Grounds Maintenance Operative
£24,294 - £26,873 per year
Permanent
Full time (Monday to Friday seasonal*)
Sidmouth
About the role
We are recruiting a mobile operative to join our busy Sidmouth team covering the Sid valley. The role will involve maintaining our outstanding environment predominantly through general grounds maintenance, grass cutting, and strimming. You will be working in our parks, sports pitches and open spaces. Additionally, you may be asked to undertake street cleansing (litter picking / emptying bins), maintaining and stocking public lavatories, general public realm maintenance, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including some weekends and on public holidays. You must have practical experience in a ground’s maintenance role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week) and use a handheld smartphone to communicate and manage work instructions. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact James Stoneman, StreetScene Area Officer on 07896 803970 or email jstoneman@eastdevon.gov.uk
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=899387AUZ9 Closing date: 3 August 2025 at midnight.
Interviews will be held during week commencing 11 August 2025.
02/07/2025
Full time
Grounds Maintenance Operative
£24,294 - £26,873 per year
Permanent
Full time (Monday to Friday seasonal*)
Sidmouth
About the role
We are recruiting a mobile operative to join our busy Sidmouth team covering the Sid valley. The role will involve maintaining our outstanding environment predominantly through general grounds maintenance, grass cutting, and strimming. You will be working in our parks, sports pitches and open spaces. Additionally, you may be asked to undertake street cleansing (litter picking / emptying bins), maintaining and stocking public lavatories, general public realm maintenance, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including some weekends and on public holidays. You must have practical experience in a ground’s maintenance role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week) and use a handheld smartphone to communicate and manage work instructions. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact James Stoneman, StreetScene Area Officer on 07896 803970 or email jstoneman@eastdevon.gov.uk
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=899387AUZ9 Closing date: 3 August 2025 at midnight.
Interviews will be held during week commencing 11 August 2025.
StreetScene Team Leader
£28,624 - £31,067 per year
Permanent
Full time (*seasonal hours)
Honiton
About the role
We are looking for a Team Leader with a passion for public realm maintenance to join our Honiton team. You will co-ordinate the activities of, and work alongside the operations team primarily responsible for cleansing and grounds operations. If you enjoy working outdoors, love variety and share our passion for keeping East Devon clean and green we want to hear from you.
About you
You will need to have demonstrable experience in public realm maintenance and the practical supervision of staff in a similar capacity. You will be enthusiastic, have a can-do attitude and take pride in maintaining standards, leading by example. There is a requirement to work seasonal hours (41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). A valid driver’s licence is essential, and a chainsaw certification and/or a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Wayne Harris, Interim Area Officer on 07813 961118 or waharris@eastdevon.gov.uk
Closing date: 6 July 2025 at midnight.
Interviews will be held during week commencing 14 July 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=520387AI79
11/06/2025
Full time
StreetScene Team Leader
£28,624 - £31,067 per year
Permanent
Full time (*seasonal hours)
Honiton
About the role
We are looking for a Team Leader with a passion for public realm maintenance to join our Honiton team. You will co-ordinate the activities of, and work alongside the operations team primarily responsible for cleansing and grounds operations. If you enjoy working outdoors, love variety and share our passion for keeping East Devon clean and green we want to hear from you.
About you
You will need to have demonstrable experience in public realm maintenance and the practical supervision of staff in a similar capacity. You will be enthusiastic, have a can-do attitude and take pride in maintaining standards, leading by example. There is a requirement to work seasonal hours (41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). A valid driver’s licence is essential, and a chainsaw certification and/or a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Wayne Harris, Interim Area Officer on 07813 961118 or waharris@eastdevon.gov.uk
Closing date: 6 July 2025 at midnight.
Interviews will be held during week commencing 14 July 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=520387AI79
Cleansing Operative
£25,584 - £28,163 per year
Permanent
Full time (*seasonal hours)
Seaton & Axe Valley
About the role
We are recruiting a StreetScene Mobile Operative to join our busy Seaton and Axe Valley team. The role will involve cleaning and stocking public lavatories, street cleansing (litter picking / emptying bins) and general public realm maintenance. Additionally, you may be asked to undertake work maintaining our outstanding environment predominantly through general grounds maintenance, hedge cutting, grass cutting, strimming, sports pitch maintenance, maintaining open spaces, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including weekends and on public holidays. You must have practical experience in a cleansing role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). The working pattern is Wednesday-Sunday all year round. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Luke Morgan, StreetScene Area Officer on 07970551195 or email lmorgan@eastdevon.gov.uk
Closing date: 22 June 2025 at midnight.
Interviews will be held during week commencing 30 June 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=884081AI79
11/06/2025
Full time
Cleansing Operative
£25,584 - £28,163 per year
Permanent
Full time (*seasonal hours)
Seaton & Axe Valley
About the role
We are recruiting a StreetScene Mobile Operative to join our busy Seaton and Axe Valley team. The role will involve cleaning and stocking public lavatories, street cleansing (litter picking / emptying bins) and general public realm maintenance. Additionally, you may be asked to undertake work maintaining our outstanding environment predominantly through general grounds maintenance, hedge cutting, grass cutting, strimming, sports pitch maintenance, maintaining open spaces, and other duties assigned by the area team leader.
About you
You will need to be able to work diligently with minimal supervision, including weekends and on public holidays. You must have practical experience in a cleansing role, and you’ll need to be able to work seasonal hours (*41.5 hours in summer, 32.5 hours in winter – average of 37 hours per week). The working pattern is Wednesday-Sunday all year round. A valid driver’s licence is essential, and a category C1 C1E or C driving licence (or B licence issued prior to Jan 1997) would be a distinct advantage.
About us
Our recent Local Government Association Peer Challenge highlighted that ‘EDDC is a great place to work, with engaged staff and members’ and that’s certainly true! You will be part of a Gold Investors in People (IiP) organisation which works together with local people to create great value services and an outstanding community, economy and environment in which people want to live, work, visit and enjoy now, and for future generations. And with our wide range of health and wellbeing benefits, our highly flexible and collaborative hybrid Worksmart working arrangements as well as our commitment to continuous learning and development, you can be confident of joining a dedicated community of colleagues who are Happy, Healthy and Here.
For more about working for East Devon District Council, visit https://eastdevon.gov.uk/careers/working-at-east-devon-district-council/
For an informal discussion, please contact Luke Morgan, StreetScene Area Officer on 07970551195 or email lmorgan@eastdevon.gov.uk
Closing date: 22 June 2025 at midnight.
Interviews will be held during week commencing 30 June 2025 .
To apply online, please visit https://jobs.eastdevon.gov.uk/itliveeddc_webrecruitment/wrd/run/etrec179gf.open?WVID=4869826SR6&LANG=USA&VACANCY_ID=884081AI79
Due to growth, we are currently recruiting a new Neighbourhood Housing Officer to join us on a permanent basis! You will deliver a high quality housing management service, making a real difference to our customers and the communities that they live in. This will include completing estate and home inspections, supporting our customers, vast partnership working and dealing with ASB across your patch. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Deliver a high-quality housing management service that helps customers to live well and enjoy their home and neighbourhood by offering assistance and ensuring that Incommunities duties as a landlord are fulfilled. Co-ordinate a full range of housing services, to ensure that our neighbourhoods are clean, safe, welcoming places where people want to live. Spend 80% of your time out in our neighbourhoods. Take ownership for your neighbourhood patch, ensuring services are delivered to a high standard and identifying where works are required on properties and common areas. Complete property inspections and tenancy checksto ensure tenancy obligations are being adhered to and tenancy records are up to date. Identify when customers are not meeting their tenancy obligations and put in place action plans to resolve, including the management of ASB and tenancy breaches. Identify any support needs for individual customers and refer internally or externally as necessary, including making safeguarding referrals. Ensure that risks, including gas and electrical compliance and fire safety are identified and managed in accordance with regulatory requirements. Develop and co-ordinate neighbourhood action plans, with the wider business and in consultation with customers Proactively develop and sustain positive working relationships with key stakeholders to deliver safe and clean neighbourhoods, this includes partnerships with local police, local authorities and other agencies/organisations . Work and contribute to investment/other projects when required. Proactively and effectively respond to and reduce complaints, ensuring a focus on de-escalation and an improvement in customer satisfaction. Ensure all services are delivered in a tailored manner taking into account our customers diverse needs. Make a positive contribution to your neighbourhoods by identifying where local investment could contribute to the prevention of crime and ASB or where adult and youth enrichment activities could improve the lives of residents. Develop knowledge and awareness of social housing and community issues including case law, best practice, current legislation and national initiatives Requirements Experience of dealing with customers face to face in a housing related role Experience of working with customers and stakeholders to deliver sustainable improvements and positive outcomes for communities. Knowledge of dealing with anti-social behavior complaints A passion for delivering excellent customer service and making a difference to the peoples lives. Awareness of customers diverse needs Flexible and adaptable approach to a changing and varied workload Demonstrable experience in the ability to write and communicate clearly and appropriately to different audiences. Ability to gather, record and analyse data, using manual and electronic systems including microsoft packages. Excellent organisation, project management and time management skills Ability to prioritise, manage your own workload and to meet deadlines Self-motivated, driven and skilled at taking ownership Applicants must have the right to work in the UK, we are not able to provide visa sponsorship. A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits Salary of £32,507 up to £36,229 per year dependant on experience (Pay Award due in April) £1,000 Essential car user allowance plus mileage Social Housing Pension Scheme with up to 10% employer contribution 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunities Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Corporate health scheme membership Access to an Employee Assistance Programme Cycle to work scheme Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support
05/03/2026
Full time
Due to growth, we are currently recruiting a new Neighbourhood Housing Officer to join us on a permanent basis! You will deliver a high quality housing management service, making a real difference to our customers and the communities that they live in. This will include completing estate and home inspections, supporting our customers, vast partnership working and dealing with ASB across your patch. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. Last year we launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Deliver a high-quality housing management service that helps customers to live well and enjoy their home and neighbourhood by offering assistance and ensuring that Incommunities duties as a landlord are fulfilled. Co-ordinate a full range of housing services, to ensure that our neighbourhoods are clean, safe, welcoming places where people want to live. Spend 80% of your time out in our neighbourhoods. Take ownership for your neighbourhood patch, ensuring services are delivered to a high standard and identifying where works are required on properties and common areas. Complete property inspections and tenancy checksto ensure tenancy obligations are being adhered to and tenancy records are up to date. Identify when customers are not meeting their tenancy obligations and put in place action plans to resolve, including the management of ASB and tenancy breaches. Identify any support needs for individual customers and refer internally or externally as necessary, including making safeguarding referrals. Ensure that risks, including gas and electrical compliance and fire safety are identified and managed in accordance with regulatory requirements. Develop and co-ordinate neighbourhood action plans, with the wider business and in consultation with customers Proactively develop and sustain positive working relationships with key stakeholders to deliver safe and clean neighbourhoods, this includes partnerships with local police, local authorities and other agencies/organisations . Work and contribute to investment/other projects when required. Proactively and effectively respond to and reduce complaints, ensuring a focus on de-escalation and an improvement in customer satisfaction. Ensure all services are delivered in a tailored manner taking into account our customers diverse needs. Make a positive contribution to your neighbourhoods by identifying where local investment could contribute to the prevention of crime and ASB or where adult and youth enrichment activities could improve the lives of residents. Develop knowledge and awareness of social housing and community issues including case law, best practice, current legislation and national initiatives Requirements Experience of dealing with customers face to face in a housing related role Experience of working with customers and stakeholders to deliver sustainable improvements and positive outcomes for communities. Knowledge of dealing with anti-social behavior complaints A passion for delivering excellent customer service and making a difference to the peoples lives. Awareness of customers diverse needs Flexible and adaptable approach to a changing and varied workload Demonstrable experience in the ability to write and communicate clearly and appropriately to different audiences. Ability to gather, record and analyse data, using manual and electronic systems including microsoft packages. Excellent organisation, project management and time management skills Ability to prioritise, manage your own workload and to meet deadlines Self-motivated, driven and skilled at taking ownership Applicants must have the right to work in the UK, we are not able to provide visa sponsorship. A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits Salary of £32,507 up to £36,229 per year dependant on experience (Pay Award due in April) £1,000 Essential car user allowance plus mileage Social Housing Pension Scheme with up to 10% employer contribution 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunities Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Corporate health scheme membership Access to an Employee Assistance Programme Cycle to work scheme Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support
Morson Edge is supporting a well-regarded planning and development consultancy in the appointment of an Assistant / Graduate Transport Planner to join their growing Transport team based in Central London. The consultancy works across the UK built environment, delivering transport planning expertise to unlock development potential across a broad mix of projects - from small-scale residential schemes through to large strategic developments, town centre regeneration, and major mixed-use sites. This is an excellent opportunity for an early-career Transport Planner to gain wide project exposure, strong technical grounding, and ongoing professional development within a supportive, collaborative team. The Role You will support senior team members across a variety of transport planning projects, contributing to technical work, reporting, and stakeholder engagement. The role offers hands-on involvement across the planning lifecycle, with exposure to both private and public sector developments. Key Responsibilities Support the delivery of transport planning projects to agreed standards and timescales Assist in the preparation of Transport Assessments, Transport Statements, and supporting planning documentation Prepare Travel Plans and Travel Packs, including sustainable and active travel initiatives Collect, process, and analyse transport data (traffic counts, public transport usage, census data, etc.) Provide day-to-day technical input, including assistance with CAD work and swept path analysis Liaise with internal project teams across multiple disciplines Support engagement with local authorities, highway officers, and wider stakeholders, including attendance at meetings and workshops About You Graduate or Assistant-level Transport Planner, ideally with circa 1 year's experience (or relevant placement experience) Strong interest in transport planning topics such as active travel, placemaking, transport policy, junction design, and sustainable mobility Good understanding of the UK planning system and transport-related planning policy (e.g. NPPF, regional and local plans) Confident communicator with the ability to engage clearly in both written and verbal formats Comfortable working flexibly to meet project deadlines when required Strong Microsoft Office skills (Word, Excel, PowerPoint) Familiarity with relevant technical software such as AutoCAD, TRICS, Junctions 9, TEMPRO, GIS, and census datasets What's on Offer Opportunity to join a high-retention, well-supported transport planning team Exposure to a wide range of development types and project scales Hybrid working with a Central London base Strong focus on professional development and career progression Inclusive, values-led culture with a clear commitment to EDI, ESG, and sustainability
05/03/2026
Full time
Morson Edge is supporting a well-regarded planning and development consultancy in the appointment of an Assistant / Graduate Transport Planner to join their growing Transport team based in Central London. The consultancy works across the UK built environment, delivering transport planning expertise to unlock development potential across a broad mix of projects - from small-scale residential schemes through to large strategic developments, town centre regeneration, and major mixed-use sites. This is an excellent opportunity for an early-career Transport Planner to gain wide project exposure, strong technical grounding, and ongoing professional development within a supportive, collaborative team. The Role You will support senior team members across a variety of transport planning projects, contributing to technical work, reporting, and stakeholder engagement. The role offers hands-on involvement across the planning lifecycle, with exposure to both private and public sector developments. Key Responsibilities Support the delivery of transport planning projects to agreed standards and timescales Assist in the preparation of Transport Assessments, Transport Statements, and supporting planning documentation Prepare Travel Plans and Travel Packs, including sustainable and active travel initiatives Collect, process, and analyse transport data (traffic counts, public transport usage, census data, etc.) Provide day-to-day technical input, including assistance with CAD work and swept path analysis Liaise with internal project teams across multiple disciplines Support engagement with local authorities, highway officers, and wider stakeholders, including attendance at meetings and workshops About You Graduate or Assistant-level Transport Planner, ideally with circa 1 year's experience (or relevant placement experience) Strong interest in transport planning topics such as active travel, placemaking, transport policy, junction design, and sustainable mobility Good understanding of the UK planning system and transport-related planning policy (e.g. NPPF, regional and local plans) Confident communicator with the ability to engage clearly in both written and verbal formats Comfortable working flexibly to meet project deadlines when required Strong Microsoft Office skills (Word, Excel, PowerPoint) Familiarity with relevant technical software such as AutoCAD, TRICS, Junctions 9, TEMPRO, GIS, and census datasets What's on Offer Opportunity to join a high-retention, well-supported transport planning team Exposure to a wide range of development types and project scales Hybrid working with a Central London base Strong focus on professional development and career progression Inclusive, values-led culture with a clear commitment to EDI, ESG, and sustainability
Housing Complaints / Resolutions Officer Role Repairs investigation and written formal complaint responses Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries Hybrid Working Perm Role - 1 /2 days a week in the office We have a fantastic new job opportunity for a Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills. Working as the Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. As the Stage 2 Complaints Investigator / Escalation Caseworker you will have a sound understanding of the regulatory timescales, and deadlines, associated with complex complaint resolution, and will be required to take case ownership (until resolution) and conduct a comprehensive investigation, using all available information and documentation, including leading case reviews of the complaint process at Stage 1. DUTIES Your duties as a Stage 2 Complaints Investigator / Escalation Caseworker will include: Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to the service standards and meeting the diverse needs of the customer Demonstrate a personal commitment and responsibility for providing a highly resolution-based service, understanding that Stage 2 is the final stage for resolution Acknowledge and resolve complaints by leading on high quality responses Take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress Key skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills
05/03/2026
Full time
Housing Complaints / Resolutions Officer Role Repairs investigation and written formal complaint responses Responsible for the handling of customer complaints, member and MP enquiries, statutory enquiries Hybrid Working Perm Role - 1 /2 days a week in the office We have a fantastic new job opportunity for a Complaints Investigator / Escalation Caseworker with previous experience of investigation and resolution of complex and multi-faceted complaints, exceptional customer service skills and excellent verbal and written communication skills. Working as the Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. As the Stage 2 Complaints Investigator / Escalation Caseworker you will have a sound understanding of the regulatory timescales, and deadlines, associated with complex complaint resolution, and will be required to take case ownership (until resolution) and conduct a comprehensive investigation, using all available information and documentation, including leading case reviews of the complaint process at Stage 1. DUTIES Your duties as a Stage 2 Complaints Investigator / Escalation Caseworker will include: Provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to the service standards and meeting the diverse needs of the customer Demonstrate a personal commitment and responsibility for providing a highly resolution-based service, understanding that Stage 2 is the final stage for resolution Acknowledge and resolve complaints by leading on high quality responses Take ownership of a complaint from start to closure, ensuring that the customer is regularly kept informed of progress Key skills: Handling large case loads Liaising with Solicitors/Contractor's Accountable for the accuracy and completeness of your work, remaining calm under pressure, making informed and reasonable decisions. Excellent complaint handling and communication skills and actively seek to improve working practices and customer service. Take responsibility for your own learning and development Excellent PC skills including Microsoft Word and Excel Excellent verbal and writing skills
Interim Landscape Architect (Planning & Development) Location: Buckinghamshire Contract: Initial 6 months A Buckinghamshire local authority is seeking an experienced and qualified Landscape Architect to join its Planning service on an interim basis. The role will provide specialist landscape advice to support development management and ensure high-quality landscape and public realm outcomes across the district. Key Responsibilities: Providing professional landscape advice in response to planning consultations Assessing and advising on landscape and visual impacts, mitigation, and enhancement proposals Negotiating with developers, agents, and consultants to secure acceptable landscape outcomes Reviewing the design, specification, and quality of play areas and public open spaces Assessing compliance with relevant standards ahead of transfer and adoption by District or Parish Councils Working closely with planning officers, parks and open spaces teams, and other internal stakeholders About You: Qualified Landscape Architect, ideally Chartered Member of the Landscape Institute (CMLI) or equivalent Demonstrable experience in planning and development management, preferably within a local authority setting Strong understanding of landscape policy, guidance, and best practice Experience assessing technical drawings, specifications, and landscape management plans Confident communicator with proven negotiation skills Knowledge of standards relating to play areas and public open space adoption is desirable Contract Details: Interim appointment with an initial 6-month contract Day rate dependent on experience Hybrid / flexible working arrangements may be available For further information or to apply, please submit your CV outlining relevant experience.
05/03/2026
Contract
Interim Landscape Architect (Planning & Development) Location: Buckinghamshire Contract: Initial 6 months A Buckinghamshire local authority is seeking an experienced and qualified Landscape Architect to join its Planning service on an interim basis. The role will provide specialist landscape advice to support development management and ensure high-quality landscape and public realm outcomes across the district. Key Responsibilities: Providing professional landscape advice in response to planning consultations Assessing and advising on landscape and visual impacts, mitigation, and enhancement proposals Negotiating with developers, agents, and consultants to secure acceptable landscape outcomes Reviewing the design, specification, and quality of play areas and public open spaces Assessing compliance with relevant standards ahead of transfer and adoption by District or Parish Councils Working closely with planning officers, parks and open spaces teams, and other internal stakeholders About You: Qualified Landscape Architect, ideally Chartered Member of the Landscape Institute (CMLI) or equivalent Demonstrable experience in planning and development management, preferably within a local authority setting Strong understanding of landscape policy, guidance, and best practice Experience assessing technical drawings, specifications, and landscape management plans Confident communicator with proven negotiation skills Knowledge of standards relating to play areas and public open space adoption is desirable Contract Details: Interim appointment with an initial 6-month contract Day rate dependent on experience Hybrid / flexible working arrangements may be available For further information or to apply, please submit your CV outlining relevant experience.
Accounts Payable Officer (Purchase Ledger) - Feltham, London Salary: 36,000 - 40,000 per year Type: Permanent Start: ASAP Location: Office-based, Feltham Office Hours: 7am to 5pm About the Opportunity: We are recruiting on behalf of our client , who is seeking an experienced Accounts Payable Officer to join their team. This is a fully in-office role , supporting a small AP team of 3 within a wider Finance Department of 6. The successful candidate will help maintain a well-controlled purchase ledger, process invoices accurately, and support smooth month-end processes. Key Responsibilities: Manage the AP inbox and ensure invoices are logged promptly Post purchase invoices and manage queries through to resolution in a high-volume environment (2000+ invoices/month) Reconcile supplier statements and resolve discrepancies Support payment preparation, ensuring approvals and controls are followed Maintain supplier master data in line with internal controls Support cash transactions, posting bank movements, and first-pass reconciliations Reconcile company credit cards and follow up missing receipts Liaise with operational teams to resolve PO issues and support timely PO closure Assist with month-end AP cut-off activities, including query clearance and accrual awareness Requirements: Prior experience in Purchase Ledger / Accounts Payable Strong communication skills with suppliers and internal teams Proficiency in Outlook and finance systems (Sage desirable but not essential) Comfortable with cash postings and bank activity High attention to detail and accuracy Calm under pressure with a positive, proactive approach Methodical and process-driven mindset Development Opportunities: The role offers scope to take on broader responsibilities as the finance function evolves, providing strong development opportunities for candidates who demonstrate ownership, initiative, and problem-solving skills. Interested?! Then please apply here today!
04/03/2026
Full time
Accounts Payable Officer (Purchase Ledger) - Feltham, London Salary: 36,000 - 40,000 per year Type: Permanent Start: ASAP Location: Office-based, Feltham Office Hours: 7am to 5pm About the Opportunity: We are recruiting on behalf of our client , who is seeking an experienced Accounts Payable Officer to join their team. This is a fully in-office role , supporting a small AP team of 3 within a wider Finance Department of 6. The successful candidate will help maintain a well-controlled purchase ledger, process invoices accurately, and support smooth month-end processes. Key Responsibilities: Manage the AP inbox and ensure invoices are logged promptly Post purchase invoices and manage queries through to resolution in a high-volume environment (2000+ invoices/month) Reconcile supplier statements and resolve discrepancies Support payment preparation, ensuring approvals and controls are followed Maintain supplier master data in line with internal controls Support cash transactions, posting bank movements, and first-pass reconciliations Reconcile company credit cards and follow up missing receipts Liaise with operational teams to resolve PO issues and support timely PO closure Assist with month-end AP cut-off activities, including query clearance and accrual awareness Requirements: Prior experience in Purchase Ledger / Accounts Payable Strong communication skills with suppliers and internal teams Proficiency in Outlook and finance systems (Sage desirable but not essential) Comfortable with cash postings and bank activity High attention to detail and accuracy Calm under pressure with a positive, proactive approach Methodical and process-driven mindset Development Opportunities: The role offers scope to take on broader responsibilities as the finance function evolves, providing strong development opportunities for candidates who demonstrate ownership, initiative, and problem-solving skills. Interested?! Then please apply here today!
About the Role: As a CBRE Health, Safety and Environment Director, you will be responsible for the oversight of the department responsible for creating and implementing health, safety, and environmental programs for clients. This job is part of the Environment Health and Safety function. They are responsible for organizational programs and procedures to safeguard employees and surrounding communities. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Approve all playbook, and procedure changes. Ensure Health, Safety, and Environmental initiatives drive program consistency and efficiency. Review operational and safety risks. Execute all strategic risk management strategies to avoid potential incidents. Point of contact for government agencies, professional health, safety, and environmental organizations, community advisory boards, company health, safety, and environmental officers, and all internal safety efforts. Provide information to senior management about health, safety, and environmental issues, compliance, trends, performance, and concerns. Ensure all regulatory compliance needs are being met across all accounts. Apply a robust knowledge of multiple disciplines, the business, and key drivers that impact departmental and cross-functional performance. Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to act while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal. Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department. Significantly improves and changes existing methods, processes, and standards within job discipline. What You'll Need: Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to set, manage, and achieve targets with a direct impact on multiple departments results within a function. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Expert organizational skills and an advanced inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
04/03/2026
Full time
About the Role: As a CBRE Health, Safety and Environment Director, you will be responsible for the oversight of the department responsible for creating and implementing health, safety, and environmental programs for clients. This job is part of the Environment Health and Safety function. They are responsible for organizational programs and procedures to safeguard employees and surrounding communities. What You'll Do: Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Approve all playbook, and procedure changes. Ensure Health, Safety, and Environmental initiatives drive program consistency and efficiency. Review operational and safety risks. Execute all strategic risk management strategies to avoid potential incidents. Point of contact for government agencies, professional health, safety, and environmental organizations, community advisory boards, company health, safety, and environmental officers, and all internal safety efforts. Provide information to senior management about health, safety, and environmental issues, compliance, trends, performance, and concerns. Ensure all regulatory compliance needs are being met across all accounts. Apply a robust knowledge of multiple disciplines, the business, and key drivers that impact departmental and cross-functional performance. Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to act while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal. Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department. Significantly improves and changes existing methods, processes, and standards within job discipline. What You'll Need: Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred. Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to set, manage, and achieve targets with a direct impact on multiple departments results within a function. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Expert organizational skills and an advanced inquisitive mindset. Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Neighbourhood Housing Officer Wellingborough £37,239 Join Our Expanding Neighbourhood Housing Team We're growing! As part of our continued commitment to delivering excellent services to our customers, we are recruiting two new Neighbourhood housing Officers to join our Housing Team. This expansion will reduce patch sizes, allowing us to work more closely and proactively with our customers. It's an exciting time to join us as we strengthen our service offer and invest in delivering a more personal, responsive housing service. About the Role As a member of our Housing Team, you will: Manage a defined patch of properties, building strong and positive relationships with customers Deliver proactive tenancy management, early intervention and tenancy sustainment support Investigate and manage anti-social behaviour (ASB) cases, working collaboratively with partner agencies where required Lead on estate management, ensuring our neighbourhoods are safe, clean and well maintained Identify welfare concerns and provide appropriate support or referrals Take responsibility for safeguarding, recognising risks and responding in line with policy and best practice Work closely with colleagues and external partners to resolve issues effectively Provide a visible, customer-focused presence within our communities About You We're looking for individuals who: Have experience in housing management or a related role Are confident managing ASB cases and complex tenancy issues Understand welfare support and safeguarding responsibilities Are proactive, resilient and solution-focused Can manage a varied workload and prioritise effectively Communicate clearly and professionally, both verbally and in writing Are passionate about delivering excellent customer service Why Join Us? Reduced patch sizes to enable meaningful customer engagement A supportive and collaborative team environment The opportunity to help shape and strengthen our housing service Ongoing professional development and training If you're motivated, customer-focused, and ready to be part of a team that is investing in doing things better, we'd love to hear from you. About us At Greatwell Homes, we own and manage around 5,000 homes with a £23 million turnover, and our mission is to "partner with customers and communities to shape places people are proud to call home." We're proud to be a progressive, forward-thinking housing association, committed to delivering excellent services for our customers and a great working environment for our colleagues.
04/03/2026
Full time
Neighbourhood Housing Officer Wellingborough £37,239 Join Our Expanding Neighbourhood Housing Team We're growing! As part of our continued commitment to delivering excellent services to our customers, we are recruiting two new Neighbourhood housing Officers to join our Housing Team. This expansion will reduce patch sizes, allowing us to work more closely and proactively with our customers. It's an exciting time to join us as we strengthen our service offer and invest in delivering a more personal, responsive housing service. About the Role As a member of our Housing Team, you will: Manage a defined patch of properties, building strong and positive relationships with customers Deliver proactive tenancy management, early intervention and tenancy sustainment support Investigate and manage anti-social behaviour (ASB) cases, working collaboratively with partner agencies where required Lead on estate management, ensuring our neighbourhoods are safe, clean and well maintained Identify welfare concerns and provide appropriate support or referrals Take responsibility for safeguarding, recognising risks and responding in line with policy and best practice Work closely with colleagues and external partners to resolve issues effectively Provide a visible, customer-focused presence within our communities About You We're looking for individuals who: Have experience in housing management or a related role Are confident managing ASB cases and complex tenancy issues Understand welfare support and safeguarding responsibilities Are proactive, resilient and solution-focused Can manage a varied workload and prioritise effectively Communicate clearly and professionally, both verbally and in writing Are passionate about delivering excellent customer service Why Join Us? Reduced patch sizes to enable meaningful customer engagement A supportive and collaborative team environment The opportunity to help shape and strengthen our housing service Ongoing professional development and training If you're motivated, customer-focused, and ready to be part of a team that is investing in doing things better, we'd love to hear from you. About us At Greatwell Homes, we own and manage around 5,000 homes with a £23 million turnover, and our mission is to "partner with customers and communities to shape places people are proud to call home." We're proud to be a progressive, forward-thinking housing association, committed to delivering excellent services for our customers and a great working environment for our colleagues.
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
04/03/2026
Seasonal
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
Building Surveyor (Maintenance) for the United Reform Church (Thames North Synod Property Team) Salary: 55,000 - 57,000 Location: Home-based with regular London/UK travel Contract: Full-time Closing Date: 18th January Hays are working exclusively with Thames North Synod on this appointment. About the Role We are seeking a skilled Property Officer to join the Thames North Synod property team. This is an exciting opportunity to provide expert advice and hands-on support for property matters across the Synod, including development, repair, maintenance, sustainability enhancements, and refurbishment projects.You will play a key role in ensuring proposals for property development and related funding applications are well-researched and presented, enabling informed decision-making by the Resources Committee. Additionally, you will oversee Synod-owned investment properties-commercial, residential, and retirement housing-ensuring compliance with landlord responsibilities and statutory requirements. Key Responsibilities Collaborate with the Property Team to deliver property services aligned with Synod mission objectives. Support churches in developing proposals for property development, refurbishment, and repair. Promote sustainability and ECO initiatives within the Synod. Manage building contracts and ensure compliance with statutory requirements. Oversee maintenance of Synod-owned properties, including residential investment properties. Liaise with letting agents, insurance brokers, and contractors. Prepare reports for the Resources Committee and attend relevant meetings. Respond to emergency property issues and manage out-of-hours repairs. Person Specification Essential: Minimum HNC/HND in Building Surveying or Facilities Management. Hands-on experience in assessing feasibility and costs for building projects. Strong project management skills and ability to work with architects, surveyors, and contractors. Knowledge of Health & Safety legislation. Excellent communication and relationship-building skills. Proficiency in MS Office and strategic thinking ability. Driving licence and own vehicle. Desirable: Understanding of local church operations and networks in the building industry. Additional Information 31 days annual leave (including bank holidays). Contributory pension scheme. Enhanced DBS and safeguarding training required. Interested?Apply now through Hays, who are working exclusively on this role. For more information or to submit your application, please contact Molly Spencer at Hays Property Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
04/03/2026
Full time
Building Surveyor (Maintenance) for the United Reform Church (Thames North Synod Property Team) Salary: 55,000 - 57,000 Location: Home-based with regular London/UK travel Contract: Full-time Closing Date: 18th January Hays are working exclusively with Thames North Synod on this appointment. About the Role We are seeking a skilled Property Officer to join the Thames North Synod property team. This is an exciting opportunity to provide expert advice and hands-on support for property matters across the Synod, including development, repair, maintenance, sustainability enhancements, and refurbishment projects.You will play a key role in ensuring proposals for property development and related funding applications are well-researched and presented, enabling informed decision-making by the Resources Committee. Additionally, you will oversee Synod-owned investment properties-commercial, residential, and retirement housing-ensuring compliance with landlord responsibilities and statutory requirements. Key Responsibilities Collaborate with the Property Team to deliver property services aligned with Synod mission objectives. Support churches in developing proposals for property development, refurbishment, and repair. Promote sustainability and ECO initiatives within the Synod. Manage building contracts and ensure compliance with statutory requirements. Oversee maintenance of Synod-owned properties, including residential investment properties. Liaise with letting agents, insurance brokers, and contractors. Prepare reports for the Resources Committee and attend relevant meetings. Respond to emergency property issues and manage out-of-hours repairs. Person Specification Essential: Minimum HNC/HND in Building Surveying or Facilities Management. Hands-on experience in assessing feasibility and costs for building projects. Strong project management skills and ability to work with architects, surveyors, and contractors. Knowledge of Health & Safety legislation. Excellent communication and relationship-building skills. Proficiency in MS Office and strategic thinking ability. Driving licence and own vehicle. Desirable: Understanding of local church operations and networks in the building industry. Additional Information 31 days annual leave (including bank holidays). Contributory pension scheme. Enhanced DBS and safeguarding training required. Interested?Apply now through Hays, who are working exclusively on this role. For more information or to submit your application, please contact Molly Spencer at Hays Property Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Project Manager Location : Midlands Working across multiple sites Salary: £50K - £55K per annum + £5,500 Car Allowance + Discretionary 10% Bonus Contract & Hours: Full time, Permanent Hours : 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Lead High-Quality Construction Projects from Concept to Completion Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites. You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget. This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover. What You ll Be Doing As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include: Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors. Developing and managing project programmes to ensure timely and efficient delivery. Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives. Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates. Ensuring all sites are appropriately resourced both internally and across the supply chain. Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations. Attending operations meetings and producing relevant project reports. Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines. In order to be essential in this role you must have: Minimum 7 years experience within the construction industry SMSTS CSCS card First Aid certification Strong leadership and team-management abilities Ability to plan and organise resources effectively to meet tight deadlines Strong problem-solving ability and analytical thinking Proficiency in Outlook, Excel and general IT Experience in retrofit processes including assessments, designs and lodgements Full UK driving licence It would be great if you had: NVQ Level 7 Diploma in Construction Senior Management IOSH Managing Safely Experience in energy efficiency and/or social housing projects Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to Lead With Impact If you re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we d love to hear from you. Apply today and take the next step in your career.
04/03/2026
Full time
Project Manager Location : Midlands Working across multiple sites Salary: £50K - £55K per annum + £5,500 Car Allowance + Discretionary 10% Bonus Contract & Hours: Full time, Permanent Hours : 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Lead High-Quality Construction Projects from Concept to Completion Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites. You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget. This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover. What You ll Be Doing As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include: Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors. Developing and managing project programmes to ensure timely and efficient delivery. Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives. Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates. Ensuring all sites are appropriately resourced both internally and across the supply chain. Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations. Attending operations meetings and producing relevant project reports. Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines. In order to be essential in this role you must have: Minimum 7 years experience within the construction industry SMSTS CSCS card First Aid certification Strong leadership and team-management abilities Ability to plan and organise resources effectively to meet tight deadlines Strong problem-solving ability and analytical thinking Proficiency in Outlook, Excel and general IT Experience in retrofit processes including assessments, designs and lodgements Full UK driving licence It would be great if you had: NVQ Level 7 Diploma in Construction Senior Management IOSH Managing Safely Experience in energy efficiency and/or social housing projects Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to Lead With Impact If you re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we d love to hear from you. Apply today and take the next step in your career.
Tenant Liaison Officer Twickenham Salary: £27,000 per annum Key Benefits Basic salary of £27,000 to £30,000 per annum Company car allowance £3,000 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role & Responsibilities Support and consult with residents regarding works to their homes Work with vulnerable tenants accommodating any additional needs they may have Log and record data ensuring polies are procedures are followed in line with GDPR. Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email Work includes installation of air source heat pumps(heating), and EWI works Ensure a smooth process for tenants throughout work being undertaken Attend consultation events and answer questions Carry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks in the Northwest Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a tenant liaison office / resident liaison officer Full UK driving license. CSCS card Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.
04/03/2026
Full time
Tenant Liaison Officer Twickenham Salary: £27,000 per annum Key Benefits Basic salary of £27,000 to £30,000 per annum Company car allowance £3,000 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role & Responsibilities Support and consult with residents regarding works to their homes Work with vulnerable tenants accommodating any additional needs they may have Log and record data ensuring polies are procedures are followed in line with GDPR. Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email Work includes installation of air source heat pumps(heating), and EWI works Ensure a smooth process for tenants throughout work being undertaken Attend consultation events and answer questions Carry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks in the Northwest Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a tenant liaison office / resident liaison officer Full UK driving license. CSCS card Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.
Role : Private Sector Housing Officer - London Borough of Harrow Location : Harrow, Middlesex, HA3 8NT Pay : 26.12 - 29.65 per hour (Umbrella) Contract : Full time, temporary assignment Start : ASAP About the Role: London Borough of Harrow is seeking an experienced Private Sector Housing Officer to join its busy Private Sector Housing team. You'll play a key role in improving housing standards across the borough, ensuring residents live in safe, healthy, and well managed homes. This is an excellent opportunity for someone with strong technical knowledge of housing legislation and a passion for protecting tenants' rights. Key Responsibilities: Carry out inspections of privately rented properties using the Housing Health and Safety Rating System (HHSRS). Identify hazards, assess risks, and determine the most appropriate enforcement action. Manage and enforce HMO licensing, selective licensing, and additional licensing schemes. Investigate complaints relating to disrepair, overcrowding, illegal eviction, and landlord harassment. Prepare and serve statutory notices, civil penalties, and other enforcement actions under the Housing Act 2004 and related legislation. Provide advice and guidance to landlords, tenants, and managing agents on legal responsibilities and best practice. Work collaboratively with internal teams and external partners including Environmental Health, Fire Services, and Social Care. Maintain accurate case records, evidence files, and reports to support enforcement decisions. Skills & Experience Required: Strong working knowledge of housing legislation, including HHSRS, HMO regulations, and enforcement powers. Experience conducting property inspections and preparing enforcement notices. Ability to manage a varied caseload and work independently. Excellent communication skills with the ability to engage confidently with landlords, tenants, and partner agencies. A background in Environmental Health, Housing Standards, or similar regulatory roles is highly desirable. HHSRS certification is preferred (or willingness to work towards it). About Pertemps: Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times' Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction. About Harrow: The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406. Important Notice: Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit (url removed)
03/03/2026
Seasonal
Role : Private Sector Housing Officer - London Borough of Harrow Location : Harrow, Middlesex, HA3 8NT Pay : 26.12 - 29.65 per hour (Umbrella) Contract : Full time, temporary assignment Start : ASAP About the Role: London Borough of Harrow is seeking an experienced Private Sector Housing Officer to join its busy Private Sector Housing team. You'll play a key role in improving housing standards across the borough, ensuring residents live in safe, healthy, and well managed homes. This is an excellent opportunity for someone with strong technical knowledge of housing legislation and a passion for protecting tenants' rights. Key Responsibilities: Carry out inspections of privately rented properties using the Housing Health and Safety Rating System (HHSRS). Identify hazards, assess risks, and determine the most appropriate enforcement action. Manage and enforce HMO licensing, selective licensing, and additional licensing schemes. Investigate complaints relating to disrepair, overcrowding, illegal eviction, and landlord harassment. Prepare and serve statutory notices, civil penalties, and other enforcement actions under the Housing Act 2004 and related legislation. Provide advice and guidance to landlords, tenants, and managing agents on legal responsibilities and best practice. Work collaboratively with internal teams and external partners including Environmental Health, Fire Services, and Social Care. Maintain accurate case records, evidence files, and reports to support enforcement decisions. Skills & Experience Required: Strong working knowledge of housing legislation, including HHSRS, HMO regulations, and enforcement powers. Experience conducting property inspections and preparing enforcement notices. Ability to manage a varied caseload and work independently. Excellent communication skills with the ability to engage confidently with landlords, tenants, and partner agencies. A background in Environmental Health, Housing Standards, or similar regulatory roles is highly desirable. HHSRS certification is preferred (or willingness to work towards it). About Pertemps: Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times' Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction. About Harrow: The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406. Important Notice: Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit (url removed)
Job Advertisement: Security Officer Location: Various sites across West London Contract: Full-time / Shift work (rotational 24/7 coverage) Our client is seeking a Security Operations Officer to deliver a professional and responsive security service across their sites. This role is key to maintaining the safety of staff, visitors, and service users, while supporting operational and security needs. Key Responsibilities Respond to security incidents, emergencies, and alarm activations. Conduct regular patrols of buildings, grounds, and perimeters, documenting activity accurately. Carry out building and outdoor searches when required. Escort staff and visitors safely between locations as requested. Maintain electronic security logs and reports in line with protocols. Support porter duties, including mail services and general assistance. Patrol and manage car park areas, including enforcement, cash collection, and safety. Liaise with staff, visitors, the public, and local authorities as needed. Implement locking and unlocking procedures to maintain site safety. Participate in physical interventions when necessary. Work flexibly across a rotational 24/7 shift pattern. Present a professional appearance and maintain courteous behaviour at all times. Candidate Requirements Essential: Previous experience in security and working with the public. Ability to work independently and as part of a team. Physically fit for prolonged patrols and standing. Competent in Microsoft Office, radios, and security procedures. Able to prioritize tasks and remain calm under pressure. Clean UK driving licence. Willingness to undertake IT/security training as required SIA Frontline Manned Guarding Licence or NVQ Level 2 in Security. Desirable: Experience in a healthcare or hospital environment. Knowledge of CCTV systems and car park enforcement procedures. Benefits Work for a client committed to high standards of safety and professionalism. Variety of duties across multiple sites. Opportunity for ongoing training and development. Make a tangible difference in ensuring the safety of staff, service users, and visitors.
03/03/2026
Seasonal
Job Advertisement: Security Officer Location: Various sites across West London Contract: Full-time / Shift work (rotational 24/7 coverage) Our client is seeking a Security Operations Officer to deliver a professional and responsive security service across their sites. This role is key to maintaining the safety of staff, visitors, and service users, while supporting operational and security needs. Key Responsibilities Respond to security incidents, emergencies, and alarm activations. Conduct regular patrols of buildings, grounds, and perimeters, documenting activity accurately. Carry out building and outdoor searches when required. Escort staff and visitors safely between locations as requested. Maintain electronic security logs and reports in line with protocols. Support porter duties, including mail services and general assistance. Patrol and manage car park areas, including enforcement, cash collection, and safety. Liaise with staff, visitors, the public, and local authorities as needed. Implement locking and unlocking procedures to maintain site safety. Participate in physical interventions when necessary. Work flexibly across a rotational 24/7 shift pattern. Present a professional appearance and maintain courteous behaviour at all times. Candidate Requirements Essential: Previous experience in security and working with the public. Ability to work independently and as part of a team. Physically fit for prolonged patrols and standing. Competent in Microsoft Office, radios, and security procedures. Able to prioritize tasks and remain calm under pressure. Clean UK driving licence. Willingness to undertake IT/security training as required SIA Frontline Manned Guarding Licence or NVQ Level 2 in Security. Desirable: Experience in a healthcare or hospital environment. Knowledge of CCTV systems and car park enforcement procedures. Benefits Work for a client committed to high standards of safety and professionalism. Variety of duties across multiple sites. Opportunity for ongoing training and development. Make a tangible difference in ensuring the safety of staff, service users, and visitors.
Job Specification for Housing Transformation Manager Location: Windsor Contract Type: Temporary (6-month contract) Day Rate: 400+ per day Purpose of the Job Role The Housing Transformation Manager will be accountable for the management of the Housing and Public Protection Business Support team, including analysts and housing complaints and review officers. The role involves leading and overseeing various transformation projects, providing support to the leadership, management, and delivery of the Housing and Public Protection Service. Main Duties and Responsibilities Manage the business support functions, including budget oversight and line management of service analysts and complaints/review officers. Coordinate and respond to key technology and ICT development projects within the service. Update procedures, monitor data capture, and oversee the development of analyst functions, including the production of needs assessments and performance dashboards. Handle responses to FOIs, member enquiries, complaints, statutory reviews, and appeals under housing legislation. Oversee legal appeals and identify improvement and training opportunities arising from complaints and reviews. Develop operational procedures, policies, and strategies, ensuring effective management and financial and performance monitoring of contracts. Deputise for the Assistant Director as required. Person Specification Qualifications/Education/Training: Essential: Level 5 or 6 qualification in a relevant field (e.g., Diploma in Housing Studies, BA in Housing Studies, BSc in Environmental Health) or proven mid-senior level experience in housing management or public protection. Desirable: Level 7 qualification (e.g., Masters in Public Administration), project Essential: Extensive experience in leading business improvement plans within housing and the public sector, comprehensive understanding of housing or public protection issues, and experience managing people, budgets, and teams.
03/03/2026
Contract
Job Specification for Housing Transformation Manager Location: Windsor Contract Type: Temporary (6-month contract) Day Rate: 400+ per day Purpose of the Job Role The Housing Transformation Manager will be accountable for the management of the Housing and Public Protection Business Support team, including analysts and housing complaints and review officers. The role involves leading and overseeing various transformation projects, providing support to the leadership, management, and delivery of the Housing and Public Protection Service. Main Duties and Responsibilities Manage the business support functions, including budget oversight and line management of service analysts and complaints/review officers. Coordinate and respond to key technology and ICT development projects within the service. Update procedures, monitor data capture, and oversee the development of analyst functions, including the production of needs assessments and performance dashboards. Handle responses to FOIs, member enquiries, complaints, statutory reviews, and appeals under housing legislation. Oversee legal appeals and identify improvement and training opportunities arising from complaints and reviews. Develop operational procedures, policies, and strategies, ensuring effective management and financial and performance monitoring of contracts. Deputise for the Assistant Director as required. Person Specification Qualifications/Education/Training: Essential: Level 5 or 6 qualification in a relevant field (e.g., Diploma in Housing Studies, BA in Housing Studies, BSc in Environmental Health) or proven mid-senior level experience in housing management or public protection. Desirable: Level 7 qualification (e.g., Masters in Public Administration), project Essential: Extensive experience in leading business improvement plans within housing and the public sector, comprehensive understanding of housing or public protection issues, and experience managing people, budgets, and teams.
We are currently recruiting for a Health and Safety Officer with good knowledge and experience of health and safety in a corporate office environment to join a leading professional services business. The main purpose of the role will be responsibility for the effective and efficient compliance of the firm maintaining a safe working environment for its state of the art brand new corporate head office. General responsibilities will include updating and revising aspects of company policies, procedures and legal obligations, coordinating all H&S issues and coordination of in-house training. Previous administration experience within a corporate environment is essential A recognised H&S qualification such as IOSH or NEBOSH would be beneficial. Risk Assessments: Identify potential workplace hazards and develop strategies to reduce or eliminate risks. Inspections & Audits: Conduct regular site visits to ensure safety procedures are being followed and equipment is maintained correctly. Policy Development: Draft, implement and regularly review health and safety policies in line with current legislation. Incident Investigation: Lead investigations into accidents, near-misses and work-related illnesses to determine root causes and prevent recurrence. Training & Education: Design and deliver safety inductions, toolbox talks and specialist training (e.g., manual handling or fire safety) to staff at all levels. Legal Compliance: Maintain records of accidents and ensure all required safety documentation is up to date for regulatory inspections This role is an amazing opportunity to join an inclusive and progressive working environment and be part of a supportive team. You will have a strong focus on outstanding service delivery and be an organised and methodical individual.
03/03/2026
Full time
We are currently recruiting for a Health and Safety Officer with good knowledge and experience of health and safety in a corporate office environment to join a leading professional services business. The main purpose of the role will be responsibility for the effective and efficient compliance of the firm maintaining a safe working environment for its state of the art brand new corporate head office. General responsibilities will include updating and revising aspects of company policies, procedures and legal obligations, coordinating all H&S issues and coordination of in-house training. Previous administration experience within a corporate environment is essential A recognised H&S qualification such as IOSH or NEBOSH would be beneficial. Risk Assessments: Identify potential workplace hazards and develop strategies to reduce or eliminate risks. Inspections & Audits: Conduct regular site visits to ensure safety procedures are being followed and equipment is maintained correctly. Policy Development: Draft, implement and regularly review health and safety policies in line with current legislation. Incident Investigation: Lead investigations into accidents, near-misses and work-related illnesses to determine root causes and prevent recurrence. Training & Education: Design and deliver safety inductions, toolbox talks and specialist training (e.g., manual handling or fire safety) to staff at all levels. Legal Compliance: Maintain records of accidents and ensure all required safety documentation is up to date for regulatory inspections This role is an amazing opportunity to join an inclusive and progressive working environment and be part of a supportive team. You will have a strong focus on outstanding service delivery and be an organised and methodical individual.
Role : Private Sector Housing Officer - London Borough of Harrow Location : Harrow, Middlesex, HA3 8NT Pay : £26.12 - £29.65 per hour (Umbrella) Contract : Full time, temporary assignment Start : ASAP About the Role: London Borough of Harrow is seeking an experienced Private Sector Housing Officer to join its busy Private Sector Housing team. You'll play a key role in improving housing standards across the borough, ensuring residents live in safe, healthy, and well managed homes. This is an excellent opportunity for someone with strong technical knowledge of housing legislation and a passion for protecting tenants' rights. Key Responsibilities: Carry out inspections of privately rented properties using the Housing Health and Safety Rating System (HHSRS). Identify hazards, assess risks, and determine the most appropriate enforcement action. Manage and enforce HMO licensing, selective licensing, and additional licensing schemes. Investigate complaints relating to disrepair, overcrowding, illegal eviction, and landlord harassment. Prepare and serve statutory notices, civil penalties, and other enforcement actions under the Housing Act 2004 and related legislation. Provide advice and guidance to landlords, tenants, and managing agents on legal responsibilities and best practice. Work collaboratively with internal teams and external partners including Environmental Health, Fire Services, and Social Care. Maintain accurate case records, evidence files, and reports to support enforcement decisions. Skills & Experience Required: Strong working knowledge of housing legislation, including HHSRS, HMO regulations, and enforcement powers. Experience conducting property inspections and preparing enforcement notices. Ability to manage a varied caseload and work independently. Excellent communication skills with the ability to engage confidently with landlords, tenants, and partner agencies. A background in Environmental Health, Housing Standards, or similar regulatory roles is highly desirable. HHSRS certification is preferred (or willingness to work towards it). About Pertemps: Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times' Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction. About Harrow: The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406. Important Notice: Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit
03/03/2026
Seasonal
Role : Private Sector Housing Officer - London Borough of Harrow Location : Harrow, Middlesex, HA3 8NT Pay : £26.12 - £29.65 per hour (Umbrella) Contract : Full time, temporary assignment Start : ASAP About the Role: London Borough of Harrow is seeking an experienced Private Sector Housing Officer to join its busy Private Sector Housing team. You'll play a key role in improving housing standards across the borough, ensuring residents live in safe, healthy, and well managed homes. This is an excellent opportunity for someone with strong technical knowledge of housing legislation and a passion for protecting tenants' rights. Key Responsibilities: Carry out inspections of privately rented properties using the Housing Health and Safety Rating System (HHSRS). Identify hazards, assess risks, and determine the most appropriate enforcement action. Manage and enforce HMO licensing, selective licensing, and additional licensing schemes. Investigate complaints relating to disrepair, overcrowding, illegal eviction, and landlord harassment. Prepare and serve statutory notices, civil penalties, and other enforcement actions under the Housing Act 2004 and related legislation. Provide advice and guidance to landlords, tenants, and managing agents on legal responsibilities and best practice. Work collaboratively with internal teams and external partners including Environmental Health, Fire Services, and Social Care. Maintain accurate case records, evidence files, and reports to support enforcement decisions. Skills & Experience Required: Strong working knowledge of housing legislation, including HHSRS, HMO regulations, and enforcement powers. Experience conducting property inspections and preparing enforcement notices. Ability to manage a varied caseload and work independently. Excellent communication skills with the ability to engage confidently with landlords, tenants, and partner agencies. A background in Environmental Health, Housing Standards, or similar regulatory roles is highly desirable. HHSRS certification is preferred (or willingness to work towards it). About Pertemps: Pertemps Recruitment Partnership has been a trusted name in staffing solutions for nearly 60 years. Recognised as an Investor in People and consistently ranked among The Sunday Times' Best 100 Companies to Work For (14 years running), Pertemps is committed to supporting your career development and job satisfaction. About Harrow: The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London, Harrow offers quick access to Euston (13 minutes via Harrow & Wealdstone station), the Metropolitan Line, Watford DC Line, national rail services, and major roads including the M1, M25, and A406. Important Notice: Your personal information may be shared with Cifas to help prevent fraud and unlawful conduct. If fraudulent activity is detected, it may affect access to services or employment. For more details, please visit
Building Surveyor (Maintenance) for the United Reform Church (Thames North Synod Property Team) Salary: £55,000 - £57,000Location: Home-based with regular London/UK travelContract: Full-timeClosing Date: 18th JanuaryHays are working exclusively with Thames North Synod on this appointment. About the Role We are seeking a skilled Property Officer to join the Thames North Synod property team. This is an exciting opportunity to provide expert advice and hands-on support for property matters across the Synod, including development, repair, maintenance, sustainability enhancements, and refurbishment projects.You will play a key role in ensuring proposals for property development and related funding applications are well-researched and presented, enabling informed decision-making by the Resources Committee. Additionally, you will oversee Synod-owned investment properties-commercial, residential, and retirement housing-ensuring compliance with landlord responsibilities and statutory requirements. Key Responsibilities Collaborate with the Property Team to deliver property services aligned with Synod mission objectives. Support churches in developing proposals for property development, refurbishment, and repair. Promote sustainability and ECO initiatives within the Synod. Manage building contracts and ensure compliance with statutory requirements. Oversee maintenance of Synod-owned properties, including residential investment properties. Liaise with letting agents, insurance brokers, and contractors. Prepare reports for the Resources Committee and attend relevant meetings. Respond to emergency property issues and manage out-of-hours repairs. Person Specification Essential: Minimum HNC/HND in Building Surveying or Facilities Management. Hands-on experience in assessing feasibility and costs for building projects. Strong project management skills and ability to work with architects, surveyors, and contractors. Knowledge of Health & Safety legislation. Excellent communication and relationship-building skills. Proficiency in MS Office and strategic thinking ability. Driving licence and own vehicle. Desirable: Understanding of local church operations and networks in the building industry. Additional Information 31 days annual leave (including bank holidays). Contributory pension scheme. Enhanced DBS and safeguarding training required. Interested?Apply now through Hays, who are working exclusively on this role. For more information or to submit your application, please contact Molly Spencer at Hays Property Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
03/03/2026
Full time
Building Surveyor (Maintenance) for the United Reform Church (Thames North Synod Property Team) Salary: £55,000 - £57,000Location: Home-based with regular London/UK travelContract: Full-timeClosing Date: 18th JanuaryHays are working exclusively with Thames North Synod on this appointment. About the Role We are seeking a skilled Property Officer to join the Thames North Synod property team. This is an exciting opportunity to provide expert advice and hands-on support for property matters across the Synod, including development, repair, maintenance, sustainability enhancements, and refurbishment projects.You will play a key role in ensuring proposals for property development and related funding applications are well-researched and presented, enabling informed decision-making by the Resources Committee. Additionally, you will oversee Synod-owned investment properties-commercial, residential, and retirement housing-ensuring compliance with landlord responsibilities and statutory requirements. Key Responsibilities Collaborate with the Property Team to deliver property services aligned with Synod mission objectives. Support churches in developing proposals for property development, refurbishment, and repair. Promote sustainability and ECO initiatives within the Synod. Manage building contracts and ensure compliance with statutory requirements. Oversee maintenance of Synod-owned properties, including residential investment properties. Liaise with letting agents, insurance brokers, and contractors. Prepare reports for the Resources Committee and attend relevant meetings. Respond to emergency property issues and manage out-of-hours repairs. Person Specification Essential: Minimum HNC/HND in Building Surveying or Facilities Management. Hands-on experience in assessing feasibility and costs for building projects. Strong project management skills and ability to work with architects, surveyors, and contractors. Knowledge of Health & Safety legislation. Excellent communication and relationship-building skills. Proficiency in MS Office and strategic thinking ability. Driving licence and own vehicle. Desirable: Understanding of local church operations and networks in the building industry. Additional Information 31 days annual leave (including bank holidays). Contributory pension scheme. Enhanced DBS and safeguarding training required. Interested?Apply now through Hays, who are working exclusively on this role. For more information or to submit your application, please contact Molly Spencer at Hays Property Recruitment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk