118 jobs found

Resident Liaison Officer (RLO) Green Energy & Retrofit Resident Liaison Officer Tenant Liaison Social Housing SHDF Retrofit Energy Efficiency Job Title: Resident Liaison Officer (RLO) Social Housing Decarbonisation Location: Mitcham, South London (Local Estate Patch) Pay Rate: £23.00 per hour (Umbrella) OR £17.32 per hour (PAYE direct) + Weekly Pay Contract Type: Full-Time Contract Hours: Monday to Friday, Standard Day Shift (37.5 40 hours per week) Mandatory Requirements: Full UK Driving Licence, Own Vehicle, Essential RLO / Social Housing Experience Looking for an RLO role where your hard work is genuinely appreciated, your day flies by, and you get to make a tangible difference in people's lives We are hiring a dedicated Resident Liaison Officer to join a supportive, forward-thinking site team delivering a flagship Social Housing Decarbonisation Fund (SHDF) retrofit project in Mitcham . This isn't just about managing schedules it's about helping local residents transform their living spaces into warm, energy-efficient homes while working alongside a contractor that values its people. Why You ll Love Working Here: Top-Tier Earnings: Competitive pay at £23.00/hr (Umbrella) or £17.32/hr (PAYE direct) with hassle-free weekly payments. Make a Real Impact: Be the friendly face behind life-changing green upgrades (EWI, insulation, and ventilation) that slash energy bills for local families. Great Work-Life Balance: Enjoy predictable, stable Monday-to-Friday day shifts no weekend work or late-night calls. Supportive Environment: Join an energetic site management team that actually listens, backs you up on difficult access days, and respects your expertise on the ground. What You ll Be Doing: Being the Friendly Face on Site: Conduct warm, informative pre-start home visits to walk residents through upcoming energy upgrades and answer their questions with confidence. Keeping the Wheels Turning: Work hand-in-hand with site supervisors and specialist sub-contractors to schedule property access smoothly and keep project timelines on track. Problem Solving with Heart: Support vulnerable residents through short-term disruption, de-escalating concerns before they turn into complaints, and finding smart solutions that keep everyone happy. Celebrating Handovers: Take pride in guiding tenants through final sign-offs, collecting positive customer satisfaction feedback, and seeing the finished transformation firsthand. What We re Looking For: Proven RLO / TLO Experience: Prior experience in social housing or local authority maintenance/retrofit projects where you've proven your ability to handle resident communications. Natural People Skills: High empathy, fantastic listening skills, and a calm, positive attitude that puts residents at ease instantly. Driver: A valid Full UK Driving Licence and access to your own vehicle for moving around the local Mitcham patch. Organization: Comfort keeping accurate communication logs and managing daily appointments efficiently. Ready to Join the Team If you're an experienced Resident Liaison Officer ready for a rewarding contract in Mitcham with a team that has your back, hit APPLY NOW with your updated CV for an immediate call back!

Neighbourhood Officer Location : Tower Hamlets (covering Newham) Salary : £33,600 to £39,000 Successful candidate will undergo a basic DSB check Hyde is looking to recruit a Neighbourhood Officer. As part of Hyde s commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a Neighbourhood Officer. The Neighbourhood Officer's goal is to create a secure and comfortable living environment for customers, foster positive relationships with the community, and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security. Responsibilities Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards. Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable. Provide a proactive front-line service to customers. Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities. Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings. Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement. Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation. Maintain accurate records, documentation, and databases related to property management activities. Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery. Essential Qualifications and Skills Previous experience within a site-based Neighbourhood or Housing position. Strong organisational and time management skills to effectively prioritise tasks and meet deadlines. Excellent communication and interpersonal skills for effective stakeholder engagement. Attention to detail and ability to maintain accurate documentation. Problem-solving skills to address maintenance and tenancy issues. Benefits Great holidays Volunteering days off 35 hour working week (9-5) A fantastic pension Life insurance Cashback on healthcare Shopping discounts Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.

Property Block Manager - Hove Salary: £35,000 - £40,000 DOE Location: Hove Hybrid working: Up to 2 days from home following probation Full-time, Permanent To apply you must have a Full UK Driving license and access to transport (free parking available) Are you an experienced Block Manager looking to join a friendly, growing independent property business where you can take genuine ownership of your portfolio? We are recruiting for an established and expanding residential block management company based in Brighton & Hove. This is an excellent opportunity for someone with previous residential block management experience who enjoys building strong client relationships, managing their own portfolio and working within a supportive team. The portfolio consists predominantly of smaller Share of Freehold and Right to Manage developments, alongside one larger flagship block. As many of the leaseholders are also directors and clients, relationship building and communication are particularly important within this role. The Role You will take ownership of a portfolio of 300+ residential units, managing the day-to-day requirements of your blocks and acting as a key point of contact for clients, directors, leaseholders and contractors. This is a hands-on role offering a good level of autonomy, while still benefiting from support from the Head of Block Management, Compliance Officer, Accounts Team and administrative support. Your responsibilities will include: Managing your own portfolio of residential leasehold developments. Building strong relationships with clients, directors, leaseholders and contractors. Overseeing repairs, maintenance and contractor works. Preparing service charge budgets and monitoring expenditure. Managing Section 20 consultation processes and major works, with surveyor support where required. Attending AGMs and client meetings. Handling day-to-day leasehold and block management queries. Liaising closely with the Accounts and Compliance Teams. Ensuring queries, maintenance matters and outstanding issues are followed through to resolution. Providing a responsive and professional service, with a strong focus on communication. The role is not heavily focused on compliance or routine quarterly block inspections, as dedicated support is available in these areas, allowing you to concentrate on the day-to-day management of your portfolio and client relationships. About You To be considered, you will need previous residential block/property management experience and be confident taking responsibility for your own portfolio. To apply you will have the following skills and experience: Previous experience managing residential leasehold blocks. A good understanding of leasehold management. Knowledge of service charges, budgets and Section 20 procedures. Strong client and leaseholder relationship-management skills. Excellent written and verbal communication skills. Strong organisation and time-management skills. A proactive and practical approach to problem-solving. Confidence dealing directly with clients, leaseholders and contractors. The ability to manage competing priorities and see issues through to completion A TPI qualification would be advantageous, although candidates who are willing to work towards one will also be considered. Above all, we are looking for someone who takes pride in delivering a high level of service, communicates well and genuinely enjoys building positive relationships with their clients. If you are an experienced Block Manager looking for a role where you can build strong client relationships, take ownership of your portfolio and become an integral part of a growing team, we would love to hear from you. Apply today for immediate consideration.

Your new company One of Northern Ireland's largest public sector authorities located in Co. Armagh with an estate that includes leisure facilities, parks, public buildings and offices. Your new role This role will be on an initial temporary contract for 6-9 months reporting to the Maintenance Manager. You will be required to: Provide technical advice and guidance on electrical and mechanical engineering services as required. Assist with condition surveys of buildings, ensuring the inspection of plant and making recommendations for replacement, repair and maintenance together with the estimated costs and production of reports. Co-ordinate agreed works for all aspects of electrical and mechanical maintenance for properties, whilst ensuring the comprehensive cost-effective installation and maintenance of outsourced engineering services. Ensure inspection and testing is undertaken in compliance with statutory regulations. Monitor the safe, correct and efficient functioning of electrical and mechanical services including, but not limited to, lighting, power, emergency lighting, fire detection systems, intruder systems, lifts, call systems, boiler house controls and stand-by generators. Project-manage assigned mechanical and electrical minor works contracts. A full job description is available on request. What you'll need to succeed To be eligible for this position you must meet the following qualifications and experience: A third level qualification (i.e. HNC/HND, Level 4, Degree) in a relevant discipline/subject such as Electrical Engineering, Mechanical Engineering or Building Services. OR Hold full corporate membership for one or more of the following professional bodies: - Institute of Mechanical Engineers; Institute of Electrical and Electronics Engineers; Chartered Institution of Building Services Engineers. AND At least 3 years' experience within a property management environment to include: Carrying out mechanical and/or electrical condition survey work, preparing detailed specifications and schedules, tender briefs, pre-qualification questionnaires and evaluation methodologies; Setting up, prioritising and managing mechanical and electrical service programmes of work; Experience of specifying and managing mechanical and/or electrical works for a range of term, and main contracts; Experience of carrying out site inspections, preparing surveys, cost estimates and feasibility studies for mechanical and/or electrical works/ projects; Experience of monitoring the work of Mechanical and/or Electrical Engineering consultants and contractors, vetting their invoices and claims for payment and carrying out technical vetting of their performance. What you'll get in return This is an excellent opportunity to gain experience working in a public sector organisation where you will be given the chance to work on a wide range of maintenance and refurbishment projects of varying values. This is a temporary post to cover a vacant position. 42,123 - 45,529 pro rata, 37 hours per week, Monday to Friday, 35 days annual leave including stat days. What you need to do now If you're interested in this role, contact Michael Dickson on (phone number removed) or click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Temporary Resident Liaison Officer Location: Nottingham Type: Temporary (2-3 weeks initially) Salary: 15.50 - 17 per hour + paid mileage We are currently recruiting for a temporary Resident Liaison Officer to cover in Nottingham for a well-established contractor delivering refurbishment works within occupied properties. This is a key role focused on ensuring residents are kept fully informed before, during and after works are carried out, whilst delivering a high standard of customer care throughout the programme. Please note, a full UK drivers license is required for this role. The Role Reporting to the Senior Resident Liaison Officer , you will be responsible for managing communication with tenants and residents, helping to ensure works are delivered smoothly and with minimal disruption. You will act as a key point of contact between residents, clients and operational teams, supporting positive outcomes and maintaining high levels of customer satisfaction. Key Responsibilities Provide clear, professional and timely communication to residents throughout the works programme Build positive relationships with tenants and residents Arrange and manage resident appointments in line with works schedules Explain the nature of the works, associated timescales and any changes or delays as they arise About You To be successful in this role, you will have: Previous experience in a Resident Liaison Officer , Tenant Liaison Officer , Customer Care or similar customer-facing role Full UK Drivers License Strong communication and interpersonal skills The ability to build trust and rapport with residents from a range of backgrounds Experience handling complaints and resolving issues in a professional manner A proactive and approachable attitude Strong administration and IT skills Ideal Background This opportunity would suit someone with experience working within: Social housing Customer/resident liaison If you are an experienced Resident Liaison Officer looking for your next opportunity, please apply today or call Jess on (phone number removed). Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment, Social Housing

Customer Resolution Officer Pay: 22.07 PAYE / 28.78 Umbrella Contract: Temporary (1 October to 1 April) Location: London, Barbican Estate Officer EC2Y Working Pattern: Hybrid The Role We are looking for an experienced Customer Resolution Officer to investigate and resolve complaints within a Repairs & Maintenance service. You'll manage complaints from start to finish, work closely with residents, contractors and internal teams, and help drive service improvements through customer feedback and complaint analysis. Key Responsibilities Investigate Stage 1 complaints relating to repairs, maintenance and service delivery. Engage with residents to understand concerns and provide updates. Gather and review evidence including repair records, inspections and contractor information. Produce clear, professional and empathetic complaint responses. Recommend remedies, compensation and service improvements where appropriate. Track actions and ensure agreed outcomes are completed. Support Housing Ombudsman enquiries, FOI requests and Member enquiries. Monitor complaint trends and identify opportunities to improve services. Work with contractors and operational teams to resolve issues and improve performance. About You Essential: Experience handling complaints within housing, repairs, maintenance or property services. Strong investigation and case management skills. Excellent written and verbal communication skills. Ability to analyse information and identify root causes. Knowledge of the Housing Ombudsman Complaint Handling Code. Ability to manage multiple priorities and meet deadlines. Desirable: Experience using CRM or case management systems. Knowledge of housing legislation and FOI processes. Experience supporting Housing Ombudsman investigations. Experience producing reports and performance data. To apply for this Customer Resolution Officer position, please submit your CV detailing your relevant experience.

Resident Liaison Officer (RLO) Temp - perm Property Services Location: North West, with regular travel across the region Salary: 30,000 per annum + Car Allowance Start Date: November 2026 Working Hours: Monday to Friday, 8:00am - 4:30pm About the Role We are working with a well-established property maintenance company who is seeking an experienced Customer Liaison Officer to join their team on a long-term project across the North West. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear communication on site Coordinate and deliver social value and community engagement events Collate and analyse customer satisfaction surveys Support conflict resolution and ensure minimal disruption to residents About You Minimum 2 years' experience as a Resident Liaison Officer (or similar role) Strong customer service and communication skills Confident dealing with residents in live environments Organised, proactive, and able to manage sensitive situations professionally Retro-fit experience would be beneficial How to Apply If you're interested in this opportunity, please send your CV or contact Jess on (phone number removed) for more information. Key terms: Resident Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, North West

Housing Complaints Officer - Stage 1 Pay: 22.07 PAYE / 28.78 Umbrella Contract: Temporary (1 October to 1 April) Location: London, Barbican Estate Officer EC2Y Working Pattern: Hybrid The Role We are looking for an experienced Housing Complaints Officer - Stage 1 to investigate and resolve complaints within a Repairs & Maintenance service. You'll manage complaints from start to finish, work closely with residents, contractors and internal teams, and help drive service improvements through customer feedback and complaint analysis. Key Responsibilities Investigate Stage 1 complaints relating to repairs, maintenance and service delivery. Engage with residents to understand concerns and provide updates. Gather and review evidence including repair records, inspections and contractor information. Produce clear, professional and empathetic complaint responses. Recommend remedies, compensation and service improvements where appropriate. Track actions and ensure agreed outcomes are completed. Support Housing Ombudsman enquiries, FOI requests and Member enquiries. Monitor complaint trends and identify opportunities to improve services. Work with contractors and operational teams to resolve issues and improve performance. About You Essential: Experience handling complaints within housing, repairs, maintenance or property services. Strong investigation and case management skills. Excellent written and verbal communication skills. Ability to analyse information and identify root causes. Knowledge of the Housing Ombudsman Complaint Handling Code. Ability to manage multiple priorities and meet deadlines. To apply for this Customer Resolution Officer position, please submit your CV detailing your relevant experience.

We are assisting a growing residential and commercial legal property services business, and they are recruiting for a Property Administrator / Office Assistant to join the business ASAP. The role can be Part-Time or Full-Time. This role offers fully remote working and flexible hours. This role would be ideal for candidates who have proven administration and secretarial experience, preferably within property or legal industries and who are looking for a varied and busy hands-on administration / office assistant role. Reporting into the MD, the focus of the role is to support the business with all day-to-day administration, secretarial duties and support key people across the business. Key duties and areas of responsibility will include; Deal with all incoming calls, direct enquiries and take messages Supporting the team with day-to-day administration tasks Liaising with the High Court Officer and legal teams Adding and updating instructions to the in-house ETHOS system Preparing and updating forms, reports and notices Reporting and updating clients on a weekly and ad-hoc basis Chasing courts for updates and updating relevant parties For this role candidates will need to have previous experience working within an administration, office assistant or receptionist role, ideally within a property or legal business. Strong communication skills, organisational and good attention to detail are essential for this role, along with being able to work autonomously and a can-do attitude. This is a great opportunity to join a friendly and growing business, in a role that you can truly make your own and be involved with all day to day activities to ensure the smooth running of the business. In return you will receive great benefits including full remote working, flexible working hours, up to 35 days holiday plus stats and company pension scheme. This is an immediate recruit, so please apply now for more information and a consultant from Cameron James will be in touch ASAP.

Job Role: Repairs Officer, Level 3 Location: London, N1 Pay rate is 19.54 per hour PAYE Duration: 3+months Role Details - Mon-Fri 9am-5pm, 1-hour unpaid break, Hours: 35hrs per week Paid on a weekly basis Responsibilities Use first line diagnostic abilities and thorough understanding of repairs processes to provide effective support functions in responsive repairs for the operational businesses. Recognise work that falls outside of responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff. Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard. Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems. Own and administer all marketplace activity associated with quote review, acceptance and oversight. Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation. Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment. Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents. Support the team with regular cost and quality audits for all aspects of repair works. Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs. Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring. Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance. Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out. Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate. Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience. Skills and Experience Experience of developing and running administrative systems and processes. Financial understanding of SOR codes and quote variation - SOR's are part of diagnosing repairs and are a standard set of rates that are used across repair contracts that repair officers at level 3 would be expected to understand and be able to use. No access process - there is a standard operating model of 3 no accesses and a job to be closed - Level 3 would be expected to already know this and how to apply this Tenure understanding or Permanent housing, temporary housing, Leasehold, Managing Agents - all of these are tenures that exist in various housing organisations, and they have their own basic rules - leasehold for example carry out their own internal repairs to their property - we would expect that level 3 have an understanding of all these tenures. Highly organised and experience of managing conflicting priorities in a busy office environment. Experience in working in a customer service environment. Experience of providing performance monitoring and commentary against business targets. Experience working to meet key performance indicators. Good understanding of the relevant legislation, statutory and regulatory requirements. Customer focused mindset. Good spoken and written English Effective IT skills including basic/intermediate MS Office skills. Eden Brown is acting as an Employment Business in relation to this vacancy.

Enjoy a contract role with the opportunity to work hybrid as a Senior Fire Compliance Officer. This role offers the chance to cover the big 6 in property compliance, managing contractors and be customer facing. You will be working for a well-established organisation that values quality, safety and compliance, with a strong commitment to delivering high-quality works across a range of public sector properties. As the Senior Fire Compliance Officer, you will be: Covering big 6 in property compliance Demonstrating broad knowledge of fire regulations and systems Manage contractors diaries and actions Be customer facing Senior Fire Compliance Officer experience: Previous experience working with/for a housing association Knowledge of big 6 in compliance Advanced knowledge of fire systems and regulations As the Senior Fire Compliance Officer, you will receive: 28.24 per hour Hybrid working opportunity Mileage covered If this Senior Fire Compliance Officer sounds like you and you would like to apply for the position, call Freya on (phone number removed) or send over your updated CV to (url removed)

Local Housing Officer (Temporary) Location: Clapham Park, London Rate of pay: 22.65 PAYE or 29.78 Umbrella per hour Contract: Temporary until October 2026 (possible extension) Working Pattern: Hybrid, 2-3 days office/site based Patch: Lambeth, Southwark, Lewisham & Clapham Park West The Role We are looking for an experienced Local Housing Officer to deliver excellent housing services across a mixed portfolio of rented, shared ownership and leasehold homes. You'll be the main point of contact for residents, managing tenancy issues, anti-social behaviour cases, estate services and customer enquiries while working closely with local authorities, contractors and community partners. Key Responsibilities Manage a housing patch and build positive relationships with residents. Handle tenancy matters including mutual exchanges, successions and assignments. Investigate and manage anti-social behaviour and tenancy breaches. Carry out estate inspections and monitor contractor performance. Resolve complaints and support vulnerable residents. Manage service charge queries and tenancy-related issues. Conduct property viewings, tenancy sign-ups and settling-in visits. Support rent arrears management through resident engagement and referrals. Work with local stakeholders, councillors and community groups to improve neighbourhoods. About You Previous housing management experience within social housing. Knowledge of tenancy management, ASB and housing legislation. Experience working with leasehold and shared ownership customers. Strong customer service, communication and problem-solving skills. Able to manage a varied workload and work independently. Good IT and report-writing skills. Full driving licence and willingness to travel across the patch. Additional Information Hybrid working with 2-3 days in the office/community. Basic DBS check required. Driving licence and business insurance required. Temporary contract until October 2026 with potential to extend. To apply for the Local Housing Officer position, please submit your CV detailing your relevant experience.

Social Value Officer Westminster, London, Up to £55,000 per annum + Excellent Benefits Fixed Term Contract until 31/08/2027 40 hours per week: Monday to Friday, 08:30 - 17:00, half hour lunch We are looking to recruit a Social Value Officer to join our Social Value Team in Westminster. About the Role Within this role, you ll be responsible for maintaining a network of external stakeholders and community partners, to include training providers, residents and public sector contacts, whilst ensuring social value commitments are delivered, as outlined, meeting required deadlines and quality. My will have full responsibility for the reporting of social value using Social Value Portal and HACT while also completing case studies, social media and production of newsletters, you ll have responsibility for our apprentice training programme, being the lead point of contact for schools, colleges and other provisions for coordinating work experience placements, careers evenings, mock interviews, site visits and mentoring. About you You will have a strong background in social housing and social value delivery, with proven experience of achieving targets and delivering successful outcomes against KPI specifications. You will have experience across a range of social value initiatives, including employment opportunities, pre-apprenticeships, apprenticeships, schools and colleges engagement, community volunteering, resident training, and supply chain engagement. You will be highly organised with excellent project management skills and the ability to manage multiple priorities effectively. Strong written English is essential, including the ability to produce professional correspondence and respond to complaints clearly and confidently. You will also possess good IT skills and be comfortable using a variety of computer systems and software. As an effective communicator, you will be able to build positive relationships and adapt your approach when engaging with stakeholders at all levels. You will be passionate about delivering excellent services, committed to achieving positive outcomes for customers, and dedicated to maintaining high standards of customer satisfaction. This role is office-based, so you must be able to work from our main office in Maida Vale with no hybrid working arrangement. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel

Job Title: Property Advisor Location: Ealing, W5 2HL - Full time office based - Includes travel around borough Hourly rate 22.02 PAYE / 28.71 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We are seeking an experienced Property Advisor to support the successful turnaround and letting of void properties across Ealing. This is a field-based role requiring regular travel between properties, so a car user is preferred . About the Role You will play a key role in preparing void properties for re-let, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently. You will be responsible for conducting property viewings, completing tenancy sign-ups and providing excellent customer service to prospective tenants. Key Responsibilities Arrange and conduct viewings of void properties. Complete tenancy sign-ups in line with council procedures. Promote available properties and support applicants through the lettings process. Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids. Maintain accurate property and tenancy records using housing management systems. Manage property keys and access arrangements. Support vulnerable residents and liaise with relevant agencies where required. Ensure properties meet lettable standards and all compliance requirements. Essential Requirements Previous experience carrying out viewings and sign-ups of void properties within a housing association, local authority or social housing environment. Strong understanding of the voids and lettings process. Excellent customer service and communication skills. Ability to work independently and manage a busy workload. Good IT skills, including Microsoft Office and housing management systems. Experience maintaining accurate records and meeting performance targets. Desirable Requirements Knowledge of social housing legislation and tenancy management. Experience working with vulnerable residents. Housing qualification (CIH, HNC/HND Housing or equivalent). Additional Information A car user is preferred due to the requirement to travel regularly between properties across Ealing. Full UK driving licence desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Position: Supervisor - Planned Works Location: West London Contract: Temp to perm Salary: 49500 + company van, fuel card and excellent benefits We are currently looking for a Planned Works Supervisor to join our client, a housing association based in West London. Role Overview: To manage and coordinate major works across the housing stock, ensuring that work is completed safely, on time and to specification Duties include: Conduct inspections to ensure that all health and safety, compliance, and quality standards are met. Allocate jobs to in-house teams or external contractors, monitor performance, and ensure adherence to service level agreements. Ensure all works comply with health and safety regulations, including asbestos awareness and risk assessments. Liaise with tenants, housing officers, lettings teams, and contractors to coordinate smooth handovers and effective communication. Identify opportunities to improve processes, reduce costs, and improve turnaround times without compromising quality. You Will Need: Experience in supervising or managing planned/major works projects or repairs work in a social housing or property maintenance environment. Valid UK driving licence. Good knowledge of building maintenance and relevant trades. Understanding of health and safety, building regulations, and compliance standards. Strong organisation, communication, and IT skills. Ability to manage multiple projects and meet deadlines under pressure. To Apply Click apply now to submit you application for this role

Job Title: Development Manager Location: Wilmslow Salary: £50,000 - £70,000 The Client Our client designs and delivers socially responsible developments with a particular focus on care homes and specialist supported living schemes. They are looking to add an experienced Development Manager to their team. The Role of Development Manager We are seeking an experienced Development Manager to join our clients team, driving forward a pipeline of residential and specialist care developments. This is a key role for someone who can manage projects from land acquisition through to practical completion, balancing commercial, technical and stakeholder demands across the development lifecycle. Key Responsibilities Manage development projects from site identification and feasibility through to planning, construction and delivery Lead site appraisals, feasibility studies and viability assessments Coordinate with architects, planning consultants, engineers and contractors throughout each project stage Oversee planning applications and manage relationships with local authorities and planning officers Manage project budgets, programmes, and risk registers, reporting regularly to senior management Negotiate land acquisitions, options and development agreements Liaise with funders, investors, and operational partners to ensure schemes meet commercial and operational requirements Ensure developments comply with relevant regulatory, building and (where applicable) care sector standards Manage external consultant teams and hold contractors to programme, cost and quality expectations Identify and mitigate project risks, escalating issues as needed Ideal Candidate Profile Proven experience as a Development Manager within residential property, with care home and/or assisted living/extra care development experience strongly preferred Strong understanding of the planning system, particularly as it relates to C2/C3 use class schemes and specialist accommodation Familiarity with the operational requirements of care and assisted living providers, and how these translate into design and development decisions Track record of managing multiple projects concurrently, from inception to completion Commercially astute, with strong numeracy and experience managing development appraisals and budgets Excellent stakeholder management skills, comfortable liaising with landowners, local authorities, contractors and care operators Full UK driving licence, with willingness to travel to sites as required What's on Offer Competitive salary, dependent on experience Performance-related bonus of up to 25% of salary per project Car allowance Pension scheme Opportunity to shape a growing pipeline of specialist care and assisted living developments Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.

Location: North London Contract: Initial 12-week contract PAYE: £27.81 per hour Limited/Umbrella: £36.40 per hour We are currently seeking an experienced Private Sector Housing Officer to join a busy Local Authority in North London on an initial 12-week contract. The successful candidate will work within the Housing Standards service, helping to improve housing conditions within the private rented sector and ensure landlords comply with relevant housing and licensing legislation. You will undertake property inspections, investigate complaints relating to poor housing conditions and nuisance, identify housing hazards and take appropriate enforcement action where required. Key responsibilities will include: Carrying out housing and public health inspections, including property condition, nuisance, drainage, pest control and licensing compliance visits. Investigating complaints regarding poor conditions within privately rented accommodation. Identifying housing hazards and assessing the nature, severity and urgency of remedial works. Taking appropriate action against non-compliant landlords in accordance with relevant legislation. Providing clear advice and guidance to tenants, landlords and other stakeholders. Maintaining accurate records and ensuring cases are progressed effectively and in line with statutory requirements. We are looking for candidates with previous Private Sector Housing/Housing Standards experience, within a Local Authority environment, alongside a good understanding of housing hazards, property inspections, enforcement and relevant housing/public health legislation. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Job Title: Tenant Liaison Officer Location: Canterbury - Kent Overview We re looking for a confident and outgoing individual to join the Water team as a Tenant Liaison Officer This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles. You ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations. If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you. Duties Appointment Booking Resident Engagement Internal Home Surveys CRM and Reporting Compliance and Safety Team Collaboration Requirements / Demonstrable Experience Minimum 2 years of customer-facing experience Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or similar field-based positions Full UK driving license A clean license is preferred, and the role involves regular travel within a defined area Access to a personal vehicle with business use insurance Essential for fieldwork (mileage allowance provided) Clear DBS check (Disclosure and Barring Service) Required due to the nature of working in residential homes Basic IT skills If you feel like you would be a good fit for this job please apply today

Project Coordinator / Resident Liaison Officer 28,000 - 33,000 + Excellent Benefits Welwyn Garden City, AL8 6AE Permanent, Full Time 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We have an excellent opportunity for a Project Coordinator / Resident Liaison Officer to join our Planned team, with projects in Welwyn Hatfield, Epping and Basildon. This is an exciting opportunity to play a key role in delivering refurbishment and planned maintenance projects for housing associations and local authorities, helping to improve homes and create a lasting positive impact within communities across the UK. The Role As Project Coordinator / Resident Liaison Officer, you will be responsible for supporting the successful delivery of construction refurbishment and planned works projects from inception through to completion. Working closely with residents, Operational and Commercial teams, you will coordinate project activities, manage project documentation, monitor progress and ensure stakeholders remain informed throughout the project lifecycle. You'll help develop project plans, coordinate resources, manage schedules and support risk management activities to ensure projects are delivered on time, within budget and to the highest quality standards. Acting as a key point of contact for residents, clients, subcontractors and internal teams, you'll play a vital role in maintaining strong communication and resolving issues before they impact delivery. The role also involves property visits, maintaining project management systems, producing reports, tracking project performance, managing documentation and ensuring information remains accurate and up to date at all times. You'll work collaboratively across departments to remove obstacles, improve processes and contribute to the continued growth of our Planned Works Hub. About You We're looking for a highly organised and proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities at once. You'll have excellent customer service, administrative and coordination skills, with the ability to oversee multiple trackers, manage a high volume of bookings across different clients, and ensure all project information remains accurate and up to date. A professional and friendly telephone manner is essential, as you'll regularly liaise with residents, clients, subcontractors and internal stakeholders. You'll be a strong communicator who can build effective working relationships and provide clear, timely updates to site teams and project stakeholders whenever required. Previous experience in a Project Coordinator, Project Administrator, Resident Liaison Officer or similar role is desirable, ideally within construction, planned works, property services or social housing environments. Strong organisational skills, attention to detail and the ability to manage competing deadlines are key to success in this role. You'll also be confident using Microsoft Office applications, particularly Excel, and comfortable working with project management systems and trackers. This is an office / site based position, so we're looking for someone who enjoys working collaboratively as part of a busy team and can provide hands-on support to operational and commercial colleagues to help ensure projects are delivered efficiently and to a high standard. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application.

Position: Void Supervisor Location: West London Contract: Temp We are currently looking for a Voids Supervisor to join our client, a housing association based in West London. Role Overview: To manage and coordinate void property works within the patch, ensuring that empty properties are turned around quickly, safely, and to a high standard in preparation for new tenancies. The Voids Supervisor plays a key role in reducing re-let times and maintaining property standards across the housing stock. Responsibilities: Coordinate and supervise all void works, ensuring that properties are made ready for re-letting within target timescales and budget. Conduct pre-void and post-void inspections to determine the scope of work required. Ensure that all health and safety, compliance, and quality standards are met. Allocate jobs to in-house teams or external contractors, monitor performance, and ensure adherence to service level agreements. Carry out inspections during and after works to ensure quality and specification standards are achieved. Ensure all void works comply with health and safety regulations, including asbestos awareness and risk assessments. Liaise with tenants, housing officers, lettings teams, and contractors to coordinate smooth handovers and effective communication. Identify opportunities to improve processes, reduce costs, and improve turnaround times without compromising quality. You Will Need: Experience in supervising or managing void or repairs work in a social housing or property maintenance environment. Valid UK driving licence. Good knowledge of building maintenance and relevant trades. Understanding of health and safety, building regulations, and compliance standards. Strong organisation, communication, and IT skills. Ability to manage multiple projects and meet deadlines under pressure. To Apply Click apply now to submit you application for this role