Howells Solutions Limited
Welwyn Garden City, Hertfordshire
Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Welwyn Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Welwyn. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).
01/09/2026
Full time
Contracts Manager - Social Housing - Repairs and Maintenance Up to 60k plus package - Permanent Based in Welwyn Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Welwyn. The key function of this role is to manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality and commercially focused service is delivered. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength. Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN). To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength. Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety. Please apply online or call Mia on (phone number removed).
Howells Solutions Limited
Welwyn Garden City, Hertfordshire
Repairs Supervisor - Social Housing Welywn & Hatfield 16 Week contract 22 - 23 + company van & fuel card Here are Howells we are looking for a Reactive Supervisor to work for a leading contractor within the Social Housing Sector. As a Social Housing Reactive Supervisor, you will play a pivotal role in ensuring the efficient and effective management of our social housing units. You will be responsible for overseeing the maintenance and repair of properties, ensuring the safety and comfort of our residents. Your key responsibilities will include: Responsibilities: Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests. Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards. Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities. Maintain accurate records of maintenance and repair work, materials used, and costs incurred. Monitor budgets and costs, making recommendations for cost-effective solutions. Build positive relationships with residents and address their concerns promptly and professionally. Collaborate with other departments to ensure effective communication and coordination on housing-related matters. Ensure compliance with all relevant health and safety regulations and company policies. Provide regular reports and updates to management regarding the status of maintenance operations. Qualifications: High school diploma or equivalent; additional education or certifications in maintenance management or related fields is a plus. Proven experience in social housing or property maintenance, with a minimum of 1 year in a supervisory or leadership role. Knowledge of SOR codes Strong technical knowledge of building maintenance, repair, and renovation. Excellent leadership and team management skills. Effective communication and interpersonal abilities. Proficiency in using maintenance management software and basic computer applications. Understanding of health and safety regulations in housing maintenance. A valid driver's license and reliable transportation. Benefits: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and collaborative work environment. Making a positive impact on the lives of those in need of quality housing. If you are interested please call Grace on (phone number removed)
01/09/2026
Seasonal
Repairs Supervisor - Social Housing Welywn & Hatfield 16 Week contract 22 - 23 + company van & fuel card Here are Howells we are looking for a Reactive Supervisor to work for a leading contractor within the Social Housing Sector. As a Social Housing Reactive Supervisor, you will play a pivotal role in ensuring the efficient and effective management of our social housing units. You will be responsible for overseeing the maintenance and repair of properties, ensuring the safety and comfort of our residents. Your key responsibilities will include: Responsibilities: Supervise and lead a team of maintenance technicians and contractors in responding to reactive maintenance requests. Inspect properties to identify repair and maintenance needs, ensuring compliance with safety and quality standards. Coordinate the allocation of work orders, scheduling repairs, and managing the team's daily activities. Maintain accurate records of maintenance and repair work, materials used, and costs incurred. Monitor budgets and costs, making recommendations for cost-effective solutions. Build positive relationships with residents and address their concerns promptly and professionally. Collaborate with other departments to ensure effective communication and coordination on housing-related matters. Ensure compliance with all relevant health and safety regulations and company policies. Provide regular reports and updates to management regarding the status of maintenance operations. Qualifications: High school diploma or equivalent; additional education or certifications in maintenance management or related fields is a plus. Proven experience in social housing or property maintenance, with a minimum of 1 year in a supervisory or leadership role. Knowledge of SOR codes Strong technical knowledge of building maintenance, repair, and renovation. Excellent leadership and team management skills. Effective communication and interpersonal abilities. Proficiency in using maintenance management software and basic computer applications. Understanding of health and safety regulations in housing maintenance. A valid driver's license and reliable transportation. Benefits: Competitive salary and benefits package. Opportunities for professional development and growth. A supportive and collaborative work environment. Making a positive impact on the lives of those in need of quality housing. If you are interested please call Grace on (phone number removed)
