Resident Liaison Officer (RLO) - External Works Location: Hastings Salary: Up to £32,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering external planned maintenance works across Hastings. This is an excellent opportunity to join a well-established contractor, acting as the key link between residents, site teams, and the client to ensure works are communicated effectively and delivered smoothly with minimal disruption to residents. Key Responsibilities Act as the main point of contact for residents throughout the programme of external works. Communicate project information, work schedules, access requirements and timescales clearly to residents. Arrange appointments, conduct resident visits and complete pre-start meetings. Manage resident expectations and resolve queries or complaints professionally and efficiently. Liaise closely with site managers, supervisors, client representatives and subcontractors. Identify and support vulnerable residents, ensuring appropriate arrangements are in place throughout the works. Maintain accurate records of resident communications, appointments, feedback and project updates. Attend site and client meetings, providing updates on resident concerns and satisfaction. Help minimise disruption to residents while ensuring works progress efficiently. Promote a high standard of customer service and resident engagement throughout the programme. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar role. Experience working on external planned maintenance works , ideally within the social housing sector. Strong communication and interpersonal skills, with the ability to engage effectively with residents and stakeholders. Excellent organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. Proactive, professional and customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
21/09/2026
Full time
Resident Liaison Officer (RLO) - External Works Location: Hastings Salary: Up to £32,000 + Package Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering external planned maintenance works across Hastings. This is an excellent opportunity to join a well-established contractor, acting as the key link between residents, site teams, and the client to ensure works are communicated effectively and delivered smoothly with minimal disruption to residents. Key Responsibilities Act as the main point of contact for residents throughout the programme of external works. Communicate project information, work schedules, access requirements and timescales clearly to residents. Arrange appointments, conduct resident visits and complete pre-start meetings. Manage resident expectations and resolve queries or complaints professionally and efficiently. Liaise closely with site managers, supervisors, client representatives and subcontractors. Identify and support vulnerable residents, ensuring appropriate arrangements are in place throughout the works. Maintain accurate records of resident communications, appointments, feedback and project updates. Attend site and client meetings, providing updates on resident concerns and satisfaction. Help minimise disruption to residents while ensuring works progress efficiently. Promote a high standard of customer service and resident engagement throughout the programme. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar role. Experience working on external planned maintenance works , ideally within the social housing sector. Strong communication and interpersonal skills, with the ability to engage effectively with residents and stakeholders. Excellent organisational skills with the ability to manage multiple priorities. Good IT skills, including Microsoft Office and internal management systems. Full UK driving licence. Proactive, professional and customer-focused approach. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Senior Site Manager Hemel Hempstead £300 per day CIS or £60,000 package ASAP start Temporary or permanent We are recruiting for an experienced Roofing Senior Site Manger / Project Manager to oversee a large social housing roofing programme in Hemel Hempstead. You will manage a delivery team consisting of three Site Managers and two Resident Liaison Officers, ensuring works are completed safely, efficiently and to a high standard. Key responsibilities Oversee the delivery of roofing works across occupied social housing properties Manage and support three Site Managers and two RLOs Monitor programmes, budgets, quality and health and safety Maintain strong relationships with the client, residents and subcontractors Attend progress meetings and provide regular performance reports Ensure works are completed on time and in line with contractual requirements Requirements Strong roofing experience is essential Previous Site Manager or Project Manager experience Experience delivering planned works within social housing Proven ability to manage multiple sites and delivery teams Strong client-facing, organisational and reporting skills Relevant construction and health and safety qualifications The client is considering candidates on either a contracting basis at approximately £300 per day CIS or permanently at £60,000 plus package. Please apply with your latest CV for further information.
21/09/2026
Seasonal
Senior Site Manager Hemel Hempstead £300 per day CIS or £60,000 package ASAP start Temporary or permanent We are recruiting for an experienced Roofing Senior Site Manger / Project Manager to oversee a large social housing roofing programme in Hemel Hempstead. You will manage a delivery team consisting of three Site Managers and two Resident Liaison Officers, ensuring works are completed safely, efficiently and to a high standard. Key responsibilities Oversee the delivery of roofing works across occupied social housing properties Manage and support three Site Managers and two RLOs Monitor programmes, budgets, quality and health and safety Maintain strong relationships with the client, residents and subcontractors Attend progress meetings and provide regular performance reports Ensure works are completed on time and in line with contractual requirements Requirements Strong roofing experience is essential Previous Site Manager or Project Manager experience Experience delivering planned works within social housing Proven ability to manage multiple sites and delivery teams Strong client-facing, organisational and reporting skills Relevant construction and health and safety qualifications The client is considering candidates on either a contracting basis at approximately £300 per day CIS or permanently at £60,000 plus package. Please apply with your latest CV for further information.
We are looking for an experienced Housing Options Officer / Homelessness Officer to join a local authority housing service. This role is ideal for candidates with strong knowledge of homelessness prevention, housing advice, housing options, case management, and the Housing Act. Key Details Job Title: Housing Options Officer / Homelessness Officer Sector: Local Authority Housing / Homelessness Prevention Pay: £29.35ph umbrella Hours: 37 per week Contract: Temporary, 17 weeks Start: 14 September 2026 Role Purpose You'll provide front-line housing advice, homelessness prevention support and housing options assessments for applicants who are homeless or threatened with homelessness. Key Responsibilities Provide housing advice on homelessness prevention, housing options, tenancy rights and security of tenure. Assess homelessness applications and support applicants under relevant housing legislation. Manage a busy housing caseload with accurate case notes, evidence and applicant records. Identify practical housing solutions, including prevention, relief and move-on options. Liaise with landlords, housing providers, local authority teams and external support agencies. Communicate clearly with applicants by phone, email and letter. Support vulnerable applicants with inclusive, person-centred and outcome-focused advice. Essential Skills and Experience Experience as a Housing Options Officer, Homelessness Officer, Housing Needs Officer or similar. Strong local authority housing, homelessness prevention or housing advice experience. Knowledge of homelessness assessments, applicant interviews and housing legislation. Excellent case management, negotiation and customer service skills. Confident working with vulnerable people and managing challenging conversations. Highly organised, accurate and able to manage a busy caseload. Fluent English, in line with Part 7 of the Immigration Act 2016. A level standard or equivalent knowledge to NVQ Level 4. Desirable Knowledge Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017. Suitability Order 2012, landlord and tenant law, and security of tenure. Housing options, homelessness relief, prevention duties and supported accommodation pathways. Data protection, equality, diversity and safeguarding awareness in a housing advice setting. Partnership working across housing, social care, voluntary sector and local authority services. Why Apply? This is a great opportunity for a housing options professional to support homelessness prevention, deliver quality housing advice and improve outcomes for residents across Somerset. How to Apply Apply today with your updated CV if you have experience in housing options, homelessness prevention, housing advice or local authority housing services. DBHRSolutions is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.
21/09/2026
Contract
We are looking for an experienced Housing Options Officer / Homelessness Officer to join a local authority housing service. This role is ideal for candidates with strong knowledge of homelessness prevention, housing advice, housing options, case management, and the Housing Act. Key Details Job Title: Housing Options Officer / Homelessness Officer Sector: Local Authority Housing / Homelessness Prevention Pay: £29.35ph umbrella Hours: 37 per week Contract: Temporary, 17 weeks Start: 14 September 2026 Role Purpose You'll provide front-line housing advice, homelessness prevention support and housing options assessments for applicants who are homeless or threatened with homelessness. Key Responsibilities Provide housing advice on homelessness prevention, housing options, tenancy rights and security of tenure. Assess homelessness applications and support applicants under relevant housing legislation. Manage a busy housing caseload with accurate case notes, evidence and applicant records. Identify practical housing solutions, including prevention, relief and move-on options. Liaise with landlords, housing providers, local authority teams and external support agencies. Communicate clearly with applicants by phone, email and letter. Support vulnerable applicants with inclusive, person-centred and outcome-focused advice. Essential Skills and Experience Experience as a Housing Options Officer, Homelessness Officer, Housing Needs Officer or similar. Strong local authority housing, homelessness prevention or housing advice experience. Knowledge of homelessness assessments, applicant interviews and housing legislation. Excellent case management, negotiation and customer service skills. Confident working with vulnerable people and managing challenging conversations. Highly organised, accurate and able to manage a busy caseload. Fluent English, in line with Part 7 of the Immigration Act 2016. A level standard or equivalent knowledge to NVQ Level 4. Desirable Knowledge Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017. Suitability Order 2012, landlord and tenant law, and security of tenure. Housing options, homelessness relief, prevention duties and supported accommodation pathways. Data protection, equality, diversity and safeguarding awareness in a housing advice setting. Partnership working across housing, social care, voluntary sector and local authority services. Why Apply? This is a great opportunity for a housing options professional to support homelessness prevention, deliver quality housing advice and improve outcomes for residents across Somerset. How to Apply Apply today with your updated CV if you have experience in housing options, homelessness prevention, housing advice or local authority housing services. DBHRSolutions is acting as the employment agency for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.
Eden Brown are seeking a highly experienced Housing Officer on a 2-3 month temporary assignment in Manchester As the Housing Officer your working conditions will be hybrid with a mixture of working from home, out on patch and in the office. 2-3 days in the office/on patch The role as Housing Officer primarily involves: - Completing Tenancy visits - Collating info and data and adding to the system/reporting back to the team - Carrying out property inspections checking for any issues across the patch - Reporting any issues back to the team offering advice where necessary Interested candidates must want to go out and carry out visits and be ready to put the safety of the customer first! Apply now for more information Eden Brown is acting as an Employment Business in relation to this vacancy.
21/09/2026
Seasonal
Eden Brown are seeking a highly experienced Housing Officer on a 2-3 month temporary assignment in Manchester As the Housing Officer your working conditions will be hybrid with a mixture of working from home, out on patch and in the office. 2-3 days in the office/on patch The role as Housing Officer primarily involves: - Completing Tenancy visits - Collating info and data and adding to the system/reporting back to the team - Carrying out property inspections checking for any issues across the patch - Reporting any issues back to the team offering advice where necessary Interested candidates must want to go out and carry out visits and be ready to put the safety of the customer first! Apply now for more information Eden Brown is acting as an Employment Business in relation to this vacancy.
This Leasehold Development Officer role in London is all about keeping things running smoothly in the property department of a Housing Assoication. You'll handle leasehold matters, ensuring everything is managed efficiently and in line with the organisation's goals. Client Details A G15 Housing organisation based in London that operates within the property sector. Description Manage and oversee leasehold development Section 20 consultations projects from start to finish. Ensure compliance with relevant property and leasehold regulations. Act as a point of contact for leaseholders, addressing queries and concerns. Prepare reports and documentation related to leasehold developments. Collaborate with internal teams to deliver projects on time and within budget. Monitor financial aspects of leasehold projects to ensure cost-effectiveness. Provide expert advice on leasehold matters to stakeholders. Support the team by deputising for the manager when required. Profile A successful Leasehold Development Officer should have: Strong knowledge of leasehold and property regulations. Experience managing major works processes during projects. Excellent communication and stakeholder management skills. Proficiency in preparing reports and documentation. The ability to work collaboratively with a team. Attention to detail and a proactive approach to problem-solving. Job Offer Salary up to 42,000 dependent on the level of experience. Discounted parking provision. Two days in the office per week. Potential to move from a fixed-term to a full-time contract. Opportunity to deputise and take on additional responsibilities. If you're interested in this role, apply now.
21/09/2026
Contract
This Leasehold Development Officer role in London is all about keeping things running smoothly in the property department of a Housing Assoication. You'll handle leasehold matters, ensuring everything is managed efficiently and in line with the organisation's goals. Client Details A G15 Housing organisation based in London that operates within the property sector. Description Manage and oversee leasehold development Section 20 consultations projects from start to finish. Ensure compliance with relevant property and leasehold regulations. Act as a point of contact for leaseholders, addressing queries and concerns. Prepare reports and documentation related to leasehold developments. Collaborate with internal teams to deliver projects on time and within budget. Monitor financial aspects of leasehold projects to ensure cost-effectiveness. Provide expert advice on leasehold matters to stakeholders. Support the team by deputising for the manager when required. Profile A successful Leasehold Development Officer should have: Strong knowledge of leasehold and property regulations. Experience managing major works processes during projects. Excellent communication and stakeholder management skills. Proficiency in preparing reports and documentation. The ability to work collaboratively with a team. Attention to detail and a proactive approach to problem-solving. Job Offer Salary up to 42,000 dependent on the level of experience. Discounted parking provision. Two days in the office per week. Potential to move from a fixed-term to a full-time contract. Opportunity to deputise and take on additional responsibilities. If you're interested in this role, apply now.
Contract Manager - Externals & Fire Protection Works South London 75K - 85K + Car Allowance + Benefits We are working with a leading contractor operating within the property services market to recruit a Contract Manager to join their highly successful team based in South London. The Contract Manager will oversee teams delivering planned maintenance programs including external refurbishment works and fire protection works to high risk buildings on behalf of housing associations and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Contracts / Project Manager with a determined and motivated attitude. You will be instrumental in managing the contract and leading a team of Site Manager's, Resident Liaison Officers, and subcontractors. Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent This is a full time, permanent role for which you will receive up to 85,000 salary + Car Allowance + Benefits. For more info please apply online now or call Bianca on (phone number removed).
21/09/2026
Full time
Contract Manager - Externals & Fire Protection Works South London 75K - 85K + Car Allowance + Benefits We are working with a leading contractor operating within the property services market to recruit a Contract Manager to join their highly successful team based in South London. The Contract Manager will oversee teams delivering planned maintenance programs including external refurbishment works and fire protection works to high risk buildings on behalf of housing associations and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Contracts / Project Manager with a determined and motivated attitude. You will be instrumental in managing the contract and leading a team of Site Manager's, Resident Liaison Officers, and subcontractors. Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent This is a full time, permanent role for which you will receive up to 85,000 salary + Car Allowance + Benefits. For more info please apply online now or call Bianca on (phone number removed).
Looking for a change? Are you currently working in the Social Housing Refurbishment/Retrofit industry? Read on and click apply when you're ready to take on a new challenge with a company that will invest in your progression. What you'll get: Up to 75k salary and an annual bonus of up to 15% your salary. Car Allowance 27 days holiday + 8BH and your birthday off! Many more benefits including training and progression opportunities. Key aspects of the role: Managing a team of Project Managers, Site Managers, Tenant Liaison Officers and subcontractors to ensure the works run smoothly. Travelling to and from sites whilst communicating with the senior team and reporting the progress of projects. Primarily surveying a radius of 20 miles from Nottingham. Working on Social Housing schemes such as Kitchen & Bathrooms, EWI, Windows & Doors, Repairs & Maintenance and Roofing. You'll also be involved in decarbonisation works such as Ground Source Heat Pumps and Solar. What you'll need: Essential: Social Housing refurbishment , decent homes, retrofit, decarbonisation, responsive repairs, maintenance experience. UK Driving Licence CSCS Card SMSTS/SSSTS First Aid at work Who you'll be working for: Working at the centre of the social housing sector, you'll be involved with a company who has been awarded the top employer of the year. All employees are given incredible opportunities to progress internally and work to their strengths, you'll be sure to feel valued with this excellent company. What's next: If you want to hear more about this Operations Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
21/09/2026
Full time
Looking for a change? Are you currently working in the Social Housing Refurbishment/Retrofit industry? Read on and click apply when you're ready to take on a new challenge with a company that will invest in your progression. What you'll get: Up to 75k salary and an annual bonus of up to 15% your salary. Car Allowance 27 days holiday + 8BH and your birthday off! Many more benefits including training and progression opportunities. Key aspects of the role: Managing a team of Project Managers, Site Managers, Tenant Liaison Officers and subcontractors to ensure the works run smoothly. Travelling to and from sites whilst communicating with the senior team and reporting the progress of projects. Primarily surveying a radius of 20 miles from Nottingham. Working on Social Housing schemes such as Kitchen & Bathrooms, EWI, Windows & Doors, Repairs & Maintenance and Roofing. You'll also be involved in decarbonisation works such as Ground Source Heat Pumps and Solar. What you'll need: Essential: Social Housing refurbishment , decent homes, retrofit, decarbonisation, responsive repairs, maintenance experience. UK Driving Licence CSCS Card SMSTS/SSSTS First Aid at work Who you'll be working for: Working at the centre of the social housing sector, you'll be involved with a company who has been awarded the top employer of the year. All employees are given incredible opportunities to progress internally and work to their strengths, you'll be sure to feel valued with this excellent company. What's next: If you want to hear more about this Operations Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office.
Premises Officer Location: Croydon (Bardsley Court, Claremont Court and Garden Court) Shift Pattern: Monday-Friday, 9am 2.30pm, 27.5 hours per week Job Type: Fixed Term Contract for 6 months Salary: £15.65 per hour (rising to £16.19 per hour after a successful probation of 5 months) Eldon Housing Association is an established provider of Sheltered Housing and Facilities Management Services. We are proud to provide high standards of service to older people across several care schemes in the Croydon area, with a strong reputation for delivering safe, comfortable, and supportive homes. We aim to provide an inclusive and diverse working environment where people are at the heart of everything they do. We are looking for a reliable, practical and tenant-focused Premises Officer to help provide clean, safe and well-maintained environments across our care schemes, Bardsley Court, Claremont Court and Garden Court. In this varied role, you will deliver cleaning and caretaking services, support day-to-day site operations, respond to tenant queries, liaise with colleagues and contractors, and help ensure that communal areas, grounds, refuse areas and site records are maintained to a high standard. You will also provide day-to-day supervision for the Cleaner at Garden Court, helping to maintain standards, support development and ensure relevant health and safety and operational procedures are followed. What you'll be doing Provide cleaning and general caretaking services across the three sites. Help keep premises, equipment, furnishings, grounds, refuse areas and planted areas clean, safe and well maintained. Monitor and report repairs, pest control issues, risks, incidents and other matters requiring follow-up. Act as a helpful point of contact for tenants, contractors, colleagues and visitors. Support safe access to premises, including helping with gritting and clearing paths in freezing weather where required. Maintain stock of cleaning materials and consumables, ensuring safe storage and compliance with COSHH requirements Keep relevant site records, logbooks and health and safety checks up to date. Person specification Experience of working in a cleaning, caretaking or similar premises-based environment. A caring, customer-focused approach and the ability to deal sensitively and helpfully with tenant queries. Good communication skills and the ability to work effectively with tenants, colleagues, contractors and other stakeholders. Strong attention to detail, reliability and an organised approach to managing time, priorities and resources. Experience of supervising staff, contractors or service providers, or a willingness to learn. IOSH Health and Safety and First Aid qualifications, or willingness to undertake relevant training. Benefits Paid annual leave Comprehensive training programme Company pension Employee Excellence Referral programme Free Onsite Parking Healthcare Cash Back Plan up to £1,300 per year (available after successful completion of probation) Employee Recognition Scheme All applicants must have a genuine caring and sensitive personality and the ability to demonstrate compassion and empathy to caring for older people. An Enhanced Disclosure and Barring Service check will be required. Eldon Housing is committed to Equality and Diversity; we therefore encourage those applicants who are considered disproportionate because of a protected characteristic. However, appointment will be based on merit and suitability to the role. Upon receipt of your application, we will process your data for recruitment purposes only.
21/09/2026
Full time
Premises Officer Location: Croydon (Bardsley Court, Claremont Court and Garden Court) Shift Pattern: Monday-Friday, 9am 2.30pm, 27.5 hours per week Job Type: Fixed Term Contract for 6 months Salary: £15.65 per hour (rising to £16.19 per hour after a successful probation of 5 months) Eldon Housing Association is an established provider of Sheltered Housing and Facilities Management Services. We are proud to provide high standards of service to older people across several care schemes in the Croydon area, with a strong reputation for delivering safe, comfortable, and supportive homes. We aim to provide an inclusive and diverse working environment where people are at the heart of everything they do. We are looking for a reliable, practical and tenant-focused Premises Officer to help provide clean, safe and well-maintained environments across our care schemes, Bardsley Court, Claremont Court and Garden Court. In this varied role, you will deliver cleaning and caretaking services, support day-to-day site operations, respond to tenant queries, liaise with colleagues and contractors, and help ensure that communal areas, grounds, refuse areas and site records are maintained to a high standard. You will also provide day-to-day supervision for the Cleaner at Garden Court, helping to maintain standards, support development and ensure relevant health and safety and operational procedures are followed. What you'll be doing Provide cleaning and general caretaking services across the three sites. Help keep premises, equipment, furnishings, grounds, refuse areas and planted areas clean, safe and well maintained. Monitor and report repairs, pest control issues, risks, incidents and other matters requiring follow-up. Act as a helpful point of contact for tenants, contractors, colleagues and visitors. Support safe access to premises, including helping with gritting and clearing paths in freezing weather where required. Maintain stock of cleaning materials and consumables, ensuring safe storage and compliance with COSHH requirements Keep relevant site records, logbooks and health and safety checks up to date. Person specification Experience of working in a cleaning, caretaking or similar premises-based environment. A caring, customer-focused approach and the ability to deal sensitively and helpfully with tenant queries. Good communication skills and the ability to work effectively with tenants, colleagues, contractors and other stakeholders. Strong attention to detail, reliability and an organised approach to managing time, priorities and resources. Experience of supervising staff, contractors or service providers, or a willingness to learn. IOSH Health and Safety and First Aid qualifications, or willingness to undertake relevant training. Benefits Paid annual leave Comprehensive training programme Company pension Employee Excellence Referral programme Free Onsite Parking Healthcare Cash Back Plan up to £1,300 per year (available after successful completion of probation) Employee Recognition Scheme All applicants must have a genuine caring and sensitive personality and the ability to demonstrate compassion and empathy to caring for older people. An Enhanced Disclosure and Barring Service check will be required. Eldon Housing is committed to Equality and Diversity; we therefore encourage those applicants who are considered disproportionate because of a protected characteristic. However, appointment will be based on merit and suitability to the role. Upon receipt of your application, we will process your data for recruitment purposes only.
Site Manager - Planned Works (Social Housing) Location: East London / Essex Salary: Up to 60,000 Site Manager - Social Housing Planned Works We're recruiting on behalf of a leading main contractor that has built an excellent reputation for delivering high-quality planned refurbishment programmes for local authorities and housing associations. Due to continued growth and the award of new long-term frameworks, they are looking to appoint an experienced Site Manager to join their operational team. This is a fantastic opportunity to work on secure, long-term contracts with a business that genuinely values its people and offers clear opportunities for progression. The Role As Site Manager, you will take responsibility for the day-to-day management of planned works projects within occupied social housing, ensuring works are delivered safely, on programme, within budget and to the highest quality standards. Typical projects include: Kitchen and bathroom replacement programmes Window and door installations Roofing works External decorations Internal and external refurbishments Decent Homes programmes Energy efficiency and retrofit works Working closely with the Contracts Manager, Resident Liaison Officers, Commercial team and subcontractors, you'll ensure projects run efficiently while maintaining excellent customer satisfaction. Key Responsibilities Manage day-to-day site operations across planned works projects. Coordinate subcontractors, direct labour and suppliers to deliver programmes efficiently. Ensure all works are completed safely and in line with company procedures. Monitor quality standards and carry out regular site inspections. Ensure projects are delivered on time and within budget. Maintain excellent relationships with clients, residents and stakeholders. Work alongside Resident Liaison Officers to minimise disruption to tenants. Complete site records, reports and progress updates. Conduct toolbox talks and ensure full health and safety compliance. Resolve on-site issues quickly and effectively to maintain programme delivery. About You We're looking to speak with experienced Site Managers who have a strong background delivering planned maintenance projects within the social housing sector. You'll ideally have: Previous experience as a Site Manager working for a main contractor. Strong knowledge of planned works within occupied social housing. Experience managing kitchen and bathroom programmes, external works or Decent Homes projects. Excellent leadership and organisational skills. Strong understanding of health and safety legislation. Ability to manage subcontractors and site teams effectively. Excellent communication and customer-facing skills. Full UK Driving Licence. What's on Offer? Salary up to 60,000 Long-term, secured work across East London and Essex Career progression with a growing main contractor Supportive management team and excellent working environment Opportunity to work on high-profile social housing frameworks Why Apply? If you're an experienced Site Manager looking for your next challenge in social housing planned works, we'd love to hear from you. Apply now or get in touch for a confidential conversation about this opportunity.
21/09/2026
Full time
Site Manager - Planned Works (Social Housing) Location: East London / Essex Salary: Up to 60,000 Site Manager - Social Housing Planned Works We're recruiting on behalf of a leading main contractor that has built an excellent reputation for delivering high-quality planned refurbishment programmes for local authorities and housing associations. Due to continued growth and the award of new long-term frameworks, they are looking to appoint an experienced Site Manager to join their operational team. This is a fantastic opportunity to work on secure, long-term contracts with a business that genuinely values its people and offers clear opportunities for progression. The Role As Site Manager, you will take responsibility for the day-to-day management of planned works projects within occupied social housing, ensuring works are delivered safely, on programme, within budget and to the highest quality standards. Typical projects include: Kitchen and bathroom replacement programmes Window and door installations Roofing works External decorations Internal and external refurbishments Decent Homes programmes Energy efficiency and retrofit works Working closely with the Contracts Manager, Resident Liaison Officers, Commercial team and subcontractors, you'll ensure projects run efficiently while maintaining excellent customer satisfaction. Key Responsibilities Manage day-to-day site operations across planned works projects. Coordinate subcontractors, direct labour and suppliers to deliver programmes efficiently. Ensure all works are completed safely and in line with company procedures. Monitor quality standards and carry out regular site inspections. Ensure projects are delivered on time and within budget. Maintain excellent relationships with clients, residents and stakeholders. Work alongside Resident Liaison Officers to minimise disruption to tenants. Complete site records, reports and progress updates. Conduct toolbox talks and ensure full health and safety compliance. Resolve on-site issues quickly and effectively to maintain programme delivery. About You We're looking to speak with experienced Site Managers who have a strong background delivering planned maintenance projects within the social housing sector. You'll ideally have: Previous experience as a Site Manager working for a main contractor. Strong knowledge of planned works within occupied social housing. Experience managing kitchen and bathroom programmes, external works or Decent Homes projects. Excellent leadership and organisational skills. Strong understanding of health and safety legislation. Ability to manage subcontractors and site teams effectively. Excellent communication and customer-facing skills. Full UK Driving Licence. What's on Offer? Salary up to 60,000 Long-term, secured work across East London and Essex Career progression with a growing main contractor Supportive management team and excellent working environment Opportunity to work on high-profile social housing frameworks Why Apply? If you're an experienced Site Manager looking for your next challenge in social housing planned works, we'd love to hear from you. Apply now or get in touch for a confidential conversation about this opportunity.
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
21/09/2026
Contract
We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Housing Officer Temporary, Full Time £30.00 per hour (umbrella) Location: Harlow Closing Date: 23rd September 2026 We are delighted to be supporting our client to recruit a temporary Housing Officer on a 3 month basis. Please note that this post requires the successful individual to be based on site full time initially and then moving to a minimum of 3 days per week on site once training and induction has been completed. Will need access to a car and must be able travel around the district. As a Housing Officer you will work as part of a team responsible for management of the clients housing stock, ensuring that customers are given help and support in sustaining their tenancies. You will be directly responsible for service delivery of areas including: Dealing with breaches of tenancy conditions. Responding to reports of anti-social behaviour, including working with our partner agencies to take effective action to tackle unacceptable behaviour. Carrying out tenancy audits, ensuring we understand the needs of our tenants, and addressing any issues arising. Dealing with tenancy related issues including successions, assignments and estate related incidents in line with relevant Housing law and the Councils policies. Assisting residents with enquiries regarding their tenancies and leases and providing support where required. Engaging with customers and encouraging their involvement in decisions relating to the Housing Service. The Experience You Will Bring Knowledge and experience of Housing management gained in local authority, RSL or related organisation, including contact with general public. Excellent people skills, with the ability to communicate effectively and diplomatically at all levels, and with a wide range of people. A proactive and solution focused approach to problem solving. Knowledge of current housing legislation used to address antisocial behaviour. Understanding of the key aspects of landlord and tenant legislation. Able to work effectively within a pressurised, customer focused environment, prioritise tasks against competing demands and deliver to very tight deadlines. Good administration and IT skills. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
21/09/2026
Contract
Housing Officer Temporary, Full Time £30.00 per hour (umbrella) Location: Harlow Closing Date: 23rd September 2026 We are delighted to be supporting our client to recruit a temporary Housing Officer on a 3 month basis. Please note that this post requires the successful individual to be based on site full time initially and then moving to a minimum of 3 days per week on site once training and induction has been completed. Will need access to a car and must be able travel around the district. As a Housing Officer you will work as part of a team responsible for management of the clients housing stock, ensuring that customers are given help and support in sustaining their tenancies. You will be directly responsible for service delivery of areas including: Dealing with breaches of tenancy conditions. Responding to reports of anti-social behaviour, including working with our partner agencies to take effective action to tackle unacceptable behaviour. Carrying out tenancy audits, ensuring we understand the needs of our tenants, and addressing any issues arising. Dealing with tenancy related issues including successions, assignments and estate related incidents in line with relevant Housing law and the Councils policies. Assisting residents with enquiries regarding their tenancies and leases and providing support where required. Engaging with customers and encouraging their involvement in decisions relating to the Housing Service. The Experience You Will Bring Knowledge and experience of Housing management gained in local authority, RSL or related organisation, including contact with general public. Excellent people skills, with the ability to communicate effectively and diplomatically at all levels, and with a wide range of people. A proactive and solution focused approach to problem solving. Knowledge of current housing legislation used to address antisocial behaviour. Understanding of the key aspects of landlord and tenant legislation. Able to work effectively within a pressurised, customer focused environment, prioritise tasks against competing demands and deliver to very tight deadlines. Good administration and IT skills. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Job Title: Customer Liaison Officer Location: 100% Mobile (Within designated Customer Area/Region) Hourly Rate: £27.81 per hour (PAYE Umbrella) Contract Length: 6-month contract (Minimum, with potential to extend) Hours: 35 hours per week, Monday to Friday (9am 5pm with flexibility on start/finish times when required)Are you a proactive, customer-focused professional who thrives in a mobile, community-facing role? We are seeking a dedicated Customer Liaison Officer to deliver an exceptional, face-to-face service to tenants, homeowners, and shared owners across a designated region.In this role, you will be the primary visible presence in the community, resolving issues, managing local estates, and coordinating with specialist teams to ensure high standards of safety and service.Key Responsibilities Customer Engagement: Provide a visible, accessible face-to-face service to all residents, acting as the main point of contact and delivering service with a professional, customer-first approach. Issue Resolution: Set, track, and ensure the completion of actions with Estate Services, Asset Services, and specialist teams to resolve customer queries and exceed expectations. Income & Debt Management: Work proactively to maximize income and reduce outstanding debt within your defined customer area. Lettings & Void Management: Deliver a high-quality lettings service that ensures a seamless and welcoming experience for new customers from day one. Community & Safety: Address anti-social behaviour, fly-tipping, graffiti, and safeguarding alerts. Complete health and safety compliance actions, including Fire Risk Assessments (FRAs). Estate Inspections: Conduct regular estate inspections and take necessary actions to achieve quality, cleanliness, and safety standards. Stakeholder & Legal Liaison: Act as the primary contact for local stakeholders, including residents' associations, Local Authority Services, and the police. Attend and present cases at court and manage evictions when required. Administration & Performance: Maintain accurate, detailed customer records on internal systems. Manage your own budget, workload, and appointments while using data to monitor and improve performance. Skills and Experience Required Proven experience in a mobile, customer-facing liaison role (housing association, local authority, or property management experience is highly desirable). Strong capability to address sensitive issues such as anti-social behaviour, debt management, and safeguarding. Excellent organizational skills to manage a mobile workload, coordinate with multiple internal teams, and plan customer visits efficiently. Confident communication skills, with experience liaising with external stakeholders like local authorities and the police. Ability to work independently in a fully mobile capacity while maintaining accurate digital records and tracking performance metrics.
21/09/2026
Contract
Job Title: Customer Liaison Officer Location: 100% Mobile (Within designated Customer Area/Region) Hourly Rate: £27.81 per hour (PAYE Umbrella) Contract Length: 6-month contract (Minimum, with potential to extend) Hours: 35 hours per week, Monday to Friday (9am 5pm with flexibility on start/finish times when required)Are you a proactive, customer-focused professional who thrives in a mobile, community-facing role? We are seeking a dedicated Customer Liaison Officer to deliver an exceptional, face-to-face service to tenants, homeowners, and shared owners across a designated region.In this role, you will be the primary visible presence in the community, resolving issues, managing local estates, and coordinating with specialist teams to ensure high standards of safety and service.Key Responsibilities Customer Engagement: Provide a visible, accessible face-to-face service to all residents, acting as the main point of contact and delivering service with a professional, customer-first approach. Issue Resolution: Set, track, and ensure the completion of actions with Estate Services, Asset Services, and specialist teams to resolve customer queries and exceed expectations. Income & Debt Management: Work proactively to maximize income and reduce outstanding debt within your defined customer area. Lettings & Void Management: Deliver a high-quality lettings service that ensures a seamless and welcoming experience for new customers from day one. Community & Safety: Address anti-social behaviour, fly-tipping, graffiti, and safeguarding alerts. Complete health and safety compliance actions, including Fire Risk Assessments (FRAs). Estate Inspections: Conduct regular estate inspections and take necessary actions to achieve quality, cleanliness, and safety standards. Stakeholder & Legal Liaison: Act as the primary contact for local stakeholders, including residents' associations, Local Authority Services, and the police. Attend and present cases at court and manage evictions when required. Administration & Performance: Maintain accurate, detailed customer records on internal systems. Manage your own budget, workload, and appointments while using data to monitor and improve performance. Skills and Experience Required Proven experience in a mobile, customer-facing liaison role (housing association, local authority, or property management experience is highly desirable). Strong capability to address sensitive issues such as anti-social behaviour, debt management, and safeguarding. Excellent organizational skills to manage a mobile workload, coordinate with multiple internal teams, and plan customer visits efficiently. Confident communication skills, with experience liaising with external stakeholders like local authorities and the police. Ability to work independently in a fully mobile capacity while maintaining accurate digital records and tracking performance metrics.
Tenant Liaison Officer (TLO) / Resident Liaison Officer (RLO) Portishead Permanent or Long-term Freelance Recladding & Façade Remediation Project on large apartment blocks £30,000 to £32,000 (depending on experience) The Opportunity We are recruiting for a Tenant Liaison Officer to support residents and site teams on a major occupied residential recladding and façade remediation programme in Portishead. Working on behalf of an established specialist contractor, you will play a key role in maintaining positive relationships between residents and the project team throughout the delivery of critical building safety improvements. This is a long-term project involving works to occupied residential buildings, making resident engagement and communication a vital part of successful delivery. You'll be joining a collaborative project team delivering meaningful improvements to residents' homes while helping ensure works are completed with minimal disruption. The Role Act as the main point of contact for residents, leaseholders and stakeholders throughout the project Provide clear and timely communication on planned works, access requirements and programme updates Build positive relationships with residents and support them through each stage of the works Arrange appointments, consultations, resident meetings and home visits as required Manage enquiries, concerns and complaints professionally and sensitively Liaise closely with site management and subcontractors to ensure resident issues are resolved quickly Maintain accurate records of communications, visits and resident feedback Support customer satisfaction initiatives and project reporting requirements Help minimise disruption and ensure residents remain informed throughout the programme What We're Looking For Essential Previous experience as a Tenant Liaison Officer, Resident Liaison Officer or similar customer-facing role within construction, social housing, planned maintenance, refurbishment, regeneration or property services Excellent communication and interpersonal skills Strong organisational and administrative abilities Ability to manage difficult conversations professionally and empathetically Experience working within occupied residential environments Strong stakeholder management and relationship-building skills Desirable Experience working as a TLO with cladding, façade, remediation, retrofit or fire safety projects Luxury Accommodation / Residential refurbishment experience Understanding of building safety remediation programmes Experience supporting site teams on live construction projects What You'll Get Long-term opportunity on a secured programme with approximately two years of work Flexible engagement options including permanent, freelance or temp-to-perm Opportunity to join a growing and well-established specialist contractor Join a high-profile building safety and remediation programme Stable pipeline of future projects Supportive site and management team Salary of £30,000 rising to £32,000 per annum upon successful completion of 3-month probation period. Apply If you're an experienced Tenant Liaison Officer, Resident Liaison Officer or customer-focused construction professional looking to join a significant residential remediation project, we'd like to hear from you.
21/09/2026
Full time
Tenant Liaison Officer (TLO) / Resident Liaison Officer (RLO) Portishead Permanent or Long-term Freelance Recladding & Façade Remediation Project on large apartment blocks £30,000 to £32,000 (depending on experience) The Opportunity We are recruiting for a Tenant Liaison Officer to support residents and site teams on a major occupied residential recladding and façade remediation programme in Portishead. Working on behalf of an established specialist contractor, you will play a key role in maintaining positive relationships between residents and the project team throughout the delivery of critical building safety improvements. This is a long-term project involving works to occupied residential buildings, making resident engagement and communication a vital part of successful delivery. You'll be joining a collaborative project team delivering meaningful improvements to residents' homes while helping ensure works are completed with minimal disruption. The Role Act as the main point of contact for residents, leaseholders and stakeholders throughout the project Provide clear and timely communication on planned works, access requirements and programme updates Build positive relationships with residents and support them through each stage of the works Arrange appointments, consultations, resident meetings and home visits as required Manage enquiries, concerns and complaints professionally and sensitively Liaise closely with site management and subcontractors to ensure resident issues are resolved quickly Maintain accurate records of communications, visits and resident feedback Support customer satisfaction initiatives and project reporting requirements Help minimise disruption and ensure residents remain informed throughout the programme What We're Looking For Essential Previous experience as a Tenant Liaison Officer, Resident Liaison Officer or similar customer-facing role within construction, social housing, planned maintenance, refurbishment, regeneration or property services Excellent communication and interpersonal skills Strong organisational and administrative abilities Ability to manage difficult conversations professionally and empathetically Experience working within occupied residential environments Strong stakeholder management and relationship-building skills Desirable Experience working as a TLO with cladding, façade, remediation, retrofit or fire safety projects Luxury Accommodation / Residential refurbishment experience Understanding of building safety remediation programmes Experience supporting site teams on live construction projects What You'll Get Long-term opportunity on a secured programme with approximately two years of work Flexible engagement options including permanent, freelance or temp-to-perm Opportunity to join a growing and well-established specialist contractor Join a high-profile building safety and remediation programme Stable pipeline of future projects Supportive site and management team Salary of £30,000 rising to £32,000 per annum upon successful completion of 3-month probation period. Apply If you're an experienced Tenant Liaison Officer, Resident Liaison Officer or customer-focused construction professional looking to join a significant residential remediation project, we'd like to hear from you.
As a Rent and Service Charge Officer in the property sector, you'll play a key role in managing rent and service charge accounts, ensuring accuracy and efficiency. Based in London, this temporary role helps the organisation stay on top of its finances while supporting its property operations. Client Details A Social Housing organisation based in London. Description Maintain accurate rent and service charge records. Prepare and issue service charge budgets and statements. Assist with rent reviews and adjustments as required. Investigate and resolve tenant queries regarding charges. Monitor arrears and support the collection process. Ensure compliance with relevant legislation and policies. Collaborate with other teams to provide financial data. Contribute to process improvements in rent and service charge management. Profile A successful Rent and Service Charge Officer should have: Experience in property rent and service charge management. Strong numerical and analytical skills. Proficiency in relevant financial software and systems. A good understanding of property-related legislation. Excellent communication and problem-solving abilities. Attention to detail and organisational skills. Job Offer Hourly rate of 23.00 to 28.00, dependent on the level of experience. 27 days holiday plus bank holidays (rising with service). 2 Giveback Days per year to volunteer in the local community. Local Government Pension Scheme. Supportive and inclusive working culture. If you're interested in this role, apply now.
21/09/2026
Seasonal
As a Rent and Service Charge Officer in the property sector, you'll play a key role in managing rent and service charge accounts, ensuring accuracy and efficiency. Based in London, this temporary role helps the organisation stay on top of its finances while supporting its property operations. Client Details A Social Housing organisation based in London. Description Maintain accurate rent and service charge records. Prepare and issue service charge budgets and statements. Assist with rent reviews and adjustments as required. Investigate and resolve tenant queries regarding charges. Monitor arrears and support the collection process. Ensure compliance with relevant legislation and policies. Collaborate with other teams to provide financial data. Contribute to process improvements in rent and service charge management. Profile A successful Rent and Service Charge Officer should have: Experience in property rent and service charge management. Strong numerical and analytical skills. Proficiency in relevant financial software and systems. A good understanding of property-related legislation. Excellent communication and problem-solving abilities. Attention to detail and organisational skills. Job Offer Hourly rate of 23.00 to 28.00, dependent on the level of experience. 27 days holiday plus bank holidays (rising with service). 2 Giveback Days per year to volunteer in the local community. Local Government Pension Scheme. Supportive and inclusive working culture. If you're interested in this role, apply now.
Vivid's client in the East Midlands is currently looking for an experienced Housing Options Officer for a minimum of 6 months. - Housing Options Officer - East Midlands - 6 months - 25 - 30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: Ensuring clients facing homelessness are dealt with appropriately and given sound housing advice Finding solutions to help clients remain in their existing homes or finds suitable alternative housing Carrying out interviews with clients are risk of homelessness and offering alternative housing solutions To be considered for this role candidates should have: A strong knowledge of and understanding of Homelessness Prevention and The Housing Act, in particular parts 6 and 7 of the Act. The ability to resolve Homelessness issues using said knowledge of The Housing Act. Knowledge and experience of directly applying homelessness legislation in a Local Authority setting. Experience in issuing Section 184 Decisions with little to no guidance and an ability to interview clients and assess their applications quickly and accurately. Experience working with Single Homeless and Rough Sleepers. If you feel you meet the above requirements and are interested in applying, please get in touch with Oscar Bennison on (phone number removed) and submit an up to date CV Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
19/09/2026
Contract
Vivid's client in the East Midlands is currently looking for an experienced Housing Options Officer for a minimum of 6 months. - Housing Options Officer - East Midlands - 6 months - 25 - 30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: Ensuring clients facing homelessness are dealt with appropriately and given sound housing advice Finding solutions to help clients remain in their existing homes or finds suitable alternative housing Carrying out interviews with clients are risk of homelessness and offering alternative housing solutions To be considered for this role candidates should have: A strong knowledge of and understanding of Homelessness Prevention and The Housing Act, in particular parts 6 and 7 of the Act. The ability to resolve Homelessness issues using said knowledge of The Housing Act. Knowledge and experience of directly applying homelessness legislation in a Local Authority setting. Experience in issuing Section 184 Decisions with little to no guidance and an ability to interview clients and assess their applications quickly and accurately. Experience working with Single Homeless and Rough Sleepers. If you feel you meet the above requirements and are interested in applying, please get in touch with Oscar Bennison on (phone number removed) and submit an up to date CV Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
About The role The key purpose of this role is to conduct occupancy inspections of temporary accommodations provided by the Councils for homeless households. In addition, you will be performing checks, this role will manage the innovative inspection TA checker being developed by the Council. Your responsibilities include liaising with landlords to ensure compliance with their obligations, including standards of repairs and maintenance. The position requires an organised individual who can communicate effectively, conduct inspections at multiple sites. We want people who thrive on providing excellent services to homeless households and act as a contact point for accommodation providers working with the Council. Additional duties include addressing any repair issues, assessing accommodation suitability under the 1996 Housing Act (as amended), responding to safeguarding concerns, overseeing legal matters related to occupancy and handling unauthorised occupants. For this role, you will need to have knowledge of temporary Accommodation provision. You will need access to a car and have a driving license for this role. Essential qualifications, skills and experience Strong communication, mediation and interpersonal skills. Experience of carrying out property inspections and knowledge of housing standards. Track record of dealing with landlords and providers. Experience in conducting suitability assessments and providing ongoing housing support to individuals and families. Knowledge of relevant Temporary Accommodation regulations and standards. Ability to work independently and as part of a team.
19/09/2026
Contract
About The role The key purpose of this role is to conduct occupancy inspections of temporary accommodations provided by the Councils for homeless households. In addition, you will be performing checks, this role will manage the innovative inspection TA checker being developed by the Council. Your responsibilities include liaising with landlords to ensure compliance with their obligations, including standards of repairs and maintenance. The position requires an organised individual who can communicate effectively, conduct inspections at multiple sites. We want people who thrive on providing excellent services to homeless households and act as a contact point for accommodation providers working with the Council. Additional duties include addressing any repair issues, assessing accommodation suitability under the 1996 Housing Act (as amended), responding to safeguarding concerns, overseeing legal matters related to occupancy and handling unauthorised occupants. For this role, you will need to have knowledge of temporary Accommodation provision. You will need access to a car and have a driving license for this role. Essential qualifications, skills and experience Strong communication, mediation and interpersonal skills. Experience of carrying out property inspections and knowledge of housing standards. Track record of dealing with landlords and providers. Experience in conducting suitability assessments and providing ongoing housing support to individuals and families. Knowledge of relevant Temporary Accommodation regulations and standards. Ability to work independently and as part of a team.
Title: Income Recovery and Enforcement Officer(NB Enforcement & Recovery Lead) Contract Type: Permanent, Full Time, 35 hours Salary: Starting from 34,381 per annum (London weighted salary) or 30,386 per annum (Regional salary) Grade: 6 Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 4 th October 2026 - 23:00 Interview Dates: Week Commencing 12 th October 2026 - via Ms Teams. Start Date: 16 th November 2026 Please click here for the role profile - Income Recovery & Enforcement Officer Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Income Recovery Team at L&Q Are you looking to make a real impact in housing arrears recovery and enforcement? We are seeking an Income Recovery & Enforcement Officer to join our Income Management Team. In this specialist role, you'll take ownership of a portfolio of accounts already subject to legal action managing cases from preparing court paperwork through to eviction where necessary. You'll be trusted to represent L&Q in court on occasion and make confident, informed decisions that directly shape outcomes for our residents and the organisation. This is a fast-paced, target-driven role where you'll balance firm enforcement with compassionate customer service, supporting residents to get back on track while safeguarding L&Q's ability to invest in homes and communities. If this sounds like you, we would love for you to apply! Your impact in the role: Manage a caseload across the legal stages of the arrears lifecycle, including preparing and presenting cases in court and progressing to eviction where required. Main point contact liaising with our external legal advocates who represent L&Q at court on our behalf. Your responsibilities will include preparing witness statements and documentation to secure successful outcomes at court. Take confident decisions on enforcement action, balancing risk and customer impact. Work proactively to meet call and case management targets, handling a high volume of customer contact. Provide residents with advice and signposting to maximise income and sustain tenancies where possible. Collaborate with colleagues across Housing, Finance, and Legal, ensuring a seamless approach to arrears management. What you'll bring: Proven experience in housing arrears recovery and enforcement, including legal proceedings through to eviction. Confidence in decision-making and managing a fast-paced, high-volume workload. Strong customer service skills, with the ability to handle sensitive and challenging conversations. Knowledge of welfare benefits and tenancy-related arrears processes. Excellent organisational, negotiation, and influencing skills, with the ability to work both independently and collaboratively. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
19/09/2026
Full time
Title: Income Recovery and Enforcement Officer(NB Enforcement & Recovery Lead) Contract Type: Permanent, Full Time, 35 hours Salary: Starting from 34,381 per annum (London weighted salary) or 30,386 per annum (Regional salary) Grade: 6 Reporting Office: London, Stratford or Manchester, Trafford Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 4 th October 2026 - 23:00 Interview Dates: Week Commencing 12 th October 2026 - via Ms Teams. Start Date: 16 th November 2026 Please click here for the role profile - Income Recovery & Enforcement Officer Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months. Join our Income Recovery Team at L&Q Are you looking to make a real impact in housing arrears recovery and enforcement? We are seeking an Income Recovery & Enforcement Officer to join our Income Management Team. In this specialist role, you'll take ownership of a portfolio of accounts already subject to legal action managing cases from preparing court paperwork through to eviction where necessary. You'll be trusted to represent L&Q in court on occasion and make confident, informed decisions that directly shape outcomes for our residents and the organisation. This is a fast-paced, target-driven role where you'll balance firm enforcement with compassionate customer service, supporting residents to get back on track while safeguarding L&Q's ability to invest in homes and communities. If this sounds like you, we would love for you to apply! Your impact in the role: Manage a caseload across the legal stages of the arrears lifecycle, including preparing and presenting cases in court and progressing to eviction where required. Main point contact liaising with our external legal advocates who represent L&Q at court on our behalf. Your responsibilities will include preparing witness statements and documentation to secure successful outcomes at court. Take confident decisions on enforcement action, balancing risk and customer impact. Work proactively to meet call and case management targets, handling a high volume of customer contact. Provide residents with advice and signposting to maximise income and sustain tenancies where possible. Collaborate with colleagues across Housing, Finance, and Legal, ensuring a seamless approach to arrears management. What you'll bring: Proven experience in housing arrears recovery and enforcement, including legal proceedings through to eviction. Confidence in decision-making and managing a fast-paced, high-volume workload. Strong customer service skills, with the ability to handle sensitive and challenging conversations. Knowledge of welfare benefits and tenancy-related arrears processes. Excellent organisational, negotiation, and influencing skills, with the ability to work both independently and collaboratively. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Our purpose is simple - to provide social homes and landlord services that everyone can be proud of. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us!
East London Initial 3-month contract 50 per hour Park Avenue Recruitment is currently working with a London Borough seeking an experienced Private Sector Housing Officer to join their Private Sector Housing team on an interim basis. The role sits within a busy, high-demand London borough with a diverse private rented sector and a strong focus on tackling poor housing conditions, rogue landlords and unlicensed HMOs. You'll be responsible for a varied caseload, carrying out HHSRS inspections, investigating housing complaints and hazards, and taking enforcement action under the Housing Act 2004 . Key Responsibilities Undertake HHSRS inspections and assess Category 1 and 2 hazards. Investigate complaints including damp and mould, excess cold, fire safety, electrical hazards and overcrowding. Investigate unlicensed HMOs and licensing breaches. Prepare and serve Improvement Notices, Hazard Awareness Notices and other statutory notices. Gather evidence, prepare case files and conduct interviews under caution where required. Manage enforcement cases from investigation through to resolution. Liaise with landlords, tenants, managing agents, Legal Services and partner agencies. Attend tribunals, appeals and court proceedings where required. About You You'll have strong experience in Private Sector Housing, Housing Enforcement or Environmental Health within a Local Authority , with good working knowledge of the Housing Act 2004 and HHSRS . Experience of HMO licensing, enforcement investigations and preparing statutory notices is essential, along with the ability to manage a varied caseload independently. This is a great interim opportunity for an experienced housing professional to make an immediate impact within a busy London Borough. If this is something that you'd be interested in - please contact Maya at Park Avenue to discuss the role. (url removed) (phone number removed)
18/09/2026
Contract
East London Initial 3-month contract 50 per hour Park Avenue Recruitment is currently working with a London Borough seeking an experienced Private Sector Housing Officer to join their Private Sector Housing team on an interim basis. The role sits within a busy, high-demand London borough with a diverse private rented sector and a strong focus on tackling poor housing conditions, rogue landlords and unlicensed HMOs. You'll be responsible for a varied caseload, carrying out HHSRS inspections, investigating housing complaints and hazards, and taking enforcement action under the Housing Act 2004 . Key Responsibilities Undertake HHSRS inspections and assess Category 1 and 2 hazards. Investigate complaints including damp and mould, excess cold, fire safety, electrical hazards and overcrowding. Investigate unlicensed HMOs and licensing breaches. Prepare and serve Improvement Notices, Hazard Awareness Notices and other statutory notices. Gather evidence, prepare case files and conduct interviews under caution where required. Manage enforcement cases from investigation through to resolution. Liaise with landlords, tenants, managing agents, Legal Services and partner agencies. Attend tribunals, appeals and court proceedings where required. About You You'll have strong experience in Private Sector Housing, Housing Enforcement or Environmental Health within a Local Authority , with good working knowledge of the Housing Act 2004 and HHSRS . Experience of HMO licensing, enforcement investigations and preparing statutory notices is essential, along with the ability to manage a varied caseload independently. This is a great interim opportunity for an experienced housing professional to make an immediate impact within a busy London Borough. If this is something that you'd be interested in - please contact Maya at Park Avenue to discuss the role. (url removed) (phone number removed)
Neighbourhood Housing Officer 6-Month Contract Full time and Part time post available Two opportunities available based on the Sussex coast : 37 hours per week & 22.5 hours per week Are you an experienced Housing Officer who enjoys being out on patch, building relationships with residents and making a genuine difference in local communities? We're recruiting for two Neighbourhood Housing Officers to join a busy and supportive housing team. This is a fantastic opportunity for someone who enjoys a varied role, balancing tenancy management, resident support and neighbourhood problem-solving. The Role You'll manage your own neighbourhood patch, acting as a key point of contact for residents and helping to create safe, well-managed communities. No two days will be the same. One day you could be carrying out tenancy visits and estate inspections, and the next you might be supporting a vulnerable resident, investigating an ASB case or working with partner agencies to resolve a neighbourhood issue. Key areas of responsibility include: Tenancy management and tenancy sustainment Estate inspections and neighbourhood management Anti-Social Behaviour and tenancy breach investigations Safeguarding concerns and referrals Resident engagement and community involvement Partnership working with external agencies and support services Maintaining accurate records and case management This is a highly visible role, with plenty of resident contact and opportunities to make a real impact. About You We're looking for someone who genuinely cares about delivering a great service to residents. You'll be confident building positive relationships, handling challenging conversations professionally and finding practical solutions to complex issues. You'll ideally have experience in housing management, neighbourhood management, tenancy management or a similar customer-facing role. Experience dealing with ASB, tenancy sustainment, safeguarding or vulnerable residents would be advantageous, but most importantly you'll have the right attitude, excellent communication skills and a proactive approach to problem-solving. You'll be organised, resilient and comfortable managing a busy caseload while maintaining a strong focus on customer service. Requirements Previous housing or tenancy management experience Strong communication and customer service skills Ability to manage a varied workload and prioritise effectively Good IT and record-keeping skills Full UK driving licence and access to a vehicle Interested? Whether you're a Housing Officer, Neighbourhood Officer, Tenancy Officer or looking for your next housing management opportunity, we'd love to hear from you. Apply today with your CV to be considered for either the full-time (37 hours) or part-time (22.5 hours) position.
18/09/2026
Contract
Neighbourhood Housing Officer 6-Month Contract Full time and Part time post available Two opportunities available based on the Sussex coast : 37 hours per week & 22.5 hours per week Are you an experienced Housing Officer who enjoys being out on patch, building relationships with residents and making a genuine difference in local communities? We're recruiting for two Neighbourhood Housing Officers to join a busy and supportive housing team. This is a fantastic opportunity for someone who enjoys a varied role, balancing tenancy management, resident support and neighbourhood problem-solving. The Role You'll manage your own neighbourhood patch, acting as a key point of contact for residents and helping to create safe, well-managed communities. No two days will be the same. One day you could be carrying out tenancy visits and estate inspections, and the next you might be supporting a vulnerable resident, investigating an ASB case or working with partner agencies to resolve a neighbourhood issue. Key areas of responsibility include: Tenancy management and tenancy sustainment Estate inspections and neighbourhood management Anti-Social Behaviour and tenancy breach investigations Safeguarding concerns and referrals Resident engagement and community involvement Partnership working with external agencies and support services Maintaining accurate records and case management This is a highly visible role, with plenty of resident contact and opportunities to make a real impact. About You We're looking for someone who genuinely cares about delivering a great service to residents. You'll be confident building positive relationships, handling challenging conversations professionally and finding practical solutions to complex issues. You'll ideally have experience in housing management, neighbourhood management, tenancy management or a similar customer-facing role. Experience dealing with ASB, tenancy sustainment, safeguarding or vulnerable residents would be advantageous, but most importantly you'll have the right attitude, excellent communication skills and a proactive approach to problem-solving. You'll be organised, resilient and comfortable managing a busy caseload while maintaining a strong focus on customer service. Requirements Previous housing or tenancy management experience Strong communication and customer service skills Ability to manage a varied workload and prioritise effectively Good IT and record-keeping skills Full UK driving licence and access to a vehicle Interested? Whether you're a Housing Officer, Neighbourhood Officer, Tenancy Officer or looking for your next housing management opportunity, we'd love to hear from you. Apply today with your CV to be considered for either the full-time (37 hours) or part-time (22.5 hours) position.
Private Sector Housing Officer - Kent 50- 55 per hour Initial 6-Month Contract Hybrid Working Park Avenue Recruitment are working with a Local Authority in Kent that is looking for an experienced Private Sector Housing Officer to join their team on an initial 6-month interim contract. The council is looking for someone who can come in and provide additional support specifically around HMOs, so this would be a great opportunity for an officer with strong experience in HMO inspections, licensing and enforcement. Responsibilities As a Private Sector Housing Officer, you will: Carry out HMO inspections across the borough. Investigate unlicensed and potentially licensable HMOs. Undertake HHSRS assessments, with experience or knowledge of the new HHSRS system helpful. Manage HMO licensing cases from inspection through to resolution. Investigate complaints relating to housing conditions and standards within HMOs. Take appropriate enforcement action where properties or landlords are non-compliant. Prepare and serve statutory notices where required. Liaise with landlords, tenants and managing agents to resolve housing-standard issues. Maintain accurate inspection notes, evidence and case records. Work closely with colleagues across the wider Private Sector Housing and Environmental Health team. Relevant knowledge and practical experience: Housing Act 2004 HMO inspections and licensing HHSRS, with knowledge of the new system beneficial Identifying and investigating unlicensed HMOs Private Sector Housing enforcement Housing standards and disrepair Statutory notices Landlord and tenant legislation The council is particularly interested in speaking with officers who are confident managing their own HMO caseload and can come into the team and hit the ground running. The role offers hybrid working, with site attendance across Kent required alongside home working. For further information or to apply, contact Shaye at Park Avenue Recruitment. (url removed) (phone number removed)
18/09/2026
Contract
Private Sector Housing Officer - Kent 50- 55 per hour Initial 6-Month Contract Hybrid Working Park Avenue Recruitment are working with a Local Authority in Kent that is looking for an experienced Private Sector Housing Officer to join their team on an initial 6-month interim contract. The council is looking for someone who can come in and provide additional support specifically around HMOs, so this would be a great opportunity for an officer with strong experience in HMO inspections, licensing and enforcement. Responsibilities As a Private Sector Housing Officer, you will: Carry out HMO inspections across the borough. Investigate unlicensed and potentially licensable HMOs. Undertake HHSRS assessments, with experience or knowledge of the new HHSRS system helpful. Manage HMO licensing cases from inspection through to resolution. Investigate complaints relating to housing conditions and standards within HMOs. Take appropriate enforcement action where properties or landlords are non-compliant. Prepare and serve statutory notices where required. Liaise with landlords, tenants and managing agents to resolve housing-standard issues. Maintain accurate inspection notes, evidence and case records. Work closely with colleagues across the wider Private Sector Housing and Environmental Health team. Relevant knowledge and practical experience: Housing Act 2004 HMO inspections and licensing HHSRS, with knowledge of the new system beneficial Identifying and investigating unlicensed HMOs Private Sector Housing enforcement Housing standards and disrepair Statutory notices Landlord and tenant legislation The council is particularly interested in speaking with officers who are confident managing their own HMO caseload and can come into the team and hit the ground running. The role offers hybrid working, with site attendance across Kent required alongside home working. For further information or to apply, contact Shaye at Park Avenue Recruitment. (url removed) (phone number removed)
