Title : Experienced Groundworks Foreman
Location - Kent
Salary : Competitive
Callaghan Groundworks & Civil Engineering Ltd is a growing and well-established groundwork and civil engineering contractor with a strong pipeline of work across the South East. Due to continued growth, we are looking to recruit an experienced Groundworks Foreman to join our team for an immediate start on a site in Higham, Kent .
The Role
You will be responsible for the day-to-day running of site operations, managing groundworks teams, ensuring works are completed safely, efficiently and to programme, while maintaining the highest standards of quality.
The Ideal Candidate Will Have:
Proven experience as a Groundworks Foreman.
Strong knowledge of all aspects of groundworks and civil engineering, including drainage, foundations, concrete works, external works and infrastructure.
The ability to read and interpret construction drawings.
Excellent leadership and communication skills.
Experience organising labour, plant and materials.
A good understanding of health & safety requirements on site.
Be confident liaising with the office, site management and clients.
Be computer literate and able to complete site paperwork, progress reports and communicate electronically.
Relevant CSCS card (SSSTS/SMSTS and First Aid are desirable).
What We Offer
Immediate start
Excellent rates of pay for the right applicant.
Long-term, secure work with a busy and expanding company.
Opportunity to progress within a growing business.
Supportive office and management team.
If you are a motivated, reliable Foreman looking for a long-term opportunity with a company that has a healthy workload and values its people, we’d love to hear from you.
06/08/2026
Full time
Title : Experienced Groundworks Foreman
Location - Kent
Salary : Competitive
Callaghan Groundworks & Civil Engineering Ltd is a growing and well-established groundwork and civil engineering contractor with a strong pipeline of work across the South East. Due to continued growth, we are looking to recruit an experienced Groundworks Foreman to join our team for an immediate start on a site in Higham, Kent .
The Role
You will be responsible for the day-to-day running of site operations, managing groundworks teams, ensuring works are completed safely, efficiently and to programme, while maintaining the highest standards of quality.
The Ideal Candidate Will Have:
Proven experience as a Groundworks Foreman.
Strong knowledge of all aspects of groundworks and civil engineering, including drainage, foundations, concrete works, external works and infrastructure.
The ability to read and interpret construction drawings.
Excellent leadership and communication skills.
Experience organising labour, plant and materials.
A good understanding of health & safety requirements on site.
Be confident liaising with the office, site management and clients.
Be computer literate and able to complete site paperwork, progress reports and communicate electronically.
Relevant CSCS card (SSSTS/SMSTS and First Aid are desirable).
What We Offer
Immediate start
Excellent rates of pay for the right applicant.
Long-term, secure work with a busy and expanding company.
Opportunity to progress within a growing business.
Supportive office and management team.
If you are a motivated, reliable Foreman looking for a long-term opportunity with a company that has a healthy workload and values its people, we’d love to hear from you.
Experienced Brickwork Contracts Manager Required – Callaghan Brickwork Ltd
Callaghan Brickwork Ltd is a growing and well-established brickwork contractor with a strong pipeline of residential and commercial projects across the South East. Due to continued expansion, we are looking to recruit an experienced Brickwork Contracts Manager to join our team in an office and site-based role .
The Role
You will be responsible for managing multiple brickwork contracts from pre-start through to completion. This includes overseeing site teams, programme management, client liaison, cost control, and ensuring all works are delivered safely, on time, and to the highest standard.
This is a hybrid role (office and site based) , requiring strong organisational skills and the ability to manage several live projects simultaneously.
The Ideal Candidate Will Have:
Proven experience as a Brickwork Contracts Manager or similar senior role within brickwork or construction.
Strong technical knowledge of brickwork packages and construction processes.
Excellent leadership and team management skills.
Ability to manage multiple sites and subcontractor teams effectively.
Strong commercial awareness and understanding of project delivery.
Confident in client and main contractor liaison.
Computer literate, with experience using email, spreadsheets, and project management systems.
Ability to produce and review reports, programmes, and site documentation.
Full UK driving licence (essential).
Valid CSCS card (essential).
SMSTS or SSSTS (preferred).
First Aid at Work (preferred).
Strong communication and organisational skills.
What We Offer
Competitive salary (to be discussed based on experience).
Long-term, secure position with a growing company.
Opportunity to progress within an expanding business.
Varied and interesting workload across multiple projects.
Supportive and professional team environment.
If you are an experienced and motivated Contracts Manager looking for a long-term opportunity with a company that has a strong pipeline of work and values its people, we would love to hear from you.
06/08/2026
Full time
Experienced Brickwork Contracts Manager Required – Callaghan Brickwork Ltd
Callaghan Brickwork Ltd is a growing and well-established brickwork contractor with a strong pipeline of residential and commercial projects across the South East. Due to continued expansion, we are looking to recruit an experienced Brickwork Contracts Manager to join our team in an office and site-based role .
The Role
You will be responsible for managing multiple brickwork contracts from pre-start through to completion. This includes overseeing site teams, programme management, client liaison, cost control, and ensuring all works are delivered safely, on time, and to the highest standard.
This is a hybrid role (office and site based) , requiring strong organisational skills and the ability to manage several live projects simultaneously.
The Ideal Candidate Will Have:
Proven experience as a Brickwork Contracts Manager or similar senior role within brickwork or construction.
Strong technical knowledge of brickwork packages and construction processes.
Excellent leadership and team management skills.
Ability to manage multiple sites and subcontractor teams effectively.
Strong commercial awareness and understanding of project delivery.
Confident in client and main contractor liaison.
Computer literate, with experience using email, spreadsheets, and project management systems.
Ability to produce and review reports, programmes, and site documentation.
Full UK driving licence (essential).
Valid CSCS card (essential).
SMSTS or SSSTS (preferred).
First Aid at Work (preferred).
Strong communication and organisational skills.
What We Offer
Competitive salary (to be discussed based on experience).
Long-term, secure position with a growing company.
Opportunity to progress within an expanding business.
Varied and interesting workload across multiple projects.
Supportive and professional team environment.
If you are an experienced and motivated Contracts Manager looking for a long-term opportunity with a company that has a strong pipeline of work and values its people, we would love to hear from you.
Multi-Trade Manager North Glasgow Permanent 40 hours per week Salary: £50,336 per annum (£24.20 per hour) ng2 Ltd is a wholly owned subsidiary of ng homes. At ng2 Ltd we strive to create positive change in our community by empowering our people to make a difference. We are a team-oriented, purpose-driven organisation focused on strengthening our community. ng2 Ltd is undergoing a period of change and growth. Be a part of something bigger, be part of our future, and come to work with us. A core responsibility of the role is both the technical oversight and people management of the multi-trade function within legislative and quality standards. This will involve planning and scheduling work and managing budgets and materials for an effective trades function delivery. It also involves the day-to-day management of tradespeople and labourers, as well as the damp and mould, void and any admin support provided. The postholder will also provide cover in the absence of the Head of Business Operations, ensuring that any operational and people management matters are actioned to ensure business continuity. Experience of managing and co-ordinating multi-trade teams, delivering projects on time and within specified budgets is essential for this role, as well as recognised appropriate trades papers, qualifications and knowledge of health and safety legislation. The successful candidate will be appointed on ng2 Ltd terms and conditions of employment. ng2 Ltd does not have a sick-pay scheme however a pension scheme is offered in line with auto-enrolment and annual leave is a minimum of 28 days per annum inclusive of public holidays. If you wish to apply for this post, please download an application pack from the ng homes website www.nghomes.net , alternatively contact Marion Gallacher on 0141 336 1310 for an application pack.
Completed application forms should be returned by email to hr@nghomes.net with the subject heading: Multi-Trade Manager. The closing date for receipt of completed applications is 31 July 2026. Applications received after this date will not be considered. Previous applicants need not apply. Please note that we do not accept CV.
16/07/2026
Permanent
Multi-Trade Manager North Glasgow Permanent 40 hours per week Salary: £50,336 per annum (£24.20 per hour) ng2 Ltd is a wholly owned subsidiary of ng homes. At ng2 Ltd we strive to create positive change in our community by empowering our people to make a difference. We are a team-oriented, purpose-driven organisation focused on strengthening our community. ng2 Ltd is undergoing a period of change and growth. Be a part of something bigger, be part of our future, and come to work with us. A core responsibility of the role is both the technical oversight and people management of the multi-trade function within legislative and quality standards. This will involve planning and scheduling work and managing budgets and materials for an effective trades function delivery. It also involves the day-to-day management of tradespeople and labourers, as well as the damp and mould, void and any admin support provided. The postholder will also provide cover in the absence of the Head of Business Operations, ensuring that any operational and people management matters are actioned to ensure business continuity. Experience of managing and co-ordinating multi-trade teams, delivering projects on time and within specified budgets is essential for this role, as well as recognised appropriate trades papers, qualifications and knowledge of health and safety legislation. The successful candidate will be appointed on ng2 Ltd terms and conditions of employment. ng2 Ltd does not have a sick-pay scheme however a pension scheme is offered in line with auto-enrolment and annual leave is a minimum of 28 days per annum inclusive of public holidays. If you wish to apply for this post, please download an application pack from the ng homes website www.nghomes.net , alternatively contact Marion Gallacher on 0141 336 1310 for an application pack.
Completed application forms should be returned by email to hr@nghomes.net with the subject heading: Multi-Trade Manager. The closing date for receipt of completed applications is 31 July 2026. Applications received after this date will not be considered. Previous applicants need not apply. Please note that we do not accept CV.
Role responsibilities
The Project Manager is responsible for the day-to-day management of the project. The Project Manager’s primary goal is to deliver projects on time, on budget and within the client expectations. The Project Manager will work in a small team, supported by the Design Coordinator, Technical Designers and is responsible for the Scope, Schedule, Project Finance, Risk, Quality and Resources.
Duties and Responsibilities:
Have overall responsibility for the project including technical designs, schedule, budget, risk, quality, Health and Safety and installation until the end of the defects/warranty period
Explain implications of changes to project scope to the client, contractor and project team and manage and agree any variations that arise from changes
Work with the project team to ensure changes are understood and approved
Ensure all contractual documentation is completed and submitted in a timely manner and always before deadlines
Responsible for formal sign off on all project deliverables including supplier quality checks/sign off and site visits as and where required including international travel
Work with external contractors such as installation teams in addition to internal resources to ensure a successful delivery of a project
Negotiating with contractors and suppliers for materials and services ensuring customer problems including snagging’s are solved quickly
Building relationships with suppliers, construction specialists and clients
Have overall Health and Safety responsibility for their project, managing and completing Health and Safety documentation such as Risk assessments, method statements and any other required documentation that may differ between sites and contractors
Have direct input for the project cost reporting and cost forecasting with the commercial team at project level
Performing other tasks as needed such as, but not limited to, estimating and admin
Desired Skills and Expertise:
Experience in the joinery/construction industry
Experience in leading and managing complex projects
Excellent organizational skills with ability to execute projects on time and on budget
Problem solving skills
Ability to work independently and with minimal supervision
Ability to work in a small team setting
Excellent timekeeping
Good computer skills, proficient with MS Office, MS Project
Ability to communicate effectively
Thorough understanding of corporate and industry practices, processes, standards etc. and their impact on project activities is vital
Attention to Detail
Benefits:
25 days per year holiday allowance, hybrid working, flexible start/finish times, performance-related bonuses, private healthcare, life insurance, critical illness cover, pension contribution, cycle to work scheme, enhanced maternity & paternity leave, child nursery discounts, recruitment referral bonus, counselling via our Employee Assistance Programme, health cash plans (dental, optical, physiotherapy, shopping discounts). We also hold regular socials including Friday drinks & fortnightly breakfast and our Summer and Christmas parties.
11/06/2026
Full time
Role responsibilities
The Project Manager is responsible for the day-to-day management of the project. The Project Manager’s primary goal is to deliver projects on time, on budget and within the client expectations. The Project Manager will work in a small team, supported by the Design Coordinator, Technical Designers and is responsible for the Scope, Schedule, Project Finance, Risk, Quality and Resources.
Duties and Responsibilities:
Have overall responsibility for the project including technical designs, schedule, budget, risk, quality, Health and Safety and installation until the end of the defects/warranty period
Explain implications of changes to project scope to the client, contractor and project team and manage and agree any variations that arise from changes
Work with the project team to ensure changes are understood and approved
Ensure all contractual documentation is completed and submitted in a timely manner and always before deadlines
Responsible for formal sign off on all project deliverables including supplier quality checks/sign off and site visits as and where required including international travel
Work with external contractors such as installation teams in addition to internal resources to ensure a successful delivery of a project
Negotiating with contractors and suppliers for materials and services ensuring customer problems including snagging’s are solved quickly
Building relationships with suppliers, construction specialists and clients
Have overall Health and Safety responsibility for their project, managing and completing Health and Safety documentation such as Risk assessments, method statements and any other required documentation that may differ between sites and contractors
Have direct input for the project cost reporting and cost forecasting with the commercial team at project level
Performing other tasks as needed such as, but not limited to, estimating and admin
Desired Skills and Expertise:
Experience in the joinery/construction industry
Experience in leading and managing complex projects
Excellent organizational skills with ability to execute projects on time and on budget
Problem solving skills
Ability to work independently and with minimal supervision
Ability to work in a small team setting
Excellent timekeeping
Good computer skills, proficient with MS Office, MS Project
Ability to communicate effectively
Thorough understanding of corporate and industry practices, processes, standards etc. and their impact on project activities is vital
Attention to Detail
Benefits:
25 days per year holiday allowance, hybrid working, flexible start/finish times, performance-related bonuses, private healthcare, life insurance, critical illness cover, pension contribution, cycle to work scheme, enhanced maternity & paternity leave, child nursery discounts, recruitment referral bonus, counselling via our Employee Assistance Programme, health cash plans (dental, optical, physiotherapy, shopping discounts). We also hold regular socials including Friday drinks & fortnightly breakfast and our Summer and Christmas parties.
BMS Project Manager Central London Permanent 65,000 - 85,000 + Package + Car allowance Job Description: Our client is an established Building controls company and they are currently looking to expand their existing team and take on another BMS Project Manager. The majority of projects will be based in Central London, and there is option to work from home where needed. You will be required to: Take responsibility for the attendance of regular contract meetings to establish project status and conditions Focus on site based customer requirements Provide technical assistance to both customers and colleagues Ability to manage and exceed yearly financial targets Maximisation of gross profit margins on individual contracts Manage the financial and monthly purchases of equipment to eliminate stock carrying Manage monthly contract ordering budgets with regards suppliers' equipment Ensure goods are delivered to site in the same month they are purchased to maximise the company cash flow Ensure a good and comprehensive knowledge of suppliers installed systems Keep up to date with technological & Environmental developments within our applied industry Have good sound knowledge of mechanical and electrical basic principles of operation and how to correctly apply them to required BMS Systems Provide general technical knowledge and assistance to both skilled and unskilled customers, in appropriate detail Must be willing to provide additional hours of work to satisfy workload requirements Take responsibility as lead engineer for each project allocated and implement internal contractual procedures Organisation and transition of contracts from handover to completion whilst achieving targets of quality, budget and timescale Design of control strategies, points' lists and system descriptions for commissioning team and operation and maintenance manuals Candidate Specification: Excellent general & personnel management skills Knowledge of Project Financial Management Ability to accurately complete conversion of Project Design to Working System Personnel knowledge of BMS and ability to train others Good time keeping and smart appearance Health and safety awareness Flexible approach Good People skills Good Organisational skills BMS Systems knowledge to include Trend or Tridium systems Electrical knowledge Knowledge of contract law and standard forms of contract Excellent I.T. Skills
24/08/2026
Full time
BMS Project Manager Central London Permanent 65,000 - 85,000 + Package + Car allowance Job Description: Our client is an established Building controls company and they are currently looking to expand their existing team and take on another BMS Project Manager. The majority of projects will be based in Central London, and there is option to work from home where needed. You will be required to: Take responsibility for the attendance of regular contract meetings to establish project status and conditions Focus on site based customer requirements Provide technical assistance to both customers and colleagues Ability to manage and exceed yearly financial targets Maximisation of gross profit margins on individual contracts Manage the financial and monthly purchases of equipment to eliminate stock carrying Manage monthly contract ordering budgets with regards suppliers' equipment Ensure goods are delivered to site in the same month they are purchased to maximise the company cash flow Ensure a good and comprehensive knowledge of suppliers installed systems Keep up to date with technological & Environmental developments within our applied industry Have good sound knowledge of mechanical and electrical basic principles of operation and how to correctly apply them to required BMS Systems Provide general technical knowledge and assistance to both skilled and unskilled customers, in appropriate detail Must be willing to provide additional hours of work to satisfy workload requirements Take responsibility as lead engineer for each project allocated and implement internal contractual procedures Organisation and transition of contracts from handover to completion whilst achieving targets of quality, budget and timescale Design of control strategies, points' lists and system descriptions for commissioning team and operation and maintenance manuals Candidate Specification: Excellent general & personnel management skills Knowledge of Project Financial Management Ability to accurately complete conversion of Project Design to Working System Personnel knowledge of BMS and ability to train others Good time keeping and smart appearance Health and safety awareness Flexible approach Good People skills Good Organisational skills BMS Systems knowledge to include Trend or Tridium systems Electrical knowledge Knowledge of contract law and standard forms of contract Excellent I.T. Skills
Technical and Buildings Manager - Richmond Theatre, London Richmond Theatre is seeking an experienced Technical & Building professional to lead a skilled and dedicated team while overseeing one of the UK's most beautiful historic theatres. Located in the heart of Richmond, this stunning 126-year-old venue presents a diverse programme of productions throughout the year, including plays, musicals, dance, opera, talks, comedy, and the much-loved annual pantomime. Recent highlights have included acclaimed productions such as Prima Facie starring Jodie Comer, alongside memorable evenings with celebrated performers including Nick Mohammed, Dame Judi Dench and Sir Ian McKellen, to name a few. This is an exciting opportunity to play a key role in preserving and developing a landmark venue while supporting world-class live entertainment. You'll report to the Theatre Director and be responsible for the Technical, Maintenance and Stage Door teams. You'll also work closely with all Heads of Department, venue business management and central department colleagues (particularly Technical Operations, Risk Management and Property & Facilities). The Technical & Buildings Manager will maintain a cohesive, efficient, cost-effective and robust operational, technical and facilities maintenance structure at the theatre. They will ensure a high standard of day-to-day technical service, safety and welfare management, alongside property and facilities management, whilst always keeping the customers, the production and events at the heart of what they do. This will be achieved through effective management and leadership, excellent planning, budget management, and efficient scheduling of the theatre team. Please note, your role may involve working with children or vulnerable people. Key responsibilities Take the lead role in ensuring a cohesive, efficient, cost-effective, and robust technical and maintenance structure for the venue. Act as the main point of contact for Producers, Tour Managers and Contractors ensuring all visitors and companies receive the highest standards of customer service. Manage the implementation, monitoring and cultural approach to workplace safety and compliance across all the technical operations ensuring the business meets its requirements in accordance with Health & Safety at Work Regulations (1999) for venue employees, visiting companies, and third-party contractors. Play an active role in the venue senior management team participating in management meetings and contributing to the overall success of business. Manage building and technical expenditure and projects, and to ensure the building is presented to the highest standard day-to-day. Set a positive culture when it comes to managing Risk across the site, particularly with focus on safe delivery of BOH operations. Liaise and align work with ATG's central Group Operations team consisting of Property, Technical, Facilities, Risk and Procurement. Plan and report on all this work as appropriate. Technical Take the lead on all technical matters ensuring that all visiting companies receive a full technical service and that all shows, and events are presented to audiences at the highest standard possible. Lead the technical staff which will require an amount of time working on stage as an active member of the technical team. Work closely with productions and events to ensure their technical needs are met as economically as possible, always ensuring that these comply with agreed contractual terms. Work closely with colleagues in the building delivering events that sit in addition to the theatrical calendar, such as the Theatre Manager on private events and hires deliver and the Creative Learning and ATGE Inspire Producer on events and engagement activities. Plan as far ahead as possible ensuring all technical personnel are scheduled efficiently and effectively and produce and approve rosters in good time. Ensure budgets are met and all regulations and good practice adhered to. Ensure that the producers, event managers, and production teams receive the highest standards of customer care. Act as the primary contact point for all pre-production event meetings and communications ensuring that accurate information regarding technical, production and health and safety requirements are supplied in advance and actioned. Play an active role in ATGE-wide technical, production and health and safety activities. Safety, Health, Welfare Manage the implementation and monitoring of procedures and facilities in accordance with Health & Safety at Work Regulations (1999) for theatre employees and visiting companies, ensuring that safety culture is high on the agenda of all staff and that continuous improvement is always reached for. Lead on all building and technical safety and welfare matters relating to the venue. Work with the Theatre Director and other senior management to ensure all operations and procedures within the theatre meet current legislation, industry best working practices, and ATGE policies. Ensure all relevant processes are completed to an appropriate standard and documented to protect the company's interests. Ensure the building, permanent and temporary installations and loose equipment is tested and inspected in accordance with relevant legislation, best practice, and ATGE guidance. Lead on the development and monitoring of risk assessments relating to the building, plant, and technical operations. Ensure that suitable levels of competencies for staff and third parties can be demonstrated for any works being undertaken. Budget and Finance Along with the Theatre Director prepare all budgets relating to your areas of operation and then ensure that these budgets are achieved, reviewed regularly, and reported on. Be responsible for all purchases and investment relating to the building, facilities, and technical works. Ensure that materials and services required by the technical and maintenance team are ordered in accordance with the company's approved procedures, supplying information for accounts and calculating contra charges. Maintenance and Facilities Management Ensure that the property, soft & hard services, plant, and equipment relating to Richmond Theatre is maintained, tested, inspected, and presented to the highest standard. Align with group policies and procedures on day-to-day planned and preventative maintenance. Prepare and update maintenance plans to facilitate the planning of investment across the venue; align with group contracts and centralised policies and procedures across technical, FM, property, and risk. Ensure that the building is presented to the highest standards, and that the building is always safe for use by our staff and costumers. Ensure that all plant, services, and equipment is maintained, fit for purpose and in-line with legislation, best practice and ATGE guidance. Project manage and /or support the delivery of repair/capital investment projects along with Theatre Director, ATGE property team, head of FM or head of technical operations as appropriate. Maintain technical, facilities and building records, drawings, O+Ms and general information ensuring that information is up to date and relevant, storing the data on the appropriate ATG system. With the Theatre Director develop a regime of planned maintenance, testing and inspection for all aspects of the venue. Staff Development, Training and Communication Develop a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development, and training. This includes our permanently contracted technical and maintenance staff and our Stage Door team. Recruit, train, appraise and manage your team to ensure business and individual objectives are achieved. Lead on staff training and development and ensure that appropriate technical, facilities and safety training is delivered. Lead on all other personnel matters relating to your team. Ensure all ATGE's HR policies and procedures are met and implemented. In conjunction with the Venue Administrator, ensure all personnel changes or updates for the BOH employees are processed in accordance with the company's procedures. Co-ordinate timesheets (and relevant ATGE systems), ensuring that they are correct and ready for processing by the Administrator. To ensure the timesheets adhere to agreed (and costed) staffing calls. Ensure regular and effective communication across your team. Set up regular team meetings to ensure the team is well informed and motivated. To also communicate company information, procedures, and goals. Your skills, qualities, and experience. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We welcome transferable skills from other industries. We are able to provide training where necessary. Essential IOSHH Certificate, First Aid, Fire Marshal Risk qualifications Working at Height Harness and Rescue and Pyrotechnics qualifications Extensive experience of managing technical teams within live performance venues. Experience in staff management, leadership, training, and supervision. Experience in safety legislation, implementation of safe systems and developing safety culture. . click apply for full job details
24/08/2026
Full time
Technical and Buildings Manager - Richmond Theatre, London Richmond Theatre is seeking an experienced Technical & Building professional to lead a skilled and dedicated team while overseeing one of the UK's most beautiful historic theatres. Located in the heart of Richmond, this stunning 126-year-old venue presents a diverse programme of productions throughout the year, including plays, musicals, dance, opera, talks, comedy, and the much-loved annual pantomime. Recent highlights have included acclaimed productions such as Prima Facie starring Jodie Comer, alongside memorable evenings with celebrated performers including Nick Mohammed, Dame Judi Dench and Sir Ian McKellen, to name a few. This is an exciting opportunity to play a key role in preserving and developing a landmark venue while supporting world-class live entertainment. You'll report to the Theatre Director and be responsible for the Technical, Maintenance and Stage Door teams. You'll also work closely with all Heads of Department, venue business management and central department colleagues (particularly Technical Operations, Risk Management and Property & Facilities). The Technical & Buildings Manager will maintain a cohesive, efficient, cost-effective and robust operational, technical and facilities maintenance structure at the theatre. They will ensure a high standard of day-to-day technical service, safety and welfare management, alongside property and facilities management, whilst always keeping the customers, the production and events at the heart of what they do. This will be achieved through effective management and leadership, excellent planning, budget management, and efficient scheduling of the theatre team. Please note, your role may involve working with children or vulnerable people. Key responsibilities Take the lead role in ensuring a cohesive, efficient, cost-effective, and robust technical and maintenance structure for the venue. Act as the main point of contact for Producers, Tour Managers and Contractors ensuring all visitors and companies receive the highest standards of customer service. Manage the implementation, monitoring and cultural approach to workplace safety and compliance across all the technical operations ensuring the business meets its requirements in accordance with Health & Safety at Work Regulations (1999) for venue employees, visiting companies, and third-party contractors. Play an active role in the venue senior management team participating in management meetings and contributing to the overall success of business. Manage building and technical expenditure and projects, and to ensure the building is presented to the highest standard day-to-day. Set a positive culture when it comes to managing Risk across the site, particularly with focus on safe delivery of BOH operations. Liaise and align work with ATG's central Group Operations team consisting of Property, Technical, Facilities, Risk and Procurement. Plan and report on all this work as appropriate. Technical Take the lead on all technical matters ensuring that all visiting companies receive a full technical service and that all shows, and events are presented to audiences at the highest standard possible. Lead the technical staff which will require an amount of time working on stage as an active member of the technical team. Work closely with productions and events to ensure their technical needs are met as economically as possible, always ensuring that these comply with agreed contractual terms. Work closely with colleagues in the building delivering events that sit in addition to the theatrical calendar, such as the Theatre Manager on private events and hires deliver and the Creative Learning and ATGE Inspire Producer on events and engagement activities. Plan as far ahead as possible ensuring all technical personnel are scheduled efficiently and effectively and produce and approve rosters in good time. Ensure budgets are met and all regulations and good practice adhered to. Ensure that the producers, event managers, and production teams receive the highest standards of customer care. Act as the primary contact point for all pre-production event meetings and communications ensuring that accurate information regarding technical, production and health and safety requirements are supplied in advance and actioned. Play an active role in ATGE-wide technical, production and health and safety activities. Safety, Health, Welfare Manage the implementation and monitoring of procedures and facilities in accordance with Health & Safety at Work Regulations (1999) for theatre employees and visiting companies, ensuring that safety culture is high on the agenda of all staff and that continuous improvement is always reached for. Lead on all building and technical safety and welfare matters relating to the venue. Work with the Theatre Director and other senior management to ensure all operations and procedures within the theatre meet current legislation, industry best working practices, and ATGE policies. Ensure all relevant processes are completed to an appropriate standard and documented to protect the company's interests. Ensure the building, permanent and temporary installations and loose equipment is tested and inspected in accordance with relevant legislation, best practice, and ATGE guidance. Lead on the development and monitoring of risk assessments relating to the building, plant, and technical operations. Ensure that suitable levels of competencies for staff and third parties can be demonstrated for any works being undertaken. Budget and Finance Along with the Theatre Director prepare all budgets relating to your areas of operation and then ensure that these budgets are achieved, reviewed regularly, and reported on. Be responsible for all purchases and investment relating to the building, facilities, and technical works. Ensure that materials and services required by the technical and maintenance team are ordered in accordance with the company's approved procedures, supplying information for accounts and calculating contra charges. Maintenance and Facilities Management Ensure that the property, soft & hard services, plant, and equipment relating to Richmond Theatre is maintained, tested, inspected, and presented to the highest standard. Align with group policies and procedures on day-to-day planned and preventative maintenance. Prepare and update maintenance plans to facilitate the planning of investment across the venue; align with group contracts and centralised policies and procedures across technical, FM, property, and risk. Ensure that the building is presented to the highest standards, and that the building is always safe for use by our staff and costumers. Ensure that all plant, services, and equipment is maintained, fit for purpose and in-line with legislation, best practice and ATGE guidance. Project manage and /or support the delivery of repair/capital investment projects along with Theatre Director, ATGE property team, head of FM or head of technical operations as appropriate. Maintain technical, facilities and building records, drawings, O+Ms and general information ensuring that information is up to date and relevant, storing the data on the appropriate ATG system. With the Theatre Director develop a regime of planned maintenance, testing and inspection for all aspects of the venue. Staff Development, Training and Communication Develop a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development, and training. This includes our permanently contracted technical and maintenance staff and our Stage Door team. Recruit, train, appraise and manage your team to ensure business and individual objectives are achieved. Lead on staff training and development and ensure that appropriate technical, facilities and safety training is delivered. Lead on all other personnel matters relating to your team. Ensure all ATGE's HR policies and procedures are met and implemented. In conjunction with the Venue Administrator, ensure all personnel changes or updates for the BOH employees are processed in accordance with the company's procedures. Co-ordinate timesheets (and relevant ATGE systems), ensuring that they are correct and ready for processing by the Administrator. To ensure the timesheets adhere to agreed (and costed) staffing calls. Ensure regular and effective communication across your team. Set up regular team meetings to ensure the team is well informed and motivated. To also communicate company information, procedures, and goals. Your skills, qualities, and experience. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We welcome transferable skills from other industries. We are able to provide training where necessary. Essential IOSHH Certificate, First Aid, Fire Marshal Risk qualifications Working at Height Harness and Rescue and Pyrotechnics qualifications Extensive experience of managing technical teams within live performance venues. Experience in staff management, leadership, training, and supervision. Experience in safety legislation, implementation of safe systems and developing safety culture. . click apply for full job details
Heritage Building & Facilities Manager Battersea Arts Centre are looking for an experienced Heritage Building and Facilities Manager to join our Operations Team. You'll lead the day-to-day care and maintenance of our iconic Grade ll listed building, ensuring it's safe, welcoming and well-maintained for visitors and staff. Working closely across the organisation, you'll oversee building maintenance, contractor maintenance, contractor management, health and safety compliance and sustainability, helping to preserve one of London's most unique creative spaces. Click here to apply Applications close 10pm Sunday 30 August 2026. Successful shortlisted applicants will be invited to attend an initial interview on the week commencing 14 September 2026. We can provide a BSL interpreter if required. The Role Responsible to: General Manager Working Closely with: Senior Operations Manager, Visitor Experience and Communities Manager, Senior Events Delivery Manager, Building Hires Manager, Head of Production and Technical and Duty Managers. Responsible for: Building Maintenance Technician and supervision of external contractors. This role will be part of BAC's Operations Team. It may be expected to contribute to a range of workstreams, but the role will primarily lead on all our building operations work as set out below. General Description The Heritage Building & Facilities Manager will oversee the day-to-day building operations of Battersea Arts Centre. As a busy and vibrant arts, community and events space this role will be key in preserving and enhancing this iconic venue's charm and atmosphere. This role will ensure this historic Grade II listed RIBA award winning building, and its private road and community garden are maintained to the highest standards of safety, cleanliness, and functionality. As the Building Manager, you will drive our sustainability commitments through the development of innovative and environmentally conscious practices. We are seeking a Building Manager who is passionate about the care, upkeep and development of our venue to enhance the overall experience for both visitors and staff. This role alongside other Operational Managers will respond and oversee emergency call outs and may be called on out of hours as we are an operational building and open to the public. The culture at BAC is a collaborative and open one. We work in an open plan space with no closed private offices and frequently work across teams and roles. We are lucky to have an outdoor terrace adjoined to the office which is particularly nice in the summer months. There's a good culture of people taking lunch breaks away from desks and two equipped kitchen and eating areas where the team tend to spend their down time. We organise regular social events and things can get competitive at our annual sports day and Christmas quiz. Though to be clear, spectating is respected as much as taking part here at BAC! Role Responsibilities Strategic/Project Delivery Manage day-to-day operations of upkeep and maintenance across BAC's building, private road, and community garden Foster a culture of continuous improvement. Maintain all facilities to meet customer service standards and health & safety regulations Monitor and deliver the Planned Preventative Maintenance (PPM) schedule Keep administration, record keeping, invoicing and inspections up to date and fit for purpose for the annual health and safety audit Develop and implement new systems as necessary. Ensure clear and timely H&S reporting Whenever practicable, personally maintain and repair facilities (plumbing, electrics, painting, etc.) avoiding significant contractor costs Ensure the building is fully complaint in all areas of health & safety, licensing requirements are fulfilled, and buildings and facilities comply with all statutory duties and general best practice Oversee and strategically engage with sustainability reporting and carbon footprint improvements. Team and Collaboration Line manage and support the Building Maintenance Technician ensure any areas for development and training are identified and addressed Supervise the Building Maintenance Technician's work schedule and rota to support business needs Act as the main point of contact for internal queries about building maintenance Attend weekly delivery meetings and share information across teams Manage and monitor the maintenance ticket system and ensure requests raised by colleagues are promptly and efficiently resolved Develop and maintain relationships with key contractors (housekeeping, lift servicing, fire & security) Collaborate with the Inclusion Manager to enhance BAC's facilities to enable better access for all in line with BAC's commitment as a 'Proactively Inclusive Venue' Coordinate with delivery, programming, and events teams to ensure consistent upkeep of spaces which supports smooth operations. Skills Contribution Lead on sustainability across BAC's operations, identifying challenges and sourcing solutions in collaboration with teams. Deliver annual environmental reporting and monitor energy usage and waste management Oversee improvements to building infrastructure and equipment to support sustainability goals Regularly review contracts and compliance certification Manage the Asset Management System and coordinate across teams Manage and maintain the building's systems and services including the BMS, internet, network and hardware; waste and recycling facilities; pest control; CCTV; ventilation and dampers; plant; and lifts Working alongside the General Manager and Operational Managers, to ensure there are robust safety procedures in place for teams working in the venue Contribute to the planned BMS upgrade project to consolidate heating systems for improved efficiency. Business Delivery Oversee weekly checks of all internal and external building areas, ensuring findings are recorded and preventative maintenance is planned and delivered Ensure compliance testing is completed (e.g. water, electrical, fire safety, emergency lighting), coordinating with the Technician and contractors Lead sustainability monitoring and reporting, working with managers to improve practices across the organisation Ensure systems are in place for the effective upkeep of equipment, supplies, and COSHH facilities with delivery by the Technician or contractors. Arranging regular clear outs of old, broken or unwanted equipment Act as a keyholder and respond to building emergencies when required, including occasional out-of-hours support. Occasional morning, evening and weekend work to support maintenance outside of operational hours Manage service contractors and maintain the approved suppliers list for routine and emergency maintenance Supervise external contractors to ensure safe, professional, and high-standard delivery of work Support the delivery and upkeep of artists' bedrooms in collaboration with relevant teams. General Tasks Be an active participant in BAC's wider creative life, attending performances and events, and supporting the venue's public-facing activities. Contribute to staff meetings, cross-team collaborations, and organisational initiatives that support BAC's mission and continuous improvement culture. Maintain professional development, staying informed of trends in hospitality, retail, and event services to bring fresh ideas and improvements. Ensure that BAC's values of inclusivity, sustainability, and generosity are reflected in all aspects of your work and team leadership. Undertake any other duties as reasonably required by the leadership of BAC Person Specification When we shortlist, we use these criteria to select the best candidates. Knowledge: the understanding of a subject or information that a candidate has Essential: Strong knowledge of health & safety legislation and best practice procedures in building maintenance; Good understanding of the safe and effective use of power and hand tools; An interest in sustainable practices; Desirable: Understanding of statutory compliance including EIRC fixed wiring and emergency lighting test reports; Knowledge of sustainability management; Knowledge of maintenance care practice standards in a listed heritage site; Experience: the practical application of the knowledge that a candidate has acquired through working or living Essential Practical experience of managing maintenance and external supplier contracts; Practical experience in managing premises and facilities operations in a public venue; Practical experience in one or more of the following skillsets: general repairs, painting and decorating, electrical, joinery and plumbing; Desirable: Experience in maintaining an outdoor garden space or heritage building; Experience working in a venue that champions accessibility; Experience of managing a BMS system; Skills: the specific abilities that a candidate has acquired through practice or training Essential: . click apply for full job details
24/08/2026
Full time
Heritage Building & Facilities Manager Battersea Arts Centre are looking for an experienced Heritage Building and Facilities Manager to join our Operations Team. You'll lead the day-to-day care and maintenance of our iconic Grade ll listed building, ensuring it's safe, welcoming and well-maintained for visitors and staff. Working closely across the organisation, you'll oversee building maintenance, contractor maintenance, contractor management, health and safety compliance and sustainability, helping to preserve one of London's most unique creative spaces. Click here to apply Applications close 10pm Sunday 30 August 2026. Successful shortlisted applicants will be invited to attend an initial interview on the week commencing 14 September 2026. We can provide a BSL interpreter if required. The Role Responsible to: General Manager Working Closely with: Senior Operations Manager, Visitor Experience and Communities Manager, Senior Events Delivery Manager, Building Hires Manager, Head of Production and Technical and Duty Managers. Responsible for: Building Maintenance Technician and supervision of external contractors. This role will be part of BAC's Operations Team. It may be expected to contribute to a range of workstreams, but the role will primarily lead on all our building operations work as set out below. General Description The Heritage Building & Facilities Manager will oversee the day-to-day building operations of Battersea Arts Centre. As a busy and vibrant arts, community and events space this role will be key in preserving and enhancing this iconic venue's charm and atmosphere. This role will ensure this historic Grade II listed RIBA award winning building, and its private road and community garden are maintained to the highest standards of safety, cleanliness, and functionality. As the Building Manager, you will drive our sustainability commitments through the development of innovative and environmentally conscious practices. We are seeking a Building Manager who is passionate about the care, upkeep and development of our venue to enhance the overall experience for both visitors and staff. This role alongside other Operational Managers will respond and oversee emergency call outs and may be called on out of hours as we are an operational building and open to the public. The culture at BAC is a collaborative and open one. We work in an open plan space with no closed private offices and frequently work across teams and roles. We are lucky to have an outdoor terrace adjoined to the office which is particularly nice in the summer months. There's a good culture of people taking lunch breaks away from desks and two equipped kitchen and eating areas where the team tend to spend their down time. We organise regular social events and things can get competitive at our annual sports day and Christmas quiz. Though to be clear, spectating is respected as much as taking part here at BAC! Role Responsibilities Strategic/Project Delivery Manage day-to-day operations of upkeep and maintenance across BAC's building, private road, and community garden Foster a culture of continuous improvement. Maintain all facilities to meet customer service standards and health & safety regulations Monitor and deliver the Planned Preventative Maintenance (PPM) schedule Keep administration, record keeping, invoicing and inspections up to date and fit for purpose for the annual health and safety audit Develop and implement new systems as necessary. Ensure clear and timely H&S reporting Whenever practicable, personally maintain and repair facilities (plumbing, electrics, painting, etc.) avoiding significant contractor costs Ensure the building is fully complaint in all areas of health & safety, licensing requirements are fulfilled, and buildings and facilities comply with all statutory duties and general best practice Oversee and strategically engage with sustainability reporting and carbon footprint improvements. Team and Collaboration Line manage and support the Building Maintenance Technician ensure any areas for development and training are identified and addressed Supervise the Building Maintenance Technician's work schedule and rota to support business needs Act as the main point of contact for internal queries about building maintenance Attend weekly delivery meetings and share information across teams Manage and monitor the maintenance ticket system and ensure requests raised by colleagues are promptly and efficiently resolved Develop and maintain relationships with key contractors (housekeeping, lift servicing, fire & security) Collaborate with the Inclusion Manager to enhance BAC's facilities to enable better access for all in line with BAC's commitment as a 'Proactively Inclusive Venue' Coordinate with delivery, programming, and events teams to ensure consistent upkeep of spaces which supports smooth operations. Skills Contribution Lead on sustainability across BAC's operations, identifying challenges and sourcing solutions in collaboration with teams. Deliver annual environmental reporting and monitor energy usage and waste management Oversee improvements to building infrastructure and equipment to support sustainability goals Regularly review contracts and compliance certification Manage the Asset Management System and coordinate across teams Manage and maintain the building's systems and services including the BMS, internet, network and hardware; waste and recycling facilities; pest control; CCTV; ventilation and dampers; plant; and lifts Working alongside the General Manager and Operational Managers, to ensure there are robust safety procedures in place for teams working in the venue Contribute to the planned BMS upgrade project to consolidate heating systems for improved efficiency. Business Delivery Oversee weekly checks of all internal and external building areas, ensuring findings are recorded and preventative maintenance is planned and delivered Ensure compliance testing is completed (e.g. water, electrical, fire safety, emergency lighting), coordinating with the Technician and contractors Lead sustainability monitoring and reporting, working with managers to improve practices across the organisation Ensure systems are in place for the effective upkeep of equipment, supplies, and COSHH facilities with delivery by the Technician or contractors. Arranging regular clear outs of old, broken or unwanted equipment Act as a keyholder and respond to building emergencies when required, including occasional out-of-hours support. Occasional morning, evening and weekend work to support maintenance outside of operational hours Manage service contractors and maintain the approved suppliers list for routine and emergency maintenance Supervise external contractors to ensure safe, professional, and high-standard delivery of work Support the delivery and upkeep of artists' bedrooms in collaboration with relevant teams. General Tasks Be an active participant in BAC's wider creative life, attending performances and events, and supporting the venue's public-facing activities. Contribute to staff meetings, cross-team collaborations, and organisational initiatives that support BAC's mission and continuous improvement culture. Maintain professional development, staying informed of trends in hospitality, retail, and event services to bring fresh ideas and improvements. Ensure that BAC's values of inclusivity, sustainability, and generosity are reflected in all aspects of your work and team leadership. Undertake any other duties as reasonably required by the leadership of BAC Person Specification When we shortlist, we use these criteria to select the best candidates. Knowledge: the understanding of a subject or information that a candidate has Essential: Strong knowledge of health & safety legislation and best practice procedures in building maintenance; Good understanding of the safe and effective use of power and hand tools; An interest in sustainable practices; Desirable: Understanding of statutory compliance including EIRC fixed wiring and emergency lighting test reports; Knowledge of sustainability management; Knowledge of maintenance care practice standards in a listed heritage site; Experience: the practical application of the knowledge that a candidate has acquired through working or living Essential Practical experience of managing maintenance and external supplier contracts; Practical experience in managing premises and facilities operations in a public venue; Practical experience in one or more of the following skillsets: general repairs, painting and decorating, electrical, joinery and plumbing; Desirable: Experience in maintaining an outdoor garden space or heritage building; Experience working in a venue that champions accessibility; Experience of managing a BMS system; Skills: the specific abilities that a candidate has acquired through practice or training Essential: . click apply for full job details
Membership Officer Location: Swanley, Kent - Hybrid Salary: £30,000 - £33,000 per annum Vacancy Type: Permanent, Full Time (Monday to Friday (9:00am - 5:00pm) The organisation is a membership and social partnership organisation established in 1968 by the Electrical Contractors Association and Unite the Union. The vision is: "Building on the principle of partnership, the parties to the organisation - the ECA and Unite the Union - are committed to ensuring the electrical contracting industry develops the most effective industrial relations and safety standards and practices in the electrotechnical sector." The organisation is responsible for the effective administration and promotion of the organisation sectoral collective agreement (including National Working Rules) and the Electrotechnical Certification Scheme in England, Wales and Northern Ireland. It also plays a prominent influencing role in relation to electrotechnical skills, training and labour market co-ordination. The electrical contracting industry comprises micro businesses to large national contractors. It is mainly engaged in the built environment and construction industry and undertakes a wide variety of work ranging from a simple electrical installation in a private house to the electrical work associated with the construction of a nuclear power station. Job Overview Act as a first point of contact for membership enquiries by telephone and email, providing clear information and timely follow-up. Support prospective members from initial enquiry through to completed application, ensuring requirements are explained accurately and records are kept up to date. Develop a sound working knowledge of the organisation membership criteria, processes, benefits and associated services. Maintain accurate membership records on the Customer Relationship Manager system and support improvements in data quality, reporting and workflow. Support the Head of Membership and Engagement with member retention activity, recruitment campaigns and employer engagement planning. Work with colleagues in Marketing and Communications to help prepare consistent membership materials, campaign updates and engagement information. Assist with surveys, feedback activity and market research to understand member needs, satisfaction and opportunities for improvement. Represent the organisation professionally at internal and external meetings, forums and events where required. Help present the benefits of the organisation membership to prospective employers, including preparation of supporting information and follow-up actions. Contribute to process improvements that reduce avoidable administration, improve the member experience and support more efficient working. Person Specification This role will suit a professional, organised and approachable individual with experience in customer service, administration or business support, and the ability to work accurately with member records, enquiries and follow-up actions. The postholder will need strong communication skills, good attention to detail and the confidence to engage with employers and colleagues. Experience in a membership organisation, trade association, construction, electrotechnical or employer-facing environment would be advantageous. Knowledge and Experience Experience in a customer-facing, administrative or business support role, with responsibility for handling enquiries, maintaining records and following processes accurately. Understanding of good customer service, accurate record keeping and the importance of consistent processes. Ability to develop knowledge of the organisation membership criteria, processes, benefits and associated services. Experience of using Microsoft Office and CRM or database systems. Experience in a membership, trade association, construction, electrotechnical or employer-facing environment would be desirable. Skills and Abilities Clear verbal and written communication skills, with the ability to explain information accurately and professionally. Good organisational skills, attention to detail and the ability to manage follow-up actions. Confidence supporting presentations, engagement materials, feedback activity and process improvement where required. Behaviours and Styles Professional, approachable and self-motivated. Able to use initiative appropriately while working within agreed processes. The role will be based at the organisation's offices in Swanley, Kent and will report to the Head of Membership and Engagement. Consideration will be given to hybrid working in line with business needs. Why Join the organisation? Work in a collaborative, mission-led environment committed to quality and service. Enjoy a competitive salary and a generous benefits package including: Pension - post-probation - 5% employee contribution and 12.5% employer contribution, which includes a death in service provision after minimum employment period Post probation - Private Medical Cover including medical history disregard, and periodic medical screening Life assurance - four times pensionable salary Sick pay - 4 weeks full pay, followed by SSP, up to 12 weeks full pay plus 16 weeks SSP after 12 months continuous service Travel - all expenses paid by the organisation for travel which is not to the organisation office in Swanley, as well as any travel, accommodation and expenses for overnight stays required Due to the volume of applications, they may not be able to contact all applicants. If you have not been contacted a week after the closing date, please consider your application unsuccessful on this occasion. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
24/08/2026
Full time
Membership Officer Location: Swanley, Kent - Hybrid Salary: £30,000 - £33,000 per annum Vacancy Type: Permanent, Full Time (Monday to Friday (9:00am - 5:00pm) The organisation is a membership and social partnership organisation established in 1968 by the Electrical Contractors Association and Unite the Union. The vision is: "Building on the principle of partnership, the parties to the organisation - the ECA and Unite the Union - are committed to ensuring the electrical contracting industry develops the most effective industrial relations and safety standards and practices in the electrotechnical sector." The organisation is responsible for the effective administration and promotion of the organisation sectoral collective agreement (including National Working Rules) and the Electrotechnical Certification Scheme in England, Wales and Northern Ireland. It also plays a prominent influencing role in relation to electrotechnical skills, training and labour market co-ordination. The electrical contracting industry comprises micro businesses to large national contractors. It is mainly engaged in the built environment and construction industry and undertakes a wide variety of work ranging from a simple electrical installation in a private house to the electrical work associated with the construction of a nuclear power station. Job Overview Act as a first point of contact for membership enquiries by telephone and email, providing clear information and timely follow-up. Support prospective members from initial enquiry through to completed application, ensuring requirements are explained accurately and records are kept up to date. Develop a sound working knowledge of the organisation membership criteria, processes, benefits and associated services. Maintain accurate membership records on the Customer Relationship Manager system and support improvements in data quality, reporting and workflow. Support the Head of Membership and Engagement with member retention activity, recruitment campaigns and employer engagement planning. Work with colleagues in Marketing and Communications to help prepare consistent membership materials, campaign updates and engagement information. Assist with surveys, feedback activity and market research to understand member needs, satisfaction and opportunities for improvement. Represent the organisation professionally at internal and external meetings, forums and events where required. Help present the benefits of the organisation membership to prospective employers, including preparation of supporting information and follow-up actions. Contribute to process improvements that reduce avoidable administration, improve the member experience and support more efficient working. Person Specification This role will suit a professional, organised and approachable individual with experience in customer service, administration or business support, and the ability to work accurately with member records, enquiries and follow-up actions. The postholder will need strong communication skills, good attention to detail and the confidence to engage with employers and colleagues. Experience in a membership organisation, trade association, construction, electrotechnical or employer-facing environment would be advantageous. Knowledge and Experience Experience in a customer-facing, administrative or business support role, with responsibility for handling enquiries, maintaining records and following processes accurately. Understanding of good customer service, accurate record keeping and the importance of consistent processes. Ability to develop knowledge of the organisation membership criteria, processes, benefits and associated services. Experience of using Microsoft Office and CRM or database systems. Experience in a membership, trade association, construction, electrotechnical or employer-facing environment would be desirable. Skills and Abilities Clear verbal and written communication skills, with the ability to explain information accurately and professionally. Good organisational skills, attention to detail and the ability to manage follow-up actions. Confidence supporting presentations, engagement materials, feedback activity and process improvement where required. Behaviours and Styles Professional, approachable and self-motivated. Able to use initiative appropriately while working within agreed processes. The role will be based at the organisation's offices in Swanley, Kent and will report to the Head of Membership and Engagement. Consideration will be given to hybrid working in line with business needs. Why Join the organisation? Work in a collaborative, mission-led environment committed to quality and service. Enjoy a competitive salary and a generous benefits package including: Pension - post-probation - 5% employee contribution and 12.5% employer contribution, which includes a death in service provision after minimum employment period Post probation - Private Medical Cover including medical history disregard, and periodic medical screening Life assurance - four times pensionable salary Sick pay - 4 weeks full pay, followed by SSP, up to 12 weeks full pay plus 16 weeks SSP after 12 months continuous service Travel - all expenses paid by the organisation for travel which is not to the organisation office in Swanley, as well as any travel, accommodation and expenses for overnight stays required Due to the volume of applications, they may not be able to contact all applicants. If you have not been contacted a week after the closing date, please consider your application unsuccessful on this occasion. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Facilities Officer Croydon Almshouses South Croydon Permanent £39,800 per annum 37.5 hours per week About us There aren't many organisations that can say they've been serving their community for over 550 years. Croydon Almshouses (CA) can and we're proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place. Since 1447, we've provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we've also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough. Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon. To help us deliver this, we're recruiting an experienced Facilities Officer, to support the Property & Estates Manager (PEM) in the day-to-day operation and management of its almshouses and the wider CA Investment Property Portfolio. Essential criteria: A proven track record of experience working within facilities management and property maintenance Experience of coordinating and monitoring contractors and ensuring works are completed to an appropriate standard Experience of carrying out inspections, identifying defects and maintaining accurate records Understanding of building maintenance programmes Knowledge of health and safety requirements, fire safety, water hygiene, asbestos awareness, COSHH and general building compliance Legionella Awareness Training and Fire Safety Awareness training Interested? If you are an experienced Facilities Officer wanting to provide high level support at an ambitious local organisation, we'd love to hear from you. Apply now to become Croydon Almshouses' next Facilities Officer and help create thriving communities where people can live with dignity and independence. Closing date: Thursday 3rd September, 9am Interview date: Monday 14th September, in person Application process: CV and covering letter addressing why you would like to join Croydon Almshouses and how you meet the key criteria in the person specification (max 2-pages).
24/08/2026
Full time
Facilities Officer Croydon Almshouses South Croydon Permanent £39,800 per annum 37.5 hours per week About us There aren't many organisations that can say they've been serving their community for over 550 years. Croydon Almshouses (CA) can and we're proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place. Since 1447, we've provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we've also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough. Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon. To help us deliver this, we're recruiting an experienced Facilities Officer, to support the Property & Estates Manager (PEM) in the day-to-day operation and management of its almshouses and the wider CA Investment Property Portfolio. Essential criteria: A proven track record of experience working within facilities management and property maintenance Experience of coordinating and monitoring contractors and ensuring works are completed to an appropriate standard Experience of carrying out inspections, identifying defects and maintaining accurate records Understanding of building maintenance programmes Knowledge of health and safety requirements, fire safety, water hygiene, asbestos awareness, COSHH and general building compliance Legionella Awareness Training and Fire Safety Awareness training Interested? If you are an experienced Facilities Officer wanting to provide high level support at an ambitious local organisation, we'd love to hear from you. Apply now to become Croydon Almshouses' next Facilities Officer and help create thriving communities where people can live with dignity and independence. Closing date: Thursday 3rd September, 9am Interview date: Monday 14th September, in person Application process: CV and covering letter addressing why you would like to join Croydon Almshouses and how you meet the key criteria in the person specification (max 2-pages).
Make London's Skyline Safer, Smarter and More Striking At Spectrum Specialist Support, we do not simply maintain buildings. We help protect London's skyline. From cutting-edge skyscrapers and historic landmarks to Georgian townhouses and Brutalist icons, we keep some of the capital's most recognisable buildings safe, compliant and looking their best. For more than 20 years, we have been at the forefront of façade restoration and specialist cleaning. Combining patented 3D technology with expert rope-access capabilities, we deliver complex projects that few other companies can take on. Our mission is simple: to transform and protect building exteriors while setting the highest standards for safety, innovation and visual impact. We are now looking for an exceptional Field People, Project & Client Operations Lead to take ownership of project delivery across London and beyond. This is not a typical Site Manager role. Leading small, specialist teams of two to four people, you will bring together project management, people leadership, client relationships and project administration to ensure every job runs smoothly, every team performs at its best and every client receives an outstanding service. Ready to put your skills to work in a role with real variety, responsibility and impact? A full UK driving licence is essential. This is a full-time, permanent position. The Role at a Glance Field Project Operations Manager Location: Sites across London Salary: £45,000 - £50,000 Benefits: Company vehicle, 25 days' holiday plus bank holidays, training and development opportunities Company values: Integrity, Attention to Detail, Fun, Innovation and Adaptability Company mission: Building Maintenance Without Limits Relevant backgrounds may include: Office Management, Operations Management, Facilities Management, Commercial Property, Building Maintenance and Property or Site Administration. Key skills: Administration and IT systems, reporting and process management, client management, team leadership, conflict resolution, project planning and health and safety. Not Your Typical Site Manager Role Forget the traditional image of a Site Manager responsible for one function within a large construction team. This role is very different. You will lead small, focused teams of three or four people and take personal ownership of the responsibilities that would usually be divided across a much larger operation. This includes client liaison, administration, reporting, IT systems, planning and people management. That is why we are not simply looking for someone with a traditional construction background. We need an individual who is highly capable in an office environment, confident using systems, managing paperwork and following processes, while also being comfortable standing in front of a team, giving clear direction and holding people accountable when required. This position may suit an experienced Office or Operations Manager who is ready to take their leadership skills into a field-based environment just as much as it would suit a conventional Site Manager. The Opportunity As our Field People, Project & Client Operations Lead, you will be at the heart of Spectrum's external building maintenance projects. This is a practical leadership position in which you will ensure that our services are delivered safely, efficiently and to the exceptional standards our clients expect. You will have significant autonomy and will not have a large support team to rely on. Your responsibilities will include: • Planning and delivery - Developing project and valuation plans that keep work on schedule, within budget and fully compliant. • Administration, systems and reporting - Taking ownership of the administration, IT systems and reporting needed to keep teams, projects and clients aligned. • Team leadership - Managing specialist subcontractors and employees across multiple sites, providing clear direction and addressing issues before they escalate. • Health and safety - Promoting and maintaining high health and safety standards through training, monitoring and proactive management. • Problem-solving - Responding to challenges quickly and constructively, identifying solutions and escalating matters where necessary. • Conflict management - Remaining neutral, addressing disagreements early and preventing team politics from affecting project delivery. • Performance reporting - Providing clear and accurate updates on progress, productivity, costs and client satisfaction. About You We are looking for someone who combines outstanding administrative ability with the confidence to lead people directly. You will be: • A strong and confident user of Microsoft Office, particularly Excel and Word. • Comfortable taking full ownership of reporting, record-keeping and project administration without requiring extensive support. • Experienced in managing and directing small teams of employees, subcontractors or both. • Confident giving clear instructions, setting expectations and holding people accountable. • Able to address conflict early, remain impartial and avoid being drawn into taking sides. • Experienced in managing multiple sites or external building maintenance works. A background in construction, facilities management or property would be beneficial, although it is not essential where strong administrative and leadership skills can be demonstrated. • Highly organised, with excellent project planning and time management skills. • An effective communicator who can engage confidently with site teams, clients and board-level stakeholders. • Commercially aware, ideally with experience valuing works for accounting purposes. Applications are also welcome from fast learners who are comfortable working with numbers and systems. • Proactive, adaptable and able to perform well under pressure. • Willing to challenge established ways of working and identify better solutions. • In possession of a full UK driving licence. Why Join Spectrum? • Unique expertise - Work alongside some of London's leading façade specialists and contribute to projects that few other companies can deliver. • Visible impact - Play an important role in protecting and enhancing the skyline of one of the world's greatest cities. • Reward and recognition - Receive a competitive salary, a discretionary bonus and paid training opportunities. • Freedom and mobility - A company vehicle will be provided, allowing you to travel between sites across London. • Supportive culture - Join a values-led business built on Integrity, Attention to Detail, Fun, Innovation and Adaptability. What We Offer • £45,000 - £50,000 annual salary. • Discretionary bonus scheme. • Company commercial vehicle. • 25 days' holiday plus bank holidays, or time off in lieu where applicable. • Discretionary training and professional development opportunities. • The opportunity to join a business pioneering Building Maintenance Without Limits. If you are an organised, administratively confident leader who is ready to manage small teams and high-profile projects with genuine autonomy, apply today. Help Spectrum make London's buildings safer, fully compliant and visually outstanding. Application Privacy Notice We take your privacy seriously. During the recruitment process, you may be contacted by email, text message or telephone. Your personal data will be processed by our recruitment partner, RR Recruitment Revolution, on the basis of its legitimate interests in managing and fulfilling the recruitment process. Please refer to the Data Privacy Policy and Privacy Notice on the Recruitment Revolution website for further information.
24/08/2026
Full time
Make London's Skyline Safer, Smarter and More Striking At Spectrum Specialist Support, we do not simply maintain buildings. We help protect London's skyline. From cutting-edge skyscrapers and historic landmarks to Georgian townhouses and Brutalist icons, we keep some of the capital's most recognisable buildings safe, compliant and looking their best. For more than 20 years, we have been at the forefront of façade restoration and specialist cleaning. Combining patented 3D technology with expert rope-access capabilities, we deliver complex projects that few other companies can take on. Our mission is simple: to transform and protect building exteriors while setting the highest standards for safety, innovation and visual impact. We are now looking for an exceptional Field People, Project & Client Operations Lead to take ownership of project delivery across London and beyond. This is not a typical Site Manager role. Leading small, specialist teams of two to four people, you will bring together project management, people leadership, client relationships and project administration to ensure every job runs smoothly, every team performs at its best and every client receives an outstanding service. Ready to put your skills to work in a role with real variety, responsibility and impact? A full UK driving licence is essential. This is a full-time, permanent position. The Role at a Glance Field Project Operations Manager Location: Sites across London Salary: £45,000 - £50,000 Benefits: Company vehicle, 25 days' holiday plus bank holidays, training and development opportunities Company values: Integrity, Attention to Detail, Fun, Innovation and Adaptability Company mission: Building Maintenance Without Limits Relevant backgrounds may include: Office Management, Operations Management, Facilities Management, Commercial Property, Building Maintenance and Property or Site Administration. Key skills: Administration and IT systems, reporting and process management, client management, team leadership, conflict resolution, project planning and health and safety. Not Your Typical Site Manager Role Forget the traditional image of a Site Manager responsible for one function within a large construction team. This role is very different. You will lead small, focused teams of three or four people and take personal ownership of the responsibilities that would usually be divided across a much larger operation. This includes client liaison, administration, reporting, IT systems, planning and people management. That is why we are not simply looking for someone with a traditional construction background. We need an individual who is highly capable in an office environment, confident using systems, managing paperwork and following processes, while also being comfortable standing in front of a team, giving clear direction and holding people accountable when required. This position may suit an experienced Office or Operations Manager who is ready to take their leadership skills into a field-based environment just as much as it would suit a conventional Site Manager. The Opportunity As our Field People, Project & Client Operations Lead, you will be at the heart of Spectrum's external building maintenance projects. This is a practical leadership position in which you will ensure that our services are delivered safely, efficiently and to the exceptional standards our clients expect. You will have significant autonomy and will not have a large support team to rely on. Your responsibilities will include: • Planning and delivery - Developing project and valuation plans that keep work on schedule, within budget and fully compliant. • Administration, systems and reporting - Taking ownership of the administration, IT systems and reporting needed to keep teams, projects and clients aligned. • Team leadership - Managing specialist subcontractors and employees across multiple sites, providing clear direction and addressing issues before they escalate. • Health and safety - Promoting and maintaining high health and safety standards through training, monitoring and proactive management. • Problem-solving - Responding to challenges quickly and constructively, identifying solutions and escalating matters where necessary. • Conflict management - Remaining neutral, addressing disagreements early and preventing team politics from affecting project delivery. • Performance reporting - Providing clear and accurate updates on progress, productivity, costs and client satisfaction. About You We are looking for someone who combines outstanding administrative ability with the confidence to lead people directly. You will be: • A strong and confident user of Microsoft Office, particularly Excel and Word. • Comfortable taking full ownership of reporting, record-keeping and project administration without requiring extensive support. • Experienced in managing and directing small teams of employees, subcontractors or both. • Confident giving clear instructions, setting expectations and holding people accountable. • Able to address conflict early, remain impartial and avoid being drawn into taking sides. • Experienced in managing multiple sites or external building maintenance works. A background in construction, facilities management or property would be beneficial, although it is not essential where strong administrative and leadership skills can be demonstrated. • Highly organised, with excellent project planning and time management skills. • An effective communicator who can engage confidently with site teams, clients and board-level stakeholders. • Commercially aware, ideally with experience valuing works for accounting purposes. Applications are also welcome from fast learners who are comfortable working with numbers and systems. • Proactive, adaptable and able to perform well under pressure. • Willing to challenge established ways of working and identify better solutions. • In possession of a full UK driving licence. Why Join Spectrum? • Unique expertise - Work alongside some of London's leading façade specialists and contribute to projects that few other companies can deliver. • Visible impact - Play an important role in protecting and enhancing the skyline of one of the world's greatest cities. • Reward and recognition - Receive a competitive salary, a discretionary bonus and paid training opportunities. • Freedom and mobility - A company vehicle will be provided, allowing you to travel between sites across London. • Supportive culture - Join a values-led business built on Integrity, Attention to Detail, Fun, Innovation and Adaptability. What We Offer • £45,000 - £50,000 annual salary. • Discretionary bonus scheme. • Company commercial vehicle. • 25 days' holiday plus bank holidays, or time off in lieu where applicable. • Discretionary training and professional development opportunities. • The opportunity to join a business pioneering Building Maintenance Without Limits. If you are an organised, administratively confident leader who is ready to manage small teams and high-profile projects with genuine autonomy, apply today. Help Spectrum make London's buildings safer, fully compliant and visually outstanding. Application Privacy Notice We take your privacy seriously. During the recruitment process, you may be contacted by email, text message or telephone. Your personal data will be processed by our recruitment partner, RR Recruitment Revolution, on the basis of its legitimate interests in managing and fulfilling the recruitment process. Please refer to the Data Privacy Policy and Privacy Notice on the Recruitment Revolution website for further information.
About Grand Junction and Paddington Development Trust Paddington Development Trust (PDT) is a registered charity working across North Paddington, delivering programmes in employment and enterprise, public health, culture and climate action in partnership with the NHS, the Greater London Authority, Westminster City Council and the National Lottery Community Fund. Grand Junction at St Mary Magdalene's is PDT's cultural and community venue. Our thriving public arts and music programme includes concerts, tours, family theatre, and talks. We engage local people through accessible arts and heritage activities that promote wellbeing, educational opportunities, and community cohesion. St Mary Magdalene's Church is a Grade I listed Victorian masterpiece by G.E. Street, architect of the Royal Courts of Justice, with a painted nave, a candlelit Undercroft, the hidden Neo-Gothic Chapel of St Sepulchre (a filming location for Les Misérables and a BBC Proms interview with Florence + the Machine), and an award-winning 2019 extension by Dow Jones Architects. The venue sits canal-side in Paddington, moments from the Bakerloo, Hammersmith & City and Elizabeth lines. It is leased by PDT Monday - Saturday to run as a venue and is also a working parish church of the Diocese of London, with exclusive church use on Sundays. Commercial revenue streams, including weddings, corporate events, film, TV and photography locations, and private hires, generate all-important income that is reinvested into the building and our community and education programmes. Purpose of the role Grand Junction offers a busy programme of classes, cultural events, heritage tours, and private hires. The Building Manager will line-manage the Facilities Assistant and work alongside the Venue Sales and Events Manager and others in the Grand Junction team, to ensure the building is operational and ready to support delivery of this busy programme. You will have overall responsibility for the maintenance, upkeep and repairs to Grand Junction, ensuring the provision of well-maintained and clean facilities for community, commercial and private hires and for all activities. You will lead on all building-related contracts and arrangements and liaise with private contractors. You will ensure that building meets all Health and Safety and Fire safety requirements at all times. Key responsibilities Maintenance and Management of the Grade I Listed Church and Extension Ensure that the building is maintained and cleaned to the highest standards within the budget available, meeting all statutory and health and safety requirements, so that it accommodates all staff, volunteers, community, hirers, and other users: Line-Manage the Facilities Assistant(s) and the casual facilities team to ensure the building is well-maintained and that all areas are set up for activities and events. Manage the relationship with all building maintenance contractors, ensuring they meet all of their contractual obligations, and that work is of a high standard Ensure that all regular statutory and health and safety checks (fire doors and exits, emergency lighting, fire alarm tests, fire drills, legionella tests etc.) are carried out and recorded Manage other supplier contracts and relationships e.g. intruder alarm, lift maintenance, cleaning contract etc. Ensure all equipment is maintained and tested regularly e.g. ventilation, heating, AV, water testing, etc. Identify required repairs to the fabric of the building or equipment and ensure that they are carried out promptly within available agreed budget or following agreement with the Creative and Community Director. Arranging for the completion of, or carrying out where necessary, routine maintenance tasks, minor repairs, DIY duties, and external grounds work as required. Ensuring all areas are maintained to a high standard of cleanliness, including undertaking light cleaning when needed. Monitoring the condition of external pathways, entrances, and outdoor areas so they remain accessible, well presented, and safe for visitors. Line Management Overall line management responsibility for the Facilities Assistant(s), including conducting regular support and supervision and annual appraisals in line with PDT policy. Ensure holidays and sick leave are recorded and that cover is available as required during periods of staff absence and/or larger events. Ensure the Facilities Assistant(s) perform to the maximum of their abilities, identifying and providing for any training or support needs. Health and Safety and Site Security Conducting regular security walk arounds to ensure the building is secure and reporting any issues. Supporting emergency procedures such as fire evacuation and counter terrorism measures and ensuring these are followed correctly during incidents. Helping embed Grand Junction's health and safety policies across the building, ensuring staff and visitors follow required protocols. Carrying out regular fire alarm testing and making sure colleagues understand the correct actions in the event of a fire. Responding appropriately and professionally to challenging behaviour on site. Completing scheduled health and safety checks and inspections in line with agreed guidelines. Contributing to the development and improvement of health, safety, and security systems as building use evolves. Participating in ongoing training to maintain up to date knowledge of relevant procedures. Event and Community Programme Set Up and Delivery Ensuring the setting up of spaces in a timely and accurate manner, including arranging furniture, equipment, and digital technology. Using the shared events calendar to plan weekly and monthly set ups and pack downs, coordinating with the Venue Sales and Events Manager where additional staffing is needed. Opening and closing the building as required. Ensuring the bar and stage are set-up for concerts and private events. Assisting in welcoming and supporting members of the public as part of the wider team. Working closely with café staff, the Venue Sales and Events Manager, and colleagues to ensure smooth and responsive service delivery. Meeting organisational requirements for DBS clearance. Event Management Acting as event manager or deputy manager for ticketed events and hires, in rotation with other staff members and freelance staff, overseeing staff and volunteers. Ensuring safe and efficient entry and exit of visitors and maintaining high standards of health and safety throughout events. Overseeing bar operations during events and supporting the delivery of a professional, positive visitor experience. Handling issues as they arise, making timely decisions and clearly communicating with staff and volunteers to ensure smooth event delivery. Supporting collaborative working across the wider staff team to deliver Grand Junction's events programme. Finance and Invoicing Working to and within an agreed budget to maintain the facilities Liaise with Creative and Community Director around larger financial issues Produce and send invoices to clients and chase up non-payment Purchase supplies within budget, needed for the smooth running of Grand Junction programme Team Working Participating in team meetings, contributing ideas, and supporting continuous improvement of venue operations. Working closely with volunteers, providing clear communication and ensuring they feel valued and supported.
24/08/2026
Full time
About Grand Junction and Paddington Development Trust Paddington Development Trust (PDT) is a registered charity working across North Paddington, delivering programmes in employment and enterprise, public health, culture and climate action in partnership with the NHS, the Greater London Authority, Westminster City Council and the National Lottery Community Fund. Grand Junction at St Mary Magdalene's is PDT's cultural and community venue. Our thriving public arts and music programme includes concerts, tours, family theatre, and talks. We engage local people through accessible arts and heritage activities that promote wellbeing, educational opportunities, and community cohesion. St Mary Magdalene's Church is a Grade I listed Victorian masterpiece by G.E. Street, architect of the Royal Courts of Justice, with a painted nave, a candlelit Undercroft, the hidden Neo-Gothic Chapel of St Sepulchre (a filming location for Les Misérables and a BBC Proms interview with Florence + the Machine), and an award-winning 2019 extension by Dow Jones Architects. The venue sits canal-side in Paddington, moments from the Bakerloo, Hammersmith & City and Elizabeth lines. It is leased by PDT Monday - Saturday to run as a venue and is also a working parish church of the Diocese of London, with exclusive church use on Sundays. Commercial revenue streams, including weddings, corporate events, film, TV and photography locations, and private hires, generate all-important income that is reinvested into the building and our community and education programmes. Purpose of the role Grand Junction offers a busy programme of classes, cultural events, heritage tours, and private hires. The Building Manager will line-manage the Facilities Assistant and work alongside the Venue Sales and Events Manager and others in the Grand Junction team, to ensure the building is operational and ready to support delivery of this busy programme. You will have overall responsibility for the maintenance, upkeep and repairs to Grand Junction, ensuring the provision of well-maintained and clean facilities for community, commercial and private hires and for all activities. You will lead on all building-related contracts and arrangements and liaise with private contractors. You will ensure that building meets all Health and Safety and Fire safety requirements at all times. Key responsibilities Maintenance and Management of the Grade I Listed Church and Extension Ensure that the building is maintained and cleaned to the highest standards within the budget available, meeting all statutory and health and safety requirements, so that it accommodates all staff, volunteers, community, hirers, and other users: Line-Manage the Facilities Assistant(s) and the casual facilities team to ensure the building is well-maintained and that all areas are set up for activities and events. Manage the relationship with all building maintenance contractors, ensuring they meet all of their contractual obligations, and that work is of a high standard Ensure that all regular statutory and health and safety checks (fire doors and exits, emergency lighting, fire alarm tests, fire drills, legionella tests etc.) are carried out and recorded Manage other supplier contracts and relationships e.g. intruder alarm, lift maintenance, cleaning contract etc. Ensure all equipment is maintained and tested regularly e.g. ventilation, heating, AV, water testing, etc. Identify required repairs to the fabric of the building or equipment and ensure that they are carried out promptly within available agreed budget or following agreement with the Creative and Community Director. Arranging for the completion of, or carrying out where necessary, routine maintenance tasks, minor repairs, DIY duties, and external grounds work as required. Ensuring all areas are maintained to a high standard of cleanliness, including undertaking light cleaning when needed. Monitoring the condition of external pathways, entrances, and outdoor areas so they remain accessible, well presented, and safe for visitors. Line Management Overall line management responsibility for the Facilities Assistant(s), including conducting regular support and supervision and annual appraisals in line with PDT policy. Ensure holidays and sick leave are recorded and that cover is available as required during periods of staff absence and/or larger events. Ensure the Facilities Assistant(s) perform to the maximum of their abilities, identifying and providing for any training or support needs. Health and Safety and Site Security Conducting regular security walk arounds to ensure the building is secure and reporting any issues. Supporting emergency procedures such as fire evacuation and counter terrorism measures and ensuring these are followed correctly during incidents. Helping embed Grand Junction's health and safety policies across the building, ensuring staff and visitors follow required protocols. Carrying out regular fire alarm testing and making sure colleagues understand the correct actions in the event of a fire. Responding appropriately and professionally to challenging behaviour on site. Completing scheduled health and safety checks and inspections in line with agreed guidelines. Contributing to the development and improvement of health, safety, and security systems as building use evolves. Participating in ongoing training to maintain up to date knowledge of relevant procedures. Event and Community Programme Set Up and Delivery Ensuring the setting up of spaces in a timely and accurate manner, including arranging furniture, equipment, and digital technology. Using the shared events calendar to plan weekly and monthly set ups and pack downs, coordinating with the Venue Sales and Events Manager where additional staffing is needed. Opening and closing the building as required. Ensuring the bar and stage are set-up for concerts and private events. Assisting in welcoming and supporting members of the public as part of the wider team. Working closely with café staff, the Venue Sales and Events Manager, and colleagues to ensure smooth and responsive service delivery. Meeting organisational requirements for DBS clearance. Event Management Acting as event manager or deputy manager for ticketed events and hires, in rotation with other staff members and freelance staff, overseeing staff and volunteers. Ensuring safe and efficient entry and exit of visitors and maintaining high standards of health and safety throughout events. Overseeing bar operations during events and supporting the delivery of a professional, positive visitor experience. Handling issues as they arise, making timely decisions and clearly communicating with staff and volunteers to ensure smooth event delivery. Supporting collaborative working across the wider staff team to deliver Grand Junction's events programme. Finance and Invoicing Working to and within an agreed budget to maintain the facilities Liaise with Creative and Community Director around larger financial issues Produce and send invoices to clients and chase up non-payment Purchase supplies within budget, needed for the smooth running of Grand Junction programme Team Working Participating in team meetings, contributing ideas, and supporting continuous improvement of venue operations. Working closely with volunteers, providing clear communication and ensuring they feel valued and supported.
Title: Head of Operations Responsible to: CEO Hours: 35 hours per week Salary: £45,000 - £48,000 FT (depending on experience and qualifications) Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required Contract: Permanent (subject to continuation of funding) Please Note: Enhanced DBS check will be required JOB OVERVIEW Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations. The Head of Operations oversees all of BIAS's projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently. In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base. This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation's future strategy and direction. If you are an experienced team leader looking to move into the advice and community-support sector but don't yet have all the desirable skills listed below, please consider applying as specialised training and development support will be made available to the right candidate. KEY WORK AREAS AND MAIN DUTIES Staff management Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS's core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year. Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures. Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners. Oversee training and development needs and budgets. Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings. Create a positive working environment in which equity and diversity are promoted and staff can do their best. Project management Project-manage the further development of new advice and active ageing services in Haringey borough. Take the lead on promotion and marketing of BIAS's services, including by representing the charity to partner organisations and at external events. Contribute to the organisation and running of regular community and fundraising events. Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management. Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs. Quality and service delivery Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS's AQS accreditation. Oversee running of BIAS's volunteer project in line with the Investing in Volunteers quality accreditation standards. Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches. Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed. Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS's social media strategy. Administer BIAS's IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting. Operational leadership Advise the CEO on all staffing and service-delivery issues. Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports. Carry out regular reviews of BIAS's annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction. Research and secure funding from grant-making organisations, ensuring BIAS's future financial sustainability. Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation. These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development. Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required. ABOUT BIAS BIAS is a local charity which has supported England's largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland's Emigrant Support Programme. HOW TO APPLY To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role, with supporting examples. We encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis. PERSON SPECIFICATION Essential criteria: Ability to manage high-performing teams and experienced project coordinators, working collaboratively to deliver services. Proven project-management skills and ability to ensure that activities are successfully delivered and key objectives met. Ability to take the lead on client/project data analysis, grant research, funding applications and reporting. Demonstrable experience in change management, problem-solving and innovation. Ability to successfully coordinate community events. Excellent organisational skills and experience of working to deadlines while coping with competing priorities. Ability to use initiative and sound judgement to solve problems quickly and decisively. Ability to communicate effectively at all levels, both orally and in writing, building good working relationships across staff, clients and partner organisations. Experience of managing customer relationship management (CRM) systems. Excellent IT skills, including a good working knowledge of Microsoft 365 and SharePoint. Flexibility and willingness to take a hands-on approach and get involved in areas outside of expertise where required. Proven ability to create a positive and collaborative working environment in which equity and diversity are well managed and staff are empowered and motivated to do their best. Desirable criteria Awareness and understanding of the needs of the Irish community. Knowledge of the Advice Quality Standard (AQS) and Investing in Volunteers quality standard. Ability to plan and manage budgets and contribute to decisions on the allocation of resources. Experience in HR matters.
24/08/2026
Full time
Title: Head of Operations Responsible to: CEO Hours: 35 hours per week Salary: £45,000 - £48,000 FT (depending on experience and qualifications) Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required Contract: Permanent (subject to continuation of funding) Please Note: Enhanced DBS check will be required JOB OVERVIEW Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations. The Head of Operations oversees all of BIAS's projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently. In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base. This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation's future strategy and direction. If you are an experienced team leader looking to move into the advice and community-support sector but don't yet have all the desirable skills listed below, please consider applying as specialised training and development support will be made available to the right candidate. KEY WORK AREAS AND MAIN DUTIES Staff management Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS's core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year. Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures. Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners. Oversee training and development needs and budgets. Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings. Create a positive working environment in which equity and diversity are promoted and staff can do their best. Project management Project-manage the further development of new advice and active ageing services in Haringey borough. Take the lead on promotion and marketing of BIAS's services, including by representing the charity to partner organisations and at external events. Contribute to the organisation and running of regular community and fundraising events. Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management. Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs. Quality and service delivery Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS's AQS accreditation. Oversee running of BIAS's volunteer project in line with the Investing in Volunteers quality accreditation standards. Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches. Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed. Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS's social media strategy. Administer BIAS's IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting. Operational leadership Advise the CEO on all staffing and service-delivery issues. Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports. Carry out regular reviews of BIAS's annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction. Research and secure funding from grant-making organisations, ensuring BIAS's future financial sustainability. Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation. These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development. Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required. ABOUT BIAS BIAS is a local charity which has supported England's largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland's Emigrant Support Programme. HOW TO APPLY To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role, with supporting examples. We encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis. PERSON SPECIFICATION Essential criteria: Ability to manage high-performing teams and experienced project coordinators, working collaboratively to deliver services. Proven project-management skills and ability to ensure that activities are successfully delivered and key objectives met. Ability to take the lead on client/project data analysis, grant research, funding applications and reporting. Demonstrable experience in change management, problem-solving and innovation. Ability to successfully coordinate community events. Excellent organisational skills and experience of working to deadlines while coping with competing priorities. Ability to use initiative and sound judgement to solve problems quickly and decisively. Ability to communicate effectively at all levels, both orally and in writing, building good working relationships across staff, clients and partner organisations. Experience of managing customer relationship management (CRM) systems. Excellent IT skills, including a good working knowledge of Microsoft 365 and SharePoint. Flexibility and willingness to take a hands-on approach and get involved in areas outside of expertise where required. Proven ability to create a positive and collaborative working environment in which equity and diversity are well managed and staff are empowered and motivated to do their best. Desirable criteria Awareness and understanding of the needs of the Irish community. Knowledge of the Advice Quality Standard (AQS) and Investing in Volunteers quality standard. Ability to plan and manage budgets and contribute to decisions on the allocation of resources. Experience in HR matters.
The Venue Manager will be responsible for the back of house venue operations and day to day management of the Venue Crew (Lighting & Stage Carpenters), Facilities Management, Cleaners, Security Systems etc. Venue Operations: Work closely with all departments to ensure the venue and all events operate smoothly and efficiently Work with the Head of Operations and General Manager to oversee the ongoing development of the venue procedural and policy documents To be responsible for the day-to-day management of the front of house with the Head of Operations. Support the development of the Duty Managers' handbook with the Head of Operations and ensure that procedures to support compliance to licensing, safety or other legislation are carried out. To manage the ongoing services and compliance of suppliers and contractors as required, including but not limited to maintenance, security, sanitary and cleaning. To work with the management team at the O2 and follow all requirements and obligations of the lease with the General Manager and Producers To act as a key-holder and to be on the emergency call-out list To be responsible for the day-to-day management of the building fire safety and procedures. Lead the venue team, communicating effectively to ensure the smooth running of the operation with a motivated staff team Work with the catering company, Rhubarb, and Director of Ticketing to manage the system to provide the necessary booking information on a weekly and/or daily basis as necessary. To support the Head of Operations to maintain and keep up to date the correct personnel licenses and permits as required to operate the venue. To work closely with the General Manager, Directors of Marketing and Ticketing in the delivery of press night, media nights, galas, sponsor evenings, meet and greets and performance buyouts. Audience Communication: Input on audience communication and development alongside the Director of Marketing, Ticketing team, Head of Operations & General Manager Work closely with other members of staff especially the Director of Ticketing and Catering Company to develop and maintain a coordinated approach to customer care and to ensure a high standard of service providing a friendly, welcoming, professional, efficient and accessible service for all guests to the venue To deal with all matters raised by members of the public visiting the building and when necessary, resolve and respond to all issues or complaints received. Finance: To work alongside the Head of Operations and to oversee the venue and operations budget with the aim to maximise income and minimise expenditure wherever possible, without jeopardising the quality of the work. Provide accurate payroll and invoice information for the venue staff, suppliers and contractors to the finance and accounting personnel To be familiar with KPI-s and service level requirements and analyse financial results, putting action plans in place where corrective measures are required, considering the operational flow Health & Safety: Ensure that the building conforms to and exceeds Accessibility and Health & Safety requirements, and is always clean and tidy, recognising opportunities for improvement Carry out regular checks ensuring all spaces, internal and external, all fittings, equipment and resources are well maintained, in good working order and to take appropriate action when they are not To promote the venue's health and safety policy in conjunction with current health & safety legislations and ensure that all members of staff are trained in and comply with emergency and safety procedures and adhere to policies, including Equalities (diversity, access, equal opportunities), Environmental and Health & Safety Ensure that all staff are familiar with the venue's fire evacuation procedures and other emergency procedures, and that staff receive regular fire awareness training and take part in regular fire drills and other emergency response exercises, carry out daily checks and keep records up to date. Liaise with all staff to ensure that all users of the building receive safety and building inductions and are fully versed in building procedures and fire and evacuation procedures. Work with the Catering Manager and Stage Manager to ensure that the back of house, kitchens and public areas of the building are always presented in the best way possible in terms of cleanliness, general maintenance and health and safety. Liaise and cooperate at all times with the management, security and accessibility teams for The 02 being aware at all times of the requirements of the lease agreement; Work closely with the Head of Operations, General Manager and Production Manager to develop, implement and keep updated risk assessments Take lead operational responsibility for the safety and security of the building, ensuring that systems and procedures for security are followed at all times and that correct opening up and locking up procedures are followed Oversee the emergency, evacuation safety and incident procedures for the building in consultation with the Head of Operations, General Manager and the Production Manager Oversee the recruitment and training of First Aiders and make sure correct accident records are kept and appropriate first aid supplies are available LS3 Attend weekly meetings with catering, merchandise and security contractors to review operational challenges and amend processes to enhance the operation Human Resources: Be familiar with latest Data Protection legislation and help to implement and uphold best practices To be responsible for drawing up of staff rotas, alongside the HOD's and General Manager. To be responsible alongside the Head of Operations and General Manager for the recruitment, induction, development and training, supervision and line management of venue staff Train and oversee FOH staff members in the MMtP procedures and policies To be responsible, alongside the General Manager, for the recruitment, induction, development and training, supervision and line management of venue staff LS4 Hold and keep up to date the correct personnel licenses and permits as are required to operate the venue LS5 Carry out any other duties that may arise to fulfil the main objectives of the post and the aims of MMtP. Skills and Experience Essential: Proven experience in a commercial theatre production/venue management or supervisory role Strong decision-making capabilities. Ability to work collaboratively with a team. Excellent communication, collaboration, and delegation skills. Proven ability to develop and maintain operational processes Ability to motivate and lead people and hold employees accountable. Strong working knowledge of operational procedures and strong report analysis skills. Experience managing building maintenance and third-party facilities suppliers Desirable: Experience working in the theatre or immersive experience environment. Working knowledge of human resources processes. First Aid At Work Personal License Holder IOSH qualification
24/08/2026
Full time
The Venue Manager will be responsible for the back of house venue operations and day to day management of the Venue Crew (Lighting & Stage Carpenters), Facilities Management, Cleaners, Security Systems etc. Venue Operations: Work closely with all departments to ensure the venue and all events operate smoothly and efficiently Work with the Head of Operations and General Manager to oversee the ongoing development of the venue procedural and policy documents To be responsible for the day-to-day management of the front of house with the Head of Operations. Support the development of the Duty Managers' handbook with the Head of Operations and ensure that procedures to support compliance to licensing, safety or other legislation are carried out. To manage the ongoing services and compliance of suppliers and contractors as required, including but not limited to maintenance, security, sanitary and cleaning. To work with the management team at the O2 and follow all requirements and obligations of the lease with the General Manager and Producers To act as a key-holder and to be on the emergency call-out list To be responsible for the day-to-day management of the building fire safety and procedures. Lead the venue team, communicating effectively to ensure the smooth running of the operation with a motivated staff team Work with the catering company, Rhubarb, and Director of Ticketing to manage the system to provide the necessary booking information on a weekly and/or daily basis as necessary. To support the Head of Operations to maintain and keep up to date the correct personnel licenses and permits as required to operate the venue. To work closely with the General Manager, Directors of Marketing and Ticketing in the delivery of press night, media nights, galas, sponsor evenings, meet and greets and performance buyouts. Audience Communication: Input on audience communication and development alongside the Director of Marketing, Ticketing team, Head of Operations & General Manager Work closely with other members of staff especially the Director of Ticketing and Catering Company to develop and maintain a coordinated approach to customer care and to ensure a high standard of service providing a friendly, welcoming, professional, efficient and accessible service for all guests to the venue To deal with all matters raised by members of the public visiting the building and when necessary, resolve and respond to all issues or complaints received. Finance: To work alongside the Head of Operations and to oversee the venue and operations budget with the aim to maximise income and minimise expenditure wherever possible, without jeopardising the quality of the work. Provide accurate payroll and invoice information for the venue staff, suppliers and contractors to the finance and accounting personnel To be familiar with KPI-s and service level requirements and analyse financial results, putting action plans in place where corrective measures are required, considering the operational flow Health & Safety: Ensure that the building conforms to and exceeds Accessibility and Health & Safety requirements, and is always clean and tidy, recognising opportunities for improvement Carry out regular checks ensuring all spaces, internal and external, all fittings, equipment and resources are well maintained, in good working order and to take appropriate action when they are not To promote the venue's health and safety policy in conjunction with current health & safety legislations and ensure that all members of staff are trained in and comply with emergency and safety procedures and adhere to policies, including Equalities (diversity, access, equal opportunities), Environmental and Health & Safety Ensure that all staff are familiar with the venue's fire evacuation procedures and other emergency procedures, and that staff receive regular fire awareness training and take part in regular fire drills and other emergency response exercises, carry out daily checks and keep records up to date. Liaise with all staff to ensure that all users of the building receive safety and building inductions and are fully versed in building procedures and fire and evacuation procedures. Work with the Catering Manager and Stage Manager to ensure that the back of house, kitchens and public areas of the building are always presented in the best way possible in terms of cleanliness, general maintenance and health and safety. Liaise and cooperate at all times with the management, security and accessibility teams for The 02 being aware at all times of the requirements of the lease agreement; Work closely with the Head of Operations, General Manager and Production Manager to develop, implement and keep updated risk assessments Take lead operational responsibility for the safety and security of the building, ensuring that systems and procedures for security are followed at all times and that correct opening up and locking up procedures are followed Oversee the emergency, evacuation safety and incident procedures for the building in consultation with the Head of Operations, General Manager and the Production Manager Oversee the recruitment and training of First Aiders and make sure correct accident records are kept and appropriate first aid supplies are available LS3 Attend weekly meetings with catering, merchandise and security contractors to review operational challenges and amend processes to enhance the operation Human Resources: Be familiar with latest Data Protection legislation and help to implement and uphold best practices To be responsible for drawing up of staff rotas, alongside the HOD's and General Manager. To be responsible alongside the Head of Operations and General Manager for the recruitment, induction, development and training, supervision and line management of venue staff Train and oversee FOH staff members in the MMtP procedures and policies To be responsible, alongside the General Manager, for the recruitment, induction, development and training, supervision and line management of venue staff LS4 Hold and keep up to date the correct personnel licenses and permits as are required to operate the venue LS5 Carry out any other duties that may arise to fulfil the main objectives of the post and the aims of MMtP. Skills and Experience Essential: Proven experience in a commercial theatre production/venue management or supervisory role Strong decision-making capabilities. Ability to work collaboratively with a team. Excellent communication, collaboration, and delegation skills. Proven ability to develop and maintain operational processes Ability to motivate and lead people and hold employees accountable. Strong working knowledge of operational procedures and strong report analysis skills. Experience managing building maintenance and third-party facilities suppliers Desirable: Experience working in the theatre or immersive experience environment. Working knowledge of human resources processes. First Aid At Work Personal License Holder IOSH qualification
Project and Property Manager Job Summary We are seeking a dynamic full-time General Manager to lead the day-to-day operations of an one of the largest and most established Antique markets in London. This is a varied, people-facing leadership role suited to someone highly organised, commercially minded, and confident managing a close-knit but diverse community of dealers and staff. Job Description An antique market is looking for an entrepreneurial and experienced individual to join us as general manager. This is a hands-on leadership position overseeing operations, administration, community engagement, and marketing activity across the market. The ideal candidate will be proactive, practical, reliable and comfortable taking ownership of both strategic planning and daily management. You will be responsible for maintaining the smooth running of the market, strengthening dealer relationships, and supporting the long-term development of the business. Previous managerial experience preferred not essential. Bookkeeping experience also preferred but not essential. This is a full-time permanent position - 10 am to 6 pm, Tuesdays to Saturdays. Key Responsibilities: Oversee the daily running of the market and office, bookkeeping, phone lines and post. Manage shop licences of the 80 + separate units in the multistorey building Manage building-related matters and liaise with contractors where necessary Lead and support the on-site team including the assistant to the manager, marketing manager and the full-time building caretaker Act as the main point of contact for dealer concerns and operational matters, maintaining and strengthening relationships with our large community of antique dealers. Lead on major events including the annual antique fair and seasonal celebrations Identify opportunities to grow the market's profile and commercial performance Drive footfall, dealer retention, and revenue growth Reporting regularly directly to the market's founder.
24/08/2026
Full time
Project and Property Manager Job Summary We are seeking a dynamic full-time General Manager to lead the day-to-day operations of an one of the largest and most established Antique markets in London. This is a varied, people-facing leadership role suited to someone highly organised, commercially minded, and confident managing a close-knit but diverse community of dealers and staff. Job Description An antique market is looking for an entrepreneurial and experienced individual to join us as general manager. This is a hands-on leadership position overseeing operations, administration, community engagement, and marketing activity across the market. The ideal candidate will be proactive, practical, reliable and comfortable taking ownership of both strategic planning and daily management. You will be responsible for maintaining the smooth running of the market, strengthening dealer relationships, and supporting the long-term development of the business. Previous managerial experience preferred not essential. Bookkeeping experience also preferred but not essential. This is a full-time permanent position - 10 am to 6 pm, Tuesdays to Saturdays. Key Responsibilities: Oversee the daily running of the market and office, bookkeeping, phone lines and post. Manage shop licences of the 80 + separate units in the multistorey building Manage building-related matters and liaise with contractors where necessary Lead and support the on-site team including the assistant to the manager, marketing manager and the full-time building caretaker Act as the main point of contact for dealer concerns and operational matters, maintaining and strengthening relationships with our large community of antique dealers. Lead on major events including the annual antique fair and seasonal celebrations Identify opportunities to grow the market's profile and commercial performance Drive footfall, dealer retention, and revenue growth Reporting regularly directly to the market's founder.
SENIOR PROJECT MANAGER - US The Senior Project Manager - Capital Projectssupports schools across North America in delivering high-quality capital projects including new campuses, expansions, and major renovations. The role manages projects from initial feasibility through design, procurement, construction, and operational handover. The position ensures projects are delivered on time, within budget, and aligned with Nord Anglia Education standards. The Senior Project Manager will lead the procurement of architects, engineers, and contractors, manage the tender process, and oversee construction delivery. A key part of the role is to ensure school facilities are operationally fit-for-purpose by integrating academic programming, operational requirements, and FF&E planning throughout the project lifecycle. Strong stakeholder engagement with school leadership, contractors, consultants, and regional teams is essential. REPORTS TO: Head of Development JOB RESPONSIBILITIES BUSINESS GROWTH & REPUTATION • Lead day-to-day management of capital projects from initial feasibility through construction completion. • Develop project briefs, feasibility studies, budgets, and delivery strategies. • Procure architects, engineers, consultants, and general contractors through structured tender processes. • Ensure operational needs (safeguarding, security, health & safety) are integrated into builds. • Evaluate bids and recommend award decisions based on cost, capability, and quality. • Measured by: Timely project delivery, adherence to budget and quality standards, and positive stakeholder feedback. PROJECT DELIVERY & CONSTRUCTION MANAGEMENT • Manage the design development process ensuring alignment with educational and operational requirements. • Oversee construction delivery including schedule monitoring, cost management, and quality assurance. • Review and interrogate contractor bids, construction budgets, and change orders. • Lead value engineering on any redesigns to improve deliverables. • Ensure compliance with local permitting requirements and regulatory standards. • Establishes rigorous project governance and reporting structures across projects. • Measured by: On-time project completion, effective contractor management, and successful project handover, and compliance with NAE guidelines. FF&E PLANNING AND OPERATIONAL READINESS • Coordinate with school leadership and operations teams to define FF&E requirements. • Coordinate with safeguarding, security, health & safety teams to ensure specific requirements are captured in consolidated construction and FF&E designs • Integrate school-specific FF&E vendors with the construction program to ensure coordinated delivery. • Ensure completed facilities are fully operational and aligned with academic programming. • Supporting the Principal as appropriate with early activities such as marketing and events. • Measured by: Successful operational readiness and effective integration of FF&E into project delivery. PROCESS DEVELOPMENT & CONTINUOUS IMPROVEMENT • Conduct post-project reviews assessing cost, quality, and schedule performance. • Develop standardized project delivery frameworks and guidelines for schools. • Implement consistent processes across the region to improve efficiency and project outcomes. • Measured by: Quality of budget reviews, cost analysis, financial tracking.post-project assessments and implementation of best practices COLLABORATION & EXTERNAL PARTNERSHIPS • Collaborate closely with school leadership, operations teams, and regional departments including legal, finance, and health & safety. • Build strong relationships with consultants, contractors, and vendors. • Working closely with internal Group Nord Anglia Education and marketing team and the Regional Finance & HR Teams. • Working closely with Regional IT Director to set up school IT infrastructure • Provide advisory support to schools undertaking renovation or expansion projects. • Measured by: Effective stakeholder collaboration and successful project outcomes. OTHER • Promote and model Nord Anglia Education's values and leadership capabilities. • Support schools with facility-related issues and operational challenges. • Commitment to safeguarding and child protection. • Measured by: Active contribution to regional success and alignment with Nord Anglia values. JOB REQUIREMENTS Qualifications / Training Bachelor's degree in Architecture, Construction Management, Engineering, or related discipline (required). Professional architectural registration or equivalent experience preferred . Experience / Knowledge / Skills Minimum 10 years of project management experience in large-scale institutional or commercial construction. Demonstrated experience managing projects from concept through completion. Strong experience procuring architects, consultants, and contractors through structured tender processes. Experience managing capital budgets, IT platforms and construction delivery. Excellent written and verbal English communication skills. Strong analytical and report-writing capabilities. Willingness to travel across North America (30-50%). Strong leadership and stakeholder management skills. Ability to manage complex projects and multiple priorities. Proactive, solutions-oriented approach. High integrity and strong professional judgment. Strong organizational skills and attention to detail. Team player with astute executive maturity Affinity with the education sector. Job Description Please write the Job Description. Job Responsibilities Required Skills/Abilities Please write the Required Skills/Abilities.
24/08/2026
Full time
SENIOR PROJECT MANAGER - US The Senior Project Manager - Capital Projectssupports schools across North America in delivering high-quality capital projects including new campuses, expansions, and major renovations. The role manages projects from initial feasibility through design, procurement, construction, and operational handover. The position ensures projects are delivered on time, within budget, and aligned with Nord Anglia Education standards. The Senior Project Manager will lead the procurement of architects, engineers, and contractors, manage the tender process, and oversee construction delivery. A key part of the role is to ensure school facilities are operationally fit-for-purpose by integrating academic programming, operational requirements, and FF&E planning throughout the project lifecycle. Strong stakeholder engagement with school leadership, contractors, consultants, and regional teams is essential. REPORTS TO: Head of Development JOB RESPONSIBILITIES BUSINESS GROWTH & REPUTATION • Lead day-to-day management of capital projects from initial feasibility through construction completion. • Develop project briefs, feasibility studies, budgets, and delivery strategies. • Procure architects, engineers, consultants, and general contractors through structured tender processes. • Ensure operational needs (safeguarding, security, health & safety) are integrated into builds. • Evaluate bids and recommend award decisions based on cost, capability, and quality. • Measured by: Timely project delivery, adherence to budget and quality standards, and positive stakeholder feedback. PROJECT DELIVERY & CONSTRUCTION MANAGEMENT • Manage the design development process ensuring alignment with educational and operational requirements. • Oversee construction delivery including schedule monitoring, cost management, and quality assurance. • Review and interrogate contractor bids, construction budgets, and change orders. • Lead value engineering on any redesigns to improve deliverables. • Ensure compliance with local permitting requirements and regulatory standards. • Establishes rigorous project governance and reporting structures across projects. • Measured by: On-time project completion, effective contractor management, and successful project handover, and compliance with NAE guidelines. FF&E PLANNING AND OPERATIONAL READINESS • Coordinate with school leadership and operations teams to define FF&E requirements. • Coordinate with safeguarding, security, health & safety teams to ensure specific requirements are captured in consolidated construction and FF&E designs • Integrate school-specific FF&E vendors with the construction program to ensure coordinated delivery. • Ensure completed facilities are fully operational and aligned with academic programming. • Supporting the Principal as appropriate with early activities such as marketing and events. • Measured by: Successful operational readiness and effective integration of FF&E into project delivery. PROCESS DEVELOPMENT & CONTINUOUS IMPROVEMENT • Conduct post-project reviews assessing cost, quality, and schedule performance. • Develop standardized project delivery frameworks and guidelines for schools. • Implement consistent processes across the region to improve efficiency and project outcomes. • Measured by: Quality of budget reviews, cost analysis, financial tracking.post-project assessments and implementation of best practices COLLABORATION & EXTERNAL PARTNERSHIPS • Collaborate closely with school leadership, operations teams, and regional departments including legal, finance, and health & safety. • Build strong relationships with consultants, contractors, and vendors. • Working closely with internal Group Nord Anglia Education and marketing team and the Regional Finance & HR Teams. • Working closely with Regional IT Director to set up school IT infrastructure • Provide advisory support to schools undertaking renovation or expansion projects. • Measured by: Effective stakeholder collaboration and successful project outcomes. OTHER • Promote and model Nord Anglia Education's values and leadership capabilities. • Support schools with facility-related issues and operational challenges. • Commitment to safeguarding and child protection. • Measured by: Active contribution to regional success and alignment with Nord Anglia values. JOB REQUIREMENTS Qualifications / Training Bachelor's degree in Architecture, Construction Management, Engineering, or related discipline (required). Professional architectural registration or equivalent experience preferred . Experience / Knowledge / Skills Minimum 10 years of project management experience in large-scale institutional or commercial construction. Demonstrated experience managing projects from concept through completion. Strong experience procuring architects, consultants, and contractors through structured tender processes. Experience managing capital budgets, IT platforms and construction delivery. Excellent written and verbal English communication skills. Strong analytical and report-writing capabilities. Willingness to travel across North America (30-50%). Strong leadership and stakeholder management skills. Ability to manage complex projects and multiple priorities. Proactive, solutions-oriented approach. High integrity and strong professional judgment. Strong organizational skills and attention to detail. Team player with astute executive maturity Affinity with the education sector. Job Description Please write the Job Description. Job Responsibilities Required Skills/Abilities Please write the Required Skills/Abilities.
About Us Harris Garrard Academy is a school that disrupts the status quo in order to drive social mobility for our young people. Our academic results have placed us in the top 10% nationally for secondary and 5% for our primary phase; transforming students' lives forever. We are located in the wider South Thamesmead area and are accessible by fantastic rail and bus transport links (we are on the Elizabeth Line, Bus Superloop bus route). The academy's stunning working environment is within a purpose built school designed by Norman Foster and nominated for the Stirling Prize for architecture in 2004. Our vision is clear: nothing is impossible and everything is possible, irrespective of personal characteristics or background. Every problem has a solution. We believe we are more robust, resilient and determined as a team than as a group of individuals. We support, challenge and hold each other to account at all levels within the academy to ensure that our students achieve their potential, are motivated, engaged and fully prepared for life beyond our academy. As one of Harris's successful all through academies, staff at all levels belong to a strong, cohesive team working with Executive Principal Wayne Barnett and Head of Academy Kristen Gringeri and the wider SLT team. Staff can expect to grow with us as we continue to innovate and evolve as an academy. With ample opportunity to build on CPD, your potential is limitless with us. Summary Are you looking to support your local academy? We are looking for a Premises Manager to manage the Premises Team responsible for the upkeep, care, maintenance, health and safety of the academy, with the direction and leadership of the Estates Manager and Head of Academy. This role will cover both our primary and secondary sites. Main Areas of Responsibility Your responsibilities will include: All people management aspects of the premises team, including recruitment, performance management and training, and scheduling, prioritising and supervising their work Supervising all work completed by outside agencies on the premises and grounds Building and refurbishing areas of the academy as required, and maintaining, decorating and repairing the premises within the team's capabilities, including contributing personally to these activities Ensuring academy vehicles are maintained, serviced and cleaned Providing technical and craft support to teaching staff within the capability of the team Inspecting internal and external fabric of the buildings, initiating reparation of defects and prioritising necessary repairs Liaising with relevant staff on all matters of security during the academy day and out of hours Overseeing deliveries to the site as appropriate Overseeing the production and delivery of a planned programme of maintenance and repair of buildings Ensuring that all facilities for teaching and learning are as high quality as possible Managing community use and bookings of the premises, ensuring that a caretaking and facilities management service is provided to customers Ensuring that sites and building comply with highest levels of security with regard to safeguarding at all times Ensuring site and buildings related health and safety systems and processes are of high quality and reporting on these to relevant staff Inspecting the condition and quality of premises, taking action to address any issues Managing the security and opening/closing of the building, including security systems Qualifications & Experience We would like to hear from you if you have: Relevant degree or equivalent qualifications/experience Knowledge of Health and Safety legislation and requirements Training in relevant Health and Safety requirements Sound training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same) Knowledge of the operation of heating, ventilating systems and common causes of malfunctions. Knowledge of maintenance and security systems and procedures Knowledge of procurement procedures for service level agreements Knowledge of supervisory skills Understanding of appropriate cleaning methods and standards Demonstrable experience of working in an inner city school or educational establishment with children and young people Considerable general maintenance experience Considerable experience in dealing with external contractors Successful experience of managing a team of premises staff Experience in obtaining best value for money when managing budgets Experience in managing premises budgets Experience of managing large building projects Experience of successfully managing a variety of events Experience in managing service level agreements ensuring good value for money The ability for some heavy lifting, with physical fitness appropriate to tasks required The ability to deal with emergencies occurring outside normal working hours Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
24/08/2026
Full time
About Us Harris Garrard Academy is a school that disrupts the status quo in order to drive social mobility for our young people. Our academic results have placed us in the top 10% nationally for secondary and 5% for our primary phase; transforming students' lives forever. We are located in the wider South Thamesmead area and are accessible by fantastic rail and bus transport links (we are on the Elizabeth Line, Bus Superloop bus route). The academy's stunning working environment is within a purpose built school designed by Norman Foster and nominated for the Stirling Prize for architecture in 2004. Our vision is clear: nothing is impossible and everything is possible, irrespective of personal characteristics or background. Every problem has a solution. We believe we are more robust, resilient and determined as a team than as a group of individuals. We support, challenge and hold each other to account at all levels within the academy to ensure that our students achieve their potential, are motivated, engaged and fully prepared for life beyond our academy. As one of Harris's successful all through academies, staff at all levels belong to a strong, cohesive team working with Executive Principal Wayne Barnett and Head of Academy Kristen Gringeri and the wider SLT team. Staff can expect to grow with us as we continue to innovate and evolve as an academy. With ample opportunity to build on CPD, your potential is limitless with us. Summary Are you looking to support your local academy? We are looking for a Premises Manager to manage the Premises Team responsible for the upkeep, care, maintenance, health and safety of the academy, with the direction and leadership of the Estates Manager and Head of Academy. This role will cover both our primary and secondary sites. Main Areas of Responsibility Your responsibilities will include: All people management aspects of the premises team, including recruitment, performance management and training, and scheduling, prioritising and supervising their work Supervising all work completed by outside agencies on the premises and grounds Building and refurbishing areas of the academy as required, and maintaining, decorating and repairing the premises within the team's capabilities, including contributing personally to these activities Ensuring academy vehicles are maintained, serviced and cleaned Providing technical and craft support to teaching staff within the capability of the team Inspecting internal and external fabric of the buildings, initiating reparation of defects and prioritising necessary repairs Liaising with relevant staff on all matters of security during the academy day and out of hours Overseeing deliveries to the site as appropriate Overseeing the production and delivery of a planned programme of maintenance and repair of buildings Ensuring that all facilities for teaching and learning are as high quality as possible Managing community use and bookings of the premises, ensuring that a caretaking and facilities management service is provided to customers Ensuring that sites and building comply with highest levels of security with regard to safeguarding at all times Ensuring site and buildings related health and safety systems and processes are of high quality and reporting on these to relevant staff Inspecting the condition and quality of premises, taking action to address any issues Managing the security and opening/closing of the building, including security systems Qualifications & Experience We would like to hear from you if you have: Relevant degree or equivalent qualifications/experience Knowledge of Health and Safety legislation and requirements Training in relevant Health and Safety requirements Sound training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same) Knowledge of the operation of heating, ventilating systems and common causes of malfunctions. Knowledge of maintenance and security systems and procedures Knowledge of procurement procedures for service level agreements Knowledge of supervisory skills Understanding of appropriate cleaning methods and standards Demonstrable experience of working in an inner city school or educational establishment with children and young people Considerable general maintenance experience Considerable experience in dealing with external contractors Successful experience of managing a team of premises staff Experience in obtaining best value for money when managing budgets Experience in managing premises budgets Experience of managing large building projects Experience of successfully managing a variety of events Experience in managing service level agreements ensuring good value for money The ability for some heavy lifting, with physical fitness appropriate to tasks required The ability to deal with emergencies occurring outside normal working hours Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Fire Safety Projects Lead Location: Basingstoke / North Hampshire Coverage: North Hampshire, Reading & occasional South Hampshire Contract: 6-Month Fixed-Term Contract Salary: 49,078.10 per annum - Option for freelance day rate of 300.00 per day Mileage: 0.55 per mile for use of own vehicle Start Date: ASAP for the right candidate The Opportunity We are currently recruiting for a Fire Safety Projects Lead to join a specialist fire safety team on a 6-month fixed-term contract. This is a mobile, site/project-based role and would suit someone who has previous experience managing projects or works across multiple sites. You will be responsible for overseeing the delivery of fire safety works, managing subcontractors and ensuring projects are completed safely, on time and within budget. The role is based around the Basingstoke region, with responsibility for projects across North Hampshire and into Reading, with some coverage potentially required across South Hampshire. Key Responsibilities You will be responsible for managing the day-to-day delivery of specialist fire safety projects, including: Organising and managing programmes of works from commencement through to completion. Overseeing subcontractors delivering fire safety works. Monitoring progress, quality, costs and programme performance. Ensuring works are completed on time and within budget. Ensuring subcontractors adhere to Health & Safety requirements, RAMS and relevant procedures. Carrying out site visits and monitoring works being delivered. Ensuring appropriate quality control and compliance standards are maintained. Reviewing and managing digital reporting and project information. Managing contractor performance and addressing any issues or underperformance. Maintaining accurate project records and ensuring information is kept up to date. Working closely with internal teams, contractors and other stakeholders to ensure effective project delivery. Keeping customers and relevant stakeholders informed of works taking place. Supporting the delivery of fire safety actions identified through Fire Risk Assessments. Types of Works The successful candidate will oversee specialist subcontractors delivering a range of fire safety works, including: Fire doors Fire stopping/Loft compartmentation Sprinkler systems Fire alarm systems The majority of projects will be within low-rise residential blocks, typically up to four storeys. Higher-risk buildings (HRBs) are generally managed by the major projects teams. About You We are particularly interested in candidates who have previously worked in a mobile site, project or works management environment, where they have been responsible for managing multiple sites, contractors and programmes of work. A trade background is not essential, however, you must have a good understanding of fire safety compliance, particularly in relation to quality control and digital reporting. You should be: An experienced project/site/works manager or similar. Comfortable managing subcontractors and external contractors. Able to understand and monitor fire safety compliance requirements. Confident working across multiple sites and managing competing priorities. Highly organised with excellent time-management skills. Experienced in monitoring programmes, budgets and contractor performance. Confident communicating with contractors, customers and internal stakeholders. Able to identify issues and take appropriate action to keep projects on track. Committed to maintaining high standards of Health & Safety. Key Success Factor A major part of this role will be the ability to manage your own time effectively. You will be responsible for coordinating multiple projects and subcontractors across a geographical area, so strong organisation, prioritisation and autonomy will be essential. Qualifications & Experience SMSTS or relevant management certification Relevant Fire Safety qualification, such as NEBOSH Fire Safety & Risk Management, or equivalent, is desirable. Experience within construction, surveying, property, housing or project management would be beneficial. Own vehicle available for business use If you have strong project or site management experience and are looking for an opportunity to work within a specialist fire safety environment, we would be keen to hear from you.
24/08/2026
Contract
Fire Safety Projects Lead Location: Basingstoke / North Hampshire Coverage: North Hampshire, Reading & occasional South Hampshire Contract: 6-Month Fixed-Term Contract Salary: 49,078.10 per annum - Option for freelance day rate of 300.00 per day Mileage: 0.55 per mile for use of own vehicle Start Date: ASAP for the right candidate The Opportunity We are currently recruiting for a Fire Safety Projects Lead to join a specialist fire safety team on a 6-month fixed-term contract. This is a mobile, site/project-based role and would suit someone who has previous experience managing projects or works across multiple sites. You will be responsible for overseeing the delivery of fire safety works, managing subcontractors and ensuring projects are completed safely, on time and within budget. The role is based around the Basingstoke region, with responsibility for projects across North Hampshire and into Reading, with some coverage potentially required across South Hampshire. Key Responsibilities You will be responsible for managing the day-to-day delivery of specialist fire safety projects, including: Organising and managing programmes of works from commencement through to completion. Overseeing subcontractors delivering fire safety works. Monitoring progress, quality, costs and programme performance. Ensuring works are completed on time and within budget. Ensuring subcontractors adhere to Health & Safety requirements, RAMS and relevant procedures. Carrying out site visits and monitoring works being delivered. Ensuring appropriate quality control and compliance standards are maintained. Reviewing and managing digital reporting and project information. Managing contractor performance and addressing any issues or underperformance. Maintaining accurate project records and ensuring information is kept up to date. Working closely with internal teams, contractors and other stakeholders to ensure effective project delivery. Keeping customers and relevant stakeholders informed of works taking place. Supporting the delivery of fire safety actions identified through Fire Risk Assessments. Types of Works The successful candidate will oversee specialist subcontractors delivering a range of fire safety works, including: Fire doors Fire stopping/Loft compartmentation Sprinkler systems Fire alarm systems The majority of projects will be within low-rise residential blocks, typically up to four storeys. Higher-risk buildings (HRBs) are generally managed by the major projects teams. About You We are particularly interested in candidates who have previously worked in a mobile site, project or works management environment, where they have been responsible for managing multiple sites, contractors and programmes of work. A trade background is not essential, however, you must have a good understanding of fire safety compliance, particularly in relation to quality control and digital reporting. You should be: An experienced project/site/works manager or similar. Comfortable managing subcontractors and external contractors. Able to understand and monitor fire safety compliance requirements. Confident working across multiple sites and managing competing priorities. Highly organised with excellent time-management skills. Experienced in monitoring programmes, budgets and contractor performance. Confident communicating with contractors, customers and internal stakeholders. Able to identify issues and take appropriate action to keep projects on track. Committed to maintaining high standards of Health & Safety. Key Success Factor A major part of this role will be the ability to manage your own time effectively. You will be responsible for coordinating multiple projects and subcontractors across a geographical area, so strong organisation, prioritisation and autonomy will be essential. Qualifications & Experience SMSTS or relevant management certification Relevant Fire Safety qualification, such as NEBOSH Fire Safety & Risk Management, or equivalent, is desirable. Experience within construction, surveying, property, housing or project management would be beneficial. Own vehicle available for business use If you have strong project or site management experience and are looking for an opportunity to work within a specialist fire safety environment, we would be keen to hear from you.
Lettings Negotiator Property / Guardian Management / Residential Occupancy Salary: c 35,000 per annum + commission Hours: Flexible - as required as part of the management team The Role Our client, a market leader in their field, are seeking an experienced Guardian Manager to join a growing Property Guardian Management team. This is a hands-on, commercially focused role responsible for the recruitment, onboarding, engagement and ongoing management of Property Guardians across a residential portfolio. Working closely with Marketing, Finance, Legal and Business Development, you will drive occupancy levels, room sales and Guardian compliance, while maintaining excellent standards of behaviour, care and customer experience. This role would suit candidates with experience in property management, residential lettings, housing, build-to-rent, student accommodation or guardian schemes. Key Responsibilities Guardian & Occupancy Management Recruit, onboard, educate and manage Property Guardians Maintain optimal occupancy levels across all properties Conduct viewings, open days and Guardian events to maximise room sales Achieve agreed room sales targets and KPIs Manage handbacks, notices and re-lets, ensuring rooms are resale-ready within 5 working days Proactively engage with Guardians to improve retention, satisfaction and compliance Compliance, Welfare & Behaviour Set and enforce behavioural standards in line with Licence Agreements Handle difficult or sensitive Guardian issues professionally and fairly Work closely with Legal to ensure contractual and regulatory compliance Liaise with Finance to address payment delays promptly Act on inspection reports and Guardian welfare issues efficiently Ensure full adherence to Code of Conduct, Health & Safety and Data Protection Marketing & Business Support Partner with Marketing to attract new Guardians via platforms such as SpareRoom Support marketing strategies to fill properties quickly Carry out competitor research and market analysis Assist with marketing and research for new property launches Work with Business Development to transition properties efficiently Reporting & Administration Maintain accurate records on the CRM system Manage keys securely and accurately Respond to Guardian queries via email and phone within 24 hours Produce and deliver reports accurately and on time Provide weekly updates to the Head of Guardian Management Skills & Experience Required Proven experience in property management, lettings, housing or residential operations Strong commercial awareness with a sales and occupancy focus Excellent communication and relationship management skills Confident handling challenging situations with diplomacy and authority Highly organised with strong administration and CRM skills Knowledge of licence agreements, compliance and Guardian-style living (desirable) Comfortable working flexibly and independently as part of a management team Why Apply? Competitive base salary plus commission Varied, autonomous role within a growing property business Opportunity to shape Guardian engagement and operational standards Career progression within property and residential management Mandeville is acting as an Employment Agency in relation to this vacancy.
24/08/2026
Full time
Lettings Negotiator Property / Guardian Management / Residential Occupancy Salary: c 35,000 per annum + commission Hours: Flexible - as required as part of the management team The Role Our client, a market leader in their field, are seeking an experienced Guardian Manager to join a growing Property Guardian Management team. This is a hands-on, commercially focused role responsible for the recruitment, onboarding, engagement and ongoing management of Property Guardians across a residential portfolio. Working closely with Marketing, Finance, Legal and Business Development, you will drive occupancy levels, room sales and Guardian compliance, while maintaining excellent standards of behaviour, care and customer experience. This role would suit candidates with experience in property management, residential lettings, housing, build-to-rent, student accommodation or guardian schemes. Key Responsibilities Guardian & Occupancy Management Recruit, onboard, educate and manage Property Guardians Maintain optimal occupancy levels across all properties Conduct viewings, open days and Guardian events to maximise room sales Achieve agreed room sales targets and KPIs Manage handbacks, notices and re-lets, ensuring rooms are resale-ready within 5 working days Proactively engage with Guardians to improve retention, satisfaction and compliance Compliance, Welfare & Behaviour Set and enforce behavioural standards in line with Licence Agreements Handle difficult or sensitive Guardian issues professionally and fairly Work closely with Legal to ensure contractual and regulatory compliance Liaise with Finance to address payment delays promptly Act on inspection reports and Guardian welfare issues efficiently Ensure full adherence to Code of Conduct, Health & Safety and Data Protection Marketing & Business Support Partner with Marketing to attract new Guardians via platforms such as SpareRoom Support marketing strategies to fill properties quickly Carry out competitor research and market analysis Assist with marketing and research for new property launches Work with Business Development to transition properties efficiently Reporting & Administration Maintain accurate records on the CRM system Manage keys securely and accurately Respond to Guardian queries via email and phone within 24 hours Produce and deliver reports accurately and on time Provide weekly updates to the Head of Guardian Management Skills & Experience Required Proven experience in property management, lettings, housing or residential operations Strong commercial awareness with a sales and occupancy focus Excellent communication and relationship management skills Confident handling challenging situations with diplomacy and authority Highly organised with strong administration and CRM skills Knowledge of licence agreements, compliance and Guardian-style living (desirable) Comfortable working flexibly and independently as part of a management team Why Apply? Competitive base salary plus commission Varied, autonomous role within a growing property business Opportunity to shape Guardian engagement and operational standards Career progression within property and residential management Mandeville is acting as an Employment Agency in relation to this vacancy.
If you are a Project Manager in Scotland and would like to explore new opportunities, then please contact James in Hays Construction and Property team on or email Your New Company Our client is a well-established project management and engineering consultancy with a strong reputation for delivering complex infrastructure and construction projects across the UK. Due to continued growth within their aviation division, they are looking to appoint an experienced Project Manager to support a diverse portfolio of capital works at Glasgow Airport.This is an exciting opportunity to work on critical infrastructure projects within a live operational airport environment, helping to shape and improve key assets that support the movement of millions of passengers each year. Your New Role As Project Manager, you will be responsible for leading the successful delivery of aviation and infrastructure projects from concept through to completion. Working closely with airport stakeholders, contractors, designers and operational teams, you will ensure projects are delivered safely, on time and within budget.Projects will typically range in value from £50,000 to £15 million and may include: Runway and taxiway resurfacing projects Airfield infrastructure upgrades Terminal refurbishment and fit-out schemes Air handling and mechanical services improvements Utilities, drainage and civil engineering works Asset replacement programmes Passenger experience and operational enhancement projects This role offers exposure to a broad range of technically challenging schemes, requiring strong stakeholder management and an ability to deliver projects within a highly regulated operational environment. What You'll Need to Succeed To be successful in this role, you will have: Proven experience managing construction, infrastructure, building services or civil engineering projects Strong project management skills across the full project lifecycle Experience delivering projects from £50k to multi-million-pound values Excellent communication and stakeholder management abilities Knowledge of NEC contracts and project governance processes Experience within aviation, transportation, infrastructure, utilities or other operationally critical environments would be advantageous. A relevant degree or qualification in Engineering, Construction, Project Management or a related discipline Chartered status or progression towards chartership would be beneficial. Full UK driving licence What You'll Get in Return In return, you'll join a respected consultancy with a significant presence in the aviation sector and the opportunity to work on landmark airport infrastructure projects.Benefits include: Competitive salary and comprehensive benefits package Opportunity to work on projects valued between £50k and £15m Long-term career progression and professional development Support towards chartership and further qualifications Collaborative and supportive team environment Exposure to high-profile aviation and infrastructure schemes Flexible working arrangements where operational requirements allow What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
23/08/2026
Full time
If you are a Project Manager in Scotland and would like to explore new opportunities, then please contact James in Hays Construction and Property team on or email Your New Company Our client is a well-established project management and engineering consultancy with a strong reputation for delivering complex infrastructure and construction projects across the UK. Due to continued growth within their aviation division, they are looking to appoint an experienced Project Manager to support a diverse portfolio of capital works at Glasgow Airport.This is an exciting opportunity to work on critical infrastructure projects within a live operational airport environment, helping to shape and improve key assets that support the movement of millions of passengers each year. Your New Role As Project Manager, you will be responsible for leading the successful delivery of aviation and infrastructure projects from concept through to completion. Working closely with airport stakeholders, contractors, designers and operational teams, you will ensure projects are delivered safely, on time and within budget.Projects will typically range in value from £50,000 to £15 million and may include: Runway and taxiway resurfacing projects Airfield infrastructure upgrades Terminal refurbishment and fit-out schemes Air handling and mechanical services improvements Utilities, drainage and civil engineering works Asset replacement programmes Passenger experience and operational enhancement projects This role offers exposure to a broad range of technically challenging schemes, requiring strong stakeholder management and an ability to deliver projects within a highly regulated operational environment. What You'll Need to Succeed To be successful in this role, you will have: Proven experience managing construction, infrastructure, building services or civil engineering projects Strong project management skills across the full project lifecycle Experience delivering projects from £50k to multi-million-pound values Excellent communication and stakeholder management abilities Knowledge of NEC contracts and project governance processes Experience within aviation, transportation, infrastructure, utilities or other operationally critical environments would be advantageous. A relevant degree or qualification in Engineering, Construction, Project Management or a related discipline Chartered status or progression towards chartership would be beneficial. Full UK driving licence What You'll Get in Return In return, you'll join a respected consultancy with a significant presence in the aviation sector and the opportunity to work on landmark airport infrastructure projects.Benefits include: Competitive salary and comprehensive benefits package Opportunity to work on projects valued between £50k and £15m Long-term career progression and professional development Support towards chartership and further qualifications Collaborative and supportive team environment Exposure to high-profile aviation and infrastructure schemes Flexible working arrangements where operational requirements allow What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Position: Property Manager Location: North Oxford (OX2) Salary: up to £50k per annum Hours: 09:00 - 17:30 (Monday - Friday) Experience: Property Manager, Property Management, Property Portfolio, Block Management, Property, Administration, Real Estate, IRPM, RICS Opportunity Thompson & Terry Recruitment are working with an innovative and highly successful Oxfordshire-based independent property business who are seeking an organised and communicative Property Manager to join a specialist team within their North Oxford office. In this role, you will work closely with estate owners and leaseholders to manage the day-to-day upkeep of a varied portfolio of commercial and residential properties. This is not an estate agency position; instead, the Property Manager will take responsibility for overseeing contracted maintenance, attending client meetings, liaising regularly with surveyors and contractors to resolve complex issues, project managing major works, preparing budgets, producing reports, and ensuring ongoing compliance with legal obligations, alongside various additional duties. In addition to the core responsibilities, the successful candidate will also conduct site inspections, agree scopes of work for straightforward repair jobs, and take ownership of ensuring Health & Safety regulations are being implemented and followed. While this is a varied and engaging role with a clear career path, the nature of property management means the successful candidate must be confident, resilient, and capable of handling complex challenges, while also building strong and positive working relationships. The ideal Property Manager will be forward-thinking, highly organised, and able to deliver work to a consistently high standard within a collaborative team. This role would particularly suit someone who is professional yet entrepreneurial, adaptable to change, and motivated by the opportunity to work within an energetic and fast-paced environment. The Company Our client are a well-known independent property business with modern offices across Oxfordshire, who have an excellent reputation for offering a truly world-class service which is evidenced by numerous awards. Their staff enjoy a strong benefits pack, access to market-leading training and the successful candidate will be supported with a genuine and proven career path via training and ongoing support. We have worked with this client since our doors opened almost 10 years ago, with all our early hires having progressed to senior leadership positions and remaining with the company. We truly believe this is a property business like no other in terms of giving the platform to express almost entrepreneurial flair. Requirements A genuine desire to constantly learn and to build a long-term career within Block/Property Management Strong relationship-building and communication skills, with the confidence to professionally manage difficult conversations A real problem solver with the ability to work effectively alongside a team Able to take initiative and effectively prioritise a high workload whilst maintaining an exceptional standard of work As this role will involve arranging and attending regular property visits, you must hold a Full UK driving licence Thompson & Terry Ltd, trading as Thompson & Terry Recruitment, are an Abingdon-based recruitment agency specialising in placing candidates into roles across Oxfordshire and beyond. We typically recruit for Office Administration Jobs, Sales Jobs, Marketing Jobs, Biotech Jobs, and Executive Search appointments. No terminology used in this advert is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We encourage applications from all suitably qualified individuals. If you have any accessibility requirements or would like to discuss reasonable adjustments in the recruitment process, please let us know. PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.
23/08/2026
Full time
Position: Property Manager Location: North Oxford (OX2) Salary: up to £50k per annum Hours: 09:00 - 17:30 (Monday - Friday) Experience: Property Manager, Property Management, Property Portfolio, Block Management, Property, Administration, Real Estate, IRPM, RICS Opportunity Thompson & Terry Recruitment are working with an innovative and highly successful Oxfordshire-based independent property business who are seeking an organised and communicative Property Manager to join a specialist team within their North Oxford office. In this role, you will work closely with estate owners and leaseholders to manage the day-to-day upkeep of a varied portfolio of commercial and residential properties. This is not an estate agency position; instead, the Property Manager will take responsibility for overseeing contracted maintenance, attending client meetings, liaising regularly with surveyors and contractors to resolve complex issues, project managing major works, preparing budgets, producing reports, and ensuring ongoing compliance with legal obligations, alongside various additional duties. In addition to the core responsibilities, the successful candidate will also conduct site inspections, agree scopes of work for straightforward repair jobs, and take ownership of ensuring Health & Safety regulations are being implemented and followed. While this is a varied and engaging role with a clear career path, the nature of property management means the successful candidate must be confident, resilient, and capable of handling complex challenges, while also building strong and positive working relationships. The ideal Property Manager will be forward-thinking, highly organised, and able to deliver work to a consistently high standard within a collaborative team. This role would particularly suit someone who is professional yet entrepreneurial, adaptable to change, and motivated by the opportunity to work within an energetic and fast-paced environment. The Company Our client are a well-known independent property business with modern offices across Oxfordshire, who have an excellent reputation for offering a truly world-class service which is evidenced by numerous awards. Their staff enjoy a strong benefits pack, access to market-leading training and the successful candidate will be supported with a genuine and proven career path via training and ongoing support. We have worked with this client since our doors opened almost 10 years ago, with all our early hires having progressed to senior leadership positions and remaining with the company. We truly believe this is a property business like no other in terms of giving the platform to express almost entrepreneurial flair. Requirements A genuine desire to constantly learn and to build a long-term career within Block/Property Management Strong relationship-building and communication skills, with the confidence to professionally manage difficult conversations A real problem solver with the ability to work effectively alongside a team Able to take initiative and effectively prioritise a high workload whilst maintaining an exceptional standard of work As this role will involve arranging and attending regular property visits, you must hold a Full UK driving licence Thompson & Terry Ltd, trading as Thompson & Terry Recruitment, are an Abingdon-based recruitment agency specialising in placing candidates into roles across Oxfordshire and beyond. We typically recruit for Office Administration Jobs, Sales Jobs, Marketing Jobs, Biotech Jobs, and Executive Search appointments. No terminology used in this advert is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We encourage applications from all suitably qualified individuals. If you have any accessibility requirements or would like to discuss reasonable adjustments in the recruitment process, please let us know. PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.