26 jobs found

We are currently collaborating with a creative and professional consultancy offering Architectural and intelligent well thought through Project Management services for a wide range of sectors including public, commercial and residential. They have an office in South London; the building is a part of a vibrant community with a rich heritage dating back to the 19th century. The area is home to a variety of artists, designers and craftspeople, offering an inspiring backdrop for their team of designers. Project examples: Multifunctional performance space, recording studios, cafe and teaching rooms Grade II listed town house in Central London with a glazed rear extension Multiple listed building permissions for the renovation of country cottage including internal and external works Re design of an office interior that was previously a restaurant Architect (Part II & III) Our client is looking to appoint both a Part II Architectural Assistant and a Part III Architect to join their South London studio. This is an opportunity to become involved in a broad range of design-led projects, from heritage refurbishments and listed buildings through to commercial fit-outs, residential extensions, and community-focused developments. Successful candidates will work closely with Directors and senior team members, gaining exposure to all stages of the design and construction process. Depending on experience and level, you will take ownership of key project stages, coordinate with consultants and contractors, and play an active role in helping shape projects from initial briefing through to completion on site. Roles and responsibilities include but are not limited to: Assist in the development of architectural concepts and design proposals from feasibility and briefing stages through to completion Produce creative and technically robust design solutions that respond to client aspirations, project constraints, planning requirements, and budget considerations Develop presentation materials including design reports, mood boards, concept diagrams, visualisations, and client presentations Contribute to design reviews and internal project workshops, bringing creative ideas and technical input to project discussions Support the preparation of planning strategies and design statements Prepare detailed drawing packages across all RIBA work stages Produce planning, listed building consent, building regulations, tender, and construction information Develop technical details, specifications, schedules, and coordinated drawing packages Ensure project documentation is accurate, coordinated, and issued in accordance with project programmes Assist in resolving technical challenges through design development and consultant coordination Liaise with conservation officers and planning authorities where required Coordinate information with structural engineers, M&E consultants, planning consultants, and specialist subcontractors Attend design team meetings and contribute to project coordination activities Review consultant information and ensure integration within architectural packages Assist in managing project programmes and design deliverables to meet key deadlines Monitor project progress and proactively identify potential design or coordination issues Participate in client meetings, presentations, and design workshops Assist with briefing sessions and the development of project requirements Build positive relationships with clients, consultants, contractors, and local authorities Respond to client feedback and develop design solutions that align with project objectives Undertake site inspections and monitor construction progress Attend contractor and site coordination meetings Review contractor drawings, technical submissions, and material samples Respond to site queries and provide design and technical support during construction Assist with contract administration duties where appropriate, including issuing instructions, reviewing valuations, and monitoring project quality

Technical Support Officer - Housing Property Services (Contract) Immediate opportunity for an organised, customer-focused administrator to join a busy Housing Property Services team. The Role Contract opportunity for an experienced Technical Support Officer / Housing Administrator to join a busy Housing Property Services / Repairs & Maintenance team. This role focuses on delivering technical administrative support, managing work orders, job tickets, and invoicing, and providing excellent customer service to tenants, contractors, and internal teams across housing, compliance, and engineering services. Key Responsibilities Manage work orders / job tickets / repairs scheduling from receipt to completion Handle customer enquiries, complaints, and service requests via phone and face-to-face Provide administrative support within housing property services and repairs & maintenance Maintain housing databases, records, and documentation (data protection compliant) Process purchase orders (POs), invoices, and finance administration Liaise with tenants, contractors, trades, and housing officers Prepare documents, reports, letters, and meeting minutes Support compliance, engineering, and property teams Deliver strong customer-focused service delivery within SLA targets About You Previous experience in an administrative or support role (housing or property services preferred) Strong organisational and multitasking skills Excellent communication and customer service abilities Confident working with IT systems, databases, and finance systems Ability to work collaboratively within a team environment High attention to detail and ability to handle sensitive information confidentially Professional, tactful, and able to manage challenging situations Why Apply? Opportunity to work within a vital public service environment Varied role with exposure across multiple teams Supportive team environment with potential to develop new skills Contract role offering immediate impact and experience Apply Now If you're a proactive administrator with strong customer service skills looking for your next contract opportunity, apply today to be considered.

Tenant Liaison Officer required for my public sector client Work pattern: Monday-Friday, 37 hours per week with flexibility on start/finish time (generally between 8am - 5pm) Location: Corby Length: 12 weeks initially (potential for extension) Start ASAP We are looking for a detail focused individual with a proactive attitude who has experience and knowledge of routine office/reception procedures and ability to deal with confidential and sensitive information. This is a great varied role for someone who enjoys working with multiple stakeholders. Your typical duties in this role will be: Meeting and greeting visitors, assisting with queries and directing to the appropriate area of the building Liaising with NNC colleagues/internal tenants regarding meeting and catering bookings Liaising with other tenants and organisations in the building regarding their visitors/meetings and any events they are running Arranging and conducting viewings of the Business Centre; completing building inductions for new tenants - organising fobs and keys for units; verifying identification, completing trade references and credit checks for potential new tenants; liaising with I.T. support company for new tenants set ups Answering the telephone and general enquiries Completing general administration tasks using Word & Excel as required as well as input of data on bespoke system, photocopying, sending and management of post Liaising with contractors, raising of purchase orders, processing of invoices Assisting with opening and closing the centre to include alarm control Other duties reasonably requested.

Health, Safety and Facilities Officer The Health, Safety and Facilities Officer will support the delivery of a safe, compliant and well-maintained working environment across the organisation. The role provides day-to-day coordination of health and safety activities, facilities operations, statutory compliance and contractor management, helping to ensure that offices and related spaces are safe, efficient and fit for purpose for staff, visitors and contractors. Key Responsibilities: Support the coordination and delivery of health and safety processes across the organisation, helping maintaining compliance with relevant legislation, internal policies, the ARUK Health and Safety Management System and best practice. Maintain health and safety records, including DSE assessments, new and expectant mothers' assessments, incident logs, training records, inspections, audit follow-up actions and related compliance documentation. Support the completion, review and tracking of risk assessments, safe systems of work, standard operating procedures, and other health and safety documentation. Assist with the coordination and documentation of internal audits, safety checks and workplace inspections, recording findings, tracking actions and escalating issues as required. Support the reporting, assessment and follow-up of accidents, incidents and near misses, identifying trends, assisting with investigations and helping to develop strategies to prevent recurrence. Provide administrative support for policy updates, system improvements, implementation activities, reports, data summaries and documentation to support assurance and compliance frameworks. Respond to general health and safety enquiries, providing routine guidance and escalating issues where appropriate. Manage and maintain digital systems including DSE platforms, incident reporting systems, facilities databases, lone working records and contractor-related records, ensuring information is accurate and up to date. Manage facilities JIRA requests, tracking and escalating workplace issues, including repairs, building fabric, environmental conditions and general maintenance. Coordinate planned preventative maintenance, reactive repairs, equipment servicing and service contracts, liaising with colleagues, suppliers and contractors to ensure buildings, office fabric and equipment are maintained in a safe and good state of repair. Liaise with external contractors and service providers, including cleaning, security, maintenance and repair services, arranging works, checking documentation, organising access and monitoring delivery against requirements. Provide day-to-day workplace support in response to staff requests relating to office space, equipment, lighting, heating, building issues, office housekeeping, meeting room readiness and general workplace functionality. Support business continuity, emergency preparedness and workplace response arrangements, including fire safety, first aid, evacuation processes and the day-to-day administration of the lone working system. Knowledge, skills and experience needed: Experience in a health and safety, facilities, workplace or operations support role. Good working knowledge of health and safety principles and their practical application in an office or operational environment. Experience of maintaining accurate records, coordinating actions and managing administrative processes relating to compliance or facilities activities. Ability to organise and prioritise a varied workload, with strong attention to detail and a proactive approach to problem-solving. Strong written and verbal communication skills, with the ability to work effectively with colleagues, contractors and external suppliers. Ability to work independently while also contributing positively as part of a wider team. A practical, customer-focused and solution-oriented approach to supporting workplace safety and facilities needs. Commitment to confidentiality, professionalism and high standards of service. NEBOSH General Certificate or equivalent health and safety qualification/training. Experience of facilities management within a corporate environment desirable. A proactive and dependable approach, with the ability to take ownership of tasks and follow through to completion. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £32,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 12th July 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer's Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.

Security Manager - Northern England Location: Midlands and Northern England (travel required) Job Type: Full-Time About the Role Nexus Security is seeking an experienced and motivated Security Manager to join our growing team. This is an excellent opportunity for a security professional looking for a challenging and rewarding role with the potential for a long-term career opportunity across a diverse portfolio of clients throughout Northern England. The successful candidate will be responsible for managing security operations, maintaining strong client relationships, mobilising new contracts, supporting recruitment and training activities, and ensuring the highest standards of service delivery across multiple sites. You will act as the primary point of contact for assigned client accounts and work closely with clients, security officers, supervisors, and internal stakeholders to protect people, property, assets, and our clients' brands. Key Responsibilities Operational Management Manage and coordinate all aspects of security service delivery across assigned contracts. Conduct site surveys for new projects and contract opportunities. Develop and maintain Assignment Instructions, Security Risk Assessments, and Health & Safety documentation. Mobilise new contracts and deliver site-specific officer training. Ensure adequate staffing levels are maintained to cover holidays, sickness, and operational requirements. Conduct site appraisals and regular quality assurance inspections. Monitor compliance and arrange corrective actions where required. Conduct security investigations and incident reviews. Carry out out-of-hours site visits as necessary. Recruitment & Training Screen CVs and conduct interviews for security personnel. Maintain a training matrix and monitor officer competency. Deliver induction and operational training. Ensure all security officers are presented professionally and adhere to uniform standards. Client Relationship Management Build and maintain strong relationships with clients and stakeholders. Attend client meetings to discuss service standards, incidents, complaints, and operational performance. Complete client satisfaction surveys and implement improvement plans where required. Attend monthly contract performance review meetings, produce meeting minutes, and manage action plans through to completion. Compliance & Administration Maintain accurate site records and documentation. Complete weekly operational plans and management reports. Investigate complaints and implement corrective actions. Manage disciplinary issues in conjunction with the HR department. Conduct employee satisfaction surveys and support staff engagement initiatives. Ensure all services operate in compliance with company policies, legislation, and industry standards. Requirements To be considered for this position, you must have: Valid SIA Licence Strong security industry knowledge and experience Full UK Driving Licence (essential) Excellent communication and relationship-building skills. Strong investigation, problem-solving, and decision-making abilities. Experience conducting risk assessments and preparing operational documentation. Good IT skills, including Microsoft Office applications. Flexibility to travel extensively throughout the Midlands and Northern England and attend out-of-hours visits when required. Desirable Experience within manned guarding and contract mobilisation. Knowledge of security industry best practices and compliance requirements. First Aid qualification. Health & Safety qualification (IOSH or equivalent). What We Offer Competitive salary. Company vehicle provided. Mobile phone and laptop. Ongoing training and professional development. Opportunity to join a growing business with the potential for a long-term career path and progression opportunities .

2fawcett Recruitment are recruiting for a Social Value & Business Development Coordinator 2fawcett Recruitment are delighted to be recruiting for an exciting opportunity with a growing and forward-thinking organisation based in Oldham. This is an excellent opportunity for an enthusiastic and organised individual who is passionate about creating positive community impact while also supporting business growth. This varied position combines Social Value delivery with Business Development, making it ideal for someone who enjoys building relationships, managing multiple projects, engaging with local communities, and identifying opportunities to develop new partnerships. If you thrive in a people-focused environment and enjoy making a genuine difference whilst contributing to commercial success, we'd love to hear from you. The Role As the Social Value & Business Development Coordinator, you will be responsible for planning, coordinating and delivering social value initiatives across multiple projects whilst supporting the business in developing new client relationships and identifying growth opportunities. Working closely with internal teams, clients, schools, charities, local authorities and community organisations, you will ensure social value commitments are achieved whilst promoting the organisation's services within the marketplace. Key Responsibilities - Social Value Coordinate and deliver social value commitments across multiple live projects. Develop and implement Social Value Action Plans in line with client and contractual requirements. Build and maintain strong relationships with schools, colleges, charities, community groups and local stakeholders. Organise and deliver community engagement activities including careers events, employability workshops, educational sessions and volunteering initiatives. Identify opportunities to maximise community benefit across projects. Work closely with operational teams to ensure social value targets are achieved. Collect, monitor and report social value data and outcomes using relevant reporting systems. Produce reports demonstrating measurable community impact. Ensure all social value activities remain compliant with contractual obligations. Business Development Support the Business Development team in identifying and developing new opportunities. Build relationships with existing and prospective clients across the region. Attend networking events, exhibitions and industry meetings to promote the business. Develop partnerships with local organisations and supply chain partners. Assist with tender submissions, PQQs and bid documentation, particularly around social value content. Research upcoming projects and identify potential opportunities. Promote the company's social value offering as part of client engagement activities. Help generate new business leads and contribute towards company growth objectives. About You We are looking for someone who is confident, personable and highly organised, with the ability to build relationships with people at all levels. You'll enjoy working across multiple projects and have a genuine passion for delivering positive social impact whilst recognising the commercial importance of developing strong client relationships. Experience & Skills Required Previous experience within a Social Value, Community Engagement, CSR, Project Coordination or Stakeholder Engagement role. Experience working with multiple projects simultaneously and managing competing priorities. Strong stakeholder management and relationship-building skills. Experience working with schools, charities, community groups or local authorities would be advantageous. Confident communicator with excellent presentation skills. Strong administration and organisational abilities. Ability to produce reports and analyse data. Commercial awareness with an interest in business development. Proficient in Microsoft Office. Full UK Driving Licence and willingness to travel when required. Personal Attributes Passionate about creating positive community impact. Confident networker with excellent interpersonal skills. Self-motivated and proactive. Professional and approachable. Strong attention to detail. Able to work independently and collaboratively. Solution-focused with excellent problem-solving skills. Highly organised with excellent time management. What's on Offer Permanent, full-time position Competitive salary Opportunity to play a key role in both community engagement and business growth Supportive and collaborative working environment Ongoing training and professional development Career progression opportunities Company events and networking opportunities This opportunity would suit candidates with experience as a Social Value Coordinator, Social Value Officer, Community Engagement Officer, CSR Coordinator, Stakeholder Engagement Coordinator, Community Partnerships Manager, Project Coordinator or someone with a blend of Social Value and Business Development experience looking to take the next step in their career. The ideal profile would include experience managing multiple projects, engaging with schools, charities and stakeholders, delivering measurable community initiatives, and building strong commercial relationships.

Service Charge & Rent Officer Location: Long Stratton (Hybrid Working Available) Salary: Competitive Contract: Full-Time, Permanent Reports to: Service Charge & Rent Manager Make a Difference in Social Housing We are looking for an experienced and detail-oriented Service Charge & Rent Officer to join a busy Housing Operations team. This is an excellent opportunity for a housing professional with experience in service charges, rents, leasehold management, or property management to play a key role in delivering a transparent, accurate, and customer-focused service to residents. You will support the management and administration of service charges, rents, estate charges, utility charges, and sinking funds across a large residential portfolio. Working closely with internal teams, managing agents, residents, contractors, and stakeholders, you will ensure charges are administered fairly, accurately, and in compliance with all relevant legislation and best practice. The Role As the Service Charge & Rent Officer, you will be responsible for managing the calculation, application, billing, reconciliation, and communication of rents and service charges while ensuring residents receive clear information and excellent service. You will act as a key point of contact for service charge and rent enquiries, supporting residents while ensuring value for money and regulatory compliance. Key Responsibilities Service Charge & Rent Administration Calculate, set, issue, and reconcile service charges and rents. Apply rent and service charge information accurately to customer accounts and on re-let properties. Calculate individual service charges and ensure costs are correctly apportioned. Produce and issue annual service charge accounts and statements. Administer sinking funds and issue annual sinking fund statements. Set service charges for new developments and schemes. Calculate and administer estate charges and personal charges. Manage utility billing arrangements in line with legislation and regulatory requirements. Provide accurate rent and service charge information to internal stakeholders. Managing Agent & Financial Management Liaise with managing agents and scrutinise service charge and maintenance costs. Challenge incorrect or unreasonable charges where appropriate. Process managing agent invoices within agreed timescales. Calculate estimated and actual costs for service charge recovery. Support budgeting, forecasting, and financial planning activities. Assist with reconciliations and financial reporting. Compliance & Legislation Ensure compliance with housing legislation, lease agreements, regulatory requirements, and best practice. Support Section 20 consultation processes and service charge recovery activities. Ensure compliance with leasehold legislation and relevant housing regulations. Prepare information for audits, inspections, and regulatory reviews. Monitor legal and regulatory changes and help implement updates where required. Resident Engagement & Customer Service Act as a key contact for resident enquiries relating to rents and service charges. Explain service charge calculations and rent structures in a clear and accessible manner. Resolve disputes and complaints professionally and effectively. Support resident meetings and consultations regarding service charge budgets and expenditure. Deliver exceptional customer service while maintaining compliance and accuracy. Continuous Improvement Identify opportunities to improve processes, systems, and efficiencies. Support transformation initiatives and new technology implementation. Contribute to service improvements that enhance the resident experience and deliver value for money. What We're Looking For Essential Experience Experience working in a Service Charge, Rent, Leasehold, Housing Finance, Income Management, or similar housing-related role. Strong understanding of service charges, estate charges, sinking funds, and rent-setting processes. Experience within a housing association, local authority, property management company, managing agent, or similar environment. Knowledge of leasehold management and Section 20 consultation processes. Experience handling customer queries and managing stakeholder relationships. Experience working with housing management systems and financial reporting. Knowledge & Skills Strong knowledge of service charge legislation and housing regulations. Understanding of lease agreements, tenancy agreements, and housing law. Knowledge of the Landlord and Tenant Act 1985 and related housing legislation. Excellent financial analysis, budgeting, reconciliation, and reporting skills. Strong attention to detail and accuracy. Ability to interpret complex financial and legal information and communicate it clearly to residents and colleagues. Excellent customer service, communication, and problem-solving skills. Strong organisational and time-management abilities. Proficient in Microsoft Excel and housing management software. Qualifications Degree-level qualification, relevant professional qualification, or equivalent experience. Evidence of continued professional development. CIH qualification (or working towards) is desirable. What You'll Bring A resident-focused approach. Strong analytical and investigative skills. The ability to build positive relationships with residents, colleagues, contractors, and external stakeholders. A proactive and solutions-focused mindset. A commitment to accuracy, transparency, and continuous improvement. What's on Offer? Hybrid working arrangement. A varied and rewarding role with genuine impact. Supportive and collaborative team environment. Ongoing training and professional development opportunities. Long-term career prospects within housing and property management. If you have experience in service charges, rents, leasehold management, or housing finance and are passionate about delivering a high-quality service to residents, we'd love to hear from you. Please note: This role is subject to a Basic Disclosure and Barring Service (DBS) check. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Resident Liaison Officer Location: Nottingham Type: Temporary (ongoing) Salary: 18.50 - 20.73 per hour + paid mileage We are currently recruiting for a temporary Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. Please note, a full UK drivers license is required for this role. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role Full UK Drivers License Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Customer/resident liaison If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment, Social Housing

Facilities Officer - Canary Wharf Role Overview The Facilities Officer plays a key role in ensuring the NCG's Higher Education Centre in Canary Wharf provides a safe, secure, welcoming, and well-maintained environment for students, staff, visitors, and stakeholders. Working closely with the Centre Management team, landlords, contractors, and service providers, the postholder will support the efficient day-to-day operation of the building, ensuring compliance with health and safety standards and delivering an excellent customer experience. Key Responsibilities Facilities Management and Maintenance Support the effective day-to-day operation and upkeep of the HE Centre, ensuring facilities remain safe, clean, functional, and fit for purpose. Coordinate maintenance requests, repairs, and planned preventative maintenance activities through the building landlord and approved contractors. Conduct routine inspections of facilities, identifying and reporting issues promptly and ensuring timely resolution. Manage permits to work and ensure all maintenance activities are undertaken in accordance with landlord requirements and relevant legislation. Health, Safety and Compliance Promote and maintain a positive health and safety culture across the Centre. Support compliance with all relevant health, safety, environmental, and building regulations. Maintain accurate records relating to risk assessments, inspections, incidents, fire safety checks, and statutory compliance. Assist in ensuring fire safety systems, emergency procedures, first aid provisions, and evacuation arrangements are effective and regularly reviewed. Contractor and Supplier Management Liaise with and oversee external contractors, service providers, and landlord representatives to ensure works are completed safely and to agreed standards. Monitor contractor performance and compliance with site procedures, including induction and permit processes. Support the coordination of contract cleaning and other outsourced services to maintain high standards throughout the Centre. Deliveries and Logistics Coordination Manage the receipt and distribution of deliveries, supplies, and equipment. Coordinate access arrangements, loading requirements, and parking permits through the landlord where necessary. Ensure deliveries are handled efficiently and in accordance with site security and health and safety procedures. Space Management and Operational Support Assist with room layouts, furniture moves, and space planning activities to support teaching, events, and operational requirements. Support the preparation and setup of classrooms, meeting rooms, and communal areas. Monitor and replenish facilities-related supplies and equipment as required. Security and Access Control Work closely with Reception and building management teams to maintain a secure environment. Administer building access systems, including access cards, keys, and visitor procedures. Respond appropriately to security incidents and support investigations where required. Administration and Emergency Planning Maintain accurate facilities records, work requests, compliance documentation, and service logs. Raise and monitor facilities requests through landlord management systems and ensure issues are followed through to completion. Support business continuity planning and emergency response procedures, including fire evacuations and incident management. Skills, Knowledge and Experience Essential Excellent organisational skills with the ability to manage multiple priorities effectively. Strong problem-solving skills and a proactive approach to resolving operational issues. Knowledge of health and safety legislation and facilities management best practice. Excellent communication and interpersonal skills, with the ability to build positive relationships with students, staff, contractors, and visitors. Experience of coordinating contractors, suppliers, or facilities-related services. Competent IT skills and experience maintaining accurate records and documentation. Personal Attributes Professional, approachable, and customer-focused. Highly visible and proactive in supporting the day-to-day needs of the Centre. Able to work independently whilst contributing positively to a wider team. Committed to maintaining high standards of service, safety, and operational excellence. Flexible and adaptable in responding to changing operational requirements. Why Join Us? This is an exciting opportunity to contribute to the success of NCG's Higher Education Centre in Canary Wharf, helping to create an outstanding learning and working environment for students and colleagues. The Facilities Officer will play a vital role in ensuring the Centre operates efficiently, safely, and to the highest professional standards.

Resident Liaison Officer Location: Nottingham Type: Permanent Salary: 30,000 - 32,000 + Car/Car allowance & Benefits We are currently recruiting for a Resident Liaison Officer to join a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. Please note, a full UK drivers license is required for this role. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents, ensuring they feel informed and supported at all stages Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise Carry out resident inductions and complete resident profiles Identify and respond to individual resident needs, including vulnerable tenants, working households and those with health-related requirements Support the management of complaints and help resolve issues quickly and effectively Work closely with site teams, management and client representatives to ensure excellent service delivery Attend meetings, open forums, public events and community engagement activities where required Maintain accurate and up-to-date records on internal systems About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role FULL UK DL Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner Good organisational skills and the ability to manage a busy workload A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Planned maintenance Refurbishment works Decarbonisation programmes Property services Construction or repairs environments If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment, Social Housing

Neighbourhood Assistant Slough Temporary Full Time Join a busy Local Authority Housing Team as a Neighbourhood Assistant, providing essential administrative and tenancy management support to help deliver high-quality housing services to residents across Slough. THE ROLE As a Neighbourhood Assistant, you will provide comprehensive administrative support to the Neighbourhood Team, ensuring tenancy management services are delivered efficiently while supporting residents and officers across a wide range of housing management activities. Key responsibilities include: Providing administrative support for tenancy management, estate management, anti-social behaviour and tenancy sustainment services. Managing diaries, correspondence, telephone enquiries, electronic records, keys, fobs and general office administration. Raising purchase orders, processing invoices and supporting financial administration processes. Preparing tenancy documentation, arranging property viewings, completing tenancy sign-ups and carrying out identity checks. Supporting court preparation for tenancy enforcement, access applications and anti-social behaviour cases. Maintaining accurate tenancy records on NEC (or similar housing management systems), including tenancy changes, audits and estate inspections. Supporting garage and parking space administration, void processes, mutual exchanges, performance reporting and partnership working across council services. THE CANDIDATE The successful candidate will have previous experience in a similar housing administration, neighbourhood services or tenancy support role, ideally within a Local Authority or Housing Association environment. You will also have: Experience providing comprehensive administrative support within a busy team. Excellent customer service, communication and organisational skills with the ability to manage competing priorities. Strong IT skills, including Microsoft Office and experience using databases or housing management systems such as NEC. Experience of financial administration, including purchase orders and invoice processing. An understanding of social housing, tenancy management processes and working effectively with internal and external partners. THE CONTRACT Working Hours: Full Time - 35 hours per week, Monday to Friday Length of Contract: 3 Month Contract Rate: The pay for the role is 20.81 per hour LTD company rate. The PAYE equivalent is 17.74 per hour , inclusive of holiday pay. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail. If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

MMP Consultancy are currently recruiting for an experience Contract Administrator to work for a housing provider in Kent on a temporary basis. As a Contract Administrator you will provide administrative support to the Contract Officer in the delivery of planned maintenance and servicing contracts, ensuring accurate records, effective communication, and excellent customer service for residents. Key Responsibilities Support the administration and delivery of planned works and servicing contracts. Raise, amend, and close work orders accurately and efficiently. Take meeting minutes and maintain contract records and documentation. Communicate with residents regarding planned works, appointments, and queries. Liaise with contractors and internal departments to support service delivery. Ensure records are accurate and maintained in line with company policies and compliance requirements. Skills & Experience Previous administrative experience, ideally within housing, property services, or contract management. Strong organisational and communication skills. Excellent attention to detail and ability to manage multiple tasks. Proficient in Microsoft Office and database management systems. Customer-focused with the ability to build positive relationships with residents and colleagues.

Workplace Services Officer - London (St Paul's) £33,000 per annum Catch 22 are working with a market-leading organisation within the financial services sector to recruit a Workplace Services Officer for their high-end office close to St Paul's, London. This is an excellent opportunity to join a professional, service-driven environment, supporting the day-to-day workplace operations within a prestigious corporate setting. Key responsibilities: Supporting facilities operations and office services across the site Managing helpdesk tickets and coordinating maintenance and repairs Preparing meeting rooms and event spaces to a high standard Handling post room duties, deliveries, and supplier coordination Conducting floor walks and ensuring a well-presented office environment Supporting Health & Safety compliance and general workplace administration What we're looking for: Previous experience within facilities, workplace services or a corporate office environment Strong organisational and communication skills A proactive, customer-focused approach Ability to manage multiple tasks in a fast-paced setting This is a fantastic opportunity to join a highly regarded business offering a collaborative and professional working environment in a prime City location.

Roofing Contracts Manager Social Housing London & Home Counties Up to £65,000 Company Car 1 Day per Week in Basildon Office Site-Based Role Immediate Start Available We are currently recruiting for an experienced Roofing Contracts Manager on behalf of a growing specialist contractor delivering roofing and refurbishment works across the social housing sector. This is a fantastic opportunity to join an established business with a strong pipeline of work for major housing providers including Hyde Housing and MTVH, overseeing multiple flat and pitched roofing schemes across London and the Home Counties. Projects are typically valued between £200k - £500k and consist of planned roofing refurbishment works to occupied social housing properties. The Role Reporting to the Operations Director, you will be responsible for the successful delivery of multiple roofing contracts, ensuring works are completed safely, on programme, within budget and to the highest quality standards. You'll oversee Site Managers, Resident Liaison Officers and roofing operatives, acting as the key link between clients, operational teams and subcontractors. Current Project Locations Hemel Hempstead Stockwell Lewisham Wandsworth Various locations across the Home Counties Key Responsibilities Managing multiple flat and pitched roofing projects simultaneously Overseeing site teams including Site Managers, Resident Liaison Officers and roofing operatives Ensuring compliance with Health & Safety legislation and company procedures Driving quality assurance standards and carrying out site inspections Monitoring project programmes and ensuring delivery targets are achieved Managing client relationships and attending progress meetings Supporting commercial teams with variations and contract administration Coordinating labour, materials and subcontractors across projects Ensuring resident-facing works are delivered with minimal disruption Producing operational reports and project updates for senior management About You We're keen to speak with candidates who have: Proven experience as a Contracts Manager within roofing, external refurbishment or social housing planned works Strong knowledge of flat and pitched roofing systems Experience delivering projects within occupied social housing environments Excellent understanding of Health & Safety and quality management processes Experience managing multiple live projects and operational teams Strong client-facing and stakeholder management skills Full UK Driving Licence Desirable SMSTS CSCS Black Card First Aid Asbestos Awareness Experience working with housing associations and local authority clients Package Salary up to £65,000 Company Car Long-term secured workload Major social housing framework contracts Immediate start available Opportunity to join a growing and ambitious contractor If you have a strong roofing background and experience managing social housing refurbishment projects, we'd love to hear from you.

An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Newark . You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration remotely using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Housing Officer: Provide practical, day-to-day support to an established team of Housing Officers Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing management systems and CRM tools Complete administrative tasks efficiently between appointments, with flexible hybrid working arrangements Travel across a designated patch within the Newark area and attend local base locations when required Ideal Candidate: An experienced Housing Officer with strong knowledge of frontline housing management Able to hit the ground running and support an existing team with minimal supervision Comfortable working primarily in the community and engaging with residents face-to-face Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed) Well-organised, with the ability to balance resident visits, casework, and administrative tasks Full driving licence and willingness to carry out patch visits Pay & Benefits for this Housing Officer role: Competitive hourly rate Mileage reimbursement Flexible hybrid working arrangements Home-working equipment provided Flexible working structure, allowing administration to be scheduled around community visits and appointments If this Housing Officer role is of interest, please apply or contact (url removed)

HR Officer (Maternity Cover) FTC till January 2027 (potential to go perm) 5 days onsite An exciting opportunity has arisen for an HR Officer to join a growing organisation on a maternity cover basis. Working as part of a collaborative HR team, this role offers broad exposure across the employee lifecycle, including Employee Relations, people processes, and HR operations. This position is well suited to an HR professional with a solid generalist background who is looking to further develop their experience within a fast-paced and supportive environment. Key Responsibilities Employee Relations & People Support Provide first-line HR support and guidance to managers on people-related matters, policies, and procedures. Support the management of employee relations cases, ensuring a fair, consistent, and pragmatic approach. Assist with probation reviews, performance discussions, and employee wellbeing matters. Prepare and issue HR correspondence, including invitations, outcomes, and other employment-related documentation. Support managers in resolving employee issues while promoting positive employee experiences. HR Operations Maintain accurate employee records and documentation within HR systems. Support onboarding, employee lifecycle administration, and contractual changes. Ensure HR processes are completed accurately and in line with company policies and employment legislation. Monitor and track HR activities, ensuring actions are progressed and completed within agreed timescales. Support the HR team with reporting, data analysis, and compliance requirements. Casework & Project Support Attend formal HR meetings and provide administrative support where required. Assist in preparing documentation relating to employee relations matters and organisational change activities. Support HR initiatives and projects focused on continuous improvement, employee engagement, and operational effectiveness. Work collaboratively across the HR team to identify opportunities to enhance processes and ways of working. About You Experience within a generalist HR role, with an interest in developing Employee Relations expertise. Strong written and verbal communication skills. Highly organised with the ability to manage multiple priorities effectively. Strong attention to detail and commitment to delivering high-quality work. Able to build positive working relationships across all levels of the organisation. Resilient, professional, and comfortable handling sensitive and confidential matters. Proactive, reliable, and takes ownership of responsibilities. Skills & Experience Essential Previous experience in an HR Assistant or HR Officer role. Good understanding of UK employment law and HR best practice. Experience supporting a range of HR processes and employee relations activities. Strong administrative and IT skills, including Microsoft Office applications. Desirable CIPD Level 3 qualified or working towards Level 5. Experience supporting organisational change activity. Experience working within a multi-site or growing organisation. Knowledge of HR systems and reporting tools. About the Organisation Our client is a people-focused organisation that values collaboration, accountability, and continuous improvement. With an established and supportive HR team, the business is committed to creating a positive employee experience and providing opportunities for professional development. The organisation offers a dynamic environment where HR plays a key role in supporting both employees and business objectives.

Social Housing Assessment and Lettings Officer Pay: 21.41 PAYE / 28.19 Umbrella Job Type: Temporary (until March 2027) Location: Wembley Overview We are seeking 3 experienced officers to support a social housing team with project-based work. This role will focus on housing assessments, lettings administration, and delivering a high-quality service to applicants. While housing knowledge is not essential, strong communication, organisation, and IT skills are key. Day-to-Day Responsibilities Assess housing applications in line with relevant housing legislation, including verifying information through enquiries and home visits Register and manage new and existing housing applicants, ensuring records are accurate and up to date Prioritise applicants and allocate appropriate banding in line with allocations policies Prepare and issue decision letters, clearly outlining outcomes and review rights Support the administration of a choice-based lettings system, including advertising properties and managing bids Make nominations and allocations to available social housing, ensuring minimal void periods Provide clear advice to applicants regarding offers and implications of refusals Liaise with internal teams and external agencies to manage tenancy changes, transfers, and related processes Handle enquiries, complaints, and correspondence from customers and stakeholders, including legal representatives Identify and escalate cases of fraud or misrepresentation Maintain and update housing systems (e.g. databases and case management systems), ensuring accuracy and performance tracking Undertake project work aligned to service priorities, including housing initiatives and research Deliver a customer-focused service via telephone, email, and face-to-face contact as required Required Skills & Experience Experience working within housing or local authority based roles Strong written and verbal communication skills Ability to plan, prioritise, and manage a busy caseload to tight deadlines Excellent IT skills, including word processing, spreadsheets, databases, and email communication Experience delivering customer-focused services and providing advice to a range of stakeholders Ability to investigate, analyse information, and make sound decisions Confident in handling sensitive cases and resolving issues effectively Strong attention to detail and organisational skills Additional Information Standard DBS required To apply for the Social Housing Assessment and Lettings Officer position, please submit your CV detailing your relevant experience

Portfolio Payroll is working with a successful and growing construction business to recruit a Payroll Assistant on a permanent basis. This is a fantastic opportunity for someone with payroll experience who is looking to develop their career within a supportive, close-knit team. Working closely with the Payroll Supervisor and Payroll Officer, you'll play an important supporting role in the day-to-day running of payroll, you'll be involved in the preparation and processing of multiple payrolls, supporting employee lifecycle changes, and ensuring payroll data is accurate and compliant. You'll also assist with reporting, reconciliations, and wider payroll administration, giving you excellent all-round payroll exposure. Desirable skills and attributes: At least 2 years' payroll experience ITrent system experience desirable however not essential A strong understanding of payroll processes and the importance of confidentiality Excellent attention to detail and a methodical approach Someone eager to learn, develop, and grow within the business What's on offer: Competitive salary up to 32,000 depending on experience Clear progression pathway Supportive, friendly team environment Exposure to both weekly and monthly payrolls Long-term career stability within a well-established construction business If this sounds like your next step, apply now or call (phone number removed) and ask for Lidya to find out more. 50984LAR1 INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.