5 jobs found

Health, Safety and Facilities Assistant Location: Digbeth, Birmingham Temp Salary: £13.15 PAYE or £17.40 umbrella Contract: Temporary sickness cover initially two months, with the possibility of extension Hours: 37.5 hours per week, Monday to Friday, 9am 5pm Working arrangement: Fully site-based at Head Office The Role We are recruiting for a Health, Safety and Facilities Assistant to provide temporary sickness cover for an established homelessness charity and supported-housing provider. Based at the organisation s Head Office in Digbeth, you will provide practical and administrative support across health and safety, facilities management and property compliance. You will help maintain accurate compliance records, coordinate maintenance and contractors, undertake routine workplace checks and monitor identified actions through to completion. You will also support fire-safety documentation, incident records, facilities supplies and the day-to-day administration of the Health, Safety and Facilities function. This is a varied role requiring strong organisation, accurate record keeping and the confidence to identify and escalate safety or maintenance concerns appropriately. Key Responsibilities Support routine workplace, facilities and health and safety inspections. Identify, record and escalate hazards, building defects and maintenance requirements. Maintain accurate fire-safety, statutory-compliance and facilities records. Monitor actions arising from inspections, audits and Fire Risk Assessments through to completion. Coordinate planned and reactive maintenance, contractors, servicing and repairs. Assist with risk assessments, COSHH records and accident or incident documentation. Maintain electronic compliance systems, reports, spreadsheets and action trackers. Monitor PPE, cleaning products and facilities supplies, ensuring safe storage where required. Process and track invoices, purchase orders, work orders and contractor costs, supporting budget monitoring and accurate financial reporting. About You We are looking for an organised and proactive candidate with experience supporting health and safety, facilities management, estates, maintenance or property compliance. You should have: Previous experience within facilities, estates, maintenance, compliance or health and safety administration. Experience maintaining compliance records, certificates, inspection records or action trackers. Experience coordinating contractors, repairs, servicing or planned and reactive maintenance. An understanding of workplace inspections, hazard reporting and escalation procedures. Knowledge of fire safety, COSHH and general workplace health and safety requirements. Experience identifying and recording building defects or maintenance issues. The ability to monitor outstanding actions and follow them through to completion. Strong administration, organisation and record-keeping skills. Good IT skills, including Microsoft Word, Excel, Outlook and electronic record-management systems. Strong communication skills and a professional, customer-focused approach. The ability to communicate appropriately within an organisation supporting vulnerable young people Candidates will be required to satisfy the appropriate Enhanced DBS requirements for the position. Desirable Experience It would be beneficial if you have: An IOSH, NEBOSH, IWFM or other relevant health and safety or facilities-management qualification. Experience within social housing, supported housing, charities, healthcare, education or residential services. Experience supporting fire-alarm checks, fire drills, emergency-lighting checks or Fire Risk Assessment actions. Experience assisting with workplace or COSHH risk assessments. Experience supporting accident and incident reporting. Experience reviewing or maintaining contractor RAMS and compliance documentation. Awareness of RIDDOR, PUWER, LOLER, ISO 45001 or ISO 14001 principles. Experience working in services supporting vulnerable people. Formal NEBOSH qualifications are not essential where candidates can demonstrate relevant practical facilities, compliance, fire-safety or health and safety administration experience. Relevant Job Titles and Experience Health and Safety Assistant H&S Administrator Health and Safety Coordinator Facilities Assistant Facilities Administrator Facilities Coordinator Building Compliance Administrator Compliance Assistant Property Compliance Assistant Property Compliance Coordinator Estates Assistant Estates Administrator Maintenance Administrator Repairs Coordinator Contractor Coordinator Premises Assistant Site Services Assistant Fire Safety Administrator Compliance Officer Supported Housing Social Housing Charity Healthcare Facilities Property Maintenance Statutory Compliance Fire Safety COSHH Risk Assessments Contractor Management RAMS Building Inspections Accident Reporting Compliance Records Planned Maintenance Reactive Repairs

We are recruiting for a Housing Assistant to join the organisation on a 12-month fixed term contract . Working closely with the Housing Officers and wider housing team, you will provide day-to-day administrative and customer-focused support across a range of housing management activities. This is an excellent opportunity for someone with customer service experience within a social housing or housing environment who is looking to develop their career within housing. The role will involve acting as an important first point of contact for tenants, responding to queries and requests, maintaining accurate records and assisting Housing Officers with their caseloads and wider tenancy management responsibilities. You will have regular contact with tenants by telephone, email and other channels, helping to resolve queries where possible and ensuring more complex issues are appropriately referred to the relevant Housing Officer or internal team. The role will also provide exposure to a broad range of housing management activity, including tenancy management, lettings, property visits, tenancy sustainment and neighbourhood issues. Key Responsibilities of a Housing Assistant: Act as a key point of contact for tenants, responding to telephone, email and other housing-related enquiries. Provide a professional, helpful and customer-focused service to tenants. Assist Housing Officers with the day-to-day management of their tenancy caseloads. Support Housing Officers with tenancy management, tenancy sustainment and neighbourhood issues. Record and update tenant and tenancy information accurately on housing management systems. Assist with correspondence, casework, appointments and general housing administration. Support the management of tenancy breaches, ASB reports and other tenancy-related issues, escalating matters where appropriate. Assist with lettings, allocations, tenancy sign-ups and tenant moves. Liaise with repairs, income, housing and other internal teams to help resolve tenant queries. Follow up outstanding actions and ensure tenants receive appropriate updates. Assist Housing Officers with property and tenancy visits where required. Help maintain accurate case management information and records. Support the wider housing team with the delivery of new-build and vacant-property programmes. Manage competing priorities effectively and contribute to a responsive housing service. Work collaboratively with colleagues while also taking ownership of allocated tasks. About You: We are looking for someone who is customer-focused, organised and confident dealing with tenants , with previous experience in a social housing or housing-related environment. You will ideally have: Previous customer service experience within social housing, housing association or local authority housing . Experience dealing directly with customers or tenants by telephone, email or face-to-face. An understanding of housing services and the needs of social housing tenants. Experience providing administrative or casework support. Good communication and relationship-building skills. Confidence dealing with a range of tenant enquiries, including potentially challenging or sensitive situations. Good organisational skills and the ability to manage competing priorities. Strong attention to detail and accurate record-keeping skills. The ability to work effectively as part of a wider housing team. A proactive and positive approach to supporting colleagues and tenants. Good IT skills and confidence using housing management or case management systems. A willingness to learn and develop knowledge of tenancy management, housing policies and procedures. Previous experience working alongside Housing Officers or supporting a tenancy management team would be highly desirable. What's on Offer? Salary around 27,000 per annum 12-month fixed term contract Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Opportunity to gain valuable experience within a developing housing service Exposure to generic tenancy management, lettings, voids and tenancy sustainment Supportive role working closely with experienced Housing Officers Opportunity to develop your career within the social housing sector Community-based housing service across Swansea and surrounding areas If this Housing Assistant role is of interest, please apply or contact Olivia at (url removed) for more information.

We are recruiting on behalf of a well-established housing association for a Temporary Lettings Assistant to support their team across London and surrounding areas . This is an excellent opportunity for someone with strong customer service skills who enjoys working with people and is looking to gain experience within the housing sector. Previous lettings experience is desirable but not essential , with full support provided. The role has been created to help reduce a backlog of vacant properties and is offering 22 per hour via umbrella on an initial 2 month contract with potential of further extension. You will be property and tenant-facing on a daily basis , conducting viewings, meeting prospective tenants and supporting them through the lettings process. IT and administrative work can be completed from home . Key Responsibilities Conduct property viewings and meet prospective tenants face-to-face. Support tenants through the lettings process, including paperwork and sign-ups. Provide a professional, friendly and welcoming service. Liaise with tenants, colleagues and other stakeholders to ensure a smooth process. Maintain accurate records and complete relevant administration. Help reduce the backlog of vacant properties by progressing lets efficiently. Travel between properties across Croydon, Richmond, Wandsworth, Greenwich, Surrey and surrounding areas . Complete IT and administrative tasks from home when not attending property visits. About You Excellent customer service and communication skills. Confident dealing with people face-to-face. Professional, friendly and approachable. Experience in housing, lettings, property or customer service is desirable. Organised, proactive and able to manage multiple tasks. Comfortable working independently and as part of a wider team. Happy travelling between different locations and carrying out daily property visits. A driving licence is not essential , as public transport, including the Tube, can be used. Available Monday to Friday for the duration of the assignment. If you're confident, customer-focused and happy travelling around London to carry out property visits and work directly with tenants, we'd love to hear from you. Apply now or contact Olivia at (url removed) for more information.

Your new company We are recruiting for an experienced Property Services Assistant to join a busy Property Services team within a well-established Housing Association in Glasgow.This is a varied role providing administrative and customer service support across reactive repairs, planned and cyclical maintenance, contractor management and statutory compliance. The successful candidate will act as a key point of contact for tenants, contractors and internal colleagues, helping to ensure repairs and inspections are coordinated efficiently. Your new role Managing repair requests and raising works orders Coordinating repairs, inspections and contractor appointments Liaising with tenants, contractors and maintenance staff to ensure timely completion of works Monitoring progress of reactive, planned and cyclical maintenance programmes Supporting statutory compliance activities, including gas, electrical safety, asbestos and legionella programmes Maintaining property, compliance and asset management records Processing contractor invoices and monitoring repair completion Assisting with contractor performance monitoring and service improvement initiatives Supporting customer satisfaction surveys, complaints handling and service feedback processes Producing reports and performance information relating to repairs and maintenance service What you'll need to succeed Experience working within a property services, repairs, maintenance or social housing environment Knowledge of repairs processes and contractor management Strong customer service and communication skills Excellent organisational skills with the ability to manage competing priorities Good IT skills, including Microsoft Office and housing/property management systems The ability to build effective relationships with tenants, contractors and colleagues What you'll get in return 3-month temporary contract Hybrid working arrangement Opportunity to contribute to the delivery of essential housing maintenance and compliance services Immediate start If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We are recruiting for a Housing Assistant to join the organisation on a 12-month fixed term contract . Working closely with the Housing Officers and wider housing team, you will provide day-to-day administrative and customer-focused support across a range of housing management activities. This is an excellent opportunity for someone with customer service experience within a social housing or housing environment who is looking to develop their career within housing. The role will involve acting as an important first point of contact for tenants, responding to queries and requests, maintaining accurate records and assisting Housing Officers with their caseloads and wider tenancy management responsibilities. You will have regular contact with tenants by telephone, email and other channels, helping to resolve queries where possible and ensuring more complex issues are appropriately referred to the relevant Housing Officer or internal team. The role will also provide exposure to a broad range of housing management activity, including tenancy management, lettings, property visits, tenancy sustainment and neighbourhood issues. Key Responsibilities of a Housing Assistant: Act as a key point of contact for tenants, responding to telephone, email and other housing-related enquiries. Provide a professional, helpful and customer-focused service to tenants. Assist Housing Officers with the day-to-day management of their tenancy caseloads. Support Housing Officers with tenancy management, tenancy sustainment and neighbourhood issues. Record and update tenant and tenancy information accurately on housing management systems. Assist with correspondence, casework, appointments and general housing administration. Support the management of tenancy breaches, ASB reports and other tenancy-related issues, escalating matters where appropriate. Assist with lettings, allocations, tenancy sign-ups and tenant moves. Liaise with repairs, income, housing and other internal teams to help resolve tenant queries. Follow up outstanding actions and ensure tenants receive appropriate updates. Assist Housing Officers with property and tenancy visits where required. Help maintain accurate case management information and records. Support the wider housing team with the delivery of new-build and vacant-property programmes. Manage competing priorities effectively and contribute to a responsive housing service. Work collaboratively with colleagues while also taking ownership of allocated tasks. About You: We are looking for someone who is customer-focused, organised and confident dealing with tenants , with previous experience in a social housing or housing-related environment. You will ideally have: Previous customer service experience within social housing, housing association or local authority housing . Experience dealing directly with customers or tenants by telephone, email or face-to-face. An understanding of housing services and the needs of social housing tenants. Experience providing administrative or casework support. Good communication and relationship-building skills. Confidence dealing with a range of tenant enquiries, including potentially challenging or sensitive situations. Good organisational skills and the ability to manage competing priorities. Strong attention to detail and accurate record-keeping skills. The ability to work effectively as part of a wider housing team. A proactive and positive approach to supporting colleagues and tenants. Good IT skills and confidence using housing management or case management systems. A willingness to learn and develop knowledge of tenancy management, housing policies and procedures. Previous experience working alongside Housing Officers or supporting a tenancy management team would be highly desirable. What's on Offer? Salary around 27,000 per annum 12-month fixed term contract Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Opportunity to gain valuable experience within a developing housing service Exposure to generic tenancy management, lettings, voids and tenancy sustainment Supportive role working closely with experienced Housing Officers Opportunity to develop your career within the social housing sector Community-based housing service across Swansea and surrounding areas If this Housing Assistant role is of interest, please apply or contact (url removed)