11 jobs found

Role: Project Manager - 12 Month FTC Location: Newbury (hybrid available after probation) Hours: 35 Hrs a week, Monday - Friday 9am - 5pm Salary: Up to £48k (dependant on skills/experience) Every employer is not the same and who you work for and what that environment looks like is the difference between any job and a great job. Working for the Newbury Building Society, we are committed to ensuring that we remain a great place to work. Business change is an evolving journey, with excellent customer outcomes at the heart of every decision. This role provides the perfect opportunity for someone who wants to partner with stakeholders across the business, to influence and drive positive change, whilst adhering to important regulatory guidelines to minimise risks. What will you be doing? Managing the full cycle of projects including charter business requirements and implementation of assign projects using appropriate level of governance Keep up to date with project management best practice and recommend adjustments to improve the project process to ensure a robust outcome Champion projects and change across the business to ensure they are embedded effectively What qualities and skills do you need to succeed? A curiosity to understand what, why and how change will impact the business, along with the confidence to question, challenge and problem solve. An ability to fully engage with and influence stakeholders, listening to and understanding their views. Strong personal organisational ability to ensure that project deadlines are achieved. Proven technical and IT skills, with a keen interest to improve digital capability for the business. Why work for Newbury Building Society? We care about our communities - as well as providing financial services, we get involved in supporting local charities and people. This means regular opportunities to volunteer, fundraise, and help with community events and activities. All employees also receive two paid days of volunteering every year to help causes they feel passionately about. We want to help you develop - we are accredited by the Financial Services National College for the quality of our learning and development practices. No matter your role, there will be opportunities to take on new responsibilities and be involved in projects to further your career. We want to look after and reward you - you will receive a generous holiday allowance, contributory stakeholder pension scheme, access to wellbeing programmes, and your birthday off. Essential skills and experience Experience of leading projects and managing all aspects of the e2e change cycle through to delivery. Good teamwork and proven ability to build relationships Proven experience of presenting to stakeholders at all levels Experience of working in a business change, project management or programme office function Ensuring that the project governance is adhered to Competent in Office 365 Desirable skills and experience Experience of working within a regulated environment - financial services preferably Experience of working on Compliance & Risk projects Recognised qualifications in project management or change management Interviews 90-minute competency-based interview held in our Newbury Head Office. We aim to interview successful applicants within 10 Days. Feedback provided regardless of outcome. We reserve the right to close this vacancy at any point.

TSR are seeking a Customer Care Manager to work for a leading 5-star Housebuilder in the Northwest Area. This is a 12 month FTC role and you must have previous experience of managing a team, within new build housing to be successful. The Customer Care team make sure home buyers receive the very best care following their home buying experience. Customers expect their homes to be of the highest standard, and you will make sure they are, by being on hand with answers and practical help. More importantly than that though, is your passion for quality and professionalism. Reporting to the Head of Customer Care, to efficiently and effectively improve and be responsible for the delivery of Customer Care within the Division. To implement the Group's policies and procedures in relation to Customer Care, and to meet and maintain quality assurance standards. To contribute towards the Division meeting its Customer satisfaction targets, and to manage all post-occupation customer-related issues through to resolution via the Customer Care team. You will be expected to: Ensure the Customer Care department is compliant with all SHE policies and procedures, putting the safety of our teams as first priority Organise Home Demonstrations with Sales and Construction team prior to legal completion To ensure satisfactory completion of demonstration and handover defects via courtesy calls Manage the Customer Care team effectively, to ensure that the department fully implements the company standard Liaise regularly with the Construction, Technical, Commercial and Sales departments to ensure Customer Care issues are minimised and handled efficiently Ensure the Customer Care team are well-directed with clear guidelines to their own job responsibilities, and provided with full support in achieving these, in terms of communication, coaching, training and development, and the organisation of the administrative workload Ensure that all post-occupation remedial work is completed to the required standards, within company target timescales and in line with the requirements of the NHBC warranty, guidelines and Technical Standards Ensure the company is represented at all NHBC Resolution & Claim Inspections. Ensure that all NHBC remedial works are completed within the specified timescales Own all customer complaints for the Division and ensure they are acknowledged, investigated and resolved within target timescales Provide support to other Divisional functional teams in line with our Customer First priority of 'putting the customer at the heart of everything we do' To be successful in the role, we are looking for: Previous experience managing Customer Care teams - knowledge of the housebuilding industry is essential Positive, can-do attitude Ability to juggle multiple priorities and multi-task whilst remaining calm under pressure Resilience in the face of negativity Ability to influence others Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence

Location:UK Mobile - predominantly North of UK for the support of our Siemens customer contract Salary: Up to £58,000 per annum + Car Allowance Working hours: Monday to Friday 8.00 am - 17.00 pm Contract Type: 12-month FTC Benefits: Private Healthcare, 25 days leave plus bank holidays, Company Sick Pay, Company Pension Scheme, Flexi Benefits, Learning and Development Opportunities and more. About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. About the role Role Overview: As the Senior Project Manager, you'll manage the MWE project and associated delivery team across multiple locations. The Senior Project Manager will be expected to ensure the cost effective and timely delivery of all contractual obligations and service provisions. Good project and people management skills are essential. What you'll do: Be responsible for the P&L on the MWE works and to lead and direct operational activities in order to maintain and improve VFM for both QinetiQ and EMCOR UK Develop strong relationships with customers staff and their representatives applying Key Account Management principles in order to foster good working relationships at every level and optimise the commercial position of EMCOR Lead and inspire the delivery teams and employees within the MWE works toward the cost-effective delivery of our contractual obligations in such a way to meet all stakeholders expectations Conduct joint site inspections and audits with stakeholders - ensuring actions are disseminated appropriately and actions closed out in an agreed timeframe. Engage in tender activities with supply chain and partners - developing cost effective delivery solutions for the client. Ensure the MWE works have suitable, qualified and experienced teams in place within an appropriate reporting structure, by deploying appropriate HR strategies to recruit, develop, motivate and retain the required management capabilities Develop cost effective mobilisation, transition and operational plans to ensure that the commercial and operational deliverables are met within agreed timescales Responsible for the production and implementation of project programmes for the MWE works To actively engage and lead on lessons learned reviews and other progress meetings as required with the client and other stakeholders Ensure that all operational activities are conducted in accordance with standard EMCOR policies and procedures; in particular: -Health, Safety, Quality and the Environment, Financial Reporting, Commercial and legislative, HR and Employee Welfare, EMCOR Standards of Conduct and Code of Ethics Develop an organisational culture, which reflects the EMCOR Brand and core values of the business, such that a positive employee relations climate and working environment of continuous improvement is created in order to drive demonstrable value to the client and make life easier for all. Who you'll be: Demonstrate significant project management experience within the FM, M&E, construction, or engineering sector, including high-value and complex projects. Demonstrate anunderstanding and practical evidence of implementing H&S, CDM guidelines, RIBA framework, design liability, tender process, supply chain selection and control. Demonstrable experience of project financial management and commercial acumen. Proven experience of transformational leadership and management of a multi-disciplinary team, specifically focusing on driving continuous positive improvement and best business practices. Fully IT competent, specifically regarding project scheduling, programming and technical software including Microsoft Projects, PowerBI and Visio, and (desirable) Simpro, Matterport, Revit and BIM. Demonstrable skills in dealing and working closely with internal and external customers and suppliers on complex and interrelated issues. To be able to communicate at all levels, with excellent written and verbal reasoning skills. Recognised qualification in Project Management: Prince2, APM, PMP certification. City and Guilds or NVQ Level 4 or higher in a relevant FM, Construction or Engineering discipline. IOSH certification. Desirable (all must be valid and in-date): Bachelor's degree in project or business management or related areas of study. Masters in Business Administration (MBA). NEBOSH certification. CITB SMSTS certification. CSCS Black Card Holder. CMI Level 5 in Management & Leadership. Training in CDM2015 and Building Safety Act regulations. 25 Days holidays + Bank holidays Holiday Buy Scheme - up to 5 days a year Industry leading Maternity & Paternity Policies Refer a Friend scheme - worth £500 per referral GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover. Bike To Work Scheme Paid volunteering and charity days Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal andFinancialqueries. At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.

Building Manager 12 months FTC - Build to Rent We're looking for an experienced Building Manager on a 12 months FTC to join a brand new development in Dartford. This is a Monday-Friday role, 9:00am-5:30pm, offering up to £45,000 per year (depending on experience) and 25 days annual leave. In this role, you'll take the lead on day to day building operations, ensuring everything runs smoothly and residents enjoy a welcoming, well managed buidling. It's a fantastic opportunity for someone with BTR experience to take ownership of a new development and make a real impact from the start. If you're organised, proactive and passionate about delivering great resident experiences, we'd love to hear from you.

Fire Safety Surveyor North London, Hertfordshire and Essex Salary: up to £50,000 + Benefits 12-Month Fixed Term Contract We are excited to be partnering with a leading housing provider to recruit a Fire Safety Surveyor on a 12-month contract. This is a pivotal role within the fire safety team, focussed on ensuring compliance across a wide property portfolio and safeguarding residents through proactive fire safety management. You will work closely with contractors and internal stakeholders to deliver robust fire safety solutions, from active fire systems through to passive measures such as fire doors and compartmentation. Key responsibilities of the Fire Safety Surveyor include: Conducting pre- and post-inspections of fire risk assessment (FRA) actions across Providing technical advice and support to trades, contractors, and suppliers to ensure compliance and best practice. Overseeing contractors working on fire alarms, AOV systems, fire doors, compartmentation, and asbestos reinspection. Managing contracts, monitoring delivery against building works schedules, and ensuring high-quality outcomes for residents. Driving compliance with health and safety standards, with zero tolerance for non-compliance. The successful Fire Safety Surveyor will have: Strong building surveying experience, including specifying remedial works for FRA actions. A CIOB Level 6 Certificate in Fire Safety (or equivalent). Professional membership (RICS, CIOB) or be working towards Up-to-date knowledge of building repairs, construction, and safety The ability to manage budgets and work independently across a regional This is an outstanding opportunity for a fire safety professional to make a tangible impact within a nationally recognised organisation consistently ranked as a great place to work in the UK. If interested, please contact Stanley French at or ring (phone number removed) to find out more. Irwin & Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and Safety Director through to Health and Safety Advisor positions. Irwin & Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website irwinandcolton. Com. Irwin and Colton is committed to diversity, equity and inclusion please let us know if we can do anything to make the process more accessible to you.

Roving Facilities Manager Location: London/West End Salary: 60k Employment: 12 months FTC The Role: Client & Occupier Management KPI Delivery & Liaison: Own and deliver operational Client KPIs in collaboration with SFM. Act as the primary occupier liaison for building operations and support customer experience initiatives. Reporting & Compliance: Report to Surveyors on valuation/investment matters, monitor tenant compliance, and ensure property readiness for sale. Financial & Lease Administration Budget Management: Fully manage property finances, including service charge budgeting, monitoring, variance reporting, and reconciliation. Lease Understanding: Maintain a thorough understanding of lease terms as they relate to FM obligations and common areas. Health, Safety, and Risk H&S and Risk: Establish and maintain high-quality Health and Safety arrangements, address risks from assessments, and implement Disaster Planning procedures (including drills). Compliance: Issue Permits to Work, monitor vacant property insurance, and conduct regular site inspections and audits. Operations & Maintenance Contractor & Procurement: Oversee and monitor contractor performance and ensure all services are procured cost-effectively using accredited vendors and the PAM program. Maintenance & Works: Ensure timely and cost-effective reactive maintenance. Manage minor planned works and assist with major works, ensuring maintenance contracts align with O&M manuals for all building equipment. Site Management: Maintain site regulations, records, and ensure adherence to PAM Process Hub policies . About you: Commercial awareness and ability to develop identified business improvement opportunities Solid stakeholder management skills and an ability to understand and relay business ideas Previous experience working for a company within the property industry or from a similar business line, with client facing experience or from a corporate FM background An advocate of change and supportive in driving operational business change IWFM / BIFM qualification and or similar in facilities operational management is desired but not essential. Strong organisation skills and excellent communication skills, both verbal and written Driven to achieve results Knowledge of safety, quality, and cost risks Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Description Your Role The Property Operations Administrator works closely with the Property Manager to support the comprehensive management and maintenance of Digital Realty s Non-White Space areas including non-DC buildings and Digital Realty owned office spaces and supports the Site Operations team with various administrative tasks. This role involves providing crucial administrative and organizational assistance to ensure the seamless daily operations of sites, office buildings and exterior surfaces. The Property Operations Administrator plays a key role in implementing Digital Realty standards, policies, and procedures within their designated property or portfolio. What you'll do Vendor Contract Administration Maintain organized contract tracking for detailed lists and centralized database Ensure accurate and up-to-date records for easy retrieval Collaborate with Property Manager to address deviations promptly Assist in monitoring vendor contract compliance with Global standards Collaborate in managing Vendor KPIs for Non-White Space Operational Support Assist the Property Manager in the management of Digital Realty s Non-White Space areas including non-DC buildings and Digital Realty owned office spaces. Provide administrative oversight for purchase orders of Site Operations, receipting, and invoicing. Liaise with finance, providing input to ensure accuracy and compliance in financial transactions. Assist in ensuring the effective management of the purchase order process for vendors. Support in overseeing and coordinating the purchase of all office goods and services. Organize site access as required including vendors, contractors, third party suppliers etc Document Management Ensure proper documentation of all vendor contracts, COIs, and related communications. Support the Property Manager in maintaining a well-organized and accessible filing system What you'll need Previous experience providing administrative support, preferably in a similar environment Some key competencies: Efficiently manage office tasks and utilize relevant software. Effective Communication: Clear and concise communication with team members, vendors, and proprietors. Organizational Skills: Prioritize tasks and maintain an organized work environment. Attention to Detail: Ensure accuracy in reports, documentation, and data entry. Customer Service: Professionally assist with internal and external customer queries and provide support. Adaptability: Flexibility in handling changing priorities and tasks. Team Collaboration: Collaborate effectively with colleagues and support team goals. Basic Financial Understanding: Handle basic financial tasks and support budget-related activities. Problem-Solving: Identify and propose practical solutions; escalate issues appropriately. Initiative: Proactively approach tasks and take on additional responsibilities as needed. A bit about us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. What we can offer you Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. Apply today, take charge of your career and grow your talents with us. Please note this is a 12-month FTC, only candidates with a maximum 2-week notice period will be considered for the role. Health and Safety Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress. Our Compensation Philosophy Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values. NOTES: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy. Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies. Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

G4S are looking for a Security Officer to join us at a busy distillery site in Girvan where you will be required to carry out duties in a busy environment, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. MUST have a full UK driving licence drive and an SIA licence to be considered. Position: Security Officer Location: Girvan Pay Rate: £12.60 per hour Hours: 12 month contract - 42 hours a week minimum Shifts: Days and nights - 4 on, 4 off shift pattern Your Time at Work Your duties include: - Greeting staff and visitors - Providing a high level of customer service - Controlling access in and out of the building - Patrolling the premises and ensuring security protocols are being adhered to - Dealing with disturbances/ issues and security incidents - Dealing with first aid and incident reporting Our Perfect Worker It is crucial to have great communication and customer service skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G55) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Company Profile CBRE is the global leader in real estate services and building services, we leverage the industry's most powerful knowledge base to meet the commercial real estate and property needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Workplace Experience Manager CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Host to join the team located in London . This role is a 12 Month Fixed-Term Contract to cover Maternity Leave. Role Summary: This role is responsible for the delivery of Workplace Services, with a primary focus on providing world class and unforgettable experiences that match CBRE's brand positioning. Services may be directly performed by the company, or third-party service providers in collaboration with this role. Provides coordination and administrative support for delivery of Workplace Services. Services include, but are not limited to: Front of House Mailroom Services Floor Ambassadors Team Engagement Building Engagement Stakeholder Management Community Programmes Workplace Coaching & Onboarding Office Supply Management Space Reset Events Management Other duties include: Manage and influence the Workplace Experience Team and CBRE community with general administrative support including all mailroom services, event management, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management. Provides administrative support including meeting coordination, office and Workplace Experience equipment care, and supply management. Responds to community requests and complaints regarding Workplace Experience services. Maintains relationships with vendors that provide services and goods to the office. Ensure safety standards are met by those delivery Workplace Experience services; whether CBRE employees or third-party service providers. Manages facilities and office requests, follow up on all request upon completion and escalate recurring issues. Manage office, client suite and community stock and ensure system is in place to ensure optimum levels. To maintain a professional appearance at all times. Site Specific: Have a comprehensive plan for oversight of all the floors and the surroundings areas to ensure best Workplace Experience each day. Maintain HQ - Show sites standard. Host client tours. Organisation of VIP guest visits. Coordinate and oversea logistics for Internal and External events, including set up, breakdown, vendor management, primary contact during events ensuring smooth communication between staff, vendors and clients. Prepare and present monthly reports to the Contract Manager, including People, Operational Performance, Innovation and QHSE activities / updates. Carry out quality floor checks with FM Management to ensure the daily floor checks are to the agreed standard. Collaboration with IT, Maintenance and Helpdesk to ensure timely reporting and closing out of tickets and jobs. Report health and safety hazards on Harbour and raise tickets to both Facilities and IT related Helpdesk. To manage time and attendance technology for the Workplace Experience Team, and monitor staff attendance and time keeping. To ensure the Workplace Experience Team rota is managed and communicated weekly/monthly covering all shifts. To lead, co-ordinate and motivate the Workplace Experience Team. To carry out interim and annual performance reviews for Workplace Experience Team members and update on Talent Coach. Hold regular team / one to one meetings to ensure effective communication. Monitor Workplace Experience Team staff performance and take necessary action when required. Manage all absence requests including annual leave and sickness, and update on MyHR in line with the relevant processes and procedures. Effectively recruit people for the Workplace Experience Team with the appropriate skills, abilities and attitudes to fulfil the job roles. Measure KPI's / KEI's and service standards against agreed and obligated levels. Review and update Workplace Playbooks on a monthly basis. Cross Train Workplace Experience Team on all aspects of duties, including FOH, Mailroom Services and Floor Ambassador duties. Train and act as ad hoc cover for the Workplace Team as part of the one team approach. To maintain excellent relationships with other service partners. Highlight any issues to the Contract Manager if necessary. Carry out any reasonable request from management. To keep up to date with industry innovations and with the on-site management team to ensure 61 is seen as a lighthouse. Communication Skills: Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Financial Knowledge: Requires good knowledge of financial terms and principles (Experience of working to an agreed budget) Strategic and Interpersonal Skills: Ability to solve problems and deal with a variety of options in complex situations. Additional Skills: Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies (Ellis AI and Co Pilot), handheld mobile technologies and applications, and communications. Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges. Customer focussed - develop strong customer relationships by listening to and satisfying customer needs. Drives accountability - ability to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals and moving others to responsibility for their goals. Experience Required: Qualifications / Experience / Professional Memberships: Experience managing a front of house/reception team is preferred. Degree or qualifications at further education level is preferred. A minimum of 2 - 4 years management experience (e.g. Front Desk, Concierge, Meeting Room Management, or Customer Service roles) is essential. Experience in facilities management and / or dealing with suppliers / contractors is desirable.

Associate Director Commercial Property management Birmingham This opportunity is for a leading property consultancy out of their Birmingham office. 12 Months FTC paying up to £58k + car allowance + benefits etc. Working with a Director managing and assisting with the management of properties for some of their larger clients. The role The individual is to take immediate responsibility and ownership of managing their own clients and their buildings. These may include overseas investors, UK Institutions and Property Companies. Assist the Director in increasing the team’s fee income through new business and cross selling. Support the Director in managing the team and the wider services, including Facilities Managers and Client Finance staff working on their instructions. Undertaking regular service charge expenditure monitoring and reporting Liaising with property management accounts team on production of annual service charge budgets, approving reconciliations, rent raising reports Management of income arrears and recovery, invoice approvals, setting up new properties, completing change notes, updating the Helpdesk and Tramps, etc Due diligence for acquisitions and disposals Attending client meetings Attendance and positive contributions at team and department meetings What you need Degree level qualification RICS Qualified or equivalent work experience Proven experience within a commercial property management department or similar, specifically with a Client facing background. Managing Lease events, rent reviews and expiries Dealing with tenant applications proactively Good Landlord and Tenant knowledge Property Management Accounting knowledge - Statements of Account, service charges, arrears recovery, etc Good working knowledge of Microsoft Excel, Word and Outlook