85 jobs found

Job Title: Site Manager Social Housing Planned Works Contractor Exeter & Taunton Areas Permanent Position Immediate Start Available £43,000 - £45,000 per annum Company Van or Car Allowance Benefits About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee planned maintenance and refurbishment works across occupied social housing properties throughout the Exeter and Taunton areas. The Role As Site Manager, you will be responsible for the successful delivery of planned works programmes within the social housing sector. Managing site operations from inception through to completion, you will ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction. Working closely with residents, subcontractors, client representatives and internal teams, you will play a key role in maintaining excellent health and safety standards while ensuring a positive customer experience throughout the duration of the works. Day-to-Day Responsibilities Managing planned works projects across occupied social housing properties. Overseeing site teams, subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections and quality checks. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, housing officers and client representatives to provide updates and resolve issues. Monitoring project progress and reporting to Contracts Managers and senior management. Managing materials, labour and subcontractor performance. Ensuring works are completed to agreed specifications and quality standards. Supporting the completion of project documentation, reports and handovers. Promoting excellent customer service and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager within social housing planned works, refurbishment or maintenance projects. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) certification essential. Valid First Aid at Work certificate essential. CSCS Card. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Ability to manage multiple workstreams and meet project deadlines. Strong problem-solving skills and attention to detail. Full UK driving licence. Experience working within occupied social housing environments is highly desirable. What's on Offer Permanent position with immediate start available. £43,000 - £45,000 per annum. Company van or car allowance. Benefits package. Opportunity to work with a well-established and growing social housing contractor. Long-term pipeline of planned works projects. Supportive management team and career progression opportunities. Varied and rewarding role delivering essential improvements to local communities. Please apply or contact Kirsty at Build Recruitment for further details on (phone number removed).

Purpose Temporary Accommodation Officer Temporary Accommodation Officer To provide effective day to day housing management for temporary accommodation owned or directly managed by the Council, ensuring properties are safe, well maintained, and compliant with all relevant legislation, policies and standards. To maintain high property standards by carrying out inspections, investigations and follow up actions in response to complaints, repairs issues, damp and mould concerns, anti social behaviour, and tenancy/licence breaches. The postholder ensures that issues are resolved promptly through direct action, coordination with contractors, and enforcement of tenancy/licence terms. To work closely with internal teams, partners and statutory agencies to ensure that breaches of tenancy/licence agreements are identified early, addressed appropriately and escalated when necessary, using all available enforcement tools to protect residents and the Council. To deliver a resident focused service by providing clear communication, practical support, and a strong presence within temporary accommodation settings, ensuring that households feel supported, listened to and safe throughout their stay. The role plays a pivotal part in helping residents stabilise and prepare for their move into a safe and sustainable settled home. Deliver a specialist aspect of service delivery, which engages customers / stakeholders and enables them to make effective use of the service. Temporary Accommodation Officer The service is delivered to the quality, organisational and professional standards required Customer / stakeholder expectations are managed in relation to what can be delivered. The service meets organisational requirements and reflects customer / stakeholder requirements / needs, within organisational constraints. Maintain all required records and information. Analyse and interpret complex information, for input into reports. Procedures are adhered to and all information is correctly recorded and processed. Accurate, complete and relevant information / records / reports are provided for internal and/or external use. Develop specialist documents / materials / activities to support / promote the service area. All materials / activities are delivered to the required standards and timescales. Communications are clear, well planned and effectively targeted. Experience ? Experience delivering frontline housing management services, preferably in temporary accommodation, social housing or similar settings. ? Experience working directly with residents in a diverse, multi-cultural environment, including vulnerable or high-need households. ? Experience carrying out property inspections, identifying health and safety concerns and specifying or escalating necessary works. ? Experience managing tenancy/licence breaches, ASB, arrears or abandonment cases, including taking proportionate enforcement action. ? Experience handling complaints and repairs issues, including damp and mould, disrepair, contractor performance concerns and resident disputes. ? Experience working collaboratively with other services, including Repairs, ASB teams, Social Care, Environmental Health, Managing Agents and external partners. ? Experience maintaining accurate records on housing management systems, updating casework, inspections, contacts and actions in line with audit expectations. ? Experience supporting residents with housing-related advice, tenancy sustainment, safeguarding concerns or signposting to specialist agencies. Indicative Qualifications

Liaison Officer Basildon 35,000 - 40,000 + Fixed Term Contract (12-18 months) + Family Run Business + Career Progression + Supportive Team + Package + Immediate Start Are you a people-focused professional with experience managing customer relationships, coordinating stakeholders or working within property management? Are you looking for a role where your communication skills can make a real difference while becoming an integral part of a close-knit, growing business? This is an exciting opportunity to join a successful, family-run construction company delivering a major cladding remediation project in Basildon for 12-18 months. You'll be the key point of contact between residents, clients and site teams, ensuring clear communication throughout the project and helping deliver an outstanding customer experience. Your Role as a Liaison Officer Will Include: Acting as the main point of contact for residents throughout the cladding remediation project. Providing regular updates on planned works, timescales and project progress. Managing resident enquiries, concerns and complaints professionally and efficiently. Coordinating access arrangements between residents and site teams. Building positive relationships with residents, clients and subcontractors. Maintaining accurate records of communications and resident interactions. Working four days on site in Basildon and one day from the Ilford office. The Successful Liaison Officer Will Need: Previous experience in a customer-facing role such as Property Manager, Housing Officer, Lettings, Customer Service, Resident Liaison or similar. No previous construction experience needed. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. A professional, empathetic and approachable manner. A full UK driving licence is desirable. To be based within a commutable distance of Basildon and Ilford. If interested please apply and contact Georgia or Eran. This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website at (url removed) to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants; however, due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.

A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: £19.00 - £19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of £19.00 - £19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.

Section 20 Project Officer Islington, London Temporary - 6 Months Full Time An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes. THE ROLE You will be responsible for managing the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record-keeping across major works projects. Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons Act as the main point of contact for leaseholders regarding major works, costs and processes Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information Prepare accurate, clear and legally compliant consultation documentation Manage and respond to leaseholder observations, queries and formal representations Maintain detailed and auditable records to mitigate risk and support tribunal defence Support resident engagement through meetings, drop-ins and written communications THE CANDIDATE The ideal candidate will have proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment. Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985 Experience working on major works or planned maintenance programmes Ability to interpret and communicate technical and financial information clearly Excellent written communication skills, including formal notices and correspondence Strong organisational skills with high attention to detail and stakeholder management THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 6 Month Contract RATE The pay for the role is 24.87 per hour LTD company rate. The PAYE equivalent is 21.20 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

Project Compliance Coordinator (Corporate Landlord Services) Dudley Council Rate: 350 - 400 per day - Umbrella Work Arrangement: Mostly Remote, with occasional office requirement Role Purpose The Project Compliance Coordinator will support Corporate Landlord Services in the transfer of property and asset compliance data from a legacy system to a new corporate system. The role is responsible for identifying gaps in statutory and corporate compliance data across the council's property portfolio, cleansing and validating asset information, and ensuring data accuracy to support safe, compliant, and effective property management. Key Responsibilities Support the migration of Asset and element compliance data from legacy systems into the council's new corporate landlord system. Review and assess existing asset and property compliance records (e.g. statutory inspections, certification, risk assessments) to identify gaps, inaccuracies, and incomplete data. Work with Corporate Landlord Services, compliance officers, facilities management, and external contractors to source, verify, and confirm missing or unclear compliance information. Cleanse, standardise, and validate asset data to ensure it meets agreed data standards and corporate landlord requirements. Ensure asset and compliance data supports statutory duties, internal governance, and audit requirements. Maintain clear audit trails and documentation for data amendments, assumptions, and data validation decisions. Assist with data mapping, testing, and validation activities during the system migration process. Monitor data quality and flag risks, issues, or inconsistencies to the project team and service leads and then see through to completion. Support reporting and assurance activities by ensuring accurate and reliable compliance data is available. Contribute to continuous improvement of data quality and asset information management practices within Corporate Landlord Services. To determine the compliance responsibility by looking at lease hold information and making this clear. Implement ISO style filing system with naming convention. Skills and Experience Essential: Experience working with property, asset, or compliance data within a local authority or public sector environment. Strong data cleansing, validation, and quality assurance skills with excellent attention to detail. Understanding of statutory compliance requirements related to property and estates management. Experience using asset management systems, compliance systems, or large datasets. Ability to interpret technical or compliance information and translate it into accurate system data. Strong organisational skills with the ability to prioritise tasks and meet project deadlines. Effective communication skills, with the ability to work collaboratively across services and with external stakeholders. Desirable: Experience supporting system implementation or data migration projects within a council or corporate landlord setting. Knowledge of corporate landlord models and property governance in local government. Experience preparing data for audit, assurance, or regulatory inspection. Confidence using spreadsheets, reporting tools, and data validation techniques. Personal Attributes Methodical and analytical approach to work. Proactive problem solver who takes ownership of data quality issues. Collaborative and adaptable within a project environment. Strong commitment to public safety, statutory compliance, and service assurance. Reporting and Working Relationships Reports to: Compliance Manager with dotted line to Programme Manager and CLS Management. Works closely with: Project team, Corporate Landlord Services, Compliance Teams, Facilities Management, IT, and Data Specialists. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Interaction milton keynes are currently looking for an Operations manager for one of our long standing clients based in newport Pagnell, Milton Keynes. The role is Monday to Friday 08:00 -17:00, you must be able to drive and own your own car. You will be reporting to the director of operations. About the company: County Rents and Exclusive Housing are part of a family owned group providing the best solutions in temporary accommodation for local authorities and national agencies. They currently support over 1800 households during difficult times for them and are a trusted provider with over 20 years of experience. Job Overview: We are seeking an experienced and dynamic Operations Manager to oversee the daily operations of our temporary accommodation facilities. The ideal candidate will be responsible for ensuring the smooth, efficient, and effective delivery of services, maintaining high standards of service delivery, compliance, and managing the operational team. This role requires a proactive individual with strong leadership skills, a focus on operational excellence, and the ability to adapt in a fast-paced environment. Key Responsibilities: Operational Management: Oversee day-to-day operations of temporary accommodation facilities, ensuring all services are delivered to a high standard. Implement and manage operational procedures, policies, and standards to ensure consistency and quality. Monitor and manage occupancy levels, maintenance repairs, and overall capacity planning. Team Leadership: Lead, motivate, and manage a diverse team, including front-line staff, external contractors, maintenance officers and our service centre. Conduct regular training and development sessions to enhance team skills and knowledge. Foster a positive and collaborative work environment, encouraging high performance and staff retention. Customer Service: Ensure exceptional customer service is provided at all times, addressing and resolving customer issues promptly and effectively. Create a cross function collaboration for complaint resolution. Develop and implement strategies to improve guest satisfaction and experience. Financial Management: Assessing and approving expenditures within agreed mandates and negotiate commercial terms. Monitor expenses and implement cost-saving measures without compromising service quality. Collaborate with the finance department to ensure accurate billing and payment processes. Health and Safety: Ensure compliance with all health and safety regulations and standards, maintaining a safe environment for tenants and staff. Regularly review and update health and safety policies and procedures. Ensure up to date compliance reviews and HHSRS standards are adhered to at all time. Strategic Planning and Development: Work with senior management to develop and implement long-term operational strategies. Deliver internal strategies such as Project 30 and Blue Sky Review Identify and pursue opportunities for service improvement and business growth. Reporting and Analysis: Prepare regular reports on operational performance, including occupancy rates, operation performance, customer satisfaction, and other key metrics. Analyse data to identify trends, challenges, and opportunities for improvement. Key Requirements: Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field is desired. Experience: Minimum of 3 years of experience in property management, preferably in the hospitality, property management, or temporary accommodation sector is desired Skills and Competencies: Strong leadership and people management skills. Excellent communication and interpersonal skills. Proven ability to add commercially without affecting service outcome Strong organisational and problem-solving skills. Knowledge of Housing regulations and standards. Proficiency in using property management systems and other relevant software. Personal Attributes: Proactive, adaptable, and able to work under pressure. Customer-focused with a commitment to delivering high-quality service. Strong ethical standards and integrity. Benefits: Competitive salary and benefits package. Opportunities for professional development and career advancement. A supportive and dynamic work environment. If you are interested in this role please apply online with your full CV and preferably a cover letter. INDMK INDNH

Senior Housing Officer (known as Neighbourhood Services Manager) Location: Bolton Salary: £34,795 rising to to £36,626 (At 2 years, subject to satisfactory performance) As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What you'll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What you'll need Commitment to continued professional development . Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individual's needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages

Join Our Team as a Housing Officer! Location: Liverpool Contract Type: Temporary Pay: 13.60 per hour Hours 4 on, 4 off day and night shifts (36-48 Hours a week dependant on Shift Patterns) Are you passionate about making a difference in your community? Do you thrive in an environment where you can help others and contribute to the greater good? If so, we have an exciting opportunity for you! We're seeking a dynamic Housing Officer to join our team in Liverpool. This is your chance to be part of a dedicated public services team committed to providing essential housing support and services. Let's work together to create a welcoming and supportive community! What You'll Be Doing: As a Housing Officer, you'll play a crucial role in ensuring that our residents receive the best possible housing support. Your responsibilities will include: Managing Tenancies: Oversee tenant applications, renewals, and terminations with care and professionalism. Resident Support: Provide assistance to residents, addressing their queries and resolving issues in a timely manner. Community Engagement: Foster positive relationships with residents and local organisations to enhance community involvement. Property Inspections: Conduct regular property inspections to ensure compliance with housing standards. Reporting & Administration: Maintain accurate records, prepare reports, and assist with housing policies and procedures. Who You Are: We're looking for an enthusiastic individual who is ready to roll up their sleeves and get to work! Ideal candidates will possess: A Passion for Community Service: A strong commitment to helping others and improving community living. Excellent Communication Skills: You can connect with residents from diverse backgrounds and build rapport quickly. Problem-Solving Ability: You can think on your feet and find effective solutions to challenges. Organisational Skills: You can manage multiple tasks efficiently and maintain detailed records. Experience in Housing (Preferred): Previous experience in housing or related fields is a plus! Why Join Us? Make a Real Impact: Your work will directly affect the lives of residents in the community. Supportive Environment: Join a team that values collaboration, respect, and professional development. Flexible Working: Enjoy a temporary role that offers flexibility while you contribute to meaningful projects. Competitive Salary: We offer a competitive salary package that reflects your skills and experience. Ready to Make a Difference? If you're excited about this opportunity and believe you have what it takes to be a fantastic Housing Officer, we want to hear from you! How to Apply: Send your CV via the advert Don't miss your chance to be part of a lively team making waves in the Knowledge Quarter! Join us in creating homes, building relationships, and supporting our community. Let's make a difference together! We are an equal opportunity employer and welcome applications from all qualified candidates. This is your moment! Step into a role that's not just a job, but a chance to impact lives positively. Apply today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Your new company Are you an experienced housing professional looking for a varied and rewarding role where you can make a genuine difference to communities and customers across Scotland?We are currently working with a well-established social housing organisation seeking a Housing Officer to join their tenancy team on a temporary basis based in Inverness.This is a fantastic opportunity for someone who enjoys a diverse workload, combining tenancy management, income recovery, community engagement and customer support.The successful candidate will manage a designated housing patch while delivering a high-quality, customer-focused service that supports tenancy sustainment, promotes community wellbeing, and ensures excellent outcomes for residents. Your new role As a Housing Officer, you will play a key role in delivering frontline housing services across a varied housing portfolio. Working flexibly across different service areas, you will be responsible for managing tenancies, supporting customers, addressing anti-social behaviour, assisting with rent recovery and working closely with partner agencies to deliver positive outcomes.This role will involve travelling to offices and customer homes across multiple locations, alongside home and office-based working. What you'll need to succeed Manage all aspects of tenancy management, including sign-ups, successions, assignments, sublets, and tenancy terminations Carry out tenancy visits, estate inspections, property checks, and customer meetings Investigate and resolve anti-social behaviour, neighbour disputes, and tenancy breaches Support tenancy sustainment through early intervention and partnership working Manage housing applications, allocations, viewings, and new tenancy sign-ups Work proactively to minimise void periods and maximise occupancy levels Deliver excellent customer service, responding effectively to enquiries, complaints, and service requests Support customers with welfare benefits, income maximisation, and financial inclusion where required Develop and maintain strong relationships with local authorities, social work services, health professionals, and community partners Maintain accurate records and ensure compliance with relevant legislation, policies, and regulatory requirements Contribute to service improvements and organisational performance targets What you'll get in return Previous experience in housing management, income recovery, tenancy services, or supported/independent living services Strong knowledge of Scottish housing legislation and housing management practices Experience managing challenging situations and supporting vulnerable customers Excellent communication, negotiation, and customer service skills The ability to prioritise a busy and varied workload Strong IT skills, including Microsoft 365 and housing management systems A full UK driving licence and access to a vehicle CIH Level 4 qualification (or willingness to work towards achieving this) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Creative Support wish to recruit to the position of Property Services Officer. This individual will work on the repairs and property management helpdesks within our Property Services Department. The role will work as part of a team logging and progressing property repairs or property management issues reported by phone, email or via the Out of Hours service. The member of staff will also provide administrative support to the wider Property Services Team, as and when required. This opportunity will suit someone with excellent customer service, IT and communication skills. The individual should have experience of working in a fast paced office environment and be able to prioritise workload confidently. The ideal candidate will have a positive, proactive worth ethic and contribute to improvements within the team. It is essential that any applicants are good team players, keen to learn and support the team with their work. We pride ourselves as a solution focused, resourceful and dynamic team and are looking to recruit a Property Services Officer that shares these values. Part time hours will be considered. We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. Vacancy Reference Number: 85889 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker visas.

Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of £21.00 - £25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Support Team Officer (Property Maintenance) Starting salary - £25,878 - £28,961 - Dependent on Experience Full Time Perm Purpose of the Job This role provides a comprehensive administrative service that supports the delivery of excellent customer service within the Property Maintenance team. By keeping records accurate, coordinating customers and contractors, and supporting quality assurance and procurement, you help us deliver Quality Homes and Trusted Customer Services across our communities. Your organisation and attention to detail help maintain important operational capability and keep the service running well for the customers who rely on it. What will I do? Administrative Support and Coordination • Provide a comprehensive administrative service to support the delivery of excellent customer service across the Property Maintenance team. • Maintain accurate IT records of activities and produce reports drawn from managers, colleagues, files and IT systems. • Manage correspondence, including emails and workflow systems delegated by colleagues and managers. • Support the creation of works orders and the management of variations. • Continue operational reporting and workforce visibility, giving managers and Team Leaders a clear picture of activity. • Administer the secure and orderly storage of regulatory certificates. • Administer the Trades incentive scheme, where appropriate, applying the rules consistently and handling related queries or challenges from Trades colleagues. Quality Assurance and Compliance • Maintain desktop quality assurance and assurance support activities across the team's processes. • Provide support to Team Leaders undertaking on-site QA inspections. • Use Curo's Quality Assurance measures to support consistent delivery of team processes. Procurement and Financial Administration • Administer the effective procurement of goods and services in line with Curo's procurement strategies, supporting value for money and high levels of service delivery. • Reconcile invoices for payment approval and administer purchase order systems. • Provide information as required to support financial and performance monitoring. Contractor and Customer Coordination • Record and coordinate customer engagement for projects, capturing customer responses to inform and improve the customer experience and future service delivery. • Respond promptly and effectively to customer enquiries, making sure people receive timely assistance and updates. • Liaise with, and issue instructions to, contractors ensuring they adhere to contract conditions as directed by, or in the absence of, the relevant contract manager or surveyor. • Support with customer accident reporting. Customer Complaints • Take ownership of monitoring and progressing repairs and other actions associated with complaint resolution, ensuring they are tracked through to completion. • Proactively liaise with internal teams and contractors to monitor progress, challenge delays where appropriate, and ensure works progress within agreed timescales. • Maintain regular communication with customers, providing timely updates on progress and managing expectations throughout the resolution process. • Identify and manage risks that may impact delivery, escalating concerns promptly to the Repairs Team Leader or other appropriate managers. • Help ensure issues are addressed and complaint resolutions are not unnecessarily delayed. • Keep clear and accurate notes and records of the progression and tracking of agreed resolutions. Teamwork and Collaboration • Work closely with managers, Team Leaders and colleagues, building strong working relationships while keeping customer needs at the centre. • Contribute to team and corporate objectives, sharing information and supporting colleagues to deliver a high-quality service. What do I need to be successful? Essential - Experience and Qualifications • Experience of providing administrative services within an organisation that handles large volumes of varied transactions and a complex customer base. • Experience of writing reports derived from complex data in large volumes. Essential - Skills and Attributes • Strong organisational skills and a keen eye for detail, with the ability to manage competing priorities and meet deadlines. • Confident numeracy skills, with the ability to understand and interpret statistical and financial information. • Excellent IT skills, including the ability to create reports from complex data. • Excellent all-round communication skills, with the ability to convey information clearly to a variety of customers. • A collaborative approach, supporting and promoting team and corporate objectives. • Able to work calmly under pressure and adapt to changing priorities. Desirable • Experience of working within a repairs, property maintenance or housing environment. • Experience of administering procurement, processing invoices and managing purchase order systems. • Experience of supporting quality assurance or compliance activities. How will I evidence my success? • Customers, peers and managers give positive feedback on the effectiveness of the service and the way it is delivered. • Records, reports and regulatory certificates are accurate, up to date and stored securely, supporting Curo's compliance with its legislative obligations. • Procurement, invoices and purchase orders are processed correctly, supporting value for money and timely service delivery. • Quality assurance processes are consistently applied, with desktop QA and support for on-site inspections helping the team deliver agreed standards. What you will get in return 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years Your birthday off as an extra holiday Up to 10% matched pension contribution Hybrid working (3 days office, 2 days home) Flexible benefits which might include a Health Cash Plan Access to an Employee Assistance Programme for your own wellbeing

Ashberry Recruitment are looking for a Housing Officer on a temporary basis for a client based in the Grimsby area, they are looking for someone initially on a 2 -3 months basis, this could be extended. What You'll Do As a Housing Officer, you'll deliver high-quality housing management and tenancy sustainment services, helping tenants maintain their accommodation, maximise their independence and achieve positive housing outcomes. Working across TH, SH, SSH and PRS services, you'll build positive relationships with tenants, care providers, landlords and partner agencies to ensure safe, compliant and well-managed accommodation. Key Responsibilities Manage a caseload of tenants, providing effective housing management and tenancy sustainment. Deliver regular welfare and property visits to promote tenancy stability, independence and wellbeing. Support tenants to develop independent living skills, including budgeting, financial management, attending appointments and accessing appropriate services. Assist tenants with welfare benefits, Universal Credit and housing-related financial responsibilities. Identify and respond to tenancy issues including rent arrears, antisocial behaviour, safeguarding concerns and neighbour disputes. Liaise with landlords, care providers, local authorities, DWP and partner agencies to achieve positive outcomes for tenants. Complete property inspections, health and safety checks and report repairs to maintain safe, compliant accommodation. Develop and maintain support plans, risk assessments and accurate case records using organisational systems. Support tenants to access employment, education, healthcare and specialist support services where appropriate. Deliver housing management appropriate to TH, SH, SSH and PRS services, recognising the differing needs of each service model. Ensure compliance with housing legislation, safeguarding requirements, health and safety standards, data protection legislation and organisational policies. Contribute to service quality through effective record keeping, team working, training and continuous improvement. Undertake any other reasonable duties commensurate with the role. What We're Looking For Understanding of safeguarding, confidentiality and professional boundaries. Good IT skills and experience maintaining electronic records. Full UK driving licence and access to a vehicle. Enhanced DBS check.

Housing Officer (Dispersal Accommodation) Southampton £32,000 - £35,000 per annum Full-time Permanent About the Role We are currently recruiting for compassionate and proactive Housing Officers to join a busy and rewarding environment supporting vulnerable individuals across Southampton. This role focuses on supporting Service Users, ensuring their welfare, safety, and successful move-on from the dispersal accommodation. You will manage a large and varied caseload while also overseeing a portfolio of properties, ensuring they are safe, well-maintained, and compliant. This is a highly flexible role requiring strong organisation, resilience, and a genuine passion for supporting people. If you're a dedicated and resilient individual looking to take the next step in your housing or support career in Southampton then please get in touch Key Responsibilities Service User Support Manage a caseload of approximately 200-250 Service Users Conduct inductions and support Service Users settling into accommodation Carry out regular welfare checks and property visits Signpost individuals to relevant services such as healthcare and local support agencies Report and manage incidents, safeguarding concerns, and absconding cases Ensure timely move-on in line with contractual requirements Property & Portfolio Management Conduct property inspections and report maintenance issues Coordinate repairs and ensure properties meet health & safety standards Prepare properties for new occupants and manage voids effectively Support inventory management and minor repairs where required Collaboration & Communication Work closely with internal teams and external stakeholders Attend meetings and contribute to service delivery improvements Maintain accurate, up-to-date records and documentation Support colleagues and provide cover when required General Responsibilities Ensure compliance with company procedures and relevant legislation Participate in training and continuous professional development Remain responsive to communications and operational demands, including emergencies What We're Looking For Experience working in housing, support work, or a similar role Strong organisational skills and ability to manage a high-volume caseload Excellent communication and interpersonal skills Ability to work independently and as part of a team Understanding of safeguarding and supporting vulnerable individuals (desirable) Full UK Driving Licence and access to your own vehicle (essential) Why Apply? Opportunity to make a real impact supporting vulnerable individuals Varied and rewarding role with no two days the same Supportive team environment Ongoing training and development opportunities Benefits Package 33 days annual leave (including bank holidays) Life cover (2x basic salary) Westfield Health membership - cashback on health services and discounts for retailers and gyms Laptop, phone, and any other required equipment provided Mileage expenses - claimable from home 6-month probationary period Employer pension contributions (4% employer, 4% employee) Referral bonus scheme Successful applicants will require Counter Terrorism Clearance (CTC). The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If you would like to find out more about the position, then please email Lucy at

The Asset Officer will play a key role in managing and maintaining property-related assets to ensure operational efficiency and compliance. This position requires a proactive approach to overseeing property data, budgets, and asset performance. Client Details This opportunity is with a medium-sized organisation in the property industry, known for its commitment to delivering high-quality services. The company values precision and efficiency in its operations and offers a stable working environment. Description Manage and maintain asset registers for property portfolios. Monitor and report on the performance of property-related assets. Ensure compliance with all relevant property regulations and standards. Assist in the preparation of budgets and forecasts for asset management. Collaborate with internal teams to support property maintenance and improvement plans. Analyse asset data to identify opportunities for cost savings and efficiency improvements. Provide regular updates to senior management on asset performance and key metrics. Support the implementation of asset management strategies and policies. Profile A successful Asset Officer should have: Experience in the property industry or a related field. Strong analytical and organisational skills. Knowledge of property regulations and compliance requirements. Proficiency in managing and interpreting asset data. Ability to collaborate effectively with cross-functional teams. A proactive mindset with attention to detail. Job Offer Competitive salary ranging from £32,130 to £39,270. Permanent position offering stability and career progression. Opportunity to work in the property industry in Coalville. Supportive company culture focused on operational excellence. Chance to make a meaningful impact in asset management. If this sounds like the right opportunity for you, we encourage you to apply and take the next step in your career.

Job Title: Facilities Officer Location: Dorchester Contract Type: Temporary Hours: 37 hours per week (Monday to Friday 08:00-16:00) Salary : 13.47 per hour About Us Connect2Dorset is the managed service provider for Dorset Council, delivering high-quality temporary, contract, and interim staffing solutions. We pride ourselves on being an ethical, transparent, and people-focused organisation, committed to supporting both our clients and candidates. About the Role We are seeking a Facilities Officer to join Dorset Council's Facilities Management team based at County Hall, Dorchester. This temporary assignment has arisen to provide essential cover for a forecasted long-term absence within the team. The initial contract will be for 6 weeks, with the potential for extension depending on service requirements. As a Facilities Officer, you will play a key role in ensuring the smooth day-to-day operation, safety, security and compliance of Dorset Council's operational buildings. Working within a busy Facilities Management team, you will support a range of building services including health and safety checks, compliance testing, minor maintenance, office moves, mail distribution and access control management. Key Responsibilities Provide facilities management support across Dorset Council operational buildings. Assist with the security and safety of council premises, including opening and locking buildings as part of a rota. Respond to out-of-hours calls and emergencies when required. Support emergency evacuation procedures, fire alarm testing, evacuation drills and legionella monitoring. Assist with health and safety inspections and statutory compliance checks. Manage the issue of staff ID badges and secure access systems. Support incoming and outgoing mail services across operational sites. Carry out minor repairs and maintenance tasks. Assist with office relocations, furniture moves and meeting room set-ups. Act as a designated First Aider following training provided by Dorset Council. Skills & Experience Previous experience within facilities management, caretaking, maintenance, estates, property services or a similar operational environment. Knowledge of health and safety procedures and building compliance requirements. Ability to undertake basic maintenance and repair work. Strong organisational skills with the ability to manage a varied workload. Professional and courteous approach when dealing with colleagues, contractors and visitors. Excellent communication and customer service skills. A proactive and self-motivated approach to work. Ability to work independently and as part of a team. Good problem-solving skills and the ability to work under pressure. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Tenancy Visiting Officer Location: Various Housing Estates in London Temp 2 to 3 months 17.98 PAYE or 23.41 Umbrella per hour Job Type: Full-time 35 hours (including evenings and weekends) We are seeking Tenancy Visiting Officers for an exciting project within a Local Authority based environment. This role involves conducting tenancy visits and property inspections across various estates while carrying out tenancy surveys. Day-to-day of the role: Implement tenancy checks, visits, and investigations to minimise unauthorised occupation and tenancy fraud, providing tenants with information and advice on services and changes affecting them. Accurately record all case work and communications, ensuring data integrity and timely input. Deliver customer-focused service, aiming to resolve issues at the first point of contact and maintaining high standards of tenant interaction. Follow established procedures for tenancy visits, ensuring compliance with policies and equalities standards. Provide timely management information and recommendations to the Project Manager on tenancy conditions, welfare concerns, and compliance issues. Undertake visits, including early mornings, evenings, and weekends, assessing risks and adhering to health and safety guidelines for home. Required Skills & Qualifications: Experience in a role involving direct tenant interaction would be desirable but not essential, ideally within a local authority or housing context. Strong customer facing experience & customer service skills and the ability to work independently with minimal supervision. Knowledge of housing laws and tenancy agreements (training will be provided) Ability to work fully onsite face to face with tenants Multilingual abilities are advantageous but not essential. How to apply: To apply for the Tenancy Visiting Officer position, please submit your CV detailing your relevant experience

Operations Manager - Social Housing Voids Hemel Hempstead based (with travel) 80K - 95K + Car Allowance + Benefits We are working with a leading contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Hemel Hempstead. The Operations Manager will oversee teams delivering voids programmes for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Managers, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as an Operations Manager delivering social housing voids projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and delivery Driving profitability of the contract to include pricing and delivery of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, permanent role for which you will receive up to 95,000 + Car/Allowance + Benefits.