16 jobs found

Regional Support Associate - Single Family Housing Job description 35k (travel will be reimbursed) Derby, Northampton and Essex - will need to drive across all 3 sights. Permanent, 9:00-5:30, Full time Covering areas such as Derby, Northampton and Essex and reporting to the a Regional Manager, the Single-Family Homes Divisional Support Associate will provide comprehensive administrative and operational support to ensure smooth delivery of services across the division. This role combines customer service, coordination, and on-site responsibilities to maintain high standards of property management and client satisfaction Job requirements Key Tasks Administrative & Customer Service: Act as the first point of contact for customer inquiries, providing timely and professional responses. Maintain accurate records of customer interactions, appointments, and service requests. Prepare and update documentation related to property management and compliance. Viewing Coordination: Assist with scheduling and confirming property viewings with clients and agents. Ensure properties are prepared and presentable for viewings. Liaise with internal teams to manage viewing calendars efficiently. Inventory & Defect Management: Conduct property inventories and maintain detailed records. Perform defect checks and report findings to relevant teams for resolution. Track progress of repairs and ensure timely completion. Supplier & Contractor Organisation: Coordinate with suppliers and contractors for maintenance, repairs, and property services. Manage supplier schedules and ensure compliance with company standards. Monitor service quality and escalate issues where necessary. On-Site Responsibilities: Attend properties for inspections, inventories, and defect checks. Oversee contractor work and verify completion to required standards. Support operational activities during peak periods or urgent situations. General Responsibilities Act at all times in line with the Company Values, integrating these in to all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for them in your conduct during working hours and in all contact with customers and third parties connected with the business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time Specifications Essential Access to a car to travel to sites (mileage will be reimbursed at government rate) Full UK Driving Licence Strong organisational and time-management skills. Excellent communication and customer service abilities. Proficiency in Microsoft Office and property management systems (training provided). Ability to work independently and as part of a team. Previous experience in property management or a similar role is desirable. Highly organised, deadline-driven, and able to manage multiple roles simultaneously. Comfortable working autonomously and taking ownership of processes Actively embrace and work within the Company Values. Take responsibility for your own learning and development Able to show an understanding of and commitment to good customer care. Self-motivated, with high energy and enthusiasm Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

The Community Partnership and Engagement Officer will play a vital role in fostering meaningful relationships with community stakeholders to support impactful initiatives within the not-for-profit sector. Based in Birmingham, this temporary role offers an exciting opportunity to make a difference in public sector and not-for-profit endeavours. Client Details This opportunity is with a respected organisation within the not-for-profit sector, committed to delivering high-quality services to the community. As a medium-sized entity, they focus on supporting community development and fostering partnerships to achieve shared goals. They are now seeking a Community Partnership and Engagement Officer to join their team in Birmingham on an interim basis. Description To identify, prioritise, design, implement and maintain directly and in partnership across the business and our external partnerships, engagement activities and initiatives within agreed targets, timescales, and budgets. To facilitate the implementation of the customer engagement framework which is included in Customer Engagement Strategy and the communication strategy in conjunction with all staff under the direction of the Housing Services Manager. To pro-actively seek ways to engage tenants and service users in shaping services. To facilitate tenant groups (scrutiny group/tenant panels etc) so that they perform to their best and can demonstrate holding Nehemiah to account for the services provided. Proactively work with and influence external agencies in promoting the business and encourage tenant engagement. To act as the lead and liaise with all departments in the production of marketing and promotional programmes and information for customers and wider stakeholders. To increase the number of customers involved in shaping and influencing services. Collating evidence for the consumer standards self-assessment review from Housing, Property, Finance and Corporate Services. To oversee the recording, investigation of reported complaints and to meet with the Operations Director at least monthly to review the complaint handling performance dashboard. The Dashboard to be presented via our board/committee governance structure. You will also be required to assist with complaint investigation as directed. To deputise for the Housing Services Manager at meetings as and when required. You will be responsible for: delivering performance targets; and maintain awareness of current issues in housing, health, social care services for the needs of vulnerable people to share specialist knowledge and assist in business planning. Aware of regulatory consumer standards and undertake annual review against standard. Profile A successful Community Partnership and Engagement Officer should have: A Full UK Drivers licence is essential. Previous experience within the housing sector is desirable. Previous experience in community engagement or partnership development, preferably in the not-for-profit sector. Strong communication and interpersonal skills to work effectively with diverse stakeholders. Proficiency in planning, organising, and delivering community-focused projects. A track record of monitoring and evaluating programme outcomes. An understanding of public sector and not-for-profit operations and challenges. Ability to work independently and collaboratively in a dynamic environment. Competence in using standard office software for reporting and presentations. Job Offer A competitive annual salary of 38000 - 42000pa A temporary position offering flexibility and an opportunity to make an immediate impact. Work within a supportive and community-focused environment in Birmingham. Engage in meaningful work that strengthens relationships within the not-for-profit sector. Free Parking on-site. Opportunities for potential Progression. 9am - 5pm working hours. If you're passionate about fostering community partnerships and thrive in a collaborative setting, we encourage you to apply for this exciting Community Partnership and Engagement Officer role in Birmingham.

We are on the lookout for bright and enthusiastic Letting Negotiators / Managers of various levels of seniority for a growing residential estate agent group with branches all over the South and South East. You will be responsible for driving business growth, increasing market share, managing the day-to-day operations, and motivating your team to exceed targets. Key Responsibilities Business Development: Actively generate new landlord instructions and conduct property valuations. Team Leadership: Train, mentor, and motivate the lettings team to maximize performance. Compliance: Ensure all lettings activity complies with current legislation, ARLA, and company procedures. Operations : Oversee the full tenancy cycle, including marketing, viewings, referencing, and move-ins. Client Relations: Build lasting relationships with landlords and tenants to maximize renewals and revenue. Requirements Proven experience as a Lettings Manager or Senior Negotiator looking to step up. In-depth knowledge of local lettings legislation (ARLA qualification preferred). Exceptional communication and negotiation skills. Target-driven with a strong sales focus. Full UK driving license. What s In It For You? Highly competitive salary with uncapped commission structure. Car allowance or company car. Clear career progression opportunities. Supportive team environment. We are recruiting several people over the South East so please apply even if you are not in West Sussex. I look forward to receiving your CV!

We are Hiring for a Business Development Manager for an International Bank based in London. Immediate position to start. Job Purpose: Originating, writing and managing Loan Against Property / Commercial Real Estate lending business for International BANK in UK. Key responsibilities would include LAP business development, customer acquisition, identifying opportunities for cross sale of bank's other products & services, complying to audit & other parameters under the internal/external policy and regulatory framework, Portfolio Management etc. and ensuring 360 degree coverage of the borrower Core Responsibility: Meet the requirements of your position mandate, demonstrate commitment to the Bank's corporate values and best practice ethics, and contribute as an effective team member. Area of Responsibility: Origination of transactions (Direct, Branch Referral, Business Banking Referral, Private Banking Referral, Website leads and also through the broker channel) Writing credit application, coordinate with risk for credit proposals and present to risk and executive committee. Managing post approval requirements to drawdown of the facility Use effective marketing and sales promotional tools for raising the Bank's profile in the target segment Active participation in events organized by Bank, broker channel/s, Solicitors, Empanelled Valuation agencies etc. including events having industry forum, focussing on customer service and quality maintenance. Regular monitoring of loan accounts, comply with requisite reporting and actionable norms/requirements, timely flagging & communicating the deviations, collections, recovery & follow up with the clients for periodical compliance and reporting requirements Understand & comply with conduct risk requirements to meet the Group's conduct risk policies and expectations of regulators. To exhibit high levels of customer service & sound understanding of retail & business transactions. Review valuation report and prepare valuation summary for approval from Risk Management Group Liaise with borrower, Solicitor, CMOG, COPS (disbursement) teams to ensure smooth disbursement of loan proposal Coordinating with borrowers for timely submission of post disbursement covenant reports Successfully interact with internal stakeholders across different departments, brokers and vendors and exhibit exceptional interpersonal skills. New activities identified due to change in processes and products. Any other activity in order to facilitate smooth operation of the branch To undertake projects and assignment from time to time as directed by Key Skills and Knowledge Requirement Ability to network with potential clients for LAP / CRE as well as build on relationship with existing customers of Bank for LAP / CRE (including Direct & Internal Sourcing) Good network of high quality CRE brokers To exhibit sound knowledge and competency in Commercial property/asset backed loans in UK Have a sound knowledge of property valuation, quality and marketability of properties in the United Kingdom; understanding of legal due diligence & documentation Working knowledge of the regulations driving the property or asset backed loans and/or mortgage market in UK. Credit Note writing and Credit Assessment skills. Banking and Lending experience Ability to contribute towards product development, refining lending policies to suit market requirements Strong negotiation and presentation skills; ability to communicate with all levels in the organisation Self-motivated and self-driven

Performance Marketing Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. At Bloor Homes, we take pride in creating high-quality new homes and helping customers take the next step with confidence. We are looking for a Performance Marketing Manager to join our Group Sales & Marketing team at our Head Office in Measham, Derbyshire (DE12 7JP). This is a key role in shaping and optimising performance marketing activity across the business, supporting high-quality lead generation, customer engagement and sales performance across new developments and active outlets. Working closely with group and regional teams, you will turn data and insight into clear, commercially focused action that improves campaign performance, lead quality, budget efficiency and the customer journey. MAIN DUTIES Plan, deliver and optimise performance marketing activity across paid search, paid social, display, retargeting and other relevant channels. Support new development launches and active outlets with targeted campaigns designed to generate high-quality leads. Work with regional sales and marketing teams to understand priorities, stock requirements, launch timings and local market conditions. Use performance data and customer insight to improve lead volume, lead quality, cost efficiency, conversion and overall marketing effectiveness. Support EDM planning and optimisation, improving engagement, response and lead generation. Manage agency, platform and supplier relationships to ensure activity is delivered accurately, effectively and to a high standard. Report on campaign performance, budget utilisation, lead trends and key insights, providing clear recommendations for stakeholders. Manage budgets, tracking and campaign processes in line with business requirements and relevant legal, privacy and data standards. ESSENTIAL SKILLS / ATTRIBUTES Strong experience in performance marketing, digital acquisition or growth marketing within a commercially focused business. Ideally in the property sector or consumer marketing space. Confident working across paid search, paid social, display, retargeting, reporting, attribution and performance metrics. Proven ability to improve lead quality, conversion performance, budget efficiency and return on investment. Able to translate data and insight into clear recommendations that support commercial decision-making. Commercially astute, organised and collaborative, with the confidence to work effectively with internal teams, agencies and partners. COMPANY BENEFITS Company car, phone and workstation Bupa healthcare cover Scottish Widows Pension Scheme 33 days holiday entitlement (including bank holidays) Group Staff Discount at Triumph Motorcycles ltd. Competitive discount on our homes (dependent upon the property and location) If you are commercially minded, data-led and ready to make a meaningful impact within a respected 5-star housebuilder, we would welcome your application.

Assistant Building Manager Bromley-by-bow Monday-Friday, 9:00-5:30 35k The purpose of the role is to assist and support in all areas of the operational business, providing excellent support and administration service to the Building Manager, as well as liaising with external customers and contractors, stakeholders, and other internal teams. To complete a range of ad-hoc support and administrative tasks as well as offering suggestions to continually improve the business and the service we offer. Job requirements Essential Knowledge of real estate and a commitment to learn more. Excellent organisational skills. Excellent written and oral communication skills and telephone manner. Excellent IT skills - Microsoft Excel, PowerPoint, Outlook & Word. Experience of managing conflicting priorities in a busy office environment. Take responsibility for your own learning and development. Good time management. Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents. Actively embrace and work within the Company Values. Take responsibility for your own learning and development Able to show an understanding of and commitment to good customer care and property services. Self-motivated, with high energy and enthusiasm Demonstrable experience of taking responsibility for own actions and development opportunities, maintaining high levels of integrity. Commitment to equality, diversity, and mutual respect; accepting differences and treating everyone fairly. Desirable Proven administrative experience of working in the private rented sector. Knowledge and experience of using Qube. Key Tasks Support the Building Manager and leasing administration team. Support the Lease & contract coordinator with deal sheets during busier periods and launches of new assets. Support the Lease & contract coordinator with onboarding of all new deals and renewals on referencing system and relevant databases. Support the Lease & contract coordinator with ensuring all customers pay holding fee, subject to exemptions pre-approved by Management during busier periods and launches of new assets. Assist and ensure, all referencing is completed in a timely manner. Assist and ensure, all pre move in checklists and check out lists have been adhered to. Ensuring customers who have opted for Reposit are eligible subject to results from referencing process and/or upfront payments. If no longer eligible, informing the Building Manager to communicate this to the prospective customer. Take calls and email enquiries from prospective tenants and book in viewings. Undertake in-person viewings. Dealing with ad-hoc renters enquiries via phone, email, or portal reporting. Instructing reactive maintenance works reported by renters on FixFlo system and keep tenants updated on progress of works. Liaising with contractors on day-to-day maintenance issues to ensure works are undertaken in a timely manner and to standard required. Assist Building Manager in chasing renewals for existing tenants. Use inventory hive system to undertake check-in and check-out inspections and liaise with. Building Manager on dilapidation works identified. Assist Building Manager with instructing and managing end of tenancy works. Undertake tenant move ins as and when required. Liaise with contractors on any PPM works instructed by Building Manager. General cover for Residents hosts as and when required. General Responsibilities Act at all times in line with the Company Values, integrating these into all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for them in your conduct during working hours and in all contact with customers and third parties connected with the business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

As our new Regional Health Manager, you will play a pivotal role in building and growing Willmott Dixon's healthcare portfolio across the London & East region, developing high-value relationships within the NHS and wider healthcare market, shaping a compelling pipeline of opportunities, and helping convert them into secured work. Reporting to one of our Directors within our London & East Division, this is a newly created position that reflects our strategic commitment to healthcare as a priority growth sector. Willmott Dixon has recently been appointed to the New Hospital Programme Alliance Framework , a landmark appointment that opens a significant pipeline of NHS capital projects and signals the scale of our ambition in this space. This is a relationship-led, field-based role. You will spend much of your time with clients, consultants, and NHS stakeholders across the region, acting as a credible and trusted face of Willmott Dixon in the healthcare sector. You will work closely with our central Health team, Pre-Construction, and Business Development colleagues to ensure opportunities are shaped, positioned, and progressed effectively. This is a genuinely exciting opportunity to join at the ground floor of a strategic growth push, with the autonomy to shape your own approach and real influence over the direction of our regional healthcare business. NB. This role is regionally based covering the London, East of England, and surrounding areas region. The primary base office is Hitchin, Hertfordshire. Due to the nature of the role, regular travel across the region, and occasional national travel will be required. Candidates are expected to be office-based at least once per week, with most of the time spent with clients and stakeholders. Key Responsibilities Build and maintain senior-level relationships with NHS Trusts, Integrated Care Systems, Integrated Care Boards, Health Boards, and key healthcare consultants to generate and sustain a strong pipeline of regional opportunities. Lead early-stage business development activity, identifying, shaping, and pre-positioning on healthcare opportunities including feasibilities, negotiated routes, and competitive bids. Support delivery of the Willmott Dixon national Healthcare strategy at a regional level, providing market intelligence and insight to inform pipeline planning and investment decisions. Provide technical healthcare input to proposal and pre-construction teams, improving bid quality, consistency, and overall win rates, including input on clinical planning, operational continuity, and HBN/HTM compliance. Represent Willmott Dixon externally at industry events, conferences, NHS working groups, and networking forums to enhance the company's visibility, reputation, and influence in the healthcare sector. Collaborate with senior executives, Business Development, Marketing, and Operations colleagues to ensure healthcare opportunities align with regional priorities and company capabilities. Monitor and share good practice and market intelligence across LCOs to support a consistent, high-quality, work-winning approach. Track and report on pipeline metrics, growth forecasts, and business development KPIs to assess progress and refine strategy. Essential Skills & Experience Strong, demonstrable experience working within or alongside the NHS or wider healthcare sector, with a deep understanding of NHS governance, policy drivers, funding routes, business case approval processes, and key sector challenges. Proven track record of building and sustaining senior relationships with NHS clients, ICBs, Health Boards, and/or healthcare consultants, with an established and credible network. Good understanding of healthcare procurement routes and frameworks, with the ability to work closely with regional framework leads. Strong market awareness, ability to anticipate demand, shape opportunities, and align solutions to client needs. Excellent communication, presentation, and influencing skills, with the ability to operate credibly at board and senior executive level. Customer-focused mindset with high emotional intelligence, strong interpersonal skills, and the ability to build rapport quickly across a wide variety of stakeholders. Collaborative, 'one team' approach, comfortable working across central and regional functions. Full UK driving licence and willingness to travel regularly across the region. Desirable Skills & Experience Clinical background or direct NHS operational or management experience. Knowledge of healthcare technical requirements and clinical planning principles, including HBNs, HTMs, and operational continuity in live healthcare environments. Experience within the construction or built environment sector (business development, pre-construction, or client-side) will be highly valued but not essential; the right candidate's healthcare expertise and transferable skills are the priority. Experience of bid and capture planning in a complex public sector procurement environment. Degree-level education or equivalent professional experience in a healthcare, clinical, or related field. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

As our new Regional Health Manager, you will play a pivotal role in building and growing Willmott Dixon's healthcare portfolio across the South of England region - developing high-value relationships within the NHS and wider healthcare market, shaping a compelling pipeline of opportunities, and helping convert them into secured work. Reporting to one of our Directors within our Construction South Division, this is a newly created position that reflects our strategic commitment to healthcare as a priority growth sector. Willmott Dixon has recently been appointed to the New Hospital Programme Alliance Framework, a landmark appointment that opens a significant pipeline of NHS capital projects and signals the scale of our ambition in this space. This is a relationship-led, field-based role. You will spend much of your time with clients, consultants, and NHS stakeholders across the region, acting as a credible and trusted face of Willmott Dixon in the healthcare sector. You will work closely with our central Health team, Pre-Construction, and Business Development colleagues to ensure opportunities are shaped, positioned, and progressed effectively. This is a genuinely exciting opportunity to join at the ground floor of a strategic growth push, with the autonomy to shape your own approach and real influence over the direction of our regional healthcare business. NB. This role is regionally based covering the South of England region. The primary base office is Weybridge, Surrey. Due to the nature of the role, regular travel across the region, and occasional national travel will be required. Candidates are expected to be office-based at least once per week, with most of the time spent with clients and stakeholders. Key responsibilities Build and maintain senior-level relationships with NHS Trusts, Integrated Care Systems, Integrated Care Boards, Health Boards, and key healthcare consultants to generate and sustain a strong pipeline of regional opportunities. Lead early-stage business development activity - identifying, shaping, and pre-positioning on healthcare opportunities including feasibilities, negotiated routes, and competitive bids. Support delivery of the Willmott Dixon national Healthcare strategy at a regional level, providing market intelligence and insight to inform pipeline planning and investment decisions. Provide technical healthcare input to proposal and pre-construction teams, improving bid quality, consistency, and overall win rates, including input on clinical planning, operational continuity, and HBN/HTM compliance. Represent Willmott Dixon externally at industry events, conferences, NHS working groups, and networking forums to enhance the company's visibility, reputation, and influence in the healthcare sector. Collaborate with senior executives, Business Development, Marketing, and Operations colleagues to ensure healthcare opportunities align with regional priorities and company capabilities. Monitor and share good practice and market intelligence across LCOs to support a consistent, high-quality, work-winning approach. Track and report on pipeline metrics, growth forecasts, and business development KPIs to assess progress and refine strategy. Essential Skills & Experience Strong, demonstrable experience working within or alongside the NHS or wider healthcare sector, with a deep understanding of NHS governance, policy drivers, funding routes, business case approval processes, and key sector challenges. Proven track record of building and sustaining senior relationships with NHS clients, ICBs, Health Boards, and/or healthcare consultants, with an established and credible network. Good understanding of healthcare procurement routes and frameworks, with the ability to work closely with regional framework leads. Strong market awareness, ability to anticipate demand, shape opportunities, and align solutions to client needs. Excellent communication, presentation, and influencing skills, with the ability to operate credibly at board and senior executive level. Customer-focused mindset with high emotional intelligence, strong interpersonal skills, and the ability to build rapport quickly across a wide variety of stakeholders. Collaborative, 'one team' approach, comfortable working across central and regional functions. Full UK driving licence and willingness to travel regularly across the region. Desirable Skills & Experience Clinical background or direct NHS operational or management experience. Knowledge of healthcare technical requirements and clinical planning principles, including HBNs, HTMs, and operational continuity in live healthcare environments. Experience within the construction or built environment sector (business development, pre-construction, or client-side) will be highly valued but not essential; the right candidate's healthcare expertise and transferable skills are the priority. Experience of bid and capture planning in a complex public sector procurement environment. Degree-level education or equivalent professional experience in a healthcare, clinical, or related field. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

The Community and Partnerships Manager will play a key role in the co-creation of services at Hartrigg Oaks Retirement Village, working collaboratively with residents, staff teams, and external partners to design and shape services that enhance wellbeing, independence, and community life. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. - About the Role: Hartrigg Oaks is a vibrant Retirement Living Community in the centre of New Earswick, York. It comprises of 152 bungalows across a 21 acre site and includes a wide range of facilities for residents to enjoy, including a caf and restaurant, arts and craft room, gym and spa pool, hair salon, DIY workshop and more. The Community and Partnerships Manager will play a key role in the co-creation of services at Hartrigg Oaks Retirement Village, working collaboratively with residents, staff teams, and external partners to design and shape services that enhance wellbeing, independence, and community life. Description Operational Leadership: To lead and manage colleagues to deliver a reliable, responsive and respectful, person centred housing related service to all residents in line with current policies, procedures and legislation. To lead and support resident events and social events to encourage interaction and build community cohesion. To lead on the development of the service and manage associated projects. To lead on the review, updating and monitoring of risk assessments, business continuity plans and where appropriate Person Emergency Evacuation Plans. Ensure contracted services are procured and monitored in line with JRHT's policies and procedures. Ensure that all colleagues have regular one to one's, and any support and training needs are identified. Resident Services: Have a commitment to providing exceptional customer service to residents, providing motivation and leadership to on-site colleagues. Ensure that appropriate and accurate records are maintained that are in line with JRHT's data strategy and relevant regulations, including ensuring that retention periods are met. Embedding resident involvement and engagement, enabling residents to participate in events and activities, having easy to use feedback mechanisms and be a point of contact for all residents. Promote communal facilities, events and activities to maximise the use of these areas. Ensure all aspects of communal facilities are effectively maintained in order to provide a safe and welcoming environment and maximise use. Lead resident engagement, with the aim of achieving high levels of resident satisfaction and resident involvement. This includes improving and enhancing existing communication channels so that every resident can have a voice. Work closely with residents and provide updates on operational matters, consider proposals and agree priorities for programmes of work / projects Sales and Leasehold management: Ensure that Hartrigg Oaks operates effectively, that empty properties are sold in line with JRHT's policies and procedures and KPI's for void performance, occupancy rates and lease compliance are met. Support the sales and marketing team in the effective and efficient marketing, conveyancing and leasehold management of properties. Ensure that Hartrigg Oaks operates within the relevant regulatory, legislative, and standard frameworks relating to sales and leasehold management. Partnership Building: Act as the main point of contact for residents, addressing housing related concerns and collaborating with third party care providers and contractors to ensure residents' needs are met. Work closely with residents and the wider community, creating and maintaining networks to promote and manage Hartrigg Oaks. Build and maintain strong relationships with external organisations, community groups, local services and stakeholders to enhance the range of opportunities available to residents. Establish and maintain effective relationships with colleagues, third party care providers and contractors to ensure all compliance checks are completed, ensuring residents remain safe in the environment they live in. Identify and pursue partnership opportunities that bring additional resources, expertise or activities into Hartrigg Oaks. Support the development of joint projects, initiatives and events that enrich community life Profile Strong track record of managing and delivering high quality housing-related services to customers, ideally within a housing, retirement living or extra care environment. Qualified in CIH level 4 or willing to work towards this. Good understanding of resident satisfaction measures. Proven experience of working across multi functions or departments to achieve successful results for residents and the organisation. Proven experience of leading teams across different locations and ensuring that key KPI's and performance is achieved. Experience, knowledge and ability to actively listen to and consider the views of others to make informed decisions in complex resident environments. Experience in community development, engagement, partnerships or a similar role. Experience managing external contractor relationships and contract management, building partnerships which benefit residents and JRHT. Proven experience of creating, monitoring and managing complex budgets which can be discussed with colleagues and residents. Experience, knowledge and understanding of compliance with all health and safety and compliance regulations and legislation in a retirement living and extra care environment. Competent users of Microsoft Office and social media. Job Offer 48,211.80 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme

Skills People Group are a national provider of National Vocational Qualifications (NVQs), Pre-Employment Training Programmes, Adult Learning, Skills Bootcamps and Compliance Training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK s largest private training providers due to the growth of our sector and funding secured. We are currently recruiting for a highly organised, qualified Account Manager to join our existing team. The Account Manager will work as part of the business development team and tele-market the business s range of commercial & vocational training courses to new and existing clients in order to support the continued growth of the business. Candidates must be committed to our companies vision of providing our clients with sector leading customer service and advice on their training requirements. The successful candidate will undertake the following main Duties and Responsibilities: • Responsible for the maintenance of the company s marketing database including • adding new records and updating activity carried out on potential and existing clients • To pro-actively contact new & existing clients by telephone to sell & make such • clients aware of the business s training course portfolio which includes Private NVQ s Level 2 to Level 7 and Commercial sales (Health & Safety Courses, First Aid, IPAF and Temp Works plus many others) • To liaise with new clients as they progress through the sales process to complete and • obtain necessary documentation and accurate paperwork to allow effective • operational delivery • To act as a focal point within the Business Development Team taking telephone calls • from clients responding to requests for information and actions from clients & • internal staff • To gather initial copy and text for marketing materials including web site stories, • newsletter and social media use • To prepare reports and documents as required • To work with colleagues to consistently improve internal practices, procedures and • procedures to provide an efficient and effective service • To fully adopt and adhere to the company s equal opportunity policy, ensuring that • all candidates, fellow employees and customers are treated fairly and impartially • showing respect for all • To represent the company in a professional manner at all times • Any other duties as deemed necessary by the line manager The ideal candidate must possess the following Skills, Experience and Qualities: • Good communication skills both over the telephone and on a face-to-face basis • A self-managing and proactive approach to work requirements • Analytical skills to assess potential business opportunities • Computer literate, specifically with skills to use Microsoft Excel, Word and internal marketing databases • Strong Communication and Interpersonal Skills • Strong attention to detail • Enthusiasm in the workplace • Work well under pressure • Account management & growth skills, preferably within the training or construction sector • Be committed to providing clients with first class customer service • Excellent written communication skills The successful candidate would ideally possess the following or the desire to work towards: Experience within the further education sector Educated to a minimum of GCSE grade C in English and Maths or equivalent In return, Skills People Group will give you: • A competitive salary • Bonus subject to performance • 25 days holiday + Bank Holidays plus two days additional annual leave following two years service • Holiday buy and sell scheme • Employer contributory pension scheme • Health Cash Back Scheme • Continuous Professional Development • Annual Volunteering Day • Referral programme • Free parking • A challenging and rewarding role in a successful and growing business

Job Role: Social Media Manager Kent £50,000 - £55,000 + Excellent Benefits Package About the Company Our client is an ambitious and rapidly growing construction business with a strong reputation for delivering high-quality projects across Kent. With exciting growth plans and significant long-term potential, they are looking to appoint a Social Media & Marketing Manager to take ownership of their marketing function and help shape the future of the brand. This is a unique opportunity to join a business at an exciting stage of its journey, where your ideas, creativity and contribution will have a genuine impact on the company's growth and visibility. Due to the nature of the role, candidates should be based within a commutable distance of the office and willing to travel to project sites throughout Kent on a regular basis for content creation and brand promotion. The Opportunity As Social Media & Marketing Manager, you will lead the groups social media and digital marketing activities, creating engaging content that showcases projects, people and company achievements. Working closely with the leadership team, you will play a key role in increasing brand awareness, generating engagement and supporting wider business growth initiatives. This is a hands on role that would suit someone who enjoys being both strategic and creative whilst working within a growing and entrepreneurial environment. Key Responsibilities Develop and deliver the company's social media strategy across LinkedIn, Facebook, Instagram, TikTok, YouTube and X. Manage and schedule content through Planable and other marketing platforms. Create engaging and innovative content including photography, video, Reels, TikToks and YouTube Shorts. Visit active construction sites and completed projects to capture content and tell compelling project stories. Plan, manage and optimise paid social media campaigns and advertising activity. Update and maintain company websites using WordPress. Support SEO initiatives to improve website visibility and search rankings. Support wider branding, marketing and business development initiatives across the company. Work closely with internal stakeholders to identify opportunities to promote projects, company culture, achievements and industry expertise. Stay up to date with social media trends and recommend innovative ways to enhance engagement and reach. About You Previous experience within a Social Media, Digital Marketing or Marketing Management role. Proven ability to create engaging content across multiple social media platforms. Experience managing paid social media campaigns and advertising budgets. Strong understanding of social media analytics and performance reporting. Experience using content creation, scheduling and social media management tools. Knowledge of WordPress and basic SEO principles. A proactive and self-motivated individual who enjoys taking ownership and driving results. Comfortable working within a growing business where flexibility, initiative and creativity are valued. Full UK driving licence required. Highly Desirable Previous experience within the construction, property, engineering or built environment sectors. Experience creating content within a project led or field based environment. Why Join? This is an opportunity to become a key part of a growing business where your contribution will be visible and valued. Unlike larger corporate organisations, you'll have the autonomy to influence strategy, implement new ideas and help build a brand with genuine growth ambitions. Salary & Benefits Competitive Salary: £50,000 - £55,000 dependent upon experience £5,000 Car Allowance or Electric Vehicle Scheme Bupa Private Healthcare Life Assurance (4x Annual Salary) Company Pension Scheme 25 Days Holiday plus Bank Holidays Ongoing Career Development Opportunities Long-Term Progression within a Growing Business Opportunity to Shape and Develop the Marketing Function Job Role: Social Media and Marketing Manager Location: Sevenoaks, Kent

Company Mission: We aim to optimize how Commercial Property is managed to ensure this valuable resource maximizes its contribution to making Business Better. Our mission is to drive innovation and excellence in everything we do, fostering a collaborative and inclusive environment that empowers our employees to achieve their full potential and deliver outstanding results for our clients. Job Summary: To research, evaluate, and process property and rating data using a range of internal and external sources to identify potential cases for referral and maximise income for Local Authority clients. The role involves matching and validating property records, ensuring the accuracy of data within internal systems, and maintaining clear documentation of findings. Research Analysts work closely with colleagues, clients, and partner organisations to support case analysis and contribute to the continuous improvement of systems and processes. Strong analytical, data-handling, and communication skills are essential, alongside the ability to prioritise workloads, meet performance targets, and uphold company standards and compliance requirements. Key Responsibilities: Case Research & Identification Conduct research using internal and external data sources to identify potential cases that meet defined criteria. Evaluate and compare findings against existing datasets to ensure accuracy and relevance. Data Management & System Accuracy Accurately record, manage, and manipulate data using internal platforms and Microsoft Office applications. Ensure timely and precise loading of data into internal systems following established procedures. Property Matching & Analysis Match internal property records with external sources to identify potential missing hereditaments from local rating lists, maintaining data integrity and completeness. Stakeholder Communication Communicate effectively with clients, partner organisations, and external agencies via telephone and email to support analysis activities and ensure smooth collaboration. Process Improvement & System Development Contribute to the ongoing development and optimisation of internal systems, tools, and workflows to improve efficiency, accuracy, and team output. Performance & Compliance Work towards personal and team targets aligned with business objectives and key performance indicators. Attend training sessions and meetings to maintain up-to-date knowledge and compliance with role requirements. Operational Support Undertake additional duties as directed by the line manager, supporting team and business objectives where required. Required Skills: Good level of education with the ability to analyse and interpret data. Strong organisational and time-management skills, with the ability to prioritise workloads effectively. Excellent attention to detail and accuracy in handling data and maintaining records. Strong verbal and written communication skills, including a professional telephone manner. Ability to work effectively under pressure and meet deadlines. Collaborative team player with an approachable and professional manner. Experience in maintaining databases or records is desirable. OKRs and Impact: Objective 1: Identify and deliver high-quality rating opportunities for clients Key Result 1: Identify departmental target for missing/undervalued properties per period. Key Result 2: Achieve departmental target acceptance rate of referred cases by clients. Key Result 3: Contribute to department target in additional rateable value invoiced annually. Key Result 4: Contribute to department target in additional rateable value identified annually. Objective 2: Maintain accuracy and compliance in outputs Key Result 1: Achieve Key Result 2: Ensure 100% of cases meet VOA BAR (Billing Authority Report) standards. Key Result 3: Complete monthly peer review/QC checks with 100% compliance. Key Result 4: Document methodologies and data sources for 100% of referrals. Objective 3: Work efficiently to maximise throughput and minimise bottlenecks Key Result 1: Process an average of X cases per week (baseline to be set). Key Result 2: Ensure 95% of cases are logged and updated in CRM within 48 hours of identification. Key Result 3: Reduce research-to-referral turnaround time by 15% year-on-year. Key Result 4: Implement at least 1 process improvement suggestion per quarter to speed up workflow. Objective 4: Collaborate effectively with internal teams to maximise client outcomes Key Result 1: Provide monthly insights on emerging patterns/trends in hereditament identification. Key Result 2: Attend 100% of team knowledge-sharing sessions on legislation, caselaw, or valuation practice. Key Result 3: Respond to 95% of Client Manager/Analyst queries within 2 working days. Key Result 4: Contribute at least 2 case studies per year for client reports or marketing use. Cultural Fit and Values: Understand and strive to work to the Inform Holdings Group Company Values: Performance: Strive for excellence in everything you do, continuously improving and delivering high-quality results. o Performance is linked to the achievement of high standards and continuous improvement. o Example: Consistently producing accurate and detailed property assessments that meet deadlines and support successful client referrals. Warrior Spirit: Tackle challenges head-on with determination and resilience. o Performance is evaluated based on the ability to overcome obstacles and drive results. o Example: Persisting through incomplete or conflicting datasets to piece together accurate information that leads to a valuable client finding. Fun Loving Attitude: Believe in maintaining a positive and enjoyable work environment. o Performance is assessed on the ability to contribute to a positive and engaging workplace culture. o Example: Sharing learnings with colleagues, celebrating successful referrals, and helping maintain team morale during busy project cycles. Make an Impact: Make a significant difference in our industry and community. o Performance is measured by the tangible impact made through projects and initiatives. o Example: Identifying a previously unassessed commercial property that generates significant additional revenue for a Local Authority. Spot On Judgement: Make informed decisions with precision and insight. o Performance is evaluated based on the ability to make sound decisions and provide accurate assessments. o Example: Deciding when evidence is strong enough to recommend a referral to the Client Management team versus when further research is needed. Organise for Innovation: Create an environment that encourages creativity and innovation. o Performance is linked to the ability to organize and implement innovative solutions. o Example: Streamlining the research process by developing a new way of cross-checking datasets, reducing errors and improving efficiency. Development opportunities: Continuous learning and development encouraged to enhance skills and knowledge. Mentorship. Participation in industry-related events

Regional Support Associate - Single Family Housing Job description 35k (travel will be reimbursed) Derby, Northampton and Essex - will need to drive across all 3 sights. Permanent, 9:00-5:30, Full time Covering areas such as Derby, Northampton and Essex and reporting to the a Regional Manager, the Single-Family Homes Divisional Support Associate will provide comprehensive administrative and operational support to ensure smooth delivery of services across the division. This role combines customer service, coordination, and on-site responsibilities to maintain high standards of property management and client satisfaction Job requirements Key Tasks Administrative & Customer Service: Act as the first point of contact for customer inquiries, providing timely and professional responses. Maintain accurate records of customer interactions, appointments, and service requests. Prepare and update documentation related to property management and compliance. Viewing Coordination: Assist with scheduling and confirming property viewings with clients and agents. Ensure properties are prepared and presentable for viewings. Liaise with internal teams to manage viewing calendars efficiently. Inventory & Defect Management: Conduct property inventories and maintain detailed records. Perform defect checks and report findings to relevant teams for resolution. Track progress of repairs and ensure timely completion. Supplier & Contractor Organisation: Coordinate with suppliers and contractors for maintenance, repairs, and property services. Manage supplier schedules and ensure compliance with company standards. Monitor service quality and escalate issues where necessary. On-Site Responsibilities: Attend properties for inspections, inventories, and defect checks. Oversee contractor work and verify completion to required standards. Support operational activities during peak periods or urgent situations. General Responsibilities Act at all times in line with the Company Values, integrating these in to all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for them in your conduct during working hours and in all contact with customers and third parties connected with the business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time Specifications Essential Access to a car to travel to sites (mileage will be reimbursed at government rate) Full UK Driving Licence Strong organisational and time-management skills. Excellent communication and customer service abilities. Proficiency in Microsoft Office and property management systems (training provided). Ability to work independently and as part of a team. Previous experience in property management or a similar role is desirable. Highly organised, deadline-driven, and able to manage multiple roles simultaneously. Comfortable working autonomously and taking ownership of processes Actively embrace and work within the Company Values. Take responsibility for your own learning and development Able to show an understanding of and commitment to good customer care. Self-motivated, with high energy and enthusiasm Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Building Manager Bromley Perm 9-5;30 45k To be responsible for letting void properties and delivering an excellent service to all of our customers, being the dedicated point of contact for all customers within the designated portfolio; building and maintaining excellent customer relationships and ensuing each property is let quickly to minimize loss of rental income. Job requirements Essential Proven experience within a customer-focused, PRS or hospitality environment. Required authority, skill and support to creatively address customer needs across the portfolio. Outstanding IT skills, being tech savvy with strong familiarity or previous experience and know-how using and juggling multiple apps and systems, along with Microsoft Excel, PowerPoint, Outlook & Word experience. Actively embrace and work within the Company Values. Able to show an understanding of and commitment to good customer care. Able to show an understanding of and commitment to property services and managing landlord and customer relationships. Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents. Strong attention to detail. Ability to work in a varied and demanding role with appropriate supervision. Ability to work to strict deadlines and be organised and efficient. Demonstrable experience and ability to use ICT packages i.e. Microsoft Word and Excel. Desirable IRPM, ARLA qualification or equivalent Knowledge and experience of using Qube, HubSpot or Fixflo Job responsibilities Key tasks Customer service/ customer conta ct Creating good customer relationships with all customers (existing and prospective) by sending regular updates and communication in a professional manner. Formulating action plans for all ongoing customer issues until a resolution is achieved. Welcoming all new customers , registering new applicants on our IT system; taking enquires from prospective or existing customers and matching with them properties suitable to their needs. Property Management Work with Procurement Manager to review soft and hard FM contracts and monitor contract performance. Seek appropriate support from surveyors and specialist contractors where necessary to diagnose and resolve complex repair issues. Deal with any anti-social behaviour issues as and when they arise and in line with of their policies. Carry out internal and external communal inspections and complete and file inspection reports for future reference. Work with the management team to formulate a long-term plan for the buildings you manage. Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the contractors, caretakers or cleaners as required. You will be expected to manage contractors as part of your role. Log, instruct and oversee completion of mid tenancy repairs or defects (where applicable). To chase and manage contractors or responsible parties accordingly to ensure jobs are completed within required SLAs and defects are also reported in line with defect reporting process. To escalate to superiors where repairs or defects are not undertaken within SLAs. Staff Management Managing onsite staff (e.g. Concierge/admin staff), ensuring key day-to-day tasks are completed and daily handover undertaken. Manage rota for onsite staff, arranging cover for annual/sick leave where requirement and submitting information for payroll. Arrange ongoing training for onsite staff and undertake annual performance review. Health & Safety Maintain 100% compliance for gas, electric, asbestos, FRAs, personal safety device usage, legionella testing. Report near misses and incidents in line with of H&S procedures. Ensure all voids are H&S compliant (i.e. ensure valid gas certificate, electrical safety cert, EPCs, smoke alarms). Budget Management Approve invoices for all completed works to ensure contractors are paid swiftly on receipt of invoice. Manage day to day expenditure to ensure it is in line with opex budget and draft budgets following stabilisation of asset. Manage dilapidations and deposit deductions following check out inspection with assistance of lettings admin/onsite staff. Creating a specification for void works, establishing costs and timescales for works. Lettings Taking payments, rent, move in monies and fees, checking all deposits are registered. Managing the lettings and offer process from end to end, including arranging and undertaking viewings and checking in appointments with customers and agents; handling multiple offers and confirming offer details to customers; conducting market research to identify local trends and market rents and taking action on all feedback after viewing to ensure required improvements are made. Ensure all our advertisements are up to date and refreshed on a regular basis. Send completed deal sheets to Lease & Contract Coordinator and assist in customer communications during referencing and deal progression. Ensure property is let in a good condition (i.e. that it is clean and there are no outstanding repairs) and undertake check in inventory report. Qualify applicants by ensuring customer conforms with right to rent requirements (checking ID in person and taking photographic proof), passing the proof to the relevant team members and starting the reference checks. Dealing with tenancy surrenders, goods removal and vacating customers. Liaise with Credit Controller to include ensuring outstanding monies are collected, notices served and updating status on CRM system and then passing on to relevant parties. Manage tenancy renewals, ensuring customers qualify for renewal prior to offering renewal terms and sending renewal deal sheets to leasing manager. Update Digital Marketing Manager on voids list. Provide monthly report on competitors and local market conditions. Updating team with surrender, voids and under offer information. General Responsibilities Keeping up to date records of all customer contact on IT system to ensure a full audit trail exists. Keeping scheme information details for your patch up to date with key information and ongoing issues for utilisation by the team to ensure continuity of service during periods of leave. Act at all times in line with the Company Values, integrating these into all work practices. At all times follow the financial regulations, policies and procedures Understand the importance of taking care of one's own health and safety and that of others; following the guidance outlined in the Safety Management System. Maintain accurate records at all times (both computerised and manual). To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for the brand in your conduct during working hours and in all contact with customers and third parties connected with the business. Ensure good inter-team working relationships and strong communication with both internal and external customers at all times to ensure they delivers the best possible service. Effectively utilise systems and digital platforms such as Aircall, Hubspot, FixFlo and Qube. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. To provide cover of 'Front of House' staff when they are on leave. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Our client are a leading Global Contractor or are currently seeking a proactive and organised individual to provide business support across their Business Development, Office Management, and Communications functions. Operating from a network of offices throughout England & Wales, this leading contractor delivers new build, refurbishment and associated fitout works, with particular expertise in the healthcare, education, industrial, air, retail, commercial and mixed-use sectors. You will be based in their Widnes office in this varied and dynamic role which will play a key part in ensuring smooth operations and effective engagement both internally and externally for this very successful business unit of the Group. Key Responsibilities Business Development Support Assist in preparing proposals, bids, and presentations for new opportunities. Conduct market research and maintain CRM systems to track leads and client interactions. Coordinate meetings and follow-ups with prospective clients. Office Management Support the Office Manager in day-to-day administrative tasks, including scheduling, procurement, and maintaining office systems. Ensure compliance with company policies and assist with onboarding processes for new staff. Communications Draft and distribute internal communications, newsletters, and announcements. Contribute to content creation for comms and marketing campaigns. Assist in organising events and maintaining brand consistency across all platforms. Skills & Attributes Strong organisational and multitasking abilities. Excellent written and verbal communication skills. Proficiency in Microsoft Office and familiarity with CRM tools. Ability to work collaboratively across teams and adapt to changing priorities. If you feel you have these qualities and are looking to join a leading Global company to kick start your career this could be the opportunity you've been waiting for!