Title: Site Manager - Retrofit Location: Cardiff Salary: £40,000-£45,000 + car + fuel card + 15-20% bonus Sector: Retrofit, building upgrades (Social Housing) Start Date: ASAP Site Manager - The Role: Our client is a successful national property services contractor with an established reputation across the UK. Typical projects are retrofit upgrades to Social Housing properties to include: windows, doors, loft insulation, wall insulation, under floor insulation. You will be responsible for leading the day to day delivery across two projects , managing sub-contractors and operatives across a couple of projects at once. You must be experinced and confident in Managing CDM. Site Manager - The Person You will have solid experience working with a maintenance/refurbishment contractor Experience on EWI projects is essential Experienced Managing CDM. Experience as Site Manager/Supervisor SMSTS valid . Experience of retrofit works desirable Proven experience with meeting customer expectations and ability to demonstrate customer centric approach Commutable within the Cardiff area Site Manager - The Reward: £40k - £45k + car allowance + car + 15-20 bonus + fuel card Strong company benefits package Continued local work within the region Please contact Foresight Search for more information on this, or any other vacancy
31/01/2026
Full time
Title: Site Manager - Retrofit Location: Cardiff Salary: £40,000-£45,000 + car + fuel card + 15-20% bonus Sector: Retrofit, building upgrades (Social Housing) Start Date: ASAP Site Manager - The Role: Our client is a successful national property services contractor with an established reputation across the UK. Typical projects are retrofit upgrades to Social Housing properties to include: windows, doors, loft insulation, wall insulation, under floor insulation. You will be responsible for leading the day to day delivery across two projects , managing sub-contractors and operatives across a couple of projects at once. You must be experinced and confident in Managing CDM. Site Manager - The Person You will have solid experience working with a maintenance/refurbishment contractor Experience on EWI projects is essential Experienced Managing CDM. Experience as Site Manager/Supervisor SMSTS valid . Experience of retrofit works desirable Proven experience with meeting customer expectations and ability to demonstrate customer centric approach Commutable within the Cardiff area Site Manager - The Reward: £40k - £45k + car allowance + car + 15-20 bonus + fuel card Strong company benefits package Continued local work within the region Please contact Foresight Search for more information on this, or any other vacancy
Joiner / Multi-Skilled Operative Location: Frodsham Salary: £33,000 £37,000 per annum (DOE) Start: February - March Hours: Full-time Overview: We are recruiting an experienced Joiner / Multi-Skilled Operative to join a busy team based in Frodsham. The role involves carrying out joinery works alongside a range of general building and maintenance tasks across sites. Key Responsibilities: Carry out all aspects of joinery work including first and second fix Undertake general multi-trade duties as required Work from drawings and specifications Ensure work is completed to a high standard Comply with health and safety regulations on site Work effectively as part of a team or independently Requirements: NVQ Level 2 or Level 3 in Joinery (essential) CSCS Blue Card (minimum requirement) Proven experience as a Joiner or Multi-Skilled Operative Previous experience in Plastering & Tiling Ability to carry out a range of building maintenance tasks Reliable, professional, and safety conscious What s on Offer: £33,000 £37,000 per annum (DOE) Full-time position Based in Frodsham indliv
30/01/2026
Contract
Joiner / Multi-Skilled Operative Location: Frodsham Salary: £33,000 £37,000 per annum (DOE) Start: February - March Hours: Full-time Overview: We are recruiting an experienced Joiner / Multi-Skilled Operative to join a busy team based in Frodsham. The role involves carrying out joinery works alongside a range of general building and maintenance tasks across sites. Key Responsibilities: Carry out all aspects of joinery work including first and second fix Undertake general multi-trade duties as required Work from drawings and specifications Ensure work is completed to a high standard Comply with health and safety regulations on site Work effectively as part of a team or independently Requirements: NVQ Level 2 or Level 3 in Joinery (essential) CSCS Blue Card (minimum requirement) Proven experience as a Joiner or Multi-Skilled Operative Previous experience in Plastering & Tiling Ability to carry out a range of building maintenance tasks Reliable, professional, and safety conscious What s on Offer: £33,000 £37,000 per annum (DOE) Full-time position Based in Frodsham indliv
Details of the role: Working pattern: This is a full time permanent hybrid (4 days a week onsite) role on Crick terms and conditions of employment. Salary: From £43,000 with benefits, subject to skills and experience Application closing date: 15th of February 2026 at 23.59 About us The Francis Crick Institute is Europe s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. About the role We are seeking an experienced and methodical Facilities Management Operations Analyst (CAFM & Ops) known internally as CAFM and Ops Performance Analyst, to join us here at the Francis Crick Institute. This role will be a key part of the facilities team whose objective is to ensure that scientific research does not get disrupted due to building operational matters. You will play a key role overseeing asset management and maintenance scheduling through our CAFM system (Planon), keeping operations efficient and uninterrupted. You ll use the CAFM system to monitor performance, produce KPI dashboards, and drive process improvements and system upgrades. This is a pivotal role where your work will safeguard and strengthen the environment that enables ground breaking discoveries. What you will be doing At the Crick, you will: Be an operational owner and system administrator for the Crick s CAFM system (Planon) Provide Management information to Department Heads and Service Leads, extract and manipulate data from the building systems, develop and build reports in line with user bespoke requirements using available IT tools. Develop and measure KPIs across building services functions, create dashboards to enable clear communication and monitoring of performance trends, ensuring relevant statutory and regulatory compliance is captured. Maintain the Planon system to ensure the Crick CAFM system remains at optimal performance and is fully supported. Identify, develop and manage continual improvements (including system version upgrades) to the CAFM system Support site audits of building and science equipment to ensure all recorded asset data is current and accurate. About you You will have: Experience of interrogating and reporting with CAFM systems and other Facilities related software packages Experience in Power BI development, including data modelling, DAX, and creating and maintaining live dashboards with automated refresh using DirectQuery or live connections Experience of developing, building and presenting management reports and supporting dashboards Operational experience in managing / reporting on maintenance performance KPI s/SLAs Experience of working with Hard and Soft Facilities operational environments Experience of using the Planon CAFM platform (Desirable) Minimum Criteria About Working at the Crick Our values Everyone who works at the Crick has a valuable role to play in advancing the Crick s mission and shaping our culture We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We re not afraid to do things differently. We are open. We re highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial. We show respect for one another, work cooperatively and support the wider community. At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme: Defined contribution pension with employer contributions of up to 16%. Health & Well-being: 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Work-Life Balance: Back-up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups support, community and inclusive social events. Perks: Discounted gym memberships, bike-to-work scheme, and shopping discounts. Subsidised on-site restaurant and social spaces for team interaction. Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed. We reserve the right to withdraw this advert at any given time due to the number of applications received.
30/01/2026
Full time
Details of the role: Working pattern: This is a full time permanent hybrid (4 days a week onsite) role on Crick terms and conditions of employment. Salary: From £43,000 with benefits, subject to skills and experience Application closing date: 15th of February 2026 at 23.59 About us The Francis Crick Institute is Europe s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. About the role We are seeking an experienced and methodical Facilities Management Operations Analyst (CAFM & Ops) known internally as CAFM and Ops Performance Analyst, to join us here at the Francis Crick Institute. This role will be a key part of the facilities team whose objective is to ensure that scientific research does not get disrupted due to building operational matters. You will play a key role overseeing asset management and maintenance scheduling through our CAFM system (Planon), keeping operations efficient and uninterrupted. You ll use the CAFM system to monitor performance, produce KPI dashboards, and drive process improvements and system upgrades. This is a pivotal role where your work will safeguard and strengthen the environment that enables ground breaking discoveries. What you will be doing At the Crick, you will: Be an operational owner and system administrator for the Crick s CAFM system (Planon) Provide Management information to Department Heads and Service Leads, extract and manipulate data from the building systems, develop and build reports in line with user bespoke requirements using available IT tools. Develop and measure KPIs across building services functions, create dashboards to enable clear communication and monitoring of performance trends, ensuring relevant statutory and regulatory compliance is captured. Maintain the Planon system to ensure the Crick CAFM system remains at optimal performance and is fully supported. Identify, develop and manage continual improvements (including system version upgrades) to the CAFM system Support site audits of building and science equipment to ensure all recorded asset data is current and accurate. About you You will have: Experience of interrogating and reporting with CAFM systems and other Facilities related software packages Experience in Power BI development, including data modelling, DAX, and creating and maintaining live dashboards with automated refresh using DirectQuery or live connections Experience of developing, building and presenting management reports and supporting dashboards Operational experience in managing / reporting on maintenance performance KPI s/SLAs Experience of working with Hard and Soft Facilities operational environments Experience of using the Planon CAFM platform (Desirable) Minimum Criteria About Working at the Crick Our values Everyone who works at the Crick has a valuable role to play in advancing the Crick s mission and shaping our culture We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We re not afraid to do things differently. We are open. We re highly collaborative and interactive, and make sure our activities are visible to the outside world. We are collegial. We show respect for one another, work cooperatively and support the wider community. At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. What will you receive? At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. Pension Scheme: Defined contribution pension with employer contributions of up to 16%. Health & Well-being: 24/7 GP consultation services. Occupational health services and mental health support programs. Eye care vouchers and discounted healthcare plans. Work-Life Balance: Back-up care for dependents. Childcare support allowance. Annual leave purchase options. Crick Networks offering diverse groups support, community and inclusive social events. Perks: Discounted gym memberships, bike-to-work scheme, and shopping discounts. Subsidised on-site restaurant and social spaces for team interaction. Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed. We reserve the right to withdraw this advert at any given time due to the number of applications received.
Ref: ORNMREP Location: Swindon (SN1) Hours: Monday to Friday 9am-5pm (37hrs per week) Pay: £26.00ph paid weekly via umbrella Duration: Ongoing Contract Long Term To supervise the building maintenance operatives to ensure that the team is working efficiently and safely in accordance with our health and safety policies. To work with the responsive repairs To coordinate and supervise building maintenance operatives to ensure the most cost effective and economical use of resources and advice the repairs Managers of the level of resources required on individual jobs. Ensure that all work is carried out within priority period and to a high standard. Pre-inspect work to identify work content, duration and materials required and where poor descriptions may cause delays and liaison with surveyors to clarify before works commence thus reducing failure to complete. Produce detailed schedules of works and specify the requirements of the job in order to enable the in house workforce to carry out the works. Pre-order non-stock materials and stock materials for larger or more complicated works so that they can be collected from the stores on the day the works commence or arrange with wholesalers to deliver to site when required. To monitor the delivery of repairs in line with agreed policies and performance standards. Work with the planners to ensure works are correctly appointed with adequate time allocation To carry out site compliance inspections to ensure that ladders, portable appliances, fire extinguishers, first aid kits, personnel protective equipment are within their inspection dates. Check that daily van checks have been carried out. To work with the Building surveyors in diagnosing building repair solutions for corporate assets. Carry out post inspections of selected completed works to ensure materials, time and plant have been correctly claimed and investigate complaints of poor workmanship. The organisation and control of contractors engaged by the building maintenance department. Work with the repairs co-ordinator in reporting to the Area Managers the post inspection and health and Safety inspections results.
30/01/2026
Contract
Ref: ORNMREP Location: Swindon (SN1) Hours: Monday to Friday 9am-5pm (37hrs per week) Pay: £26.00ph paid weekly via umbrella Duration: Ongoing Contract Long Term To supervise the building maintenance operatives to ensure that the team is working efficiently and safely in accordance with our health and safety policies. To work with the responsive repairs To coordinate and supervise building maintenance operatives to ensure the most cost effective and economical use of resources and advice the repairs Managers of the level of resources required on individual jobs. Ensure that all work is carried out within priority period and to a high standard. Pre-inspect work to identify work content, duration and materials required and where poor descriptions may cause delays and liaison with surveyors to clarify before works commence thus reducing failure to complete. Produce detailed schedules of works and specify the requirements of the job in order to enable the in house workforce to carry out the works. Pre-order non-stock materials and stock materials for larger or more complicated works so that they can be collected from the stores on the day the works commence or arrange with wholesalers to deliver to site when required. To monitor the delivery of repairs in line with agreed policies and performance standards. Work with the planners to ensure works are correctly appointed with adequate time allocation To carry out site compliance inspections to ensure that ladders, portable appliances, fire extinguishers, first aid kits, personnel protective equipment are within their inspection dates. Check that daily van checks have been carried out. To work with the Building surveyors in diagnosing building repair solutions for corporate assets. Carry out post inspections of selected completed works to ensure materials, time and plant have been correctly claimed and investigate complaints of poor workmanship. The organisation and control of contractors engaged by the building maintenance department. Work with the repairs co-ordinator in reporting to the Area Managers the post inspection and health and Safety inspections results.
Kelleher Group Maintenance are an expanding M&E, Gas and Specialist Works Contractor with a bespoke approach to the planning and execution of our clients wishes. We are seeking a Parts Administrator to support our works team in managing both planned and works, for both building and Mechanical and Electrical divisions. You will prioritise, allocate, and schedule materials, parts, and equipment to ensure timely job completion and resident satisfaction. In this role, you'll use our internal job management system to keep jobs up-to-date, ensuring they are completed according to priority. Strong organizational skills and a proactive approach are essential for success. The candidate will be expected to arrive at work for 7:00 am to meet with engineers and ensure that any required materials are loaded onto their vehicles for the day. The role will include manual labour and overseeing our internal stock and warehouse areas. The successful candidate will be responsible for regular stock checks, maintaining appropriate stock levels, and ensuring refunds are processed promptly to support cash flow. Creating relationships with suppliers and weekly reporting. Additionally, you will manage the resale of stock as needed, playing a key role in optimising our inventory. Strong organisational skills and a proactive approach are essential. The successful candidate will have the ability to work under pressure and meet demanding targets in this fast-paced position, the successful candidate will have the following skills and experience: Fit and the ability to assist with manual labour and heavy lifting MUST have good knowledge of MS Word and Excel, knowledge of excel data and formula input Exceptional telephone manners Punctual, well organised and efficient with time keeping Social Housing background, preferred but not essential Ability to work in a team and well under pressure Can type well and to a fast pace Take clear instruction and act on initiative Can take constructive criticism Can work in a high paced working environment Formatting emails and communicating with clients The working environment can change on a day-to-day basis and is largely reactive, therefore you need the ability to move with change and keep calm, whilst making effective decisions is crucial for this key role. You will be able to prioritise your workload effectively to deliver an efficient schedule in a high pressured and demanding environment. You will be a strong communicator and will take pride in your work. A self-motivator focussed, and personable individual would succeed in this role as well as having the ability to work autonomously yet part of a wider team. Strong note taking and administrative skills Able to multitask and meet deadlines Prior experience of using a CRM and job management / scheduling system Excellent communication skills Confident in dealing with difficult circumstances; language barriers, complaint cases etc Key Accountabilities: Dealing with Managing director and Director requests and personal assisting Managing purchasing order reports and all aspects of purchasing for both building and Mechanical and Electrical divisions Purchasing materials for job completion and raising Purchase orders Communicating with both customers and residents as required Regular stock checks Maintaining appropriate stock levels, and ensuring refunds are processed promptly to support cash flow Maintaining a clean and tidy stock/warehouse area at all times Preparation for internal auditing of company accreditation Responding to emails and clients queries immediately upon receipt Scheduling works based on geographic location and priority Ensuring workloads are scheduled productively each day for drivers and delivery of materials Regular updates to residents and clients regarding lead times on parts Running internal job and visit status reports to enable the ordering of parts Building a strong rapport with suppliers Managing credit accounts Hold and be part of regular client / contract meetings, visits to client offices may be required Minute meetings and action all follow up items Answering telephone calls, customer liaison and booking appointments Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Dealing with all incoming enquiries for parts and plant via email and telephone Liaising with all company departments to ensure job completion Please note that this role is not available for those seeking to work remotely and from home
30/01/2026
Full time
Kelleher Group Maintenance are an expanding M&E, Gas and Specialist Works Contractor with a bespoke approach to the planning and execution of our clients wishes. We are seeking a Parts Administrator to support our works team in managing both planned and works, for both building and Mechanical and Electrical divisions. You will prioritise, allocate, and schedule materials, parts, and equipment to ensure timely job completion and resident satisfaction. In this role, you'll use our internal job management system to keep jobs up-to-date, ensuring they are completed according to priority. Strong organizational skills and a proactive approach are essential for success. The candidate will be expected to arrive at work for 7:00 am to meet with engineers and ensure that any required materials are loaded onto their vehicles for the day. The role will include manual labour and overseeing our internal stock and warehouse areas. The successful candidate will be responsible for regular stock checks, maintaining appropriate stock levels, and ensuring refunds are processed promptly to support cash flow. Creating relationships with suppliers and weekly reporting. Additionally, you will manage the resale of stock as needed, playing a key role in optimising our inventory. Strong organisational skills and a proactive approach are essential. The successful candidate will have the ability to work under pressure and meet demanding targets in this fast-paced position, the successful candidate will have the following skills and experience: Fit and the ability to assist with manual labour and heavy lifting MUST have good knowledge of MS Word and Excel, knowledge of excel data and formula input Exceptional telephone manners Punctual, well organised and efficient with time keeping Social Housing background, preferred but not essential Ability to work in a team and well under pressure Can type well and to a fast pace Take clear instruction and act on initiative Can take constructive criticism Can work in a high paced working environment Formatting emails and communicating with clients The working environment can change on a day-to-day basis and is largely reactive, therefore you need the ability to move with change and keep calm, whilst making effective decisions is crucial for this key role. You will be able to prioritise your workload effectively to deliver an efficient schedule in a high pressured and demanding environment. You will be a strong communicator and will take pride in your work. A self-motivator focussed, and personable individual would succeed in this role as well as having the ability to work autonomously yet part of a wider team. Strong note taking and administrative skills Able to multitask and meet deadlines Prior experience of using a CRM and job management / scheduling system Excellent communication skills Confident in dealing with difficult circumstances; language barriers, complaint cases etc Key Accountabilities: Dealing with Managing director and Director requests and personal assisting Managing purchasing order reports and all aspects of purchasing for both building and Mechanical and Electrical divisions Purchasing materials for job completion and raising Purchase orders Communicating with both customers and residents as required Regular stock checks Maintaining appropriate stock levels, and ensuring refunds are processed promptly to support cash flow Maintaining a clean and tidy stock/warehouse area at all times Preparation for internal auditing of company accreditation Responding to emails and clients queries immediately upon receipt Scheduling works based on geographic location and priority Ensuring workloads are scheduled productively each day for drivers and delivery of materials Regular updates to residents and clients regarding lead times on parts Running internal job and visit status reports to enable the ordering of parts Building a strong rapport with suppliers Managing credit accounts Hold and be part of regular client / contract meetings, visits to client offices may be required Minute meetings and action all follow up items Answering telephone calls, customer liaison and booking appointments Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Dealing with all incoming enquiries for parts and plant via email and telephone Liaising with all company departments to ensure job completion Please note that this role is not available for those seeking to work remotely and from home
Pay: 30,000.00- 40,000.00 per year Job Description: Construciton - Junior Commercial Project Manager/Head of Active Response. Milton Keynes 35k - 40k NEG DOE Permanent role with the opportunity to develop your career into main contracting and commercial project management. Excellent negotiable package for the right candidate The reactive response team are a very successful and agile team. The team currently carries out vital planned and reactionary projects which impact daily life for communities. The key here is the chosen candidate will join the company and be the main point of contact for all reactive works, act on the requirements and rectify the issue. In turn this will become their own small department to manage. Role Purpose: Establish and maintain relationships with contractors and clients & local authority help desk. Manage the department after in house training. Manage and record profitability. Look for future potential work around the reactive response. Reactive Response Example: 8am: Call is raised The chosen candidate will look at the issue with the client and determine if the incident is critical and requires immediate attention or non-critical which can be planned in over the forthcoming days. These are all values up to 499. Anything valued higher will require a quote for be produced by the chosen candidate. From this point an operative will be sent by the chosen candidate from either our own pool of labour or subcontract team to accommodate the issue raised. Upon attendance to the incident the attendee will assess the current works and review the surrounding area for any further opportunities of work. The works will be invoiced upon completion of the works and the future opportunity priced and issued to the client for discussion. Who we're looking for. Strong background in running diverse planned and reactive building maintenance jobs. Previous experience in estimating & managing small works up to 10k. Proficient in the use of excel and similar software. Strong interpersonal and communication skills are required, coupled with an ability to form effective relationships with partners and prioritise work within time constraints. We will provide on the job mentoring to help you develop experience, skills and knowledge to progress your career. Why work for us Day in, day out, our team delivers vital and meaningful projects; maintaining, improving, repairing vital infrastructure that supports local economies and strengthens communities. There are plenty of opportunities for progression and advancement in this growing company. The suitable candidate will also have the opportunity to progress into the main contact works and projects team as the business develops. We have ambitious growth and expansion plans, and require an energetic, ambitious and entrepreneurial person to join our small and friendly team to help achieve our goals. To apply please send your resume and details of how you can meet this challenging but rewarding job specification.
30/01/2026
Full time
Pay: 30,000.00- 40,000.00 per year Job Description: Construciton - Junior Commercial Project Manager/Head of Active Response. Milton Keynes 35k - 40k NEG DOE Permanent role with the opportunity to develop your career into main contracting and commercial project management. Excellent negotiable package for the right candidate The reactive response team are a very successful and agile team. The team currently carries out vital planned and reactionary projects which impact daily life for communities. The key here is the chosen candidate will join the company and be the main point of contact for all reactive works, act on the requirements and rectify the issue. In turn this will become their own small department to manage. Role Purpose: Establish and maintain relationships with contractors and clients & local authority help desk. Manage the department after in house training. Manage and record profitability. Look for future potential work around the reactive response. Reactive Response Example: 8am: Call is raised The chosen candidate will look at the issue with the client and determine if the incident is critical and requires immediate attention or non-critical which can be planned in over the forthcoming days. These are all values up to 499. Anything valued higher will require a quote for be produced by the chosen candidate. From this point an operative will be sent by the chosen candidate from either our own pool of labour or subcontract team to accommodate the issue raised. Upon attendance to the incident the attendee will assess the current works and review the surrounding area for any further opportunities of work. The works will be invoiced upon completion of the works and the future opportunity priced and issued to the client for discussion. Who we're looking for. Strong background in running diverse planned and reactive building maintenance jobs. Previous experience in estimating & managing small works up to 10k. Proficient in the use of excel and similar software. Strong interpersonal and communication skills are required, coupled with an ability to form effective relationships with partners and prioritise work within time constraints. We will provide on the job mentoring to help you develop experience, skills and knowledge to progress your career. Why work for us Day in, day out, our team delivers vital and meaningful projects; maintaining, improving, repairing vital infrastructure that supports local economies and strengthens communities. There are plenty of opportunities for progression and advancement in this growing company. The suitable candidate will also have the opportunity to progress into the main contact works and projects team as the business develops. We have ambitious growth and expansion plans, and require an energetic, ambitious and entrepreneurial person to join our small and friendly team to help achieve our goals. To apply please send your resume and details of how you can meet this challenging but rewarding job specification.
Repairs Supervisor - Housing Repairs & Maintenance for a Reputable Birmingham & Midlands Housing Association We are seeking an experienced, customer-focused Repairs Supervisor to support the effective delivery of a high-performing in-house housing repairs and maintenance service. This is a key front-line role, responsible for supervising a multi-disciplined team of trade operatives, contractors, and self-employed operatives, ensuring high standards of workmanship, safety, and customer satisfaction across occupied homes. You will play a vital role in ensuring properties are well maintained and remain places residents are proud to call home. The Role Location: Hinckley (Covering Coventry, Leicestershire, Hinckley & Northampton) Postcode: LE10 1QZ Salary: 42,776 per annum + Company Vehicle & Fuel Card Hours: 39 hours per week Contract: Permanent Closing Date: 31 January 2026 Key Responsibilities Supervise trade operatives and subcontractors carrying out responsive repairs in tenanted properties. Lead, motivate, and manage team performance to ensure repairs are completed to a high standard, on time, and in line with health & safety requirements. Carry out post-inspections to ensure works meet specification and contractual standards. Support the efficient delivery of the in-house repairs service, ensuring work is completed to a high standard and within agreed timescales. Conduct regular 1:1 meetings and performance reviews, supporting development and maintaining excellent customer service standards. Work collaboratively with internal teams to support data-driven service improvements. Ensure compliance with Health & Safety legislation, including CDM Regulations. Assist with budget management and associated financial administration. About You You will have: A relevant qualification in a building-related discipline, site management, or equivalent experience. Proven supervisory or team management experience within a repairs and maintenance environment. Strong construction knowledge, including Health & Safety legislation and CDM Regulations. Experience managing budgets and associated financial processes. A professional, customer-focused approach and strong communication skills. What's On Offer Salary of 42,776 per annum Company vehicle and fuel card Excellent benefits package including: Medicash Employee benefits portal with discounts from major brands Up to 8% matched pension contribution How to Apply For further information or to apply for this role, please contact: Adam Tooley (phone number removed) (url removed) INDPS
30/01/2026
Full time
Repairs Supervisor - Housing Repairs & Maintenance for a Reputable Birmingham & Midlands Housing Association We are seeking an experienced, customer-focused Repairs Supervisor to support the effective delivery of a high-performing in-house housing repairs and maintenance service. This is a key front-line role, responsible for supervising a multi-disciplined team of trade operatives, contractors, and self-employed operatives, ensuring high standards of workmanship, safety, and customer satisfaction across occupied homes. You will play a vital role in ensuring properties are well maintained and remain places residents are proud to call home. The Role Location: Hinckley (Covering Coventry, Leicestershire, Hinckley & Northampton) Postcode: LE10 1QZ Salary: 42,776 per annum + Company Vehicle & Fuel Card Hours: 39 hours per week Contract: Permanent Closing Date: 31 January 2026 Key Responsibilities Supervise trade operatives and subcontractors carrying out responsive repairs in tenanted properties. Lead, motivate, and manage team performance to ensure repairs are completed to a high standard, on time, and in line with health & safety requirements. Carry out post-inspections to ensure works meet specification and contractual standards. Support the efficient delivery of the in-house repairs service, ensuring work is completed to a high standard and within agreed timescales. Conduct regular 1:1 meetings and performance reviews, supporting development and maintaining excellent customer service standards. Work collaboratively with internal teams to support data-driven service improvements. Ensure compliance with Health & Safety legislation, including CDM Regulations. Assist with budget management and associated financial administration. About You You will have: A relevant qualification in a building-related discipline, site management, or equivalent experience. Proven supervisory or team management experience within a repairs and maintenance environment. Strong construction knowledge, including Health & Safety legislation and CDM Regulations. Experience managing budgets and associated financial processes. A professional, customer-focused approach and strong communication skills. What's On Offer Salary of 42,776 per annum Company vehicle and fuel card Excellent benefits package including: Medicash Employee benefits portal with discounts from major brands Up to 8% matched pension contribution How to Apply For further information or to apply for this role, please contact: Adam Tooley (phone number removed) (url removed) INDPS
Project Manager - Social Housing HRB - Oldham based 65,000 - 68,000 plus package HIGH RISE EXPERIENCE REQUIRED We are working with a leading Social Housing / Regeneration contractor to recruit a proactive Project Manager to deliver a Social Housing planned high rise refurbishment schemes, including reclad works, roofing, insulation, externals, internals, and FRA works to tenanted housing association properties in Warwickshire. This role will focus on cladding remediation, as well as associated fire and building safety works. You will ensure compliance with the Building Safety Act for Higher-Risk Buildings (HRBs) while working in live environments, maintaining the highest standards of safety, quality, and resident engagement throughout. This is a fantastic opportunity for an ambitious and driven Project Manager with a determined and motivated attitude, or a Senior Site Manager looking for a step up. You will be instrumental in managing multiple contracts and leading a team of Site Managers, an RLO, and multi-disciplined tradesmen. Key Responsibilities Manage end-to-end delivery of planned works, refurbishment, and retrofit projects in occupied HRBs. Oversee cladding remediation programmes and ensure compliance with HRB regulations. Manage all day-to-day operations of the capital improvement programmes. Lead planning, budgeting, and risk management activities. Coordinate with internal teams, contractors, and residents to maintain programme and quality standards. Work closely with clients and stakeholders on site to survey and complete property condition reports. Produce detailed reports and programmes using Power BI and Asta Powerproject. Ensure alignment with PAS 2035 and sustainability targets. Identify discrepancies and take appropriate actions, reporting back to management when necessary. Undertake site visits to inspect works, liaise with trade operatives, tenants, contractors, or statutory bodies, and ensure high levels of satisfaction. Maintain Health and Safety and environmental management standards. Develop and implement construction phase safety plans ensuring the safe delivery of works. Manage client expectations and maintain strong working relationships. Complete project handover ensuring all works are defect and snag-free. Qualifications Degree in Construction Management or a related field. CSCS Black Card, SMSTS, and strong knowledge of HRB compliance. APM or PRINCE2 certification desirable. Skills Strong understanding of live building environments and resident engagement. Excellent planning, budgeting, and risk management capabilities. Knowledge of the Building Safety Act and the Building Safety Regulator Gateway process. Proficiency in digital reporting tools such as Power BI and Asta Powerproject. Ability to create and manage detailed programmes and reporting outputs. Experience Proven track record delivering HRB projects under the Building Safety Act. Experience managing planned maintenance and cladding remediation programmes in occupied buildings. Demonstrated ability to maintain safety, quality, and programme in challenging environments. Salary and Package You will be working for a modern, forward-thinking business that believes the strengths, skills, and personalities of their people are key to their success. This is a full-time, permanent role offering up to 68,000 plus car or car allowance.
30/01/2026
Full time
Project Manager - Social Housing HRB - Oldham based 65,000 - 68,000 plus package HIGH RISE EXPERIENCE REQUIRED We are working with a leading Social Housing / Regeneration contractor to recruit a proactive Project Manager to deliver a Social Housing planned high rise refurbishment schemes, including reclad works, roofing, insulation, externals, internals, and FRA works to tenanted housing association properties in Warwickshire. This role will focus on cladding remediation, as well as associated fire and building safety works. You will ensure compliance with the Building Safety Act for Higher-Risk Buildings (HRBs) while working in live environments, maintaining the highest standards of safety, quality, and resident engagement throughout. This is a fantastic opportunity for an ambitious and driven Project Manager with a determined and motivated attitude, or a Senior Site Manager looking for a step up. You will be instrumental in managing multiple contracts and leading a team of Site Managers, an RLO, and multi-disciplined tradesmen. Key Responsibilities Manage end-to-end delivery of planned works, refurbishment, and retrofit projects in occupied HRBs. Oversee cladding remediation programmes and ensure compliance with HRB regulations. Manage all day-to-day operations of the capital improvement programmes. Lead planning, budgeting, and risk management activities. Coordinate with internal teams, contractors, and residents to maintain programme and quality standards. Work closely with clients and stakeholders on site to survey and complete property condition reports. Produce detailed reports and programmes using Power BI and Asta Powerproject. Ensure alignment with PAS 2035 and sustainability targets. Identify discrepancies and take appropriate actions, reporting back to management when necessary. Undertake site visits to inspect works, liaise with trade operatives, tenants, contractors, or statutory bodies, and ensure high levels of satisfaction. Maintain Health and Safety and environmental management standards. Develop and implement construction phase safety plans ensuring the safe delivery of works. Manage client expectations and maintain strong working relationships. Complete project handover ensuring all works are defect and snag-free. Qualifications Degree in Construction Management or a related field. CSCS Black Card, SMSTS, and strong knowledge of HRB compliance. APM or PRINCE2 certification desirable. Skills Strong understanding of live building environments and resident engagement. Excellent planning, budgeting, and risk management capabilities. Knowledge of the Building Safety Act and the Building Safety Regulator Gateway process. Proficiency in digital reporting tools such as Power BI and Asta Powerproject. Ability to create and manage detailed programmes and reporting outputs. Experience Proven track record delivering HRB projects under the Building Safety Act. Experience managing planned maintenance and cladding remediation programmes in occupied buildings. Demonstrated ability to maintain safety, quality, and programme in challenging environments. Salary and Package You will be working for a modern, forward-thinking business that believes the strengths, skills, and personalities of their people are key to their success. This is a full-time, permanent role offering up to 68,000 plus car or car allowance.
Job Title: Repairs & Maintenance Supervisor Location: Norwich Contract: Permanent Salary: £41,000 per annum PAYE About the Role We are seeking an experienced Repairs & Maintenance Supervisor to join our social housing team in Norwich. You will be responsible for supervising day-to-day responsive repairs and maintenance activities, ensuring works are completed safely, on time, within budget, and to a high standard. This role is key to delivering an effective, customer-focused repairs service that meets regulatory requirements and improves the quality of homes for our residents. Key Responsibilities Supervise in-house operatives and/or contractors delivering responsive repairs, voids, and planned maintenance Allocate and manage daily workloads to ensure service targets and KPIs are met Carry out pre- and post-inspections of repair works to ensure quality, safety, and value for money Ensure compliance with health & safety legislation, risk assessments, and method statements Monitor materials, stock usage, and costs to control budgets effectively Act as an escalation point for complex repairs, complaints, and resident issues Liaise with residents, housing officers, contractors, and other stakeholders to coordinate works Ensure repairs are delivered in line with statutory requirements, including gas safety, electrical safety, and building regulations Maintain accurate records using housing management and repairs systems Support operatives with training, performance management, and continuous improvement About You Proven experience supervising repairs and maintenance services, ideally within social housing or property maintenance Strong technical knowledge of building maintenance and responsive repairs Sound understanding of health & safety, CDM regulations, and compliance requirements Excellent organisational and problem-solving skills Ability to lead, motivate, and manage trade teams or contractors Good IT skills and experience using repairs or asset management systems Application Process: If you would like more information on this position of a Repairs & Maintenance Supervisor , or any other vacancy, please email your current CV through and Charlotte will be in contact with you.
30/01/2026
Full time
Job Title: Repairs & Maintenance Supervisor Location: Norwich Contract: Permanent Salary: £41,000 per annum PAYE About the Role We are seeking an experienced Repairs & Maintenance Supervisor to join our social housing team in Norwich. You will be responsible for supervising day-to-day responsive repairs and maintenance activities, ensuring works are completed safely, on time, within budget, and to a high standard. This role is key to delivering an effective, customer-focused repairs service that meets regulatory requirements and improves the quality of homes for our residents. Key Responsibilities Supervise in-house operatives and/or contractors delivering responsive repairs, voids, and planned maintenance Allocate and manage daily workloads to ensure service targets and KPIs are met Carry out pre- and post-inspections of repair works to ensure quality, safety, and value for money Ensure compliance with health & safety legislation, risk assessments, and method statements Monitor materials, stock usage, and costs to control budgets effectively Act as an escalation point for complex repairs, complaints, and resident issues Liaise with residents, housing officers, contractors, and other stakeholders to coordinate works Ensure repairs are delivered in line with statutory requirements, including gas safety, electrical safety, and building regulations Maintain accurate records using housing management and repairs systems Support operatives with training, performance management, and continuous improvement About You Proven experience supervising repairs and maintenance services, ideally within social housing or property maintenance Strong technical knowledge of building maintenance and responsive repairs Sound understanding of health & safety, CDM regulations, and compliance requirements Excellent organisational and problem-solving skills Ability to lead, motivate, and manage trade teams or contractors Good IT skills and experience using repairs or asset management systems Application Process: If you would like more information on this position of a Repairs & Maintenance Supervisor , or any other vacancy, please email your current CV through and Charlotte will be in contact with you.
Repairs Supervisor - Housing Repairs & Maintenance for a Reputable Birmingham & Midlands Housing Association We are seeking an experienced, customer-focused Repairs Supervisor to support the effective delivery of a high-performing in-house housing repairs and maintenance service. This is a key front-line role, responsible for supervising a multi-disciplined team of trade operatives, contractors, and self-employed operatives, ensuring high standards of workmanship, safety, and customer satisfaction across occupied homes. You will play a vital role in ensuring properties are well maintained and remain places residents are proud to call home. The Role Location: Hinckley (Covering Coventry, Leicestershire, Hinckley & Northampton) Postcode: LE10 1QZ Salary: 42,776 per annum + Company Vehicle & Fuel Card Hours: 39 hours per week Contract: Permanent Closing Date: 31 January 2026 Key Responsibilities Supervise trade operatives and subcontractors carrying out responsive repairs in tenanted properties. Lead, motivate, and manage team performance to ensure repairs are completed to a high standard, on time, and in line with health & safety requirements. Carry out post-inspections to ensure works meet specification and contractual standards. Support the efficient delivery of the in-house repairs service, ensuring work is completed to a high standard and within agreed timescales. Conduct regular 1:1 meetings and performance reviews, supporting development and maintaining excellent customer service standards. Work collaboratively with internal teams to support data-driven service improvements. Ensure compliance with Health & Safety legislation, including CDM Regulations. Assist with budget management and associated financial administration. About You You will have: A relevant qualification in a building-related discipline, site management, or equivalent experience. Proven supervisory or team management experience within a repairs and maintenance environment. Strong construction knowledge, including Health & Safety legislation and CDM Regulations. Experience managing budgets and associated financial processes. A professional, customer-focused approach and strong communication skills. What's On Offer Salary of 42,776 per annum Company vehicle and fuel card Excellent benefits package including: Medicash Employee benefits portal with discounts from major brands Up to 8% matched pension contribution How to Apply For further information or to apply for this role, please contact: Adam Tooley (phone number removed) (url removed) INDPS
30/01/2026
Full time
Repairs Supervisor - Housing Repairs & Maintenance for a Reputable Birmingham & Midlands Housing Association We are seeking an experienced, customer-focused Repairs Supervisor to support the effective delivery of a high-performing in-house housing repairs and maintenance service. This is a key front-line role, responsible for supervising a multi-disciplined team of trade operatives, contractors, and self-employed operatives, ensuring high standards of workmanship, safety, and customer satisfaction across occupied homes. You will play a vital role in ensuring properties are well maintained and remain places residents are proud to call home. The Role Location: Hinckley (Covering Coventry, Leicestershire, Hinckley & Northampton) Postcode: LE10 1QZ Salary: 42,776 per annum + Company Vehicle & Fuel Card Hours: 39 hours per week Contract: Permanent Closing Date: 31 January 2026 Key Responsibilities Supervise trade operatives and subcontractors carrying out responsive repairs in tenanted properties. Lead, motivate, and manage team performance to ensure repairs are completed to a high standard, on time, and in line with health & safety requirements. Carry out post-inspections to ensure works meet specification and contractual standards. Support the efficient delivery of the in-house repairs service, ensuring work is completed to a high standard and within agreed timescales. Conduct regular 1:1 meetings and performance reviews, supporting development and maintaining excellent customer service standards. Work collaboratively with internal teams to support data-driven service improvements. Ensure compliance with Health & Safety legislation, including CDM Regulations. Assist with budget management and associated financial administration. About You You will have: A relevant qualification in a building-related discipline, site management, or equivalent experience. Proven supervisory or team management experience within a repairs and maintenance environment. Strong construction knowledge, including Health & Safety legislation and CDM Regulations. Experience managing budgets and associated financial processes. A professional, customer-focused approach and strong communication skills. What's On Offer Salary of 42,776 per annum Company vehicle and fuel card Excellent benefits package including: Medicash Employee benefits portal with discounts from major brands Up to 8% matched pension contribution How to Apply For further information or to apply for this role, please contact: Adam Tooley (phone number removed) (url removed) INDPS
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role: Assisting and ensuring the effective and efficient delivery of our contracts in a way that is financially viable. Ensuring that we maintain quality work, carried out safely, completed on schedule and in accordance with our client s changing needs with minimum inconvenience to residents. Responsibilities: Assist and management of the day-to-day operations of Planned or R&M Contracts Work in partnership with the clients to exceed operational and business expectations. Management of the motivation of operatives and subcontractors Ensuring profit and performance targets are achieved Liaising and developing relationships with the client's representatives and resident groups Monitoring the performance of the contract and ensure that Key Performance Indicators are achieved Managing resources to ensure efficiency and contractual obligations are maintained Monitoring progress of the contract to ensure the completed works are correct and to the agreed specification standard Monitoring quality, safety and environment and promote a safety culture within the business unit Managing / liaising with a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for recruitment retention, training and development of employees Maintaining and develop reports on progress and performance of contract Monitoring management systems and ensure that they are maintained and targets are achieved Monitoring the financial aspects of the contract and report on profitability Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance Ensuring works are completed on time and to a high-quality standard Plan, programme and coordinate efforts of Operatives and Subcontractors such that works progress as agreed, to programme and in accordance with the contract provisions, with the least amount of disruption and inconvenience to the residents Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets Ensure that all Variation sheets are appropriately completed and signed by the Client or Client representative; provide Contracts Manager with such signed copies at the earliest opportunity Prepare snagging lists at the earliest opportunity and promptly issue such for record of the relevant part About You: Contracts management within repairs and maintenance Full Driving License Formal qualification and training within the Building industry Understanding of all principles within contract management. The ability to adapt to busy workload. Prioritise a changing schedule Strong management skills and the ability to motivate a team at all levels Experience within a result driven business Ability to be innovative and creative to resolve complex Knowledge of building maintenance and repair What We Offer £41,000 plus benefits including: 25 days annual leave + bank holidays Car allowance Up to £2,000 colleague referral fee Long-service awards Perkbox access to free coffees, cinema tickets, discounts and well-being offers 1 paid volunteer day each year Ongoing training, support and opportunities for progression, we promote from within Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
30/01/2026
Full time
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role: Assisting and ensuring the effective and efficient delivery of our contracts in a way that is financially viable. Ensuring that we maintain quality work, carried out safely, completed on schedule and in accordance with our client s changing needs with minimum inconvenience to residents. Responsibilities: Assist and management of the day-to-day operations of Planned or R&M Contracts Work in partnership with the clients to exceed operational and business expectations. Management of the motivation of operatives and subcontractors Ensuring profit and performance targets are achieved Liaising and developing relationships with the client's representatives and resident groups Monitoring the performance of the contract and ensure that Key Performance Indicators are achieved Managing resources to ensure efficiency and contractual obligations are maintained Monitoring progress of the contract to ensure the completed works are correct and to the agreed specification standard Monitoring quality, safety and environment and promote a safety culture within the business unit Managing / liaising with a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for recruitment retention, training and development of employees Maintaining and develop reports on progress and performance of contract Monitoring management systems and ensure that they are maintained and targets are achieved Monitoring the financial aspects of the contract and report on profitability Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance Ensuring works are completed on time and to a high-quality standard Plan, programme and coordinate efforts of Operatives and Subcontractors such that works progress as agreed, to programme and in accordance with the contract provisions, with the least amount of disruption and inconvenience to the residents Ensuring that suppliers/subcontractor works are carried out in accordance with the work sheets given and in a timely manner meeting all contract KPI targets Ensure that all Variation sheets are appropriately completed and signed by the Client or Client representative; provide Contracts Manager with such signed copies at the earliest opportunity Prepare snagging lists at the earliest opportunity and promptly issue such for record of the relevant part About You: Contracts management within repairs and maintenance Full Driving License Formal qualification and training within the Building industry Understanding of all principles within contract management. The ability to adapt to busy workload. Prioritise a changing schedule Strong management skills and the ability to motivate a team at all levels Experience within a result driven business Ability to be innovative and creative to resolve complex Knowledge of building maintenance and repair What We Offer £41,000 plus benefits including: 25 days annual leave + bank holidays Car allowance Up to £2,000 colleague referral fee Long-service awards Perkbox access to free coffees, cinema tickets, discounts and well-being offers 1 paid volunteer day each year Ongoing training, support and opportunities for progression, we promote from within Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
We are recruiting a Surveyor with strong technical knowledge in building construction and diagnostics. The role involves completing building surveys, diagnosing damp/mould/disrepair issues, scoping remedial works, and managing small projects through to completion. Accuracy, good judgement, and a professional approach are essential. Key Responsibilities Conduct surveys and diagnose building defects (including damp & mould) Prepare technical reports and scopes of work Manage small repair/refurb projects to completion Support operatives with technical guidance and quality checks Maintain accurate records and escalate high-risk issues when required Support Health & Safety compliance and investigate incidents when needed Participate in an out-of-hours escalation service Requirements Skills & Knowledge Building defect diagnosis & building pathology Project management of maintenance/repair works Strong communication & reporting skills Proficient with MS Office and job management systems Understanding of building materials, regulations & maintenance methods Ability to coach and support operatives Qualifications Ideally degree-level Building Surveying + RICS/CIOB + PCA certification Alternatively HNC/HND or NVQ Level 4+ in Building Studies/Construction Full UK driving licence Experience 5+ years in building maintenance across multiple trades Experience in damp/mould/condensation investigations Maintenance & planned works delivery Commercial or social housing experience desirable
30/01/2026
Full time
We are recruiting a Surveyor with strong technical knowledge in building construction and diagnostics. The role involves completing building surveys, diagnosing damp/mould/disrepair issues, scoping remedial works, and managing small projects through to completion. Accuracy, good judgement, and a professional approach are essential. Key Responsibilities Conduct surveys and diagnose building defects (including damp & mould) Prepare technical reports and scopes of work Manage small repair/refurb projects to completion Support operatives with technical guidance and quality checks Maintain accurate records and escalate high-risk issues when required Support Health & Safety compliance and investigate incidents when needed Participate in an out-of-hours escalation service Requirements Skills & Knowledge Building defect diagnosis & building pathology Project management of maintenance/repair works Strong communication & reporting skills Proficient with MS Office and job management systems Understanding of building materials, regulations & maintenance methods Ability to coach and support operatives Qualifications Ideally degree-level Building Surveying + RICS/CIOB + PCA certification Alternatively HNC/HND or NVQ Level 4+ in Building Studies/Construction Full UK driving licence Experience 5+ years in building maintenance across multiple trades Experience in damp/mould/condensation investigations Maintenance & planned works delivery Commercial or social housing experience desirable
Connect2Luton are excited to recruit a Fire Door Qualification Supervisor on behalf of Luton Borough Council. Main purpose of position: The Fire Door Qualification Supervisor ensures the quality of fire door installations across all Building and Technical Services departments, adhering to Fire Safety budgets, standards, and timelines. The post holder is responsible for conducting fire safety inspections on council-owned communal and front entrance fire doors in flats, ensuring their accessibility and functionality for residents. They will manage a detailed inspection programme to ensure all doors are fit for purpose. They will identify defects during assessments, report them to the client, and ensure timely rectification. A full record of inspections must be maintained for future reference. The post holder will also conduct Fire Risk Assessment surveys for council buildings, addressing fire safety concerns such as compartmentation and signage. Additionally, they must stay updated on legislative and regulatory changes in the fire safety industry, informing stakeholders of necessary actions to maintain compliance and high technical standards. The post holder will actively contribute to achieving the wider Housing Landlord aims, operational objectives, and future state. You will be responsible to: Undertaking in complete building inspections, intrusive and visual inspections of fire doors and compartmentation to ensure that all of the compliance standards are met; complete reports to offer advice and recommendations to clients. In addition to this, ensuring that all Fire Risk Assessments defects have been identified and corrected within the appropriate timeframes, as well as providing evidence to the client to prove that the actions have been completed accordingly. Ensuring that the results of all fire door inspections are recorded diligently with the correct certificates or reports, as well as outlining the guidance that was given to the operatives concerned, when required. Assessing and authorising any corrective actions that could assist individual operatives in successfully resolving any errors. Monitor and raise legislative and regulatory changes within the fire safety industry to the stakeholders within the council who could be involved. Manage and supervise the contracts that detail door installation, as well as the remedial work for fire safety, so that it is completed on time to the required standard, ensuring that the operatives are advised on the level of compliance permitting third party sign off. Financial records concerning cost must be managed and maintained including detailed and relevant information about the installation of any doors. Ensure that site staff are motivated, working productively and adhering to all health and safety standards and policies. The post holder should put their own professional training into action in managing the operatives under them, ensuring that their operatives will work to the same high standard. Additional and necessary training needs must be identified by the post holder, so to use modern building techniques and practices. Manage and supervise an annual inspection programme for approximately 4,500 front entrance fire doors, as well as a quarterly inspection programme for approximately 1,400 communal fire doors, whilst ensuring accurate records of inspections, including defects and defect resolutions are maintained and updated accordingly. Liaise with clients and professional staff, such as architects, auditors, building control, fire services, surveyors and the public. Conduct routine meetings to compose reports concerning the progression of issues. When required, arrange, manage and supervise subcontractors to install fire doors and conduct all Fire Risk Assessment maintenance within the required standards and timeframe, ensuring that the operatives are advised on the level of compliance permitting third party sign off. Skills and Experience: At least 2 years demonstrable experience of working in the Fire Safety sector Able to manage, control, plan and organise human and material resources to ensure that outputs, standards, targets and deadlines are met Able to interpret written requests and construction drawings as well as produce specifications, drawings, estimates, technical reports and give advice where necessary in compliance with policy and procedures Able to communicate effectively and politely, in writing and verbally, with a range of people including contractors and customers Demonstrable understanding of all aspects of Fire safety Demonstrable understanding of building industry and awareness of commercial aspects Knowledge of relevant fire safety regulatory and legislative requirements including Health and Safety BM TRADA accreditation or similar in Door installation and maintenance Full apprenticeship in a recognised building trade or equivalent supervisory experience within the Building Trade About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
30/01/2026
Seasonal
Connect2Luton are excited to recruit a Fire Door Qualification Supervisor on behalf of Luton Borough Council. Main purpose of position: The Fire Door Qualification Supervisor ensures the quality of fire door installations across all Building and Technical Services departments, adhering to Fire Safety budgets, standards, and timelines. The post holder is responsible for conducting fire safety inspections on council-owned communal and front entrance fire doors in flats, ensuring their accessibility and functionality for residents. They will manage a detailed inspection programme to ensure all doors are fit for purpose. They will identify defects during assessments, report them to the client, and ensure timely rectification. A full record of inspections must be maintained for future reference. The post holder will also conduct Fire Risk Assessment surveys for council buildings, addressing fire safety concerns such as compartmentation and signage. Additionally, they must stay updated on legislative and regulatory changes in the fire safety industry, informing stakeholders of necessary actions to maintain compliance and high technical standards. The post holder will actively contribute to achieving the wider Housing Landlord aims, operational objectives, and future state. You will be responsible to: Undertaking in complete building inspections, intrusive and visual inspections of fire doors and compartmentation to ensure that all of the compliance standards are met; complete reports to offer advice and recommendations to clients. In addition to this, ensuring that all Fire Risk Assessments defects have been identified and corrected within the appropriate timeframes, as well as providing evidence to the client to prove that the actions have been completed accordingly. Ensuring that the results of all fire door inspections are recorded diligently with the correct certificates or reports, as well as outlining the guidance that was given to the operatives concerned, when required. Assessing and authorising any corrective actions that could assist individual operatives in successfully resolving any errors. Monitor and raise legislative and regulatory changes within the fire safety industry to the stakeholders within the council who could be involved. Manage and supervise the contracts that detail door installation, as well as the remedial work for fire safety, so that it is completed on time to the required standard, ensuring that the operatives are advised on the level of compliance permitting third party sign off. Financial records concerning cost must be managed and maintained including detailed and relevant information about the installation of any doors. Ensure that site staff are motivated, working productively and adhering to all health and safety standards and policies. The post holder should put their own professional training into action in managing the operatives under them, ensuring that their operatives will work to the same high standard. Additional and necessary training needs must be identified by the post holder, so to use modern building techniques and practices. Manage and supervise an annual inspection programme for approximately 4,500 front entrance fire doors, as well as a quarterly inspection programme for approximately 1,400 communal fire doors, whilst ensuring accurate records of inspections, including defects and defect resolutions are maintained and updated accordingly. Liaise with clients and professional staff, such as architects, auditors, building control, fire services, surveyors and the public. Conduct routine meetings to compose reports concerning the progression of issues. When required, arrange, manage and supervise subcontractors to install fire doors and conduct all Fire Risk Assessment maintenance within the required standards and timeframe, ensuring that the operatives are advised on the level of compliance permitting third party sign off. Skills and Experience: At least 2 years demonstrable experience of working in the Fire Safety sector Able to manage, control, plan and organise human and material resources to ensure that outputs, standards, targets and deadlines are met Able to interpret written requests and construction drawings as well as produce specifications, drawings, estimates, technical reports and give advice where necessary in compliance with policy and procedures Able to communicate effectively and politely, in writing and verbally, with a range of people including contractors and customers Demonstrable understanding of all aspects of Fire safety Demonstrable understanding of building industry and awareness of commercial aspects Knowledge of relevant fire safety regulatory and legislative requirements including Health and Safety BM TRADA accreditation or similar in Door installation and maintenance Full apprenticeship in a recognised building trade or equivalent supervisory experience within the Building Trade About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Your new company As the sole agency supplier to the HM Prison Service for the provision of maintenance trades and support operatives. Hays is seeking to recruit a General Building Operative for HMP Humber in Hull. This is an exciting opportunity to work within the prison service and can often lead to permanent opportunities. Your new role Supporting the maintenance team at the prison with various tasks reactive maintenance and damage repairs Basic joinery work Basic plumbing - unblocking toilets basic electrical - changing lightbulbs, fire alarm testing waste management andGrounds maintenance What you'll need to succeed You must be able to pass a full prison security clearance and enhanced DBS (if required) (Hays and the MOJ are responsible for organising all security clearances and DBS')You must hold a valid passport or Full Birth Certificate & Photo Driving Licence in your current address.You must have proof of National Insurance AND proof of address dated in the past 3 months.All applicants must be able to provide details of at least 2 satisfactory employment references What you'll get in return Monday - Friday 7:45 - 16:45 (1 in 3 weekends required) You will be paid weekly, with a basic rate of £15.00 per hour. You will receive all relevant training for this role and is a temporary position with the possibility to go permanent (subject to performance). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
30/01/2026
Seasonal
Your new company As the sole agency supplier to the HM Prison Service for the provision of maintenance trades and support operatives. Hays is seeking to recruit a General Building Operative for HMP Humber in Hull. This is an exciting opportunity to work within the prison service and can often lead to permanent opportunities. Your new role Supporting the maintenance team at the prison with various tasks reactive maintenance and damage repairs Basic joinery work Basic plumbing - unblocking toilets basic electrical - changing lightbulbs, fire alarm testing waste management andGrounds maintenance What you'll need to succeed You must be able to pass a full prison security clearance and enhanced DBS (if required) (Hays and the MOJ are responsible for organising all security clearances and DBS')You must hold a valid passport or Full Birth Certificate & Photo Driving Licence in your current address.You must have proof of National Insurance AND proof of address dated in the past 3 months.All applicants must be able to provide details of at least 2 satisfactory employment references What you'll get in return Monday - Friday 7:45 - 16:45 (1 in 3 weekends required) You will be paid weekly, with a basic rate of £15.00 per hour. You will receive all relevant training for this role and is a temporary position with the possibility to go permanent (subject to performance). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding high customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via the process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. Conduct additional checks during property visits and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system, escalating significant issues to your Line Manager. Attend mandatory training such as Safeguarding and Dementia Friends, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as a team ambassador, engaging staff, listening to insights, and involving them in decisions to improve service delivery. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background , ideally within a fast-paced housebuilding or refurbishment environment. Highly IT literate with good working knowledge of MS Office and job management systems (e.g., EasyBOP). Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication skills; polite, professional, and courteous. Strong organisational abilities with a proactive approach and attention to detail. Flexible manner with a positive can-do attitude. Empathy and understanding towards residents needs and concerns. What is Offered Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression opportunities. Ref: 4199JR
30/01/2026
Full time
We are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding high customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via the process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. Conduct additional checks during property visits and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system, escalating significant issues to your Line Manager. Attend mandatory training such as Safeguarding and Dementia Friends, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as a team ambassador, engaging staff, listening to insights, and involving them in decisions to improve service delivery. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background , ideally within a fast-paced housebuilding or refurbishment environment. Highly IT literate with good working knowledge of MS Office and job management systems (e.g., EasyBOP). Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication skills; polite, professional, and courteous. Strong organisational abilities with a proactive approach and attention to detail. Flexible manner with a positive can-do attitude. Empathy and understanding towards residents needs and concerns. What is Offered Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression opportunities. Ref: 4199JR
Temporary Maintenance Technician £16.50ph - Hounslow, TW3 Are you an experienced Maintenance Technician looking to utilise your great skills? Read on My client, a leading property company requires an efficient temporary maintenance technician to assist with daily reactive repairs and maintenance at one of their apartment buildings. Job duties can include: Competent with plumbing issues and repairs. Undertaking reactive maintenance tasks to high quality standards including basic plumbing, joinery, and carpentry where necessary. Conducting flushing for vacant appartments Some painting and decorating - mainly snagging Moving furniture and heavy items across the buildings Putting out bins Conducting PPM checks alongside the head maintenance operative The perfect candidate will have: Proven experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder/residential construction in the following trades: plumber, electrician, or carpenter. Work well as a team or individually. Awareness of Health & Safety requirements. Positive attitude and ability to use initiative. Helpful, friendly with a professional manner. We strive to provide the best quality to our client so if you believe you would be a great asset to the team, please apply now! (RitzRecEmpBus)
30/01/2026
Seasonal
Temporary Maintenance Technician £16.50ph - Hounslow, TW3 Are you an experienced Maintenance Technician looking to utilise your great skills? Read on My client, a leading property company requires an efficient temporary maintenance technician to assist with daily reactive repairs and maintenance at one of their apartment buildings. Job duties can include: Competent with plumbing issues and repairs. Undertaking reactive maintenance tasks to high quality standards including basic plumbing, joinery, and carpentry where necessary. Conducting flushing for vacant appartments Some painting and decorating - mainly snagging Moving furniture and heavy items across the buildings Putting out bins Conducting PPM checks alongside the head maintenance operative The perfect candidate will have: Proven experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder/residential construction in the following trades: plumber, electrician, or carpenter. Work well as a team or individually. Awareness of Health & Safety requirements. Positive attitude and ability to use initiative. Helpful, friendly with a professional manner. We strive to provide the best quality to our client so if you believe you would be a great asset to the team, please apply now! (RitzRecEmpBus)
Title: Flat Entrance Door Carpenter (Fire Team) Contract Type: 12 months Fixed Term Contracts, Full time, 40 hours per week Salary: £39,706.50 per annum You will be provided with a van for business use only. Working Location: All regions of London and outskirts Persona: Mobile Working Pattern: 8am 5pm, Monday-Friday Interview: Face to face interview/practical assessment. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Carpenter Fire Team We are looking for experienced Carpenters to join the Fire team within Property Services. Covering All regions of London and outskirts. To comply with, the fire safety regulations 2022 made it a legal requirement to carry out annual inspections on all fire doors from 23 January 2023 on multi occupied residential buildings over 11 meters height. You will need a good knowledge of fire door maintenance. The fire door maintenance operative will evaluate fire doors for correct installation, maintenance and repair. Inspections will involve carrying out minor repairs and frame manipulation where necessary and clearly documenting your findings using a PDA. You will report to the Fire safety supervisor and carry out works as instructed. What you will get as a FRA Carpenter: A company vehicle will be provided for business use only PDA fuel card Uniform PPE Parking paid It is essential to have a valid UK Manual Licence to carry out this role. We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. We are one of the UK s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home , and we re proud to serve diverse communities across London, the South East and North West of England. The people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels. We strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We recognise the responsibility we hold as one of the UK s largest housing associations.
30/01/2026
Full time
Title: Flat Entrance Door Carpenter (Fire Team) Contract Type: 12 months Fixed Term Contracts, Full time, 40 hours per week Salary: £39,706.50 per annum You will be provided with a van for business use only. Working Location: All regions of London and outskirts Persona: Mobile Working Pattern: 8am 5pm, Monday-Friday Interview: Face to face interview/practical assessment. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Carpenter Fire Team We are looking for experienced Carpenters to join the Fire team within Property Services. Covering All regions of London and outskirts. To comply with, the fire safety regulations 2022 made it a legal requirement to carry out annual inspections on all fire doors from 23 January 2023 on multi occupied residential buildings over 11 meters height. You will need a good knowledge of fire door maintenance. The fire door maintenance operative will evaluate fire doors for correct installation, maintenance and repair. Inspections will involve carrying out minor repairs and frame manipulation where necessary and clearly documenting your findings using a PDA. You will report to the Fire safety supervisor and carry out works as instructed. What you will get as a FRA Carpenter: A company vehicle will be provided for business use only PDA fuel card Uniform PPE Parking paid It is essential to have a valid UK Manual Licence to carry out this role. We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. We are one of the UK s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home , and we re proud to serve diverse communities across London, the South East and North West of England. The people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels. We strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We recognise the responsibility we hold as one of the UK s largest housing associations.
We are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding high customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via the process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. Conduct additional checks during property visits and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system, escalating significant issues to your Line Manager. Attend mandatory training such as Safeguarding and Dementia Friends, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as a team ambassador, engaging staff, listening to insights, and involving them in decisions to improve service delivery. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background , ideally within a fast-paced housebuilding or refurbishment environment. Highly IT literate with good working knowledge of MS Office and job management systems (e.g., EasyBOP). Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication skills; polite, professional, and courteous. Strong organisational abilities with a proactive approach and attention to detail. Flexible manner with a positive can-do attitude. Empathy and understanding towards residents needs and concerns. What is Offered Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression opportunities. Ref : 4201JR
30/01/2026
Full time
We are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding high customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via the process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. Conduct additional checks during property visits and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system, escalating significant issues to your Line Manager. Attend mandatory training such as Safeguarding and Dementia Friends, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as a team ambassador, engaging staff, listening to insights, and involving them in decisions to improve service delivery. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background , ideally within a fast-paced housebuilding or refurbishment environment. Highly IT literate with good working knowledge of MS Office and job management systems (e.g., EasyBOP). Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication skills; polite, professional, and courteous. Strong organisational abilities with a proactive approach and attention to detail. Flexible manner with a positive can-do attitude. Empathy and understanding towards residents needs and concerns. What is Offered Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression opportunities. Ref : 4201JR
Concept Building Services, part of Axis CLC, is a specialist maintenance, compliance and refurbishment provider operating across complex and highly regulated environments. Established in 2003, Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions from minor repairs through to full-scale building works. The Role We re hiring a proactive Contract Manager to own end-to-end delivery, commercial performance and client relationships across a portfolio of concurrent projects covering small works across the NW region. This will include planned works, and responsive maintenance (RM) projects across a regional public sector portfolio including but not limited to schools, hospital MOD and MOJ sites. You ll lead a multi-disciplinary team to deliver right-first time, hit KPIs/SLAs (FTF, TAT on appointments kept, customer satisfaction) and protect safety, quality, programme and cost. Please note that although this role is advertised in Chichester, there is an expectation of travel for training required once a week in our Worchester office. Responsibilities Portfolio ownership & strategy: Set delivery strategy, resourcing and sequencing across Planned Works programmes and responsive maintenance. Client & stakeholder management: Primary client interface for planned and RM; chair progress/commercial meetings; manage communications and ensure KPIs/SLAs are met. Commercial & P&L control: Own budgets, forecasts and CVRs; manage valuations, applications, NHF SOR/variations/comp events and final accounts; protect margin, cash and working capital. Contracts & governance: Administer NEC/JCT terms; ensure robust change control, notices and records; maintain risk registers and mitigations across all workstreams. Programme & WIP control: Build master/short-interval programmes; govern scheduling and WIP for RM; monitor productivity/turnaround; unblock issues rapidly. H&S leadership: Champion CDM and safety culture; approve RAMS/permits; lead audits, TBTs and close-outs. What you will deliver Various projects ranging from £500 up to £50,000 and above Manages the full contract lifecycle from drafting to close-out Tendering. Client liaison. Site operative and sub-contractor liaison. About you Security clearance: Must hold (or be immediately eligible for) SC clearance and meet/maintain BPSS as a minimum; willing to undergo vetting and periodic renewals. Strong commercial acumen: CVR management, forecasting, valuations, NHF SOR, variations and final accounts (NEC/JCT). Data-literate with planning/scheduling and reporting systems experience. Full UK driving licence. SMSTS (or SSSTS), First Aid, Asbestos Awareness; NEBOSH or equivalent H&S qualification. Familiarity with MOD standards and procedures (if the contract includes military housing). What We Offer Salary £50,000 plus benefits including: £5k Car allowance 25 days annual leave + Bank Holidays Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
30/01/2026
Full time
Concept Building Services, part of Axis CLC, is a specialist maintenance, compliance and refurbishment provider operating across complex and highly regulated environments. Established in 2003, Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions from minor repairs through to full-scale building works. The Role We re hiring a proactive Contract Manager to own end-to-end delivery, commercial performance and client relationships across a portfolio of concurrent projects covering small works across the NW region. This will include planned works, and responsive maintenance (RM) projects across a regional public sector portfolio including but not limited to schools, hospital MOD and MOJ sites. You ll lead a multi-disciplinary team to deliver right-first time, hit KPIs/SLAs (FTF, TAT on appointments kept, customer satisfaction) and protect safety, quality, programme and cost. Please note that although this role is advertised in Chichester, there is an expectation of travel for training required once a week in our Worchester office. Responsibilities Portfolio ownership & strategy: Set delivery strategy, resourcing and sequencing across Planned Works programmes and responsive maintenance. Client & stakeholder management: Primary client interface for planned and RM; chair progress/commercial meetings; manage communications and ensure KPIs/SLAs are met. Commercial & P&L control: Own budgets, forecasts and CVRs; manage valuations, applications, NHF SOR/variations/comp events and final accounts; protect margin, cash and working capital. Contracts & governance: Administer NEC/JCT terms; ensure robust change control, notices and records; maintain risk registers and mitigations across all workstreams. Programme & WIP control: Build master/short-interval programmes; govern scheduling and WIP for RM; monitor productivity/turnaround; unblock issues rapidly. H&S leadership: Champion CDM and safety culture; approve RAMS/permits; lead audits, TBTs and close-outs. What you will deliver Various projects ranging from £500 up to £50,000 and above Manages the full contract lifecycle from drafting to close-out Tendering. Client liaison. Site operative and sub-contractor liaison. About you Security clearance: Must hold (or be immediately eligible for) SC clearance and meet/maintain BPSS as a minimum; willing to undergo vetting and periodic renewals. Strong commercial acumen: CVR management, forecasting, valuations, NHF SOR, variations and final accounts (NEC/JCT). Data-literate with planning/scheduling and reporting systems experience. Full UK driving licence. SMSTS (or SSSTS), First Aid, Asbestos Awareness; NEBOSH or equivalent H&S qualification. Familiarity with MOD standards and procedures (if the contract includes military housing). What We Offer Salary £50,000 plus benefits including: £5k Car allowance 25 days annual leave + Bank Holidays Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Are you ready to showcase your talents in a dynamic and fulfilling role? A leading company in the Facilities Management sector is looking for a Multi-Skilled Operative with a joinery bias in Leeds. This position offers hands-on work where you can directly impact customer satisfaction and property maintenance. The Role As the Multi-Skilled Operative you will: Execute all types of repair, maintenance, and refurbishment tasks in a multi-skilled capacity. Attend and complete repair appointments punctually, aiming for first-time resolution. Diagnose necessary remedial work, organise appointments, and arrange required materials. Ensure the safe use and condition of company tools, equipment, and fleet vehicles. Participate in the company's out-of-hours emergency repair and maintenance rota as required. You To be successful in the role of Multi-Skilled Operative, you'll have the following skills and experience: Level 2 Building Maintenance Multi-Trade Repair and Refurbishment Operations or equivalent. Valid CSCS card. NVQ level 2 / City and Guilds qualifications in key trades. Basic knowledge of Health & Safety regulations in Construction. Current valid driving license. What's in it for you? The company is recognised for its excellent standards in customer care and satisfaction, and values the contributions of its skilled workforce. Competitive salary of £34,225. Company van included for work-related travel. Supportive team with opportunities for learning and development. Apply Now! To apply for the position of Multi-Skilled Operative, click Apply Now and send your CV to Kelsey Gwilliam. Interviews are taking place now, so don t wait to seize this opportunity.
29/01/2026
Full time
Are you ready to showcase your talents in a dynamic and fulfilling role? A leading company in the Facilities Management sector is looking for a Multi-Skilled Operative with a joinery bias in Leeds. This position offers hands-on work where you can directly impact customer satisfaction and property maintenance. The Role As the Multi-Skilled Operative you will: Execute all types of repair, maintenance, and refurbishment tasks in a multi-skilled capacity. Attend and complete repair appointments punctually, aiming for first-time resolution. Diagnose necessary remedial work, organise appointments, and arrange required materials. Ensure the safe use and condition of company tools, equipment, and fleet vehicles. Participate in the company's out-of-hours emergency repair and maintenance rota as required. You To be successful in the role of Multi-Skilled Operative, you'll have the following skills and experience: Level 2 Building Maintenance Multi-Trade Repair and Refurbishment Operations or equivalent. Valid CSCS card. NVQ level 2 / City and Guilds qualifications in key trades. Basic knowledge of Health & Safety regulations in Construction. Current valid driving license. What's in it for you? The company is recognised for its excellent standards in customer care and satisfaction, and values the contributions of its skilled workforce. Competitive salary of £34,225. Company van included for work-related travel. Supportive team with opportunities for learning and development. Apply Now! To apply for the position of Multi-Skilled Operative, click Apply Now and send your CV to Kelsey Gwilliam. Interviews are taking place now, so don t wait to seize this opportunity.