Rydon Group Holdings Ltd
An exciting opportunity has now arisen for a Contract Manager (NHS Hard Facilities Management) to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs for our end client, the NHS. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital), ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services (planned, preventative and responsive repairs) including health, safety, quality and performance across a number of NHS contracts in Essex and East London. This is a varied role where you will be the point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled maintenance team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI s/SLA s Managing these contracts on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings when nominated in accordance with the annual programme What we can offer you: A competitive starting salary. A car allowance of £5.472 per annum. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance, income protection and private medical. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more This is an excellent opportunity with onward development for you and the teams you lead Experience Required The preferred candidate will be an experienced contract manager ideally with previous PFI (Private Finance Initiative) experience. Ideally, you will have managed services across a multi-site operation, with experience gained ideally within a healthcare/NHS setting. You may have worked directly for the NHS, for an FM contractor providing service to the NHS or for a consultancy delivering services into this market. We will however also consider candidates with experience gained within a commercial maintenance environment (for example the maintenance of other public buildings). You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. This role offers excellent opportunity for further personal development. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
An exciting opportunity has now arisen for a Contract Manager (NHS Hard Facilities Management) to join our Hard Facilities Management team. This team delivers planned, preventative and responsive building repairs for our end client, the NHS. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing hard facilities management services to a variety of clients, predominantly within the healthcare sector. Rydon Maintenance provides hard FM (facilities management) services across England for a growing number of NHS Trusts. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs, small works and minor capital projects basis. We provide maintenance services to acute (hospital), ambulance trusts, primary care trusts as well as mental health trusts. Job Purpose The successful candidate will take responsibility for the delivery of Hard FM Services (planned, preventative and responsive repairs) including health, safety, quality and performance across a number of NHS contracts in Essex and East London. This is a varied role where you will be the point of contact for all operational issues to ensure the delivery of an effective hard facilities maintenance service in line with contractual obligations and budgetary constraints. Managing a skilled maintenance team delivering planned and reactive maintenance you will ensure contract compliance with all statutory regulations, current legislation and local codes of practice and policies across the sites. Specific key duties include: Ensuring that we deliver an outstanding maintenance and repairs service by providing excellent team leadership, long term planning of resources and delivering continuous improvements to the services/operations we provide. Ensure contractual commitments are met in accordance with KPI s/SLA s Managing these contracts on a day to day basis you will use your influence and impact to maximise financial profit levels and effectively manage risk while meeting or exceeding contractual key performance indicators. You will have responsibility for daily, weekly, monthly and annual planning and attending client contract monitoring meetings ensuring that all supporting documentation are available to demonstrate service delivery performance. You will build a balanced well performing team around you with a constant eye on succession planning. You will ensure your team understands what their job entails and that they carry out their job to a consistently high level by setting and driving stretching targets whilst ensuring our Company and Clients Policies and Procedures are adhered to. Identify and mitigate risk in all areas of contract and operational performance. Control and monitor the performance of the specialist service providers and any sub contractors through chairing regular review meetings when nominated in accordance with the annual programme What we can offer you: A competitive starting salary. A car allowance of £5.472 per annum. 25 days holiday with the ability to increase up to 30 days. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance, income protection and private medical. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more This is an excellent opportunity with onward development for you and the teams you lead Experience Required The preferred candidate will be an experienced contract manager ideally with previous PFI (Private Finance Initiative) experience. Ideally, you will have managed services across a multi-site operation, with experience gained ideally within a healthcare/NHS setting. You may have worked directly for the NHS, for an FM contractor providing service to the NHS or for a consultancy delivering services into this market. We will however also consider candidates with experience gained within a commercial maintenance environment (for example the maintenance of other public buildings). You will also have excellent previous experience of leading teams that manage directly employed and subcontracted trades with up to date knowledge (and qualifications) within health and safety. You will have strong financial acumen, using your expertise to ensure that the financial interests of both Rydon and our Clients are managed. You will also demonstrate excellent long-term planning/strategic thinking in order to recommend and implement continuous improvements to benefit our client and Rydon. This role offers excellent opportunity for further personal development. If you have the above skills and experience we would strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page.
Gold Group
City, Edinburgh
Compliance and Performance Manager Edinburgh 55,000 - 60,000 + Car / Allowance & 5% Bonus Brief Compliance and Performance Manager needed for a large well known Facilities Management organisation based in Edinburgh who are looking to employ an experienced and well-rounded Compliance and Performance Manager that takes pride in their work. The Compliance & Performance Manager is a senior leadership role responsible for the governance, assurance, compliance and performance framework across the account. The role holder is responsible for leading the contract's compliance and performance arrangements, ensuring that operational delivery is supported by strong audit, assurance, reporting, document control and improvement processes. This includes oversight of contractual compliance, statutory compliance, quality systems, governance routines, audit readiness, risk and action tracking, performance reporting and the integrity of the account's evidence base. Benefits Salary: 55,000 - 60,000 per annum 25 day's holiday Variable annual bonus based 5-15% Company car / Allowance Private healthcare Pension Plan Career Progression What the role entails: Some of the main duties of the Compliance and Performance Manager will include: Lead the compliance and performance function across the Royal Infirmary of Edinburgh account, ensuring all contractual, statutory, quality, audit and governance obligations are effectively managed and evidenced. Act as the senior lead for governance, assurance, reporting and contract integrity across the account. Develop, maintain and continuously improve the account-wide compliance and performance framework to support safe, compliant and effective service delivery. Ensure that all relevant contractual obligations are understood, monitored and appropriately evidenced across the Facilities and Ancillary service arrangements. Own and manage the account's audit and assurance regime, including statutory compliance, service compliance, commercial compliance, governance compliance and SHEQ-related assurance activity. Lead internal and external audit preparation, coordination and follow-up, ensuring that findings are understood, actions are assigned and close-out is evidenced. Ensure all audit actions, non-conformances, improvement plans and corrective actions are robustly managed, tracked and closed within agreed timescales. Oversee the production of monthly, quarterly and annual compliance and performance reports, ensuring accuracy, clarity, consistency and high evidential standards. Validate performance information and challenge data quality, inconsistencies or weak reporting where standards are not met. Maintain effective governance routines, trackers, registers and reporting mechanisms to provide clear visibility of compliance status, performance trends, risks, actions and emerging issues. Support the Account Director, Estates Director and Senior Leadership Team with performance insight, compliance visibility, assurance updates and risk-based recommendations. Provide leadership and coordination for all compliance-related reporting, governance packs, action trackers, risk logs, assurance dashboards and supporting documentation. Ensure robust document control and records management arrangements are in place for compliance documentation, audit evidence, statutory records, policies, procedures, service outputs and handback-related information. Maintain oversight of contract-critical evidence, ensuring records are complete, accurate, current, retrievable and suitable for internal, customer, corporate or external scrutiny. What experience you need to be the successful Compliance and Performance Manager: Significant experience in a senior compliance, governance, performance, assurance or contract support role within a complex FM, healthcare, technical services or PFI environment. Strong understanding of compliance, assurance and performance management in a contract-led environment. Experience of leading internal and external audits, governance reviews and structured assurance processes. Experience of producing high-quality executive and operational reporting, with strong analytical and data validation capability. Demonstrable experience of managing action plans, non-conformances, audit findings, corrective actions and improvement trackers. Strong understanding of contractual compliance, statutory compliance, reporting controls and document management. Experience of working within healthcare, critical environments or regulated service environments is highly desirable. Strong knowledge of CAFM systems, reporting tools and Microsoft Office applications. Advanced organisational skills and the ability to prioritise a complex and demanding workload. Excellent verbal communication and stakeholder engagement skills. Ability to influence, challenge constructively and drive action across multiple teams and functions. High attention to detail and commitment to data quality, record integrity and audit readiness. Strong understanding of confidentiality, compliance discipline and information governance. Relevant leadership experience in compliance, assurance, FM, contract support or performance management. Strong working knowledge of governance, audit, reporting and performance frameworks. This really is a fantastic opportunity for a Compliance and Performance Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Compliance and Performance Manager Edinburgh 55,000 - 60,000 + Car / Allowance & 5% Bonus Brief Compliance and Performance Manager needed for a large well known Facilities Management organisation based in Edinburgh who are looking to employ an experienced and well-rounded Compliance and Performance Manager that takes pride in their work. The Compliance & Performance Manager is a senior leadership role responsible for the governance, assurance, compliance and performance framework across the account. The role holder is responsible for leading the contract's compliance and performance arrangements, ensuring that operational delivery is supported by strong audit, assurance, reporting, document control and improvement processes. This includes oversight of contractual compliance, statutory compliance, quality systems, governance routines, audit readiness, risk and action tracking, performance reporting and the integrity of the account's evidence base. Benefits Salary: 55,000 - 60,000 per annum 25 day's holiday Variable annual bonus based 5-15% Company car / Allowance Private healthcare Pension Plan Career Progression What the role entails: Some of the main duties of the Compliance and Performance Manager will include: Lead the compliance and performance function across the Royal Infirmary of Edinburgh account, ensuring all contractual, statutory, quality, audit and governance obligations are effectively managed and evidenced. Act as the senior lead for governance, assurance, reporting and contract integrity across the account. Develop, maintain and continuously improve the account-wide compliance and performance framework to support safe, compliant and effective service delivery. Ensure that all relevant contractual obligations are understood, monitored and appropriately evidenced across the Facilities and Ancillary service arrangements. Own and manage the account's audit and assurance regime, including statutory compliance, service compliance, commercial compliance, governance compliance and SHEQ-related assurance activity. Lead internal and external audit preparation, coordination and follow-up, ensuring that findings are understood, actions are assigned and close-out is evidenced. Ensure all audit actions, non-conformances, improvement plans and corrective actions are robustly managed, tracked and closed within agreed timescales. Oversee the production of monthly, quarterly and annual compliance and performance reports, ensuring accuracy, clarity, consistency and high evidential standards. Validate performance information and challenge data quality, inconsistencies or weak reporting where standards are not met. Maintain effective governance routines, trackers, registers and reporting mechanisms to provide clear visibility of compliance status, performance trends, risks, actions and emerging issues. Support the Account Director, Estates Director and Senior Leadership Team with performance insight, compliance visibility, assurance updates and risk-based recommendations. Provide leadership and coordination for all compliance-related reporting, governance packs, action trackers, risk logs, assurance dashboards and supporting documentation. Ensure robust document control and records management arrangements are in place for compliance documentation, audit evidence, statutory records, policies, procedures, service outputs and handback-related information. Maintain oversight of contract-critical evidence, ensuring records are complete, accurate, current, retrievable and suitable for internal, customer, corporate or external scrutiny. What experience you need to be the successful Compliance and Performance Manager: Significant experience in a senior compliance, governance, performance, assurance or contract support role within a complex FM, healthcare, technical services or PFI environment. Strong understanding of compliance, assurance and performance management in a contract-led environment. Experience of leading internal and external audits, governance reviews and structured assurance processes. Experience of producing high-quality executive and operational reporting, with strong analytical and data validation capability. Demonstrable experience of managing action plans, non-conformances, audit findings, corrective actions and improvement trackers. Strong understanding of contractual compliance, statutory compliance, reporting controls and document management. Experience of working within healthcare, critical environments or regulated service environments is highly desirable. Strong knowledge of CAFM systems, reporting tools and Microsoft Office applications. Advanced organisational skills and the ability to prioritise a complex and demanding workload. Excellent verbal communication and stakeholder engagement skills. Ability to influence, challenge constructively and drive action across multiple teams and functions. High attention to detail and commitment to data quality, record integrity and audit readiness. Strong understanding of confidentiality, compliance discipline and information governance. Relevant leadership experience in compliance, assurance, FM, contract support or performance management. Strong working knowledge of governance, audit, reporting and performance frameworks. This really is a fantastic opportunity for a Compliance and Performance Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Boden Group
Are you an experienced Assistant General Manager, Operations Manager or Asset Manager with a background in LIFT, PFI or PPP projects? We re recruiting for an Assistant General Manager to support the management of 18 NHS healthcare properties across London. Based in Mayfair, this senior operational role will combine contract management, stakeholder engagement, team leadership and Board-level reporting within a specialist infrastructure and asset management organisation. The Role As the Assistant General Manager, you will: Support the overall performance of multiple LIFTCos and their subsidiaries. Lead and develop a team of Operations Managers and an Asset Manager. Ensure compliance with Management Services Agreements, Project Agreements and lending documentation. Build strong relationships with Boards, investors, tenants, FM providers and healthcare stakeholders. Monitor Hard FM performance, contractual compliance, lifecycle delivery and financial performance. Prepare quarterly Board reports, approval papers and business plans. Manage risks, claims, disputes, defects and tenant variation requests. Drive service improvements across a portfolio of 18 NHS healthcare buildings. About You To be successful as the Assistant General Manager, you ll have: At least five years experience in LIFT, PFI, PPP, SPV management or Hard FM services. Strong knowledge of contractual rights, obligations and compliance requirements. Experience managing senior stakeholders at Board, investor and operational level. Proven leadership experience with the ability to develop and motivate teams. Strong report writing, presentation and communication skills. Commercial awareness and the ability to manage competing priorities under pressure. What s in it for You? Salary of up to £75,000 Annual discretionary bonus 25 days holiday plus bank holidays Employer pension contribution of up to 9% Private medical insurance, including dental and optical Life assurance and Employee Assistance Programme Flexible start and finish times Hybrid working, with three days in the office or on site Gym, retailer and salary-sacrifice benefits Location: London, with regular travel across the London healthcare portfolio. Apply Now If you re an experienced Assistant General Manager with a background in LIFT, PFI, PPP, SPV management or healthcare estates, we d love to hear from you. Click Apply Now to submit your CV or contact Curren Sandhu for a confidential discussion. Interviews are taking place now, so apply today to take the next step in your Assistant General Manager career.
Are you an experienced Assistant General Manager, Operations Manager or Asset Manager with a background in LIFT, PFI or PPP projects? We re recruiting for an Assistant General Manager to support the management of 18 NHS healthcare properties across London. Based in Mayfair, this senior operational role will combine contract management, stakeholder engagement, team leadership and Board-level reporting within a specialist infrastructure and asset management organisation. The Role As the Assistant General Manager, you will: Support the overall performance of multiple LIFTCos and their subsidiaries. Lead and develop a team of Operations Managers and an Asset Manager. Ensure compliance with Management Services Agreements, Project Agreements and lending documentation. Build strong relationships with Boards, investors, tenants, FM providers and healthcare stakeholders. Monitor Hard FM performance, contractual compliance, lifecycle delivery and financial performance. Prepare quarterly Board reports, approval papers and business plans. Manage risks, claims, disputes, defects and tenant variation requests. Drive service improvements across a portfolio of 18 NHS healthcare buildings. About You To be successful as the Assistant General Manager, you ll have: At least five years experience in LIFT, PFI, PPP, SPV management or Hard FM services. Strong knowledge of contractual rights, obligations and compliance requirements. Experience managing senior stakeholders at Board, investor and operational level. Proven leadership experience with the ability to develop and motivate teams. Strong report writing, presentation and communication skills. Commercial awareness and the ability to manage competing priorities under pressure. What s in it for You? Salary of up to £75,000 Annual discretionary bonus 25 days holiday plus bank holidays Employer pension contribution of up to 9% Private medical insurance, including dental and optical Life assurance and Employee Assistance Programme Flexible start and finish times Hybrid working, with three days in the office or on site Gym, retailer and salary-sacrifice benefits Location: London, with regular travel across the London healthcare portfolio. Apply Now If you re an experienced Assistant General Manager with a background in LIFT, PFI, PPP, SPV management or healthcare estates, we d love to hear from you. Click Apply Now to submit your CV or contact Curren Sandhu for a confidential discussion. Interviews are taking place now, so apply today to take the next step in your Assistant General Manager career.
