Intensive Temporary Accommodation Officer (Complex Needs) Watford Permanent, 37 hours per week The Vacancy Are you passionate about changing lives through housing? If you're someone who combines strong housing management expertise with empathy, resilience and a can-do attitude, we want to hear from you. Introduction to the role We're looking for a dedicated and proactive Intensive Temporary Accommodation Officer to join our Housing Operations team. This is more than just a housing role - it's an opportunity to support people with complex needs to sustain tenancies, rebuild independence, and thrive in their communities. Role purpose As an Intensive Temporary Accommodation Officer, you will deliver a high-quality, person-centred housing management service to customers in our Housing First and Next Step programmes. You'll take ownership of tenancies from pre-assessment through to sustainment, ensuring customers receive tailored support while meeting essential housing management standards. What's the role? Key Accountabilities Managing a portfolio of tenancies, ensuring residents are supported to maintain long-term, stable housing Carrying out pre-tenancy assessments, property inspections, and tenancy reviews Supporting residents with rent management and reducing arrears through payment planning and monitoring Handling anti-social behaviour, tenancy breaches, and complex casework with professionalism and care Working with partners, support agencies, and stakeholders to ensure a joined-up service Representing the organisation in court and at community or stakeholder meetings Ensuring properties are safe, compliant, and re-let quickly to minimise void loss Playing a key role in delivering a trauma-informed, customer-first approach What are we looking for? Essential: Experience in housing management, ideally within social housing Strong understanding of rent recovery, tenancy enforcement, and housing legislation Experience working with individuals with complex needs (e.g. mental health, substance misuse, domestic abuse) Excellent communication, negotiation and conflict resolution skills Ability to work both independently and collaboratively in a fast-paced environment A customer-focused, solution-driven mindset A full driving licence and access to a car with business insurance Desirable: Knowledge or experience of the Housing First model CIH qualification or equivalent Who you'll work with Responsible to: Temporary Accommodation Team Leader Department: Housing Operations What can we offer you? 28 days' annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How we work We embrace agile working - blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click 'apply now', tell us why you've got what it takes, and attach a copy of your current CV. Closing date: 26th July 2026 Interviews: To be confirmed (Please note we reserve the right to close the vacancy early if we receive a large response.)
18/07/2026
Full time
Intensive Temporary Accommodation Officer (Complex Needs) Watford Permanent, 37 hours per week The Vacancy Are you passionate about changing lives through housing? If you're someone who combines strong housing management expertise with empathy, resilience and a can-do attitude, we want to hear from you. Introduction to the role We're looking for a dedicated and proactive Intensive Temporary Accommodation Officer to join our Housing Operations team. This is more than just a housing role - it's an opportunity to support people with complex needs to sustain tenancies, rebuild independence, and thrive in their communities. Role purpose As an Intensive Temporary Accommodation Officer, you will deliver a high-quality, person-centred housing management service to customers in our Housing First and Next Step programmes. You'll take ownership of tenancies from pre-assessment through to sustainment, ensuring customers receive tailored support while meeting essential housing management standards. What's the role? Key Accountabilities Managing a portfolio of tenancies, ensuring residents are supported to maintain long-term, stable housing Carrying out pre-tenancy assessments, property inspections, and tenancy reviews Supporting residents with rent management and reducing arrears through payment planning and monitoring Handling anti-social behaviour, tenancy breaches, and complex casework with professionalism and care Working with partners, support agencies, and stakeholders to ensure a joined-up service Representing the organisation in court and at community or stakeholder meetings Ensuring properties are safe, compliant, and re-let quickly to minimise void loss Playing a key role in delivering a trauma-informed, customer-first approach What are we looking for? Essential: Experience in housing management, ideally within social housing Strong understanding of rent recovery, tenancy enforcement, and housing legislation Experience working with individuals with complex needs (e.g. mental health, substance misuse, domestic abuse) Excellent communication, negotiation and conflict resolution skills Ability to work both independently and collaboratively in a fast-paced environment A customer-focused, solution-driven mindset A full driving licence and access to a car with business insurance Desirable: Knowledge or experience of the Housing First model CIH qualification or equivalent Who you'll work with Responsible to: Temporary Accommodation Team Leader Department: Housing Operations What can we offer you? 28 days' annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How we work We embrace agile working - blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click 'apply now', tell us why you've got what it takes, and attach a copy of your current CV. Closing date: 26th July 2026 Interviews: To be confirmed (Please note we reserve the right to close the vacancy early if we receive a large response.)
My social Housing contractor is delivering retrofit, refurbishment and planned maintenance projects for local authorities, housing associations and principal contractors across the Yorkshire and surrounding areas Due to continued growth and a strong pipeline of secured work, they are looking to recruit an experienced Site Manager to join their operational team in Sheffield. The Role As a Site Manager, you will be responsible for the day-to-day management of roofing and planned maintenance projects, ensuring works are delivered safely, efficiently, on programme and to the highest quality standards. You will act as the key point of contact on site, coordinating labour, subcontractors, suppliers and client representatives while maintaining excellent health and safety standards. Key Responsibilities • Managing daily site operations from mobilisation through to completion and handover • Supervising direct labour and subcontractors to ensure productivity and quality standards are achieved • Ensuring full compliance with health, safety, environmental and company procedures • Conducting site inductions, toolbox talks and regular safety inspections • Managing project programmes and reporting progress to the Project Manager and senior management team • Coordinating materials, plant and labour requirements • Liaising with clients, residents, housing officers and other stakeholders as required • Maintaining accurate site records, photographs and project documentation • Identifying and resolving site issues to minimise delays and maintain project performance What We're Looking For • Proven experience as a Site Manager within roofing, refurbishment, planned maintenance or construction environments • Strong leadership and people management skills • Excellent organisational and communication abilities • Ability to manage multiple workstreams while maintaining high standards of safety and quality • Experience working within social housing, local authority or housing association frameworks is desirable • Full UK driving licence Essential Qualifications • SMSTS • CSCS Card (Gold or Black only) • First Aid at Work Desirable Qualifications • Temporary Works Awareness • Asbestos Awareness • Scaffold Inspection Qualification
18/07/2026
Contract
My social Housing contractor is delivering retrofit, refurbishment and planned maintenance projects for local authorities, housing associations and principal contractors across the Yorkshire and surrounding areas Due to continued growth and a strong pipeline of secured work, they are looking to recruit an experienced Site Manager to join their operational team in Sheffield. The Role As a Site Manager, you will be responsible for the day-to-day management of roofing and planned maintenance projects, ensuring works are delivered safely, efficiently, on programme and to the highest quality standards. You will act as the key point of contact on site, coordinating labour, subcontractors, suppliers and client representatives while maintaining excellent health and safety standards. Key Responsibilities • Managing daily site operations from mobilisation through to completion and handover • Supervising direct labour and subcontractors to ensure productivity and quality standards are achieved • Ensuring full compliance with health, safety, environmental and company procedures • Conducting site inductions, toolbox talks and regular safety inspections • Managing project programmes and reporting progress to the Project Manager and senior management team • Coordinating materials, plant and labour requirements • Liaising with clients, residents, housing officers and other stakeholders as required • Maintaining accurate site records, photographs and project documentation • Identifying and resolving site issues to minimise delays and maintain project performance What We're Looking For • Proven experience as a Site Manager within roofing, refurbishment, planned maintenance or construction environments • Strong leadership and people management skills • Excellent organisational and communication abilities • Ability to manage multiple workstreams while maintaining high standards of safety and quality • Experience working within social housing, local authority or housing association frameworks is desirable • Full UK driving licence Essential Qualifications • SMSTS • CSCS Card (Gold or Black only) • First Aid at Work Desirable Qualifications • Temporary Works Awareness • Asbestos Awareness • Scaffold Inspection Qualification
Job Title: Site Manager Social Housing Planned Works Contractor Exeter & Taunton Areas Permanent Position Immediate Start Available £43,000 - £45,000 per annum Company Van or Car Allowance Benefits About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee planned maintenance and refurbishment works across occupied social housing properties throughout the Exeter and Taunton areas. The Role As Site Manager, you will be responsible for the successful delivery of planned works programmes within the social housing sector. Managing site operations from inception through to completion, you will ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction. Working closely with residents, subcontractors, client representatives and internal teams, you will play a key role in maintaining excellent health and safety standards while ensuring a positive customer experience throughout the duration of the works. Day-to-Day Responsibilities Managing planned works projects across occupied social housing properties. Overseeing site teams, subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections and quality checks. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, housing officers and client representatives to provide updates and resolve issues. Monitoring project progress and reporting to Contracts Managers and senior management. Managing materials, labour and subcontractor performance. Ensuring works are completed to agreed specifications and quality standards. Supporting the completion of project documentation, reports and handovers. Promoting excellent customer service and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager within social housing planned works, refurbishment or maintenance projects. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) certification essential. Valid First Aid at Work certificate essential. CSCS Card. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Ability to manage multiple workstreams and meet project deadlines. Strong problem-solving skills and attention to detail. Full UK driving licence. Experience working within occupied social housing environments is highly desirable. What's on Offer Permanent position with immediate start available. £43,000 - £45,000 per annum. Company van or car allowance. Benefits package. Opportunity to work with a well-established and growing social housing contractor. Long-term pipeline of planned works projects. Supportive management team and career progression opportunities. Varied and rewarding role delivering essential improvements to local communities. Please apply or contact Kirsty at Build Recruitment for further details on (phone number removed).
18/07/2026
Full time
Job Title: Site Manager Social Housing Planned Works Contractor Exeter & Taunton Areas Permanent Position Immediate Start Available £43,000 - £45,000 per annum Company Van or Car Allowance Benefits About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee planned maintenance and refurbishment works across occupied social housing properties throughout the Exeter and Taunton areas. The Role As Site Manager, you will be responsible for the successful delivery of planned works programmes within the social housing sector. Managing site operations from inception through to completion, you will ensure projects are delivered safely, on time, within budget, and to the highest standards of quality and customer satisfaction. Working closely with residents, subcontractors, client representatives and internal teams, you will play a key role in maintaining excellent health and safety standards while ensuring a positive customer experience throughout the duration of the works. Day-to-Day Responsibilities Managing planned works projects across occupied social housing properties. Overseeing site teams, subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections and quality checks. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, housing officers and client representatives to provide updates and resolve issues. Monitoring project progress and reporting to Contracts Managers and senior management. Managing materials, labour and subcontractor performance. Ensuring works are completed to agreed specifications and quality standards. Supporting the completion of project documentation, reports and handovers. Promoting excellent customer service and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager within social housing planned works, refurbishment or maintenance projects. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) certification essential. Valid First Aid at Work certificate essential. CSCS Card. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Ability to manage multiple workstreams and meet project deadlines. Strong problem-solving skills and attention to detail. Full UK driving licence. Experience working within occupied social housing environments is highly desirable. What's on Offer Permanent position with immediate start available. £43,000 - £45,000 per annum. Company van or car allowance. Benefits package. Opportunity to work with a well-established and growing social housing contractor. Long-term pipeline of planned works projects. Supportive management team and career progression opportunities. Varied and rewarding role delivering essential improvements to local communities. Please apply or contact Kirsty at Build Recruitment for further details on (phone number removed).
Assessment & Support Officer Pay: 16.63 PAYE per hour Job Type: Temporary (until end of August 2026, with possible extension) Location: Beeston (office-based) The Role The Assessment & Support team acts as the front door for referrals, received via a portal from residents, colleagues, and third parties. You will play a key role in supporting the team to assess risk and need, ensuring customers receive the right support at the right time from appropriate services. Working within the wider team, you will support case management, coordinate activity across multiple agencies, and help deliver a high-quality, customer-focused service. Day-to-Day Responsibilities Support colleagues in managing cases, including completing referrals to statutory agencies Organise and attend multi-agency meetings, taking accurate and detailed notes Collaborate with internal and external professionals involved in casework Maintain accurate and up-to-date records, ensuring information is stored, shared, and acted on appropriately Liaise with external agencies to promote effective partnership working, risk mitigation, and positive outcomes for customers Complete, or support colleagues in completing, ongoing risk assessments, including specialist tools such as the DASH RIC checklist Take a holistic approach to casework, covering areas such as safeguarding, poverty, benefits, unmet social needs, domestic abuse, and mental health Build and maintain positive working relationships across teams and the wider organisation Assist the Team Leader with planned and ad hoc tasks, including meeting coordination and administrative support Skills & Experience Required Excellent communication skills, including written, verbal, presentation, and IT literacy Experience in frontline service delivery within housing, social care, or a related sector Experience in one or more specialist areas such as domestic abuse, mental health, adult social care, care & support, or anti-social behaviour Proven ability to work collaboratively within a team to manage workloads and solve complex issues Experience working with multiple agencies to coordinate support for individuals Ability to manage complex, sensitive, and emotionally challenging situations, supporting both customers and colleagues effectively Knowledge of relevant legislation and statutory frameworks, particularly relating to housing providers Good understanding of housing, care, and local public service delivery landscapes To apply for the Assessment and Support Officer position, please submit your CV detailing your relevant experience
18/07/2026
Seasonal
Assessment & Support Officer Pay: 16.63 PAYE per hour Job Type: Temporary (until end of August 2026, with possible extension) Location: Beeston (office-based) The Role The Assessment & Support team acts as the front door for referrals, received via a portal from residents, colleagues, and third parties. You will play a key role in supporting the team to assess risk and need, ensuring customers receive the right support at the right time from appropriate services. Working within the wider team, you will support case management, coordinate activity across multiple agencies, and help deliver a high-quality, customer-focused service. Day-to-Day Responsibilities Support colleagues in managing cases, including completing referrals to statutory agencies Organise and attend multi-agency meetings, taking accurate and detailed notes Collaborate with internal and external professionals involved in casework Maintain accurate and up-to-date records, ensuring information is stored, shared, and acted on appropriately Liaise with external agencies to promote effective partnership working, risk mitigation, and positive outcomes for customers Complete, or support colleagues in completing, ongoing risk assessments, including specialist tools such as the DASH RIC checklist Take a holistic approach to casework, covering areas such as safeguarding, poverty, benefits, unmet social needs, domestic abuse, and mental health Build and maintain positive working relationships across teams and the wider organisation Assist the Team Leader with planned and ad hoc tasks, including meeting coordination and administrative support Skills & Experience Required Excellent communication skills, including written, verbal, presentation, and IT literacy Experience in frontline service delivery within housing, social care, or a related sector Experience in one or more specialist areas such as domestic abuse, mental health, adult social care, care & support, or anti-social behaviour Proven ability to work collaboratively within a team to manage workloads and solve complex issues Experience working with multiple agencies to coordinate support for individuals Ability to manage complex, sensitive, and emotionally challenging situations, supporting both customers and colleagues effectively Knowledge of relevant legislation and statutory frameworks, particularly relating to housing providers Good understanding of housing, care, and local public service delivery landscapes To apply for the Assessment and Support Officer position, please submit your CV detailing your relevant experience
Sustainable Building Services
Holmewood, Derbyshire
Project Manager Location : Based in Chesterfield, S42 5TL Salary: Circa £50,000 per annum + £5,500 Car Allowance + Discretionary 10% Bonus Contract & Hours: Full time, Permanent Hours : 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Lead High-Quality Construction Projects from Concept to Completion Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites. You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget. This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover. What You ll Be Doing As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include: Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors. Developing and managing project programmes to ensure timely and efficient delivery. Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives. Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates. Ensuring all sites are appropriately resourced both internally and across the supply chain. Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations. Attending operations meetings and producing relevant project reports. Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines. In order to be essential in this role you must have: Minimum 7 years experience within the construction industry SMSTS CSCS card First Aid certification Strong leadership and team-management abilities Ability to plan and organise resources effectively to meet tight deadlines Strong problem-solving ability and analytical thinking Proficiency in Outlook, Excel and general IT Experience in retrofit processes including assessments, designs and lodgements Full UK driving licence It would be great if you had: NVQ Level 7 Diploma in Construction Senior Management IOSH Managing Safely Experience in energy efficiency and/or social housing projects Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to Lead With Impact If you re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we d love to hear from you. Apply today and take the next step in your career.
18/07/2026
Full time
Project Manager Location : Based in Chesterfield, S42 5TL Salary: Circa £50,000 per annum + £5,500 Car Allowance + Discretionary 10% Bonus Contract & Hours: Full time, Permanent Hours : 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Lead High-Quality Construction Projects from Concept to Completion Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites. You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget. This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover. What You ll Be Doing As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include: Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors. Developing and managing project programmes to ensure timely and efficient delivery. Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives. Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates. Ensuring all sites are appropriately resourced both internally and across the supply chain. Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations. Attending operations meetings and producing relevant project reports. Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines. In order to be essential in this role you must have: Minimum 7 years experience within the construction industry SMSTS CSCS card First Aid certification Strong leadership and team-management abilities Ability to plan and organise resources effectively to meet tight deadlines Strong problem-solving ability and analytical thinking Proficiency in Outlook, Excel and general IT Experience in retrofit processes including assessments, designs and lodgements Full UK driving licence It would be great if you had: NVQ Level 7 Diploma in Construction Senior Management IOSH Managing Safely Experience in energy efficiency and/or social housing projects Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to Lead With Impact If you re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we d love to hear from you. Apply today and take the next step in your career.
Enjoy 30 days annual leave with this fixed term contract for the next 12 months based in Kidderminster as Compliance Manager. This role offers the chance to manage two compliance officers and to deliver the electrical and gas programmes. You will be working for a well-known housing association that values not only their tenants but every stakeholder within the business, ensuring attention to detail, collaboration and a commitment to maintaining high levels of compliance. As the Compliance Manager you will be: Managing two compliance officers Delivering the Electrical and Gas programmes Quality checking all data Working alongside the other compliance managers to uphold high levels of compliance Compliance Manager qualifications / Experience: Management experience Experience delivering Electrical and Gas safety programmes Experience with C365 or compliance systems As the Compliance Manager, you will receive: 50,000 - 55,000 Hybrid working 30 days annual leave plus an extra day for your birthday If this sounds like something you would be interested in, apply now, or call Lexie on (phone number removed)
18/07/2026
Full time
Enjoy 30 days annual leave with this fixed term contract for the next 12 months based in Kidderminster as Compliance Manager. This role offers the chance to manage two compliance officers and to deliver the electrical and gas programmes. You will be working for a well-known housing association that values not only their tenants but every stakeholder within the business, ensuring attention to detail, collaboration and a commitment to maintaining high levels of compliance. As the Compliance Manager you will be: Managing two compliance officers Delivering the Electrical and Gas programmes Quality checking all data Working alongside the other compliance managers to uphold high levels of compliance Compliance Manager qualifications / Experience: Management experience Experience delivering Electrical and Gas safety programmes Experience with C365 or compliance systems As the Compliance Manager, you will receive: 50,000 - 55,000 Hybrid working 30 days annual leave plus an extra day for your birthday If this sounds like something you would be interested in, apply now, or call Lexie on (phone number removed)
Senior leadership Head of Service position for the Compliance and H&S teams for 2,500 properties across Yorkshire and the North East for Joseph Rowntree Housing. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description Senior leadership for the Compliance and H&S teams for 2,500 properties across Yorkshire and the North East 2 direct reports; Compliance Manager and H&S Manager, with a wider team of 7 supporting Management of the key compliance areas; Gas, Electrics, Fire, Asbestos, Lifts & Legionella Management of the H&S team Reporting to the Executive team and board Ensuring the organisation adheres to the Regulator of Social Housing Consumer Standards and legislations Ownership of KPI's Strategic planning and operational delivery for both Compliance and Safety Develop and implement improved policies and procedures Profile Relevant construction qualifications Relevant compliance or safety qualifications Proven track record in leading compliance teams Experience operating in a similar role in the housing or care sectors Thorough understanding of the key housing legislations for compliance Ability to oversee teams managing Electrics, Gas, Fire Safety, Asbestos, Legionella and Lifts Commutable distance of York Job Offer 68,996 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme Full job description is available upon request or contact Daniel Ogden for an informal conversation.
18/07/2026
Full time
Senior leadership Head of Service position for the Compliance and H&S teams for 2,500 properties across Yorkshire and the North East for Joseph Rowntree Housing. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description Senior leadership for the Compliance and H&S teams for 2,500 properties across Yorkshire and the North East 2 direct reports; Compliance Manager and H&S Manager, with a wider team of 7 supporting Management of the key compliance areas; Gas, Electrics, Fire, Asbestos, Lifts & Legionella Management of the H&S team Reporting to the Executive team and board Ensuring the organisation adheres to the Regulator of Social Housing Consumer Standards and legislations Ownership of KPI's Strategic planning and operational delivery for both Compliance and Safety Develop and implement improved policies and procedures Profile Relevant construction qualifications Relevant compliance or safety qualifications Proven track record in leading compliance teams Experience operating in a similar role in the housing or care sectors Thorough understanding of the key housing legislations for compliance Ability to oversee teams managing Electrics, Gas, Fire Safety, Asbestos, Legionella and Lifts Commutable distance of York Job Offer 68,996 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme Full job description is available upon request or contact Daniel Ogden for an informal conversation.
Purpose Temporary Accommodation Officer Temporary Accommodation Officer To provide effective day to day housing management for temporary accommodation owned or directly managed by the Council, ensuring properties are safe, well maintained, and compliant with all relevant legislation, policies and standards. To maintain high property standards by carrying out inspections, investigations and follow up actions in response to complaints, repairs issues, damp and mould concerns, anti social behaviour, and tenancy/licence breaches. The postholder ensures that issues are resolved promptly through direct action, coordination with contractors, and enforcement of tenancy/licence terms. To work closely with internal teams, partners and statutory agencies to ensure that breaches of tenancy/licence agreements are identified early, addressed appropriately and escalated when necessary, using all available enforcement tools to protect residents and the Council. To deliver a resident focused service by providing clear communication, practical support, and a strong presence within temporary accommodation settings, ensuring that households feel supported, listened to and safe throughout their stay. The role plays a pivotal part in helping residents stabilise and prepare for their move into a safe and sustainable settled home. Deliver a specialist aspect of service delivery, which engages customers / stakeholders and enables them to make effective use of the service. Temporary Accommodation Officer The service is delivered to the quality, organisational and professional standards required Customer / stakeholder expectations are managed in relation to what can be delivered. The service meets organisational requirements and reflects customer / stakeholder requirements / needs, within organisational constraints. Maintain all required records and information. Analyse and interpret complex information, for input into reports. Procedures are adhered to and all information is correctly recorded and processed. Accurate, complete and relevant information / records / reports are provided for internal and/or external use. Develop specialist documents / materials / activities to support / promote the service area. All materials / activities are delivered to the required standards and timescales. Communications are clear, well planned and effectively targeted. Experience ? Experience delivering frontline housing management services, preferably in temporary accommodation, social housing or similar settings. ? Experience working directly with residents in a diverse, multi-cultural environment, including vulnerable or high-need households. ? Experience carrying out property inspections, identifying health and safety concerns and specifying or escalating necessary works. ? Experience managing tenancy/licence breaches, ASB, arrears or abandonment cases, including taking proportionate enforcement action. ? Experience handling complaints and repairs issues, including damp and mould, disrepair, contractor performance concerns and resident disputes. ? Experience working collaboratively with other services, including Repairs, ASB teams, Social Care, Environmental Health, Managing Agents and external partners. ? Experience maintaining accurate records on housing management systems, updating casework, inspections, contacts and actions in line with audit expectations. ? Experience supporting residents with housing-related advice, tenancy sustainment, safeguarding concerns or signposting to specialist agencies. Indicative Qualifications
18/07/2026
Contract
Purpose Temporary Accommodation Officer Temporary Accommodation Officer To provide effective day to day housing management for temporary accommodation owned or directly managed by the Council, ensuring properties are safe, well maintained, and compliant with all relevant legislation, policies and standards. To maintain high property standards by carrying out inspections, investigations and follow up actions in response to complaints, repairs issues, damp and mould concerns, anti social behaviour, and tenancy/licence breaches. The postholder ensures that issues are resolved promptly through direct action, coordination with contractors, and enforcement of tenancy/licence terms. To work closely with internal teams, partners and statutory agencies to ensure that breaches of tenancy/licence agreements are identified early, addressed appropriately and escalated when necessary, using all available enforcement tools to protect residents and the Council. To deliver a resident focused service by providing clear communication, practical support, and a strong presence within temporary accommodation settings, ensuring that households feel supported, listened to and safe throughout their stay. The role plays a pivotal part in helping residents stabilise and prepare for their move into a safe and sustainable settled home. Deliver a specialist aspect of service delivery, which engages customers / stakeholders and enables them to make effective use of the service. Temporary Accommodation Officer The service is delivered to the quality, organisational and professional standards required Customer / stakeholder expectations are managed in relation to what can be delivered. The service meets organisational requirements and reflects customer / stakeholder requirements / needs, within organisational constraints. Maintain all required records and information. Analyse and interpret complex information, for input into reports. Procedures are adhered to and all information is correctly recorded and processed. Accurate, complete and relevant information / records / reports are provided for internal and/or external use. Develop specialist documents / materials / activities to support / promote the service area. All materials / activities are delivered to the required standards and timescales. Communications are clear, well planned and effectively targeted. Experience ? Experience delivering frontline housing management services, preferably in temporary accommodation, social housing or similar settings. ? Experience working directly with residents in a diverse, multi-cultural environment, including vulnerable or high-need households. ? Experience carrying out property inspections, identifying health and safety concerns and specifying or escalating necessary works. ? Experience managing tenancy/licence breaches, ASB, arrears or abandonment cases, including taking proportionate enforcement action. ? Experience handling complaints and repairs issues, including damp and mould, disrepair, contractor performance concerns and resident disputes. ? Experience working collaboratively with other services, including Repairs, ASB teams, Social Care, Environmental Health, Managing Agents and external partners. ? Experience maintaining accurate records on housing management systems, updating casework, inspections, contacts and actions in line with audit expectations. ? Experience supporting residents with housing-related advice, tenancy sustainment, safeguarding concerns or signposting to specialist agencies. Indicative Qualifications
Liaison Officer Basildon 35,000 - 40,000 + Fixed Term Contract (12-18 months) + Family Run Business + Career Progression + Supportive Team + Package + Immediate Start Are you a people-focused professional with experience managing customer relationships, coordinating stakeholders or working within property management? Are you looking for a role where your communication skills can make a real difference while becoming an integral part of a close-knit, growing business? This is an exciting opportunity to join a successful, family-run construction company delivering a major cladding remediation project in Basildon for 12-18 months. You'll be the key point of contact between residents, clients and site teams, ensuring clear communication throughout the project and helping deliver an outstanding customer experience. Your Role as a Liaison Officer Will Include: Acting as the main point of contact for residents throughout the cladding remediation project. Providing regular updates on planned works, timescales and project progress. Managing resident enquiries, concerns and complaints professionally and efficiently. Coordinating access arrangements between residents and site teams. Building positive relationships with residents, clients and subcontractors. Maintaining accurate records of communications and resident interactions. Working four days on site in Basildon and one day from the Ilford office. The Successful Liaison Officer Will Need: Previous experience in a customer-facing role such as Property Manager, Housing Officer, Lettings, Customer Service, Resident Liaison or similar. No previous construction experience needed. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. A professional, empathetic and approachable manner. A full UK driving licence is desirable. To be based within a commutable distance of Basildon and Ilford. If interested please apply and contact Georgia or Eran. This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website at (url removed) to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants; however, due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.
17/07/2026
Full time
Liaison Officer Basildon 35,000 - 40,000 + Fixed Term Contract (12-18 months) + Family Run Business + Career Progression + Supportive Team + Package + Immediate Start Are you a people-focused professional with experience managing customer relationships, coordinating stakeholders or working within property management? Are you looking for a role where your communication skills can make a real difference while becoming an integral part of a close-knit, growing business? This is an exciting opportunity to join a successful, family-run construction company delivering a major cladding remediation project in Basildon for 12-18 months. You'll be the key point of contact between residents, clients and site teams, ensuring clear communication throughout the project and helping deliver an outstanding customer experience. Your Role as a Liaison Officer Will Include: Acting as the main point of contact for residents throughout the cladding remediation project. Providing regular updates on planned works, timescales and project progress. Managing resident enquiries, concerns and complaints professionally and efficiently. Coordinating access arrangements between residents and site teams. Building positive relationships with residents, clients and subcontractors. Maintaining accurate records of communications and resident interactions. Working four days on site in Basildon and one day from the Ilford office. The Successful Liaison Officer Will Need: Previous experience in a customer-facing role such as Property Manager, Housing Officer, Lettings, Customer Service, Resident Liaison or similar. No previous construction experience needed. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. A professional, empathetic and approachable manner. A full UK driving licence is desirable. To be based within a commutable distance of Basildon and Ilford. If interested please apply and contact Georgia or Eran. This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website at (url removed) to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants; however, due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.
Reed Specialist Recruitment
Welwyn Garden City, Hertfordshire
Mobile Caretaker Hourly Rate: 15.94 - 17.63 per hour Duration: 12 weeks temporary - 2 positions available Hours of Work: 37 hours per week - Full Time - Monday to Friday, 8:30am - 4:30pm Location / Hybrid Working: Welwyn and Hatfield - Field-based role across housing estates Day-to-Day Responsibilities Carry out routine inspections of communal housing estates, blocks, and surrounding areas. Identify and report health and safety hazards, fire risks, fly-tipping, anti-social behaviour, repair issues, and grounds maintenance concerns. Complete inspection records accurately, including photographic evidence where required. Assist with the proactive management, removal, and storage of TORT items in accordance with current policies and procedures. Conduct daily inspections of estates with high levels of fly-tipping and housing management concerns, ensuring appropriate action is taken and recorded. Liaise with Neighbourhood Officers, Housing Assistants, contractors, and other stakeholders to ensure follow-up actions are completed. Undertake litter picking, sweeping, and maintaining cleanliness around communal areas and bin stores. Arrange clearance of larger waste deposits and fly-tipping through the appropriate service teams. Support the maintenance and presentation of housing estates to ensure a safe, clean, and welcoming environment for residents. Respond to estate-related issues as directed by management. Required Skills & Experience Knowledge of estate services, grounds maintenance, cleaning, or caretaking duties. Good understanding of health and safety responsibilities within communal housing environments. Ability to identify and report housing management and environmental issues. Practical approach with a willingness to undertake outdoor duties in all weather conditions. Reliable, organised, and able to work with minimal supervision. Basic IT skills to complete inspection reports and record actions taken. Special Conditions Full UK driving licence essential. Must have access to a vehicle and be insured for business use . Role requires regular travel between housing estates across Welwyn and Hatfield . The post involves outdoor working and manual handling activities. To apply for the Mobile caretaker position, please submit your CV detailing your relevant experience
17/07/2026
Seasonal
Mobile Caretaker Hourly Rate: 15.94 - 17.63 per hour Duration: 12 weeks temporary - 2 positions available Hours of Work: 37 hours per week - Full Time - Monday to Friday, 8:30am - 4:30pm Location / Hybrid Working: Welwyn and Hatfield - Field-based role across housing estates Day-to-Day Responsibilities Carry out routine inspections of communal housing estates, blocks, and surrounding areas. Identify and report health and safety hazards, fire risks, fly-tipping, anti-social behaviour, repair issues, and grounds maintenance concerns. Complete inspection records accurately, including photographic evidence where required. Assist with the proactive management, removal, and storage of TORT items in accordance with current policies and procedures. Conduct daily inspections of estates with high levels of fly-tipping and housing management concerns, ensuring appropriate action is taken and recorded. Liaise with Neighbourhood Officers, Housing Assistants, contractors, and other stakeholders to ensure follow-up actions are completed. Undertake litter picking, sweeping, and maintaining cleanliness around communal areas and bin stores. Arrange clearance of larger waste deposits and fly-tipping through the appropriate service teams. Support the maintenance and presentation of housing estates to ensure a safe, clean, and welcoming environment for residents. Respond to estate-related issues as directed by management. Required Skills & Experience Knowledge of estate services, grounds maintenance, cleaning, or caretaking duties. Good understanding of health and safety responsibilities within communal housing environments. Ability to identify and report housing management and environmental issues. Practical approach with a willingness to undertake outdoor duties in all weather conditions. Reliable, organised, and able to work with minimal supervision. Basic IT skills to complete inspection reports and record actions taken. Special Conditions Full UK driving licence essential. Must have access to a vehicle and be insured for business use . Role requires regular travel between housing estates across Welwyn and Hatfield . The post involves outdoor working and manual handling activities. To apply for the Mobile caretaker position, please submit your CV detailing your relevant experience
Meadfleet Open Space Management
Eastmoor, Yorkshire
Grounds Maintenance Housing Development Contract Manager Field-based (covering developments between Manchester, Leeds, Hull and Sheffield) £32,000 £40,000 plus car, depending on skills and experience About Meadfleet We are an award-winning land-owning open space management company with a diverse portfolio of over 350 housing developments across England and Wales. Committed to excellence in open space management, you will be able to demonstrate a passion for habitat enhancement and biodiversity. Our developments include extensive soft landscaping, play areas, roadways, street lighting, drainage, and a variety of habitat types. We deliver sustainable land management that adds long-term value for residents, communities and the environment. The Role We are seeking a proactive Portfolio Manager to take ownership of 25+ residential developments across Manchester, Leeds, Hull and Sheffield. This is a field-based role centred on driving high standards through regular site inspections, effective contractor management, and proactive stakeholder communication. The role offers a hybrid balance of site work and structured, home-based administration. Key Responsibilities: Accountable for sub-contractor performance, driving continuous quality improvements through proactive audit management. Identify and implement opportunities for enhancing biodiversity and visual impact across all managed developments. Act as the primary point of contact for open-space quality, fostering positive relationships with customers. Audit site performance using tablet-based technology, generating actionable data for improvements. Strengthen contractor partnerships, monitoring performance metrics to take ownership of site improvements. Ensure consistent quality across the portfolio by auditing compliance with established procedures. The Role Profile: You have a strong track record in operational management and leading contractors in a fast-paced environment. You are a clear communicator and a confident stakeholder manager, skilled at engaging with residents and teams alike. You have a full, clean driving licence. You possess the ability to multitask effectively, using technology to track work and solve problems efficiently. You take pride in delivering exceptional service, with a focus on both quality standards and building positive relationships. Passionate about horticulture and environmental improvements ecology is a plus. Why Join Us: Generous Leave 25 days plus Bank Holidays Top Tier Pension 10% employer contribution (non-contributory) Comprehensive Health and Protection Private medical cover and death in service benefit Plug-In-Hybrid Company Car Fully Equipped Latest Laptop, iPad, and iPhone provided Employment is subject to standard pre-employment screening, including a basic DBS check, licence verification, and satisfactory references. If you ve previously thrived as a Grounds Maintenance Supervisor, Landscape Contracts Manager, Landscape Operations Manager, Soft-Landscaping Supervisor, Parks and Grounds Manager, Estates or Parks Manager, Green Space Manager, Green-Spaces Team Leader, Estates and Grounds Manager, Landscape and Grounds Manager, Environmental Services Manager, Environmental Operations Manager, Arboriculture or Ecology Officer, Grounds and Facilities Manager, Facilities Grounds Manager, Open Space Manager, Open Space and Landscape Manager, Contracts Manager or Assistant Contracts Manager or similar, then we want to hear from you.
17/07/2026
Full time
Grounds Maintenance Housing Development Contract Manager Field-based (covering developments between Manchester, Leeds, Hull and Sheffield) £32,000 £40,000 plus car, depending on skills and experience About Meadfleet We are an award-winning land-owning open space management company with a diverse portfolio of over 350 housing developments across England and Wales. Committed to excellence in open space management, you will be able to demonstrate a passion for habitat enhancement and biodiversity. Our developments include extensive soft landscaping, play areas, roadways, street lighting, drainage, and a variety of habitat types. We deliver sustainable land management that adds long-term value for residents, communities and the environment. The Role We are seeking a proactive Portfolio Manager to take ownership of 25+ residential developments across Manchester, Leeds, Hull and Sheffield. This is a field-based role centred on driving high standards through regular site inspections, effective contractor management, and proactive stakeholder communication. The role offers a hybrid balance of site work and structured, home-based administration. Key Responsibilities: Accountable for sub-contractor performance, driving continuous quality improvements through proactive audit management. Identify and implement opportunities for enhancing biodiversity and visual impact across all managed developments. Act as the primary point of contact for open-space quality, fostering positive relationships with customers. Audit site performance using tablet-based technology, generating actionable data for improvements. Strengthen contractor partnerships, monitoring performance metrics to take ownership of site improvements. Ensure consistent quality across the portfolio by auditing compliance with established procedures. The Role Profile: You have a strong track record in operational management and leading contractors in a fast-paced environment. You are a clear communicator and a confident stakeholder manager, skilled at engaging with residents and teams alike. You have a full, clean driving licence. You possess the ability to multitask effectively, using technology to track work and solve problems efficiently. You take pride in delivering exceptional service, with a focus on both quality standards and building positive relationships. Passionate about horticulture and environmental improvements ecology is a plus. Why Join Us: Generous Leave 25 days plus Bank Holidays Top Tier Pension 10% employer contribution (non-contributory) Comprehensive Health and Protection Private medical cover and death in service benefit Plug-In-Hybrid Company Car Fully Equipped Latest Laptop, iPad, and iPhone provided Employment is subject to standard pre-employment screening, including a basic DBS check, licence verification, and satisfactory references. If you ve previously thrived as a Grounds Maintenance Supervisor, Landscape Contracts Manager, Landscape Operations Manager, Soft-Landscaping Supervisor, Parks and Grounds Manager, Estates or Parks Manager, Green Space Manager, Green-Spaces Team Leader, Estates and Grounds Manager, Landscape and Grounds Manager, Environmental Services Manager, Environmental Operations Manager, Arboriculture or Ecology Officer, Grounds and Facilities Manager, Facilities Grounds Manager, Open Space Manager, Open Space and Landscape Manager, Contracts Manager or Assistant Contracts Manager or similar, then we want to hear from you.
We are currently looking for an experienced Tenancy Enforcement Officer to join a busy Housing Management service during a period of growth and increased demand. This Tenancy Enforcement Officer role has been created to support a growing number of new build and recently onboarded homes, with a particular focus on new tenancies, introductory tenancies and early tenancy sustainment. The successful candidate will manage tenancy and neighbourhood issues across a designated group of properties, providing a visible presence across geographically dispersed sites. This Tenancy Enforcement Officer position will involve proactive tenancy management, early intervention and robust action to tackle anti-social behaviour and tenancy breaches. The Role Managing tenancy and neighbourhood issues across a designated housing patch. Supporting new tenant move-ins and managing new tenancies from the outset. Managing introductory tenancies and ensuring compliance with tenancy conditions. Carrying out tenancy audits, home visits and property visits. Taking a proactive approach to early intervention and tenancy sustainment. Investigating and managing nuisance, anti-social behaviour and complex tenancy breaches. Taking appropriate tenancy enforcement and legal action where required. Supporting tenants with complex needs and making appropriate referrals. Carrying out regular estate and site visits across geographically dispersed properties. Working with internal teams and partner agencies to resolve tenancy and neighbourhood issues. Maintaining accurate case records and managing a varied caseload. Key Requirements Previous experience within tenancy management or housing management. Experience managing anti-social behaviour and tenancy enforcement cases. Experience working with tenants with complex needs. Knowledge of tenancy conditions, introductory tenancies and relevant housing legislation. Experience undertaking tenancy audits, home visits and property visits. Experience managing tenancy breaches and progressing enforcement action. Ability to undertake lone working and travel between geographically dispersed sites. Experience managing a varied housing caseload within a high-demand service. What You Need to Do Now If you are interested in this Tenancy Enforcement Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Tenancy Enforcement Officers, ASB Officers, Housing Officers and Tenancy Management Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
17/07/2026
Contract
We are currently looking for an experienced Tenancy Enforcement Officer to join a busy Housing Management service during a period of growth and increased demand. This Tenancy Enforcement Officer role has been created to support a growing number of new build and recently onboarded homes, with a particular focus on new tenancies, introductory tenancies and early tenancy sustainment. The successful candidate will manage tenancy and neighbourhood issues across a designated group of properties, providing a visible presence across geographically dispersed sites. This Tenancy Enforcement Officer position will involve proactive tenancy management, early intervention and robust action to tackle anti-social behaviour and tenancy breaches. The Role Managing tenancy and neighbourhood issues across a designated housing patch. Supporting new tenant move-ins and managing new tenancies from the outset. Managing introductory tenancies and ensuring compliance with tenancy conditions. Carrying out tenancy audits, home visits and property visits. Taking a proactive approach to early intervention and tenancy sustainment. Investigating and managing nuisance, anti-social behaviour and complex tenancy breaches. Taking appropriate tenancy enforcement and legal action where required. Supporting tenants with complex needs and making appropriate referrals. Carrying out regular estate and site visits across geographically dispersed properties. Working with internal teams and partner agencies to resolve tenancy and neighbourhood issues. Maintaining accurate case records and managing a varied caseload. Key Requirements Previous experience within tenancy management or housing management. Experience managing anti-social behaviour and tenancy enforcement cases. Experience working with tenants with complex needs. Knowledge of tenancy conditions, introductory tenancies and relevant housing legislation. Experience undertaking tenancy audits, home visits and property visits. Experience managing tenancy breaches and progressing enforcement action. Ability to undertake lone working and travel between geographically dispersed sites. Experience managing a varied housing caseload within a high-demand service. What You Need to Do Now If you are interested in this Tenancy Enforcement Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Tenancy Enforcement Officers, ASB Officers, Housing Officers and Tenancy Management Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are currently supporting a Worcestershire local authority in the appointment of an experienced Homelessness & Housing Solutions Officer to join their Housing Service on an initial 3-month contract. This is an excellent opportunity for a skilled housing professional with strong homelessness prevention and statutory assessment experience to make a direct impact in supporting residents who are homeless or at risk of losing their accommodation. The successful candidate will manage a caseload of homelessness applications, undertake detailed assessments, develop personalised housing plans and provide practical advice and solutions to help residents secure and sustain suitable accommodation. You will work closely with residents, landlords, partner agencies and support services to deliver effective homelessness prevention and relief outcomes. You will have strong working knowledge and practical experience of the Homelessness Reduction Act 2017 and Part 7 of the Housing Act 1996, including making statutory decisions around prevention, relief duties, priority need and intentional homelessness. Experience within Housing Solutions/Homelessness services is essential, with a focus on Part 7 assessments rather than allocations. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
17/07/2026
Contract
We are currently supporting a Worcestershire local authority in the appointment of an experienced Homelessness & Housing Solutions Officer to join their Housing Service on an initial 3-month contract. This is an excellent opportunity for a skilled housing professional with strong homelessness prevention and statutory assessment experience to make a direct impact in supporting residents who are homeless or at risk of losing their accommodation. The successful candidate will manage a caseload of homelessness applications, undertake detailed assessments, develop personalised housing plans and provide practical advice and solutions to help residents secure and sustain suitable accommodation. You will work closely with residents, landlords, partner agencies and support services to deliver effective homelessness prevention and relief outcomes. You will have strong working knowledge and practical experience of the Homelessness Reduction Act 2017 and Part 7 of the Housing Act 1996, including making statutory decisions around prevention, relief duties, priority need and intentional homelessness. Experience within Housing Solutions/Homelessness services is essential, with a focus on Part 7 assessments rather than allocations. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
ASB Officer Pay: 23.16 per hour PAYE Job Type: Temporary (2-3 months) Location: Wallington, Surrey We are currently recruiting for an experienced ASB Officer to join a housing provider on a short-term contract. This is a specialist role focusing on complex Anti-Social Behaviour (ASB) and tenancy enforcement cases. Please note: Proven experience as an ASB Officer is essential for this position. Day-to-Day Responsibilities Lead and manage complex ASB and tenancy enforcement cases from investigation through to resolution Prepare and present legal cases, including evidence gathering, witness statements, and court documentation Represent the organisation in court proceedings, acting as a professional witness when required Investigate and act on tenancy fraud and serious breaches of tenancy agreements Provide expert advice and guidance to housing teams on ASB case management Work closely with police, local authorities, and partner agencies to resolve cases effectively Ensure all enforcement activities comply with current legislation and best practice Support teams with training and knowledge sharing on ASB processes and procedures Required Skills & Experience Proven experience working as an ASB Officer (essential) Strong background managing complex ASB and housing enforcement cases Experience preparing and presenting cases in court Sound knowledge of tenancy law, ASB legislation, and enforcement procedures Excellent communication, negotiation, and stakeholder management skills Ability to work independently and manage a high-risk caseload Full driving licence and access to a vehicle highly desirable To apply for the ASB Officer position, please submit your CV for consideration
17/07/2026
Seasonal
ASB Officer Pay: 23.16 per hour PAYE Job Type: Temporary (2-3 months) Location: Wallington, Surrey We are currently recruiting for an experienced ASB Officer to join a housing provider on a short-term contract. This is a specialist role focusing on complex Anti-Social Behaviour (ASB) and tenancy enforcement cases. Please note: Proven experience as an ASB Officer is essential for this position. Day-to-Day Responsibilities Lead and manage complex ASB and tenancy enforcement cases from investigation through to resolution Prepare and present legal cases, including evidence gathering, witness statements, and court documentation Represent the organisation in court proceedings, acting as a professional witness when required Investigate and act on tenancy fraud and serious breaches of tenancy agreements Provide expert advice and guidance to housing teams on ASB case management Work closely with police, local authorities, and partner agencies to resolve cases effectively Ensure all enforcement activities comply with current legislation and best practice Support teams with training and knowledge sharing on ASB processes and procedures Required Skills & Experience Proven experience working as an ASB Officer (essential) Strong background managing complex ASB and housing enforcement cases Experience preparing and presenting cases in court Sound knowledge of tenancy law, ASB legislation, and enforcement procedures Excellent communication, negotiation, and stakeholder management skills Ability to work independently and manage a high-risk caseload Full driving licence and access to a vehicle highly desirable To apply for the ASB Officer position, please submit your CV for consideration
We are currently looking for an experienced Quality Assurance and Standards Officer to support a Housing Service in maintaining regulatory compliance, improving service standards and preparing for regulatory inspections. This Quality Assurance and Standards Officer role will focus on governance, policy development, audit activity and regulatory assurance across housing services. The successful candidate will support the development of a quality management framework, undertake service reviews and audits, and ensure the service remains aligned with the requirements of the Regulator of Social Housing. This Quality Assurance and Standards Officer position would suit someone with experience in housing governance, policy, compliance or service improvement. The Role - Supporting regulatory inspection readiness and audit activity across Housing Services. - Maintaining housing policies, procedures and policy registers. - Undertaking service reviews, audits and gap analysis against regulatory requirements. - Supporting the development and implementation of quality assurance frameworks. - Monitoring compliance with the Regulator of Social Housing Consumer Standards. - Maintaining evidence logs and action plans relating to regulatory compliance. - Reviewing legislation, regulatory updates and sector best practice. - Producing reports, briefings and updates for managers and senior stakeholders. - Auditing complaints and identifying opportunities for service improvement. - Supporting governance arrangements and monitoring delivery of agreed actions. - Championing data quality and supporting compliance with the Competence and Conduct Standard. Key Requirements - Experience working within social housing, housing management, governance, compliance or service improvement. - Knowledge of the social housing regulatory framework and Consumer Standards. - Understanding of the Regulator of Social Housing, Housing Ombudsman and wider housing sector requirements. - Experience undertaking audits, reviews or compliance assessments. - Experience producing reports, briefings and policy documentation. - Experience supporting service improvement or regulatory readiness programmes. - Strong knowledge of housing legislation, policy and regulatory requirements. - CIH qualification or working towards CIH Level 2 or 3 would be advantageous. What You Need to Do Now If you are interested in this Quality Assurance and Standards Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Quality Assurance and Standards Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Quality Assurance Officers, Housing Compliance Officers, Governance Officers and Service Improvement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
17/07/2026
Contract
We are currently looking for an experienced Quality Assurance and Standards Officer to support a Housing Service in maintaining regulatory compliance, improving service standards and preparing for regulatory inspections. This Quality Assurance and Standards Officer role will focus on governance, policy development, audit activity and regulatory assurance across housing services. The successful candidate will support the development of a quality management framework, undertake service reviews and audits, and ensure the service remains aligned with the requirements of the Regulator of Social Housing. This Quality Assurance and Standards Officer position would suit someone with experience in housing governance, policy, compliance or service improvement. The Role - Supporting regulatory inspection readiness and audit activity across Housing Services. - Maintaining housing policies, procedures and policy registers. - Undertaking service reviews, audits and gap analysis against regulatory requirements. - Supporting the development and implementation of quality assurance frameworks. - Monitoring compliance with the Regulator of Social Housing Consumer Standards. - Maintaining evidence logs and action plans relating to regulatory compliance. - Reviewing legislation, regulatory updates and sector best practice. - Producing reports, briefings and updates for managers and senior stakeholders. - Auditing complaints and identifying opportunities for service improvement. - Supporting governance arrangements and monitoring delivery of agreed actions. - Championing data quality and supporting compliance with the Competence and Conduct Standard. Key Requirements - Experience working within social housing, housing management, governance, compliance or service improvement. - Knowledge of the social housing regulatory framework and Consumer Standards. - Understanding of the Regulator of Social Housing, Housing Ombudsman and wider housing sector requirements. - Experience undertaking audits, reviews or compliance assessments. - Experience producing reports, briefings and policy documentation. - Experience supporting service improvement or regulatory readiness programmes. - Strong knowledge of housing legislation, policy and regulatory requirements. - CIH qualification or working towards CIH Level 2 or 3 would be advantageous. What You Need to Do Now If you are interested in this Quality Assurance and Standards Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Quality Assurance and Standards Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Quality Assurance Officers, Housing Compliance Officers, Governance Officers and Service Improvement roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: £19.00 - £19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of £19.00 - £19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.
17/07/2026
Seasonal
A highly regarded London Housing Provider is looking for an enthusiastic Housing Assistant to join its busy Housing Management team. Location: West London Rate: £19.00 - £19.90 per hour (PAYE) Full-Time Temporary 5 Days On Site What You'll Be Doing You'll be supporting Housing Officers with a wide variety of housing management duties, including: Supporting tenancy and estate management across a busy housing patch. Assisting with estate inspections and ensuring follow-up actions are completed. Supporting the management of Anti-Social Behaviour (ASB) cases . Assisting with tenancy verification checks and tenancy changes. Helping to manage the voids and lettings process from start to finish. Arranging and attending property viewings and supporting tenancy sign-ups. Preparing welcome packs and tenancy documentation for new residents. Responding to resident enquiries by phone, email and face-to-face. Delivering a professional front-of-house reception service. Maintaining accurate records using housing management systems. Liaising with contractors, internal teams and external agencies. Supporting resident meetings, home visits and community events. Assisting with general housing administration and performance reporting. What We're Looking For You'll ideally have: Experience working within a Housing Association or Local Authority. Previous experience as a Housing Assistant, Housing Administrator, Housing Support Officer or similar. Excellent customer service and communication skills. Experience supporting tenancy management or neighbourhood services. Strong administrative and IT skills, with experience using housing management systems such as NEC Housing, Northgate, Civica, MRI or Orchard. If you have experience working within social housing , enjoy helping residents and want to develop your career alongside experienced Housing Officers, this is an excellent opportunity to gain valuable experience within one of London's leading housing teams. No two days are the same. From supporting tenancy management and estate inspections to assisting with lettings, resident enquiries and neighbourhood services, you'll play a vital role in delivering an outstanding service to residents across the borough. A proactive attitude with the ability to manage a busy and varied workload. Why Apply? Competitive PAYE rate of £19.00 - £19.90 per hour Join a respected Housing Provider with a supportive Housing Management team. Gain exposure across tenancy management, estates, ASB, lettings and resident engagement. Excellent opportunity to build your housing career and broaden your experience. Full-time opportunity based in West London . Apply Today If you're passionate about delivering excellent housing services and want to be part of a team that makes a genuine difference to residents' lives, we'd love to hear from you.
Section 20 Project Officer Islington, London Temporary - 6 Months Full Time An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes. THE ROLE You will be responsible for managing the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record-keeping across major works projects. Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons Act as the main point of contact for leaseholders regarding major works, costs and processes Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information Prepare accurate, clear and legally compliant consultation documentation Manage and respond to leaseholder observations, queries and formal representations Maintain detailed and auditable records to mitigate risk and support tribunal defence Support resident engagement through meetings, drop-ins and written communications THE CANDIDATE The ideal candidate will have proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment. Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985 Experience working on major works or planned maintenance programmes Ability to interpret and communicate technical and financial information clearly Excellent written communication skills, including formal notices and correspondence Strong organisational skills with high attention to detail and stakeholder management THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 6 Month Contract RATE The pay for the role is 24.87 per hour LTD company rate. The PAYE equivalent is 21.20 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
17/07/2026
Contract
Section 20 Project Officer Islington, London Temporary - 6 Months Full Time An excellent opportunity for an experienced Section 20 Project Officer to join a North London Housing Association, delivering statutory consultation processes across major works programmes. THE ROLE You will be responsible for managing the end-to-end Section 20 consultation process, ensuring legal compliance, clear communication and robust record-keeping across major works projects. Deliver full Section 20 consultation process including Notices of Intention, Estimates and Reasons Act as the main point of contact for leaseholders regarding major works, costs and processes Liaise with Asset Management, Property Services, surveyors and contractors to gather technical and financial information Prepare accurate, clear and legally compliant consultation documentation Manage and respond to leaseholder observations, queries and formal representations Maintain detailed and auditable records to mitigate risk and support tribunal defence Support resident engagement through meetings, drop-ins and written communications THE CANDIDATE The ideal candidate will have proven experience delivering Section 20 consultations within a Housing Association or Local Authority environment. Strong knowledge of leasehold legislation, particularly the Landlord & Tenant Act 1985 Experience working on major works or planned maintenance programmes Ability to interpret and communicate technical and financial information clearly Excellent written communication skills, including formal notices and correspondence Strong organisational skills with high attention to detail and stakeholder management THE CONTRACT WORKING HOURS Full Time LENGTH OF CONTRACT 6 Month Contract RATE The pay for the role is 24.87 per hour LTD company rate. The PAYE equivalent is 21.20 per hour, inclusive of holiday. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!
An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Newark . You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration remotely using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Housing Officer: Provide practical, day-to-day support to an established team of Housing Officers Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing management systems and CRM tools Complete administrative tasks efficiently between appointments, with flexible hybrid working arrangements Travel across a designated patch within the Newark area and attend local base locations when required Ideal Candidate: An experienced Housing Officer with strong knowledge of frontline housing management Able to hit the ground running and support an existing team with minimal supervision Comfortable working primarily in the community and engaging with residents face-to-face Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed) Well-organised, with the ability to balance resident visits, casework, and administrative tasks Full driving licence and willingness to carry out patch visits Pay & Benefits for this Housing Officer role: Competitive hourly rate Mileage reimbursement Flexible hybrid working arrangements Home-working equipment provided Flexible working structure, allowing administration to be scheduled around community visits and appointments If this Housing Officer role is of interest, please apply or contact (url removed)
17/07/2026
Contract
An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Newark . You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration remotely using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Housing Officer: Provide practical, day-to-day support to an established team of Housing Officers Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing management systems and CRM tools Complete administrative tasks efficiently between appointments, with flexible hybrid working arrangements Travel across a designated patch within the Newark area and attend local base locations when required Ideal Candidate: An experienced Housing Officer with strong knowledge of frontline housing management Able to hit the ground running and support an existing team with minimal supervision Comfortable working primarily in the community and engaging with residents face-to-face Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed) Well-organised, with the ability to balance resident visits, casework, and administrative tasks Full driving licence and willingness to carry out patch visits Pay & Benefits for this Housing Officer role: Competitive hourly rate Mileage reimbursement Flexible hybrid working arrangements Home-working equipment provided Flexible working structure, allowing administration to be scheduled around community visits and appointments If this Housing Officer role is of interest, please apply or contact (url removed)
We are currently looking for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs service. This Homelessness Prevention & Solutions Officer role will focus on preventing homelessness, relieving homelessness and helping households secure sustainable housing solutions in line with the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will manage a varied caseload of homelessness applications, undertake statutory assessments, issue legal decisions and work with households to prevent homelessness wherever possible. This Homelessness Prevention & Solutions Officer position would suit someone with strong homelessness legislation knowledge and experience managing complex housing needs cases. The Role - Managing a caseload of homelessness prevention and relief cases. - Undertaking statutory homelessness assessments and making enquiries in line with legislation. - Creating and managing Personalised Housing Plans (PHPs). - Working with households to prevent homelessness and secure sustainable housing solutions. - Negotiating with landlords, agents, family members and other parties to prevent homelessness. - Assessing applications under Parts VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. - Making decisions on eligibility, homelessness, priority need, intentional homelessness and local connection. - Drafting and issuing S184, S188, S193 and related statutory decision letters. - Conducting home visits and verifying applicants' circumstances where required. - Providing housing options advice relating to the private rented sector, welfare benefits and homelessness prevention. - Liaising with legal representatives, MPs, councillors, external agencies and partner organisations. - Supporting households placed into temporary or emergency accommodation. Key Requirements - Previous experience working as a Homelessness Prevention Officer, Housing Options Officer or Homelessness Officer. - Comprehensive knowledge of the Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017. - Experience undertaking homelessness assessments and statutory investigations. - Experience drafting S184 decisions and other homelessness decision letters. - Experience creating and managing Personalised Housing Plans. - Experience managing complex homelessness prevention and relief cases. - Knowledge of welfare benefits, housing options and the private rented sector. - Experience negotiating with landlords and preventing homelessness. - Experience responding to legal challenges, complaints, MPs and Ombudsman enquiries would be advantageous. What You Need to Do Now If you are interested in this Homelessness Prevention & Solutions Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Homelessness Prevention & Solutions Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Homelessness Prevention Officers, Housing Options Officers, Homelessness Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from homelessness professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
17/07/2026
Contract
We are currently looking for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs service. This Homelessness Prevention & Solutions Officer role will focus on preventing homelessness, relieving homelessness and helping households secure sustainable housing solutions in line with the Housing Act 1996 and Homelessness Reduction Act 2017. The successful candidate will manage a varied caseload of homelessness applications, undertake statutory assessments, issue legal decisions and work with households to prevent homelessness wherever possible. This Homelessness Prevention & Solutions Officer position would suit someone with strong homelessness legislation knowledge and experience managing complex housing needs cases. The Role - Managing a caseload of homelessness prevention and relief cases. - Undertaking statutory homelessness assessments and making enquiries in line with legislation. - Creating and managing Personalised Housing Plans (PHPs). - Working with households to prevent homelessness and secure sustainable housing solutions. - Negotiating with landlords, agents, family members and other parties to prevent homelessness. - Assessing applications under Parts VI and VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. - Making decisions on eligibility, homelessness, priority need, intentional homelessness and local connection. - Drafting and issuing S184, S188, S193 and related statutory decision letters. - Conducting home visits and verifying applicants' circumstances where required. - Providing housing options advice relating to the private rented sector, welfare benefits and homelessness prevention. - Liaising with legal representatives, MPs, councillors, external agencies and partner organisations. - Supporting households placed into temporary or emergency accommodation. Key Requirements - Previous experience working as a Homelessness Prevention Officer, Housing Options Officer or Homelessness Officer. - Comprehensive knowledge of the Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017. - Experience undertaking homelessness assessments and statutory investigations. - Experience drafting S184 decisions and other homelessness decision letters. - Experience creating and managing Personalised Housing Plans. - Experience managing complex homelessness prevention and relief cases. - Knowledge of welfare benefits, housing options and the private rented sector. - Experience negotiating with landlords and preventing homelessness. - Experience responding to legal challenges, complaints, MPs and Ombudsman enquiries would be advantageous. What You Need to Do Now If you are interested in this Homelessness Prevention & Solutions Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Homelessness Prevention & Solutions Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Homelessness Prevention Officers, Housing Options Officers, Homelessness Officers and Housing Needs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from homelessness professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Your new company We are currently recruiting for an experienced Housing Officer to join a well-established housing organisation based in Fife on an initial 2-month contract, with the strong potential for extension.This is an excellent opportunity for a proactive and customer-focused professional to join a busy housing team and make an immediate impact. Your new role Managing a designated patch of properties Delivering a high-quality, customer-focused housing management service Handling tenancy management, including allocations, voids, and tenancy sustainment Managing rent arrears and supporting tenants with payment plans Dealing with anti-social behaviour cases Conducting estate inspections and property visits What you'll need to succeed Previous experience working as a Housing Officer or in a similar role Strong knowledge of housing management and current legislation Excellent communication and organisational skills Ability to manage a varied caseload effectively Full UK driving licence and access to a vehicle What you'll get in return Location: Fife Duration: 2 months initially (high likelihood of extension) Start: Immediate / ASAP Mileage paid What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
17/07/2026
Seasonal
Your new company We are currently recruiting for an experienced Housing Officer to join a well-established housing organisation based in Fife on an initial 2-month contract, with the strong potential for extension.This is an excellent opportunity for a proactive and customer-focused professional to join a busy housing team and make an immediate impact. Your new role Managing a designated patch of properties Delivering a high-quality, customer-focused housing management service Handling tenancy management, including allocations, voids, and tenancy sustainment Managing rent arrears and supporting tenants with payment plans Dealing with anti-social behaviour cases Conducting estate inspections and property visits What you'll need to succeed Previous experience working as a Housing Officer or in a similar role Strong knowledge of housing management and current legislation Excellent communication and organisational skills Ability to manage a varied caseload effectively Full UK driving licence and access to a vehicle What you'll get in return Location: Fife Duration: 2 months initially (high likelihood of extension) Start: Immediate / ASAP Mileage paid What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
