We're supporting a fantastic business in the property maintenance industry to recruit a Repairs & Voids Manager to lead and oversee a busy housing contract based in Nottingham This is a hands-on role for someone passionate about delivering high-quality services to residents and improving operational performance. About the Role You will lead a team of regional multi trade team including supervisors', to deliver repairs, voids, and planned / cyclical works. You'll ensure contracts, budgets, and service standards are met, and drive improvements in customer satisfaction, compliance, and value for money. Key Responsibilities • Lead and manage a regional multi trade team • Oversee responsive repairs and voids services, ensuring high standards and timeliness • Implement process improvements and continuous service enhancements • Ensure compliance with housing legislation, H&S regulations, and organisational policies About You • Significant experience managing property services in social housing • Expertise in responsive repairs, voids, and planned programmes • Strong leadership and team development skills • In-depth knowledge of housing, tenancy, leasehold, and H&S legislation • Experience delivering service improvements, budgets, and contract management
20/10/2026
Full time
We're supporting a fantastic business in the property maintenance industry to recruit a Repairs & Voids Manager to lead and oversee a busy housing contract based in Nottingham This is a hands-on role for someone passionate about delivering high-quality services to residents and improving operational performance. About the Role You will lead a team of regional multi trade team including supervisors', to deliver repairs, voids, and planned / cyclical works. You'll ensure contracts, budgets, and service standards are met, and drive improvements in customer satisfaction, compliance, and value for money. Key Responsibilities • Lead and manage a regional multi trade team • Oversee responsive repairs and voids services, ensuring high standards and timeliness • Implement process improvements and continuous service enhancements • Ensure compliance with housing legislation, H&S regulations, and organisational policies About You • Significant experience managing property services in social housing • Expertise in responsive repairs, voids, and planned programmes • Strong leadership and team development skills • In-depth knowledge of housing, tenancy, leasehold, and H&S legislation • Experience delivering service improvements, budgets, and contract management
Repairs Manager (Interim) Location: East Midlands (Nottingham-based) Contract Type: Interim An excellent interim opportunity has arisen for a skilled Repairs and Voids Manager to join a respected housing provider operating across the Midlands and East Anglia. This role is based in Nottingham and will play a key part in ensuring the effective delivery of responsive repairs, void property turnaround, and resolution of damp and mould issues, formal complaints, and tenant alteration requests. Your new role: You will lead a multidisciplinary team responsible for delivering a high-performing repairs and voids service. This includes managing external contractors, ensuring compliance with service level agreements, and driving continuous improvement across all areas of property maintenance. You will be accountable for monitoring performance metrics, managing budgets, and producing accurate reports to inform strategic decision-making.You will also be the point of contact for complex customer issues, working closely with residents to resolve complaints and ensure satisfaction. The role requires regular engagement with internal departments such as compliance, asset management, and housing teams, as well as external stakeholders, including contractors and local authorities. Key responsibilities include: Leading and motivating a team of repairs operatives and support staff Managing voids turnaround to minimise property downtime Overseeing damp and mould casework and ensuring appropriate remedial action Handling tenant alteration requests and formal complaints with professionalism Ensuring contractor performance meets agreed standards and KPIs Maintaining accurate records and financial oversight of repairs budgets Supporting service improvement initiatives and contributing to policy development Liaising with external partners and internal teams to ensure joined-up service delivery What you'll need to succeed: You will have demonstrable experience of managing repairs and maintenance services, ideally within a housing or property setting. Strong leadership and contract management skills are essential, along with a solid understanding of building pathology and health and safety compliance. You will be confident in managing budgets, interpreting performance data, and driving service improvements.Excellent communication and customer service skills are required, as is the ability to work independently and take initiative. You must hold a full UK driving licence, have access to a vehicle, and possess appropriate business insurance. Desirable experience includes: Previous work within social housing or a related public sector environment Familiarity with housing regulations and property compliance frameworks Experience managing damp and mould cases and voids turnaround processes What you'll get in return: This is a rewarding interim role offering the chance to make a tangible impact on housing services across a diverse property portfolio. You'll be part of a collaborative team committed to delivering high standards and improving tenant outcomes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
07/10/2026
Full time
Repairs Manager (Interim) Location: East Midlands (Nottingham-based) Contract Type: Interim An excellent interim opportunity has arisen for a skilled Repairs and Voids Manager to join a respected housing provider operating across the Midlands and East Anglia. This role is based in Nottingham and will play a key part in ensuring the effective delivery of responsive repairs, void property turnaround, and resolution of damp and mould issues, formal complaints, and tenant alteration requests. Your new role: You will lead a multidisciplinary team responsible for delivering a high-performing repairs and voids service. This includes managing external contractors, ensuring compliance with service level agreements, and driving continuous improvement across all areas of property maintenance. You will be accountable for monitoring performance metrics, managing budgets, and producing accurate reports to inform strategic decision-making.You will also be the point of contact for complex customer issues, working closely with residents to resolve complaints and ensure satisfaction. The role requires regular engagement with internal departments such as compliance, asset management, and housing teams, as well as external stakeholders, including contractors and local authorities. Key responsibilities include: Leading and motivating a team of repairs operatives and support staff Managing voids turnaround to minimise property downtime Overseeing damp and mould casework and ensuring appropriate remedial action Handling tenant alteration requests and formal complaints with professionalism Ensuring contractor performance meets agreed standards and KPIs Maintaining accurate records and financial oversight of repairs budgets Supporting service improvement initiatives and contributing to policy development Liaising with external partners and internal teams to ensure joined-up service delivery What you'll need to succeed: You will have demonstrable experience of managing repairs and maintenance services, ideally within a housing or property setting. Strong leadership and contract management skills are essential, along with a solid understanding of building pathology and health and safety compliance. You will be confident in managing budgets, interpreting performance data, and driving service improvements.Excellent communication and customer service skills are required, as is the ability to work independently and take initiative. You must hold a full UK driving licence, have access to a vehicle, and possess appropriate business insurance. Desirable experience includes: Previous work within social housing or a related public sector environment Familiarity with housing regulations and property compliance frameworks Experience managing damp and mould cases and voids turnaround processes What you'll get in return: This is a rewarding interim role offering the chance to make a tangible impact on housing services across a diverse property portfolio. You'll be part of a collaborative team committed to delivering high standards and improving tenant outcomes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Maintenance Contract Manager (housing sector), N and E London, to £60k + car + package Salary: Circa £50,000-£60,000 plus vehicle/allowance and benefits We are recruiting for an experienced Contracts Manager to lead a responsive repairs, maintenance and voids contract across North and East London. This is a key client-facing role within the social housing sector, managing day-to-day service delivery for a busy resident-led repairs operation. The successful candidate will take ownership of operational performance, resident satisfaction, health and safety, quality, commercial control and KPI delivery. You will lead a multi-trade team and support functions to ensure repairs and void works are completed safely, efficiently and right first time. Social housing sector experience is essential. Candidates must have a strong background managing responsive repairs, voids, maintenance or property services within a housing association, local authority or closely related social housing environment. Key responsibilities include: Managing day-to-day delivery of responsive repairs, maintenance and void works across North and East London. Leading operatives, schedulers and support staff to deliver a high-quality resident experience. Driving performance against KPIs including appointments kept, right-first-time repairs, satisfaction and void turnaround. Managing client relationships, escalations, complaints and service improvement activity. Overseeing budgets, productivity, subcontractors, health and safety, quality and compliance. About you: Proven contracts management experience in social housing repairs, voids or property maintenance. Strong understanding of resident-focused service delivery, complaints, safeguarding and housing compliance. Confident leading multi-trade teams and managing performance in a demanding operational environment. Commercially aware, organised and comfortable using systems and MI to improve service delivery. Full UK driving licence and flexibility to work across North and East London. This is an excellent opportunity for a hands-on contracts leader who understands the pace, expectations and resident focus of social housing repairs and wants to make a visible impact on service delivery across North and East London.
20/10/2026
Full time
Maintenance Contract Manager (housing sector), N and E London, to £60k + car + package Salary: Circa £50,000-£60,000 plus vehicle/allowance and benefits We are recruiting for an experienced Contracts Manager to lead a responsive repairs, maintenance and voids contract across North and East London. This is a key client-facing role within the social housing sector, managing day-to-day service delivery for a busy resident-led repairs operation. The successful candidate will take ownership of operational performance, resident satisfaction, health and safety, quality, commercial control and KPI delivery. You will lead a multi-trade team and support functions to ensure repairs and void works are completed safely, efficiently and right first time. Social housing sector experience is essential. Candidates must have a strong background managing responsive repairs, voids, maintenance or property services within a housing association, local authority or closely related social housing environment. Key responsibilities include: Managing day-to-day delivery of responsive repairs, maintenance and void works across North and East London. Leading operatives, schedulers and support staff to deliver a high-quality resident experience. Driving performance against KPIs including appointments kept, right-first-time repairs, satisfaction and void turnaround. Managing client relationships, escalations, complaints and service improvement activity. Overseeing budgets, productivity, subcontractors, health and safety, quality and compliance. About you: Proven contracts management experience in social housing repairs, voids or property maintenance. Strong understanding of resident-focused service delivery, complaints, safeguarding and housing compliance. Confident leading multi-trade teams and managing performance in a demanding operational environment. Commercially aware, organised and comfortable using systems and MI to improve service delivery. Full UK driving licence and flexibility to work across North and East London. This is an excellent opportunity for a hands-on contracts leader who understands the pace, expectations and resident focus of social housing repairs and wants to make a visible impact on service delivery across North and East London.
I'm delighted to be exclusively partnering with Taff to recruit a Maintenance Manager to join their Property Services team in Cardiff. This is a key role within the Property Services Team, leading Taff's in-house repairs function and helping deliver high-quality, safe and efficient maintenance services across all their homes. The role Taff is committed to providing good quality, affordable and safe homes, and this role is key to achieving that. You'll lead and develop a high-performing, customer-focused responsive repairs and voids service, ensuring repairs are delivered safely, efficiently and compliantly, while meeting the needs of tenants and organisational priorities. You'll have overall responsibility for: Responsive repairs and voids Planned and cyclical maintenance programmes Fleet operations Supplier and contractor relationships Performance, productivity and service improvement Budgets, resources and value for money Health and safety, compliance and operational standards You'll use performance data and customer insight to drive improvement, maximise productivity and ensure resources are used effectively. What you'll bring to the role NVQ Level 3 in a building-related qualification or equivalent relevant experience Experience managing and delivering high-quality repairs services Experience planning and scheduling complex workloads to maximise team productivity Knowledge of the Welsh Housing Quality Standard, including HHSRS and WHQS Addendum Excellent knowledge of health and safety and relevant legislation and regulations Experience planning and managing budgets effectively to deliver value for money Ability to plan complex workloads across a range of trades Working knowledge of CDM Regulations, or willingness to work towards this Benefits Hybrid working 25 days annual leave plus Bank Holidays 4 concessionary days and annual leave purchase scheme Social Housing Pension Scheme with up to 9.25% employer contribution Simplyhealth Employee Assistance Programme Simplyhealth Cash Plan Level 1 Simplyhealth My Active and Lifestyle discounts Canada Life Lifeworks cashback and discounts Permanent Health Insurance This is a great opportunity for an experienced repairs or maintenance professional who wants to lead a service that has a real impact on tenants, homes and communities. To apply To apply, please send your updated CV directly to Hannah Welfoot at Yolk Recruitment. To access the full job description and for a confidential conversation, please contact Hannah at Yolk.
20/10/2026
Full time
I'm delighted to be exclusively partnering with Taff to recruit a Maintenance Manager to join their Property Services team in Cardiff. This is a key role within the Property Services Team, leading Taff's in-house repairs function and helping deliver high-quality, safe and efficient maintenance services across all their homes. The role Taff is committed to providing good quality, affordable and safe homes, and this role is key to achieving that. You'll lead and develop a high-performing, customer-focused responsive repairs and voids service, ensuring repairs are delivered safely, efficiently and compliantly, while meeting the needs of tenants and organisational priorities. You'll have overall responsibility for: Responsive repairs and voids Planned and cyclical maintenance programmes Fleet operations Supplier and contractor relationships Performance, productivity and service improvement Budgets, resources and value for money Health and safety, compliance and operational standards You'll use performance data and customer insight to drive improvement, maximise productivity and ensure resources are used effectively. What you'll bring to the role NVQ Level 3 in a building-related qualification or equivalent relevant experience Experience managing and delivering high-quality repairs services Experience planning and scheduling complex workloads to maximise team productivity Knowledge of the Welsh Housing Quality Standard, including HHSRS and WHQS Addendum Excellent knowledge of health and safety and relevant legislation and regulations Experience planning and managing budgets effectively to deliver value for money Ability to plan complex workloads across a range of trades Working knowledge of CDM Regulations, or willingness to work towards this Benefits Hybrid working 25 days annual leave plus Bank Holidays 4 concessionary days and annual leave purchase scheme Social Housing Pension Scheme with up to 9.25% employer contribution Simplyhealth Employee Assistance Programme Simplyhealth Cash Plan Level 1 Simplyhealth My Active and Lifestyle discounts Canada Life Lifeworks cashback and discounts Permanent Health Insurance This is a great opportunity for an experienced repairs or maintenance professional who wants to lead a service that has a real impact on tenants, homes and communities. To apply To apply, please send your updated CV directly to Hannah Welfoot at Yolk Recruitment. To access the full job description and for a confidential conversation, please contact Hannah at Yolk.
Repairs Manager 3 months+ Competitive Manchester / Hybrid Hamilton Woods Associates have been engaged to recruit to a Repairs Manager on an exclusive basis to join a social housing provider to lead their void team on an initial temporary basis. There is scope for the role to become permanent. A minimum of one day a week will be required in their offices. Duties of the Repairs Manager include: Providing operational leadership to a team of x12 Trades Operatives, ensuring the delivery of an efficient voids service Leading on system, data and process improvements Driving the achievement of all repairs KPIs, implementing targeted interventions where required Overseeing the leadership of trade operatives, subcontractors and associated resources Ensuring safe, efficient and value for money service delivery Acting as the escalation point for complex repairs and customer complaints, ensuring thorough investigation and resolution Requirements of the Repairs Manager include: Previous experience leading an efficient repairs service Track record of leading and managing teams within a similar environment Experience of budget management To be considered for this exciting role, please contact Bethan Hall- Director at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful
19/10/2026
Contract
Repairs Manager 3 months+ Competitive Manchester / Hybrid Hamilton Woods Associates have been engaged to recruit to a Repairs Manager on an exclusive basis to join a social housing provider to lead their void team on an initial temporary basis. There is scope for the role to become permanent. A minimum of one day a week will be required in their offices. Duties of the Repairs Manager include: Providing operational leadership to a team of x12 Trades Operatives, ensuring the delivery of an efficient voids service Leading on system, data and process improvements Driving the achievement of all repairs KPIs, implementing targeted interventions where required Overseeing the leadership of trade operatives, subcontractors and associated resources Ensuring safe, efficient and value for money service delivery Acting as the escalation point for complex repairs and customer complaints, ensuring thorough investigation and resolution Requirements of the Repairs Manager include: Previous experience leading an efficient repairs service Track record of leading and managing teams within a similar environment Experience of budget management To be considered for this exciting role, please contact Bethan Hall- Director at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful
Fraser Edwards Recruitment is seeking an experienced and motivated Repairs & Maintenance Manager on behalf of its client to oversee operations across the Preston to Weeton area. This is an excellent opportunity for a hands-on manager with a background in social housing or property maintenance to lead a team delivering responsive repairs and voids maintenance. You will be responsible for driving operational performance, maintaining high standards of workmanship and ensuring works are completed safely, efficiently and within agreed budgets and timescales. The successful candidate will have strong technical knowledge, proven leadership skills and the ability to build effective relationships with operatives, subcontractors, clients and residents. Key Responsibilities Lead, supervise and motivate operatives and subcontractors delivering responsive repairs and voids maintenance. Oversee day-to-day operations, ensuring all works are completed on time, within budget and to the required standards. Monitor team productivity, performance and workmanship through regular site visits and inspections. Review completed works, job coding and variations to ensure accuracy and appropriate justification. Work closely with planners, administrators and client teams to maintain efficient workflows and accurate reporting. Ensure compliance with Health & Safety legislation, quality standards and relevant regulatory requirements. Deliver toolbox talks, review risk assessments and method statements (RAMS), and carry out site inspections to promote safe working practices. Support resource planning and coordinate out-of-hours services when required. Build and maintain strong working relationships with residents, clients, colleagues and subcontractors. Mentor apprentices, support staff development and promote continuous improvement across the team. About You Proven experience as a Repairs & Maintenance Manager, Site Manager, Repairs Supervisor or in a similar role within social housing or property maintenance. Strong technical knowledge across multiple building and maintenance trades. Good understanding of Health & Safety legislation, RAMS and compliance procedures. Experience managing teams, monitoring performance and improving productivity. Excellent communication, organisational and problem-solving skills. Confident using Microsoft Office and mobile work management systems. A full UK driving licence. A valid CSCS card and relevant supervisory safety qualifications, such as SSSTS, SMSTS or IOSH Managing Safely, are desirable. What We Offer Competitive salary of up to £47,000 per annum, depending on experience. Company van and fuel card for work purposes. 25 days' annual leave, plus bank holidays. Long-service awards recognising employee commitment. Access to Perkbox benefits, including discounts on coffee, cinema, travel and wellbeing. Ongoing training, professional development and career progression opportunities. How to Apply If you are an experienced repairs and maintenance professional looking for your next opportunity to lead a team and make a positive impact within social housing, Fraser Edwards Recruitment would love to hear from you. Apply today to find out more about this opportunity.
17/10/2026
Full time
Fraser Edwards Recruitment is seeking an experienced and motivated Repairs & Maintenance Manager on behalf of its client to oversee operations across the Preston to Weeton area. This is an excellent opportunity for a hands-on manager with a background in social housing or property maintenance to lead a team delivering responsive repairs and voids maintenance. You will be responsible for driving operational performance, maintaining high standards of workmanship and ensuring works are completed safely, efficiently and within agreed budgets and timescales. The successful candidate will have strong technical knowledge, proven leadership skills and the ability to build effective relationships with operatives, subcontractors, clients and residents. Key Responsibilities Lead, supervise and motivate operatives and subcontractors delivering responsive repairs and voids maintenance. Oversee day-to-day operations, ensuring all works are completed on time, within budget and to the required standards. Monitor team productivity, performance and workmanship through regular site visits and inspections. Review completed works, job coding and variations to ensure accuracy and appropriate justification. Work closely with planners, administrators and client teams to maintain efficient workflows and accurate reporting. Ensure compliance with Health & Safety legislation, quality standards and relevant regulatory requirements. Deliver toolbox talks, review risk assessments and method statements (RAMS), and carry out site inspections to promote safe working practices. Support resource planning and coordinate out-of-hours services when required. Build and maintain strong working relationships with residents, clients, colleagues and subcontractors. Mentor apprentices, support staff development and promote continuous improvement across the team. About You Proven experience as a Repairs & Maintenance Manager, Site Manager, Repairs Supervisor or in a similar role within social housing or property maintenance. Strong technical knowledge across multiple building and maintenance trades. Good understanding of Health & Safety legislation, RAMS and compliance procedures. Experience managing teams, monitoring performance and improving productivity. Excellent communication, organisational and problem-solving skills. Confident using Microsoft Office and mobile work management systems. A full UK driving licence. A valid CSCS card and relevant supervisory safety qualifications, such as SSSTS, SMSTS or IOSH Managing Safely, are desirable. What We Offer Competitive salary of up to £47,000 per annum, depending on experience. Company van and fuel card for work purposes. 25 days' annual leave, plus bank holidays. Long-service awards recognising employee commitment. Access to Perkbox benefits, including discounts on coffee, cinema, travel and wellbeing. Ongoing training, professional development and career progression opportunities. How to Apply If you are an experienced repairs and maintenance professional looking for your next opportunity to lead a team and make a positive impact within social housing, Fraser Edwards Recruitment would love to hear from you. Apply today to find out more about this opportunity.
Repairs Support Manager Burton Upon Trent Up to 44,072 We have an exciting opportunity to lead and develop the Repairs Support Team, ensuring the efficient planning, scheduling, commercial administration and customer support functions that underpin the delivery of a high-performing responsive repairs and voids service. The postholder will be responsible for maximising workforce productivity through effective management of trade diaries, resource planning and scheduling processes across directly employed operatives and external contractors. The role will provide commercial assurance across all repairs activities, ensuring accurate job costing, robust financial controls and effective validation of subcontractor and materials expenditure. The postholder will provide oversight and support to the complaints and customer feedback function, ensuring complaints are investigated and managed within policy timescales, learning is embedded into service delivery and customer satisfaction is proactively improved through insight-led service enhancements. The role acts as a key link between operational delivery, commercial management and customer experience, providing assurance that repairs services are delivered efficiently, cost effectively and in line with organisational objectives. Essential experience required for the role: Relevant professional qualification or equivalent experience in housing, construction, business administration, commercial management or operational management. Experience managing scheduling, planning or workforce deployment functions within a repairs, maintenance or construction environment. Experience of performance management, service improvement and KPI reporting Experience managing customer complaints and service recovery. Experience working with directly employed labour and subcontractor delivery models. Strong leadership and people management skills. Strong commercial and financial awareness. Excellent analytical and reporting capability. Strong communication and stakeholder management skills. Ability to manage competing priorities and operational pressures. Full UK Driving Licence with ability to travel between office and operational sites as required.
15/10/2026
Full time
Repairs Support Manager Burton Upon Trent Up to 44,072 We have an exciting opportunity to lead and develop the Repairs Support Team, ensuring the efficient planning, scheduling, commercial administration and customer support functions that underpin the delivery of a high-performing responsive repairs and voids service. The postholder will be responsible for maximising workforce productivity through effective management of trade diaries, resource planning and scheduling processes across directly employed operatives and external contractors. The role will provide commercial assurance across all repairs activities, ensuring accurate job costing, robust financial controls and effective validation of subcontractor and materials expenditure. The postholder will provide oversight and support to the complaints and customer feedback function, ensuring complaints are investigated and managed within policy timescales, learning is embedded into service delivery and customer satisfaction is proactively improved through insight-led service enhancements. The role acts as a key link between operational delivery, commercial management and customer experience, providing assurance that repairs services are delivered efficiently, cost effectively and in line with organisational objectives. Essential experience required for the role: Relevant professional qualification or equivalent experience in housing, construction, business administration, commercial management or operational management. Experience managing scheduling, planning or workforce deployment functions within a repairs, maintenance or construction environment. Experience of performance management, service improvement and KPI reporting Experience managing customer complaints and service recovery. Experience working with directly employed labour and subcontractor delivery models. Strong leadership and people management skills. Strong commercial and financial awareness. Excellent analytical and reporting capability. Strong communication and stakeholder management skills. Ability to manage competing priorities and operational pressures. Full UK Driving Licence with ability to travel between office and operational sites as required.
Principal People Recruitment
Newcastle Upon Tyne, Tyne And Wear
Head of Affordable Housing / Registered Provider Aldershot / Hybrid £80,000-£85,000 + Excellent Benefits Permanent Why apply to this Head of Housing role? This is a rare opportunity to take on the senior operational leadership role for an established for-profit Registered Provider , combining affordable housing, regulation, governance, assurance and strategic oversight within the backing of a major FTSE 250 residential property organisation. You will benefit from: Direct exposure to the Board and senior leadership team . The opportunity to influence the direction and performance of an established affordable housing portfolio. A broad remit spanning housing operations, governance, regulatory assurance, risk and commercial performance . Leadership responsibility for an established housing services team. Support from wider specialist functions including finance, treasury, property management and lettings. The opportunity to operate strategically while remaining close enough to operational delivery to see the impact of your decisions. A strong benefits package including up to 10% employer pension contribution, private medical insurance, discretionary bonus, income protection, life assurance and share schemes . The organisation is a major UK residential property business operating within the private rented and Build to Rent market. Its affordable housing division operates as a for-profit Registered Provider , with a portfolio of approximately (phone number removed) homes across Aldershot, Waterlooville, London and Bristol. This is a senior and influential position providing oversight across housing operations, regulatory compliance, governance, risk and Board-level reporting . Rather than personally delivering every aspect of day-to-day housing management, you will provide leadership, challenge and assurance, ensuring the Registered Provider continues to deliver strong outcomes for residents while meeting regulatory requirements. In this Head of Housing role, you will be responsible for: Ensuring the Registered Provider continues to meet the requirements of the Regulator of Social Housing . Providing regulatory, governance and risk assurance to the Board. Reporting to the Board on performance, regulatory compliance, policy changes and portfolio developments. Producing Board papers and ensuring actions are appropriately progressed. Maintaining oversight of housing-management performance across the portfolio. Monitoring areas including complaints, repairs, voids, income, arrears, ASB, damp and mould and wider housing performance. Maintaining the risk register and relevant regulatory returns. Supporting reporting requirements involving Homes England, the GLA and Local Authorities. Providing leadership and support to the in-house housing management team. Overseeing budgets and financial performance. Maintaining oversight of planned works and asset-management activity without acting as the day-to-day technical asset manager. Driving strong customer outcomes, value for money and appropriate commercial performance. Working collaboratively with wider corporate functions. We would like to speak with candidates who can demonstrate: Senior experience within affordable housing, a Registered Provider or housing association environment . Strong housing-management knowledge. Experience of regulatory compliance, governance or assurance. Strong Board-level reporting capability. The ability to interpret regulatory change and translate this into action. Leadership experience. Strong stakeholder-management and communication skills. Experience interpreting housing-performance information and identifying areas requiring intervention. Strategic thinking alongside a good understanding of operational housing delivery. Financial and commercial awareness. Previous experience specifically within a for-profit Registered Provider is not essential . Degree-level or commensurate experience is sought, alongside a minimum of five years' relevant managerial experience. MRICS / CIH is preferred rather than essential. Location The preferred base is Aldershot , with travel required across Waterlooville, London, Bristol and the wider portfolio. The organisation operates a flexible working model, although this is a visible senior leadership role and candidates should expect a strong office and operational presence. Salary & Benefits Salary: £80,000-£85,000 Flexibility: Up to £90,000 is workable for the right candidate. Benefits include: 24 days' annual leave. Increasing to 25 days after 2 years' service . Increasing to 27 days after 5 years' service . 8 bank holidays. 3 additional company days for the Christmas closure between Christmas and New Year. Pension: 3% employee / 6% employer contribution . Enhanced pension option: 5% employee / 10% employer contribution . Private Medical Insurance, subject to scheme rules and treated as a taxable benefit. Discretionary bonus based on company and individual performance. Travel Insurance. Income Protection providing up to 75% of basic salary in the event of qualifying long-term illness or injury, subject to scheme rules. Life Assurance at 4x annual salary . Health Care Cash Plan. Share Schemes. Digital health and wellbeing support through . Eye Care Vouchers. Cycle to Work Scheme. Travel Loan. Shopping discounts. Refer a Friend scheme. Refer a Resident scheme. If you are a senior affordable housing professional looking for a broader leadership role where you can influence operations, regulation, governance and strategy, we would be keen to speak with you. Apply today or contact Principal People for a confidential discussion.
15/10/2026
Full time
Head of Affordable Housing / Registered Provider Aldershot / Hybrid £80,000-£85,000 + Excellent Benefits Permanent Why apply to this Head of Housing role? This is a rare opportunity to take on the senior operational leadership role for an established for-profit Registered Provider , combining affordable housing, regulation, governance, assurance and strategic oversight within the backing of a major FTSE 250 residential property organisation. You will benefit from: Direct exposure to the Board and senior leadership team . The opportunity to influence the direction and performance of an established affordable housing portfolio. A broad remit spanning housing operations, governance, regulatory assurance, risk and commercial performance . Leadership responsibility for an established housing services team. Support from wider specialist functions including finance, treasury, property management and lettings. The opportunity to operate strategically while remaining close enough to operational delivery to see the impact of your decisions. A strong benefits package including up to 10% employer pension contribution, private medical insurance, discretionary bonus, income protection, life assurance and share schemes . The organisation is a major UK residential property business operating within the private rented and Build to Rent market. Its affordable housing division operates as a for-profit Registered Provider , with a portfolio of approximately (phone number removed) homes across Aldershot, Waterlooville, London and Bristol. This is a senior and influential position providing oversight across housing operations, regulatory compliance, governance, risk and Board-level reporting . Rather than personally delivering every aspect of day-to-day housing management, you will provide leadership, challenge and assurance, ensuring the Registered Provider continues to deliver strong outcomes for residents while meeting regulatory requirements. In this Head of Housing role, you will be responsible for: Ensuring the Registered Provider continues to meet the requirements of the Regulator of Social Housing . Providing regulatory, governance and risk assurance to the Board. Reporting to the Board on performance, regulatory compliance, policy changes and portfolio developments. Producing Board papers and ensuring actions are appropriately progressed. Maintaining oversight of housing-management performance across the portfolio. Monitoring areas including complaints, repairs, voids, income, arrears, ASB, damp and mould and wider housing performance. Maintaining the risk register and relevant regulatory returns. Supporting reporting requirements involving Homes England, the GLA and Local Authorities. Providing leadership and support to the in-house housing management team. Overseeing budgets and financial performance. Maintaining oversight of planned works and asset-management activity without acting as the day-to-day technical asset manager. Driving strong customer outcomes, value for money and appropriate commercial performance. Working collaboratively with wider corporate functions. We would like to speak with candidates who can demonstrate: Senior experience within affordable housing, a Registered Provider or housing association environment . Strong housing-management knowledge. Experience of regulatory compliance, governance or assurance. Strong Board-level reporting capability. The ability to interpret regulatory change and translate this into action. Leadership experience. Strong stakeholder-management and communication skills. Experience interpreting housing-performance information and identifying areas requiring intervention. Strategic thinking alongside a good understanding of operational housing delivery. Financial and commercial awareness. Previous experience specifically within a for-profit Registered Provider is not essential . Degree-level or commensurate experience is sought, alongside a minimum of five years' relevant managerial experience. MRICS / CIH is preferred rather than essential. Location The preferred base is Aldershot , with travel required across Waterlooville, London, Bristol and the wider portfolio. The organisation operates a flexible working model, although this is a visible senior leadership role and candidates should expect a strong office and operational presence. Salary & Benefits Salary: £80,000-£85,000 Flexibility: Up to £90,000 is workable for the right candidate. Benefits include: 24 days' annual leave. Increasing to 25 days after 2 years' service . Increasing to 27 days after 5 years' service . 8 bank holidays. 3 additional company days for the Christmas closure between Christmas and New Year. Pension: 3% employee / 6% employer contribution . Enhanced pension option: 5% employee / 10% employer contribution . Private Medical Insurance, subject to scheme rules and treated as a taxable benefit. Discretionary bonus based on company and individual performance. Travel Insurance. Income Protection providing up to 75% of basic salary in the event of qualifying long-term illness or injury, subject to scheme rules. Life Assurance at 4x annual salary . Health Care Cash Plan. Share Schemes. Digital health and wellbeing support through . Eye Care Vouchers. Cycle to Work Scheme. Travel Loan. Shopping discounts. Refer a Friend scheme. Refer a Resident scheme. If you are a senior affordable housing professional looking for a broader leadership role where you can influence operations, regulation, governance and strategy, we would be keen to speak with you. Apply today or contact Principal People for a confidential discussion.
Quantity Surveyor Location: Paisley, Scotland Job Type : Permanent Working Pattern : Office Based Sector : Social Housing Repairs & Maintenance Construction Our client is a growing multi-trade contractor delivering Reactive Repairs, Maintenance, Voids, Planned Works and Refurbishment services for Housing Associations and Local Authorities across Scotland. They are looking to appoint an experienced Quantity Surveyor to support the commercial management of multiple contracts, ensuring works are accurately valued, costs are controlled and profitability is maintained. Key Responsibilities Manage the commercial aspects of allocated contracts. Prepare valuations, applications for payment, quotations and variations. Ensure completed works are accurately valued and billed promptly. Apply relevant Schedule of Rates (SoR), ideally M3NHF/NHF or similar. Monitor budgets, costs, margins and Work in Progress (WIP). Review labour, materials and subcontractor costs to protect profitability. Liaise with clients and Contract Managers to resolve commercial queries. Identify commercial risks and opportunities to maximise revenue. Maintain accurate commercial records and update job management systems. Support tender pricing and ongoing contract performance reviews. The Successful Candidate Experience as a Quantity Surveyor within Social Housing, Repairs & Maintenance or Construction. Knowledge of Schedule of Rates and contract valuations. Experience managing costs, variations and applications for payment. Strong numerical, analytical and Excel skills. Excellent communication, organisation and negotiation skills. A proactive, commercially minded approach with strong attention to detail. Experience using simPRO or a similar job management system would be advantageous. The Opportunity A great opportunity to join a growing contractor in a hands-on Quantity Surveyor role, with responsibility for commercial control, cost management and profitability across key Social Housing and Public Sector contracts. Job Type : Permanent Location: Paisley Office Based About Global Established in 2001, Global has become a market leader and trusted recruitment partner in its chosen sectors. Delivering a tailored recruitment service to candidates and clients alike, Global works in a diverse range of industry sectors, supplying recruitment services and staffing solutions across Construction, Logistics, Rail, Industrial, and Engineering. Recruitment business acting on behalf of our clients nationwide. Global are an ethical and responsible employer, committed to maintaining the highest standards of integrity and respect in all our practices. We provide a fair, safe, and inclusive workplace for every team member.
14/10/2026
Full time
Quantity Surveyor Location: Paisley, Scotland Job Type : Permanent Working Pattern : Office Based Sector : Social Housing Repairs & Maintenance Construction Our client is a growing multi-trade contractor delivering Reactive Repairs, Maintenance, Voids, Planned Works and Refurbishment services for Housing Associations and Local Authorities across Scotland. They are looking to appoint an experienced Quantity Surveyor to support the commercial management of multiple contracts, ensuring works are accurately valued, costs are controlled and profitability is maintained. Key Responsibilities Manage the commercial aspects of allocated contracts. Prepare valuations, applications for payment, quotations and variations. Ensure completed works are accurately valued and billed promptly. Apply relevant Schedule of Rates (SoR), ideally M3NHF/NHF or similar. Monitor budgets, costs, margins and Work in Progress (WIP). Review labour, materials and subcontractor costs to protect profitability. Liaise with clients and Contract Managers to resolve commercial queries. Identify commercial risks and opportunities to maximise revenue. Maintain accurate commercial records and update job management systems. Support tender pricing and ongoing contract performance reviews. The Successful Candidate Experience as a Quantity Surveyor within Social Housing, Repairs & Maintenance or Construction. Knowledge of Schedule of Rates and contract valuations. Experience managing costs, variations and applications for payment. Strong numerical, analytical and Excel skills. Excellent communication, organisation and negotiation skills. A proactive, commercially minded approach with strong attention to detail. Experience using simPRO or a similar job management system would be advantageous. The Opportunity A great opportunity to join a growing contractor in a hands-on Quantity Surveyor role, with responsibility for commercial control, cost management and profitability across key Social Housing and Public Sector contracts. Job Type : Permanent Location: Paisley Office Based About Global Established in 2001, Global has become a market leader and trusted recruitment partner in its chosen sectors. Delivering a tailored recruitment service to candidates and clients alike, Global works in a diverse range of industry sectors, supplying recruitment services and staffing solutions across Construction, Logistics, Rail, Industrial, and Engineering. Recruitment business acting on behalf of our clients nationwide. Global are an ethical and responsible employer, committed to maintaining the highest standards of integrity and respect in all our practices. We provide a fair, safe, and inclusive workplace for every team member.
FBR Construction Recruitment
Southampton, Hampshire
Our maintenance client provides maintenance and repair services to residential properties across the Southampton, Eastleigh and Romsey regions. The workstreams include responsive repairs, planned works, damp and mould cases, disrepair cases and remedial works. They are seeking a conscientious, enthusiastic, and experienced Voids Manager who has a positive, solutions-focused approach having a proven strong background in housing maintenance and repairs. Key Responsibilities: Manage Void Turnarounds: Oversee the end-to-end process of empty properties from check-out to re-letting, hitting strict key performance indicators (KPIs) and turnaround time targets. Team Leadership: Lead, support, and mentor a team of void coordinators, surveyors, or maintenance staff to deliver a customer-focused service. Quality & Safety Assurance: Ensure all refurbishment and repair works comply with health and safety legislation, including building regulations and asbestos management protocols. Contractor & Budget Management: Prepare repair estimates, value work-in-progress, negotiate variations, and manage contractor performance and budgets. Stakeholder Collaboration: Work closely with lettings, housing officers, and contractors to minimize empty property loss and resolve any repair or service delivery complaints. Knowledge: Technical Knowledge: Strong understanding of building maintenance, property surveying, schedule of rates, and statutory compliance (e.g., gas, electric, asbestos safety). Leadership Skills: Demonstrated ability to lead and motivate a operational team in a fast-paced environment. Commercial Acumen: Experience managing budgets, pricing works, and holding contractors to account. Communication: Excellent problem-solving, negotiation, and IT/housing management system skills. Experience 2+ years experience supervising housing maintenance repairs, planned works or project works (Essential) 3+ years line-management experience (Essential) 5+ years relevant trade or housing maintenance experience (Desirable) On offer: A desireable salary package including a company vehicle, fuel card and discretinary bonus scheme.
13/10/2026
Full time
Our maintenance client provides maintenance and repair services to residential properties across the Southampton, Eastleigh and Romsey regions. The workstreams include responsive repairs, planned works, damp and mould cases, disrepair cases and remedial works. They are seeking a conscientious, enthusiastic, and experienced Voids Manager who has a positive, solutions-focused approach having a proven strong background in housing maintenance and repairs. Key Responsibilities: Manage Void Turnarounds: Oversee the end-to-end process of empty properties from check-out to re-letting, hitting strict key performance indicators (KPIs) and turnaround time targets. Team Leadership: Lead, support, and mentor a team of void coordinators, surveyors, or maintenance staff to deliver a customer-focused service. Quality & Safety Assurance: Ensure all refurbishment and repair works comply with health and safety legislation, including building regulations and asbestos management protocols. Contractor & Budget Management: Prepare repair estimates, value work-in-progress, negotiate variations, and manage contractor performance and budgets. Stakeholder Collaboration: Work closely with lettings, housing officers, and contractors to minimize empty property loss and resolve any repair or service delivery complaints. Knowledge: Technical Knowledge: Strong understanding of building maintenance, property surveying, schedule of rates, and statutory compliance (e.g., gas, electric, asbestos safety). Leadership Skills: Demonstrated ability to lead and motivate a operational team in a fast-paced environment. Commercial Acumen: Experience managing budgets, pricing works, and holding contractors to account. Communication: Excellent problem-solving, negotiation, and IT/housing management system skills. Experience 2+ years experience supervising housing maintenance repairs, planned works or project works (Essential) 3+ years line-management experience (Essential) 5+ years relevant trade or housing maintenance experience (Desirable) On offer: A desireable salary package including a company vehicle, fuel card and discretinary bonus scheme.
Tenancy Services Officer Based in South East London Permanent 40,000 per annum To deliver excellent customer service, ensuring all interactions with residents are proactive, positive, respectful and non-judgemental. To prioritise face-to-face and telephone engagement wherever possible. To develop and maintain positive partnerships with internal teams and external partners and stakeholders to support tenancy sustainment, community development and the delivery of high-quality housing services. To monitor and achieve key performance indicators (KPIs), maintain accurate records and provide performance information relating to tenancy management, including rent arrears, voids and allocations, anti-social behaviour and other services as required. To ensure empty properties are re-let within agreed target timescales, ensuring applicants are appropriately assessed and that lettings are suitable and sustainable. To process all tenancy changes, including successions, assignments, mutual exchanges, household changes, abandoned properties and tenancy terminations. To maximise rental income and minimise rent arrears through a proactive and holistic approach to tenancy management. To work collaboratively with the Income Team, ensuring relevant policies and procedures are followed. To undertake home visits and attend court proceedings as required. To investigate breaches of tenancy and take appropriate and proportionate action, including issuing warnings and notices, making legal referrals and attending court proceedings where necessary. To provide holistic support, advice and guidance to residents with complex housing support needs or who may be vulnerable. To promote tenancy sustainment, social and financial inclusion, and access to appropriate support to address unmet health and wellbeing needs. To manage and resolve anti-social behaviour affecting residents, focusing on addressing behaviours, managing expectations and achieving sustainable outcomes. To work collaboratively with relevant agencies to investigate incidents and develop tailored solutions. To present cases to the relevant manager for consideration of legal action and attend court as required. To identify, record, report and respond appropriately to safeguarding concerns involving adults or children, following organisational safeguarding policies and procedures and working with relevant agencies. To implement and maintain a programme of tenancy audit visits, ensuring information collected is accurate, records are updated on relevant systems and any follow-up actions are completed. To work collaboratively with the Property Services Team to ensure residents live in safe, secure and compliant homes and receive a high-quality repairs and maintenance service. To work alongside the Resident Satisfaction and Engagement Officer to inspect estates and communal areas, identifying and addressing fly-tipping, environmental nuisance, abandoned vehicles, unauthorised alterations and other neighbourhood management concerns. To encourage and facilitate resident engagement and involvement, ensuring residents have opportunities to influence service delivery, contribute to decision-making and scrutinise service performance. To work with colleagues and contractors to ensure compliance with organisational health and safety policies and procedures. To take a proactive role in investigating, responding to and resolving complaints, ensuring residents are kept informed and that learning from complaints is used to improve service delivery.
09/10/2026
Full time
Tenancy Services Officer Based in South East London Permanent 40,000 per annum To deliver excellent customer service, ensuring all interactions with residents are proactive, positive, respectful and non-judgemental. To prioritise face-to-face and telephone engagement wherever possible. To develop and maintain positive partnerships with internal teams and external partners and stakeholders to support tenancy sustainment, community development and the delivery of high-quality housing services. To monitor and achieve key performance indicators (KPIs), maintain accurate records and provide performance information relating to tenancy management, including rent arrears, voids and allocations, anti-social behaviour and other services as required. To ensure empty properties are re-let within agreed target timescales, ensuring applicants are appropriately assessed and that lettings are suitable and sustainable. To process all tenancy changes, including successions, assignments, mutual exchanges, household changes, abandoned properties and tenancy terminations. To maximise rental income and minimise rent arrears through a proactive and holistic approach to tenancy management. To work collaboratively with the Income Team, ensuring relevant policies and procedures are followed. To undertake home visits and attend court proceedings as required. To investigate breaches of tenancy and take appropriate and proportionate action, including issuing warnings and notices, making legal referrals and attending court proceedings where necessary. To provide holistic support, advice and guidance to residents with complex housing support needs or who may be vulnerable. To promote tenancy sustainment, social and financial inclusion, and access to appropriate support to address unmet health and wellbeing needs. To manage and resolve anti-social behaviour affecting residents, focusing on addressing behaviours, managing expectations and achieving sustainable outcomes. To work collaboratively with relevant agencies to investigate incidents and develop tailored solutions. To present cases to the relevant manager for consideration of legal action and attend court as required. To identify, record, report and respond appropriately to safeguarding concerns involving adults or children, following organisational safeguarding policies and procedures and working with relevant agencies. To implement and maintain a programme of tenancy audit visits, ensuring information collected is accurate, records are updated on relevant systems and any follow-up actions are completed. To work collaboratively with the Property Services Team to ensure residents live in safe, secure and compliant homes and receive a high-quality repairs and maintenance service. To work alongside the Resident Satisfaction and Engagement Officer to inspect estates and communal areas, identifying and addressing fly-tipping, environmental nuisance, abandoned vehicles, unauthorised alterations and other neighbourhood management concerns. To encourage and facilitate resident engagement and involvement, ensuring residents have opportunities to influence service delivery, contribute to decision-making and scrutinise service performance. To work with colleagues and contractors to ensure compliance with organisational health and safety policies and procedures. To take a proactive role in investigating, responding to and resolving complaints, ensuring residents are kept informed and that learning from complaints is used to improve service delivery.
I'm delighted to be exclusively partnering with Taff to recruit a Maintenance Manager to join their Property Services team in Cardiff. This is a key role within the Property Services Team, leading Taff's in-house repairs function and helping deliver high-quality, safe and efficient maintenance services across all their homes. The role Taff is committed to providing good quality, affordable and safe homes, and this role is key to achieving that. You'll lead and develop a high-performing, customer-focused responsive repairs and voids service, ensuring repairs are delivered safely, efficiently and compliantly, while meeting the needs of tenants and organisational priorities. You'll have overall responsibility for: Responsive repairs and voids Planned and cyclical maintenance programmes Fleet operations Supplier and contractor relationships Performance, productivity and service improvement Budgets, resources and value for money Health and safety, compliance and operational standards You'll use performance data and customer insight to drive improvement, maximise productivity and ensure resources are used effectively. What you'll bring to the role NVQ Level 3 in a building-related qualification or equivalent relevant experience Experience managing and delivering high-quality repairs services Experience planning and scheduling complex workloads to maximise team productivity Knowledge of the Welsh Housing Quality Standard, including HHSRS and WHQS Addendum Excellent knowledge of health and safety and relevant legislation and regulations Experience planning and managing budgets effectively to deliver value for money Ability to plan complex workloads across a range of trades Working knowledge of CDM Regulations, or willingness to work towards this Benefits Hybrid working 25 days annual leave plus Bank Holidays 4 concessionary days and annual leave purchase scheme Social Housing Pension Scheme with up to 9.25% employer contribution Simplyhealth Employee Assistance Programme Simplyhealth Cash Plan Level 1 Simplyhealth My Active and Lifestyle discounts Canada Life Lifeworks cashback and discounts Permanent Health Insurance This is a great opportunity for an experienced repairs or maintenance professional who wants to lead a service that has a real impact on tenants, homes and communities. To apply To apply, please send your updated CV directly to Hannah Welfoot at Yolk Recruitment. To access the full job description and for a confidential conversation, please contact Hannah at Yolk.
09/10/2026
Full time
I'm delighted to be exclusively partnering with Taff to recruit a Maintenance Manager to join their Property Services team in Cardiff. This is a key role within the Property Services Team, leading Taff's in-house repairs function and helping deliver high-quality, safe and efficient maintenance services across all their homes. The role Taff is committed to providing good quality, affordable and safe homes, and this role is key to achieving that. You'll lead and develop a high-performing, customer-focused responsive repairs and voids service, ensuring repairs are delivered safely, efficiently and compliantly, while meeting the needs of tenants and organisational priorities. You'll have overall responsibility for: Responsive repairs and voids Planned and cyclical maintenance programmes Fleet operations Supplier and contractor relationships Performance, productivity and service improvement Budgets, resources and value for money Health and safety, compliance and operational standards You'll use performance data and customer insight to drive improvement, maximise productivity and ensure resources are used effectively. What you'll bring to the role NVQ Level 3 in a building-related qualification or equivalent relevant experience Experience managing and delivering high-quality repairs services Experience planning and scheduling complex workloads to maximise team productivity Knowledge of the Welsh Housing Quality Standard, including HHSRS and WHQS Addendum Excellent knowledge of health and safety and relevant legislation and regulations Experience planning and managing budgets effectively to deliver value for money Ability to plan complex workloads across a range of trades Working knowledge of CDM Regulations, or willingness to work towards this Benefits Hybrid working 25 days annual leave plus Bank Holidays 4 concessionary days and annual leave purchase scheme Social Housing Pension Scheme with up to 9.25% employer contribution Simplyhealth Employee Assistance Programme Simplyhealth Cash Plan Level 1 Simplyhealth My Active and Lifestyle discounts Canada Life Lifeworks cashback and discounts Permanent Health Insurance This is a great opportunity for an experienced repairs or maintenance professional who wants to lead a service that has a real impact on tenants, homes and communities. To apply To apply, please send your updated CV directly to Hannah Welfoot at Yolk Recruitment. To access the full job description and for a confidential conversation, please contact Hannah at Yolk.
Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Luton Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Luton. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).
07/10/2026
Full time
Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Luton Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Luton. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).
Head of Bids - Property Services & Decarb / Retrofit North West Up to 90K + Bonus + Benefits We are working with a leading Social Housing Contractor to recruit a Head of Bids to join their highly successful work winning team. This role will require an experienced bid leader who is comfortable with taking responsibility for large and strategically important bids, whilst also being able to line manage a team of Bid Managers and support staff. Leadership qualities are therefore a must as you will be responsible for shaping strategy to delivery of exceptional PQQ and ITT quality submissions. As the Head of Bids, you will be a talented individual capable of leading change and building a centre of excellence for bidding. You will be an influencer and will play a critical role in their future growth. Working in tandem with senior leadership you will provide strategic direction for business development, advising and influencing the targeting projects within a variety of sectors including: Construction / Framework Projects: Education, Public sector and Blue Light projects Social Housing Projects: Planned & Responsive Maintenance, Gas Breakdown, Servicing and Installation, Redecoration and Refurbishment Schemes. Energy Services Projects The main purpose of this role is to create compelling and tailored bid propositions and operational plans to position my client ahead of their competitors and exceed client expectations. Head of Bids Essential Experience Proven bid writing and tender management experience. Excellent writing skills with an eye for detail, creativity and quality. Leadership and project management experience. IT proficient in Word and Excel. Exceptional communication skills (both written and verbal) with excellent interpersonal skills to lead a united team and fully engage with all employees. Professionally qualified, and/or a graduate Understanding of the social housing sector including responsive repairs, voids, planned and energy services. Ability and confidence to a make high-quality presentations to customers. Highly numerative with the ability to analyse data and translate it into bid strategy and operational meaning. Head of Bids Salary & Benefits: You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the group's success. This is a key permanent role within the region and offers long term career progression along with an excellent basic salary and benefits package. Apply today or contact Dave on (phone number removed) for more info.
07/10/2026
Full time
Head of Bids - Property Services & Decarb / Retrofit North West Up to 90K + Bonus + Benefits We are working with a leading Social Housing Contractor to recruit a Head of Bids to join their highly successful work winning team. This role will require an experienced bid leader who is comfortable with taking responsibility for large and strategically important bids, whilst also being able to line manage a team of Bid Managers and support staff. Leadership qualities are therefore a must as you will be responsible for shaping strategy to delivery of exceptional PQQ and ITT quality submissions. As the Head of Bids, you will be a talented individual capable of leading change and building a centre of excellence for bidding. You will be an influencer and will play a critical role in their future growth. Working in tandem with senior leadership you will provide strategic direction for business development, advising and influencing the targeting projects within a variety of sectors including: Construction / Framework Projects: Education, Public sector and Blue Light projects Social Housing Projects: Planned & Responsive Maintenance, Gas Breakdown, Servicing and Installation, Redecoration and Refurbishment Schemes. Energy Services Projects The main purpose of this role is to create compelling and tailored bid propositions and operational plans to position my client ahead of their competitors and exceed client expectations. Head of Bids Essential Experience Proven bid writing and tender management experience. Excellent writing skills with an eye for detail, creativity and quality. Leadership and project management experience. IT proficient in Word and Excel. Exceptional communication skills (both written and verbal) with excellent interpersonal skills to lead a united team and fully engage with all employees. Professionally qualified, and/or a graduate Understanding of the social housing sector including responsive repairs, voids, planned and energy services. Ability and confidence to a make high-quality presentations to customers. Highly numerative with the ability to analyse data and translate it into bid strategy and operational meaning. Head of Bids Salary & Benefits: You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the group's success. This is a key permanent role within the region and offers long term career progression along with an excellent basic salary and benefits package. Apply today or contact Dave on (phone number removed) for more info.
Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Luton Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Luton. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on .
07/10/2026
Full time
Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Luton Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Luton. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on .
Michael Page Property and Construction
Manchester, Lancashire
Operations Director for a leading provider of social housing repairs and maintenance upgrades across Greater Manchester. Overseeing a large team of managers and operatives delivering repairs, voids and M&E works. 6 month FTC. Client Details A leading provider of social housing repairs and maintenance upgrades across Greater Manchester requiring a Ops Director on a 6 month FTC. Description 6 month FTC Social housing schemes across Greater Manchester Leadership of a large team of managers and operatives Delivering repairs, maintenance, voids and M&E upgrades Budget management Client relationship KPI's CDM H&S Profile Experience in a senior level position overseeing a large team of managers and operatives delivering repairs & maintenance schemes Proven track record in the social housing sector Vast experience in delivering housing repairs, maintenance, voids and M&E works Commercial acumen Relevant construction qualification Commutable distance to Manchester Available on a short notice period Job Offer 6 month FTC Director level opportunity Competitive salary Car allowance Bonus scheme Excellent company benefits
07/10/2026
Full time
Operations Director for a leading provider of social housing repairs and maintenance upgrades across Greater Manchester. Overseeing a large team of managers and operatives delivering repairs, voids and M&E works. 6 month FTC. Client Details A leading provider of social housing repairs and maintenance upgrades across Greater Manchester requiring a Ops Director on a 6 month FTC. Description 6 month FTC Social housing schemes across Greater Manchester Leadership of a large team of managers and operatives Delivering repairs, maintenance, voids and M&E upgrades Budget management Client relationship KPI's CDM H&S Profile Experience in a senior level position overseeing a large team of managers and operatives delivering repairs & maintenance schemes Proven track record in the social housing sector Vast experience in delivering housing repairs, maintenance, voids and M&E works Commercial acumen Relevant construction qualification Commutable distance to Manchester Available on a short notice period Job Offer 6 month FTC Director level opportunity Competitive salary Car allowance Bonus scheme Excellent company benefits
Operations Manager - Reactive Maintenance & Voids Based in Hemel Hempstead £70K + package We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team in Hemel Hempstead overseeing a £10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts. Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team. Operations Manager Experience Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Operations Manager Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to £75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
07/10/2026
Full time
Operations Manager - Reactive Maintenance & Voids Based in Hemel Hempstead £70K + package We are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an Operations Manager to join their team in Hemel Hempstead overseeing a £10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts. Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance contracts. You will oversee the full running of the contracts including: program planning/scheduling works; KPI monitoring/performance improvement; management of health and safety; and managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team. Operations Manager Experience Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Operations Manager Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to £75,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
Property Manager Location: London Job Type: Full-time Salary: £35k - £40K plus company car About the Role Our client is looking for an experienced Property Manager to join their growing property team and take ownership of a diverse residential portfolio. This is a hands-on property management role for someone who understands that good portfolio management is about much more than administration. You will manage relationships with tenants, landlords, managing agents and contractors, while ensuring properties are well maintained, compliant and managed effectively. The portfolio spans AST/PRS properties, social housing/DSS and temporary accommodation, giving you exposure to a broad range of residential property management. What You'll Be Doing Managing an allocated residential property portfolio from tenancy start through to check-out. Managing AST/PRS, social housing/DSS and temporary accommodation properties. Acting as a key contact for tenants, landlords, leaseholders and external managing agents. Managing tenant deposits, inventories, check-ins and check-outs. Triaging maintenance issues, assessing urgency and coordinating repairs through to completion. Managing contractors and ensuring works are completed on time and to the required standard. Dealing with tenant complaints, disputes and difficult situations, using strong de-escalation and problem-solving skills. Carrying out property inspections and following up on issues. Managing tenancy matters including renewals, extensions, notices, voids and move-ins/move-outs. Monitoring rent and arrears issues and escalating where appropriate. Liaising with councils, solicitors, managing agents and other external stakeholders. Supporting compliance, property safety and certification requirements. Resolving historic property and tenancy issues and ensuring actions are followed through. Providing regular updates and portfolio information to the Head of Property Operations and other stakeholders. What They're Looking For You must have at least 3 years' residential property management experience and a clean driving licence. They are particularly interested in candidates who have experience across different residential housing environments, rather than someone whose experience is limited to one area of property. You will ideally have experience with: AST and PRS property management Social housing/Universal Credit and/or temporary accommodation Tenant deposits and deposit deductions Inventories, check-in and check-out Tenancy management Maintenance triage and repairs Contractor and managing agent management Tenant complaints and de-escalation of difficult situations Property inspections and void management Rent and arrears management Landlord, leaseholder and tenant relationships A relevant property management qualification would also be desirable. The Person They're looking for someone who is: Hands-on and proactive Highly organised and detail-focused Confident dealing with tenants, landlords and contractors A strong problem solver who takes ownership of issues Calm and diplomatic when dealing with challenging situations Comfortable managing multiple properties and competing priorities An excellent communicator who can build strong stakeholder relationships Benefits Company Car including company fuel card for business use 28 days Annual Leave including Bank Holidays (5 days reserved for Office shutdown) 1 extra day-off for your birthday Free Snacks, drinks and food provided Company Pension Company social events Really nice, collaborative team Culture and environment Fantastic Induction and training Structure provided. Plenty of scope for learning and career development. Why Join Them? This is an opportunity to join a growing property operation where you will have genuine ownership of your portfolio and exposure to a broad range of property management areas. You'll be working across PRS, social housing, temporary accommodation and giving you the opportunity to develop a broad and commercially valuable property management skillset. If you're an experienced Property Manager who enjoys solving problems, managing people and properties, and getting things done, they'd like to hear from you. Apply now to join their team.
07/10/2026
Full time
Property Manager Location: London Job Type: Full-time Salary: £35k - £40K plus company car About the Role Our client is looking for an experienced Property Manager to join their growing property team and take ownership of a diverse residential portfolio. This is a hands-on property management role for someone who understands that good portfolio management is about much more than administration. You will manage relationships with tenants, landlords, managing agents and contractors, while ensuring properties are well maintained, compliant and managed effectively. The portfolio spans AST/PRS properties, social housing/DSS and temporary accommodation, giving you exposure to a broad range of residential property management. What You'll Be Doing Managing an allocated residential property portfolio from tenancy start through to check-out. Managing AST/PRS, social housing/DSS and temporary accommodation properties. Acting as a key contact for tenants, landlords, leaseholders and external managing agents. Managing tenant deposits, inventories, check-ins and check-outs. Triaging maintenance issues, assessing urgency and coordinating repairs through to completion. Managing contractors and ensuring works are completed on time and to the required standard. Dealing with tenant complaints, disputes and difficult situations, using strong de-escalation and problem-solving skills. Carrying out property inspections and following up on issues. Managing tenancy matters including renewals, extensions, notices, voids and move-ins/move-outs. Monitoring rent and arrears issues and escalating where appropriate. Liaising with councils, solicitors, managing agents and other external stakeholders. Supporting compliance, property safety and certification requirements. Resolving historic property and tenancy issues and ensuring actions are followed through. Providing regular updates and portfolio information to the Head of Property Operations and other stakeholders. What They're Looking For You must have at least 3 years' residential property management experience and a clean driving licence. They are particularly interested in candidates who have experience across different residential housing environments, rather than someone whose experience is limited to one area of property. You will ideally have experience with: AST and PRS property management Social housing/Universal Credit and/or temporary accommodation Tenant deposits and deposit deductions Inventories, check-in and check-out Tenancy management Maintenance triage and repairs Contractor and managing agent management Tenant complaints and de-escalation of difficult situations Property inspections and void management Rent and arrears management Landlord, leaseholder and tenant relationships A relevant property management qualification would also be desirable. The Person They're looking for someone who is: Hands-on and proactive Highly organised and detail-focused Confident dealing with tenants, landlords and contractors A strong problem solver who takes ownership of issues Calm and diplomatic when dealing with challenging situations Comfortable managing multiple properties and competing priorities An excellent communicator who can build strong stakeholder relationships Benefits Company Car including company fuel card for business use 28 days Annual Leave including Bank Holidays (5 days reserved for Office shutdown) 1 extra day-off for your birthday Free Snacks, drinks and food provided Company Pension Company social events Really nice, collaborative team Culture and environment Fantastic Induction and training Structure provided. Plenty of scope for learning and career development. Why Join Them? This is an opportunity to join a growing property operation where you will have genuine ownership of your portfolio and exposure to a broad range of property management areas. You'll be working across PRS, social housing, temporary accommodation and giving you the opportunity to develop a broad and commercially valuable property management skillset. If you're an experienced Property Manager who enjoys solving problems, managing people and properties, and getting things done, they'd like to hear from you. Apply now to join their team.
Head of Bids - Property Services & Decarb / Retrofit North West Up to £90K + Bonus + Benefits We are working with a leading Social Housing Contractor to recruit a Head of Bids to join their highly successful work winning team. This role will require an experienced bid leader who is comfortable with taking responsibility for large and strategically important bids, whilst also being able to line manage a team of Bid Managers and support staff. Leadership qualities are therefore a must as you will be responsible for shaping strategy to delivery of exceptional PQQ and ITT quality submissions. As the Head of Bids, you will be a talented individual capable of leading change and building a centre of excellence for bidding. You will be an influencer and will play a critical role in their future growth. Working in tandem with senior leadership you will provide strategic direction for business development, advising and influencing the targeting projects within a variety of sectors including: Construction / Framework Projects: Education, Public sector and Blue Light projects Social Housing Projects: Planned & Responsive Maintenance, Gas Breakdown, Servicing and Installation, Redecoration and Refurbishment Schemes. Energy Services Projects The main purpose of this role is to create compelling and tailored bid propositions and operational plans to position my client ahead of their competitors and exceed client expectations. Head of Bids Essential Experience Proven bid writing and tender management experience. Excellent writing skills with an eye for detail, creativity and quality. Leadership and project management experience. IT proficient in Word and Excel. Exceptional communication skills (both written and verbal) with excellent interpersonal skills to lead a united team and fully engage with all employees. Professionally qualified, and/or a graduate Understanding of the social housing sector including responsive repairs, voids, planned and energy services. Ability and confidence to a make high-quality presentations to customers. Highly numerative with the ability to analyse data and translate it into bid strategy and operational meaning. Head of Bids Salary & Benefits: You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the group's success. This is a key permanent role within the region and offers long term career progression along with an excellent basic salary and benefits package. Apply today or contact Dave on for more info.
07/10/2026
Full time
Head of Bids - Property Services & Decarb / Retrofit North West Up to £90K + Bonus + Benefits We are working with a leading Social Housing Contractor to recruit a Head of Bids to join their highly successful work winning team. This role will require an experienced bid leader who is comfortable with taking responsibility for large and strategically important bids, whilst also being able to line manage a team of Bid Managers and support staff. Leadership qualities are therefore a must as you will be responsible for shaping strategy to delivery of exceptional PQQ and ITT quality submissions. As the Head of Bids, you will be a talented individual capable of leading change and building a centre of excellence for bidding. You will be an influencer and will play a critical role in their future growth. Working in tandem with senior leadership you will provide strategic direction for business development, advising and influencing the targeting projects within a variety of sectors including: Construction / Framework Projects: Education, Public sector and Blue Light projects Social Housing Projects: Planned & Responsive Maintenance, Gas Breakdown, Servicing and Installation, Redecoration and Refurbishment Schemes. Energy Services Projects The main purpose of this role is to create compelling and tailored bid propositions and operational plans to position my client ahead of their competitors and exceed client expectations. Head of Bids Essential Experience Proven bid writing and tender management experience. Excellent writing skills with an eye for detail, creativity and quality. Leadership and project management experience. IT proficient in Word and Excel. Exceptional communication skills (both written and verbal) with excellent interpersonal skills to lead a united team and fully engage with all employees. Professionally qualified, and/or a graduate Understanding of the social housing sector including responsive repairs, voids, planned and energy services. Ability and confidence to a make high-quality presentations to customers. Highly numerative with the ability to analyse data and translate it into bid strategy and operational meaning. Head of Bids Salary & Benefits: You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the group's success. This is a key permanent role within the region and offers long term career progression along with an excellent basic salary and benefits package. Apply today or contact Dave on for more info.
Operations Director for a leading provider of social housing repairs and maintenance upgrades across Greater Manchester. Overseeing a large team of managers and operatives delivering repairs, voids and M&E works. 6 month FTC. Client Details A leading provider of social housing repairs and maintenance upgrades across Greater Manchester requiring a Ops Director on a 6 month FTC. Description 6 month FTC Social housing schemes across Greater Manchester Leadership of a large team of managers and operatives Delivering repairs, maintenance, voids and M&E upgrades Budget management Client relationship KPI's CDM H&S Profile Experience in a senior level position overseeing a large team of managers and operatives delivering repairs & maintenance schemes Proven track record in the social housing sector Vast experience in delivering housing repairs, maintenance, voids and M&E works Commercial acumen Relevant construction qualification Commutable distance to Manchester Available on a short notice period Job Offer 6 month FTC Director level opportunity Competitive salary Car allowance Bonus scheme Excellent company benefits
06/10/2026
Contract
Operations Director for a leading provider of social housing repairs and maintenance upgrades across Greater Manchester. Overseeing a large team of managers and operatives delivering repairs, voids and M&E works. 6 month FTC. Client Details A leading provider of social housing repairs and maintenance upgrades across Greater Manchester requiring a Ops Director on a 6 month FTC. Description 6 month FTC Social housing schemes across Greater Manchester Leadership of a large team of managers and operatives Delivering repairs, maintenance, voids and M&E upgrades Budget management Client relationship KPI's CDM H&S Profile Experience in a senior level position overseeing a large team of managers and operatives delivering repairs & maintenance schemes Proven track record in the social housing sector Vast experience in delivering housing repairs, maintenance, voids and M&E works Commercial acumen Relevant construction qualification Commutable distance to Manchester Available on a short notice period Job Offer 6 month FTC Director level opportunity Competitive salary Car allowance Bonus scheme Excellent company benefits
