30 jobs found

We're delighted to be partnering with a well-established Housing provider in West London to recruit an experienced Housing Officer for an ongoing part-time opportunity. This is a fantastic role for a housing professional who enjoys being visible within their community, building strong resident relationships and delivering a high-quality housing management service. Working directly from the offices and estates, you'll play a key role in ensuring residents receive an excellent service and that neighbourhoods remain safe, well-maintained and welcoming places to live. Our client is proud of its resident-focused approach and is looking for someone who shares that commitment to customer service, community engagement and effective tenancy management. Managing tenancy and neighbourhood-related matters across a designated patch. Conducting tenancy visits and estate inspections. Investigating and resolving anti-social behaviour and tenancy breaches. Supporting residents to sustain successful tenancies. Working closely with residents, contractors and partner agencies. Responding to resident enquiries and complaints in a professional and timely manner. Monitoring estate standards and helping drive improvements across the community. Identifying safeguarding concerns and making appropriate referrals where necessary. Please send your CV in the first instance with interviews scheduled for early next week.

Eden Brown are seeking a highly experienced Housing Officer on a 3 month contract situated in Manchester The role as Housing Officer will involve a hybrid option. 2-3 days at home/in the office As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across Manchester; which includes vulnerable, young people and across older persons services - Dealing with Income challenges - Tenancy Sustainment - Safeguarding, Domestic Abuse and Community Safety - Environmental issues ie fly tipping, garden issues Due to the nature of this role interested candidates must have extensive Housing Management experience You must have access to a car Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.

Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. Location: Ealing Rate: 22.02 - 24.48 per hour PAYE 28.71 - 31.96 per hour Umbrella Contract: Temporary Working Pattern: Fully Onsite Recruitment Partner: Adecco, on behalf of a Local Authority The Role Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing. This is an exciting opportunity to play a key role in delivering high-quality housing management services, supporting residents, and helping to maintain safe, clean and sustainable neighbourhoods. The successful candidate will manage a designated housing patch, working closely with tenants, leaseholders, internal departments and external agencies to resolve issues and improve outcomes for residents. Key Responsibilities Manage a designated patch of social housing properties, taking ownership of housing management issues from initial enquiry through to resolution. Deliver a professional, customer-focused housing management service to tenants, leaseholders and residents. Conduct estate inspections, home visits, tenancy reviews and resident meetings. Support vulnerable residents and make referrals to appropriate support services where required. Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications and tenancy breaches. Work collaboratively with a range of internal and external partners including community safety teams, social care services and legal teams. Respond to complaints, enquiries from elected members and MPs, and resident correspondence. Support neighbourhood improvement initiatives and resident engagement activities. Assist with building safety actions and ensure compliance with landlord responsibilities. About You We are looking for candidates who can demonstrate: Experience managing social housing residents. Experience delivering excellent customer service in a housing or public sector environment. Knowledge of housing legislation and housing management practices. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. The ability to manage a varied caseload and work effectively under pressure. Apply If you have housing management experience and are looking for your next temporary assignment, we would like to hear from you. Please apply with your updated CV. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Resident Liaison Officer - Social Housing Planned Works Based in Basildon Full time, temp to perm 15.20 - 17.20 per hour (40 hour week) + mileage We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering a planned maintenance contract within Social Housing based in Basildon. This role is a temporary position, with a view to going permanent after 3 months. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now!

Supported Housing Officer - 6 Month Contract London Hybrid Working Full UK Driving Licence Required Are you an experienced Supported Housing professional looking for your next contract? I'm currently working with a housing provider seeking a Supported Housing Officer on an initial 6-month contract to manage a patch of supported and sheltered housing schemes. This is a varied frontline role where no two days are the same. You'll be responsible for building strong relationships with residents, carrying out tenancy and neighbourhood management, managing ASB cases, handling complaints, undertaking estate inspections, supporting vulnerable customers, coordinating repairs, and working alongside internal teams and external agencies to ensure residents receive the support they need. The successful candidate will be confident taking ownership of their patch and delivering a high-quality housing management service, while balancing resident engagement, tenancy sustainment, safeguarding concerns and property-related issues I'm keen to hear from candidates with: Previous experience within Supported Housing, Housing Management, Tenancy Management or Neighbourhood Services Experience supporting vulnerable residents Knowledge of ASB and tenancy management Strong communication and problem-solving skills A full UK driving licence and access to a vehicle Applications close this Friday and interviews are being arranged immediately. Interested? Send your CV today and I'll happily talk you through the role in more detail.

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary contract until December 2026, with the opportunity for a permanent contract all being well. This is working on a retrofit scheme on the Wirral. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. Please note this position is paid via the agency on an hourly rate through an umbrella company. The hourly rate is 16.75-17ph (Umbrella). To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.

We are currently looking for an experienced Tenancy Enforcement Officer to join a busy Housing Management service during a period of growth and increased demand. This Tenancy Enforcement Officer role has been created to support a growing number of new build and recently onboarded homes, with a particular focus on new tenancies, introductory tenancies and early tenancy sustainment. The successful candidate will manage tenancy and neighbourhood issues across a designated group of properties, providing a visible presence across geographically dispersed sites. This Tenancy Enforcement Officer position will involve proactive tenancy management, early intervention and robust action to tackle anti-social behaviour and tenancy breaches. The Role Managing tenancy and neighbourhood issues across a designated housing patch. Supporting new tenant move-ins and managing new tenancies from the outset. Managing introductory tenancies and ensuring compliance with tenancy conditions. Carrying out tenancy audits, home visits and property visits. Taking a proactive approach to early intervention and tenancy sustainment. Investigating and managing nuisance, anti-social behaviour and complex tenancy breaches. Taking appropriate tenancy enforcement and legal action where required. Supporting tenants with complex needs and making appropriate referrals. Carrying out regular estate and site visits across geographically dispersed properties. Working with internal teams and partner agencies to resolve tenancy and neighbourhood issues. Maintaining accurate case records and managing a varied caseload. Key Requirements Previous experience within tenancy management or housing management. Experience managing anti-social behaviour and tenancy enforcement cases. Experience working with tenants with complex needs. Knowledge of tenancy conditions, introductory tenancies and relevant housing legislation. Experience undertaking tenancy audits, home visits and property visits. Experience managing tenancy breaches and progressing enforcement action. Ability to undertake lone working and travel between geographically dispersed sites. Experience managing a varied housing caseload within a high-demand service. What You Need to Do Now If you are interested in this Tenancy Enforcement Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Tenancy Enforcement Officers, ASB Officers, Housing Officers and Tenancy Management Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Neighbourhood Housing Officer 6-Month Contract Full time and Part time post available Two opportunities available based on the Sussex coast : 37 hours per week & 22.5 hours per week Are you an experienced Housing Officer who enjoys being out on patch, building relationships with residents and making a genuine difference in local communities? We're recruiting for two Neighbourhood Housing Officers to join a busy and supportive housing team. This is a fantastic opportunity for someone who enjoys a varied role, balancing tenancy management, resident support and neighbourhood problem-solving. The Role You'll manage your own neighbourhood patch, acting as a key point of contact for residents and helping to create safe, well-managed communities. No two days will be the same. One day you could be carrying out tenancy visits and estate inspections, and the next you might be supporting a vulnerable resident, investigating an ASB case or working with partner agencies to resolve a neighbourhood issue. Key areas of responsibility include: Tenancy management and tenancy sustainment Estate inspections and neighbourhood management Anti-Social Behaviour and tenancy breach investigations Safeguarding concerns and referrals Resident engagement and community involvement Partnership working with external agencies and support services Maintaining accurate records and case management This is a highly visible role, with plenty of resident contact and opportunities to make a real impact. About You We're looking for someone who genuinely cares about delivering a great service to residents. You'll be confident building positive relationships, handling challenging conversations professionally and finding practical solutions to complex issues. You'll ideally have experience in housing management, neighbourhood management, tenancy management or a similar customer-facing role. Experience dealing with ASB, tenancy sustainment, safeguarding or vulnerable residents would be advantageous, but most importantly you'll have the right attitude, excellent communication skills and a proactive approach to problem-solving. You'll be organised, resilient and comfortable managing a busy caseload while maintaining a strong focus on customer service. Requirements Previous housing or tenancy management experience Strong communication and customer service skills Ability to manage a varied workload and prioritise effectively Good IT and record-keeping skills Full UK driving licence and access to a vehicle Interested? Whether you're a Housing Officer, Neighbourhood Officer, Tenancy Officer or looking for your next housing management opportunity, we'd love to hear from you. Apply today with your CV to be considered for either the full-time (37 hours) or part-time (22.5 hours) position.

Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a permanent basis to work on one of their long standing contracts in Wythenshawe. This is a retrofit scheme including re-roofing, EWI, Loft Insulation etc. The successful candidate will have several years' experience as a TLO as this is a role with clear progression opportunities to Site Supervisor/Assistant Site Manager. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The salary is 29k plus 3k car allowance and mileage, but would rise if you have prior experience as a Site Supervisor and hold SSSTS. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.

Neighbourhood Officer Location : Tower Hamlets (covering Newham) Salary : £33,600 to £39,000 Successful candidate will undergo a basic DSB check Hyde is looking to recruit a Neighbourhood Officer. As part of Hyde s commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a Neighbourhood Officer. The Neighbourhood Officer's goal is to create a secure and comfortable living environment for customers, foster positive relationships with the community, and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security. Responsibilities Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards. Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable. Provide a proactive front-line service to customers. Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities. Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings. Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement. Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation. Maintain accurate records, documentation, and databases related to property management activities. Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery. Essential Qualifications and Skills Previous experience within a site-based Neighbourhood or Housing position. Strong organisational and time management skills to effectively prioritise tasks and meet deadlines. Excellent communication and interpersonal skills for effective stakeholder engagement. Attention to detail and ability to maintain accurate documentation. Problem-solving skills to address maintenance and tenancy issues. Benefits Great holidays Volunteering days off 35 hour working week (9-5) A fantastic pension Life insurance Cashback on healthcare Shopping discounts Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.

ASB Officer Kent 3 month contract Hybrid working Are you an experienced Housing or ASB professional who thrives on resolving complex cases and building positive relationships with residents? We're working with a busy social housing provider seeking an ASB Officer to join their Housing Management team. This role goes beyond traditional tenancy enforcement, with a strong focus on early intervention, tenancy sustainment, and reducing complaints through proactive resident engagement. The Role You'll manage a varied caseload of anti-social behaviour and tenancy enforcement cases, ranging from low-level neighbourhood disputes through to more serious and complex ASB matters. A key part of the role is identifying issues early, supporting residents to sustain their tenancies, and ensuring concerns are addressed before they escalate into formal complaints. Key responsibilities include: Managing a caseload of low to high-level ASB cases from investigation through to resolution. Taking appropriate tenancy enforcement action where required. Working proactively with residents to sustain tenancies and prevent repeat issues. Acting as the main point of contact for residents, keeping them updated and informed throughout the process. Responding to complaints quickly and effectively to minimise escalation. Working closely with internal teams and external agencies to deliver successful outcomes. Maintaining accurate case records and ensuring compliance with legislation and policy. About You We're looking for someone who combines strong enforcement experience with excellent customer service skills. You'll have: Experience managing ASB and tenancy enforcement cases within social housing. A strong understanding of housing legislation and enforcement tools. Excellent communication skills, with the ability to build trust whilst having difficult conversations when required. Experience working with vulnerable residents and supporting tenancy sustainment. A proactive, solution-focused approach to problem solving. Strong organisational skills and the ability to manage a busy caseload effectively. Confidence working with a wide range of stakeholders, including residents, support agencies, and legal teams. Why Apply? This is a fantastic opportunity to join a housing provider that recognises the value of early intervention and resident engagement, not just enforcement. If you're passionate about helping residents succeed in their tenancies while tackling anti-social behaviour effectively, we'd love to hear from you. Interested? Apply today with your latest CV for immediate consideration.

Neighbourhood Housing Officer South West London 3 Month Contract 35 hours a week Are you an experienced Housing Professional looking for your next interim opportunity? We're working with a large social housing provider seeking a Neighbourhood Housing Officer to support a busy housing management team through a period of change. This is an excellent opportunity for an individual who enjoys building strong resident relationships, resolving complex issues, and delivering high-quality housing management services. The Role As a Neighbourhood Housing Officer, you'll be responsible for managing a designated patch of approximately (Apply online only) homes, acting as the key point of contact for residents and ensuring a visible, responsive housing service. Key responsibilities include: Managing relationships with residents across your patch Supporting the delivery of a consistent and customer-focused housing management service Resolving tenancy, estate, and neighbourhood-related issues Working closely with internal teams and external stakeholders to achieve positive outcomes Responding to resident concerns and improving overall customer satisfaction Managing a varied caseload while meeting service standards and deadlines About You To be considered, you will have: Previous experience in a Housing Officer, Neighbourhood Officer, Housing Lead, or similar housing management role Strong knowledge of tenancy and neighbourhood management Excellent communication and stakeholder management skills Proven ability to manage a busy workload and prioritise effectively A proactive, solutions-focused approach Experience delivering excellent customer service to residents A full UK driving licence and access to a vehicle for work purposes What's on Offer? Immediate start available Opportunity to join a well-established housing provider Varied and rewarding role focused on resident outcomes Competitive salary/rate dependent on experience Please note: This role is fully office and community-based, Monday to Friday, with no home-working available. To apply, send your CV today. Early applications are encouraged as interviews may take place before the advertised closing date.

Local Housing Officer (Temporary) Location: Clapham Park, London Rate of pay: 22.65 PAYE or 29.78 Umbrella per hour Contract: Temporary until October 2026 (possible extension) Working Pattern: Hybrid, 2-3 days office/site based Patch: Lambeth, Southwark, Lewisham & Clapham Park West The Role We are looking for an experienced Local Housing Officer to deliver excellent housing services across a mixed portfolio of rented, shared ownership and leasehold homes. You'll be the main point of contact for residents, managing tenancy issues, anti-social behaviour cases, estate services and customer enquiries while working closely with local authorities, contractors and community partners. Key Responsibilities Manage a housing patch and build positive relationships with residents. Handle tenancy matters including mutual exchanges, successions and assignments. Investigate and manage anti-social behaviour and tenancy breaches. Carry out estate inspections and monitor contractor performance. Resolve complaints and support vulnerable residents. Manage service charge queries and tenancy-related issues. Conduct property viewings, tenancy sign-ups and settling-in visits. Support rent arrears management through resident engagement and referrals. Work with local stakeholders, councillors and community groups to improve neighbourhoods. About You Previous housing management experience within social housing. Knowledge of tenancy management, ASB and housing legislation. Experience working with leasehold and shared ownership customers. Strong customer service, communication and problem-solving skills. Able to manage a varied workload and work independently. Good IT and report-writing skills. Full driving licence and willingness to travel across the patch. Additional Information Hybrid working with 2-3 days in the office/community. Basic DBS check required. Driving licence and business insurance required. Temporary contract until October 2026 with potential to extend. To apply for the Local Housing Officer position, please submit your CV detailing your relevant experience.

Our client is a growing housing provider operating across Swansea and the surrounding areas of South Wales. Following a recent organisational merger and systems integration, the organisation is continuing to develop and strengthen its housing service. With a significant programme of new-build homes coming forward, alongside an ongoing programme of vacant-property management, this is an exciting opportunity to join the team and play a key role in delivering high-quality housing services to local communities. About the Housing Officer: This is a generic housing management role, covering Swansea and surrounding areas. The successful candidate will manage a varied tenancy caseload and provide support across the full tenancy lifecycle, including tenancy management, tenant engagement, neighbourhood issues, property visits and tenancy sustainment. There will also be a strong focus on supporting the letting and occupation of new-build homes, as well as assisting with the wider vacant-property programme. However, this is not a purely lettings-focused position and will provide the opportunity to undertake a broad range of housing management responsibilities. The role is community-based and will require regular travel across Swansea and surrounding areas, alongside flexible hybrid working. Key Responsibilities of a Housing Officer: Manage a varied caseload of tenants and properties across Swansea and surrounding areas. Deliver generic tenancy and housing management services throughout the tenancy lifecycle. Manage lettings, allocations, sign-ups and tenant moves for new and vacant properties. Undertake tenancy and property visits, addressing issues proactively. Manage tenancy breaches, anti-social behaviour and neighbourhood issues. Support tenancy sustainment and work with tenants to resolve issues. Work closely with repairs, income, housing and other internal teams. Maintain accurate tenancy records and case management information. Manage your own workload, diary and travel effectively. Contribute to the ongoing development of the housing service. About You: Experience working as a Housing Officer, Tenancy Officer or in a similar social housing role. Good knowledge of generic tenancy and housing management. Experience managing a caseload and working directly with tenants. Understanding of tenancy legislation, policies and procedures. Previous lettings or allocations experience is desirable. Confident dealing with tenancy breaches, ASB and challenging situations. Strong communication and relationship-building skills. Organised and able to manage your own workload and diary. Comfortable travelling across Swansea and surrounding areas. Able to work independently while also contributing effectively as part of a wider team. Customer-focused, proactive and committed to delivering a high-quality housing service. Flexible and adaptable, with the ability to support a developing housing service. What's on Offer? 39,861 per annum Permanent position Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Varied generic Housing Officer role Community-based working across Swansea and surrounding areas Opportunity to work across new-build, lettings, voids and wider tenancy management If this Housing Officer role is of interest please apply or contact (url removed)

We are recruiting for a Housing Assistant to join the organisation on a 12-month fixed term contract . Working closely with the Housing Officers and wider housing team, you will provide day-to-day administrative and customer-focused support across a range of housing management activities. This is an excellent opportunity for someone with customer service experience within a social housing or housing environment who is looking to develop their career within housing. The role will involve acting as an important first point of contact for tenants, responding to queries and requests, maintaining accurate records and assisting Housing Officers with their caseloads and wider tenancy management responsibilities. You will have regular contact with tenants by telephone, email and other channels, helping to resolve queries where possible and ensuring more complex issues are appropriately referred to the relevant Housing Officer or internal team. The role will also provide exposure to a broad range of housing management activity, including tenancy management, lettings, property visits, tenancy sustainment and neighbourhood issues. Key Responsibilities of a Housing Assistant: Act as a key point of contact for tenants, responding to telephone, email and other housing-related enquiries. Provide a professional, helpful and customer-focused service to tenants. Assist Housing Officers with the day-to-day management of their tenancy caseloads. Support Housing Officers with tenancy management, tenancy sustainment and neighbourhood issues. Record and update tenant and tenancy information accurately on housing management systems. Assist with correspondence, casework, appointments and general housing administration. Support the management of tenancy breaches, ASB reports and other tenancy-related issues, escalating matters where appropriate. Assist with lettings, allocations, tenancy sign-ups and tenant moves. Liaise with repairs, income, housing and other internal teams to help resolve tenant queries. Follow up outstanding actions and ensure tenants receive appropriate updates. Assist Housing Officers with property and tenancy visits where required. Help maintain accurate case management information and records. Support the wider housing team with the delivery of new-build and vacant-property programmes. Manage competing priorities effectively and contribute to a responsive housing service. Work collaboratively with colleagues while also taking ownership of allocated tasks. About You: We are looking for someone who is customer-focused, organised and confident dealing with tenants , with previous experience in a social housing or housing-related environment. You will ideally have: Previous customer service experience within social housing, housing association or local authority housing . Experience dealing directly with customers or tenants by telephone, email or face-to-face. An understanding of housing services and the needs of social housing tenants. Experience providing administrative or casework support. Good communication and relationship-building skills. Confidence dealing with a range of tenant enquiries, including potentially challenging or sensitive situations. Good organisational skills and the ability to manage competing priorities. Strong attention to detail and accurate record-keeping skills. The ability to work effectively as part of a wider housing team. A proactive and positive approach to supporting colleagues and tenants. Good IT skills and confidence using housing management or case management systems. A willingness to learn and develop knowledge of tenancy management, housing policies and procedures. Previous experience working alongside Housing Officers or supporting a tenancy management team would be highly desirable. What's on Offer? Salary around 27,000 per annum 12-month fixed term contract Hybrid and flexible working 30 days' annual leave Additional Christmas leave Healthcare plan Competitive pension scheme Opportunity to gain valuable experience within a developing housing service Exposure to generic tenancy management, lettings, voids and tenancy sustainment Supportive role working closely with experienced Housing Officers Opportunity to develop your career within the social housing sector Community-based housing service across Swansea and surrounding areas If this Housing Assistant role is of interest, please apply or contact (url removed)

Housing Officer Up to 37,000 including 2000 car allowance (based on skills and experience.) Permanent, Full time Please note: Patches vary across the Oxford to Cambridge arc. Do you want to make a difference in the Community as a Housing Officer? We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. Key Responsibilities Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. As a Housing Officer you'll have: Previous experience in housing or tenancy management, ideally within a social housing setting. A strong understanding of ASB legislation and best practice in case handling. Proven ability to manage rent arrears and support financial wellbeing. Excellent customer service skills with a resident-first approach. Strong problem-solving, negotiation, and influencing skills. Effective communication, time management, and organisational abilities. Experience working collaboratively with internal and external stakeholders. Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.

Our client is looking for a Neighbourhood Housing Officer in North Northamptonshire on a 3 month contract. Purpose of the job: Reporting to the Housing Manager the post holder will deliver front line housing management services to NNC tenants and leaseholders. The post holder will offer a first-class customer focussed tenancy management service including but not limited to tenancy and leasehold management, income collection and arrears recovery, unacceptable behaviours, ASB and support services, customer engagement and involvement, estate management, enforcing tenancy conditions and reletting empty properties. There will be an emphasis on improving customer relations and increasing satisfaction levels and engagement opportunities with the homes and communities our customers live in and the services the council provides. The post is part of the Housing Management Team, and the post holder will deputise for other Officers in their absence. The post holder is expected to: Undertake a range of home and property visits including settling in visits, periodic tenancy reviews and property inspections, abandoned property reports, pre-void inspections and warrants of entry. Process applications for tenancy changes, mutual exchanges, property alterations, home move assistance recommending approvals and refusals Respond to tenancy reference requests. Assist the Housing Manager with arranging emergency accommodation for tenants, where properties have been damaged by fire or flood or deemed uninhabitable. Address unacceptable behaviour reports utilising early intervention techniques and enforcing tenancy conditions when appropriate. Identify customers in need of additional support to sustain their tenancy and make appropriate referrals for assistance. Promote the incentive to downsize and support scheme for tenants who are underoccupying or require a home adapted to assist with a disability and help them move to suitable accommodation. Identify tenants who would be suitable for House Exchange and liaise with them on an individual basis to promote the scheme and develop a tailor-made solution to meet their home move needs. Work jointly with colleagues in the property team to gain access to homes for inspection and compliance purposes. Requirements: Experience of working with a local authority or registered provider in a similar role. Minimum 3 years. Knowledge of the housing legislation, regulation and case law. Understanding county court possession claims procedures. Experience of working with people who may find themselves in difficult situations and who may have multiple/complex needs including challenging behaviours. Experience of managing and prioritising own workload without supervision to meet demands and targets. Must hold a Basic DBS check Working 9am to 5.30pm Monday to Friday 37 hours a week -

Neighbourhood Housing Officer Northamptonshire Field Based Rate: £32.10 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time hours (37 Hours) Role Summary Reporting to the Housing Manager, you will deliver a high-quality, customer-focused housing management service to tenants and leaseholders. The role will involve managing a varied caseload covering tenancy management, rent arrears, anti-social behaviour, estate management, customer engagement and supporting residents to sustain their tenancies. This is an excellent opportunity for an experienced housing professional to make a positive impact within local communities while supporting the delivery of effective neighbourhood services. What You Will Do As A Neighbourhood Housing Officer - Deliver a proactive tenancy management service, providing advice, guidance and support to tenants and leaseholders. - Carry out home visits, tenancy reviews, property inspections and tenancy-related assessments. - Manage tenancy changes, mutual exchanges, property alterations and other housing-related applications. - Investigate and manage anti-social behaviour cases, tenancy breaches and customer concerns, taking appropriate action where required. - Support residents experiencing financial difficulties through effective rent arrears management, repayment plans and referrals to support services. - Undertake estate inspections, identify issues and work with residents and partner agencies to improve neighbourhoods. - Support empty property processes including advertising, viewings, sign-ups and customer welcome meetings. What You Will Need As A Neighbourhood Housing Officer - Previous experience working in a similar housing management role within a local authority or housing provider environment. - Strong knowledge of tenancy management, housing legislation, regulation and possession processes. - Experience managing cases involving vulnerable residents, complex needs and challenging behaviour. - Excellent communication, negotiation and problem-solving skills. - Ability to manage your own workload effectively and work to deadlines and performance targets. - Full driving licence and access to a vehicle for work purposes. What's On Offer - £32.10 per hour contract rate - Initial 3-month contract with potential extension - Opportunity to support frontline housing services within a local authority setting - A varied role working directly with tenants, communities and partner organisations Application for Neighbourhood Housing Officer Apply today or contact our recruitment consultant to discuss this Neighbourhood Housing Officer opportunity.

Housing Officer Initial 3-Month Contract Potential Extension Bristol (BS1) Hybrid Working £18.35 PAYE or £23.29 Umbrella per hour Are you an experienced housing professional with a strong background in tenancy management and social housing? Client Snapshot : We re working with an established public-sector housing service seeking a Housing Officer to provide a high-quality tenancy management service across a designated patch. You ll manage tenancies from beginning to end, help residents sustain their homes and address issues including anti-social behaviour, tenancy breaches and hate crime. Vacancy Brief : Full-time position Initial three-month contract with the potential for extension Based in Bristol, postcode BS3 Hybrid working across the office, community locations and home Working from home available two days per week Current full driving licence required; a pool car is available, so your own vehicle is not essential Standard DBS check required Key Responsibilities : Manage tenancies, properties and sites across a designated housing patch in accordance with policies and procedures Provide advice and support to help tenants sustain successful tenancies Investigate and respond effectively to tenancy breaches, anti-social behaviour and hate crime Manage a varied caseload and resolve complex tenancy, neighbourhood, complaint and enquiry matters Conduct property and estate visits, ensuring housing sites are safe and well maintained Identify residents support needs and work collaboratively with colleagues, partner agencies and community services Maintain accurate records and participate in multi-agency meetings, case conferences, resident groups and local initiatives Ideal Candidate Profile : Previous experience within housing, social housing or a relevant public or third-sector service Understanding of housing legislation relating to tenancy management and the issues affecting social housing tenants Experience managing a housing patch, caseload, tenancies or property assets Ability to handle challenging situations professionally, sensitively and confidently Excellent communication, organisation, IT and problem-solving skills A CIH Certificate in Housing Practice or equivalent qualification would be advantageous If you re an organised and customer-focused housing professional who can confidently manage tenancies, neighbourhood issues and resident relationships, we d love to hear from you. Housing Officer Tenancy Management Officer Neighbourhood Housing Officer Social Housing Officer Tenancy Officer Community Housing Officer Estate Management Officer Housing Management Officer Tenancy Sustainment Officer Housing Caseworker ASB Officer Council Housing Officer Housing Officer Bristol Housing Jobs BS3 Hybrid Housing Officer Tenancy Management Jobs Social Housing Jobs Bristol

Housing Officer London Local Authority Hybrid Working Immediate Start Adecco is proud to be recruiting for an experienced Housing Officer on behalf of a large London local authority. Please note: Previous Housing Management experience within a local authority, housing association, ALMO, or social housing provider is essential. Applications without direct Housing Management experience cannot be considered. This is an excellent opportunity to join a busy and supportive housing team, delivering frontline housing services and making a real difference to residents and communities. Role Details Full Time, 36 hours per week, Monday to Friday Temporary assignment for an initial 3 months with likely extension 22.41 per hour PAYE (or Umbrella equivalent) Hybrid working, typically 2 to 3 days on patch and in the office, with the remainder working from home Immediate start available IT equipment provided Mileage and travel expenses reimbursed for visits Parking permit provided for estate inspections and resident visits Housing patch of approximately 700 properties About the Role As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods. The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes. Key Responsibilities Manage a designated patch of tenancies and leasehold properties. Deliver effective tenancy and neighbourhood management services. Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes. Conduct tenancy audits, estate inspections, property visits and pre-termination inspections. Support vulnerable residents and work with partner organisations to help sustain tenancies. Monitor estate standards and identify opportunities for environmental and community improvements. Ensure compliance with tenancy and lease conditions, taking enforcement action where required. Prepare legal documentation and casework for tenancy enforcement and court proceedings. Work collaboratively with internal teams, contractors, police, health services and support agencies. Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders. Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary. Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards. Essential Experience Proven Housing Management experience within a local authority, housing association, ALMO, or social housing provider. Experience managing a housing patch and delivering tenancy management services. Experience investigating and resolving anti-social behaviour cases. Experience undertaking tenancy audits, home visits, estate inspections and tenancy-related checks. Experience managing tenancy breaches and tenancy enforcement action. Experience working with residents, stakeholders and partner agencies to resolve complex housing issues. Strong working knowledge of housing management systems and Microsoft Office applications. Essential Knowledge and Skills Strong knowledge of housing legislation and anti-social behaviour legislation. Understanding of tenancy and leasehold management practices. Experience preparing legal casework and supporting enforcement action. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied caseload effectively. Ability to analyse information, make sound decisions and resolve complex issues. Confidence building positive relationships with residents, colleagues and external partners. Commitment to delivering high-quality services and improving outcomes for residents. Why Apply? Work for a respected London local authority. Flexible hybrid working arrangement. Opportunity to make a genuine impact within local communities. Supportive team environment. Immediate start available. Strong likelihood of contract extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)