Supported Housing Manager Pay rate: 15.29 PAYE or 20.31 Umbrella per hour Job Type: Temporary Contract - Rolling 1 Month Hours: 25 hours per week Location: Nottingham NG6 Driving Licence Required: Yes DBS: Enhanced DBS with Adult Barred List Required The Role We are recruiting for a Supported Housing Manager to deliver a high-quality housing management and support service within sheltered housing accommodation for customers aged 55 and over. The service is designed to enable customers to live independently, safely and with choice and control over their lives, whilst being part of a secure and supportive community environment. You will play a key role in ensuring residents receive effective housing management support, maintaining scheme standards and promoting customer wellbeing. Day-to-Day Responsibilities Manage referrals and facilitate property viewings, assessing housing and support needs to ensure suitability for the service. Conduct settling-in visits 2-4 weeks after customers move into their home. Complete six-monthly tenancy and household audits, as well as reviews following any change in circumstances. Support customers with rent management, including advice on arrears prevention and repayment plans. Provide guidance on welfare benefits, welfare reform, budgeting and financial inclusion. Ensure customers' homes remain safe by supporting repair reporting and managing anti-social behaviour concerns. Promote independent living by maintaining links with community resources, healthcare providers and specialist support services. Signpost customers to appropriate external agencies and support networks. Coordinate minor maintenance and handy person services, including small household tasks and adaptations. Work closely with asset management teams to identify and support residents affected by planned maintenance programmes. Arrange referrals for aids and adaptations to help customers remain independent and ensure their accommodation meets their needs. Monitor health, safety and cleanliness standards across schemes. Maintain accurate records and ensure compliance with safeguarding, health and safety and data protection requirements. Skills and Experience Required Essential Experience supporting older or vulnerable people within housing, care, support or community-based services. Knowledge of housing management, tenancy agreements and residents' rights and responsibilities. Understanding of welfare benefits, welfare reform and financial inclusion. Knowledge of safeguarding responsibilities, including adult safeguarding procedures. Awareness of health, care, support and advice services available within local communities. Experience working with statutory agencies and partner organisations. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage and prioritise a varied workload. Ability to work independently, including lone working within the community. Good IT skills, including Microsoft Word, Excel and Outlook. Full UK driving licence and access to a vehicle. Compliance Requirements Enhanced DBS Check with Adult Barred List. Full UK Driving Licence. Right to work in the UK. To apply for the Supported Housing Manager position, please submit your CV for consideration.
09/07/2026
Seasonal
Supported Housing Manager Pay rate: 15.29 PAYE or 20.31 Umbrella per hour Job Type: Temporary Contract - Rolling 1 Month Hours: 25 hours per week Location: Nottingham NG6 Driving Licence Required: Yes DBS: Enhanced DBS with Adult Barred List Required The Role We are recruiting for a Supported Housing Manager to deliver a high-quality housing management and support service within sheltered housing accommodation for customers aged 55 and over. The service is designed to enable customers to live independently, safely and with choice and control over their lives, whilst being part of a secure and supportive community environment. You will play a key role in ensuring residents receive effective housing management support, maintaining scheme standards and promoting customer wellbeing. Day-to-Day Responsibilities Manage referrals and facilitate property viewings, assessing housing and support needs to ensure suitability for the service. Conduct settling-in visits 2-4 weeks after customers move into their home. Complete six-monthly tenancy and household audits, as well as reviews following any change in circumstances. Support customers with rent management, including advice on arrears prevention and repayment plans. Provide guidance on welfare benefits, welfare reform, budgeting and financial inclusion. Ensure customers' homes remain safe by supporting repair reporting and managing anti-social behaviour concerns. Promote independent living by maintaining links with community resources, healthcare providers and specialist support services. Signpost customers to appropriate external agencies and support networks. Coordinate minor maintenance and handy person services, including small household tasks and adaptations. Work closely with asset management teams to identify and support residents affected by planned maintenance programmes. Arrange referrals for aids and adaptations to help customers remain independent and ensure their accommodation meets their needs. Monitor health, safety and cleanliness standards across schemes. Maintain accurate records and ensure compliance with safeguarding, health and safety and data protection requirements. Skills and Experience Required Essential Experience supporting older or vulnerable people within housing, care, support or community-based services. Knowledge of housing management, tenancy agreements and residents' rights and responsibilities. Understanding of welfare benefits, welfare reform and financial inclusion. Knowledge of safeguarding responsibilities, including adult safeguarding procedures. Awareness of health, care, support and advice services available within local communities. Experience working with statutory agencies and partner organisations. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage and prioritise a varied workload. Ability to work independently, including lone working within the community. Good IT skills, including Microsoft Word, Excel and Outlook. Full UK driving licence and access to a vehicle. Compliance Requirements Enhanced DBS Check with Adult Barred List. Full UK Driving Licence. Right to work in the UK. To apply for the Supported Housing Manager position, please submit your CV for consideration.
Eden Brown are seeking a highly efficient Sheltered Scheme Manager on a 3 month contract situated in Manchester This will involve covering a Sheltered Scheme in North Manchester The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.
09/07/2026
Contract
Eden Brown are seeking a highly efficient Sheltered Scheme Manager on a 3 month contract situated in Manchester This will involve covering a Sheltered Scheme in North Manchester The role as Sheltered Manager will involve: - Providing a frontline service to residents within a Scheme - Managing Compliance processes - Supporting residents with Income issues - Completing Heath and Safety checks - Morning Calls - Support Plans - Risk Assessments - Managing voids Due to the nature of this role you must have Social Housing/or Social Care experience To start this role you must have an Enhanced DBS Check Only apply if you match the above criteria Eden Brown is acting as an Employment Business in relation to this vacancy.
Hays Construction and Property
Burton-on-trent, Staffordshire
Your new company You will be joining a well-established housing provider committed to delivering safe, supportive, and high-quality housing services for older residents. Due to a period of short-term cover, an opportunity has arisen for an experienced Scheme Manager to support the day-to-day operation of an Over 55s housing scheme, ensuring residents receive excellent service and support. Your new role As Scheme Manager, you'll be responsible for the day-to-day running of the scheme, ensuring residents are supported, properties are well managed, and all health & safety and compliance requirements are met. Key responsibilities will include: Act as the main point of contact for residents and external agencies. Carry out resident welfare checks and respond to low-level support needs. Manage tenancies, property viewings, and void properties. Complete health & safety inspections and maintain compliance records. Raise repairs and monitor contractor performance. Maintain accurate records and escalate safeguarding concerns where required. What you'll need to succeed Previous experience in scheme management, sheltered housing, or older people's services. A good understanding of safeguarding and health & safety requirements. Experience managing tenancy-related issues, resident queries, and repairs. Strong IT and record-keeping skills. An Enhanced DBS (ideally registered on the Update Service). A valid driving licence and access to your own vehicle. What you'll get in return Early finish every Friday (4:00pm finish). Full-time hours, Monday to Friday. Temporary contract with an immediate start. A varied and rewarding role within a supportive housing environment. What you need to do now Click Apply to be considered for this role. If you would like any further information or would like to discuss the opportunity in more detail, please contact Yarna on (phone number removed). If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussion.about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
09/07/2026
Seasonal
Your new company You will be joining a well-established housing provider committed to delivering safe, supportive, and high-quality housing services for older residents. Due to a period of short-term cover, an opportunity has arisen for an experienced Scheme Manager to support the day-to-day operation of an Over 55s housing scheme, ensuring residents receive excellent service and support. Your new role As Scheme Manager, you'll be responsible for the day-to-day running of the scheme, ensuring residents are supported, properties are well managed, and all health & safety and compliance requirements are met. Key responsibilities will include: Act as the main point of contact for residents and external agencies. Carry out resident welfare checks and respond to low-level support needs. Manage tenancies, property viewings, and void properties. Complete health & safety inspections and maintain compliance records. Raise repairs and monitor contractor performance. Maintain accurate records and escalate safeguarding concerns where required. What you'll need to succeed Previous experience in scheme management, sheltered housing, or older people's services. A good understanding of safeguarding and health & safety requirements. Experience managing tenancy-related issues, resident queries, and repairs. Strong IT and record-keeping skills. An Enhanced DBS (ideally registered on the Update Service). A valid driving licence and access to your own vehicle. What you'll get in return Early finish every Friday (4:00pm finish). Full-time hours, Monday to Friday. Temporary contract with an immediate start. A varied and rewarding role within a supportive housing environment. What you need to do now Click Apply to be considered for this role. If you would like any further information or would like to discuss the opportunity in more detail, please contact Yarna on (phone number removed). If this job isn't quite right for you, but you arelooking for a new position, please contact us for a confidential discussion.about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager for our Birch Lea Park Housing with care development in the heart of Hattersley in Tameside. The site features 91 modern apartments alongside a range of helpful on-site services, including tailored care packages for those who need them. Job Requirements Suitable candidates will be required to work one weekend every 4 weeks with time off taken back the following week . The role will be based at our Birch Lea Park Extra Care site in Hattersley Tameside. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
15/06/2026
Full time
About The Role What you can expect from us We offer a competitive salary of £28,700 per annum. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%). A great flexible working environment, with a range of family friendly policies. Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme. Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. 2 paid half days volunteering per year. About the role Onward Homes are now recruiting for a Scheme Manager for our Birch Lea Park Housing with care development in the heart of Hattersley in Tameside. The site features 91 modern apartments alongside a range of helpful on-site services, including tailored care packages for those who need them. Job Requirements Suitable candidates will be required to work one weekend every 4 weeks with time off taken back the following week . The role will be based at our Birch Lea Park Extra Care site in Hattersley Tameside. A Full UK Driving Licence and access to your own car is required for this role. Job Responsibilities The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements. Service Delivery Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies. Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS) Health & Safety Compliance Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements. Ensure the property logbooks are up to date and all requirements are met. Partnership Working Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation. Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties. Neighbourhoods Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working. Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme. Line Management & Leadership Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of "Excellence, Creativity and Respect" Building Management Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained. Report and monitor performance of repairs and service contracts. Skills/Experience Essential: Experience of dealing with older people in a service environment. Experience of building management and compliance requirements. Relevant knowledge of Health and Safety policies and risks. Ability to work on your own initiative as part of a dispersed team. Skilled communicator with excellent customer service skills. Experience of working proactively to improve services and customer satisfaction. IT skills - Microsoft office up to an intermediate level. Satisfactory Disclosure Barring Service (DBS) reference. Desirable: Knowledge of CQC requirements. Qualifications Essential: Educated to GCSE standard or equivalent qualification/experience. Desirable: National Wardens Certificate / Sheltered Housing Certificate or equivalent. About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
