15 jobs found

Compliance and Performance Manager Edinburgh 55,000 - 60,000 + Car / Allowance & 5% Bonus Brief Compliance and Performance Manager needed for a large well known Facilities Management organisation based in Edinburgh who are looking to employ an experienced and well-rounded Compliance and Performance Manager that takes pride in their work. The Compliance & Performance Manager is a senior leadership role responsible for the governance, assurance, compliance and performance framework across the account. The role holder is responsible for leading the contract's compliance and performance arrangements, ensuring that operational delivery is supported by strong audit, assurance, reporting, document control and improvement processes. This includes oversight of contractual compliance, statutory compliance, quality systems, governance routines, audit readiness, risk and action tracking, performance reporting and the integrity of the account's evidence base. Benefits Salary: 55,000 - 60,000 per annum 25 day's holiday Variable annual bonus based 5-15% Company car / Allowance Private healthcare Pension Plan Career Progression What the role entails: Some of the main duties of the Compliance and Performance Manager will include: Lead the compliance and performance function across the Royal Infirmary of Edinburgh account, ensuring all contractual, statutory, quality, audit and governance obligations are effectively managed and evidenced. Act as the senior lead for governance, assurance, reporting and contract integrity across the account. Develop, maintain and continuously improve the account-wide compliance and performance framework to support safe, compliant and effective service delivery. Ensure that all relevant contractual obligations are understood, monitored and appropriately evidenced across the Facilities and Ancillary service arrangements. Own and manage the account's audit and assurance regime, including statutory compliance, service compliance, commercial compliance, governance compliance and SHEQ-related assurance activity. Lead internal and external audit preparation, coordination and follow-up, ensuring that findings are understood, actions are assigned and close-out is evidenced. Ensure all audit actions, non-conformances, improvement plans and corrective actions are robustly managed, tracked and closed within agreed timescales. Oversee the production of monthly, quarterly and annual compliance and performance reports, ensuring accuracy, clarity, consistency and high evidential standards. Validate performance information and challenge data quality, inconsistencies or weak reporting where standards are not met. Maintain effective governance routines, trackers, registers and reporting mechanisms to provide clear visibility of compliance status, performance trends, risks, actions and emerging issues. Support the Account Director, Estates Director and Senior Leadership Team with performance insight, compliance visibility, assurance updates and risk-based recommendations. Provide leadership and coordination for all compliance-related reporting, governance packs, action trackers, risk logs, assurance dashboards and supporting documentation. Ensure robust document control and records management arrangements are in place for compliance documentation, audit evidence, statutory records, policies, procedures, service outputs and handback-related information. Maintain oversight of contract-critical evidence, ensuring records are complete, accurate, current, retrievable and suitable for internal, customer, corporate or external scrutiny. What experience you need to be the successful Compliance and Performance Manager: Significant experience in a senior compliance, governance, performance, assurance or contract support role within a complex FM, healthcare, technical services or PFI environment. Strong understanding of compliance, assurance and performance management in a contract-led environment. Experience of leading internal and external audits, governance reviews and structured assurance processes. Experience of producing high-quality executive and operational reporting, with strong analytical and data validation capability. Demonstrable experience of managing action plans, non-conformances, audit findings, corrective actions and improvement trackers. Strong understanding of contractual compliance, statutory compliance, reporting controls and document management. Experience of working within healthcare, critical environments or regulated service environments is highly desirable. Strong knowledge of CAFM systems, reporting tools and Microsoft Office applications. Advanced organisational skills and the ability to prioritise a complex and demanding workload. Excellent verbal communication and stakeholder engagement skills. Ability to influence, challenge constructively and drive action across multiple teams and functions. High attention to detail and commitment to data quality, record integrity and audit readiness. Strong understanding of confidentiality, compliance discipline and information governance. Relevant leadership experience in compliance, assurance, FM, contract support or performance management. Strong working knowledge of governance, audit, reporting and performance frameworks. This really is a fantastic opportunity for a Compliance and Performance Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

A place to make things happen Location: Peterborough, Hybrid with travel around the East region and other Accent offices as required.Salary: £58,953 per annum (including essential user car allowance).Permanent, 35 hours per week, Monday - Friday 9am to 5pm, on call rota.We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. About the role As our Building Services Manager, you'll play a vital role in shaping the quality of life for thousands of customers by ensuring our properties are well-maintained, compliant, and delivering value for money.You'll lead and inspire a regional team responsible for delivering responsive and void maintenance services. Acting as the technical lead, you'll: Oversee health and safety compliance, including HHSRS and Awaab's Law. Manage contractor performance and ensure service delivery meets high standards. Drive value through effective contract management and leaseholder consultation. Use your expertise in buildings, construction, and Schedule of Rates (SORs) to influence decisions and improve customer outcomes. Your leadership will directly impact customer satisfaction and safety, making a real difference to the communities we serve. Why join us? This is more than a management role - it's a chance to lead with purpose. At Accent, you'll find a place to lead, a place to grow, and a place to make a lasting impact. Your decisions will help keep homes safe, improve customer experiences, and shape the future of our maintenance services. Salary The spot salary for the Building Services Manager post is £57,703 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.You'll also receive an essential user allowance starting at £1,250 per annum. About you HND/HNC or a similar professional qualification (e.g., City & Guilds) or substantial experience in property management. Strong communication skills, including the ability to write clear and concise reports. Proficiency in MS Office and other relevant software for property management. Problem-solving skills with a track record of resolving complex construction and maintenance issues. Leadership and team management experience within a construction or property maintenance environment. Knowledge of current legislation concerning landlords' obligations and health and safety in property maintenance. Understanding of leaseholder consultation processes and relevant legislation, such as the Party Wall Act. Excellent customer care skills with a commitment to equality, diversity, and inclusion. This role requires extensive traveling across our Accent sites and estates and so a full UK driving license and access to a vehicle is required The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 23 rd July via Teams. Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 29 th July at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.REF-

Technical Estates Manager - six month contract - inside of IR35 £250 - £300 a day We are seeking an experienced Design & Technical Services Manager to support the development and delivery of our public sectors estate strategy, infrastructure projects, and technical standards. Please note this is hybrid to Edinburgh. Working within the Estates team, you will manage external consultants and design professionals, oversee design commissions, maintain estate design standards, and provide technical expertise throughout the project life cycle. You will play a key role in ensuring projects are delivered to a high standard, support continuous improvement initiatives, and contribute to the long-term development of our clients facilities. Key Requirements: Degree or HND in Architecture, Building Surveying, Construction Management, Engineering, or a related discipline. Significant experience in design management and the delivery of large-scale infrastructure or construction projects. Experience managing consultants, frameworks, and professional service contracts. Strong stakeholder management skills with the ability to influence and advise at all levels. Knowledge of construction standards, building regulations, and project governance. This is an excellent opportunity for a design, estates, or construction professional looking to influence the future development of a complex and nationally important property portfolio.

We are seeking a skilled and experienced Senior Technical Manager - Estates to oversee and optimise maintenance operations. You'll oversee maintenance strategy, capital works, and compliance, acting as the technical lead across refurbishment and construction projects. Client Details Our Oxford based client are looking for a Senior Technical Manager - Estates to join their growing estates team. Description Lead and manage all planned and reactive maintenance activities across the estate Develop and deliver a long-term building maintenance and asset strategy Oversee refurbishment, renovation, and capital projects from planning through to completion Act as the key technical liaison with contractors, consultants, and stakeholders Ensure full compliance with Health & Safety legislation and industry standards Manage, mentor, and develop the in-house maintenance team Oversee contractor performance, procurement, and cost control Monitor budgets, track spend, and drive value for money across projects and operations Lead on sustainability, energy efficiency, and environmental initiatives Profile We're looking for: Strong experience in estates, facilities, or building management Proven leadership and team management capability Solid technical knowledge of building services, construction, and maintenance Experience delivering projects to time, budget, and quality standards Strong financial management and contract negotiation skills Excellent communication and stakeholder engagement abilities Proactive, organised, and able to manage multiple priorities Job Offer A competitive salary of 60,000 A permanent position based in the historic city of Oxford. Potential for professional development and career growth.

This Head of Maintenance role leads all maintenance operations, managing outsourced contractors, maintenance budgets, statutory compliance, and the performance of critical building and engineering systems. It is a senior leadership position focused on ensuring a safe, compliant, efficient estate while driving service improvements. Client Details This organisation is a respected and well-established entity operating in the heart of London looking to grow its estates team. Description Lead maintenance and engineering operations. Manage outsourced Hard FM and maintenance contractors. Ensure statutory compliance across all buildings and engineering systems. Oversee planned and reactive maintenance programmes. Manage maintenance budgets, contracts, KPIs and SLAs. Monitor asset performance, condition surveys and lifecycle maintenance plans. Lead health & safety, risk management and contractor control processes. Support capital projects and ensure successful handover into operation. Drive service improvements, operational efficiency and customer satisfaction. Work closely with leadership, stakeholders and external consultants. Profile A successful Head of Maintenance would have: Experience in leading maintenance, estates, or engineering. Strong knowledge of building services, compliance, and health & safety. Good technical understanding of Hard FM. Proven ability to manage outsourced contractors and maintenance budgets. Skilled stakeholder manager, able to work across environments. Strong people leader who drives performance, efficiency, and continuous improvement. Job Offer The role of Head of Maintenance benefits from: Competitive salary ranging from 63,000 to 70,000 per annum. 30 days annual leave plus Bank Holidays and 4 Closure Days at Christmas Access to a generous pension scheme Opportunity to work in a well-regarded organisation in London.

Assistant Technical Manager - Mechanical Bias Smethwick 40,000 - 45,000 Brief Assistant Technical Manager needed for a large well known Facilities Management organisation based in Smethwick who are looking to employ an experienced and well-rounded Assistant Technical Manager that takes pride in their work. The successful candidate must have a City and Guilds or equivalent qualification in a Mechanical engineering discipline along with a sound knowledge of standard spreadsheet packages and computerised estates and project management systems. This role is managing a team of 8 engineers; therefore previous managerial experience is essential. Benefits Salary: 40,000 - 45,000 per annum 24 day's holiday Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties of the Assistant Technical Manager will include: Directly manage a team of 6-8 Engineers Directly accountable for day-to-day matters to the Technical Services Manager Deputise for the Technical Services Manager during absence from site as directed by Senior Management Team Plan and schedule all planned preventative maintenance activities in conjunction with the Planning Coordinator for buildings, plant and equipment using the Maximo system, with consideration to statute, Regulations, ACOP's and Guidance (HTM's) Assist the Technical Services Manager to undertake negotiations with subcontractors and suppliers to provide a cost-effective service with reference to the contract SLA's Responsible for specific elements of budgetary control and give additional assistance with financial controls with reference to departmental budget, stock, contracts etc. What experience you need to be the successful Assistant Technical Manager: City and Guilds or equivalent qualification in a Mechanical engineering discipline A sound knowledge of standard spreadsheet packages and computerised estates and project management systems Must be able to manage people, be self-motivating, able to work on own initiative, and be able to liaise and delegate effectively with staff operating in a multi-disciplinary environment Able to demonstrate a sound understanding of technical and estates and building issues in the provision of construction, maintenance and FM services A sound knowledge of the Health and Safety at Work Act, the Construction Design and Management Regulations and other relevant statutory requirements will be required. (Desirable) Ability to show understanding of statutory maintenance requirements, legislation, Health Technical Memorandums, Health Building Notes and other technical documentation. (Desirable) This really is a fantastic opportunity for a Assistant Technical Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Your new company We are currently recruiting on behalf of a leading organisation that delivers facilities management and accommodation maintenance services across the UK Defence estate, supporting military personnel and their operational requirements. Your new role We are currently recruiting for an experienced Service Manager to join a high-performing facilities management team responsible for delivering maintenance services across a complex operational estate. This is an excellent opportunity for a technically minded facilities professional to take ownership of service delivery across reactive maintenance, planned preventative maintenance (PPM), remedial activities, and Billable Works, ensuring services are delivered safely, efficiently, and in line with contractual and customer expectations.Reporting to the Built Estate Manager, you will play a key role in driving operational performance, managing stakeholder relationships, and ensuring the effective coordination of internal teams, supply chain partners, and specialist contractors. You will be responsible for overseeing day-to-day maintenance activities, monitoring performance against key service levels, and proactively managing risks to ensure a consistently high standard of delivery. The successful candidate will work closely with customers and key stakeholders, providing technical support, resolving service-related issues, and identifying opportunities to enhance service performance and customer satisfaction. You will also support the planning and delivery of additional works and minor projects, ensuring resources, materials, and contractors are effectively coordinated to achieve successful outcomes. A strong understanding of compliance and assurance is essential. You will ensure all maintenance activities are delivered in accordance with statutory, contractual, and health and safety requirements, maintaining robust records through CAFM systems and ensuring all associated documentation remains accurate and up to date.This role offers the opportunity to influence continuous improvement initiatives, support compliance programmes relating to asbestos, legionella, and temporary works, and contribute to the ongoing development of maintenance delivery standards across the estate. Key Responsibilities Lead and coordinate the delivery of reactive maintenance, PPM, remedial works, and Billable Works. Manage contractor and supplier performance to ensure service excellence, value for money, and compliance with contractual obligations. Monitor operational performance, identifying risks and implementing solutions to maintain service delivery standards. Build and maintain strong relationships with customers, stakeholders, and operational teams. Ensure all activities are delivered in line with health, safety, environmental, and statutory requirements. Maintain accurate asset, compliance, and maintenance records within CAFM systems. Support the planning, mobilisation, and successful delivery of additional works and minor projects. Conduct assurance checks and drive continuous improvement across service delivery. Provide technical guidance and support to operational teams and stakeholders. Full time - Monday to Friday What you'll need to succeed The ideal candidate will:- Proven experience managing service delivery within facilities management, property maintenance, engineering, or a similar operational environment.- Strong understanding of reactive maintenance, planned preventative maintenance (PPM), remedial works, safe systems of work, and statutory compliance requirements.- Experience coordinating and managing contractors, suppliers, and operational teams to deliver services against performance targets and KPIs.- Technical background in an electrical or mechanical discipline, ideally supported by a Level 3 qualification or equivalent practical experience.- Knowledge of CAFM systems and industry standards such as JSP 375, SFG20, and health and safety management processes.- Excellent organisational skills with the ability to manage multiple priorities, solve problems proactively, and maintain attention to detail.- Strong communication and stakeholder management skills, with the ability to build effective relationships at all levels.- Experience within facilities management, defence contracts, or other regulated estates would be advantageous.- Relevant qualifications such as IOSH Managing Safely, NEBOSH, SMSTS, or CDM Awareness are desirable.- A customer-focused, solutions-driven approach with a commitment to delivering safe, compliant, and high-quality services.- Ability to obtain and maintain SC Security Clearance vetting. What you'll get in return The successful candidate will receive a salary between 37,000- 44,500 per annum dependent on experience, as well as:- 6% matched pension contribution - 25 days annual leave, plus bank holidays - Private medical insurance (single cover) - Life assurance of 2x annual salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Interim Pre-Construction Housing Delivery Project Manager Initial 12 month contract (with a view to extend) Harlow District Council £450.00 per day (umbrella) Location: Harlow (1-3 days per week onsite) Carrington West are supporting Harlow District Council in the recruitment of a Project Manager - Delivery on a 12-month temporary basis. Harlow District Council is an ambitious authority delivering a significant Housing Capital Programme, with investment of approximately £150m over the next two years. The council is building a high-performing team of professionals to support the delivery of its housing and asset management priorities. Harlow itself offers a strong quality of life, with excellent shopping, leisure facilities, and strong transport links, including access to the M11 and M25, as well as rail connections to London and Stansted Airport. The role Harlow Council is seeking an experienced Pre-Construction Project Manager to join its Housing Capital Works team, supporting the early-stage development of a large-scale programme of refurbishment and component replacement works across occupied council homes, including both low- and high-rise blocks. The role sits within a fast-paced pre-construction environment where you will take responsibility for shaping future investment programmes before delivery begins. This includes ensuring schemes are properly scoped, designed, costed and fully compliant prior to handover to the delivery phase. Working collaboratively with internal housing, asset management and procurement teams, as well as external consultants and technical advisors, you will help identify priority estates and buildings, coordinate surveys, inspections and feasibility work, and develop well-defined capital projects ready for tender and delivery. A key part of the role will involve ensuring all works are developed in line with CDM 2015 regulations, the Building Safety Act 2022 and RIBA Plan of Work principles, with a strong emphasis on safety, compliance and quality in occupied residential environments. You will also work closely with procurement colleagues to support the tendering and evaluation of consultancy services and planned works, and with delivery teams to ensure smooth transition from pre-construction into execution. Resident and leaseholder engagement will form part of the process, ensuring appropriate consultation is supported throughout programme development. This is a role for someone who can operate across multiple schemes at different stages, maintaining a strong overview of programme priorities while driving detailed project development at pace. The experience you will bring: A minimum of 5 years' experience in a similar role with either a housing association or local authority Proven experience managing housing refurbishment projects and multi-million-pound contracts (£3-5m) Experience managing consultants and contractor performance Experience of design and build contracts (desirable) Experience managing a team, including Project Managers and Resident Liaison Officers Strong experience in KPI reporting, budget monitoring, and monthly valuations HND or RICS qualification (or equivalent) If you are an experienced Project Manager with a strong background in housing delivery and capital works programmes, this is an excellent opportunity to contribute to a forward-thinking council with ambitious investment plans. For more information or to apply, please contact Melanie at Carrington West by applying before Wednesday 8th July 2026.

Are you an experienced Head of Maintenance, Estates Manager, or Hard FM professional looking for an opportunity to lead engineering and maintenance operations across a large, technically complex estate? We're recruiting for a Head of Maintenance to oversee the operational delivery of Hard Facilities Management services across a major higher education campus in South London. Supporting a diverse estate that includes teaching facilities, laboratories, offices and residential buildings, you'll lead outsourced engineering services, drive operational performance, and ensure statutory compliance across a critical environment connected to the wider healthcare estate. This is an excellent opportunity to join a forward-thinking organisation where you'll influence maintenance strategy, improve service delivery, and play a key role in the ongoing development of a complex estate. The Role As Head of Maintenance, you will: Lead the delivery of planned and reactive maintenance across a complex multi-building estate, ensuring operational excellence and statutory compliance. Manage outsourced Hard FM contracts, monitoring KPIs, SLAs, budgets, and contractor performance to deliver high-quality engineering services. Provide technical leadership across building services, including HVAC, electrical, mechanical, water hygiene, fire safety, BMS, and statutory compliance. Drive continuous improvement through asset performance analysis, lifecycle planning, and maintenance strategy. Lead and develop technical teams while building strong relationships with senior stakeholders, contractors, and service partners. You To be successful in this Head of Maintenance role, you'll bring: Significant experience managing maintenance operations across large, technically complex estates within healthcare, higher education, life sciences, NHS, or similar environments. Strong knowledge of Hard FM, statutory compliance, building services engineering, and maintenance contract management. Experience managing outsourced engineering providers, budgets, KPIs, SLAs, and operational performance. Excellent leadership and stakeholder management skills, with the ability to influence at all levels. A degree or professional qualification in Building Services Engineering, Engineering, Building Surveying, Estates Management, or a related discipline. What's in it for you? Join an organisation committed to investing in its people, estate, and long-term sustainability. Salary of £63,606 - £65,509. 30 days annual leave, plus bank holidays and additional Christmas closure days. Generous pension scheme and comprehensive employee benefits. Opportunity to lead maintenance across a complex, technically challenging estate. Excellent career development within a collaborative Estates & Facilities leadership team. Apply Now! If you're an experienced Head of Maintenance, Estates Manager, Head of Estates, Engineering Manager, Hard FM Manager, or Building Services Manager, we'd love to hear from you. To apply for this Head of Maintenance position, click 'Apply Now' and send your CV to Tom McClay. Interviews are taking place now, so apply today to join an organisation where you can make a lasting impact across a large, technically complex estate.

Service Manager (Hard FM) Dorset 40,000 - 44,000 Permanent Full Time The Role An opportunity has arisen for an experienced Hard FM Service Manager to join a leading facilities management provider supporting a large and complex operational estate. Acting as the primary interface between the client, operational stakeholders and maintenance teams, you will take ownership of the delivery of Hard Facilities Management services, ensuring reactive, planned and statutory maintenance activities are delivered safely, compliantly and in accordance with contractual requirements. This position requires a technically competent facilities professional with experience managing maintenance operations across complex estates. You will oversee engineering teams and specialist contractors, drive KPI performance, maintain statutory compliance and ensure maintenance programmes align with the operational requirements of the site. Alongside day-to-day service delivery, you will support estate improvement projects, lifecycle planning and ongoing compliance management whilst maintaining excellent relationships with senior stakeholders. Key Responsibilities Lead the delivery of planned, preventative and reactive Hard FM maintenance across a complex operational estate. Act as the primary operational contact for all Hard Facilities Management matters, building strong relationships with senior stakeholders and site management. Manage the performance of directly employed engineers and specialist subcontractors, ensuring contractual service levels and KPIs are consistently achieved. Oversee statutory maintenance programmes, ensuring inspections, testing and compliance activities are completed in accordance with current legislation and contractual obligations. Manage maintenance delivery through CAFM systems, ensuring work orders, compliance documentation and asset records remain accurate and up to date. Coordinate planned maintenance activities to minimise operational disruption whilst maintaining building compliance and asset reliability. Monitor contractor performance, quality of work, safety standards and contractual compliance across multiple disciplines. Ensure Safe Systems of Work, risk assessments, permits to work and site safety procedures are fully implemented throughout maintenance activities. Investigate service issues, customer concerns and operational challenges, implementing corrective actions to improve service delivery. Develop and maintain maintenance schedules, forward works plans and site-specific maintenance programmes. Prepare Statements of Need, technical reports and supporting documentation for additional works, lifecycle replacement and estate improvement projects. Support the delivery of Billable Works and planned improvement projects from initial scope through to completion. Identify opportunities to improve asset performance, operational efficiency and energy performance across the estate. Support statutory compliance responsibilities relating to asbestos, legionella and other building compliance disciplines. Produce performance reports, compliance updates and operational data for client and management review meetings. Participate in the out-of-hours on-call rota, providing operational support during emergency maintenance situations. Candidate Requirements Previous experience managing Hard Facilities Management services within a commercial, defence, public sector or other highly regulated environment. Strong understanding of reactive, planned and statutory building maintenance. Experience managing engineering teams, supervisors and specialist maintenance contractors. Knowledge of CAFM systems and planned maintenance management. Strong understanding of statutory compliance, building regulations and maintenance legislation. Experience managing KPIs, SLAs and contractual service delivery. Excellent stakeholder management skills with the ability to build effective working relationships across operational and senior management teams. Technical qualification within Building Services, Mechanical, Electrical or a related Engineering discipline. IOSH Managing Safely (or equivalent). Emergency First Aid qualification. Fire Safety training. Experience acting as, or supporting, Asbestos Responsible Person and Legionella Responsible Person duties would be advantageous. Full UK driving licence.

Your new company We are currently recruiting on behalf of a leading organisation that delivers facilities management and accommodation maintenance services across the UK Defence estate, supporting military personnel and their operational requirements. Your new role We are currently recruiting for an experienced Service Manager to join a high-performing facilities management team responsible for delivering maintenance services across a complex operational estate. This is an excellent opportunity for a technically minded facilities professional to take ownership of service delivery across reactive maintenance, planned preventative maintenance (PPM), remedial activities, and Billable Works, ensuring services are delivered safely, efficiently, and in line with contractual and customer expectations.Reporting to the Built Estate Manager, you will play a key role in driving operational performance, managing stakeholder relationships, and ensuring the effective coordination of internal teams, supply chain partners, and specialist contractors. You will be responsible for overseeing day-to-day maintenance activities, monitoring performance against key service levels, and proactively managing risks to ensure a consistently high standard of delivery. The successful candidate will work closely with customers and key stakeholders, providing technical support, resolving service-related issues, and identifying opportunities to enhance service performance and customer satisfaction. You will also support the planning and delivery of additional works and minor projects, ensuring resources, materials, and contractors are effectively coordinated to achieve successful outcomes. A strong understanding of compliance and assurance is essential. You will ensure all maintenance activities are delivered in accordance with statutory, contractual, and health and safety requirements, maintaining robust records through CAFM systems and ensuring all associated documentation remains accurate and up to date.This role offers the opportunity to influence continuous improvement initiatives, support compliance programmes relating to asbestos, legionella, and temporary works, and contribute to the ongoing development of maintenance delivery standards across the estate. Key Responsibilities Lead and coordinate the delivery of reactive maintenance, PPM, remedial works, and Billable Works. Manage contractor and supplier performance to ensure service excellence, value for money, and compliance with contractual obligations. Monitor operational performance, identifying risks and implementing solutions to maintain service delivery standards. Build and maintain strong relationships with customers, stakeholders, and operational teams. Ensure all activities are delivered in line with health, safety, environmental, and statutory requirements. Maintain accurate asset, compliance, and maintenance records within CAFM systems. Support the planning, mobilisation, and successful delivery of additional works and minor projects. Conduct assurance checks and drive continuous improvement across service delivery. Provide technical guidance and support to operational teams and stakeholders. What you'll need to succeed The ideal candidate will:- Proven experience managing service delivery within facilities management, property maintenance, engineering, or a similar operational environment.- Strong understanding of reactive maintenance, planned preventative maintenance (PPM), remedial works, safe systems of work, and statutory compliance requirements.- Experience coordinating and managing contractors, suppliers, and operational teams to deliver services against performance targets and KPIs.- Technical background in an electrical or mechanical discipline, ideally supported by a Level 3 qualification or equivalent practical experience.- Knowledge of CAFM systems and industry standards such as JSP 375, SFG20, and health and safety management processes.- Excellent organisational skills with the ability to manage multiple priorities, solve problems proactively, and maintain attention to detail.- Strong communication and stakeholder management skills, with the ability to build effective relationships at all levels.- Experience within facilities management, defence contracts, or other regulated estates would be advantageous.- Relevant qualifications such as IOSH Managing Safely, NEBOSH, SMSTS, or CDM Awareness are desirable.- A customer-focused, solutions-driven approach with a commitment to delivering safe, compliant, and high-quality services.- Ability to obtain and maintain SC Security Clearance vetting. What you'll get in return The successful candidate will receive a salary between 37,000- 44,500 per annum dependent on experience, as well as a 6% matched pension contribution, 25 days annual leave, plus bank holidays, private medical insurance (single cover) and Life assurance of 2x the annual salary. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you ready to make a significant impact in a fast-paced environment? A leading organisation in the facilities management and property maintenance sector is seeking a Built Estate Manager to join its team in York, North Yorkshire . This is an excellent opportunity to lead the delivery of maintenance, response works and estate management services across a diverse multi-site property portfolio, ensuring compliance, operational excellence and exceptional customer service while developing your career within a well-established business. The Role As the Built Estate Manager , you'll: Lead the delivery of planned and reactive maintenance services, ensuring full compliance with statutory legislation, health and safety regulations, environmental standards and contractual requirements. Oversee operational planning, work programmes, budgets and resources, ensuring services are delivered efficiently while achieving value for money and meeting changing business priorities. Provide technical leadership by identifying and mitigating compliance risks, chairing risk meetings where required and ensuring best practice across the estate. Maintain accurate maintenance records and asset information, ensuring estate planning documentation is kept up to date. Work closely with client representatives and key stakeholders to prioritise works, coordinate delivery and ensure projects are completed to the required standards. Lead, coach and develop operational teams, creating a high-performance culture focused on safety, customer service and continuous improvement. Drive commercial performance by managing budgets, monitoring profit and loss, controlling costs and overseeing contractor and supply chain performance. Identify opportunities to improve sustainability, implement innovative working practices and support carbon reduction initiatives across the estate. You To be successful in the role of Built Estate Manager , you'll bring: Significant experience within facilities management, property maintenance, estate management or a similar operational environment. A proven track record of successfully leading maintenance operations, managing teams, delivering KPIs and driving operational performance. Strong leadership, organisational and stakeholder management skills with the ability to build lasting customer relationships. Experience managing budgets, allocating resources and implementing continuous improvement initiatives. An HND or equivalent qualification in Building, Civil Engineering, Mechanical Engineering, Electrical Engineering or a related discipline (or equivalent industry experience). A management-level Health & Safety qualification such as SMSTS is highly desirable. Strong IT skills, including Microsoft Office applications such as Excel and Word. A commitment to ongoing professional development and maintaining industry knowledge. Desirable experience includes: Experience working within a complex, highly regulated estates or facilities management environment. Knowledge of CDM Regulations, asbestos management, disability access legislation and energy performance standards. NEBOSH General Certificate or equivalent Health & Safety qualification. Membership of a relevant professional body such as IWFM, ILM or a similar industry organisation. What's in it for you? Join a leading facilities management organisation delivering critical maintenance and estate services across a diverse property portfolio. You'll become part of a business that values operational excellence, invests in its people and offers genuine opportunities for career progression and professional development. You'll receive: Salary of up to £52,000. Company car or car allowance. 25 days annual leave. 6% matched pension contribution. Single private medical cover. Life assurance (2x annual salary). One professional membership subscription paid each year. Ongoing training and career development opportunities. A supportive and collaborative working environment. Apply Now! To apply for the position of Built Estate Manager , click 'Apply Now' and send your CV to Frankie Cook . Interviews are taking place now, so don't miss this opportunity to join a leading organisation delivering essential facilities management and estate maintenance services across a multi-site portfolio in North Yorkshire.

MEP Manager Location: Ashford, Kent Duration: Long-term The Project Building a new 25m hospital wing is complex; doing it right next to a fully functioning, live hospital environment in Ashford, Kent is a masterclass in engineering. We are looking for an MEP Manager who thrives on the technical challenge of keeping critical services running flawlessly while delivering a major new build through to 2029. The Role You will own the technical and mechanical side of this project. Your main focus will be managing the intricate MEP installations on the new build, while meticulously coordinating service diversions and tie-ins to ensure zero disruption to the live hospital environment. What You'll Need Extensive experience managing MEP packages on major construction projects (Healthcare or HTM compliance experience is highly desirable). Exceptional communication skills-you will be the key bridge between the construction team and the hospital's estates/clinical teams. A razor-sharp focus on risk management, commissioning, and handover protocols. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Facilities & Workplace Experience Manager Location: South East London Salary: 58,000 - 60,000 + Bonus + Benefits Contract: Monday - Friday: 8am - 5pm The Opportunity We are seeking a dynamic, forward-thinking Facilities & Workplace Experience Manager to lead IFM operational excellence across a prestigious, varied estate. Operating within a high-profile campus environment that features a unique blend of modern facilities and historic listed buildings, this role offers an incredible platform to showcase your expertise. You will act as the operational heartbeat of the estate, partnering with our senior leadership team to design and deliver an exemplary workplace experience. If you are passionate about driving technical compliance, championing sustainability, and maintaining world-class soft and hard FM standards, this is a career-defining role. The Role You will lead a multi-disciplinary team to deliver a seamless, integrated service, ensuring that operational tools, CAFM data, and financial reporting are leveraged to consistently exceed our client's contractual requirements. Key Responsibilities: Operational Leadership & Workplace Experience IFM Service Excellence: Manage and align both Hard and Soft FM service lines to ensure consistent, premium-standard service delivery across all campus buildings. Workplace Culture: Develop a workplace experience that prioritizes customer satisfaction, fosters a "people-first" environment, and directly supports the contract's Corporate Social Responsibility (CSR) and sustainability goals. Stakeholder Diplomacy: Forge strong, collaborative relationships with clients, building users, and key stakeholders, acting as a trusted operational partner. Technical Compliance & Performance Governance Statutory Compliance: Take absolute responsibility for statutory and non-statutory compliance across the estate, ensuring all systems meet current regulations and industry codes of practice. KPI & SLA Management: Meticulously govern the contract's suite of performance metrics, proactively resolving reactive and PPM tasks to prevent failures or service penalties. Continuous Innovation: Coordinate and drive smarter, simpler operational models, identifying opportunities for technological innovation and service improvement. Financial & Technical Administration Budget Accountability: Take ownership of the localized campus budget, managing core financial processes including purchase orders (POs), task orders, goods receipting, and cost tracking. Data-Driven Reporting: Oversee the CAFM/CMMS platform on-site, using data-driven insights to compile accurate monthly performance reports for senior leadership and client review. What We Are Looking For The ideal candidate will combine strong technical/compliance acumen with a polished, highly communicative leadership style. Experience & Skills: Sector Expertise: Proven track record of managing both Hard and Soft FM services within a large-scale Integrated Facilities Management (IFM) contract (experience within education, public sector, or heritage portfolios is highly desirable). Workplace Experience: Demonstrated capability in creating and executing successful "Workplace Experience" or hospitality-led initiatives across complex estates. Leadership Stature: Exceptional people management skills, with an understanding of core HR fundamentals and a talent for driving team performance. Systems Literacy: Highly proficient in utilising CMMS/CAFM platforms, data analysis tools, and the Microsoft Office Suite (advanced Excel and PowerPoint are essential). Commercial & Analytical Mindset: Strong financial management skills with experience controlling local budgets, coupled with an analytical approach to decision-making. What We Offer We are committed to supporting our leaders with a rewarding environment and outstanding pathways for professional growth: Comprehensive Benefits: Including an excellent pension scheme, private healthcare support, and comprehensive wellness programs. Professional Development: Direct access to industry-leading training, professional certifications, and clear pathways into regional contract management. Impactful Work: The opportunity to manage a unique, architecturally significant estate while delivering services that genuinely improve the daily quality of life for thousands of users. If you are a driven FM professional ready to elevate the workplace experience for a landmark estate, apply today to start the conversation. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Contract Manager Location: South East London Salary: Up to 62,000 + bonus + benefits Hours: Monday - Friday: 8am - 5pm The Opportunity Are you a proven operational leader ready to take technical and commercial ownership of a truly unique estate? We are seeking an outstanding Contract Manager to oversee the service delivery across one of London's most iconic, architecturally significant heritage and institutional estates. This is far from a standard facilities management position. You will lead the operational delivery for a high-profile, landmark campus where rich history, unique architectural preservation, and modern operational excellence seamlessly combine. For an ambitious FM professional, this is a career-defining opportunity to manage a prestigious public-facing environment demanding the very highest standards of workplace experience and technical resilience. The Role Reporting directly to the Head of Facilities Operations and Workplace Experience , you will hold complete operational and commercial accountability for the contract. You will lead a substantial, multi-disciplinary team delivering Hard FM and integrated services. This multi-faceted role demands a rare combination of robust technical oversight, strategic financial management, and high-level client diplomacy. Key Responsibilities: Service Excellence: Lead the seamless delivery of both Hard FM and integrated services across the entire estate, ensuring maximum building uptime and system efficiency. Compliance & Safety: Maintain 100% statutory compliance across a diverse, high-spec property portfolio, ensuring strict adherence to Health & Safety protocols and contractual SLAs. Performance Governance: Drive operational performance against key contractual KPIs, proactively identifying and mitigating technical and commercial risks. People & Culture Leadership: Manage, mentor, and inspire a large operational workforce, fostering a cohesive, "one-team" culture focused on professional pride and development. Client Relationship Management: Act as the primary technical and commercial liaison for estate partners and client stakeholders, building trusted, collaborative relationships. Financial Stewardship: Manage the local operational budget, driving cost efficiencies, protecting margins, and optimizing resource allocation. Innovation & Evolution: Identify, recommend, and implement modern technical innovations, energy-management strategies, and continuous service improvements. What We Are Looking For Sector Expertise: Proven track record of managing large-scale, complex Integrated Facilities Management (IFM) or Hard FM contracts. Technical Depth: Strong M&E, building services, and technical statutory compliance knowledge. Leadership Stature: Exceptional experience leading, scheduling, and developing large, diverse, multi-disciplinary operational teams. Stakeholder Diplomacy: Highly developed interpersonal skills with the capability to influence and navigate complex stakeholder or client environments. Modern Mindset: A data-driven, solutions-focused approach to problem-solving, utilizing modern workplace and CAFM technologies to drive efficiency. Package & Benefits Attractive Base Salary: Up to 62,000 Performance Bonus: 5% Bonus. Flexible Benefits: flexible benefits allowance to customize your perks (pension enhancements, retail, travel, or health). Holiday Allowance: 26 days of annual leave (excluding standard bank holidays). Wellbeing Support: Comprehensive pension scheme, private healthcare access, and employee assistance programs. Career Progression: Transparent and structured pathways for senior executive progression within a forward-thinking, supportive global organization. If you are a driven Contract Manager ready to lead operations on a landmark London asset, apply today to start the conversation. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.