67 jobs found

Are you an experienced Damp and Mould Manager looking to make a significant impact within the social housing sector? Our client is seeking a highly motivated Manager with expertise in damp, mould and condensation to lead a specialist team within a fast-paced housing environment. This is an excellent opportunity for an experienced professional to oversee complex cases, drive continuous service improvements, and help ensure residents live in safe, healthy, and well-maintained homes. You will be responsible for overseeing inspections, assessments and remedial solutions relating to damp, mould and condensation issues across occupied and void social housing properties. You will play a vital role in ensuring compliance with current housing legislation, improving customer satisfaction and embedding preventative measures to reduce recurring issues. This role offers the opportunity to lead and develop a team of surveyors and technical staff while working collaboratively with internal departments, contractors and external stakeholders. You will provide expert technical guidance on complex cases, oversee contractor performance and ensure all remedial works are delivered to the highest standards. You will also contribute to strategic planning, budget management and service development initiatives, helping to shape long-term improvements within the housing stock and resident experience. Key Responsibilities: Managing and leading a specialist Damp, Mould and Condensation team, including surveyors and trainee surveyors. Conducting and overseeing detailed inspections and assessments of damp, mould and condensation issues within occupied and void properties. Identifying root causes and specifying appropriate remedial actions and long-term preventative solutions. Producing detailed technical reports, specifications and recommendations for internal teams and contractors. Managing complex caseloads and supporting colleagues with technical expertise and guidance. Monitoring contractor performance and ensuring all works are completed in line with quality standards, compliance requirements and agreed timescales. Ensuring compliance with all relevant Health and Safety legislation, housing regulations and best practice standards. Liaising with residents, contractors, consultants and internal stakeholders to maintain excellent customer service throughout the process. Supporting budget management, procurement activities and planned works programmes relating to damp and mould remediation. Leading on service improvement initiatives, performance monitoring and KPI delivery. Carrying out site visits and inspections to ensure high-quality workmanship and resident satisfaction. Essential Skills and Experience: Proven experience managing damp, mould and condensation cases within social housing or residential property. Previous experience managing or supervising technical teams in a housing maintenance or repairs environment. Strong understanding of building pathology, diagnostic surveying techniques and remedial solutions. Extensive knowledge of current Health and Safety legislation and housing compliance requirements. Experience producing technical reports, specifications and planned works recommendations. Strong communication and stakeholder management skills with the ability to engage effectively with residents, contractors and senior management. Excellent organisational, analytical and problem-solving skills. Ability to manage multiple projects and priorities within a fast-paced environment. Degree qualification, RICS, CIOB or equivalent professional experience desirable.

Location: Luton Role: Supervisor Salary: 45,000 + Company Van Company: Tier 1 Maintenance Contractor. Role Overview We are looking for an experienced, site-based Repairs Supervisor to oversee our planned maintenance and upgrade programmes across Luton. In this permanent role, you will be responsible for managing subcontractors delivering high-quality kitchen and bathroom upgrades, boiler replacements, central heating installs, and window replacements. Key Responsibilities Subcontractor Management: Coordinate, monitor, and manage supply chain subcontractors across multiple trades, ensuring work is delivered to specification. On-Site Supervision: Conduct daily site visits across the Luton area to monitor progress, quality of work and adherence to schedules. Workstreams Covered: Oversee the delivery of: Kitchen and Bathroom upgrades. Boiler replacements and full Central Heating upgrades. Window and door replacements. Health & Safety: Enforce strict health and safety compliance on-site, ensuring RAMS (Risk Assessments and Method Statements) are followed. Quality Assurance: Sign off completed works, manage snags, and ensure high levels of tenant/resident satisfaction. Progress Reporting: Act as the primary link between the site teams and the contract manager, providing regular updates on progress and potential bottlenecks. Requirements & Qualifications Experience: Proven experience as a Repairs Supervisor, Site Supervisor, or Assistant Site Manager within social housing, residential, or public sector planned maintenance. Trade Knowledge: Strong technical understanding of domestic plumbing/heating, carpentry, and window installations. Management Skills: Confident in managing external subcontractors, handling disputes, and keeping programs on track. Certifications: Valid UK Driving Licence (Essential). SSSTS or SMSTS (Highly Desirable). CSCS Card (Desirable).

Job Title: Site Supervisor Job Type: Permanent, full time Location: Oldbury, Birmingham, and Dudley area Rate of pay: £41,000 per annum (dependent on experience) with company van and fuel card About the Role Our client is a well-established social housing contractor delivering high-quality planned maintenance, refurbishment, repairs and maintenance services to housing associations and local authorities across the Midlands. Due to continued growth, they are seeking an experienced Site Supervisor to oversee the delivery of planned works and responsive maintenance contracts across Oldbury, Birmingham and Dudley. The successful candidate will be responsible for managing operatives and subcontractors, ensuring works are completed safely, on time, within budget and to the highest quality standards. Key Responsibilities Supervise day-to-day site operations across planned and responsive maintenance contracts. Manage directly employed operatives and subcontractors to ensure efficient service delivery. Ensure all works are completed in accordance with client specifications, company procedures and health & safety regulations. Conduct site inspections, quality checks and toolbox talks. Monitor productivity, programme deadlines and contract performance. Liaise with residents, clients, contract managers and other stakeholders to resolve issues promptly and professionally. Ensure materials, labour and plant resources are effectively managed. Maintain accurate site records, reports and compliance documentation. Support the Contract Manager in achieving KPI targets and customer satisfaction objectives. Promote a positive health and safety culture across all projects. Candidate Requirements Formal qualification and training within the construction or building industry. Previous experience in a Site Supervisor role within social housing, planned maintenance, repairs or refurbishment projects. Strong understanding of contract management principles and service delivery requirements. Excellent knowledge of health and safety legislation and site compliance. Ability to manage multiple projects and adapt to changing priorities. Strong organisational skills with the ability to prioritise a busy and changing workload. Proven leadership and team management experience. Excellent communication and customer service skills. Full UK Driving Licence. Desirable SSSTS or SMSTS qualification. First Aid at Work certification. Experience working with housing associations and local authority clients. Knowledge of NHF Schedule of Rates. CSCS Card. Please contact our Recruitment specialists if you are available for this position Holli or maryrisa - (phone number removed) ARC GROUP A focus on recruitment, a passion for people.

Contracts Manager (Client Side) Social Housing Sector Bodmin or Truro, Cornwall Temporary Contract with Opportunity for Permanent Employment Competitive Hourly Rate Weekly Pay About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading housing provider seeking an experienced Contracts Manager to oversee the delivery of repairs, maintenance, voids and planned works contracts across its housing portfolio in Cornwall. The Role As a Client-Side Contracts Manager , you will be responsible for managing contractor and subcontractor performance, ensuring works are delivered safely, efficiently and in line with agreed contractual requirements. This role will see you acting as the client's representative, overseeing service delivery, monitoring contractor performance and ensuring residents receive a high-quality service. This is an excellent opportunity to join a respected organisation on a temporary basis, with the potential to secure a permanent position through the organisation's recruitment process. Key Responsibilities Manage and monitor the performance of contractors and subcontractors delivering housing maintenance, repairs, voids and planned works. Ensure contractors achieve agreed KPIs, SLAs and contractual performance targets. Undertake site inspections and quality audits to ensure works meet required standards. Monitor programmes of work, budgets and delivery timescales. Lead contractor review meetings and performance discussions. Investigate service failures, defects and complaints, ensuring appropriate corrective actions are implemented. Ensure compliance with health and safety legislation, policies and procedures. Work collaboratively with internal teams, residents and contractors to maintain excellent service delivery. Produce performance reports and management information for key stakeholders. Drive continuous improvement and identify opportunities to enhance contractor performance and customer outcomes. Requirements Previous experience in a Contracts Manager, Contract Performance Manager, Asset Management or Property Services role. Experience managing external contractors within social housing, construction, maintenance or facilities management environments. Strong understanding of contract management and performance monitoring. Knowledge of social housing maintenance, repairs and planned works. Good understanding of health and safety and contractor compliance requirements. Excellent communication, stakeholder management and organisational skills. Ability to analyse performance data and manage multiple priorities effectively. Full UK Driving Licence. What's on Offer Competitive hourly rate, dependent on experience. Weekly pay. Temporary contract with the opportunity to apply for a permanent position. Flexible working location based from either Bodmin, Truro, home. Opportunity to work with a leading housing organisation. Supportive team environment and potential for long-term career development. For further information or to apply, please contact Kirsty at Build Recruitment on (phone number removed) .

Customer Experience Manager Social Housing/Property Services Salary: Circa 40,000 - 45,000 DOE + benefits Location: North West (Regional role with occasional travel) Full-time, Permanent We are working with a well-established organisation within the property services sector to recruit a Customer Experience Manager to lead the day-to-day delivery of customer service across a regional operation. This is a fantastic opportunity for a proactive, people-focused manager who is passionate about improving the customer journey, supporting residents, driving service standards and leading a high-performing team. The Role As Customer Experience Manager, you will be responsible for leading a regional Customer Experience Team, ensuring customers receive a professional, responsive and consistent service at every stage of their journey. You will work closely with senior operational leaders, housing provider stakeholders and internal teams to ensure customer service activity is aligned with contract requirements, regional priorities and wider business objectives. This role would suit someone who can balance operational delivery with people leadership, someone confident managing complaints, improving processes, coaching colleagues and using feedback to drive continuous improvement. Key Responsibilities Lead, support and develop a team of Customer Experience Coordinators. Manage the day-to-day operations of the regional customer experience function. Oversee customer interactions, complaints, feedback and escalations, ensuring issues are resolved promptly and professionally. Support effective resource planning across the team, ensuring workloads are managed and priorities are met. Work closely with operational teams to ensure customer-related tasks and actions are completed efficiently. Build strong working relationships with housing provider stakeholders, customers, colleagues and wider regional teams. Support delivery of customer service initiatives, customer strategy activity and customer feedback processes. Gather and review performance information, customer insight and feedback to identify opportunities for service improvement. Attend customer and client meetings, both formal and informal, ensuring policies and procedures are followed. Promote a customer-first culture across the team and wider region. Support social value and community engagement activities where required. Ensure health and safety responsibilities are managed appropriately, including lone working requirements. Maintain high standards of confidentiality, GDPR compliance and professional conduct. About You You will ideally have experience within social housing, repairs and maintenance, property services, facilities management, construction, public sector services or another customer-led operational environment. Essential Experience Previous experience in customer service management or a similar leadership role. Experience managing, coaching or supporting a customer service team. Strong complaint handling and escalation management experience. Excellent communication and stakeholder management skills. Ability to influence, build relationships and work collaboratively across teams. Strong organisational skills with the ability to prioritise competing deadlines. Experience using customer systems, CRM platforms or feedback tools. Good problem-solving, reporting and analytical skills. A proactive, solution-focused and customer-first approach. Strong IT skills, including Microsoft Word, Excel, PowerPoint and Outlook. Desirable Experience Experience working within social housing, repairs and maintenance or property services. Knowledge of customer service standards within a regulated or resident-focused environment. Experience working with housing associations, local authorities or client-side stakeholders. Evidence of ongoing professional development. If you love engaging people and motivated by improving outcomes for customers, we would love to hear from you. Apply Now To apply, please send your CV or call Jess on (phone number removed). Social Housing, Property Services, Manager, Customer Experience Manager, North West

Technical Repairs Manager Are you an experienced Senior Surveyor or Maintenance Surveyor ready to take the next step into a strategic leadership role?Our client is seeking a highly capable Technical Repairs Manager to join their Property Services function, someone with strong technical expertise, proven people management experience, and a passion for driving high-quality resident outcomes.This is an exciting opportunity for an ambitious surveying professional who has already managed or mentored direct reports and is now looking to progress into a broader leadership position with responsibility for service delivery, compliance, contractor performance, and operational strategy. About the Role Reporting into the Operations Manager, the successful candidate will lead a specialist function responsible for complex repairs and compliance-related workstreams, including: Damp & Mould (Awaab's Law compliance) Disrepair case management Fire Risk Assessment (FRA) actions Contractor governance and performance Asset integrity and specialist repairs Budget and commercial management The role will involve overseeing a team of 3 direct reports , providing leadership, coaching, and performance management while ensuring high standards across all technical repair services.This position requires someone who can operate both strategically and operationally, comfortable inspecting properties and resolving complex defects, while also managing legal risk, contractor accountability, budgets, and senior stakeholder reporting. What We're Looking For Suitable candidates will bring: Significant experience within social housing, property services, or repairs Previous line management experience / direct reports Strong technical surveying knowledge, particularly around building defects and asset integrity Hands-on experience managing disrepair claims and working with legal teams Strong experience handling damp & mould cases , including root cause diagnosis and remediation strategies Knowledge of HHSRS , building pathology, and housing compliance requirements Experience managing contractors, KPIs, SLAs, and commercial performance Confidence working with senior stakeholders, residents, and external partnersThis role would particularly suit a Senior Surveyor seeking progression into management or an existing technical manager looking for a broader leadership challenge. Key Responsibilities Lead technical oversight of complex repairs, disrepair, and damp & mould cases Ensure compliance with statutory and regulatory obligations, including Awaab's Law Manage contractor performance, service quality, and cost control Oversee inspections, defect diagnosis, and technical resolution strategies Produce performance and risk reporting for senior leadership Drive service improvement and operational efficiencies Support complaint resolution, Ombudsman cases, and complex resident escalations Lead and develop a high-performing technical team Why Apply? This is more than a management role, it's an opportunity to influence service standards, shape operational strategy, and improve resident outcomes at scale.The successful candidate will join an organisation committed to quality, compliance, and continuous improvement, with the autonomy to make a genuine impact and a strong platform for long-term career progression. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

. Job Title: Compliance Manager Contracts Coordinator £35-45k Devon Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety, and Sales. We are currently working with a well-established social housing contractor who are looking to appoint a Compliance Manager to support the delivery of reactive maintenance and planned works contracts across Devon. The Role We are seeking an organised and proactive Compliance Manager to support the Contracts Managers in coordinating the successful delivery of reactive maintenance and planned works contracts within the social housing sector. This is a fully office-based position and would suit an individual with previous experience working within housing association maintenance contracts who has a strong understanding of building maintenance, compliance requirements, and scheduling works. The successful candidate will play a key role in ensuring contractual compliance, monitoring Service Level Agreements (SLAs), coordinating works programmes, supporting operational delivery, and maintaining high standards of customer service and contract performance. Key Responsibilities Support the Contracts Manager with the day-to-day coordination of reactive maintenance and planned works contracts. Ensure all works are delivered in line with contractual obligations, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Coordinate and schedule works efficiently, ensuring operatives and subcontractors are effectively allocated. Monitor work progress and ensure jobs are completed within agreed timescales. Maintain compliance records, certifications, and contract documentation. Liaise with housing associations, residents, operatives, subcontractors, and suppliers to ensure effective service delivery. Monitor outstanding works and proactively resolve scheduling or operational issues. Produce reports, spreadsheets, KPIs, and management information for internal and client reporting. Ensure all documentation is maintained accurately and in accordance with company procedures and contractual requirements. Support compliance audits and assist in implementing continuous improvements across contract delivery. Promote high standards of health and safety and statutory compliance throughout the contract. What We're Looking ForEssential Previous experience working within social housing maintenance or property services. Experience coordinating reactive repairs and planned maintenance contracts. Previous scheduling or planning experience within a housing maintenance environment. Good knowledge of building maintenance, repairs, and construction practices. Strong understanding of Service Level Agreements (SLAs), KPIs, and contract compliance. Experience supporting Contracts Managers or operational teams. Excellent organisational skills with exceptional attention to detail. Strong communication skills with the ability to build effective working relationships. Excellent IT skills including Microsoft Excel, Word, and Outlook. Ability to prioritise workloads and work effectively in a fast-paced environment. Desirable Experience working directly for a social housing contractor. Knowledge of statutory compliance within property maintenance, including gas, electrical, fire safety, asbestos, and water hygiene. Experience using scheduling, workforce management, or housing maintenance systems. Understanding of NHF Schedule of Rates or similar maintenance contracts. Experience producing contract performance reports and client-facing KPIs. Benefits Competitive salary package. Stable, long-term opportunity with a growing contractor. Office-based role with a supportive and experienced team. Opportunities for ongoing training and career progression. Company benefits package. If you are interested in applying for the Compliance Manager role, apply now or contact Build Recruitment for a confidential discussion. We'll take the time to understand your career history and motivations for a new role. We'll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sectors and will work with you to identify opportunities that best match your skills, experience, and career aspirations. Please call Kirsty at Build Recruitment on (phone number removed).

Here is a professional, high-impact job advertisement tailored for your senior HSE role. It is structured to attract a highly experienced leader by highlighting the competitive 70,000+ package, the premium benefits, and the specific strategic and hands-on requirements of the position. Health, Safety & Environmental (HSE) Manager Location: Westminster (Maida Vale), London - with frequent regional site travel Salary: 70,000+ per annum (Depending on experience) + Company Car / Car Allowance Contract Type: Full-time, Permanent About Us We are a leading organization dedicated to delivering top-tier property infrastructure and maintenance operations. We thrive on a positive, proactive safety culture and are committed to keeping our workplaces, projects, and communities safe, compliant, and sustainable. We have an exciting opportunity for a senior Health, Safety and Environmental (HSE) Manager to join our Westminster team based out of Maida Vale. About the Role As our HSE Manager, you will act as the principal authority on statutory compliance across all operational activities, ensuring our processes, systems, and site works strictly align with current legislation and industry best practices. This is a dynamic role that perfectly balances corporate strategy with hands-on delivery. You will work closely with project teams and business hubs, providing the technical expertise, mentoring, and education needed to uphold our regulatory obligations and ISO management systems. Managing a multi-site workforce, you will split your time between strategic planning and conducting frequent on-site audits and inspections across our social housing portfolio. Key Responsibilities Statutory Compliance & ISO: Advise on the statutory compliance of all regional activities, ensuring absolute adherence to policy, health and safety legislation, and our internal ISO management systems through regular audits. Culture & Engagement: Promote a highly positive and proactive approach to HSE management, building strong relationships to influence, engage, and mentor stakeholders at all levels of the business. Incident Investigation: Lead thorough investigations into workplace accidents or incidents, identifying root causes and implementing robust corrective actions. Reporting & Analysis: Compile factual, clear, and concise HSE performance reports for senior management and clients. Site Auditing: Conduct regular, hands-on health, safety, and environmental inspections across a varied, multi-site social housing and facilities estate. What We Are Looking For Sector Background: Essential. A proven track record working within Social Housing, Responsive Repairs & Maintenance, or Facilities Management (FM) environments. Qualifications: You must hold a NEBOSH Construction Certificate as a absolute minimum, and ideally be working towards a NEBOSH Diploma (or equivalent professional tier). Experience: Extensive hands-on industry experience with a strong track record of managing health and safety across multi-site workforces. Communication & Influence: Exceptional communication and written English skills, with the professional gravitas required to educate, influence, and drive best practices across different stakeholder levels. Driving Licence: Must hold a valid, full UK driving licence (manual or automatic) for a minimum of 12 months. The Benefits Package We offer an industry-leading employment package starting from day one, including: Financial Reward: Base salary of 70,000+ accompanied by a Company Car or Car Allowance . Bonuses: Profit Share Discretionary Annual Bonus Scheme. Health & Well-being: Private Health Insurance (or Westfield Healthcare Cash Plan including 24hr GP, dental, optical), extensive Wellbeing Support, and Employee Assistance Programmes (EAP). Time Off: 26 Days Holiday + Bank Holidays (with Buy & Sell holiday schemes and Flexible Bank Holidays). Future Security: Enhanced Pension Plan, Life Assurance, Accident Cover, and Share Save schemes. Family & Lifestyle: Enhanced Maternity & Paternity Pay, Cycle to Work scheme, Work Perks discounts/vouchers, and 2 days paid volunteering leave. Professional Development: Funded professional subscriptions and extensive learning & development opportunities. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Regional Disrepair Manager Location: North London (Hybrid) Salary: 59,000- 64,000 per annum Job Type: Permanent Full-Time The Role We're working with a leading organisation in the housing sector to recruit an experienced Regional Disrepair Manager. This is an excellent opportunity to lead a team responsible for delivering high-quality disrepair and responsive repairs services across a residential property portfolio. You'll oversee disrepair cases, complex repairs, insurance claims, complaints and contractor performance, ensuring works are delivered efficiently, compliantly and with a strong focus on customer service. Key Responsibilities Lead and develop a team of Property Surveyors and support staff. Manage housing disrepair cases, complex repairs and responsive maintenance. Monitor contractor performance and ensure contractual compliance. Manage budgets, KPIs and operational performance. Work closely with legal teams and key stakeholders. Drive service improvements and ensure excellent customer outcomes. About You You'll have: Experience managing housing disrepair within social housing or a similar environment. Strong leadership and contractor management experience. Knowledge of responsive repairs and property maintenance. Excellent stakeholder management and communication skills. Budget management experience and a focus on service improvement. A full UK driving licence and access to a vehicle with business insurance. If you're an experienced property professional looking to step into a regional leadership role within housing, apply today.

Repairs Maintenance Planner Location: Kingston Upon Thames Rate: Up to £28K Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of planned maintenance works. Key Responsibilities Scheduling appointments and managing resident diaries. Planning and coordinating operatives' and contractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising and updating jobs on internal systems. Monitoring outstanding works and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and ensuring compliance with company procedures. Assisting the wider administration team with day-to-day office duties. Delivering excellent customer service and resolving scheduling queries. Skills & Experience Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workload and work effectively in a busy environment. Good IT skills including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. Role Overview We are seeking an experienced Floor Layer to join our team working on social housing properties. The successful candidate will be responsible for the installation of a range of resilient floor coverings, with a particular focus on flat lay vinyl flooring and cap and cove safety flooring in occupied and void residential properties. What You'll Deliver Prepare subfloors to a high standard, including cleaning, smoothing, levelling, and carrying out minor repairs. Install flat lay vinyl flooring in kitchens, bathrooms, communal areas, and other residential spaces. Fit cap and cove flooring systems, including forming coves and welding joints to achieve a watertight finish. Carry out hot and cold welding of vinyl flooring as required. Measure, cut and fit flooring materials accurately and efficiently. Ensure all work complies with manufacturer specifications, health and safety regulations, and contract quality standards. Work respectfully within occupied homes, maintaining a clean, safe and tidy working environment. Complete job sheets, risk assessments and relevant paperwork accurately. Liaise professionally with tenants, supervisors and contract managers. Deliver high-quality workmanship while meeting productivity and performance targets. About You Proven experience installing flat lay vinyl and cap and cove flooring. Experience working within social housing, local authority, healthcare or similar environments. Ability to prepare subfloors and use smoothing compounds effectively. Skilled in hot welding, cold welding and finishing techniques. Good understanding of health and safety practices and safe systems of work. Full UK driving licence. Ability to work independently and as part of a team. High attention to detail and commitment to quality workmanship. Reliable, punctual and self-motivated. Strong customer service and communication skills. Ability to meet productivity targets while maintaining excellent standards. Physical Requirements This role involves practical, hands-on work and requires a good level of mobility and manual dexterity. You may at times be required to work at height, in confined spaces or on uneven ground, and to use a range of hand and power tools safely and effectively. What We Offer Salary up to 38000 depending on experience. Company Van + fuel card (business use). Pension scheme and life assurance. 23 days' holiday + bank holidays. Perkbox benefits worth up to 350 per year, including discounts, perks and wellbeing support. 24/7 GP referral and wellbeing support service. 1 paid volunteer day. 2,000 refer-a-friend bonus after the referee passes probation. Opportunities for development and progression across Axis CLC. Why Axis CLC? Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Repairs Contract Manager Contract Manager Responsive Repairs Maintenance Operations Manager Social Housing Job Title: Repairs Contract Manager (Social Housing Maintenance) Location: Winchester (and surrounding contract patch) Salary Bracket: £50,000 £65,000 per annum (Depending on experience) Contract Type: Temp-to-Perm (Long-term career pathway on a major framework) Core Mechanics: Responsive Repairs, P&L Accountability, SOR Codes, KPI Management Are you an experienced Repairs Contract Manager , Maintenance Contract Manager , or Operations Manager with a proven track record in social housing Looking for an immediate, high-paying contract manager role with a seamless permanent pathway in the Winchester area We are urgently recruiting a Repairs Contract Manager to assume full operational, financial, and commercial responsibility for a major responsive repairs and maintenance framework covering the Hampshire patch. This position is ideal for a commercially sharp, driven leader who excels at managing direct labor forces, coordinating multi-trade sub-contractors, controlling substantial budgets, and driving strict KPI compliance. Why Apply for This Contract Manager Position Premium Salary: £50,000 £65,000 per annum. Job Security: Seamless temp-to-perm transition offering an immediate start backed by a long-term contract framework. Localized Leadership: Head up a high-performing regional team directly within the Winchester patch. Key Responsibilities: Operational Delivery: Oversee the day-to-day operations of a high-volume responsive repairs and maintenance framework, ensuring seamless execution across all trade workstreams. Financial & P&L Control: Manage the contract budget, control profit and loss (P&L), and utilize Schedule of Rates (SOR) codes to audit subcontractor accounts and maximize profitable delivery margins. KPI Management: Track, analyze, and optimize core performance indicators (KPIs) to drive first-time fix rates, minimize turnaround timelines, and maintain excellent tenant satisfaction. Compliance & Safety: Enforce an uncompromised Safety, Health, Environmental, and Quality (SHEQ) culture across all live sites, ensuring absolute compliance with current housing regulations and building codes. Stakeholder Management: Act as the primary point of escalation, building robust relationships with housing officers, local authority clients, and internal commercial teams. Requirements: Sector Experience: Proven background as a Contract Manager or Operations Manager running high-volume responsive repairs and maintenance frameworks directly for a principal social housing contractor or local authority. Commercial Acumen: Deep familiarity with SOR pricing structures, budget management, variations control, and sub-contractor procurement. Certifications: A valid SMSTS (Site Management Safety Training Scheme) or IOSH Managing Safely is preferred. Mobility: Must hold a full UK Driving Licence to manage operations across the Winchester contract patch. How to Apply: If you are an assertive, commercially astute Repairs Contract Manager ready to lead a prominent housing framework in Winchester, click APPLY NOW with your updated CV for an immediate review.

Repairs Supervisor Social Housing Maintenance Site Supervisor Trades Supervisor Job Title: Repairs Supervisor (Social Housing Maintenance) Location: Winchester (and surrounding contract patch) Pay Rate: £27.68 per hour Benefits: Company Van & Fuel Card provided from Day One Contract Type: Temp-to-Perm (Long-term career pathway on a brand-new contract) Sector: Social Housing Responsive Repairs & Voids Maintenance Are you an experienced Repairs Supervisor , Maintenance Supervisor , or Trades Supervisor with a strong background in social housing Looking for an immediate, high-paying role on a brand-new contract based in the Winchester area We are urgently recruiting a Repairs Supervisor to oversee the delivery of high-volume responsive repairs and maintenance workstreams across a newly awarded social housing framework. This is a fantastic temp-to-perm opportunity ideal for a driven supervisor who excels at managing direct labour operatives, coordinating multi-trade sub-contractors, and maintaining strict safety standards on-site. Why Apply for This Repairs Supervisor Role Premium Hourly Rate: £27.68 per hour. Full Fleet Package: Comes complete with a company van and fuel card. Job Security: Join a brand-new contract right at its inception with a seamless, direct pathway to a permanent staff position. Localised Patch: Focused entirely around Winchester and the surrounding area, cutting down on unmanageable travel. Key Responsibilities: Operational Supervision: Lead, schedule, and direct daily workflows for a regional team of direct labour multi-trade operatives and sub-contractors. Pre & Post Inspections: Conduct comprehensive pre-inspections to scope out repair works and carry out robust post-inspections to guarantee all trades hit first-time fix targets. KPI Management: Drive operational performance on-site to ensure the contract consistently meets strict client KPIs for response times and quality of service. Health & Safety: Enforce an exceptional safety culture across all live workstreams, undertaking tool-box talks and ensuring full compliance with RAMS. Resident Liaison: Act as a key on-site point of contact, resolving customer queries efficiently to minimise disruptions within occupied domestic environments. Requirements: Sector Experience: Proven background as a Repairs Supervisor, Void Supervisor, or Assistant Site Manager running reactive maintenance frameworks for a social housing contractor, local authority, or housing association. Technical Knowledge: Strong understanding of general building trades (carpentry, plumbing, plastering) and familiarity with Schedule of Rates (SOR) codes is highly advantageous. Certifications: A valid SSSTS (Site Supervisor Safety Training Scheme) or IOSH Managing Safely is preferred. Mobility: Must hold a full UK Driving Licence (clean or minor points) to utilise the company fleet vehicle. How to Apply: If you are an assertive, organised Repairs Supervisor ready to kickstart a brand-new framework in Winchester, click APPLY NOW with your updated CV for an immediate review.

Mechanical & Electrical Manager - Housing Repairs & Maintenance Lead the delivery of a critical Mechanical & Electrical service within a busy Housing Repairs & Maintenance team. This is a senior operational role with real impact across social housing stock and service performance. As Mechanical & Electrical Manager, you will take full ownership of Gas, Plumbing and Electrical services across reactive repairs, planned maintenance, and external contracts. You'll lead supervisors, operatives, contractors, and admin teams, ensuring works are delivered safely, efficiently, and in line with regulatory standards. Key responsibilities include: Managing internal teams and sub-contractors across multiple programmes Ensuring compliance with all relevant M&E legislation, H&S, and CDM regulations Monitoring KPIs, driving service improvements, and delivering performance targets Budget management, forecasting, and reporting on service performance Building strong contractor relationships and maintaining high-quality standards Handling escalations, complaints, FOIs, and stakeholder queries This role offers: Strategic influence within a key Council service Autonomy to drive service delivery improvements and innovation Leadership of a sizable workforce (supervisors and 10-20 operatives plus contractors) A varied role covering operations, compliance, budgets, and stakeholder engagement Opportunity to shape performance and benchmark best practice within social housing You will bring: HNC (or higher) in Mechanical or Electrical discipline + relevant trade background Proven experience managing M&E or building services teams Strong knowledge of housing repairs legislation and compliance Experience managing budgets and driving KPI performance Confident leadership, communication, and stakeholder management skills If you're an experienced M&E leader looking to step into a high-impact role within local government housing, apply today or get in touch to discuss further.

Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.

Customer Service Manager Social Housing Repairs Location: Slough Salary: Up to £43,000 per annum Job Type: Permanent Full Time The Opportunity We are looking for an experienced Customer Service Manager to lead a busy Customer Service Centre supporting a responsive repairs and maintenance contract within the social housing sector. This is an exciting opportunity for a motivated leader with a passion for delivering exceptional customer service while driving operational performance. You will lead a team responsible for managing resident enquiries, repairs requests and complaints, ensuring a seamless customer journey from first contact through to resolution. Working closely with operational teams, planners and contractors, you'll play a key role in improving service delivery, enhancing customer satisfaction and ensuring repairs are delivered efficiently and in line with contractual KPIs. Key Responsibilities Lead, motivate and develop the Customer Service team to deliver outstanding customer service. Ensure all customer enquiries, repair requests and complaints are handled professionally and within agreed service levels. Oversee the day-to-day operation of the Customer Service Centre, ensuring performance targets and KPIs are consistently achieved. Support repairs planning activities, including scheduling, resource allocation and coordination of responsive maintenance works. Act as the escalation point for complex customer issues, ensuring timely and satisfactory resolutions. Work collaboratively with planners, supervisors, operatives and contractors to maximise appointment availability and improve service delivery. Monitor customer satisfaction, call handling, scheduling performance and operational productivity, using performance data to drive continuous improvement. Manage staffing levels, workforce planning and shift patterns to meet service demand. Identify training and development needs, supporting the ongoing growth and performance of the team. Drive service improvements through the implementation of new processes, systems and technologies. Produce regular performance reports and contribute to operational and strategic planning. Ensure compliance with relevant legislation, health and safety requirements, GDPR and safeguarding policies. About You To be successful in this role, you will have: Previous experience managing a customer service or contact centre within social housing, repairs, property services or a similar customer-focused environment. Experience supporting repairs scheduling, workforce planning or operational coordination. Strong knowledge of responsive repairs and maintenance service delivery. Experience using CRM, repairs management or scheduling systems. Proven leadership experience with the ability to motivate, coach and develop high-performing teams. Excellent communication and stakeholder management skills. Strong analytical skills with the ability to interpret service data and implement improvements. A customer-first approach with a focus on delivering high-quality outcomes. What's on Offer Salary up to £43,000 25 days annual leave plus bank holidays Company pension Life assurance Employee wellbeing and counselling support Retail and lifestyle discounts Enhanced family leave Career development and progression opportunities Employee recognition schemes Occupational sick pay If you're an experienced Customer Service Manager looking to join a growing organisation within the social housing sector, we'd love to hear from you.

Maintenance Manager Location: Billericay Salary: Up to £40,000 Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Maintenance Manager to join their team based in Billericay. This is an excellent opportunity for an experienced manager with a background in repairs and maintenance, ideally within the social housing sector. You will play a key role in supporting the day-to-day running of the office, overseeing operational performance, and managing a team of approximately 15 staff. Key Responsibilities Supporting the overall management and day-to-day operations of the office. Leading, motivating, and developing a team of around 15 planners, coordinators, and administrative staff. Conducting regular one-to-one meetings, performance reviews, and development plans with team members. Monitoring performance against KPIs and service level agreements. Producing and analysing KPI reports, identifying trends and areas for improvement. Managing onboarding, training, and induction processes for new starters. Building and maintaining strong relationships with clients and key stakeholders. Attending client meetings and providing operational updates and performance reports. Supporting the delivery of repairs and maintenance contracts, ensuring high levels of service and customer satisfaction. Implementing process improvements to drive efficiency and performance across the team. Skills & Experience Previous experience in a Maintenance Manager, Planning Manager, Operations Manager, or Team Leader role. Strong background within repairs and maintenance, ideally in social housing or property services. Experience managing teams and conducting performance reviews and one-to-one meetings. Ability to monitor and report on KPIs and operational performance. Excellent organisational, communication, and leadership skills. Strong IT skills, including Microsoft Office and management systems. Ability to work effectively in a fast-paced environment and manage multiple priorities. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ

Head Of Commercial - Warrington Reactive Maintenance & Planned Maintenance- Social Housing/Property Services Up to £120,000 Plus Package Our client, an established and rapidly growing contractor who operate nationally, are looking for an experienced Head Of Commercial to join their property services division. They currently deliver day to day construction & property services for local authorities and housing associations nationally. Contracts are typically responsive repairs, planned maintenance, retrofit and fire safety projects. Within this role you will be managing a diverse portfolio with a value of £50m per annum. With a very strong reputation, they are growing around the UK this is an incredible opportunity to join a reputable and established business with long term security and career prospects. This role is to join the commercial department for the property services division. My client are ideally looking for someone with 5+ years experience as a Commercial Manager, however they would consider an experienced Managing Quantity Surveyor who is looking for a step up. Day to day responsibilities will include; Cost planning Closing out and Setting up contracts commercially Manage a team of 3-4 Senior quantity surveyors and their commercial teams Liaise with operational team to ensure works are completed on time and within budget Reconcile cost/value reports & profit forecasts Working off the NHF Schedule of rates Approve sub-contractors & supplier payments Attending & Charing progress meetings with clients Regular on site P&L with operational leads Cash flow management This is an exciting opportunity to join a growing business on a permanent basis. Due to company growth, if performance is good there will be realistic opportunities of progression and career development. They are also offering a great salary & package. If this role is of interest please apply or contact Danny Mangan for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

Contracts Manager Cambridgeshire Disrepair & Damp, Mould & Condensation- Social Housing Up to £55,000 + Package My client, a construction contractor are currently looking for an experienced and driven Contracts Manager to join their growing team delivering high-quality social housing maintenance and refurbishment works across Cambridge and surrounding areas. This is an excellent opportunity for a proactive individual with strong operational expertise and a hands-on approach to managing complex housing repairs and planned works programmes. Key Responsibilities: You will oversee the successful delivery of social housing contracts, ensuring projects are completed safely, efficiently, on budget, and to a high standard of customer satisfaction. The ideal candidate will have proven experience managing complex disrepair cases, structural repair projects, Damp and Mould & Condensation (DMC) works as well as managing operational teams and subcontractors within social housing environments You will play a key role in driving performance, improving service delivery, and maintaining excellent relationships with clients and stakeholders. Requirements: Strong background in social housing contracts management Hands-on experience with disrepair, structural repairs, and DMC works Proactive and solution-focused approach Excellent organisational and communication skills Strong data management and IT systems capability Ability to manage multiple workstreams and meet KPI targets A valid SSSTS or SMSTS, First Aid, CSCS, and Asbestos Awareness are required. This is a permanent position which will offer training and development as well as good progression opportunities for the successful candidate. If you are interested please apply directly or contact Jamie Goodhew for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer. INDJA

Contract Manager (Repairs Operational Environment) Location: Houghton Regis (Office Based) This is not site based 45 hours per week We are looking to appoint a high-performing experienced Operations Contract Manager to take full ownership of a reactive repairs contract . This is a fully office-based role with accountability for operational delivery, commercial performance, and client relationships, leading office teams and managing a dispersed frontline workforce. What Success Looks Like Success in this role is delivering a high-performing, well-controlled contract where KPIs, customer satisfaction, and margin are consistently achieved supported by a structured, accountable team and strong client confidence in delivery. The Role You will act as the owner of the contract, responsible for ensuring service delivery is consistently achieved in line with KPI, SLA, and commercial targets, while maintaining compliance and driving continuous improvement. Key Responsibilities Take full ownership of contract performance, ensuring KPIs, SLAs, and client expectations are met and exceeded Lead and manage office-based scheduling teams (planners/controllers), driving structure, discipline, and accountability Manage and drive performance of a dispersed workforce, including operatives, supervisors, and subcontractors Ensure effective resource planning and capacity management to meet demand in a fast-paced environment Take ownership of P&L performance, including cost control, forecasting, and margin delivery Manage works in line with Schedule of Rates (SOR) and commercial frameworks Ensure full compliance with health & safety, statutory obligations, and internal governance Act as the primary escalation point for operational issues, including complaints, disrepair cases, and service failures Build and maintain strong client relationships, acting as the main point of contact Monitor and analyse performance data, identifying risks and driving corrective action Drive a culture of continuous improvement, challenging underperformance and embedding change Ensure effective coordination between office teams, supply chain partners, and field operatives Provide clear and accurate operational and financial reporting to senior leadership About You Proven experience in a fast-paced, time-critical operational environment (essential) Experience managing a dispersed frontline workforce (essential) Experience managing a commercial contract with full P&L responsibility (essential) Strong understanding of KPI-driven service delivery environments Commercially aware, with the ability to manage cost, performance, and margin Experience leading planners/schedulers and coordinating field-based teams Knowledge of health & safety and compliance within an operational setting Confident managing client relationships and handling escalations Organised, resilient, and solutions-focused under pressure Desirable: Social housing / reactive repairs / maintenance experience Experience operating within SOR-based contracts About Gilmartins Gilmartins is a family-owned business where people are valued and performance is recognised. We promote from within and give our managers real ownership of their contracts this is not a heavily layered corporate environment. You will have the autonomy to make decisions, improve performance, and shape your team. We operate within social housing, delivering reactive repairs to housing associations and local authorities, and pride ourselves on being operationally focused, responsive, and accountable. Our head office is based at Houghton Hall Park, Houghton Regis a modern, well-equipped working environment supporting a high-performing team culture. What We Offer Clear progression opportunities within a growing business Salary and bonus structure appropriate to experience 28 days annual leave (including bank holidays