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JOB DESCRIPTION About the role At The Guinness Partnership, we are here to improve people s lives and create possibilities for them through great homes, great neighbourhoods and great service. We have an exciting opportunity for a Community Property Manager to take a leading role in shaping how we use and invest in our community halls across England. Our community halls estate currently lacks a consistent approach to ownership, purpose and investment. In this role, you will lead the development of a clear strategy to bring these spaces into a more coherent, sustainable and impactful model. In your first year, you will focus on building a clear understanding of the current position across the estate, including usage, condition, compliance and value. You will use this insight to define the future role of these spaces and agree a clear direction across the organisation. You will work closely with colleagues across Housing, Asset Management, Finance and Community Investment, as well as with external partners, to: Develop a national approach to community halls Identify opportunities to increase usage, impact and sustainability Shape investment priorities and business cases Recommend where assets should be retained, repurposed or exited Over time, you will lead the delivery of a multi-year plan, including investment, operating model development and governance arrangements to ensure the estate is well-managed and delivering value. Alongside this, you will also oversee our outsourced car parks and garages contracts, ensuring these assets are effectively managed and contribute to wider commercial and community objectives. What we are looking for We are a resident-focused organisation, so we know that how we work is just as important as what we deliver. We are looking for someone who is comfortable working in a complex and evolving environment, and who can bring structure, clarity and direction where it does not currently exist. Essential skills & experience: Experience of delivering built environment services across a multi-site portfolio. Excellent oral and written communications. Good knowledge of Microsoft Office. Experience of delivering change Demonstrates strong leadership ability Desirable skills & experience: Ability to develop and deliver a clear, long-term vision for community facilities, aligning with organisational goals. Skilled at building effective relationships with internal teams, community groups, local authorities, and external partners. Strong experience in budgeting, financial management, and identifying opportunities for income generation and investment In-depth understanding of statutory compliance, health & safety, and risk management in property or facilities management. Proven ability to lead projects and drive organisational change, clarifying roles and embedding best practice. Outstanding verbal and written communication skills, with the ability to influence, negotiate, and present to diverse audiences. Essential qualifications: Educated to degree level or equivalent NEBOSH Desirable qualifications: Relevant qualifications in built environment or community related activities We recognise that candidates may come from a range of backgrounds, including property, community, operational or strategic roles. We do not expect you to be an expert in every area, but you will need to demonstrate the ability to operate across these areas and quickly build your knowledge where required. To find out more about the role responsibilities and expected outcomes, please review the role profile. Please apply with a CV and covering letter, detailing how you meet the essential criteria. Please note, the advertised salary includes a Local Job Supplement for London. TGTGP TGPCVL

We are recruiting a Health & Safety Manager to provide in-house leadership across Health, Safety, Environment and Quality within a growing installation /construction business. This role brings HSE expertise in-house, replacing outsourced advisory support, and plays a key role in strengthening safety culture, compliance and operational standards. Alongside core Health & Safety responsibilities, the role supports wider business systems including training, certification, CRM systems, fleet and property management. You will work closely with senior leaders, operational teams and field staff to drive continuous improvement, support safe working practices and help achieve the goal of zero harm. Key responsibilities Lead and promote a positive Health & Safety culture across the business Act as the main point of contact for all Health & Safety and SHEQ matters Develop, implement and maintain SHEQ policies, procedures and management systems Carry out and support audits, inspections, KPI reporting and continuous improvement activity Develop and review risk assessments, RAMS and working manuals. Ensure Health & Safety training needs are identified, delivered and accurately recorded Work closely with field teams to ensure documentation reflects real working practices Support business risk management, including Health & Safety, operational and compliance risks Lead investigations into accidents, incidents, near misses and complaints Ensure statutory reporting, emergency planning and business continuity arrangements are in place and effective About you Proven experience as a Health & Safety Manager overseeing construction CDM risks. Strong knowledge of UK Health & Safety legislation and compliance requirements Experience working in construction, utilities, renewables, engineering or similar sectors Confident engaging with operational and field-based teams Able to work both strategically and hands-on Strong organisational and communication skills Desirable Experience with ISO management systems (e.g. ISO 45001 / 14001 / 9001) Experience supporting fleet, property or operational support services NEBOSH qualification or equivalent What s on offer Key role within a growing renewables business Opportunity to shape Health & Safety culture and systems Competitive salary and benefits package Job Types: Full-time, Permanent Benefits: Company pension Employee discount On-site parking Work Location: In person

Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. We have an exciting opportunity for a Maintenance Surveyor to join our Property Services Team in our Thatcham, Greenham Hub covering our Berkshire Locality . The role Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to day general maintenance issues raised either internally or by our customers. You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit. You'll also be responsible for: Carrying out inspections as needed prior to, during and on completion of repairs Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction Maintaining high quality data within the property systems Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Developing own capability through continual personal and professional development to ensure knowledge is kept up to date What you'll need: To be successful in this role you will need: Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service inc damp and mould and Awaabs Law. Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works. Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets Ability to operate with commercial acumen Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills There will be some travel involved with this role across your locality so you should be happy to travel, have access to a car and a full UK driving licence.

We have an exciting opportunity for a Technical Manager - Electrical to join our Property Services team, covering the Poole, Bournemouth, Christchurch and New Forest area . The role: Reporting to the Electrical Operations Manager, this role will lead a team of electrical specialists to deliver a customer centric, high quality, value for money, property safety and compliance services for SNG. The delivery will be through a mixture of an inhouse workforce, sub-contractors, main contractors and may also use external consultants to assist delivery. Responsible to deliver the right outcome for our customer in a safe and timely way, through leading a team of electricians. Promote a positive collaborative culture of building safety and compliance. Take personal responsibility for escalating any concerns to the Building Safety & Compliance team for consideration and/or investigation. Deliver on operational elements of electrical property safety and compliance delivery across SNG's localities both residential and non-residential portfolio, within the accountable aspects of electrical. Accountable for the delivery of property safety and compliance programmes and projects to agreed performance and financial standards and targets, ensuring customer satisfaction, cost effectiveness and value for money. Set and maintain high levels of safe working practices across all areas of property maintenance and improvement services in line with health and safety legislation and Construction (Design and Management) regulations. Responsible for all aspects of service delivery and performance within the electrical property safety and compliance delivery teams to ensure that SNG's property assets are maintained and improved to protect their core value and to meet the needs and expectations of current and future customers. What you'll bring: Technical knowledge of Electrical Safety, knowledge and understanding or current electrical regulations and related building regulations. City and Guilds in Electrical Installation 2360 or, City and Guilds 2368 electrical installation level 3 or, NVQ electrical installation level 3. City and Guilds 2381 requirements for Electrical installations level 3 BS7671. City and Guilds 2391 Testing and previous experience in a supervisory role. Ability to deliver a value for money service whilst taking actions to mitigate any risks. Ability to operate with commercial acumen. Able to analyse business information and formulate metrics that deliver permanent or consolidated progress. Demonstrable experience in strategic thinking, commercial acumen and values driven behaviours to fulfil corporate plans and strategies at both a local and organisation wide level. Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation.

Property Manager Bournemouth Office-Based £30k - £35k Property Manager Office Based Mon-Fri 9am-6pm £30,000 - £35,000 DoE Your new company You will be joining a privately owned property investment company that dates back 70 years to its establishment in the 1950s, whose Head Office is based in North London. The company has a continued growth plan for the portfolio based on acquisitions, developments and conversions following a comprehensive asset management plan. Responsibilities • Managing the successful marketing of vacant flats • Liaising with tenants on maintenance issues and organising timely repairs • Liaising with tenants on ad hoc tenancy matters • Responsibility for ensuring the timely payment of rents and collection of arrears • Periodically serving notices and attending court proceedings if required • Liaison with utility companies • Dealing with deposit returns, disputes and potential deductions • Arranging and overseeing maintenance works to include full refurbishments • Carrying out regular property visits • Organising estimates for repair or maintenance works on behalf of Landlords • Arranging check-in and check-out inventories as needed • Negotiating renewals and preparing the paperwork • Checking and approving references • Authorising contractors invoices • Working with initiative and also part of a team What you'll need to succeed • Have an ability to multitask and prioritise effectively• Be adaptable and a good team player • To have a strong work and service "ethic" • Excellent written and communication skills • Ability to work effectively in a busy environment as part of a team • Strong organisational skills • Meticulous attention to detail • Happy to take the initiative, responsibility and ownership What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hard FM Supervisor Job Description We are looking for a motivated, professional, and experienced Supervisor to join our team within a Hard FM and Property Maintenance environment. The successful candidate will have strong technical knowledge, a recognised qualification in their trade, and a proactive, customer-focused approach. This role requires excellent communication skills, leadership ability, and a commitment to delivering high-quality maintenance services. Applicants must maintain a professional appearance and attitude at all times and be courteous when dealing with clients, colleagues, tenants, and contractors. Please note that all successful applicants will be required to pass an Enhanced DBS check. Key Responsibilities Maintain regular communication with the Call Centre and Client, providing updates on work progress and overall delivery. Build and maintain positive working relationships with clients and building users, ensuring they are informed of schedules, progress, and next steps. Liaise closely with the office team and Resource Controller to ensure all works programmes are effectively managed and updated. Supervise, support, and develop operatives, ensuring they have the necessary technical skills, training, and organisational support to perform effectively. Assist the Contract Manager with the scoping, pricing, planning, and delivery of works when required. Monitor works on site to ensure tasks are completed safely, efficiently, professionally, and within agreed timescales. Carry out quality inspections on completed works, documenting findings and reporting any issues for prompt resolution. Provide technical support to the Resource Controller and wider operational team. Promote and enforce Health & Safety standards at all times, including delivering toolbox talks, site assessments, and team training sessions. Conduct scaffold inspections where required and maintain accurate scaffold register records. Carry out day-to-day supervisory duties including site inspections, safety observations, quality checks, and supporting operatives and subcontractors. Resolve complex maintenance issues professionally while seeking guidance from senior management when necessary. Participate in the out-of-hours emergency call-out rota, acting as both an operative and escalation point where needed. Support the induction and ongoing development of new employees, ensuring they fully understand company standards, client expectations, and operational procedures. Skills & Competencies Minimum of 3 years experience within a Property Maintenance or Hard FM environment carrying out reactive maintenance and planned preventative maintenance (PPM). Strong technical background and supervisory experience within Hard FM services. Ability to recruit, induct, mentor, and develop staff effectively. Capable of acting as the technical lead for maintenance-related works and providing practical solutions. Strong leadership and coaching skills with the ability to drive high standards and quality performance. Comfortable working in a fast-paced and evolving environment. Excellent communication and interpersonal skills with the ability to engage professionally at all levels. Well organised with strong time management and scheduling skills. Practical understanding and application of Health & Safety procedures and regulations. Competent in Microsoft Office, particularly Excel, and able to use internal systems effectively. Ability to record and analyse information, identify recurring issues, and implement improvements. Team-oriented mindset with a willingness to share knowledge and support colleagues. Qualifications SSSTS Health & Safety qualification (Desirable) PASMA and Scaffold Inspection certification (or willingness to undertake training) CSCS Card or equivalent accreditation (Desirable) Full UK Driving Licence Experience & Knowledge Strong technical knowledge of Hard FM services (Essential) Experience completing statutory PPM tasks (Desirable) Working knowledge of SFG20 standards (Desirable) Understanding of building maintenance methods, procedures, legislation, and industry regulations Previous experience working within a Property Maintenance environment (Essential) Good IT literacy and experience using maintenance management systems Ability to manage and communicate planned schedules of work effectively Confident communicator capable of working with clients, colleagues, tenants, and subcontractors at all levels

Block Manager- Belfast Your new company Hays is proud to be working with an established and highly regarded estate agency, known for delivering an exceptional standard of service across sales, lettings, property management and block management.Following continued growth within our block management portfolio, we are now seeking an experienced and capable Block Manager, with a minimum of five years' proven block management experience, to join their team.This is an opportunity to join a professional, ambitious and service-led agency where standards matter, relationships are valued, and clients rightly expect more than the ordinary. Your new role As a Block Manager, you will be responsible for the effective management of a portfolio of residential developments, ensuring that buildings, communal areas, financial obligations and client relationships are managed with care, competence and professionalism.This position reflects the continued growth of our block management portfolio and our commitment to maintaining the highest standards of service, communication and professional oversight as that portfolio expands.You will act as a key point of contact for directors, leaseholders, shareholders, residents, contractors and other stakeholders, providing clear communication, sound judgement and practical oversight across all aspects of block management.This is a varied and important role within the business and would suit an individual who is highly organised, commercially aware, confident in dealing with people, and genuinely committed to maintaining high standards within residential development. What you'll need to succeed Minimum of five years' proven block management experience Strong organisational and communication skills Commercial awareness and confidence in stakeholder management Ability to manage multiple relationships and responsibilities effectively A professional and service-driven approach with a commitment to high standards What you'll get in return Opportunity to join a professional, ambitious and growing agency where high standards, client relationships and service delivery are at the forefront of the business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Contracts Manager - Planned works Role Purpose The Contracts Manager will lead the commercial and contractual management of planned roofing and external works programmes across the organisation's housing stock. This includes pitched and flat roof replacements, external wall repairs, cladding remediation, windows and doors, rainwater goods, external decorations, and structural fabric works. While ensuring programmes are delivered safely, compliantly, and with minimal disruption to residents. Key Responsibilities Roofing & External Works Oversight - Manage multi-year programmes covering roof renewals, external envelope upgrades, and associated compliance works. Contract Administration - Administer NEC/JCT contracts, manage variations, early warnings, extensions of time, and contract close-out. Technical Quality Assurance - Ensure roofing systems, external fabric repairs, and facade works meet specification, manufacturer requirements, and warranty conditions. Supplier Performance Management - Monitor contractor KPIs for quality construction, safety, programme adherence, and resident satisfaction. Budget & Cost Control - Validate valuations, challenge cost build-ups, forecast spend, and ensure value for money across capital programmes. Compliance & Building Safety - Ensure works comply with CDM, Building Safety Act requirements, fire safety guidance, and external wall system regulations. Risk Management - Identify and mitigate risks such as water ingress, structural deterioration, access challenges, and weather-related delays. Stakeholder Engagement - Coordinate with asset management, resident engagement, procurement, and external consultants. Dispute Resolution - Manage claims, defects, and contractual disputes to protect the organisation's commercial position. Reporting & Data - Produce clear reports on progress, risks, spend, and contractor performance for senior leadership. Essential Skills & Experience Roofing & External Fabric Knowledge - Strong understanding of pitched/flat roofing systems, external wall construction, cladding, and building envelope performance. Social Housing Experience - Knowledge of resident-centred delivery, decency standards, and asset management strategies. Contract Law & Procurement - Experience with public sector procurement routes and contract forms (NEC/JCT). Technical & Commercial Acumen - Ability to interpret technical drawings, challenge contractor proposals, and ensure cost-effective delivery. Health & Safety Awareness - Understanding of CDM, working-at-height requirements, scaffolding, and safe access arrangements. Communication & Negotiation - Skilled in managing contractors, consultants, and internal stakeholders. Desirable Qualifications Construction ticks or accreditations Experience with external wall systems, roofing warranties, or cladding remediation. Familiarity with asset management systems and programme management tools. Personal Attributes Confident in challenging quality construction and driving high-quality outcomes. Strong commitment to resident safety, building integrity, and long-term asset performance. Able to balance commercial rigour with empathy and public-sector accountability. What to do Next If you are interested in the above position, apply online or reach out to a member of the Hays Property Team.

Regional Support Associate - Single Family Housing Job description 35k (travel will be reimbursed) Derby, Northampton and Essex - will need to drive across all 3 sights. Permanent, 9:00-5:30, Full time Covering areas such as Derby, Northampton and Essex and reporting to the a Regional Manager, the Single-Family Homes Divisional Support Associate will provide comprehensive administrative and operational support to ensure smooth delivery of services across the division. This role combines customer service, coordination, and on-site responsibilities to maintain high standards of property management and client satisfaction Job requirements Key Tasks Administrative & Customer Service: Act as the first point of contact for customer inquiries, providing timely and professional responses. Maintain accurate records of customer interactions, appointments, and service requests. Prepare and update documentation related to property management and compliance. Viewing Coordination: Assist with scheduling and confirming property viewings with clients and agents. Ensure properties are prepared and presentable for viewings. Liaise with internal teams to manage viewing calendars efficiently. Inventory & Defect Management: Conduct property inventories and maintain detailed records. Perform defect checks and report findings to relevant teams for resolution. Track progress of repairs and ensure timely completion. Supplier & Contractor Organisation: Coordinate with suppliers and contractors for maintenance, repairs, and property services. Manage supplier schedules and ensure compliance with company standards. Monitor service quality and escalate issues where necessary. On-Site Responsibilities: Attend properties for inspections, inventories, and defect checks. Oversee contractor work and verify completion to required standards. Support operational activities during peak periods or urgent situations. General Responsibilities Act at all times in line with the Company Values, integrating these in to all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for them in your conduct during working hours and in all contact with customers and third parties connected with the business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time Specifications Essential Access to a car to travel to sites (mileage will be reimbursed at government rate) Full UK Driving Licence Strong organisational and time-management skills. Excellent communication and customer service abilities. Proficiency in Microsoft Office and property management systems (training provided). Ability to work independently and as part of a team. Previous experience in property management or a similar role is desirable. Highly organised, deadline-driven, and able to manage multiple roles simultaneously. Comfortable working autonomously and taking ownership of processes Actively embrace and work within the Company Values. Take responsibility for your own learning and development Able to show an understanding of and commitment to good customer care. Self-motivated, with high energy and enthusiasm Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our clients are expanding their commercial team out of their Watford office. They are looking for a Quantity Surveyor who can share in this growth ethos. Honesty, integrity and teamwork will be at the heart of what they do. Ideally they are looking for Quantity Surveyor with experience dealing and working with direct labour teams of people , time sheets etc . Any background in painting, brickwork or plastering or roofing , or civils or new builds in terms of QS could work for this role along with tendering ,estimating and refurbishments but dealing and working with direct teams is a big tick . £69,400 inc car allowance ( 6700) plus fuel card , Profit share (last year 9.33% ), private health, pension, life etc They are looking for an enthusiastic, people focused and entrepreneurial Quantity Surveyor to join their dedicated commercial and operational team, who specialise in Painting and Decorating and associated planned refurbishment works to the public, private, residential and educational sector . Painting background isn't essential , though if you have any exposure in regards to QS in that regard then definitely highlight it in your Cv as its a big plus to them . They have been an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units, so very well established . They are looking for an experienced Quantity Surveyor to work as part of their fantastic Painting team. The main customer base will be Social Housing and Council/ Local authority , Housing Associations so worth mentioning any experience ( on your CV ) in these sectors or projects you've worked as this could be beneficial . They value their employees and offer an exceptional benefits package the chance to be a part of their prosperous long-term future that is full of potential, development and opportunity. Be part of the company profit share scheme (14% of base salary achieved last year) Private mileage scheme and a fuel card Let us help you prepare for your future with an enhanced employer pension contribution of up to 7% OR a savings scheme. Life, Medical and Permanent Health Insurance Annual leave, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year. Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice. Annual pay reviews Enhanced maternity/ paternity pay. Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family, and Specsavers vouchers The Quantity Surveyor role: As a Quantity Surveyor , you will actively tender, estimate and measure onsite and also liaise with direct labour at the client . We can offer a variety of works including established frameworks and core contracts with prestigious clients within the public, and residential sector as well as our services covering into the retirement living, commercial and education sectors too. Specifically, you will: Measure and prepare cost estimates for contracts and tenders, highlighting any commercial risks. Prepare cost value reconciliations for contracts, identifying commercial risks and opportunities to ensure correct contract planning from the outset. Work closely with the Contracts Manager to ensure productivity labour targets are agreed and issued before contract start, including direct labour incentives where possible. Build strong client and supplier relations, to ensure any variations and progress of contracts are discussed and mutual solutions are sought, always. Complete and analyse weekly reporting from site, ensuring it has adequate cost information (including labour rates and performance expectations, budgets, value, progress, quality, and safety) What will you bring as Quantity Surveyor? You will be inquisitive, organised, and honest as well as being a genuine 'people person' who thrives when collaborating with clients, trade teams and immediate colleagues. Fostering a real 'working together' environment, whilst building valued long-term relationships. Proven experience in a similar estimating and surveying role. Experience of the commercial management of projects from tender and estimation stages through to final account. Experience of successfully managing a value of works up to £3 million annually. Entrepreneurial spirit, with a key eye for identifying business opportunities, and areas for negotiation and better gains. You will describe yourself as commercial, analytical, and accurate in your approach.

Mobile Grounds Maintenance Operative The main purpose of this role is to provide an effective grounds maintenance service. Our client is looking for a Grounds Maintenance Operatives / Van Driver for their mobile grounds team in Bromley covering commercial sites and Industrial sites across south part of London. The van will need to be kept overnight at the operatives property as it is mobile working. Candidates should have: Experience within the grounds maintenance industry. Experience in the use of pedestrian and handheld equipment is essential, ride on machinery & PA1/PA6 are desirable. Good time management skills and the ability to work in a demanding environment. Enthusiasm, good communication skills and a good understanding of health and safety are essential. Ideally have a full, clean driving licence Van driving experience Will understand and subscribe to the importance of working as a team Reliable and conscientious with a can-do attitude A willingness to learn Ability to work on one s own initiative When joining the team, you ll be completing a range of services from grass cutting to bedding, as well as working in a variety of places including estates and parks. You ll be working within a team consisting of like-minded individuals as well as working alongside complete experts in the form of our team leaders, managers, and supervisors, who you can learn and grow from. Working Hours: 40 Hours per week ( 7.30am to 4.00pm ) Monday to Friday plus overtime Rate of Pay: £13.50 - £14.50 per hour depending on experience This could be a temp to perm position. Immediate start and paid weekly.

Building Manager Bromley Perm 9-5;30 45k To be responsible for letting void properties and delivering an excellent service to all of our customers, being the dedicated point of contact for all customers within the designated portfolio; building and maintaining excellent customer relationships and ensuing each property is let quickly to minimize loss of rental income. Job requirements Essential Proven experience within a customer-focused, PRS or hospitality environment. Required authority, skill and support to creatively address customer needs across the portfolio. Outstanding IT skills, being tech savvy with strong familiarity or previous experience and know-how using and juggling multiple apps and systems, along with Microsoft Excel, PowerPoint, Outlook & Word experience. Actively embrace and work within the Company Values. Able to show an understanding of and commitment to good customer care. Able to show an understanding of and commitment to property services and managing landlord and customer relationships. Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents. Strong attention to detail. Ability to work in a varied and demanding role with appropriate supervision. Ability to work to strict deadlines and be organised and efficient. Demonstrable experience and ability to use ICT packages i.e. Microsoft Word and Excel. Desirable IRPM, ARLA qualification or equivalent Knowledge and experience of using Qube, HubSpot or Fixflo Job responsibilities Key tasks Customer service/ customer conta ct Creating good customer relationships with all customers (existing and prospective) by sending regular updates and communication in a professional manner. Formulating action plans for all ongoing customer issues until a resolution is achieved. Welcoming all new customers , registering new applicants on our IT system; taking enquires from prospective or existing customers and matching with them properties suitable to their needs. Property Management Work with Procurement Manager to review soft and hard FM contracts and monitor contract performance. Seek appropriate support from surveyors and specialist contractors where necessary to diagnose and resolve complex repair issues. Deal with any anti-social behaviour issues as and when they arise and in line with of their policies. Carry out internal and external communal inspections and complete and file inspection reports for future reference. Work with the management team to formulate a long-term plan for the buildings you manage. Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the contractors, caretakers or cleaners as required. You will be expected to manage contractors as part of your role. Log, instruct and oversee completion of mid tenancy repairs or defects (where applicable). To chase and manage contractors or responsible parties accordingly to ensure jobs are completed within required SLAs and defects are also reported in line with defect reporting process. To escalate to superiors where repairs or defects are not undertaken within SLAs. Staff Management Managing onsite staff (e.g. Concierge/admin staff), ensuring key day-to-day tasks are completed and daily handover undertaken. Manage rota for onsite staff, arranging cover for annual/sick leave where requirement and submitting information for payroll. Arrange ongoing training for onsite staff and undertake annual performance review. Health & Safety Maintain 100% compliance for gas, electric, asbestos, FRAs, personal safety device usage, legionella testing. Report near misses and incidents in line with of H&S procedures. Ensure all voids are H&S compliant (i.e. ensure valid gas certificate, electrical safety cert, EPCs, smoke alarms). Budget Management Approve invoices for all completed works to ensure contractors are paid swiftly on receipt of invoice. Manage day to day expenditure to ensure it is in line with opex budget and draft budgets following stabilisation of asset. Manage dilapidations and deposit deductions following check out inspection with assistance of lettings admin/onsite staff. Creating a specification for void works, establishing costs and timescales for works. Lettings Taking payments, rent, move in monies and fees, checking all deposits are registered. Managing the lettings and offer process from end to end, including arranging and undertaking viewings and checking in appointments with customers and agents; handling multiple offers and confirming offer details to customers; conducting market research to identify local trends and market rents and taking action on all feedback after viewing to ensure required improvements are made. Ensure all our advertisements are up to date and refreshed on a regular basis. Send completed deal sheets to Lease & Contract Coordinator and assist in customer communications during referencing and deal progression. Ensure property is let in a good condition (i.e. that it is clean and there are no outstanding repairs) and undertake check in inventory report. Qualify applicants by ensuring customer conforms with right to rent requirements (checking ID in person and taking photographic proof), passing the proof to the relevant team members and starting the reference checks. Dealing with tenancy surrenders, goods removal and vacating customers. Liaise with Credit Controller to include ensuring outstanding monies are collected, notices served and updating status on CRM system and then passing on to relevant parties. Manage tenancy renewals, ensuring customers qualify for renewal prior to offering renewal terms and sending renewal deal sheets to leasing manager. Update Digital Marketing Manager on voids list. Provide monthly report on competitors and local market conditions. Updating team with surrender, voids and under offer information. General Responsibilities Keeping up to date records of all customer contact on IT system to ensure a full audit trail exists. Keeping scheme information details for your patch up to date with key information and ongoing issues for utilisation by the team to ensure continuity of service during periods of leave. Act at all times in line with the Company Values, integrating these into all work practices. At all times follow the financial regulations, policies and procedures Understand the importance of taking care of one's own health and safety and that of others; following the guidance outlined in the Safety Management System. Maintain accurate records at all times (both computerised and manual). To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for the brand in your conduct during working hours and in all contact with customers and third parties connected with the business. Ensure good inter-team working relationships and strong communication with both internal and external customers at all times to ensure they delivers the best possible service. Effectively utilise systems and digital platforms such as Aircall, Hubspot, FixFlo and Qube. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. To provide cover of 'Front of House' staff when they are on leave. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Divisional Manager - Social Housing Repairs and Maintenance Up to 85k plus package Permanent Based in Bath Our client is an innovative and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Divisional Manager to join their team based in Bath. The key function of this role is to lead and manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality, customer focused and commercially driven service is delivered across the division. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance service across our client's property portfolio, ensuring properties meet the required housing and quality standards whilst maximising resident satisfaction and contributing to overall business performance and financial strength. To ensure all activities undertaken meet the client's business objectives, turnaround times, key performance indicators and quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from residents and customers. To maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Manage escalated complaints including disrepair cases and Environmental Health Notices. To effectively manage divisional budgets and authorise expenditure within agreed limits, ensuring maximum cost effectiveness and strong financial performance. To ensure compliance across repairs and void operations in respect of governance, statutory and regulatory requirements, including health and safety legislation. To provide leadership, direction and performance management to operational teams, driving continuous improvement, service excellence and commercial success across the division. Please apply online or call Mia on (phone number removed).

Job Overview: Junior Project Manager Position: Junior Project Manager Location: Mansfield (covering local council properties) Salary: 30,000 to 34,000 per annum Employment Type: Permanent A permanent opportunity has arisen for a Junior Project Manager to join a maintenance contractor based in Mansfield. The role focuses on coordinating and overseeing day-to-day repair and maintenance works across local council properties and social housing stock. This position is well-suited to someone with foundational experience in construction or property maintenance looking to take the next step in their career. Key Responsibilities Coordinate daily reactive repairs, planned maintenance, and void works on council housing. Liaise with local authority representatives, tenants, and internal trade teams to ensure smooth service delivery. Monitor project timelines, material requirements, and resource allocation to meet strict deadlines. Conduct on-site inspections to quality check completed maintenance works and ensure high standards. Assist with health and safety compliance, method statements, and site risk assessments. Candidate Requirements Previous experience in a junior management, supervisory, or project coordination role within the construction or social housing sectors. Practical understanding of property maintenance and day-to-day repair operations. Strong organisational skills with the ability to manage schedules and log project updates digitally. Clear, professional communication skills for handling tenant enquiries and client liaison. Full UK driving licence.

Divisional Manager - Social Housing Repairs and Maintenance Up to 85k plus package Permanent Based in Huntingdon Our client is an innovative and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Divisional Manager to join their team based in Huntingdon. The key function of this role is to lead and manage the team of Supervisors and trades delivering the repairs and voids service, ensuring a high quality, customer focused and commercially driven service is delivered across the division. Key Responsibilities Additional duties include: To lead and ensure the efficient management of the reactive repairs and maintenance service across our client's property portfolio, ensuring properties meet the required housing and quality standards whilst maximising resident satisfaction and contributing to overall business performance and financial strength. To ensure all activities undertaken meet the client's business objectives, turnaround times, key performance indicators and quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from residents and customers. To maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Manage escalated complaints including disrepair cases and Environmental Health Notices. To effectively manage divisional budgets and authorise expenditure within agreed limits, ensuring maximum cost effectiveness and strong financial performance. To ensure compliance across repairs and void operations in respect of governance, statutory and regulatory requirements, including health and safety legislation. To provide leadership, direction and performance management to operational teams, driving continuous improvement, service excellence and commercial success across the division. Please apply online or call Mia on (phone number removed).

Our client, a well-established and highly respected provider within the social housing and property services sector, is seeking an experienced Tenant Liaison Officer to join their growing team. This is an excellent opportunity for a customer-focused professional who is passionate about resident engagement and delivering exceptional service throughout planned maintenance, refurbishment, and regeneration projects. The Role As Tenant Liaison Officer, you will act as the key point of contact between residents, site teams, and stakeholders, ensuring clear communication and a positive customer experience throughout the duration of works. You will play a vital role in building trust with residents, managing expectations, and helping projects run smoothly with minimal disruption. Key Responsibilities Serve as the primary contact for tenants and residents before, during, and after planned works. Build and maintain positive relationships with residents, addressing concerns and resolving issues promptly. Keep residents informed of project timelines, progress updates, and any changes to planned works. Conduct pre-start visits, resident consultations, and customer satisfaction surveys. Support vulnerable residents and ensure any additional needs are identified and accommodated. Work closely with site managers, contractors, and housing teams to facilitate access and resolve resident concerns. Investigate and manage complaints, ensuring a high standard of customer care at all times. Maintain accurate records of resident interactions, feedback, and project communications. Assist in achieving resident satisfaction and customer service performance targets. Candidate Requirements Previous experience in a Tenant Liaison Officer, Resident Liaison Officer, Housing Officer, Customer Service, or similar customer-facing role. Experience working within social housing, planned maintenance, refurbishment, repairs, or construction environments. Excellent communication, relationship-building, and conflict-resolution skills. Ability to engage effectively with residents from diverse backgrounds. Strong organisational and administrative skills. Proficiency in Microsoft Office applications. Full UK driving licence essential Desirable Knowledge of social housing maintenance programmes, retrofit, decarbonisation, or regeneration projects. Experience supporting vulnerable residents and community engagement initiatives. Relevant housing, customer service, or resident engagement qualifications. If you are an empathetic and proactive professional with a passion for resident engagement and customer service excellence, we would love to hear from you.

Our client delivers multidisciplinary construction consultancy services across real estate, regeneration and infrastructure programmes throughout the UK. Combining commercial excellence, strategic leadership and global capability, they help clients deliver complex projects with confidence. Our client has built a reputation for technical expertise, independent commercial advice and a collaborative, people-centred culture. They combine the agility of a specialist consultancy with the strength and reach of a global organisation. As their Infrastructure division continues to expand across the South of England, they are seeking an accomplished Commercial Project Director to lead the commercial delivery of major Energy, Utilities and Infrastructure programmes. The Role This is a high-profile leadership opportunity for an experienced commercial professional who thrives in complex delivery environments and enjoys working closely with clients to shape successful outcomes. You will act as a senior commercial adviser across significant programmes, providing strategic direction, commercial governance and NEC expertise while helping drive the continued growth of the Commercial Management offering. Operating as a trusted partner to clients and stakeholders, you will lead commercial teams, influence programme-level decisions and contribute to the long-term development of the business across the Southern region. Reporting to the Director of Infrastructure, you will play a central role in business growth, service delivery, operational performance and team development. Key Responsibilities Provide strategic commercial leadership across major Energy, Utilities and Infrastructure programmes from inception through to final account. Lead and develop a growing commercial capability across the South of England. Serve as a senior NEC adviser, supporting clients with contract strategy, risk management and commercial decision-making. Establish and maintain effective commercial governance frameworks that support successful programme delivery. Oversee forecasting, cost reporting, valuations, change control, claims management and final account negotiations. Provide commercial leadership on complex issues requiring senior judgement and stakeholder engagement. Build trusted relationships with senior client representatives, programme teams and delivery partners. Lead, mentor and develop commercial professionals across multiple commissions and projects. Support business development activities including client engagement, bidding, proposals and presentations. Work collaboratively with senior leadership to shape the future direction and growth of Commercial Management services. Drive continuous improvement initiatives, embedding best practice and lessons learned across the business. Support recruitment, succession planning and capability development within the Southern commercial team. Contribute to regional growth strategies and identify opportunities to expand services and strengthen client relationships. About You Essential Experience Significant experience operating at Senior Commercial Manager, Commercial Lead or Director level within major infrastructure environments. Strong expertise in NEC3 and NEC4 contract administration and commercial management. Proven background delivering commercial services across Energy, Utilities or large-scale Infrastructure programmes. Demonstrated success managing complex commercial portfolios and senior stakeholder relationships. Degree or HNC qualified in Quantity Surveying, Commercial Management or a related discipline. MRICS, MCICES or equivalent professional accreditation. Strong commercial acumen with the ability to balance strategic thinking and practical delivery. Experience leading multidisciplinary teams and managing high-profile client relationships. Established industry network within the Infrastructure, Utilities or Energy sectors. What They're Looking For They are seeking an individual who combines strong commercial leadership with the ability to influence, inspire and build trusted relationships. You'll be: A strategic thinker with sound commercial judgement. Comfortable operating at senior stakeholder and board level. Pragmatic, solutions-focused and delivery-oriented. Passionate about developing people and creating high-performing teams. Collaborative, credible and professional in your approach. Motivated by growth, innovation and continuous improvement. Confident leading change and driving business performance. What's on Offer? This is an opportunity to play a leading role within a growing consultancy. The successful candidate will benefit from: The opportunity to lead commercial delivery on nationally significant infrastructure and energy programmes. A key leadership role with influence over regional growth and business strategy. Direct engagement with major clients and decision-makers. The opportunity to shape and expand the Commercial Management service offering across the South. Flexible working and a supportive, people-focused culture. Exposure to some of the UK's most complex and high-profile capital programmes. Clear career progression within a growing business with global backing. A competitive salary and comprehensive benefits package. Apply: Contact Hayley Woodruff on (phone number removed) or apply with your CV to (url removed) Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM