11 jobs found

Electrical Training Officer / Electrical Assessor / Electrical NVQ Assessor / Electrician / Installation Electrician / Maintenance Electrician Location: South Wales home based with regional travel Salary: Up to £40,000 Hours: 35 hours per week, Monday Friday Contract: Permanent, Full-Time Are you an Electrical Assessor / Training Officer looking for a new opportunity? Or are you a qualified Electrician / Installation Electrician / Maintenance Electrician looking to come off the tools and use your experience to support the next generation? We re recruiting on behalf of a leading national training provider looking for an Electrical Training Officer to support apprentices and employers across the South Wales region . You do not need previous assessing experience . If you re a qualified Electrician coming directly from industry, you ll be supported through the relevant assessor qualification. The role You ll manage your own caseload of Electrical apprentices across South Wales, travelling to their workplaces to support them throughout their apprenticeship. Your responsibilities will include: Carrying out regular workplace visits and apprentice progress reviews Assessing apprentices against the requirements of their programme Monitoring progress and ensuring learners remain on track Providing coaching, mentoring and constructive feedback Supporting apprentices to develop their knowledge, skills and behaviours Working closely with employers to review apprentice performance and progression Maintaining accurate learner records and assessment documentation Supporting apprentices towards successful completion of their programme Keeping your own electrical knowledge and assessment practice up to date This is not a classroom teaching role . You ll predominantly be out visiting apprentices and employers across your region, with autonomy to manage your own diary. What we re looking for Level 3 qualified Electrician Recognised Electrical apprenticeship / NVQ Level 3 or equivalent Strong hands-on industry experience within electrical installation and/or maintenance Good communication and organisational skills Full UK driving licence Assessor qualification such as A1 / TAQA is advantageous, but not essential 18th Edition and Inspection & Testing qualifications are advantageous Experienced Electricians coming straight from industry are encouraged to apply, with assessor training and qualifications funded . Package Salary up to £40,000 35-hour working week Monday Friday Home-based with travel across South Wales 25 days annual leave + 8 Bank Holidays Additional Christmas shutdown Annual bonus Life assurance Optional private healthcare after probation Funded professional qualifications and ongoing CPD Paid professional memberships Retail discounts and additional employee benefits A strong opportunity for an experienced Electrician who wants to come off the tools without leaving the electrical industry , or an existing Electrical Assessor looking for a home-based role with a great work-life balance.

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary basis (approximately 6 months) on a kitchen replacement scheme in Rochdale. This will start in September and will run till approximately March 2027. The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The hourly rate is 17ph paid via an umbrella company. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.

Resident Liaison Officer - Social Housing Planned Works Based in Northolt Full time, permanent 30-34k+ car allowance We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Northolt. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!

Resident Liaison Officer - Social Housing Planned Works Based in Basildon Full time, permanent 30,000 - 33,000 + car allowance OR company vehicle We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned maintenance within Social Housing in Basildon. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!

Resident Liaison Officer - Social Housing Planned Works Based in Welwyn Garden City Full time, permanent 30,000 - 33,000 + car allowance OR company vehicle We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned maintenance within Social Housing in Welwyn Garden City. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary - permanent basis (approximately 6 months) on a roofing replacement scheme in Stoke. This will shortly be moving to a scheme in Manchester so successful candidates must be happy to work in both locations. The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The hourly rate is 17-18ph paid via an umbrella company. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary basis (approximately 6 months) on a kitchen replacement scheme in Preston. This will start in early September and will run till approximately March 2027. The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The hourly rate is 16-17ph paid via an umbrella company. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.

Tenancy Visiting Officer Location: Various Housing Estates in London - Barbican Temporary contract - 2 to 3 months cover 17.98 PAYE or 23.41 Umbrella per hour We are seeking Tenancy Visiting Officers for an exciting project within a Local Authority based environment. This role involves conducting tenancy visits and property inspections across various estates while carrying out tenancy surveys. Day-to-day of the role: Implement tenancy checks, visits, and investigations to minimise unauthorised occupation and tenancy fraud, providing tenants with information and advice on services and changes affecting them. Accurately record all case work and communications, ensuring data integrity and timely input. Deliver customer-focused service, aiming to resolve issues at the first point of contact and maintaining high standards of tenant interaction. Follow established procedures for tenancy visits, ensuring compliance with policies and equalities standards. Provide timely management information and recommendations to the Project Manager on tenancy conditions, welfare concerns, and compliance issues. Undertake visits, including early mornings, evenings, and weekends, assessing risks and adhering to health and safety guidelines for home. Required Skills & Qualifications: Experience in a role involving direct tenant interaction, ideally within a local authority or housing context. Strong customer facing experience & customer service skills and the ability to work independently with minimal supervision. Knowledge of housing laws and tenancy agreements (training will be provided) Ability to work fully onsite face to face with tenants Multilingual abilities are advantageous but not essential. To apply for the Tenancy Visiting Officer position, please submit your CV detailing your relevant experience

Visiting Officer Location: London Patch (Holborn, Camden, Regent's Park, Hammersmith, New Oxford Street - all commutable via public transport) Contract: 12 Weeks (2 Positions available) Rate of pay: 18.75 PAYE or 22 Umbrella per hour Hours: Monday to Friday, 36.25 hours per week Working Pattern: Hybrid (3 days on-site, 2 days home-based) DBS: Basic DBS Required The Role We are looking for two Tenancy Visiting Officers to support a busy Housing team with tenancy audits, resident visits and housing administration across London. You'll be responsible for arranging and carrying out home visits, gathering resident information, updating records on internal systems, and identifying any issues that require further action. Key Responsibilities Book and carry out home visits and tenancy audits across London. Update and maintain accurate records on internal systems (Salesforce). Verify resident and household information. Report repairs and housing issues to the relevant teams. Conduct estate inspections whilst carrying out visits. Take and submit photos to support service requests and investigations. Identify and raise safeguarding concerns. Identify and report potential tenancy fraud. Manage appointments effectively, planning visits geographically to maximise efficiency. Liaise with residents via telephone, letter and face-to-face appointments. About You Previous experience in housing, lettings, community housing, tenancy management. Strong communication and customer service skills. Well organised with the ability to manage your own diary and workload. Comfortable working independently across a designated patch. Good IT skills, including Outlook, SharePoint and Microsoft Word. Able to accurately gather and record information. Must live within a reasonable commuting distance of London. Additional Information Interviews will be conducted via Microsoft Teams. Onboarding and training will be office-based. This role would suit candidates with experience as a Housing Officer, Community Housing Officer, Lettings Officer, Neighbourhood Officer or Visiting Officer. To apply for the Visiting Officer position, please submit your CV for consideration.

We are currently recruiting for an experienced Housing Triage Coordination Officer to join a busy Housing Solutions team, playing a key role at the front end of the service in preventing homelessness and delivering effective housing advice. This is a fast-paced, customer-facing position where you will act as the first point of contact for residents, providing immediate housing advice, triaging cases and coordinating responses to ensure customers receive the right support at the earliest opportunity. The Role Act as the first point of contact for residents presenting with housing issues, delivering a high-quality triage and advice service. Provide rapid responses to housing enquiries via front of house, telephone, email and web forms. Work proactively to prevent homelessness at first contact, including negotiation with landlords, family members and other stakeholders. Coordinate appointments for Housing Options Officers, visiting officers and tenancy relations officers. Manage and monitor incoming enquiries, allocating cases appropriately across the service. Provide housing advice, signposting and initial decision letters in line with legislation and council procedures. Support customers to explore housing options including private rented sector, mutual exchange, mobility schemes and homelessness prevention tools. Work closely with internal teams and external partners including housing providers, DWP, health services, probation and third sector organisations. Ensure all case information is accurately recorded on relevant systems and meets reporting requirements. Support vulnerable households, including those with mental health, substance misuse or complex needs, ensuring appropriate referrals are made. Assist in the assessment of applications under Part VI and Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. Contribute to homelessness prevention initiatives and continuous service improvement. Key Requirements Experience working within a Housing Options, Homelessness or Housing Advice environment. Strong understanding of homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017. Experience delivering frontline customer service and housing advice. Ability to manage a high-volume caseload in a fast-paced, front-facing environment. Strong communication and negotiation skills with the ability to resolve complex situations. Experience working with vulnerable clients and partner agencies. Good IT skills with experience maintaining accurate case records. Ability to work to targets, deadlines and performance standards. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV today. If you do not hear from us within 48 hours, unfortunately your application has not been successful. Footnote If you feel that this job matches your skill set but not your location, rate or current seniority, please still feel free to send us your CV. We constantly recruit for similar roles across Housing Options, Homelessness Prevention and Housing Advice services throughout the UK. Even if you are happy in your current role, we welcome calls from Housing Options Officers, Triage Officers, Homelessness Prevention Officers and Housing Advice Officers looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. By applying for this position, you agree that Carrington West may hold and process your personal data in accordance with our Data Protection Policy. Your details will only be shared with third-party clients relevant to roles you have applied for. You may withdraw consent at any time by contacting us.

As a Community Visiting Officer in the Property Sector, you'll play a key role in visiting tenants and ensuring their housing needs are met. Based in London, this temporary role involves a mix of office work, home working, and field visits to help the business deliver excellent service to its residents. Client Details An organisation based in London, operating within the property sector. Description Visit tenants to assess and address their housing-related needs. Provide advice and support to ensure tenants are accessing available services. Maintain accurate records of visits and outcomes. Collaborate with colleagues to resolve tenant issues efficiently. Ensure compliance with property-related policies and procedures. Respond to tenant queries and concerns in a timely manner. Support the organisation in improving tenant satisfaction. Profile A successful Community Visiting Officer should have: Experience within the property industry or a similar role. Strong communication and interpersonal skills. Ability to work independently and manage your time effectively. Attention to detail and good record-keeping skills. Basic DBS Knowledge of housing policies and tenant support services. Job Offer Hourly pay of 21 to 25, dependent on the level of experience. Flexibility with 3 days in the office and 2 days working from home. Temporary position offering variety and field-based work. If you're interested in this role, apply now.