3 jobs found

Building Surveyor Location: Stevenage & Surrounding area's Salary: Up to £53k+ & £6K Vehicle allowance Job Type: Full-Time Permanent We're currently recruiting for an experienced Building Surveyor to join a growing team, supporting domestic and commercial building claims from initial validation through to completion of repair projects. This is a varied role suited to someone with a strong background in building pathology, building claims, damage assessment, reinstatement and project management, ideally with experience handling subsidence claims. The Role You'll be responsible for managing claims from initial site assessment through to repair completion, ensuring work is delivered to a high standard and in line with policy requirements. Your responsibilities will include: Conducting detailed site visits and assessing building damage. Validating claims against policy coverage and determining liability. Communicating with policyholders regarding claim decisions and repair scopes. Preparing repair schedules and reviewing variation requests. Interpreting policy wordings and applying claims-handling guidelines. Managing claims through assessment, repair scheduling, fulfilment and final reporting. Managing contractors and ensuring repairs meet the required specifications. Producing detailed client reports within agreed timescales. Providing technical support to claims handlers and wider teams. Attending complex claims, project management visits and complaints where required. Developing repair methodologies that minimise disruption and manage claim costs. Ensuring Health & Safety and company procedures are followed. About You We're looking for someone with: Strong experience within domestic and commercial building claims validation. A solid understanding of building pathology and damage assessment. Experience in project management and reinstatement work. Strong report writing and communication skills. Experience conducting site investigations and diagnosing building issues. The ability to manage multiple claims and meet deadlines. A proactive approach to problem-solving. The ability to work confidently with policyholders, contractors, insurers and other stakeholders. Qualifications Ideally, you will have: CIOB membership or an equivalent professional qualification such as RICS or CILA. A degree, or be working towards a degree, in Building Surveying or Construction. BDMA qualification or equivalent. Experience with subsidence claims would be highly desirable. Why Apply? This is a great opportunity for an experienced Building Surveyor to take ownership of complex building claims while working across surveying, claims validation, project management and reinstatement. If you have a strong background in building claims and are looking for your next opportunity, we'd be keen to hear from you.

Building Surveyor Location: Gloucester & Surrounding area's Salary: Up to £53k+ & £6K Vehicle allowance Job Type: Full-Time Permanent We're currently recruiting for an experienced Building Surveyor to join a growing team, supporting domestic and commercial building claims from initial validation through to completion of repair projects. This is a varied role suited to someone with a strong background in building pathology, building claims, damage assessment, reinstatement and project management, ideally with experience handling subsidence claims. The Role You'll be responsible for managing claims from initial site assessment through to repair completion, ensuring work is delivered to a high standard and in line with policy requirements. Your responsibilities will include: Conducting detailed site visits and assessing building damage. Validating claims against policy coverage and determining liability. Communicating with policyholders regarding claim decisions and repair scopes. Preparing repair schedules and reviewing variation requests. Interpreting policy wordings and applying claims-handling guidelines. Managing claims through assessment, repair scheduling, fulfilment and final reporting. Managing contractors and ensuring repairs meet the required specifications. Producing detailed client reports within agreed timescales. Providing technical support to claims handlers and wider teams. Attending complex claims, project management visits and complaints where required. Developing repair methodologies that minimise disruption and manage claim costs. Ensuring Health & Safety and company procedures are followed. About You We're looking for someone with: Strong experience within domestic and commercial building claims validation. A solid understanding of building pathology and damage assessment. Experience in project management and reinstatement work. Strong report writing and communication skills. Experience conducting site investigations and diagnosing building issues. The ability to manage multiple claims and meet deadlines. A proactive approach to problem-solving. The ability to work confidently with policyholders, contractors, insurers and other stakeholders. Qualifications Ideally, you will have: CIOB membership or an equivalent professional qualification such as RICS or CILA. A degree, or be working towards a degree, in Building Surveying or Construction. BDMA qualification or equivalent. Experience with subsidence claims would be highly desirable. Why Apply? This is a great opportunity for an experienced Building Surveyor to take ownership of complex building claims while working across surveying, claims validation, project management and reinstatement. If you have a strong background in building claims and are looking for your next opportunity, we'd be keen to hear from you.

Complaints Handler Location: Kingston Rate: Up to £21 per hour Contract: Temporary - Up to 6 months Start: Immediate Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading organisation who are looking to recruit an experienced Complaints Handler to join their team in Kingston on a temporary basis for up to 6 months. The Role As a Complaints Handler, you will be responsible for managing resident and customer complaints from initial contact through to resolution, ensuring issues are dealt with promptly, professionally and in line with the organisation's procedures. Key Responsibilities Managing complaints from initial receipt through to resolution. Investigating complaints and liaising with relevant teams to gather information. Responding to residents and customers professionally and within agreed timescales. Maintaining accurate records of complaints, actions and outcomes. Liaising with internal teams, contractors and other stakeholders to resolve issues. Identifying recurring issues and escalating where appropriate. Ensuring complaints are handled in line with relevant policies and procedures. Providing regular updates to customers throughout the complaints process. Supporting the wider customer service team with general administration when required. What We're Looking For Previous experience handling complaints within social housing, property services, construction or a similar environment. Strong communication and customer service skills. Experience dealing with customers in challenging or sensitive situations. Excellent organisational and administration skills. Ability to manage a busy workload and prioritise effectively. Strong attention to detail and accurate record keeping. A professional, empathetic and solutions-focused approach. Good IT skills and experience using Microsoft Office. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ