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housing sustainment team manager
Southway Housing Trust
Housing Manager
Southway Housing Trust Northenden, Manchester
Housing Manager Location: Didsbury, Manchester Salary 54,711 - 57,590 (Starting salary 54,711) Full time 35 hours per week Fixed term contract 18 months About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role We have an exciting opportunity to join our Housing Management and Support team as a Housing Manager (Lettings Lead) to lead our housing management team including responsibility for lettings across social and affordable rented homes. You'll manage and support a team of Housing Officers and Assistants, helping them deliver a consistent, high-quality service. You'll also play a key role in improving performance, reducing void loss and making sure our service is efficient, compliant and customer focused. What you'll be doing Lead housing management and lettings services, including voids, allocations, new developments and changes of tenancy Oversee all housing and tenancy management activities, ensuring services are delivered in line with policy and good practice Make decisions across tenancy management processes, including tenancy sustainment, breaches and terminations Manage team performance across housing management and lettings, improving outcomes and addressing underperformance Monitor performance data, including void turnaround, rent loss and tenancy outcomes Ensure services are efficient, compliant and deliver value for money Work with colleagues and partners to provide joined-up support for customers and communities Manage budgets, compliance and risk within the service About you We're looking for someone with strong leadership and communication skills, able to work confidently with customers, colleagues and partners. You will be calm under pressure, able to make sound decisions and handle complex or sensitive situations. You'll be an effective people leader, able to support and motivate a team, manage performance and drive improvement. You'll take a collaborative approach and be committed to delivering high-quality services and positive outcomes for customers and communities. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 1 July 2026 Interview Date: Friday 10 July 2026 For an informal discussion please contact Claire Davies, on (phone number removed), or e-mail . Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
10/07/2026
Contract
Housing Manager Location: Didsbury, Manchester Salary 54,711 - 57,590 (Starting salary 54,711) Full time 35 hours per week Fixed term contract 18 months About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role We have an exciting opportunity to join our Housing Management and Support team as a Housing Manager (Lettings Lead) to lead our housing management team including responsibility for lettings across social and affordable rented homes. You'll manage and support a team of Housing Officers and Assistants, helping them deliver a consistent, high-quality service. You'll also play a key role in improving performance, reducing void loss and making sure our service is efficient, compliant and customer focused. What you'll be doing Lead housing management and lettings services, including voids, allocations, new developments and changes of tenancy Oversee all housing and tenancy management activities, ensuring services are delivered in line with policy and good practice Make decisions across tenancy management processes, including tenancy sustainment, breaches and terminations Manage team performance across housing management and lettings, improving outcomes and addressing underperformance Monitor performance data, including void turnaround, rent loss and tenancy outcomes Ensure services are efficient, compliant and deliver value for money Work with colleagues and partners to provide joined-up support for customers and communities Manage budgets, compliance and risk within the service About you We're looking for someone with strong leadership and communication skills, able to work confidently with customers, colleagues and partners. You will be calm under pressure, able to make sound decisions and handle complex or sensitive situations. You'll be an effective people leader, able to support and motivate a team, manage performance and drive improvement. You'll take a collaborative approach and be committed to delivering high-quality services and positive outcomes for customers and communities. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 1 July 2026 Interview Date: Friday 10 July 2026 For an informal discussion please contact Claire Davies, on (phone number removed), or e-mail . Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
RG Setsquare
Housing & Support Manager
RG Setsquare
Housing & Support Manager Birmingham, West Midlands Up to 32,000 per annum Permanent role & Immediate start About the Role We are seeking an experienced and passionate Housing & Support Manager to lead a specialist housing service supporting adults within temporary accommodation settings. This is an exciting opportunity to manage a supported accommodation scheme, working closely with local homelessness services and outreach teams to help individuals sustain their tenancies, improve their wellbeing, and move towards greater independence. You will be responsible for the day-to-day management of the service ensuring that the service delivers excellent outcomes for residents. Key Responsibilities Manage the daily operations of supported accommodation services for adults across Birmingham Lead, motivate and develop a team of support workers and concierge staff. Ensure high-quality housing management, including rent collection, void management and tenancy sustainment. Maintain compliance with safeguarding, health and safety, and organisational policies and procedures. Develop strong partnerships with local authorities, statutory agencies and community organisations. Monitor service performance, quality standards and contractual requirements. Manage service budgets and resource allocation effectively. We are looking for a confident and proactive manager who has: Experience managing housing or homelessness services. Proven experience leading, supervising and developing staff teams. Strong knowledge of safeguarding practices and risk management. Experience of housing management, including tenancy sustainment and arrears management. In return, you will receive: 30 days annual leave including bank holidays. Additional paid birthday leave. Health and wellbeing support package. Employee Assistance Programme. Cycle to Work Scheme. If you are passionate about supporting people with complex needs and have the leadership skills to drive high-quality services, we would love to hear from you. Please submit your CV for review RG Setsquare is acting as an Employment Agency in relation to this vacancy.
07/07/2026
Full time
Housing & Support Manager Birmingham, West Midlands Up to 32,000 per annum Permanent role & Immediate start About the Role We are seeking an experienced and passionate Housing & Support Manager to lead a specialist housing service supporting adults within temporary accommodation settings. This is an exciting opportunity to manage a supported accommodation scheme, working closely with local homelessness services and outreach teams to help individuals sustain their tenancies, improve their wellbeing, and move towards greater independence. You will be responsible for the day-to-day management of the service ensuring that the service delivers excellent outcomes for residents. Key Responsibilities Manage the daily operations of supported accommodation services for adults across Birmingham Lead, motivate and develop a team of support workers and concierge staff. Ensure high-quality housing management, including rent collection, void management and tenancy sustainment. Maintain compliance with safeguarding, health and safety, and organisational policies and procedures. Develop strong partnerships with local authorities, statutory agencies and community organisations. Monitor service performance, quality standards and contractual requirements. Manage service budgets and resource allocation effectively. We are looking for a confident and proactive manager who has: Experience managing housing or homelessness services. Proven experience leading, supervising and developing staff teams. Strong knowledge of safeguarding practices and risk management. Experience of housing management, including tenancy sustainment and arrears management. In return, you will receive: 30 days annual leave including bank holidays. Additional paid birthday leave. Health and wellbeing support package. Employee Assistance Programme. Cycle to Work Scheme. If you are passionate about supporting people with complex needs and have the leadership skills to drive high-quality services, we would love to hear from you. Please submit your CV for review RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Tristone Nash
Neighbourhood Manager
Tristone Nash City, Cardiff
TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint a Neighbourhood Manager . Location: South Wales Start date: ASAP Home-working: Two to Three days per week working from home Length of Contract : 6-month Fixed Term Contract Pay: 42,000 Hours of work: 37 hours per week (Monday to Friday) Your duties in this role would include: Managing a patch of properties, handling estate inspections and reporting any repairs Managing 5 Officers across Newport and Cardiff Overseeing any ASB disputes, mediating between parties and reaching resolution Handling all aspects of lettings, viewings, sign-ups and property allocation Assisting clients to understand their tenancy, any breaches and enabling sustainment Services notices and attending court if required Signposting queries and attending group meetings in relation to letting of properties Liaising with income team if required as well as the maintenance team You must have experience in housing management for this role and have a car If this position is of interest to you and feel you possess the required skills set, please reply to this email and the team will get in touch with you. Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest.
03/07/2026
Contract
TristoneNash have partnered with a highly reputable social housing provider who is seeking to appoint a Neighbourhood Manager . Location: South Wales Start date: ASAP Home-working: Two to Three days per week working from home Length of Contract : 6-month Fixed Term Contract Pay: 42,000 Hours of work: 37 hours per week (Monday to Friday) Your duties in this role would include: Managing a patch of properties, handling estate inspections and reporting any repairs Managing 5 Officers across Newport and Cardiff Overseeing any ASB disputes, mediating between parties and reaching resolution Handling all aspects of lettings, viewings, sign-ups and property allocation Assisting clients to understand their tenancy, any breaches and enabling sustainment Services notices and attending court if required Signposting queries and attending group meetings in relation to letting of properties Liaising with income team if required as well as the maintenance team You must have experience in housing management for this role and have a car If this position is of interest to you and feel you possess the required skills set, please reply to this email and the team will get in touch with you. Due to volume of applications, if you've not heard from us within 36 hours, please assume that you've been unsuccessful on this occasion. However, will ensure we are running other positions by you in future, and we appreciate your interest.

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