SOUTH HOLLAND DISTRICT COUNCIL
Spalding, Lincolnshire
Housing Operations Manager - Tenancy Services and Income Recovery Contract Type: Fixed Term Contract Contract Duration (Fixed Term): 2 years Full Time / Part Time: Full Time Location: Spalding Salary Range: £50,269 - £55,794 per annum Closing Date: 26/07/2026 We're looking for an ambitious and forward-thinking Housing Neighbourhood Operations Manager to lead a key area of our Housing Landlord Service and help drive the next phase of improvement, performance and customer excellence. This role is 2-year fixed-term with the intention to make permanent. Working alongside the Service Director - Housing and as a key member of the housing leadership team, you'll play a pivotal role in ensuring residents receive high-quality, responsive and customer-focused services. South Holland District Council is a council landlord based in South Lincolnshire managing 4,000 homes including 1,000 Sheltered Housing homes. Rated C2 by the Regulator of Social Housing in 2025, with a transformation programme focussed on ongoing service improvement and transformation, placing residents at the heart of everything we do. Your portfolio will include: Tenancy management Income collection and rent performance Anti-social behaviour services Independent living and sheltered housing services Neighbourhood and estate management Service improvement and performance management You will lead housing services, driving performance, compliance and continuous improvement. Working with Members, partners and residents, you will ensure services remain responsive, effective and customer focused. What You'll Bring We're looking for a confident and credible housing professional who can combine strategic thinking with strong operational leadership. You will be able to demonstrate: Significant experience of leading housing management / neighbourhood services within social housing Strong knowledge of housing legislation, regulation and landlord responsibilities Strong financial awareness and experience managing service budgets and resources A customer-focused approach with a passion for improving outcomes for residents. Benefits We offer excellent terms and conditions of employment including: Access to the Local Government Pension Scheme - enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life Generous annual leave scheme plus option to buy more Employee Assistance Programme Employee Benefits Platform including retail, holiday, and leisure discounts Cycle to work scheme Flu Jabs Free Eye Test voucher for regular screen users Flexible Working Policy Agile Working Policy Car Mileage reimbursement Long service recognition Excellent career progression and training opportunities Certain restrictions may apply We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty. About Us Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South and East Lincolnshire Councils Partnership - the largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work. The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website. The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually / in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
17/07/2026
Contract
Housing Operations Manager - Tenancy Services and Income Recovery Contract Type: Fixed Term Contract Contract Duration (Fixed Term): 2 years Full Time / Part Time: Full Time Location: Spalding Salary Range: £50,269 - £55,794 per annum Closing Date: 26/07/2026 We're looking for an ambitious and forward-thinking Housing Neighbourhood Operations Manager to lead a key area of our Housing Landlord Service and help drive the next phase of improvement, performance and customer excellence. This role is 2-year fixed-term with the intention to make permanent. Working alongside the Service Director - Housing and as a key member of the housing leadership team, you'll play a pivotal role in ensuring residents receive high-quality, responsive and customer-focused services. South Holland District Council is a council landlord based in South Lincolnshire managing 4,000 homes including 1,000 Sheltered Housing homes. Rated C2 by the Regulator of Social Housing in 2025, with a transformation programme focussed on ongoing service improvement and transformation, placing residents at the heart of everything we do. Your portfolio will include: Tenancy management Income collection and rent performance Anti-social behaviour services Independent living and sheltered housing services Neighbourhood and estate management Service improvement and performance management You will lead housing services, driving performance, compliance and continuous improvement. Working with Members, partners and residents, you will ensure services remain responsive, effective and customer focused. What You'll Bring We're looking for a confident and credible housing professional who can combine strategic thinking with strong operational leadership. You will be able to demonstrate: Significant experience of leading housing management / neighbourhood services within social housing Strong knowledge of housing legislation, regulation and landlord responsibilities Strong financial awareness and experience managing service budgets and resources A customer-focused approach with a passion for improving outcomes for residents. Benefits We offer excellent terms and conditions of employment including: Access to the Local Government Pension Scheme - enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life Generous annual leave scheme plus option to buy more Employee Assistance Programme Employee Benefits Platform including retail, holiday, and leisure discounts Cycle to work scheme Flu Jabs Free Eye Test voucher for regular screen users Flexible Working Policy Agile Working Policy Car Mileage reimbursement Long service recognition Excellent career progression and training opportunities Certain restrictions may apply We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty. About Us Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South and East Lincolnshire Councils Partnership - the largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work. The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website. The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually / in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
Supported Housing Manager Pay rate: 15.29 PAYE or 20.31 Umbrella per hour Job Type: Temporary Contract - Rolling 1 Month Hours: 25 hours per week Location: Nottingham NG6 Driving Licence Required: Yes DBS: Enhanced DBS with Adult Barred List Required The Role We are recruiting for a Supported Housing Manager to deliver a high-quality housing management and support service within sheltered housing accommodation for customers aged 55 and over. The service is designed to enable customers to live independently, safely and with choice and control over their lives, whilst being part of a secure and supportive community environment. You will play a key role in ensuring residents receive effective housing management support, maintaining scheme standards and promoting customer wellbeing. Day-to-Day Responsibilities Manage referrals and facilitate property viewings, assessing housing and support needs to ensure suitability for the service. Conduct settling-in visits 2-4 weeks after customers move into their home. Complete six-monthly tenancy and household audits, as well as reviews following any change in circumstances. Support customers with rent management, including advice on arrears prevention and repayment plans. Provide guidance on welfare benefits, welfare reform, budgeting and financial inclusion. Ensure customers' homes remain safe by supporting repair reporting and managing anti-social behaviour concerns. Promote independent living by maintaining links with community resources, healthcare providers and specialist support services. Signpost customers to appropriate external agencies and support networks. Coordinate minor maintenance and handy person services, including small household tasks and adaptations. Work closely with asset management teams to identify and support residents affected by planned maintenance programmes. Arrange referrals for aids and adaptations to help customers remain independent and ensure their accommodation meets their needs. Monitor health, safety and cleanliness standards across schemes. Maintain accurate records and ensure compliance with safeguarding, health and safety and data protection requirements. Skills and Experience Required Essential Experience supporting older or vulnerable people within housing, care, support or community-based services. Knowledge of housing management, tenancy agreements and residents' rights and responsibilities. Understanding of welfare benefits, welfare reform and financial inclusion. Knowledge of safeguarding responsibilities, including adult safeguarding procedures. Awareness of health, care, support and advice services available within local communities. Experience working with statutory agencies and partner organisations. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage and prioritise a varied workload. Ability to work independently, including lone working within the community. Good IT skills, including Microsoft Word, Excel and Outlook. Full UK driving licence and access to a vehicle. Compliance Requirements Enhanced DBS Check with Adult Barred List. Full UK Driving Licence. Right to work in the UK. To apply for the Supported Housing Manager position, please submit your CV for consideration.
09/07/2026
Seasonal
Supported Housing Manager Pay rate: 15.29 PAYE or 20.31 Umbrella per hour Job Type: Temporary Contract - Rolling 1 Month Hours: 25 hours per week Location: Nottingham NG6 Driving Licence Required: Yes DBS: Enhanced DBS with Adult Barred List Required The Role We are recruiting for a Supported Housing Manager to deliver a high-quality housing management and support service within sheltered housing accommodation for customers aged 55 and over. The service is designed to enable customers to live independently, safely and with choice and control over their lives, whilst being part of a secure and supportive community environment. You will play a key role in ensuring residents receive effective housing management support, maintaining scheme standards and promoting customer wellbeing. Day-to-Day Responsibilities Manage referrals and facilitate property viewings, assessing housing and support needs to ensure suitability for the service. Conduct settling-in visits 2-4 weeks after customers move into their home. Complete six-monthly tenancy and household audits, as well as reviews following any change in circumstances. Support customers with rent management, including advice on arrears prevention and repayment plans. Provide guidance on welfare benefits, welfare reform, budgeting and financial inclusion. Ensure customers' homes remain safe by supporting repair reporting and managing anti-social behaviour concerns. Promote independent living by maintaining links with community resources, healthcare providers and specialist support services. Signpost customers to appropriate external agencies and support networks. Coordinate minor maintenance and handy person services, including small household tasks and adaptations. Work closely with asset management teams to identify and support residents affected by planned maintenance programmes. Arrange referrals for aids and adaptations to help customers remain independent and ensure their accommodation meets their needs. Monitor health, safety and cleanliness standards across schemes. Maintain accurate records and ensure compliance with safeguarding, health and safety and data protection requirements. Skills and Experience Required Essential Experience supporting older or vulnerable people within housing, care, support or community-based services. Knowledge of housing management, tenancy agreements and residents' rights and responsibilities. Understanding of welfare benefits, welfare reform and financial inclusion. Knowledge of safeguarding responsibilities, including adult safeguarding procedures. Awareness of health, care, support and advice services available within local communities. Experience working with statutory agencies and partner organisations. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage and prioritise a varied workload. Ability to work independently, including lone working within the community. Good IT skills, including Microsoft Word, Excel and Outlook. Full UK driving licence and access to a vehicle. Compliance Requirements Enhanced DBS Check with Adult Barred List. Full UK Driving Licence. Right to work in the UK. To apply for the Supported Housing Manager position, please submit your CV for consideration.
Eden Brown are seeking a highly efficient Sheltered Scheme Manager on a 3 month contract situated in Manchester This will involve covering a Sheltered Scheme in North Manchester The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.
09/07/2026
Contract
Eden Brown are seeking a highly efficient Sheltered Scheme Manager on a 3 month contract situated in Manchester This will involve covering a Sheltered Scheme in North Manchester The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.
Hays Construction and Property
Burton-on-trent, Staffordshire
Your new company You will be joining a well-established housing provider committed to delivering safe, supportive, and high-quality housing services for older residents. Due to a period of short-term cover, an opportunity has arisen for an experienced Scheme Manager to support the day-to-day operation of an Over 55s housing scheme, ensuring residents receive excellent service and support. Your new role As Scheme Manager, you'll be responsible for the day-to-day running of the scheme, ensuring residents are supported, properties are well managed, and all health & safety and compliance requirements are met. Key responsibilities will include: Act as the main point of contact for residents and external agencies. Carry out resident welfare checks and respond to low-level support needs. Manage tenancies, property viewings, and void properties. Complete health & safety inspections and maintain compliance records. Raise repairs and monitor contractor performance. Maintain accurate records and escalate safeguarding concerns where required. What you'll need to succeed Previous experience in scheme management, sheltered housing, or older people's services. A good understanding of safeguarding and health & safety requirements. Experience managing tenancy-related issues, resident queries, and repairs. Strong IT and record-keeping skills. An Enhanced DBS (ideally registered on the Update Service). A valid driving licence and access to your own vehicle. What you'll get in return Early finish every Friday (4:00pm finish). Full-time hours, Monday to Friday. Temporary contract with an immediate start. A varied and rewarding role within a supportive housing environment. What you need to do now Click Apply to be considered for this role. If you would like any further information or would like to discuss the opportunity in more detail, please contact Yarna on (phone number removed). If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussion.about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
09/07/2026
Seasonal
Your new company You will be joining a well-established housing provider committed to delivering safe, supportive, and high-quality housing services for older residents. Due to a period of short-term cover, an opportunity has arisen for an experienced Scheme Manager to support the day-to-day operation of an Over 55s housing scheme, ensuring residents receive excellent service and support. Your new role As Scheme Manager, you'll be responsible for the day-to-day running of the scheme, ensuring residents are supported, properties are well managed, and all health & safety and compliance requirements are met. Key responsibilities will include: Act as the main point of contact for residents and external agencies. Carry out resident welfare checks and respond to low-level support needs. Manage tenancies, property viewings, and void properties. Complete health & safety inspections and maintain compliance records. Raise repairs and monitor contractor performance. Maintain accurate records and escalate safeguarding concerns where required. What you'll need to succeed Previous experience in scheme management, sheltered housing, or older people's services. A good understanding of safeguarding and health & safety requirements. Experience managing tenancy-related issues, resident queries, and repairs. Strong IT and record-keeping skills. An Enhanced DBS (ideally registered on the Update Service). A valid driving licence and access to your own vehicle. What you'll get in return Early finish every Friday (4:00pm finish). Full-time hours, Monday to Friday. Temporary contract with an immediate start. A varied and rewarding role within a supportive housing environment. What you need to do now Click Apply to be considered for this role. If you would like any further information or would like to discuss the opportunity in more detail, please contact Yarna on (phone number removed). If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussion.about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
