Great Places Housing Association
Bolton, Lancashire
Senior Housing Officer (known as Neighbourhood Services Manager) Location: Bolton Salary: £34,795 rising to to £36,626 (At 2 years, subject to satisfactory performance) As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages
17/07/2026
Full time
Senior Housing Officer (known as Neighbourhood Services Manager) Location: Bolton Salary: £34,795 rising to to £36,626 (At 2 years, subject to satisfactory performance) As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages
Working hours: Full time - 36 hours per week Schedule type: Hybrid working - expected office days 2 days per week, however this is dependent on business needs The Role Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Building Safety Officer, you'll join a forward-thinking compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing In this role, you'll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: Ensure full compliance with Building Safety Act 2022, Fire Safety Act 2021, and all relevant regulations across the organisation's properties. Lead the development and maintenance of Building Safety Cases, Safety Case Reports, and Building Assurance Certificates for high-risk buildings. Engage with residents, ensuring clear communication on building safety, managing concerns, and supporting resident safety responsibilities. Collaborate with internal teams, contractors, and regulators to manage safety risks, maintain the "Golden Thread" of building information, and ensure high compliance standards. Monitor building safety activities including fire strategies, evacuation plans, inspections, and data management to ensure ongoing safety and continuous improvement. What you'll bring We're looking for someone who: Has proven experience in building safety management, particularly within high-rise or high-risk residential buildings. Has a strong background in construction, fire safety, or building safety compliance. Demonstrates excellent communication and interpersonal skills, with the ability to engage residents and influence stakeholders at all levels. Is highly organised, proactive, and detail-oriented, with a strong focus on delivering outcomes and maintaining high standards. Has strong IT skills and experience managing safety data, records, and compliance systems. Takes a practical, customer-focused, and problem-solving approach to building safety and compliance. Has a Full UK driving licence and has access to their own reliable transport. Why join Raven? At Raven, we're more than just a housing association - we're a community focused organisation committed to creating positive change. You'll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Selection process Your application will progress through the following stages: 1.Application Review Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert. Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered. 2.Telephone / Microsoft Teams Interview If shortlisted, you will be invited to an initial telephone interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position. 3.Assessment Centre Successful candidates will be invited to attend a face-to-face interview - exact dates to be confirmed. This is the final stage of the selection process and will determine the outcome of your application. 4.Feedback Feedback will be provided following the Assessment Centre stage. Please note that feedback is only available to candidates who attend the Assessment Centre. Successful candidates will then be considered for an offer. Further information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.
14/07/2026
Full time
Working hours: Full time - 36 hours per week Schedule type: Hybrid working - expected office days 2 days per week, however this is dependent on business needs The Role Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Building Safety Officer, you'll join a forward-thinking compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing In this role, you'll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You will: Ensure full compliance with Building Safety Act 2022, Fire Safety Act 2021, and all relevant regulations across the organisation's properties. Lead the development and maintenance of Building Safety Cases, Safety Case Reports, and Building Assurance Certificates for high-risk buildings. Engage with residents, ensuring clear communication on building safety, managing concerns, and supporting resident safety responsibilities. Collaborate with internal teams, contractors, and regulators to manage safety risks, maintain the "Golden Thread" of building information, and ensure high compliance standards. Monitor building safety activities including fire strategies, evacuation plans, inspections, and data management to ensure ongoing safety and continuous improvement. What you'll bring We're looking for someone who: Has proven experience in building safety management, particularly within high-rise or high-risk residential buildings. Has a strong background in construction, fire safety, or building safety compliance. Demonstrates excellent communication and interpersonal skills, with the ability to engage residents and influence stakeholders at all levels. Is highly organised, proactive, and detail-oriented, with a strong focus on delivering outcomes and maintaining high standards. Has strong IT skills and experience managing safety data, records, and compliance systems. Takes a practical, customer-focused, and problem-solving approach to building safety and compliance. Has a Full UK driving licence and has access to their own reliable transport. Why join Raven? At Raven, we're more than just a housing association - we're a community focused organisation committed to creating positive change. You'll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Selection process Your application will progress through the following stages: 1.Application Review Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert. Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered. 2.Telephone / Microsoft Teams Interview If shortlisted, you will be invited to an initial telephone interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position. 3.Assessment Centre Successful candidates will be invited to attend a face-to-face interview - exact dates to be confirmed. This is the final stage of the selection process and will determine the outcome of your application. 4.Feedback Feedback will be provided following the Assessment Centre stage. Please note that feedback is only available to candidates who attend the Assessment Centre. Successful candidates will then be considered for an offer. Further information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.
Job Title: Property Advisor Location: Ealing, W5 2HL - Full time office based - Includes travel around borough Hourly rate 22.02 PAYE / 28.71 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are seeking an experienced Property Advisor to support the successful turnaround and letting of void properties across Ealing. This is a field-based role requiring regular travel between properties, so a car user is preferred . About the Role You will play a key role in preparing void properties for re-let, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently. You will be responsible for conducting property viewings, completing tenancy sign-ups and providing excellent customer service to prospective tenants. Key Responsibilities Arrange and conduct viewings of void properties. Complete tenancy sign-ups in line with council procedures. Promote available properties and support applicants through the lettings process. Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids. Maintain accurate property and tenancy records using housing management systems. Manage property keys and access arrangements. Support vulnerable residents and liaise with relevant agencies where required. Ensure properties meet lettable standards and all compliance requirements. Essential Requirements Previous experience carrying out viewings and sign-ups of void properties within a housing association, local authority or social housing environment. Strong understanding of the voids and lettings process. Excellent customer service and communication skills. Ability to work independently and manage a busy workload. Good IT skills, including Microsoft Office and housing management systems. Experience maintaining accurate records and meeting performance targets. Desirable Requirements Knowledge of social housing legislation and tenancy management. Experience working with vulnerable residents. Housing qualification (CIH, HNC/HND Housing or equivalent). Additional Information A car user is preferred due to the requirement to travel regularly between properties across Ealing. Full UK driving licence desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
10/07/2026
Contract
Job Title: Property Advisor Location: Ealing, W5 2HL - Full time office based - Includes travel around borough Hourly rate 22.02 PAYE / 28.71 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are seeking an experienced Property Advisor to support the successful turnaround and letting of void properties across Ealing. This is a field-based role requiring regular travel between properties, so a car user is preferred . About the Role You will play a key role in preparing void properties for re-let, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently. You will be responsible for conducting property viewings, completing tenancy sign-ups and providing excellent customer service to prospective tenants. Key Responsibilities Arrange and conduct viewings of void properties. Complete tenancy sign-ups in line with council procedures. Promote available properties and support applicants through the lettings process. Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids. Maintain accurate property and tenancy records using housing management systems. Manage property keys and access arrangements. Support vulnerable residents and liaise with relevant agencies where required. Ensure properties meet lettable standards and all compliance requirements. Essential Requirements Previous experience carrying out viewings and sign-ups of void properties within a housing association, local authority or social housing environment. Strong understanding of the voids and lettings process. Excellent customer service and communication skills. Ability to work independently and manage a busy workload. Good IT skills, including Microsoft Office and housing management systems. Experience maintaining accurate records and meeting performance targets. Desirable Requirements Knowledge of social housing legislation and tenancy management. Experience working with vulnerable residents. Housing qualification (CIH, HNC/HND Housing or equivalent). Additional Information A car user is preferred due to the requirement to travel regularly between properties across Ealing. Full UK driving licence desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job Title: Housing Officer Location: Inverness Salary: Equivalent to up o £50,000 per annum, depending on experience Job Type: Temporary (Immediate start until end of November) Full time The Opportunity: Our client, an established organisation within the housing sector, is seeking an experienced Housing Officer to join their team on a temporary basis until the end of November. This is an excellent opportunity for a confident and capable housing professional who can manage their own patch, deliver a high quality tenancy management service and support tenants to sustain their homes and communities. You ll be joining a fast paced and customer focused environment where no two days are the same. Hybrid working is available following initial training, alongside a flexible working policy. Key Responsibilities: Manage a designated tenancy patch, delivering a proactive and customer focused housing management service Carry out tenancy sign-ups, terminations, tenancy changes and estate inspections Conduct regular tenancy visits, property checks and sustainment support visits Manage and investigate anti-social behaviour cases and neighbour disputes using early intervention and enforcement tools Support allocations, viewings and void turnaround processes to minimise rent loss Work closely with internal teams and external partners including local authority services, health professionals and support agencies Support vulnerable tenants through safeguarding, tenancy sustainment and appropriate signposting Maintain accurate records and ensure compliance with relevant housing legislation and organisational procedures Requirements: Essential Previous experience working as a Housing Officer or in a similar housing management role Strong understanding of Scottish housing legislation and tenancy management processes Experience dealing with ASB, tenancy sustainment and estate management Excellent communication, negotiation and problem solving skills Ability to manage a varied caseload independently Experience working with vulnerable customers Strong IT skills including Microsoft 365 and housing management systems Full UK driving licence and access to a vehicle Enhanced Disclosure Scotland clearance (or willingness to obtain) CIH Level 4 (or working towards) Desirable Experience within a Housing Association or local authority housing service Knowledge of trauma informed practice Experience attending multi agency meetings (e.g. MARAC / MAPPA) Supervisory or mentoring experience What's on Offer: Equivalent salary of up to £50,000 per annum, depending on experience Temporary contract until end of November to finish a maternity cover Monday - Thursday: 9 am 5 pm Friday 9 am 4:30 pm 1 hour lunch break Hybrid working following training Flexi-time policy available after training Immediate start available About You: You are an experienced Housing Officer who enjoys autonomy, problem-solving and delivering a high-quality tenancy service. You are confident managing your own workload, engaging with tenants and partners, and handling complex housing issues in a calm and professional manner. How to Apply: For any questions ahead of applying, contact Lauren at Global Highland.
09/07/2026
Seasonal
Job Title: Housing Officer Location: Inverness Salary: Equivalent to up o £50,000 per annum, depending on experience Job Type: Temporary (Immediate start until end of November) Full time The Opportunity: Our client, an established organisation within the housing sector, is seeking an experienced Housing Officer to join their team on a temporary basis until the end of November. This is an excellent opportunity for a confident and capable housing professional who can manage their own patch, deliver a high quality tenancy management service and support tenants to sustain their homes and communities. You ll be joining a fast paced and customer focused environment where no two days are the same. Hybrid working is available following initial training, alongside a flexible working policy. Key Responsibilities: Manage a designated tenancy patch, delivering a proactive and customer focused housing management service Carry out tenancy sign-ups, terminations, tenancy changes and estate inspections Conduct regular tenancy visits, property checks and sustainment support visits Manage and investigate anti-social behaviour cases and neighbour disputes using early intervention and enforcement tools Support allocations, viewings and void turnaround processes to minimise rent loss Work closely with internal teams and external partners including local authority services, health professionals and support agencies Support vulnerable tenants through safeguarding, tenancy sustainment and appropriate signposting Maintain accurate records and ensure compliance with relevant housing legislation and organisational procedures Requirements: Essential Previous experience working as a Housing Officer or in a similar housing management role Strong understanding of Scottish housing legislation and tenancy management processes Experience dealing with ASB, tenancy sustainment and estate management Excellent communication, negotiation and problem solving skills Ability to manage a varied caseload independently Experience working with vulnerable customers Strong IT skills including Microsoft 365 and housing management systems Full UK driving licence and access to a vehicle Enhanced Disclosure Scotland clearance (or willingness to obtain) CIH Level 4 (or working towards) Desirable Experience within a Housing Association or local authority housing service Knowledge of trauma informed practice Experience attending multi agency meetings (e.g. MARAC / MAPPA) Supervisory or mentoring experience What's on Offer: Equivalent salary of up to £50,000 per annum, depending on experience Temporary contract until end of November to finish a maternity cover Monday - Thursday: 9 am 5 pm Friday 9 am 4:30 pm 1 hour lunch break Hybrid working following training Flexi-time policy available after training Immediate start available About You: You are an experienced Housing Officer who enjoys autonomy, problem-solving and delivering a high-quality tenancy service. You are confident managing your own workload, engaging with tenants and partners, and handling complex housing issues in a calm and professional manner. How to Apply: For any questions ahead of applying, contact Lauren at Global Highland.
Resident Liaison Officer (RLO) Social Housing Refurbishment Full-time Permanent Lewisham, London Up to £32,000 + Car Allowance Resident Liaison Officer job in Lewisham supporting residents throughout planned social housing refurbishment works, offering the opportunity to join a well-established contractor delivering high-quality improvement projects across occupied residential properties. The Role This is an excellent opportunity for an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering social housing refurbishment works across occupied homes in Lewisham. Working closely with site teams, residents, client representatives, and subcontractors, the successful candidate will play a key role in maintaining clear communication throughout the project, ensuring residents are fully informed and supported while works are carried out to their homes. This is a customer-focused role requiring previous RLO experience within social housing, planned maintenance, refurbishment, or construction, alongside excellent communication, organisation, and problem-solving skills. Key Responsibilities Acting as the main point of contact for residents throughout refurbishment works Building positive relationships with residents and maintaining clear communication across the project Managing resident queries, concerns, complaints, and access arrangements professionally and efficiently Issuing resident notifications, newsletters, and updates regarding planned works and programme changes Supporting site teams with access coordination and resident engagement across occupied properties Attending site meetings and maintaining accurate records of resident interactions and project updates Ensuring high levels of customer satisfaction throughout the duration of the project Requirements Previous experience working as a Resident Liaison Officer within social housing, planned maintenance, refurbishment, or construction Experience working on occupied residential projects is essential Strong communication and interpersonal skills with the ability to manage challenging situations professionally Confident liaising with residents, site teams, subcontractors, and client representatives Organised and proactive approach with strong administrative skills Full UK driving licence Able to work 5 days per week on site in Lewisham (8:00am 5:30pm) Package & Benefits Up to £32,000 depending on experience Car allowance Pension scheme Long-term project pipeline and career progression opportunities Stable, permanent position with a well-established contractor Immediate start available This Resident Liaison Officer role in Lewisham offers the opportunity to join a busy social housing refurbishment programme, playing a vital role in delivering an excellent customer experience while supporting the successful delivery of works across occupied homes. Apply now through Skilled Careers to be considered for this opportunity.
07/07/2026
Full time
Resident Liaison Officer (RLO) Social Housing Refurbishment Full-time Permanent Lewisham, London Up to £32,000 + Car Allowance Resident Liaison Officer job in Lewisham supporting residents throughout planned social housing refurbishment works, offering the opportunity to join a well-established contractor delivering high-quality improvement projects across occupied residential properties. The Role This is an excellent opportunity for an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering social housing refurbishment works across occupied homes in Lewisham. Working closely with site teams, residents, client representatives, and subcontractors, the successful candidate will play a key role in maintaining clear communication throughout the project, ensuring residents are fully informed and supported while works are carried out to their homes. This is a customer-focused role requiring previous RLO experience within social housing, planned maintenance, refurbishment, or construction, alongside excellent communication, organisation, and problem-solving skills. Key Responsibilities Acting as the main point of contact for residents throughout refurbishment works Building positive relationships with residents and maintaining clear communication across the project Managing resident queries, concerns, complaints, and access arrangements professionally and efficiently Issuing resident notifications, newsletters, and updates regarding planned works and programme changes Supporting site teams with access coordination and resident engagement across occupied properties Attending site meetings and maintaining accurate records of resident interactions and project updates Ensuring high levels of customer satisfaction throughout the duration of the project Requirements Previous experience working as a Resident Liaison Officer within social housing, planned maintenance, refurbishment, or construction Experience working on occupied residential projects is essential Strong communication and interpersonal skills with the ability to manage challenging situations professionally Confident liaising with residents, site teams, subcontractors, and client representatives Organised and proactive approach with strong administrative skills Full UK driving licence Able to work 5 days per week on site in Lewisham (8:00am 5:30pm) Package & Benefits Up to £32,000 depending on experience Car allowance Pension scheme Long-term project pipeline and career progression opportunities Stable, permanent position with a well-established contractor Immediate start available This Resident Liaison Officer role in Lewisham offers the opportunity to join a busy social housing refurbishment programme, playing a vital role in delivering an excellent customer experience while supporting the successful delivery of works across occupied homes. Apply now through Skilled Careers to be considered for this opportunity.
Contract Manager Social Housing Refurbishment Full-time Permanent London £65,000 - £75,000 + Package (DOE) Contract Manager job available delivering planned maintenance and refurbishment works across occupied social housing properties throughout London, offering the opportunity to join a well-established contractor with a strong pipeline of Housing Association and Local Authority projects. The Role This is an excellent opportunity for an experienced Contract Manager to take full operational responsibility for the delivery of multiple social housing refurbishment contracts across London. Managing Site Managers, Resident Liaison Officers, commercial teams, and subcontractors, you will ensure projects are delivered safely, on programme, within budget, and to the highest standards of quality and customer satisfaction. You will be the key point of contact for clients, driving performance across all operational, commercial, and contractual aspects of the contracts. Key Responsibilities Lead the delivery of multiple planned maintenance and refurbishment contracts across occupied social housing properties Manage Site Managers, Resident Liaison Officers, and operational teams to ensure successful project delivery Take full responsibility for contract performance, ensuring projects are delivered safely, on programme, within budget, and to agreed KPIs Build and maintain strong relationships with Housing Associations, Local Authorities, consultants, and client representatives Monitor programme performance, identify risks, and implement mitigation strategies to minimise delays and maximise efficiency Work closely with Quantity Surveyors to manage commercial performance, valuations, cost reporting, variations, and financial forecasting Ensure compliance with contractual obligations, health & safety legislation, company procedures, and quality management systems Review project performance through regular site visits, progress meetings, and performance reporting Support the development and performance management of operational teams through coaching and mentoring Drive high levels of resident satisfaction, ensuring works are delivered with minimal disruption within occupied environments Manage subcontractor performance, procurement, and supply chain relationships Ensure accurate reporting on contract performance, financials, health & safety, and client KPIs Requirements Proven experience as a Contract Manager delivering social housing refurbishment, planned maintenance, or capital works contracts Experience managing multiple live projects across occupied residential properties Strong understanding of social housing construction, planned maintenance, and refurbishment programmes Excellent client-facing skills with the ability to develop long-term relationships with Housing Associations and Local Authorities Strong commercial awareness with experience working alongside Quantity Surveyors to manage contract profitability Excellent leadership, organisational, and people management skills Strong knowledge of health & safety legislation, quality standards, and contract management processes Proactive, solutions-focused approach with the ability to manage multiple priorities effectively Essential Qualifications SMSTS NVQ Level 6 in Construction Site Management (or equivalent) CSCS Card First Aid at Work Asbestos Awareness Full UK Driving Licence Package & Benefits £65,000 - £75,000 + package (DOE) Company car or car allowance Bonus scheme Long-term secured social housing work pipeline Opportunity to join a well-established and respected contractor This Contract Manager role offers the opportunity to lead multiple social housing refurbishment contracts for a leading contractor, delivering internal and external improvement works within occupied homes while benefiting from long-term career progression, commercial responsibility, and a secure pipeline of work. Apply now for immediate consideration.
06/07/2026
Full time
Contract Manager Social Housing Refurbishment Full-time Permanent London £65,000 - £75,000 + Package (DOE) Contract Manager job available delivering planned maintenance and refurbishment works across occupied social housing properties throughout London, offering the opportunity to join a well-established contractor with a strong pipeline of Housing Association and Local Authority projects. The Role This is an excellent opportunity for an experienced Contract Manager to take full operational responsibility for the delivery of multiple social housing refurbishment contracts across London. Managing Site Managers, Resident Liaison Officers, commercial teams, and subcontractors, you will ensure projects are delivered safely, on programme, within budget, and to the highest standards of quality and customer satisfaction. You will be the key point of contact for clients, driving performance across all operational, commercial, and contractual aspects of the contracts. Key Responsibilities Lead the delivery of multiple planned maintenance and refurbishment contracts across occupied social housing properties Manage Site Managers, Resident Liaison Officers, and operational teams to ensure successful project delivery Take full responsibility for contract performance, ensuring projects are delivered safely, on programme, within budget, and to agreed KPIs Build and maintain strong relationships with Housing Associations, Local Authorities, consultants, and client representatives Monitor programme performance, identify risks, and implement mitigation strategies to minimise delays and maximise efficiency Work closely with Quantity Surveyors to manage commercial performance, valuations, cost reporting, variations, and financial forecasting Ensure compliance with contractual obligations, health & safety legislation, company procedures, and quality management systems Review project performance through regular site visits, progress meetings, and performance reporting Support the development and performance management of operational teams through coaching and mentoring Drive high levels of resident satisfaction, ensuring works are delivered with minimal disruption within occupied environments Manage subcontractor performance, procurement, and supply chain relationships Ensure accurate reporting on contract performance, financials, health & safety, and client KPIs Requirements Proven experience as a Contract Manager delivering social housing refurbishment, planned maintenance, or capital works contracts Experience managing multiple live projects across occupied residential properties Strong understanding of social housing construction, planned maintenance, and refurbishment programmes Excellent client-facing skills with the ability to develop long-term relationships with Housing Associations and Local Authorities Strong commercial awareness with experience working alongside Quantity Surveyors to manage contract profitability Excellent leadership, organisational, and people management skills Strong knowledge of health & safety legislation, quality standards, and contract management processes Proactive, solutions-focused approach with the ability to manage multiple priorities effectively Essential Qualifications SMSTS NVQ Level 6 in Construction Site Management (or equivalent) CSCS Card First Aid at Work Asbestos Awareness Full UK Driving Licence Package & Benefits £65,000 - £75,000 + package (DOE) Company car or car allowance Bonus scheme Long-term secured social housing work pipeline Opportunity to join a well-established and respected contractor This Contract Manager role offers the opportunity to lead multiple social housing refurbishment contracts for a leading contractor, delivering internal and external improvement works within occupied homes while benefiting from long-term career progression, commercial responsibility, and a secure pipeline of work. Apply now for immediate consideration.
Property Manager / Technical Officer - Housing Organisation Long term contract available 37 hour week - Hybrid Working Proven Housing background required 42ph PAYE The Private Sector Housing Team provides core Housing Solutions functions including statutory services provided under the Housing Acts 1996, 2004 , and other statutes. The team specialises in effective assessment, investigation, and complaint resolution in relation to private sector housing standards and functions, illegal evictions, harassment, public health matters, and liaising with homelessness and housing register functions. The team also delivers mandatory Disabled Facilities grants (DFG) as well as other Discretionary Housing Assistance. The team empowers residents of the area to live independently and realise their aspirations. Your Customers Staff within the Council Elected Members External customers including those to whom we provide a statutory service ie CBC residents Service supplier network Parish Councils and other representative community groups Stakeholders and partners, including voluntary agencies Private landlords and letting agents Your Role Use statutory powers to regulate and improve conditions of private sector homes You will have delegated power to take enforcement action, where necessary in line with our Enforcement Policy Support the delivery of the Housing Assistance policy and programmes, to achieve renewal objectives, environmental sustainability, maximising public and private investment in the Housing stock. Knowledge of construction, housing and related legislation, and competency in enforcing legal standards, commensurate with level/grade. Progress the Housing Services delivery of the Housing Assistance programme, and associated schemes, including face-to-face interactions with a range of customers and providing expert advice. You will maintain a high level of accuracy in record keeping/data entry Be the first point of contact for our customers relevant to the services provided. Manage a varied caseload, ensure good time management Your cases will be complex and varied, across the breath of Private Sector Housing Functions You will support and advise colleagues and PSH management
02/07/2026
Contract
Property Manager / Technical Officer - Housing Organisation Long term contract available 37 hour week - Hybrid Working Proven Housing background required 42ph PAYE The Private Sector Housing Team provides core Housing Solutions functions including statutory services provided under the Housing Acts 1996, 2004 , and other statutes. The team specialises in effective assessment, investigation, and complaint resolution in relation to private sector housing standards and functions, illegal evictions, harassment, public health matters, and liaising with homelessness and housing register functions. The team also delivers mandatory Disabled Facilities grants (DFG) as well as other Discretionary Housing Assistance. The team empowers residents of the area to live independently and realise their aspirations. Your Customers Staff within the Council Elected Members External customers including those to whom we provide a statutory service ie CBC residents Service supplier network Parish Councils and other representative community groups Stakeholders and partners, including voluntary agencies Private landlords and letting agents Your Role Use statutory powers to regulate and improve conditions of private sector homes You will have delegated power to take enforcement action, where necessary in line with our Enforcement Policy Support the delivery of the Housing Assistance policy and programmes, to achieve renewal objectives, environmental sustainability, maximising public and private investment in the Housing stock. Knowledge of construction, housing and related legislation, and competency in enforcing legal standards, commensurate with level/grade. Progress the Housing Services delivery of the Housing Assistance programme, and associated schemes, including face-to-face interactions with a range of customers and providing expert advice. You will maintain a high level of accuracy in record keeping/data entry Be the first point of contact for our customers relevant to the services provided. Manage a varied caseload, ensure good time management Your cases will be complex and varied, across the breath of Private Sector Housing Functions You will support and advise colleagues and PSH management
Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on one of their long standing contracts in Wythenshawe. This is a retrofit scheme including re-roofing, EWI, Loft Insulation etc. The successful candidate will have several years' experience as a TLO as this is a role with clear progression opportunities to Site Supervisor/Assistant Site Manager. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The salary is 29k plus 3k car allowance and mileage, but would rise if you have prior experience as a Site Supervisor and hold SSSTS. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
01/07/2026
Full time
Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on one of their long standing contracts in Wythenshawe. This is a retrofit scheme including re-roofing, EWI, Loft Insulation etc. The successful candidate will have several years' experience as a TLO as this is a role with clear progression opportunities to Site Supervisor/Assistant Site Manager. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The salary is 29k plus 3k car allowance and mileage, but would rise if you have prior experience as a Site Supervisor and hold SSSTS. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Our client is looking for a Housing Assistant that can work in the Empty Homes Team facilitating the letting homes. Duties include; You will carry out tasks relating to the ending of tenancies and return of keys Monitoring progress of repairs to vacant properties to ensure they can be advertised in a timely manner Allocating properties in line with the Allocation Policy Offering properties efficiently to reduce property re-let times Working with partners to ensure appropriate us of properties i.e. Accessible Homes Team for properties with adaptations Ensure that offers and refusals are managed efficiently and effectively to reduce re-let times and rent loss All Housing Service Officers will be required to deputise for other Housing Service Officers as and when required Use IT systems to monitor and maintain information, such as adverts, customer contact details, void, and lettings information, recording information in an accurate and timely manner Provide support to customers by dealing with customer enquiries through a number of different methods including face to face, over the telephone or by email/web chat, resolving issues at first point of contact where possible This is a full time position 37 hours per week Monday to Friday. Hours can be worked flexibly between 8am to 6pm dependent on the needs of the service. Hybrid - working from home available 4 days per week with one day (Thursday) in the office Please apply via CV
30/06/2026
Contract
Our client is looking for a Housing Assistant that can work in the Empty Homes Team facilitating the letting homes. Duties include; You will carry out tasks relating to the ending of tenancies and return of keys Monitoring progress of repairs to vacant properties to ensure they can be advertised in a timely manner Allocating properties in line with the Allocation Policy Offering properties efficiently to reduce property re-let times Working with partners to ensure appropriate us of properties i.e. Accessible Homes Team for properties with adaptations Ensure that offers and refusals are managed efficiently and effectively to reduce re-let times and rent loss All Housing Service Officers will be required to deputise for other Housing Service Officers as and when required Use IT systems to monitor and maintain information, such as adverts, customer contact details, void, and lettings information, recording information in an accurate and timely manner Provide support to customers by dealing with customer enquiries through a number of different methods including face to face, over the telephone or by email/web chat, resolving issues at first point of contact where possible This is a full time position 37 hours per week Monday to Friday. Hours can be worked flexibly between 8am to 6pm dependent on the needs of the service. Hybrid - working from home available 4 days per week with one day (Thursday) in the office Please apply via CV
Assistant Site Manager Social Housing Refurbishment Full-time Permanent London £40,000 - £45,000 + Package (DOE) Assistant Site Manager job available delivering internal and external refurbishment works across occupied social housing properties throughout London, offering the opportunity to join a well-established contractor with a strong pipeline of Housing Association and Local Authority projects. The Role This is an excellent opportunity for an ambitious Assistant Site Manager to support the delivery of social housing refurbishment projects within occupied environments. Working closely with the Site Manager, subcontractors, Resident Liaison Officers, and client representatives, the successful candidate will assist with the day-to-day management of site operations, helping to ensure projects are delivered safely, on programme, and to the highest standards of quality. Key Responsibilities • Assist the Site Manager with the day-to-day delivery of social housing refurbishment projects, including internal and external works • Help coordinate subcontractors, labour, materials, and site logistics to ensure smooth project delivery • Monitor site activities to ensure works are completed safely and in accordance with company procedures and RAMS • Support the management of programme milestones and report any delays, risks, or issues • Assist with site inductions, toolbox talks, and health & safety inspections • Ensure works are completed to the required quality standards and specifications • Liaise with subcontractors, suppliers, residents, and other project stakeholders • Support the management of materials, deliveries, waste management, and site organisation • Maintain accurate site records including daily diaries, risk assessments, method statements, and H&S documentation • Contribute to maintaining a safe, clean, and organised site environment Requirements • Previous experience as an Assistant Site Manager, Site Supervisor, Foreperson, or similar role within construction or social housing refurbishment • Experience working on occupied refurbishment or planned maintenance projects is advantageous • Good understanding of construction processes, health & safety regulations, and site procedures • Strong communication skills with the ability to work collaboratively with site teams and stakeholders • Proactive attitude with a willingness to learn and develop within a site management role • Organised, reliable, and solutions-focused approach Essential Qualifications • CSCS Card • First Aid at Work • Asbestos Awareness • Manual Handling Desirable Qualifications • SSSTS or SMSTS • NVQ Level 4 in Construction Site Supervision (or equivalent) • Working towards further site management qualifications Package & Benefits • £40,000 - £45,000 + package • Long-term secured social housing work pipeline • Structured career progression towards Site Manager level • Ongoing training and development opportunities • Opportunity to work with a well-established and respected contractor This Assistant Site Manager role offers the opportunity to develop your career with a leading social housing contractor, supporting the delivery of refurbishment projects across occupied homes while gaining exposure to all aspects of site management and project delivery. Apply now for immediate consideration.
25/06/2026
Full time
Assistant Site Manager Social Housing Refurbishment Full-time Permanent London £40,000 - £45,000 + Package (DOE) Assistant Site Manager job available delivering internal and external refurbishment works across occupied social housing properties throughout London, offering the opportunity to join a well-established contractor with a strong pipeline of Housing Association and Local Authority projects. The Role This is an excellent opportunity for an ambitious Assistant Site Manager to support the delivery of social housing refurbishment projects within occupied environments. Working closely with the Site Manager, subcontractors, Resident Liaison Officers, and client representatives, the successful candidate will assist with the day-to-day management of site operations, helping to ensure projects are delivered safely, on programme, and to the highest standards of quality. Key Responsibilities • Assist the Site Manager with the day-to-day delivery of social housing refurbishment projects, including internal and external works • Help coordinate subcontractors, labour, materials, and site logistics to ensure smooth project delivery • Monitor site activities to ensure works are completed safely and in accordance with company procedures and RAMS • Support the management of programme milestones and report any delays, risks, or issues • Assist with site inductions, toolbox talks, and health & safety inspections • Ensure works are completed to the required quality standards and specifications • Liaise with subcontractors, suppliers, residents, and other project stakeholders • Support the management of materials, deliveries, waste management, and site organisation • Maintain accurate site records including daily diaries, risk assessments, method statements, and H&S documentation • Contribute to maintaining a safe, clean, and organised site environment Requirements • Previous experience as an Assistant Site Manager, Site Supervisor, Foreperson, or similar role within construction or social housing refurbishment • Experience working on occupied refurbishment or planned maintenance projects is advantageous • Good understanding of construction processes, health & safety regulations, and site procedures • Strong communication skills with the ability to work collaboratively with site teams and stakeholders • Proactive attitude with a willingness to learn and develop within a site management role • Organised, reliable, and solutions-focused approach Essential Qualifications • CSCS Card • First Aid at Work • Asbestos Awareness • Manual Handling Desirable Qualifications • SSSTS or SMSTS • NVQ Level 4 in Construction Site Supervision (or equivalent) • Working towards further site management qualifications Package & Benefits • £40,000 - £45,000 + package • Long-term secured social housing work pipeline • Structured career progression towards Site Manager level • Ongoing training and development opportunities • Opportunity to work with a well-established and respected contractor This Assistant Site Manager role offers the opportunity to develop your career with a leading social housing contractor, supporting the delivery of refurbishment projects across occupied homes while gaining exposure to all aspects of site management and project delivery. Apply now for immediate consideration.
Site Manager Social Housing Refurbishment Full-time Permanent London £50,000 - £55,000 + Package (DOE) Site Manager job available delivering internal and external refurbishment works across occupied social housing properties throughout London, offering the opportunity to join a well-established contractor with a strong pipeline of Housing Association and Local Authority projects. The Role This is an excellent opportunity for an experienced Site Manager to oversee the safe and efficient delivery of social housing refurbishment projects within occupied environments. Working closely with Contracts Managers, Resident Liaison Officers, subcontractors, and client representatives, the successful candidate will be responsible for managing day-to-day site operations, ensuring projects are delivered safely, on programme, within budget, and to the highest standards of quality. Key Responsibilities • Oversee the day-to-day delivery of social housing refurbishment projects, including internal and external works • Manage site teams, subcontractors, suppliers, and site logistics to ensure efficient project delivery • Ensure works are delivered safely and in accordance with company procedures, RAMS, and statutory requirements • Monitor project progress against programme and identify potential risks, delays, and mitigation measures • Carry out site inductions, toolbox talks, and regular health & safety inspections • Ensure high standards of workmanship and compliance with project specifications and quality standards • Liaise effectively with clients, residents, consultants, and other stakeholders throughout project delivery • Manage materials, deliveries, waste management, and overall site organisation • Maintain accurate site records including daily diaries, risk assessments, method statements, and H&S documentation • Attend client and progress meetings, providing regular updates on programme and performance Requirements • Proven experience as a Site Manager delivering social housing refurbishment or planned maintenance projects • Experience managing both internal and external refurbishment works within occupied properties • Strong knowledge of social housing construction processes, standards, and regulations • Excellent communication skills with the ability to build strong relationships with residents, clients, subcontractors, and suppliers • Strong understanding of health & safety legislation and safe site management practices • Organised, proactive, and solutions-focused approach to project delivery Essential Qualifications • SMSTS • NVQ Level 6 in Construction Site Management (or equivalent) • CSCS Card • First Aid at Work • Asbestos Awareness • Scaffolding Awareness Package & Benefits • £50,000 - £55,000 + package • Long-term secured social housing work pipeline • Opportunity to join a well-established and respected contractor • Career progression and development opportunities This Site Manager role offers the opportunity to lead social housing refurbishment projects for a leading contractor, delivering internal and external improvement works within occupied homes while benefiting from long-term career stability and progression opportunities. Apply now for immediate consideration.
25/06/2026
Full time
Site Manager Social Housing Refurbishment Full-time Permanent London £50,000 - £55,000 + Package (DOE) Site Manager job available delivering internal and external refurbishment works across occupied social housing properties throughout London, offering the opportunity to join a well-established contractor with a strong pipeline of Housing Association and Local Authority projects. The Role This is an excellent opportunity for an experienced Site Manager to oversee the safe and efficient delivery of social housing refurbishment projects within occupied environments. Working closely with Contracts Managers, Resident Liaison Officers, subcontractors, and client representatives, the successful candidate will be responsible for managing day-to-day site operations, ensuring projects are delivered safely, on programme, within budget, and to the highest standards of quality. Key Responsibilities • Oversee the day-to-day delivery of social housing refurbishment projects, including internal and external works • Manage site teams, subcontractors, suppliers, and site logistics to ensure efficient project delivery • Ensure works are delivered safely and in accordance with company procedures, RAMS, and statutory requirements • Monitor project progress against programme and identify potential risks, delays, and mitigation measures • Carry out site inductions, toolbox talks, and regular health & safety inspections • Ensure high standards of workmanship and compliance with project specifications and quality standards • Liaise effectively with clients, residents, consultants, and other stakeholders throughout project delivery • Manage materials, deliveries, waste management, and overall site organisation • Maintain accurate site records including daily diaries, risk assessments, method statements, and H&S documentation • Attend client and progress meetings, providing regular updates on programme and performance Requirements • Proven experience as a Site Manager delivering social housing refurbishment or planned maintenance projects • Experience managing both internal and external refurbishment works within occupied properties • Strong knowledge of social housing construction processes, standards, and regulations • Excellent communication skills with the ability to build strong relationships with residents, clients, subcontractors, and suppliers • Strong understanding of health & safety legislation and safe site management practices • Organised, proactive, and solutions-focused approach to project delivery Essential Qualifications • SMSTS • NVQ Level 6 in Construction Site Management (or equivalent) • CSCS Card • First Aid at Work • Asbestos Awareness • Scaffolding Awareness Package & Benefits • £50,000 - £55,000 + package • Long-term secured social housing work pipeline • Opportunity to join a well-established and respected contractor • Career progression and development opportunities This Site Manager role offers the opportunity to lead social housing refurbishment projects for a leading contractor, delivering internal and external improvement works within occupied homes while benefiting from long-term career stability and progression opportunities. Apply now for immediate consideration.
Architectural Technician A regional house builder have a requirement for an Architectural Technician to join their Design & Technical team based in Merseyside. Reporting to the Technical Director you will assist with the appointment of and liaison with external consultants; produce AutoCAD house type and working drawings and support the Design and Planning Manager with the management of the business's standard house type portfolio and the developments of standard Part L specification Within this role you will develop and maintain good working relationships with consultants, subcontractors and material supply chains ensuring communication is effective and prompt where needed. Duties and responsibilities: Role Responsibilities Preparation of drawn information, and collation of consultant information, suitable for obtaining all relevant permissions including planning, building control and building warranty, and for construction purposes Check external consultants' drawings, documents and reports. Ensure all designs are economical, in line with site start budget allowances, and produced in accordance with development programme timescales Produce AutoCAD house type and working drawings. Produce AutoCAD planning layouts and all associated drawings and visualisations. Preparation and collation of planning applications, including applications for discharge of details reserved by planning conditions. Preparation and collation of Building Regulations and NHBC Applications. Liaise with necessary council officers, statutory authorities and NHBC to obtain approvals. Liaise with solicitors on the preparation of legal drawings and documents. Produce tender drawing packs liaising with commercial staff on any queries. Produce construction drawing packs liaising with suppliers, subcontractors, and internal staff on any queries. Manage budgets and payments. Ensure information for management company procurement is done in line with programme and accurate. Attend monthly development team meetings and contribute proactively to discussions on development performance. Ensure technical matters are discussed with cost and programme delivery being key considerations. Attend site weekly and liaise with the construction and commercial staff to review and remedy technical queries. Skills and experience required: Architectural degree. Minimum 3 years' experience working in a technical role at a reputable housebuilder. Strong understanding of UK Building Regulations and NHBC standards. Commercial awareness and analytical ability. Proficient in Microsoft Office and AutoCAD What's on offer? Competitive pay & generous pension 25 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of company benefits If you are interested in the Architectural Technical role and would like to join a reputable housebuilder who deliver quality homes and excellent customer service, please contact Deena at Fawkes & Reece on (phone number removed) or apply via the link.
22/06/2026
Full time
Architectural Technician A regional house builder have a requirement for an Architectural Technician to join their Design & Technical team based in Merseyside. Reporting to the Technical Director you will assist with the appointment of and liaison with external consultants; produce AutoCAD house type and working drawings and support the Design and Planning Manager with the management of the business's standard house type portfolio and the developments of standard Part L specification Within this role you will develop and maintain good working relationships with consultants, subcontractors and material supply chains ensuring communication is effective and prompt where needed. Duties and responsibilities: Role Responsibilities Preparation of drawn information, and collation of consultant information, suitable for obtaining all relevant permissions including planning, building control and building warranty, and for construction purposes Check external consultants' drawings, documents and reports. Ensure all designs are economical, in line with site start budget allowances, and produced in accordance with development programme timescales Produce AutoCAD house type and working drawings. Produce AutoCAD planning layouts and all associated drawings and visualisations. Preparation and collation of planning applications, including applications for discharge of details reserved by planning conditions. Preparation and collation of Building Regulations and NHBC Applications. Liaise with necessary council officers, statutory authorities and NHBC to obtain approvals. Liaise with solicitors on the preparation of legal drawings and documents. Produce tender drawing packs liaising with commercial staff on any queries. Produce construction drawing packs liaising with suppliers, subcontractors, and internal staff on any queries. Manage budgets and payments. Ensure information for management company procurement is done in line with programme and accurate. Attend monthly development team meetings and contribute proactively to discussions on development performance. Ensure technical matters are discussed with cost and programme delivery being key considerations. Attend site weekly and liaise with the construction and commercial staff to review and remedy technical queries. Skills and experience required: Architectural degree. Minimum 3 years' experience working in a technical role at a reputable housebuilder. Strong understanding of UK Building Regulations and NHBC standards. Commercial awareness and analytical ability. Proficient in Microsoft Office and AutoCAD What's on offer? Competitive pay & generous pension 25 days holidays plus bank holidays Flexible working options available Investment in your learning, personal development and technology A wide range of company benefits If you are interested in the Architectural Technical role and would like to join a reputable housebuilder who deliver quality homes and excellent customer service, please contact Deena at Fawkes & Reece on (phone number removed) or apply via the link.