6 jobs found

Intensive Housing Management Officer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer Location: Romford. This service does not have step free access Salary: £28,800 Shift Pattern: Full-Time/Permanent contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people's lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Estates Manager Location : Wotton-under-Edge Town Council, The Civic Centre, 2 Gloucester Street, Wotton-under-Edge, GL12 7DN Salary : £36,581 - £40,444 per annum (SCP 24-28) Contract : Permanent, 37 hours per week with some weekends and evening for meetings and other events Leading Wotton under Edge s estate into its next phase of development. Wotton under Edge Town Council is entering a period of significant organisational growth. As responsibilities evolve, expectations rise and the wider Gloucestershire landscape shifts, the Council is strengthening its operational capacity, modernising systems and investing in the capability needed for the future. We are looking for an Estates Manager to lead this next phase of development and ensure the Council s buildings, green spaces and public infrastructure are managed professionally, safely and sustainably. About the role This is a pivotal moment to join the organisation. The Council is refreshing its Town Plan, preparing for the wider implications of Local Government Reorganisation and strengthening how it manages its estate. As Estates Manager, you will provide strategic leadership across all land, buildings and public spaces, ensuring the estate is safe, compliant and well maintained. You will oversee capital projects, refurbishment programmes and long term asset planning, while modernising systems and improving operational resilience. You will act as the Council s lead officer for health and safety, statutory compliance and building regulations, ensuring inspections, risk assessments and contractor activity are delivered to high standards. You will lead the Estates Team, guide operational delivery and help ensure the Council s assets remain welcoming, reliable and ready for community use. About you To succeed, you will bring: Senior level experience in estates, facilities or asset management, ideally across multiple sites Strong understanding of planned and preventative maintenance, statutory compliance and building regulations Experience leading teams, managing contractors and overseeing capital or refurbishment projects Confidence managing budgets, financial planning and value for money assessments Clear communication skills and the ability to influence, advise and build strong relationships Sound judgement and problem solving capability in sensitive or high pressure environments NEBOSH or equivalent (desirable), and experience with heritage or listed buildings (desirable) You will be a trusted leader, a steady presence and a key contributor to the Council s future direction. Your work will help ensure the estate is managed confidently, safely and efficiently, and that the Council remains ready for new responsibilities as the organisation grows. If you are motivated by public service, confident in leading operational services and keen to help shape Wotton under Edge s next chapter, this role offers a meaningful opportunity to make an impact. How to apply Please click apply and a member of the CHRGS team will be in touch to send you a candidate pack. Closing date: 5pm, Thursday 1 October Interviews: Interviews take place in person week commencing 12th October 2026.

Visiting Officer Location: London Patch (Holborn, Camden, Regent's Park, Hammersmith, New Oxford Street - all commutable via public transport) Contract: 12 Weeks (2 Positions available) Rate of pay: 18.75 PAYE or 22 Umbrella per hour Hours: Monday to Friday, 36.25 hours per week Working Pattern: Hybrid (3 days on-site, 2 days home-based) DBS: Basic DBS Required The Role We are looking for two Tenancy Visiting Officers to support a busy Housing team with tenancy audits, resident visits and housing administration across London. You'll be responsible for arranging and carrying out home visits, gathering resident information, updating records on internal systems, and identifying any issues that require further action. Key Responsibilities Book and carry out home visits and tenancy audits across London. Update and maintain accurate records on internal systems (Salesforce). Verify resident and household information. Report repairs and housing issues to the relevant teams. Conduct estate inspections whilst carrying out visits. Take and submit photos to support service requests and investigations. Identify and raise safeguarding concerns. Identify and report potential tenancy fraud. Manage appointments effectively, planning visits geographically to maximise efficiency. Liaise with residents via telephone, letter and face-to-face appointments. About You Previous experience in housing, lettings, community housing, tenancy management. Strong communication and customer service skills. Well organised with the ability to manage your own diary and workload. Comfortable working independently across a designated patch. Good IT skills, including Outlook, SharePoint and Microsoft Word. Able to accurately gather and record information. Must live within a reasonable commuting distance of London. Additional Information Interviews will be conducted via Microsoft Teams. Onboarding and training will be office-based. This role would suit candidates with experience as a Housing Officer, Community Housing Officer, Lettings Officer, Neighbourhood Officer or Visiting Officer. To apply for the Visiting Officer position, please submit your CV for consideration.

Permanent, Part Time (21 hours per week) Please note that we do not currently offer any Tier 2 sponsorship About the role Here at Joseph Rowntree Housing Trust, we are seeking a Resident Insight and Improvement Officer to play a key role in ensuring that resident voice and feedback are at the heart of service delivery and continuous improvement across the organisation. The role will analyse and interpret insight from a range of sources, including Tenant Satisfaction Measures (TSMs), complaints learning, engagement activity and customer journey mapping, to identify trends, explore root causes and highlight opportunities to improve the resident experience. Working closely with operational teams, the postholder will support the organisation to learn from resident feedback and complaints by identifying key themes, facilitating discussions with service areas and supporting teams to develop, deliver and monitor meaningful improvement actions. The role will lead Customer Satisfaction (CSAT) and insight meetings with operational teams, helping to understand feedback, monitor satisfaction levels and ensure learning is acted upon. The role is central to the organisation s approach to improving resident experience, ensuring that resident insight is not only captured and understood but actively used to inform decision making, shape service delivery and drive continuous improvement. About you We are looking for someone with experience of analysing resident feedback to identify trends, themes and opportunities for improvement, alongside a good understanding of resident satisfaction measures such as TSMs, CSAT and similar performance indicators. You will be able to translate insight and feedback into practical service improvement actions and demonstrate strong analytical and problem-solving skills, with the ability to interpret both qualitative and quantitative feedback. You will be confident in building effective working relationships with colleagues across different service areas and committed to promoting the resident voice and improving the overall resident experience. You will have the ability to facilitate discussions or workshops with service teams to review feedback, identify learning and identify improvements. An understanding of complaints learning and how feedback can be used to improve services is essential, as is experience of preparing clear reports and summaries that communicate insight and highlight improvement opportunities. You will also have good IT and data-handling skills, including experience of using spreadsheets or reporting tools to review and interpret performance information. Strong organisational skills are important, with the ability to coordinate actions and monitor progress. Our core priority JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application. Closing date for applications is 3rd September 2026. Interviews will take place week commencing 7th September 2026. Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. We re at our best when we re continually building on trust, showing we care and making a difference and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Whilst most non-resident facing roles may be able to spend some time working remotely, there is an expectation that colleagues will attend the office regularly. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

Private Rented Sector Officer Location: Braintree, essex Duration: Initial 3-month contract Rate: £33.00 £35.00 per hour (umbrella) Working Pattern: 1 2 days required in the offices This is an excellent opportunity for an experienced housing professional to play a key role in preventing and relieving homelessness by securing suitable private rented accommodation for households referred through Housing Services. As a Private Rented Sector Officer, you will proactively identify suitable properties, develop strong relationships with landlords and letting agents, and support residents throughout the process of securing and moving into accommodation. Working closely with the PRS Tenancy Sustainment Officer and wider Housing Services team, you will help ensure households are successfully placed into sustainable accommodation and receive the support they need to achieve positive tenancy outcomes. Key Responsibilities Property Procurement Negotiate tenancy terms and arrangements with landlords and letting agents to maximise housing opportunities. Manage a caseload of households seeking accommodation through the PRS Scheme. Provide advice and guidance on private renting, tenancy responsibilities and housing options. Support residents with move-in arrangements and ensure all required documentation and processes are completed. Attend meetings with landlords, residents and partner organisations as required. Performance and Compliance Monitor property placements and tenancy outcomes. Ensure all activities comply with relevant housing legislation, policies and procedures. The Experience You Will Bring Experience working in housing, homelessness prevention, tenancy management, lettings, estate agency or a related field. Experience building effective relationships with landlords, letting agents, customers and partner organisations. Knowledge of the Private Rented Sector and housing options available to residents. Understanding of housing legislation, homelessness duties and tenancy management principles. Excellent communication and negotiation skills. Strong organisational and time-management skills. Ability to manage competing priorities and work effectively under pressure. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.