stakeholders across the estate. Key Duties Lead the delivery of statutory and mandatory building compliance across the estate. Take responsibility for key compliance areas including fire safety, asbestos, legionella, gas, electrical systems, DSEAR, and lifting equipment. Monitor compliance performance, identify risks, and ensure issues are resolved effectively. Maintain accurate property records and compliance documentation using digital property management systems. Coordinate maintenance programmes and statutory inspections across the estate. Oversee specialist contractors and ensure works are delivered safely and in accordance with required standards. Monitor contractor health, safety, and environmental performance. Procure works through approved contracts and frameworks and manage associated budgets. Monitor energy and water consumption and support sustainability and Net Zero initiatives. Oversee private utility networks and planned preventative maintenance programmes. Respond to utility failures and service disruptions and coordinate appropriate solutions. Lead building and site security assessments. Support security arrangements across the estate, including oversight of CCTV systems where required. Ensure routine inspections and facilities checks are completed and recorded. Travel across the estate to inspect facilities, oversee works, and support operational teams. Provide guidance and support to colleagues undertaking facilities-related responsibilities. Assist with office improvements, minor estate projects, and reactive maintenance activities. Requirements Experience in facilities management, property compliance, building management, or a related discipline. Strong understanding of statutory compliance and health and safety requirements within buildings. Knowledge of CDM Regulations 2015 and construction-related responsibilities. Experience supervising contractor activities and facilities-related works. Excellent organisational skills with the ability to manage competing priorities independently. Strong communication skills and the confidence to work with a wide range of stakeholders. Proactive and solutions-focused approach. High attention to detail and commitment to maintaining accurate records. Experience preparing and reviewing risk assessments and method statements. Good IT skills, including Microsoft Office applications. Full UK driving licence. Relevant facilities management, building compliance, health and safety, construction, or property-related qualifications, or equivalent professional experience. Membership of IWFM, RICS, CIBSE, IFMA, or a similar professional body, or the ability to demonstrate equivalent expertise. Desirable: Experience using GIS or mapping software. Experience in specialist compliance disciplines such as asbestos management, water hygiene, or electrical compliance. NEC contract management experience. Construction site supervision or facilities-related project delivery experience. Legionella management qualifications. Asbestos Duty to Manage or UKATA training. SMSTS, SSSTS, or similar health and safety qualifications. What We Offer Opportunity to work within one of the UK's most unique and inspiring outdoor environments. A varied role combining facilities management, compliance, sustainability, and estate support responsibilities. Autonomy and responsibility across a diverse property portfolio. Opportunity to contribute to sustainability and Net Zero initiatives. Supportive working environment within a dedicated Capital Development Team. Interested? If you're looking for a role that offers variety, autonomy, purpose, and the chance to work in an exceptional natural setting, we'd love to hear from you. Apply now with your up-to-date CV.

FACILITIES MANAGER Reporting to the Production Director, the Facilities Manager will lead and manage all facilities-related activities across the Burnley site, ensuring the safe, efficient, compliant, and cost-effective operation of buildings, infrastructure, and associated services. The Facilities Manager is responsible for maintaining a high standard of site infrastructure, supporting operational delivery, and ensuring statutory compliance, while optimising facility performance and cost. The role will act as the primary interface for internal stakeholders and external service providers, whether services are delivered in-house or via subcontractors. Major Responsibilities: Health, Safety & Environment You have a duty to take care of your own health and safety and that of others who may be affected by your actions at work. You will carry out assigned tasks and duties in a safe manner, in accordance with instructions, and comply with all Health, Safety & Environmental rules, policy, procedures, regulations and codes of practice. Ensure that you follow any instructions or health, safety & environmental training provided by the company and report any hazards, injuries or ill health that present a serious and imminent risk and inform your line manager about any shortcomings you identify within your health and safety arrangements. Facilities & Infrastructure Management Manage all site facilities including buildings, utilities, and infrastructure to ensure operational readiness Ensure facilities are maintained to a high standard of safety, compliance, and presentation Oversee planned preventative maintenance (PPM) and reactive maintenance activities Monitor building condition and develop improvement and refurbishment plans Health, Safety & Compliance Ensure full compliance with HSE legislation, company policies, and regulatory requirements Own site compliance areas such as fire safety, first aid and first response, inspections, statutory checks, and contractor management Conduct regular audits and risk assessments Ensure all contractors operate safely and in line with company procedures Update and maintain facilities critical inspection registers, Contractor & Supplier Management Manage external facilities management providers and subcontractors Define scope of work, KPIs, and service level agreements (SLAs) Support procurement activities including RFQs and supplier selection Monitor supplier performance, cost, and service delivery Review contractor RAMs prior to works commencing Operational Support Work closely with Production, Engineering, and Warehouse teams to ensure facilities support operational requirements Ensure availability of utilities, services, and workspace to meet business demand Support mobilisation of new equipment, layout changes, or site modifications Cost & Budget Management Develop and manage the facilities budget, including maintenance, utilities, and capital expenditure Identify cost-saving opportunities and drive efficiency improvements Track and report on facilities-related spend and performance Projects & Continuous Improvement Lead site improvement projects, including refurbishments, expansions, and infrastructure upgrades Support new facility development and commercialisation activities where required Drive continuous improvement in facilities operations, reliability, and cost Leadership & Stakeholder Management Act as the focal point for all facilities-related matters on site Provide leadership to any direct reports or third-party providers Build strong relationships with internal stakeholders and external partners Promote a proactive, safety-first culture aligned with wider operations Job Specific Education Required: Essential: Relevant professional qualifications (e.g. NEBOSH General Certificate, IWFM) preferred Desirable: Degree, HND, or equivalent in Facilities Management, Engineering, or related discipline Work Experience Required: Proven experience in facilities management within an industrial or manufacturing environment Experience managing contractors and outsourced service providers Strong understanding of building systems, maintenance, and compliance Skills & Knowledge Required: Strong knowledge of HSE and statutory compliance requirements Budget management and cost control experience Excellent organisational and planning skills Strong communication and stakeholder management capability Proactive, hands-on approach with problem-solving mindset Ability to manage multiple priorities in a fast-paced environment The requirement to travel % of time: Occasional travel may be required Flexibility to respond to site issues or emergencies Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.