Job Title: Temporary Resident Liaison Officer Location: Greater Manchester Contract Type: Temporary (6 Months) Are you passionate about making a difference in the lives of residents? Do you thrive in a dynamic environment where communication and collaboration are key? If so, we have an exciting opportunity for you as a Temporary Resident Liaison Officer! About the Role: As a vital member of our Asset Management Team, you will be at the forefront of our investment and improvement programmes. Your mission? To ensure that residents feel valued and informed throughout every step of the journey. You will build strong relationships, facilitate access for planned works, and deliver outstanding customer experiences. Key Responsibilities: Serve as the primary point of contact for residents during planned investment and asset management initiatives, ensuring timely and clear communication. Collaborate with our Warm Homes delivery partner to engage residents and support energy efficiency improvements. Identify residents needing extra support and coordinate assistance with colleagues and partner organisations. Build positive relationships to maximise participation in planned works and minimise delays. Work closely with the Communities Team to support vulnerable residents and address local issues. Engage with internal teams to deliver a seamless customer experience. Maintain accurate records of resident interactions and monitor satisfaction levels. Promote the benefits of our Warm Homes and investment programmes to residents. What We're Looking For: Experience in a customer-facing, resident engagement or liaison role, ideally within housing or asset management. Exceptional communication and interpersonal skills to foster trust and positive relationships. Strong organisational skills with the ability to manage multiple priorities effectively. Ability to navigate challenging situations with professionalism and empathy. Proficiency in Microsoft Office and housing management systems. Full UK driving licence and access to a vehicle (where required). Desirable Skills: Experience with retrofit or energy efficiency programmes. Knowledge of social housing asset management. Familiarity with safeguarding and tenancy-related issues. Key Competencies: Customer-focused and solution-oriented Excellent communicator and relationship builder Organised, proactive, and adaptable Empathetic and approachable Contact Liam Jones on (url removed) or (phone number removed) to discuss in more detail.
14/07/2026
Seasonal
Job Title: Temporary Resident Liaison Officer Location: Greater Manchester Contract Type: Temporary (6 Months) Are you passionate about making a difference in the lives of residents? Do you thrive in a dynamic environment where communication and collaboration are key? If so, we have an exciting opportunity for you as a Temporary Resident Liaison Officer! About the Role: As a vital member of our Asset Management Team, you will be at the forefront of our investment and improvement programmes. Your mission? To ensure that residents feel valued and informed throughout every step of the journey. You will build strong relationships, facilitate access for planned works, and deliver outstanding customer experiences. Key Responsibilities: Serve as the primary point of contact for residents during planned investment and asset management initiatives, ensuring timely and clear communication. Collaborate with our Warm Homes delivery partner to engage residents and support energy efficiency improvements. Identify residents needing extra support and coordinate assistance with colleagues and partner organisations. Build positive relationships to maximise participation in planned works and minimise delays. Work closely with the Communities Team to support vulnerable residents and address local issues. Engage with internal teams to deliver a seamless customer experience. Maintain accurate records of resident interactions and monitor satisfaction levels. Promote the benefits of our Warm Homes and investment programmes to residents. What We're Looking For: Experience in a customer-facing, resident engagement or liaison role, ideally within housing or asset management. Exceptional communication and interpersonal skills to foster trust and positive relationships. Strong organisational skills with the ability to manage multiple priorities effectively. Ability to navigate challenging situations with professionalism and empathy. Proficiency in Microsoft Office and housing management systems. Full UK driving licence and access to a vehicle (where required). Desirable Skills: Experience with retrofit or energy efficiency programmes. Knowledge of social housing asset management. Familiarity with safeguarding and tenancy-related issues. Key Competencies: Customer-focused and solution-oriented Excellent communicator and relationship builder Organised, proactive, and adaptable Empathetic and approachable Contact Liam Jones on (url removed) or (phone number removed) to discuss in more detail.
Site Manager - External Planned Works 55-60k + car allowance Deptford Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance program in tenanted properties across South East London. Scope of works is predominantly rooding and window and door replacements. This is a client facing role where you will be responsible for delivering refurbishment programs through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K plus car allowance. For your chance of securing this role please apply online now!
13/07/2026
Full time
Site Manager - External Planned Works 55-60k + car allowance Deptford Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Planned Maintenance program in tenanted properties across South East London. Scope of works is predominantly rooding and window and door replacements. This is a client facing role where you will be responsible for delivering refurbishment programs through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 60K plus car allowance. For your chance of securing this role please apply online now!
The Fire and Building Safety Officer will ensure compliance with fire safety regulations and oversee building safety within the property sector. This role is based in London and requires a professional who can implement and monitor safety measures effectively. Client Details This opportunity sits within a highly regarded resident-focused housing organisation managing a substantial residential portfolio across Central London. The organisation is committed to delivering excellent housing services, maintaining high standards of resident safety, and ensuring strong performance across compliance, repairs, asset management, and customer service functions. Working within the Property Services team, the organisation is seeking an experienced Fire & Building Safety Officer to support the coordination and delivery of fire safety and building safety activities across a diverse housing portfolio. The role will play a key part in ensuring statutory compliance obligations are met, building safety risks are effectively monitored and managed, residents are actively engaged in safety matters, and assurance processes remain robust and audit-ready. This is an excellent opportunity to join a collaborative and forward-thinking organisation where resident safety, continuous improvement, transparency, and service excellence are at the heart of everything it does. Description Support the delivery and coordination of fire safety and building safety activities across the housing portfolio Monitor statutory compliance programmes and ensure fire safety actions are tracked, prioritised, completed, and evidenced within required timescales Monitor completion of Fire Risk Assessment actions and fire door inspection and replacement programmes Maintain accurate records of inspections, actions, certifications, and completion evidence to ensure full audit readiness Support the identification, monitoring, and escalation of building safety risks, particularly within Higher-Risk Buildings (HRBs) Maintain action trackers, risk registers, compliance records, and assurance documentation relating to fire and building safety activities Monitor completion of actions arising from Fire Risk Assessments, structural inspections, compartmentation reviews, external wall assessments, and building safety inspections Escalate overdue actions, emerging risks, and compliance concerns to management and relevant stakeholders Coordinate and support intrusive investigations, specialist surveys, and safety inspections undertaken by contractors and consultants Assist with the management and maintenance of building safety information in accordance with Golden Thread principles Support the gathering, coordination, and maintenance of information required for Safety Cases and building assurance activities Work closely with compliance, repairs, housing, and asset management teams to ensure safety records remain accurate and up to date Promote resident awareness of safety responsibilities and encourage participation in safety initiatives Support the preparation of compliance reports, board reports, safety dashboards, assurance reports, and regulatory returns Provide clear commentary on compliance performance, risks, exceptions, and areas requiring corrective action Assist with responses to audits, inspections, regulatory enquiries, and information requests Support organisational compliance with relevant building safety and fire safety legislation and guidance Coordinate with contractors, consultants, and specialist providers involved in building safety activities Monitor contractor performance and challenge delays, incomplete actions, or poor-quality information where necessary Verify and maintain completion evidence relating to safety-related works and remedial actions Work collaboratively with operational teams to ensure safety risks are effectively monitored and managed Profile Level 4 qualification (or equivalent experience) in: Building Safety Fire Safety Construction Property or Asset Management Building Control or a related discipline Formal health and safety or fire safety training such as: IOSH Managing Safely NEBOSH Fire Safety Demonstrable awareness of building safety legislation and resident safety responsibilities Recognised building safety or fire safety qualification, certification, or training in at least one of the following: Building Safety Act Awareness Fire Risk Assessment Awareness Passive Fire Protection Awareness Compartmentation Awareness Fire Door Inspection Training Resident Engagement Strategy Awareness High-Rise Residential Building Safety Awareness Job Offer Competitive salary of 50,175 Generous annual leave entitlement plus bank holidays Pension scheme with employer contribution
13/07/2026
Full time
The Fire and Building Safety Officer will ensure compliance with fire safety regulations and oversee building safety within the property sector. This role is based in London and requires a professional who can implement and monitor safety measures effectively. Client Details This opportunity sits within a highly regarded resident-focused housing organisation managing a substantial residential portfolio across Central London. The organisation is committed to delivering excellent housing services, maintaining high standards of resident safety, and ensuring strong performance across compliance, repairs, asset management, and customer service functions. Working within the Property Services team, the organisation is seeking an experienced Fire & Building Safety Officer to support the coordination and delivery of fire safety and building safety activities across a diverse housing portfolio. The role will play a key part in ensuring statutory compliance obligations are met, building safety risks are effectively monitored and managed, residents are actively engaged in safety matters, and assurance processes remain robust and audit-ready. This is an excellent opportunity to join a collaborative and forward-thinking organisation where resident safety, continuous improvement, transparency, and service excellence are at the heart of everything it does. Description Support the delivery and coordination of fire safety and building safety activities across the housing portfolio Monitor statutory compliance programmes and ensure fire safety actions are tracked, prioritised, completed, and evidenced within required timescales Monitor completion of Fire Risk Assessment actions and fire door inspection and replacement programmes Maintain accurate records of inspections, actions, certifications, and completion evidence to ensure full audit readiness Support the identification, monitoring, and escalation of building safety risks, particularly within Higher-Risk Buildings (HRBs) Maintain action trackers, risk registers, compliance records, and assurance documentation relating to fire and building safety activities Monitor completion of actions arising from Fire Risk Assessments, structural inspections, compartmentation reviews, external wall assessments, and building safety inspections Escalate overdue actions, emerging risks, and compliance concerns to management and relevant stakeholders Coordinate and support intrusive investigations, specialist surveys, and safety inspections undertaken by contractors and consultants Assist with the management and maintenance of building safety information in accordance with Golden Thread principles Support the gathering, coordination, and maintenance of information required for Safety Cases and building assurance activities Work closely with compliance, repairs, housing, and asset management teams to ensure safety records remain accurate and up to date Promote resident awareness of safety responsibilities and encourage participation in safety initiatives Support the preparation of compliance reports, board reports, safety dashboards, assurance reports, and regulatory returns Provide clear commentary on compliance performance, risks, exceptions, and areas requiring corrective action Assist with responses to audits, inspections, regulatory enquiries, and information requests Support organisational compliance with relevant building safety and fire safety legislation and guidance Coordinate with contractors, consultants, and specialist providers involved in building safety activities Monitor contractor performance and challenge delays, incomplete actions, or poor-quality information where necessary Verify and maintain completion evidence relating to safety-related works and remedial actions Work collaboratively with operational teams to ensure safety risks are effectively monitored and managed Profile Level 4 qualification (or equivalent experience) in: Building Safety Fire Safety Construction Property or Asset Management Building Control or a related discipline Formal health and safety or fire safety training such as: IOSH Managing Safely NEBOSH Fire Safety Demonstrable awareness of building safety legislation and resident safety responsibilities Recognised building safety or fire safety qualification, certification, or training in at least one of the following: Building Safety Act Awareness Fire Risk Assessment Awareness Passive Fire Protection Awareness Compartmentation Awareness Fire Door Inspection Training Resident Engagement Strategy Awareness High-Rise Residential Building Safety Awareness Job Offer Competitive salary of 50,175 Generous annual leave entitlement plus bank holidays Pension scheme with employer contribution
Join Our Team as a Contingency Housing Officer Supervisor! Location: Field based across North West England Pay : 17.01 per hour Hours: Monday to Friday 7:00 to 17:00 - 50 hours per week Contract Type: Temporary Industry: Public Services Are you passionate about making a difference in your community? Do you have a knack for leadership and a heart for helping those in need? If so, we have an exciting opportunity for you to shine as a Contingency Housing Officer Supervisor in North West What We're Looking For: We are seeking a dynamic and dedicated individual who is ready to take charge and lead a team in providing essential housing services. This role is pivotal in ensuring that our contingency housing programmes run smoothly and effectively, helping those who need it most. Key Responsibilities: Supervise and Support: Lead a team of housing officers, providing guidance and support to ensure high-quality service delivery. Engage with Stakeholders: Build strong relationships with clients, community organisations, and other stakeholders to foster a collaborative approach to housing solutions. Monitor Performance: Oversee the performance of housing officers, ensuring compliance with policies and procedures while identifying areas for improvement. Crisis Management: Respond to housing emergencies and assist in the development of contingency plans to support vulnerable populations. Data Management: Maintain accurate records and reports to track progress and outcomes of housing initiatives. What You Bring to the Table: Previous experience in housing services or a related field, with a strong understanding of public service policies. Proven leadership skills and the ability to motivate a team. Excellent communication and interpersonal skills. A proactive approach to problem-solving and crisis management. A passion for supporting individuals and families in need. Why Join Us? Make a Difference: Your work will have a direct impact on the lives of individuals and families facing housing challenges. Supportive Environment: Join a team that values collaboration, innovation, and community engagement. Professional Development: Opportunities for training and growth to help you excel in your career. Competitive Pay: We offer a competitive salary that reflects your skills and experience. Ready to Make an Impact? If you're enthusiastic about supporting your community and have the leadership skills we're looking for, we want to hear from you! We are an equal opportunity employer and welcome applications from all qualified individuals. Feel free to adjust the closing date or any other details as necessary! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
13/07/2026
Seasonal
Join Our Team as a Contingency Housing Officer Supervisor! Location: Field based across North West England Pay : 17.01 per hour Hours: Monday to Friday 7:00 to 17:00 - 50 hours per week Contract Type: Temporary Industry: Public Services Are you passionate about making a difference in your community? Do you have a knack for leadership and a heart for helping those in need? If so, we have an exciting opportunity for you to shine as a Contingency Housing Officer Supervisor in North West What We're Looking For: We are seeking a dynamic and dedicated individual who is ready to take charge and lead a team in providing essential housing services. This role is pivotal in ensuring that our contingency housing programmes run smoothly and effectively, helping those who need it most. Key Responsibilities: Supervise and Support: Lead a team of housing officers, providing guidance and support to ensure high-quality service delivery. Engage with Stakeholders: Build strong relationships with clients, community organisations, and other stakeholders to foster a collaborative approach to housing solutions. Monitor Performance: Oversee the performance of housing officers, ensuring compliance with policies and procedures while identifying areas for improvement. Crisis Management: Respond to housing emergencies and assist in the development of contingency plans to support vulnerable populations. Data Management: Maintain accurate records and reports to track progress and outcomes of housing initiatives. What You Bring to the Table: Previous experience in housing services or a related field, with a strong understanding of public service policies. Proven leadership skills and the ability to motivate a team. Excellent communication and interpersonal skills. A proactive approach to problem-solving and crisis management. A passion for supporting individuals and families in need. Why Join Us? Make a Difference: Your work will have a direct impact on the lives of individuals and families facing housing challenges. Supportive Environment: Join a team that values collaboration, innovation, and community engagement. Professional Development: Opportunities for training and growth to help you excel in your career. Competitive Pay: We offer a competitive salary that reflects your skills and experience. Ready to Make an Impact? If you're enthusiastic about supporting your community and have the leadership skills we're looking for, we want to hear from you! We are an equal opportunity employer and welcome applications from all qualified individuals. Feel free to adjust the closing date or any other details as necessary! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Housing Standards Officer Location: Esher, Surrey Pay Rate: PAYE: £27.86 per hour or Umbrella: £36.46 per hour Hybrid 2 days remote, 3 days district/office We are recruiting an experienced Housing Standards Officer to join. This is an excellent opportunity for a housing professional with experience in private sector housing enforcement, HMO licensing, and housing standards to make a real impact on improving housing conditions across the borough. Key Responsibilities: Investigate complaints relating to poor housing conditions and undertake property inspections. Assess hazards using the Housing Health and Safety Rating System (HHSRS). Take enforcement action where required, including statutory notices, interviews under caution, prosecutions, and court attendance. Lead on complex housing standards cases and supervise Housing Standards Officer(s). Manage HMO licensing, inspections, compliance, and enforcement. Support the council's Empty Homes Programme by investigating complex cases and helping bring vacant properties back into use. Administer Caravan Site Licensing and ensure compliance with licence conditions. Promote domestic energy efficiency and support the council's Home Energy Conservation objectives. Liaise with landlords, tenants, solicitors, fire authorities, planners, and other partner agencies. Maintain accurate case records and contribute to policy development and service improvement initiatives. Requirements: Experience in private sector housing enforcement or environmental health. Strong knowledge of housing legislation, HHSRS, HMO licensing, and enforcement procedures. Experience preparing legal documentation and attending court or tribunals. Ability to manage complex caseloads and supervise junior officers. Excellent communication, negotiation, and report-writing skills. Full UK driving licence is desirable. If you have the knowledge and experience to deliver high-quality housing standards services and are looking for your next contract opportunity, we'd like to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
13/07/2026
Contract
Housing Standards Officer Location: Esher, Surrey Pay Rate: PAYE: £27.86 per hour or Umbrella: £36.46 per hour Hybrid 2 days remote, 3 days district/office We are recruiting an experienced Housing Standards Officer to join. This is an excellent opportunity for a housing professional with experience in private sector housing enforcement, HMO licensing, and housing standards to make a real impact on improving housing conditions across the borough. Key Responsibilities: Investigate complaints relating to poor housing conditions and undertake property inspections. Assess hazards using the Housing Health and Safety Rating System (HHSRS). Take enforcement action where required, including statutory notices, interviews under caution, prosecutions, and court attendance. Lead on complex housing standards cases and supervise Housing Standards Officer(s). Manage HMO licensing, inspections, compliance, and enforcement. Support the council's Empty Homes Programme by investigating complex cases and helping bring vacant properties back into use. Administer Caravan Site Licensing and ensure compliance with licence conditions. Promote domestic energy efficiency and support the council's Home Energy Conservation objectives. Liaise with landlords, tenants, solicitors, fire authorities, planners, and other partner agencies. Maintain accurate case records and contribute to policy development and service improvement initiatives. Requirements: Experience in private sector housing enforcement or environmental health. Strong knowledge of housing legislation, HHSRS, HMO licensing, and enforcement procedures. Experience preparing legal documentation and attending court or tribunals. Ability to manage complex caseloads and supervise junior officers. Excellent communication, negotiation, and report-writing skills. Full UK driving licence is desirable. If you have the knowledge and experience to deliver high-quality housing standards services and are looking for your next contract opportunity, we'd like to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Join Our Team as a Contingency Housing Officer in Altrincham! Pay rate : 13.60 Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Altrincham on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need. What You'll Do: As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include: Assessing housing needs and providing tailored advice to clients. Coordinating temporary housing solutions and support services. Collaborating with local authorities, charities, and housing providers. Keeping accurate records and maintaining case files. Conducting follow-ups to ensure ongoing support and satisfaction. Promoting awareness of available housing options and resources. Who We're Looking For: We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess: Experience in housing services, social work, or a related field. Strong communication skills and the ability to build rapport with clients. A proactive approach to problem-solving and a compassionate mindset. Excellent organisational skills and attention to detail. A commitment to promoting equality and diversity in housing. Why Join Us? Make a Difference: Your work will directly impact the lives of individuals and families in Altrincham. Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed. Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference. Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being. What's in It for You? Competitive salary and benefits. Opportunities for professional development and training. A vibrant workplace culture that values teamwork and innovation. The chance to be a part of meaningful projects that shape the future of housing in our community. Ready to Take the Next Step? If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role. Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all. We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
13/07/2026
Seasonal
Join Our Team as a Contingency Housing Officer in Altrincham! Pay rate : 13.60 Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic team in Altrincham on a temporary contract! This is an exciting opportunity to play a crucial role in providing essential housing support to those in need. What You'll Do: As a Contingency Housing Officer, you will be at the forefront of our housing services, ensuring that individuals and families have access to safe and secure accommodations. Your role will include: Assessing housing needs and providing tailored advice to clients. Coordinating temporary housing solutions and support services. Collaborating with local authorities, charities, and housing providers. Keeping accurate records and maintaining case files. Conducting follow-ups to ensure ongoing support and satisfaction. Promoting awareness of available housing options and resources. Who We're Looking For: We want someone who is not only qualified but also brings a spark of positivity to our team! You should possess: Experience in housing services, social work, or a related field. Strong communication skills and the ability to build rapport with clients. A proactive approach to problem-solving and a compassionate mindset. Excellent organisational skills and attention to detail. A commitment to promoting equality and diversity in housing. Why Join Us? Make a Difference: Your work will directly impact the lives of individuals and families in Altrincham. Supportive Environment: Join a team of like-minded professionals who are dedicated to helping each other grow and succeed. Flexibility: Enjoy a temporary role that offers you the chance to showcase your skills while making a real difference. Community Engagement: Work closely with local partners and stakeholders, fostering relationships that enhance community well-being. What's in It for You? Competitive salary and benefits. Opportunities for professional development and training. A vibrant workplace culture that values teamwork and innovation. The chance to be a part of meaningful projects that shape the future of housing in our community. Ready to Take the Next Step? If you're enthusiastic about contributing to public services and making a positive impact, we'd love to hear from you! Send us your CV and a cover letter detailing your experience and why you'd be a perfect fit for this role. Join us in creating a brighter future for our community! Apply today and become a vital part of our mission to provide safe and supportive housing for all. We value diversity and encourage applications from all backgrounds. Together, let's build a better tomorrow! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Spencer Clarke Group are seeking a Reviews Officer for a local authority in East London. In this role, you will conduct statutory homelessness reviews under Section 202 of the Housing Act 1996 Part VII, ensuring legally compliant decisions while working collaboratively with housing teams, legal services, and partner agencies. Duties: Conduct statutory s.202 homelessness reviews and assess housing decisions. Prepare clear, legally compliant review letters and reports. Work with housing teams, legal services, and partner agencies. Ensure compliance with legislation, guidance, and statutory deadlines. Qualifications and Experience: 2-4 years' continuous experience conducting s.202 homelessness reviews. Strong knowledge of Housing Act 1996 Part VII and HRA 2017. Experience making Part VII accommodation offers and placements. Previous local authority homelessness experience. What's on offer: Salary: 30ph+ may negotiate higher for exceptional candidates, based on experience Contract type : 4-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
13/07/2026
Contract
Spencer Clarke Group are seeking a Reviews Officer for a local authority in East London. In this role, you will conduct statutory homelessness reviews under Section 202 of the Housing Act 1996 Part VII, ensuring legally compliant decisions while working collaboratively with housing teams, legal services, and partner agencies. Duties: Conduct statutory s.202 homelessness reviews and assess housing decisions. Prepare clear, legally compliant review letters and reports. Work with housing teams, legal services, and partner agencies. Ensure compliance with legislation, guidance, and statutory deadlines. Qualifications and Experience: 2-4 years' continuous experience conducting s.202 homelessness reviews. Strong knowledge of Housing Act 1996 Part VII and HRA 2017. Experience making Part VII accommodation offers and placements. Previous local authority homelessness experience. What's on offer: Salary: 30ph+ may negotiate higher for exceptional candidates, based on experience Contract type : 4-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
We're recruiting an experienced Tenancy Support Officer (New Builds) to support residents settling into new homes within a busy local authority housing service. This is a frontline, resident-focused role supporting new and transferring tenants during the critical first 6-12 months of their tenancy. You will work closely with vulnerable households to provide tailored support, prevent tenancy breakdown, and ensure successful long-term sustainment across new build properties. The Role - Manage a caseload of new and transferring tenants, providing tailored tenancy sustainment support - Assess individual needs and develop personalised support plans to promote independent living - Support tenants to settle into their homes, understand tenancy conditions and manage their tenancies effectively - Work closely with tenancy enforcement and income teams to support tenancy sustainment and address risks early - Monitor rent accounts, support with arrears prevention and refer for financial and welfare advice where needed - Support tenants to access welfare benefits, manage finances and maximise income - Carry out risk assessments, particularly for vulnerable tenants with complex needs including mental health or substance misuse - Refer and coordinate support with external agencies including social services, mental health services, probation and voluntary organisations - Attend multi-agency meetings including MARAC, safeguarding, hoarding and high-risk panels - Maintain accurate case records, support plans and performance data on housing systems - Liaise with tenants and advocate on their behalf in relation to ASB, tenancy issues and service access - Support tenants with practical aspects of maintaining their home including reporting repairs and managing their environment - Investigate and respond to complaints from residents, MPs and Councillors - Work collaboratively with housing officers and estate teams to support tenancy management across new build schemes - Ensure all work is delivered in line with housing legislation, safeguarding responsibilities and council policies Key Requirements - Experience working with social housing tenants within a local authority, housing association or similar environment - Strong experience supporting vulnerable residents with complex needs - Knowledge of welfare benefits, housing legislation and tenancy management principles - Experience managing caseloads, carrying out assessments and developing support plans - Ability to handle complex cases and present at multi-agency meetings or case conferences - Strong communication and interpersonal skills, with the ability to build trust and influence outcomes - Experience working with partner agencies including health, social care and support services - Good understanding of safeguarding for children, young people and vulnerable adults - Ability to manage competing priorities and deliver outcomes in a fast-paced environment - Strong IT skills including Microsoft Office and housing management systems - Understanding of ASB, tenancy issues and early intervention approaches - Ability to work collaboratively as part of a wider housing service What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Tenancy Support Officers, Housing Officers and Tenancy Sustainment professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
13/07/2026
Contract
We're recruiting an experienced Tenancy Support Officer (New Builds) to support residents settling into new homes within a busy local authority housing service. This is a frontline, resident-focused role supporting new and transferring tenants during the critical first 6-12 months of their tenancy. You will work closely with vulnerable households to provide tailored support, prevent tenancy breakdown, and ensure successful long-term sustainment across new build properties. The Role - Manage a caseload of new and transferring tenants, providing tailored tenancy sustainment support - Assess individual needs and develop personalised support plans to promote independent living - Support tenants to settle into their homes, understand tenancy conditions and manage their tenancies effectively - Work closely with tenancy enforcement and income teams to support tenancy sustainment and address risks early - Monitor rent accounts, support with arrears prevention and refer for financial and welfare advice where needed - Support tenants to access welfare benefits, manage finances and maximise income - Carry out risk assessments, particularly for vulnerable tenants with complex needs including mental health or substance misuse - Refer and coordinate support with external agencies including social services, mental health services, probation and voluntary organisations - Attend multi-agency meetings including MARAC, safeguarding, hoarding and high-risk panels - Maintain accurate case records, support plans and performance data on housing systems - Liaise with tenants and advocate on their behalf in relation to ASB, tenancy issues and service access - Support tenants with practical aspects of maintaining their home including reporting repairs and managing their environment - Investigate and respond to complaints from residents, MPs and Councillors - Work collaboratively with housing officers and estate teams to support tenancy management across new build schemes - Ensure all work is delivered in line with housing legislation, safeguarding responsibilities and council policies Key Requirements - Experience working with social housing tenants within a local authority, housing association or similar environment - Strong experience supporting vulnerable residents with complex needs - Knowledge of welfare benefits, housing legislation and tenancy management principles - Experience managing caseloads, carrying out assessments and developing support plans - Ability to handle complex cases and present at multi-agency meetings or case conferences - Strong communication and interpersonal skills, with the ability to build trust and influence outcomes - Experience working with partner agencies including health, social care and support services - Good understanding of safeguarding for children, young people and vulnerable adults - Ability to manage competing priorities and deliver outcomes in a fast-paced environment - Strong IT skills including Microsoft Office and housing management systems - Understanding of ASB, tenancy issues and early intervention approaches - Ability to work collaboratively as part of a wider housing service What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Tenancy Support Officers, Housing Officers and Tenancy Sustainment professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are currently recruiting for an experienced Customer Liaison Officer to join a leading organisation delivering planned and retrofit refurbishment works in Huddersfield. This is a fantastic opportunity for someone with a background in social housing, tenant liaison, or customer engagement who enjoys building positive relationships with residents and delivering excellent customer service. As a Customer Liaison Officer, you will act as the main point of contact for residents throughout the refurbishment programme, ensuring customers are fully informed, supported, and reassured during the delivery of improvement works. You will work closely with residents, site teams, contractors, and project stakeholders to ensure works are completed smoothly with minimal disruption. The role will support refurbishment works across two tower blocks in the Chisslebank area of Huddersfield, including window replacements, external wall insulation, new bathrooms, plastering, and external improvement works. Key Responsibilities of the Customer Liaision Officer role: Act as the main contact for residents throughout planned and retrofit works. Build positive relationships with tenants and local communities. Communicate works information clearly and manage resident expectations. Handle customer enquiries, concerns, and complaints professionally. Coordinate access arrangements and support the smooth delivery of works. Resolve resident issues, escalating where required. Maintain accurate records of communications and issue resolutions. Liaise with site teams and contractors to deliver excellent customer service. To be successful in this Customer Liaision Officer role, you will have: Previous experience working within the social housing sector. Experience in a Customer Liaison Officer, Tenant Liaison Officer, Resident Liaison Officer, or customer-facing role. Strong communication and interpersonal skills with the ability to build rapport with residents. Experience dealing with sensitive situations and resolving customer concerns. Excellent organisational skills with the ability to manage multiple priorities. Strong negotiation skills and a proactive approach to problem-solving. Good IT skills, including Microsoft Office. Full UK driving licence and access to a vehicle. What's on Offer? 18 per hour Temporary full-time opportunity. Mileage expenses paid. Opportunity to work on an important planned and retrofit refurbishment programme. Supportive and established team environment. Immediate opportunity available. If this Customer Liaision Officer role sounds like your next step, apply now or contact Olivia at (url removed)
13/07/2026
Contract
We are currently recruiting for an experienced Customer Liaison Officer to join a leading organisation delivering planned and retrofit refurbishment works in Huddersfield. This is a fantastic opportunity for someone with a background in social housing, tenant liaison, or customer engagement who enjoys building positive relationships with residents and delivering excellent customer service. As a Customer Liaison Officer, you will act as the main point of contact for residents throughout the refurbishment programme, ensuring customers are fully informed, supported, and reassured during the delivery of improvement works. You will work closely with residents, site teams, contractors, and project stakeholders to ensure works are completed smoothly with minimal disruption. The role will support refurbishment works across two tower blocks in the Chisslebank area of Huddersfield, including window replacements, external wall insulation, new bathrooms, plastering, and external improvement works. Key Responsibilities of the Customer Liaision Officer role: Act as the main contact for residents throughout planned and retrofit works. Build positive relationships with tenants and local communities. Communicate works information clearly and manage resident expectations. Handle customer enquiries, concerns, and complaints professionally. Coordinate access arrangements and support the smooth delivery of works. Resolve resident issues, escalating where required. Maintain accurate records of communications and issue resolutions. Liaise with site teams and contractors to deliver excellent customer service. To be successful in this Customer Liaision Officer role, you will have: Previous experience working within the social housing sector. Experience in a Customer Liaison Officer, Tenant Liaison Officer, Resident Liaison Officer, or customer-facing role. Strong communication and interpersonal skills with the ability to build rapport with residents. Experience dealing with sensitive situations and resolving customer concerns. Excellent organisational skills with the ability to manage multiple priorities. Strong negotiation skills and a proactive approach to problem-solving. Good IT skills, including Microsoft Office. Full UK driving licence and access to a vehicle. What's on Offer? 18 per hour Temporary full-time opportunity. Mileage expenses paid. Opportunity to work on an important planned and retrofit refurbishment programme. Supportive and established team environment. Immediate opportunity available. If this Customer Liaision Officer role sounds like your next step, apply now or contact Olivia at (url removed)
Our client is looking for an experienced Housing Officer on a temporary contract for 3 months who has previous housing experience, excellent communication skills and be able to pick up housing duties Job Description Provide a robust housing management service, including income collection, efficient turnaround of properties, appropriate lettings, and subsequent tenancy and leaseholder management in line with current legislation. Work in partnership with partners and other professionals to deliver effective services and positive outcomes for tenants and communities To promote resident engagement and empowerment Promote and develop partnership working Work with tenants and customers using a problem-solving and flexible approach in undertaking day to day duties in order to achieve positive outcomes, utilising mediation skills when dealing with difficult problems. Work collaboratively with your Housing Manager/Services Manager and other Housing Officers to monitor, analyse and deliver improvements across all relevant performance indicator areas in order to increase customer satisfaction Prepare professional and clearly written communications to colleagues, partners, and customers Working Monday to Friday 9am to 5pm
13/07/2026
Seasonal
Our client is looking for an experienced Housing Officer on a temporary contract for 3 months who has previous housing experience, excellent communication skills and be able to pick up housing duties Job Description Provide a robust housing management service, including income collection, efficient turnaround of properties, appropriate lettings, and subsequent tenancy and leaseholder management in line with current legislation. Work in partnership with partners and other professionals to deliver effective services and positive outcomes for tenants and communities To promote resident engagement and empowerment Promote and develop partnership working Work with tenants and customers using a problem-solving and flexible approach in undertaking day to day duties in order to achieve positive outcomes, utilising mediation skills when dealing with difficult problems. Work collaboratively with your Housing Manager/Services Manager and other Housing Officers to monitor, analyse and deliver improvements across all relevant performance indicator areas in order to increase customer satisfaction Prepare professional and clearly written communications to colleagues, partners, and customers Working Monday to Friday 9am to 5pm
Housing Officer - East London and Essex Rate: 27.53 - 28.12 ph (Umbrella) Working pattern - Hybrid 2/3 days on site / in office rest from home Duration: rolling 3 month contract. Potential to eventually go perm or fixed term. We're seeking experienced Housing Officers to join a busy Housing Association, managing a patch across East London and Essex - Redbridge, Barking and Havering ( Patches to be allocated) You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Contract: Rolling 3-month assignment, immediate start. Eden Brown is acting as an Employment Business in relation to this vacancy.
13/07/2026
Contract
Housing Officer - East London and Essex Rate: 27.53 - 28.12 ph (Umbrella) Working pattern - Hybrid 2/3 days on site / in office rest from home Duration: rolling 3 month contract. Potential to eventually go perm or fixed term. We're seeking experienced Housing Officers to join a busy Housing Association, managing a patch across East London and Essex - Redbridge, Barking and Havering ( Patches to be allocated) You'll be responsible for tenancy management, estate inspections, ASB cases, and providing high-quality support to residents. Key Responsibilities: Manage a defined patch, ensuring tenancies are sustained and issues resolved promptly Handle ASB reports, rent-related queries, and tenancy breaches Carry out estate inspections and ensure health & safety standards Work closely with residents, support services, and internal teams Requirements: Previous experience as a Housing / Neighbourhood Officer (essential) Strong knowledge of tenancy legislation and housing procedures Excellent communication and case management skills Ability to work independently and hit the ground running Contract: Rolling 3-month assignment, immediate start. Eden Brown is acting as an Employment Business in relation to this vacancy.
domestic Electrician Location: Devon, Cornwall & South West Region Employment Type: Permanent or Subcontract We are currently recruiting for experienced domestic Electricians to work across a range of residential housing contracts, including local authority housing, housing associations and refurbishment programmes Role Overview You will be responsible for carrying out electrical installation, maintenance, testing and repair works within occupied and void social housing properties. Work will include responsive repairs, planned maintenance programmes and upgrade works across domestic housing stock. Key Responsibilities Electrical repairs and maintenance in occupied properties Installation and upgrades within social housing stock Electrical testing, inspection and certification (EICR) Fault finding and remedial works Consumer unit upgrades and rewiring works Ensuring compliance with current wiring regulations Working closely with tenants, housing officers and site teams Required Qualifications 18th Edition Wiring Regulations (Essential) 2391 Testing & Inspection (Essential or working towards) NVQ Level 3 Electrical Installation or equivalent ECS / JIB Gold Card (Desirable) AM2 Qualification (Desirable) Experience Required Previous experience in social housing, domestic maintenance or housing association contracts Strong testing, inspection and fault-finding ability Experience working in occupied properties Excellent customer-facing communication skills Package Permanent or subcontract opportunities available Up to £45k (day rate available) Ongoing housing maintenance contracts Long-term stable workload across the South West
13/07/2026
Full time
domestic Electrician Location: Devon, Cornwall & South West Region Employment Type: Permanent or Subcontract We are currently recruiting for experienced domestic Electricians to work across a range of residential housing contracts, including local authority housing, housing associations and refurbishment programmes Role Overview You will be responsible for carrying out electrical installation, maintenance, testing and repair works within occupied and void social housing properties. Work will include responsive repairs, planned maintenance programmes and upgrade works across domestic housing stock. Key Responsibilities Electrical repairs and maintenance in occupied properties Installation and upgrades within social housing stock Electrical testing, inspection and certification (EICR) Fault finding and remedial works Consumer unit upgrades and rewiring works Ensuring compliance with current wiring regulations Working closely with tenants, housing officers and site teams Required Qualifications 18th Edition Wiring Regulations (Essential) 2391 Testing & Inspection (Essential or working towards) NVQ Level 3 Electrical Installation or equivalent ECS / JIB Gold Card (Desirable) AM2 Qualification (Desirable) Experience Required Previous experience in social housing, domestic maintenance or housing association contracts Strong testing, inspection and fault-finding ability Experience working in occupied properties Excellent customer-facing communication skills Package Permanent or subcontract opportunities available Up to £45k (day rate available) Ongoing housing maintenance contracts Long-term stable workload across the South West
Your new company Hays are currently recruiting for an experienced Tenancy Sustainment Officer for a local housing association on a temporary basis in Satafforshire. Your new role Your new role will be to provide support and guidance to tenants at risk of losing their homes, helping them to maintain their tenancies and live independently. The role involves working closely with vulnerable individuals to address issues such as rent arrears, budgeting, welfare benefits, and access to support services. You will be expected to: Deliver tailored support plans to help tenants sustain their tenancies. Liaise with housing officers, homeowners, and external agencies to coordinate support. Provide advice on budgeting, debt management, and accessing benefits. Identify and address risks to tenancy sustainment, including anti-social behaviour and health-related issues. Maintain accurate records and produce reports on outcomes and progress. Promote tenant independence and wellbeing through proactive engagement. What you'll need to succeed In order to be considered for the role, you must have: Experience in housing, social work, or support services. Strong understanding of housing legislation and welfare benefits. Excellent communication and interpersonal skills. Ability to manage a caseload and work independently. Empathy and resilience when working with vulnerable individuals. What you'll get in return In return, you will receive a temporary contract with a competitive rate of pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
13/07/2026
Seasonal
Your new company Hays are currently recruiting for an experienced Tenancy Sustainment Officer for a local housing association on a temporary basis in Satafforshire. Your new role Your new role will be to provide support and guidance to tenants at risk of losing their homes, helping them to maintain their tenancies and live independently. The role involves working closely with vulnerable individuals to address issues such as rent arrears, budgeting, welfare benefits, and access to support services. You will be expected to: Deliver tailored support plans to help tenants sustain their tenancies. Liaise with housing officers, homeowners, and external agencies to coordinate support. Provide advice on budgeting, debt management, and accessing benefits. Identify and address risks to tenancy sustainment, including anti-social behaviour and health-related issues. Maintain accurate records and produce reports on outcomes and progress. Promote tenant independence and wellbeing through proactive engagement. What you'll need to succeed In order to be considered for the role, you must have: Experience in housing, social work, or support services. Strong understanding of housing legislation and welfare benefits. Excellent communication and interpersonal skills. Ability to manage a caseload and work independently. Empathy and resilience when working with vulnerable individuals. What you'll get in return In return, you will receive a temporary contract with a competitive rate of pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Housing Officer (Specialised Supported Housing) The Opportunity: We are seeking a resilient, customer-focused Housing Officer for an ongoing interim assignment covering a defined region in North London. In this field-based role, you will report directly to the Head of Housing and provide expert, person-centred housing support to individuals living within Specialised Supported Housing. Your primary focus will be assisting vulnerable tenants to maintain their tenancies and achieve independent living aspirations. You will take full responsibility for regional tenancy management, lettings, and vital Housing Benefit sign-ups, working closely with on-site care teams and external agencies to deliver a highly sympathetic and professional service. Key Duties: Deliver a full regional tenancy management service, addressing complaints, resolving anti-social behaviour (ASB), and providing expert housing advice to scheme staff and tenants. Manage the complete lettings cycle, ensuring all allocations comply with policy and legislation, processing terminations, and preparing tenancy agreements and information packs. Coordinate the sign-up of new tenants, overseeing the complete submission, tracking, and backdate requests for Housing Benefit and council tax forms. Conduct proactive scheme visits at least annually to monitor individual tenant wellbeing, care needs, and risk assessments in collaboration with on-site care teams. Drive a customer-focused approach to meet performance targets, minimize void property times, and co-create strategic void plans for long-term vacancies. Liaise closely with local authorities, health services, social services, and surveyors during care planning, safeguarding issues, or maintenance reviews. Act as a technical expert for scheme staff regarding rents and benefits regulations, delivering localized training where required. Lead operational housing projects, track performance data, and assist the Head of Housing with third-party Management Agreements and Lease reviews. Requirements: Experience: Essential previous experience working within a housing association in a similar role, with a proven track record of delivering high-quality housing management services. Knowledge: Sound knowledge of Housing Benefit regulations, compliance frameworks, and an understanding of the Supported Housing sector or Intensive Housing Management models. Qualifications: CIH Level 3 qualified (or holding equivalent relevant housing management qualifications) is highly desirable. Skills: Excellent communicator with a "can-do" attitude, robust stakeholder management skills, and a passionate commitment to putting tenants at the heart of the service. Core Competencies: Confident at lone working and making independent decisions, with the ability to maintain strict data confidentiality and adhere to health and safety practices. Mobility: Ability to operate flexibly as a field-based officer across North London, with a willingness to undertake occasional travel to the main head office in Leicester for meetings and training. How to Apply: Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
13/07/2026
Contract
Housing Officer (Specialised Supported Housing) The Opportunity: We are seeking a resilient, customer-focused Housing Officer for an ongoing interim assignment covering a defined region in North London. In this field-based role, you will report directly to the Head of Housing and provide expert, person-centred housing support to individuals living within Specialised Supported Housing. Your primary focus will be assisting vulnerable tenants to maintain their tenancies and achieve independent living aspirations. You will take full responsibility for regional tenancy management, lettings, and vital Housing Benefit sign-ups, working closely with on-site care teams and external agencies to deliver a highly sympathetic and professional service. Key Duties: Deliver a full regional tenancy management service, addressing complaints, resolving anti-social behaviour (ASB), and providing expert housing advice to scheme staff and tenants. Manage the complete lettings cycle, ensuring all allocations comply with policy and legislation, processing terminations, and preparing tenancy agreements and information packs. Coordinate the sign-up of new tenants, overseeing the complete submission, tracking, and backdate requests for Housing Benefit and council tax forms. Conduct proactive scheme visits at least annually to monitor individual tenant wellbeing, care needs, and risk assessments in collaboration with on-site care teams. Drive a customer-focused approach to meet performance targets, minimize void property times, and co-create strategic void plans for long-term vacancies. Liaise closely with local authorities, health services, social services, and surveyors during care planning, safeguarding issues, or maintenance reviews. Act as a technical expert for scheme staff regarding rents and benefits regulations, delivering localized training where required. Lead operational housing projects, track performance data, and assist the Head of Housing with third-party Management Agreements and Lease reviews. Requirements: Experience: Essential previous experience working within a housing association in a similar role, with a proven track record of delivering high-quality housing management services. Knowledge: Sound knowledge of Housing Benefit regulations, compliance frameworks, and an understanding of the Supported Housing sector or Intensive Housing Management models. Qualifications: CIH Level 3 qualified (or holding equivalent relevant housing management qualifications) is highly desirable. Skills: Excellent communicator with a "can-do" attitude, robust stakeholder management skills, and a passionate commitment to putting tenants at the heart of the service. Core Competencies: Confident at lone working and making independent decisions, with the ability to maintain strict data confidentiality and adhere to health and safety practices. Mobility: Ability to operate flexibly as a field-based officer across North London, with a willingness to undertake occasional travel to the main head office in Leicester for meetings and training. How to Apply: Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Resident Liaison Officer (RLO) Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer Location: Brent, West London Rate: £23.00 per hour (Umbrella) Sector: Social Housing Property Services Retrofit & Decarbonisation Mileage: Business mileage reimbursed at 45p per mile About the Role We are looking for an experienced Resident Liaison Officer (RLO) to support the delivery of a social housing retrofit programme across West and South West London. As the main point of contact for residents, you will provide excellent customer service, keep residents informed throughout the works, and help ensure projects are delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works. Build strong relationships with residents and provide regular updates on project progress. Coordinate access and appointments with residents and site teams to minimise disruption. Respond to resident enquiries and resolve concerns professionally and efficiently. Support vulnerable residents with empathy and ensure their individual needs are considered. Maintain accurate records of resident communications and project updates. Candidate Requirements Previous experience as a Resident Liaison Officer , Tenant Liaison Officer , or in a similar role within the social housing sector. Experience working on retrofit, planned maintenance, refurbishment, or decarbonisation projects is highly desirable. Excellent communication and interpersonal skills with the ability to build rapport and manage expectations. Strong organisational and problem-solving skills. Full, clean UK driving licence. What's on Offer £23.00 per hour (Umbrella). Business mileage reimbursed at 45p per mile . Opportunity to work on a high-profile social housing retrofit programme. Long-term contract with a reputable contractor. Apply Now If you have experience as a Resident Liaison Officer within the social housing sector and are looking for your next opportunity, we'd love to hear from you. Click the "Apply Now" button to submit your application today.
13/07/2026
Contract
Resident Liaison Officer (RLO) Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer Location: Brent, West London Rate: £23.00 per hour (Umbrella) Sector: Social Housing Property Services Retrofit & Decarbonisation Mileage: Business mileage reimbursed at 45p per mile About the Role We are looking for an experienced Resident Liaison Officer (RLO) to support the delivery of a social housing retrofit programme across West and South West London. As the main point of contact for residents, you will provide excellent customer service, keep residents informed throughout the works, and help ensure projects are delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works. Build strong relationships with residents and provide regular updates on project progress. Coordinate access and appointments with residents and site teams to minimise disruption. Respond to resident enquiries and resolve concerns professionally and efficiently. Support vulnerable residents with empathy and ensure their individual needs are considered. Maintain accurate records of resident communications and project updates. Candidate Requirements Previous experience as a Resident Liaison Officer , Tenant Liaison Officer , or in a similar role within the social housing sector. Experience working on retrofit, planned maintenance, refurbishment, or decarbonisation projects is highly desirable. Excellent communication and interpersonal skills with the ability to build rapport and manage expectations. Strong organisational and problem-solving skills. Full, clean UK driving licence. What's on Offer £23.00 per hour (Umbrella). Business mileage reimbursed at 45p per mile . Opportunity to work on a high-profile social housing retrofit programme. Long-term contract with a reputable contractor. Apply Now If you have experience as a Resident Liaison Officer within the social housing sector and are looking for your next opportunity, we'd love to hear from you. Click the "Apply Now" button to submit your application today.
CLC is delivering a long-term programme of planned maintenance and refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens, bathrooms, painting or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £27,500 per annum Car allowance Bonu s scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
13/07/2026
Full time
CLC is delivering a long-term programme of planned maintenance and refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens, bathrooms, painting or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £27,500 per annum Car allowance Bonu s scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
RGsetsquare is hiring a Resident Liaison Officer for a London Housing Contractor. The project is a rolling 2 million Kitchen and Bathrooms programme in South / South West London. The Candidate - will be acting as the main point of contact, managing resident concerns during the planned maintenance works. If you are interested, please apply for the position. Job Title: Resident Liaison Officer Job Location: South London Job Duration: Perm Key Responsibilities: Communication: Keeping residents informed about upcoming works, safety protocols, and schedule changes. Access Management: Scheduling and coordinating property visits and contractor access. Resident Care: Identifying vulnerabilities, resolving complaints, and supporting residents throughout projects. Reporting: Maintaining records of interactions and providing feedback to site teams. My client are looking to pay a competitive salary and are looking to start the suitable candidate to start in July 26. Please apply for the role or feel free to share your CV for (url removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy.
13/07/2026
Full time
RGsetsquare is hiring a Resident Liaison Officer for a London Housing Contractor. The project is a rolling 2 million Kitchen and Bathrooms programme in South / South West London. The Candidate - will be acting as the main point of contact, managing resident concerns during the planned maintenance works. If you are interested, please apply for the position. Job Title: Resident Liaison Officer Job Location: South London Job Duration: Perm Key Responsibilities: Communication: Keeping residents informed about upcoming works, safety protocols, and schedule changes. Access Management: Scheduling and coordinating property visits and contractor access. Resident Care: Identifying vulnerabilities, resolving complaints, and supporting residents throughout projects. Reporting: Maintaining records of interactions and providing feedback to site teams. My client are looking to pay a competitive salary and are looking to start the suitable candidate to start in July 26. Please apply for the role or feel free to share your CV for (url removed) RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Resident Liaison Officer Job Title: Temporary Resident Liaison Officer Location: Leeds / Yorkshire Region - Field Based Contract: Temporary, 6 months Hours: Monday to Friday, 8:00am - 4:30pm Start Date: Immediate start preferred Pay: 14.50 - 18 DOE Mileage: Expensed We are currently recruiting for a Temporary Resident Liaison Officer to support a busy social housing refurbishment project across the Yorkshire region. This is a 6-month temporary contract , and we are looking for someone who is available to interview and ideally start immediately. The successful candidate must be able to commit to the full duration of the assignment. The role will be field-based, with extensive travel required across areas including North Yorkshire, Sheffield, Hull, Rotherham, Northumberland and Liverpool , so a full UK driving licence and access to your own vehicle is essential. Mileage will be expensed. The Role As Resident Liaison Officer, you will act as the main point of contact for residents, ensuring clear communication throughout planned refurbishment and retrofit works. You will be responsible for supporting resident engagement, arranging access appointments, resolving queries, and helping ensure works are delivered smoothly and on schedule. Key Responsibilities Proactively follow up on no-access properties to arrange survey appointments Build positive relationships with residents and local communities Communicate clearly with customers regarding planned works Act as the main point of contact for resident queries and concerns Coordinate access arrangements to help ensure works are completed on time Resolve access-related or resident issues promptly and professionally Escalate more complex issues where required Maintain accurate records of communications, access arrangements and issue resolutions Requirements The successful candidate will have: Previous experience in a similar customer-facing role Experience as a Customer Liaison Officer, Tenant Liaison Officer, Resident Liaison Officer or similar would be highly desirable The ability to deal with sensitive situations in a professional and empathetic manner Resilience and strong negotiation skills Good organisational and administrative skills Proficiency in Microsoft Office Full UK driving licence and access to your own vehicle Flexibility to travel across the Yorkshire region and surrounding areas Desirable Experience working within the social housing sector Previous CLO / TLO / RLO experience If you are an experienced Customer Liaison Officer looking for your next temporary opportunity and are available to start quickly, please apply today with your up-to-date CV or call Jess on (phone number removed) Resident liaison officer, tenant liaison officer, customer liaision, social housing, property services, maintenance
13/07/2026
Contract
Resident Liaison Officer Job Title: Temporary Resident Liaison Officer Location: Leeds / Yorkshire Region - Field Based Contract: Temporary, 6 months Hours: Monday to Friday, 8:00am - 4:30pm Start Date: Immediate start preferred Pay: 14.50 - 18 DOE Mileage: Expensed We are currently recruiting for a Temporary Resident Liaison Officer to support a busy social housing refurbishment project across the Yorkshire region. This is a 6-month temporary contract , and we are looking for someone who is available to interview and ideally start immediately. The successful candidate must be able to commit to the full duration of the assignment. The role will be field-based, with extensive travel required across areas including North Yorkshire, Sheffield, Hull, Rotherham, Northumberland and Liverpool , so a full UK driving licence and access to your own vehicle is essential. Mileage will be expensed. The Role As Resident Liaison Officer, you will act as the main point of contact for residents, ensuring clear communication throughout planned refurbishment and retrofit works. You will be responsible for supporting resident engagement, arranging access appointments, resolving queries, and helping ensure works are delivered smoothly and on schedule. Key Responsibilities Proactively follow up on no-access properties to arrange survey appointments Build positive relationships with residents and local communities Communicate clearly with customers regarding planned works Act as the main point of contact for resident queries and concerns Coordinate access arrangements to help ensure works are completed on time Resolve access-related or resident issues promptly and professionally Escalate more complex issues where required Maintain accurate records of communications, access arrangements and issue resolutions Requirements The successful candidate will have: Previous experience in a similar customer-facing role Experience as a Customer Liaison Officer, Tenant Liaison Officer, Resident Liaison Officer or similar would be highly desirable The ability to deal with sensitive situations in a professional and empathetic manner Resilience and strong negotiation skills Good organisational and administrative skills Proficiency in Microsoft Office Full UK driving licence and access to your own vehicle Flexibility to travel across the Yorkshire region and surrounding areas Desirable Experience working within the social housing sector Previous CLO / TLO / RLO experience If you are an experienced Customer Liaison Officer looking for your next temporary opportunity and are available to start quickly, please apply today with your up-to-date CV or call Jess on (phone number removed) Resident liaison officer, tenant liaison officer, customer liaision, social housing, property services, maintenance
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
13/07/2026
Seasonal
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
Annual salary: up to £44,404.51 Gas Engineer Location: Wakefield Salary: Up to £44,404.51 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Wakefield delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
11/07/2026
Full time
Annual salary: up to £44,404.51 Gas Engineer Location: Wakefield Salary: Up to £44,404.51 per annum plus company vehicle and fuel card Contract Type: Full time - Permanent, 42.5hrs per week, Monday to Friday Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: We're looking for a skilled and safety-conscious Gas Engineer to join our team in Wakefield delivering high-quality gas servicing, repairs, and installations across our clients' housing stock. Your role will be vital in ensuring that all gas appliances and systems are safe, compliant, and fit for continued use. You'll carry out a range of domestic gas works including boiler diagnostics, repairs, servicing, and installations. Accuracy, attention to detail, and a commitment to safety are essential, as your work directly impacts the wellbeing of residents, staff, and the wider public. You'll be expected to work independently and as part of a team, maintaining high standards of customer service and compliance at all times. Key Responsibilities: Carry out servicing, repairs, and installations of domestic gas appliances including boilers, cookers, and fires Diagnose faults and complete remedial works efficiently and safely Perform landlord gas safety inspections and issue certificates (CP12s) Ensure all work complies with current gas regulations and internal procedures Respond to emergency call-outs and urgent repairs when required Record all work completed using handheld devices or job management systems Liaise with tenants, housing officers, and internal teams to ensure clear communication Maintain van stock levels and order materials as needed Identify and report any safeguarding concerns or property hazards Work collaboratively with other trades to complete multi-skill jobs Participate in toolbox talks, training sessions, and safety briefings Ensure PPE is worn and health & safety procedures are followed at all times Support apprentices or junior engineers when required Key Criteria Qualified to City & Guilds or NVQ Level 3 in Gas Installation and Maintenance Hold valid ACS certification (e.g. CCN1, CENWAT, CKR1, HTR1) Experience in domestic boiler servicing, fault diagnosis, and installation Good understanding of electrical safe isolation and basic wiring principles Knowledge of current gas safety legislation and compliance standards Experience working in social housing or local authority environments Excellent communication skills with a customer-focused approach Ability to work independently and as part of a team Comfortable using handheld devices or digital job management systems Strong attention to detail and commitment to safe working practices Flexible and willing to travel across properties and attend out-of-hours callouts Full UK driving licence Benefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessions All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Apply below or to discuss your application further; contact: Beth Dunford url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
