7 jobs found

Housing Advisor Camberwell Contract £23.51 per hour PAYE and £30.67 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced Housing Advisor 3 Days in the office Monday - mandatory with 2 other days on a rota. To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual s needs and circumstances. To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. This is one of many roles we are currently recruiting for please visit our website for more information To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. Key Areas of Responsibility To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service Manage a caseload of priority and non-priority need customers in housing need and maintain accurate and detailed casework records identifying priorities and meeting individual and service performance targets. Manage conflicting priorities between case work, face to face interviews and operate an effective telephone service to ensure all customers can speak to housing advisers on the day of enquiry To use a range of housing options to provide alternatives to temporary accommodation, assessing the suitability of private renting as an option, working closely with the Lettings service. To provide private sector advice and casework to prevent the loss of private rented and owner-occupied accommodation and to ensure that accommodation is affordable and in a fit state of repair. To gather, record and verify information in relation to housing and homeless applications and assist those customers or who need support to bid for permanent council or registered provider properties. To provide advice and support to tenants affected by welfare reform. The post holder will actively engage private tenants and other residents affected by benefit changes and prevent homelessness by negotiating with landlords, increasing incomes, helping tenants to move to more affordable accommodation or supporting them into work and engaging with other support services. To respond effectively to prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers, including people who are challenging and demanding To assess the housing-related support needs of single people and arrange access to appropriate housing related support services (Pathways services) via agreed referral procedures. To assist customers living in supported housing to move to suitable and appropriate accommodation when they are ready to move into general needs accommodation. To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager To maintain and develop an excellent knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council s Equal Opportunities Policy and to actively promote and uphold the Council s FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Catch 22 are recruiting for a Building Host on behalf of a leading property management organisation. Based at Wythenshawe, this is a fantastic opportunity to join a professional and customer-focused team within a modern office environment. The successful candidate will be the face of the building, providing an exceptional experience for visitors and tenants while supporting the day-to-day operation of the site. Key Responsibilities Meet and greet visitors and tenants, providing a professional first impression. Manage reception duties including answering and transferring calls. Build positive relationships with tenants and deliver outstanding customer service. Carry out daily building and reception area checks, maintaining high presentation standards. Liaise with cleaning, maintenance and security teams. Assist with visitor management and tenant communications. Support the Building Manager with administration, filing and general office duties. Maintain tenant contact records and assist with building compliance activities, including fire tests and planned evacuations. Take ownership of the reception and lobby areas, ensuring they remain welcoming and well-presented at all times. Ideal Candidate Previous experience within reception, front of house, hospitality, retail or customer service. Passionate about delivering exceptional customer service. Professional, personable and confident communicator. Able to work independently and use initiative. Strong organisational skills and excellent attention to detail. Good working knowledge of Outlook, Word and Excel. A positive, proactive approach and willingness to go above and beyond for tenants and visitors. This is a permanent, full time role paying a salary of £28,000. Some flexibility may be needed for working hours. If interested in this position, please Apply or reach out to Laura on (url removed)

Key Responsibilities Conduct and attend property viewings , providing prospective tenants with a professional and welcoming experience. Act as a friendly and professional front-of-house representative , welcoming visitors and dealing with enquiries in person, over the phone and by email. Manage viewing appointments and coordinate access to properties with landlords, tenants and contractors. Drive to properties to conduct viewings, inspections and other lettings-related duties. Assist with the day-to-day administration of the lettings process, ensuring properties are marketed and managed efficiently. Respond promptly and professionally to tenant and landlord enquiries. Maintain accurate records of viewings, applicants and property information. Follow up with prospective tenants after viewings and provide feedback to the relevant team members. Assist with property marketing, including preparing listings and ensuring property details are accurate and up to date. Liaise with landlords, tenants, contractors and other members of the team to ensure a smooth lettings service. Support the wider lettings team with general administration and other duties as required.

Make London s Skyline Safer, Smarter and More Striking At Spectrum Specialist Support , we do not simply maintain buildings. We help protect London s skyline . From cutting-edge skyscrapers and historic landmarks to Georgian townhouses and Brutalist icons, we keep some of the capital s most recognisable buildings safe, compliant and looking their best. For more than 20 years, we have been at the forefront of façade restoration and specialist cleaning. Combining patented 3D technology with expert rope-access capabilities, we deliver complex projects that few other companies can take on. Our mission is simple: to transform and protect building exteriors while setting the highest standards for safety, innovation and visual impact. We are now looking for an exceptional Field People, Project & Client Operations Lead to take ownership of project delivery across London and beyond. This is not a typical Site Manager role. Leading small, specialist teams of two to four people, you will bring together project management, people leadership, client relationships and project administration to ensure every job runs smoothly, every team performs at its best and every client receives an outstanding service. Ready to put your skills to work in a role with real variety, responsibility and impact? A full UK driving licence is essential. This is a full-time, permanent position. The Role at a Glance Field Project Operations Manager Location: Sites across London Salary: £45,000 - £50,000 Benefits: Company vehicle, 25 days holiday plus bank holidays, training and development opportunities Company values: Integrity, Attention to Detail, Fun, Innovation and Adaptability Company mission: Building Maintenance Without Limits Relevant backgrounds may include: Office Management, Operations Management, Facilities Management, Commercial Property, Building Maintenance and Property or Site Administration. Key skills: Administration and IT systems, reporting and process management, client management, team leadership, conflict resolution, project planning and health and safety. Not Your Typical Site Manager Role Forget the traditional image of a Site Manager responsible for one function within a large construction team. This role is very different. You will lead small, focused teams of three or four people and take personal ownership of the responsibilities that would usually be divided across a much larger operation. This includes client liaison, administration, reporting, IT systems, planning and people management. That is why we are not simply looking for someone with a traditional construction background. We need an individual who is highly capable in an office environment, confident using systems, managing paperwork and following processes, while also being comfortable standing in front of a team, giving clear direction and holding people accountable when required. This position may suit an experienced Office or Operations Manager who is ready to take their leadership skills into a field-based environment just as much as it would suit a conventional Site Manager. The Opportunity As our Field People, Project & Client Operations Lead, you will be at the heart of Spectrum s external building maintenance projects. This is a practical leadership position in which you will ensure that our services are delivered safely, efficiently and to the exceptional standards our clients expect. You will have significant autonomy and will not have a large support team to rely on. Your responsibilities will include: • Planning and delivery - Developing project and valuation plans that keep work on schedule, within budget and fully compliant. • Administration, systems and reporting - Taking ownership of the administration, IT systems and reporting needed to keep teams, projects and clients aligned. • Team leadership - Managing specialist subcontractors and employees across multiple sites, providing clear direction and addressing issues before they escalate. • Health and safety - Promoting and maintaining high health and safety standards through training, monitoring and proactive management. • Problem-solving - Responding to challenges quickly and constructively, identifying solutions and escalating matters where necessary. • Conflict management - Remaining neutral, addressing disagreements early and preventing team politics from affecting project delivery. • Performance reporting - Providing clear and accurate updates on progress, productivity, costs and client satisfaction. About You We are looking for someone who combines outstanding administrative ability with the confidence to lead people directly. You will be: • A strong and confident user of Microsoft Office, particularly Excel and Word. • Comfortable taking full ownership of reporting, record-keeping and project administration without requiring extensive support. • Experienced in managing and directing small teams of employees, subcontractors or both. • Confident giving clear instructions, setting expectations and holding people accountable. • Able to address conflict early, remain impartial and avoid being drawn into taking sides. • Experienced in managing multiple sites or external building maintenance works. A background in construction, facilities management or property would be beneficial, although it is not essential where strong administrative and leadership skills can be demonstrated. • Highly organised, with excellent project planning and time management skills. • An effective communicator who can engage confidently with site teams, clients and board-level stakeholders. • Commercially aware, ideally with experience valuing works for accounting purposes. Applications are also welcome from fast learners who are comfortable working with numbers and systems. • Proactive, adaptable and able to perform well under pressure. • Willing to challenge established ways of working and identify better solutions. • In possession of a full UK driving licence. Why Join Spectrum? • Unique expertise - Work alongside some of London s leading façade specialists and contribute to projects that few other companies can deliver. • Visible impact - Play an important role in protecting and enhancing the skyline of one of the world s greatest cities. • Reward and recognition - Receive a competitive salary, a discretionary bonus and paid training opportunities. • Freedom and mobility - A company vehicle will be provided, allowing you to travel between sites across London. • Supportive culture - Join a values-led business built on Integrity, Attention to Detail, Fun, Innovation and Adaptability. What We Offer • £45,000 - £50,000 annual salary. • Discretionary bonus scheme. • Company commercial vehicle. • 25 days holiday plus bank holidays, or time off in lieu where applicable. • Discretionary training and professional development opportunities. • The opportunity to join a business pioneering Building Maintenance Without Limits. If you are an organised, administratively confident leader who is ready to manage small teams and high-profile projects with genuine autonomy, apply today. Help Spectrum make London s buildings safer, fully compliant and visually outstanding. Application Privacy Notice We take your privacy seriously. During the recruitment process, you may be contacted by email, text message or telephone. Your personal data will be processed by our recruitment partner, RR Recruitment Revolution, on the basis of its legitimate interests in managing and fulfilling the recruitment process. Please refer to the Data Privacy Policy and Privacy Notice on the Recruitment Revolution website for further information.

We are seeking an enthusiastic, professional, and customer-focused Building Host to join a busy commercial property team. As the first point of contact for visitors, tenants, and contractors, you will play a key role in creating a welcoming environment while supporting the smooth day-to-day operation of a high-quality office building. About the Role This is an exciting opportunity for someone who enjoys working with people, thrives in a customer-facing environment, and takes pride in delivering a first-class service. You will provide front-of-house support, coordinate occupier services, assist with events and engagement initiatives, and help ensure the building maintains the highest standards of presentation and service delivery. Key Responsibilities Deliver an exceptional front-of-house experience for all visitors and occupiers. Welcome guests, manage visitor arrivals, and maintain site security procedures. Respond to enquiries via telephone, email, and face-to-face interactions. Build positive relationships with occupiers and support tenant engagement activities. Assist with meeting room bookings, events, and workplace initiatives. Support environmental, social and community engagement programmes. Conduct regular checks of communal areas and report maintenance or cleaning issues. Liaise with contractors and service providers to maintain high building standards. Manage deliveries, post notifications, and general occupier requests. Provide administrative support to the wider facilities and property management team. Person Specification Ideally 2 years' + experience in a self-managed, responsible Receptionist/Front of House/Events Venue or customer service role Basic understanding of Property Management industry. IOSH managing safely (desirable) Enthusiastic, passionate with a commitment to always delivering exceptional standards of customer service. Mature, accountable attitude with ability to work independently and demonstrate initiative. Confident, outgoing personality with a corporate and professional outlook Tact, diplomacy and awareness of confidentiality Self-starter with the flexibility to undertake a range of duties Excellent level of IT literacy, including Microsoft Office and Outlook. Good knowledge of social media including Instagram, LinkedIn and Facebook. An excellent communicator/organiser with the ability to keep on top of multiple tasks. Keen eye for detail and able to work to deadlines. Salary / Package 28,000 - 30,000 25 days holiday + bank holidays Pension contribution Access to corporate / retail discounts Excellent opportunity for career progression At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Front of House / Concierge / Customer Services / Receptionist Location: Newcastle City Centre Salary: £13.45 per hour Hours: 24 hours per week (3 x 8-hour shifts) Working Pattern: Monday to Friday (rota basis) Contract: Temporary initially with the potential to become permanent About the Role We are recruiting for a professional, friendly and customer-focused Front of House / Concierge Receptionist to join a prestigious city-centre location in Newcastle. This is an excellent opportunity for an experienced customer-facing professional who enjoys creating a welcoming environment and delivering exceptional service to visitors, guests, tenants and clients. The successful candidate will be the first point of contact for the building and will play a key role in ensuring a positive experience for everyone entering the premises. The role is initially temporary but offers the opportunity to secure a permanent position for the right person. Key Responsibilities Providing a professional and welcoming reception service to visitors, tenants and guests. Acting as the first point of contact both in person, by telephone and via email. Managing visitor sign-in procedures and maintaining security protocols. Handling enquiries efficiently and directing visitors to the appropriate person or department. Supporting the smooth day-to-day operation of the building. Assisting with the organisation and coordination of events held within the building. Ensuring reception and communal areas remain clean, tidy, professional and presentable at all times. Carrying out light housekeeping and tidying duties to maintain an immaculate environment. Managing diaries, bookings, meeting rooms and visitor arrangements where required. Completing general administration and data entry tasks. Building positive relationships with tenants, visitors, contractors and colleagues. Providing exceptional customer service and resolving queries in a professional manner. Supporting colleagues with additional duties as required. Requirements Previous experience within a Front of House, Reception, Concierge, Customer Service or similar customer-facing role. Excellent communication and interpersonal skills. Strong customer service focus with a friendly, approachable and professional manner. Confident using Microsoft Office and computer systems. Strong organisational skills with the ability to multitask and prioritise workloads. Smart, professional and well-presented appearance. Ability to work independently and use initiative. Positive attitude with a willingness to support the wider team. Happy to assist with light cleaning and tidying duties to maintain high standards throughout the building. Flexible and willing to support events and building activities when required. Desirable Experience Previous experience within property, residential buildings, serviced offices, hotels, hospitality, corporate reception, concierge or workspace environments. Experience supporting events, conferences or hospitality functions. Experience dealing with tenants, residents, guests or corporate clients. What We're Looking For The ideal candidate will be someone who takes pride in delivering outstanding customer service, enjoys interacting with people and understands the importance of creating a positive first impression. You will be professional, reliable, proactive and happy to go the extra mile to ensure the building operates smoothly and maintains the highest standards. £13.45 per hour 24 hours per week Newcastle City Centre Temporary to Permanent Opportunity To apply, call Helen on (phone number removed) or Email (url removed) This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

Receptionist Temporary Contract £13.85 per Manchester City Centre Monday to Friday - 9:00am to 5:00pm (30-minute lunch break) Immediate Start Temporary until End of September Are you an experienced Receptionist or Administrator who enjoys working in a busy office environment? Do you thrive when juggling priorities, handling high volumes of calls, and providing excellent customer service? Our client, a well-established property management company based in Manchester City Centre, is looking for a confident and professional Receptionist to join their team immediately and provide support during a particularly busy period. As the first point of contact for tenants and visitors, you'll play a key role in keeping the office running smoothly. This is a fast-paced position requiring excellent organisation, strong communication skills, and the ability to remain calm under pressure. Key Responsibilities Managing a high volume of inbound calls from tenants and customers. Taking accurate messages and directing calls to the appropriate Property Manager. Responding to incoming emails in a timely and professional manner. Providing a welcoming and professional front-of-house service. Supporting the wider team with general administrative duties. Maintaining high levels of accuracy whilst working at pace. What We're Looking For Previous reception, customer service or office administration experience. Excellent telephone manner and communication skills. Ability to handle a high volume of calls efficiently. Strong organisational skills and attention to detail. Comfortable working in a busy office environment. Able to multitask and prioritise workload effectively. Available to start immediately. What's on Offer? Competitive pay of £13.85 per hour. City centre location with excellent transport links. Monday to Friday working hours. Friendly and professional team environment. Immediate start opportunity. Great role for someone looking to gain experience within the property sector. If you're available immediately and enjoy working in a fast-paced customer-focused environment, we'd love to hear from you. Apply today to be considered. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.