NMS Recruit Limited
Ormskirk, Lancashire
NMS Recruit is seeking an experience Operations Manager for a well-established and growing infrastructure services provider, delivering turnkey solutions to leading communications and utility providers across the UK. The business specialises in Fibre to the Premises (FTTP) network construction and customer connections for both business and residential customers.The Operations Manager is responsible for the safe, compliant, and profitable delivery of all Power, Telecoms, and Construction activities across all contracts within the power and utilities division. The role will lead operational teams, ensure delivery against contractual KPIs and SLAs, drive customer satisfaction, and maintain the highest standards of health, safety, quality, and productivity.The position will manage field operations associated with fibre network construction, electrical/power connections, civils activities, and associated infrastructure works.Operational Delivery Manage the day-to-day delivery of all power, telecoms, and construction projects. Ensure all work received is validated, and priced accordingly in line with agreed contractual rates. Lead multiple operational teams across survey, planning, permitting, civils, construction, and reinstatement functions. Drive delivery performance against customer commitments, contractual obligations, and internal targets. Manage operational budgets and financial performance. Support forecasting, reporting, and business planning activities. Work closely with commercial teams to maximise contract performance. Liaise directly with Distribution Network Operators (DNOs), Independent Distribution Network Operators (IDNOs), utility providers, and Independent Connection Providers (ICPs) to facilitate new electrical connections, upgrades, diversions, and disconnections. Ensure timely submission and management of power applications, quotations, contestable and non-contestable works, and energisation activities. Coordinate utility designs and power requirements to support network build programmes and project milestones. Ensure all works are completed safely, efficiently, on time, and within budget.Contract Management• Ensure full compliance with contractual requirements, processes, and standards.• Act as the primary operational escalation point for all stakeholders.• Attend regular customer performance reviews and operational meetings.• Manage delivery against agreed KPIs, SLAs, and financial targets.• Support business growth opportunities.Resource & Workforce Management• Lead and develop operational managers, supervisors, planners, coordinators, and field teams.• Ensure effective allocation of labour, plant, vehicles, and subcontract resources.• Manage workforce capacity planning to meet business and customer demands.• Conduct regular performance reviews and identify training requirements.Health, Safety, Environment & Quality• Promote and maintain a strong safety-first culture.• Ensure compliance with Health & Safety at Work Act, CDM Regulations, NRSWA Requirements, Company HSEQ Procedures• Conduct audits, site inspections, and management reviews.• Lead investigations into incidents, near misses, and customer complaints.• Drive quality improvements and right-first-time delivery.Customer & Stakeholder Management• Maintain strong working relationships with, Customers, Local Authorities, Utility Providers, Contractors, Internal Departments• Ensure effective communication throughout project lifecycles.• Resolve escalated customer and stakeholder issues promptlyEssential Experience Experience working with Distribution Network Operators or within the energy/utilities sector. Strong understanding of grid connection processes and regulatory requirements. Excellent stakeholder management and communication skills. Strong understanding of UK Distribution Network Operators (DNOs) and electricity connection processes. Experience managing power applications, network extensions, utility diversions, and electrical infrastructure projects. Working knowledge of contestable and non-contestable utility works. Experience coordinating utility providers within construction, telecommunications, or infrastructure environments. Understanding of G81 standards and electricity network adoption processes. Knowledge of electrical network terminology, capacity assessments, and connection agreements.Desirable Experience Knowledge of UK electricity distribution networks and connection standards (e.g., G99, G100). Experience in renewable energy, infrastructure, or utilities projects. Familiarity with Ofgem regulations and industry frameworks. Background in engineering, project management, or energy systems.Benefits Up to £60,000 DOE Hybrid working 25 days holiday plus bank holidays Pension Additional benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .
NMS Recruit is seeking an experience Operations Manager for a well-established and growing infrastructure services provider, delivering turnkey solutions to leading communications and utility providers across the UK. The business specialises in Fibre to the Premises (FTTP) network construction and customer connections for both business and residential customers.The Operations Manager is responsible for the safe, compliant, and profitable delivery of all Power, Telecoms, and Construction activities across all contracts within the power and utilities division. The role will lead operational teams, ensure delivery against contractual KPIs and SLAs, drive customer satisfaction, and maintain the highest standards of health, safety, quality, and productivity.The position will manage field operations associated with fibre network construction, electrical/power connections, civils activities, and associated infrastructure works.Operational Delivery Manage the day-to-day delivery of all power, telecoms, and construction projects. Ensure all work received is validated, and priced accordingly in line with agreed contractual rates. Lead multiple operational teams across survey, planning, permitting, civils, construction, and reinstatement functions. Drive delivery performance against customer commitments, contractual obligations, and internal targets. Manage operational budgets and financial performance. Support forecasting, reporting, and business planning activities. Work closely with commercial teams to maximise contract performance. Liaise directly with Distribution Network Operators (DNOs), Independent Distribution Network Operators (IDNOs), utility providers, and Independent Connection Providers (ICPs) to facilitate new electrical connections, upgrades, diversions, and disconnections. Ensure timely submission and management of power applications, quotations, contestable and non-contestable works, and energisation activities. Coordinate utility designs and power requirements to support network build programmes and project milestones. Ensure all works are completed safely, efficiently, on time, and within budget.Contract Management• Ensure full compliance with contractual requirements, processes, and standards.• Act as the primary operational escalation point for all stakeholders.• Attend regular customer performance reviews and operational meetings.• Manage delivery against agreed KPIs, SLAs, and financial targets.• Support business growth opportunities.Resource & Workforce Management• Lead and develop operational managers, supervisors, planners, coordinators, and field teams.• Ensure effective allocation of labour, plant, vehicles, and subcontract resources.• Manage workforce capacity planning to meet business and customer demands.• Conduct regular performance reviews and identify training requirements.Health, Safety, Environment & Quality• Promote and maintain a strong safety-first culture.• Ensure compliance with Health & Safety at Work Act, CDM Regulations, NRSWA Requirements, Company HSEQ Procedures• Conduct audits, site inspections, and management reviews.• Lead investigations into incidents, near misses, and customer complaints.• Drive quality improvements and right-first-time delivery.Customer & Stakeholder Management• Maintain strong working relationships with, Customers, Local Authorities, Utility Providers, Contractors, Internal Departments• Ensure effective communication throughout project lifecycles.• Resolve escalated customer and stakeholder issues promptlyEssential Experience Experience working with Distribution Network Operators or within the energy/utilities sector. Strong understanding of grid connection processes and regulatory requirements. Excellent stakeholder management and communication skills. Strong understanding of UK Distribution Network Operators (DNOs) and electricity connection processes. Experience managing power applications, network extensions, utility diversions, and electrical infrastructure projects. Working knowledge of contestable and non-contestable utility works. Experience coordinating utility providers within construction, telecommunications, or infrastructure environments. Understanding of G81 standards and electricity network adoption processes. Knowledge of electrical network terminology, capacity assessments, and connection agreements.Desirable Experience Knowledge of UK electricity distribution networks and connection standards (e.g., G99, G100). Experience in renewable energy, infrastructure, or utilities projects. Familiarity with Ofgem regulations and industry frameworks. Background in engineering, project management, or energy systems.Benefits Up to £60,000 DOE Hybrid working 25 days holiday plus bank holidays Pension Additional benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us .
The People Pod
Crawford, Lanarkshire
Reinstatement Manager North West England 50,000 - 60,000 + Company Vehicle + Bonus + Excellent Benefits Build, Lead and Raise the Standard We're looking for an experienced Reinstatement Manager to lead a growing reinstatement operation for a well-established utilities contractor delivering essential infrastructure projects across the North West. This is an opportunity to join a business with ambitious growth plans, where you'll have the autonomy to shape processes, develop high-performing teams and drive operational excellence while maintaining the highest standards of quality, safety and customer satisfaction. If you're passionate about delivering first-class reinstatement works, developing people and continuously improving performance, we'd love to hear from you. The Role Reporting into the senior leadership team, you'll take responsibility for the day-to-day management of reinstatement operations, ensuring works are delivered safely, efficiently, on time and to specification. Your responsibilities will include: Leading and developing reinstatement supervisors, operatives and subcontractors. Planning and coordinating reinstatement programmes across multiple live projects. Ensuring compliance with the New Roads and Street Works Act (NRSWA), HAUC specifications and local authority requirements. Driving productivity, quality and right-first-time performance. Managing budgets, resources, materials and subcontractor performance. Monitoring KPIs and implementing continuous improvement initiatives. Working closely with operational, commercial and client teams to ensure excellent service delivery. Supporting audits, inspections and quality assurance activities. Investigating defects and implementing corrective actions where required. Promoting a strong safety culture throughout the business. What We're Looking For You'll ideally have: Previous experience managing reinstatement operations within the utilities, highways or civil engineering sectors. Strong knowledge of NRSWA legislation and SROH specifications. Experience leading operational teams in a fast-paced environment. Excellent planning and organisational skills. Commercial awareness with the ability to manage budgets and performance. Strong communication and stakeholder management skills. A proactive, hands-on management style. Full UK driving licence. Desirable NRSWA Supervisor qualification. SMSTS or SSSTS. IOSH or NEBOSH. Experience working with gas, water, electricity, telecoms or multi-utility contracts. What's On Offer Competitive salary of 50,000- 65,000 depending on experience Company vehicle or vehicle allowance Annual bonus Pension scheme Holiday entitlement increasing with service Ongoing professional development Genuine career progression opportunities Supportive senior leadership team Long-term job security with a growing business Apply Today If you're an experienced Reinstatement Manager looking for a fresh challenge with a progressive organisation that genuinely values its people, we'd love to hear from you.
Reinstatement Manager North West England 50,000 - 60,000 + Company Vehicle + Bonus + Excellent Benefits Build, Lead and Raise the Standard We're looking for an experienced Reinstatement Manager to lead a growing reinstatement operation for a well-established utilities contractor delivering essential infrastructure projects across the North West. This is an opportunity to join a business with ambitious growth plans, where you'll have the autonomy to shape processes, develop high-performing teams and drive operational excellence while maintaining the highest standards of quality, safety and customer satisfaction. If you're passionate about delivering first-class reinstatement works, developing people and continuously improving performance, we'd love to hear from you. The Role Reporting into the senior leadership team, you'll take responsibility for the day-to-day management of reinstatement operations, ensuring works are delivered safely, efficiently, on time and to specification. Your responsibilities will include: Leading and developing reinstatement supervisors, operatives and subcontractors. Planning and coordinating reinstatement programmes across multiple live projects. Ensuring compliance with the New Roads and Street Works Act (NRSWA), HAUC specifications and local authority requirements. Driving productivity, quality and right-first-time performance. Managing budgets, resources, materials and subcontractor performance. Monitoring KPIs and implementing continuous improvement initiatives. Working closely with operational, commercial and client teams to ensure excellent service delivery. Supporting audits, inspections and quality assurance activities. Investigating defects and implementing corrective actions where required. Promoting a strong safety culture throughout the business. What We're Looking For You'll ideally have: Previous experience managing reinstatement operations within the utilities, highways or civil engineering sectors. Strong knowledge of NRSWA legislation and SROH specifications. Experience leading operational teams in a fast-paced environment. Excellent planning and organisational skills. Commercial awareness with the ability to manage budgets and performance. Strong communication and stakeholder management skills. A proactive, hands-on management style. Full UK driving licence. Desirable NRSWA Supervisor qualification. SMSTS or SSSTS. IOSH or NEBOSH. Experience working with gas, water, electricity, telecoms or multi-utility contracts. What's On Offer Competitive salary of 50,000- 65,000 depending on experience Company vehicle or vehicle allowance Annual bonus Pension scheme Holiday entitlement increasing with service Ongoing professional development Genuine career progression opportunities Supportive senior leadership team Long-term job security with a growing business Apply Today If you're an experienced Reinstatement Manager looking for a fresh challenge with a progressive organisation that genuinely values its people, we'd love to hear from you.
Avove
Roxburgh, Scottish Borders
Avove is excited to announce a major expansion of our operations with Scottish Power Energy Networks. The contract has now doubled in size to approximately £10 million per annum and is secured for a full six-year period. This enables us to launch a significant recruitment drive focused on long-term planning, investment in people, and cutting-edge equipment. We are looking for an experienced and proactive Vegetation Site Manager. You will be responsible for overseeing all on-site vegetation management activities, ensuring work is delivered safely, efficiently, and on schedule. This includes leading site teams, organising daily tasks, managing resources, and maintaining strong communication with both internal teams and external stakeholders. A strong focus on health and safety, environmental compliance, and quality is essential. What will your day look like Ensuring projects are delivered within budget, to programme and safely Ensuring a suitably competent workforce (including subcontractors) is in place to complete all site activities Undertaking site audits and inspections to ensure Health and Safety compliance with relevant legislation Performing quality checks in-line with contract specification Demonstrating excellent stakeholder management; collaborating with customers, clients, local authorities and third parties. Working closely with the Operational Lead. Cultivating open 2-way communication and building trust within the team. Setting SMART objectives, producing KPIs and working to deadlines. Where applicable, making sure machinery and/or traffic management is booked About you Experience working on overhead powerlines and/or in vegetation management The ability to effectively plan and organise staff and machinery around power outages Strong communication skills, with the confidence to engage with both internal and external stakeholder A critical and analytical mindset, capable of making sound judgements and decisions A proactive attitude, with the drive to improve processes and overcome challenges Good IT literacy The initiative to work independently while also contributing to team success Experience in coaching or mentoring, with the ability to lead and develop a team What s in it for you 24 days holiday plus bank holidays Company pension scheme Life assurance Private GP Helpline & Health Cash Plan Avove Discount Scheme Family friendly policies A selection of lifestyle benefit options Financial wellbeing programme Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About Avove Avove is a leading infrastructure services provider, delivering critical utility and energy solutions across the UK. With a strong focus on safety, sustainability, and innovation, we specialise in the design, maintenance, and renewal of essential infrastructure for water, energy, and telecoms networks. Our people are at the heart of everything we do, and we are committed to long-term investment in training, development, and modern equipment to support our teams in delivering high-quality, reliable services for our clients and communities. We are an equal opportunities employer At the heart of what we do is a commitment to equity, diversity, and inclusion. We celebrate what makes each of us unique and are building a workplace where everyone feels safe, valued, and empowered to be their authentic selves. Join us and take the next step toward a rewarding and inclusive career.
Avove is excited to announce a major expansion of our operations with Scottish Power Energy Networks. The contract has now doubled in size to approximately £10 million per annum and is secured for a full six-year period. This enables us to launch a significant recruitment drive focused on long-term planning, investment in people, and cutting-edge equipment. We are looking for an experienced and proactive Vegetation Site Manager. You will be responsible for overseeing all on-site vegetation management activities, ensuring work is delivered safely, efficiently, and on schedule. This includes leading site teams, organising daily tasks, managing resources, and maintaining strong communication with both internal teams and external stakeholders. A strong focus on health and safety, environmental compliance, and quality is essential. What will your day look like Ensuring projects are delivered within budget, to programme and safely Ensuring a suitably competent workforce (including subcontractors) is in place to complete all site activities Undertaking site audits and inspections to ensure Health and Safety compliance with relevant legislation Performing quality checks in-line with contract specification Demonstrating excellent stakeholder management; collaborating with customers, clients, local authorities and third parties. Working closely with the Operational Lead. Cultivating open 2-way communication and building trust within the team. Setting SMART objectives, producing KPIs and working to deadlines. Where applicable, making sure machinery and/or traffic management is booked About you Experience working on overhead powerlines and/or in vegetation management The ability to effectively plan and organise staff and machinery around power outages Strong communication skills, with the confidence to engage with both internal and external stakeholder A critical and analytical mindset, capable of making sound judgements and decisions A proactive attitude, with the drive to improve processes and overcome challenges Good IT literacy The initiative to work independently while also contributing to team success Experience in coaching or mentoring, with the ability to lead and develop a team What s in it for you 24 days holiday plus bank holidays Company pension scheme Life assurance Private GP Helpline & Health Cash Plan Avove Discount Scheme Family friendly policies A selection of lifestyle benefit options Financial wellbeing programme Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising. About Avove Avove is a leading infrastructure services provider, delivering critical utility and energy solutions across the UK. With a strong focus on safety, sustainability, and innovation, we specialise in the design, maintenance, and renewal of essential infrastructure for water, energy, and telecoms networks. Our people are at the heart of everything we do, and we are committed to long-term investment in training, development, and modern equipment to support our teams in delivering high-quality, reliable services for our clients and communities. We are an equal opportunities employer At the heart of what we do is a commitment to equity, diversity, and inclusion. We celebrate what makes each of us unique and are building a workplace where everyone feels safe, valued, and empowered to be their authentic selves. Join us and take the next step toward a rewarding and inclusive career.
