The Company This Head of Projects role is with one of the UK s leading Property Consultants. They undertake a wide range of activities providing a cradle to grave property management solution. One of their core activities is Facilities Management and this role is within its Project s division undertaking a wide range of schemes primarily focused around fit out and M&E services with values from £30k - £500k. They have a structured growth plan in place and their turnover has been increasing year on year and are keen to grow the team to meet demand. The Role The role of a Head of Projects role is to lead a team of project managers delivering schemes for a number of key clients. Your role will include: Lead and manage a team of project managers. Ensure projects are secured and delivered on time and within the financial requirements and margins as specified by the business. Deliver projects to completion on time and on budget and to the satisfaction of all parties; customer expectations are to be exceeded wherever and whenever possible. Manage the delivery of projects within agreed budget requirements with the target to maximise profit through cost reductions and better buying of subcontractor services. Be customer focused within all areas of operational activities, ensure that effective relationships are maintained with key client contacts and the site teams/managers to identify and win project opportunities. Responsible for generating and securing new sales. Responsible for the development and management of all bids, tenders and proposals. Strategically plan and develop long term opportunities by creating a pipeline of potential orders Supporting the sales process through solutions development, participation in presentations and consultation meetings Build strong relationships with subcontractors, in particular preferred suppliers. Stakeholder management Financial responsibility for the delivery of the annual projects Plan Lead a team of Project Managers delivering projects across a portfolio of contracts. Ideally we are looking for someone who is target driven, commercially aware, able to develop client opportunities and can manage a team of project managers to deliver successful and profitable projects. The Plus Points This is a great opportunity to join a fast growing company where you will receive first class training and will be given the opportunity to progress and receive an excellent salary, package and bonuses.
14/07/2026
Full time
The Company This Head of Projects role is with one of the UK s leading Property Consultants. They undertake a wide range of activities providing a cradle to grave property management solution. One of their core activities is Facilities Management and this role is within its Project s division undertaking a wide range of schemes primarily focused around fit out and M&E services with values from £30k - £500k. They have a structured growth plan in place and their turnover has been increasing year on year and are keen to grow the team to meet demand. The Role The role of a Head of Projects role is to lead a team of project managers delivering schemes for a number of key clients. Your role will include: Lead and manage a team of project managers. Ensure projects are secured and delivered on time and within the financial requirements and margins as specified by the business. Deliver projects to completion on time and on budget and to the satisfaction of all parties; customer expectations are to be exceeded wherever and whenever possible. Manage the delivery of projects within agreed budget requirements with the target to maximise profit through cost reductions and better buying of subcontractor services. Be customer focused within all areas of operational activities, ensure that effective relationships are maintained with key client contacts and the site teams/managers to identify and win project opportunities. Responsible for generating and securing new sales. Responsible for the development and management of all bids, tenders and proposals. Strategically plan and develop long term opportunities by creating a pipeline of potential orders Supporting the sales process through solutions development, participation in presentations and consultation meetings Build strong relationships with subcontractors, in particular preferred suppliers. Stakeholder management Financial responsibility for the delivery of the annual projects Plan Lead a team of Project Managers delivering projects across a portfolio of contracts. Ideally we are looking for someone who is target driven, commercially aware, able to develop client opportunities and can manage a team of project managers to deliver successful and profitable projects. The Plus Points This is a great opportunity to join a fast growing company where you will receive first class training and will be given the opportunity to progress and receive an excellent salary, package and bonuses.
Your new company HMP Cardiff is a Category B men's prison located in the centre of Cardiff, Wales. It primarily holds adult and young adult male offenders, including those on remand and those serving short sentences. Your new role As a painter and decorator, you will be required to ensure the site is maintained to the agreed standard with the undertaking of planned maintenance, refurbishment and new works. Painting and decorating staff and prisoner facilities on the estate, with adherence to Health and Safety guidelines and security procedures to meet the site's short term and long-term goals and objectives. Main duties of this role include but are not limited to: Undertake planned maintenance, refurbishment, new works, and painting and decorating of staff and prisoner facilities across the estate. Ensure all activities are effectively prioritised in line with local procedures. Ensure workloads and regimes are delivered, escalating any issues to the Site Manager when required. Supervise prisoners throughout the day and during training sessions as required. Uphold agreed standards of prisoner discipline within the work area, including issuing behaviour warnings and maintaining appropriate records. Undertake quality control of prisoner work in accordance with the Service Delivery Agreement (SDA). Conduct survey inspections, including in confined spaces and at height, ensuring all work is properly recorded and registers/logs are completed. Monitor stock levels, request procurement of goods and services, and ensure all materials used are logged and fit for purpose. Escort and supervise technical contractors in accordance with the Local Security Strategy (LSS) when required. Maintain regular communication via radio network. Comply with all Health and Safety policies, procedures, and legislation to ensure statutory and mandatory compliance. Drive estate vehicles and operate plant equipment when required. Carry out locking duties as necessary. Respond to incidental, emergency, or urgent tasks in line with Service Delivery Agreement timescales, ensuring all work is carried out safely. Contribute to the development of local practices, processes, and initiatives, ensuring consistency in the application of policies and procedures affecting both prisoners and staff. Support the effective management of tool inventory and maintain security standards within the designated work area. Contribute positively to a culture of excellent customer service, building strong working relationships with the client. Take accountability for compliance with Health and Safety legislation and company policy, including undertaking roles such as Fire Warden and/or First Aider when required. All tools and equipment are provided on site. Hours are Monday to Friday- 8-4.30pm- 39 hrs per week. What you'll need to succeed Applicants must hold a City and Guilds, NVQ level 3 in Painting and decorating or an equivalent. Time-served candidates will be considered. They must have experience in a similar role. All candidates are subject to satisfactory referencing and full prison clearance, which can take 6-8 weeks to be processed. What you'll get in return This role is a temporary to permanent opportunity. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
14/07/2026
Seasonal
Your new company HMP Cardiff is a Category B men's prison located in the centre of Cardiff, Wales. It primarily holds adult and young adult male offenders, including those on remand and those serving short sentences. Your new role As a painter and decorator, you will be required to ensure the site is maintained to the agreed standard with the undertaking of planned maintenance, refurbishment and new works. Painting and decorating staff and prisoner facilities on the estate, with adherence to Health and Safety guidelines and security procedures to meet the site's short term and long-term goals and objectives. Main duties of this role include but are not limited to: Undertake planned maintenance, refurbishment, new works, and painting and decorating of staff and prisoner facilities across the estate. Ensure all activities are effectively prioritised in line with local procedures. Ensure workloads and regimes are delivered, escalating any issues to the Site Manager when required. Supervise prisoners throughout the day and during training sessions as required. Uphold agreed standards of prisoner discipline within the work area, including issuing behaviour warnings and maintaining appropriate records. Undertake quality control of prisoner work in accordance with the Service Delivery Agreement (SDA). Conduct survey inspections, including in confined spaces and at height, ensuring all work is properly recorded and registers/logs are completed. Monitor stock levels, request procurement of goods and services, and ensure all materials used are logged and fit for purpose. Escort and supervise technical contractors in accordance with the Local Security Strategy (LSS) when required. Maintain regular communication via radio network. Comply with all Health and Safety policies, procedures, and legislation to ensure statutory and mandatory compliance. Drive estate vehicles and operate plant equipment when required. Carry out locking duties as necessary. Respond to incidental, emergency, or urgent tasks in line with Service Delivery Agreement timescales, ensuring all work is carried out safely. Contribute to the development of local practices, processes, and initiatives, ensuring consistency in the application of policies and procedures affecting both prisoners and staff. Support the effective management of tool inventory and maintain security standards within the designated work area. Contribute positively to a culture of excellent customer service, building strong working relationships with the client. Take accountability for compliance with Health and Safety legislation and company policy, including undertaking roles such as Fire Warden and/or First Aider when required. All tools and equipment are provided on site. Hours are Monday to Friday- 8-4.30pm- 39 hrs per week. What you'll need to succeed Applicants must hold a City and Guilds, NVQ level 3 in Painting and decorating or an equivalent. Time-served candidates will be considered. They must have experience in a similar role. All candidates are subject to satisfactory referencing and full prison clearance, which can take 6-8 weeks to be processed. What you'll get in return This role is a temporary to permanent opportunity. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Benefits: Company pension scheme Health cash plan Life assurance Employee assistance programme Cycle to work scheme Employee discounts Referral bonus scheme Paid volunteer time Role Overview: We are seeking an experienced Facilities Manager to oversee the day-to-day operations of a large, high-rise residential development. You will be responsible for ensuring the building is operated safely, efficiently and in full compliance with all statutory and regulatory requirements. The role involves full ownership of facilities and maintenance activity across the site, working closely with onsite teams to deliver a high-quality resident experience while supporting the long-term performance and integrity of the asset. Key Responsibilities: Lead and develop the onsite facilities and maintenance team Manage planned preventative maintenance (PPM) and reactive works Ensure full compliance with H&S, fire safety and statutory regulations Oversee contractors and service providers, ensuring safe and high-quality delivery Carry out regular inspections across plant rooms, apartments and communal areas Manage Permit to Work systems and review RAMS documentation Maintain accurate records via CAFM and compliance systems Support lifecycle planning and capital works projects Monitor utilities and drive energy efficiency initiatives Ensure all life safety systems are fully operational Provide regular performance and compliance reporting Experience Required for This Role: Experience as a Facilities Manager or similar within residential or complex environments Strong knowledge of M&E systems and building maintenance Good understanding of health & safety, statutory compliance and high-rise building regulations Proven experience managing contractors and service providers Knowledge of fire safety systems and compliance processes Comfortable using CAFM systems, BMS and Microsoft Office Strong communication and stakeholder management skills IOSH Managing Safely NEBOSH General Certificate Relevant technical qualification (NVQ / City & Guilds or equivalent) IWFM membership or working towards Why Join Our Client's Team? Opportunity to work on a high-profile, large-scale residential scheme Be part of a growing, professional and resident-focused environment Supportive team culture with a focus on quality and standards Long-term development and progression opportunities Inclusive workplace that values diversity and collaboration
14/07/2026
Full time
Benefits: Company pension scheme Health cash plan Life assurance Employee assistance programme Cycle to work scheme Employee discounts Referral bonus scheme Paid volunteer time Role Overview: We are seeking an experienced Facilities Manager to oversee the day-to-day operations of a large, high-rise residential development. You will be responsible for ensuring the building is operated safely, efficiently and in full compliance with all statutory and regulatory requirements. The role involves full ownership of facilities and maintenance activity across the site, working closely with onsite teams to deliver a high-quality resident experience while supporting the long-term performance and integrity of the asset. Key Responsibilities: Lead and develop the onsite facilities and maintenance team Manage planned preventative maintenance (PPM) and reactive works Ensure full compliance with H&S, fire safety and statutory regulations Oversee contractors and service providers, ensuring safe and high-quality delivery Carry out regular inspections across plant rooms, apartments and communal areas Manage Permit to Work systems and review RAMS documentation Maintain accurate records via CAFM and compliance systems Support lifecycle planning and capital works projects Monitor utilities and drive energy efficiency initiatives Ensure all life safety systems are fully operational Provide regular performance and compliance reporting Experience Required for This Role: Experience as a Facilities Manager or similar within residential or complex environments Strong knowledge of M&E systems and building maintenance Good understanding of health & safety, statutory compliance and high-rise building regulations Proven experience managing contractors and service providers Knowledge of fire safety systems and compliance processes Comfortable using CAFM systems, BMS and Microsoft Office Strong communication and stakeholder management skills IOSH Managing Safely NEBOSH General Certificate Relevant technical qualification (NVQ / City & Guilds or equivalent) IWFM membership or working towards Why Join Our Client's Team? Opportunity to work on a high-profile, large-scale residential scheme Be part of a growing, professional and resident-focused environment Supportive team culture with a focus on quality and standards Long-term development and progression opportunities Inclusive workplace that values diversity and collaboration
Operative Assistant Responsive Repairs £27,716 per annum Aylesbury, Buckinghamshire Permanent, Full Time Are you an experienced tradesperson looking for a new role? At Fairhive we re excited to welcome an enthusiastic and friendly Operative Assistant to our Property Services team. If you enjoy hands-on work within an organisation that makes a real difference in peoples lives then this could be the perfect opportunity for you! About the role In this role, you will be using your trade skills to directly improve the lives of our residents. Collaboration is key, as you will be working with a variety of other skilled tradespeople, and our friendly administrative staff and managers, to achieve our goals. In addition to your technical skills, warm and friendly communication is essential as you will be the friendly face of Fairhive for our tenants. Some of your responsibilities will include: Assisting Operatives in the installation of planned packages, undertaking responsive repairs and working in void properties, ensuring high standards of quality and safety. Support the team with the preparation and setup of work areas, including the movement of materials and tools. Help in the removal of existing fixtures, fittings, and appliances in preparation for new installations Learn and develop new skills related to but not limited to plumbing, electrical work, and carpentry under the guidance of experienced professionals in order to provide assistance. To be successful you will have: Basic knowledge of construction, carpentry, plumbing or electrical work is preferred but not required. Experience in a similar role or a relevant apprenticeship. A strong willingness to learn and develop new skills. The ability to work collaboratively in a team-oriented environment. Basic IT skills. Be committed to the promotion of equality and diversity in service delivery. About us At Fairhive Homes, we re driven by a simple yet powerful vision: Homes for Living, Communities for Life This isn t just what we do; it s what we strive for every day. As a non-profit housing association, we re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we re here to make that vision a reality. In this role, you ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we re looking for. We are really proud of our initiatives to become an employer of choice, whether it s coming along to one of our Menopause Café s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you ll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can t wait to meet you! The closing date for applications will be 04-Aug-2026 but we might close it early if we find the right person before this date.
14/07/2026
Full time
Operative Assistant Responsive Repairs £27,716 per annum Aylesbury, Buckinghamshire Permanent, Full Time Are you an experienced tradesperson looking for a new role? At Fairhive we re excited to welcome an enthusiastic and friendly Operative Assistant to our Property Services team. If you enjoy hands-on work within an organisation that makes a real difference in peoples lives then this could be the perfect opportunity for you! About the role In this role, you will be using your trade skills to directly improve the lives of our residents. Collaboration is key, as you will be working with a variety of other skilled tradespeople, and our friendly administrative staff and managers, to achieve our goals. In addition to your technical skills, warm and friendly communication is essential as you will be the friendly face of Fairhive for our tenants. Some of your responsibilities will include: Assisting Operatives in the installation of planned packages, undertaking responsive repairs and working in void properties, ensuring high standards of quality and safety. Support the team with the preparation and setup of work areas, including the movement of materials and tools. Help in the removal of existing fixtures, fittings, and appliances in preparation for new installations Learn and develop new skills related to but not limited to plumbing, electrical work, and carpentry under the guidance of experienced professionals in order to provide assistance. To be successful you will have: Basic knowledge of construction, carpentry, plumbing or electrical work is preferred but not required. Experience in a similar role or a relevant apprenticeship. A strong willingness to learn and develop new skills. The ability to work collaboratively in a team-oriented environment. Basic IT skills. Be committed to the promotion of equality and diversity in service delivery. About us At Fairhive Homes, we re driven by a simple yet powerful vision: Homes for Living, Communities for Life This isn t just what we do; it s what we strive for every day. As a non-profit housing association, we re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we re here to make that vision a reality. In this role, you ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we re looking for. We are really proud of our initiatives to become an employer of choice, whether it s coming along to one of our Menopause Café s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you ll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can t wait to meet you! The closing date for applications will be 04-Aug-2026 but we might close it early if we find the right person before this date.
Roofer £40,256 per annum Aylesbury, Buckinghamshire Permanent, Full Time Are you an experienced tradesperson looking for a new role? At Fairhive we re excited to welcome an enthusiastic and friendly Roofer to our Property Services team. If you enjoy hands-on work within an organisation that makes a real difference in peoples lives then this could be the perfect opportunity for you! About the role In this role, you will be using your trade skills to directly improve the lives of our residents. Collaboration is key, as you will be working with a variety of other skilled tradespeople, and our friendly administrative staff and managers, to achieve our goals. In addition to your technical skills, warm and friendly communication is essential as you will be the friendly face of Fairhive for our tenants. As an experienced tradesperson you already know that emergencies can happen outside of the 9 5! Therefore, all of our tradespeople participate in a call out rota to ensure our residents are kept safe in their homes. Some of your responsibilities will include: Inspect occupied and vacant properties to assess repair, maintenance or installation needs. Diagnose faults and complete the most cost-effective, efficient repair, then use a handheld PDA to accurately record and update job details upon completion. Carrying out flat and pitched roofing and guttering repairs and installations in occupied and void properties, including roof surface repairs, flashing and leadwork replacement, tile/slate repairs and replacement, flat roofing systems (felt, asphalt, cold-process, torch-on and ply membranes), gutter cleaning and repairs, heat tape maintenance, and protective roof coatings. All work to be completed in accordance with current legislation and industry performance standards. Basic brickwork and repointing, changing man-hole covers, render repairs, patch repair 2sqm concrete areas and paving, cavity wall inspections, installation of loft insulation Participate in the Emergency call-out cover outside normal working hours, on a rota basis as part of the call-out team To be successful you will have: NVQ Level 3 Roofing qualification or equivalent practical experience Hold a valid and current driving licence Have organisational, time management, and problem solving skills Have basic IT skills Be committed to the promotion of equality and diversity in service delivery About us At Fairhive Homes, we re driven by a simple yet powerful vision: Homes for Living, Communities for Life This isn t just what we do; it s what we strive for every day. As a non-profit housing association, we re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we re here to make that vision a reality. In this role, you ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we re looking for. We are really proud of our initiatives to become an employer of choice, whether it s coming along to one of our Menopause Café s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you ll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can t wait to meet you! The closing date for applications will be 04-Aug-2026 but we might close it early if we find the right person before this date.
14/07/2026
Full time
Roofer £40,256 per annum Aylesbury, Buckinghamshire Permanent, Full Time Are you an experienced tradesperson looking for a new role? At Fairhive we re excited to welcome an enthusiastic and friendly Roofer to our Property Services team. If you enjoy hands-on work within an organisation that makes a real difference in peoples lives then this could be the perfect opportunity for you! About the role In this role, you will be using your trade skills to directly improve the lives of our residents. Collaboration is key, as you will be working with a variety of other skilled tradespeople, and our friendly administrative staff and managers, to achieve our goals. In addition to your technical skills, warm and friendly communication is essential as you will be the friendly face of Fairhive for our tenants. As an experienced tradesperson you already know that emergencies can happen outside of the 9 5! Therefore, all of our tradespeople participate in a call out rota to ensure our residents are kept safe in their homes. Some of your responsibilities will include: Inspect occupied and vacant properties to assess repair, maintenance or installation needs. Diagnose faults and complete the most cost-effective, efficient repair, then use a handheld PDA to accurately record and update job details upon completion. Carrying out flat and pitched roofing and guttering repairs and installations in occupied and void properties, including roof surface repairs, flashing and leadwork replacement, tile/slate repairs and replacement, flat roofing systems (felt, asphalt, cold-process, torch-on and ply membranes), gutter cleaning and repairs, heat tape maintenance, and protective roof coatings. All work to be completed in accordance with current legislation and industry performance standards. Basic brickwork and repointing, changing man-hole covers, render repairs, patch repair 2sqm concrete areas and paving, cavity wall inspections, installation of loft insulation Participate in the Emergency call-out cover outside normal working hours, on a rota basis as part of the call-out team To be successful you will have: NVQ Level 3 Roofing qualification or equivalent practical experience Hold a valid and current driving licence Have organisational, time management, and problem solving skills Have basic IT skills Be committed to the promotion of equality and diversity in service delivery About us At Fairhive Homes, we re driven by a simple yet powerful vision: Homes for Living, Communities for Life This isn t just what we do; it s what we strive for every day. As a non-profit housing association, we re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do. We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.' We believe that a strong community starts with quality housing, and we re here to make that vision a reality. In this role, you ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised. At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life! You ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day. Our commitment to you We re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we re looking for. We are really proud of our initiatives to become an employer of choice, whether it s coming along to one of our Menopause Café s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you ll always have a strong network of people around you! Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year. Ready to Apply? We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we re looking for, but you believe you can bring something valuable to the role, we still want to hear from you! If you re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can t wait to meet you! The closing date for applications will be 04-Aug-2026 but we might close it early if we find the right person before this date.
APPLE TECHNICAL RECRUITMENT (UK) LIMITED
Thetford, Norfolk
Vacancy Summary Job Title: Project Manager Job Type: Permanent Job Ref: Location: Norfolk (most sites within c1hr of Thetford) Start Date: ASAP Salary: c 70k- 75k basic plus competitive package inc car allowance, pension, performance bonus etc. Company & Project: An established East Anglian Main Contractor operating across multiple sectors including: Commercial, Education, Higher Education, Mixed-Use and Industrial are expanding their operational team in the local area with a new Project Manager. The business is a forward thinking and progressive environment, adopting various construction software including Procore to bridge the gap between preconstruction and the site delivery team. The successful candidate should be confident with IT and learning new software. Projects in the companies pipeline of work for 2026/2027 include New Build, Fit-Out and Extension projects valued between c 5m- 15m working with repeat clients across East Anglia. Duties & Responsibilities: The successful candidate will take responsibility for overseeing one project as the site based lead. You will be initially working closely with the pre-construction team to take management of the project and lead the site delivery teams throughout the project to oversee it to completion. The successful candidate will have an active role working with a Contracts Manager in the management of the planning and design on the project on an ongoing basis. You will be need to be an excellent communicator, with a track record for successfully delivering projects on time, to a high quality and promoting excellent standards of Health and Safety. Desirable Experience: Previously held a Project Manager role with a regional main contractor or national main contractor. Previous experience leading projects valued between 2m- 15m would be advantageous. Exceptional client facing and management skills, experience in leading teams of c15 staff. Previous Roles: Project Manager OR Senior Project Manager OR Senior Site Manager OR Construction Manager. Qualifications & Skills: Degree in Civil Engineering or Construction Management or NVQ Level 6 in Construction Management CSCS Card, SMSTS Application Process: If you would like more information on this Project Manager position or any other vacancy please email your current CV through to Jess Quinn; where it will be reviewed and you will be contacted within 48 hours if your CV is of interest. Services advertised by Apple Technical Recruitment are that of an Employment Agency/Business.
14/07/2026
Full time
Vacancy Summary Job Title: Project Manager Job Type: Permanent Job Ref: Location: Norfolk (most sites within c1hr of Thetford) Start Date: ASAP Salary: c 70k- 75k basic plus competitive package inc car allowance, pension, performance bonus etc. Company & Project: An established East Anglian Main Contractor operating across multiple sectors including: Commercial, Education, Higher Education, Mixed-Use and Industrial are expanding their operational team in the local area with a new Project Manager. The business is a forward thinking and progressive environment, adopting various construction software including Procore to bridge the gap between preconstruction and the site delivery team. The successful candidate should be confident with IT and learning new software. Projects in the companies pipeline of work for 2026/2027 include New Build, Fit-Out and Extension projects valued between c 5m- 15m working with repeat clients across East Anglia. Duties & Responsibilities: The successful candidate will take responsibility for overseeing one project as the site based lead. You will be initially working closely with the pre-construction team to take management of the project and lead the site delivery teams throughout the project to oversee it to completion. The successful candidate will have an active role working with a Contracts Manager in the management of the planning and design on the project on an ongoing basis. You will be need to be an excellent communicator, with a track record for successfully delivering projects on time, to a high quality and promoting excellent standards of Health and Safety. Desirable Experience: Previously held a Project Manager role with a regional main contractor or national main contractor. Previous experience leading projects valued between 2m- 15m would be advantageous. Exceptional client facing and management skills, experience in leading teams of c15 staff. Previous Roles: Project Manager OR Senior Project Manager OR Senior Site Manager OR Construction Manager. Qualifications & Skills: Degree in Civil Engineering or Construction Management or NVQ Level 6 in Construction Management CSCS Card, SMSTS Application Process: If you would like more information on this Project Manager position or any other vacancy please email your current CV through to Jess Quinn; where it will be reviewed and you will be contacted within 48 hours if your CV is of interest. Services advertised by Apple Technical Recruitment are that of an Employment Agency/Business.
Buyer Salary - 41,529 Permanent We're looking for a Buyer to join our Supply Chain team, supporting the delivery of procurement and sourcing activities across a diverse range of goods, works and services. This is an excellent opportunity for an experienced procurement professional to play a key role in delivering value for money, driving commercial improvements and supporting strategic procurement initiatives across the business. You'll work closely with internal stakeholders, suppliers and contractors to ensure procurement activities are compliant, efficient and aligned to organisational objectives. This role covers the North West region, with working across Liverpool, St Helens and Warrington. Travel between locations and supplier sites will be required as part of the role. What you'll be doing: Supporting the Head of Supply Chain and Category Managers with procurement activities across a variety of spend categories. Leading and supporting procurement exercises including market testing, Requests for Information (RFI), Requests for Quotation (RFQ), Invitations to Tender (ITT) and mini-competitions. Providing procurement guidance, advice and support to internal stakeholders across the business. Working collaboratively with operational teams to develop specifications, evaluate supplier responses and support contract award processes. Managing supplier relationships and supporting contract performance reviews to ensure effective service delivery and continuous improvement. Identifying opportunities to achieve commercial savings, improve efficiency and deliver value for money. Maintaining procurement workplans, project trackers and savings reports, ensuring accurate and timely reporting. Supporting the implementation of procurement initiatives across areas including construction materials, repairs and maintenance materials, warehouse services and waste management. Assisting with procurement benchmarking, market analysis and value engineering opportunities. Driving process improvements and supporting the implementation of innovative procurement solutions and systems. Supporting supplier onboarding processes and ensuring robust procurement compliance and governance. Acting as an ambassador for the procurement function, building strong relationships across the business and external supply chain partners. What we're looking for: Significant experience within a procurement, purchasing or supply chain environment. Previous experience in construction or housebuilding compliance, ideally within a maintenance function, with a strong understanding of industry standards and regulatory requirements. Strong knowledge of the full procurement lifecycle and a range of sourcing methodologies. Experience managing tendering activities and supporting contract negotiations. Experience managing supplier relationships and contract performance. Strong commercial awareness with the ability to identify opportunities for savings, efficiencies and service improvements. Excellent analytical skills with the ability to interpret and evaluate data to support decision making. Strong IT skills, including Microsoft Office applications and procurement systems. Excellent communication and stakeholder management skills with the ability to influence and build positive working relationships at all levels. Ability to manage multiple priorities, work to deadlines and maintain a high level of accuracy and attention to detail. A proactive, customer-focused approach with a passion for continuous improvement and innovation. Degree-level qualification. CIPS membership or working towards a professional procurement qualification. Experience of procurement projects across multiple spend categories and locations. Knowledge of contract management, governance and financial compliance processes. INDC
14/07/2026
Full time
Buyer Salary - 41,529 Permanent We're looking for a Buyer to join our Supply Chain team, supporting the delivery of procurement and sourcing activities across a diverse range of goods, works and services. This is an excellent opportunity for an experienced procurement professional to play a key role in delivering value for money, driving commercial improvements and supporting strategic procurement initiatives across the business. You'll work closely with internal stakeholders, suppliers and contractors to ensure procurement activities are compliant, efficient and aligned to organisational objectives. This role covers the North West region, with working across Liverpool, St Helens and Warrington. Travel between locations and supplier sites will be required as part of the role. What you'll be doing: Supporting the Head of Supply Chain and Category Managers with procurement activities across a variety of spend categories. Leading and supporting procurement exercises including market testing, Requests for Information (RFI), Requests for Quotation (RFQ), Invitations to Tender (ITT) and mini-competitions. Providing procurement guidance, advice and support to internal stakeholders across the business. Working collaboratively with operational teams to develop specifications, evaluate supplier responses and support contract award processes. Managing supplier relationships and supporting contract performance reviews to ensure effective service delivery and continuous improvement. Identifying opportunities to achieve commercial savings, improve efficiency and deliver value for money. Maintaining procurement workplans, project trackers and savings reports, ensuring accurate and timely reporting. Supporting the implementation of procurement initiatives across areas including construction materials, repairs and maintenance materials, warehouse services and waste management. Assisting with procurement benchmarking, market analysis and value engineering opportunities. Driving process improvements and supporting the implementation of innovative procurement solutions and systems. Supporting supplier onboarding processes and ensuring robust procurement compliance and governance. Acting as an ambassador for the procurement function, building strong relationships across the business and external supply chain partners. What we're looking for: Significant experience within a procurement, purchasing or supply chain environment. Previous experience in construction or housebuilding compliance, ideally within a maintenance function, with a strong understanding of industry standards and regulatory requirements. Strong knowledge of the full procurement lifecycle and a range of sourcing methodologies. Experience managing tendering activities and supporting contract negotiations. Experience managing supplier relationships and contract performance. Strong commercial awareness with the ability to identify opportunities for savings, efficiencies and service improvements. Excellent analytical skills with the ability to interpret and evaluate data to support decision making. Strong IT skills, including Microsoft Office applications and procurement systems. Excellent communication and stakeholder management skills with the ability to influence and build positive working relationships at all levels. Ability to manage multiple priorities, work to deadlines and maintain a high level of accuracy and attention to detail. A proactive, customer-focused approach with a passion for continuous improvement and innovation. Degree-level qualification. CIPS membership or working towards a professional procurement qualification. Experience of procurement projects across multiple spend categories and locations. Knowledge of contract management, governance and financial compliance processes. INDC
Leading UK Manufacturer are looking for a Head of Operations to lead one of their leading sites in the West Yorkshire area. This is a key leadership role, responsible for driving performance, strengthening processes, and bringing consistency, clarity and operational excellence across the site. You will take ownership of multiple business-critical functions and will lead and develop a team of direct reports, building capability, improving collaboration and ensuring the business is well aligned around shared priorities. This is a high-impact position for someone who can balance strategic thinking with hands-on leadership. The successful candidate will help stabilise operations, improve communication across teams, and create momentum through decisive management and strong commercial awareness. Role: Head of Operations Salary: up to £90,000 per annum + benefits Location: West Yorkshire Key Responsibilities for Head of Operations Lead day-to-day operational performance across multiple functions. Develop, coach, and support direct reports and wider team leaders. Improve supply chain, warehousing, project delivery, and customer service processes. Work closely with senior colleagues to implement best practice and operational change. Promote engagement, accountability, and clear communication across the business. Ensure health, safety, and compliance standards are consistently maintained. Support continuous improvement initiatives that strengthen quality, service, and efficiency. Requirements for the Head of Operations Proven senior leadership experience in manufacturing, production, or distribution. Strong understanding of supply chain and operational activities. Commercially astute, with the ability to make sound decisions in a fast-moving environment. Confident leading teams, managing change, and influencing at all levels. A clear communicator with a collaborative but decisive leadership style. Ideally experienced at General Manager or senior operations level This is an excellent opportunity for a Head of Operations looking to make a real difference in a business with strong foundations and significant scope to improve and develop a highly successful business further. Please apply online or contact Sandeep Dhillon for a confidential conversation. Technical Network recruits Engineers and Managers across automotive, aerospace, electrical/electronic, technology, energy, engineering, and manufacturing
14/07/2026
Full time
Leading UK Manufacturer are looking for a Head of Operations to lead one of their leading sites in the West Yorkshire area. This is a key leadership role, responsible for driving performance, strengthening processes, and bringing consistency, clarity and operational excellence across the site. You will take ownership of multiple business-critical functions and will lead and develop a team of direct reports, building capability, improving collaboration and ensuring the business is well aligned around shared priorities. This is a high-impact position for someone who can balance strategic thinking with hands-on leadership. The successful candidate will help stabilise operations, improve communication across teams, and create momentum through decisive management and strong commercial awareness. Role: Head of Operations Salary: up to £90,000 per annum + benefits Location: West Yorkshire Key Responsibilities for Head of Operations Lead day-to-day operational performance across multiple functions. Develop, coach, and support direct reports and wider team leaders. Improve supply chain, warehousing, project delivery, and customer service processes. Work closely with senior colleagues to implement best practice and operational change. Promote engagement, accountability, and clear communication across the business. Ensure health, safety, and compliance standards are consistently maintained. Support continuous improvement initiatives that strengthen quality, service, and efficiency. Requirements for the Head of Operations Proven senior leadership experience in manufacturing, production, or distribution. Strong understanding of supply chain and operational activities. Commercially astute, with the ability to make sound decisions in a fast-moving environment. Confident leading teams, managing change, and influencing at all levels. A clear communicator with a collaborative but decisive leadership style. Ideally experienced at General Manager or senior operations level This is an excellent opportunity for a Head of Operations looking to make a real difference in a business with strong foundations and significant scope to improve and develop a highly successful business further. Please apply online or contact Sandeep Dhillon for a confidential conversation. Technical Network recruits Engineers and Managers across automotive, aerospace, electrical/electronic, technology, energy, engineering, and manufacturing
Site Manager - Planned Retrofit Works £55k - £60k + package Cobham based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Cobham area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
14/07/2026
Full time
Site Manager - Planned Retrofit Works £55k - £60k + package Cobham based We are working with a leading Social Housing contractor to recruit a proactive Site Manager to deliver an internal and external retrofit refurbishment project on Social Housing and decent homes works across the Cobham area.This is a client facing role, you will be responsible for delivering external refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers.You must have experience of delivering similar projects including external cladding with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times.We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K + car / travel allowance + Benefits. For your chance of securing this role please apply online now!
A respected multi-disciplinary construction consultancy based in London is looking to add a Quantity Surveyor / Employers Agent to their growing team. Working across a strong pipeline of residential, mixed-use, regeneration, and commercial projects, this is an excellent opportunity for a confident Quantity Surveyor / Employers Agent to join a collaborative consultancy with a reputation for high-quality client delivery. The successful Quantity Surveyor / Employers Agent will support and lead on a range of pre- and post-contract services, while also taking responsibility for Employers Agent duties on live schemes. You will work closely with senior colleagues, clients, contractors, and project teams, gaining exposure to varied developments and being trusted to manage key project responsibilities from an early stage. This position would suit a motivated Quantity Surveyor / Employers Agent who is looking for a client-facing role, long-term progression, and the chance to develop within a well-established London consultancy. Quantity Surveyor / Employers Agent - Key Responsibilities: Preparing cost plans, estimates, tender documents, and procurement adviceDelivering post-contract services including valuations, variations, and cost reportingUndertaking Employers Agent duties on residential and mixed-use projectsManaging client, contractor, and consultant relationships throughout the project lifecycleAttending site visits, design team meetings, and project progress reviewsSupporting the delivery of projects from inception through to completion Quantity Surveyor / Employers Agent - Experience Required: Degree qualified in Quantity Surveying or a relevant construction-related disciplineUK consultancy experience as a Quantity SurveyorPrevious Employers Agent experience or a strong interest in developing in this areaGood knowledge of JCT contractsStrong communication, organisation, and client-facing skillsMRICS or working towards chartership would be advantageous In Return: £55,000 - £60,000 salaryClear progression opportunitiesHybrid and flexible working options25 days annual leave plus bank holidaysPension contributionProfessional development and APC support where requiredExposure to a strong pipeline of London-based projectsSupportive, collaborative working environment If you are a Quantity Surveyor / Employers Agent considering your career opportunities, then please contact Dan McEvoy at Brandon James. Reference Quantity Surveyor / Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MICOB / MAPM / FRICS / Contract Administration / Associate Director / Construction Consultancy
14/07/2026
Full time
A respected multi-disciplinary construction consultancy based in London is looking to add a Quantity Surveyor / Employers Agent to their growing team. Working across a strong pipeline of residential, mixed-use, regeneration, and commercial projects, this is an excellent opportunity for a confident Quantity Surveyor / Employers Agent to join a collaborative consultancy with a reputation for high-quality client delivery. The successful Quantity Surveyor / Employers Agent will support and lead on a range of pre- and post-contract services, while also taking responsibility for Employers Agent duties on live schemes. You will work closely with senior colleagues, clients, contractors, and project teams, gaining exposure to varied developments and being trusted to manage key project responsibilities from an early stage. This position would suit a motivated Quantity Surveyor / Employers Agent who is looking for a client-facing role, long-term progression, and the chance to develop within a well-established London consultancy. Quantity Surveyor / Employers Agent - Key Responsibilities: Preparing cost plans, estimates, tender documents, and procurement adviceDelivering post-contract services including valuations, variations, and cost reportingUndertaking Employers Agent duties on residential and mixed-use projectsManaging client, contractor, and consultant relationships throughout the project lifecycleAttending site visits, design team meetings, and project progress reviewsSupporting the delivery of projects from inception through to completion Quantity Surveyor / Employers Agent - Experience Required: Degree qualified in Quantity Surveying or a relevant construction-related disciplineUK consultancy experience as a Quantity SurveyorPrevious Employers Agent experience or a strong interest in developing in this areaGood knowledge of JCT contractsStrong communication, organisation, and client-facing skillsMRICS or working towards chartership would be advantageous In Return: £55,000 - £60,000 salaryClear progression opportunitiesHybrid and flexible working options25 days annual leave plus bank holidaysPension contributionProfessional development and APC support where requiredExposure to a strong pipeline of London-based projectsSupportive, collaborative working environment If you are a Quantity Surveyor / Employers Agent considering your career opportunities, then please contact Dan McEvoy at Brandon James. Reference Quantity Surveyor / Project Manager / Project Management / Employers Agent / Surveying / Construction / Building Surveyor / MRICS / MICOB / MAPM / FRICS / Contract Administration / Associate Director / Construction Consultancy
Operational Safety Advisor Location: Glasgow Job Type: Permanent Are you passionate about creating safer working environments and influencing positive change? Our client, a leading infrastructure services provider, is looking to appoint an Operational Safety Advisor to support projects across Lanarkshire. This is an excellent opportunity for an experienced health and safety professional to play a key role in promoting best practice, ensuring compliance, and driving a positive safety culture across operational teams. The Role As Operational Safety Advisor, you will work closely with site and management teams to ensure health, safety, environmental and quality (HSEQ) standards are maintained and continuously improved. Key responsibilities include: Supporting the delivery of HSEQ objectives across operational projects Providing practical health and safety advice to site teams and managers Conducting site inspections, audits and safety observations Assisting with incident investigations and root cause analysis Identifying trends and recommending improvements to safety performance Supporting risk assessments and implementing effective control measures Producing safety communications, reports and presentations Keeping teams informed of relevant legislation and industry best practice Promoting a proactive and positive safety culture throughout the business Requirements Previous experience in a Health & Safety Advisor role within an operational environment Civil engineering or infrastructure project experience Strong understanding of risk management and incident investigation NEBOSH qualification (essential) Excellent communication and reporting skills Ability to influence and engage with stakeholders at all levels Experience carrying out audits, inspections and compliance reviews Full UK driving licence What's on Offer? This is an opportunity to join a well-established organisation where safety is a core business priority. You'll have the chance to influence operational performance, support continuous improvement initiatives and make a genuine impact across a range of infrastructure projects. To apply, please submit your latest CV or contact Adam Rahma on (phone number removed) for a confidential discussion, quoting reference J47061. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
14/07/2026
Full time
Operational Safety Advisor Location: Glasgow Job Type: Permanent Are you passionate about creating safer working environments and influencing positive change? Our client, a leading infrastructure services provider, is looking to appoint an Operational Safety Advisor to support projects across Lanarkshire. This is an excellent opportunity for an experienced health and safety professional to play a key role in promoting best practice, ensuring compliance, and driving a positive safety culture across operational teams. The Role As Operational Safety Advisor, you will work closely with site and management teams to ensure health, safety, environmental and quality (HSEQ) standards are maintained and continuously improved. Key responsibilities include: Supporting the delivery of HSEQ objectives across operational projects Providing practical health and safety advice to site teams and managers Conducting site inspections, audits and safety observations Assisting with incident investigations and root cause analysis Identifying trends and recommending improvements to safety performance Supporting risk assessments and implementing effective control measures Producing safety communications, reports and presentations Keeping teams informed of relevant legislation and industry best practice Promoting a proactive and positive safety culture throughout the business Requirements Previous experience in a Health & Safety Advisor role within an operational environment Civil engineering or infrastructure project experience Strong understanding of risk management and incident investigation NEBOSH qualification (essential) Excellent communication and reporting skills Ability to influence and engage with stakeholders at all levels Experience carrying out audits, inspections and compliance reviews Full UK driving licence What's on Offer? This is an opportunity to join a well-established organisation where safety is a core business priority. You'll have the chance to influence operational performance, support continuous improvement initiatives and make a genuine impact across a range of infrastructure projects. To apply, please submit your latest CV or contact Adam Rahma on (phone number removed) for a confidential discussion, quoting reference J47061. Legal Information: We act as an employment agency for permanent work and as an employment business for temporary work. For roles in the UK, applicants must be eligible to live and work in the UK. We value diversity and promote equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all areas of society and can discuss any reasonable adjustments to support your application.
Yard Assistant/Driver Alcester £13.50 per hour (42.5 hours) Have you got construction experience with an understanding of building materials and site operations? We are seeking a reliable, proactive individual to join an Alcester-based team in a vital Yard Person/Driver role. This is not just a general labouring position; it requires a candidate who knows their "lintels from their joists" and can manage the flow of materials between our yard, merchants, and active sites. What s on Offer? Pay: £13.50 per hour. Hours: 42.5 hours per week. Stability: A long-term role within a reputable local business. Variety: A dynamic workday split between warehouse duties, builders' merchants, and various project sites around Warwickshire and surrounding areas, as required. Transportation: A delivery vehicle is provided for work-based activities The Role This role is the "glue" that keeps the construction projects moving. You will be responsible for the movement of essential materials and the professional upkeep of our working environments. Key Responsibilities: Material Logistics: Collecting specific building materials from various merchants, suppliers or our central yard and loading/delivering them safely to various sites. Site Excellence: Supporting site teams by tidying work areas, clearing rubbish, and removing waste from sites to maintain health and safety standards. Yard Management: Taking full ownership of the yard and warehouse, deliveries, and ensuring it remains tidy, organised, and safe. Adaptive Support: Assisting with other tasks as required, tailored to your specific skill set and experience. Requirements Sector Experience is Essential: You must have a solid background in the construction sector. You need to be able to identify materials independently to ensure the correct items are collected and delivered. Reliability: A "get stuck in" attitude and a track record of punctuality. Management: Being able to take instruction from various managers and site personnel as well as planning and prioritising workload and routes. Physical Fitness: The role involves manual handling, loading/unloading, and site clearance. Driving Licence: A full, clean licence is required for material deliveries. Forklift Licence: This would be preferable, but training can be arranged &#(phone number removed); Ready to Apply? We re reviewing CVs for this Driver/Yard Persons role right now early applications are highly encouraged! &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) &#(phone number removed); Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.
13/07/2026
Full time
Yard Assistant/Driver Alcester £13.50 per hour (42.5 hours) Have you got construction experience with an understanding of building materials and site operations? We are seeking a reliable, proactive individual to join an Alcester-based team in a vital Yard Person/Driver role. This is not just a general labouring position; it requires a candidate who knows their "lintels from their joists" and can manage the flow of materials between our yard, merchants, and active sites. What s on Offer? Pay: £13.50 per hour. Hours: 42.5 hours per week. Stability: A long-term role within a reputable local business. Variety: A dynamic workday split between warehouse duties, builders' merchants, and various project sites around Warwickshire and surrounding areas, as required. Transportation: A delivery vehicle is provided for work-based activities The Role This role is the "glue" that keeps the construction projects moving. You will be responsible for the movement of essential materials and the professional upkeep of our working environments. Key Responsibilities: Material Logistics: Collecting specific building materials from various merchants, suppliers or our central yard and loading/delivering them safely to various sites. Site Excellence: Supporting site teams by tidying work areas, clearing rubbish, and removing waste from sites to maintain health and safety standards. Yard Management: Taking full ownership of the yard and warehouse, deliveries, and ensuring it remains tidy, organised, and safe. Adaptive Support: Assisting with other tasks as required, tailored to your specific skill set and experience. Requirements Sector Experience is Essential: You must have a solid background in the construction sector. You need to be able to identify materials independently to ensure the correct items are collected and delivered. Reliability: A "get stuck in" attitude and a track record of punctuality. Management: Being able to take instruction from various managers and site personnel as well as planning and prioritising workload and routes. Physical Fitness: The role involves manual handling, loading/unloading, and site clearance. Driving Licence: A full, clean licence is required for material deliveries. Forklift Licence: This would be preferable, but training can be arranged &#(phone number removed); Ready to Apply? We re reviewing CVs for this Driver/Yard Persons role right now early applications are highly encouraged! &#(phone number removed); (url removed) &#(phone number removed); (phone number removed) (Alcester) (phone number removed) (Redditch) &#(phone number removed); Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. &#(phone number removed); About Arden Personnel We recruit across Redditch, Bromsgrove, Studley, Henley in Arden, Evesham, Alcester, Bidford on Avon, Leamington Spa, Warwick & Stratford upon Avon. We re an equal opportunities employer, placing talent across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. &#(phone number removed); Your next opportunity could be just a call or click away.
Our client is a major Building and Civil Engineering Contractor operating throughout the UK Due to an increasing workload, they now have a requirement for a Building Services Manager from a main construction contractor background to get involved in a recent £multi-million construction award in the London area Prospects are fantastic and the starting salary is very competitive. The successful candidate will be experienced in Managing design, delivery and commissioning of Building services in a construction environment. Preferably with Main Contractor experience, the Building Services Manager will be technically qualified and experienced to include the following core systems Gas, Power, Domestic and Waste water Heating, ventilation and Air conditioning Power, Lighting and earthing systems Passive and active Data systems and AV Fire, CCTV and Security systems Lifts and escalators Roles and responsibilities include; Working with Tender and pre-construction teams to make sure client requirements are met and proposals reflect their needs and the contract. Making sure all Building services needs are met, reflected in the building and fabric with information delivered in good time. Managing the Design, Drawings and approvals process in line with programme. Making sure projects comply with building regulations, planning conditions, specifications and Breeam. Supporting Planning teams in making sure building services are fully integrated into the delivery programme and execution plans Establishing and managing quality systems to make sure high standards and specifications are met. Supporting Site management and Health and safety teams with review of method statements and safe systems of work. Monitoring progress against targets and assisting the project management team with making sure specialist contractors resource and approach the project as needed. Support the Quantity surveying and commercial teams with review of changes to contract and valuations of the work. This includes making sure changes are properly recorded, instructed where necessary and implications fully understood. Managing the commissioning process and training to make sure all systems operate as design, design and validation teams are satisfied and building users trained in operation. Attending client progress and technical meetings and chairing specialist design, progress and commissioning meetings. Knowledge, Skills and Experience: Established experience of procurement and delivery of medium to large scale MEP building services works packages. Experience working in the capacity of a building services manager or MEP manager for a recognised main contractor or specialist sub-contractor. Experience working on complex and technically challenging construction projects A commitment to the Incident Injury Free safety culture To be able to motivate colleagues and reports to deliver work excellence To be able to demonstrate to sub-contractors that you know their trade as well as your own To be able to draw on experience and innovation to solve problems as they occur To be able to recognise potential problems and plan ahead To know the systems and procedures that need to be in place and executed The Individual: Applicants should have as a minimum one of the following or equivalent: Technically Qualified in a Mechanical or Electrical Trade within a Consultancy, Main Contractor or Sub Contractor Management background BTEC in Building Services Engineering, Operations and Maintenance Engineering Electrical or Mechanical Building Services to HNC / HND level Degree in Building Services Engineering
13/07/2026
Full time
Our client is a major Building and Civil Engineering Contractor operating throughout the UK Due to an increasing workload, they now have a requirement for a Building Services Manager from a main construction contractor background to get involved in a recent £multi-million construction award in the London area Prospects are fantastic and the starting salary is very competitive. The successful candidate will be experienced in Managing design, delivery and commissioning of Building services in a construction environment. Preferably with Main Contractor experience, the Building Services Manager will be technically qualified and experienced to include the following core systems Gas, Power, Domestic and Waste water Heating, ventilation and Air conditioning Power, Lighting and earthing systems Passive and active Data systems and AV Fire, CCTV and Security systems Lifts and escalators Roles and responsibilities include; Working with Tender and pre-construction teams to make sure client requirements are met and proposals reflect their needs and the contract. Making sure all Building services needs are met, reflected in the building and fabric with information delivered in good time. Managing the Design, Drawings and approvals process in line with programme. Making sure projects comply with building regulations, planning conditions, specifications and Breeam. Supporting Planning teams in making sure building services are fully integrated into the delivery programme and execution plans Establishing and managing quality systems to make sure high standards and specifications are met. Supporting Site management and Health and safety teams with review of method statements and safe systems of work. Monitoring progress against targets and assisting the project management team with making sure specialist contractors resource and approach the project as needed. Support the Quantity surveying and commercial teams with review of changes to contract and valuations of the work. This includes making sure changes are properly recorded, instructed where necessary and implications fully understood. Managing the commissioning process and training to make sure all systems operate as design, design and validation teams are satisfied and building users trained in operation. Attending client progress and technical meetings and chairing specialist design, progress and commissioning meetings. Knowledge, Skills and Experience: Established experience of procurement and delivery of medium to large scale MEP building services works packages. Experience working in the capacity of a building services manager or MEP manager for a recognised main contractor or specialist sub-contractor. Experience working on complex and technically challenging construction projects A commitment to the Incident Injury Free safety culture To be able to motivate colleagues and reports to deliver work excellence To be able to demonstrate to sub-contractors that you know their trade as well as your own To be able to draw on experience and innovation to solve problems as they occur To be able to recognise potential problems and plan ahead To know the systems and procedures that need to be in place and executed The Individual: Applicants should have as a minimum one of the following or equivalent: Technically Qualified in a Mechanical or Electrical Trade within a Consultancy, Main Contractor or Sub Contractor Management background BTEC in Building Services Engineering, Operations and Maintenance Engineering Electrical or Mechanical Building Services to HNC / HND level Degree in Building Services Engineering
Mechanical, Electrical (M&E) and Compliance Manager Barnstaple & Surrounding area Permanent, Full Time At North Devon Homes, we are committed to providing safe, high-quality homes and services for our customers. We are looking for an experienced and motivated Mechanical, Electrical (M&E) and Compliance Manager to lead our landlord compliance function and help ensure the safety of our homes and residents. About the role This is a key leadership role within our Asset Management team, responsible leading and internal team of contract coordinators and for delivering and assuring compliance across mechanical, electrical and statutory safety workstreams. You will oversee programmes including gas safety, electrical safety, water hygiene, lifts, fire safety and asbestos compliance, ensuring we consistently meet our legal and regulatory obligations. Working closely with contractors, colleagues and stakeholders, you will provide strong technical and commercial oversight, ensuring contracts are delivered safely, efficiently, on time and within budget. You will also play a key role in developing compliance systems, improving performance and supporting the continuous improvement of our services. What you'll be doing Leading the delivery of landlord compliance programmes across our housing stock. Ensuring compliance with statutory and regulatory requirements including gas, electrical, water hygiene, fire safety, asbestos and LOLER. Managing specialist contractors and monitoring performance through KPIs and service standards. Providing technical and commercial contract management, including cost control, budget monitoring, forecasting and invoice validation. Maintaining accurate compliance records and ensuring audit readiness. Identifying and managing compliance risks and implementing corrective actions where required. Developing policies, procedures and safe systems of work. Leading and developing team performance. Producing compliance and performance reports for senior management and governance purposes. About you You'll have: Demonstratable experience of statutory compliance requirements including gas, electrical, water hygiene and LOLER. Demonstratable experience managing specialist contractors and compliance programmes. Strong commercial awareness, including contract management and budget and financial control. Excellent analytical, communication and stakeholder management skills. A proactive approach to risk management and continuous improvement. You will also hold: A relevant mechanical or electrical qualification (HNC, HND or Degree level). A full UK driving licence. Closing Date: Monday 20th July 2026 - 08:00am 1st Stage Interview Date: Monday 27th July 2026 The successful candidate will be required to complete a Basic DBS check. We are proud to be a Disability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form. If you require this advert in an alternative format or need support with the application process, please contact us and we ll be happy to help. Should you wish to discuss the role prior to making your application please contact the HR Team on (phone number removed). The Company North Devon Homes (NDH) is a registered charity providing affordable homes for people who need them. We are a housing association covering the North Devon district and have over 3,250 homes we are responsible for, providing accommodation to 10,000 total customers.
13/07/2026
Full time
Mechanical, Electrical (M&E) and Compliance Manager Barnstaple & Surrounding area Permanent, Full Time At North Devon Homes, we are committed to providing safe, high-quality homes and services for our customers. We are looking for an experienced and motivated Mechanical, Electrical (M&E) and Compliance Manager to lead our landlord compliance function and help ensure the safety of our homes and residents. About the role This is a key leadership role within our Asset Management team, responsible leading and internal team of contract coordinators and for delivering and assuring compliance across mechanical, electrical and statutory safety workstreams. You will oversee programmes including gas safety, electrical safety, water hygiene, lifts, fire safety and asbestos compliance, ensuring we consistently meet our legal and regulatory obligations. Working closely with contractors, colleagues and stakeholders, you will provide strong technical and commercial oversight, ensuring contracts are delivered safely, efficiently, on time and within budget. You will also play a key role in developing compliance systems, improving performance and supporting the continuous improvement of our services. What you'll be doing Leading the delivery of landlord compliance programmes across our housing stock. Ensuring compliance with statutory and regulatory requirements including gas, electrical, water hygiene, fire safety, asbestos and LOLER. Managing specialist contractors and monitoring performance through KPIs and service standards. Providing technical and commercial contract management, including cost control, budget monitoring, forecasting and invoice validation. Maintaining accurate compliance records and ensuring audit readiness. Identifying and managing compliance risks and implementing corrective actions where required. Developing policies, procedures and safe systems of work. Leading and developing team performance. Producing compliance and performance reports for senior management and governance purposes. About you You'll have: Demonstratable experience of statutory compliance requirements including gas, electrical, water hygiene and LOLER. Demonstratable experience managing specialist contractors and compliance programmes. Strong commercial awareness, including contract management and budget and financial control. Excellent analytical, communication and stakeholder management skills. A proactive approach to risk management and continuous improvement. You will also hold: A relevant mechanical or electrical qualification (HNC, HND or Degree level). A full UK driving licence. Closing Date: Monday 20th July 2026 - 08:00am 1st Stage Interview Date: Monday 27th July 2026 The successful candidate will be required to complete a Basic DBS check. We are proud to be a Disability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form. If you require this advert in an alternative format or need support with the application process, please contact us and we ll be happy to help. Should you wish to discuss the role prior to making your application please contact the HR Team on (phone number removed). The Company North Devon Homes (NDH) is a registered charity providing affordable homes for people who need them. We are a housing association covering the North Devon district and have over 3,250 homes we are responsible for, providing accommodation to 10,000 total customers.
An exciting opportunity has arisen for an experienced Interim IT Operations Manager to join a fast-growing, private equity-backed organisation undergoing significant expansion and technology investment. This is a hands-on leadership role combining IT operations, supplier management, technology strategy and business partnering within a modern Microsoft environment. Client Details Michael Page is proud to be partnered with an ambitious, growth-focused business that has recently secured significant investment and is entering an exciting phase of expansion. With approximately 200 employees across multiple UK sites, the organisation has a dynamic, entrepreneurial culture where technology is viewed as a key enabler of future growth. The business operates a largely outsourced IT model, partnering with a specialist managed service provider for infrastructure and service desk support. As a result, they are seeking an experienced Interim IT Manager who can act as the internal technology lead, ensuring suppliers perform effectively while helping shape the future technology roadmap. Description This is a broad and highly visible Interim IT Operations Manager role that will suit an IT professional who enjoys balancing operational leadership with strategic thinking. Reporting into senior business leaders, you will take ownership of the internal technology function and work closely with external technology partners to ensure the delivery of stable, secure and scalable IT services. Key responsibilities will include: Acting as the primary technology lead across the business. Managing the relationship and performance of the external MSP responsible for infrastructure and service desk services. Ensuring IT services are delivered in line with business expectations and agreed service levels. Leading technology initiatives across cyber security, business continuity, backups, resilience and operational risk. Providing input into the wider technology strategy and future roadmap. Working closely with senior stakeholders to align technology investment with business objectives. Managing and developing a small internal technology team consisting of two Power Platform-focused developers (one senior and one junior). Supporting the continued adoption and optimisation of Microsoft technologies including Microsoft 365 and Azure. Identifying opportunities for process improvement, automation and efficiency gains across the organisation. Supporting technology projects related to business growth, scalability and operational effectiveness. This role requires someone comfortable moving between strategic discussions with leadership teams and hands-on involvement in day-to-day technology matters. Profile We're looking to speak with experienced Interim IT Managers, Interim IT Operations Managers, or Interim Infrastructure Managers who have successfully operated within growing businesses and are comfortable working within an outsourced support model. The ideal candidate will possess: Proven experience leading an internal IT function. Strong experience managing and challenging Managed Service Providers. A solid understanding of Microsoft 365, Azure and cloud-based technologies. Experience overseeing infrastructure, security and operational technology services. Knowledge of cyber security, backup, resilience and disaster recovery best practices. Previous experience managing technical teams and developing talent. Excellent stakeholder management skills with the ability to communicate effectively with both technical and non-technical audiences. A proactive and commercially minded approach to problem solving. Experience working within fast-paced, changing environments. Just as importantly, we're looking for someone who will fit the culture of the business. You'll be approachable, pragmatic and low-ego in your style, with a willingness to roll your sleeves up when needed. This is a collaborative environment where personality and attitude are just as important as technical capability. Candidates based in South Manchester or the surrounding areas will be particularly well suited given the requirement to attend the office three days per week. Job Offer Competitive daily rate ranging from 400 to 475 per day. Inside IR35. 3 Month contract (Likely Extension). 2-3 days on-site. This is an excellent opportunity for an Interim IT Operations Manager to contribute their expertise to a reputable organisation. If you have the required skills and experience, we encourage you to apply today.
13/07/2026
Contract
An exciting opportunity has arisen for an experienced Interim IT Operations Manager to join a fast-growing, private equity-backed organisation undergoing significant expansion and technology investment. This is a hands-on leadership role combining IT operations, supplier management, technology strategy and business partnering within a modern Microsoft environment. Client Details Michael Page is proud to be partnered with an ambitious, growth-focused business that has recently secured significant investment and is entering an exciting phase of expansion. With approximately 200 employees across multiple UK sites, the organisation has a dynamic, entrepreneurial culture where technology is viewed as a key enabler of future growth. The business operates a largely outsourced IT model, partnering with a specialist managed service provider for infrastructure and service desk support. As a result, they are seeking an experienced Interim IT Manager who can act as the internal technology lead, ensuring suppliers perform effectively while helping shape the future technology roadmap. Description This is a broad and highly visible Interim IT Operations Manager role that will suit an IT professional who enjoys balancing operational leadership with strategic thinking. Reporting into senior business leaders, you will take ownership of the internal technology function and work closely with external technology partners to ensure the delivery of stable, secure and scalable IT services. Key responsibilities will include: Acting as the primary technology lead across the business. Managing the relationship and performance of the external MSP responsible for infrastructure and service desk services. Ensuring IT services are delivered in line with business expectations and agreed service levels. Leading technology initiatives across cyber security, business continuity, backups, resilience and operational risk. Providing input into the wider technology strategy and future roadmap. Working closely with senior stakeholders to align technology investment with business objectives. Managing and developing a small internal technology team consisting of two Power Platform-focused developers (one senior and one junior). Supporting the continued adoption and optimisation of Microsoft technologies including Microsoft 365 and Azure. Identifying opportunities for process improvement, automation and efficiency gains across the organisation. Supporting technology projects related to business growth, scalability and operational effectiveness. This role requires someone comfortable moving between strategic discussions with leadership teams and hands-on involvement in day-to-day technology matters. Profile We're looking to speak with experienced Interim IT Managers, Interim IT Operations Managers, or Interim Infrastructure Managers who have successfully operated within growing businesses and are comfortable working within an outsourced support model. The ideal candidate will possess: Proven experience leading an internal IT function. Strong experience managing and challenging Managed Service Providers. A solid understanding of Microsoft 365, Azure and cloud-based technologies. Experience overseeing infrastructure, security and operational technology services. Knowledge of cyber security, backup, resilience and disaster recovery best practices. Previous experience managing technical teams and developing talent. Excellent stakeholder management skills with the ability to communicate effectively with both technical and non-technical audiences. A proactive and commercially minded approach to problem solving. Experience working within fast-paced, changing environments. Just as importantly, we're looking for someone who will fit the culture of the business. You'll be approachable, pragmatic and low-ego in your style, with a willingness to roll your sleeves up when needed. This is a collaborative environment where personality and attitude are just as important as technical capability. Candidates based in South Manchester or the surrounding areas will be particularly well suited given the requirement to attend the office three days per week. Job Offer Competitive daily rate ranging from 400 to 475 per day. Inside IR35. 3 Month contract (Likely Extension). 2-3 days on-site. This is an excellent opportunity for an Interim IT Operations Manager to contribute their expertise to a reputable organisation. If you have the required skills and experience, we encourage you to apply today.
Commercial Manager Major Infrastructure Project Location : North West London Hybrid Working (Minimum 3 Days on Site) Salary : 85,000 - 105,000 + Car Allowance, Healthcare, Pension & 25 Days Holiday + Bank Holidays An exciting opportunity has arisen for an experienced Commercial Manager to join a major infrastructure project in North West London. The Commercial Manager will play a key role in the delivery of one of the UK's largest and most complex transportation and infrastructure programmes with a business that can offer fantastic career progression, a generous salary & package and a great work life balance. This is a high-profile position offering exposure to a complex programme involving major stakeholder engagement and the opportunity to influence the successful delivery of a landmark project that will leave a lasting legacy on the UK's transport network. As Commercial Manager, you will be responsible for the commercial management of a substantial package of infrastructure works, ensuring robust contract administration, effective risk management and strong commercial governance throughout the project lifecycle. Key responsibilities will include: Leading the commercial management of a portfolio of major infrastructure and mechanical and electrical works. Supporting the Commercial Lead in the delivery of project and business objectives. Managing and developing a small commercial team, providing leadership, mentoring and support. Administering and managing NEC contracts, ensuring compliance and effective commercial outcomes. Overseeing cost reporting, forecasting, change management and risk mitigation activities. Managing subcontractor procurement, commercial negotiations and final account settlements. Preparing and presenting commercial reports to senior management and project stakeholders. Identifying opportunities to improve commercial performance and project profitability. Building and maintaining strong relationships with clients, delivery teams and supply chain partners. The successful Commercial Manager will need to have experience in the following areas: Extensive experience operating as a Commercial Manager or Senior Quantity Surveyor on major infrastructure or heavy civil engineering projects in the UK. A proven track record working for a main contractor environment. Strong knowledge and practical experience administering NEC contracts. Experience managing commercial teams and developing junior staff. Excellent commercial acumen, negotiation and stakeholder management skills. Strong reporting, forecasting and financial management capabilities. Degree-qualified in Quantity Surveying, Commercial Management or a related discipline. Professional membership with RICS, CIOB or similar is desirable but not essential. This is an opportunity to join a project that is helping reshape London's transport infrastructure while working within a highly experienced delivery team on a technically challenging and rewarding programme. You'll be given realistic opportunities for career progression whilst gaining exposure to an exciting, complex project. You can also expect a competitive salary and package that includes: Salary of 85,000 - 105,000 Travel allowance Private healthcare Pension scheme 25 days annual leave plus bank holidays Hybrid working arrangement (minimum three days per week on site) Exposure to one of the UK's most significant infrastructure projects Genuine opportunities for progression and professional development For a confidential discussion and further information, please get in touch with Matt Clegg at Gold Group today on (phone number removed). Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
13/07/2026
Full time
Commercial Manager Major Infrastructure Project Location : North West London Hybrid Working (Minimum 3 Days on Site) Salary : 85,000 - 105,000 + Car Allowance, Healthcare, Pension & 25 Days Holiday + Bank Holidays An exciting opportunity has arisen for an experienced Commercial Manager to join a major infrastructure project in North West London. The Commercial Manager will play a key role in the delivery of one of the UK's largest and most complex transportation and infrastructure programmes with a business that can offer fantastic career progression, a generous salary & package and a great work life balance. This is a high-profile position offering exposure to a complex programme involving major stakeholder engagement and the opportunity to influence the successful delivery of a landmark project that will leave a lasting legacy on the UK's transport network. As Commercial Manager, you will be responsible for the commercial management of a substantial package of infrastructure works, ensuring robust contract administration, effective risk management and strong commercial governance throughout the project lifecycle. Key responsibilities will include: Leading the commercial management of a portfolio of major infrastructure and mechanical and electrical works. Supporting the Commercial Lead in the delivery of project and business objectives. Managing and developing a small commercial team, providing leadership, mentoring and support. Administering and managing NEC contracts, ensuring compliance and effective commercial outcomes. Overseeing cost reporting, forecasting, change management and risk mitigation activities. Managing subcontractor procurement, commercial negotiations and final account settlements. Preparing and presenting commercial reports to senior management and project stakeholders. Identifying opportunities to improve commercial performance and project profitability. Building and maintaining strong relationships with clients, delivery teams and supply chain partners. The successful Commercial Manager will need to have experience in the following areas: Extensive experience operating as a Commercial Manager or Senior Quantity Surveyor on major infrastructure or heavy civil engineering projects in the UK. A proven track record working for a main contractor environment. Strong knowledge and practical experience administering NEC contracts. Experience managing commercial teams and developing junior staff. Excellent commercial acumen, negotiation and stakeholder management skills. Strong reporting, forecasting and financial management capabilities. Degree-qualified in Quantity Surveying, Commercial Management or a related discipline. Professional membership with RICS, CIOB or similar is desirable but not essential. This is an opportunity to join a project that is helping reshape London's transport infrastructure while working within a highly experienced delivery team on a technically challenging and rewarding programme. You'll be given realistic opportunities for career progression whilst gaining exposure to an exciting, complex project. You can also expect a competitive salary and package that includes: Salary of 85,000 - 105,000 Travel allowance Private healthcare Pension scheme 25 days annual leave plus bank holidays Hybrid working arrangement (minimum three days per week on site) Exposure to one of the UK's most significant infrastructure projects Genuine opportunities for progression and professional development For a confidential discussion and further information, please get in touch with Matt Clegg at Gold Group today on (phone number removed). Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role To be part of a team to deliver our sector leading net zero carbon strategy and assist to drive energy performance improvement through implementation of solutions to reduce carbon and increase energy efficiency through improvements and installation of renewable measures This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes. Internally this role will be known as Project Surveyor - Domestic Retrofit What you'll achieve As a qualified property professional and a subject matter expert on energy efficiency in residential buildings, you will support the Technical Retrofit Manager to carry out site and desktop surveys, and using your technical knowledge, specify and recommend best measures and build deliverable work packages This is primarily a desk-based, hybrid role, with most work carried out from home and occasional site visits where required. Attendance at our Stratford-upon-Avon office is expected around once a week, with flexibility to discuss working arrangements depending on location The purpose of this role is to support the delivery of Orbit s net zero carbon strategy by helping to identify practical energy efficiency improvements across our housing portfolio. Working closely with the Technical Retrofit Manager, you will use property data, technical knowledge and analytical skills to review opportunities, recommend suitable measures and develop deliverable work packages. The role also supports the planning and coordination of retrofit and energy efficiency projects, helping to secure funding opportunities, ensure retrofit assessments and technical surveys validate property data, and confirm that funding criteria are met. You will work closely with delivery teams throughout project delivery, ensuring the successful delivery of the projects you have identified. You will support the delivery team where necessary and ensure funding opportunities are secured. A strong focus on quality, customer safety and right first-time service delivery is essential, ensuring that all proposed works contribute to Orbit s wider strategic priorities and long-term energy efficiency and carbon reduction target What you'll bring Essential skills Good understanding of building performance, energy efficiency, retrofit principles or the ability to quickly develop knowledge in these areas. Experience of developing proposals, options appraisals or recommendations and presenting information clearly to a range of stakeholders. Experience of turning ideas, recommendations or plans into practical outcomes, including coordinating tasks, tracking progress and reporting outcomes. Confident using software, systems and data to analyse information, produce reports and support decision-making. Experience of working collaboratively across teams, building effective relationships and influencing others to achieve shared objectives. Awareness of relevant regulatory, compliance or policy requirements, with the ability to understand how they apply to housing associations and retrofit projects. A high degree of initiative, resourcefulness, flexibility and a self-motivating approach. Ability to communicate clearly and effectively through written, verbal and presentation skills, adapting style for different audiences. A proactive self-starter who can manage priorities, work independently and support others to maintain momentum. Ability to travel when required to meet the needs of the role. Desirable skills Qualified Domestic Energy Assessor (DEA) with an excellent understanding of SAP Undergraduate or Post-graduate qualification in a relevant Building / Sustainability / Energy qualification Experience in using PowerBI to present complex data sets PAS 2035 Level 5 Diploma in Retrofit Coordination and Risk Management PAS 2035 Level 4 Qualification in Domestic Retrofit Assessment Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
13/07/2026
Full time
We re building thriving communities as one of the UK s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role To be part of a team to deliver our sector leading net zero carbon strategy and assist to drive energy performance improvement through implementation of solutions to reduce carbon and increase energy efficiency through improvements and installation of renewable measures This role is part of Property where you'll help us to lead the way investing and maintaining 46,000 homes. Internally this role will be known as Project Surveyor - Domestic Retrofit What you'll achieve As a qualified property professional and a subject matter expert on energy efficiency in residential buildings, you will support the Technical Retrofit Manager to carry out site and desktop surveys, and using your technical knowledge, specify and recommend best measures and build deliverable work packages This is primarily a desk-based, hybrid role, with most work carried out from home and occasional site visits where required. Attendance at our Stratford-upon-Avon office is expected around once a week, with flexibility to discuss working arrangements depending on location The purpose of this role is to support the delivery of Orbit s net zero carbon strategy by helping to identify practical energy efficiency improvements across our housing portfolio. Working closely with the Technical Retrofit Manager, you will use property data, technical knowledge and analytical skills to review opportunities, recommend suitable measures and develop deliverable work packages. The role also supports the planning and coordination of retrofit and energy efficiency projects, helping to secure funding opportunities, ensure retrofit assessments and technical surveys validate property data, and confirm that funding criteria are met. You will work closely with delivery teams throughout project delivery, ensuring the successful delivery of the projects you have identified. You will support the delivery team where necessary and ensure funding opportunities are secured. A strong focus on quality, customer safety and right first-time service delivery is essential, ensuring that all proposed works contribute to Orbit s wider strategic priorities and long-term energy efficiency and carbon reduction target What you'll bring Essential skills Good understanding of building performance, energy efficiency, retrofit principles or the ability to quickly develop knowledge in these areas. Experience of developing proposals, options appraisals or recommendations and presenting information clearly to a range of stakeholders. Experience of turning ideas, recommendations or plans into practical outcomes, including coordinating tasks, tracking progress and reporting outcomes. Confident using software, systems and data to analyse information, produce reports and support decision-making. Experience of working collaboratively across teams, building effective relationships and influencing others to achieve shared objectives. Awareness of relevant regulatory, compliance or policy requirements, with the ability to understand how they apply to housing associations and retrofit projects. A high degree of initiative, resourcefulness, flexibility and a self-motivating approach. Ability to communicate clearly and effectively through written, verbal and presentation skills, adapting style for different audiences. A proactive self-starter who can manage priorities, work independently and support others to maintain momentum. Ability to travel when required to meet the needs of the role. Desirable skills Qualified Domestic Energy Assessor (DEA) with an excellent understanding of SAP Undergraduate or Post-graduate qualification in a relevant Building / Sustainability / Energy qualification Experience in using PowerBI to present complex data sets PAS 2035 Level 5 Diploma in Retrofit Coordination and Risk Management PAS 2035 Level 4 Qualification in Domestic Retrofit Assessment Why Orbit? Choosing us means being rewarded in every sense. Here s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you re a student, graduate or experienced professional we ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We re proud to make a difference to people together. We re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offer We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.
Town & Country Housing Group
Tunbridge Wells, Kent
Our Vacancy We have an exciting opportunity for an experienced Repairs Supervisor to join our team, leading a dedicated group of tradespeople and subcontractors delivering high-quality repairs and maintenance services across the Kent area. This is a hands-on leadership role where you'll play a key part in ensuring our customers receive an outstanding service while supporting and developing a high-performing workforce. As Repairs Supervisor, you'll be responsible for driving operational performance, maintaining excellent health and safety standards, and ensuring repairs are completed right first time. You'll work closely with operatives, schedulers, customer care teams and managers to improve productivity, resolve challenges and deliver a customer-focused service that makes a real difference to residents. What you'll do As a Repairs Supervisor, you'll provide day-to-day leadership and support to a team of operatives, ensuring work is completed safely, efficiently and to the highest standards. You'll monitor performance, carry out inspections, support the management of materials and resources, and help drive excellent customer outcomes through effective planning and communication. You'll also coach and develop team members, identify training needs, manage employee relations matters and promote a positive, safety-first culture. You'll work collaboratively with schedulers and customer care colleagues to manage workloads, resolve issues and improve service delivery. From undertaking pre-inspections and work-in-progress checks to supporting complaint resolution and safeguarding responsibilities, you'll play a critical role in maintaining high levels of quality, compliance and customer satisfaction across the repairs service. What we offer We provide a company van for work and a fuel card 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service Up to 3,000 colleague referral fee Contributory pension scheme with 4% to 10% matched contributions Life insurance 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Free annual flu jab Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Travel loan Please read before applying: We reserve the right to close this advert early if we receive a high volume of suitable applications so early applications are encouraged. This is a full time permanent position, working on site 8am-5pm Monday-Friday. Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions. A basic DBS check is required for this role You will need a full driving licence for this role As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
13/07/2026
Full time
Our Vacancy We have an exciting opportunity for an experienced Repairs Supervisor to join our team, leading a dedicated group of tradespeople and subcontractors delivering high-quality repairs and maintenance services across the Kent area. This is a hands-on leadership role where you'll play a key part in ensuring our customers receive an outstanding service while supporting and developing a high-performing workforce. As Repairs Supervisor, you'll be responsible for driving operational performance, maintaining excellent health and safety standards, and ensuring repairs are completed right first time. You'll work closely with operatives, schedulers, customer care teams and managers to improve productivity, resolve challenges and deliver a customer-focused service that makes a real difference to residents. What you'll do As a Repairs Supervisor, you'll provide day-to-day leadership and support to a team of operatives, ensuring work is completed safely, efficiently and to the highest standards. You'll monitor performance, carry out inspections, support the management of materials and resources, and help drive excellent customer outcomes through effective planning and communication. You'll also coach and develop team members, identify training needs, manage employee relations matters and promote a positive, safety-first culture. You'll work collaboratively with schedulers and customer care colleagues to manage workloads, resolve issues and improve service delivery. From undertaking pre-inspections and work-in-progress checks to supporting complaint resolution and safeguarding responsibilities, you'll play a critical role in maintaining high levels of quality, compliance and customer satisfaction across the repairs service. What we offer We provide a company van for work and a fuel card 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service Up to 3,000 colleague referral fee Contributory pension scheme with 4% to 10% matched contributions Life insurance 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Free annual flu jab Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.) Access to an extensive range of corporate discounts on shopping travel, & days out. Travel loan Please read before applying: We reserve the right to close this advert early if we receive a high volume of suitable applications so early applications are encouraged. This is a full time permanent position, working on site 8am-5pm Monday-Friday. Please note, if you're currently on legacy TCH, Rosebery, InTouch, Family Mosaic etc Terms and Conditions and are successful in your application, you will automatically be transferred to the new Peabody Terms and Conditions. A basic DBS check is required for this role You will need a full driving licence for this role As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Assistant Commercial Manager - Fire Remediation and Major Works Farringdon About Us Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role The safety of our customers, and therefore building safety, is our number one priority. This role will work across our diverse geography & portfolio to ensure we take a coherent and co-ordinated approach to building safety at a time when expectations are rightly increasing. We are looking for an enthusiastic and commercially aware Assistant Commercial Manager to join our Commercial Team and support the delivery of a portfolio of fire safety and building remediation projects. Working alongside senior commercial and fire safety professionals, you will assist in managing pre-construction activities, procurement processes, contract administration, financial monitoring, grant funding applications, and project governance. You will play a vital role in ensuring remediation schemes are procured, funded, compliant, and ready for handover to the Delivery Team. This is an excellent opportunity for someone looking to develop their commercial and project management career within the building safety, remediation, housing, or construction sectors. The role will be based in London but maybe required to travel to any area of operation to provide coverage to Midlands and East Anglia. What you'll need to succeed Self-motivated with a positive and proactive approach. Commercially aware and able to make sound judgements. Collaborative team player with a customer-focused mindset. Confident in communicating with stakeholders at all levels. Able to work independently while supporting wider team objectives. Committed to delivering high-quality outcomes and continuous improvement. Highly analytical and able to work with management data and comfortable with setting and working to business targets, business plans, project plans and key performance indicators. Degree qualified, ideally in a related field Strong intellect with the ability to analyse and act upon complex financial and non-financial information and reach speedy well-formed conclusions. Excellent negotiation and influencing skills. Willingness to learn and improve commercial and technical knowledge and ability Membership or working towards membership of a relevant professional body Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
10/07/2026
Full time
Assistant Commercial Manager - Fire Remediation and Major Works Farringdon About Us Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role The safety of our customers, and therefore building safety, is our number one priority. This role will work across our diverse geography & portfolio to ensure we take a coherent and co-ordinated approach to building safety at a time when expectations are rightly increasing. We are looking for an enthusiastic and commercially aware Assistant Commercial Manager to join our Commercial Team and support the delivery of a portfolio of fire safety and building remediation projects. Working alongside senior commercial and fire safety professionals, you will assist in managing pre-construction activities, procurement processes, contract administration, financial monitoring, grant funding applications, and project governance. You will play a vital role in ensuring remediation schemes are procured, funded, compliant, and ready for handover to the Delivery Team. This is an excellent opportunity for someone looking to develop their commercial and project management career within the building safety, remediation, housing, or construction sectors. The role will be based in London but maybe required to travel to any area of operation to provide coverage to Midlands and East Anglia. What you'll need to succeed Self-motivated with a positive and proactive approach. Commercially aware and able to make sound judgements. Collaborative team player with a customer-focused mindset. Confident in communicating with stakeholders at all levels. Able to work independently while supporting wider team objectives. Committed to delivering high-quality outcomes and continuous improvement. Highly analytical and able to work with management data and comfortable with setting and working to business targets, business plans, project plans and key performance indicators. Degree qualified, ideally in a related field Strong intellect with the ability to analyse and act upon complex financial and non-financial information and reach speedy well-formed conclusions. Excellent negotiation and influencing skills. Willingness to learn and improve commercial and technical knowledge and ability Membership or working towards membership of a relevant professional body Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000 per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
10/07/2026
Full time
Annual salary: up to £30,000.00 Customer Liaison Officer Location: Evesham Contract: Full Time Permanent. Salary up to £30,000 per annum, plus, company van & fuel card. 42.5 hours per week (8-5 Monday - Friday) Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Liaison Officers across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract. About the Role: We are seeking a Customer Liaison Officer to join our team. You will be working in our social housing team, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. A Customer Liaison Officer within ourEveshambranch you will positively represent Mears, working closely with the contract operational team and customers daily. Provide front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. Key Responsibilities: Deliver a front-line professional service to all customers, ensuring a positive experience Coordinate and manage customer-related operational tasks and communications Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and customers, ensuring effective follow-up Assist with social value initiatives and customer engagement across all channels Help resolve front-line complaints and queries in collaboration with the Customer Service Centre Champion social value, internal communications, and the red thread approach Engage customers positively, involve them in service delivery, and manage expectations Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Support delivery of customer-focused training to operational teams Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Provide basic guidance on tenancy conditions, lease agreements, and resident responsibilities Communicate key safety messages and promote compliance with fire safety regulations Participate in or coordinate regular estate and property inspections Work with local authorities, contractors, and support services to resolve complex resident issues Assist with complaint investigations and ensure thorough documentation Organise and facilitate resident engagement events, forums, and site briefings Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Identify and support residents with additional needs, referring to appropriate services where necessary Role Criteria Good customer service skills Experience in handling complaints and resolving queries Clear written and verbal communication skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits we can offer you 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Joe Monger url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
